BIXOLON SRP-F310/312 инструкция обслуживания

Service Manual SRP-F310/312 Front Exit Thermal Printer Rev . 1.00 http://www .bixolon.com[...]

Rev. 1.00 - 2 - SRP-F310/312 ■ Table of Contents 1. Precaution Segment .......................................................................................................... ......................... 4 1-1 Safety Pr ecautions ......................................................................................................... ............[...]

Rev. 1.00 - 3 - SRP-F310/312 4. Hard ware ................................................................................................................................................... 33 4-1 Wiring Diagram ..................................................................................................................................... 33 4[...]

Rev. 1.00 - 4 - SRP-F310/312 1. Precaution Segment 1-1 Safety Precautions 1. Be sure that all of the built-in protective devices are replaced. Restore an y missing protective shields. 2. When reinstalling the chassis and its assemblies, be sure to restore all p rotective devices includi ng: nonmetallic control knobs and compartment covers. 3. Make [...]

Rev. 1.00 - 5 - SRP-F310/312 1-2 Servicing Precaution WARNING 1: First read the Safety Precaution section of this manual. If some unforesee n circumstance creates a conflict between the servicing and safety precautions, always follow the safety precaution. WARNING 2: An electrolytic capacitor installed with the wrong pol arity might explode. 1. Alw[...]

Rev. 1.00 - 6 - SRP-F310/312 1-3 Precaution for Electrost atically Sensitive Devices (ESDs) 1. Some semiconductor (solid state) devices are easil y damaged by static electricit y. Such components are called Electrostatically Sensitive Devic es (ESDs); exampl e s include integrated circu its and some field-effect transistors. The following technique[...]

Rev. 1.00 - 7 - SRP-F310/312 2. Inst allation and Operation 2-1 Inst allation 2-1-1 AC Adapter Installation 2-1-2 Interface Cable Installation Figure 2-1 A C Adapter Installation 1. Make sure the printer is turned off with the side of the switch. 2. Plug the power cord into the SMPS on the printer . 3. Plug the AC Adapter po wer cord into the wall [...]

Rev. 1.00 - 8 - SRP-F310/312 2-1-5 ETHERNET Cable Installation 2-1-6 Dongle(Usb A-Ty pe) Cable Installation Figure 2-5 ETHERNET Ca ble Installation 1. T urn the printer off.. 2. Plug the ETHERNET Cable into the connector on the printer . 2-1-7 Cover Open Installation Figure 2-6 Dongle Cable Inst allation 1. T urn the printer off.. 2. Plug the Dongl[...]

Rev. 1.00 - 9 - SRP-F310/312 2-2 Operation 2-2-1 Setting the DIP s w itches The DIP switches are located on the bottom of the printer . The DIP switches are us ed to set the printer to perform various functions. Follow these when changin g DIP switches setting: 1. T urn the printer power switch off. Open the Cover . 2. Flip the DIP switches usi ng [...]

Rev. 1.00 - 10 - SRP-F310/312 2-2-4 Hexadecimal Dumping This feature allows experience d users to see exactly what data is coming to the printer . This can be useful in finding software problem s. when you turn on the hexadec imal dump function, the printer print s all commands and data in h exadecimal format along with a guide section to help you [...]

Rev. 1.00 - 11 - SRP-F310/312 SRP-F310 V 01.00 ST D 0101 10 ================================ FPGA INFORMA TION BOARD VER.: 0x3 PROGRAM VER. : 0 x1 1 DIP SWITCH ST A TUS 12345678 O N : * OFF: ****** * MEMORY SWITCH ST A TUS MSW1 123 45678 MSW2 123 45678 MSW3 123 45678 MSW4 123 45678 MSW5 123 45678 MSW6 123 45678 MSW1 1 12345678 MSW12 12345678 SERIAL[...]

Rev. 1.00 - 12 - SRP-F310/312 2-2-6 Setting the Memory S w itches This printer has Memory Switch set which is so ftwa re switches. Memory Switch set has MS W1, MSW2,MSW3, MSW4, MSW5, MSW6, MSW1 1, MSW12, Customize value. Memory Switch setting utility can change the Memory Swit ch set to ON or OFF as shown in the table belo w (default: all OFF): Set[...]

Rev. 1.00 - 13 - SRP-F310/312 MSW2-3~MSW2 -8 MSW2-8 MSW2-7 MSW2-6 MSW2-5 MSW2-4 MSW2 -3 Charac ter T able OFF OFF OFF OFF OFF OFF Page 0 437 (USA, S tandard Europe) OFF OFF OFF OFF ON OFF Page 1 Kataka na OFF OFF OFF ON OFF OFF Page 2 850 (Multilingual) OFF OFF OFF ON ON OFF Page 3 860 (Portuguese) OFF OFF ON OFF OFF OFF Page 4 863 (Canadian-French[...]

Rev. 1.00 - 14 - SRP-F310/312 MSW4-3~MSW4-4 MSW 3-4 MSW 3-3 Single byte Font Selection Remark OFF OFF Font A 12x24 OFF ON Font B 9x17 ON OFF Font C 9x24 MSW4-5~MSW4-7 MSW 4-7 MSW 4-6 MSW 4-5 Double byte font type Remark OFF OFF OFF KS5601 OFF OFF ON SHIFT -JIS OFF ON OFF BIG5 OFF ON ON GB2312 ON OFF OFF GB18030 MSW5 Switch Function ON OFF MSW 5-1[...]

Rev. 1.00 - 15 - SRP-F310/312 3. Product S pecifi cations 3-1 Appearance 3-1-1 Printer Dimensions (mm) Figure 3-1 Printer Dimension 3-1-2 AC Adapter Dimensions (mm) Figure 3-2 Adapter Dimension 150mm 120mm SRP-F310/312 56mm 31mm[...]

Rev. 1.00 - 16 - SRP-F310/312 3-1-3 Feature Locations-SRP-F310/31 2 1. cover-open 2. case-lower 3. function-led 4. feed-button 5. Push Button 6. Power Button 7. cover Dip Swi tch 8. SMPS 9. TPH 10. Paper Sensor Control 11. Auto-Cutter 12A. Parallel interface(IEEE-1284) 12B. Serial interface(RS-232C) 12C. Default interface 13. USB B-TYPE 2.0 14. ETH[...]

Rev. 1.00 - 17 - SRP-F310/312 3-2 General S pecifications Item Description Remark Product • SRP-F310/312: Default Communic ation • SRP-F310/312P: IEEE1284 Parallel Comm unication • SRP-F310/312S: RS-232C Serial Communicati on Processor • ST SPEAR-09-B042(ARM926E J-S core @ 333MHz) Internal boot ROM Size: 32KBytes Internal static RAM Size: 8[...]

Rev. 1.00 - 18 - SRP-F310/312 3-3 Thermal Printer S pecifications 3-3-1 Printer Specification 1) 180dpi Item Description Remark Model • SRP-F310 (TPH: KRB-72-7TA0 2-BIX2,KYOCERA CORPORATION) Print Method • Thermal Line Printing Dot Density • 0.141 mm(7 Dots/mm) Printing Direction • Unidirection with friction feed Printing Width • 72.2mm, [...]

Rev. 1.00 - 19 - SRP-F310/312 3-3-3 Paper Specification Item Description Remark Paper Type • Mono:TF50 KS-E(Nippon paper) • 2Color: PB-70(Mitsubishi) Paper Form • Paper Roll Paper Width • 80mm / 83mm Paper Roll Size • Max 105mm(3.26”) Spool Inside Dia. • 12mm (0.47) Spool Outside Dia. • 18mm (0.71) T able 3-5 Thermal Printer Paper S[...]

Rev. 1.00 - 20 - SRP-F310/312 3-3-5 Printable Area a d c e Figure 3-4 Printable Area 1) 180dpi Item Description Remark a 80±0.5mm(3.15 ±0.0197) b 0.141 (0.0056 ) c 72.2±0.2mm(2.83 ±0.0079) d 2.75mm~4.25mm e 2.75mm~4.25mm Dots 512 Font 9X17 56 Character Font 12X24 42 Character * ‘d’ & ‘e’ position can be shifted while printing accord[...]

Rev. 1.00 - 21 - SRP-F310/312 Item Maximum Unit Conditions Print Cycle (S.L.T .) 0.46 ms/Line Supply Energy 0.20 mJ/Dot T=25 ℃ Supply V oltage 24 V V oltage among the connector terminals Substrate T emperature 70 ℃ T emperature detected by Thermistor Number of heating dot s at same time 256 Dots Logic Supply V oltage (V DD ) 3.3 V Logic Supply [...]

Rev. 1.00 - 22 - SRP-F310/312 3-4 SMPS Specifications 3-4-1 SMPS (Switching Mode Power Supply ) Specification Item Description Remark Input V oltage • Typical: 100V ~ 240V AC • Min: 90V AC • Max: 264V ac Input Current • Max: 1.5A (When 120V) Inrush Current Limiting • Max: 30A at 115Vac input Voltage for a cold start at 25 ℃ ambient cond[...]

Rev. 1.00 - 23 - SRP-F310/312 3-5 Interface S pecifications 3-5-1 RS-232 C Serial Interface 3-5-1(a) Spe cification Item Description Remark Data T ransmission • Serial Synchronization • Asynchronous HandShak ing (Flow Control) • H/W: DTR/DSR • S/W: XON/XOFF XON: ASC Code 1 1h XOFF:ASC Code 13h Signal Level • Logic1 (MARK): -3V ~ -15V • [...]

Rev. 1.00 - 24 - SRP-F310/312 3-5-1(c) Cable Connection Figure 3-7 RS-232C Cable Con nection 3-5-1(d) Signal Description Pin No. Signal name Direction Function 1 FG - Frame Ground 2 TxD Output T ransmit Data 3 RxD Input Receive Data 4 RTS Output Ready T o Send 5 CTS Input Clear T o Send 6 DSR Input This signal indicates whether the ho st computer c[...]

Rev. 1.00 - 25 - SRP-F310/312 3-5-1(e) H/W Flow Control When DTR/DSR flow co ntrol is selec t, before transmitting a dat a, the Printer checks whether the host is BUSY or not. If the host is BUSY , t he Printer does not transmit a dat a to the host. If the host is not BUSY , the Printer transmits a dat a to the Host. The host is the same. Refer to [...]

Rev. 1.00 - 26 - SRP-F310/312 3-5-2(c) Signal Specificati on (Compa tibility/Nibble/Byte mode) Pin No. Source Compatibility Mode Nibble Mode Byte Mode 1 Host nS trobe Ho stClk HostClk 2 Hos t / Printer Data 0 (LSB) - Data 0 (LSB) 3 Hos t / Printer Data 1 - Data 1 4 Hos t / Printer Data 2 - Data 2 5 Hos t / Printer Data 3 - Data 3 6 Hos t / Printer [...]

Rev. 1.00 - 27 - SRP-F310/312 3-5-3 USB2.0 Interfa ce SRP-F310/312 support the USB (Unive rsal Serial Bus) Serial Communication. 3-5-3(a) Spe cification Item Description Remark T r ansfer T yp e • BUL K Data Signal • Bi-direction, Half-Duplex • Differential Signal Pair (D+ / D-) Data Form at • NRZI Format • Zero Bit Stuffing after 6 ones [...]

Rev. 1.00 - 28 - SRP-F310/312 Figure 3-9 USB Cable 3-5-4(d) Construction Raw materials used in the fabrication of this cable must be of such quality that the fabricated cable is capable of meeting or exceedin g the mechanical and elec trical performance criteria of the most current USB Specification revision and all applicable domestic and in terna[...]

Rev. 1.00 - 29 - SRP-F310/312 ※ Note: Mi nimum conductor co nstruction must be strande d tinned copper . T o minimize end user termination problems, USB uses a keyed connector protocol. The physical dif ference in the Series A and B connectors insures proper end us er connectivity . The A connector is the principle means of connecting USB devices[...]

Rev. 1.00 - 30 - SRP-F310/312 3-6 Cash Drawer S pecifications 3-6-1 Dra w er Cable Ferrite Core: 1 turn (OP-18E: 18.2 x 12.5 x 25.5) Figure 3-1 1 Drawer Cable 3-6-2 Cable Connection Pin No. Description Direction 1 Frame GND - 2 Drawer Kick-Out Driver Signal #1 Output 3 Drawer Open / Close Sign al Input 4 +24V - 5 Drawer Kick-Out Driver Signal #2 Ou[...]

Rev. 1.00 - 31 - SRP-F310/312 3-7 ETHERNET Specifications 3-7-1 Ethernet 1) Ethernet specifications Network Interface: 10/100 Base-T All in one type (Auto detection) [Protocol] Layer Protocol Network Layers ARP , IP , ICMP T ransport Layers TCP , UDP Application Layers DHCP , DNS, Raw Print, SMTP(notify Printer st atus) HTTP , HTTPS(setting), FTP ([...]

Rev. 1.00 - 32 - SRP-F310/312 3-7-2 WLAN 1) WLAN specifications Support IEEE 802.1 1b/g Infrastructure, Ad-hoc mode. Frequency Band and Oper ating Channels] Item Description Frequency band 2.4000 – 2.497 GHz Modulation OFDM with BPSK, QPSK, 16QAM, 64QAM (1 1g) BPSK, QPSK, CCK (1 1b) Data rate : 54/48/36/24/18/12/1 1/9/6/5.5/2/1 Mbps auto fallback[...]

Rev. 1.00 - 33 - SRP-F310/312 4. Hardware 4-1 Wiring Diagram [Figure 4-1 Board Wiri ng Diagram][...]

Rev. 1.00 - 34 - SRP-F310/312 4-2 Block Diagram[...]

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Rev. 1.00 - 38 - SRP-F310/312 [Figure 4-2 Block Diagram][...]

Rev. 1.00 - 39 - SRP-F310/312 4-3 S pecial Circuit Descriptions 4-3-1 Power Circuit This system is operated un der 100V ac or 240V ac. The pow er circuit supplies the three dif ferential DC voltage sources. [Figure 4-3 Power Block Di agram] 1) Drawer Driv ing and Feed, Auto Cutter Motor V oltage and TP H Driving V oltage: +24VDC +24VDC is supplied [...]

Rev. 1.00 - 40 - SRP-F310/312 6) FPGA core V oltage: +1.5VDC S tep down voltage the inpu t +2.5VDC to +1.5 VDC by a regulation.U16(BH15PB1WHFV -TR) 7) CPU core V oltage: +1.2VDC S tep down voltage the input +24VDC to +1.2VD C by a switching regul ation.U13(A4490SES-T ) 4-3-2 RESET Circuit Reset signal is signal in order to st art-up CPU under Power[...]

Rev. 1.00 - 41 - SRP-F310/312 4-3-3 Buzzer and Cash Dra w er Circuits 1) Buzzer Driving Circuit The Buzzer is used to inform several kinds of stat e s which occur under system o perating and gives some information to users by co ntrolling the CPU (SPEAr300) [Figure 4-6 Buzzer Block Diag ram] 2) Cash Drawer Driv ing Circuit The circuit is used for o[...]

Rev. 1.00 - 42 - SRP-F310/312 4-3-4 I/F PBA Detect Block Diagr am When the printer is ON, the printer ch ecks what kind of the I/F PBA is installed. After detection, the CPU specify the I/O port properly . The followi ng is the method of I/F PBA detection. The I/F PBA has the three return Signal (MD0~2). The CPU recognize the I/F PBA by the value o[...]

Rev. 1.00 - 43 - SRP-F310/312 4-3-6 Parallel Communication Block Diagram The printer support the bidirectional Parallel In terface with Centroni cs, Nibble, Byte Mode. The Centronics i s Forward and the Nibble, Byte are reverse Mode. [Figure 4-10 IEEE1284 Communi cation Block Diagram] 4-3-7 USB Communication Block Diagram The printer support the US[...]

Rev. 1.00 - 44 - SRP-F310/312 4-3-9 Thermal Printer Head Circuit First, the CPU sends a Serial Clo ck and Serial Dat a 2 56bits(32Bytes) to the Shif t Register of the Thermal Printer . The Serial Dat a are stored to each Shift Regi ster in the Thermal Printer . Because the Data#1 Pin and the Data#2 pi n are shorted on Main PCB, the Data(2 56bits) a[...]

Rev. 1.00 - 45 - SRP-F310/312 5. Disassembly and Assembly 5-1 Case lower block 1. Remove the ① two screws. 2. Separate the ② COVER DOWN-FRONT 1. Remove the ① two screws. 2. Separate the ② INTERF ACE DEF AUL T[...]

Rev. 1.00 - 46 - SRP-F310/312 1. Separate the ① COV ER DIP-SWITCH form the SRP-F310/312 2. Remove the ② SMPS 1. Remove the ① two scr ews. 2. Separate the ② ASE LOWER[...]

Rev. 1.00 - 47 - SRP-F310/312 1. Separate the ① FPC from MAIN PCB 2. Separate the ② FIVE CONNECTOR from MAIN PCB 1. Remove the ① four s crews. 2. Separate the ② MAIN PCB from ④ BRACKET PCB. 3. Remove the ③ two scr ew . 4. Separate the ④ BRACKET PCB from SRP-F310/312.[...]

Rev. 1.00 - 48 - SRP-F310/312 5-2 Case Upper block 1. Remove the ① sc rew 2. Separate the ② LOCK SPRING , ③ SPRING HINGE 3. Remove the ⑥ E-Ring. 4. Separate the ⑤ SHAFT HINGE From ④ ASS`Y CASE-UP PER 1. Remove ① two screws. 2. Separate the ② ASS`Y TPH From ASS`Y CASE-UPPER[...]

Rev. 1.00 - 49 - SRP-F310/312 1. Remove the ① two scr ews. 2. Separate the ② CASE UPPER from the ASSY HOUSING . 3. Separate the ③ COVER UP-FRONT f r o m ② CASE UPPER 4. Remove the ④ sc rew . 5. Separate the ⑤ COVER HINGE from the ASSY HOUSING . 1. Remove the ① four s crews. 2. Separate the ② BRACKET HOUSI NG from the ASSY HOUSING 3.[...]

Rev. 1.00 - 50 - SRP-F310/312 1. Remove the ① two scr ews. 2. Separate the ② GUIDE TPH from the ASSY TPH 3. Remove the ⑥ sc rew . 4. Separate the ASSY FIXED CUTTER from the ASSY TPH 5. Remove the ③ two scr ews. 6. Separate the ④ CUTTER from the ⑤ GUIDE CUTTER 7. Remove the ⑫ SPECIAL SCRE W . 8. Separate the ⑪ E-RING , ⑩ SHAFT TPH [...]

Rev. 1.00 - 51 - SRP-F310/312 5-3 Frame block 1. Remove the ① two scr ews. 2. Separate the ASSY CUTTER from the FRAME MAIN 3. Remove the ③ four s crews. 4. Separate the ④ AUTO CUTTER from the ② BRACKET CUTTER 1. Separate the ① P ARTITION from the FRAME MAIN 2. Remover the ③ WASHER. 3. Separate the ② SHAFT FEED from the FRAME MAIN 4. R[...]

Rev. 1.00 - 52 - SRP-F310/312 1. Remove the ① four s crews. 2. Separate the ② BRACKET MAIN From the FRAME MAIN 3. Remove the ③ sc rew . 4. Separate the ④ COVER OPEN S/W From the FRAME MAIN 5. Remove the ⑤ sc rew . 6. Separate the ⑥ PCB FEED From the FRAME MAIN 7. Remove the ⑦ sc rew . 8. Separate the ⑧ PCB P APER-END From the FRAME [...]

Rev. 1.00 - 53 - SRP-F310/312 6. Adjustment s and Maintenance 6-1 Adjustment 6-1-1 Remaining Roll Paper Adjustment This sensor is set to the step4 po sition at the fact ory. If you find that there is not or too enough paper remaining on the roll when the near-end sensor is triggered, you can cha nge the setting to the upper or Lower position as des[...]

Rev. 1.00 - 54 - SRP-F310/312 6-2 Maintenance Paper dust in the heating element s may lower the print quality . In this case, clean the print head as follow; Caution: ※ T urn off the printer power before cleani ng. Caution: ※ Note that the thermal head (Thermal el ement and Radiation plate) becomes very hot during normal operation, creating the[...]

Rev. 1.00 - 55 - SRP-F310/312 7. T roubleshooting This chapter describe s the methods for troubleshooting in this Receipt Printer . 7-1 T roubleshooting flow chart If the source of a problem is not clea r , use the fl owchart below to find and repl ace a defective component. Normally , servicing should be performed by component repl acement. Repair[...]

Rev. 1.00 - 56 - SRP-F310/312 7-1-1 POWER LED does not light A Is AC adaptor & power cord connected properly? Connect AC adaptor & power cord properly. OK? END YES Does AC adaptor have proper output voltage rating? (approx. +24V) YES NO Replace AC adaptor. NO Has fuse F1 on main PCB blown? YES NO OK? END YES Is POWER LED continuity normal? [...]

Rev. 1.00 - 57 - SRP-F310/312 7-1-2 Paper and Error led blink[...]

Rev. 1.00 - 58 - SRP-F310/312 7-1-3 Paper and Error led lit C Turn power off, then on ce again OK? END Is paper roll not inserted? Replace or inse rt paper roll Is paper-end sensor, conti nuity norma l? YES NO YES NO OK? NO END YES Replace Sensor-p aper-end ass ’ y NO OK? END YES YES NO Replace PCB-main ass ’ y END[...]

Rev. 1.00 - 59 - SRP-F310/312 7-1-4 Paper led lit D Turn power off, then once again OK? END Is paper roll in paper near-end co ndition? Replace or insert paper roll Is paper near-end sensor continuity normal? YES NO YES NO OK? NO END YES Replace Sensor-paper-near en d ass ’ y NO OK? END YES YES NO Replace PCB-main ass ’ y END[...]

Rev. 1.00 - 60 - SRP-F310/312 7-1-5 Error led blink E Turn power off, then on ce again OK? END Is correct I/F PBA inserted? Replace I/F PBA YES NO YES NO OK? NO END YES Replace PCB-main ass ’ y END[...]

Rev. 1.00 - 61 - SRP-F310/312 7-1-6 Error led lit[...]

Rev. 1.00 - 62 - SRP-F310/312 7-1-7 Self test is not normal G Does not printer operate at all? Is output voltage of regulator on PCB-main within SPEC?(*1) Replace PCB-main ass ’ y Replace printer mechanism ass ’ y END END YES NO YES OK? NO YES Printing is carried out, but print quality is deficient or paper feeding is not normal Replace printer[...]

Rev. 1.00 - 63 - SRP-F310/312 7-1-8 Data from host is not printe d normally H Send data from host to printer OK? END Are interface parameters set to identical values at host and printer? YES NO Does interface cable match specifications? Make settings identical OK? END NO YES YES Replace with a proper cable OK? END OK? YES NO NO END Is the interface[...]

Rev. 1.00 - 64 - SRP-F310/312 7-2 Power Problem If a problem that can be verified by visual examination has occurred, use the tables below to determine the cause and perform repairs. There are four tables, divided by symptom category: • Printing Quality Problems • Printer Mechanism Problems • Auto cutter Mech anism Problems The tables contain[...]

Rev. 1.00 - 65 - SRP-F310/312 7-2-1 Printing Quality Problems Problem Probable Cause Level Checkpoint Action Foreign substance on the head surface A Check the foreign substance on the head surface Remove the foreign substance with a cleaning pen Head surface is damaged B Check the da mage of the head surface such as dents Replace the head Internal [...]

Rev. 1.00 - 66 - SRP-F310/312 7-2-2 Printer Mechanism Problems Problem Probable Cause Level Checkpoint Action Feeding motor failure B Check for s hort failure inside the motor Replace the motor Gear is dislocated from the rotating axis B Check the assembly status of the washers holding the gears Reassemble the gears and washers Paper jam o B Check [...]