Dell 19T инструкция обслуживания

SETUP GUIDE INSPIRON ™[...]

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SETUP GUIDE Regulatory Model: W01B Regulatory T ype: W01B001 INSPIRON ™[...]

Notes, Cautions, and W arnings NOTE: A NOTE indicates important information that helps you make better use of your computer . CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A W ARNING indicates a potential for property damage, personal injury , or death. If you purch[...]

3 Setting Up Y our Inspiron One . . . . . . . . . . . . 5 Before Setting Up Y our Computer . . . . . . . . . 5 Connect the Keyboard and Mouse . . . . . . . . . 6 Connect the Power Cable . . . . . . . . . . . . . . . . 7 Connect the Network Cable (Optional) . . . . . 8 Adjust the Computer Stand . . . . . . . . . . . . . . 1 0 Press the Power Button [...]

4 Contents Restoring Y our Operating System . . . . . . . 50 System Restore . . . . . . . . . . . . . . . . . . . . . . . 5 0 Dell Factory Image Restore . . . . . . . . . . . . . 5 2 Operating System Reinstallation . . . . . . . . . 5 4 Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . 56 T echnical Support and Customer Service . . . .[...]

5 This section provides information about setting up your Inspiron ™ One 19T . WARNING: Before you begin any of the procedures in this section, read the safety information that shipped with your computer . For additional safety best practices information, see the Regulatory Compliance Homepage at www .dell.com/regulatory_compliance. NOTE: Y our c[...]

6 Setting Up Y our Inspiron One Connect the Keyboard and Mouse Connect the USB keyboard and mouse to the USB connectors on the computer . NOTE: If you purchased a wireless keyboard and mouse along with your computer , connect the USB receiver to the USB connector . For more information, see the documentation that shipped with your keyboard and mous[...]

7 Setting Up Y our Inspiron One Connect the Power Cable[...]

8 Setting Up Y our Inspiron One Connect the Network Cable (Optional)[...]

9 Setting Up Y our Inspiron One A network connection is not required to complete this computer setup, but if you have an existing network or Internet connection that uses a cable connection (such as a home cable modem or Ethernet jack), you can connect it now . NOTE: Use only an Ethernet cable (RJ45 connector) to connect to the network connector . [...]

10 Setting Up Y our Inspiron One Adjust the Computer Stand WARNING: Do not use the stand to carry the computer . NOTE: The stand must be closed before using the computer with a VESA wall mount. Pull the stand to adjust the display to a comfortable viewing angle. A distinct click is heard when the stand is opened or closed. Y our computer supports U[...]

11 Setting Up Y our Inspiron One Press the Power Button[...]

12 Setting Up Y our Inspiron One Set Up Microsoft Windows 7 Y our Dell computer is preconfigured with the Microsoft ® Windows ® 7 operating system. T o set up Windows for the first time, follow the instructions on the screen. These steps are mandatory and may take some time to complete. The Windows setup screens will take you through several proc[...]

13 Setting Up Y our Inspiron One Connect to the Internet (Optional) T o connect to the Internet, you need an external modem or network connection and an Internet Service Provider (ISP). If an external USB modem or Wireless LAN adapter is not a part of your original order , you can purchase one at www .dell.com . Setting Up a Wired Connection If you[...]

14 Setting Up Y our Inspiron One Setting Up a Wireless Connection NOTE: T o set up your wireless router , see the documentation that shipped with your router . Before you can use your wireless Internet connection, you need to connect to your wireless router . T o setup your connection to a wireless router: Save and close any open files, and exit an[...]

15 Setting Up Y our Inspiron One T o set up your Internet connection: Save and close any open files, and exit any 1. open programs. Click 2. Start → Control Panel . Click 3. Network and Sharing Center → Set up a new connection or network → Connect to the Internet . The Connect to the Internet window appears. NOTE: If you do not know which typ[...]

16 Using Y our Inspiron One This section provides information about the features available on your Inspiron One. Right V iew Features 2 1 3 INSPIRON[...]

17 Using Y our Inspiron One 1 Right panel buttons and connectors — Adjusts brightness and connects USB, audio, and other devices to the appropriate connectors. 2 Hard drive activity light — T urns on when the computer reads or writes data. A blinking light indicates hard drive activity . CAUTION: T o avoid loss of data, never turn off the compu[...]

18 Using Y our Inspiron One Right Panel Buttons and Connectors 1 2 3 4 6 7 5[...]

19 Using Y our Inspiron One 1 Auto adjust button — Automatically adjusts the display with the incoming video signal. 2 Brightness adjust button — Press this button to access the “Brightness” control menu and then use the + (auto adjust button) or the - (brightness adjust button) to increase or decrease the brightness. 3 8-in-1 Media Card Re[...]

20 Using Y our Inspiron One Left V iew Features 4 5 3 2 1[...]

21 Using Y our Inspiron One 1 Computer stand — Provides stability to the computer and also allows you to adjust the display to a comfortable viewing angle. 2 Security cable slot — Attaches a commercially available security cable to the computer . 3 Optical drive eject button — Opens the optical drive when pressed. 4 Optical drive light — Bl[...]

22 Using Y our Inspiron One Using the Optical Drive CAUTION: Do not press on the disc tray when you open or close it. Keep the tray closed when you are not using the drive. CAUTION: Do not move the computer while playing or recording a disc. Press the eject button on the optical drive. 1. Place the disc with the printed side facing towards you and [...]

23 Using Y our Inspiron One 4 2 3 1 1 optical drive tray 2 spindle 3 disc 4 eject button[...]

24 Using Y our Inspiron One Back V iew Features 3 1 2[...]

25 Using Y our Inspiron One 1 VESA mount cover — Covers the VESA mount screw holes. Remove this cover to mount your computer on a VESA mount. Y ou can purchase one of many different VESA mounts at www .dell.com . 2 Back panel connectors — Connects USB, audio, and other devices to the appropriate connectors. 3 Service T ag/Express Service Code ?[...]

26 Using Y our Inspiron One Back Panel Connectors 1 2 3 4 8 7 6 5[...]

27 Using Y our Inspiron One 1 Power connector — Connects to the power cable. The appearance of this connector may vary . 2 Parallel connector — Connects to older printers and scanners. 3 Network connector — Connects to a network or a broadband device if you are using a wired network. The two lights next to the connector indicate status and ac[...]

28 Using Y our Inspiron One Display Features 1 2 3[...]

29 Using Y our Inspiron One 1 Camera activity indicator — Indicates if the camera is on or off. 2 Camera — Built-in camera for video capture, conferencing, and chat. 3 Microphone — Provides high quality sound for video chatting and voice recording.[...]

30 Using Y our Inspiron One Using the T ouch Screen (Optional) The touch screen feature on your Inspiron One converts your computer into an interactive display . Dell T ouch Zone T o launch the Dell T ouch Zone software click Start → Dell T ouch Zone. Y ou can access the following features in the Dell T ouch Zone: Picture Viewer — • View ,[...]

31 Using Y our Inspiron One T ouch Screen Gestures NOTE: Some of these gestures may not work outside the Dell T ouch Zone. Zoom Allows you to increase or decrease the magnification of the screen content. Pinch — Allows you to zoom in or zoom out by moving two fingers apart or bringing them closer together on the screen. T o zoom in : Move two fin[...]

32 Using Y our Inspiron One Scroll Allows you to scroll through content. Pan — Allows you to move the focus on the selected object when the entire object is not visible. Move two fingers in the desired direction to pan scroll the selected object. Scroll V ertical — Allows you to scroll up or down on the active window . Move a finger up or down [...]

33 Using Y our Inspiron One Software Features NOTE: For more information about the features described in this section, see the Dell T echnology Guide available on your hard drive or at support.dell.com/manuals . Productivity and Communication Y ou can use your computer to create presentations, brochures, greeting cards, fliers, and spreadsheets. Y [...]

34 Using Y our Inspiron One Customizing the Desktop Y ou can use the customizing options available in your operating system to change the appearance, resolution, wallpaper , screensaver , and so on. Right-click an open area of the desktop. 1. Click 2. Personalize , to open the Change the visuals and sounds on your computer window and learn more abo[...]

35 Using Y our Inspiron One T ransferring Information to a New Computer T o transfer information to a new computer: Click 1. Start → Control Panel → Getting Started → T ransfer files from another computer . Follow the instructions on the 2. Windows Easy T ransfer wizard. Backing Up Y our Data It is recommended that you periodically back up fi[...]

36 Solving Problems This section provides troubleshooting information for your computer . If you cannot solve your problem using the following guidelines, see “Using Support T ools” on page 43 or “Contacting Dell” on page 63. T ouch Screen Problems Some or all multi-touch features are not working — Certain touch and multi-touch features m[...]

37 Solving Problems If the touch screen starts losing its sensitivity — The touch screen may have foreign particles (such as sticky notes) that are blocking the touch sensors. T o remove these particles: T urn off the computer . 1. Disconnect the power cord from the wall outlet. 2. CAUTION: Do not spray water or a cleaning liquid directly on the [...]

38 Solving Problems Network Problems Wireless Connections If the wireless network connection is lost — The wireless router is offline or wireless has been disabled on the computer . Check your wireless router to ensure it is • powered on and connected to your data source (cable modem or network hub). Interference may be blocking or interrupt[...]

39 Solving Problems Power Problems If the power light is off — The computer is turned off or not receiving power . There may also be a problem with the system board. Press the power button to resume normal • operation. If the power cable is plugged into a power • strip, ensure that the power strip is plugged into an electrical outlet an[...]

40 Solving Problems If you encounter interference that hinders reception on your computer — An unwanted signal is creating interference by interrupting or blocking other signals. Some possible causes of interference are: Power , keyboard, and mouse extension • cables. T oo many devices connected to a • power strip. Multiple power strips[...]

41 Solving Problems Lockups and Software Problems If the computer does not start up — Ensure that the power cable is firmly connected to the computer and to the electrical outlet. If a program stops responding — End the program: Press <Ctrl><Shift><Esc> simultaneously . 1. Click 2. Applications . Select the program that is no [...]

42 Solving Problems Click 1. Start . In the search box, type 2. Use an older program with this version of Windows and press <Enter>. Follow the instructions on the 3. Program Compatibility wizard. If you have other software problems — Write down the error code and problem • description and contact Dell (see “Contacting Dell” on pag[...]

43 Using Support T ools Dell Support Center The Dell Support Center helps you find the service, support, and system-specific information you need. T o launch the application, click the ico n i n t he taskbar . The Dell Support Center home page displays your computer’ s model number , service tag, express service code, and service contact informat[...]

44 Using Support T ools System Messages If your computer has an issue or error , it may display a S ys t em Me s sa g e t ha t w ill h e lp yo u i d en t if y t he ca u se an d a c ti o n n ee d ed to r e so l ve th e i s su e . NOTE: If the message you received is not listed in th e foll owing exampl es, se e the documentation for either the opera[...]

45 Using Support T ools Enter system setup and ensure that the boot • sequence information is correct (see the Dell T echnology Guide available on your hard drive or at support.dell.com/manuals ). No timer tick interrupt — A chip on the system board might be malfunctioning or motherboard failure. Contact Dell for assistance (see “Contactin[...]

46 Using Support T ools Dell Diagnostics If you experience a problem with your computer , perform the checks in “Lockups and Software Problems” on page 41 and run the Dell Diagnostics before you contact Dell for technical assistance. It is recommended that you print these procedures before you begin. NOTE: Dell Diagnostics works only on Dell co[...]

47 Using Support T ools NOTE: If yo u w ait to o l ong an d t he ope rat ing system logo appears, continue to wait until you see the Microsoft ® Windows ® d esk top ; then, shut down your computer and try again. NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and U[...]

48 Using Support T ools If you encounter a problem during a test, a 5. message appears with the error code and a description of the problem will appear on your screen. Write down the error code and problem description and contact Dell (see “Contacting Dell” on page 63 ). NOTE: The Service T ag for your computer is displayed at the top of each t[...]

49 Using Support T ools Select 4. Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your computer . Select the test you want to run. 5. If you encounter a problem during a test, 6. a message with the error code and a description of the problem will appear on your screen. Writ[...]

50 Restoring Y our Operating System Y ou can restore your operating system in the following ways: System • Restore returns your computer to an earlier operating state without affecting data files. Use System Restore as the first solution for restoring your operating system and preserving data files. Dell • Factory Image Restore returns yo[...]

51 Restoring Y our Operating System CAUTION: Make regular backups of your data files. System Restore does not monitor your data files or recover them. NOTE: The following instructions are applicable to the Windows default view , so they may not apply if you set your Dell ™ computer to the Windows Classic view . Starting System Restore Click 1. St[...]

52 Restoring Y our Operating System Dell Factory Image Restore CAUTION: Using Dell Factory Image Restore permanently deletes all data on the hard drive and removes any programs or drivers installed after you received your computer . If possible, back up all the data before using this option. Use Dell Factory Image Restore only if System Restore did[...]

53 Restoring Y our Operating System Performing Dell Factory Image Restore T urn on the computer . When the Dell logo 1. appears, press <F8> several times to access the Advanced Boot Options Window . NOTE: If you wait too long and the operating system logo appears, wa it u nt il you see the Microsoft ® Windows ® desktop; then, shut down your[...]

54 Restoring Y our Operating System Operating System Reinstallation Before Y ou Begin If you are considering reinstalling the Windows operating system to correct a problem with a newly installed driver , first try using Windows Device Driver Rollback. T o roll back a device driver: Click 1. Start . Right-click 2. Computer . Click 3. Properties → [...]

55 Restoring Y our Operating System Reinstalling Microsoft Windows The reinstallation process can take 1 to 2 hours to complete. After you reinstall the operating system, you must also reinstall the device drivers, virus protection program, and other software. Save and close any open files and exit any 1. open programs. Insert the 2. Operating Syst[...]

56 Getting Help If you experience a problem with your computer , you can complete the following steps to diagnose and troubleshoot the problem: See “Solving Problems” on page 1. 36 for information and procedures that pertain to the problem your computer is experiencing. See the 2. Dell T echnology Guide for more troubleshooting information. See[...]

57 Getting Help T echnical Support and Customer Service Dell’ s support service is available to answer your questions about Dell hardware. Our support staff use computer -based diagnostics to provide fast, accurate answers. T o contact Dell’ s support service, see “Before Y ou Call” on page 61 and then see the contact information for your r[...]

58 Getting Help Online Services Y ou can learn about Dell products and services on the following websites: www .dell.com • www .dell.com/ap • (Asian/Pacific countries only) www .dell.com/jp • (Japan only) www .euro.dell.com • (Europe only) www .dell.com/la • (Latin American and Caribbean countries) www .dell.ca • (Cana[...]

59 Getting Help Automated Order -Status Service T o check on the status of any Dell products that you have ordered, you can go to support.dell.com , or you can call the automated order -status service. A recording prompts you for the information needed to locate and report on your order . For the telephone number to call your region, see “Contact[...]

60 Getting Help Returning Items for Repair Under W arranty or for Credit Prepare all items being returned, whether for repair or credit, as follows: NOTE: Before you return the product to Dell, make sure to back up any data on the hard drive and on any other storage device in the product. Remove any and all confidential, proprietary and personal in[...]

61 Getting Help Pack the equipment to be returned in the 5. original (or equivalent) packing materials. NOTE: Y ou are responsible for paying shipping expenses. Y ou are also responsible for insuring any product returned, and you assume the risk of loss during shipment to Dell. Collect On Delivery (C.O.D.) packages are not accepted. NOTE: Returns t[...]

62 Getting Help Diagnostic Checklist Name: • Date: • Address: • Phone number: • Service T ag (bar code on the back of the • computer): Express Service Code: • Return Material Authorization Number (if • provided by Dell support technician): Operating system and version: • Devices: • Expansion cards: •?[...]

63 Getting Help Contacting Dell For customers in the United States, call 800-WWW-DELL (800-999-3355). NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone- based support and service options. Availabil[...]

64 Finding More Information and Resources If you need to: See: reinstall your operating system the Operating System disc run a diagnostic program for your computer , reinstall desktop system software, or update drivers for your computer , and readme files the Drivers and Utilities disc NOTE: Drivers and documentation updates can be found at support[...]

65 Finding More Information and Resources If you need to: See: find your Service tag/Express Service Code — Y ou must use the service tag to identify your computer on support.dell.com or to contact technical support the back of your computer the Dell Support Center . T o launch the Dell Support Center , click the icon in the taskbar . find driver[...]

66 Computer Model Inspiron One 19T Computer Information Processor types Intel ® Celeron ® Dual-Core Intel Pentium ® Dual-Core Intel Core ™ 2 Duo Intel Core2 Quad System chipset Intel G41+ICH7 Drives and Devices Drives One 3.5-inch internal hard-drive and one tray-load optical drive Wireless (optional) LAN 802.11 b/g Camera 1.3 megapixel Basic [...]

67 Basic Specications Drives and Devices Available devices Serial A T A hard drive, DVD-ROM (optional), DVD+/- RW (optional), microphone array , and 8-in-1 Media Card Reader Memory T ype Dual channel 800 MHz DDR2 Minimum 1 GB Maximum 4 GB External Connectors Network adapter RJ45 connector USB 2.0 Three side-panel and three back-panel connectors [...]

68 Basic Specications Video T ype Intel X4500 Audio T ype Integrated speakers Display T ype (active-matrix TFT) 18.5 inches, 16:9, WXGA Maximum resolution 1366 x 768 Power W attage 130 W V oltage 100-240 V AC Backup battery 3-V CR2032 lithium coin cell Physical Height 385.9 mm (15.2 inches) Width 476.9 mm (18.8 inches) Depth 107.3 mm (4.2 inches[...]

69 Basic Specications Computer Environment Maximum vibration (using a random-vibration spectrum that simulates user environment): Operating 0.26 GRMS random for 2 min in all operational orientations Storage 2.2 GRMS random for 15 mins Maximum shock: Operating Half-Sine Pulse: 40G for 2ms with a change in velocity of 20 in/s (51 cm/s) Storage Hal[...]

70 Appendix Macrovision Product Notice This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation, and is[...]

71 Appendix Information for NOM, or Official Mexican Standard (Only for Mexico) The following information is provided in the device(s) described in this document in accordance with the requirements of the Official Mexican Standard (NOM): Importer: Dell México S.A. de C.V . Paseo de la Reforma 2620 - 11° Col. Lomas Altas 11950 México, D.F . Regul[...]

72 A airflow , allowing 5 audio 68 B backups creating 35 C calling Dell 61 CDs, playing and creating 33 chipset 66 computer weights and dimensions 68 computer capabilities 33 computer environment 68 computer , setting up 5 connect(ing) optional network cable 8 conserving energy 34 Contacting Dell online 63 customer service 57 customizing your deskt[...]

73 Index Dell T echnology Guide for futher information 64 Dell T ouch Zone 30 Diagnostic Checklist 61 disc drive supported disc sizes 22 discs using 22 drivers and downloads 65 drives and devices 66 DVDs, playing and creating 33 E email addresses for technical support 58 energy conserving 34 expansion bus 68 F finding more information 64 flick 31 f[...]

74 Index I Internet connection 13 ISP Internet Service Provider 13 L line-in connector 19 M media card reader 19 memory minimum and maximum 67 memory problems solving 40 Memory Stick reader 19 memory support 67 microphone connector 19 MMC 19 Multi Media Card reader 19 N network connection fixing 38 network speed testing 38 P physical specifications[...]

75 Index R reinstalling Windows 50 resources, finding more 64 restoring factory image 52 S setup, before you begin 5 shipping products for return or repair 60 software features 33 software problems 41 solving problems 36 specifications 66 support email addresses 58 support sites worldwide 57 System Messages 44 System Restore 50 T touch screen 30 ge[...]

76 Index W warranty returns 60 Windows 50 Program Compatibility Wizard 41 reinstalling 55 wireless network connection 38 X xD-Picture Card reader 19[...]

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0 1 H N X J A 0 0 Printed in the U.S.A. www .dell. com | suppor t. dell.c om[...]