Conceptronic C4CHCCTVKIT инструкция обслуживания

P1 User's inst allation and operatio n Manual Import ant Safeguards and W arding Do not plac e heavy object s on the DVR. Do not let any solid or liquid f all into or infiltrate the DVR Please brush printed circuit boards, connectors,fan s,machine box and so on regul arly . Before the dust cleaning p lease switch of f the power and u nplug it.[...]

P2 Director y 1 Productio n Introduction ........................................................................................................................................ 4 1.1 Product ov erview .......................................................................................................................................... 4 1.2 Mai[...]

P3 4.4.6 PTZ dev ice /RS485 dev ice ......................................................................................................... 44 4.4.7 T our ................................................................................................................................................. 45 4.4.8 Chann el manage ......................[...]

P4 1 Production I ntrod uction 1.1 Product overview The series DVR is desig ned specifically for security and defence fie ld which is an out stand ing digita l surveillance product. It introduces embedded LINUX operating sy stem which is m ore stable. It introdu ces stand ard H.264 mp video compressed format and G .71 1A audi o compresse d format w[...]

P5 · individual real-time video recording as well as s earching, play back, netw ork s urveillance, r ecording check, dow nloading and s o on · multi-playbac k mode · zoom at arbitrary region Net operatin g · through net tel e-surveillance in t he real time · tele-PTZ contr ol · tele-recording check and real-time playback Alarm linkage · Ala[...]

P6 1. Front p anel and rear p anel  The key function specifica tion in the front panel and the interface specification in the real panel are in the sp ecification.  Please chec k the prod uct type in the front panel whether is acco rdant with the product ty pe you order . The label in the real p anel is very important for t he after serv ice.[...]

P7 2. 3 Front p anel 2.5 Rear p anel The rear p anel of 4 /8 channel series 1. Video input (4chann el:Video1- 4,8channel:Vide o5- 8) 2. Audio output 3. VGA output 4. HDMI output 5. Audio input 6. Network port 7. USB port 8. RS485 port 9. Power input 2.6 A udio and video input and output connections 2.6.1 V ideo input c onnections The video input po[...]

P8 low aberration and low interference. The image must be clear and has natur al color in the appropr iate brightness. Insure the cam era signal stable an d credible The camera should be inst alled i n the appropriate locat ion where is away from bac k lighting and low illumination or adopts the better backlight ing and low il luminatio n compensat[...]

P9 2.6.4 Audio si gnal output Commonly the output par ameter of DVR audio signal is greater than 200mv 1KΩ( RCA ) which can connect the low impedance earphone and active sound box or other audio output equipment s throug h power amplifier . If the sound box and the tone arm can not be isolated, howling phenomena is ofte n existed. There are so me [...]

P 10 shining and t he DVR is workin g normally . Note: 1. Ma ke sure that the i nput v oltage correspo nds with the sw itch of the D VR power supply . 2. Power ad apter supply de mands: 12 V± 10% . 3.1 T urn off There are t wo methods to turn off the DVR. Entering [main menu] and choosin g [turn off] in the [turn off the system] option is called s[...]

P 11 Picture 3.1 System Login Passwor d protectio n: If the pass word is continuous wr ong three times, the alarm will start. If the pass word is continu ou s wrong five times, the account will be locked. (Through rebo ot or af ter half an hour , the account w ill be u nlocked autom atically). For y our s y stem security , please modif y your p ass[...]

P 12 *comp are to analog/hybrid mode's shortcut menu,th e full digit al mode do not have color setting function. 3.5.1 M ain menu When you l ogin, the system main menu is show n as below . Picture3.3 M ain Menu 3.5.2 Play back There are t wo methods for you to play the v ideo files in the hard d isk. 1 、 In the desktop short cut menu. 2 、 [...]

P 13 Picture 3.4 video playback 1. Playbac k contro l 2. Process b ar 3. file searching 4. listed files 5. file in formation 【 Listed files 】 Look up the li sted f iles that accord w ith the searching cr iteria. 【 File in f ormat ion 】 Look up the fo und file informati on. 【 Playbac k control 】 See detail i n below chart K ey Function K[...]

P 14 mouse to ex it. Note: Whe n current resolution of the channel is over M ax resolution, to playback this channel, will show a Red “X” . 3.5.3 Recor d Control Pl e as e ch e ck cu rr en t ch a nn el st at u s: “ ○ ” me an s i t i s no t in re co rd i ng s t a tu s , “● ” me an s i t i s in re c or di ng st at us . Yo u c an u se [...]

P 15 3. The PTZ functions ar e decided by the P TZ protocols. Picture 3.10 PTZ setup 【 S peed 】 Set the P TZ rotation ran ge. Default r ange: 1 ~ 8. 【 Zoom 】 C lick / button to adjust the zoom multip le of the camera. 【 Focus 】 C lick / button to adjust the f ocus of the ca mera . 【 Iris 】 Clic k / button to adjust the iris o f the [...]

P 16 S tep 2: clic k the Preset butt on , then write the preset points in t he input blank, S tep 3: click Settings button, return the Picture 3.10 Complete setup, that is the preset points and preset positi on corresponds. Clear Preset ： Input preset points, click Remove but ton, remove the preset. Picture 3.1 1 Preset Settings 2 ） Preset P oi[...]

P 17 S tep1: In Picture 3.10, th e Direction key will turn PTZ to des ignated location , click Settings button to ent er Picture 3.13, S tep 2: c lick Cruise button s, t he write proper value into the C ruise Line an d Preset Point s b lank ， then click Add Preset Poin ts button, complete setting (also can add and delete cruise line which has bee[...]

P 18 Picture 3.14 Scan Setup 2 ） Scan Ca lls In Picture 3.10, click P age Shift button, then enter PTZ control menu as shown in Picture 3.12. Please inp ut the number of scan i n the value blank , then click Scan button ， PTZ begins to w ork on the scan lin e . Click S top button to stop. 4 、 Boundary Scan In a horizont al line ， set u p a [...]

P 19 Picture 3.15 Boundary Sc an Setup 2 ） Boundary Scan Calls In Picture 3.10, click P age Shift button, then enter PTZ control menu as shown in Picture 3.12. Please inp ut the number of scan i n the value blank , then click Scan button ， PTZ begins to w ork on the scan lin e . Click S top button to stop. 5 、 Horizont al Rot ating Click Hori[...]

P 20 【 Intuitive Auxiliary Operation 】 choose auxiliary equipment , select Open or Close button, switch contro l ； 【 Auxiliary Number 】 The operation of corresponding auxiliary switch according to P TZ agreem ent ； 【 Page S hif t 】 In Picture 3.16 ， clic k Page Shift button enter the Picture 3.17 PTZ M ain M enu , the menu it self[...]

P 21 Picture 3.19 Output Adjust Note: The black margin vertical & horizont al at ou tput adju st of hybrid mode is only effect to analog c hannel. 3.5.8 Logo ut Log out, shut down the system or reboot up. Y ou can use the desktop shortcut m enu or enter [main menu]. Picture 3.20 Logout/Shutd own/Reboot the sy stem 【 logout 】 Q ui t the menu[...]

P 22 Note ： differe nt video input number have dif ferent switcha ble preview picture. 4 Main menu 4.1 Main menu navigation Main menu Sub menu Function Record Config Set the record ing configurat ion, recording ty pe, recording time sect ion playback Set recordin g search, recording play , video file stor age backup Detect bac kup device, for m a[...]

P 23 Net Service PPPOE 、 NTP 、 Email 、 IP purview 、 DDNS para meter GUI display Set channel title, preview hint icon stat e, transparency , cover area, time title, cha nnel title fold . Note ： only analog channel can set channel name,regi on cover ,t ime title,channel title fold. PTZ configurati on Set channe l, PTZ protocol, address, bau[...]

P 24 Import/Export Export the device's l og or configuration to external dev ice(like USB flash disk);Input the configuration with external dev ice(like USB flash disk). System information Hard disk information Display hard disk capab ility and r ecording time BPS Display code stream infor mation Log information Clear all log information a cco[...]

P 25 【 Channe l 】 Choose the correspo nding channel number to set the channel. Choose the all option to set the entire channels. 【 Redunda ncy 】 Choose the redundancy functi on o ption to im pl ement the f ile double bac kup function. Double backup is writing t he video files in two hard disks. W hen you do the double backup, ma ke sure tha[...]

P 26 Picture 4.2 Backup 【 Detect 】 Detect the storage connected with the DVR s uch as hard dis k or universal di sk. 【 Backup 】 Click backup button and t he dialog box is poppe d up. Y ou can choose the bac kup fil e according t o the type, channe l and time. Picture 4.3 Backup Remove ： Clear the file infor mation. Add ： Show t he file [...]

P 27 Backup format ： configurate t he backup file format ,according to requir e,can choose St art/paus e ： Click the play button to st art the backup and click the pause button to stop the backup. Note ： Dur ing backup you can exit the page layout to carry out other functions. 【 Burning 】 the file will be burned sy nchronously after click[...]

P 28 Pic 4.4 motio n detection 【 Channe l 】 Choose the set motion dete ct channel. 【 Enable 】 ■ means that the motion detect funct ion is on. 【 Sensitiv ity 】 Choose in the six o ptions accord ing to the sens itivity . . Note: Only the motion detect under hy brid mode/ full analo g mode hav e this function of setting sensi tivity , an[...]

P 29 Picture 4.6 set the time section 【 Interval 】 Only one alarm signa l is turned on even there are sev eral motion detect signals in t he s et interval. 【 Alarm output 】 S tart the external eq uipment of corresponding linkage a larm when t he mot ion d etect alarm is turned on. 【 Delay 】 De lay a f ew m oment s and stop when the alar[...]

P 30 Picture 4.7 PTZ Activation under hy brid mode 【 Delay 】 W hen al arm is over ,recording w ill last some seco nds(10~300sec),t hen stop. 【 Show mess age 】 Pop the alar m information d ialog box in the loc al host comput er screen. 【 Send EM AIL 】 ■ means sending an email t o user when the al arm is turned on. Note: Set in the [Net[...]

P 31 Pic 4.8 V ideo blind Set method: r efer to chapter 4.3.1. Motion detect 4.3.3 V ideo Loss When the equipment can not obta in the channel video signal, the video loss alarm is turned on and the linkage function is turned on. *Same as motion detect f unction, video l oss is differe nt between Hybrid mode & Full digit al mode: Digit al channe[...]

P 32 Pic 4.9 V ideo loss Set method: r efer to chapter 4.3.1. Motion detect 4.3.4 Abnormal Analysing and inspect ing current so ftware and hardware of the dev ice: W hen some a bnormal ev ents happen,the dev ice will make a relative answer such as show mes sage and buzz er . Picture 4.1 1 Abnorma l[...]

P 33 【 Event T ype 】 selecting abnormity you want to inspect 【 Enable 】 Sel ect it to make sure abnor mal function wor kable 【 Show mess age 】 Autom atica ll y alar m cue dialog box come out of t he main screen 【 Buzzer 】 D evice will hav e one long nos ie “di” while alarm is h appening 4.4 Sy stem setup Set the system parameter[...]

P 34 ese,S -Chinese,T urkish,Brazilian,Bulgarian,Farsi, French,German,Hebrew,Hungarian,Polish,Romanian,Spani sh,Swedish,Vietnamese 【 HDD full 】 Choose stop record: S top record ing when the hard d isk is full. Choose overwrite: Cover the earliest recording files and continue rec ording when the hard disk is full. 【 DVR No. 】 Only when the a[...]

P 35 playback simult aneously , Dial-up multi-channe l real-tim e m onitor under poor bandwid th, or mobil e monitor and so on. Picture 4.20 Encode setup Independent channel code set ting 【 Channe l 】 Choose the channel nu mber . 【 Compressi on 】 S tand ard H.264 main profi le. 【 Resolution 】 Resolution type:AHDM/AHDL/D1/ CIF/QCIF . 【[...]

P 36 【 Channel title 】 select channel title and then to choose whether need enable video & audio. The resolution, frame rate, bit r ate type settings is t he same as main stream. 4.4.3 Networ k setup Picture4.21 Network 【 Net Card 】 Y ou ca n choose cable net work card or w ireless network card. 【 DHCP Enable 】 Obt ain IP address au[...]

P 37 valid only when the assist ant code stream is turned on. O therwise image qua lity precedence is v alid. 4.4.4 NetServ ice Choose the network service option and click the set button to configure the advanced network function s or double c li ck th e service button to configure the p arameters. Picture 4.22 NetService 【 PPPoE s etup 】 Pictu[...]

P 38 【 NTP setup 】 Picture 4.24 NTP The NTP server must be installe d in the PC. Enable ： R everse■mean choose ， setting can be come eff ective. Host com puter IP: Input the I P address inst alled N TP serv er . Port: Defau lt: 123. Y ou ca n set the port according t o NTP s erver . Ti me zone: London GMT+0 Berli n GMT +1 C airo GMT +2 Mo[...]

P 39 Picture 4.25 EMAIL SMTP server: Email serv er address. It could be an IP address or domain name. Domain name can be translated only it is the corr ect DNS configurati on. Port: Email serv er port numb er . SSL: Decide w hether usin g Secure Socket Lay er protocol to l ogin. User Name : Apply the email s erver user name. Passwor d: Input t he p[...]

P 40 Picture 4.26 IP FIL TER 【 DDNS 】 Picture 4.27 DDNS setu p It is the abbreviation of dy namic domain na me server . Local dom ain name ： Prov ide the domain na me registered by DDNS. User nam e ： Provide the accou nt registered by DDNS. Passwor d ： Prov ide the password registered by DDNS. When the DDN S is successf ully configured an[...]

P 41 Picture 4.28 FTP setu p 【 Enable 】 C lick Enable,t hen all settings wi ll be av ailable 【 Server I P 】 IP address for FTP server 【 Port 】 Do m ain Port of FT P,default 21 【 User Na me 】 User name of F TP 【 Password 】 Password o f user 【 Anonymous 】： enable anony mous,no need sett ing user name and password 【 Max Fil[...]

P 42 【 UPNP 】 UPNP protocol is to realiz e auto port forwarding on router , precondition of using this function is to make sure th e UPNP function of router is enabled. Picture 4.33 UPNP 【 Enable 】 C hoose Enable to make sure all UPNP sett ings available 【 HTTP 】 R oute will automatically distribute HTTP port for the device,when IE view[...]

P 43 4.4.5 GUI Di splay Configure the video outpu t parameters i ncluding the front output mode and encode o utput mode. Front output ： I n the local preview m ode include: channel title, time display , channel display , record status, alarm stat us, transparen cy and region cov er . Encode output ： In the net work surveillance and video file m[...]

P 44 【 Channe l 】 Choose the set code outp ut channel numb er . 【 Region C over 】 means the selective state. Click th e cov er area button and enter the corre sponding channel w indow . Y ou can cover the arbitrary using mouse. (Black re gion is f or output) 【 T ime display 】 a nd 【 Channel display 】 set t he display position of cha[...]

P 45 4.38 RS485 dev ice 【 Protocol 】 c hoose related protocol of brand model ； 【 Address 】 s et with corre sponding address, de fault is 1 ； 【 Baud rate 】 choose bar d rate that related dev ice use, defau l t is 1 15200 ； 【 Data bits 】 inclu ding 5-8 options ， d efault is 8 ； 【 S top bit s 】 includin g 2 options, def a[...]

P 46 【 interval 】 Set the patro l switch interval. The set range is 5-120 seconds. 【 alarm tour 】 set the interval t o shift alarm tour , range is 5-120 se conds, choose return when alarm ends, when a larm link to t our , syst em will auto sh ift to six-view after alar m finished. Remark ： at preview mode, click upper right icon / can tur[...]

P 47 Digital channel: Single lin k p age of digit al channel Multi-lin k age pa ge of Digit al channel Pic 4.43 digit al channel interface 【 Channel 】 select channel title 【 Enable 】 O pen digita l channel, tick e nable, then can do related settings 【 T ime Synchron ization 】 T ick it means the time of t his channel and dev ice is the s[...]

P 48 Pic 4.44 re mote channel conf igure page 【 Configure Name 】 device is with default con figure title, user ca n revise it if n ecessary ； 【 Device T ype 】 3 types: IPC 、 DVR 、 HVR ， user can choose as wh at you like, defa ult is IPC ； 【 Protocol 】 Default is TCP 【 Remote channel 】 User can input remote channel title fr[...]

P 49 Channel Stat us: channel status is to show the status of all the digital channel W hen there is w hat existing, status including Max Resolution, This Reso lution, Connection S tatus. For exampl e: The cha nnel status for 4+2 mode is as below: When a chan nel is added w ith device but it is not enable, y ou will see as below : Channel st atus i[...]

P 50 Remark: when the curre nt resolution is over the max resoluti on that the channel support ed, then a red “X” will be shown on the prev iew image, for example : Under full digit al chan nel mode, Max resolution of chann el 3 is D1, if it was connecte d to a device w ith resolution over D1 ( such as 960H), y ou will see belo w pic: Channel m[...]

P 51 4.5 A dvanced Manage tool s menu includ ing: HDD manag e, account m anage, online user , output adjust, auto maint ain, upgrade. 4.5.1 HDD Manage Configure and manage the hard disk. The menu displays current hard disk information: hard disk number , input port, type, status and overall capa bility . The operation include: setup the write -read[...]

P 52 2. There is no limit in the user and user group. You can add or delete the user group accord ing to user definition. The factor y setup include: useradmin. Y ou can set the team as you wish. The user can appoint the purview in t he group. 3. The user management include: group/ user . The group and u ser name can not be the same. Each user onl[...]

P 53 【 Add user 】 Add a user in the group and set the user purview . Enter the menu interface and input the user name and p assword. Choos e the tea m and choo se whether c over using the user . Cover usin g means that t he account can be used by multip le users at t he same time. Once choose t he team the user purview is the s ubclass of the t[...]

P 54 【 Delete Us er 】 Delete th e current user . Choose t he user and click de l ete us er button. 【 Delete G roup 】 Delete the curr ent group. Choos e the group and cl ick delete group b utton. Pic 4.51 D elete Group 4.5.3 Onli ne user T o check the information of net work user that connected with lo cal device, als o can tick the se lecte[...]

P 55 4.5.4 Output a djust Refer to chapter 3.5.7 . 4.5.5 Auto M aint ain The user can set the time to auto reboot and auto delete file. Picture 4.39 Auto maint ain 4.5.6 Restore The syste m restore to the default . Y ou can choose the items a ccording to t he menu. Pic 4.54 rest ore to default[...]

P 56 4.5.7 Upgra de Pic 4.55 Upgrade 【 Upgrade 】 choos e USB interface. 【 Upgrade f ile 】 choose the u pgrade file. 4.5.8 Device Info Provide dev ice interface info like audio in,alar m in/out to be conv eniently used for user . Pic 4.56 device inf o 4.5.9 Import / Export Users can ex port the log i nf o and t he configure file from device [...]

P 57 4.57 Import / Export interface 4.6 Info Display the hard disk infor m ation, i ncluding HDD info, code strea m stat istic, log in fo, version info 4.6.1 HDD inf o Display the hard disk state: hard disk type, overall capabi li ty , residual capab ility , the recording time and so on. Pic 4.58 HD D info[...]

P 58 Ti ps ： ○ means that the hard disk is n ormal. X m eans that the hard di sk is broken -down.- means that there is no hard disk. If the user need to change th e damaged hard disk, you must shut down the DV R and ta ke up all the damag ed hard disks,t hen install a new one. * behind serial number m eans the current working disk such as 1*. I[...]

P 59 Pic: 4.60 Log i nformation 4.6.4 V ersion Display the basic information such as hardware information, sof tware version, issue date, serial number , N A T st atus and so on. Pic 4.61 v ersion informat ion 4.7 Shut down system Refer to cha pter 3.5.8.[...]

P 60 Chapter 5: Clo ud Technology Basic Operation 5.1 Cloud tec hnology monitor Cloud techno logy make the device one step on n et, greatly bring c onvenience for cust omer to monitor via w ide area network, this technology is using the seria l no to visit de vice. *Remark ： th e device that usin g cloud technolo gy should be in t he W AN( W ide [...]

P 61  Log in by user Customer use their registered user name and p assword t o log in, will see be low interface Pic 5.3 clo ud technology operat ion interface Device ma nage Mainly use to add device, clic k “add”to add the ser ial number o f device to be monitore d.[...]

P 62 Pic 5.4 dev ice manage int erface Pic 5.5 add i nterface at dev ice manage *Remark ： in pic 5.5, the user n ame means the u ser name of monit ored dev ice, pass word means the pass word of related u ser . My Device Mainly show all the added device here, click th e on-line device name, can access to control this device accord ingly .[...]

P 63 Pic 5.6 monit or page - lo g in by user *Remark ： th e icon of“ ” means offl ine, the devi ce do not connect to server suc cessfully .  Log in by device Pic 5.7 inter face of log in by device Input the seria l number of dev ice and the verify code to monitor and c ontrol the dev ice directly .[...]

P 64 Pic: 5.8 m onitor pa ge - log in by device[...]

P 65 6 FAQ and maintenance 6.1 F AQ If the problems are not l isted, please contact the local service or call th e HQ service. We are willing to of fer the service. 1 、 The DVR c an not boot u p normally . Possible rea sons are as followed: 1 The power supply is not c orrect. 2 Switch pow er supply line is not in good connect ion. 3 Switch pow er[...]

P 66 4 、 There are n o video output s in sin gle channel, m ultiple channel s and all chann els. Possible rea sons are as followed: 1 The progra m is not matched. Please update t he program. 2 The image brightness is al l 0. Please restore the default setu p. 3 There is no v ideo input sig nal or the signal is too weak. 4 The channel pr otection [...]

P 67 Possible rea sons are as followed: 1 It is not an active tone arm. 2 It is not an active sound b ox. 3 The audio l ines are damaged. 4 The hardware of the DVR is da maged. 9 、 There is audio signal in the survei llance w indow but mo audio signal in the playback st ate. Possible rea sons are as followed: 1 Setting iss ues: the audio optio n [...]

P 68 2 The motion d etect area set is not correct. 3 The sens itivity is too low . 4 Limited by some hardware edition. 13 、 I can not lo gin via web o r CMS. Possible rea sons are as followed: 1 The system is windows 98 or win me. We recom mend updat ing to windows 2000sp4 or higher V ersion or installing the software for low edition. 2 ActiveX i[...]

P 69 1 The rewrit able machine and the hard d isk are shared the same data lines. 2 The dat a is too much. P lease stop recordi ng and backup. 3 The dat a exceeds the bac kup storage. 4 The bac k up equip ment is not co mpatible. 5 The bac k up equip ment is damaged. 17 、 The key board can not c ontrol the DVR. Possible rea sons are as followed: [...]

P 70 21 、 The stora ge time is not enough. Possible rea sons are as followed: 1 Front camer a quality is bad. The lens is too dirty . The camera is i n bac klighting inst allation. 2 The hard di sk capability is not enough. 3 The hard di sk is damaged. 22 、 The downl oading files can not play . Possible rea sons are as followed: 1 There is no m[...]

P 71 26 、 The sna psh ot at alarm functi on was enabl e, why not catch pict ure Possible rea sons are as followed: 1 HDD manage without partition for snaps hot. 2 Partition for snaps hot is 0 3 The snapshot function is not ena ble on record-> storag e of related chan nel. 27 、 The time shows on digit al channel is not the sam e as local side[...]

P 72 Appendix 1.Remote co ntroller opera tion （ Optional ） Serial number Name Function 1 Multi-window button Same function as Mul ti -window button in the front panel 2 Numeric but ton Code input/ number input/chan nel switch 3 【 Esc 】 Same funct ion as 【 Esc 】 butt on in the front p anel 4 Direction but ton Same funct ion as direction [...]

P 73 Appendix 2.Mouse o peration （ optional ） *T ake right hand as an example The mouse i n USB conne ction is supported. Operation Function Do uble left click Double clic k one ite m in the file l ist to playbac k the video Double clic k the p layback video to zoom in or out the screen Double clic k the c hannel to make it full screen disp lay[...]

P 74 Appendix 3.Har d disk capability calcula tion Make sure the hard disk installe d to the DVR for the first time. Pay attention to the IDE hard di sk lines conne ction. 1 、 Hard disk c apability There is no limit for r ecording machine. We r ecommend 120G~250G size to keep bet ter stabil ity . 2 、 Overall ca pability opt ion The hard di sk c[...]