Dell D02U001 инструкция обслуживания

SETUP GUIDE INSPIRON ™[...]

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SETUP GUIDE Regulatory Model: D02U series Regulatory T ype: D02U001 and D02U002 INSPIRON ™[...]

Notes, Cautions, and W arnings NOTE: A NOTE indicates important information that helps you make better use of your computer . CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A W ARNING indicates a potential for property damage, personal injury , or death. ____________[...]

3 Setting Up Y our Inspiron Desktop . . . . . . . . 5 Before Setting Up Y our Computer . . . . . . . . . 5 Connect the Display . . . . . . . . . . . . . . . . . . . . 6 Connect the Keyboard and Mouse . . . . . . . . . 8 Connect the Power Cable . . . . . . . . . . . . . . . . 9 Connect the Network Cable (Optional) . . . . 1 0 Press the Power Button [...]

4 Contents Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . 5 2 T echnical Support and Customer Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 3 DellConnect . . . . . . . . . . . . . . . . . . . . . . . . . . 5 3 Online Services . . . . . . . . . . . . . . . . . . . . . . . 5 4 Automated Order ‑Status Service [...]

5 This section provides information about setting up your Inspiron ™ 300/400. WARNING: Before you begin any of the procedures in this section, read the safety information that shipped with your computer . For additional safety best practices information, see the Regulatory Compliance Homepage at www .dell.com/regulatory_compliance. Before Setting[...]

6 Setting Up Y our Inspiron Desktop Connect the Display Inspiron 300: Connect the display using the integrated VGA connector . Inspiron 400: Connect the display using the integrated VGA connector or the HDMI connector . For better performance it is recommended that you connect the display using the HDMI connector . Y ou can purchase the HDMI‑to?[...]

7 Setting Up Y our Inspiron Desktop Connection T ype Computer Cable Display VGA‑to‑VGA (VGA cable) HDMI‑to‑HDMI (HDMI cable) HDMI‑to‑DVI (HDMI‑to‑DVI adapter + DVI cable)[...]

8 Setting Up Y our Inspiron Desktop Connect the Keyboard and Mouse Connect the USB keyboard and mouse to the USB connectors on the back panel of the computer .[...]

9 Setting Up Y our Inspiron Desktop Connect the Power Cable[...]

10 Setting Up Y our Inspiron Desktop Connect the Network Cable (Optional)[...]

11 Setting Up Y our Inspiron Desktop A network connection is not required to complete your computer setup, but if you have an existing network or Internet connection that uses a cable connection (such as a broadband device or Ethernet jack), you can connect it now . NOTE: Use only an Ethernet cable to connect to the network connector (RJ45 connecto[...]

12 Setting Up Y our Inspiron Desktop Press the Power Button[...]

13 Setting Up Y our Inspiron Desktop Set Up the Operating System Y our Dell computer is preconfigured with the operating system you selected at the time of purchase. Set Up Microsoft Windows T o set up Microsoft ® Windows ® for the first time, follow the instructions on the screen. These steps are mandatory and may take some time to complete. The[...]

14 Setting Up Y our Inspiron Desktop Connect to the Internet (Optional) T o connect to the Internet, you need an external modem or network connection and an Internet service provider (ISP). If an external USB modem or WLAN adapter is not part of your original order , you can purchase one from the Dell website at www .dell.com . Setting Up a Wired C[...]

15 Setting Up Y our Inspiron Desktop Setting Up a Wireless Connection NOTE: T o set up your wireless router , see the documentation that shipped with your router . Before you can use your wireless Internet connection, you need to connect to your wireless router . T o set up your connection to a wireless router: Windows XP Save and close any open fi[...]

16 Setting Up Y our Inspiron Desktop Setting Up Y our Internet Connection ISPs and ISP offerings vary by country . Contact your ISP for offerings available in your country . If you cannot connect to the Internet but have successfully connected in the past, the ISP might have a service outage. Contact your ISP to check the service status, or try con[...]

17 Setting Up Y our Inspiron Desktop NOTE: If you do not know which type of connection to select, contact your ISP . Select the appropriate option under 8. How do you want to connect to the Internet? , and then click Next . Use the setup information provided by your 9. ISP to complete the setup. Windows Vista NOTE: The following instructions are ap[...]

18 Using Y our Inspiron Desktop This section provides information about the features available on your Inspiron ™ desktop. Front V iew Features 3 1 2 4 5 INSPIRON[...]

19 Using Y our Inspiron Desktop 1 Optical drive (optional) — Plays or records only standard‑size (12 cm) CDs, DVDs, and Blu‑ray Discs. 2 Optical drive eject button — Opens the optical drive disc tray when pressed. 3 4-in-1 Memory card reader — Provides a fast and convenient way to view and share digital photos, music, videos, and document[...]

20 Using Y our Inspiron Desktop T op View Features 1[...]

21 Using Y our Inspiron Desktop 1 Power button and light — T urns the power on or off when pressed. The light in the center of this button indicates the power state: Off — The computer is either turned off, in hibernate mode, or is not receiving power . • Solid white — The computer is on. • Solid amber — The computer is in sleep s[...]

22 Using Y our Inspiron Desktop Back V iew Features Inspiron 300 3 4 5 6 2 9 1 7 8 Inspiron 400 7 8 9 10 11 1 2 4 3 5 6[...]

23 Using Y our Inspiron Desktop 1 AC adapter connector — Connects to the AC adapter to power the computer . 2 Hard drive activity light — T urns on when the computer reads or writes data. A blinking white light indicates hard drive activity . CAUTION: T o avoid loss of data, never turn off the computer while the hard drive activity light is bli[...]

24 Using Y our Inspiron Desktop 9 USB 2.0 connectors (2) — Connects to USB devices, such as a mouse, keyboard, printer , external drive, or MP3 player . 10 eSA T A connectors (2) — Connects to external SA T A and eSA T A storage devices. 11 HDMI connector — Connects to a TV for both 2.1 audio and video signals. NOTE: When both HDMI and line o[...]

25 Using Y our Inspiron Desktop Software Features NOTE: For more information about the features described in this section, see the Dell T echnology Guide available on your hard drive or on the Dell Support website at support.dell.com/manuals . Productivity and Communication Y ou can use your computer to create presentations, brochures, greeting car[...]

26 Using Y our Inspiron Desktop Customizing the Desktop Y ou can customize your desktop to change the appearance, resolution, wallpaper , screensaver , or other features of your desktop. T o customize the desktop: Windows ® XP Right‑click an open area of the desktop to 1. access the display properties window . Click 2. Properties , to open the D[...]

27 Using Y our Inspiron Desktop Customizing Y our Energy Settings Y ou can use the power options in your operating system to configure the power settings on your computer . The Microsoft ® Windows ® operating system installed on your Dell computer provides the following options: Windows Vista Dell Recommended • — Offers full performance wh[...]

28 Using Y our Inspiron Desktop T ransferring Information to a New Computer Windows XP NOTE: The following steps are applicable for the Windows default view , so they may not apply if you set your Dell™ computer to the Windows Classic view . Click 1. Start → All Programs → Accessories → System T ools → Files and Settings T ransfer Wizard [...]

29 Using Y our Inspiron Desktop Backing Up Y our Data It is recommended that you periodically back up files and fo ld er s on y ou r co mp ut er . T o back up files: Windows XP Click 1. Start → All Programs → Accessories → System T ools → Backup . Follow the instructions on the 2. Backup or Restore wizard. Windows Vista Click 1. Start → C[...]

30 Using Y our Inspiron Desktop Dell Dock The Dell Dock is a group of icons that provides easy access to frequently‑used applications, files, and folders. Y ou can personalize the Dock by: Adding or removing icons • Grouping related icons into categories • Changing the color and location of the Dock • Changing the behavior of the i[...]

31 Solving Problems This section provides troubleshooting information for your computer . If you cannot solve your problem using the following guidelines, see “Using Support T ools” on page 38 or “Contacting Dell” on page 5 9. Beep Codes Y our computer might emit a series of beeps during start‑up if there are errors or problems. This seri[...]

32 Solving Problems Network Problems Wireless Connections If the network connection is lost — The wireless router is offline or wireless has been disabled on the computer . Check your wireless router to ensure it is • powered on and connected to your data source (cable modem or network hub). Re‑establish your connection to the • wirel[...]

33 Solving Problems Link integrity light: Off — The computer is not detecting a • physical connection to the network or a good connection exists between a 10‑Mbps network and the computer . Solid green — A good connection exists • between a 100‑Mbps network and the computer . Solid orange — A good connection exists • betwee[...]

34 Solving Problems If the power light is solid white and there is no display — The display may not be connected, powered on, or the appropriate input signal source has not been selected. Ensure that the display is properly connected and the appropriate input signal source has been selected. T urn the display off, then back on. If the power light[...]

35 Solving Problems Memory Problems If you receive an insufficient memory message — Save and close any open files and exit any • open programs you are not using to see if that resolves the problem. See the software documentation for • minimum memory requirements. If necessary , install additional memory (see the Service Manual on the De[...]

36 Solving Problems Lockups and Software Problems If the computer does not start up — Ensure that the AC adapter cable is firmly connected to the computer and to the electrical outlet. If a program stops responding — End the program: Press <Ctrl><Shift><Esc> simultaneously . 1. Click 2. Applications . Click the program that is[...]

37 Solving Problems In the welcome screen, click 2. Next . Follow the instructions on the screen. 3. Windows Vista ® Click 1. Start → Control Panel → Programs → Use an older program with this version of Windows . In the welcome screen, click 2. Next . Follow the instructions on the screen. 3. Windows 7 Click 1. Start . In the search box, typ[...]

38 Using Support T ools Dell Support Center The Dell Support Center helps you find the service, support, and system‑specific information you need. T o launch the application, click the icon in the taskbar . The Dell Support Center home page displays your computer’ s model number , service tag, express service code, and service contact informati[...]

39 Using Support T ools System Messages If your computer has an issue or error , it may display a System Message that will help you identify the cause and action needed to resolve the issue. NOTE: If the message you received is not listed in the following examples, see the documentation for either the operating system or the program that was runnin[...]

40 Using Support T ools Keyboard failure — Replace keyboard or check the cable for loose connection. No boot device available — No bootable partition on hard drive, the hard drive cable is loose, or no bootable device exists. If the hard drive is your boot device, ensure • that the cables are connected and that the drive is installed prope[...]

41 Using Support T ools Hardware T roubleshooter If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use the Hardware T roubleshooter to resolve the incompatibility . T o start the Hardware T roubleshooter: Click 1. Start → Help and Support . T ype 2. hardware troubleshooter in t[...]

42 Using Support T ools Starting Dell Diagnostics From Y our Hard Drive The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive. NOTE: If your computer cannot display a screen image, contact Dell (see “Contacting Dell” on page 59 ). Ensure that the computer is connected to an 1. electrical outlet that is know[...]

43 Using Support T ools If you are experiencing memory issues, c. press <y> otherwise press <n>. The following message is displayed “Booting Dell Diagnostic Utility Partition. Press any key to continue.” Press any key to go to the d. Choose An Option window . If PSA is not invoked: Press any key to start the Dell Diagnostics from th[...]

44 Using Support T ools NOTE: The next steps change the boot sequence for one time only . On the next start‑up, the computer boots according to the devices specified in the system setup program. When the boot device list appears, highlight 3. CD/DVD/CD-RW and press <Enter>. Select the 4. Boot from CD-ROM option from the menu that appears an[...]

45 Y ou can restore your operating system in the following ways: System • Restore returns your computer to an earlier operating state without affecting data files. Use System Restore as the first solution for restoring your operating system and preserving data files. Dell Factory Image Restore returns your hard • drive to the operating st[...]

46 Restoring Y our Operating System System Restore The Windows operating systems provide a System Restore option which allows you to restore your computer to an earlier operating state (without affecting data files) if changes to the hardware, software, or other system settings have left the computer in an undesirable operating state. Any changes t[...]

47 Restoring Y our Operating System In the event that System Restore did not resolve the issue, you may undo the last system restore. Undoing the Last System Restore NOTE: Before you undo the last system restore, save and close all open files, and exit any open programs. Do not alter , open, or delete any files or programs until the system restorat[...]

48 Restoring Y our Operating System Dell Factory Image Restore CAUTION: Using Dell Factory Image Restore permanently deletes all data on the hard drive and removes any programs or drivers installed after you received your computer . If possible, back up the data before using this option. Use Dell Factory Image Restore only if System Restore did not[...]

49 Restoring Y our Operating System Select a keyboard layout and click 4. Next . T o access the recovery options, log on as a 5. local user . T o access the command prompt, type administrator in the User name field, then click OK . Click 6. Dell Factory Image Restore . The Dell Factory Image Restore welcome screen appears. NOTE: Depending upon your[...]

50 Restoring Y our Operating System Operating System Reinstallation Before Y ou Begin If you are considering reinstalling the Microsoft ® Windows ® operating system to correct a problem with a newly installed driver , first try using Windows Device Driver Rollback. T o roll back the device driver: Windows XP Click 1. Start . Right‑click 2. My C[...]

51 Restoring Y our Operating System T o reinstall Windows, you need the following items: Dell • Operating System disc Dell • Drivers and Utilities disc NOTE: The Dell Drivers and Utilities disc contains drivers that were installed during the assembly of the computer . Use the Dell Drivers and Utilities disc to load any required drivers. D[...]

52 If you experience a problem with your computer , you can complete the following steps to diagnose and troubleshoot the problem: See “Solving Problems” on page 1. 31 for information and procedures that pertain to the problem your computer is experiencing. See “Dell Diagnostics” on page 2. 41 for procedures on how to run Dell Diagnostics. [...]

53 Getting Help T echnical Support and Customer Service Dell’ s support service is available to answer your questions about Dell hardware. Our support staff uses computer ‑based diagnostics to provide fast, accurate answers. T o contact Dell’ s support service, see “Before Y ou Call” on page 57 and then see the contact information for you[...]

54 Getting Help Online Services Y ou can learn about Dell products and services on the following websites: www .dell.com • www .dell.com/ap • (Asian/Pacific countries only) www .dell.com/jp • (Japan only) www .euro.dell.com • (Europe only) www .dell.com/la • (Latin American and Caribbean countries) www .dell.ca • (Cana[...]

55 Getting Help Automated Order -Status Service T o check on the status of any Dell products tha t y ou hav e o rde red , y ou can go to support.dell.com , or you can call the automated order ‑status service. A recording prompts you for the in for mat ion ne ede d t o l oca te and re por t o n your order . For the telephone number to call your re[...]

56 Getting Help Returning Items for Repair Under W arranty or for Credit Prepare all items being returned, whether for repair or credit, as follows: NOTE: Before you return the product to Dell, make sure to back up any data on the hard drive and on any other storage device in the product. Remove any and all confidential, proprietary and personal in[...]

57 Getting Help Before Y ou Call NOTE: Have your Express Service Code ready when you call. The code helps Dell’ s automated‑ support telephone system direct your call more efficiently . Y ou may also be asked for your Service T ag. Locating Y our Service T ag The Service T ag of your computer is located on the base of the computer . 1 1 Service[...]

58 Getting Help Remember to fill out the following Diagnostics Checklist. If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer . Y ou may be asked to type some commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only a[...]

59 Getting Help Contacting Dell For customers in the United States, call 800‑WWW‑DELL (800‑999‑3355). NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone‑ based support and service options.[...]

60 Finding More Information and Resources If you need to: See: reinstall your operating system the Operating System disc find your system model number the base of your computer run a diagnostic program for your computer , reinstall desktop system software, or update drivers for your computer , and readme files the Drivers and Utilities disc NOTE: D[...]

61 Finding More Information and Resources If you need to: See: find safety best practices information for your computer review W arranty information, T erms and Conditions (U.S. only), Safety instructions, Regulatory information, Ergonomics information, and End User License Agreement the safety information that is shipped with your computer , befor[...]

62 This section provides information that you may need when setting up, updating drivers for , and upgrading your computer . For more detailed specifications, see the Comprehensive Specifications on the Dell Support website at support.dell.com/manuals . NOTE: Offerings may vary by region. For more information regarding the configuration of your com[...]

63 Basic Specications Computer Model Inspiron 300 Inspiron 400 Processor Intel ® Atom ™ AMD Athlon ™ AMD Athlon X2 Chipset Intel 945GC RS780G Video Intel UMA AMD ® UMA A TI Mobility Radeon HD 4330 (optional) Audio Integrated 2.1 channel, High Definition Audio Integrated 2.1 channel, High Definition Audio Communication (optional) Mini PCIe [...]

64 Basic Specications Computer Model Inspiron 300 Inspiron 400 Memory Connectors one two Minimum 1 GB (1 x 1 GB DIMM) 1 GB (1 x 1 GB DIMM) Maximum 1 GB (1 x 1 GB DIMM) 8 GB (2 x 4 GB DIMMs) Memory type 533‑MHz DDR2 UDIMM; non‑ECC memory only 800‑MHz DDR2 SODIMM; non‑ECC memory only Capacities 1 GB 1 GB, 2GB, 3 GB, 4 GB, 6 GB, and 8 GB NO[...]

65 Basic Specications Computer Model Inspiron 300 Inspiron 400 Drives Externally accessible (optional) one 5.25‑inch bay for SA T A DVD+/‑RW Super Multi Drive one 5.25‑inch bay for SA T A DVD+/‑RW Super Multi Drive, Blu‑ray Disc ™ combo, or Blu‑ray Disc RW optical drive Internally accessible one 3.5‑inch bay for SA T A hard drive[...]

66 Basic Specications Computer Model Inspiron 300 Inspiron 400 Back Panel Connectors Audio one microphone connector one microphone connector one line‑out connector one line‑out connector Video one VGA connector one VGA connector one HDMI connector Network adapter one RJ45 connector (10/100) one RJ45 connector (10/100/1000) e S ATA two connec[...]

67 Basic Specications Computer Model Inspiron 300 Inspiron 400 Physical Width 197.6 mm (7.77 inches) 197.6 mm (7.77 inches) Depth 197.6 mm (7.77 inches) 197.6 mm (7.77 inches) Height 89 mm (3.50 inches) 89 mm (3.50 inches) W eight (without AC adapter) 1.6 kg (3.53 lbs) 2.0 kg (4.41 lbs)[...]

68 Basic Specications Computer Model Inspiron 300 Inspiron 400 AC Adapter (65W) Input voltage 100–240 V AC 100–240 V AC Input current 1.7 A 1.7 A Input frequency 50–60 Hz 50–60 Hz Output power 65 W 65 W Output current 3.42 A 3.42 A Rated output voltage 19 +/‑ 0.95 VDC 19 +/‑ 0.95 VDC Dimensions: Height 31.5 mm (1.24 inches) 31.5 mm ([...]

69 Basic Specications Computer Model Inspiron 300 Inspiron 400 AC Adapter (75W) NOTE: The 75W AC adapter is shipped with the optional graphics card. Input voltage 100–240 V AC Input current 1.5 A Input frequency 50–60 Hz Output power 75 W Output current 3.95A Rated output voltage 19 +/‑ 0.95 VDC Dimensions: Height 30.3 mm (1.19 inches) Wid[...]

70 Basic Specications Computer Environment T emperature ranges : Operating 10°C to 35°C (50°F to 95°F) Storage – 40°C to 65°C (–40°F to 149°F) Relative humidity (maximum): 20% to 80% RH (noncondensing) Maximum vibration (using a random-vibration spectrum that simulates user environment): Operating 5 to 350 Hz at 0.0002 G2/Hz Storage [...]

71 Appendix Information for NOM, or Official Mexican Standard (only for Mexico) The following information is provided in the device(s) described in this document in accordance with the requirements of the Official Mexican Standard (NOM): Importer: Dell México S.A. de C.V . Paseo de la Reforma 2620 – Flat 11° Col. Lomas Altas 11950 México, D.F [...]

72 Appendix Laptops Número de modelo reglamentario Suministro Entrada Frecuencia D02U 3.42 A or 3.94 A 19Vdc 50/60 Hz For details, read the safety information that shipped with your computer . For additional safety best practices information, see the Regulatory Compliance Homepage at www .dell.com/regulatory_compliance .[...]

73 A AC adapter size and weight 68 , 6 9 B backups creating 29 C calling Dell 57 CDs, playing and creating 25 computer capabilities 25 connect(ing) displays 6 optional network cable 10 conserving energy 27 Contacting Dell online 59 customer service 53 customizing your desktop 25 your energy settings 27 D data, backing up 28 DellConnect 53 Dell Diag[...]

74 Index drivers and downloads 61 DVDs, playing and creating 25 E eject button 19 email addresses for technical support 54 energy conserving 27 Express Service Code 52 F front‑side connectors 5 , 18 FTP login, anonymous 54 H hard drive type 65 hard drive activity light 23 hardware problems diagnosing 41 Hardware T roubleshooter 41 I Internet conn[...]

75 Index network speed testing 32 O order status 55 P power button and light 21 power problems, solving 33 problems, solving 31 products information and purchasing 55 R reinstalling Windows 45 restoring factory image 48 S security cable slot 23 Service T ag 58 shipping products for return or repair 56 software features 25 software problems 36 solvi[...]

76 Index T technical support 53 temperature operating and storage ranges 70 U USB 2.0 back connectors 24 front connectors 19 W warranty returns 56 Windows Program Compatibility Wizard 36 reinstalling 51 Windows, reinstalling 45 Windows XP 36 , 4 6 , 47 , 5 0 wireless network connection 32[...]

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0 H 4 M W D A 0 0 Printed in the U.S.A. www .dell. com | suppor t.dell. com[...]