Dell 1464 инструкция обслуживания

SETUP GUIDE INSPIRON ™[...]

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SETUP GUIDE Regulatory model: P09G series Regulatory type: P09G001 INSPIRON ™[...]

Notes, Cautions, and W arnings NOTE: A NOTE indicates important information that helps you make better use of your computer . CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A W ARNING indicates a potential for property damage, personal injury , or death. If you purch[...]

3 Setting Up Y our Inspiron Laptop . . . . . . . . . . 5 Before Setting Up Y our Computer . . . . . . . . . 5 Connect the AC Adapter . . . . . . . . . . . . . . . . . 6 Connect the Network Cable (Optional) . . . . . 7 Press the Power Button . . . . . . . . . . . . . . . . . 8 Set Up Microsoft Windows . . . . . . . . . . . . . . . 9 Create System Re[...]

4 Contents Using Support T ools . . . . . . . . . . . . . . . . . . . 48 Dell Support Center . . . . . . . . . . . . . . . . . . . . 4 8 My Dell Downloads . . . . . . . . . . . . . . . . . . . . 4 9 System Messages . . . . . . . . . . . . . . . . . . . . . 4 9 Hardware T roubleshooter . . . . . . . . . . . . . . . 5 1 Dell Diagnostics . . . . . . .[...]

5 This section provides information about setting up your Dell ™ Inspiron ™ laptop. Before Setting Up Y our Computer When positioning your computer , ensure that you allow easy access to a power source, adequate ventilation, and a level surface to place your computer . Restricting airflow around your Inspiron laptop may cause it to overheat. T [...]

6 Setting Up Y our Inspiron Laptop Connect the AC Adapter Connect the AC adapter to the computer and then plug it into a wall outlet or surge protector . WARNING: The AC adapter works with electrical outlets worldwide. However , power connectors and power strips vary among countries. Using an incompatible cable or improperly connecting the cable to[...]

7 Setting Up Y our Inspiron Laptop Connect the Network Cable (Optional) T o use a wired network connection, connect the network cable.[...]

8 Setting Up Y our Inspiron Laptop Press the Power Button[...]

9 Setting Up Y our Inspiron Laptop Set Up Microsoft Windows Y our Dell computer is preconfigured with Microsoft ® Windows ® operating system. T o set up Windows for the first time, follow the instructions on the screen. These steps are mandatory and may take some time to complete. The Windows setup screens will take you through several procedures[...]

10 Setting Up Y our Inspiron Laptop Create System Recovery Media (Recommended) NOTE: It is recommended that you create a system recovery media as soon as you set up Microsoft Windows. The system recovery media can be used to restore your computer to the operating state it was in when you purchased the computer , while preserving data files (without[...]

11 Setting Up Y our Inspiron Laptop T o create a system recovery media: Ensure that the AC adapter is connected (see “Connect the AC Adapter” on page 1. 6 ). Insert the disc or USB key in the computer . 2. Click 3. Start → Programs → Dell DataSafe Local Backup . Click 4. Create Recovery Media . Follow the instructions on the screen. 5. NOTE[...]

12 Setting Up Y our Inspiron Laptop Install the SIM Card (Optional) Installing a Subscriber Identity Module (SIM) card allows you to browse the Internet, check e-mail, and connect to a Virtual Private Network. T o access the Internet, you must be within the network of your cellular service provider . NOTE: Installing a SIM card is not required if y[...]

13 Setting Up Y our Inspiron Laptop 1 SIM card 2 SIM card slot 3 battery bay 1 3 2[...]

14 Setting Up Y our Inspiron Laptop Enable or Disable Wireless (Optional)[...]

15 Setting Up Y our Inspiron Laptop NOTE: The wireless feature is available on your computer only if you ordered a WLAN card at the time of purchase. For more information on the cards supported by your computer , see “Basic Specifications” on page 74. T o enable wireless: Ensure that your computer is turned on. 1. Press the wireless key 2. on t[...]

16 Setting Up Y our Inspiron Laptop Connect to the Internet (Optional) T o connect to the Internet, you need an external modem or network connection and an Internet Service Provider (ISP). If an external USB modem or WLAN adapter is not a part of your original order , you can purchase one from www .dell.com . Setting Up a Wired Connection If you ar[...]

17 Setting Up Y our Inspiron Laptop Setting Up a Wireless Connection NOTE: T o set up your wireless router , see the documentation that shipped with your router . Before you can use your wireless Internet connection, you need to connect to your wireless router . T o set up your connection to a wireless router: Windows Vista ® Ensure that wireless [...]

18 Setting Up Y our Inspiron Laptop Setting Up Y our Internet Connection ISPs and ISP offerings vary by country . Contact your ISP for offerings available in your country . If you cannot connect to the Internet but have successfully connected in the past, the ISP might have a service outage. Contact your ISP to check the service status, or try conn[...]

19 Setting Up Y our Inspiron Laptop Windows 7 Save and close any open files, and exit any 1. open programs. Click 2. Start → Control Panel . In the search box, type 3. network , and then click Network and Sharing Center → Set up a new connection or network → Connect to the Internet. The Connect to the Internet window appears. NOTE: If you do [...]

20 Using Y our Inspiron Laptop This section provides information about the features available on your Inspiron laptop. Right V iew Features 3 5 1 2 4 6 INSPIRON[...]

21 Using Y our Inspiron Laptop 1 Audio out/Headphone connector — Connects to a pair of headphones or to a powered speaker or sound system. 2 Audio in/Microphone connector — Connects to a microphone or inputs signal for use with audio programs. 3 SD/MMC - MS/Pro 7-in-1 media card reader — Provides a fast and convenient way to view and share di[...]

22 Using Y our Inspiron Laptop Left V iew Features 1 2 3 4 5 6[...]

23 Using Y our Inspiron Laptop 1 Security cable slot — Attaches a commercially available security cable to the computer . NOTE: Before you buy a security cable, ensure that it fits into the security cable slot on your computer . 2 AC adapter connector — Connects to the AC adapter to power the computer and charge the battery . 3 VGA connector ?[...]

24 Using Y our Inspiron Laptop Front V iew Features 1 4 2 3[...]

25 Using Y our Inspiron Laptop 1 Power indicator light — Indicates the following power states: Solid white — The computer is on. • Breathing white — The computer is in standby mode. • Off — The computer is off or in hibernate state. • 2 Hard drive activity light — T urns on when the computer reads or writes data. A blinking[...]

26 Using Y our Inspiron Laptop Computer Base and Keyboard Features 1 2 3 4[...]

27 Using Y our Inspiron Laptop 1 Power button — T urns the computer on or off when pressed. 2 Function key row — The wireless enable and disable key , brightness increase and decrease keys, multimedia keys, and the touch pad enable or disable key are located in this row . For more information on the multimedia keys, see “Multimedia Control Ke[...]

28 Using Y our Inspiron Laptop T ouch Pad Gestures Scroll Allows you to scroll through content. The scroll feature includes: T raditional Scroll – Allows you to scroll up and down, or right and left. T o scroll up and down: Move a finger up or down in the vertical scroll zone (extreme right of the touch pad). T o scroll right and left: Move a fin[...]

29 Using Y our Inspiron Laptop Zoom Allows you to increase or decrease the magnification of the screen content. The zoom feature includes: One finger zoom – Allows you to zoom in or out. T o zoom in: Move a finger up in the zoom zone (extreme left of the touch pad). T o zoom out: Move a finger down in the zoom zone (extreme left of the touch pad)[...]

30 Using Y our Inspiron Laptop Multimedia Control Keys The multimedia control keys are located on the function key row on the keyboard. T o use the multimedia controls, press the required key . Y ou can configure the multimedia control keys on the keyboard using the Function Key Behavior in the System Setup (BIOS) utility or the Windows Mobility Ce[...]

31 Using Y our Inspiron Laptop Mute the sound Play the previous track or chapter Decrease the volume level Play or pause Increase the volume level Play the next track or chapter[...]

32 Using Y our Inspiron Laptop Using the Optical Drive CAUTION: Do not press down on the optical drive tray when you open or close it. Keep the optical drive tray closed when you are not using the optical drive. CAUTION: Do not move the computer while playing or recording a disc. The optical drive plays or records CDs, DVDs, and Blu-ray Discs (opti[...]

33 Using Y our Inspiron Laptop 1 disc 2 spindle 3 optical drive tray 4 eject button 1 3 4 2[...]

34 Using Y our Inspiron Laptop Display Features 3 1 2[...]

35 Using Y our Inspiron Laptop 1 Camera activity indicator — Indicates if the camera is on or off. 2 Camera — Built-in camera for video capture, conferencing, and chat. 3 Display — Y our display can vary based on selections you made when purchasing your computer . For more information about displays, see the Dell T echnology Guide available o[...]

36 Using Y our Inspiron Laptop Dell Extended Battery Life The Dell Extended Battery Life feature provides options to derive the maximum backup time from your battery . This feature is enabled by default and is activated when you disconnect the AC power . Press <F3> to enable or disable the feature. The Extended Battery Life pop-up appears to [...]

37 Using Y our Inspiron Laptop T o replace the battery: Slide the battery into the battery bay until it clicks into place. 1. 3 2 1 1 battery bay 2 battery 3 battery release latch[...]

38 Using Y our Inspiron Laptop Software Features NOTE: For more information about the features described in this section, see the Dell T echnology Guide available on your hard drive or at support.dell.com/manuals . Productivity and Communication Y ou can use your computer to create presentations, brochures, greeting cards, fliers, and spreadsheets.[...]

39 Using Y our Inspiron Laptop Dell Dock The Dell Dock is a group of icons that provides easy access to frequently-used applications, files, and folders. Y ou can personalize the Dock by: Adding or removing icons • Grouping related icons into categories • Changing the color and location of the Dock • Changing the behavior of the icon[...]

40 Using Y our Inspiron Laptop Dell DataSafe Online Backup NOTE: Dell DataSafe Online may not be available in all regions. NOTE: A broadband connection is recommended for fast upload/download speeds. Dell DataSafe Online is an automated backup and recovery service that helps protect your data and other important files from catastrophic incidents li[...]

41 Solving Problems This section provides troubleshooting information for your computer . If you cannot solve your problem using the following guidelines, see “Using Support T ools” on page 48 or “Contacting Dell” on page 7 1. Beep Codes Y our computer may emit a series of beeps during start-up if there are errors or problems. This series o[...]

42 Solving Problems Network Problems Wireless Connections If the wireless network connection is lost — The wireless router is offline or wireless has been disabled on the computer . Ensure that wireless is enabled (see “Enable • or Disable Wireless” on page 14 ). Check your wireless router to ensure it is • powered on and connected [...]

43 Solving Problems Power Problems If the power or battery indicator light is off — The computer is either turned off, in standby or hibernate mode, or not receiving power . Press the power button. The computer • resumes normal operation if it is off or in hibernate mode. Press a key on the keyboard, move the • connected mouse or a fing[...]

44 Solving Problems If the power indicator light is breathing white — The computer is in standby mode. Press a key on the keyboard, move the • connected mouse or a finger on the touch pad, or press the power button to resume normal operation. If the problem persists, contact Dell (see • “Contacting Dell” on page 71 ). If the battery[...]

45 Solving Problems Memory Problems If you receive an insufficient memory message — Save and close any open files and exit any • open programs you are not using to see if that resolves the problem. See the software documentation for • minimum memory requirements. Reseat the memory modules into the • connector(s) (see the Service Ma[...]

46 Solving Problems Lockups and Software Problems If the computer does not start up — Ensure that the AC adapter is firmly connected to the computer and to the electrical outlet. If a program stops responding — End the program: Press <Ctrl><Shift><Esc> simultaneously . 1. Click 2. Applications . Click the program that is no lo[...]

47 Solving Problems T o run the Program Compatibility Wizard: Windows Vista ® Click 1. Start → Control Panel → Programs → Use an older program with this version of Windows . In the welcome screen, click 2. Next . Follow the instructions on the screen. 3. Windows 7 Click 1. Start → Control Panel → Programs → Run programs made for previo[...]

48 Using Support T ools Dell Support Center The Dell Support Center helps you find the service, support, and system-specific information you need. T o launch the application, click the ic on i n th e taskbar . The Dell Support Center home page displays your computer’ s model number , service tag, express service code, and service contact informat[...]

49 Using Support T ools My Dell Downloads NOTE: My Dell Downloads may not be available in all regions. Some of the software pre-installed on your new computer do not include a backup CD or DVD. This software is available at My Dell Downloads. From this website you can download available software for reinstallation or create your own backup media. T[...]

50 Using Support T ools CMOS checksum error — Possible system board failure or Real T ime Clock (RTC) battery low . Replace the coin-cell battery (see the Service Manual at support.dell.com/manuals) or contact Dell (see “Contacting Dell” on page 71 ). CPU fan failure — CPU fan has failed. Replace the CPU fan (see the Service Manual at suppo[...]

51 Using Support T ools USB over current error — Disconnect the USB device. Y our USB device needs more power for it to function properly . Use an external power source to connect the USB device, or if your device has two USB cables, connect both of them. CAUTION - Hard Drive SELF MONITORING SYSTEM has reported that a parameter has exceeded its n[...]

52 Using Support T ools Dell Diagnostics If you experience a problem with your computer , perform the checks in “Lockups and Software Problems” on page 46 and run the Dell Diagnostics before you contact Dell for technical assistance. NOTE: Dell Diagnostics works only on Dell computers. NOTE: The Drivers and Utilities disc may not ship with your[...]

53 Using Support T ools NOTE: If yo u w ait to o l ong an d t he ope rat ing system logo appears, continue to wait until you see the Microsoft ® Windows ® d esk top , then shut down your computer and try again. NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Ut[...]

54 Using Support T ools If a problem is encountered during a test, 5. a message appears with an error code and a description of the problem. Write down the error code and problem description and contact Dell (see “Contacting Dell” on page 71 ). NOTE: The Service T ag for your computer is displayed at the top of each test screen. The Service T a[...]

55 Using Support T ools When the boot device list appears, highlight 3. CD/DVD/CD-RW and press <Enter>. Select the 4. Boot from CD-ROM option from the menu that appears and press <Enter>. T ype 5. 1 to start the CD menu and press <Enter> to proceed. Select 6. Run the 32 Bit Dell Diagnostics from the numbered list. If multiple vers[...]

56 Restoring Y our Operating System Y ou can restore the operating system on your computer using any of the following options: CAUTION: Using Dell Factory Image Restore or the Operating System disc permanently deletes all data files on your computer . If possible, backup your data files before using those options. Option Use System Restore as the f[...]

57 Restoring Y our Operating System System Restore Th e Microsoft ® Windows ® operating systems provide a System Restore option which allows you to return your computer to an earlier operating state (without affecting data files) if changes to the hardware, software, or other system settings have left the computer in an undesirable operating stat[...]

58 Restoring Y our Operating System T o undo the last System Restore: NOTE: Before you undo the last system restore, save and close all open files and exit any open programs. Do not alter , open, or delete any files or programs until the system restoration is complete. Click 1. Start . In the search box, type 2. System Restore and press <Enter&g[...]

59 Restoring Y our Operating System NOTE: If Dell DataSafe Local Backup is not available on your computer , use Dell Factory Image Restore (see “Dell Factory Image Restore” on page 61) to restore your operating system. Y ou can use Dell DataSafe Local Backup to restore your hard drive to the operating state it was in when you purchased your com[...]

60 Restoring Y our Operating System Upgrading to Dell DataSafe Local Backup Professional NOTE: Dell DataSafe Local Backup Professional may be installed on your computer , if you ordered it at the time of purchase. Dell DataSafe Local Backup Professional provides additional features that allow you to: Backup and restore your computer based on •[...]

61 Restoring Y our Operating System T o restore the factory image of your computer using the system recovery media: Insert the system recovery disc or USB key 1. and restart the computer . When the DELL 2. ™ logo appears, press <F12> immediately . NOTE: If you wait too long and the operating system logo appears, continue to wait until you s[...]

62 Restoring Y our Operating System NOTE: If Dell Factory Image Restore is not available on your computer , use Dell DataSafe Local Backup (see”Dell DataSafe Local Backup” on page 58 ) to restore your operating system. Use Dell Factory Image Restore only as the last method to restore your operating system. This option restores your hard drive t[...]

63 Restoring Y our Operating System Click 6. Dell Factory Image Restore . The Dell Factory Image Restore welcome screen appears. NOTE: Depending upon your configuration, you may need to select Dell Factory T ools , then Dell Factory Image Restore . Click 7. Next . The Confirm Data Deletion screen appears. NOTE: If you do not want to proceed with Fa[...]

64 Getting Help If you experience a problem with your computer , you can complete the following steps to diagnose and troubleshoot the problem: See “Solving Problems” on page 1. 41 for information and procedures that pertain to the problem your computer is experiencing. See the 2. Dell T echnology Guide available on your hard drive or at suppor[...]

65 Getting Help T echnical Support and Customer Service Dell’ s support service is available to answer your questions about Dell hardware. Our support staff use computer -based diagnostics to provide fast, accurate answers. T o contact Dell’ s support service, see “Before Y ou Call” on page 69 and “Contacting Dell” on page 71. DellConne[...]

66 Getting Help Online Services Y ou can learn about Dell products and services on the following websites: www .dell.com • www .dell.com/ap • (Asian/Pacific countries only) www .dell.com/jp • (Japan only) www .euro.dell.com • (Europe only) www .dell.com/la • (Latin American and Caribbean countries) www .dell.ca • (Cana[...]

67 Getting Help Automated Order -Status Service T o check on the status of any Dell products that you have ordered, you can go to support.dell.com , or you can call the automated order -status service. A recording prompts you for the information needed to locate and report on your order . If you have a problem with your order , such as missing part[...]

68 Getting Help Returning Items for Repair Under W arranty or for Credit Prepare all items being returned, whether for repair or credit, as follows: NOTE: Before you return the product to Dell, make sure to back up any data on the hard drive and on any other storage device in the product. Remove any and all confidential, proprietary and personal in[...]

69 Getting Help Before Y ou Call NOTE: Have your Express Service Code ready when you call. The code helps Dell’ s automated- support telephone system direct your call more efficiently . Y ou may also be asked for your Service T ag. Locating Y our Service T ag The Service T ag for your computer can be found on a label on the bottom of your compute[...]

70 Getting Help Remember to fill out the following Diagnostics Checklist. If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer . Y ou may be asked to type some commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only a[...]

71 Getting Help See your operating system documentation to determine the contents of the computer’ s start-up files. If the computer is connected to a printer , print each file. Otherwise, record the contents of each file before calling Dell. Error message, beep code, or diagnostic • code: Description of problem and troubleshooting • pr[...]

72 Finding More Information and Resources If you need to: See: reinstall your operating system “System Recovery Media” on page 60 run a diagnostic program for your computer , “Dell Diagnostics” on page 52 reinstall laptop system software “My Dell Downloads” on page 49 find more about the Microsoft ® Windows ® operating system and feat[...]

73 Finding More Information and Resources If you need to: See: find safety best practices information for your computer review W arranty information, T erms and Conditions (U.S. only), Safety instructions, Regulatory information, Ergonomics information, and End User License Agreement the safety and regulatory documents that shipped with your comput[...]

74 This section provides information that you may need when setting up, updating drivers for , and upgrading your computer . For more detailed specifications, see the Comprehensive Specifications at support.dell.com/manuals . NOTE: Offerings may vary by region. For more information regarding the configuration of your computer , click Start → Help[...]

75 Basic Specications Connectors Audio one microphone-in connector , one stereo headphone/speaker connector Mini-Card one T ype IIIA full Mini-Card slot, one half-size Mini-Card slot HDMI one 19-pin connector Network one RJ45 connector USB three 4-pin USB 2.0-compliant connectors Video one 15-hole connector Media card reader one 7-in-1 slot Comm[...]

76 Basic Specications Display T ype 14.0-inch HD WLED with T rueLife Height 173.95 mm (6.85 inches) Width 309.4 mm (12.2 inches) Diagonal 355.6 mm (14.0 inches) Battery 6-cell “smart” lithium ion Depth 53.12 mm (2.09 inches) Height 22.3 mm (0.88 inches) Width 274.5 mm (10.8 inches) W eight 0.35 kg (0.77 lb) Battery 9-cell “smart” lithium[...]

77 Basic Specications AC Adapter NOTE: Use only AC adapters specified for use with your computer . See the safety information that shipped with your computer . Input voltage 100–240 V AC Input current 1.5 A Input frequency 50–60 Hz Output power 65 W or 90 W Output current 3.34 A (65 W) (continuous) 4.62 A (90 W) (continuous) Rated output vol[...]

78 Basic Specications Computer Environment T emperature range: Operating 0° to 35°C (32° to 95°F) Storage –40° to 65°C (–40° to 149°F) Relative humidity (maximum): Operating 10% to 90% (non condensing) Storage 5% to 95% (non condensing) Maximum vibration (using a random vibration spectrum that simulates user environment): Operating 0[...]

79 Macrovision Product Notice This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation, and is intended[...]

80 Appendix Information for NOM, or Official Mexican Standard (Only for Mexico) The following information is provided in the device(s) described in this document in accordance with the requirements of the Official Mexican Standard (NOM): Importer: Dell México S.A. de C.V . Paseo de la Reforma 2620 - Flat 11° Col. Lomas Altas 11950 México, D.F . [...]

81 Index A AC adapter connecting 6 light status 25 specifications 77 airflow computer safety 5 audio connecting 21 B battery 6-cell 76 9-cell 76 coin-cell 76 light status 25 C camera 35 video resolution 75 CDs, playing and creating 38 chipset 74 computer capabilities 38 dimensions 77 setting up 5 connecting network cable 7 to the Internet 16 Contac[...]

82 Index D damage, avoiding 5 DataSafe Online Backup 40 Dell Diagnostics 52 Dell Dock 39 display size 76 types 76 drivers and downloads 73 DVDs, playing and creating 38 E e-mail technical support 66 F FTP login, anonymous 66 H HDMI 75 connecting 23 headphones, connecting 21 help, getting assistance and support 64 I Internet connection 16 ISP , Inte[...]

83 Index memory configurations 74 types 74 microphone analog 25 connecting external 21 Mini-Cards 75 N network connector 75 NOM 80 O optical drive 21 P playing CD/DVD 31 power/battery indicator lights 25 powering up the computer 8 processors 74 R recovering data 40 S security cable, connecting 23 setup, before you begin 5 SIM card 12 support e-mail[...]

84 Index T touch pad gestures 28 U USB 21 , 2 3 V ventilation, ensuring 5 VGA connecting 23 video connector 75 volume 31 W Windows setting up 9 wired network network cable, connecting 7 wireless cards 75 setting up 17[...]

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0 Y X K V H A 0 0 Printed in the U.S.A. www .dell.c om | support.dell. com[...]