Dell OptiPlex U719F инструкция обслуживания

www .dell.com | support.dell.com Dell™ OptiPlex™ 360 Setup and Quick Reference Guide This guide provides a features over view , specifications, and quick setup, software, and troubleshooting inform ation for your computer . For more information about your operating sy st em, devices, and technologies, see the Dell T echnology Guide at support.d[...]

Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer . NOTICE: A NOTICE indicates either potential damage to ha rdware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury , or death. If you purchased[...]

Contents 3 Contents 1 About Y our Computer . . . . . . . . . . . . . . . . . 7 Mini T ower — Front View . . . . . . . . . . . . . . . . . 7 Mini T ower — Back View . . . . . . . . . . . . . . . . . 8 Mini T ower — Back Panel Connectors . . . . . . . . . . 9 Desktop — Front View . . . . . . . . . . . . . . . . . . 10 Desktop — Back View . [...]

4 Contents 3 Specifications — Mini T ower Computer . . . . . . . . . . . . . . . . . . . . . . . . . 25 4 Specifications — Desktop Computer . . . . . . . . . . . . . . . . . . . . . . . . . 31 5 T roubleshooting T ips . . . . . . . . . . . . . . . 37 Using the Hardware T roubleshooter . . . . . . . . . . . 37 T ips . . . . . . . . . . . . . . .[...]

Contents 5 7 Finding Information . . . . . . . . . . . . . . . . . 49 8 Getting Help . . . . . . . . . . . . . . . . . . . . . . . 51 Obtaining Assistance . . . . . . . . . . . . . . . . . . 51 T echnical Support and Customer Service . . . . . 52 DellConnect™ . . . . . . . . . . . . . . . . . . . . 52 Online Services . . . . . . . . . . . . . . .[...]

6 Contents[...]

About Y our Computer 7 About Y our Computer Mini T ower — Front V iew 1 optical drive 2 optica l-drive eject button 3 optical-drive bay filler panel 4 floppy drive 5 USB 2.0 connectors (2) 6 drive-activity light 7 power button, power light 8 headphone connector 9 microphone connector 1 2 4 6 5 7 8 9 3[...]

8 About Y our Computer Mini T ower — Back V iew 1 cover -release latch, and cable security slot 2 padlock ring 3 power cable connector 4 voltage selector switch 5 back-panel connectors 6 expansion-card slots (4) 7 power supply vent 2 1 6 5 3 7 4[...]

About Y our Computer 9 Mini T ower — Back Panel Connectors 1 parallel (printer) conne ctor 2 link-integrity light 3 network adapter connector 4 network-activity light 5 line-out connector 6 line- in (microphone) connector 7 USB 2.0 connectors (6) 8 VGA video connector 9 serial connector 1 2 87 3 4 5 6 9[...]

10 About Y our Computer Desktop — Front V iew 1 diagnostic lights 2 USB 2.0 connectors (2) 3 drive-activity lights 4 power button, power light 5 drive activity ligh ts 6 headphone connector 7 microphone connector 8 opti cal-drive tray eject button 9 floppy-drive eject button 10 cover -r elease latch grip, and cable security slot 11 padlock ring 2[...]

About Y our Computer 11 Desktop — Back V iew 1 expansion-card slots (3) 2 back-panel connectors 3 power connector 4 volta ge selector switch 5 padlock ring 6 cover -release latch grip, and security cable slot 1 6 4 5 3 2[...]

12 About Y our Computer Desktop — Back Panel Connectors 1 parallel (printer) connector 2 network-activity light 3 network adapter connector 4 link-integrity light 5 line-out connector 6 line- in (microphone) connector 7 USB 2.0 connectors (6) 8 VGA video connector 9 serial connector 1 2 87 3 4 5 6 9[...]

Setting Up Y our Computer 13 Setting Up Y our Computer Quick Setup CAUTION: Before you begin any of the proc edures in this section, follow the safety instructions that sh ipped with your computer . NOTE: Some devices may not be includ ed if you did not order them. 1 Connect the monitor using only one of the following cables: • Dual monitor Y -ad[...]

14 Setting Up Y our Computer[...]

Setting Up Y our Computer 15 2 Connect a USB device, such as a k eyboar d or mouse.[...]

16 Setting Up Y our Computer 3 Connect the network cable. NOTICE: Ensure that you connect the network cable to the connector identified with the icon shown in the following illustration. 4 Connect the modem. NOTICE: Ensure that you connect the modem to the connector identified with the icon shown in the following illustration.[...]

Setting Up Y our Computer 17 5 Connect the power cable(s). 6 P r ess the power buttons on th e monitor and the computer .[...]

18 Setting Up Y our Computer 7 Connect to your network. Installing Y o ur Computer in an Enclosure Installing your computer in an enclosure can r estrict the airflow and affect your computer ’s performance, possibly causing it to overheat. F ollow the guidelines below when installing your computer in an enclosure. CAUTION: Before installing your [...]

Setting Up Y our Computer 19 temperature. For details ab out your computer’ s specifications, see "Specifications — Mini T ower Computer" on page 25 or "Specifications — Desktop Computer" on page 31. • Leave a 10.2-cm (4-in) minimum cleara nce on all sides of the computer that have air vents to permit the airflow requir [...]

20 Setting Up Y our Computer Connecting to the Internet NOTE: ISPs and ISP offerings vary by country . T o connect to the Internet, you need a modem or network connection and an Internet service provider (ISP). If you are using a dial-up connection , connect a telephone line to the modem connect or on your computer and to the telephone wall connect[...]

Setting Up Y our Computer 21 NOTE: If you cannot connect to the Internet, see the Dell T echnology Guide . If you have successfully connected in the past, the ISP mi ght have a service outage. Contact your ISP to check the service status, or tr y connecting again later . NOTE: Have your ISP information ready . If you do not have an ISP , consult th[...]

22 Setting Up Y our Computer Y ou can transfer the data to the new computer over a network or serial connection, or you can store it on remo vable media, such as a writable CD, for transfer to the new computer . NOTE: Y ou can transfer information from an old computer to a new computer by directly connecting a serial cable to the input/output (I/O)[...]

Setting Up Y our Computer 23 6 On the What do you want to transfer? scr een, select the items you want to transfer and click Next . After the information has been copied, the Completing the Collection Phase scre en appears. 7 Click Fi n i s h . T o transfer data to the new computer: 1 On the Now go to your old computer screen on the new computer , [...]

24 Setting Up Y our Computer T o copy data from the old computer : 1 On the old computer , insert the wizard disk, and click Start → Ru n . 2 In the Open field on the Ru n window , browse to the path for fastwiz (on the appropriate removable media) and click OK . 3 On the F iles and Settings T ransfer Wizard welcome scr een, click Next . 4 On the[...]

Specifications — Mini T ower Computer 25 Specifications — Mini T ower Computer NOTE: Offerings may vary by region. Fo r more information regarding the configuration of yo ur computer , click Start → Help and Support and select the option to view information about your computer . Processor P rocessor type Intel ® Core™2 Duo processor Intel [...]

26 Specifications — Mini T ower Computer Memory capacities 512 MB, 1 GB, or 2 GB Minimum memory 512 MB Maximum memory 4 GB Vid eo Ty p e : Integrated VGA (on system board) Intel G31 Discrete (graphics car d) PCI Express x16 slot can support a PCI Expr ess graphics card (25 W) Audio T ype optional chassis speaker ; microphone and headphone connect[...]

Specifications — Mini T ower Computer 27 PCI Express connector one x16 (with support for x1) connector size 164 pins connector data width (maximum) 16 PCI Express lanes (x16) Drives Externally accessible: one 3.5-inch drive bay (Fle xBay) two 5.25-inch drive bays Internally accessible two 3.5-inch SA T A hard-drive bays Connectors External connec[...]

28 Specifications — Mini T ower Computer F ront panel USB two 10-pin connectors F ront panel audio HDA header one 10-pin connector Pr o c e s s o r one 775-pin connector Memory two 240-pin connectors P ower 12 V one 4-pin connector Po w e r one 24-pin connector LAN on motherboard (LOM) through RJ-45 connector on back panel Controls and Lights F r[...]

Specifications — Mini T ower Computer 29 Back of computer: Link integrity light (on integrated network adapter) • green light — A good c onnection with a speed of 10M exists between the network and the computer . • orange light — A better connection with a speed of 100M e xists between the network and the computer . • yellow light — A[...]

30 Specifications — Mini T ower Computer Phy sical Height 40.8 cm (16.1 in) W idth 18.7cm (7.4 in) Depth 43.3 cm (17.0 in) W eight 12.7 kg (28.0 lb) Environmental T emperature: Operating 10° to 35°C (50° to 95°F) Storage –40° to 65°C (–40° to 149°F) Relative humidity (noncondensing) Operating 20% to 80% (maximum wet bulb temperatur e [...]

Specifications — Desktop Computer 31 Specifications — Desktop Computer NOTE: Offerings may vary by region. Fo r more information regarding the configuration of yo ur computer , click Start → Help and Support and select the option to view information about your computer . Processor P rocessor type Intel ® Core™2 Duo processor Intel P entium[...]

32 Specifications — Desktop Computer Memory T ype 667-MHz or 800-MHz DDR2 SDRAM; non-ECC memory only Memory connectors two Memory capacities 512 MB, 1 GB, or 2 GB Minimum memory 512 MB Maximum memory 4 GB Vid eo Ty p e : Integrated (on system boar d) Intel G31 Discrete (graphics car d) PCI Express x16 slot can support a PCI Expr ess graphics card[...]

Specifications — Desktop Computer 33 PCI connectors two low-profile connectors, with support for two full- height 6.9-in PCI cards (or one 6.9-in PCI and one 6.9-in PCIe x16 card) if a PCI riser board is used connector size 124 pins connector data width (maximum) 32 bits PCI Express connector one low-profile x16 (with support for x1); or one full[...]

34 Specifications — Desktop Computer PS/2 one, through PS/2 serial expansion car d (low profile) P arallel one 25-pin connector (bidirectional) System board connectors: SA T A three 7-pin co nnectors Floppy drive one 34-pin connector P rocessor fan one 4-pin connector Chassis fan one 3-pin connector PCI Express x16 one 164-pin connector F ront pa[...]

Specifications — Desktop Computer 35 Drive activity light green light — A blinking gr een light indicates the computer is reading data fr om or writing data to the SA T A hard drive or CD/D VD. Back of computer: Link integrity light (on integrated network adapter) green light — A good connection e xists between the network and the computer . [...]

36 Specifications — Desktop Computer Environmental T emperature: Operating 10° to 35°C (50° to 95°F) Storage –40° to 65°C (–40° to 149°F) Relative humidity (noncondensing) Operating 20% to 80% (maximum wet bulb temperatur e 29°C) Storage 5% to 95% (maximum wet bulb temperature 38°C) Maximum vibration: Operating 5 to 350 Hz at 0.0002[...]

T roubleshooting T ips 37 T roubleshooting T ips CAUTION: Alway s unplug your computer fr om the electrical outlet before opening the cover . NOTE: For detailed troubleshooti ng information, includin g responding to sy stem messages, see your Service Manual on support.dell.com . Using the Hardware T roubleshooter 1 Click the W indows Vista Start bu[...]

38 T roubleshooting T ips • Bypass power strips, power extension cables, and other power protection devices to verify that the computer turns on properly . • Ensure that any power strips being used ar e plugged into an electrical outlet and ar e turned on. • Ensure that the electrical outlet is working by testing it with another device, such [...]

T roubleshooting T ips 39 Memory Problems CAUTION: Before working inside yo ur computer , read the safety information that shipped with your computer . For additiona l safety best practices information, see www . dell.com/regulatory_compliance . I F YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE — • Save and close any open files and exit any open p[...]

40 T roubleshooting T ips A program stops responding E ND THE PROGRAM — 1 P r ess <Ctrl><Shift><Esc> simultaneou sly to access the T ask Manager , and click the Applications tab. 2 Click to select the program that is no longer r esponding, and click End Ta s k . A program crashes repeatedly NOTE: Most software includes installat[...]

T roubleshooting T ips 41 • V erify that the device drivers do not conflict with the program. • If necessary , uninstall and then reinstall the program. Dell T echnical Update Service The Dell T echnical Update service provides proactive e-mail notification of software and har dware updates for your computer . T o enroll for the Dell T echnical[...]

42 T roubleshooting T ips 4 P r ess any k ey to start the Dell Diagnostics from the diagnostics utility partition on your hard drive, and fo llow the instructions on the scr een. Starting the Dell Diagnostics From the Dell Drivers and Utilities Media NOTE: The Dell Drivers and Utilities media is optional and may no t ship with your computer . 1 Ins[...]

Reinstalling Software 43 Reinstalling Software Drivers Identifying Drivers 1 Lo cate the list of devices for your computer . a Click the W indows Vista Start button , and right-click Computer . b Click P roperties → Device Manager . NOTE: The User Account Control window may appear . If you are an administrator on the computer , click Continue ; o[...]

44 Reinstalling Software 3 Right-click the device for which the new driver was installed and click P r operties . 4 Click the Drivers tab → Roll Back Driver . If Device Driver Rollback does not resolve the problem, use System Restor e (see "Restoring Y our Operating System" on page 45) to re turn your computer to the operating state tha[...]

Reinstalling Software 45 If a particular driver is not listed, that driver is not r equir ed by your operating system, or you must find the drivers th at came with the specific device. Manually Reinstalling Drivers 1 Click the W indows Vista Start button , and right-click Computer . 2 Click P roperties → Device Manager . NOTE: The User Account Co[...]

46 Reinstalling Software Using Microsoft ® Windows ® Sy stem Restore NOTE: The procedures in this document were written for the Windows default view , so they may not apply if you set your Dell™ comp uter to the Windows Classic view . Starting Sy stem Restore 1 Click Start . 2 In the Start Search box, type System Restore and pr ess <Enter>[...]

Reinstalling Software 47 3 Select Rep a i r Y o u r C om p u t er . The System Re covery Options window appears. 4 Select a k eyboard layout and click Next . 5 T o access the recovery options, log on as a local user . 6 T o access the command prompt, type administrator in the User name field, then click OK . 7 Click Dell F actory Image Restore . NO[...]

48 Reinstalling Software NOTE: Depending on the region from whic h you ordered your computer , or whether you requested the medi a, the Dell Drivers and Utilities media and Dell Operating Sy stem media may no t ship with your computer . Reinstalling Windows NOTE: The reinstallation process ca n take 1 to 2 hours to complete. 1 Save and close any op[...]

Finding Information 49 Finding Information NOTE: Some features or media may be optional and ma y not ship with your computer . Some features or media may n ot be available in certain countries. NOTE: Additional information may ship with your computer . Document/Media/Label Contents Service T ag/Express Ser vice Code The Service T ag/Express Service[...]

50 Finding Information Safety, Regulatory, W arranty, and Support Documentation This type of information may have shipped with your computer . F or additional regulatory information, see the Regulatory Compliance Homepage at www .dell.com/regulatory_compliance. • W arranty information • T erms and Conditions (U.S. only) • Safety instructions [...]

Getting Help 51 Getting Help Obtaining Assistance CAUTION: If you need to remove the comp uter cover , first disconnect the computer power and mode m cables from all electric al outlets. Follow the safety instructions that shippe d with your computer . If you e xperience a problem with yo ur computer , you can complete the following steps to diagno[...]

52 Getting Help NOTE: Some of the following serv ices are not alway s available in all locations outside the continental U.S. Call your loca l Dell representative for information on availability . T echnical Support and Customer Service Dell's support service is available to answer your questions about Dell™ hardwar e. Our support staff uses[...]

Getting Help 53 • Dell Support e-mail addr esses: mobile_support@us.dell.com support@us.dell.com la-techsupport@dell.com (Latin America and Caribbean countries only) apsupport@dell.com (Asian/P acific countries only) • Dell Mark eting and Sales e-mail addr esses: apmarketing@dell.com (Asian/P acific countries only) sales_canada@dell.com (Canada[...]

54 Getting Help Product Information If you need information about additional products available from Dell, or if you would like to place an order , visit the Dell website at www .dell.com . F or the telephone number to call for your re gi on or to speak to a sales specialist, see "Contacting Dell" on page 57. Returning Items for W arranty[...]

Getting Help 55 Before Y ou Call NOTE: Have your Express Service Code ready when you call. The code helps Dell’ s automated-support telephone sy stem direct y our call more efficiently . Y ou may also be asked for your Service T ag (located on the back or bottom of your computer). Remember to fill out the Diagnostics Checklist (see "Diagnost[...]

56 Getting Help Diagnostics Checklist Name: Date: Address: Phone number: Service T ag (bar code on the back or bottom of the computer): Express Service Code: Return Material Authorization Number (i f provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you co nnected to a network? Y es No Network, versio[...]

Getting Help 57 Contacting Dell F or customers in the United States , call 800- WWW -DELL (800-999-3355). NOTE: If you do not have an active Inter net connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telepho ne-based support and service options. A va[...]

58 Getting Help[...]

Index 59 Index C connecting Internet, 2 0 modem, 1 6 monitor , 1 3 network, 1 8 network cable, 1 6 power cables, 1 7 contacting Dell, 51, 57 D Dell c o n t a c t i n g , 51, 57 software updates, 4 1 Support Utility , 4 1 technical support and customer service, 5 2 T echnical Update Service, 4 1 Dell Diagnostics, 41 starting from the Drivers and Uti[...]

60 Index I Internet connecting, 2 0 setting up, 2 0 L license label, 50 M media drivers and utilities, 4 9 operating system, 4 9 memory troubleshooting, 3 9 N networks, 18 connecting, 1 8 O operating system Dell F actory Image Restore, 4 6 media, 4 7 r einstalling, 4 9 System Restore , 4 5 operating system media, 49 operating system product k ey , [...]

Index 61 specifications a l l , 25, 31 a u d i o , 26, 32 connectors, 27, 33 c o n t r o l s a n d l i g h t s , 28, 34 drives, 2 7 , 3 3 e n v i r o n m e n t a l , 30, 36 e xpansion bus, 2 6 , 3 2 m e m o r y , 25, 32 p h y s i c a l , 30, 35 p o w e r , 29, 35 p r o c e s s o r , 25, 31 s y s t e m i n f o r m a t i o n , 25, 31 v i d e o , 26, [...]

62 Index W indows XP F iles and Settings T ransfer Wi z a r d , 2 1 r einstalling, 4 9 System Restore , 4 5 - 4 6 wizar ds F iles and Settings T ransfer Wi z a r d , 2 1 P rogram Compatibility wizard, 4 0[...]