AVM Fritz!WLAN инструкция обслуживания

FRITZ!WLAN USB Stick N © AV M GmbH · Alt-Mo abit 95 · 10559 Berlin · T elefon 030 39976-0 · info@avm.de www.avm.de Installation and Operation Inst alla tion and O p eration[...]

FRITZ!WLAN USB Stick 2 Legal N oti ce FRITZ!WLAN USB Stick This doc umentat ion and the sof tware it de scribes are pro tected b y copy right. A VM g rants th e non- ex clus ive ri ght to use the s oftware, which is s upplied ex cl usiv ely in what is known as object c ode forma t. The li censee may c reate only one cop y of the soft ware, w hich m[...]

FRITZ!WLAN USB Stick 3 T able of C ontents Legal Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Symbols and Highligh ting . . . . . . . .[...]

FRITZ!WLAN USB Stick 4 7 Unin stallati on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 8 Troub leshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 8.1 Error s During Ins tall ation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 8.2 WLAN C onnecti on Is Not Est abli shed .[...]

FRITZ!WLAN USB Stick 5 Safety Ins truct ions When w orking wi th th e FR ITZ! WLAN U SB Stick , follow the instru cti ons b elow to pro tect yoursel f an d the FRITZ!WL AN USB Stick fr om damag e. • Do not instal l FRITZ! WLAN USB Stick du ring an elec - trical stor m. • Unplug the FRI TZ!WLAN USB Stick fro m the comput er dur ing an electr ic [...]

FRITZ!WLAN USB Stick 6 Symb ol s a nd Hi g hl ig h t in g The following highligh ting and icon s are used to designate impor tant info rmation: This symbol indic ates useful hints to assis t you in working wi th the FRITZ !WLAN USB Stick. This sym bol indicates im por tant inst ructions that must be obser ved to a void mal functio ns. The table be [...]

FRITZ!WLAN USB Stick 7 1 FRITZ!WLAN USB Stick An Overview FRI TZ!WL AN USB Stick is a W LAN ad apter for the Univers al Serial Bus (USB). With th e F RI TZ! WL AN U SB St ick , yo u can conn ect yo ur com pu ter d ir ect ly with a WLAN ac cess point, for example, with a FRI TZ!Box by A VM. Y ou c a n a l s o c on n ec t t o o t h e r W L A N d e v [...]

FRITZ!WLAN USB Stick 8 • A co mputer w ith one of the f ollo wing oper ating sy s - tems i nstall ed: – Micro soft Wi ndows 8 ( 32- or 6 4-bit edition ) – Micro soft Wi ndows 7 ( 32- or 6 4-bit edition ) – Micro soft Wi ndows Vis ta (32- o r 64-bi t edit ion) – Window s X P (32- or 64-bit editio n) ) Install ation of the latest ser vice p[...]

FRITZ!WLAN USB Stick 9 1.4 T echnical Spe cific ations LEDs 2 for di spla y of connecti ons and activ ity USB port USB ve rsion 2.0, c ompatible w ith USB 1.1 wi th reduc ed da ta throu ghput WLA N m od ule Supp or t fo r ra di o n etwo rk in accorda nce with IEEE 802. 11n IEEE 802.11 g and IEEE 802. 11b Frequency b and 2.4 G Hz En cry pti on WPA ([...]

FRITZ!WLAN USB Stick 10 Ambi ent t emper atu re (i dle) -10 t o 70°C Humi dity (i dle/oper ati on) 5 to 90%, no- conde nsa tion C er tifi catio n CE[...]

FRITZ!WLAN USB Stick 11 2A V M S t i c k & Su rf T echnology C onn ectin g Secu re ly wi th a FRI TZ!Bo x With the A VM Stic k & Surf technol ogy the FRITZ!WLAN USB Stick c an tak e over the W LAN security settings from FRITZ!Bo x products. This allo ws a se cure WL AN conn ec tio n to b e esta blish ed bet we en y our co m - puter a nd you[...]

FRITZ!WLAN USB Stick 12 A s s oo n a s y o u c o n n e c t t h e F R IT Z! W LA N USB Stick to y ou r computer , the sec urity settings of y our WLAN ar e imple - mented in the FRITZ !WLAN control softwar e and then delet - ed from the FRITZ!WLA N USB Stick. The A VM Stick & Surf log o appears and a WLAN connection to your F RITZ!Box is establi[...]

FRITZ!WLAN USB Stick 13 3 I nstalla tio n Ins ta ll ing F RIT Z!WL AN USB S tick The FRITZ !WLAN USB Stick ca n be instal led in the ope rating sys tems Windows 8 (32- bit and 64 -bit editi on), Window s 7 (32-bit and 6 4-bit edit ion), Windows Vista (32-bit an d 64-bit editio n) and Windo ws XP (32-b it and 64-bit editio n). Please inst all the cu[...]

FRITZ!WLAN USB Stick 14 4. Another Wi ndows 8 mes sage prompts y ou to select a task for the data medium. Click “Install Software from Medium or Run A VM FRITZ!WLAN USB Sti ck v2 In stal - lation” . 5. Then click “Y es” in the “Use r Account C ontrol” dialo g. Th e dri ver s and the c ont rol softw are f or the FRI TZ!WLAN USB Sti ck wi[...]

FRITZ!WLAN USB Stick 15 5. Then click “Y es” (Windows 7) or “C ontinue” (Windows Vist a) in the “User Acc ount C ontrol” dia - log. The dr iv ers an d the c ont rol soft ware for th e FRI TZ!WLAN USB Sti ck will be in stalled n ow. If y ou are pr ompt ed to do so, inse rt the FRI TZ!WLAN USB S tick CD and fo llo w the instruc tions on t[...]

FRITZ!WLAN USB Stick 16 5. Then click “Y es” (Windows 7) or “C ontinue” (Windows Vist a) in the “User Acc ount C ontrol” dia - log. 6. In the “Foun d New Hardwar e” window , select “Loc ate and install driv er software (recommended)”. If Windo ws repor ts that the program may n ot have be en insta lle d cor rec tly, click “Th [...]

FRITZ!WLAN USB Stick 17 4. The drivers and the control so ftware for your FRITZ!WLA N USB Stick are instal led automatic ally . If y ou are pr ompt ed to do so, inse rt the FRI TZ!WLAN USB S tick CD and fo llo w the instruc tions on t he screen. If an additional Windows dialog asks if you w ant to in stall software not di gitally signed by Microsof[...]

FRITZ!WLAN USB Stick 18 5. Ins ert the FR ITZ!W LAN USB Stick CD and select the option “Instal l softwa re autom atic ally (r ecommen d - ed)”. Confirm with “ Next”. If an additional Windows dialog asks if you w ant to in stall software not di gitally signed by Microsoft, click th e “C ontinue An yway” b utton. Th is reque st de - pends[...]

FRITZ!WLAN USB Stick 19 4 The FRITZ!WLAN C ontro l Software Establis hing and C learing WLAN C onnecti ons With the FRI TZ!WLAN USB St ick y ou c an es tab lis h wir eles s netw ork (WLAN) connections between your computer and wireless device s. The FRITZ!WLAN control softw are is av ai lable to man age all these W LAN connections. With FRITZ! WLAN[...]

FRITZ!WLAN USB Stick 20 The midd le se ction displays the i con of the WLAN connec - tion as a box with li nks to th e devices on the l eft a nd on the rig ht. T he small icons in the b ox displa y the connec - tion q uality and the encr yption used. The right s ide shows the WLAN re mote si te with which y ou ar e c urren tl y con nec te d o r we [...]

FRITZ!WLAN USB Stick 21 4.2 Estab lishing a WLAN C onnection With FRI TZ!WLAN you can establish WL AN connect ions to WLA N re mot e si tes ( access poi nt s) , wh ich can provi de a c - ces s to DS L, to p rinters, to mob ile pho nes, PD As, and even to other WLAN clients. Dire ct connections are also possi - ble to ot her F RITZ!W LAN USB Sticks.[...]

FRITZ!WLAN USB Stick 22 Esta blishing a C onnection w ith a WLAN Acces s Point (Infrastru cture N etwo rk) If you performed installation usin g Stic k & Sur f , no furthe r steps are necess ary to establish a WLAN connecti on. Y o ur FRITZ!Box will be identi fied automati cally as WLAN acc ess point . A WLA N connection you can use immed iately[...]

FRITZ!WLAN USB Stick 23 C onnecting T wo WLAN Users Directly (Ad-hoc Network) T o establish a direct connecti on via WL AN, on e WL AN par - ty has to offer an ad-hoc network that other ad -hoc parties may j oin. How to Create an Ad-h oc Netwo rk 1. I n the FRITZ !WLAN user in terfac e, cli ck the ic on of the W LAN remo te si te wi th the r ight m[...]

FRITZ!WLAN USB Stick 24 How to Jo in an Ad -hoc Networ k 1. Open the FR ITZ!W LAN control sof tware on all o f the comput ers to b e conn ecte d to th e ad -hoc netw ork by double-cli cking the FRIT Z!WLAN icon in the no tifica - tion area of the ta sk bar . 2. Click the “Find ” bu tton to d isplay th e WL AN de vices at y our location. Pos sib[...]

FRITZ!WLAN USB Stick 25 C onnect ing to the In ternet There are two differen t ways for FRITZ! WLAN USB S tick to co nnect to the In ternet. In both c ase s you ne ed acc ount informat ion from a n In ternet Ser vice Provider. C onn ecting Using the WLAN Access Point The WLAN access point (F RITZ!Box, for inst ance) establi sh - es th e con nection[...]

FRITZ!WLAN USB Stick 26 5 Microsoft WLAN Ser vic e Establis hing and C learing WLAN C onnecti ons In Wind ows 8 , Windows 7, Win dows Vista an d Windows XP wi th Ser vice Pac k 2, the Mi cr osoft WLAN serv ic e WZ C (W irel ess Ze ro C onf igur ation) c a n b e u s e d t o m a n a g e w i r e l e s s d e v i c e s r a t h e r t h a n t h e F R I T [...]

FRITZ!WLAN USB Stick 27 3. Select the de sired W LAN acc ess p oint and click the “C onnect ” button. The window for enteri ng the network s ecurity key opens: Enter ing the ne twork key 4. In the “Ent er the network sec urit y k ey” fiel d, enter the k ey of th e wir eless network of the selecte d WLAN access po int an d t he n cl ic k “[...]

FRITZ!WLAN USB Stick 28 Esta blishing a WLAN C onnection (Windows 7) T o establish a WLAN connecti on in Win dows 7 usin g Mi - cro soft WLAN Se r vic e, work th rough the fol low ing step s: 1. Cl ick the Micros oft WLAN ico n in the n otific atio n area of the Win dows ta skb ar with the right mouse b utton. All w irele ss network s fou nd at y o[...]

FRITZ!WLAN USB Stick 29 Should diffi culties arise in establishing a WL AN connec - tion, see the sections “WLA N Connecti on Is Not Es tab - lished” from page 44 and “Errors Duri ng Instal lation” from page 41 . For inform ation on AV M Stick & Surf, see the section “A VM Stick & Surf T echnolog y” from page 11 . T o d ispla y [...]

FRITZ!WLAN USB Stick 30 Availab le wireless networks (exampl e view) 2. Select the de sired W LAN acc ess p oint and click the “C onnect ” button. The window for enteri ng the network s ecurity key ope ns: Enter ing the W LAN key 3. Enter the WL AN key of the selected WLAN acc ess point in the “Securit y key or passphra se” fie ld and click[...]

FRITZ!WLAN USB Stick 31 Should diffi culties arise in establishing a WL AN connec - tion, see the sections “WLA N Connecti on Is Not Es tab - lished” from page 44 and “Errors Duri ng Instal lation” from page 41 . For inform ation on AV M Stick & Surf, see the section “A VM Stick & Surf T echnolog y” from page 11 . T o d ispla y [...]

FRITZ!WLAN USB Stick 32 2. Select the de sired W LAN acc ess p oint and click the “C onnect ” button. The “Wireless Network C onnect ion” window is opened . 3. Enter th e WLAN k ey of the W LAN acc es s point in th e “Ne twork k ey” field. On the A VM FRITZ!Bo x fa mily pr oducts the ne twork ke y is pr inte d on the und erside o f the [...]

FRITZ!WLAN USB Stick 33 6M o r e a b o u t W L A N AV M a n d W L A N WLAN (Wireless Local Area Network ) is a radio te chnolog y that allows network s and ac ce ss to th e Internet to be pr ovid ed withou t cab le connections. This allows multiple user s to share one wireless I nternet connection. 6.1 Standards The WL AN standards IE EE 802.11a, I[...]

FRITZ!WLAN USB Stick 34 Range Th e range wit hin a WLA N is highl y depe ndent o n the fol - lowing t hree factors : • the WLAN adapter used, • the structural c onditi ons, and • the amou nt of r adio traffic on the s ame freque ncy band. Oth er wirele ss netw orks m ay be activ e, but al - so what are known a s analog interferer s (for insta[...]

FRITZ!WLAN USB Stick 35 The S tandard f or Se curity IEEE 802.11i The WP A2 security mechanism is defined in the IEEE 802. 11i st andar d. WP A2 is an ext ens ion of the f amil - iar security mech anism WP A (Wi-Fi Protected Acc ess). The main feature of th e extensio n of W P A to W P A2 is the AES-C C M encryption process. The FR ITZ!W LAN USB St[...]

FRITZ!WLAN USB Stick 36 Encr ypti on The most important security setting is enc ryption. The FRITZ!WL AN USB S tick supp or ts th e security mechan isms WEP ( Wired Equivalen t Privacy), WPA (Wi-Fi Prot ected Ac - cess) an d W PA2 as foll ows : • As part of the WE P mechanism a static ke y is deter - mined to serve for the encr yptio n of the use[...]

FRITZ!WLAN USB Stick 37 6.3 Frequency Range WLAN uses the frequenc y range around 2 .4 GHz i n the ISM band or, alternatively , the freque ncy range at 5 GHz. With the FRITZ !WLAN USB Stick you can use the 2.4-GHz fre quency band. A WLAN in the 2.4- GHz frequ ency band w orks in the same band as Bl ueto oth, DECT , micr owave d evices, vid eo b rid[...]

FRITZ!WLAN USB Stick 38 Allocat ion of the W LAN Channels in th e 2.4- GHz Range 6. 4 W PS ( Wi -F i P rot ec ted Se tup ) The FR ITZ!WL AN USB Stick su pports the stan dardiz ed WPS networking procedure (Wi-Fi Protected Setup). With WPS you can establish a secure WLAN connect ion bet ween your FR I TZ !W LA N USB St ick and your WLAN access point.[...]

FRITZ!WLAN USB Stick 39 Esta blishing WLAN C o nnections Usin g WPS Proceed as follows to establish a WLAN connectio n using WPS: 1. Doubl e-cli ck th e p rogram icon in t he no tifica tion area of the Window s task bar t o open t he FRITZ! WLAN user inte rface, an d then cli ck the “Find ” button. All WLAN devices found are displayed in the ?[...]

FRITZ!WLAN USB Stick 40 7 Uninstallation Rem ovin g S of twa re and P rogra m E ntr ies The instructions for removi ng the FR ITZ!WLAN USB Stick are v alid for all operating systems. The FRITZ!WLAN USB Stick driver software and the FRITZ! WLAN c ontr ol so ftwar e are re move d at the s ame ti me. Proceed as follows: 1. Ins ert the FR ITZ!W LAN USB[...]

FRITZ!WLAN USB Stick 41 8 T roubleshootin g He lp for Er rors This chapter pr ovides ass istanc e if you are hav ing problems with the WLAN c onn ection , or if you w ant t o cha nge t he IP settin gs on you r com- puter. 8.1 Error s During Inst all ation If an error mess age is returned during inst allation o f the FRITZ!WL AN USB Sti ck, this can[...]

FRITZ!WLAN USB Stick 42 Ch e c ki n g t h e U S B Po r t Unin stalling th e WL AN Adap ter Sof tware The computer does not det ect the FRITZ!WLAN USB Stick. Possib le Cause The FRITZ!WLAN USB Stick is not inser ted correctly into the USB por t or the chip set drivers of your c omputer are out of date. Remed y Make sure th at the FRITZ!WLAN USB St i[...]

FRITZ!WLAN USB Stick 43 Ch a ngin g the W LAN Control Se tting Inst alling th e Latest Service P acks The WLAN contro l software A VM FRITZ!WLAN w as instal led in the W indow s 8 operating system. Some Metro apps claim that there is no Internet connection, although t here is no prob lem with using the Internet, e.g. via a brow ser. Possib le Cause[...]

FRITZ!WLAN USB Stick 44 8.2 WLAN C onnection Is Not Est ablishe d Make sure that th e se tti ngs in t he WLA N access po int and in th e FRITZ !WLAN control software ag ree with t he entries in the following table. T r y again to es tablish a WL AN con - nection. For th e se ttings in this ta ble it is presume d that an AVM W L A N p r o d u c t f [...]

FRITZ!WLAN USB Stick 45 C hecking the Da ta of the WLAN C onnecti on Setting the 2.4-GHz Frequency B and in the WLAN Acc ess Point Could not register at th e WLAN remote site. Possib le Cause The settings of the WLAN remote site and the entries in the “WLAN Remo te Site” a rea of the FRI TZ!WLAN co ntrol so ftware do not match. Remed y Check wh[...]

FRITZ!WLAN USB Stick 46 C hanging the Posi tion of the WLAN Devic es Installing the Patch for WP A2 with Microsoft WL AN Service No WLAN remote s ites are fo und. Possib le Cause The WLAN remote site ha s not been turned on or is locat ed too far away from the FRITZ !WLA N USB Stick . Remed y Make su re that the power supp ly of the WLAN remote sit[...]

FRITZ!WLAN USB Stick 47 8.3 Errors Du ring Data Exc hange w ith Other Devic es in the Network Checkin g t he W LA N A ccess Poi nt Allowing Network Acc ess The FR ITZ!W LAN USB Stick and the WLAN access point cannot exch ange any data with each other. Possib le Cause The WLAN acc ess point is not c onnected correctly or not switched on. Remed y Che[...]

FRITZ!WLAN USB Stick 48 Checking the Netw ork Data C hecking the Dat a of the Ad-hoc C onnection Y ou computer recognizes the network and the router, but cannot access the Internet or the network (li mited connectiv ity). Possib le Cause The WLAN key is wrong or the IP address wa s not assigned by Windows automatic ally (note: the proces s can tak [...]

FRITZ!WLAN USB Stick 49 Switc hin g t he W LA N Chan ne l 8.4 Chec king the IP Setting s A WLAN acc ess point, for instanc e, a FRITZ!Box, ha s its own DHCP server, which as signs IP addresses to the co n - nected compu ters. For this t he compu ters must be config - u re d t o o bt ai n an IP ad dr es s a ut om a ti c a l l y f r o m t h e D H CP [...]

FRITZ!WLAN USB Stick 50 3. Under “Th is connection uses th e following ite ms”, select the “Internet Protocol V ersion 4 (TCP/IP v4) ” ent r y and cl ick “Prope rties”. 4. On th e “General ” tab, enable the op tions “Obtain an I P address autom atical ly” and “Obtain DNS server address autom atically”. Prope rti es of the In[...]

FRITZ!WLAN USB Stick 51 Obtaining an IP Address Automatic ally in Windows 7 Proceed as follows in Windows 7: 1. Click the “Start” button in the t ask bar and select the “ Control Panel / Ne twor k and Inte rne t”. 2. Under “Network and Sh aring C enter”, click “View net - w ork status and tas ks”. 3. From the left col umn, s elect t[...]

FRITZ!WLAN USB Stick 52 7. Confirm your selectio n by clicking “OK ”. If necess ary , repeat steps 5 through 7 for the “Inter - net P rotocol V ersion 6 (TCP/IP v6)” as well. The computer now receives an IP add ress from the W LAN acc ess point. For W LAN produc ts of the A VM FRITZ! Box famil y , auto matic I P a d d r e s s a s s i g n m [...]

FRITZ!WLAN USB Stick 53 Prope rti es of the Inte rnet p rotocol (TCP/ IP) 6. Confirm your selectio n by clicking “OK ”. If necess ary , repeat steps 4 through 6 for the “Inter - net P rotocol V ersion 6 (TCP/IP v6)” as well. The computer now receives an IP add ress from the W LAN acc ess point. For W LAN produc ts of the A VM FRITZ! Box fam[...]

FRITZ!WLAN USB Stick 54 Obtaining an IP Address Automatic ally in Win dows XP Proceed as follows in Windows XP : 1. Go to “star t / Control Panel / Ne two rk and In tern et C onnections / N etwork C onnections” and dou ble- click th e “Wire less Netwo rk Co nnectio n” of the FRITZ!WLA N USB Stick . 2. Click the “ Pro per ties” butt on. [...]

FRITZ!WLAN USB Stick 55 The computer now receives an IP add ress from the W LAN acc ess point. For W LAN produc ts of the A VM FRITZ! Box famil y , auto matic I P a d d r e s s a s s i g n m e n t ( D H C P ) i s e n a b l e d i n t h e f a c t o r y settings.[...]

FRITZ!WLAN USB Stick 56 9 Cus tomer Se rvice Guide Help on All Impor tant Service T opics A VM provides numerous sou rces of information to a ssist yo u should any questio ns or problems arise. Here you will find the impor tant infor- mation you nee d, in the form of manuals, update s and sup port. MS S e r vi c e Pa ck In many ca ses problems whic[...]

FRITZ!WLAN USB Stick 57 9.2 Information in th e Internet On its web site AV M presents comp rehensive information on you r A VM pr oducts a s wel l as new prod uct announ ce - ments and new produc t versions. Frequently Ask ed Questions (FA Qs) We would li ke t o make our products as easy to use as pos - si ble. If you stil l ha ve pr oble ms, some[...]

FRITZ!WLAN USB Stick 58 9. 4 S up po rt f ro m th e A VM Serv ic e T eam Shoul d prob lems w ith y ou r FRITZ!W LAN USB St ick arise, we recommend taking the follo wing steps: 1. Read th e FAQs in th e Inte rnet: www.av m.de/en /service/F AQs This s ite contains answers to questions our c ustom - ers have frequently asked our Suppor t team. 2. If y[...]

FRITZ!WLAN USB Stick 59 Cl ick the F RITZ!WL AN prog ram ic on in th e notifi catio n are a of the ta sk bar an d sele ct the menu c omm and “About ”. O n c e y o u h a v e g a t h e r e d t h i s i n f o r m a t i o n , p l e a s e w r i t e a mail to A VM Su pport. in the “ Servic e” area of the A VM web sit e, select the prod - uct, your[...]

60 Index A access point . . . . . . . . . . . . . . . . . . . . 21 est ablish ing co nnection . . . . . . . . 22 ad-hoc ic on . . . . . . . . . . . . . . . . . . . . . 21 ad-hoc n etwork . . . . . . . . . . . . . . . . . . 21 creating . . . . . . . . . . . . . . . . . . . . . 23 par ticipa ting . . . . . . . . . . . . . . . . . 24 assistance docume[...]

61 O obtai ning an I P addres s automati cal ly in W indows Vist a . . . . . . . . . . . . . . 52 in W indows XP . . . . . . . . . . . . . . . . 54 Windo ws 7 . . . . . . . . . . . . . . . . . . 51 Windo ws 8 . . . . . . . . . . . . . . . . . . 49 operation req uirements . . . . . . . . . . . . 7 P package conten ts . . . . . . . . . . . . . . . . [...]

FRITZ!WLAN USB Stick 62 Declar ation of CE C onformity herew ith declar es that the pr oduct compl ies with the f ollow ing directi ves: The follo wing norms were consulted to as sess conformity: • EN 60950-1:2006/A1:2010 • EN 55024:2010 • EN 301 489-1 V1.8.1 • EN 301 489-17 V2.2.1 • EN 300 328 V1.8.1 • EN 62479:2010 The CE symbol con f[...]