Dell K0004 инструкция обслуживания

www .dell.com | s upport.dell.com Dell™ Dimension™ 8250 Series floppy drive light* hard drive light power button ser vice tag headphone connector USB 2.0 connectors (2) voltage select ion switch power connector parallel connect or keyboard connector USB 2.0 connectors (6) microphone connector line-out connector line-in connector mouse connector[...]

Hints, Notices, and Cautions HINT : A HINT indicates important inform ation that helps you make better use of your computer . NOTICE: A NOTICE indicates either potentia l damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indi cates a potential for property damage, personal injury , or death. Abbreviations[...]

Contents 3 Contents CAUTION: Safety Instructions . . . . . . . . . . . . . . . . . . . 9 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 When Using Y our Computer . . . . . . . . . . . . . . . . . . . . 11 When Working Inside Y our Computer . . . . . . . . . . . . . 12 Protecting Against Electrostatic Discharge . . . . . . . . .[...]

4 Contents Copying CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Using Easy CD Creator Basic . . . . . . . . . . . . . . . . . 31 Using Blank CD-R Discs or Blank CD-RW Discs . . . . . . . . 31 Helpful Tips . . . . . . . . . . . . . . . . . . . . . . . . . . 31 How to Copy a CD . . . . . . . . . . . . . . . . . . . . . . . 32 Hyper-[...]

Contents 5 IEEE 1394 Device Problems . . . . . . . . . . . . . . . . . . . . 47 Keyboard Problems . . . . . . . . . . . . . . . . . . . . . . . . . 48 Mouse Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Network Problems . . . . . . . . . . . . . . . . . . . . . . . . . 50 Pow er P ro ble ms . . . . . . . . . . . . . . . . . . . . [...]

6 Contents Resolving Software and Ha rd ware Incompatibil ities . . . . . . . 70 Reinstalling Microsoft ® Windows ® XP . . . . . . . . . . . . . . 71 Before Y ou R einstall . . . . . . . . . . . . . . . . . . . . . . 71 R einstalling Windows XP . . . . . . . . . . . . . . . . . . . 71 R einstalling Drivers and Software . . . . . . . . . . . . . .[...]

Contents 7 Adding a Floppy Drive . . . . . . . . . . . . . . . . . . . . . . 103 R emoving the F ront-P anel Insert . . . . . . . . . . . . . . . 103 Installing a Floppy Drive . . . . . . . . . . . . . . . . . . . 105 Closing the Computer Cover . . . . . . . . . . . . . . . . . . . 107 5 Appendix Specifications . . . . . . . . . . . . . . . . . . .[...]

8 Contents One- Y ear En d-User Manufacturer Guarantee (Latin America and the Caribbean Only) . . . . . . . . . . . . 149 Intel ® Warranty Statement for Pentium ® and Celeron ® Processors Only (U.S. and Canada Only) . . . . . . . 15 1 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153[...]

CAUTION: Safety Instr uctions 9 CAUTION: Safety Instructions Use the following safe ty guidelines to help ensur e your own personal safety and to help protect your computer and working envi ronment from potential damage. General • Do not attempt to service the computer yourself unless you ar e a trained se rvice technician. Always follow instal l[...]

10 CAUTION: Safety Instructions www .dell.com | support.dell.com • T o avoid shorting out your computer when disconnecting a network cable, first unplug the cable from the network adapter on the ba ck of your computer , and then from the network jack. When r econnecting a network ca ble to your computer , first plug the cable into the network jac[...]

When Using Y our Computer 11 When Using Y our Computer As you use your computer , observe th e following safe-handlin g guidelines. CAUTION: Do not operate your computer with any cover(s) (including computer covers, bezels , filler br ackets, front-panel inse rts, and so on) removed. • Y ou r computer is equipped with one of the following: – A [...]

12 When Using Y our Computer www .dell.com | support.dell.com When W orking Inside Y our Computer Befor e you open the computer cover , perform the follo wing steps in the s equence indicated. CAUTION: Do not attempt to service the computer yourself, except as explained in your online Dell™ documentat ion or in instructions othe rwise provided to[...]

When Using Y our Computer 13 • Handle components and cards with car e. Do not touch the components or contacts on a card. Hold a car d by its edges or by its me tal mounting bracket. Hold a component such as a microprocessor chip by its edges, not by its pins. CAUTION: There is a danger of a new batter y e xploding if it is incorrectly installed.[...]

14 When Using Y our Computer www .dell.com | support.dell.com Battery Disposal Y our com puter uses a lithium coin-cell battery . The lithium coin-cell battery is a long-life battery , and it is very po ssible that you will never need to r e place it. However , should you need to replace it, see page 117. Do not dispose of the battery along with ho[...]

Finding Information for Y our Computer 15 Finding Information for Y our Computer What Are Y ou Looking F or? Find it Here • A diagnostic progr am for my computer • Drivers for my computer • My computer documentation • My device documentation Res ou rc eC D Y ou can use this CD to access documentation or reinstall drivers (see page 66) • H[...]

16 Finding Information for Y our Computer www .dell.com | support.dell.com • How to reinstall my operating system Operating System CD If you r einstall your operating system, use the ResourceCD to reinstall drivers for the devices that c ame with you r computer . • Latest drivers for my computer • Answers to technical service and support ques[...]

Finding Information for Y our Computer 17 • How to set up my computer Setup diagram • Tips on using W indows • How to clean my computer • How to use my mouse and keyboar d T ell Me How help file 1 Click the Start button, and then click Help and Support . 2 Click User and system guides , and then click User ’s guides . 3 Click T ell Me How[...]

18 Finding Information for Y our Computer www .dell.com | support.dell.com[...]

1 SECTION 1 Setting Up and Using Y our Computer Setting Up a Printer Connecting T wo Monitors T ransferring Infor mation to a New Computer Setting Up a Home and Office Network Connecting to the Internet Copying CDs Hyper - Threading T ur ning Off the Computer[...]

20 Setting Up and Using Y our Computer www .dell.com | support.dell.com Setting Up a Printer NOTICE: Complete the operating system setu p before you connect a printer to the computer . See the documentation that came with the printer for set up information, including how to: • Obtain and install updated drivers • Connect the printer to the comp[...]

Setting Up and Using Y our Computer 21 4 T urn on the printer and then turn on t he computer . If the Add New Hardware Wizard window appears, click Cancel . 5 Install the printer driver if nece ssary . See the documentation that came with your printer . Connecting a USB Printer HINT : Y ou can connect USB devices while the computer is turned on. 1 [...]

22 Setting Up and Using Y our Computer www .dell.com | support.dell.com Connecting T wo Monitors If you purchased a video car d that supports dual monitors, follow the instructions in th is section to connect and enable your monitors. Connecting the Monitors to Y our Computer 1 Save any open files, close any open programs, and shut down the compute[...]

Setting Up and Using Y our Computer 23 HINT : If you are connecting two flat panel monitors, at least one of them must have a VGA connector . If one monitor has a VGA connector and the other one has a D VI connector: a Connect the VGA connector on th e monitor to the VGA (blue) connector on the computer . b Connect the D VI connector on the ot her [...]

24 Setting Up and Using Y our Computer www .dell.com | support.dell.com 3 Restart the computer . The Microsoft ® Wi n d o w s ® desktop displays on the prim ary monitor . 4 Use the instructions in the following sections to enable clone mode or extended desktop mode in the display settings. F or more informat ion on changing display settings, see [...]

Setting Up and Using Y our Computer 25 4 Click OK to continue. The screen temporarily blacks out, and then the same imag e displays on both monitors. 5 Click Ye s to accept the changes. Enabling Extended Desktop Mode In extended desktop mode, you can dr ag objects from one screen to the other , effectively doubling the amount of viewab le work spac[...]

26 Setting Up and Using Y our Computer www .dell.com | support.dell.com 3 On the Which computer is this? scr een, click New Computer , an d then click Next . 4 On the Do you have a Windows XP CD? screen, clic k I will use the wizard from the W indows XP CD , and t hen click Nex t. 5 When the Now go to your old computer screen appears, go to your ol[...]

Setting Up and Using Y our Computer 27 Setting Up a Home and Office Network Connecting to a Network Adap ter Before you connect your co mputer to a network, the computer must have a network adapter installed and a network cable connected to it. T o connect a network cable: 1 Connect the network cable to the network adapter connector on the back of [...]

28 Setting Up and Using Y our Computer www .dell.com | support.dell.com 3 Click Checklist f or creating a network . HINT : Selecting the connection method This computer connects directly to the Internet enables the integrated firewall provided with Microsof t ® Windows ® XP operating system. 4 Complete the checklist and requir ed pr eparati ons, [...]

Setting Up and Using Y our Computer 29 If you do not have an MSN Explorer or AOL ic on on your desk top o r if y ou want to set up an Internet co nnection with a different ISP : 1 Save and close any open files, and e xit any ope n programs. 2 Click the Start button and cl ick Internet Exp lorer . The New Connection W izard appears. 3 Click Connect [...]

30 Setting Up and Using Y our Computer www .dell.com | support.dell.com Copying CDs HINT : Ensure that you follow all copyright laws when you create CDs. This section applies only to computer s that have a CD- or D VD-recor ding device. The information in this section is based on the Roxio Ea sy CD Creator Basic documentation that came with your co[...]

Setting Up and Using Y our Computer 31 Using Easy CD Creator Basic See the Easy CD Creator Basic docume ntation for instructions on how to use the program, information about di ff ere nt re co rdi ng t ec hni qu es , an d CD media limitations. The Easy CD Creato r Basic documentation is located in the Microsoft ® Wi n d o w s ® XP Help and Suppor[...]

32 Setting Up and Using Y our Computer www .dell.com | support.dell.com • Do not burn a blank CD-R or CD-R W disc to its maximum capacity ; for example, do not copy a 650-MB file to a 650-MB blank CD . The CD-RW drive needs 1 or 2 MB of the blank CD to finalize the rec ordi ng . • Use a blank CD-RW disc to practice CD r ecording until yo u ar e[...]

Setting Up and Using Y our Computer 33 HINT : Yo u m u s t u s e CD-R discs to burn music CDs that you want to play in regular stereos. CD-RW discs do not play in most home or car stereos. 6 Insert a blank CD into the CD -R W drive and close the tray . The recor ding starts automati cally . 7 After the recor ding completes, click OK . Hyper - Threa[...]

34 Setting Up and Using Y our Computer www .dell.com | support.dell.com T urning Off the Computer NOTICE: T o avoid losing data, turn off your computer by per forming a Microsof t ® Windows ® operating system shutdown, as described next, rather than by pressing the power button. HINT : If you are having difficulty turning off your computer , see [...]

2 SECTION 2 Solving Problems Finding Solutions Finding Help Information Batter y Problems Drive Problems E-Mail, Modem, and Internet Problems Error Mess ages General Problems IEEE 1394 Device Problems Keyboard P roblems Mouse P roblems Network Problems Po w e r Pr o b l e ms Pri nt er Prob le ms Scanner Problems Sound and Speaker P roblems Video an[...]

36 Solving P roblems www .dell.com | support.dell.com Finding Solutions Sometimes it’s difficult to figure out where to go for answers. Use this chart to help you quickly find the answers to your questions. See page 51. See page 43. Get technical assistance from Dell. See page 120. Press a key or move the mouse. See the Te l l M e H o w help file[...]

Solving P roblems 37 See page 56. See page 55. See page 53. See page 41. See page 49. See page 48. See page 39. See page 50. See page 44. See page 54. See page 43. See page 41. See page 41. See page 44.[...]

38 Solving P roblems www .dell.com | support.dell.com Finding Help Information Batter y Problems CAUTION: There is a danger of a new battery explod ing if it is incorrectly installed. R epla ce the battery only with the same or equivalent type recommended by the manufa cturer . Discard used batteries according to the manufacturer's instruction[...]

Solving P roblems 39 Drive Problems Floppy drive problems NOTICE: Do not attempt to clean drive heads with a sw ab. Y ou may accidentally misalign the heads, which can render the drive inoperable . E NSURE THAT W INDOWS ® RECOGNIZES THE DRIVE — Click the Start button and click My Computer . If the floppy drive is not listed, perform a full scan [...]

40 Solving P roblems www .dell.com | support.dell.com CD drive problems HINT : High-speed CD drive vibration is normal and may cause noise. This does not indicate a defect in the drive or the CD . Problems writing to a CD-RW drive A DJUST THE W INDOWS VOLUME CONTROL — Click the speaker icon in the lower -right corner of your scree n. • Ensure t[...]

Solving P roblems 41 DVD drive problems HINT : Because of different regions worldwide and different disc formats, not all DVD titles work in all DVD drives. Hard drive problems E-Mail, Modem, and Internet Problems HINT : Connect the modem to an analog telephone jac k only . The modem does not operate while it is connected to a digital telephone net[...]

42 Solving P roblems www .dell.com | support.dell.com C ONNECT THE MODEM DIREC TLY TO THE TELEPHONE WALL JACK — If you have other telephone devices sharing the line, such as an answering machine, fax machine, sur ge protector , or line splitter , then bypass them and use the telephone to connect the modem directly to the tele phone wall jack. U S[...]

Solving P roblems 43 Error Messages If the message is no t listed, see the documentation for th e operating system or the program that was running when the message appeared. E NSURE THAT YOU ARE CONNECTED TO THE I NTERNET — W ith the Outlook Expr ess e-mail program open, click Fi l e . If W ork Offline has a checkmark next to it, click the checkm[...]

44 Solving P roblems www .dell.com | support.dell.com General Problems The computer stops responding A program stops responding N OT ENOUGH MEMOR Y OR RESOURCES . C LOSE SOME PROGRAMS AND TRY AGAIN — Y ou have too many programs open. Close all windows and open the program that you want to use. In some cases, you might have to restart your compute[...]

Solving P roblems 45 A program crashes repeated ly HINT : Sof tware usually includes installation instr uctions in its documentation or on a floppy disk or CD. A program is designed for an earlier Windows operating system A solid blue screen appears Other software problems C HECK THE SOFTWARE DOCUMENTATION — Many softwar e manufactur ers maintain[...]

46 Solving P roblems www .dell.com | support.dell.com Other technical problems E NSURE THAT YOU HAVE NOT MADE AN ERROR WHILE ENTERING DATA — See the program documentation to make sure that the values or characters you are entering ar e valid. C HECK FOR VIRUSES — Use a virus-scanning program to check the hard drive, floppy disks, or CDs. R ESTA[...]

Solving P roblems 47 General hardware problems If your computer exhibits one or more of the following symptoms, a device conflict may exist: • Y our computer locks up, particular ly while using a specific device. • A re cently added device does not work. • A soun d car d emits noise or d emonstrate s other problems. • Unintelligible charact[...]

48 Solving P roblems www .dell.com | support.dell.com K eyboard Problems E NSURE THAT THE IEEE 1394 DEVICE IS RECOGNIZED BY W INDOWS ® — 1 Click the Start button. 2 Click Control P anel . 3 Click P rinters and Other Hardware . If your IEEE 1394 device is listed, W indows recognizes the device. I F YOU HAVE PROBLEMS WITH A D ELL - PROVIDED IEEE 1[...]

Solving P roblems 49 Mouse Problems T EST THE KEYBOARD — Con nect a properly working k eyboard to the computer , and try using the keyboar d. If the new k eyboard works, the original key boa rd is fa ult y . C HECK FOR INTERRUPT REQUEST CONFLICTS — See page 70. R ESTART THE COMPUTER — 1 Simultaneously press <Ctr l><Esc> to display[...]

50 Solving P roblems www .dell.com | support.dell.com Network Problems C HECK THE MOUSE CABLE — • Check the cable con nector for bent or broken pins and for damaged or frayed cables. Straighten bent pins. • Ensure that the cable is firmly connected to the computer . T EST THE MOUSE — Connect a properly working mouse to the computer , and tr[...]

Solving P roblems 51 Po we r P r ob l e m s CAUTION: Before you begin any of the procedures in this section, follow the safety instru ctions on page pag e 9. R ESTART THE COMPUTER AND TRY TO LOG ON TO THE NETWORK AGAIN C HECK YOUR NETWORK SETTINGS — Contact your network administrator or the person who set up your network to veri fy that your netw[...]

52 Solving P roblems www .dell.com | support.dell.com I F THE POWER LIGHT IS OFF — The computer is either turned off or is not receiving pow er . • Reseat the power cable into both the power connector on the back of the computer and the electrical outlet. • If the computer is plugged into a power strip, ensure that the power strip is plugged [...]

Solving P roblems 53 Printer Problems HINT : Dell does not cover the printer’s warranty . If you need technical assistance for your printer , call the printer ’s manufacturer . See the printer documentation for the correct phone number . E LIMINATE INTERFERENCE — Electrical appliances on the same circuit or operating near the computer can cau[...]

54 Solving P roblems www .dell.com | support.dell.com Scanner Problems HINT : Dell does not cover the scanner ’s warranty . If you need technical assistance for your scanner , call the scanner ’s manufact urer . See the scanner documentation for the correct phone number . R EINSTALL THE PRINTER DRIVER — See the pri nter documentation for inst[...]

Solving P roblems 55 Sound and Speaker Problems No sound from speakers HINT : The volume control in some MP3 players over rides the Windows ® volume setting. If you have been listening to MP3 songs, ensure that you did not turn the player volume down or off . C HECK THE SPEAKER CABLE CONNECTIONS — Ensur e that the speake rs are conn ected as sho[...]

56 Solving P roblems www .dell.com | support.dell.com No sound from headphones Video and Monitor Problems If the screen is blank HINT : See the monitor documentation for troubleshooting procedures. R UN THE SPEAKER DIAGNO S TICS — Some speaker systems have self - diagnostics. See the speak er document ation for diagnostics instructions. R EINSTAL[...]

Solving P roblems 57 If the screen is difficult to read C HECK THE MONITOR CABLE CONNECTION — Che c k the connect or for bent or broken pins. (It is normal for monitor cable connectors to have missing pins.)Ensure that the video cable is connected as shown on the setup diagram for your computer . T EST THE ELECTRIC AL OUTLET — Ensur e that the [...]

58 Solving P roblems www .dell.com | support.dell.com A DJUST THE W INDOWS ® DISPLAY SETTINGS — 1 Click the Start button, and then click Control P anel . 2 Click Appearance and Themes . 3 Click Display , and then click the Settings tab. 4 T ry different settings for Screen reso lution and Color quality . R ESTORE THE RECOMMENDED SETTINGS — Res[...]

3 SECTION 3 Advanced T roubleshooting Diagnostic Lights Dell Diagnostics Drivers Using System R estore R esolving Sof tware and Hardware Incompatibilities R einstalling Microsof t ® Windows ® XP[...]

60 Advanced T roubleshooting www .dell.com | support.dell.com Diagnostic Lights T o help you troubleshoot a problem, yo ur computer is equipped with four lights on the back panel labeled "A," "B," "C," and "D" (see page 78). These lights can be yellow or green. When th e computer starts normally , the lights [...]

Advanced T roubleshooting 61 Memory modules are detected, but a memory configuration or compatibility error exists. • Ensure that th ere ar e no special memory module/memory connector placement requir ements (see page 93). • V erify that the me mory modules that you are installing ar e compatible with the computer (see page 110). • If the pro[...]

62 Advanced T roubleshooting www .dell.com | support.dell.com Dell Diagnostics When to Use the Dell Diagnostics If you experience a problem with yo ur computer , perform the checks in "Solving P roblems" (see page 35) and run the Dell Diagnostics before you contact Dell for technical assistance . R unning the Dell Diagnostics may help you[...]

Advanced T roubleshooting 63 • Receive status mes sages that tell you whether tests completed successfully . • Receive error messages if problems are detected. Starting the Dell Diagnostics NOTICE: Only use the Dell Diagnostics to test your Dell™ computer . Using this program with other computer s can result i n error messages. Start the Dell[...]

64 Advanced T roubleshooting www .dell.com | support.dell.com 7 Ty p e 2 to start the Dell Diagnostics. 8 Select R un the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your platform. 9 When the Dell Dia gnostics Main Me nu appears, select the test you want to run (see page 64). D[...]

Advanced T roubleshooting 65 4 When the tests are completed, if yo u are running the Dell Diagnostics from the ResourceCD , remo ve th e C D. 5 Close the test screen to return to the Main Menu scr een. T o exit t he Dell Diagnostics and restart the computer , close the Main Menu screen. Drivers What Is a Driver? A driver is a program that controls [...]

66 Advanced T roubleshooting www .dell.com | support.dell.com Many drivers such as the ke yboard driver come with your Microsoft ® Wi n d o w s ® operatin g system. Y ou may need to install drive rs if you: • Upgrade your operating system • Reinstall your operating system • Connect or install a new device If you experience a problem with an[...]

Advanced T roubleshooting 67 3 Click System . 4 In the System P ropertie s screen, click the Hardware tab. 5 Click Device Manager . 6 Right-click the device for which the new driver was installed, and then click P roperties . 7 Click the Drivers tab. 8 Click Rol l B ac k Dr iv er . If Device Driver Rollback does not resolve the problem, then u se S[...]

68 Advanced T roubleshooting www .dell.com | support.dell.com 5 At the W elcome Dell System Owner screen, click Next . HINT : The R esourceCD displays drivers only for hardware that came on your computer . If you installed additional hardware, the drivers for the new hardware might not be displayed by the R esourceCD. If those drivers are not displ[...]

Advanced T roubleshooting 69 NOTICE: Before you restore the computer to an earlier o perating state, save and close all open files a nd close all open programs. Do not alter , open, or delete any files or programs until th e system restoration is com plete. 1 Click the Start button, point to All P rogram s → Accessories → System To o l s , and [...]

70 Advanced T roubleshooting www .dell.com | support.dell.com Enabling System R estore If you reinstall W indows XP with le ss than 200 MB of free har d-dis k space available, System Restor e is automatically disable d. T o see if Syst em Restor e is enabled: 1 Click the Start button and click Control Pa n e l . 2 Click P e rformance and Main tenan[...]

Advanced T roubleshooting 71 3 Click Hardware T roubleshooter in the Search R esults list. 4 In the Hardware T roubleshooter list, cl ick I need to resolve a hardware conflict on my comput er , and click Next . R einstalling Microsoft ® Windows ® XP Before Y ou Reinstall If you are r einsta lling the W indows XP operating system to corr ect a pro[...]

72 Advanced T roubleshooting www .dell.com | support.dell.com 4 P ress <F12> immediately after the DELL™ logo appears. If the operating system logo appea rs, wait until you see the W indows desktop, and then shut down the computer and try again. 5 Use the arrow keys to select CD-ROM, and then press <Enter>. 6 P ress any ke y when the [...]

Advanced T roubleshooting 73 3 If you ar e re installing W indows XP Home Edition , at the What's your computer's name window , enter a name for yo ur computer (or accept the name provided) and click Next . If you are reinstalling W indows XP P rofessional , at the Computer Name and Administrator P assword window , enter a name for your c[...]

74 Advanced T roubleshooting www .dell.com | support.dell.com Re installing Drivers and Software 1 Reinstall the appropriate driv ers (see page 66). 2 Reinstall your virus protection so ftwa re. See the document ation that came with the software for inst ructions. 3 Reinstall your other software prog rams. See the documentation that came with the s[...]

4 SECTION 4 Adding P arts Front and Back View of the Computer R eattaching the Front Door and Hinge Arms Opening the Computer Cover Looking Inside Y our Computer Installing and R emoving Cards Adding Memor y Adding or R eplacing the AGP Card Adding a Second Hard Drive Adding a Floppy Drive Closing the Computer Cover[...]

76 Adding P arts www .dell.com | support.dell.com F ront and Back View of the Computer Fr on t V ie w 2 3 5* 4* 6 7 1 8 9 10 11 *On computers with an optional floppy drive.[...]

Adding P arts 77 1 CD or DVD volume control dial Move the dial to adjust the volume of your audio CD or DVD disc. 2 CD or DVD drive activity light The drive activity light is on when the computer reads data from the CD or DVD drive. 3 CD or D VD eject butt on P ress this button to eject your CD from the CD or DVD drive. 4 floppy-drive eject button*[...]

78 Adding P arts www .dell.com | support.dell.com Back View 2 1 3 11 10 9 8 6 4 7 13 12 5[...]

Adding P arts 79 1 power connector The connection for t he power cable. 2 voltage selection switch (may not be ava ilable on all computers) Set the switch for the voltage that most closely matches the A C power available in your location. See "When Using Y our Computer" on page 11 for additional informati on. 3 parallel connector Connect [...]

80 Adding P arts www .dell.com | support.dell.com R eattaching the Front Door and Hinge Arms T o prevent damage to your computer , the fron t-panel door is designed to "break away" if it is lifted up too far . If the front-panel door is open an d it is pushed inward too hard, the hinge arms may also br eak away (the hinge arms are loose w[...]

Adding P arts 81 5 Lift both hinge arms to the horizontal position. 6 Use the two view slots to ali gn th e pivot bar with the two pivot-bar slots. front-panel insert use fingers to pull here[...]

82 Adding P arts www .dell.com | support.dell.com NOTICE: Before touching anything inside yo ur computer , ground yourself by touching an unpainted metal sur face, such as the met al at the back of the computer . While you work, periodically touch an unpainted metal surface to dissipate any sta tic electricity t hat could harm internal components. [...]

Adding P arts 83 Re attaching the Front Door CAUTION: Before you begin any of the procedures in this section, follow the safety instructions liste d in "When W orking Inside Y our Computer" on page 12. 1 Shut down the computer through the Start menu (see page 33). 2 Disconnect the computer power ca ble from the electrical ou tlet. 3 Lower[...]

84 Adding P arts www .dell.com | support.dell.com Opening the Computer Cover CAUTION: Before you begin any of the procedures in this section, follow the steps listed in the sa fety instructions on page 12 CAUTION: T o guard against electrical shock, always unplug your computer from the electric al outlet before opening the cover . 1 Shut down the c[...]

Adding P arts 85 L ooking Inside Y our Computer HINT : The AGP card is removed from the following illustratio n to provide a better view of the inside of your computer . CAUTION: Before you begin any of the procedures in this sec tion, follow the safety instructions liste d in "When Work ing Inside Y our Computer" on page 12. NOTICE: Be c[...]

86 Adding P arts www .dell.com | support.dell.com system board (page 87) hard drive (page 100) drive ca bles power cables power supply computer cover* (page 84 and page 107) *Depending on the types of drives in stalled in your computer , the cover may not open as widely as shown in the figure. filler brackets for empty card slots (4) (page 88)[...]

Adding P arts 87 System Board memor y module connectors (RIMM1, RIMM2) page 94 floppy drive connector (FLOPPY) hard drive connector (PRI IDE) batter y socket (BA T TERY) page 117 CD drive connector (SEC IDE) main power connec tor (MAIN POWER) micropro cessor connector (J2E1) PCI card connectors (PCI1–PCI4) micropro cessor fan connector (F AN2) fr[...]

88 Adding P arts www .dell.com | support.dell.com Installing and R emoving Cards CAUTION: Before you begin any of the procedures in this section, follow the steps in "When Workin g Inside Y our Computer" on page 12. CAUTION: T o guard against electrical shock, always unplug your computer from the electric al outlet before opening the cove[...]

Adding P arts 89 7 If you are installing a new card, remo ve the filler bracket to create a card-slot opening. Then continue with step 9. 8 If you ar e replacing a car d that is alr eady installed in the computer , rem ov e th e c ard. If necessary , disconnect an y cables connected to the card. Grasp the card by its top corners, and ease it out of[...]

90 Adding P arts www .dell.com | support.dell.com 10 Place the card in the connect or and pr ess down firmly . Ensure that the card is fully seated in the slot. If the card is full-length, insert the end of the card into the card guide bracket as you lower the car d towa rd its connector on the system board. Insert the car d firmly into the card co[...]

Adding P arts 91 NOTICE: Do not route card cables over or behind the cards. Cables rou ted over the car ds can prevent the computer cover from clos ing properly or c ause damage to the equipment. 12 Connect any cables that should be attached to the car d. See the documentatio n for the car d for information about the car d’s cable connections. NO[...]

92 Adding P arts www .dell.com | support.dell.com Re moving a Card CAUTION: Before yo u begin any of the procedures in this se ction, follow the steps in "When Workin g Inside Y our Computer" on page 12. 1 Shut down the computer (page 33). NOTICE: T o disconnect a network cable, first unplug the cable from your computer and then unplug it[...]

Adding P arts 93 Adding Memor y CAUTION: Before you begin any of the procedures in this sec tion, follow the steps in "When W orking Inside Y our Computer" on page 12. CAUTION: T o guard against elec trical shock, always unplug your computer from the electrical o utlet before opening the cover . Y ou can increase your co mputer memory by [...]

94 Adding P arts www .dell.com | support.dell.com Memory modules ar e the actual compon ents that provide memory for the microprocessor; continuity modules are used only to complete the memory circuit if memory modules are not instal led in all of the memory connectors. Another RDRAM r equirement is that me mory modules must be install ed in pairs [...]

Adding P arts 95 HINT : Memor y purchased from Dell is covered under your computer warranty . Re moving a Memory Module 1 Shut down the computer (see p age 33). NOTICE: T o disconnect a network cable, first unplug the cable from yo ur computer and then unplug it from the network wall jack. 2 T urn off any attached devices an d disconnect them from [...]

96 Adding P arts www .dell.com | support.dell.com 4 Open the computer cover (see page 84). 5 P ress out the securing clip at each end of the memory module connector . 6 Grasp the module and pull up. If the module is difficult to r emove , gently ease the module back and forth to r emove it from the connector . Adding a Memory Module 1 Shut down the[...]

Adding P arts 97 6 Align the notches on the bottom of the module with the crossbar in the connector . NOTICE: T o avoid damage to the memor y module, press the module straight down into the socket with equal force applied at each end of the module. 7 Insert the module straight down into the connector , ensuring that it fits into the vertical guides[...]

98 Adding P arts www .dell.com | support.dell.com 12 T o veri fy that the memory is installed correctly , check the am ount of memory (RAM) list ed. Adding or R eplacing the AGP Card CAUTION: Before you begin any of the procedures in this section, follow the steps in "When Workin g Inside Y our Computer" on page 12. CAUTION: T o guard aga[...]

Adding P arts 99 3 P ull the card up and out of t he car d clip. Installing an AGP Card 1 T o add or replace the card, pr e s s the car d lever toward the PCI connector and gently press the car d into the AGP connector until it clicks into place. 2 Release the card lever , ensuring that the tab fits into the notch on the front end of the car d. 3 S[...]

100 Adding P arts www .dell.com | support.dell.com 4 Close the computer cover (see page 107). 5 Connect the monitor cable to the car d’s video con nector . NOTICE: T o connect a network cable, first p lug the cable into the network wall jack and then plug it into the computer . 6 Connect your computer and devices to electrical outlets, and turn t[...]

Adding P arts 10 1 8 Remove the two green plastic rail s fr om the inside of the har d-drive bay by gently pulling the rails up and out of the bay . 9 Attach the rails to the hard drive us ing the two screws attached to the rails. Ensure that the rail ta bs ar e positioned at the back of the hard drive. NOTICE: Do not install any drive into the low[...]

102 Adding P arts www .dell.com | support.dell.com 12 Connect a power cable to the drive. NOTICE: Match the colored strip on the cable with pin 1 on the drive. 13 Locate the extra connector on the drive cable that is attached to your first hard drive and attach the co nnector to the second hard drive. Y our computer uses cable-select drive cables. [...]

Adding P arts 10 3 16 See the documentation that came wi th the drive for instructions on installing any software required for drive operation. Adding a Floppy Drive CAUTION: Before you begin any of the procedures in this sec tion, follow the safety instructions on page 9. CAUTION: T o guard against elec trical shock, always unplug your computer fr[...]

104 Adding P arts www .dell.com | support.dell.com 4 F rom outside the computer , pull the insert away from the computer’s front panel. floppy-drive bay insert release tab[...]

Adding P arts 10 5 5 Remove the insert from the insert fram e by pressing on the four tabs. 6 Reattach the empty insert frame over the front of the drive bay . The insert frame fits only one way . Installing a Floppy Drive 1 Gently slide the drive into place until the tabs securely click into position. 2 Attach the floppy-drive cable to the floppy [...]

106 Adding P arts www .dell.com | support.dell.com 4 Check all cable connections and fold cables out of the way to provide airflow for the fan and cooling vents. 5 Close the computer cover (see page 107). NOTICE: T o connect a network cable, first p lug the cable into the network wall jack and then plug it into the computer . 6 Connect your compute[...]

Adding P arts 10 7 Closing the Computer Cover 1 Ensure that all cables ar e connected, and fold cables out of the way . Gently pull the power cables toward you so that they do not get caught underneath the drives. 2 Ensure that no tools or extra par ts are l eft inside the computer . 3 Close the cover: a Pivot the cover down. b P ress down on the r[...]

108 Adding P arts www .dell.com | support.dell.com[...]

5 SECTION 5 Appendix Specifications Standard Settings Clearing Forgotten P asswords R eplacing the Batter y Dell T echnical Support P olicy (U.S. Only) Contacting Dell R egulator y Infor mation Limited Wa rranties and R etur n P olicy[...]

110 Appendix www .dell.com | support.dell.com Specifications Microprocessor Microprocessor type Intel ® Pe n t i u m ® 4 L1 cache 8 KB L2 cache 512-KB pipelined-burst, eight-way set associative, write-back SR AM Memory T ype PC800 or PC1066 RDR AM (non-ECC) Memory connectors four Memory capacities 64-, 128-, 256-, and 512-MB non-ECC Minimum memor[...]

Appendix 111 Video T ype AGP 4X, PCI Audio 1 T ype Analog Devices AD1981a A C97 Codec Expansion Bus Bus type s PCI and AGP Bus speed PCI: 33 MHz AGP : 66 MHz AGP connector one connector size 172 pins connector data width (maximum) 32 bits bus protocols 4x/2x modes at 1.5 V PCI conne ctors fo ur connector size 120 pins connector data width (maximum)[...]

112 Appendix www .dell.com | support.dell.com Connectors Externally accessible: Serial 9-pin connector ; 16550C-compatible P arallel 25-hole connector (bidir ectional) Video 15-hole connector Network Adapter RJ45 connector PS/2 (keyboar d and mouse) 6-pin mini-DIN connector USB two front-panel and six back-panel USB 2.0–compliant connectors Aud i[...]

Appendix 113 Pow er DC power supply : W attage 250 W Heat dissipation 853 BTU (fully-loaded computer without monitor) V oltage (see page 11 for important voltage setting information) 90 to 135 V at 50/60 Hz; 180 to 265 V at 50/60 Hz; 100 V at 50/60 Hz for Japanese computers Backup battery 3- V CR2032 lithium coin cell Physical Height 42.5cm (16.7 i[...]

114 Appendix www .dell.com | support.dell.com Standard Settings The system setup program contains the standard settings for your computer . NOTICE: Unless you are an expert computer user , do not change the settings for this program. Certain changes might m ake your computer work incorrectly . See the following figure for an ex ample of the mai n p[...]

Appendix 115 Viewing Settings 1 T urn on (or restart) your computer . 2 When the blue DELL™ logo appe ars, press <F2> immediately . If you wait too long and th e operating system logo appe ars, continue to wait until you see the Microsoft ® Wi n d o w s ® desktop. Then shut down your computer and try again.[...]

116 Appendix www .dell.com | support.dell.com System Setup Screens The system s etup progra m scr eens display the current configuration information for your computer . Informat ion on the screen is divided into five areas: • Title — The ar ea at the top of all system setup screens that displays your computer ’s model number . • Computer da[...]

Appendix 117 3 Disconnect the computer power cabl e from the wa ll outlet, and then press the power button to ground the system board. 4 Open the computer cover (see page 84). 5 Locate jumper PSWD on the system board (see page 87) and remove the jumper plug. 6 Close the computer cover (see page 107), plug your co mputer into an electrical outlet, a[...]

118 Appendix www .dell.com | support.dell.com CAUTION: A new batter y can ex plode if it is incorrectly installed. Re place the battery only with the same or equiva lent type recommended by the manufa cturer . Disc ard used batteries according to the manufacturer’s instructions. 1 Record all the scr ee ns in system setup (see page 116) so that yo[...]

Appendix 119 Dell T echnical Support P olicy (U.S. Only) T echnician-assisted te chnical support requires the cooperation and participation of the customer in th e troubleshooting process and provides for restoration of the operating system, application softwar e, and hardwar e drivers to the original defa ult configuration as shipped from Dell, as[...]

120 Appendix www .dell.com | support.dell.com Definition of "Third-Party" Software and P eripherals Third-party softwar e and peripherals in clud e any peripheral, accessory , or application software sold by Dell not under the Dell brand (printers, scanners, cameras, games, and so on). Support for all third-party softwar e and peripherals[...]

Appendix 121 Aruba General Support toll-free: 800-1578 Austral ia (Sydney) International Access Code: 0011 Country Code: 61 City Code: 2 E-mail (Australia): au_tech_support@dell.com E-mail (New Zealand): nz_tech_support@dell.com Home and Small Business 1-300-65-55-33 Government and Business toll-free: 1-800-633 -559 P refe rred Accounts Division (P[...]

122 Appendix www .dell.com | support.dell.com Belgium (Brussels) International Access Code: 00 Country Code: 32 City Code: 2 We b s i t e : support.euro .dell.com E-mail: tech_be@dell.com E-mail for F rench Speaking Cust omers: support.euro.dell.com/be/fr/emaildell/ T echnical Support 02 481 92 88 Customer Care 02 481 91 19 Home/Small Business Sale[...]

Appendix 123 Canada (North Y ork, Ontario) International Access Code: 011 Automated Or der-Status System toll-free: 1-800-433-9014 AutoT e ch (automated technical support) toll-free: 1-800-247-9362 T echF ax toll-free: 1-800-950-1329 Customer Care (home/small business) toll-free: 1-800-847-4096 Customer Care (med./lar ge business, government) toll-[...]

124 Appendix www .dell.com | support.dell.com China (Xiamen) Country Code: 86 City Code: 592 T ech Support website: support.ap.dell.com/china T ech Support E-mail: cn_support@dell.com T ech Support F ax 818 1350 Home and Small Business T echnical Support toll-free: 800 858 2437 Corporate Accounts T echnical Support toll-free: 8 00 858 2333 Customer[...]

Appendix 125 Denmark (Copenhagen) International Access Code: 00 Country Code: 45 We b s i t e : support.euro .dell.com E-mail Support (portable computers): den_nbk_support@dell.com E-mail Support (desktop computers): den_support@dell.com E-mail Support (servers): Nordic_server_support@dell.com T echnical Support 7023 0182 Customer Care (Relational)[...]

126 Appendix www .dell.com | support.dell.com F ran ce (P aris) (M ontpellier) International Access Code: 00 Country Code: 33 City Codes: (1) (4) We b s i t e : support.euro .dell.com E-mail: support.euro .dell.com/fr/fr/emaildell/ Home and Small Business T echnical Support 0825 387 270 Customer Care 0825 823 833 Switchboard 0825 004 700 Switchboar[...]

Appendix 127 Hong Kong International Access Code: 001 Country Code: 852 T echnical Support (Dimension™ and Inspiron™) 296 93188 T echnical Support (OptiPlex™, Latitude™, and Dell P recision™) 296 93191 Customer Service (non-technical, post-sales issues) 800 93 8291 T ransaction Sales toll-fr ee: 800 96 4109 Large Corporate Accounts HK tol[...]

128 Appendix www .dell.com | support.dell.com Italy (Milan) International Access Code: 00 Country Code: 39 City Code: 02 We b s i t e : support.euro .dell.com E-mail: support.euro .dell.c om/it/it/emaildell/ Home and Small Business T echnical Support 02 577 826 90 Customer Care 02 696 821 14 F ax 02 696 821 13 Switchboard 02 696 821 12 Corporate T [...]

Appendix 129 Japan (Kawasaki) International Access Code: 001 Country Code: 81 City Code: 44 We b s i t e : support.jp.dell.com T echnical Support (servers) toll-free: 0120-198 -498 T echnical Support outside of Japan (servers) 81-44-556-4162 T echnical Support (Dimension™ and Inspiron™) toll-free: 0120-198 -226 T echnical Support outside of Jap[...]

130 Appendix www .dell.com | support.dell.com Latin America Customer T echnical Support (Austin, T exas, U.S.A.) 512 728-4093 Customer Service (A ustin, T exas, U.S.A.) 512 728-3619 F ax (T echnical Support and Customer Service) (Austin, T exas, U.S.A.) 512 728-3883 Sales (Austin, T exas, U.S.A.) 512 728-4397 SalesF ax (Austin, T exas, U.S.A.) 512 [...]

Appendix 131 Mexico International Access Code: 00 Country Code: 52 Customer T echnical Support 001-877-384-8979 or 001-877-269-3383 Sales 50-81-8800 or 01-800-888-3355 Customer Service 001-877-384-8979 or 001-877-269-3383 Main 50-81-8800 or 01-800-888-3355 Montserrat General Support toll-free: 1-866-278-6822 Netherlands Antilles General Support 001[...]

132 Appendix www .dell.com | support.dell.com New Zealand International Access Code: 00 Country Code: 64 E-mail (New Zealand): nz_tech_support@dell.com E-mail (Australia): au_tech_support@dell.com Home and Small Business 0800 446 255 Government and Business 0800 444 617 Sales 0800 441 567 F ax 0800 441 566 Nicaragua General Support 001-800-220-1006[...]

Appendix 133 Po r t u g a l International Access Code: 00 Country Code: 35 E-mail: support.euro.dell.com/es/es/emaildell/ T echnical Support 800 834 077 Customer Care 800 300 415 or 800 834 075 Sales 800 300 410 or 800 300 411 or 800 300 412 or 121 422 07 10 F ax 121 424 01 12 Pue rto Ric o General Support 1-800-805-7545 St. Kitts and Nevis General[...]

134 Appendix www .dell.com | support.dell.com Spain (Madrid) International Access Code: 00 Country Code: 34 City Code: 91 We b s i t e : support.euro .dell.com E-mail: support.euro.dell.com/es/es/emaildell/ Home and Small Business T echnical Support 902 100 130 Customer Care 902 118 540 Sales 902 118 541 Switchboard 902 118 541 F ax 902 118 539 Cor[...]

Appendix 135 Switzerland (Geneva) International Access Code: 00 Country Code: 41 City Code: 22 We b s i t e : support.euro .dell.com E-mail: swisstech@dell.com E-mail for F rench-speaking HSB and Corporate Customers: support.euro .dell.com/ch/fr/emaildell/ T echnical Support (Home and Small Business) 0844 811 411 T echnical Support (Corporate) 0844[...]

136 Appendix www .dell.com | support.dell.com U.K. (Bracknell) International Access Code: 00 Country Code: 44 City Code: 1344 We b s i t e : support.euro .dell.com Customer Care website: dell.co.uk/lca/customerservices E-mail: dell_direct_support@dell.com T echnical Support (Corporate/Pr eferred Accounts/P AD [1000+ employees]) 0870 908 0500 T echn[...]

Appendix 137 U.S.A. (Austi n, T exas) International Access Code: 011 Country Code: 1 Automated Or der-Status Service toll-free: 1-800-433-9014 AutoT ech (portable and desktop computers) toll-free: 1-800-247-9362 Consumer (Home and Home Office) T echnical Support toll-free: 1-800-624-9896 Customer Service toll-free: 1-800-624-9897 DellNet™ Service[...]

138 Appendix www .dell.com | support.dell.com R egulator y Information Electromagnetic Interference (EMI) is any signal or emissi on, radiated in free space or conducted along power or signal leads, that endangers the functioning of a radio navig ation or other safety service or ser iously degrades, obstructs, or repe ated ly interrupts a licensed [...]

Appendix 139 F or additional regulatory information, see the Te l l M e H o w he lp file tha t accompanied your computer . T o a ccess the help file, see page 38. NOM Information (Mexico Only) The following information is provided on the device(s) described in this document in compliance with the requir ements of the official Mexican standards (NOM[...]

140 Appendix www .dell.com | support.dell.com[...]

Appendix 141 Limited W arranties and R eturn Policy Dell-branded hardwar e products purchased in the U.S. or Canada come with either a 90-day (U.S. only), one-year , two-year , three-year , or four -year li mited warranty . T o determine which wa rranty you purcha sed, see the invoice that accompanied yo ur hardware produc t(s). The following secti[...]

142 Appendix www .dell.com | support.dell.com SOME ST A TES DO NOT ALLOW THE EXCL USION OR LIMIT A TION OF INCIDENT AL OR CONSEQUENTIAL D AMAGES, SO THE ABO VE LIMI T A TION OR EXCL USION MA Y NOT APPL Y TO YO U. How long does this limited warranty last? This limited warranty lasts f or the time period indi cated on your invoice , ex cept tha t the[...]

Appendix 143 If we determine that the product is not cover ed under this warranty , we will notify you and inform yo u of service alternatives that are available to you on a fee basis. NOTE: Before you ship the product(s) to us, ma ke sure to back up the data on the hard drive(s) and any ot her storage device(s) in the product(s). R emo ve any conf[...]

144 Appendix www .dell.com | support.dell.com only to individual home co nsumers and consumers who purchased through an employee purchase program. It does not apply to small, medium, large, and global commercia l customers or government, e ducation, and healthcare customers. May I transfer the limited warranty? Limited warranties on systems may be [...]

Appendix 145 Limited W arranty T erms for Canada What is covered by this limited warranty? This limited warranty covers defects in mate rials an d workmanship in your—our end-user customer's—Dell- branded hardw are products, i ncluding Dell-branded periph eral products, such as monitors, keyboards, pointing devices (mice), and wireless dev[...]

146 Appendix www .dell.com | support.dell.com How long does this limited warranty last? This limited warranty lasts f or the time period indi cated on your invoice , ex cept tha t the limited warranty on Dell- branded batteries lasts only one year and the limited warranty on the lamps fo r Dell-branded projectors lasts only ninety days. The limited[...]

Appendix 147 During the remaining years following the first year of all limited warranties: W e will rep lace any defective part wi th n ew o r re fur bis he d pa rts , if we agre e t hat it n ee ds t o be replaced. When you contact us, we will require a valid credit card number at the time you r eque st a r eplacement part, but we will not char ge[...]

148 Appendix www .dell.com | support.dell.com May I transfer the limited warranty? Limited warranties on systems may be transferred if the current owner transfers ownership of the system and recor ds the transfer with us . The limited warranty on Dell-branded memory may not be transferred. Y ou may record your transfer by going to our website: • [...]

Appendix 149 While Dell offers a wide selection of software and peripheral products, we do not specifically test or guarantee that all of the products we offer work with any or all of th e various models of Dell comp uters, nor do we test or guarantee all of the products we sell on the hundreds of different brands of computers available today . If [...]

150 Appendix www .dell.com | support.dell.com Making a Claim Claims must be made in Latin America or the Caribbea n by contacting the Dell po int of s ale wi thin the guarantee period. The end user must always supply proof of purchase , indicating name and a ddr ess of the seller , date of purchase, model and seria l number , name and address of th[...]

Appendix 151 Intel ® W arranty Statement for Pentium ® and Celeron ® Processors Only (U.S. and Canada Only) Intel’ s Three Y ear Limited W arranty Limited W arranty Intel warrants that its family of Pentium ® and Celeron ® processors, if properly used and installed, will be free from defects in materials and workmanship and will substantiall[...]

152 Appendix www .dell.com | support.dell.com Intel Pentium ® and Celeron ® Pr ocessors are backed by a three-year limited warranty . Please refer to the re verse side of this card for complete warranty details. Intel’s Commitment to Quality Intel is committed to producing the highest quality processors av ailable. That’ s why we have hundred[...]

Index 153 Inde x A audio . Se e sound B battery disposal, 1 4 fixing problems, 3 8 replacing, 1 1 7 BIOS, 114 C cards connectors, 8 7 installing, 8 8 rem ov ing , 8 8 CD drive fixing problems, 4 0 CD-RW driv e blank discs, 3 1 fixing problems, 4 0 CDs copying, 3 0 Easy CD Creator Basic, 3 0 Check Disk, 41 computer back view , 7 8 closing cover , 1 [...]

154 Index 154 Index F F iles and Settings T ransfer Wi z a r d , 2 5 finding in formation, 15 finding solu tions, 36 fixing problems battery , 3 8 Dell Diagnostics, 6 2 drive, 3 9 e-mail, 4 1 general, 4 4 hardwar e, 4 7 IEEE 1394, 4 7 Internet connection, 4 1 key bo ard, 4 8 modem, 4 1 mouse, 4 9 network, 5 0 power , 5 1 printer , 5 3 scanner , 5 4[...]

Index 155 printer (continued) parallel, 2 0 setting up, 2 0 troubleshooting, 5 3 USB, 2 1 problems computer crashes, 4 5 computer stops responding, 4 4 error messages, 4 3 general, 4 4 program crashes, 4 5 stops responding, 4 4 R RA M. See memory , 93 regulatory information, 138 rei ns ta ll in g drivers, 6 6 Wi n d o w s X P , 7 1 ResourceCD, 66 D[...]

156 Index 156 Index[...]