Dell NX200 инструкция обслуживания

Dell PowerV ault NX200 Sy stems Hardware Owner’ s Manual book.book Page 1 Monday, August 9, 2010 3:07 PM[...]

Notes, Cautions, and W arnings NOTE: A NOTE indicates important information that helps you make better use of your computer . CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WAR N IN G: A WARNING indicates a potential for property damage, personal injury , or death. ______________ ______ I[...]

Contents 3 Contents 1 About Y our Sy stem . . . . . . . . . . . . . . . . . . 11 Accessing Sy stem Features During Startup . . . . . . . 11 Front-Panel Features and Indicators . . . . . . . . . . 12 LCD Panel Features . . . . . . . . . . . . . . . . . . . 14 Home Screen . . . . . . . . . . . . . . . . . . . . 15 Setup Menu . . . . . . . . . . . . .[...]

4 Contents Diagnostics Messages . . . . . . . . . . . . . . . . . . 50 Alert Messages . . . . . . . . . . . . . . . . . . . . . 50 Other Information Y ou May Need . . . . . . . . . . . . 50 2 Using the Sy stem Setup Program and UEFI Boot Manager . . . . . . . . . . . . . . . . . 51 Choosing the Sy stem Boot Mode . . . . . . . . . . . . 51 Entering [...]

Contents 5 UEFI Boot Settings Screen . . . . . . . . . . . . . 65 Sy stem Utiliti es Screen . . . . . . . . . . . . . . . 65 Sy stem and Setup Password Features . . . . . . . . . 65 Using the Sy stem Password . . . . . . . . . . . . 66 Using the Setup Password . . . . . . . . . . . . . 68 Embedded Sy stem Management . . . . . . . . . . . . 69 Baseb[...]

6 Contents Expansion Card Stabilizer . . . . . . . . . . . . . . . . 81 Removing the Expansion Card Stabilizer . . . . . . 81 Installing the Expansion Card Stabilize r . . . . . . 81 Cooling Shroud . . . . . . . . . . . . . . . . . . . . . . 82 Removing the Cooling Shroud . . . . . . . . . . . 82 Installing the Cooling Shroud . . . . . . . . . . . [...]

Contents 7 Expansion Cards . . . . . . . . . . . . . . . . . . . . . 103 Expansion Card Installation Guidelines . . . . . . 103 Installing an Expansion Card . . . . . . . . . . . . 104 Removing an Expansion Card . . . . . . . . . . . 107 iDRAC6 Express Card (Optional) . . . . . . . . . . . . . 108 Installing an iDRAC6 Express Card . . . . . . . . .[...]

8 Contents 4 T roubleshooting Y our Sy stem . . . . . . . . 129 Safety First—For Y ou and Y our Sy stem . . . . . . . . 129 T roubleshooting Sy stem Startup Failure . . . . . . . . 129 T roubleshooting External Connections . . . . . . . . 130 T roubleshooting the Video Subsy stem . . . . . . . . . 130 T roubleshooting a USB Device . . . . . . . .[...]

Contents 9 5 Running the Sy stem Diagnostics . . . . . . 147 Using Online Diagnostics . . . . . . . . . . . . . . . . 147 Embedded Sy stem Diagnostics Features . . . . . . . . 147 When to Use the Embedded Sy stem Diagnostics . . . . 14 8 Running the Embedded Sy stem Diagnostics . . . . . . 148 Sy stem Diagnostics T esting Options . . . . . . . . . [...]

10 Contents book.book Page 10 Mond ay, August 9, 2010 3: 07 PM[...]

About Y our Sy stem 11 1 About Y our Sy stem Accessing Sy stem Features During Startup The following keystr okes pro vide access to system features during startup. Key stroke Description <F2> Enters the System Setup program. See "Using the System Setup P rogram and UEFI Boot Manager" on page 51. <F10> Enters System Services, w[...]

12 About Y our Sy stem Front-Panel Features and Indicators Figure 1-1. Front Panel Features and Indicators Item Indicator , Button, or Connector Icon Description 1 Optical drive (optional) Optional internal SA T A DVD-RO M or D VD+/-R W NOTE: DVD devices are data only . 2 F ront bezel lock Secures the front bezel to the system. 3 F ront bezel Cover[...]

About Y o ur Sy s tem 13 6P o w e r - o n i n d i c a t o r , power button The power -on indicator lights when the system power is on. The power button controls the DC power supply output to the system. NOTE: When powering on the sy stem, the video monitor can take several seconds up to over 2 minutes to display an image, depending on the amount of[...]

14 About Y our Sy stem LCD Panel Features The system's LCD panel provi des system information and sta tus and error messages to signify when the system i s operating correctly or when the system needs attention. See "LCD Status Me ssages" on pag e 23 for info rmation about specific st atus codes. The LCD backlight lights blue during [...]

About Y o ur Sy s tem 15 Home Screen The Home screen displays user -config urable information about the system . This screen is displayed during normal system operation when there are no status messages or errors present. When the system is in standby mode, the LCD backlight will turn off after fi ve minutes of inactivity if there are no error mess[...]

16 About Y our Sy stem Setup Menu NOTE: When you select an option in the Setup menu, you must confirm the option before proceeding to the next action. Option Description BMC or iDRA C NOTE: If an iDRAC6 Express card is installed on the sy stem, the BMC option is replaced by DRAC. Select DHCP or Static IP to configur e the network mode. If St atic I[...]

About Y o ur Sy s tem 17 Vie w M e nu Option Descript ion BMC IP or DRAC IP NOTE: If an iDRAC6 Express card is installed on the sy stem, the BMC IP option is replaced by DRAC IP . Displays the IPv4 or IPv6 addresses for the iDR AC6. Addresses include DNS ( Pr i m a r y and Secondary ), Gateway , IP , and Subnet (IPv6 does not have Subnet). NOTE: BM[...]

18 About Y our Sy stem Hard-Drive Indicator Patterns 1 hard-drive activity indicator (green) 2 hard-drive status indicator (green and amber) Drive-Status Indicator Pa ttern (RAID Only) Condition Blinks green two times per second Identify drive/preparing for re moval Off Drive ready for insertion or r emoval NOTE: The drive status indicator remains [...]

About Y o ur Sy s tem 19 Back-Panel Features and Indicators Figure 1-3. Back-Panel Features and Indicators Blinks amber four times per second Drive failed Blinks green slowly Drive rebuilding Steady green Drive online Blinks green three seconds, amber thr ee seconds, and off six seconds. Rebuild aborted Drive-Status Indic ator Pattern (RAID Only) C[...]

20 About Y our Sy stem Item Indicator , Button, or Connector Icon Description 1 P ower supply P ower supply — 375 W 2U S B c o n n e c t o r s ( 4 ) C o n n e c t s USB devices to the system . The ports ar e USB 2.0-compliant. 3 Ethernet connectors (2) Integrated 10/100/1000 NI C connectors. 4 video connector Connects a VGA display to the system.[...]

About Y o ur Sy s tem 21 Guidelines for Connecting External Devices • T urn off power to the system and external devices before attaching a new external device. T urn on any external devices before turning on the system (unless the documentation for th e device specifies otherwise). • Ensure that the appropriate driver for the attached device h[...]

22 About Y our Sy stem Power Supply Indicator Codes A power supply has an LED indicator that shows whether power is pr esent or whether a power fault has occurred. • Not lit — AC power is not connected. It also indicates that the system is in standby mode. • Green — When the system is on, a green light also indicates that the power supply i[...]

About Y o ur Sy s tem 23 LCD Status Messages The LCD messages consist of brief text messages that refer to events recorded in the System Event Log (SEL). F or in formation on the SEL and configuring system management settings, se e the systems management software documentation. NOTE: If your sy stem fails to boot, press t he Sy stem ID button for a[...]

24 About Y our Sy stem NOTE: The following LCD status messages ar e displayed in the Simple format. T able 1-1. LCD Status Messages Code T ext Causes Corrective Actions E1000 Failsafe voltage error. Contact support. Check th e system ev ent log for criti cal fail ure events. Remove AC power to the system for 10 seconds and restart the system. If th[...]

About Y o ur Sy s tem 25 E1229 CPU # VCORE Regulator failure. Reseat CPU. Specified processor VCORE voltage r egulator has failed. Reseat the processor . See "T roubleshooting the P rocessor" on page 144. If the problem persists, see "Getting Help" on page 157. E122A CPU # VTT Regulator failure. Reseat CPU. Specified processor V[...]

26 About Y our Sy stem E1410 System Fatal Error detected. A fatal system error has been detected. Check LCD for additional scrolling messages. Remove AC power to the system for 10 seconds and r estart the system. If the problem persists, see "Getting Help" on page 157. E1414 CPU # temp exceeding range. Check CPU heatsink. P rocessor is ou[...]

About Y o ur Sy s tem 27 E1420 CPU Bus parity error. Power cycle AC. The system BIOS has reported a processor bus parity error . Remove AC powe r to the system for 10 seconds and restart the system. If the problem persists, see "Getting Help" on page 157. E1422 CPU # machine check error. Power cycle AC. The system BIOS has rep ort ed a ma[...]

28 About Y our Sy stem E1620 Power Supply # (### W) AC power error. Check PSU cables. Specified power supply's AC input is outside of the allowable range. Check the AC power source for the specified power supp ly . If the problem pe rsists, see "T roubleshooting the P ower Supply" on page 135. E1629 Power required > PSU wattage. C[...]

About Y o ur Sy s tem 29 E1712 PCI system error on Bus ## Device ## Function ## The system BIOS has rep ort ed a P CI sy st em error on a component that resides in PCI configuration space at bus ##, device ##, function ##. Remove and re seat the PCIe expansion car ds. If the problem persists, see "T roubleshooting Expansion Cards" on page[...]

30 About Y our Sy stem E1717 CPU # internal error. Review & clear SEL. The system BIOS has determined that t he processor has had an internal error . Check the SEL for more information, and then clear the SEL. Remove AC power to the system for 10 seconds, and restart the system. If the problem persists, see "Getting Help" on page 157.[...]

About Y o ur Sy s tem 31 E2011 Memory configuratio n failure. Check DIMMs. Memory detected, but is not configurable. Error detected during memory configuration. See "T roubleshooting System Memory" on page 137. E2012 Memory configured but unusable. Check DIMMs. Memory configured, but is unusable. See "T roubleshooting System Memory&q[...]

32 About Y our Sy stem E2017 Timer refresh failure. Power cycle AC. Timer r efresh failur e. Remove AC power to the system for 10 seconds and restart the system. If the problem persists, see "Getting Help" on page 157. E2018 Programmable Timer error. Power cycle AC. P rogrammable interv al timer error . Remove AC power to the system for 1[...]

About Y o ur Sy s tem 33 E201C SMI initializati on failure. Power cycle AC. System manage ment interrupt (SMI) initialization failu re. Remove AC powe r to the system for 10 seconds and restart the system. If the problem persists, see "Getting Help" on page 157. E201D Shutdown test failure. Power cycle AC. BIOS shutdown test failur e. Rem[...]

34 About Y our Sy stem E2023 BIOS unable to mirror memory. Check DIMMs. The system BIOS could not enable memory mirroring because of a faulty memory module or an invalid memory configuration. See "T roubleshooting System Memory" on page 137. E2110 Multibit Error on DIMM ##. Reseat DIMM. The memory module in slot "##" has had a m[...]

About Y o ur Sy s tem 35 I1911 LCD Log Full. Check SEL to review all Errors. LCD overflow message. A maximum of ten error messages can be displayed sequentially on the LCD. The eleventh message instructs the user to check the SEL for details on the events. Check the SEL for details on the events. Remove AC powe r to the system for 10 seconds or cle[...]

36 About Y our Sy stem Sy stem Messages System mes sages appea r on the screen to notify you of a possible problem with the system. NOTE: If you receive a sy stem message not listed in the table, check the documentation for the application that is running when the message appears or the operating sy stem's documentation for an explanation of t[...]

About Y o ur Sy s tem 37 Alert! Power required exceeds PSU wattage. Check PSU and system configuration. Alert! Continuing system boot accepts the risk that system may power down without warning. The system configuration of processor , memory modules, and expansion car ds may not be supported by the power supply . If any system compon ents were j us[...]

38 About Y our Sy stem Caution! NVRAM_CLR jumper is installed on system board NVR A M_CLR jumper is installed in the clear setting. CMOS has been cleare d. Move the NVRA M _CLR jumper to the default position (pins 3 and 5). S e eF i g u r e6 - 1 f o r j u m p e r location. Restart the system and r e-enter the BIOS settings. See "Using the Syst[...]

About Y o ur Sy s tem 39 Embedded NIC x and NIC y : OS NIC= <ENABLED |DISABLED> , Management Shared NIC= <ENABLED |DISABLED> The OS NIC interface is set in BIOS. The Management Shared NIC interfa ce is set in management tools. Check the system management s oftwar e or the System Setup program for NIC settings. If a problem is indicated,[...]

40 About Y our Sy stem General failure The operating system is unable to carry out the command. This message is usually followed by specific information. Note the information, and take the appropriate action to resolve the problem. Invalid configuration information - please run SETUP program. An invalid system configuration caused a system halt. Ru[...]

About Y o ur Sy s tem 41 Maximum rank count exceeded. The following DIMM has been disabled: x Invalid memory configuration. The system will run but with the specified memory module disabled. Ensure th at the memory modules ar e installed in a valid configuration. See "General M emory Module In stallation Guidelines" on page 98. Memory add[...]

42 About Y our Sy stem Memory set to minimum frequency. The memory frequency may be intentionally set lower for power conservation. If not an intentional setting, check any other system messages for possible causes. The curr ent memory configuration may support only the minimum frequency . Ensure that your memory configuration supports the higher f[...]

About Y o ur Sy s tem 43 No boot sector on hard drive Incorrect configuration settings in System Setup program, or no operating system on hard drive. Check the hard-drive configuration settings in the System Setup program. See "Using the System Setup P rogram and UEFI Boot Manager" on page 51. If necessary , install the operating system o[...]

44 About Y our Sy stem Quad rank DIMM detected after single rank or dual rank DIMM in socket. Invalid memory configuration. Ensure that the memory modules are installed in a valid configuration. See "General Memory Module Installation Guidelines" on page 98. Read fault Requested sector not found The operating system cannot read from the h[...]

About Y o ur Sy s tem 45 Sector not found Seek error Seek operation failed F aul ty hard drive, USB device, or USB medium. Replace the USB medium or device. Ensur e that the USB or SA T A backplane cables are properly connected. See "T roubleshooting a USB Device" on page 130 or "T roubleshooting a Hard Drive" on page 141 for th[...]

46 About Y our Sy stem The following DIMMs should match in geometry: x , x , ... Invalid memory configuration. The specified memory modules do not match in size, number of ranks, or number of data lanes. Ensure that the memory modules are installed in a valid configuration. See "General Memory Module Installation Guidelines" on page 98. T[...]

About Y o ur Sy s tem 47 Time-of-day not set - please run SETUP program Incorrect T ime or Date settings; faulty system battery . Check the Time and Date settings. See "Using the System Setup Program and UEFI Boot Manager" on page 51. If the probl em persists, r eplace the system battery . See "Chassis Intrusion Switch" on page [...]

48 About Y our Sy stem Unable to launch System Services image. System halted! System halted after F10 keystrok e because System Services image is either corrupted in the system firmware or has been lost due to system board r eplacem ent. Restart the system and update the Unified Server Configurator repository to the latest softwar e to rest ore ful[...]

About Y o ur Sy s tem 49 Warning: A fatal error has caused system reset! Please check the system event log! A fatal system error occurred and caused the system to r eboot. Check the SEL for information that was logged during the error . See the applicable troubleshooting section in "T roubleshooting Y our System" on page 129 for any fault[...]

50 About Y our Sy stem Warning! Unsupported memory configuration detected. The memory configuration is not optimal. The recommended memory configuration is: <message> Invalid memory configuration. The system will run but wit h reduced functionality . Ensure that the memory modules are installed in a valid configuration. See "General Memo[...]

About Y o ur Sy s tem 51 W arning Messages A warning messa ge alerts yo u of a po ssible problem and prompts you to respond befor e the system continues a task. F or example, before you format a diskette, a message will warn you that you may lose all data on the diskette. W arning messages usually interrupt the task and r equire you to re spond by [...]

52 About Y our Sy stem Other Information Y ou May Need WAR N IN G: See the safety and regulatory info rmation that shipped with your sy stem. Warranty information may be included within this document or as a separate document. •T h e Getting Started Guide provides an overview of system features, setting up your system, and technical specification[...]

Using the Sy stem Setup Program and UEFI Boot Manager 51 2 Using the Sy stem Setup Program and UEFI Boot Manager R un the System Setup program to fami liarize yourself with your system configuration and to: • Change the NVRAM settings after you add or remove hardwar e • Set or change user-selectable options • Enable or disable integrated devi[...]

52 Using the Sy stem Setup Program and UEFI Boot Manager Entering the Sy stem Setup Program 1 T urn on or restart your system. 2 P ress <F2> immediately after you see the following message: <F2> = System Setup If your operating system begins to load befor e you press <F2>, allow the system to finish booting, and the n restart your[...]

Using the Sy stem Setup Program and UEFI Boot Manager 53 Sy stem Setup Options Main Screen NOTE: The options for the Sy stem Setup program change based on the sy stem configuration. Option Description System Time Sets the time on the system’s internal clock System Date Sets the date on the system’s internal calendar Memory Settings Displays inf[...]

54 Using the Sy stem Setup Program and UEFI Boot Manager SA T A Settings Displays a screen to enable or disable the integrated SA T A controller and ports. See "SA T A Settings Screen" on page 56. Boot Settings Displays a screen to specify the boot mode (BIOS or UEFI). F or BIOS boot mode, you can also specify the boot devices. See "[...]

Using the Sy stem Setup Program and UEFI Boot Manager 55 Memory Settings Screen Report Keyboar d Errors ( Rep or t default) Enables or disables r eporting of keyboar d errors during the POST . Select Repo r t for host systems that have keyboar ds attached. Select Do Not R eport to suppress all error messages relating to the k e yboard or k eyboard [...]

56 Using the Sy stem Setup Program and UEFI Boot Manager Processor Settings Screen SA T A Settings Screen Option Descriptio n 64-bit Specifies if the processor supports 64-bit extensions. Core Speed Displays the processor clock speed. Bus Speed Displays the processor bus speed. Logical Processor ( Enabled default) On processors that support Simulta[...]

Using the Sy stem Setup Program and UEFI Boot Manager 57 Boot Settings Screen Po r t B ( Off default) Aut o enables BIOS support for the device attach ed to SA T A port B. Off disables BIOS support for the device. Po r t C ( Off default) Aut o enables BIOS support for the device attach ed to SA T A port C. Off disables BIOS support for the device. [...]

58 Using the Sy stem Setup Program and UEFI Boot Manager Integrated Devices Screen Option Descriptio n Integra ted SA T A Controller (Enabled default) Enables or disables the integrated SA T A controller . User Accessible USB P orts ( All P orts On default) Enables or disables the user accessib le USB ports. Options are All P orts On , Only Back P [...]

Using the Sy stem Setup Program and UEFI Boot Manager 59 PCI IRQ Assignment Screen Serial Communication Screen Option Description <PCIe device> Use the <+> and <-> keys to manually select an IRQ for a given device, or select Default to allow the BIOS to select an IRQ value at system startup . Option Descript ion Serial Communicati[...]

60 Using the Sy stem Setup Program and UEFI Boot Manager Embedded Server Manage ment Screen (Optional) Power Manage ment Screen Option Description F ront-P anel LCD Options Options are User Defined String , Model Number , and None . If the LCD Home scr e en is set to an option other than these thr ee choices, the option w ill be displayed as "[...]

Using the Sy stem Setup Program and UEFI Boot Manager 61 Sy stem Security Screen CPU P ower and P erformance Management Option s are OS DBPM , System DBPM , Maximum P erformance , or Minimum P ower . Fa n Po w e r a n d P erformance Management Option s are Maximum P erformance or Minimum Po w e r . Memory P ower and P erformance Management Option s[...]

62 Using the Sy stem Setup Program and UEFI Boot Manager TPM Activation ( No Change default) When set to Activat e , the TPM is enabled to default settings. When set to Deactivate , the TPM is disabled. The No Change state initiates no action. The operational state of the TPM remains unchanged (all user settings for the TPM are preserved). NOTE: Th[...]

Using the Sy stem Setup Program and UEFI Boot Manager 63 Exit Screen P ress <Esc> to exit the System Setup program; the Exit screen displays: • Save Changes and Exit • Discard Changes and Exit • Return to Setup Entering the UEFI Boot Manager NOTE: Operating sy stems must be 64-bit UEFI -compatible (for example, Microsoft Windows Server [...]

64 Using the Sy stem Setup Program and UEFI Boot Manager Using the UEFI Boot Manager Nav igation Key s UEFI Boot Manager Screen Key s Action Up arrow Moves to and highlights the pr evious field. Down arrow Moves to and highlights the next field. Spacebar , <Enter>, <+>, < – > Cycles through the settings in a field. <Esc> R[...]

Using the Sy stem Setup Program and UEFI Boot Manager 65 UEFI Boot Settings Screen Sy stem Utilities Screen Sy stem and Setup Password Features NOTE: For a forgotten password, see "D isabling a Forgotten Password" on page 156. Y our system is shipped without the system pass word f eature enabled. Operate the system only with system passwo[...]

66 Using the Sy stem Setup Program and UEFI Boot Manager Using the Sy stem Password When a system pa ssword is assig ned, the system prompts for the system password after the system starts and only those with the passwor d have full use of the system. Assigning a Sy stem Password Before assigning a system pa ssword, enter the System Setup program a[...]

Using the Sy stem Setup Program and UEFI Boot Manager 67 Using Y our Sy stem Password to Secure Y our Sy stem NOTE: If you have assigned a setup passwor d (see "Using the Se tup Password" on pag e 6 8), the sy stem accepts your setup pa ssword as an alternate sy stem password . When P assword Status is Unlocked , you have the option to le[...]

68 Using the Sy stem Setup Program and UEFI Boot Manager 4 T ype the system password. 5 Confirm that Not Enabled is displayed for the System P assword . If Not Enabled is displayed for th e System P assword , the system password has been deleted. If Enabled is displayed for the System P assword , press the <Alt><b> k ey combin ation to [...]

Using the Sy stem Setup Program and UEFI Boot Manager 69 Operating With a Setup Password Enabled If Setup P assword is Enabl ed , you must enter the correct set up password before modifying most of the System Setup options. If you do not enter the corr ect password in three attempts, the system lets you view , but not modify , the System Set up scr[...]

70 Using the Sy stem Setup Program and UEFI Boot Manager When an optional iDR AC6 Expr ess card is i nstalled, USC provides the following additional features: • Downloading and applying firmware updates • Configuring hardware and firmware F o r more information about setting up US C, configuring hardwar e and firmware, and deploying the operati[...]

Using the Sy stem Setup Program and UEFI Boot Manager 71 iDRAC Configuration Utility The iDR AC Co nfigurati on Utilit y is a pr e-boot conf iguratio n environm ent that allows you to vie w and set pa rameters for the iDR AC6 and for the managed server . The iDRA C Con figuration Utility pr ovides the follow ing features: • Enables fault logging [...]

72 Using the Sy stem Setup Program and UEFI Boot Manager book.book Page 72 Mond ay, August 9, 2010 3: 07 PM[...]

Installing Sy stem Components 73 3 Installing Sy stem Components Recommended T ools • Key to the system k eylock • #1 and #2 Phillips screwdrivers • W rist groundi ng strap Inside the Sy stem CAUTION: Many repairs may only be done by a certified service technician. Y ou s hould only perform troubleshooting and simple repairs as authorized in [...]

74 Installing Sy stem Components Figure 3-1. Inside the Sy stem 1 sy stem cover 2 cooling shroud 3 sy stem cooling fan 4 expansion card slots (5) 5 heat sink and p rocesso r 6 memory modules (6) 7 SA T A backplane 8 hard drives (4) 9 optical drive 10 power supply 11 power supply bay 2 3 4 5 6 7 9 8 11 10 1 book.book Page 74 Mond ay, August 9, 2010 [...]

Installing Sy stem Components 75 Front Bezel NOTE: If you are removing or installing a ho t-swappable hard drive, the sy stem may remain turned on and in the upright position during removal of the front bezel. If you are removing or installing any othe r sy stem component(s), the sy stem should be turned off and placed in the orientation shown in F[...]

76 Installing Sy stem Components Installing the Front Bezel 1 Insert the bezel tabs into the bezel ta b slots in the chassis. See F igure 3-2. 2 P ress the top end of the bezel into the ch assis until the lever locks into pl ace. 3 Using the system key , lock the bezel. Front Bezel Inserts Removing the Front Bezel Insert NOTE: Before installing a d[...]

Installing Sy stem Components 77 Installing the Front Bezel Insert NOTE: If you remove a drive from one or more of the front drive bay s, replace the corresponding insert(s) on the front bezel. 1 F rom the back of the bezel, align th e insert tab with the corresponding notch on the bezel. Pr ess the insert until the tab snaps into place. See F igur[...]

78 Installing Sy stem Components Figure 3-4. Removing and Installing an EMI Filler Panel Installing an EMI Filler Panel 1 Pu sh the EMI filler panel into the empty drive bay on the front of the chassis until the filler panel locks into place. See F i gure 3-4. 2 Replace the front bezel. See "Installing the F ront Bezel" on page 76. 1 EMI [...]

Installing Sy stem Components 79 Opening and Closing the Sy stem WAR N IN G: Whenever you need to lift the sy st em, get others to assist you. T o avoid injury, do not attempt to lift the sy stem by yourself. CAUTION: Many repairs may only be done by a certified service technician. Y ou s hould only perform troubleshooting and simple repairs as aut[...]

80 Installing Sy stem Components Figure 3-5. Opening and Closing the Sy stem Closing the Sy stem 1 Ensure that all internal cables are connected and folded out of the way . 2 Ensure that no tools or extra parts ar e left inside the system. 3 Place the bottom edge of the cover , op posite from the cover release latch, into the slots in the system ch[...]

Installing Sy stem Components 81 7 Place the system upright on a flat surface. 8 Reattach any peripherals and connect th e system to an el ectrical outlet. 9 T urn on the syste m and attached peripherals. Expansion Card Stabilizer Removing the Expansi on Card Stabilizer 1 T urn off the system an d attached peripherals. Disconnect th e system from t[...]

82 Installing Sy stem Components Cooling Shroud The cooling shroud covers the processo r , heat sink, and memory modules, and provides air flow to these componen ts. The cooling shroud directs airflow over the system processor an d memory modules. WAR N IN G: The memory modules and heat sink can get very hot during normal operation. Ensure that the[...]

Installing Sy stem Components 83 Figure 3-6. Removing and Installing the Cooling Shroud Installing the Cooling Shroud 1 Carefully lower the cooling shroud into the system holding by the touch point. 2 Ensure that no cables are pinned un der the edges of the cooling shroud. 3 Secure the cable into the brack et on the side of the cooling shroud. 4 Re[...]

84 Installing Sy stem Components 6 Place the system upright on a flat surface. 7 Reattach any peripherals and connect th e system to an electrical outlet. 8 T urn on the system and attached peripherals. Hard Drives Y our system supports up to four internal hot-swap SA T A hard drives in 3.5-inch hot-swap hard-dri ve carriers. The har d drives are i[...]

Installing Sy stem Components 85 Figure 3-7. Removing or Installing a Hard-Drive Blank Installing a Hard-Drive Blank Align the hard-drive bl ank with the dr ive bay and insert the blank into the drive bay until the release lever clicks into place. Removing a Hot-Swap Hard Drive CAUTION: T o prevent data loss, ensure that your operating sy stem supp[...]

86 Installing Sy stem Components 4 Open the hard-drive carrier r eleas e handle to release the drive. See F igure 3-8. 5 Slide the hard drive out until it is free of the drive bay . 6 Remove the hard drive from the carrier . See "Removing a Hot -Swap Hard Drive F r om a Hard-D rive Carrier" on page 88. 7 Insert a drive blank in the vacate[...]

Installing Sy stem Components 87 Installing a Hot-Swap Hard Drive CAUTION: Use only hard drives that have been tested and approved for use with the SA T A backplane. CAUTION: When installing a hard drive, ensure t hat the adjacent drives are fully installed. Inserting a hard-drive carrier and attempting to lock its hand le next to a partially insta[...]

88 Installing Sy stem Components Removing a Hot-Swap Hard Drive From a Hard-Drive Carrier Remove the screws from the slide rails on the hard-drive ca rrier and separate the hard drive from the carrier . See F igure 3-9. Figure 3-9. Removing and Installing a Hot-Swap Hard Drive 1 hard drive 2 screws (4) 3 SA T A screw hole 4 hard-drive carrier 1 4 2[...]

Installing Sy stem Components 89 Installing a Hot-Swap Hard Drive Into a Drive Carrier 1 Insert the hard drive into the hard -d rive carrier with the connector end of the drive at the r ear . See F igure 3-9 . NOTE: For a 2.5-inc h hard-drive, secure the hard drive into an insert and then slide in into the drive carrier . 2 Align the screw holes on[...]

90 Installing Sy stem Components Optical Drives The 5.25-inch drive bays at the front of your system provide support for two optical drives. Removing an Optical Drive CAUTION: Many repairs may only be done by a certified se rvice technician. Y ou s hould only perform troubleshooting and simple repairs as authorized in your product documentation, or[...]

Installing Sy stem Components 91 Figure 3-10. Removing and Installing an Optical Drive Installing an Optical Drive CAUTION: Many repairs may only be done by a certified service technician. Y ou s hould only perform troubleshooting and simple repairs as authorized in your product documentation, or as direct ed by the online or telephone service and [...]

92 Installing Sy stem Components 1 Unpack and prepar e the drive for installation. F or instructions, see the documentation that accompanied the drive. NOTE: Each device attached to a SCSI host adapter must have a unique SCSI ID number (narrow SCSI devices use IDs 0 to 7; wide SCSI devices use IDs from 0 to 15). Set the drive's SCSI ID to avoi[...]

Installing Sy stem Components 93 6 Attach the three shoulder scr e ws to th e drive, one screw on the lower front screw hole on the right side and two sc rew s on th e l ow e r s c rew h ol e s o n th e left side. See F igure 3-11. NOTE: If the optical drive you are inst alling does not have shoulder screws, remove the three shoulder screws from th[...]

94 Installing Sy stem Components 11 Place the system upright on a flat surface. 12 Reattach any peripherals and connect th e system to an electrical outlet. 13 T urn on the system and attached peripherals. 14 T est the drive by running system di agnostics (op tional). See "R unn ing the System Diagnostics" on page 147. Power Supply Removi[...]

Installing Sy stem Components 95 Figure 3-12. Removing and Replacing a Power Supply Installing a Power Supply 1 Open the system. See "Opening the System" on page 79. 2 Place the power supply in the chas sis. Tighten the three screws to secure the power supply to the chassis. 3 Connect all cables to the system board and drives. 4 Replace t[...]

96 Installing Sy stem Components 5 Place the system upright on a flat surface. 6 Reattach any peripherals and connect th e system to an electrical outlet. 7 T urn on the system and attached peripherals. Sy stem Fan Removing the Sy stem Fan WAR N IN G: The sy stem fan can continue to spin for some time after the sy stem has been powered down. Allow [...]

Installing Sy stem Components 97 Figure 3-13. Removing the Sy stem Fan Installing the Sy stem Fan 1 Align the tabs on the system fan with the securing slots on th e chassis. 2 Slide the system fan into the secu ring slots until the release tab locks into place. 1 touch-point 2 release tab 3 sy stem fan 4 power cable 5 F AN connector on the sy stem [...]

98 Installing Sy stem Components 3 Connect the system fan power cable to the system board. 4 Replace the cooling shroud . See "Instal ling the Cool ing Shroud" on pa ge 83. 5 Replace the expansion card stabilizer . See "Installing the Expans ion Card Stabilizer" on page 81. 6 Close the system. See "Closing the System" [...]

Installing Sy stem Components 99 • Th e memory spee d of each channel depends on the memory configuratio n: – F or single- or dual-rank memory modules: • One memory module per channel supports up to 1333 MHz. • T wo memory modules per chan nel support up to 1333 MHz. • Thr ee memory modules per channel support up to 800 MHz. • If memory[...]

100 Installing Sy stem Components Installing Memory Modu les WAR N IN G: The memory modules are hot to touch for some time after the sy stem has been powered down. Allow time for t he memory modules to cool before handling them. Handle the memory modules by the card edges and avoid touching the components on the memory module. CAUTION: Many repairs[...]

Installing Sy stem Components 101 Figure 3-14. Installing and Removing a Memory Module 10 Align the memory module's edge conn ector with the alignment key of the memory module socket, and insert the memory module in the socket. NOTE: The memory module socket has an alignment ke y that allows you to install the memory module in the socket in on[...]

102 Installing Sy stem Components 16 Place the system upright on a flat surface. 17 Reattach any peripherals and connect th e system to an electrical outlet. 18 Start up the system, press <F2> to enter the System Setup program, and check the System Memory setting on the main System Setup scr een. The system should have already chan ged the va[...]

Installing Sy stem Components 103 6 P ress down and out on the ejectors on each end of the socket until the memory module pops out of the sock et. See F ig ure 3-14. Handle each memory module only on ei ther card edge, making sur e not to touch the middle of the memory module. NOTE: If you are not replacing the memory module, insert a memory module[...]

104 Installing Sy stem Components T able 3-2. Expansion-Card Installation Priority Installing an Expa nsion Card CAUTION: Many repairs may only be done by a certified se rvice technician. Y ou s hould only perform troubleshooting and simple repairs as authorized in your product documentation, or as dir ected by the online or telephone service and s[...]

Installing Sy stem Components 105 5 Open the expansion-car d latc h adjacent to the slot. See F igure 3-15. NOTE: Keep this bracket in case you need to remove the expansion card. Filler brackets must be installed over empty expansion-card slots to maintain Federal Communications Commission (F CC) certification of the sy stem. The brackets also keep[...]

106 Installing Sy stem Components Figure 3-15. Removing and Installing an Expansion Card 1 expansion card stabilizer 2 expansion card stabilizer touch points (2) 3 expansion card latch 4 expansion card 5 expansion card tab 6 expansion card tab slot 7 expansion card connector 3 7 2 5 6 4 1 book.book Page 106 Mon day, August 9, 2010 3:07 PM[...]

Installing Sy stem Components 107 Removing an Expans ion Card CAUTION: Many repairs may only be done by a certified service technician. Y ou s hould only perform troubleshooting and simple repairs as authorized in your product documentation, or as direct ed by the online or telephone service and support team. Damage due to servicing that is not aut[...]

108 Installing Sy stem Components iDRAC6 Express Card (Optional) Installing an iDRAC6 Express Card CAUTION: Many repairs may only be done by a certified se rvice technician. Y ou s hould only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Da[...]

Installing Sy stem Components 109 Figure 3-16. Installing or Removing an iDRAC6 Express Card (Optional) 6 Close the system. See "Closing the System" on page 80. 7 Place the system upright on a flat, stable surface. 8 Reattach any peripherals and connect th e system to an electri cal outlet. 9 T urn on the syste m and attached peripherals.[...]

110 Installing Sy stem Components 3 Pu l l b a c k s l i g h t l y o n t h e r e t e n t i o n s t a n doff tab at the front edge of the card and gently lift the card off the r etention standoff. See F igure 3-16. As the holder r eleases from the st andoff, the connector under the card disengages from the system board connector . 4 Angle the card s[...]

Installing Sy stem Components 111 8 T urn on the syste m and attached peripherals. 9 Enter the System Setup program and verify that the USB key has been detected by the system. See "Entering the System Setup P rogram " on page 52. Figure 3-17. Removing or Installing a USB Memory Key 1 USB memory key 2 USB memory key connector 1 2 book.boo[...]

112 Installing Sy stem Components Processor Removing a Processor CAUTION: Many repairs may only be done by a certified se rvice technician. Y ou s hould only perform troubleshooting and simple repairs as authorized in your product documentation, or as dir ected by the online or telephone service and support team. Damage due to servicing t hat is no[...]

Installing Sy stem Components 113 9 Gently lift the heat sink off of the processor and s et the heat sink asid e with the thermal gr ease side facing up. Figure 3-18. Installing and Removing the Heat Sink CAUTION: The processor is held in its socke t under strong pressure. Be aware that the release lever ca n spring up suddenly if no t firmly grasp[...]

114 Installing Sy stem Components Figure 3-19. Removing a Processor CAUTION: Be careful not to bend any of the pins on the ZIF socket when re moving the processor . Bending the pins can perm anently damage the sy stem board. 1 processor 2 notch in processor (2) 3 processor shield 4 ZIF socket 5 socket key (2) 6 socket-release lever 1 2 3 4 5 6 book[...]

Installing Sy stem Components 115 12 Carefully , lift the processor out of th e socket and leave the release lever up so that the socket is ready for the new processor . 13 After removing the processor , place it in an antistatic container for reuse, return, or temporary storage. NOTE: Do not touch the bottom of the proces sor . T ouch only the sid[...]

116 Installing Sy stem Components 13 Close the system. See "Closing the System" on page 80. 14 Place the system upright on a flat surface. 15 Reattach any peripherals and connect th e system to an electrical outlet. 16 T urn on the system and attached peripherals. 17 Pr e s s < F 2 > to ente r the System Setup pr og r am , a n d c h[...]

Installing Sy stem Components 117 Figure 3-20. Replacing the Sy stem Battery 4 Remove the PCIe expansion car d from slot 1. See "Removing an Expansion Card" on page 107. 5 Locate the battery socket. See "System Board C onnectors" on page 152. CAUTION: T o avoid damage to the battery connecto r , you must firmly support the conne[...]

118 Installing Sy stem Components 13 Close the system. See "Closing the System" on page 80. 14 Place the system upright on a flat surface. 15 Reattach any peripherals and connect th e system to an electrical outlet. 16 T urn on the system and attached peripherals. 17 Enter the System Setup program to confirm that the battery is operating [...]

Installing Sy stem Components 119 Figure 3-21. Removing and Installi ng the Chassis Intrusion Switch Installing the Chassis Intrusion Switch 1 Align the chassis intrusion switch with the securing bracket notch. See F igure 3-21. 2 Slide the switch into the securing bracket notch. See F igure 3-21. 3 Connect the chassis intrusion swit ch cable to th[...]

120 Installing Sy stem Components Control Panel Assembly Removing the Control Panel Assembly CAUTION: Many repairs may only be done by a certified se rvice technician. Y ou s hould only perform troubleshooting and simple repairs as authorized in your product documentation, or as dir ected by the online or telephone service and support team. Damage [...]

Installing Sy stem Components 121 Figure 3-22. Removing and Installing the Control Panel 1 control panel cable 2 control panel assembly 3 control panel screw 4 release latch 1 2 3 4 book.book Page 121 Mon day, August 9, 2010 3:07 PM[...]

122 Installing Sy stem Components Installing the Control Pa nel Assembly 1 Pu sh the control panel gently into the chassis 2 Connect the control panel cable to the control panel board. 3 Us i ng a Ph il l i ps sc re wd r iv e r , rep la c e the screw that secur es the control panel assembly to the chassis. 4 Connect the control panel assembly cable[...]

Installing Sy stem Components 123 5 Disconnect all of the cables connec ted to the SA T A ba ckplane incl uding the SA T A A cable, SA T A B cabl e used for 3.5 inch hard drives, th e backplane power cable, and the data cable. See F igure 3-23. 6 T o remove the SA T A backplane, pull the blue release pin and slide the backplane upwards. 7 P u ll th[...]

124 Installing Sy stem Components Installing the SA T A Backplane 1 Lowe r the backplane into the system, being careful to avoid damaging components on the face of the board. 2 Align the slots on the SA T A backpl ane with the tabs on the chassis. 3 Slide down the SA T A backplane until the release pin snaps into place. S e eF i g u r e3 - 2 3 . 4 [...]

Installing Sy stem Components 125 1 T urn off the system, including an y attached periphe rals, and disconnect the system from the electrical outlet and peripherals. 2 Open the system. See "Opening the System" on page 79. 3 Remove the expansion car d stabilizer . See "Removing the Expansion Card Stabilizer" on page 81. 4 Remove [...]

126 Installing Sy stem Components Figure 3-24. Removing and In stalling the Sy stem Board Installing the Sy stem Board CAUTION: Many repairs may only be done by a certified se rvice technician. Y ou s hould only perform troubleshooting and simple repairs as authorized in your product documentation, or as dir ected by the online or telephone service[...]

Installing Sy stem Components 127 5 Slide the system board toward the back of the system, inserting the connectors into the cutouts in the chassis. 6 Using a Phillips screwdriver , tighten the screws. 7 If applicable, replace the SA T A ba ckplane. See "Installing the SA T A Backplane" on page 124. 8 Replace the heat sink and processor . [...]

128 Installing Sy stem Components book.book Page 128 Mon day, August 9, 2010 3:07 PM[...]

T roubleshooting Y our Sy stem 129 4 T roubleshooting Y our Sy stem Safety First—For Y ou and Y our Sy stem CAUTION: Many repairs may only be done by a certified service technician. Y ou s hould only perform troubleshooting and simple repairs as authorized in your product documentation, or as direct ed by the online or telephone service and suppo[...]

130 T roubleshooting Y our Sy stem T roubleshooting External Connections Ensure that all external cables are securely attached to the e xternal connectors on your system before troubleshooting any external devices. See F igure 1-1 and F igure 1-3 for the front- and back-panel connectors on your system. T roubleshooting the V ideo Subsy stem 1 Check[...]

T roubleshooting Y our Sy stem 131 3 Restart the system and, if your k eyboa rd is functioning, enter the system setup program. V erify that all USB ports are enabled. See "Integrated Devices Screen" on page 58. If your keyboard is not functioning, you can also use remote access. If the system is not accessible, see "Disab ling a F o[...]

132 T roubleshooting Y our Sy stem 3 Check the appropriate indicator on th e NIC connector . See "NIC Indicator Codes" on page 21. • If the link indicator does not light, check all cable connections. • If the activity indicator does not light, the networ k driver files might be damaged or missing. Remove and reinstall the driver s if [...]

T roubleshooting Y our Sy stem 133 3 Disassemble components from the system. See "Installing System Components" on page 73. • Har d drives •S D c a r d s • USB memory k ey •E x p a n s i o n c a r d s •i D R A C 6 E x p r e s s c a r d •E x p a n s i o n c a r d s •P o w e r s u p p l y • System fan • P rocessor and heat[...]

134 T roubleshooting Y our Sy stem T roubleshooting a Damaged Sy stem CAUTION: Many repairs may only be done by a certified se rvice technician. Y ou s hould only perform troubleshooting and simple repairs as authorized in your product documentation, or as dir ected by the online or telephone service and support team. Damage due to servicing t hat [...]

T roubleshooting Y our Sy stem 135 1 Re-enter the time and date through th e System Setup program. See "Using the System Setup P rogram and UE FI Boot Manager" on page 51. 2 T urn off the system and disconnect i t from the electrical outlet for at least one ho ur . 3 Reconnect the system to the electric al outlet and turn on the system. 4[...]

136 T roubleshooting Y our Sy stem T roubleshooting Sy stem Cooling Problems CAUTION: Many repairs may only be done by a certified se rvice technician. Y ou s hould only perform troubleshooting and simple repairs as authorized in your product documentation, or as dir ected by the online or telephone service and support team. Damage due to servicing[...]

T roubleshooting Y our Sy stem 137 5 Restart the system. If the fan functions properly , close the syste m. See "Closing the System" on page 80. 6 If the fan does not f unction, turn off the sy stem and install a n ew fan. See "Removing the System F an" on page 96 and "Installing the System Fa n " o n p a g e 9 7 . 7 R[...]

138 T roubleshooting Y our Sy stem 4 Enter the System Setup program and check the system memory setting. See "Memory Settings Scr een" on page 55. Mak e any changes to the memory settings, if needed. If the memory settings match the inst alled memory but a problem is still indicated, go to step 15. 5 T urn off the system and attached peri[...]

T roubleshooting Y our Sy stem 139 20 Reconnect the system to its electrical outlet, and turn on the system and attached peripherals. 21 As the system boots, observe any error message that appears and the diagnostic indicators on the front of the system. 22 If the memory problem is still indica ted, repeat step 15 through step 21 for each memory mo[...]

140 T roubleshooting Y our Sy stem 10 T urn on the system and attached peripherals and check if the USB key is functioning. 11 Reconnect the system to the electrical outlet, and turn on the system and attached peripherals. If the problem is not r esolved, see "Getting Help" on page 157. T roubleshooting an Optical Drive CAUTION: Many repa[...]

T roubleshooting Y our Sy stem 141 T roubleshooting a Hard Drive CAUTION: Many repairs may only be done by a certified service technician. Y ou s hould only perform troubleshooting and simple repairs as authorized in your product documentation, or as direct ed by the online or telephone service and support team. Damage due to servicing that is not [...]

142 T roubleshooting Y our Sy stem T roubleshooting the PERC S300 Controller NOTE: When troubleshooting a PERC S300 cont roller , also see the documentation for your operating sy stem and the controller . 1 Run the appropriate online diagnostic test. See "Using Online Diagnostics" on page 147. 2 Enter the System Setup program and ensure t[...]

T roubleshooting Y our Sy stem 143 9 If you have a SA T A backplane, verify that the cable connections between the SA T A backplane and the SA T A contro ller are corr ect. Ensure that the cables are firmly connected to th e SA T A controller and the SA T A backplane board. 10 Close the system. See "Closing the System" on page 80. 11 Reco[...]

144 T roubleshooting Y our Sy stem 10 Remove all expansion car ds installed in the system. See "Removing an Expansion Car d" on page 107. 11 Close the system. See "Closing the System" on page 80. 12 Reconnect the system to the electrical outlet, and turn on the system and attached peripherals. 13 Run the appropriate online diagn[...]

T roubleshooting Y our Sy stem 145 5 Ensure that each processor and heat sink are properly installed. See "Installing a P rocessor" on page 115. 6 Replace the cooling shroud. See "I nstalling the Cooling Shroud" on page 83. 7 Close the system. See "Closing the System" on page 80. 8 Reconnect the system to the electrica[...]

146 T roubleshooting Y our Sy stem book.book Page 146 Mon day, August 9, 2010 3:07 PM[...]

Running the Sy stem Diagnostics 147 5 Running the Sy stem Diagnostics If you experience a problem with your system, ru n the diagnostics befor e calling for technical assist ance. The purpose of the diagnostics is to test your system's hardware without r e quiri ng additional equipment or risking data loss. If you are unable to fix the problem[...]

148 Running the Sy stem Diagnostics • Display , print, or save test results • T emporarily suspend testing if an error is detected or terminate testing when a user -defined error limit is reached • View help messages that briefly describe each test and its parameters • View status messages that inform you if tests are completed successfully[...]

Running the Sy stem Diagnostics 149 Sy stem Diagnostics T esting Options Click the te sting option in the Main Menu window . Using the Custom T est Options When you select Custom T est in the Main Menu window , the Customize window allows you to select the device(s) to be tested, select specific options for testing, and view the test results. Selec[...]

150 Running the Sy stem Diagnostics • Show Ending T imestamp — Time stamps the test log. • Te s t I t e r a t i o n s — Selects the number of times the test is run. • Log output file pathname — Enables you to specify the diskette drive or USB memory key wher e the test log file is s aved. Y ou cannot save th e file to a hard drive. View[...]

Jumpers and Connectors 151 6 Jumpers and Connectors WAR N IN G: Only trained service technicians are au thorize d to remove the sy stem cover and access any of the components insi de the sy stem. Before you begin this procedure, review the safety instruc tions that came with the sy stem. Sy stem Board Jumpers F o r information on resetting the pass[...]

152 Jumpers and Connectors Sy stem Board Connectors Figure 6-1. Sy stem Board Jumpers and Connectors 4 3 5 91 0 1 1 22 25 27 12 24 20 23 18 19 26 6 7 8 12 13 14 15 16 21 28 29 30 31 32 33 34 35 36 17 book.book Page 152 Mon day, August 9, 2010 3:07 PM[...]

Jumpers and Connectors 153 T able 6-2. Sy stem Board Jumpers and Connectors Item Conne ctor Description 1U S B 1 USB2 USB3 USB4 External USB connector 1 External USB connector 2 External USB connector 3 External USB connector 4 2 N IC1 External NIC connector 1 3 N IC2 External NIC connector 1 4 V GA External Video conne ctor 5 C OM External Serial [...]

154 Jumpers and Connectors 23 iDRA C6 Express iDR AC6 Express ca rd connector 24 HD_ACT_CARD Har d drive activity connector 25 PWR_CONN 24 pin power connector 26 12V 4 pin power connector 27 PDB_CONN P ower distribution board power conne ctor 28 CPU Processor 29 CTRL_PNL Control pane l connector 30 INTRUSION Chassis intrusion switch connector 31 2 [...]

Jumpers and Connectors 155 SA T A Backplane Board Connectors Figure 6-2. SA T A Backplane Board Connectors 1 hard drive connectors 0–3 2 backplane power (BKPLN) 3 SA T A A connector 1 front 2 3 back book.book Page 155 Mon day, August 9, 2010 3:07 PM[...]

156 Jumpers and Connectors Disabling a Forgotten Password The system's software security features include a system password and a setup password, which ar e discussed in detail in "Using the System Setup Program." The password jumper enables these pass word featur es or disables them and clears any passwo rd(s) curr ently in use. CAU[...]

Getting Help 157 7 Getting Help Contacting Dell F o r customers in the United States, call 800- WWW -DELL (800-999-3355). NOTE: If you do not have an active Inte rnet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telepho ne-based support and servi[...]

158 Getting Help book.book Page 158 Mon day, August 9, 2010 3:07 PM[...]

Index 159 Index B batteries troubleshooting, 1 3 4 battery troubleshooting the RAID card battery , 1 4 2 battery (system) re pl a c i ng , 1 1 6 blank hard drive, 8 4 BMC configuring, 7 0 C CD drive troubleshooting, 1 4 0 connectors U S B , 12 , 19 v i d e o , 12, 19 contacting Dell, 157 control panel assembly features, 1 2 installing, 1 2 2 LCD pa[...]

Index 160 expansion car d troubleshooting, 1 4 3 expansion car ds installing, 1 0 4 re mo v i n g, 1 0 7 expansion slots, 103 F front-panel features, 12 G guidelines connecting external devices, 2 1 expansion car d installation, 1 0 3 memory installation, 9 8 H hard drive drive carrier , 8 8 installing, 8 7 re mo v i n g, 8 5 troubleshooting, 1 4 1[...]

Index 161 memory modules (DIMMs) configuring, 9 8 installing, 1 0 0 re mo v i n g, 1 0 2 messages error messages, 5 2 status LCD, 2 2 warning, 4 9 microprocessor See processor . microprocessors troubleshooting, 1 4 4 N NIC indicators, 2 1 NICs troubleshooting, 1 3 1 O options system setup, 5 3 P password disabling, 1 5 6 setup, 6 8 system, 6 6 phon[...]

Index 162 re mo v i n g, 1 2 2 SAS controller daughter card troubleshooting, 1 4 2 SAS R A ID controller daughter card troubleshooting, 1 4 2 SD card troubleshooting, 1 3 9 securing your sy stem, 61, 67 setup passwor d, 68 slots See expansion slots. startup accessing system features, 1 1 support contacting Dell, 1 5 7 system closing, 8 0 system coo[...]

Index 163 U UEFI Boot Manager entering, 6 3 main screen, 6 4 System Utilities screen, 6 5 UEFI Boot Settings screen, 6 4 upgrade s processor , 1 1 1 USB front-panel connectors, 1 2 internal connector for memory ke y , 1 1 0 USB key troubleshooting, 1 3 9 V video front-panel connectors, 1 2 troubleshooting, 1 3 0 W warning messages, 49 warranty , 50[...]

164 Index book.book Page 164 Mon day, August 9, 2010 3:07 PM[...]