Dell D03U001 инструкция обслуживания

SETUP GUIDE INSPIRON ™[...]

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SETUP GUIDE Regulatory model: D03U series Regulatory type: D03U001 INSPIRON ™[...]

Notes, Cautions, and W arnings NOTE: A NOTE indicates important information that helps you make better use of your computer . CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A W ARNING indicates a potential for property damage, personal injury , or death. If you purch[...]

3 Setting Up Y our Inspiron Desktop . . . . . . . . 5 Before Setting Up Y our Computer . . . . . . . . . 5 Connect the Display. . . . . . . . . . . . . . . . . . . . . 6 Set Up the Home Theatre (Optional) . . . . . . . 8 Connect the Keyboard and Mouse . . . . . . . . 1 3 Connect the Network Cable (Optional) . . . . 14 Connect the AC Adapter . . . .[...]

4 Contents Restoring Y our Operating System . . . . . . . 4 7 System Restore . . . . . . . . . . . . . . . . . . . . . . . 4 8 Dell DataSafe Local Backup . . . . . . . . . . . . . 4 9 System Recovery Media . . . . . . . . . . . . . . . . 5 2 Dell Factory Image Restore . . . . . . . . . . . . . 5 3 Getting Help . . . . . . . . . . . . . . . . . . . [...]

5 This section provides information about setting up your Dell ™ Inspiron ™ desktop. WARNING: Before you begin any of the procedures in this section, read the safety information that shipped with your computer . For additional safety best practices information, see the Regulatory Compliance Homepage at www .dell.com/regulatory_compliance. Befor[...]

6 Setting Up Y our Inspiron Desktop Connect the Display NOTE: Y ou can also connect your computer to the TV . For more information, see “Set Up the Home Theatre (Optional)” on page 8. Connect the display using the integrated VGA connector or the HDMI connector . For better performance, it is recommended that you connect the display using the HD[...]

7 Setting Up Y our Inspiron Desktop Connection T ype Computer Cable Display VGA‑to‑VGA (VGA cable) HDMI‑to‑HDMI (HDMI cable) HDMI‑to‑DVI (HDMI‑to‑DVI adapter + DVI cable)[...]

8 Setting Up Y our Inspiron Desktop Set Up the Home Theatre (Optional) Y ou can set up the home theatre by connecting your computer to a flat panel display either directly or through an Audio/Video receiver using HDMI cable(s). NOTE: The HDMI cable(s) does not ship with your computer and must be purchased separately . Y ou can purchase the HDMI cab[...]

9 Setting Up Y our Inspiron Desktop Line‑out Analog 2.1 audio 2.1 channel speakers Flat panel display Audio/Video Optional[...]

10 Setting Up Y our Inspiron Desktop Connect to the Flat Panel Display Through the Audio/Video Receiver Connect the keyboard and mouse (see “Connect the Keyboard and Mouse” on page 1. 13 ). For audio and video output: 2. Connect one end of the HDMI cable to the HDMI connector on your computer and the other a. end to an available HDMI input conn[...]

11 Setting Up Y our Inspiron Desktop Line‑out Analog 2.1 audio Optical S/PDIF Digital 7.1 audio 2.1 channel speakers 7.1 channel speakers A/V receiver Flat panel display Audio/Video Audio/V ideo Optional Optional[...]

12 Setting Up Y our Inspiron Desktop Adjust the Display Scaling Setting The scaling setting allows you to fit the image on your display screen. T o adjust the scaling setting: Ensure that the computer is turned on. 1. Click 2. Start → All Programs → Catalyst Control Center → CCC . In the 3. Catalyst ™ Control Center window , click Graphics [...]

13 Setting Up Y our Inspiron Desktop Connect the Keyboard and Mouse Connect the USB keyboard and mouse to the USB connectors on the back of your computer . NOTE: If you have purchased a Dell Wireless T rackball Keyboard, see the documentation that was shipped with it to set up the wireless keyboard.[...]

14 Setting Up Y our Inspiron Desktop Connect the Network Cable (Optional) A network connection is not required to complete your computer setup, but if you have an existing network or Internet connection that uses a cable connection (such as a broadband device or Ethernet jack), you can connect it now . NOTE: Use only an Ethernet cable to connect to[...]

15 Setting Up Y our Inspiron Desktop Connect the AC Adapter[...]

16 Setting Up Y our Inspiron Desktop Press the Power Button[...]

17 Setting Up Y our Inspiron Desktop Set Up the Operating System Y our computer is preconfigured with the operating system you selected at the time of purchase. Set Up Microsoft Windows T o set up Microsoft ® Windows ® for the first time, follow the instructions on the screen. These steps are mandatory and may take some time to complete. The Wind[...]

18 Setting Up Y our Inspiron Desktop Create System Recovery Media (Recommended) NOTE: It is recommended that you create a system recovery media as soon as you set up Microsoft Windows. The system recovery media can be used to restore your computer to the operating state it was in when you purchased the computer , while preserving data files (withou[...]

19 Setting Up Y our Inspiron Desktop Connect to the Internet (Optional) T o connect to the Internet, you need an external modem or network connection and an Internet service provider (ISP). If an external USB modem or WLAN adapter is not part of your original order , you can purchase one at www .dell.com . Setting Up a Wired Connection If you are u[...]

20 Setting Up Y our Inspiron Desktop Windows Vista ® Save and close any open files, and exit any 1. open programs. Click 2. Start → Connect T o . Follow the instructions on the screen to 3. complete the setup. Setting Up Y our Internet Connection ISPs and ISP offerings vary by country . Contact your ISP for offerings available in your country . [...]

21 Setting Up Y our Inspiron Desktop T o set up your Internet connection: Windows 7 Save and close any open files, and exit any 1. open programs. Click 2. Start → Control Panel. In the search box, type 3. network , and then click Network and Sharing Center → Set up a new connection or network → Connect to the Internet . The Connect to the Int[...]

22 Using Y our Inspiron Desktop This section provides information about the features available on your Inspiron ™ desktop. Front V iew Features 4 3 1 2 5 6 INSPIRON[...]

23 Using Y our Inspiron Desktop 1 Optical drive (optional) — Plays or records only standard‑size (12 cm) CDs, DVDs, and Blu‑ray Discs. T o insert or remove a disc, press the optical drive eject button and then pull out the optical drive disc tray . 2 Optical drive eject button — Ejects the optical drive disc tray when pressed. 3 IR sensor ([...]

24 Using Y our Inspiron Desktop T op V iew Features 1[...]

25 Using Y our Inspiron Desktop 1 Power button and light — T urns the power on or off when pressed. The light in the center of this button indicates the following power states: Off — The computer is either turned off, in hibernate mode, or is not receiving power . • Solid white — The computer is on. • Solid amber — The computer is[...]

26 Using Y our Inspiron Desktop Back V iew Features 6 7 8 9 11 10 3 2 1 4 5[...]

27 Using Y our Inspiron Desktop 1 T op cover release button — Opens the top cover of the computer . 2 eSA T A connectors (2) — Connect to SA T A and eSA T A compatible storage devices (such as external hard disk drives or optical drives) or USB devices (such as a mouse, keyboard, printer , external drive, or MP3 player). 3 VGA connector — Con[...]

28 Using Y our Inspiron Desktop 9 AC adapter connector — Connects to the AC adapter to power the computer . 10 HDMI connector — Connects to a TV for both 2.1 audio and video signals. NOTE: When both HDMI and line‑out connectors are connected, audio is routed through the line‑out connectors (analog) and not through the HDMI connector . 11 Ha[...]

29 Using Y our Inspiron Desktop Software Features NOTE: For more information about the features described in this section, see the Dell T echnology Guide at support.dell.com/manuals or at the following location: Windows ® 7 : Start → All Programs → Dell Help Documentation . Windows Vista ® : Start → Help and Support → Dell EDocs . Product[...]

30 Using Y our Inspiron Desktop Dell Dock The Dell Dock is a group of icons that provides easy access to frequently‑used applications, files, and folders. Y ou can personalize the Dock by: Adding or removing icons • Grouping related icons into categories • Changing the color and location of the Dock • Changing the behavior of the i[...]

31 Using Y our Inspiron Desktop Dell DataSafe Online Backup NOTE: Dell DataSafe Online may not be available in all regions. NOTE: A broadband connection is recommended for fast upload/download speeds. Dell DataSafe Online is an automated backup and recovery service that helps protect your data and other important files from catastrophic incidents l[...]

32 Solving Problems This section provides troubleshooting information for your computer . If you cannot solve your problem using the following guidelines, see “Using Support T ools” on page 39 or “Contacting Dell” on page 63. WARNING: Only trained service personnel should remove the computer cover . See the Service Manual at support.dell.co[...]

33 Solving Problems Network Problems Wireless Connections If the network connection is lost — The wireless router is offline or wireless has been disabled on the computer . Check your wireless router to ensure it is • powered on and connected to your data source (cable modem or network hub). Re‑establish your connection to the • wirel[...]

34 Solving Problems Power Problems If the power light is off — The computer is either turned off, in hibernate mode, or is not receiving power . Press the power button. The computer • resumes normal operation if it is off or in hibernate mode. Reseat the AC adapter cable into the • power connector on the computer and the electrical outl[...]

35 Solving Problems If the power light is blinking amber — There may be a problem with the system board or the power supply . For assistance, contact Dell (see “Contacting Dell” on page 63 ). If you encounter interference that hinders reception on your computer — An unwanted signal is creating interference by interrupting or blocking other [...]

36 Solving Problems If you experience other memory problems — Ensure that you are following the memory • installation guidelines (see the Service Manual at support.dell.com/manuals ). Check if the memory module is compatible • with your computer . Y our computer supports DDR3 memory . For more information about the type of memory suppor[...]

37 Solving Problems If the computer stops responding or a solid blue screen appears — CAUTION: Y ou might lose data if you are unable to perform an operating system shutdown. If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer [...]

38 Solving Problems If you have other software problems — Back up your files immediately . • Use a virus‑scanning program to check the • hard drive or CDs. Save and close any open files or programs • and shut down your computer through the Start menu. Check the software documentation or • contact the software manufacturer fo[...]

39 Using Support T ools Dell Support Center The Dell Support Center helps you find the service, support, and system‑specific information you need. T o launch the application, click the icon in the taskbar . The Dell Support Center home page displays your computer’ s model number , service tag, express service code, and service contact informati[...]

40 Using Support T ools My Dell Downloads NOTE: My Dell Downloads may not be available in all regions. Some of the software pre‑installed on your new computer do not include a backup CD or DVD. This software is available at My Dell Downloads. From this website you can download available software for reinstallation or create your own backup media.[...]

41 Using Support T ools Alert! Previous attempts at booting this system have failed at checkpoint [nnnn]. For help in resolving this problem, please note this checkpoint and contact Dell T echnical Support — The computer failed to complete the boot routine three consecutive times for the same error (see “Contacting Dell” on page 63 for assist[...]

42 Using Support T ools USB over current error — Disconnect the USB device. Y our USB device needs more power for it to function properly . Use an external power source to connect the USB device, or if your device has two USB cables, connect both of them. NOTICE - Hard Drive SELF MONITORING SYSTEM has reported that a parameter has exceeded its no[...]

43 Using Support T ools Dell Diagnostics If you experience a problem with your computer , perform the checks in “Lockups and Software Problems” on page 36 and run the Dell Diagnostics before you contact Dell for technical assistance. It is recommended that you print these procedures before you begin. NOTE: Dell Diagnostics works only on Dell co[...]

44 Using Support T ools NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft ® Windows ® desktop; then, shut down your computer and try again. NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities di[...]

45 Using Support T ools NOTE: The Service T ag for your computer is displayed at the top of each test screen. The Service T ag helps you identify your computer when you contact Dell. When the tests are complete, close the test 6. screen to return to the Choose An Option window . T o exit the Dell Diagnostics and restart the 7. computer , click Exit[...]

46 Using Support T ools When the boot device list appears, highlight 3. CD/DVD/CD-RW and press <Enter>. Select the 4. Boot from CD-ROM option from the menu that appears and press <Enter>. T ype 5. 1 to start the CD menu and press <Enter> to proceed. Select 6. Run the 32 Bit Dell Diagnostics from the numbered list. If multiple vers[...]

47 Y ou can restore the operating system on your computer using any of the following options: CAUTION: Using Dell Factory Image Restore or the Operating System disc permanently deletes all data files on your computer . If possible, backup your data files before using these options. Option Use System Restore as the first solution Dell DataSafe Local[...]

48 Restoring Y our Operating System System Restore The Windows operating systems provide a System Restore option which allows you to restore your computer to an earlier operating state (without affecting data files) if changes to the hardware, software, or other system settings have left the computer in an undesirable operating state. Any changes t[...]

49 Restoring Y our Operating System Undoing the Last System Restore NOTE: Before you undo the last system restore, save and close all open files, and exit any open programs. Do not alter , open, or delete any files or programs until the system restoration is complete. Click 1. Start . In the search box, type 2. System Restore and press <Enter>[...]

50 Restoring Y our Operating System Y ou can use Dell DataSafe Local Backup to restore your hard drive to the operating state it was in when you purchased your computer , while preserving the data files. Dell DataSafe Local Backup allows you to: Backup and restore your computer to an • earlier operating state Create system recovery media •?[...]

51 Restoring Y our Operating System Select 5. Repair Y our Computer . Select 6. Dell DataSafe Restore and Emergency Backup from the System Recovery Options menu and follow the instructions on the screen. NOTE: The restoration process may take an hour or more depending on the size of the data to be restored. NOTE: For more information, see the knowl[...]

52 Restoring Y our Operating System System Recovery Media CAUTION: Although the system recovery media is designed to preserve the data files on your computer , it is recommended that you backup your data files before using the system recovery media. Y ou can use the system recovery media, created using Dell DataSafe Local Backup, to return your har[...]

53 Restoring Y our Operating System Dell Factory Image Restore CAUTION: Using Dell Factory Image Restore permanently deletes all data on the hard drive and removes any programs or drivers installed after you received your computer . If possible, back up the data before using this option. Use Dell Factory Image Restore only if System Restore did not[...]

54 Restoring Y our Operating System T o access the recovery options, log on as a 5. local user . T o access the command prompt, type administrator in the User name field, then click OK . Click 6. Dell Factory Image Restore . The Dell Factory Image Restore welcome screen appears. NOTE: Depending upon your configuration, you may need to select Dell F[...]

55 If you experience a problem with your computer , you can complete the following steps to diagnose and troubleshoot the problem: See “Solving Problems” on page 1. 32 for information and procedures that pertain to the problem your computer is experiencing. See “Dell Diagnostics” on page 2. 43 for procedures on how to run Dell Diagnostics. [...]

56 Getting Help T echnical Support and Customer Service Dell’ s support service is available to answer your questions about Dell hardware. Our support staff uses computer ‑based diagnostics to provide fast, accurate answers. T o contact Dell’ s support service, see “Before Y ou Call” on page 61 and then see the contact information for you[...]

57 Getting Help Online Services Y ou can learn about Dell products and services on the following websites: www .dell.com • www .dell.com/ap • (Asian/Pacific countries only) www .dell.com/jp • (Japan only) www .euro.dell.com • (Europe only) www .dell.com/la • (Latin American and Caribbean countries) www .dell.ca • (Cana[...]

58 Getting Help Automated Order -Status Service T o check on the status of any Dell products tha t y ou hav e o rde red , y ou can go to support.dell.com , or you can call the automated order ‑status service. A recording prompts you for the in for mat ion ne ede d t o l oca te and re por t o n your order . For the telephone number to call your re[...]

59 Getting Help Returning Items for Repair Under W arranty or for Credit Prepare all items being returned, whether for repair or credit, as follows: NOTE: Before you return the product to Dell, make sure to back up any data on the hard drive and on any other storage device in the product. Remove any and all confidential, proprietary and personal in[...]

60 Getting Help Pack the equipment to be returned in the 5. original (or equivalent) packing materials. NOTE: Y ou are responsible for paying shipping expenses. Y ou are also responsible for insuring any product returned, and you assume the risk of loss during shipment to Dell. Collect On Delivery (C.O.D.) packages are not accepted. NOTE: Returns t[...]

61 Getting Help Before Y ou Call NOTE: Have your Express Service Code ready when you call. The code helps Dell’ s automated‑ support telephone system direct your call more efficiently . Y ou may also be asked for your Service T ag. Locating the Service T ag The Service T ag for your computer can be found on a label at the bottom of your compute[...]

62 Getting Help Remember to fill out the following Diagnostics Checklist. If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer . Y ou may be asked to type some commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only a[...]

63 Getting Help See your operating system documentation to determine the contents of the computer’ s start‑up files. If the computer is connected to a printer , print each file. Otherwise, record the contents of each file before calling Dell. Error message, beep code, or diagnostic • code: Description of problem and troubleshooting • [...]

64 Finding More Information and Resources If you need to: See: reinstall your operating system “System Recovery Media” on page 52 run a diagnostic program for your computer “Dell Diagnostics” on page 43 reinstall system software “My Dell Downloads” on page 40 find more information about the Microsoft ® Windows ® operating system and f[...]

65 Finding More Information and Resources If you need to: See: find safety best practices information for your computer review W arranty information, T erms and Conditions (U.S. only), Safety instructions, Regulatory information, Ergonomics information, and End User License Agreement the safety and regulatory documents that shipped with your comput[...]

66 Specifications This section provides information that you may need when setting up, updating drivers for , and upgrading your computer . NOTE: Offerings may vary by region. For more information regarding the configuration of your computer , see your computer documentation at the following location: Windows ® 7 : Start → All Programs → Dell [...]

67 Specications Memory Memory module capacities 1 GB, 2 GB, and 4 GB Configurations possible 1 GB, 2 GB, 3 GB, 4 GB, 6 GB, and 8 GB NOTE: For instructions on upgrading memory , see the Service Manual at support.dell.com/manuals. Drives Externally accessible (optional) one 5.25‑inch bay for a 12.7 mm tray load SA T A DVD+/‑RW Super Multi Driv[...]

68 Specications Memory Card Reader Cards supported Secure Digital (SD) card MicroSD card MiniSD card Secure Digital High Capacity Card (SDHC) MultiMedia Card (MMC) xD‑Picture card Memory Stick PRO/Duo card External Connectors Front Panel Connectors: USB two USB 2.0 compliant connectors Audio one headphone connector External Connectors Memory c[...]

69 Specications AC Adapter 90 W (E‑Series): NOTE: Supported on models with a discrete graphic card (optional). Input voltage 100‑240 V AC Input current 1.5 A Input frequency 50‑60 Hz Output power 90 W Output current 4.62 A Rated output voltage 19.5 VDC 65 W (E‑Series): Input voltage 100‑240 V AC Input current 1.5/1.6/1.7 A Input freque[...]

70 Specications Computer Environment T emperature range: Operating 10°C to 35°C (50°F to 95°F) Storage –40°C to 65°C (–40°F to 149°F) Relative humidity (maximum) 20% to 80% (noncondensing) Maximum vibration (using a random‑vibration spectrum that simulates user environment): Operating 0.26 GRMS Storage 2.2 GRMS Computer Environment[...]

71 Appendix Macrovision Product Notice This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation, and is[...]

72 Appendix Information for NOM, or Official Mexican Standard (Only for Mexico) The following information is provided in the device(s) described in this document in accordance with the requirements of the Official Mexican Standard (NOM): Importer: Dell México S.A. de C.V . Paseo de la Reforma 2620 – Flat 11° Col. Lomas Altas 11950 México, D.F [...]

73 C calling Dell 61 CDs, playing and creating 29 chipset 66 computer capabilities 29 connect(ing) optional network cable 14 Contacting Dell 63 customer service 56 D DataSafe Local Backup 49 DellConnect 56 Dell Diagnostics 43 Diagnostic Checklist 62 drivers and downloads 65 DVDs, playing and creating 29 E eject button 23 ejecting the disc 23 email [...]

74 Index hard drive activity light 28 hardware problems diagnosing 42 Hardware T roubleshooter 4 2 HDMI connector 28 I Internet connection 19 ISP Internet Service Provider 19 L Locating the Service T ag 6 1 M Memory Card Reader 23 memory problems solving 35 memory support 66 N network connection fixing 33 network connector location 27 O optical aud[...]

75 Index R restoring factory image 53 S Service T ag 6 1 shipping products for return or repair 59 software features 29 software problems 36 solving problems 32 support email addresses 57 support sites worldwide 57 System Messages 40 T technical support 56 U USB 2.0 back connectors 27 front connectors 23 W warranty returns 59 Windows Program Compat[...]

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0 M 4 1 F V A 0 0 Printed in the U.S.A. www .dell.c om | support.dell.c om[...]