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RECLAIM Y OUR NE T WORK™ A dministra tor ’ s Guide Barracuda Backup S er vice Barracuda Net works T echnical Documentation Ve r s i o n 4 . 0[...]

Copyright Notice Copyright 2004-201 1, Barracuda Networks www .barracuda.com v4.0-1 10630-01-0630 All rights reserved. Use of this product and this manual is subjec t to license. Information in th is document is subject to chan ge without notice. T rad emarks Barracuda Backup Service is a trademark of Barracuda Networks. All other brand and product[...]

1 Content s Chapter 1 – Introduction . . . . . . . . . . . . . . . . . . . . . . . . . 5 Features of the Barracuda Backup Service . . . . . . . . . . . . . . . . . . . . . . 6 Barracuda Cloud S torage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Site-to-Site Replication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 [...]

2 Barracuda Backup Service Administrator ’s Guide Directory Based File Shares . . . . . . . . . . . . . . . . . . . . . . . . 24 Message-Level Backup: Microsoft Exchange and Novell Gr oupWise . . . 2 4 Chapter 5 – Site-to-Site Replication . . . . . . . . . . . . . . . 2 9 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

3 V erifying Y our Barracuda Cloud S torage Service Plan Size. . . . . . . . . . . 46 Chapter 9 – Monitoring the Barracuda Backup Service . . 4 7 Monitoring Backup S tatus . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Backup Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 User Activity Reports . . . . . .[...]

4 Barracuda Backup Service Administrator ’s Guide[...]

Introduction 5 Chapter 1 Introduction This chapter descri bes some of the features of th e Barracuda B ackup Servi ce and the interfaces that you can use to in teract with it . Featur es of the Barracuda Backup Service ....... ............ .......... ........... .6 Interfaces ....... ........ .......... ........... ........ .......... .......... ..[...]

6 Barracuda Backup Service Administrator ’s Guide Features of the Barracuda Backup Service The Barracud a Backup Se rvice provi des a comprehe nsive way to back up your data. It includes backup soft ware, storage an d replication in one solutio n. It employs a powerful deduplication technology to reduce the backup storage footprint. It is easy to[...]

Introduction 7 Microsof t Application Support The Barracuda Backup Agent provi des the ability to back up the se Microsof t server applicatio ns: Exchange, SQL, Hyper-V, System State and Sharepoint. In ea ch case, a full restore of these environments allows an organi zatio n to recover in th e event th at their en vironmen t has been co rrupted or [...]

8 Barracuda Backup Service Administrator ’s Guide Interfaces There are three administrative interfaces to the Barra cuda Backup Service: • The hosted W eb interface of t he Barracuda Backup Servic e, • The local W eb inte rface for th e Barracuda Backup Server, and • The administrative console for the Barracuda Backup Server. The Barracuda [...]

Backup Deployment Options 9 Chapter 2 Backup Deployment Options This chapter describes the Barra cuda Backup Servi ce deployment op tions. It includes t he following topics: Deployment Options Overview ........ .......... ............ ............ .......... ..... .10 Deployment Op tions ...... ......... .......... .......... ........ .......... ..[...]

10 Barracuda Backup Service Administrator ’s Guide Deployment Options Overview The Barracuda Backup Service includes a full local data backup, which is performed by the Barracuda Backup Server, and multipl e options for offsite data storage. Th e local backup can be sent to the Barracuda Clou d Storage, which replic ates data at two offsite lo ca[...]

Backup Deployment Options 1 1 Deployment Options In all deployment sce narios, the Barracuda Backup Server is positioned betw een the firewall and the systems to be backed up, and the data from your cl ient and server systems is first backed up to the Barracuda Backup Server. As shown in Figure 2.1 , the data can then be backed up again to: • Bar[...]

12 Barracuda Backup Service Administrator ’s Guide Figure 2.2: Site-to-Site Replication Figure 2.3 shows the Barr acuda Backup Server located in a networ k and its backu ps being stored on the Barracuda Cloud Storage. Figure 2.3: Using Barrac uda Cloud Storage Figure 2.4 shows a Barracuda Backup Serve r storing its backups on a Barracuda Backup S[...]

Backup Deployment Options 13 Figure 2.4: Site-to-Site Deployment[...]

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Getting S tarted 15 Chapter 3 Getting S t arted Use this chapter as a guide to installing your Barracuda Back up Servers and link ing them to th e Barracuda Backup Service. Installation . ........ .......... ........... ........ .......... ........ .......... ........ .......... ..... 16[...]

16 Barracuda Backup Service Administrator ’s Guide Inst allation Before installing your Barracuda Backup Server, verify that you have the ne cessary equipment and information: • Barracuda Backup Server (che ck that you have received the correct model) •A C p o w e r c a b l e • Ethernet cables • VGA monitor (recommended) • PS2 keyboard [...]

Getting S tarted 17 4. Enter the IP Address, Netmask, Default Gateway , Primary DNS Server an d Secondary DNS Server (optional ) as appropriate fo r your network. 5. Click Enter on the Commit Changes box. If the Barracuda Backup Server i s no t able to connect to the Intern et using the assigned address, it will switch to Smart-mod e. When i n Smar[...]

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Configuring Backups 19 Chapter 4 Configuring Backup s This chapter describes how to configure backups o f your data. Overview of Bac kup Configuration ..... ............ .......... ............ ............ 20 S teps to Backing Up Data ................... .......... .......... ........ .......... ......... 2 3[...]

20 Barracuda Backup Service Administrator ’s Guide Overview of Backup Configuration You can configure wh ere your data is b acked up and in what manner. This document refers to data sources , which are subsets o f data on each se rver that is to be backed up. Where Dat a is Backed Up Following the st eps in this chapte r, you will configure how a[...]

Configuring Backups 21 Microsoft Exchange uses transa ction logging to commit new and changed data to the database , and to ensure that records of the transactions ex ist if a store is damaged between backups. The Exchange storage group, and its associat ed transaction logs, is the most impo rtant data to back up on your Exchange Server to ensure y[...]

22 Barracuda Backup Service Administrator ’s Guide Message-Level Backup: Microsoft Exchange a nd Novell GroupWise The Barracuda Backup Service connect s directly to Microsoft Exchange and Nov ell GroupWise servers to back up indi vidual emails stored wi thin user ma ilboxes. Other File Systems Mac OS X, Li nux/Unix, a nd Novell Ne tware systems a[...]

Configuring Backups 23 S tep s to Backing Up Dat a Perform these tasks to configure your data to be backed up. 1. Identify the systems to be back ed up. Install the Barracuda Ba ckup Agent on W indows systems and configure authenti cation for all syst ems. 2. Configure data sources. 3. Create backup schedules for all data sources. 4. Set retention [...]

24 Barracuda Backup Service Administrator ’s Guide S tep 2: Selecting T ype of Dat a to Back Up After a computer has been added, select the data source(s) to be backed up on that computer: 1. From the BACKUP > Sources page, click Add Data Sour ce next to the associated devic e from which you want to back up. 2. On the Add Data Source page, sel[...]

Configuring Backups 25 S tep 3: Create B ackup Schedules Now that you have configured y our computers and data sources, y ou can create backup sche dules, either indivi dually or for all sources. If no schedul e is created fo r a data so urce then it will no t be backed up. To create a back up schedule, go to the BACKUP > Schedules page of the B[...]

26 Barracuda Backup Service Administrator ’s Guide S tep 5: Modify Y our Back Up Rate Limit (Optional) Rate limits con trol the rate that da ta is replicated to the Barracuda Clo ud Storage or other offsite storage loca tions. You can li mit Internet bandwidth c onsumption during peak usage times and schedule backups for non-peak hours. Your init[...]

Configuring Backups 27 S tep 7: Create Rules W atch Im portant Backup Files (Optional) File watch rul es are used to monitor an d send email alerts when specified files have not been changed often enough or appear smaller th an expected. For example, an ad ministrator coul d choose to be alerted if third-pa rty backup software fai ls to process dum[...]

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Site-to-Site Replication 29 Chapter 5 Site-to-Site Replication This chapter descri bes how you can configure one or more Barracuda Backup Servers to back up another Barracuda Backup Server. Overview .............. ........ ........... ........ .......... ........ .......... ........ .......... ..... 29 Befor e S tarting Replicat ion ...............[...]

30 Barracuda Backup Service Administrator ’s Guide Once a destination has been added, it will appear in the Sending Data To table. If it shows as online , that means that the two systems are ab le to communicate with each other. S pecifying Dat a Replication Destination On the BACKUP > R eplication page, there is a global flag t o replicate al[...]

Restoring Data 31 Chapter 6 Restoring Dat a This chapter covers tools and proced ures for restoring ba cked-up data. Restoring Data Backed up b y the Barracuda Backup Age nt ... ......... 32 Restoring File Sh ar e Data ...... .......... ........ .......... .......... .......... .......... . 32 Using the Restor e Br owser in the Barra cuda Backup S [...]

32 Barracuda Backup Service Administrator ’s Guide Restoring from Local and Offsite Backup s Data can be restored from t he local Barracuda Ba ckup Server, from a re mote Barracuda Backup Server that has been used to replicate that syst em, or from the Barracuda Cloud Storag e. Restores from the local Barracuda Backup Server offer the fastest res[...]

Restoring Data 33 Restoring file shar e data from the Web interface works well wh en you only need to restore a few documents, as only one document ca n be restored at a time. In addition: • File share data cannot be restore d to its original l ocation. Use the Barracuda Restore T ool for W indows if this is required. T o restore dat a using the [...]

34 Barracuda Backup Service Administrator ’s Guide Refer to the Barraucuda Networks Knowledgebase So lution “How to use the Recovery Storag e group feature for Microsoft Exchange with the Barracuda Backup Servi ce?” at http://www .barracudanetworks. com/kb?id=50160 000000ICSf for detailed instru ctions. Restoring a Microsof t SQL Dat abase Re[...]

Restoring Data 35 For instructions for restoring Sy stem State for a Microsoft Wind ows 2003 server, refe r to the Barraucuda Networks Kn owledgebase Solutio n “How can I perform a System State Restore from my Barracuda Backup Service on a Windows 2003 server?” at http://www .barracu da.com/kb?id=5 0160000000IV6 B These instruct ions also descr[...]

36 Barracuda Backup Service Administrator ’s Guide Using FTP An FTP client can be used to restor e data securely and quickly. This is no t for data stored b y the Barracuda Back up Agent. This opt ion is used: • For local restores of file share data only . • Only if yo u are on the same network as the l ocal Barracuda Bac kup Server . Program[...]

Restoring Data 37 and directory shares tha t are de ploye d on the Barracuda Backup Server . The data files that can be restored are located within e ach server's directory share. 8. Y ou can se lect and restore files by rig ht clicking on the m or you can drag and dro p files from the Barracuda Backup Server to a director y on your network or[...]

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Securing Y our Backups 39 Chapter 7 Securing Y our Backup s This chapter provides an overvie w of the securi ty features of the Barracuda Backup Service and best practices to ensuring the security of your data. The following topics are c overed: Barracuda Backup Servic e Security ............ .......... ............ ............ ... .40 Barracuda C[...]

40 Barracuda Backup Service Administrator ’s Guide Barracuda Backup Service Security The Barracuda B ackup Server is depl oyed behind your corporate fi rewall and is protected by the sa me security as your pr imary data sources. Communication and Configuration Administrati on and backup configur ation that is set usin g the Barracuda Backup Servi[...]

Securing Y our Backups 41 As your data is tran smitted to the remote Barracuda Backup Se rver, your symmetrica lly-encrypted data parts are compressed and sent over your Intern et connection with an asymmetrically-e ncrypted key.[...]

42 Barracuda Backup Service Administrator ’s Guide Barracuda Cloud S torage St andards and Protection S torage Facility St andards Barracuda Networks leases spac e in a number of Tier 3 & 4 fa cilities across th e world. Each of these storage locatio ns is equipp ed with: • Controlled access systems requ iring key-ca rd authentication and p[...]

Securing Y our Backups 43 Backup Security and Site-to-Site Replication When using site-to-site replication, you need to ensure the physical security o f the remote Barracuda Backup Servers. Typically the Barr acuda Ba ckup Server s are kept behind co rporate f irewalls a nd they communicate with each other using a VPN tunnel.[...]

44 Barracuda Backup Service Administrator ’s Guide Policy-Based Security Data retention p olicies allow yo u to specify the retention of sele cted files or broader data based on daily, weekly, monthl y or annual time inter vals. You can create multip le retention policies for different type s of data: •F i l e s ; • Data backed up by the Barr[...]

Administering the Barracuda Backup Service 45 Chapter 8 Administering the Barracuda Backup Service This chapter describes how to administer your Barrac uda Back up Service account. Administrative S ettings ................... ........ .......... .......... ........ .......... ..... 46[...]

46 Barracuda Backup Service Administrator ’s Guide Administrative Settings Your account with Barracuda Netw orks gives you ac cess to the Barracuda Ba ckup Service and to any other Barracuda Networks se rvices to which you have a sub scription. As lo ng as you are l ogged in as an administrator, you can add users that can perform admini strative [...]

Monitoring the Barracuda Backup Service 47 Chapter 9 Monitoring the Barracuda Backup Service This chapter describes the management an d moni toring tasks you can perform for the Barracuda Backup Service a nd covers the fol lowing topics : V iewing Back Up S tatistics .................. .......... ............ .......... .......... .... 48 Monitorin[...]

48 Barracuda Backup Service Administrator ’s Guide V iewing Back Up St atistics The STATUS page provid es an overview of the performan ce and health of your Barracuda Backup. If you have more than one Barracud a Backup Server linke d to your acco unt, you can sele ct a specific server and view its individual statistics. From the STATUS page yo u [...]

Monitoring the Barracuda Backup Service 49 • Check retention policies to ensu re that too much historic data is no t being transferred. You can also check the status of the all of your Barracuda Backup Servers at once by selecting Overview and going to the STATUS page. If the status of a Barracuda Backup S erver is yellow or red then there is a p[...]

50 Barracuda Backup Service Administrator ’s Guide Shutting Down a Barr acuda Backup Server You can remo tely reboot or sh ut down a Barrac uda Backup Serve r by logging int o its local Web interface. Type the IP address of the Barracuda Back up Server in a Web brow ser and log in using yo ur Barracuda Net works account. You can also perform a sa[...]

About the Hardware 51 Appendix A About the Hardware Hardware Compliance This section contains compli ance info rmation for the Barrac uda Backup Service hardware. Notice for the USA Compliance Information Statement (Declaration of Co nformity Procedure) DoC FCC Part 15: This device comp lies with part 15 of the FCC Rules. Operatio n is subject to t[...]

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Limited Warranty and License 53 Appendix B Limited W arranty and License Barracuda Networks Limited Hardware W arranty (v 2.1) Barracuda Net works, Inc., or t he Barracuda Net wor ks, Inc. subsidiary or authoriz ed Distributor selling the Ba rracuda Networks p roduct, if sale is not directly by Barracuda Networ ks, Inc., ("Barracuda Networks&q[...]

54 Barracuda Backup Service Administrator ’s Guide EXCEPT FOR THE ABOVE WARRANTY, BARRACUDA NETWORKS MAKES NO OTHER WARRANTY, EXPRESS, IMPLIED OR STAT UTORY, WITH RESPECT TO BARRA CUDA NETWORKS PRODUCTS, INCLUDING WI THOUT LIMITATION ANY IMPLIED WARRANTY OF TITLE, AVAILABILITY , RELIABILITY, USEFULNESS, MERCHANTABILITY, FITNESS FOR A PARTICULA R [...]

Limited Warranty and License 55 the Software shall also be limite d, as applicable a nd set forth in your purch ase order or in Barracuda Networks' produc t catalog, user documentatio n, or web site, to a maximum number of (a) seats (i.e. users with access to install Software), (b) concur rent users, sessions, po rts, and/o r issued and outsta[...]

56 Barracuda Backup Service Administrator ’s Guide INTRUDING UPON AND ATTACKING N ETWORKS, BARRACUDA NETWORKS DOES NOT WARRANT THAT THE SOFTWARE OR ANY EQUIPMENT, SYST EM OR NETWORK ON WHICH THE SOFTWARE IS USED WILL BE FREE OF VULNERABILITY TO INTRUSION OR ATTACK. YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT YOU WILL PROVIDE AN UNLIMITED PERPETUAL Z[...]

Limited Warranty and License 57 11. Export Restrictions. You may not export or re-e xport the Software without: (a) the prior written consent of Ba rracuda Netw orks, (b) complyin g with applica ble export cont rol laws, inclu ding, but not limited to, restricti ons and regulat ions of the Department of Commerce or other U nited States age ncy or a[...]

58 Barracuda Backup Service Administrator ’s Guide at the time of acti vation and all renewals comme nce at the expiration of the previous val id subscription. Unl ess otherwise expressly provided in th e documentation, yo u shall use the Energize Updates Service and other subscriptions solely as embedded in, for executi on on, or (where the appl[...]

Limited Warranty and License 59 Preamble The licenses for most software are designe d to ta ke away your freedom to share and chang e it. By contrast, the GNU Genera l Public License is inten ded to guarantee your freedom to share and change free software--to make sure the software is free fo r al l its users. This G ene ral Public License ap plies[...]

60 Barracuda Backup Service Administrator ’s Guide You may charge a fee for the physical act of transferring a copy, and yo u may at your option off er warranty protect ion in exchange for a fee. 2. You may modify your cop y or copies of the Program or any po rtion of it, thus forming a work based on the Program, and co py and distribu te such mo[...]

Limited Warranty and License 61 anything that is normally distributed (i n either source or binary fo rm) with the major componen ts (compiler, kernel, and so on) of the o perating system on which the execut able runs, unless that component itself ac comp anies the executable. If distribution of ex ecutable or object co de is made by offering acces[...]

62 Barracuda Backup Service Administrator ’s Guide 9. The Free Software Foundation may pu blish revi sed and/or new versio ns of the General Public License from time to time. Such ne w versions will be similar in spirit to the present version, but may differ in detail to address new problems or concerns. Each version is given a distingu ishing ve[...]

Limited Warranty and License 63 Redistribution s in binary form must reproduce the abo ve copyright notice, th is list of conditions an d the following disc laimer in the documentat ion and/or other materi als provided with th e distribution. The names of the autho rs may not be used to end orse or promote products derive d from this software witho[...]

64 Barracuda Backup Service Administrator ’s Guide Apache License Version 2.0, January 2004 http://www.apa che.org/licenses/ TERMS AND CONDITIONS FOR USE, REP RODUCTION, AND DISTRIBUTION 1. Definitions. "License" shal l mean the terms and conditions for u se, reproduction, and distribu tion as defined by Sections 1 through 9 o f this do[...]

Limited Warranty and License 65 3. Grant of Patent License. Subject to the terms an d conditions of t his License, each Co ntributor hereby grants to You a perpetual, worl dwide, no n-exclu sive, no-c harge, royalty-free, irrevocable (except as state d in this section) p atent license to mak e, have made, u se, offer to sell, sell, import, and othe[...]

66 Barracuda Backup Service Administrator ’s Guide 8. Limitation of Liability. In n o event and u nder no legal the ory, whether in to rt (including negligence), contract, or otherwise, u nless required by applicab le law (such as deliberate and grossl y negligent ac ts) or agreed to in writing, shall any Contributor be liable to You for d amages[...]

67 A account, definition 46 Adding a computer for backup 20 Administra tor user type 46 alerts and notifications 49 alerts emails, watched files 27 Alerts, examples 49 alternate ra te limit 26 C cancel a backup in progress 49 Corporate Firewall, configuring 16 D Data Retention Policies, creating 25 deduplication 6 default rate limit 26 DHCP, using [...]