AVM FRITZ!Box 3272 инструкция обслуживания
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Хорошее руководство по эксплуатации
Законодательство обязывает продавца передать покупателю, вместе с товаром, руководство по эксплуатации AVM FRITZ!Box 3272. Отсутствие инструкции либо неправильная информация, переданная потребителю, составляют основание для рекламации в связи с несоответствием устройства с договором. В законодательстве допускается предоставлении руководства в другой, чем бумажная форме, что, в последнее время, часто используется, предоставляя графическую или электронную форму инструкции AVM FRITZ!Box 3272 или обучающее видео для пользователей. Условием остается четкая и понятная форма.
Что такое руководство?
Слово происходит от латинского "instructio", тоесть привести в порядок. Следовательно в инструкции AVM FRITZ!Box 3272 можно найти описание этапов поведения. Цель инструкции заключается в облегчении запуска, использования оборудования либо выполнения определенной деятельности. Инструкция является набором информации о предмете/услуге, подсказкой.
К сожалению немного пользователей находит время для чтения инструкций AVM FRITZ!Box 3272, и хорошая инструкция позволяет не только узнать ряд дополнительных функций приобретенного устройства, но и позволяет избежать возникновения большинства поломок.
Из чего должно состоять идеальное руководство по эксплуатации?
Прежде всего в инструкции AVM FRITZ!Box 3272 должна находится:
- информация относительно технических данных устройства AVM FRITZ!Box 3272
- название производителя и год производства оборудования AVM FRITZ!Box 3272
- правила обслуживания, настройки и ухода за оборудованием AVM FRITZ!Box 3272
- знаки безопасности и сертификаты, подтверждающие соответствие стандартам
Почему мы не читаем инструкций?
Как правило из-за нехватки времени и уверенности в отдельных функциональностях приобретенных устройств. К сожалению само подсоединение и запуск AVM FRITZ!Box 3272 это слишком мало. Инструкция заключает ряд отдельных указаний, касающихся функциональности, принципов безопасности, способов ухода (даже то, какие средства стоит использовать), возможных поломок AVM FRITZ!Box 3272 и способов решения проблем, возникающих во время использования. И наконец то, в инструкции можно найти адресные данные сайта AVM, в случае отсутствия эффективности предлагаемых решений. Сейчас очень большой популярностью пользуются инструкции в форме интересных анимаций или видео материалов, которое лучше, чем брошюра воспринимаются пользователем. Такой вид инструкции позволяет пользователю просмотреть весь фильм, не пропуская спецификацию и сложные технические описания AVM FRITZ!Box 3272, как это часто бывает в случае бумажной версии.
Почему стоит читать инструкции?
Прежде всего здесь мы найдем ответы касательно конструкции, возможностей устройства AVM FRITZ!Box 3272, использования отдельных аксессуаров и ряд информации, позволяющей вполне использовать все функции и упрощения.
После удачной покупки оборудования/устройства стоит посвятить несколько минут для ознакомления с каждой частью инструкции AVM FRITZ!Box 3272. Сейчас их старательно готовят или переводят, чтобы они были не только понятными для пользователя, но и чтобы выполняли свою основную информационно-поддерживающую функцию.
Содержание руководства
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FRITZ!Box 3272 © AV M GmbH · Alt-Mo abit 95 · 10559 Berlin · T elefon 030 39976-0 · info@avm.de www.avm.de Installation and Operation 411298001 Inst a ll a tion and O p eratio n 12 4112 9800[...]
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FRITZ!Box 32 72 2 T able of C ontents Sy mbols and Highlighting . . . . . . . . . . . . . . . . . . . . . . . . 6 1 The FRITZ!Box 3272 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 2 Ports, Interfaces, But tons and LEDs . . . . . . . . . . . . . . . . 8 2.1 Ports and Inter faces . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]
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FRITZ!Box 32 72 3 7 C onfiguring an Internet C onnection in the FRITZ!Bo x . . 32 7.1 C onfiguring an Internet Connection for DSL . . . . . . . . . . . . . . . . . . . 32 7.2 C onfiguring the Internet Connection for Cable . . . . . . . . . . . . . . . . . 33 7.3 C onfiguring an Internet Conne ction for the Mobile Network . . . . . . 33 7.4 C onfigu[...]
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FRITZ!Box 32 72 4 11.10 Mobile Network: Replace Faulty DS L . . . . . . . . . . . . . . . . . . . . . . . . 74 12 FRITZ!Bo x as a Wireles s Acc ess Point . . . . . . . . . . . . . . 76 12.1 C onnecting Wireless LAN Devic es Se cure ly with the FRIT Z!Box . . . 76 12.2 C onnecting Wirele ss Devic es with the FRITZ!Bo x Guest Acc ess . . . 78 12.3 Sw[...]
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FRITZ!Box 32 72 5 18 Help in Ca se of Errors . . . . . . . . . . . . . . . . . . . . . . . . . . 113 18.1 The User Interface Does Not Open . . . . . . . . . . . . . . . . . . . . . . . . . 113 18.2 Cannot Establi sh a Wireless LAN Connection . . . . . . . . . . . . . . . . 117 18.3 Wireless LAN C onnection Interrupted . . . . . . . . . . . . . . . [...]
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FRITZ!Box 32 72 6 Symbo ls a nd Hi ghl ig h ti ng Sym bols and emphas ized text are used to mark certain information in this manual. Symbo ls Highlighting This sym bol marks useful hints and tips. This symbol indic ates impor tant instructions that must be observed to avoid malfunctions. Marker Example Quotation mark s designate elements in t he us[...]
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The FRITZ!Box 3272 FRITZ!Box 32 72 7 1 The FRITZ!Box 3272 W elcome! W e are pleased y ou decided on a FRITZ!Box. The FRITZ!Box 3272 is the hub of you r home network, connecting you r computers and network device s with the Internet . Y ou can operate the FRITZ!Bo x on a DS L line as an Internet r outer . The FRITZ!Box i s equipped with ports for co[...]
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FRITZ!Box 32 72 8 Ports, Interfaces, B uttons and LEDs 2 Ports, Inter fac es, Buttons and LEDs This chapt er describes the ports, in ter faces, buttons and LEDs of the FRITZ!Box. 2.1 Ports and Interfaces Possib ilities for connecting the FRITZ!Box • DSL Sock et for connecting to ADS L2+ and ADSL • LAN 1 – LAN 4 4 Ethernet ports for conne ctin[...]
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Buttons FRITZ!Box 32 72 9 • Wirel ess access po int Integrated w ireless LAN ac cess point for connecting to wireles s devices that use the r adio standard IEEE 802.11b, IEEE 802.11g or IEEE 802.11n in the 2.4- GHz frequency band 2.2 Buttons The FRITZ!Box has two buttons on the top of the housing. FRITZ!Box buttons WLAN Button With the “WLAN”[...]
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FRITZ!Box 32 72 10 LEDs 2.3 LEDs Five LEDs are built int o the top of the FRITZ!Bo x 3272, which flash or light up to display various connection statuses and events. LED C onditi on Meaning Powe r on • Device has elect rical power and the DSL line is ready for operation flashin g • Device has elect rical power and the connection to DSL is being[...]
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Before Y ou Connect th e FRITZ!Box FRITZ!Box 32 72 11 3 Before Y ou C onnect the FRITZ!Box • Check the c ontents of you r FRITZ!Box pack age. See the section C ontents of the FRITZ!Box P ackage on pag e 11 for more informa- tion. • Make su re that the requirements for connecting and operating the FRITZ!Bo x ha ve been met. Se e the section Requ[...]
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FRITZ!Box 32 72 12 Security and Handling • for the wireless LAN c onnection to tablets, smartphones and computers: T ablets, smartphones or computers that su pport wire- less LAN (c ompliant with IEEE 802.11n, IEEE 802.11g or IEEE 802.11b). Computers th at do not have wir eless LAN integrat ed can be equipped w ith wireles s LAN support by instal[...]
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Security and Handling FRITZ!Box 32 72 13 – The FRITZ!Box s hould not be plac ed on a carpet or on uphol stered furnitu re. – Do not cover the FRITZ!Bo x. • Do not plac e the FRITZ!Box on ex ce ssiv ely heat-sens itive surfaces, as the ba se of the d evic e can heat up during normal operation. • Do not install the FRITZ!Bo x during an electr[...]
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FRITZ!Box 32 72 14 Connecting the FRITZ!Bo x 4 C onnecting the F RITZ!Box • C onnect the FRITZ!Box to the power supply . • C onnect the FRITZ!Box t o your Internet c onnection. This chapter tells you how. 4.1 C onnecting to Electr ical Po wer C onnecting to the power supp ly 1. Pick up the power supply unit included in the FRITZ!Box package. 2.[...]
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Connecting t o the Internet FRITZ!Box 32 72 15 4.2 C onnecting to the Interne t The FR ITZ !Box can b e co nne cte d us ing var ious typ es o f I nte r- net connections: • DSL lin e • In te r ne t ca bl e a cce ss us in g a cab le m o de m • Internet via mob ile network using a UMTS/HSP A modem C onne cting to the DSL line C onnecting to a te[...]
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FRITZ!Box 32 72 16 Connecting t o the Internet 4. Set up the Internet connection for connections via cable in the FRITZ!Bo x (see page 33 ). C onn ecti ng to the I nter net via the Mobile Netw ork If no other kind of Internet c onnection is av ailable, y ou can use your FRITZ!Box to connect to the Internet via the mobile communic ations network. A [...]
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Co nnecting the Co mputer to the FRITZ!Bo x FRITZ!Box 32 72 17 5 C onnectin g the C omput er to the FRITZ!Bo x Y ou can connect a computer with the FRITZ!Bo x either using a network cable or w irelessly over w ireless LAN. 5.1 C onnecting C omputers to the LAN Port C onnecting a c omputer us ing a network c able 1. Insert the netwo rk cable incl ud[...]
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FRITZ!Box 32 72 18 Connecting C o mputers to the LAN Port C onnect ing to Other Computers T o co nnect other computers to the network po rts, ad ditional network (LAN) cab le is required. In purch asing a LAN c able, note the instructions in the section Netw ork Cab le on page 124 . One computer c an be connected to each network port of the FRITZ!B[...]
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Connecting Computers Wirelessly ove r Wireless LAN FRITZ!Box 32 72 19 5.2 C onnecting C omputers W ireles sly over Wireles s LAN Using w ireless LAN radio technology you ca n connect multi- ple computers with the FRITZ!Box wirele ssly. Please not e the following before establishing a wireless con- nection between the comput er and the FRITZ!Box: ?[...]
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FRITZ!Box 32 72 20 Connecting Computers Wirelessly ove r Wireless LAN Establishin g a Wirele ss LAN Connec tion Using WPS The FRITZ!Box supports WPS (Wi-Fi Protected Setup). W ireless devices th at also support WPS can be c onnected with your FRITZ!Box secu rely using this method. All of the necessary wireles s LAN security settings are t ransferre[...]
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Connecting Computers Wirelessly ove r Wireless LAN FRITZ!Box 32 72 21 Y ou can choo se between two methods: • The FRITZ!Box Specifies the PIN • the wireless LAN device spec ifies the PIN. The FRITZ!Box Specifies the PIN 1. Open the FRITZ!Box user interfac e. 2. Select the “WLAN / Security” menu. 3. Go to the “WPS Quick C onnection” page[...]
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FRITZ!Box 32 72 22 Connecting Computers Wirelessly ove r Wireless LAN The “WLAN” LED on the FRITZ!Bo x flashes slowly , indicating that the WPS procedure h as begun. Now a secure wireles s LAN connection i s being establi shed between the FRITZ!Bo x and the wireless LAN device. Estab lishing a Wireles s C onnection with A VM Stick & Su rf I[...]
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Connecting Computers Wirelessly ove r Wireless LAN FRITZ!Box 32 72 23 T ransferring the W ireless LAN Secu rity Settings Manu ally The wireless LAN security settings for wireles s devices can al- so be transferred m anually . Manual tr ansfer is un avoidable if a wireles s LAN device does not support any methods for transferring the secu rity setti[...]
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FRITZ!Box 32 72 24 Connecting Computers Wirelessly ove r Wireless LAN values set in the FRITZ!Box. If you ch anged the prec on- figured values in the FRIT Z!Box, then enter these changed v alues in the wireless LAN software . 3. C onfirm your entries using the relev ant button in the us- er interfac e (for instanc e, “OK” or “C onnect”). No[...]
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Connecting Computers Wirelessly ove r Wireless LAN FRITZ!Box 32 72 25 7. Clo se the user interface and clear the c onnection be- tween the FRITZ!Box and the c omputer. Remove the net- work cab le (yellow ). 8. C onfigure yo ur wireles s LAN device with the secu rity set- tings entered in the FRITZ!Bo x. The wireles s LAN connection between your w i[...]
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FRITZ!Box 32 72 26 The FRITZ!Bo x User Interface 6T h e F R I T Z ! B o x U s e r I n t e r f a c e The FRITZ!Bo x has a user interf ace you c an open in a web browser on your com pute r. In the user interfac e you c an set up the FRITZ!Box, en able or dis able fu nc- tions and receiv e information on the FRITZ!Box and on your connections. 6.1 Open[...]
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Configu ring FRITZ!Box with the Wiz ards FRITZ!Box 32 72 27 In the middle area of the window information is pre sented about connections, ports, and configured c onvenienc e functions. In the lower ar e o f t h e w i n d o w t h i s i n f o r m a t i o n i s r o u n d e d o u t with the list of connected devic es. 6.3 C onfiguring FRITZ!Box with th[...]
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FRITZ!Box 32 72 28 Standard View and Advanced View 6.4 Standar d View and Advanc ed View The FRITZ!Box us er interface h as two view s: the standar d view and the advanc ed view. Upon delivery , the FRITZ!Box interface is set to displ ay the standard v iew. In the standar d view all of the settings re- quired for everyday oper ation of the FRITZ!Bo[...]
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Saving the FRITZ!Bo x Settings FRITZ!Box 32 72 29 5. Enter a password of your choice in the “Password” field and then click “Save Settings”. 6. In the next w indows, confirm that the backu p file should be saved b y clicking “OK”. Click “Next” to c onclude the b ackup o f your set tin gs. Saving, R estoring, Apply ing Settings T o s[...]
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FRITZ!Box 32 72 30 Saving the FRITZ!Bo x Settings 3. Clic k “Save” and sav e the “FRI TZ!Bo x[...].ex port” file on your c omputer or on another storag e medium. This co ncludes the sav ing of your FRITZ! Box settings. Rest ore Settings 1. Open the “System / Sav e Settings” menu. 2. Switch to the “Restore” tab. 3. If you s aved the [...]
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Saving the FRITZ!Bo x Settings FRITZ!Box 32 72 31 3. Enter the password. 4. Clic k “Browse” and select a backu p file. 5. Clic k “Source File ”. When the back up fi le is loaded y ou wil l recei ve an ove r- view of all settings that y o u can apply to the FRITZ!Box. 6. Select from the list the setting s to be adopted. 7. Clic k “Apply”[...]
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FRITZ!Box 32 72 32 Configuring an Internet Connection in the FRITZ!Box 7 C onfiguring an Internet C onnection in the FRITZ!Box Once you ha ve co nne cted th e FR IT Z!B ox to yo ur In ter net con nec tio n, you must configure the Intern et conn ection in the FRITZ!Box user in- terface so that the FRITZ!Bo x can est ablish the c onnection to your In[...]
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Configu ring the Internet Co nnection for Cable FRITZ!Box 32 72 33 C onfiguring an Internet C onnection without the Wiz ard Choo se this method if the FRITZ!Box i s connect ed to a DS L mo- dem or a DSL r outer, or integr ated into an exi sting network. 1. Open the FRITZ!Box user int erface (see page 26 ). 2. On the “Overview” page, select the [...]
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FRITZ!Box 32 72 34 Configuring the Internet connection over LAN 1: FRITZ!Box as a router 3. Select the setting “Mobile c onnection enabled”. 4. C onfigure the settings for your Internet connection ov er the mobile communications network. For more informa- tion, see the Online Help of the FRITZ!Box. When the mobile c ommunications function i s u[...]
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Configuring the Internet connection over LAN 1: FRITZ!Box as a router FRITZ!Box 32 72 35 3. Select the “Internet / Accou nt Information” menu. 4. Select the “Exis ting connection ov er LAN” entry from the “Internet Service Pr ovider” dr op-down list. 5. Clic k “Apply”. The FRITZ!Box i s configur ed as a router and the network rang e[...]
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FRITZ!Box 32 72 36 Surfing the Net 7.5 Surfing the Net Once y ou have set up the Internet c onnection in your FRITZ!Box, you c an surf the Internet with any computer con- nected to the FRITZ !Box. 1. Start a web browser on your computer . 2. Enter in the address field the URL of the web page you would like to vis it, for instance avm.d e/e n . The [...]
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Password Protection: Security for the FRITZ!Box FRITZ!Box 32 72 37 8 Pa ssword Pr otection: Secu rity for the FRITZ!Bo x The passw ord protection for the user interf ace is a secu rity featu re of your FRITZ!Bo x. This section desc ri bes how t o use a pas sword for the FRITZ!Box user int erface and why you should use pa ssword protec- tion. For mo[...]
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FRITZ!Box 32 72 38 Password Protection: Security for the FRITZ!Box Selecting the Appropriate Pa ssword Prot ection Use the t able below to c ompare the two FRITZ!Bo x login meth- ods and decide which is appr opriate for you: Features FRITZ!Box Password FRITZ!Box User Passw ord One shared pas sword for all users. Every user uses his own password. Ac[...]
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A single FRITZ!Box Acc ess for All Users FRITZ!Box 32 72 39 Using a Secure Pa ssword Regardl ess of whether you use the FRITZ!Box password or a FRITZ!Box user ac count to log in to you r FRITZ!Box, be su re to use a password that fulfil ls the following crit eria: • Assign a pas sword that’s easy for yo u to remember. • Use a pa ssword with a[...]
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FRITZ!Box 32 72 40 Individual Acc ess for Each FRITZ!Box User Quick Acc ess to the L ogin Data At the top of the FRITZ!Box u ser interface is a nav igation bar that allo ws users to swit ch between the views of the FRITZ!Box. If you use the FRIT Z!Box password, you will see the entry “Logged in” on the left of the window. Click on the blue tria[...]
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Individual Acc ess for Each FRITZ!Box User FRITZ!Box 32 72 41 Setting Up FRITZ!Box U sers Y ou can set up as many as 32 user acc ounts in the FRITZ!Box. Setting Up FRITZ!Box U sers with C onfiguration Rights 1. In the FRITZ!Box us er interf ace, open the “Sy stem / FRITZ!Box Pas sword / FRITZ!Box Users” menu. 2. Clic k the “Add User” button[...]
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FRITZ!Box 32 72 42 Individual Acc ess for Each FRITZ!Box User Pas sword pr otection i s enabled i n your FRITZ! Box. Setting Up More FRITZ!Box U sers 1. In the FRITZ!Box us er interf ace, open the “Sy stem / FRITZ!Box Pas sword / FRITZ!Box Users” menu. An alphabetical li st of the FRITZ!Box user acc ounts will be displ ayed. C lick the buttons [...]
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Individual Acc ess for Each FRITZ!Box User FRITZ!Box 32 72 43 Rights fo r FRITZ!B ox U sers Read here which c ontents of the FRITZ!Bo x the user can ac- ce ss with which rights. • FRITZ!Box c onfiguration After logging in from the home network, with these rights the user can open the fritz.box or view of the FRITZ!Box user interfac e. Here he can[...]
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FRITZ!Box 32 72 44 Individual Acc ess for Each FRITZ!Box User • The option “ Internet acc ess to the FRITZ!Bo x via HTTPS enabled” i s selected in the “Internet / MyFRITZ!” menu, or in the “Internet / Permit Access / FRITZ!Bo x Ser vices” menu. When the MyFRITZ! ser vice is enabled this checkmark is set automatically . A FRITZ!Box use[...]
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Individual Acc ess for Each FRITZ!Box User FRITZ!Box 32 72 45 Prec onfigured FR ITZ!Box U ser: ftpuser The first time yo u open the overview of user acc ounts under “Sys tem / FRITZ!Box Pa ssword / FRITZ!Box U sers”, the user “ftpsu ser” is already li sted. This is bec ause the FRITZ!NAS service, in which the s torage media connect ed with [...]
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FRITZ!Box 32 72 46 Individual Acc ess for Each FRITZ!Box User • Ch ange e-mail address Select this ent r y to ass ign a different e-mail addres s to the current user acc ount. • Cha n ge pa ss wo r d Select this entry to change the password of the current user accou nt. • Log Of f Select this entry if you would like to leave the FRITZ!Box use[...]
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Forgotten Password: What T o Do FRITZ!Box 32 72 47 8.3 Forgotten Password: What T o Do If you ha ve forgotten y our pas sword for the user interfac e, for rea sons of security , you have to restor e the factory settings to your FR IT Z!B ox. This wil l discard al l of your settings . Afterwards you wil l have to recon fig ure your Inte rne t co nne[...]
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FRITZ!Box 32 72 48 Using the FRITZ!Bo x without a P assword 8.4 Usi ng the FRITZ!Box w ithout a Pa ssword From within the home network you c an operate the FRITZ!Box user interf ace w ithout enabl ing passwo rd protection. This means that ev ery user who acces ses the interface of your FRITZ!Box c an view and change all inf ormation and settings. I[...]
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MyFRITZ!: Global Ac cess t o the FRITZ!Box FRITZ!Box 32 72 49 9 My F R I T Z ! : G l o b a l A cce s s t o t h e F R I T Z ! B o x MyFRITZ! is a we b ser vice by A VM, with which you can access your FRITZ!Box fr om anywhere in the world over the Internet, just as if you were at home. Thi s chapter describe s wh at MyFRITZ! does and how to configur [...]
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FRITZ!Box 32 72 50 Configuring MyFRITZ! Setting Up a MyFRITZ! Acc ount T o set up a MyFRITZ! ac count, use a co mputer that fulfills the follo wing requirements: • The computer is c onnected with the Internet. • Y o u ca n a ccess to your e- mail on th is co mpu ter. Set up the MyFRIT Z! acc ount in the FRITZ!Box user interfac e: 1. Open the FR[...]
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Using MyFRIT Z! FRITZ!Box 32 72 51 7. Y ou receive an e-mai l from MyFRITZ! containing a regis- tration link. If poss ible, open the e-mail on the computer on which you began setting up the accou nt. Click the registration link. 8. Y ou are forwarded to the MyFRITZ! website, wher e you are prompted to read the terms of use and activate the acc ount[...]
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FRITZ!Box 32 72 52 Using MyFRIT Z! If you have enab led the right to a cc ess FRITZ!NAS for FRITZ!Box user ac count you are us ing, via the MyFRITZ! page you can ac cess the stor age media you released for sharing. MyFRITZ! ov er a Smartphone or T ablet With the MyFRITZ!App from A VM you can u se the MyFRITZ! web service on the follo wing device s:[...]
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Using MyFRIT Z! FRITZ!Box 32 72 53 MyFRI TZ! in the H ome N etwor k Y ou can also use MyFRITZ! in the FRITZ !Box home network. 1. Enter in the address field of your browser . 2. Log in to your FRITZ!Bo x. Depending on the registration method you set for the home network, you must en ter the FRITZ!Box password or the user na me and the pas sword of [...]
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FRITZ!Box 32 72 54 Security with MyFRITZ! 9.3 Securit y with MyFRITZ! For the fo llowi ng MyFRITZ! activ ities the http s securit y proto- col is us e d: • setting up a MyFRITZ! account with myfritz. net . • regis tra tion of the FRITZ!Bo x wi th the MyFRITZ! ac coun t. • acc essing the MyFRITZ! page of y our FRITZ!Box ov er myfrit z.net . ?[...]
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Firmw are Update: Updating FRITZ!O S FRITZ!Box 32 72 55 10 Firmwar e Update: Updating FRITZ!O S A VM provides regul ar free updates of the firmware for your FRITZ!Bo x. This software—c alled FRITZ!OS—c on trol s all of the FRITZ!Box fu nc- tions. Firmware updates contain further developm ents of existing FRITZ!Box functions and often also intro[...]
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FRITZ!Box 32 72 56 Perfo rming an on line u pdate 1 0. 2 Pe r f o r m i n g a n o n li n e u pd a t e With the “Online Update” function you can inst all the current firmware v ersion for your FRITZ! Bo x quick ly and conv eniently . Performing a Firmware Update 1. Open the FRITZ!Box user int erface (see page 26 ). 2. Enable the adv anced view .[...]
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Performing a Manual Update FRITZ!Box 32 72 57 10.3 Performing a Manual Updat e In some cases it i s not possible to perform an automatic up- date, for ins tance when the FRIT Z!Bo x is not c onnected to the Internet. Then you ha ve the op tion of per forming a manual firmware u pdate. Downloading the firmware file Before you c an perform a manual f[...]
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FRITZ!Box 32 72 58 Using the Automatic Se arch for Update s Performing a firmware update 1. Open the FRITZ!Box user int erface (see page 26 ). 2. Enable the adv anced view . 3. Select “System / Firm ware Update / Firmware File”. 4. Click the “Save Settings” button to s ave the current set- tings of your FRITZ!Box on you r computer and save [...]
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Using the Automatic Se arch for Update s FRITZ!Box 32 72 59 Performing a firmware update 1. Open the “Overview” page. If an update for y our FRITZ!Box i s found, you will be noti- fied with the message “The latest firmware is not in- stal led: Update?”. 2. Clic k the “Update?” link to inst all the update. 3. In the next window , click ?[...]
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FRITZ!Box 32 72 60 FRITZ!Box as an Internet Router 11 FRITZ!Box as an Internet Router The FRITZ!Box c onnects computers in yo ur home network with the In- ternet. This chapter explains the possi bilities presented by using the FRITZ!Box a s an Internet router and how to take advant age of them. 11.1 C hild Protection: C ontro lling Internet Acc ess[...]
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Chi ld Pro te ct io n: Con tro lli ng In te rn et Acce ss FRITZ!Box 32 72 61 Filtering Contents Access to we b sites with inapp ropr iate conten ts can be block ed using filters. The following filtering options are avail- able: • Prevent HT TP queries: Y ou c an prevent HTTPS quer ies. HTTPS is used, for instance, to open Fac ebook, Gmail and onl[...]
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FRITZ!Box 32 72 62 Chi ld Pro te ct io n: Con tro lli ng In te rn et Acce ss Chi ld Protection, C onfiguration In the FRITZ!Box 3272 f actory settings, unrestricted u se of the Internet is set by def ault. Ch ild protection for network devic es and Windows us ers • Child Pr otection is enabl ed and configured for comput - ers and other network de[...]
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Port Forwarding: Making Computers Ac cess ible from the Internet FRITZ!Box 32 72 63 11.2 Port Forwar ding: Making C omputers Ac ces sib le from the Internet With default settings in the FRITZ!Box, progr ams on your com- puter and LAN cannot be ac cessed from the Internet. For ap- plications lik e online games and file sharing software or serv- er s[...]
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FRITZ!Box 32 72 64 Port Forwarding: Making Computers Ac cess ible from the Internet Setting up port forwarding in the FRITZ!Box • IPv4: Port forwarding for IPv4 is set up in the “Int ernet / Permit Ac cess” me nu, on the “Port Forwarding” pag e. • IPv6: Enable the advanc ed view. Port forwarding for IPv6 is also set u p in the “Intern[...]
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Dynamic DNS: N ame Instead of IP Address FRITZ!Box 32 72 65 3. The FRITZ!Box’s public IPv4 address is dis played on the “Overview” page in the “C onnections” area. 11.3 Dyn amic DNS: Name Instead of IP Addres s Dynamic DNS is an Internet ser vice that m akes it poss ible for the FRITZ!Box to remain ac cessi b le from the Internet at all t[...]
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FRITZ!Box 32 72 66 Acc ess from the Internet via HTTPS, F TP and FTPS 11.4 Acc ess from the Internet via HTTPS, F TP and FTPS Over the Internet it i s possib le to acce ss the user interfac e and the NAS of the FRITZ !Box. With a laptop, smartphone or tablet PC y ou can c onfigure settings in the FRITZ! Box user in- terfac e, take a look at your c [...]
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Prioritization: Right of W ay for Internet Acc ess FRITZ!Box 32 72 67 • FTPS (FTP over S SL) FTPS is a method for encrypting the FTP protocol. Enable thi s protocol to secure transmis sion over F TP . Enabling HTTPS, FTP and F TPS in the FRITZ!Box 1. Open the FRITZ!Box user int erface (see page 26 ). 2. Enable the adv anced view . 3. Select the ?[...]
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FRITZ!Box 32 72 68 Prioritization: Right of W ay for Internet Acc ess • When the Internet co nnection is workin g at full c apacity , the network packets of the applications of this categ ory will al ways be s ent f irst . In this case data from network applications as signed to other categ ories, like “Priori- tized applications”, will be tr[...]
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VPN: Remote Ac cess t o the Home Network FRITZ!Box 32 72 69 • If no other network applications are ac tive, then the back ground applic ations receiv e the entire bandwidth. Prioritizat ion Method in the FRITZ!Bo x The follow ing algorithm is used in the FRITZ! Box to send d ata packets according to their pr ioritization: • Ch ange in the order[...]
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FRITZ!Box 32 72 70 VPN: Remote Ac cess t o the Home Network • The configu ration files for the VPN connections are c reated using a separ ate program. The program is provided free of charge and can be downloaded from the A VM web site. • A free VPN client for individu a l co m pu te rs ca n a l so be downloaded from the A VM web site . The AV M[...]
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DNS Server: Freely Selectable FRITZ!Box 32 72 71 • The “FRITZ!VPN” VPN Client A VM offers the “FRITZ!VPN” softw are as a VPN client. Both the Wizard and the client can be downloaded free of charge from the VPN Service Portal on the A VM web site: avm.de/en/vpn 11.7 DNS Server: Freely Select able DNS ser vers are preset in the FRITZ!Box fo[...]
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FRITZ!Box 32 72 72 IPv6: The New Internet Protocol as avm .de /en . Every query is sent to the DNS server first. The DNS ser ver resolves the URL into the corresponding IP ad- dress. There i s one unambiguous IP addres s for every URL. The home user relies on the authenticity of the IP address re- tu rned by the DNS server. Auth entic means that th[...]
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IPv6: The New Internet Protocol FRITZ!Box 32 72 73 IPv6-capable Services in the Home Network • FRITZ!NAS acce ss via SMB or FTP/F TPS • acc ess to the user interfac e with http or http s over IPv6 • The DNS resolver of the FRITZ!Bo x supports queries for IPv6 addres ses (AAAA rec ords) and c an query the up- stream DNS resolver of the In tern[...]
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FRITZ!Box 32 72 74 Mobile Network: R eplac e Faulty DSL Setting Up IPv6 on the Co mputer Y ou can est ablish connections in the IPv6 range of the Inter- net only if IPv6 is inst alled and enab led on the computers in your ho me ne two rk . • IPv6 is already inst alled and enabled in the Window s 7 and Windows Vis ta operating systems. • IPv6 is[...]
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Mobile Network: R eplac e Faulty DSL FRITZ!Box 32 72 75 4. C onfigure the settings for your Internet connection ov er the mobile communications network. For more informa- tion, see the Online Help of the FRITZ!Box. Acc ess to the Int ernet is now guaranteed, ev en when the DSL con n ec ti o n fa ils . As soon as the DSL connection is stable and ava[...]
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FRITZ!Box 32 72 76 FRITZ!Box as a Wireles s Acces s Point 12 FR IT Z!B ox as a Wi rel ess A ccess Po in t The FRITZ!Box i s a wireless ac cess po int for wireless devic es lik e note- books, t ablets or sm ar tphones. Th e FRITZ!Box c an establish wireless LAN connections c ompliant w ith the fast Wireless N st andard. The FRITZ!Bo x is prec onfigu[...]
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Connecting Wireless LAN Dev ices Secur ely with the FRITZ!Box FRITZ!Box 32 72 77 C onne cting Wire less Devices Automatically (WPS) Wireless devic es that support the fast connection method WPS can be c onnected with the FRITZ!Box automatical ly . 1. Start the WPS function of your wireless LAN devic e. Con- sult the documentation of the device t o [...]
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FRITZ!Box 32 72 78 Connecting W ireless Devic es with the FRITZ!Box Guest Ac cess 4. Enter the network key of the FRITZ!Bo x. With this, the wireless LAN connection is establis hed. Y our wireles s device is integr ated into your home network and c an use the Internet connec tio n of the FRITZ!Box. 12.2 C onnecting Wireles s Device s with the FRITZ[...]
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Switching the Wireles s Radio Network On and Off by Schedule FRITZ!Box 32 72 79 12.3 Switching the W ireless Radio Network On and Off b y Schedule Y ou can switch the wireless radio network of the FRITZ!Box automatical ly acc ording to a sched ul e. T his func ti on is call ed “Night Ser vic e”. It reduces the power consumption of the FRITZ!Box[...]
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FRITZ!Box 32 72 80 Extending a Wireless LAN Netw ork 12.4 Extending a W ireless LAN Network The range of a wireless r adio ne twork is not specified. It de- pends on • the wireles s devices y ou are using f or your wir eless LAN con nec ti on s • interference in the vicinity of your wireless radio network • the structural c onditions where yo[...]
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Wireless LAN— Getti ng T echni cal FRITZ!Box 32 72 81 3. Select the “Advanced View” option and confirm by clic k- ing “Apply”. 4. Select the “WLAN/Repeater” menu and f ollow the in- structions displ ayed on the screen. See the Online Help of the FRITZ!Box for more information. 12.5 Wireles s LAN—Getting T e chnical A wireles s LAN r[...]
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FRITZ!Box 32 72 82 Wireless LAN— Getti ng T echni cal Setting the Right Standard in the FRITZ!Bo x The throughp ut rate th at can be achiev ed in your wireles s ra- dio network depends on the w ireless LAN standard s used by the integrated dev ices. These wireles s LAN standards must also be set in the FR ITZ!Box. Proceed as fo llows to check whi[...]
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Wireless LAN— Getti ng T echni cal FRITZ!Box 32 72 83 The Standard f or Security IEEE 802.11i The WP A2 security mech anism is defined in the IEEE 802.11i standard. WP A2 is an extension of the f amiliar security mech- anism WP A (Wi-Fi Protected Acc ess). The main feat ure of the extens ion of WP A to WP A2 is the AES- C CMP encrypt ion proc ess[...]
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FRITZ!Box 32 72 84 Wireless LAN— Getti ng T echni cal Frequency Rang es Wireless LAN uses the frequency ranges at 2.4 GHz and 5 GHz as i ts tra ns missi on ran ge. With the FRITZ!Box you c an establish wireles s LAN connec- tions in the 2.4-GHz rang e. 2.4-GHz frequency b and In the 2.4-GHz f requency band w ireless LAN works in the same r ange a[...]
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Wireless LAN— Getti ng T echni cal FRITZ!Box 32 72 85 WLAN Autochannel With the WLAN Autochannel fu nction, t he FRITZ!Bo x automat - ically searches for the channel subject to the least interfer- ence. This proces s take s into consider ation inter ference fr om radio networks in the vicinity (w ireless acces s points) and po- tential sour ces o[...]
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FRITZ!Box 32 72 86 The FRITZ!Box Home Network 13 The FRITZ!Box Home Network The FRITZ!Box c onnects your network devic es, USB devic es and stor- age devic es in what we cal l a FRIT Z!Box home network. In the home network the FRITZ!Box m akes dat a like imag es, music and videos avail able to all connected users and allow s them to share a printer[...]
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The FRITZ!Box Home Network FRITZ!Box 32 72 87 Storage (NAS) The me mory of the FRI TZ!Bo x include s stor age media li ke flash memory or hard drive s connected to the USB ports of the FRITZ!Box. What is mor e, the FRITZ!Box c a n manag e online st orage con- figur ed on the server of your telecommu nicatio ns provider . For more information about [...]
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FRITZ!Box 32 72 88 Network Device s in the FRITZ!Box Home Netw ork 14 Network Devic es in the FRITZ!Bo x Home Network All network devic es connected with the FRITZ!Box c omprise a network. Ne t wo rk d ev i ces in c lu d e, fo r in st an ce , com p ut e rs , g am e con s ol es a nd smar tph on es. Th e de vices can b e co nn ec ted with the FR ITZ [...]
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Network Settings in the FRITZ!Box FRITZ!Box 32 72 89 For each user and each network devic e, you find an entry in the network overview . The columns ha ve the follow ing mean- ings: Ac ces sin g Ne t w or k De vi ce s b y M o us e Cli c k Network devices th at can be reached over the http protocol can be ac cessed within the home network by the cli[...]
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FRITZ!Box 32 72 90 Network Settings in the FRITZ!Box Alway s Assigning the Same IP Addres s The editing mode for network devices includes the setting “Always ass ign this network device the same IP address”. When this setting is enabled for a network devi ce, the DHCP s e r v e r o f t h e F R I T Z ! B o x w i l l a l w a y s a s s i g n t h e[...]
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Network Settings in the FRITZ!Box FRITZ!Box 32 72 91 IPv4 Settings i n the FRITZ!Box The IPv4 settings of the FRITZ!Bo x are preset upon deli very with the following values: The IP address and the corres pon ding subnet mask yield the followi ng va lues : The follow ing IPv4 addresses cannot be ass igned because they are reserved for certain pu rpo[...]
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FRITZ!Box 32 72 92 Network Settings in the FRITZ!Box IPv4 Address in the FRITZ!Bo x Upon delivery the FRITZ!Box is a ssigned the fol lowing IPv4 address: 192.168.178.1 If you would like to ch ange the IPv4 address, plea se read through the following sections. When Does It Make Sense to Chang e the IPv4 Add ress? Y ou should change the IPv4 a ddress[...]
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Network Settings in the FRITZ!Box FRITZ!Box 32 72 93 Assigning the IP addresses via the DHCP server ensures th at all of the c omputers co nnected with the FRITZ!B ox are loc ated in the same IP network. Fix ed IP v4 Addresses When the DHCP S erver Is Enabled If you would like to c onfigure fi xed IPv4 addresses on individ- ual computers c onnected[...]
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FRITZ!Box 32 72 94 Network Settings in the FRITZ!Box Ch anging Network Settings 1. Enable the adv anced view in the user int erface. 2. Select the “Home Network / Network” menu. 3. Select the “Network Settings” page. 4. Click the “IPv4 Addresses” or “IPv6 Addresses” b utton, depending on the address rang e you would lik e to change [...]
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Network Settings in the FRITZ!Box FRITZ!Box 32 72 95 Unique Local Adresses The communic ation within the local network tak es plac e via the Unique Local Addres ses (ULA). If no IP v6 Internet connec - tion is establi shed, the network devices do not have a ULA and communic ation between them is r estricted. F or this ca se you can set the FRITZ!Bo[...]
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FRITZ!Box 32 72 96 Obtaining an IP Addr ess Automatic ally Se tt in g U p G u est Acce ss v ia L A N 4 The network port “LAN 4” can be co nfigured as a gue st ac- cess. Guests can then connect their lapt ops to the guest ac - cess w ith a network cable to acc ess the Internet. The guest device does not have ac cess to the home network. Set up t[...]
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Obtaining an IP Addr ess Automatic ally FRITZ!Box 32 72 97 • In Windows 7 and Windows Vi sta Clic k “Start”, enter “ncpa.cp l” in the search line of the Start menu, and press Enter. Entering “ncpa.cpl” in Windows 7 • In Windows XP Select “Start / Run”, ente r “ncpa.cpl ” and then click “OK”. C onfigure the settings: 1. C[...]
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FRITZ!Box 32 72 98 Obtaining an IP Addr ess Automatic ally 5. Click “OK” to s ave the settings. 6. Only in Wind ows 8 , Win dow s 7 and Wind ows Vista : En- able the options “O btain an IPv6 address automatically” and “Obtain DNS server address automatical ly” for the Internet Prot ocol V ersion 6 (TCP/IPv6) as wel l. The computer now r[...]
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Obtaining an IP Addr ess Automatic ally FRITZ!Box 32 72 99 Obtaining an IP Addr ess Autom aticall y in Linux For co mprehensive inform ation an d tips on the topic of net- work settings in Linu x , see, for example: www.linux.org/doc s/ldp/NET3-4-HOWTO-5.ht ml[...]
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FRITZ!Box 32 72 100 USB Device s in the FRITZ!Box Home Netw ork 15 USB Devic es in the FRITZ!Bo x Home Network The FRITZ!Box h as two USB port s to which y ou can connect v arious USB devic es. Al l network devic es in the FRITZ!B ox home netw ork can use these USB devic es jointly and simult aneously . This chapt er describes how to share a printe[...]
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Using USB Devices Safely FRITZ!Box 32 72 101 of the FRITZ!Bo x (see also: Sharing a USB Printer on page 103 ). • Y ou can connect a USB hub to the FRITZ!Box and use up to four USB devic es at this hub. Y ou can use USB hubs with or without a separate power supply . W e recommend deploying a USB hub with its own power supply if the USB devic es to[...]
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FRITZ!Box 32 72 102 Configuring Ac cess Rights 15.4 C onfiguring Ac ces s Rights Y ou can protect the data on your USB storage from u nautho- rized acc ess by secu ring the user interface of you r FRITZ!Box with a pas sword. In the “Sy stem / FRITZ!Box Pa ssword” menu you can • configu re a shared pas sword that i s requested ev ery time anyo[...]
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Sharing a USB Printer FRITZ!Box 32 72 103 • Participants in the home network can use F TP soft ware lik e FireFTP to exch ange files among the FRITZ!Box st or- age media and workplac es. Alternati vely , you can enter ftp://f ritz.box in the address line of your Internet browser to ac cess the s torage media of the FRITZ!Box. If you would lik e t[...]
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FRITZ!Box 32 72 104 Sharing a USB Printer For inform ation about how to configu re a USB printer as a net - work printer , see the section Setting Up a USB Printer as a Network Printer on page 104 . Using a USB Printer w ith FRITZ!Box USB R emote Connecti on C onfigure the USB printer on the FRITZ!Bo x with the FRITZ!Box USB remote connection if ?[...]
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Sharing a USB Printer FRITZ!Box 32 72 105 This conc ludes the preparations. Continue reading in the sec - tion for your op erating system. Setting Up a USB Printer in W indows 7, Vist a or XP 1. Clic k “Start / Cont rol Panel” and select the printer c ate- gor y of your o pe ratin g syst em: – “Devices and Printers” (Windows 7) – “Pri[...]
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FRITZ!Box 32 72 106 Sharing a USB Printer 13. Dis able the “Enable bidir ectional support” option and click “Apply”. The USB printer has been c onfigured and c an be used as a network printer. Setting Up a USB Printer in W indows 8 1. Press the k eyboard sho r tcut “Windo ws key” + "X" and select “Cont rol Panel” from the [...]
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Sharing a USB Printer FRITZ!Box 32 72 107 7. In the “Print Using:” drop-down list, select the printer that is conne cted to the USB po rt of your FR ITZ! Box. 8. Clic k “Add”. The USB printer has been c onfigured and c an be used as a network printer. Setting Up a USB Printer in Other Operating Systems • As the port type, select “Raw T [...]
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FRITZ!Box 32 72 108 Sharing a USB Printer Installing FRITZ!Bo x USB Remote Co nnection Install the progr am for FRITZ!Bo x USB remote connection on all of the co mputers with which you w ant to use the connect - ed USB device. 1. C onnect the USB printer to the USB port of the FRITZ!Box. 2. Open the FRITZ!Box user interfac e. 3. Enable the adv ance[...]
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Sharing a USB Printer FRITZ!Box 32 72 109 The FRITZ!Box USB remote connection is enabled. Using a USB Printer w ith FRITZ!Box USB R emote Connecti on 1. Open the FRITZ!Box USB remote connection b y clicking the icon in the Windows ta sk bar. 2. Enter in the “My FRITZ!Box” are a the FRITZ!Box pass- word. 3. Clic k “Refres h”. 4. Clic k the U[...]
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FRITZ!Box 32 72 110 FRITZ!NAS: Storage in the Home Network 16 FRITZ!NAS: Storag e in the Home Network With FRITZ!NAS you can di splay the data on the st orage media of your FRITZ!Box in a clearly arrang ed interface. All participants in the FRITZ!Box home network can st art FRITZ!NAS in a web browser and use it as a platform to ac cess music, im ag[...]
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Saving Energy with FRITZ!Box FRITZ!Box 32 72 111 17 Saving Energy w ith FRITZ!Box The FRITZ!Box c ombines a variety of devic es in one device: AD SL mo- dem , wireles s router and media ser ver. Thi s means that you g enerally use much less power with the FRITZ!Box than you would with sev eral separate devic es. What is more, the FRITZ!Box s aves e[...]
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FRITZ!Box 32 72 112 Saving Energy at the LAN Ports Enable the energy-saving fu nction in the “Hom e Network / USB Devices” menu in the FRITZ!Box user interfac e. Y ou can also test here whether your USB hard disk supports th e ener- gy- sav ing f unc tion. 17.3 Savi ng Energy at the LAN Ports For energy-efficient use of you r gigabit LAN ports,[...]
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Help in Ca se of Errors FRITZ!Box 32 72 113 18 He lp in Case of Errors For more help, see the A VM Knowledg e Base in the Internet: avm.de/en/service 18.1 The User Interfac e Does Not Open If the FRITZ!Box user interfac e cannot be opened, this c an have vari ou s cau ses . W ork through the follow ing steps in sequenc e until the error has been r [...]
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FRITZ!Box 32 72 114 The User Interfac e Does Not Open Cle aring the cache of your web bro wser If the web browser shows on ly an empty , white page, empty the cache: Firefox 1. Cli ck on the orang e Firefo x button and select “Hi story / Cle ar R ec en t H ist o r y ”. Or click “T ools” in the menu bar and select “Clear R ecent History”[...]
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The User Interfac e Does Not Open FRITZ!Box 32 72 115 Check ing the Proxy Settings of the W eb Browser If a proxy server is enab led in your web browser , the address of t h e F R I TZ ! Bo x m u st b e e n te r e d a s a n e xcep t i on . Ch e ck yo ur web browser settings. Firefox 1. Cli ck on the orang e Firefo x button and select “Op tions / [...]
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FRITZ!Box 32 72 116 The User Interfac e Does Not Open Other Web Browser s Chec k whether the use of a proxy server i s enabled. If so, en- ter fritz.box as an ex ception in the proxy server settings. For more inform ation on the pr oxy settings, see the Help for your web browser. C onfiguring the Computer’s Network Adapter On your c omputer, en a[...]
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Cannot Establish a Wireless LAN C onnection FRITZ!Box 32 72 117 18.2 C annot Estab lish a W ireless LAN C onnection If you c annot estab lish a wirele ss LAN connection be tween you r comput er and the FRITZ!Box, this may be due to a variety of causes. W ork through the follow ing steps in sequenc e until the error has been r esolved. Switc hing on[...]
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FRITZ!Box 32 72 118 Wireless LAN Connectio n Inter rupted Entering the correct wireless LAN k ey If you establish the wirele ss connection manually , enter the correct network k ey , which is found in the user interfac e of your FR IT Z!B ox: 1. C onnect a computer to the FRITZ!Box w ith a network ca- ble (see page 17 ). 2. Open the FRITZ!Box user [...]
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Wireless LAN Connectio n Inter rupted FRITZ!Box 32 72 119 Co n f i g u r e a u t o ma t i c r a dio channel selection C onfigure automatic selection of the radio ch annel in the FRITZ!Box. Then the FRITZ!Bo x wi ll auto mat icall y s ele ct a ra - dio channel with as little interferenc e as poss ible. 1. Open the FRITZ!Box user int erface (see page[...]
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FRITZ!Box 32 72 120 T akin g FRITZ!Box out of Oper ation 19 T a king FRITZ!Bo x out of Operation In this chapt er you recei ve tips and rec ommendations for taking the FRITZ!Box out of oper ation. 19.1 Re storing Fact ory Settings When the factory settings are restored to the FRITZ!Box, all of the settings in the FRITZ!Box are restored to their con[...]
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Uninstalling Supplementar y Software FRITZ!Box 32 72 121 Loadi ng Factory Settings 1. In the FRITZ!Box user interf ace, select the “Syst em / Re- set” menu. 2. Select the “Factory Settings” tab. 3. Click the “L oad Factory Sett ings” button. The FRITZ!Box i s reset to its factory settings. All settings m ade during operation w ill be o [...]
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FRITZ!Box 32 72 122 Uninstalling Supplementar y Software Uninstalling Pr ograms in Windows 7 1. Open “Start / Co ntrol P anel / Programs”. 2. Under “Programs and Feat ures”, click “Uninst all a pro- gram”. 3. Mark the A VM program you want to remo ve in the list. 4. Clic k the “Uninstal l/Ch ange” button . The progra m will be rem o[...]
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T echnical Spec ifications FRITZ!Box 32 72 123 20 T echnical Specifications Facts wo rt h knowi ng: H ere you will f ind compre hen sive technical data on your FRITZ!Bo x 3272. 20.1 Ports and Interfac es • ADSL/AD SL2/ADSL2+ modem compliant with D T AG 1TR112 (also IP-based, Annex J), or alternativ ely ITU G.992.1, ITU G.992.3 or ITU G.992.5 (Ann[...]
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FRITZ!Box 32 72 124 User Interfac e and Display 20.3 U ser Interface an d Displ ay • C onfiguration and st atus messag es via a web browser on a con n ect ed com put er • five LEDs indic ate the condition of the device 20.4 Phys ical Specific ations • Dimensions (W x D x H): appro x. 210 x 25 x 155 mm • Supply volt age: 230 V / 50 Hz • Ma[...]
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Cus to me r Se r vi ce FRITZ!Box 32 72 125 21 C ustomer Servic e Be it product document ation, frequently asked questions, tip s or sup- port: this chapter presents inform ation on all important service topics. 21.1 Doc umentati on on the FRITZ!Bo x T o tak e advant age of all comm ands and featu res of your FRITZ!Box, c onsult the fo llowing docu [...]
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FRITZ!Box 32 72 126 Feedback on FRITZ!Bo x A VM Knowledg e Base In our A VM Knowledge B ase you c an find answers to your questions and specific solutions to your pr oblems. The A VM Knowledge Ba se is loc ated in the “Service” area of the A VM web site: avm.de/en/service 21.3 F eedback on FRITZ!Bo x In various places in the user int erface, th[...]
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Support from the Suppor t T eam FRITZ!Box 32 72 127 – C onnecting the C omputer to the FRITZ!Box from page 17 2. If you hav e any problems, seek first aid b y consulting the chapte r Help in Case of Errors fro m page 113 . This chapter also presents tips on problems with estab- lishing c onnections. 3. Read ou r tips from the A VM Kno wledge Base[...]
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FRITZ!Box 32 72 128 21.5 Ma nufact urer’ s W arranty W e offer a manufactu rer’s warranty of fiv e years on the hard- ware of this origin al product. The warranty period begins with the purchase date from the first end user. C ompliance with the warranty period can be proven by submi ssion of the origi- nal invoic e or comparabl e documents. Th[...]
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FRITZ!Box 32 72 129 Lega l N ot ice Legal Notic e This documentation and the software it descri bes are protecte d by cop yright. AVM grants the non- exclusiv e right to use th e software, which is supplied exclusi vely in object code format. The licens- ee may create only one copy of the software, which may be used ex clusively for back up use. AV[...]
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FRITZ!Box 32 72 130 Declar ation of CE C onformity The manufact urer AVM Gm b H Alt-Moabit 95 D 10559 Berlin Germany herewith decl ares that the product FRITZ!Box 3272 ADSL wireles s router complies w ith the following directiv es: 1999/5/EC R&T TE Directive: Radio E quipment and T elecommunica- tions T erminal Equipm ent 2009/125/EC EU directi[...]
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FRITZ!Box 32 72 131 Dispos al Information In acc ordance w ith European regulations, the FRITZ!Box 3272, as well a s all device s and electronic components con- tained in the pack age, may not be disposed with household waste. Please bring FRITZ!Box 3272 to a c o llection point in y our local community for the dispos al of electric and electronic a[...]
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FRITZ!Box 32 72 132 Dril ling T emplate See the next page for a drilling te mplate. U se the drilling templ ate as a guide to mark the holes needed to mount the FRITZ!Box on a wall. Be sure to print out the page with the drilling templat e in its original siz e, or 100%. Do not enlarg e it, adjust its size, r efor- mat or rescale it in you r printe[...]
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FRITZ!Box 32 72 133[...]
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FRITZ!Box 32 72 134 Index A acc ess rule s . . . . . . . . . . . . . . . . . . . . . . 60 advanc ed view . . . . . . . . . . . . . . . . . . . 28 ambient c onditions. . . . . . . . . . . . . . . 12 4 analog ext ension . . . . . . . . . . . . . . . . . . 8 apps MyFRITZ!App . . . . . . . . . . . . . . . . . . 52 autochan nel (wireles s LAN) . . . . .[...]
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FRITZ!Box 32 72 135 FRITZ!NA S pas sword protec tion . . . . . . . . . . 110 prerequi sites. . . . . . . . . . . . . . . . . 110 starting . . . . . . . . . . . . . . . . . . . . . 110 FRITZ!OS . . . . . . . . . . . . . . . . . . . . . . . . 55 FRITZ!WLAN USB Stick . . . . . . . . . . . . . 22 G gu est acces s LAN4 . . . . . . . . . . . . . . . . . [...]
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FRITZ!Box 32 72 136 N NAS . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 network changin g settings . . . . . . . . . . . . . . 94 conne ction . . . . . . . . . . . . . . . . . . . 17 factory setting s . . . . . . . . . . . . . . . . 91 IPv4 settings . . . . . . . . . . . . . . . . . . 91 network hub/sw itch . . . . . . . . . . . . 18 ne[...]
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FRITZ!Box 32 72 137 U UMTS Internet ac ces s . . . . . . . . . . . . . . . . 33 Internet c onnection . . . . . . . . . . . . 16 sub stitute c onnection . . . . . . . . . . 74 uninst alling pro grams. . . . . . . . . . . . . 12 1 uninstalling supplemen tary softwar e . . . . . . . . . . . . . . . . . . . . . . 121 update . . . . . . . . . . . . . . [...]