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Хорошее руководство по эксплуатации
Законодательство обязывает продавца передать покупателю, вместе с товаром, руководство по эксплуатации Dell PP10L. Отсутствие инструкции либо неправильная информация, переданная потребителю, составляют основание для рекламации в связи с несоответствием устройства с договором. В законодательстве допускается предоставлении руководства в другой, чем бумажная форме, что, в последнее время, часто используется, предоставляя графическую или электронную форму инструкции Dell PP10L или обучающее видео для пользователей. Условием остается четкая и понятная форма.
Что такое руководство?
Слово происходит от латинского "instructio", тоесть привести в порядок. Следовательно в инструкции Dell PP10L можно найти описание этапов поведения. Цель инструкции заключается в облегчении запуска, использования оборудования либо выполнения определенной деятельности. Инструкция является набором информации о предмете/услуге, подсказкой.
К сожалению немного пользователей находит время для чтения инструкций Dell PP10L, и хорошая инструкция позволяет не только узнать ряд дополнительных функций приобретенного устройства, но и позволяет избежать возникновения большинства поломок.
Из чего должно состоять идеальное руководство по эксплуатации?
Прежде всего в инструкции Dell PP10L должна находится:
- информация относительно технических данных устройства Dell PP10L
- название производителя и год производства оборудования Dell PP10L
- правила обслуживания, настройки и ухода за оборудованием Dell PP10L
- знаки безопасности и сертификаты, подтверждающие соответствие стандартам
Почему мы не читаем инструкций?
Как правило из-за нехватки времени и уверенности в отдельных функциональностях приобретенных устройств. К сожалению само подсоединение и запуск Dell PP10L это слишком мало. Инструкция заключает ряд отдельных указаний, касающихся функциональности, принципов безопасности, способов ухода (даже то, какие средства стоит использовать), возможных поломок Dell PP10L и способов решения проблем, возникающих во время использования. И наконец то, в инструкции можно найти адресные данные сайта Dell, в случае отсутствия эффективности предлагаемых решений. Сейчас очень большой популярностью пользуются инструкции в форме интересных анимаций или видео материалов, которое лучше, чем брошюра воспринимаются пользователем. Такой вид инструкции позволяет пользователю просмотреть весь фильм, не пропуская спецификацию и сложные технические описания Dell PP10L, как это часто бывает в случае бумажной версии.
Почему стоит читать инструкции?
Прежде всего здесь мы найдем ответы касательно конструкции, возможностей устройства Dell PP10L, использования отдельных аксессуаров и ряд информации, позволяющей вполне использовать все функции и упрощения.
После удачной покупки оборудования/устройства стоит посвятить несколько минут для ознакомления с каждой частью инструкции Dell PP10L. Сейчас их старательно готовят или переводят, чтобы они были не только понятными для пользователя, но и чтобы выполняли свою основную информационно-поддерживающую функцию.
Содержание руководства
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Страница 1
www .dell.com | support.dell.com Dell™ Inspiron™ 510m Owner’ s Manual Model PP10L D7898bk2.book Page 1 Frid ay, April 29, 2005 9:39 AM[...]
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Страница 2
Notes, Notices, and Cautions NOTE: A NOTE indicates important i nformation that helps you make be tter use of your computer . NOTICE: A NOTICE indicates either poten tial damage to hardware or lo ss of data and tel ls you how to avoid the problem. CAUTION: A CAUTION indicates a potential for proper ty damage, person al injury , or death. Abbreviati[...]
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Contents 3 Contents Finding Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 1 A T our of Y our Computer Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Left View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Right View . . . . . . . . . . . . . . . . [...]
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4 Contents 3 Using a Battery Battery Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Checking the Battery Charge . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Dell™ QuickSet Battery Meter . . . . . . . . . . . . . . . . . . . . . . . 34 Microsoft ® Windows ® Power Meter . . . . . . . . . . . . . . . . . . .[...]
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Contents 5 T ouch Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Customizing the T ouch Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 T ouch Pad or Mouse Problems . . . . . . . . . . . . . . . . . . . . . . . . . 47 External Keyboard Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Unexp[...]
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6 Contents Connecting to a Wireless Local Area Network . . . . . . . . . . . . . . . . . 64 Determining Y our Network T ype . . . . . . . . . . . . . . . . . . . . . . 65 Connecting to a Wireless Network in Microsoft ® Windows ® XP . . . . . 65 8 Solving Problems Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 [...]
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Contents 7 Dell Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 When to Use the Dell Diagnostics . . . . . . . . . . . . . . . . . . . . . 84 9 Adding and Replacing Parts Before Y ou Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Recommended T ools . . . . . . . . . . . . . . . . . . . . [...]
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8 Contents D7898bk2.book Page 8 Frid ay, April 29, 2005 9:39 AM[...]
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9 Finding Information NOTE: Some features may not be available for your computer or in certain countries. NOTE: Additional information may ship with your computer . What Are Y ou Looking For? Find It Here • W arranty information • T erms and Conditions (U.S. only) • Safety instructions • Regulatory information • Ergonomics information •[...]
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10 www .dell.com | support.dell.com • Service T ag and Express Service Code • Microsoft W indows License Label Service T ag and Microsoft Windows License These labels are located on the bottom of your computer . • Use the Service T ag to identify your computer when you use support.dell.com or contact technical support. • Enter the Express S[...]
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11 • Solutions — T roubleshooting hints and tips, articles from technicians, online courses, frequently ask ed questions • Community — Online disc ussion with other Dell customers • Upgrades — Upgrade informa tion for components, such as memory , the hard drive, and the operating system • Customer Care — Contact i nformation, servic[...]
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12 www .dell.com | support.dell.com D7898bk2.book Page 12 Friday, April 29, 2005 9:39 AM[...]
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A T our of Y our Computer 13 A T our of Y our Computer Front V iew DISPLAY — F or more information about your display , see the Dell Inspiron Help file. T o access the help file, see page 9. POWER BUTTON — P ress the power button to turn on the comp uter or exit a power management mode. NOTICE: T o avoid losing data, turn off your computer by p[...]
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14 A T our of Y our Computer www .dell.com | support.dell.com If the computer stops responding, pr ess and hold the pow er button until the comput er turns off completely (which may take several seconds). DEVICE STATUS LIGHTS T urns on when you turn on the computer and blinks when the computer is in a power management mode. T urns on when the compu[...]
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A T our of Y our Computer 15 If the computer is connected to an electr ical outlet, the light operates as follows: – Solid gr een: The battery is charging. – Flashing gr een: The battery is almost fully charged. If the computer is running on a ba ttery , the light operates as follows: – Off: The battery is adequately char ged (or the computer[...]
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16 A T our of Y our Computer www .dell.com | support.dell.com The green lights located above the k eyboard indicate the following: Left V iew NOTE: The computer turns on the fan when the computer gets hot. Fa n noise is normal and does not indicate a problem with the fan or the computer . CAUTION: Do not store your computer in a low-airflow environ[...]
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A T our of Y our Computer 17 AUDIO CONNECTORS SECURITY CABLE SLOT — Lets you attach a commercially available antitheft device to the computer . F or more information, see the instru ctions included with the device. NOTICE: Before you buy an antitheft device, ensure that it will work with the security cable slot. Attach a microphone to the connect[...]
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18 A T our of Y our Computer www .dell.com | support.dell.com Right V iew SECURITY CABLE SLOT — Lets you attach a commercially available antitheft device to the computer . F or more information, see the instru ctions included with the device. NOTICE: Before you buy an antitheft device, ensure that it will work wi th the security cable slot. MODUL[...]
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A T our of Y our Computer 19 Back V iew CAUTION: Do not store your computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow can damage th e computer or cause a fire. USB connectors (2) S-video TV-out connector modem connector (RJ-11) network connector (RJ-45) parallel connector video connector [...]
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20 A T our of Y our Computer www .dell.com | support.dell.com USB CONNECTORS S- VIDEO TV- OUT CONNECTOR MODEM CONNECTOR (RJ-11) Connect USB devices, such as a mouse, keyboar d, or printer . Y ou can also connect the optional floppy drive directly to a USB connector using the optional floppy-drive cable. Connects your computer to a TV . F or more in[...]
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A T our of Y our Computer 21 NETWORK CONNECTOR (RJ-45) NOTICE: The network connector is slightly larger than the modem conne ctor . T o avoid damaging the computer , do not plug a telephone line in to the ne twork connector . PARALLEL CONNECTOR VIDEO CONNECTOR SERIAL CONNECTOR Connects the computer to a network. The green and yellow lights next to [...]
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22 A T our of Y our Computer www .dell.com | support.dell.com AC ADAPTER CONNECTOR — Attach an AC adapter to the computer . The AC adapter converts A C power to the DC power required by the computer . Y ou can connect the AC adapter with your computer turned either on or off. CAUTION: The AC adapter works with electrical outlets worldw ide. Howev[...]
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A T our of Y our Computer 23 Bottom V iew MEMORY MODULE COVER — Covers the compartment that contains the memory module(s). See page 89. BATTERY - BAY LATCH RELEASE — Releases the battery . See page 36 for instructions. BATTERY CHARGE GAUGE — P rovides information on the battery charge. See page 35. BATTERY — When a battery is installed, you[...]
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24 A T our of Y our Computer www .dell.com | support.dell.com D7898bk2.book Page 24 Friday, April 29, 2005 9:39 AM[...]
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Setting Up Y our Computer 25 Setting Up Y our Computer Connecting to the Internet NOTE: ISPs and ISP offerings vary by country . T o connect to the Internet, you need a modem or network connection and an Internet service provider (ISP), such as AOL or MSN. Y our ISP will offer one or more of the following Internet connection options: • Dial-up co[...]
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26 Setting Up Y our Computer www .dell.com | support.dell.com 4 In the next window , click the appropriate option: • If you do not have an ISP a nd want to select one, click Choose from a list of Internet service providers (ISP s) . • If you have already obtained setup informat ion from your ISP but you did not r eceive a setup CD, click Set up[...]
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Setting Up Y our Computer 27 C ONNECT THE MODEM DIRECTLY TO THE TELEPHONE WALL JACK — If you have other telephone devices sharing the li ne, such as an answering machine, fax machine, surge protector , or line spli tter , then bypass them and use the telephone line to connect the modem direct ly to the telephone wall jack. C HECK THE CONNECTION ?[...]
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28 Setting Up Y our Computer www .dell.com | support.dell.com E-Mail Problems Setting Up a Printer NOTICE: Complete the operating sy stem setup before yo u connect a printer to the computer . See the documentation that came with the pr inter for setup information, including how to: • Obtain and install updated drivers. • Connect the printer to [...]
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Setting Up Y our Computer 29 4 T urn on the printer and then turn on the computer . If the Add New Hardware Wizard window appears, click Cancel . 5 Install the printer driver if necessary . See th e documentation that came with your printer . Connecting a USB Printer NOTE: Y ou can connect USB devices wh ile the computer is turned on. 1 Complete th[...]
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30 Setting Up Y our Computer www .dell.com | support.dell.com 3 Attach the USB printer cable to the USB conne ctors on the computer and the printer . The USB connectors fit only one way . Printer Problems C HECK THE PRINTER CABLE CONNECTIONS — Ensure that the printer cable is properly connected to the computer (see page 28). T EST THE ELECTRICAL [...]
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Setting Up Y our Computer 31 Power Protection Devices Several devices are available to protect against power fluctuations and failur es: • Surge protectors • Line conditioners • Uninterruptible power supplies (UPS) Surge Protectors Surge protectors and power strips equipped with sur ge protection help to prevent damage to your computer from v[...]
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32 Setting Up Y our Computer www .dell.com | support.dell.com Uninterruptible Power Supplies NOTICE: Loss of power while data is being saved to the hard drive may result in data loss or file damage. NOTE: T o ensure maximum battery operating time, connect only your computer to a UPS. Connect other devices, such as a printer , to a separate power st[...]
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Using a Battery 33 Using a Battery Battery Performance CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide . F or optimal computer performance and to help preserve BIOS settings, operate your Dell™ portable computer with the main battery install ed at all times. Use a ba[...]
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34 Using a Battery www .dell.com | support.dell.com CAUTION: Misuse of the battery may increase the risk of fire or chemical burn. Do not puncture, incinerate, disassemble, or expose the battery to tem peratures above 65°C (149°F). Keep the battery away from children. Handle dama ged or leaking batteries with extr eme care. Damaged batteries may [...]
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Using a Battery 35 Microsoft ® Windows ® Power Meter The W indows P ower Meter indicates the remaining battery char ge. T o check the P ower Meter , double-click the icon on the taskbar . F o r more information about the P ower Meter tab, see "P ower Management" in the Dell Inspiron Help f ile . T o access the help file, see page 9. If [...]
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36 Using a Battery www .dell.com | support.dell.com Removing a Battery CAUTION: Before performing these procedures, dis connect the modem from the telephone wall jack. F o r information about removing the second batt ery , see "Using the Module Bay" on page 41. NOTICE: If you choose to replace the battery with the computer in standby mode[...]
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Using a Battery 37 Removing and Installing a Reserve Battery 1 Remove the battery . 2 Remove the reserve battery cover . 3 Slide the reserve battery towar d the connector , and pull the battery out of its compartment. 4 Disconnect the reserve battery cable from the connector . reserve battery cable connector reserve battery D7898bk2.book Page 37 Fr[...]
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38 Using a Battery www .dell.com | support.dell.com 5 Connect the reserve battery cable to the co nnector in the r eserve battery compartment. 6 Place the reserve battery in the compartmen t, and r eplace the reserve battery cover . Storing a Battery Remove the battery when you store your computer for an extended period of time. A battery discharge[...]
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Using a Battery 39 C HARGE THE BATTERY — The battery charge may be depleted. 1 Reinstall the battery . 2 Use the AC adapter to connect the co mputer to an electrical outlet. 3 T urn on the computer . CHECK THE BATTERY STATUS LIGHT — If the battery status light flashes orange or is a steady orange the battery charge is low or de pleted. Connect [...]
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40 Using a Battery www .dell.com | support.dell.com D7898bk2.book Page 40 Friday, April 29, 2005 9:39 AM[...]
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Using the Module Bay 41 Using the Module Bay About the Module Bay CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide . Y ou can install devices such as a floppy d rive, CD drive, CD-R W drive, DVD drive, CD-R W/DVD drive, D VD+RW , second battery , or second hard drive in[...]
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42 Using the Module Bay www .dell.com | support.dell.com Removing and Installing Devices While the Computer Is Running 1 Before ejecting the device , double-click the Safely Remove Hardware icon on the taskbar , click the device you want to eject, and click Stop . NOTICE: T o prevent damage to devices, store them in a sa fe, dry place when they are[...]
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Using the Keyboard and T ouch Pad 43 Using the Keyboard and T ouch Pad Numeric Keypad NOTE: When you connect an extern al keyboard or keypad to the computer , the keypad is disabled. The numeric keypad functions lik e the numeric keypad on an external k eyboard. Each key on the keypad has multiple functions. The k eypad numbers and symbols are mark[...]
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44 Using the Keyboard and T ouch Pad www .dell.com | support.dell.com Keyboard Shortcuts Sy stem Functions Battery CD or DVD T ray Display Functions Radios (Including Wireless Networking and Bluetooth ® Wireless T echnology) Power Management <Ctrl><Shift><Esc> Opens the Windows T ask Manager window <Num Lk> Enables and disa[...]
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Using the Keyboard and T ouch Pad 45 Speaker Functions If no sound comes from the speakers, pr ess <Fn><End> and adjust the volume. Microsoft ® Windows ® Logo Key Functions T o adjust keyboar d operation, such as the char acter repeat rate, open the Control P anel, and click P rinters and Other Hardware . <Fn><Page Up> Inc[...]
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46 Using the Keyboard and T ouch Pad www .dell.com | support.dell.com T ouch Pad The touch pad detects the pressur e and movem ent of your finger to allow you to move the cursor on the display . Use the touch pad and touch pad buttons as you would use a mouse. • T o move the cursor , lightly slid e your finger over the touch pad. • T o select a[...]
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Using the Keyboard and T ouch Pad 47 Customizing the T ouch Pad Y ou can disable the touch pad or adjust its settings by using the Mouse P roperties window . 1 Open the Control P anel, click P rinters and Other Hardware , and then click Mouse . 2 On the Mouse P roperties window : • Click the Device Select tab to disable the touch pad. • Click t[...]
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48 Using the Keyboard and T ouch Pad www .dell.com | support.dell.com External Keyboard Problems NOTE: When you attach an external ke yboard, the integrated keyboard remains fully functional. Unexpected Characters C HECK THE KEYBOARD CABLE — Shut down the computer (see page 32). Disconnect the keyboar d cable and check it for damage. F or PS/2 ca[...]
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Using CDs, DVDs, an d other Multimedia 49 Using CDs, DVDs, and other Multimedia Using CDs and DVDs F or information about using CDs and DVDs in your computer , see the Dell™ Inspiron™ Help file. T o access the help file, see page 9. Drive Problems NOTE: For information on saving f iles to a floppy disk, see the Dell Inspiron Help file. T o acce[...]
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50 Using CDs, DVDs, and other Multimedia www .dell.com | support.dell.com If you cannot play a CD, CD-RW , or DVD NOTE: Because of different worldwide file types, n ot all DVD titles work in all DVD drives. High-speed CD drive vibration is normal and ma y cause noise. This noise does not indicate a defect with the drive or the CD. E NSURE THAT THE [...]
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Using CDs, DVDs, an d other Multimedia 51 If you cannot eject the CD, CD-RW , or DVD drive tray E NSURE THAT W INDOWS ® RECOGNIZES THE DRIVE — Click the Start button and click My Computer . If the drive is not listed, perform a full scan with your antivirus software to check for and r emove viruses. Viruses can sometimes prevent W indows from re[...]
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52 Using CDs, DVDs, and other Multimedia www .dell.com | support.dell.com If you hear an unfamiliar scraping or grinding sound If the CD-RW drive stops writing If you have problems with a hard drive • Ensure that the sound is not caused by the program that is running. • Ensure that the disk or di sc is inserted properly . D ISABLE STANDBY MODE [...]
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Using CDs, DVDs, an d other Multimedia 53 Sound and Speaker Problems If you have a problem with integrated speakers If you have a problem with external speakers NOTE: The volume control in some MP3 players overrides the Windows volume se tting. If you have been listening to MP3 songs, make sure that you did not turn the player volume down or off. A[...]
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54 Using CDs, DVDs, and other Multimedia www .dell.com | support.dell.com Copying CDs and DVDs NOTE: Ensure that you follow all copyri ght laws when you create CDs. This section applies only to computers that have a CD-R, CD-R W , D VD+RW , D VD+R, or D VD/CD-RW combo drive. The following instructions show how to make an e xact copy of a CD or DVD.[...]
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Using CDs, DVDs, an d other Multimedia 55 • If you have two CD or DVD drives , select the drive into which you have inserted your source CD or D VD and click Copy . The computer copies the data on the CD or D VD to the blank CD or D VD. Once you have finished copying the source CD or DVD, the CD or D VD that you have created automatically ejects.[...]
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56 Using CDs, DVDs, and other Multimedia www .dell.com | support.dell.com Connecting a T elevision to the Computer NOTE: Video and audio cables for connec ting your computer to a televi sion are not included with your computer . Cables may be purchased at most consumer electronics stores. Y our computer has an S-video TV -out connector th at enable[...]
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Using CDs, DVDs, an d other Multimedia 57 Before you begin, ensur e that you have the following cables: 1 Shut down the computer and the television and/or audio device you want to connect. 2 Plug one end of the S-video cable in to the S-video connector on the computer . 3 Plug the other end of the S-video cable in to your television. S-video cable [...]
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58 Using CDs, DVDs, and other Multimedia www .dell.com | support.dell.com 4 Plug the single-connector end of the audio cable in to the headphone connector on your computer . 5 Plug the two RCA connectors on the other end of the audio cable in to the audio input connectors on your televi sion or audio device. 6 T urn on the television, turn on any a[...]
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Using CDs, DVDs, an d other Multimedia 59 T o connect the computer to a tele vision that has a composite vi deo input only , use a composite TV -out adapter cable available from Dell. Before you begin, ensure that you have the following cables: 1 T urn off the computer and the television and/or audio device you want to connect. 2 Connect the compos[...]
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60 Using CDs, DVDs, and other Multimedia www .dell.com | support.dell.com 3 Plug one end of the composite video cable in to the composite video connector on the composite TV -out adapter cable. 4 Plug the other end of the composite video cable in to the composite video connector on the television. 5 Plug the single-connector end of the audio cable [...]
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Using CDs, DVDs, an d other Multimedia 61 5 If you want to use only a television without using the computer display or any other display options: a In the new window , click T elevision so that a red check mark appears over the television icon. b Ensure that the settings ar e correct. 6 If you want to use a television and th e computer display at t[...]
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62 Using CDs, DVDs, and other Multimedia www .dell.com | support.dell.com D7898bk2.book Page 62 Friday, April 29, 2005 9:39 AM[...]
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Setting Up a Home and Office Network 63 Setting Up a Home and Office Network Connecting to a Network Adapter Before you connect your comput er to a network, the computer must have a network adapter installed and a network cable connected to it. T o connect a network cable: NOTE: Insert the cable until it clicks i nto place, and then gently pull it [...]
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64 Setting Up a Home and Office Network www .dell.com | support.dell.com Network Setup Wizard The Microsoft ® Wi n d o w s ® XP operating system provides a Ne twork Setup W izard to guide you through the process of sharing files, printers , or an Internet connection between computers in a home or small office. 1 Click the Start button, point to A[...]
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Setting Up a Home and Office Network 65 Determining Y our Network T ype NOTE: Most wireless networks are of the infrastruc ture type. W ireless networks fall into two categories—infra structure networks and ad-hoc networks. An infrastructure network uses routers or access points to connect several computers. An ad-hoc network does not use routers[...]
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66 Setting Up a Home and Office Network www .dell.com | support.dell.com 1 Click either the pop-up or the network icon to configure your computer for one of the available wireless networks. The Wireless Network Connections window lists the wireless networks available in your ar ea. 2 Click to select the network you want to configure, and then click[...]
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Setting Up a Home and Office Network 67 After your computer is configured for the wir eless network you selected, another pop-up notifies you that your computer is co nnected to the network you selected. Thereafter , whenever you log on to your computer in the area of the wir eless network, the same pop-up notifies you of the wireless network conne[...]
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68 Setting Up a Home and Office Network www .dell.com | support.dell.com D7898bk2.book Page 68 Friday, April 29, 2005 9:39 AM[...]
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Solving Problems 69 Solving Problems Error Messages If the message is not listed, see the documentat ion for the operating syste m or the program that was running at the time the message appeared. T HE FILE BEING COPIED IS TOO LARGE FOR THE DESTINATION DRIVE — The file that you are trying to c opy is too lar ge to fit on the disk, or the disk is [...]
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70 Solving Problems www .dell.com | support.dell.com V ideo and Display Problems If the display is blank NOTE: If you are using a program that requires a higher resolution tha n your computer supports, Dell recommends that you attac h an external monitor to your computer . If the display is difficult to read X : IS NOT ACCESSIBLE . T HE DEVICE IS [...]
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Solving Problems 71 If only part of the display is readable M OVE THE SUBWOOFER AWAY FROM THE COMPUTER OR MONITOR — If your external speak er system includes a sub woofer , ensure that the subwoofer is at least 60 cm (2 ft) away from th e computer or external monitor . E LIMINATE POSSIBLE INTERFERENCE — T urn off nearby fans, fluorescent lights[...]
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72 Solving Problems www .dell.com | support.dell.com Modem and Internet Connection Problems NOTE: If you can connect to your Internet service provider (ISP), your modem is functioning properly . If you are sure that your modem is wo rking properly and you still expe rience problems, contact your ISP . C HECK THE TELEPHONE WALL JACK — Disconnect t[...]
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Solving Problems 73 Scanner Problems V ERIFY THAT THE MODEM IS COMMUNICATING WITH W INDOWS — 1 Click the Start button and click Control P anel . 2 Click P rinters and Other Hardware and click Phone and Modem Options . 3 Click the Modems tab. 4 Click the COM port for your modem. 5 Click P roperties , click the Diagnostics tab, and then click Query[...]
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74 Solving Problems www .dell.com | support.dell.com Floppy Disk and Hard Drive Problems NOTE: For information on saving fi les to a floppy disk, see the Dell Inspiron Help file. T o access the help file, see page 9. If you cannot save a file to a floppy disk drive E NSURE THAT W INDOWS RECOGNIZES THE DRIVE — Click the Start button and click My C[...]
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Solving Problems 75 If you have problems with a hard drive PC Card Problems C LEAN THE DRIVE — See "Cleaning Y our Computer" in the Dell Inspiron Help file for instructions. T o access the help file, see page 9. A LLOW THE COMPUTER TO COOL BEFORE TURNING IT ON — A hot hard drive may prevent the operating system from starting. T ry all[...]
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76 Solving Problems www .dell.com | support.dell.com General Program Problems A program crashes NOTE: Software usually includes install ation instructions in its documentat ion or on a floppy disk or CD. A program stops responding A solid blue screen appears Error messages appear Resolving Other T echnical Problems S EE THE SOFTWARE DOCUMENTATION ?[...]
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Solving Problems 77 If Y our Dell™ Computer Gets W et CAUTION: Perform this procedure only after you are certain that it is safe to do so. If the computer is connected to an electrical outlet, it is recommended that you turn off AC power at the circuit breaker before attempting to remove the powe r cables from the electrical outlet. Use the utmos[...]
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78 Solving Problems www .dell.com | support.dell.com 14 Replace the battery . 15 T urn on the computer and verify that it is working properly . NOTE: For information on your warr anty coverage, see the separate pa per warranty document that shipped with your computer . If the computer does not start, or if you ca nnot identify the damaged component[...]
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Solving Problems 79 Identifying Drivers If you experience a problem with any device, id entify whether the driver is the source of your problem and, if necessary , update the driver . 1 Click the Start button and click Control P anel . 2 Under Pick a Ca tegory , click P erformance and Maintenance . 3 Click System . 4 In the System P roperties windo[...]
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80 Solving Problems www .dell.com | support.dell.com Manually Reinstalling Drivers NOTE: If you are reinstalling an infrar ed sensor driver , you must first enable the infrared sensor in the sy stem setup program before continuin g with the driver installation. Fo r information on the sy stem setup program, see page 107. 1 Extract the driver files [...]
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Solving Problems 81 T o resolve incompatibilities using the Har dware T roubleshooter: 1 Click the Start button and click Help and Support . 2 Ty p e hardware troubleshooter in the Search field and click the arrow to start the search. 3 Click Hardware T roubleshooter in the Search Results list. 4 In the Hardware T roubleshooter list, click I need t[...]
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82 Solving Problems www .dell.com | support.dell.com NOTICE: Before you restore the computer to an earlier operating state, save and close any open files and exit any open programs. Do no t alter , open, or delete any files or programs until the sy stem restoration is complete. 1 Click the Start button, point to All P rograms → Accessories → Sy[...]
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Solving Problems 83 Using Dell PC Restore by Symantec NOTE: Dell PC Restore is available only on computers purchased in certain regions. Use Dell PC Restore by Symantec only as the last method to restor e your operating system. PC Restore r estores your har d drive to the opera ting state it was in when you purchased the computer . Any programs or [...]
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84 Solving Problems www .dell.com | support.dell.com Removing PC Restore NOTICE: PC Restore enables you to restore your computer’ s operating sy stem to th e condition it was in when you purchased your computer . It is recommended that you do not remove PC Restore from your computer , even to gain additional hard drive space. If you remove PC Res[...]
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Solving Problems 85 4 T urn on the computer . When the DELL™ logo appears, press <F12> immediately . NOTE: If you cannot see anything on your display , hold down the mute button and press the computer’ s power button to begin the Dell Diagnostics. The computer automati cally runs the Pre-boot Sy stem Assessment. If you wait too long and t[...]
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86 Solving Problems www .dell.com | support.dell.com 2 If a problem is encountered during a test, a message appears with an error code and a description of the problem. W rite down the er ror code and problem de scription and follow the instructions on the screen. If you cannot resolve the error co ndition, contact Dell. F or info rmation on Contac[...]
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Adding and Replacing Parts 87 Adding and Replacing Parts Before Y ou Begin This section provides procedur es for r emoving and installing the components in your computer . Unless otherwise noted, each procedure assumes that the following conditions e xist: • Y ou have performed the steps in "Shutting Down Your Computer ." • Y ou have [...]
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88 Adding and Replacing Parts www .dell.com | support.dell.com NOTICE: T o avoid damaging the computer , perform the following steps befo re you begin wo rking inside the computer . 1 Ensure that the work surface is flat and cl ean to pr event the computer cover from being scratched. 2 Shut down the computer . 3 Ensure that the computer and any att[...]
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Adding and Replacing Parts 89 10 Remove any installed modules, incl uding a second battery , if installed. 11 Remove the hard drive. Adding Memory Y ou can incr ease your computer memory by insta lling memory modules on the system board. See "Specifications" on page 101 for information on the memory supported by your computer . Install on[...]
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90 Adding and Replacing Parts www .dell.com | support.dell.com NOTICE: T o prevent damage to the memory module connector , do not use tools to spread the memory- module securing clips. 3 If you are r eplacing a memory module, remove the e xisting module: a Use your fingertips to carefully spr ead apart th e securing clips on each end of the memory [...]
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Adding and Replacing Parts 91 5 Replace the cover . NOTICE: If the cover is difficult to close, remove the module and reinstal l it. Forcing th e cover to close may damage your computer . 6 Insert the battery into the battery bay , or connect the AC adapter to your computer and an electrical outlet. 7 T urn on the computer . As the computer boots, [...]
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92 Adding and Replacing Parts www .dell.com | support.dell.com CAUTION: Before working inside your computer , read the safety instructions in the Product Information Guide . 1 F ollow the procedures in "Before Y ou Begin" on page 87. 2 T urn the computer over . 3 Loosen the capti ve screw in the cover , and remove the cover . 4 If a Mini [...]
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Adding and Replacing Parts 93 7 T uck in the antenna cables. 8 Replace the cover and screw(s). antenna connectors on card (2) antenna cables (2) D7898bk2.book Page 93 Friday, April 29, 2005 9:39 AM[...]
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94 Adding and Replacing Parts www .dell.com | support.dell.com Replacing the Hard Drive NOTE: If your hard drive is not pre-imaged, you need to rein stall the Microsoft ® Windows ® operating sy stem and the drivers and utilities. CAUTION: If you remove the hard dr ive from the computer w hen the drive is hot, do not touch the metal housing of the[...]
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Adding and Replacing Parts 95 NOTICE: Use firm and even pressure to sli de the drive into place. If yo u use excessive force, you may damage the connector . 5 Insert the drive into the bay , and lift the hard drive door . Push the hard drive until it is fully seated in the bay . Pr ess the hard drive door down. 6 Replace and tighten the screw(s). 7[...]
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96 Adding and Replacing Parts www .dell.com | support.dell.com Keyboard CAUTION: Before performing the fo llowing procedures, read the safety instructions in the Product Information Guide . NOTICE: T o avoid electrostatic discharge, ground yourse lf by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as the[...]
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Adding and Replacing Parts 97 2 Remove the center control cover: a Open the display all the way (180 degrees) so th at it lies flat against your work surface. b Starting on the right side of the computer , us e a plastic scribe to pry up the center control cover . Lift it away from the computer , and lay it aside. 3 Remove the keyboar d: a Remove t[...]
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98 Adding and Replacing Parts www .dell.com | support.dell.com d Pull up on th e key bo ard c on nec tor t ab to disconnect the keyboard connector from the system board. NOTE: When you replace the keyboard, en sure that the keyboard tabs are completely in place to avoid scratching the palm rest. Internal Card With Bluetooth ® Wireless T echnology [...]
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Adding and Replacing Parts 99 7 Remove the hard drive. 8 P u ll the Bluetooth card connector ou t of the system boar d connector . 9 P u ll the cable to remove the B luetooth car d from the computer . NOTE: When replacing the Bluetooth car d, ensure the Bluetooth cable is routed correctly so that you do not damage the cable when you install the har[...]
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100 Adding and Replacing Parts www .dell.com | support.dell.com D7898bk2.book Page 100 Friday, April 29, 2005 9:39 AM[...]
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Appendix 101 Appendix Specifications Microprocessor Microprocessor type Intel ® Centrino™ Mobile T echnology or Intel ® Pe n t i u m ® M Processor L1 cache 64 KB (internal); 32-KB instruction and 32-KB write-back data L2 cache 1 MB External bus frequency 400 MHz, source synchronous processor system bus Sy stem Information Data bus width 64 bit[...]
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102 Appendix www .dell.com | support.dell.com Memory Minimum speed requir ement 266 MHz Memory module connector t wo user -accessible DDR SDRAM connectors Memory module capacities 128 MB, 256 MB, 512 MB, and 1024MB Memory type 2.5V DDR SDR AM Standard memory 128 MB Maximum memory 2 GB Ports and Connectors Serial 9-pin connector; 16550C-compatible, [...]
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Appendix 103 Network adapter 10/100 Ethernet LAN on system board W ireless internal Mini PCI W i-F i wireless support; internal card with Bluetooth ® wir eless technology (optional, available at point of sale only) Vide o Video type Intel UMA Integrated Video controller Intel 855G ME Integrated chip set Video memory 8 MB or 1 MB with Intel DVMT up[...]
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104 Appendix www .dell.com | support.dell.com Maximum resolutions 1024 x 768 at 16.8 million colors Response time (typical) 25-ms rise (maximum), 35-ms fall (maximum) Refresh rate 60 Hz Operating angle 0 ° (closed) to 180° Viewing angles: Horizontal ±60° V ertical ±45° Pix el pitch 0.2172 x 0.2172 mm P ower Consumption: P anel with backlight [...]
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Appendix 105 Battery T ype 6-cell "smart" lithium ion (48 WHr) 4-cell "smart" lithium ion (32 WHr) Dimensions: Depth 77.5 mm (3.05 inches) Height 19.5 mm (0.76 inch) Wi d t h 123.4 mm (4.86 inches) W eight 0.32 kg (0.7 lb) (6-cell battery) 0.23 kg (0.52 lb) (4-cell battery) V oltage 11.1 VDC (6-cell battery) 14.8 VDC (4-cell bat[...]
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106 Appendix www .dell.com | support.dell.com Dimensions: Height 28.2 mm (1.11 inches) (65 W) 34.2 mm (1.35 inches) (90 W) Wi d t h 57.9 mm (2.28 inches) (65 W) 60.8 mm (2.39 inches) (90 W) Depth 137.2 mm (5.40 inches) (65 W) 153.4 mm (6.04 inches) (90 W) W eight (with cables) 0.4 kg (1 lb) (90 W) 0.3 kg (.69 lb) (65 W) T emperature range: Operatin[...]
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Appendix 107 Using the Sy stem Setup Program NOTE: Y our operating sy stem may automati cally configure most of the options available in sy stem setup, thus overriding options that you set through sy stem setup. (An exception is the External Hot Key option, which you can disable or enable only through sy stem setup.) Fo r more information on config[...]
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108 Appendix www .dell.com | support.dell.com On each screen, the system setup options ar e listed at the left. T o the right of each option is the setting or value for that option. Y ou can change settings that appear as white type on the screen. Options or values that you cannot change (bec ause they are determi ned by the computer) appear less b[...]
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Appendix 109 Performing a One-T ime Boot Y ou can set a one-time-only boot sequence without entering system setup. (Y ou can also use this procedure to boot the Dell Diagnostics on the di agnostics utility partit ion on your hard drive.) 1 Shut down the computer through the Start menu. 2 If the computer is connected to a docking de vice (docked), u[...]
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110 Appendix www .dell.com | support.dell.com 4 P ress the down-arrow key to select the Infrared Mode setting, and press the right-arrow k ey to change the setting to F ast IR or Slow IR . It is recommended that you use Fa s t I R . If the infrared device cannot communicate with your computer , shut down the computer and repeat steps 1 through 5 to[...]
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Appendix 111 harmful interference with radio communications. Op eration of this equipment in a r esidential area is lik ely to cause harmful interference, in which case you will be requir ed to correct the interference at your own e xpense. Class B This equipment has been tested an d found to comply with the limi ts for a Class B digital device pur[...]
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112 Appendix www .dell.com | support.dell.com NOM Information (Mexico Only) The following information is provided on the device(s) described in this document in compliance with the requir ements of t he official Mexican standards (NOM): Contacting Dell T o contact Dell electronically , you can access the following websites: • www .dell.com • su[...]
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Appendix 113 When you need to contact Dell, use the elec tronic addresses, telephone numbers, and codes provided in the following table. If you need assistan ce in determining which codes to use, contact a local or an international operator . Country (City) International Access Code Country Code City Code Department Name or Service Area, Website an[...]
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114 Appendix www .dell.com | support.dell.com Austria (V ienna) International Access Code: 900 Country Code: 43 City Code: 1 W ebsite: support.euro .dell.com E-mail: tech_support_central_europe@dell.com Home/Small Business Sales 0820 240 530 00 Home/Small Business F ax 0820 240 530 49 Home/Small Business Customer Care 0820 240 530 14 P referred Acc[...]
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Appendix 115 Brunei Country Code: 673 Customer T echnical Support (P enang, Malaysia) 604 633 4966 Customer Service (P enang, Malaysia) 604 633 4949 T ransaction Sales (P enang, Malaysia) 604 633 4955 Canada (North Y ork, Ontario) International Access Code: 011 Online Order Status: www .dell.ca/ostatus AutoT ech (automated technical support) toll-f[...]
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116 Appendix www .dell.com | support.dell.com China (Xiamen) Country Code: 86 City Code: 592 T echnical Support website: support.dell.com.cn T echnical Support E-mail: cn_support@dell.com Customer Care E-mail: customer_cn@dell.com T echnical Support F ax 592 818 1350 T echnical Support (Dell™ Dimension™ and Inspiron) toll-free: 800 858 2969 T e[...]
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Appendix 117 Czech Republic (P rague) International Access Code: 00 Country Code: 420 W ebsite: support.euro .dell.com E-mail: czech_dell@dell.com T echnical Support 22537 2727 Customer Care 22537 2707 Fa x 22537 2714 T ech F ax 22537 2728 Switchboard 22537 2711 Denmark (Copenhagen) International Access Code: 00 Country Code: 45 W ebsite: support.e[...]
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118 Appendix www .dell.com | support.dell.com F rance (P aris) (Montpellier) International Access Code: 00 Country Code: 33 City Codes: (1) (4) W ebsite: support.euro .dell.com E-mail: support.euro .dell. com/fr/fr/emaildell/ Home and Small Business T echnical Support for Inspiron XPS computers only 0825 387 129 T echnical Support for all other Del[...]
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Appendix 119 Greece International Access Code: 00 Country Code: 30 W ebsite: support.euro .dell.com E-mail: support.euro .dell.com/gr/en/emaildell/ T echnical Support 00800-44 14 95 18 Gold Service T echnical Support 00800-44 14 00 83 Switchboard 2108129810 Gold Service Switchboard 2108129811 Sales 2108129800 Fa x 2108129812 Grenada General Support[...]
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120 Appendix www .dell.com | support.dell.com Ireland (Cherrywood) International Access Code: 16 Country Code: 353 City Code: 1 W ebsite: support.euro .dell.com E-mail: dell_direct_support@dell.com T echnical Support for Inspiron XPS computers only 1850 200 722 T echnical Support for all other Dell computers 1850 543 543 U.K. T echnical Support (di[...]
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Appendix 121 Japan (Kawasaki) International Access Code: 001 Country Code: 81 City Code: 44 W ebsite: support.jp.dell.com T echnical Support (servers) toll-free: 0120-198-498 T echnical Support outside of Japan (servers) 81-44-556-4162 T echnical Support (Dimension and Inspiron) toll-free: 0120-198-226 T echnical Support outside of Japan (Dimension[...]
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122 Appendix www .dell.com | support.dell.com Latin America Customer T echnical Support (Austin, T exas, U.S.A.) 512 728-4093 Customer Service (Austin, T exas, U.S.A.) 512 728-3619 F ax (T echnical Support and Customer Service) (Austin, T exas, U.S.A.) 512 728-3883 Sales (Austin, T exas, U.S.A.) 512 728-4397 SalesF ax (Austin, T exas, U.S.A.) 512 7[...]
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Appendix 123 Mexico International Access Code: 00 Country Code: 52 Customer T echnical Support 001-877-384-8979 or 001-877-269-3383 Sales 50-81-8800 or 01-800-888-3355 Customer Service 001-877-384-8979 or 001-877-269-3383 Main 50-81-8800 or 01-800-888-3355 Montserrat General Support toll-free: 1-866-278-6822 Netherlands Antilles General Support 001[...]
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124 Appendix www .dell.com | support.dell.com Nicaragua General Support 001-800-220-1006 Norway (L ysaker) International Access Code: 00 Country Code: 47 W ebsite: support.euro .dell.com E-mail: support.euro .dell.com/no/no/emaildell/ T echnical Support 671 16882 Relational Customer Care 671 17575 Home/Small Business Customer Care 23162298 Switchbo[...]
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Appendix 125 Singapore (Singapore) International Access Code: 005 Country Code: 65 W ebsite: support.ap.dell.com T echnical Support (Dimension, Inspiron, and Electronics and Accessories) toll-free: 1800 394 7430 T echnical Support (OptiPlex, Latitude, and Dell P recision) toll-free: 1800 394 7488 T echnical Support (P owerApp, P owerEdge, P owerCon[...]
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126 Appendix www .dell.com | support.dell.com Spain (Madrid) International Access Code: 00 Country Code: 34 City Code: 91 W ebsite: support.euro .dell.com E-mail: support.euro .dell.com/es/es/emaildell/ Home and Small Business T echnical Support 902 100 130 Customer Care 902 118 540 Sales 902 118 541 Switchboard 902 118 541 Fa x 902 118 539 Corpora[...]
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Appendix 127 Ta i w a n International Access Code: 002 Country Code: 886 W ebsite: support.ap.dell.com E-mail: ap_support@dell.com T echnical Support (OptiPlex, Latitude, Inspiron, Dimension, and Electronics and Accessories) toll-free: 00801 86 1011 T echnical Support (P owerApp, P owerEdge, P owerConnect, and P owerV ault) toll-free: 00801 60 1256[...]
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128 Appendix www .dell.com | support.dell.com U.K. (Bracknell) International Access Code: 00 Country Code: 44 City Code: 1344 W ebsite: support.euro .dell.com Customer Care website: support.euro .dell.com/uk/en/ECare/F orm/Home.asp E-mail: dell_direct_support@dell.com T echnical Support (Corporate/Pr eferred Accounts/P AD [1000+ employees]) 0870 90[...]
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Appendix 129 U.S.A. (Austin, T e xas) International Access Code: 011 Country Code: 1 Automated Or der-Status Service toll-free: 1-800-433-9014 AutoT ech (portable and desktop computers) toll-free: 1-800-247-9362 Consumer (Home and Home Office) T echnical Support toll-free: 1-800-624-9896 Customer Service toll-free: 1-800-624-9897 DellNet™ Service[...]
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130 Appendix www .dell.com | support.dell.com D7898bk2.book Page 130 Friday, April 29, 2005 9:39 AM[...]
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Index 131 Index A audio connectors description, 1 7 system view , 1 7 B battery charge gauge, 3 5 charging, 3 5 checking the charge, 3 4 description, 2 3 installing, 3 6 performance, 3 3 power meter , 3 5 removing, 3 6 storing, 3 8 system view , 2 3 Bluetooth card replacing, 9 8 C CD, 54 using, 4 9 CD-R W drive fixing problems, 5 2 characters unexp[...]
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132 Index 132 Index floppy drive connecting to the parallel port, 2 0 f i x i n g p r o b l e m s , 49, 74 H hard drive description, 2 3 replacing, 9 4 returning to Dell, 9 5 system view , 2 3 hardwar e conflicts, 8 0 Dell Diagnostics, 8 4 Hardwar e T roubleshooter , 80 Help and Support Center , 10 help file, 9 I Infrared Sensor e n a b l i n g , 1[...]
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Index 133 PC Card slot description, 1 6 system view , 1 6 pc cards fixing problems, 7 5 power fixing problems, 3 8 line conditioners, 3 1 protection devices, 3 1 surge protectors, 3 1 UPS, 3 1 power button description, 1 3 system view , 1 3 printer cable, 2 8 connecting, 2 8 parallel, 2 8 setting up, 2 8 USB, 2 9 problems conflicts, 8 0 Dell Diagno[...]
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134 Index 134 Index troubleshooting program crash, 7 6 program stopped responding, 7 6 restor e to previous state, 8 1 scanner problems, 7 2 unexpected characters, 4 8 wet computer , 7 7 U USB connector description, 2 0 system view , 2 0 V video connector description, 2 1 system view , 2 1 W warranty , 9 wet computer , 77 Wi n d o w s X P Device Dr[...]