Compaq 281862-002 инструкция обслуживания
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Хорошее руководство по эксплуатации
Законодательство обязывает продавца передать покупателю, вместе с товаром, руководство по эксплуатации Compaq 281862-002. Отсутствие инструкции либо неправильная информация, переданная потребителю, составляют основание для рекламации в связи с несоответствием устройства с договором. В законодательстве допускается предоставлении руководства в другой, чем бумажная форме, что, в последнее время, часто используется, предоставляя графическую или электронную форму инструкции Compaq 281862-002 или обучающее видео для пользователей. Условием остается четкая и понятная форма.
Что такое руководство?
Слово происходит от латинского "instructio", тоесть привести в порядок. Следовательно в инструкции Compaq 281862-002 можно найти описание этапов поведения. Цель инструкции заключается в облегчении запуска, использования оборудования либо выполнения определенной деятельности. Инструкция является набором информации о предмете/услуге, подсказкой.
К сожалению немного пользователей находит время для чтения инструкций Compaq 281862-002, и хорошая инструкция позволяет не только узнать ряд дополнительных функций приобретенного устройства, но и позволяет избежать возникновения большинства поломок.
Из чего должно состоять идеальное руководство по эксплуатации?
Прежде всего в инструкции Compaq 281862-002 должна находится:
- информация относительно технических данных устройства Compaq 281862-002
- название производителя и год производства оборудования Compaq 281862-002
- правила обслуживания, настройки и ухода за оборудованием Compaq 281862-002
- знаки безопасности и сертификаты, подтверждающие соответствие стандартам
Почему мы не читаем инструкций?
Как правило из-за нехватки времени и уверенности в отдельных функциональностях приобретенных устройств. К сожалению само подсоединение и запуск Compaq 281862-002 это слишком мало. Инструкция заключает ряд отдельных указаний, касающихся функциональности, принципов безопасности, способов ухода (даже то, какие средства стоит использовать), возможных поломок Compaq 281862-002 и способов решения проблем, возникающих во время использования. И наконец то, в инструкции можно найти адресные данные сайта Compaq, в случае отсутствия эффективности предлагаемых решений. Сейчас очень большой популярностью пользуются инструкции в форме интересных анимаций или видео материалов, которое лучше, чем брошюра воспринимаются пользователем. Такой вид инструкции позволяет пользователю просмотреть весь фильм, не пропуская спецификацию и сложные технические описания Compaq 281862-002, как это часто бывает в случае бумажной версии.
Почему стоит читать инструкции?
Прежде всего здесь мы найдем ответы касательно конструкции, возможностей устройства Compaq 281862-002, использования отдельных аксессуаров и ряд информации, позволяющей вполне использовать все функции и упрощения.
После удачной покупки оборудования/устройства стоит посвятить несколько минут для ознакомления с каждой частью инструкции Compaq 281862-002. Сейчас их старательно готовят или переводят, чтобы они были не только понятными для пользователя, но и чтобы выполняли свою основную информационно-поддерживающую функцию.
Содержание руководства
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Integrated Remote Console User Guide Second Edition (December 1998) Part Number 281862-002 Compaq Computer Corporation[...]
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Notice The information in this publication is subject to change without notice. COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN, NOR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL. THIS INFORMATION IS PROVIDED “AS IS” AND[...]
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iii Compaq Integrated Remote Console User Guide Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-002 File Name: A-FRNT.DOC Last Saved On: 12/21/98 10:28 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Contents About This Guide Text Conventions.............................................................[...]
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iv Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-002 File Name: A-FRNT.DOC Last Saved On: 12/21/98 10:28 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Chapter 3 Establishing a Connection Establishing a Connection Using Compaq Insight Manager ................................................... 3-1 C[...]
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v Compaq Integrated Remote Console User Guide Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-002 File Name: A-FRNT.DOC Last Saved On: 12/21/98 10:28 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Chapter 5 Using Attention Key Sequences Attention Key Command Sequences .................................[...]
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vi Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-002 File Name: A-FRNT.DOC Last Saved On: 12/21/98 10:28 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Chapter 8 Modem Sharing Asynchronous Management ....................................................................................................[...]
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vii Compaq Integrated Remote Console User Guide Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-002 File Name: A-FRNT.DOC Last Saved On: 12/21/98 10:28 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED About This Guide This guide is designed to be used as step-by-step instructions for installation, and a[...]
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viii About This Guide Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-002 File Name: A-FRNT.DOC Last Saved On: 12/21/98 10:28 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Symbols in Text These symbols may be found in the text of this guide. They have the following meanings. WARNING: Indicates that f[...]
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ix Compaq Integrated Remote Console User Guide Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-002 File Name: A-FRNT.DOC Last Saved On: 12/21/98 10:28 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Telephone Numbers For the name of your nearest Compaq Authorized Reseller: In the United States, call 1-[...]
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1-1 Compaq Integrated Remote Console User Guide Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-002 File Name: B-CH01.DOC Last Saved On: 11/20/98 2:49 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Chapter 1 Introduction Compaq Integrated Remote Console (IRC) is an integrated hardware function that pr[...]
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1-2 Introduction Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-002 File Name: B-CH01.DOC Last Saved On: 11/20/98 2:49 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED ■ View a log of Integrated Remote Console events ■ Allow users without supervisory access to modify their login passwords Allow sup[...]
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1-3 Compaq Integrated Remote Console User Guide Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-002 File Name: B-CH01.DOC Last Saved On: 11/20/98 2:49 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Installation Sequence Outline In preparation for using IRC, the following tasks must be performed: ■ P[...]
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1-4 Introduction Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-002 File Name: B-CH01.DOC Last Saved On: 11/20/98 2:49 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Terminology Table 1-1 lists the standard terms used throughout this guide. Table 1-1 IRC Terminology Term Definition Managed Server Ser[...]
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1-5 Compaq Integrated Remote Console User Guide Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-002 File Name: B-CH01.DOC Last Saved On: 11/20/98 2:49 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Accessing Integrated Remote Console Integrated Remote Console can be accessed through either Compaq Insi[...]
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2-1 Compaq Integrated Remote Console User Guide Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-00x File Name: C-CH02.DOC Last Saved On: 11/20/98 12:54 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Chapter 2 Setup and Configuration This chapter describes the steps required to implement Integrated Rem[...]
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2-2 Setup and Configuration Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-00x File Name: C-CH02.DOC Last Saved On: 11/20/98 12:54 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Configuring the Modem Configuring a non “plug-n-play” ISA Modem The Compaq System Configuration Utility does not automa[...]
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2-3 Compaq Integrated Remote Console User Guide Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-00x File Name: C-CH02.DOC Last Saved On: 11/20/98 12:54 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED 6. Select !ISA0010.CFG Generic Modem (for use with IRC) from the list of boards that appears. Figure 2-[...]
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2-4 Setup and Configuration Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-00x File Name: C-CH02.DOC Last Saved On: 11/20/98 12:54 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED 10. Set the COM and IRQ IRQ resources to match the jumper settings on the modem. Note these settings as they are needed whe[...]
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2-5 Compaq Integrated Remote Console User Guide Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-00x File Name: C-CH02.DOC Last Saved On: 11/20/98 12:54 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED 4. Note the COM and interrupt settings for the desired integrated serial port; these are needed when co[...]
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2-6 Setup and Configuration Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-00x File Name: C-CH02.DOC Last Saved On: 11/20/98 12:54 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Configuring Integrated Remote Console Use the System Configuration Utility to configure IRC. Table 2-1 summarizes the Syste[...]
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2-7 Compaq Integrated Remote Console User Guide Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-00x File Name: C-CH02.DOC Last Saved On: 11/20/98 12:54 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Integrated Remote Console Configuration Summary Continued Parameter Configuration Value (default settin[...]
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2-8 Setup and Configuration Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-00x File Name: C-CH02.DOC Last Saved On: 11/20/98 12:54 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED 2. Set the Keyboard type to match the layout of the keyboard on the managed server. For proper remote keyboard operation, t[...]
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2-9 Compaq Integrated Remote Console User Guide Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-00x File Name: C-CH02.DOC Last Saved On: 11/20/98 12:54 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Modem Strings Configure the Modem Command Strings (not required for direct connect): 1. Set the Primary[...]
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2-10 Setup and Configuration Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-00x File Name: C-CH02.DOC Last Saved On: 11/20/98 12:54 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED ■ Modem result code options Chapter 6 explains modem command strings in more detail. Chapter 8 provides additional infor[...]
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2-11 Compaq Integrated Remote Console User Guide Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-00x File Name: C-CH02.DOC Last Saved On: 11/20/98 12:54 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED User Configuration You must have at least one user configured in the database to access IRC. The maxim[...]
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2-12 Setup and Configuration Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-00x File Name: C-CH02.DOC Last Saved On: 11/20/98 12:54 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED 4. Edit the following user information: a. User Name — Case-sensitive name that must be used when logging into the Integ[...]
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2-13 Compaq Integrated Remote Console User Guide Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-00x File Name: C-CH02.DOC Last Saved On: 11/20/98 12:54 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED 5. Verify/Change the user’s security settings. Position the highlight to Security Access and press E[...]
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2-14 Setup and Configuration Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-00x File Name: C-CH02.DOC Last Saved On: 11/20/98 12:54 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED e. Force Dial-back — Integrated Remote Console logs out the user after successful authentication and calls the user back[...]
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3-1 Compaq Integrated Remote Console User Guide Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-00x File Name: D-CH03.DOC Last Saved On: 11/20/98 12:55 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Chapter 3 Establishing a Connection You can establish a connection to Integrated Remote Console (IRC) f[...]
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3-2 Establishing a Connection Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-00x File Name: D-CH03.DOC Last Saved On: 11/20/98 12:55 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Configuring Insight Manager for Out-of-Band Remote Console Access To contact the IRC function of a server, there must be [...]
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3-3 Compaq Integrated Remote Console User Guide Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-00x File Name: D-CH03.DOC Last Saved On: 11/20/98 12:55 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Figure 3-1. Device Setup window 4. Enter the phone number of the managed server in the Modem Remote Con[...]
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3-4 Establishing a Connection Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-00x File Name: D-CH03.DOC Last Saved On: 11/20/98 12:55 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Establishing an Out-of-Band Remote Console Connection Right-click the managed server in the device list to display a list[...]
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3-5 Compaq Integrated Remote Console User Guide Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-00x File Name: D-CH03.DOC Last Saved On: 11/20/98 12:55 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Insight Manager launches a terminal window and dials the number configured above. The call progress is [...]
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3-6 Establishing a Connection Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-00x File Name: D-CH03.DOC Last Saved On: 11/20/98 12:55 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED In addition to enhanced keyboard support, Insight Manager also offers enhanced display support. If the server console cha[...]
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3-7 Compaq Integrated Remote Console User Guide Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-00x File Name: D-CH03.DOC Last Saved On: 11/20/98 12:55 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Figure 3-3. COM port settings 3. The COM port settings dialog box is displayed. The modem initializatio[...]
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3-8 Establishing a Connection Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-00x File Name: D-CH03.DOC Last Saved On: 11/20/98 12:55 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Establishing a Connection Using Windows HyperTerminal HyperTerminal is a terminal emulation application generally availab[...]
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3-9 Compaq Integrated Remote Console User Guide Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-00x File Name: D-CH03.DOC Last Saved On: 11/20/98 12:55 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED ■ No auto-answer support — Must manually enter modem commands in the terminal window to take advant[...]
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3-10 Establishing a Connection Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-00x File Name: D-CH03.DOC Last Saved On: 11/20/98 12:55 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Setting up a Connection To access IRC from within HyperTerminal, you must first create a “connection file.” This fil[...]
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3-11 Compaq Integrated Remote Console User Guide Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-00x File Name: D-CH03.DOC Last Saved On: 11/20/98 12:55 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED 2. Enter a name that describes the managed server, then click OK . 3. Enter the server phone number. A[...]
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3-12 Establishing a Connection Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-00x File Name: D-CH03.DOC Last Saved On: 11/20/98 12:55 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED 4. Verify that HyperTerminal has the correct phone number, complete with any prefix codes that may be required to access[...]
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3-13 Compaq Integrated Remote Console User Guide Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-00x File Name: D-CH03.DOC Last Saved On: 11/20/98 12:55 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED 5. After verifying the phone number, click Dial . You should be prompted with a status dialog box and [...]
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3-14 Establishing a Connection Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-00x File Name: D-CH03.DOC Last Saved On: 11/20/98 12:55 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Invoke Integrated Remote Console Login After HyperTerminal establishes a connection, press Enter three times. This indic[...]
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3-15 Compaq Integrated Remote Console User Guide Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-00x File Name: D-CH03.DOC Last Saved On: 11/20/98 12:55 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Establishing a Connection Using an ANSI Compatible Terminal Emulator The ANSI terminal standard allows[...]
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3-16 Establishing a Connection Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-00x File Name: D-CH03.DOC Last Saved On: 11/20/98 12:55 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED ■ Screen Scroll — Make sure that screen scroll is enabled. Again, this is the default in most terminal applications.[...]
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3-17 Compaq Integrated Remote Console User Guide Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-00x File Name: D-CH03.DOC Last Saved On: 11/20/98 12:55 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED ■ Callback Support — You need to manually place the modem in auto- answer mode if either of the fo[...]
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3-18 Establishing a Connection Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-00x File Name: D-CH03.DOC Last Saved On: 11/20/98 12:55 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Login After a connection has been established using one of the management applications described above, and the call has[...]
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3-19 Compaq Integrated Remote Console User Guide Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-00x File Name: D-CH03.DOC Last Saved On: 11/20/98 12:55 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED If you established your connection using any standard terminal emulation program that supports ANSI, t[...]
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3-20 Establishing a Connection Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-00x File Name: D-CH03.DOC Last Saved On: 11/20/98 12:55 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED If you established your connection with Insight Manager through the Remote Console menu option, Insight Manager automati[...]
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4-1 Compaq Integrated Remote Console User Guide Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-00x File Name: E-CH04.DOC Last Saved On: 12/21/98 10:32 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Chapter 4 Using Integrated Remote Console Use the instructions in Chapter 3 to establish a connection t[...]
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4-2 Using Integrated Remote Console Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-00x File Name: E-CH04.DOC Last Saved On: 12/21/98 10:32 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED If you establish your connection through the “Remote Console” menu option within Insight Manager, you are autom[...]
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4-3 Compaq Integrated Remote Console User Guide Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-00x File Name: E-CH04.DOC Last Saved On: 12/21/98 10:32 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Main Menu Options The following options are available from the Main Menu. ■ Remote Console — Redire[...]
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4-4 Using Integrated Remote Console Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-00x File Name: E-CH04.DOC Last Saved On: 12/21/98 10:32 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Remote Console Menu Option One of the primary control features offered by IRC is its ability to allow a user remote[...]
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4-5 Compaq Integrated Remote Console User Guide Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-00x File Name: E-CH04.DOC Last Saved On: 12/21/98 10:32 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Beginning a Remote Console Session If the attention key and terminal size settings are correct, select [...]
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4-6 Using Integrated Remote Console Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-00x File Name: E-CH04.DOC Last Saved On: 12/21/98 10:32 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Table 4-1 Key Functions for Navigating the IRC Menu System Key Function 1 - 9 Moves and selects the corresponding m[...]
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4-7 Compaq Integrated Remote Console User Guide Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-00x File Name: E-CH04.DOC Last Saved On: 12/21/98 10:32 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED In this example, the attention key is defined to its default: Ctrl + A . To perform a down-arrow attent[...]
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4-8 Using Integrated Remote Console Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-00x File Name: E-CH04.DOC Last Saved On: 12/21/98 10:32 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED The terminal emulator interactively displays any changes to the server console as they are typed, as shown in Figur[...]
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4-9 Compaq Integrated Remote Console User Guide Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-00x File Name: E-CH04.DOC Last Saved On: 12/21/98 10:32 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED In addition to the Switch Consoles feature, Insight Manager offers enhanced keyboard and terminal suppo[...]
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4-10 Using Integrated Remote Console Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-00x File Name: E-CH04.DOC Last Saved On: 12/21/98 10:32 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED When the Change Attention Key menu option is selected, IRC prompts you to enter a new attention key. A screen simi[...]
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4-11 Compaq Integrated Remote Console User Guide Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-00x File Name: E-CH04.DOC Last Saved On: 12/21/98 10:32 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Most of the more advanced ANSI terminal emulation packages allow adjustment of the number of displayed[...]
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4-12 Using Integrated Remote Console Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-00x File Name: E-CH04.DOC Last Saved On: 12/21/98 10:32 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Reboot Server Menu Option It may become necessary to reboot a server that has gone off line and is no longer acces[...]
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4-13 Compaq Integrated Remote Console User Guide Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-00x File Name: E-CH04.DOC Last Saved On: 12/21/98 10:32 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED This debug information can be easily captured for later analysis by using the Copy to Clipboard functi[...]
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4-14 Using Integrated Remote Console Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-00x File Name: E-CH04.DOC Last Saved On: 12/21/98 10:32 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED In this example, the server is reset by selecting Reboot Server… . Remote Console prompts you for verification, [...]
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4-15 Compaq Integrated Remote Console User Guide Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-00x File Name: E-CH04.DOC Last Saved On: 12/21/98 10:32 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Figure 4-10. Power Cycle warning Type Y to instruct Remote Console to attempt to automatically reestab[...]
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4-16 Using Integrated Remote Console Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-00x File Name: E-CH04.DOC Last Saved On: 12/21/98 10:32 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED If you are using Insight Manager as the terminal application, as shown in Figure 4-11, the reconnection is reestab[...]
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4-17 Compaq Integrated Remote Console User Guide Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-00x File Name: E-CH04.DOC Last Saved On: 12/21/98 10:32 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED View Reboot Sequence Selecting the View Reboot Sequence option from the IRC Main Menu lets you view a [...]
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4-18 Using Integrated Remote Console Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-00x File Name: E-CH04.DOC Last Saved On: 12/21/98 10:32 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Figure 4-13. Reboot Replay Sequence screen You can adjust the playback speed using keys 1 - 9 . The space bar can [...]
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4-19 Compaq Integrated Remote Console User Guide Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-00x File Name: E-CH04.DOC Last Saved On: 12/21/98 10:32 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED View Event Log Select View Event Log from the Main Menu to view the IRC Event Log, as shown in Figure [...]
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4-20 Using Integrated Remote Console Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-00x File Name: E-CH04.DOC Last Saved On: 12/21/98 10:32 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Additional events may be present or available through future firmware upgrades. To clear the contents of the event[...]
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4-21 Compaq Integrated Remote Console User Guide Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-00x File Name: E-CH04.DOC Last Saved On: 12/21/98 10:32 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Manage Login Information Manage Login Information is available to users with supervisory rights. This [...]
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4-22 Using Integrated Remote Console Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-00x File Name: E-CH04.DOC Last Saved On: 12/21/98 10:32 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Modify User Information After selecting a user from the Manage Login Information screen, a screen similar to the o[...]
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4-23 Compaq Integrated Remote Console User Guide Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-00x File Name: E-CH04.DOC Last Saved On: 12/21/98 10:32 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Manage Configuration The Manage Configuration option, available to users with supervisory rights, allo[...]
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4-24 Using Integrated Remote Console Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-00x File Name: E-CH04.DOC Last Saved On: 12/21/98 10:32 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED ■ Communications Setup… — Allows the administrator to view or change all communication parameters used by In[...]
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4-25 Compaq Integrated Remote Console User Guide Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-00x File Name: E-CH04.DOC Last Saved On: 12/21/98 10:32 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED NOTE : The Compaq System Configuration Utility helps in the initial setup of communications setup para[...]
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4-26 Using Integrated Remote Console Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-00x File Name: E-CH04.DOC Last Saved On: 12/21/98 10:32 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED From this screen, the administrator can change the strings used to initialize and communicate with the modem. See [...]
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5-1 Compaq Integrated Remote Console User Guide Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-002 File Name: F-CH05.DOC Last Saved On: 11/20/98 12:56 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Chapter 5 Using Attention Key Sequences You can use attention key sequences in Remote Console mode to m[...]
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5-2 Using Attention Key Sequences Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-002 File Name: F-CH05.DOC Last Saved On: 11/20/98 12:56 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Attention Key Command Sequences These sequences, listed in Table 5-1, issue an instruction to IRC from within remote [...]
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5-3 Compaq Integrated Remote Console User Guide Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-002 File Name: F-CH05.DOC Last Saved On: 11/20/98 12:56 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Attention Key Support Sequences These sequences emulate special PC keyboard keys that are not part of t[...]
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5-4 Using Attention Key Sequences Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-002 File Name: F-CH05.DOC Last Saved On: 11/20/98 12:56 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Attention Key Support Sequences Continued Key Key it is equal to on the server console [Atn] , (comma) Page Down [Atn[...]
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5-5 Compaq Integrated Remote Console User Guide Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-002 File Name: F-CH05.DOC Last Saved On: 11/20/98 12:56 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Attention Key Compose Sequences These sequences extend the ability to enter complex keyboard sequences [...]
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5-6 Using Attention Key Sequences Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-002 File Name: F-CH05.DOC Last Saved On: 11/20/98 12:56 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Example: Entering Alt + P For example, if you needed to enter a command such as Alt + P on the managed server: 1. Ent[...]
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5-7 Compaq Integrated Remote Console User Guide Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-002 File Name: F-CH05.DOC Last Saved On: 2/4/99 2:08 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Example: Entering Ctrl + Alt + Del The attention key compose sequences can be combined together and with o[...]
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5-8 Using Attention Key Sequences Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-002 File Name: F-CH05.DOC Last Saved On: 11/20/98 12:56 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED More Attention Key Examples Table 5-4 summarizes how to compose some common key sequences within the Remote Console m[...]
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5-9 Compaq Integrated Remote Console User Guide Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-002 File Name: F-CH05.DOC Last Saved On: 11/20/98 12:56 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Attention Key Template Figure 5-1 illustrates the layout of the attention key sequences. Essentially th[...]
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6-1 Compaq Integrated Remote Console User Guide Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-002 File Name: G-CH06.DOC Last Saved On: 11/20/98 4:17 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Chapter 6 Additional Modem Information Integrated Remote Console (IRC) has been tested and is compatible[...]
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6-2 Additional Modem Information Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-002 File Name: G-CH06.DOC Last Saved On: 11/20/98 4:17 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED External Serial Modems IRC supports most external high-speed serial modems. Some modems, like the Compaq Microcom 510, [...]
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6-3 Compaq Integrated Remote Console User Guide Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-002 File Name: G-CH06.DOC Last Saved On: 11/20/98 4:17 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Internal ISA Plug-n-Play Modems Internal ISA Plug-n-Play modems, designed for the PC consumer industry, [...]
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6-4 Additional Modem Information Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-002 File Name: G-CH06.DOC Last Saved On: 11/20/98 4:17 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED PCI-based Modems PCI-based modems have recently been introduced to the industry to replace the need for internal modems[...]
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6-5 Compaq Integrated Remote Console User Guide Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-002 File Name: G-CH06.DOC Last Saved On: 11/20/98 4:17 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Modem Configuration Strings For IRC to function correctly, the modem must be configured correctly. The m[...]
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6-6 Additional Modem Information Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-002 File Name: G-CH06.DOC Last Saved On: 11/20/98 4:17 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Computer to Modem Serial Port Speed Some modems have a configuration option that controls whether the DTE serial port i[...]
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6-7 Compaq Integrated Remote Console User Guide Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-002 File Name: G-CH06.DOC Last Saved On: 11/20/98 4:17 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Data Terminal Ready (DTR) Interpretation Most modems have a configuration option that controls the inter[...]
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6-8 Additional Modem Information Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-002 File Name: G-CH06.DOC Last Saved On: 11/20/98 4:17 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Data Compression Most high-speed modems also try to negotiate a compression protocol such as v.42 bis or MNP5 upon esta[...]
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7-1 Compaq Integrated Remote Console User Guide Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-002 File Name: H-CH07.DOC Last Saved On: 12/21/98 11:08 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Chapter 7 Direct Connections In a data-center environment, connecting a modem to each server may be und[...]
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7-2 Direct Connections Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-002 File Name: H-CH07.DOC Last Saved On: 12/21/98 11:08 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Cable Requirement For proper communication, IRC requires a null-modem cable with a complete set of modem control signals. The ex[...]
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7-3 Compaq Integrated Remote Console User Guide Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-002 File Name: H-CH07.DOC Last Saved On: 12/21/98 11:08 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED ■ DTR Control — For compatibility with IRC, the terminal must assert DTR whenever a communication s[...]
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7-4 Direct Connections Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-002 File Name: H-CH07.DOC Last Saved On: 12/21/98 11:08 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Connecting Using a Terminal Server or Concentrator A terminal server can be a perfect compliment to IRC, particularly in a data-[...]
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7-5 Compaq Integrated Remote Console User Guide Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-002 File Name: H-CH07.DOC Last Saved On: 12/21/98 11:08 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Such an implementation has three requirements: 1. You must select or obtain an appropriate cable or ada[...]
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7-6 Direct Connections Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-002 File Name: H-CH07.DOC Last Saved On: 12/21/98 11:08 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED IRC requires a complete null-modem cable connection to operate correctly. For proper connectivity, the serial port signals must [...]
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7-7 Compaq Integrated Remote Console User Guide Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-002 File Name: H-CH07.DOC Last Saved On: 12/21/98 11:08 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Connector Example To demonstrate the proper adapter, a serial port found on the Cisco 2509/2511 termina[...]
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7-8 Direct Connections Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-002 File Name: H-CH07.DOC Last Saved On: 12/21/98 11:08 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Using the information provided above from the terminal server manufacturer and the cable specified in Appendix B, the following [...]
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7-9 Compaq Integrated Remote Console User Guide Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-002 File Name: H-CH07.DOC Last Saved On: 12/21/98 11:08 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED ■ Integrated Remote Console Communication Device Settings — Set the communication device to direct [...]
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7-10 Direct Connections Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-002 File Name: H-CH07.DOC Last Saved On: 12/21/98 11:08 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED ■ Flow Control — Configure each port on the terminal server for hardware flow control. If the receive and transmit function[...]
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8-1 Compaq Integrated Remote Console User Guide Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-002 File Name: I-CH08.DOC Last Saved On: 11/20/98 10:32 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Chapter 8 Modem Sharing The modem sharing feature of Integrated Remote Console (IRC) allows you to use [...]
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8-2 Modem Sharing Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-002 File Name: I-CH08.DOC Last Saved On: 11/20/98 10:32 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Asynchronous Management Asynchronous Management is a Compaq software option that allows you to monitor server health and receive trap[...]
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8-3 Compaq Integrated Remote Console User Guide Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-002 File Name: I-CH08.DOC Last Saved On: 11/20/98 10:32 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED A general outline of the configuration process is shown below. 1. Disable IRC — It is highly recommen[...]
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8-4 Modem Sharing Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-002 File Name: I-CH08.DOC Last Saved On: 11/20/98 10:32 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED 7. Test OS Dial-out Capability —Test the operating system’s ability to dial out by sending a test trap using the “test” featu[...]
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8-5 Compaq Integrated Remote Console User Guide Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-002 File Name: I-CH08.DOC Last Saved On: 11/20/98 10:32 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED 3. Install and Configure Graphical Remote Control Application — Install graphical remote control appl[...]
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8-6 Modem Sharing Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-002 File Name: I-CH08.DOC Last Saved On: 11/20/98 10:32 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Additional Information Determining Proper Initialization Strings in a Windows NT 4.0 RAS Environment Each modem supported under Windo[...]
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8-7 Compaq Integrated Remote Console User Guide Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-002 File Name: I-CH08.DOC Last Saved On: 11/20/98 10:32 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Temporarily disable IRC If IRC is enabled, temporarily disable IRC using the Compaq System Configuratio[...]
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8-8 Modem Sharing Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-002 File Name: I-CH08.DOC Last Saved On: 11/20/98 10:32 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Locate the Modem Initialization Strings The modem log file should contain information similar to the following: Line # 1 01-19-1998 1[...]
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8-9 Compaq Integrated Remote Console User Guide Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-002 File Name: I-CH08.DOC Last Saved On: 11/20/98 10:32 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED The initialization strings invoked by Remote Access Server are located between the “Initializing mode[...]
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A-1 Compaq Integrated Remote Console User Guide Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-002 File Name: J-APPA.DOC Last Saved On: 11/20/98 10:23 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Appendix A Suggested Modem Settings The following tables provide suggested settings for when a modem is[...]
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A-2 Suggested Modem Settings Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-002 File Name: J-APPA.DOC Last Saved On: 11/20/98 10:23 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Dedicated or Shared in non-NT Environment Modem Settings Continued Modem Selected Baud Init String #1 Init String #2 Compa[...]
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A-3 Compaq Integrated Remote Console User Guide Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-002 File Name: J-APPA.DOC Last Saved On: 11/20/98 10:23 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Suggested Settings When Modem is Shared in Windows NT 4.0 The following table contains the suggested co[...]
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A-4 Suggested Modem Settings Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-002 File Name: J-APPA.DOC Last Saved On: 11/20/98 10:23 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Shared in NT 4.0 Environment Modem Settings Continued Modem Selected Baud Init String #1 Init String #2 Hayes Accura 366 F[...]
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B-1 Compaq Integrated Remote Console User Guide Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-xxx File Name: K-APPB.DOC Last Saved On: 11/20/98 12:21 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Appendix B Null-Modem Cable Description For proper communication, Integrated Remote Console requires a [...]
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C-1 Compaq Integrated Remote Console User Guide Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-002 File Name: L-APPC.DOC Last Saved On: 12/21/98 11:11 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Appendix C Troubleshooting Table C-1 Error Table of Contents Error Page # Post Errors C-2 Server displa[...]
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C-2 Troubleshooting Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-002 File Name: L-APPC.DOC Last Saved On: 12/21/98 11:11 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED POST Errors Server displays “172-2 IRC Configuration Invalid” message during POST Explanation : Before initializing, IRC does a[...]
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C-3 Compaq Integrated Remote Console User Guide Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-002 File Name: L-APPC.DOC Last Saved On: 12/21/98 11:11 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Connection Problems Due to the complexity and diversity of communications hardware, you may experience [...]
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C-4 Troubleshooting Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-002 File Name: L-APPC.DOC Last Saved On: 12/21/98 11:11 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED ■ Make sure the COM port and interrupt settings of IRC exactly match the hardware jumper settings on the internal modem, or integ[...]
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C-5 Compaq Integrated Remote Console User Guide Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-002 File Name: L-APPC.DOC Last Saved On: 12/21/98 11:11 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED ■ If you are using Compaq Insight Manager as the terminal application and have either a Compaq SpeedP[...]
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C-6 Troubleshooting Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-002 File Name: L-APPC.DOC Last Saved On: 12/21/98 11:11 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Connection problems using a modem in shared mode If you are unable to login to the IRC in shared mode, it is strongly recommended t[...]
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C-7 Compaq Integrated Remote Console User Guide Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-002 File Name: L-APPC.DOC Last Saved On: 12/21/98 11:11 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED ■ If the modem is not configured correctly in the operating system, the operating system may fail to [...]
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C-8 Troubleshooting Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-002 File Name: L-APPC.DOC Last Saved On: 12/21/98 11:11 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED ■ If you are using a Compaq SpeedPaq 56K or Rockwell-based 56k-flex modem in the managed server, make sure that you have upgraded[...]
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C-9 Compaq Integrated Remote Console User Guide Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-002 File Name: L-APPC.DOC Last Saved On: 12/21/98 11:11 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Cannot dial into operating system-based management in shared mode You can connect to IRC, but attempts [...]
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C-10 Troubleshooting Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-002 File Name: L-APPC.DOC Last Saved On: 12/21/98 11:11 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Connection problems using a direct- connection Cannot obtain a login prompt using a direct-connection After opening a direct seria[...]
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C-11 Compaq Integrated Remote Console User Guide Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-002 File Name: L-APPC.DOC Last Saved On: 12/21/98 11:11 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED ■ Try the connection again following a cold power-cycle of the managed server. If the problem only o[...]
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C-12 Troubleshooting Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-002 File Name: L-APPC.DOC Last Saved On: 12/21/98 11:11 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Terminal loses characters or doesn’t paint correctly in Remote Console Mode Terminal contains a jumbled representation of the ma[...]
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C-13 Compaq Integrated Remote Console User Guide Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-002 File Name: L-APPC.DOC Last Saved On: 12/21/98 11:11 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED “View Reboot Sequence” is grayed out Menu item “3. View Reboot Sequence” is gray and cannot be[...]
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Index-1 Compaq Integrate Remote Console User Guide Writer: Rebecca Wiggins Project: Compaq Integrate Remote Console User Guide Comments: 281862-002 File Name: M-IDX.DOC Last Saved On: 12/21/98 11:14 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Index A About This Guide vii add user 4-21 additional modem information 6-1 answer string default settin[...]
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I ndex-2 Writer: Rebecca Wiggins Project: Compaq Integrate Remote Console User Guide Comments: 281862-002 File Name: M-IDX.DOC Last Saved On: 12/21/98 11:14 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED COM port default setting 2-6 recommended settings for external modem or direct connect 2-4 setting for internal modem 2-4 settings, figure 3-7 com[...]
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Index-3 Compaq Integrate Remote Console User Guide Writer: Rebecca Wiggins Project: Compaq Integrate Remote Console User Guide Comments: 281862-002 File Name: M-IDX.DOC Last Saved On: 12/21/98 11:14 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED connection problems 3-16, C-3 caused by floating port speed 2-1 improper configuration 3-6 using a direc[...]
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I ndex-4 Writer: Rebecca Wiggins Project: Compaq Integrate Remote Console User Guide Comments: 281862-002 File Name: M-IDX.DOC Last Saved On: 12/21/98 11:14 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED DTR Continued control for terminal server 7-10 interpretation explained 6-7 E Edit Modem Strings screen, figure 4-25 edit user information 2-11 Ed[...]
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Index-5 Compaq Integrate Remote Console User Guide Writer: Rebecca Wiggins Project: Compaq Integrate Remote Console User Guide Comments: 281862-002 File Name: M-IDX.DOC Last Saved On: 12/21/98 11:14 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED example Continued failure situation, figure 4-12 Modify User Information screen, figure 4-22 United Stat[...]
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I ndex-6 Writer: Rebecca Wiggins Project: Compaq Integrate Remote Console User Guide Comments: 281862-002 File Name: M-IDX.DOC Last Saved On: 12/21/98 11:14 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Figure Continued Selecting a user to modify 2-11 Selecting MS DOS as the operating system 4-8 Server Reboot menu 4-13 Setting Security Access 2-14[...]
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Index-7 Compaq Integrate Remote Console User Guide Writer: Rebecca Wiggins Project: Compaq Integrate Remote Console User Guide Comments: 281862-002 File Name: M-IDX.DOC Last Saved On: 12/21/98 11:14 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Integrated Remote Console (IRC) Continued modem resources, configuring 2-8 modem requirements 6-1 prepar[...]
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I ndex-8 Writer: Rebecca Wiggins Project: Compaq Integrate Remote Console User Guide Comments: 281862-002 File Name: M-IDX.DOC Last Saved On: 12/21/98 11:14 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Manage Login Information menu option 4-21 menu option, described 4-3 screen, figure 4-21 managed server configuring the serial port for terminal s[...]
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Index-9 Compaq Integrate Remote Console User Guide Writer: Rebecca Wiggins Project: Compaq Integrate Remote Console User Guide Comments: 281862-002 File Name: M-IDX.DOC Last Saved On: 12/21/98 11:14 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED N Netware setting terminal size 3-15 null-modem cable description B-1 requirements, figure B-1 O obtaini[...]
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I ndex-10 Writer: Rebecca Wiggins Project: Compaq Integrate Remote Console User Guide Comments: 281862-002 File Name: M-IDX.DOC Last Saved On: 12/21/98 11:14 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Remote Console mode, figure 3-20 requirements cable for direct connect 7-2 communication for direct-connect 7-2 direct connect mode 7-1 external [...]
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Index-11 Compaq Integrate Remote Console User Guide Writer: Rebecca Wiggins Project: Compaq Integrate Remote Console User Guide Comments: 281862-002 File Name: M-IDX.DOC Last Saved On: 12/21/98 11:14 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED table Continued Example: Cisco 2509/2511 RJ-45 Connector Pinout 7-7 Example: Cisco 2509/2511 RJ-45 to D[...]
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I ndex-12 Writer: Rebecca Wiggins Project: Compaq Integrate Remote Console User Guide Comments: 281862-002 File Name: M-IDX.DOC Last Saved On: 12/21/98 11:14 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED terminal size setting saving 4-11 Terminating the connection, figure 4-26 text conventions vii Troubleshooting C-1 Typical terminal server topolo[...]