Dell D03M инструкция обслуживания

SETUP GUIDE[...]

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SETUP GUIDE Regulatory model: D03M Regulatory type: D03M004[...]

Notes, Cautions, and Warnings NOTE: A NOTE indicates important informa tion that helps you make better use of your computer . CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A W ARNING indicates a potential for property damage, personal injury, or death. This item inc[...]

3 Setting Up Y our XPS Desktop . . . . . . . 5 Lifting Y our Computer . . . . . . . . . . . . . . . . 6 Before Setting Up Y our Computer . . . . . . 7 Connect the Display . . . . . . . . . . . . . . . . . . 8 Connect the Keyboard and Mouse . . . . . 10 Connect the Network Cable (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . 1 1 Connec[...]

4 Contents Hardware T roubleshooter . . . . . . . . . . . . 42 Dell Diagnostics . . . . . . . . . . . . . . . . . . . . 42 Restoring Y our Operating System . . . . . . . . . . . . . . . . . . . . . . . . 45 System Restore . . . . . . . . . . . . . . . . . . . . . 46 Dell DataSafe Local Backup . . . . . . . . . . . 47 System Recovery Media . . . . .[...]

5 This section provides information about setting up your Dell XPS 8300 desktop. WARNING: Before you begin any of the procedures in this section, read the safety information that shipped with your computer . For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Setting Up Y o[...]

6 Setting Up Y our XPS Desktop Lifting Y our Computer T o ensure safety and to a void any damage to your computer , lift it by holding the lift points in the front and back of your computer .[...]

7 Setting Up Y our XPS Desktop Before Setting Up Y our Computer When positioning your computer , ensure that you allow easy access to a power source, adequate ventilation, and a level surface to place your computer . Restricting airflow around your computer may cause it to overheat. T o prevent overheating ensure that you leave at least 10 .2 cm (4[...]

8 Setting Up Y our XPS Desktop Connect the Display If you purchased the optional discrete graphics card, connect the display using the connector on the discrete graphics card. Otherwise, connect the display using either the integrated VGA or HDMI connector . NOTE: The integrated VGA and HDMI connectors are disabled and capped if your computer has a[...]

9 Setting Up Y our XPS Desktop See the following table to identify the connectors on your computer and display. Connection T ype Computer Cable Display VGA‑to‑ VGA (VGA cable) DVI‑to‑ DVI (DVI cable) DVI‑to‑ VGA (DVI‑to‑ VGA adapter + VGA cable) HDMI‑to‑ HDMI (HDMI cable) HDMI‑to‑ DVI (HDMI‑to‑ DVI adapter + DVI cable)[...]

10 Setting Up Y our XPS Desktop Connect the Keyboard and Mouse Connect the USB keyboard and mouse to the USB connectors on the back panel of your computer .[...]

11 Setting Up Y our XPS Desktop Connect the Network Cable (Optional) A network connection is not required to complete your computer setup, but if you have an existing network or Internet connection that uses a cable connection (such as a broadband device or Ethernet jack), you can connect it now. NOTE: Use only an Ethernet cable (RJ45 connector) to[...]

12 Setting Up Y our XPS Desktop Connect the Power Cable Press the Power Button[...]

13 Setting Up Y our XPS Desktop Set Up the Operating System Y our Dell computer is preconfigured with the Microsoft Windows operating system. T o set up Windows for the first time, follow the instructions on the screen. These steps are mandatory and may take some time to complete. The Windows setup screens will take you through several procedures i[...]

14 Setting Up Y our XPS Desktop Create System Recovery Media (Recommended) NOTE: It is recommended that you create a system recovery media as soon as you set up Microsoft Windows. The system recovery media can be used to restore your computer to the operating state it was in when you purchased the computer , while preserving data files (without the[...]

15 Setting Up Y our XPS Desktop Set Up the T V T uner (Optional) NOTE: Availability of the TV tuner may vary by region. T o set up the TV tuner: Connect the TV/digital antenna cable 1. or the cable adapter to the antenna‑in connector on your computer . T urn on your computer. 2. Click 3. Start → All Programs → Windows Media Center → T asks [...]

16 Setting Up Y our XPS Desktop Setting Up a Wireless Connection NOTE: T o set up your wireless r outer , see the documentation that shipped with your router . Before you can use your wireless Internet connection, you need to connect to your wireless router . T o set up your connection to a wireless router: Save and close any open files, and exit a[...]

17 Setting Up Y our XPS Desktop T o set up your Internet connection: Save and close any open files, and exit any 1. open programs. Click 2. Start → Control Panel . In the search box, type 3. network , and then click Network and Sharing Center → Set up a new connection or network → Connect to the Internet . The Connect to the Internet window a[...]

18 Using Y our XPS Desktop This section provides information about the features a vailable on your XPS desktop. Front View Features 1 9 8 7 2 3 4 5 6[...]

19 Using Y our XPS Desktop 1 Media Card Reader light — Indicates if a media card is inserted. 2 Media Card Reader — Provides a fast and convenient way to view and share digital photos, music, and videos stored on a media card. 3 Optical drive — Plays or records CDs, DVDs, and Blu‑ray Discs (optional). 4 Optical drive bay (optional) — Can [...]

20 Using Y our XPS Desktop T op View Features 1 3 6 5 4 2 7[...]

21 Using Y our XPS Desktop 1 Service T ag and Express Ser vice Code — Used to identify your computer when you access the Dell Support website or call technical support. 2 Microphone or line-in connector — Connects to a microphone or inputs signal for use with audio programs. 3 Headphone connector — Connects to a pair of headphones. NOTE: T o [...]

22 Using Y our XPS Desktop 6 USB 2.0 connector — Connects to USB devices, such as a mouse, keyboard, printer , external drive, or MP3 player . 7 USB 2.0 connector with USB PowerShare — The USB PowerShare feature (enabled by default) allows you to charge portable devices that support USB charging even while your computer is powered on/off or in [...]

23 Using Y our XPS Desktop[...]

24 Using Y our XPS Desktop Back View Features 6 4 3 2 1 5[...]

25 Using Y our XPS Desktop 1 Power connector — Connects to the power cable. The appearance of this connector may vary. 2 Power supply light — Indicates power availability of the power supply. NOTE: The power supply light may not be available on all computers. 3 Back panel connectors — Connect USB , audio, video, and other devices to the appro[...]

26 Using Y our XPS Desktop Back Panel Connectors 1 2 3 4 5 6 7 8 9 10 11 12 1 S/PDIF connector — Connects to amplifiers, speakers, or TVs for digital audio output through optical cables. 2 HDMI connector — Connects to the HDMI connector on your display or TV . 3 eSA T A connector — Connects to external SA T A storage devices. 4 VGA connector [...]

27 Using Y our XPS Desktop 7 Rear L/R surround connector — Connects to rear L/R surround speakers. 8 Microphone connector — Connects to a microphone for voice or to an audio cable for audio input. 9 Front L/R line-out connector — Connects to front L/R speakers. 10 Line-in connector — Connects to recording or playback devices such as a micro[...]

28 Using Y our XPS Desktop Software Features Productivity and Communication Y ou can use your computer to create presentations, brochures, greeting cards, fliers, and spreadsheets. Y ou can also edit and view digital photographs and images. Check your purchase order for software installed on your computer . After connecting to the Internet, you can[...]

29 Using Y our XPS Desktop Dell Dock The Dell Dock is a group of icons that provides easy access to frequently‑used applications, files, and folders. Y ou can personalize the Dock by: Adding or removing icons • Grouping related icons into categories • Changing the color and location of the Dock • Changing the behavior of the icons [...]

30 Using Y our XPS Desktop Dell DataSafe Online Backup NOTE: Dell DataSafe Online may not be available in all regions. NOTE: A broadband connection is recommended for fast upload/download speeds. Dell DataSafe Online is an automated backup and recovery service that helps protect your data and other important files from catastrophic incidents like t[...]

31 This section provides troubleshooting information for your computer . If you cannot solve your problem using the following guidelines, see “Using Support T ools” on page 38 or “Contacting Dell” on page 61. WARNING: Only trained service personnel should remove the computer cover . See the Service Manual at support.dell.com/manuals for adv[...]

32 Solving Problems Network Problems Wireless Connections If the network connection is lost — The wireless router is offline or wireless has been disabled on the computer . Check your wireless router to ensure it is • powered on and connected to your data source (cable modem or network hub). Re‑establish your connection to the • wirel[...]

33 Solving Problems Power Problems If the power light is off — The computer is in hibernate mode, turned off, or is not receiving power . Press the power button. The computer • resumes normal operation if it is off or in hibernate mode. Reseat the power cable into the power • connector on the computer and the electrical outlet. If the c[...]

34 Solving Problems If the power light is blinking amber — The computer has detected an error during POST . There might be a problem with the system board or the power supply. For assistance, contact Dell (see “Contacting Dell” on page 61). If you encounter interference that hinders reception on your computer — An unwanted signal is creatin[...]

35 Solving Problems If you experience other memory problems — Ensure that you are following the memory • installation guidelines (see the Service Manual at support.dell.com/manuals ). Check if the memory module is • compatible with your computer . Y our computer supports DDR3 memory. For more information about the type of memory support[...]

36 Solving Problems If the computer stops responding or a solid blue screen appears — CAUTION: Y ou might lose data if you are unable to perform an operating system shutdown. If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer [...]

37 Solving Problems If you have other software problems — Back up your files immediately. • Use a virus‑scanning program to check the • hard drive or CDs. Save and close any open files or programs • and shut down your computer through the Start menu. Check the software documentation or • contact the software manufacturer for[...]

38 Dell Support Center All the support you need – one convenient location. The Dell Support Center provides system alerts, performance improvement offers, system in for mat ion , a n d lin ks t o oth er D el l t ool s a nd di agn o st ic ser v ic es. T o la unc h t h e app lic a ti on, click Start → All Programs → Dell → Dell Support Center[...]

39 Using Support T ools Detailed System Information — V iew deta ile d i nfo rma tion ab out you r h ard war e and ope rat ing sys tem con fig ura tio ns; acc ess copi es of your se rvi ce c ont ract s, war rant y information, and warranty renewal options. Get Help — Vi ew Del l T echni cal Sup por t options, Customer Support, T ours and T rain[...]

40 Using Support T ools System Messages If y o ur c om pute r h as a n iss ue o r err or , it m ay di sp l ay a s yste m m es sa ge th at w i ll h el p y ou id en t if y th e ca use a nd a cti on n ee ded to re so lve the issue. NOTE: If the message that appear ed is not listed in the follow ing ex amples, see th e documentation for either the oper[...]

41 Using Support T ools No boot device available — No bootable partition on hard drive, the hard drive cable is loose, or no bootable device exists. If the hard drive is your boot device, ensur e • that the cables are connected and that the drive is installed properly and partitioned as a boot device. Enter system setup and ensure that the ?[...]

42 Using Support T ools Hardware T roubleshooter If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use the Hardware T roubleshooter to resolve the incompatibility. T o start the Hardware T roubleshooter: Click 1. Start → Help and Support . T ype 2. hardware troubleshooter in th[...]

43 Using Support T ools Starting Dell Diagnostics When you run Dell diagnostics, the computer invokes the Pre‑boot System Assessment (PSA). The PSA includes a series of diagnostic tests for devices such as the system board, keyboard, display , memory, har d drive, and so on. NOTE: If your computer cannot display a screen image, contact Dell (see [...]

44 Using Support T ools If you are experiencing memory issues, 8. press <y>, otherwise press <n>. The following message appears: “Pre-boot System Assessment complete. Please select OK to reboot your system.” T o exit the Dell Diagnostics and to restart 9. the computer , select OK . Starting Dell PC Checkup De ll P C Che cku p s c an[...]

45 Y ou can restore the operating system on your computer using any of the following options: CAUTION: Using Dell Factory Image Restore or the Operating System disc to restore your operating system permanently deletes all data files on your computer . If possible, backup your data files before using these options. Option Use System Restore as the f[...]

46 Restoring Y our Operating System System Restore The Microsoft Windows operating systems provide a System Restore option which allows you to return your computer to an earlier operating state (without affecting data files) if changes to the hardware, software, or other system settings have left the computer in an undesirable operating state. Any [...]

47 Restoring Y our Operating System Undoing the Last System Restore NOTE: Before you undo the last system restore, save and close all open files and exit any open programs. Do not alter , open, or delete any files or programs until the system restoration is complete. Click 1. Start . In the search box, type 2. System Restore and press <Enter>[...]

48 Restoring Y our Operating System NOTE: If Dell DataSafe Local Backup is not available on your computer , use Dell Factory Image Restore (see “Dell F actory Image Restore” on page 51) to restore your operating system. Y ou can use Dell DataSafe Local Backup to restore your hard drive to the operating state it was in when you purchased your co[...]

49 Restoring Y our Operating System Select 6. Dell DataSafe Restore and Emergency Backup from the System Recovery Options menu and follow the instructions on the screen. NOTE: The restoration process may take an hour or more depending on the size of the data to be restored. NOTE: For more information, see knowledge base article 353560 at support.de[...]

50 Restoring Y our Operating System System Recovery Media CAUTION: Although the system recovery media is designed to preser ve the data files on your computer , it is recommended that you backup your data files before using the system recovery media. Y ou can use the system recovery media, created using Dell DataSafe Local Backup, to return your ha[...]

51 Restoring Y our Operating System Dell Factory Image Restore CAUTION: Using Dell Factory Image Restore to restore your operating system permanently deletes all data on the hard drive and removes any programs or drivers installed after you received your computer . If possible, back up the data before using this option. Use Dell Factory Image Resto[...]

52 Restoring Y our Operating System Select 3. Repair Y our Computer . The System Recovery Options window appears. Select a keyboard layout and click 4. Next . T o access the recovery options, log on 5. as a local user . T o access the command prompt, type administrator in the User name field, then click OK . Click 6. Dell Factory Image Restore . Th[...]

53 If you experience a problem with your computer , you can complete the following steps to diagnose and troubleshoot the problem: See “Solving Problems” on page 1. 31 for information and procedures that pertain to the problem your computer is experiencing. See “Dell Diagnostics” on page 2. 42 for procedures on how to run Dell Diagnostics. [...]

54 Getting Help T echnical Support and Customer Service Dell’s support service is available to answer your qu est ions ab out Del l h ard war e. O ur supp ort staff use computer‑based diagnostics to provide fast, accurate answers. T o contact Dell’s support service, see “Befor e Y ou Call” on page 59 and then see the contact information f[...]

55 Getting Help Online Services Y ou can learn about Dell products and services on the following websites: www.dell.com • www.dell.com/ap • (Asian/Pacific countries only) www.dell.com/jp • (Japan only) www.euro.dell.com • (Europe only) www.dell.com/la • (Latin American and Caribbean countries) www.dell.ca • (Canada onl[...]

56 Getting Help Automated Order- Status Service T o check on the status of any Dell products that you have ordered, you can go to support.dell.com , or you can call the automated order‑sta tus service. A recording prompts you for the information needed to locate and report on your order . If you have a problem with your order , such as missing pa[...]

57 Getting Help Returning Items for Repair Under W arranty or for Credit Prepare all items being returned, whether for repair or credit, as follows: NOTE: Before you return the product to Dell, ensure that you back up any data on the hard drive(s) and on any other storage device in the product. Remove any and all confidential, proprietary and perso[...]

58 Getting Help Pack the equipment to be returned in the 5. original (or equivalent) packing materials. NOTE: Y ou are responsible for paying shipping expenses. Y ou are also responsible for insuring any product returned, and you assume the risk of loss during shipment to Dell. Collect On Delivery (C. O .D .) packages are not accepted. NOTE: Return[...]

59 Getting Help Before Y ou Call NOTE: Have your Express Service Code ready when you call. The code helps Dell’s automated‑support telephone system direct your call more efficiently . Y ou may also be asked for your Service T ag (located at the top of your computer). Locating Y our Service T ag and Express Ser vice Code The Service T ag and Exp[...]

60 Getting Help Remember to fill out the following Diagnostics Checklist. If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer . Y ou may be asked to type some commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only a[...]

61 Getting Help See your operating system documentation to determine the contents of the computer’s start‑up files. If the computer is connected to a printer , print each file. Otherwise, record the contents of each file before calling Dell. Error message, beep code, or diagnostic • code: Description of problem and • troubleshooting p[...]

62 Finding More Information and Resources If you need to: See: reinstall your operating system “System Recovery Media” on page 50 run a diagnostic program for your computer “Dell Diagnostics” on page 42 reinstall system software “My Dell Downloads” on page 39 for more information about the Microsoft Windows operating system and features[...]

63 Finding More Information and Resources If you need to: See: find safety best practices information for your computer review Warranty informa tion, T erms and Conditi ons (U .S. only) , Saf ety ins tructio ns, Regulatory information, Ergonomics information, and End User License Agreement the safety and regulatory documents that shipped with your [...]

64 This section provides information that you may need when setting up, updating drivers for , and upgrading your computer . NOTE: Offerings may vary by region. For more informa tion regarding the configuration of your computer , see the Detailed System Information section in the Dell Support Center . T o launch the Dell Support Center , click Star[...]

65 Specifications Memory Memory module connectors four user‑ accessible connectors Memory module capacities 1 GB, 2 GB, and 4 GB Memory type 1333 MHz DDR3 non‑ ECC memory only Minimum memory 3 GB Maximum memory 16 GB Possible memory configurations 3 GB, 4 GB, 6 GB , 8 GB, 12 GB, and 16 GB NOTE: For instructions on upgrading the memory, see the[...]

66 Specifications Internal Connectors Mini‑PCIe one mini slot PCI Express x1 three 36‑pin connectors PCI Express x16 one 164‑pin connector SA T A four 7‑pin connectors External Connectors Audio: T op panel one stereo headphones/ speakers connector and one microphone‑in connector Back panel six connectors for 7 .1 channel support S/PDIF o[...]

67 Specifications Battery T ype 3 V CR ‑2032 lithium coin‑cell Power DC Power Supply Wattage 460 W Input voltage 115/230 VA C Input frequency 50/60 Hz Output current 8 A/4 A Communication Network adapter 10/100/1000 Ethernet LAN on system board Wireless (optional) Wi‑Fi and Bluetooth wireless technology Physical Height 407 .75 mm (16. 05 inc[...]

68 Specifications Computer Environment T emperature range: Operating 10°C to 35° C (50°F to 95°F) Storage –40°C to 65°C (–40°F to 149°F) Relative humidity (maximum) 20% to 80% (noncondensing) Maximum shock (for operating — measured with Dell Diagnostics running on the hard drive and a 2‑ms half‑sine pulse; for non‑operating —[...]

69 Appendix Information for NOM, or Official Mexican Standard (Only for Mexico) The following information is provided in the device(s) described in this document in accordance with the requirements of the Official Mexican Standard (NOM): Importer: Dell México S.A. de C. V . Paseo de la Reforma 2620 – Flat 11° Col. Lomas Altas 11950 México, D .[...]

70 C calling Dell 59 CDs, playing and creating 28 computer capabilities 28 connect(ing) display 8 optional network cable 11 to the Internet 15 Contacting Dell online 61 customer service 54 D DataSafe Local Backup 47 DellConnect 54 Dell Diagnostics 42 Dell Factory Image Restore 51 Diagnostic Checklist 60 drivers and downloads 63 DVDs, playing and cr[...]

71 Index H hard drive activity light 19 hardware problems diagnosing 42 Hardware T roubleshooter 42 HDMI connector 26 help getting assistance and support 53 I Internet connection 15 ISP Internet Service Provider 15 M memory problems solving 34 N network connection fixing 32 network connector location 27 P problems, solving 31 products information a[...]

72 Index shipping products for return or repair 57 software features 28 software problems 35 solving problems 31 specifications 64 support e‑mail addresses 55 support sites worldwide 55 System Messages 40 System Recovery Media 50 system reinstall options 45 System Restore 46 T TV tuner 15 U USB 2.0 back connectors 26 front connectors 19 W warrant[...]

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www .dell. com | suppor t.dell. com www .dell. com | suppor t.dell. com Printed in the U.S.A.[...]