Dell 2200 инструкция обслуживания

www .dell.com | support.dell.com Dell™ Dimension™ 2200 Owner ’s Manual[...]

Hints, Notices, and Cautions HINT : A HINT indicates important inform ation that helps you make better use of your computer . NOTICE: A NOTICE indicates either potenti a l damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indi cates a potential for property damage, personal injury , or death. Abbreviation[...]

Contents 3 Contents Safety Inst r uctions . . . . . . . . . . . . . . . . . . . . . . . . 9 When Using Y our Computer . . . . . . . . . . . . . . . . . . . 9 When Working Inside Y our Computer . . . . . . . . . . . . . . 11 Protecting Against Electrostatic Discharge . . . . . . . . . . . 13 Ergonomic Computing Ha bits . . . . . . . . . . . . . . . [...]

4 Contents Video and Monitor Pr obl e ms . . . . . . . . . . . . . . . . . . . 28 If the screen is blank . . . . . . . . . . . . . . . . . . . . . . 28 If the sc reen is diffi cult to read . . . . . . . . . . . . . . . . . 29 Sound and Speaker Problems . . . . . . . . . . . . . . . . . . . 30 No sound from speakers . . . . . . . . . . . . . . . . .[...]

Contents 5 Internet Connection Problems . . . . . . . . . . . . . . . . . . . 43 If you have a problem with your Internet connection . . . . . . . 43 E-Mail Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Resolving Other T echnical Problems . . . . . . . . . . . . . . . . 45 Reinstalling Drivers . . . . . . . . . . . . . . . . . . .[...]

6 Contents Adding Memory . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Replacing the Com puter Cover . . . . . . . . . . . . . . . . . . 80 4 Appendix Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Standard Settings . . . . . . . . . . . . . . . . . . . . . . . . . 86 Viewing Settings . . . . . . . . . . . . . . . [...]

Contents 7 Three- Y ear Limited W arranty (Canada Only) . . . . . . . . . 129 "T otal Satisfaction" R eturn Po licy (U.S. Only) . . . . . . . . . 13 3 One- Y ear End-User Manufacturer Guarantee (Latin America and the Caribbean Only) . . . . . . . . . . . . 134 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137[...]

8 Contents[...]

Safety Instr uctions 9 Safety Instructions Use the follo wing safety guidelines to help protect your co mputer from potential damage and to ensure your own personal safety . When Using Y our Computer As you use your computer , observe th e follo wi ng safe-handling guide lines. CA UTION: Do not operate your computer with a ny cover(s) (including co[...]

10 Safety Instr uctions www .dell.com | support.dell.com T o help avoid damaging a computer with a ma nual voltage selection switch, ensure that t he voltage selection switch is set to match the AC power available at your location: – 115 V/60 Hz in most of North and South America and some F ar Eastern countries such as South Korea and T a iwan ?[...]

Safety Instr uctions 11 • T o help protect your computer fr om sudden, transie nt increases and decreases in electrical power , use a su rge suppressor , line conditioner , or uninterruptible power supply (UPS). • Be sure nothing r ests on your computer ’s cables and that the cables are not located where they can be stepped on or tripped over[...]

12 Safety Instr uctions www .dell.com | support.dell.com 3 Ground yourself by touching an unpainted metal surface on the chassis, such as the metal around the car d-slot openings at the back of the computer , before touching anyt hing inside your computer . While you work, periodically touch an unpainted me ta l surface on the computer chas sis to [...]

Safety Instr uctions 13 Protecting Against Electrostatic Discharge Static electricity can harm delicate components inside your computer . T o prevent static damage, discharge static electricity from your body before you touch any of your computer ’s el ectronic components, such as the microprocessor . Y ou can do so by touchi ng an unpainted meta[...]

14 Safety Instr uctions www .dell.com | support.dell.com Battery Disposal Y our computer uses a lithium coin-cell ba ttery . The lithium coin-cell battery is a long-life battery , and it is very possible that you wi ll never need to replace it. However , should you need to replace it, see page 89. Do not dispose of the batte ry along with household[...]

1 SECTION 1 Setting Up Connecting a Printer T ransfer ring Inform ation to a New Computer (Windows XP Only) Setting Up a Home and Office Network (Windows XP Only) T ur ning Off the Computer[...]

16 Setting Up www .dell.com | support.dell.com Connecting a Printer See the documentation that came wi th the printer for any recommended preparation procedur es, such as: • Removing th e packaging • Installing the toner or ink cartridge • Loading paper Then follow the instructions that came with the printer to connect it to the computer . If[...]

Setting Up 17 3 T urn on the printer and then turn on the computer . If the Add New Hardware Wizard window appears, click Cancel . 4 Install the printer driver if necessar y (see "Installing the Printer Driver" on page 18). USB Printer F ollow the instructions that came with the USB printer to connect it to the computer . If no informatio[...]

18 Setting Up www .dell.com | support.dell.com HINT : Y our computer has four USB connectors on the back panel (see page 58). Installing the Printer Driver F ollow the instructions that came with the printer to insta ll printer drivers. If no information was provided with th e printer , then refer to the following instructions. If you need to insta[...]

Setting Up 19 T o check if your printer driver is installed on a computer ru nning the W indows XP operating s ystem, click the Start button, click Control P anel, click P rinters and Other Hardware , and then click V iew installed printers or fax prin ters . If your computer runs W indows 2000, click the Start button, point to Settings , and th en[...]

20 Setting Up www .dell.com | support.dell.com Setting Up a Home and Office Network (Windows XP Only) W indows XP provides a Network Setup W izard to guide you through the process of sharing files, printers, or an Internet connection between computers in a home or small office. HINT : Selecting the connection method This computer connects directly [...]

Setting Up 21 4 Click Shut down and then click OK . The computer automatically turns off after the shutdown process finishes. 5 T urn off your monitor and any other devices connected to power .[...]

22 Setting Up www .dell.com | support.dell.com[...]

2 SECTION 2 Solving Problems Finding Solutions Accessing Help Files Po w e r Pr o b l e m s Start-Up Er ror Messages Video and Monitor Problems Sound and Speaker P roblems Pri nt e r Pr o bl e ms Scanner Problems Modem Problems Mouse P roblems Keyboard P roblems Drive Problems Network Problems Microsof t ® Windows ® Er ror Messages Ge n er a l Pr[...]

24 Solving P roblems www .dell.com | support.dell.com Finding Solutions Sometimes it’s difficult to figure out wher e to go for answers. Use this chart to help you quickly find the answers to your questions. See page 26. See page 27. Get technical assistance from Dell. See page 92.[...]

Solving P roblems 25 See page 28 . See page 30. See page 32. See page 34. See page 36. See page 37 . See page 37 . See page 40. See page 42. See page 34 . See page 41. See page 43. See page 44 . See page 45.[...]

26 Solving P roblems www .dell.com | support.dell.com Accessing Help Files Po w e r P r o b l e m s HINT : See the T ell Me How help file for information on the standby mode. T O ACCESS THE T ell Me How HELP FILE Microsoft ® Win d o w s ® XP 1 Click the Start button, and then click Help an d Support . 2 Click User and system gu ides , and then cl[...]

Solving P roblems 27 Start-Up Error Messages C HECK THE POWER CABLE CONNECTIO N — Be sure that the power cable is firmly inserted into the electrical outlet and the computer power connector . C ONNECT THE COMPUTER DIRECTLY TO AN ELECTRICAL OUTLET — Bypass power protection devices, power strips, and the e xtension cable to verify that the comput[...]

28 Solving P roblems www .dell.com | support.dell.com Video and Monitor Problems If the screen is blank HINT : See the documentation that came with your monitor for fault indications and troubleshooting procedures specific to your monitor . C HECK THE VIDEO CABLE CONNEC TION — Check for bent pins (most video cable connectors have missing pins, bu[...]

Solving P roblems 29 If the screen is difficult to read A DJUST THE CONTRAST AND BRI GHTNESS — See the documentation that came with your monitor for instructions on adjusting the contrast and brightness. M OVE THE SUBWOOFER AWAY FROM THE MONITOR — If your speaker system includes a subwoofer , ensur e that the subwoofer is at least 2 ft (60 cm) [...]

30 Solving P roblems www .dell.com | support.dell.com Sound and Speaker Problems HINT : The volume control in some MP3 players overrides the Windows volume setting. If you have been listening to MP3 songs, make sure that you did not turn the player volume down or off . No sound from speakers A DJUST THE W INDOWS DISPLAY SETTINGS Wi n d o w s X P 1 [...]

Solving P roblems 31 No sound from headphones E NABLE DIGIT AL MODE — In W indows XP , your speakers do not work if the CD drive is not operating in digital mode. T o enable digital mode: 1 Click the Start button, click Control P anel , and then click Sounds, Speech, and Audio Devices . 2 Click Sounds and Audio Devices . 3 Click the Hardware tab.[...]

32 Solving P roblems www .dell.com | support.dell.com Printer Problems HINT : If you need technical assistance for your printer , call the printer ’s manufacturer (see the documentation that came with the printer for the correct phone number). Dell does not cover the printer ’s warranty . If you cannot print to a parallel port printer D ISABLE [...]

Solving P roblems 33 If you cannot print to a USB printer T EST THE ELECTRIC AL OUTLET — Ensure that the electrical outlet is working by testing it with another device, such as a lamp. R EINSTALL THE PRINTER DRIVER — See page 18. C HECK FOR INTERRUPT REQUEST CONFLICTS — See page 47. V ERIFY THE PRINTER CABLE CONNECTIONS — Ensur e that the p[...]

34 Solving P roblems www .dell.com | support.dell.com Scanner Problems HINT : If you need technical assistance for your scanner , call the scanner ’s manufacturer (see the documentation that came with the scanner for the cor rect phone number). Dell does not cover the scanner ’s warranty . Modem Problems HINT : Connect the modem to an analog te[...]

Solving P roblems 35 C HECK THE TELEPHONE LINE — T ry using a different te lephone line. If you are using a line that is 10 ft (3 m) or mor e in length, try a shorter one. V ERIFY THAT THE MODEM IS COMMUNI CATING WITH W INDOWS Wi n d o w s X P 1 Click the Start button, and then click Control P anel . 2 Click P rinters and Othe r Hardware . 3 Clic[...]

36 Solving P roblems www .dell.com | support.dell.com Mouse Problems I F YOU CONNECTED THE MOUSE BEFORE TURNING ON THE COMPUTER , RECONNECT THE MOUSE CABLE 1 P ress <Ctrl> <Esc> to display the Start menu. 2 In W indows XP , type u , pr ess the k eyboard arrow keys to highlight Shut down or Tu r n O f f , and then pr e ss <En ter>.[...]

Solving P roblems 37 K eyboard Problems Drive Problems If you cannot save a file to a floppy disk R ECONNECT THE KEYBOARD CABLE — Shut down the computer (see page 20), r econnect the k eyboard cable as shown on the ST AR T HERE sheet for your computer , and then restart the computer . C HECK FOR INTERRUPT REQUEST CONFLICTS — See page 47. E NSUR[...]

38 Solving P roblems www .dell.com | support.dell.com If you cannot play a music C D or install a progra m from a CD HINT : High-speed CD drive vibration is normal and may cause noise. This does not indicate a defect in the drive or the CD . C ANNOT SAVE FILES TO A FLOPPY DISK — Ensure that the floppy disk is not full or write-protected (locked).[...]

Solving P roblems 39 If you cannot play a DVD movie HINT : Because of different worldwide file types, not all DVD titles work in all DVD drives. If the CD-RW drive stops writing HINT : If you disable standby mode to write to a CD-RW drive, remember to reenable standby mode when you finish writing to the CD. I F HEADPHONES ARE CONNE CTED TO THE FRON[...]

40 Solving P roblems www .dell.com | support.dell.com If you have a hard drive problem Network Problems R UN S CAN D ISK 1 In W indows XP click the Start button, and then click My Computer . In W indows 2000 double-click the My Computer icon on the W indows desktop. 2 Right-click on the drive letter (local disk) that you want to scan for errors, an[...]

Solving P roblems 41 Microsoft ® Windows ® Error Messages x : IS NOT ACCESSIBLE . T HE DEVICE IS NOT READY — Insert a disk into the drive and try again. A FILENAM E CANNOT CONTAIN ANY OF THE FOLLOWING CHARACTERS : / : * ? “ < > | — Do not use these characters in filenames. N OT ENOUGH MEMORY OR RESOURCES . C LOSE SOME PROGRAMS AND [...]

42 Solving P roblems www .dell.com | support.dell.com General Program Problems A program crashes A program stops responding A program error causes the system to lock up HINT : ScanDisk may r un when you restart the computer . Follow the instr uctions o n the scre en. A solid blue screen appears HINT : ScanDisk may r un when you restart the computer[...]

Solving P roblems 43 A program is designed for an earlier Windows operating system Internet Connection Problems If you have a problem with your Internet connection R UN THE P ROGRAM C OMPATIBILITY W IZARD W indows XP provides a Program Compatibility W izard that configures a program to run in an environment more similar to older W indows operating [...]

44 Solving P roblems www .dell.com | support.dell.com E-Mail Problems T URN OFF CALL WAITING ( CATCH - PHONE )— See your tele phone directory for instructions on deactivating this featur e. Then adjust the dial-up networking connection properties. Wi n d o w s X P 1 Click the Start button, and then click Control P anel. 2 Click P rinters and Othe[...]

Solving P roblems 45 R esolving Other T echnical Problems R einstalling Drivers NOTICE: The Dell | Support website, support.dell.com , and the Dell Dimension R esourceCD provide approved drivers fo r Dell™ computers. If you install drivers ob tained from other s o urces, your computer might not work correctly . A driver is a softwar e program tha[...]

46 Solving P roblems www .dell.com | support.dell.com 4 When you see the W indows deskt op, reinsert the ResourceCD into the CD or DVD drive. 5 At the W elcome Del l System Owner screen, click Next . HINT : The Re s o u r c e C D displays drivers only for hardware that Dell installed at the time of purchase. If you installed any additional hardw ar[...]

Solving P roblems 47 3 Click the Hardware tab, and then click Device Manag er . 4 In the Device Manager window , right-click the device for which the new driver was installed, and then click P roper ties . 5 Click the Drivers tab. 6 Click Rol l B a c k Dr i v e r . R esolving Software and Hardware Incompatibilities W indows XP and W indows 2000 IRQ[...]

48 Solving P roblems www .dell.com | support.dell.com Y ou can also use the W indows XP Ha rdware T roubleshooter . T o u se the troubleshooter , click the Start button and click Help and Support . T ype hardware troubleshooter in the Search field, and then click the arrow to start the search. Click Hardware T roubleshooter in the Search R esults l[...]

Solving P roblems 49 Y ou can also use the W indows 2000 Ha rdware T roubleshooter . T o use the troubleshooter , click the Start button and click Help . Click T roubleshooting and Maintenance on the Con tents tab, click Windows 2000 troubleshooters , and then click Hard ware . In the Hardware T roubleshooter list, click I need to resolve a hardwar[...]

50 Solving P roblems www .dell.com | support.dell.com System Restore is enabled on your ne w computer . However , if you reinstall W indows XP with less than 200 MB of fr ee har d-disk space available , System Restore is automatically disa bled. T o see if System Restore is enabled: 1 Click the Start button, and then click Control Pa n e l . 2 Clic[...]

Solving P roblems 51 4 T ype a name for your new restor e point in the Re st o re p oi nt description field. The present date and time are auto matically added to your r estore point. 5 Click Create . 6 Click OK . Re storing the Computer to an Earlier Oper ating State If problems occur after installing a device driver , first try using Device Drive[...]

52 Solving P roblems www .dell.com | support.dell.com 6 After the computer restar ts, click OK . T o change the restor e point, you ca n either repeat the steps using a different r estore point, or you can undo the restoration. Undoing the L ast System R estore NOTICE: Before undoing the last system restore, save and close all open files and close [...]

Solving P roblems 53 3 When the blue Dell logo appe ars, press <F12> immedi ate ly . If you wait too long and th e operating system logo appears, continue to wait until you see the Microsoft W i ndows desktop. Then shut down the computer and try again. 4 Use the arrow keys to select th e CD-ROM option, and then pr ess <Enter>. 5 When th[...]

54 Solving P roblems www .dell.com | support.dell.com 14 Enter the date, time, and time zone in the Date and T ime Settings window , and then click Next . 15 If you have a network card in your computer , select the appropriate network settings. If you do not have a network card, you will not see this option. W indows XP begins to install it s compo[...]

Solving P roblems 55 4 Use the arrow keys to select th e CD-ROM option, and then pr ess <Enter>. 5 When the Windows 2000 Setup scr een appears, ensure that the To setup Wi n2000 now , press ENTER option is highlighted. Then pr ess <Enter>. 6 Read the information in the License Agreement scr een, and then pr ess <F8> to continue. 7[...]

56 Solving P roblems www .dell.com | support.dell.com 16 When the Completing the Windows 2000 Set up W izard screen appears, r emove the CD from the drive, a nd then click Fi n i s h . The computer automatically restar ts.[...]

3 SECTION 3 Adding P arts Front and Back View of the Computer R emoving the Computer Cover R otating the P ower Supply Looking Inside Y our Computer Adding a 3.5-Inch Drive Adding Cards Adding Memor y R eplacing the Computer Cover[...]

58 Adding P arts www .dell.com | support.dell.com F ront and Back View of the Computer CD activity light CD headphone connector CD drive eje ct button floppy drive light floppy drive eject button hard drive light power button CD volume control dial[...]

Adding P arts 59 voltage selection switch power connector parallel connector keyboard connector USB connectors (4) microphone connector line-out connector line-in connector mouse connector video connector serial connector diagnostic lights[...]

60 Adding P arts www .dell.com | support.dell.com R emoving the Computer Cover CAUTION: Before you begin any of the procedures in this section, follow the sa fety ins tructions on page 9. CAUTION: T o guard against electrical shock, always unplug your computer from the electric al outlet before opening the cover . 1 Shut down the computer (see page[...]

Adding P arts 61 4 F ace the front of the computer . Place yo ur left hand on the left side of the computer . Push back the r el ease latch at the top-back edge of the computer to release th e computer cover into your left hand. CAUTION: K eep your hands cl ear of the metal edges on the computer . 5 Lift the cover out from the curved hinge at the b[...]

62 Adding P arts www .dell.com | support.dell.com R otating the Power Supply CAUTION: Before you begin any of the procedures in this section, follow the sa fety ins tructions on page 9. CAUTION: T o guard against electrical shock, always unplug your computer from the electric al outlet before opening the cover . T o access components on the system [...]

Adding P arts 63 5 Lay the computer on its side as shown in the follo w ing illustration. P r e ss the release latch w hile liftin g the power sup ply . Rotate th e power supply out of the computer while keep ing the drive power cables clear . power supp l y release latch drive power cables[...]

64 Adding P arts www .dell.com | support.dell.com When you rotate the powe r supply back into the computer , gently lift the and hold the drive cables out of th e way . Rotate the power supply into position until its release latch clicks . Lay the drive power cables along the top of the latch. power supply drive power cables[...]

Adding P arts 65 L ooking Inside Y our Computer CAUTION: Before you begin any of the procedures in this sec tion, follow the safety instructions on page 9. release latch and padlock ring drive bay drive bay power supply AC power receptacle I/O panel hard drive[...]

66 Adding P arts www .dell.com | support.dell.com System Board In the illustration, the te xt in parentheses indicates how items ar e identified on the system board. USB connectors (USB 01, USB 23) video connector (VID) parallel connector (P AR) serial connector (SER) PCI card connectors (PCI1, PCI2, PCI3, PCI4) page 73 micropro cessor soc ket (MIC[...]

Adding P arts 67 Adding a 3.5-Inch Drive CAUTION: Before you begin any of the procedures in this sec tion, follow the safety instructions on page 9. CAUTION: T o guard against elec trical shock, always unplug your computer from the electrical o utlet before opening the cover . Y our computer includes one 3.5-inch dr ive. T o add a second 3.5-inch d[...]

68 Adding P arts www .dell.com | support.dell.com 5 While facing the front of the com puter , press the front-panel r elease tab on the top of the computer . Swing the front panel away from the computer , disengage the two retaining hooks on the front panel, and carefully pull it away from the computer . f ront-panel release tab retaining hooks[...]

Adding P arts 69 6 Remove the front-panel insert. F rom the back of the front panel, press the r elease tab to the side. Then rotate the insert toward you, an d r emove it from the front panel. 7 Rotate the power supply (see page 62). insert release tab tabs (2)[...]

70 Adding P arts www .dell.com | support.dell.com 8 Remove the metal drive bay plate covering the bay . Using a screwdriver , pop out the metal plate from the left or right side of the computer . drive bay plate[...]

Adding P arts 71 9 Remove the extra rails from the fron t of the computer frame (see the illustration below). Install the rail mark ed "L" on the le ft side of the drive and the rail mark ed "R" on the right s ide of the dr ive. 10 Slide the drive assembly into the drive bay . NOTICE: Dell does not recommend routing cables ove r[...]

72 Adding P arts www .dell.com | support.dell.com 12 Connect a power cable to the drive. NOTICE: When you attach the extra connector to the new drive in the following step, matc h the colored strip on the cable with pin 1 on the drive. 13 If you didn’t install a controller car d in step 11, re move the tape from the wide cable connector and r eat[...]

Adding P arts 73 14 Replace the front panel. F it the front panel’s two retaining ho oks into their corr esponding slot s on the computer (see page 6 8). Th en, rotate the front panel toward the computer until the front panel latches in to position. 15 Make sur e that no cable connect ions were loosened during the procedure. Arrange cables so tha[...]

74 Adding P arts www .dell.com | support.dell.com 6 Un sc re w a n d re mo v e t he f il le r br ac ke t f o r the card slot you want to use. filler bracket[...]

Adding P arts 75 7 Align the cutout on the bottom of the card with the crossbar in the system board connector . Gently rock the car d into the connector until it is fully seated. If the card is full -length, insert the front end of the card into the corresponding car d guide at the front of the computer as you insert the card into its c onnector . [...]

76 Adding P arts www .dell.com | support.dell.com Make sur e that the card is fully seat ed and that its bracket is within the card slot. 8 Secure the brack et on the end of the card with the scr ew you removed in step 6. 9 Connect any cables requir ed for th e card as described in the car d documentation. 10 Rotate the power supply back into place[...]

Adding P arts 77 Re moving Cards CAUTION: Before you begin any of the procedures in this sec tion, follow the safety instructions on page 9. CAUTION: T o guard against elec trical shock, always unplug your computer from the electrical o utlet before opening the cover . 1 Shut down the computer (see p age 20). 2 T urn off any attached devices an d d[...]

78 Adding P arts www .dell.com | support.dell.com Adding Memor y CAUTION: Before you begin any of the procedures in this section, follow the sa fety ins tructions on page 9. CAUTION: T o guard against electrical shock, always unplug your computer from the electric al outlet before opening the cover . HINT : Memor y purchased from Dell is covered un[...]

Adding P arts 79 7 T o insert a module, press out the se curing clip at each end of the memory connector . 8 Align the notches on the bottom of the module with the crossbars in the connector . NOTICE: T o avoid breaking the memor y module, do not press near the middle of the module. 9 Insert the module straight down into the connector , making sure[...]

80 Adding P arts www .dell.com | support.dell.com HINT : The system memor y value reported by the operating system is 1 or 2 MB less than the memor y installed because that memory is reser ved for video functions. 10 Rotate the power supply back into place (see page 64). 11 Replace the computer cover (s ee the following section). R eplacing the Com[...]

4 SECTION 4 Appendix Specifications Standard Settings Clearing Forgotten P asswords R eplacing the Batter y Dell T echnical Support P olicy (U.S. Only) Contacting Dell R egulator y Infor mation Limited Wa r ranties and R e turn Policy[...]

82 Appendix www .dell.com | support.dell.com Specifications Microprocessor Microprocessor type Intel ® Celeron ® microprocessor L1 cache 32 KB (16-KB data cache; 16-KB instruction cache) L2 cache 256-KB SR AM that r esides in the processor’s core. The L2 cache runs at the processor’s internal clock speed System Information System chip set Int[...]

Appendix 83 Drives Externally accessible one 5.25-inch bay two 3.5-inch bays Internally accessible o ne bay for 1-inch–high IDE hard drive Av ailable devices A T A-66 Ultra DMA hard drive, CD drive, DV D drive, and CD-RW drive Ports and Connectors Externally accessible: Serial 9-pin connector ; 16550C-compatible P arallel 25-hole connector (bidir[...]

84 Appendix www .dell.com | support.dell.com Controls and Lights P ower control push button P ower light green Hard-drive access light green Diagnostic code lights four bicolor (amber and gr een) located on back panel Pow er DC power supply : W a ttage 145 W Heat dissipation 495 BTU (fully loaded computer without monitor) V oltage ( switch-selectab[...]

Appendix 85 Environmental (continued) Relative humidity 20% to 80% (noncondensing) Maximum vibration: Operating 0.25 G at 3 to 200 Hz at 1/2 octave/min Storage 0.5 G at 3 to 200 Hz at 1/2 octave/min Maximum shock: Operating bottom half -sine pulse with a change in velocity of 50.8 cm/sec (20 inches/sec) Storage 23-G faired-squa re wave with a veloc[...]

86 Appendix www .dell.com | support.dell.com Standard Settings The system setup program contains the standard settings for your computer . NOTICE: Unless you are an expert computer user , don’t change the settings for this program. Certain changes might m ake your computer work incorrectly . See the following figure for an ex ample of the mai n p[...]

Appendix 87 Viewing Settings 1 T urn on (or restart) your computer . 2 When the blue Dell™ logo appe ars, pr ess <F2> immedi ately . If you wait too long and th e operating system logo appears, continue to wait until you see the Microsoft ® W indows desktop. Then shut down your computer and try again. System Setup Program Screens The syste[...]

88 Appendix www .dell.com | support.dell.com Clearing F orgotten Pa sswords CAUTION: Before yo u begin this pr ocedure, follow th e safety instructions listed in "When Wo rking Inside Y our Computer" on page 11. If you forget your user or setup pass wor d, you cannot oper ate your comp uter or change settings in the system se t up program[...]

Appendix 89 10 Remove the computer cover (see page 60). 11 Reconnect the jump er plug to jumper PSWD (see page 66). 12 Replace the computer cover (see page 80), plug your computer into an electrical outlet, and turn on the computer . T urning on your computer with the PSWD jumper instal led r eenables the password featur e. R eplacing the Batter y [...]

90 Appendix www .dell.com | support.dell.com 5 Insert the battery into the socket wi th the side labeled "+" facing up. 6 Rotate the power supply back into place (see page 64). 7 Replace the computer cover (see pa ge 80), and plug your computer and devices into their electrical outlets. 8 Access the system se tup program and restore the s[...]

Appendix 91 Dell provides limited technical suppo rt for the computer and any "Dell- installed" so ftware and peripherals 1 . Support for third-party softwar e and peripherals is provided by the orig inal manufacturer , including those purchased and/or installed throug h Dell Software and P eripherals, Readywar e, and Custom F actory Int [...]

92 Appendix www .dell.com | support.dell.com Contacting Dell HINT : T oll-free numbers are for use within the countr y for which they are listed. When you need to contact Dell, us e the telephone numbers, codes, and electronic addresses provided in the following tables. If you need as sis ta nce in determining which codes to us e, contact a local o[...]

Appendix 93 Austria (V ienna) International Access Code: 900 Country Code: 43 City Code: 1 Home/Small Business Sales 01 795 67602 Home/Small Business F ax 01 795 67605 Home/Small Business Customer Care 01 795 67603 P referr ed Accounts/Corporate Customer Care 0660 8056 Home/Small Business T echnical Support 01 795 67604 P r eferred Accounts/Corpora[...]

94 Appendix www .dell.com | support.dell.com Canada (North Y ork, Ontario) International Access Code: 011 Automated Or der -Status System toll-free: 1-800-433-9014 AutoT ech (Automated technical support) toll-free: 1-800-247-9362 Customer Care (F rom outside T oronto) toll-free: 1-800-387-5759 Customer Care (F rom within T oronto) 416 758-2400 Cust[...]

Appendix 95 Czech R epublic (P rague) International Access Code: 00 Country Code: 420 City Code: 2 T echnical Support 02 22 83 27 27 Customer Care 02 22 83 27 11 F ax 02 22 83 27 14 T echF ax 02 22 83 27 28 Switchboard 02 22 83 27 11 We b s i t e : support.euro .dell.com E-mail: c zech_dell @dell.com Denmark (Copenhagen) International Access Code: [...]

96 Appendix www .dell.com | support.dell.com F inland (Helsinki) International Access Code: 990 Country Code: 358 City Code: 9 T echnical Support 09 253 313 60 T echnical Support F ax 09 253 313 81 Relational Customer Car e 09 253 313 38 Home/Small Business Customer Care 09 693 791 94 F ax 09 253 313 99 Switchboard 09 253 313 00 We b s i t e : supp[...]

Appendix 97 Germany (Lang en) International Access Code: 00 Country Code: 49 City Code: 6103 T echnical Support 06103 766-7200 Home/Small Business Customer Care 0180-5-224400 Global Segment Customer Car e 06103 766-9570 P r eferred Accounts Customer Care 06103 766-9420 Large Accoun ts Customer Car e 06103 766-9560 Pu blic Accounts Customer Car e 06[...]

98 Appendix www .dell.com | support.dell.com Ireland (Cherrywo od) International Access Code: 16 Country Code: 353 City Code: 1 Ireland T echnical Support 1850 543 543 U.K. T echnical Support (D ial number within U.K. only) 0870 908 0800 Home User Customer Care 01 204 4095 Small Business Customer Care 01 204 4444 U.K. Customer Care (Dial number wit[...]

Appendix 99 Japan (Kawasaki) International Access Code: 001 Country Code: 81 City Code: 44 T echnical Support (Server) T echnical Support Outside of Japan (Server) toll-free: 0120-1984-35 81-44-556-4152 T echnical Support (Dimension™ and Inspiron™) T echnical Support Outside of Japan (Dimension and Inspiron) toll-free: 0120-1982-26 81-44-520-14[...]

100 Appendix www .dell.com | support.dell.com Latin America Customer T echnical Support (Austin, T exas, U.S.A.) 512 728-4093 Customer Service (A ustin, T exas, U.S.A.) 512 728-3619 F ax (T echnical Support and Customer Service) (Austin, T exas, U.S.A.) 512 728-3883 Sales (Austin, T exas, U.S.A.) 512 728-4397 SalesF ax (Austin, T exas, U.S.A.) 512 [...]

Appendix 101 Mexico International Access Code: 00 Country Code: 52 Customer T echnical Support 001-877-384-8979 or 001-877-269-3383 Sales 50-81-8800 or 01-800-888-3355 Customer Service 001-877-384-8979 or 001-877-269-3383 Main 50-81-8800 or 01-800-888-3355 Netherlands Antilles General Support 001-800-882-1519 Netherlands (Amsterdam ) International [...]

102 Appendix www .dell.com | support.dell.com Norway (Lysaker) International Access Code: 00 Country Code: 47 T echnical Support 671 16882 Relational Customer Car e 671 17514 Home/Small Business Customer Care 23162298 Switchboard 671 16800 F ax Switchboard 671 16865 We b s i t e : support.euro .dell.com E-mail Support (P ortable Computers): nor_nbk[...]

Appendix 103 St. Lucia General Support 1-800-882-1521 Singapore (Singapore) International Access Code: 005 Country Code: 65 T echnical Support toll-free: 800 6011 051 Customer Service (P enang, Malaysia) 604 633 4949 T ransaction Sales toll-free: 800 6011 054 Corporate Sales toll-free: 800 6011 053 South Africa (J ohannesburg) International Access [...]

104 Appendix www .dell.com | support.dell.com Sweden (Upplands V asby) International Access Code: 00 Country Code: 46 City Code: 8 T echnical Support 08 590 05 199 Relational Customer Car e 08 590 05 642 Home/Small Business Customer Care 08 587 70 527 F ax T echnical Support 08 590 05 594 Sales 08 590 05 185 We b s i t e : support.euro .dell.com E-[...]

Appendix 105 T rinidad/T obago General Support 1-800-805-8035 U.K. (Bracknell) International Access Code: 00 Country Code: 44 City Code: 1344 T echnical Support (Corporate/Pr e f er red Accounts/P AD [1000+ employees]) 0870 908 0500 T echnical Support (Direct/P AD and general) 0870 908 0800 Global Accounts Customer Care 01344 373 185 or 01344 373 1[...]

106 Appendix www .dell.com | support.dell.com U.S.A. (Austi n, T exas) International Access Code: 011 Country Code: 1 Automated Or der-Status System toll-free: 1-800-433-9014 AutoT ech (F or portable and desktop computers) toll-fr ee: 1-800-247-9362 Dell Home and Small Business Group (F or portable and deskt op computers): Customer T echnical Suppo[...]

Appendix 107 Re turning Items for Warranty R epair or Credit P repar e all items being returned, whether for r epair or cr edit, as follows: 1 Call Dell to obta in an authorization number , and write it clear ly and prominently on the outside of the box. 2 Include a copy of the invoice and a letter describing the reason for the return. 3 Include an[...]

108 Appendix www .dell.com | support.dell.com Electromagnetic Compatibility (EM C) is the a bility of items of electronic equipment to function properly toge ther in th e electronic environment. While this comput er system has been designed and determined t o be compliant with regulatory agenc y limits for EMI, ther e is no gua rante e that interfe[...]

Appendix 109 Most Dell computer systems are classified for Class B environments. However , the inclusion of certain opti ons can change the rating of some configurations to Class A. T o determin e the electrom agnetic classification for your system or device, r efer to th e following sections specific for each regulatory agency . Each section pr ov[...]

110 Appendix www .dell.com | support.dell.com Class A This equipment has been test ed and fo und to comply with the l imits for a Class A digital device purs uant to P art 15 of the FCC R ules. These limits are des igned to provide r e asonable pr otection against harmful interference when the equipment is operated in a comme rci al environme nt. T[...]

Appendix 111 The following information is provided on the device or devices covered in this document in compliance with FCC r egulations: • Model number: MCM • Company name: Dell Computer Corporation One Dell W ay Round Rock, T exas 78682 USA NOM Information (Mexico Only) The following information is provided on the device(s) described in this [...]

112 Appendix www .dell.com | support.dell.com Limited W arranties and R eturn Policy Dell-branded hardwar e pr oducts purchased in the U.S. or Canada come with either a one-year limited warranty , a two-year limited warranty , a thre e - year limited warranty , or a four -year limited war ranty (U.S. only). T o determine which warranty you purch as[...]

Appendix 113 Dell will repair or repl ace products cover ed under this limited warrant y that are r eturned to Dell’s facility . T o requ est war ranty service, you must contact Dell’s Customer T echnical Support wi thin the limited warranty period. See "Contacting Dell" on page 92 to find the appropriate contact information for obtai[...]

114 Appendix www .dell.com | support.dell.com SOME ST A TES (OR JURISDIC TIONS) DO N OT ALLOW THE EXCL USION OR LIMIT A TION OF INCID ENT AL OR CONSEQUENTIAL DAMAGES, SO THE PRECEDING EXCL USION OR LIMIT A TION MA Y NOT APPL Y TO Y OU. These provisions apply to Dell’s one-year limited warranty only . F or provisions of any service contract coveri[...]

Appendix 115 This limited warranty does not cov er any item s that are in one or more of the following categories: software; e xte rnal devices (e xcept as specifically noted); accessories o r parts added to a Dell system after the system is shipped from Dell; accessories or parts added to a Dell system through Dell's system integration depart[...]

116 Appendix www .dell.com | support.dell.com Limited W arranty Coverage During Y ear T wo During the second year of this limite d warranty , Dell will provide, on an ex change basis and subject to Dell’s Exchange P olicy in effect on the date of the ex change, replacement parts for the Dell hardwar e product(s) cover ed under this limited warran[...]

Appendix 117 General Provisions THIS LIMITED W ARRAN TY GIVES Y OU SPECIF IC LEGAL RIGHTS, AND Y OU MA Y ALSO HA VE OTHER RIGH TS , WH IC H V A RY FROM ST A TE TO ST A TE (OR JURI SDICTION TO JUR ISDICTION). DELL 'S RESPONSIBILITY FOR MALFUNCTIO NS AND DEFECTS IN HARD W ARE IS LIMITED TO REP A IR AND REPLACEMENT AS SET FOR TH IN THIS LIMITED W[...]

118 Appendix www .dell.com | support.dell.com Three- Y ear Limited Warranty (U.S. Only) Dell Computer Corporation ("Dell") manufactures its har dwar e prod ucts from parts and components that are new or equivalent to new in accor dance with industry-standard practic es. Dell warrants that the har dwar e products it manufactures will be fr[...]

Appendix 119 Limited W arranty Coverage During Y ear One During the one-year period beginning on the invoice date, Dell wi ll repair or replace products covered under this li mited warranty that ar e ret urned to Dell’s facility . T o request warranty service, you must contact Dell ’s Customer T echnical Support within th e warranty period. See[...]

120 Appendix www .dell.com | support.dell.com Y ou will pay Dell for replacement par ts if the r eplaced part is not r eturned to Dell. The process for r eturning replaced parts, and your obligation to pay for replacement parts if you do not r eturn th e replaced parts to Dell, will be in accordance with Dell’s Ex change P oli cy in effect on the[...]

Appendix 121 These provisions apply to Dell’s th ree-year limited warranty only . F or provisions of any service contract coveri ng your system, refer to your invoice or the separate service contract that you wil l receive. If Dell elects to ex change a system or component, the ex change will be ma de i n a c co rda nc e wi th D el l’ s Exc ha [...]

122 Appendix www .dell.com | support.dell.com Limited W arranty Coverage During Y ear One During the one-year period beginning on the invoice da te , D e l l w i l l r e p a i r o r replace products covered under this li mited war ranty that are r e turned to Dell's facility . T o request limited warra nty service, you must contact Dell's[...]

Appendix 123 Y ou will pay Dell for replacement pa rts when the replaced part is not returned to Del l. The process for r eturning re placed parts, and your obligation to pay for replacement part s if you do not return the r eplaced parts to Dell, will be in a ccor dance with Dell's Ex chan ge P olicy in effect on the date of the ex change. Y [...]

124 Appendix www .dell.com | support.dell.com If Dell elects to e x change a system or component, the e x change will be mad e in acc orda nce wit h De ll' s Exch ang e P olicy in e ffe ct o n th e da te o f th e ex chang e. In any in stance in which Dell issues a Return Material Authorization Number , Dell must receiv e the product(s) for r e[...]

Appendix 125 Dell will repair or repl ace products cover ed under this limited warrant y that are r eturned to Dell’s facility . T o requ est war ranty service, you must contact Dell’s Customer T echnical Support within the warranty period. See "Contacting Dell" on page 92 to find the appropriate contact information for obtaining cust[...]

126 Appendix www .dell.com | support.dell.com SOME ST A TES (OR JURISDIC TIONS) DO N OT ALLOW THE EXCL USION OR LIMIT A TION OF INCID ENT AL OR CONSEQUENTIAL DAMAGES, SO THE PRECEDING EXCL USION OR LIMIT A TION MA Y NOT APPL Y TO Y OU. These provisions apply to Dell’s one-year limited warranty only . F or provisions of any service contract coveri[...]

Appendix 127 This limited warranty does not cov er any item s that are in one or more of the following categories: software; e xte rnal devices (e xcept as specifically noted); accessories o r parts added to a Dell system after the system is shipped from Dell; accessories or parts added to a Dell system through Dell’s system integration departmen[...]

128 Appendix www .dell.com | support.dell.com Coverage During Y ear T wo During the second year of this limite d warranty , Dell will provide, on an ex change basis and subject to Dell’s Exchange P olicy in effect on the date of the ex change, replacement parts for the Dell hardwar e product(s) cover ed under this limited warranty when a part r e[...]

Appendix 129 DELL'S RESPONSIBI LITY FOR MA LFUNCTIONS AND DEFECTS IN HARD W ARE IS LIMITED TO REP A IR AND REPLACEMENT AS SET FOR TH IN THIS LIMITED W ARR ANTY ST A TEMENT . THESE W ARRANTIES GIVE Y O U SPECIFIC LEGAL RIGHTS, AND Y OU MA Y ALSO HA VE OTHER RIGHTS, WH ICH V AR Y FROM ST A TE TO ST A TE (OR JURISDICTION TO JURISDICTION). DELL DO[...]

130 Appendix www .dell.com | support.dell.com Damage due to shipping the products to you is covered under this limited warranty . Otherwise, this limited wa rranty does not cove r damage due to external causes, including accident, ab use, misuse, problems with electrical power , servicing not authorized by Dell, usage not in accordance with product[...]

Appendix 131 Coverage During Y ear One During the one-year period beginning on the invoice date, Dell wi ll repair or replace products covered under this li mited warranty that ar e ret urned to Dell’s facility . T o request warranty service, you must contact Dell ’s Customer T echnical Support within the warranty period. T o request warranty s[...]

132 Appendix www .dell.com | support.dell.com Y ou will pay Dell for replacement par ts if the r eplaced part is not r eturned to Dell. The process for r eturning replaced parts, and your obligation to pay for replacement parts if you do not r eturn th e replaced parts to Dell, will be in accordance with Dell’s Ex change P oli cy in effect on the[...]

Appendix 133 These provisions apply to Dell’s th ree-year limited warranty only . F or provisions of any service contract coveri ng your system, refer to your invoice or the separate service contract that you wil l receive. If Dell elects to ex change a system or component, the ex change will be ma de i n a c co rda nc e wi th D el l’ s Exc ha [...]

134 Appendix www .dell.com | support.dell.com This "T otal Satisfaction" Return P olicy does not apply to Dell Software and P eripherals products, which may be returned under Dell Softwar e and P eripherals's th en-cur rent r eturn policy . One- Y ear End-User Manufacturer Guarantee (L atin America and the Caribbean Only) Guarantee D[...]

Appendix 135 Limitation and Statutory Rights Dell make s no other warranty , guarantee or like statement other than as expli citly stated a bove, and this Guar antee is given in place of all other guarantees whatsoever , to the fullest ex tent permitted by law . In the absence of applicable legislation, this Guar antee will be the end user ’s sol[...]

136 Appendix www .dell.com | support.dell.com[...]

Index 137 Inde x A audio . See sound B battery disposal, 1 4 replacing, 8 9 BIOS, 86 C cards adding, 7 3 connectors, 6 6 rem ov i ng , 7 7 CD drive fixing problems, 3 8 CD-RW driv e fixing problems, 3 9 computer back view , 5 8 crashes, 4 2 error messages, 2 7 front door , 5 8 front view , 5 8 internal parts, 6 5 computer (continued) removing cover[...]

138 Index 138 Index floppy drive fixing problems, 3 7 front door , 58 H hard drive fixing problems, 4 0 help file accessing, 2 6 I installing car ds, 73 installing drives, 67 installing memory , 78 Internet fixing problems, 4 3 IRQ conflicts, 47 K key b oa rd fixing problems, 3 7 M memory adding, 7 8 connectors, 6 6 rem ov i ng , 7 8 messages start[...]

Index 139 system boa r d connectors, 6 6 System Restore, 49, 52 system setu p program, 86 T technical assistance telephone numbers and addresses, 9 2 warranty repair or cr edit, 1 0 7 T e ll Me How help file accessing, 2 6 troubleshooting, 24 turning off the computer , 20 V video fixing problems, 2 8 volume adjusting, 3 0 W warranty information, 11[...]

140 Index 140 Index[...]