Dell PP19L инструкция обслуживания

www .dell.com | support.dell.com Dell™ Portable Computers Owner’ s Manual Model PP19L book.book Page 1 Wednesday, October 26, 2005 1:00 PM[...]

Notes, Notices, and Cautions NOTE: A NOTE indicates important info rmation that helps you make better use of your computer . NOTICE: A NOTICE indicates either potential damage to hardw are or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for pro perty damage, personal injury , or death. Abbreviations [...]

Contents 3 Contents Finding Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 1 A T our of Y our Computer Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Left Side View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Right Side View . . . . . . . . . . . . . . .[...]

4 Contents 3 Using the Display Adjusting Brigh tness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Switching the Video Image . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Setting Display Resoluti on . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 4 Using the Keyboard and T ouch Pad Numeric Keypad . . . . . .[...]

Contents 5 Power Meter T ab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Advanced T ab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Hibernate T ab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Dell™ QuickSet Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Clicking th[...]

6 Contents Composite Video and Standard Audio . . . . . . . . . . . . . . . . . . . 60 Composite Video and S/PD IF Digital Audio . . . . . . . . . . . . . . . . . 62 Enabling S/PDIF Digital Audio . . . . . . . . . . . . . . . . . . . . . . . 64 Setting Up the Cyberlink (CL) Headphones . . . . . . . . . . . . . . . . . 65 Enabling the Display Settin[...]

Contents 7 If you hear an unfamiliar scraping or grinding sound . . . . . . . . . . . 81 Hard drive problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 E-Mail, Modem, and Internet Problems . . . . . . . . . . . . . . . . . . . . . 82 Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 IEEE 1394 Device[...]

8 Contents Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 What Is a Driver? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Identifying Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 Reinstalling Drivers and Utilities . . . . . . . . . . . . . . . . . . . . . . 97 Resolvin[...]

Contents 9 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 Removing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . 126 Replacing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . 127 Internal Card With Bluetooth ® Wireless T echnology . . . . . . . . . . . . . 127 Coin-Cell Battery [...]

10 Contents Dell T echnical Support Policy (U.S. Only) . . . . . . . . . . . . . . . . . . . 144 Definition of "Dell-Installed" Software and Peripherals . . . . . . . . . 144 Definition of "Third-Party" Software and Peripherals . . . . . . . . . . . 145 Contacting Dell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

Finding Information 11 Finding Information NOTE: Some features or media may be optional and may not ship with your computer . Some features or media may not be available in certain countries. NOTE: Additional information may ship with your computer . What Are Y ou Looking For? Find It Here • A diagnosti c progr am for my compute r • Drivers for[...]

12 Findin g Inform ation www .dell.com | suppo rt.dell.com • W arranty information • T erms and Conditio ns (U.S. only) • Safety instruc tions • Regulatory inform ation • Er gonomics inform ation • End User Li cense Ag reement Dell™ Product Information Guide • Service T ag and Express Service Code • Micro soft W indows Licens e La[...]

Finding Information 13 • Solutions — T roubleshooting hints and tips , articles from technician s, and online courses, frequently asked questions • Community — Online discussion wi th other Dell custome rs • Upgrades — Up grade informat ion for components, such as memory , the har d drive, and the operating system • Customer Care — [...]

14 Findin g Inform ation www .dell.com | suppo rt.dell.com • How to r einstall my operating sy stem Operating Sy stem CD NOTE: The Operating Sy stem CD may be optional and may not ship with your computer . The operating system is alrea dy installed on your computer . T o reinstall your operating system, use the Operati ng System CD. See "Rei[...]

A T our of Y our Computer 15 1 A T our of Y our Computer Front V iew 1 display latch release 5 touch pad 9 key b oa rd 2 display 6 media control buttons 10 keyboar d and wireless status lights 3 power button 7 speakers 11 display latches (2) 4 device status lights 8 touch pad buttons 1 9 2 5 8 3 7 10 4 6 11 book.book Page 15 Wednesday , October 26,[...]

16 A T our of Y our Computer www .dell.com | suppo rt.dell.com DISPLAY LATCH RELEASE — Pr ess to release the display latches and open the display . DISPLAY — F or more information about your display , see "Using the Display" on page 33. POWER BUTTON — P ress the power button to turn on the computer or to enter or exit a power manage[...]

A T our of Y our Computer 17 TOUCH PAD — P rovides the functionality of a mouse. MEDIA CONTROL BUTTONS — Control CD, D VD, and Media Player playback. SPEAKERS — T o adjust the volume of t he integrated speake rs, pr ess the media control buttons or speaker - volume keyboar d shortcuts. F or more information, see "Speaker F unctions"[...]

18 A T our of Y our Computer www .dell.com | suppo rt.dell.com KEYBOARD AND WIRELESS STATUS LIGHTS The gr een lights located above the k eyboard indi cate the following: DISPLAY LATCHES — Keeps the display closed. T urns on when the numeric k eypad is enabled. T urns on when the uppercase letter function is enabled. T urns on when the scroll l oc[...]

A T our of Y our Computer 19 Left Side V iew CAUTION: Do not block, push objects into, or allow dust to accu mulate in the air vents. Do not store your computer in a low-airflow envir onment, such as a closed br iefcase, while it is running. Restricting the airflow can damage the computer or cause a fire. NOTICE: Before you buy an antitheft device,[...]

20 A T our of Y our Computer www .dell.com | suppo rt.dell.com S- VIDEO TV- OUT CONNECTOR IEEE 1394 CONNECTOR — Connects devices supporting IEEE 1394 hi gh-speed transfer rates, such as some digital video cameras. AUDIO CONNECTORS 5- IN -1 MEDIA MEMORY CARD READER — P rovid es a fast and con venient way to view and shar e digital photos, music,[...]

A T our of Y our Computer 21 Right Side V iew OPTICAL DRIVE BAY — Y ou can install de vices such as a DVD drive or oth er optical drive in the optical drive bay . F or more information, see "Optical Drives" on page 111 . OPTICAL DRIVE - TRAY EJECT BUTTON — P ress this button to eject a CD or DVD from the optical drive. USB CONNECTORS [...]

22 A T our of Y our Computer www .dell.com | suppo rt.dell.com NETWORK CONNECTOR (RJ-45) VIDEO CONNECTOR Back V iew USB CONNECTORS AC ADAPTER CONNECTOR — Attaches an AC adapter to the computer . The A C adapter converts AC power to the DC pow er required by the computer . Y ou can connect th e AC adapter with your computer turned either on or off[...]

A T our of Y our Computer 23 CAUTION: The AC adapter works with electrical outlets worldwide. However , power connectors and power strips vary among countries. Using an incompatible cable or improperly connectin g the cable to the power strip or electrical outle t may cause fire or equipment damage. NOTICE: When you disconnect the AC adapt er cable[...]

24 A T our of Y our Computer www .dell.com | suppo rt.dell.com MODEM /M INI PCI/ WIRELESS COVER — Covers the compartment that co ntains the modem, Mini PCI card, and int ernal card with Bluetooth wir eless technology . F or mor e information, see page 119. OPTICAL - DRIVE LOCKING SCREW — Secur es the optical drive in the optical drive bay . F o[...]

Setting Up Y our Computer 25 2 Setting Up Y our Computer Connecting to the Internet NOTE: ISPs and ISP offering s vary by country . T o connect to the Internet, you need a modem or network connection and an Internet se rvice provider (ISP). Y our ISP will offer one or mo re of the foll owing Internet connection options: • Dial-up connections that[...]

26 Setting Up Y our Computer www .dell.com | suppo rt.dell.com • If you have already obtained setup inf ormation from your ISP b ut you did not receive a setup CD, click Set up my connection manually . • If you have a CD, click Use the CD I got from an ISP . 5 Click Next . If you selected Set up my connection manually , continue to step 6. Othe[...]

Setting Up Y our Computer 27 Running the Files and Settin gs T ransfer Wizard With the Operating Sy stem CD NOTE: This procedure requires the Operating Sy stem CD. This CD is o pti onal and may not be included with all computers. T o prepare the new computer for the file transfer: 1 Start the F iles and Settings T ransfer Wizard. 2 When the F iles [...]

28 Setting Up Y our Computer www .dell.com | suppo rt.dell.com T o create a wizard disk, use your new comput er with W indows XP and perform the following steps: 1 Click the Start button. 2 Click F iles and Settin gs T ransfer W izard . 3 When the F iles and Settin gs T ransfer W izard welcome screen appears, click Next . 4 On the Which computer is[...]

Setting Up Y our Computer 29 T o transfer data to the new computer: 1 On the Now go to your old computer screen on the new computer , click Next . 2 On the Where are the files and settings? screen, select the method you chose for transferring your settings and files and click Next . F ollow the instructions on the screen. The wizard r eads the coll[...]

30 Setting Up Y our Computer www .dell.com | suppo rt.dell.com Connecting a USB Printer NOTE: Y ou can connect USB devices while the compute r is turned on. 1 Complete the operating system setup if you have not already done so. 2 Attach the USB printer cable to the USB connec tors on the co mputer and the printer . The USB connectors fit only one w[...]

Setting Up Y our Computer 31 Surge Protectors Surge protectors and power strips equipped with sur ge protection help preve nt damage to your computer from voltage spikes that can occu r during electrical storms or af ter power interruptions. Some surge protector manufactur ers include warranty covera ge for certain types of damage. Care fully read [...]

32 Setting Up Y our Computer www .dell.com | suppo rt.dell.com book.book Page 32 Wednesday , October 26, 2005 1:00 PM[...]

Using the Display 33 3 Using the Display Adjusting Brightness When a Dell™ computer is running on battery power , you can conserve power by setting the brightness to the lowest comfortable setting by pressing <Fn> and the up- or down-arrow key on the keyboar d. The Dell QuickSet Brightness Meter shows the cu rrent brightness setting for the[...]

34 Using the Display www .dell.com | suppo rt.dell.com Setting Display Resolution T o display a program at a spe cific resolution, both the graphics card and the display must support the program, and the necessar y video drivers must be installed. Before you change any of the default display se ttings, make a note of the default settings for fu t u[...]

Using the Keyboard and T ouch Pad 35 4 Using the Keyboard and T ouch Pad Numeric Keypad The numeric k eypad functions like the numeric k eyp ad on an external k eyboard. Each key on the keypad has multiple functio n s. The k eypad numbers and symbols are mark ed in blue on the right of the keypad keys. T o type a number or s ymbol, press <Fn>[...]

36 Using the Keyboard and T ouch Pad www .dell.com | suppo rt.dell.com Key Combinations Sy stem Functions Battery CD or DVD T ray Display Functions Radios (Including Wireless Networki ng and an Internal Card With Bluetooth ® Wireless T echnology) <Ctrl><Shift><Esc> Opens the Ta s k M a n a g e r window . <Fn><F3> Disp[...]

Using the Keyboard and T ouch Pad 37 Power Managemen t Speaker Functions Microsoft ® Windows ® Logo Key Functions T o adjust keyboard operation, such as the char acter repeat rate, open the Control P anel, click P rinters and Other Hardware , and click Ke y b o a r d . F or information about the Control P anel, see the W indows Help and Support C[...]

38 Using the Keyboard and T ouch Pad www .dell.com | suppo rt.dell.com T o uch Pad The touch pad detects the pressure and movement of your finger to allow you to move the cursor on the display . Use the touch p ad and touch pad buttons as you would use a mouse. • T o move the cursor , lightly slide your finger over the touch pad. • T o select a[...]

Power Management 39 5 Power Management Power Management T ips NOTE: See "Using a Battery" on page 45 for more information on conserving battery power . • Connect the computer to an electrical outlet wh en possible because battery life is largely determined by the number of times the bat tery is used and rechar ged. • Place the compute[...]

40 Power Management www .dell.com | suppo rt.dell.com • Select how the computer will resp ond when you press the power button: – Choose no action. – Enter sta ndby mode. – Enter hibernate mode. – Shut down Microsoft W indows and turn off the computer . – Prompt a user for an action ( Ask me what to do ). • Select how the computer will[...]

Power Management 41 Setting Battery Alarms and Actions This scr een allows you to enab le the low-battery and critical-b attery alarms and to change settings for the alarms. F or example, you can se t the low-battery alarm to 20 percent to remind you to save work and switch to A C power , and you can set the critical- battery alarm to 10 percent to[...]

42 Power Management www .dell.com | suppo rt.dell.com Hibernate Mode Hibernate mode conserves power by copying system data to a rese rved area on the har d drive and then completely turning off the computer . When the computer exits hibernate mode , it returns to the same operating state it was in before enteri ng hibernate mode. NOTICE: Y ou canno[...]

Power Management 43 Alarms T ab NOTE: T o enable audible alarms, click each Alarm Action button and select Sound alarm . The Lo w battery alarm and Critica l battery alarm settings alert you wi th a m essage wh en the battery charge falls below a certain percen tage. When you r eceive your computer , the Low battery alarm and Critica l battery alar[...]

44 Power Management www .dell.com | suppo rt.dell.com Hibernate T ab The Hibernate tab lets you enable hibernate mode by clicking the Enable hiber nation check box. Dell™ QuickSet Features NOTE: This feature may not be available on your computer . Dell QuickSet is activated from the icon on the taskbar and functions differently when you click, do[...]

Using a Battery 45 6 Using a Battery Battery T ypes See "Specifications" on page 131 fo r information on supported batteries. Battery Performance CAUTION: Before you begin any of the proc edures in this s ection, follow the safety instructions in the Product Information Guide . NOTE: For information about the Dell warranty for your comput[...]

46 Using a Battery www .dell.com | suppo rt.dell.com Y ou can check the battery char ge before you insert the battery into the computer . Y ou can also set power management options to alert you when the battery charge is low . CAUTION: Using an incompatible battery may increase t he risk of fire or explosion. Replace the battery only with a compati[...]

Using a Battery 47 Charge Gauge Before you insert a battery , press the status button on the batte ry charge gauge to illuminate the charge-level lights. Each light r e presents approx imately 20 percent of the total battery char ge. F or example, if the battery has 80 percent of its ch ar ge remaining, four of the lights are on. If no lights appea[...]

48 Using a Battery www .dell.com | suppo rt.dell.com Storing a Battery Remove the battery when you store your computer for an extended period of time. A battery discharges during prolonged storag e. After a lon g storage period , rechar ge the battery fully before you use it. book.book Page 48 Wednesday , October 26, 2005 1:00 PM[...]

Using CDs, DVDs, and Other Multimedia 49 7 Using CDs, DVDs, and Other Multimedia Playing a CD or DVD NOTICE: Do not press down on the CD or DVD tray when you open or close it. Keep the tray closed when you are not using the drive. NOTICE: Do not move the computer when you are play ing CDs or DVDs to prevent damage to your CD/DVD drive or discs. 1 P[...]

50 Using CDs, DVDs, and Other Multimedia www .dell.com | suppo rt.dell.com NOTE: If you use a CD/DVD drive that shipp ed with anot her computer , you need to install the drivers and software necessary to play CDs or DVDs or write data. For more information, se e the Drivers and Utilities CD (the Drivers and Utilities CD is optional and may not be a[...]

Using CDs, DVDs, and Other Multimedia 51 F or mor e information on playing CDs or D VDs, click Help in the CD or D VD player program window (if available). Adjusting the V olume NOTE: When the speakers are muted, you do not hear the CD or DVD playing. 1 Click the Start button, point to All P rograms → Accessories → Enter tainm ent , and then cl[...]

52 Using CDs, DVDs, and Other Multimedia www .dell.com | suppo rt.dell.com Adjusting the Picture If an error message notifies you that the curren t r esolution and color depth ar e using too much memory and preventing D VD playback , adjust the display properties. 1 Click the Start button and click Control P anel . 2 Under Pic k a c at eg o ry , cl[...]

Using CDs, DVDs, and Other Multimedia 53 3 T o copy the CD or D VD: • If you have one CD or DVD drive , ensure that the settings are correct and click the Disc Copy button. The computer reads your sou rce CD or DVD and copies the data to a temporary folder on your computer hard drive. When prompted, inser t a blank CD or DVD into the drive and cl[...]

54 Using CDs, DVDs, and Other Multimedia www .dell.com | suppo rt.dell.com Helpful T ips • Use Microsoft ® Wi n d o w s ® Explorer to drag and drop file s to a CD-R or CD-R W only after you start Sonic DigitalMedia and open a DigitalMedia project. • Use CD-Rs to burn mu sic CDs that you want to play in regular stereos. CD-RWs do not play in m[...]

Using CDs, DVDs, and Other Multimedia 55 NOTICE: Y ou cannot reinstall the Dell MediaDirect feature if you voluntarily reformat the hard drive. Contact Dell for assistance. See "Contacting Dell" on page 145. Connecting Y our Computer to a TV or Audio Device NOTE: Video and audio cables for connecting your comput er to a TV or other audio [...]

56 Using CDs, DVDs, and Other Multimedia www .dell.com | suppo rt.dell.com Y our TV has either an S-vi deo input connector or a comp osite video-input con nector . Depending on what type of connector is avai lable on your TV , you can use a commercially availabl e S-video cable or comp osite video cable to connect your computer t o your TV . It is [...]

Using CDs, DVDs, and Other Multimedia 57 1 T urn off the computer and the TV and/or audio device that you want to connect. NOTE: Y ou can connect an S-vid eo cable directly to the S-video TV-out connector on the computer (without the TV/digital audio adapter cable) if your TV or audio devi ce supports S-video but not S/PDIF digital audio. 2 Plug on[...]

58 Using CDs, DVDs, and Other Multimedia www .dell.com | suppo rt.dell.com 6 T urn on the TV and any audio device that you co nnected (if applicable), and then turn on the computer . 7 See "Enabling th e Display Settings for a TV" on page 66 t o ensure that the computer recognizes and works properly with the TV . S-Vi deo and S/PDIF Digit[...]

Using CDs, DVDs, and Other Multimedia 59 1 T urn off the computer and the TV and/or audio device that you want to connect. 2 Connect the TV/digital audio adapter cable to the S-video TV -out connector on your computer . 3 Plug one end of the S-video cable in to the S- video input connector on the TV/digital audio adapter cable. 4 Plug the other end[...]

60 Using CDs, DVDs, and Other Multimedia www .dell.com | suppo rt.dell.com 7 T urn on the TV , turn on any audio device that you connected (if applicable), an d then turn on the computer . 8 See "Enabling th e Display Settings for a TV" on page 66 t o ensure that the computer recognizes and works properly with the TV . Composite Video and[...]

Using CDs, DVDs, and Other Multimedia 61 1 T urn of f the computer and the TV and/or audio device that you want to connect. 2 Connect the standard video to composite vi deo adapter cable to the S-video TV -out connector on the computer . 3 Plug one end of the composite video cable in to the composite video-input connector on the standard video to c[...]

62 Using CDs, DVDs, and Other Multimedia www .dell.com | suppo rt.dell.com Composite Video and S/PDIF Digital Audio 1 composite video-input connector 1 TV/digital audio adapter cable 2 composite video cable 3 standar d audio cable 1 1 2 3 book.book Page 62 Wednesday , October 26, 2005 1:00 PM[...]

Using CDs, DVDs, and Other Multimedia 63 1 T urn of f the computer and the TV and/or audio device that you want to connect. 2 Connect the TV/digital audio adapter cable to the S-video TV -out connector on the computer . 3 Plug one end of the composite video cable in to the composite video-input connector on the TV/digital audio adapter cable. 4 Plu[...]

64 Using CDs, DVDs, and Other Multimedia www .dell.com | suppo rt.dell.com Enabling S/PDIF Digital Audio If your computer has a DV D drive, you can enable digital audio for DVD playback. 1 Click Start → Pr o g r a ms → Po w e r D V D to launch the Cyberlink P owerDVD application. 2 Insert a DVD into the D VD drive. If the DVD begins playing, cl[...]

Using CDs, DVDs, and Other Multimedia 65 Enabling S/PDIF in the Windows Audio Driver 1 Double-click the speaker icon in the W indows notification area. 2 Click the Options menu and then click Advanced Controls . 3 Click Advanced . 4 Click S/PDIF Interface . 5 Click Close . 6 Click OK . Setting Up the Cyberl ink (CL) Headphones NOTE: The CL headphon[...]

66 Using CDs, DVDs, and Other Multimedia www .dell.com | suppo rt.dell.com 9 Click the Back button once, and then click the Back button again to return to the main menu screen. Enabling the Display Settings for a TV Video Controller NOTE: T o ensure that the display options appear correctly , connect the TV to the computer before you enable the dis[...]

Using ExpressCards 67 8 Using ExpressCards ExpressCard T ypes See "Specifications" on page 131 for information on supported ExpressCar ds. NOTE: An ExpressCard is not a bootable device. ExpressCard Blanks Y our computer shipped with a plastic blank inst alled in the ExpressCar d slot. Blanks protect unused slots from dust and other partic[...]

68 Using ExpressCards www .dell.com | suppo rt.dell.com The computer recognizes the ExpressCard and automatically loads the appropriate device driver . If the configuration progra m tells you to load th e manufacturer's drivers, use the floppy disk or CD that came with the Expr essCard. Removing an ExpressCard or Blank NOTICE: Use the ExpressC[...]

Using ExpressCards 69 1 rel eas e b ut ton 2 ExpressCard 1 2 book.book Page 69 Wednesday , October 26, 2005 1:00 PM[...]

70 Using ExpressCards www .dell.com | suppo rt.dell.com book.book Page 70 Wednesday , October 26, 2005 1:00 PM[...]

Using the 5-in-1 Media M emory Card Reader 71 9 Using the 5-in-1 Media Memory Card Reader Media Memory Card T ypes The 5-in-1 media memory card r eade r provides a fast and convenient way to view and share digital photos, music, and videos stored on a memory card. NOTE: A media memory card is not a bootable device. The 5-in-1 media memory car d rea[...]

72 Using the 5-in-1 Media Memory Card Reader www .dell.com | suppo rt.dell.com T o install a medi a memory card: 1 Hold the card with the top side of the card facing up. 2 Slide the card into the slot until the card is completely seated in its connector . If you encounter too much resistance, do no t force the card. Check the card orientation and t[...]

Setting Up a Home and Office Network 73 10 Setting Up a Home and Office Network Connecting to a Network Adapter Before you connect your computer to a networ k, the computer m ust have a network adapter installed and a network cable connected to it. T o connect a network cable: 1 Connect the network cable to the networ k adapter connector on the bac[...]

74 Setting Up a Home and Office Network www .dell.com | suppo rt.dell.com NOTE: Selecting the connection method This computer connects directly to the Internet enables the integrated firewall provided with Windows XP Service Pack 1 (SP1) or later . 4 Complete the checklist and requir ed preparations. 5 Return to the Network Setup W izard and follow[...]

Setting Up a Home and Office Network 75 When you turn on your computer , a pop-up appears from the netw ork icon in the notification area (located in the lower -right corner of the W indows desktop) when a network, for which your computer is not configured, is detected in the area. NOTE: The following instructions appl y if you use the Windows oper[...]

76 Setting Up a Home and Office Network www .dell.com | suppo rt.dell.com 2 Click to select the network you wa nt to configure, and then click Connect or d o ub l e -c l i ck t he network name in the lis t. If you select a secure network (identified by a icon), you must enter a password when prompted. NOTE: Network security settings are unique to y[...]

Solving Problems 77 11 Solving Problems Dell Diagnostics CAUTION: Before you begin any of the proc edures in this s ection, follow the safety instructions in the Product Information Guide . When to Use the Dell Diagnostics If you experience a problem with your computer , perform th e chec ks in "L ockups and Software P roblems" on page 88[...]

78 Solving Problems www .dell.com | suppo rt.dell.com The computer runs the Pre-boot System Assessment, a series of initial tes ts of your system board, k eyboard, hard drive, and display . • During the assessment, answer any questions that appear . • If a failure is detected, the computer stops an d beeps. T o stop the assessment and restart t[...]

Solving Problems 79 Dell Diagnostics Main Menu 1 After the Dell Diagnost ics loads and the Main Menu screen appears, cl ick the button for the option you want. 2 If a problem is encountered during a test, a message appears with an error code and a description of the prob lem. W rite down the error code and problem d escription and follow the instru[...]

80 Solving Problems www .dell.com | suppo rt.dell.com 4 When the tests ar e completed, if you ar e running the Dell Diagnostics from the Drivers and Utilities CD , remove the CD. 5 When the tests are complete, close the test screen to return to the Main Menu screen. T o exit the Dell Diagnostics and rest art the computer , close the Main Menu scree[...]

Solving Problems 81 CD and DVD drive p roblems NOTE: High-speed CD or DVD drive vibration is normal and may cause noise, which does not indicate a defect in the drive or the CD or DVD. NOTE: Because of different regions world wide and different disc formats, not all DVD titles work in all DVD drives. Problems writing to a CD/DVD-RW drive C LOSE OTH[...]

82 Solving Problems www .dell.com | suppo rt.dell.com E-Mail, Modem, and Internet Problems CAUTION: Before you begin any of the proc edures in this s ection, follow the safety instructions in the Product Information Guide . NOTE: Connect the modem to an analog te lephone jack only . The modem does not operate while it is connected to a digital tele[...]

Solving Problems 83 E NSURE THAT YOU ARE CONNECTED TO THE I NTERNET — Ensure that you have subscribed to an Internet provider . With the Outlook Express e-mail program open, click Fi l e . If W ork Offline has a checkmark ne xt to it, click the checkmark to re mov e it and connect to the Internet. F or help, contact your Internet service provider[...]

84 Solving Problems www .dell.com | suppo rt.dell.com T HE FILE BEING COPIED IS TOO LARGE FOR THE DESTINATION DRIVE — The file that you are trying to copy is too large to fit on the disk, or the disk is too full. T ry copying the file to a d ifferent disk or use a larger capacity disk. A FILENAME CANNOT CONTAIN ANY OF THE FOL LOWING CHARACTERS : [...]

Solving Problems 85 K EYBOARD DATA LINE FAILURE — F or e xternal keyboards, check t he cable connection. Run the Key board Controller test in th e Dell Diagnostic (see page 77)s. K EYBOARD STUCK KEY FAILURE — F or external ke yboards or keypads, check the cable connection. Restart the computer , and avoid touching the keyboa rd or keys during t[...]

86 Solving Problems www .dell.com | suppo rt.dell.com A REQUIRED .DLL FILE WAS NO T FOUND — The program that you are trying to open is missing an essential file. Remove a nd then reinstall the program. 1 Click the Start button and click Control P anel . 2 Click Add or Remove P rograms . 3 Select the program you want to remove. 4 Click Rem ov e or[...]

Solving Problems 87 IEEE 1394 Device Problems CAUTION: Before you begin any of the procedures in this s ection, follow the safety instructions in the Product Information Guide . E NSURE THAT THE IEEE 1394 DEVICE IS RECOGNIZED BY W INDOWS — 1 Click the Start button and click Control P anel . 2 Click P rinters and Other Hardware . If your IEEE 1394[...]

88 Solving Problems www .dell.com | suppo rt.dell.com T O VERIFY THAT THE PROBLEM IS WITH THE EXTERNAL KEYBOARD , CHECK THE INTEGRATED KEYBOARD — 1 Shut down the computer . 2 Disconnect the external k eyboard. 3 T urn on the computer . 4 F rom the W indows desktop, click the Start button, point to Pr o g r am s → Accessories , and click Notepad[...]

Solving Problems 89 NOTE: The chkdsk program may run when you restart t he computer . Follow the instructions on the screen. C HECK THE SOFTWARE DOCUMENTATION — If necessary , uninstall and then reinstall the program. Software usually includes instal lation instructions in its documentation or on a floppy disk or CD. A program is d esigned for an[...]

90 Solving Problems www .dell.com | suppo rt.dell.com Other software problems C HECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION — • Ensure that the program is compatible with th e operating system installed on your computer . • Ensure that your computer meets the minimu m ha rdw are req u i[...]

Solving Problems 91 • Ensure that you ar e following the mem ory installation guidelines (see "Memory" on page 112) . • R un the Dell Diagnostics (see page 77) . Network Problems CAUTION: Before you begin any of the procedures in this s ection, follow the safety instructions in the Product Information Guide . C HECK THE NETWORK CABLE [...]

92 Solving Problems www .dell.com | suppo rt.dell.com NOTE: Battery operating time (the time the battery can hold a charge) decreases over time. Depending on how often the battery is used and the conditions under which it is used, you may need to purchase a new battery during the life of your computer . C HECK THE BATTERY STATUS LIGH T — If the b[...]

Solving Problems 93 E NSURE THAT THE PRINTER IS TURNED ON C HECK THE PRINTER CABLE CONNECTIONS — • See the printer documentation for cable connection information. • Ensure that the printer cables are secur ely connected to the printer and the computer . T EST THE ELECTRICAL OUTLET — Ensur e that the electrical outlet is working by testing i[...]

94 Solving Problems www .dell.com | suppo rt.dell.com Sound and Speaker Problems CAUTION: Before you begin any of the proc edures in this s ection, follow the safety instructions in the Product Information Guide . No sound from integrated speake rs A DJUST THE W INDOWS VOLUME CONTROL — Double-click the speak er icon in the lower -right corner of [...]

Solving Problems 95 T o uch Pad or Mouse Problems C HECK THE TOUCH PAD SETTINGS — 1 Click the Start button, click Control P anel , and then click P rinters and Other Hardware . 2 Click Mouse . 3 T ry adjusting the settings. C HECK THE MOUSE CABLE — Shut down the compu ter . Disconnect the mouse cable, che ck it for damage, and firmly reconnect [...]

96 Solving Problems www .dell.com | suppo rt.dell.com S WITCH THE VIDEO IMAGE — If your computer is attached to an external monitor , press <Fn><F8> to switch the video image to the display . If the display is difficult to read A DJUST THE BRIGHTNESS — P ress <Fn> and the up- o r down-arrow key M OVE THE EXTERNAL SUBWOOFER AWA[...]

Solving Problems 97 NOTICE: The Drivers and Utilities CD may contain drivers for operatin g sy stems that are not on your computer . Ensure that you are installing software appropriate for your operating sy stem. Many drivers, such as th e keyboard driver , come with your Microsoft ® Wi n d o w s ® operati ng system. Y ou may need to install driv[...]

98 Solving Problems www .dell.com | suppo rt.dell.com 7 Click the Drivers tab. 8 Click Roll Back Driver . If Devic e Driver Rollbac k does not resolve the problem, then use System Restore to r eturn your computer to the operating s tate that existed befor e you installed the new driver . Using the Drivers and Utilities CD NOTE: The Drivers and Util[...]

Solving Problems 99 Manually Reinstalling Drivers NOTE: If you are reinstalling an infrared sensor driver , you mu st first enable the infrared sensor in the sy stem setup program before continuing with the dr iver installation. See "Reinstalling Drivers and Utilities" on page 97. 1 After extracting the driver files to your hard dr ive as[...]

100 Solving Problems www .dell.com | suppo rt.dell.com • Dell PC Restore by Symantec restor es your hard drive to the operating state it was in w hen you purchased the computer . Dell PC Restore pe rmanently deletes all da ta on the hard drive and removes any applications installed after yo u received the computer . Use PC Restore only if System [...]

Solving Problems 101 4 Select a restor e poi nt and click Next . If a calendar date has only one restor e point, th en that restore po int is aut omatically selected. If two or more r estore points are available, click the r estore point that you prefer . 5 Click Next . The Res to r at io n C o mp le te screen appears after System Restor e finis he[...]

102 Solving Problems www .dell.com | suppo rt.dell.com T o use PC Restore: 1 T urn on the computer . During the boot process, a blue bar with www .dell.com appears at the top of the screen. 2 Immediately upon seeing the blue bar , press <Ctrl><F11>. If you do not press <Ctrl><F11> in time, let th e computer finish starting, [...]

Solving Problems 103 3 Double-click the filename DSRIRRemv2.exe . NOTE: If you do not log on as a local administrator , a message appears stating that you must log on as administrator . Click Quit , and then log on as a local administrator . NOTE: If the partition for PC Restore does not ex ist on your computer’ s hard drive, a message appears st[...]

104 Solving Problems www .dell.com | suppo rt.dell.com NOTICE: T o prevent conflicts with Windows XP , disable any virus protection software installed on your computer before you reinstall Windows XP . See t he documentation that came with the software for instructions. 1 Save and close any open files and exit any open programs. 2 Insert the Operat[...]

Adding and Replacing Parts 105 12 Adding and Replacing Parts Before Y ou Begin This chapter provides procedures for removing and installing the components in your computer . Unless otherwise noted, each procedure a ssumes that the following conditions e xist: • Y ou have performed the steps in "T urning Off Y our Computer" (see this pag[...]

106 Adding and Replacing Parts www .dell.com | suppo rt.dell.com Before Working Inside Y our Computer Use the following safety guidelines to help prot ect your computer from potential damage and to help ensure your own personal safety . CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product In[...]

Adding and Replacing Parts 107 4 Disconnect your computer and all attached devices from their electrical outlets. 5 Remove the battery . Slide and hold the battery-bay latch release on the bottom of the computer , and then pull the battery out of the battery bay . 6 Remove the optical drive, if in stal led, from the optical d rive bay . See "O[...]

108 Adding and Replacing Parts www .dell.com | suppo rt.dell.com Battery Removing a Battery CAUTION: Before performing these procedures, dis connect the modem from the telephone wall jack. NOTICE: If you choose to replace the battery with t he computer in standby mode, you have up to 1 minute to complete the battery replacement bef ore the computer[...]

Adding and Replacing Parts 109 NOTICE: When the hard drive is not in the computer , stor e it in protective anti static packaging. See "Protecting Against Electro static Discharge" in the Product Information Guide . 3 Lift the cover off the computer and set it aside. 4 Use the pull-tab to slide the hard drive toward the screw holes, and t[...]

110 Adding and Replacing Parts www .dell.com | suppo rt.dell.com 5 Remove the new drive from its packaging. Save the original packaging for storing or shipping the hard drive. NOTICE: Use firm and even pressure to slide the drive into place. If you use ex cessive force, you may damage the connector . 6 Seat the new hard drive into the bay , and the[...]

Adding and Replacing Parts 111 Returning a Hard Drive to Dell Return your old hard drive to Dell in i ts original or compara ble foam packaging. Otherwise, the hard drive may be damaged in transit. Optical Drives About the Device Se curity Screw NOTE: Y ou do not need to install the device security scre w unless you want to prevent the module from [...]

112 Adding and Replacing Parts www .dell.com | suppo rt.dell.com 4 Insert a Phillips screwdriver into the screw ho le to push the drive out of the module bay . 5 Pu ll the drive straight out of the module bay . 6 Push the new drive straight into the modul e bay until it cl icks. 7 Replace the security device screw . 8 T urn the computer rig ht-side[...]

Adding and Replacing Parts 113 you will install a memory module in connector DIMM B. If you are upgrading memory , you may need to install memory in both the DIMM A and B connectors, depending on the extent of the upgrade. Installing a Memory Module in Connector DIMM B 1 F ollow the procedures in "Bef or e Y ou Begin" on page 105. 2 Groun[...]

114 Adding and Replacing Parts www .dell.com | suppo rt.dell.com NOTICE: T o prevent damage to the memory module connector , do not use tools to spread the memory- module securing clips. 4 If you are r eplacing a memory module, remove the existing module: a Use your fingertips to carefully spread apart the securing clips on each end of the memory m[...]

Adding and Replacing Parts 115 6 Replace the memory module cover and tighten the screws. NOTICE: If the cover is difficult to cl ose, remove the module and reinstal l it. Forcing the cover to close may damage your computer . 7 Insert the battery into the battery bay , or co nnect the AC adapter to your computer and an electrical outlet. 8 Reinstall[...]

116 Adding and Replacing Parts www .dell.com | suppo rt.dell.com 3 Remove the hinge cover . See "Hinge Cover" on page 123. NOTE: Ensure that you remove the two screws in the battery bay as part of the hinge removal procedure. 4 Remove the keyboar d. See "Key board" on page 125. 5 Loosen the captive screws on the memory mo dule c[...]

Adding and Replacing Parts 117 NOTICE: If you need to install memory modules in tw o connectors, install a memory module in the connector labeled “DIMM A” before you install a m odule in the connector labe led “DIMM B.” Insert memory modules at a 45-degree ang le to avoid damaging the connector . NOTE: If the memory module is not installed [...]

118 Adding and Replacing Parts www .dell.com | suppo rt.dell.com 8 Replace the memory module cover and tighten the screws. NOTICE: If the cover is difficult to cl ose, remove the module and reinstal l it. Forcing the cover to close may damage your computer . 9 Replace the keyboar d. See "Keyboard" on page 125. 10 Replace the hinge cover .[...]

Adding and Replacing Parts 119 Modem (Optional) If you order ed the optional modem at the same time that you order ed your computer , the modem is already installed. CAUTION: Before you begin any of the procedures in this s ection, follow the safety instructions in the Product Information Guide . 1 F ollow the procedures in "Befor e Y ou Begin[...]

120 Adding and Replacing Parts www .dell.com | suppo rt.dell.com 3 Remove the existing m odem: a Remove the screw securing the modem to the system board, and set it aside. b Pu ll straight up on the attach ed pull-tab to lift the modem out of its connector on the system board, and disconnect the modem cable. 4 Install the replacement modem: a Conne[...]

Adding and Replacing Parts 121 Wireless Mini PCI Card If you order ed a Min i PCI card with your computer , the card is already installed. CAUTION: Before you begin any of the procedures in this s ection, follow the safety instructions in the Product Information Guide . 1 F ollow the procedures in "Bef or e Y ou Begin" on page 105. 2 If a[...]

122 Adding and Replacing Parts www .dell.com | suppo rt.dell.com NOTICE: The connectors are keyed to ensure correct in sertion. If you feel resistance, check the connectors and realign the card. 3 Install the replacement Mini PCI card: NOTICE: T o avoid damaging the Mini PCI card, make sure the antenna cables are not under the card when you click t[...]

Adding and Replacing Parts 123 Hinge Cover Removing the Hing e Cover CAUTION: Before you begin any of the procedures in this s ection, follow the safety instructions in the Product Information Guide . NOTICE: T o avoid electrostatic discharge, ground yourse lf by using a wrist grounding strap or by periodically touching an unpainted metal surface ([...]

124 Adding and Replacing Parts www .dell.com | suppo rt.dell.com NOTICE: T o avoid damaging the sy stem board, you must remove the main battery before you begin working inside the computer . NOTICE: The hinge cover is fragile and can be damaged if ex treme force is used. Be careful when removing the hinge cover . 1 F ollow the procedures in "B[...]

Adding and Replacing Parts 125 6 Ease the hinge cover up, moving from right to left, and remove it. Replacing the Hinge Cover 1 Insert the left edge of the cover into place. 2 P ress from left to right unti l the cover snap s in to place. 3 Close the display and turn the computer upside down. 4 Replace the two screws in the battery bay . 5 Replace [...]

126 Adding and Replacing Parts www .dell.com | suppo rt.dell.com Removing the Keyboard 1 F ollow the procedures in "Befor e Y ou Begin" on page 105. 2 Remove the hinge cover . See "Hinge Cover" on page 123. NOTICE: The keycaps on the keyboard are fragile, easily dislodged, and time-consuming to replace. Be careful when removing [...]

Adding and Replacing Parts 127 Replacing the Keyboa rd NOTICE: T o avoid scratching the palm rest when replaci ng the keyboard, hook t he six tabs along the front edge of the keyboard into the palm re st, and then secure the keyboard in place. 1 Connect the keyboar d cable to the system board. 2 Place the six tabs along the front edge of the keyboa[...]

128 Adding and Replacing Parts www .dell.com | suppo rt.dell.com Coin-Cell Battery Removing the Coin-Cell Battery CAUTION: Before you perform the following proc edures , see the safety in structions in the Product Information Guide . NOTICE: T o avoid electrostatic discharge, ground yourse lf by using a wrist grounding strap or by periodically touc[...]

Adding and Replacing Parts 129 Replacing the Coin-Cell Battery When you replace the battery , i nsert it into the circular socket with the positive side up, and then push it into place. 1 coin-cell battery 1 book.book Page 129 Wedn esday, October 26, 2005 1 :00 PM[...]

130 Adding and Replacing Parts www .dell.com | suppo rt.dell.com book.book Page 130 Wedn esday, October 26, 2005 1 :00 PM[...]

Appendix 131 13 Appendix Specifications Processor P rocessor type Intel ® Pe n t i u m ® M or Intel Celeron ® M L1 cache 32-KB I-cache 32-KB D-cache L2 cache 2 MB External bus frequency (front side bus) 400 MHz and 533 MHz Sy stem Information System chip set Mobile Intel 915 GM Expr ess Data bus width 64 bit s DRAM bus width dual-channel (2) 64-[...]

132 Appendix www .dell.com | suppo rt.dell.com 5-in-1 Media Memory Card Reader 5-in-1 media memory card controller Ricoh R5C832 5-in-1 media memory card connec tor 5-in-1 combo card connector Cards supported MS MS Pro SD/SDIO MMC xD CD T ype I/II & IBM ® Microdrive through ExpressCar d adapter 5-in-1 media memory card connector size 36.8 x 29.[...]

Appendix 133 Communications Modem: Ty p e v . 92 56K MDC Controller softmodem Interface internal HDA bus Network adapter 10/100 Ethernet LAN on system boar d Wi r e l e s s i n t e r n a l M i n i P C I Wi - Fi a n d B l u et o o t h ® wireless technology support Video Video type: integrated on system board Video controller Intel ® Graphics Media[...]

134 Appendix www .dell.com | suppo rt.dell.com Display T ype (active-matrix TFT) 14.1-inch WXGA Dimensions: Height 206 mm (8.11 inches) Wi d t h 320 mm (12.59 inches) Diagonal 357.74 mm (14.1 inches) Maximum resolutions: WXGA 1280 x 800 at 262,144 colors Refresh rate 60 Hz Operating angle 0 ° (closed) to 180° Vie wi ng a ng l es: Horizo ntal ±40[...]

Appendix 135 Battery T yp e 9-cell "smart" lithium ion 6-cell "smart" lithium ion Dimensions: Depth 60.1 mm (2.37 inches) (9 cell) 49 mm (1.93 inches) (6 cell) Height 24 mm (0.94 inch) Wi d t h 206.8 mm (8.14 inches) W eight 0.48 kg (1.06 lb) (9 cell) 0.32 kg (0.7 lb) (6 cell) V oltage 11.1 VDC Charge time (approximate) : Comput[...]

136 Appendix www .dell.com | suppo rt.dell.com Dimensions: Height 28.2 mm (1.11 inches) Wi d t h 57.9 mm (2.28 inches) Depth 137.2 mm (5.4 inches) W eight (with cables) 0.4 kg (0.9 lb) T emperatur e range: Operat ing 0° to 35°C (32° to 95°F) Storage –40° to 65°C (–40° to 149°F) Phy sical Height 38.6 mm (1.52 inches) W idth 330 mm (12.99[...]

Appendix 137 Using the Sy stem Setup Program Overview NOTE: Y our operating sy stem may automatically configure most of the options available in the sy stem setup program, thus overriding op tions that you set through the sy stem setup program. (An exception is the Extern al Hot Key option, which you can disable or enable only through the sy stem s[...]

138 Appendix www .dell.com | suppo rt.dell.com Sy stem Setup Screen The system setup screen consists of three windows of information. The window on the left contains an expandable hierarchy of control categories. If you select (highlight) a category (such as System , Onboard Devices , or Vi d e o ) and press <Enter>, you can show or hide the [...]

Appendix 139 Performing a One-T ime Boot Y ou can set a one-time-only boot sequence withou t entering the system setup program. (Y ou can also use this proce dure to boot the Dell Diagnostics on th e diagnostics utility par tition on your hard drive.) 1 Shut down the computer through the Start menu. 2 Connect the computer to an electrical outlet. 3[...]

140 Appendix www .dell.com | suppo rt.dell.com • Shut down the computer . • Disconnect the AC adapter . NOTICE: When the display is closed, extraneous items on the keyboard or palm rest could damage the display . • Remove any extraneous items, such as paper cl ips, pens, and paper , from the keyboard and palm rest and close the display . • [...]

Appendix 141 • P rior to entering the airplane, verify that usin g a computer is permitted. Some airlines forbid the use of electronic devices during flight. All airlines forbid the use of electronic devices during takeoff and landing. If Y our Computer Is Lost or Stolen • Call a law enforcement agency to report the lost or stolen computer . In[...]

142 Appendix www .dell.com | suppo rt.dell.com • Moisten a soft, lint-f ree cloth with water and wipe the computer and keyboard. Do not allow water from the cloth to seep between the touch pad and the surrounding pal m rest. T ouch Pad 1 Shut down and turn off your computer . See "T urning Off Y our Computer" on page 105. 2 Disconnect a[...]

Appendix 143 Once you have determined your comp uter ’s FCC classif ication, read the appropriate FCC notice. Note that FCC regulations prov i de that changes or modifications not expressly approved by Dell could void your authority to operate this equipment. This device complies with P art 15 of the FCC Ru les. Operation is subject to the follow[...]

144 Appendix www .dell.com | suppo rt.dell.com FCC Identification Information The following information is prov ided on th e device or devices cove red in this document in compliance with FCC regulations: • Model number: PP19L • Company name: Dell Inc. One Dell W ay Round Rock, T exas 78682 USA 512-338-4400 Macrovision Product Notice This produ[...]

Appendix 145 Dell-installed periph erals include any internal expansion cards, or Dell-branded module bay or ExpressCar d acce ssories. In addition, any Dell-bran ded monitors, keyboar ds, mice, speakers, microphones for telephonic modems, docking statio ns/port replicators, networking prod ucts, and all associated cabling are included. Definition [...]

146 Appendix www .dell.com | suppo rt.dell.com Argentina (Buenos Aires) International Access Code: 00 Country Code: 54 City Code: 11 We b s i t e : www . dell.com.ar E-mail: us_latin_services@dell.com E-mail for desktop and portable computers: la-techsupport@dell.com E-mail for servers and EMC ® storage products: la_enterprise@dell.com Customer Ca[...]

Appendix 147 Austria (V ienna) International Access Code: 900 Country Code: 43 City Code: 1 We b s i t e : support.euro .dell.com E-mail: tech_support_central_europe@dell.com Home/Small Business Sales 0820 240 530 00 Home/Small Business F ax 0820 240 530 49 Home/Small Business Customer Care 0820 240 530 14 P referred Accounts/Corporate Customer Car[...]

148 Appendix www .dell.com | suppo rt.dell.com Brunei Country Code: 673 Customer T echnical Support (P enang, Malaysia) 604 633 4966 Customer Care (P enang, Malaysia) 604 633 4888 T ransaction Sales (P enang, Malaysia) 604 633 4955 Canada (North Y ork, Ontario) International Access Code: 011 Online Order Status: www .dell.ca/ostatus AutoT ech (auto[...]

Appendix 149 China (Xiamen) Country Code: 86 City Code: 592 T echnical Support website: support.dell.com.cn T echnical Support E-mail: cn_support@d ell.com Customer Care E-mail: customer_cn@de ll.com T echnical Support F ax 592 818 1350 T echnical Support (Dell™ Dimension™ and Inspiron) toll-free: 800 858 2969 T echnical Support (OptiPlex™, L[...]

150 Appendix www .dell.com | suppo rt.dell.com Czech R epublic (P rague) International Access Code: 00 Country Code: 420 We b s i t e : support.euro .dell.com E-mail: czech_dell@dell.com T echnical Support 22537 2727 Customer Care 22537 2707 Fa x 22537 2714 Te c h F a x 22537 2728 Switchboar d 22537 2711 Denmark (Copenhagen) International Access Co[...]

Appendix 151 F ranc e (P ar is) (Montpell ier) International Access Code: 00 Country Code: 33 City Codes: (1) (4) We b s i t e : support.euro .dell.com E-mail: support.eur o .dell.com/fr/fr/emaildel l/ Home and Small Business T echnical Support for XPS portable computers only 0825 387 129 T echnical Support for all other Dell computers 0825 387 270[...]

152 Appendix www .dell.com | suppo rt.dell.com Greece International Access Code: 00 Country Code: 30 We b s i t e : support.euro .dell.com E-mail: support.eur o.dell.com/g r/en/emaildell/ T echnical Support 00800-44 14 95 18 Gold Service T echnical Support 00800-44 14 00 83 Switchboar d 2108129810 Gold Service Switchboar d 2108129811 Sales 21081298[...]

Appendix 153 Ireland (Cherrywood) International Access Code: 16 Country Code: 353 City Code: 1 We b s i t e : support.euro .dell.com E-mail: dell_dir ect_support@dell.com T echnical Support for XPS portable computers only 1850 200 722 T echnical Support for all other Dell computers 1850 543 543 U.K. T echnical Support (dial within U.K. only) 0870 9[...]

154 Appendix www .dell.com | suppo rt.dell.com Japan (Kawasaki) International Access Code: 001 Country Code: 81 City Code: 44 We b s i t e : support.jp.dell.com T echnical Support (servers) toll-free: 0 120-198-498 T echnical Support outside of Japan (servers) 81-44-556-4162 T echnical Support (Dimension and Inspiron) toll-free: 0 120-198-226 T ech[...]

Appendix 155 Latin America Customer T echnical Support (A ustin, T e xas, U.S.A.) 512 728-40 93 Customer Service (A ustin, T exas, U.S.A.) 512 728-36 19 F ax (T echnical Support and Customer Service) (Austin, T exas, U.S.A.) 512 728-38 83 Sales (Austin, T exas, U.S.A.) 512 728-43 97 SalesF ax (Austin, T exas, U.S.A.) 512 728-46 00 or 512 728-3772 L[...]

156 Appendix www .dell.com | suppo rt.dell.com Mexico International Access Code: 00 Country Code: 52 Customer T echnical Support 001-877-384-89 79 or 001-877-269 -3383 Sales 50-81-8800 or 01-800-888-33 55 Customer Service 001-877-384-89 79 or 001-877-269 -3383 Main 50-81-8800 or 01-800-888-33 55 Montserrat General Support toll-free: 1-8 66-278-6822[...]

Appendix 157 New Zealand International Access Code: 00 Country Code: 64 E-mail (New Zealand): nz_tech_support@dell.com E-mail Customer Care (A ustralia and New Zealand): apcustserv@dell.com Customer Car e toll-fr ee: 0800-289-335 (option 3) T echnical Support (for desktop and portable computers) toll-free : 0800 446 255 T echnical Support (for serv[...]

158 Appendix www .dell.com | suppo rt.dell.com Po r t u g a l International Access Code: 00 Country Code: 351 We b s i t e : support.euro .dell.com E-mail: support.euro .dell.com/pt/en/emaildell/ T echnical Support 707200149 Customer Care 800 300 413 Sales 800 300 410 or 800 300 41 1 or 800 300 412 or 21 422 0 7 10 Fa x 2 14 2 40 11 2 Pue r t o R i[...]

Appendix 159 South Africa (J ohannesburg) International Access Code: 09/091 Country Code: 27 City Code: 11 We b s i t e : support.euro .dell.com E-mail: dell_za_support@dell.com Gold Queue 011 709 7713 T echnical Support 011 709 7710 Customer Car e 011 709 7707 Sales 011 709 7700 Fa x 011 706 0495 Switchboard 011 709 7700 Southeast Asian and P acif[...]

160 Appendix www .dell.com | suppo rt.dell.com Sweden (Upplands V asby) International Access Code: 00 Country Code: 46 City Code: 8 We b s i t e : support.euro .dell.com E-mail: support.euro.dell.com/se/sv/emaildell/ T echnical Support for XPS portable computers only 0771 340 340 T echnical Support for al l other Dell products 08 590 05 199 Relatio[...]

Appendix 161 Thailand International Access Code: 001 Country Code: 66 We b s i t e : support.ap.dell.com T echnical Support (OptiPlex, Latitude, and De ll P recision) toll-free: 180 0 0060 07 T echnical Support (P ow erApp, P owerEdge, Po w e r C o n n e c t , a n d Po w e r V a u l t ) toll-free: 180 0 0600 09 Customer Car e toll-free : 1800 006 0[...]

162 Appendix www .dell.com | suppo rt.dell.com U.S.A. (Austi n, T exas) International Access Code: 011 Country Code: 1 Automated Or der-Sta tus Service toll-free: 1-8 00-433-9014 AutoT ech (portable and desktop computers) toll-free: 1-8 00-247-9362 T echnical Support (Dell TV , Printers, and Projectors ) for Relationship customers toll-free 1-8 77-[...]

Glossary 163 Glossary T erms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular computer . A AC — alternating current — The form of electricity that powers your computer when you plug the A C adapter power cable in to an electrical outl et. ACP I — advanced configur[...]

164 Glossary www .dell.com | suppo rt.dell.com bus — A communication pathway between the components in your computer . bus speed — The speed, given in MHz, that indicates how fast a bus can transfer information. byte — The basic data unit us ed by your computer . A byte is usually equal to 8 bits. C C — Celsius — A temperature measur emen[...]

Glossary 165 DIN connector — A round, six-pin connector that conforms to DIN (Deutsche Industrie-Norm) standards; it is typically used to connect PS/2 keyboa rd or mouse cable connectors. disk striping — A technique for spr eading data over multiple disk drives. Disk striping can speed up operations that retrieve data from disk storage. Compute[...]

166 Glossary www .dell.com | suppo rt.dell.com expansion card — A circuit boar d that installs in an expansion slot on the system boar d in some computers, expanding the capabilities of the computer . Examples include video , modem, and sound cards. expansion slot — A connector on the system board (in some computers) where you insert an e xpans[...]

Glossary 167 the computer , the memory information that was saved to the hard drive is automatically r estored. HTML — hyperte xt markup language — A set of codes inserted into an Internet web page intended for display on an Internet bro wser . HTTP — hypertext transfer protocol — A protocol for ex changing files between computers connected[...]

168 Glossary www .dell.com | suppo rt.dell.com LED — light-emitting diode — An electronic component that emits light to indicate the status of the computer . local bus — A data bus that provides a fast throughput for devices to the processor . LPT — line print terminal — The designation for a parallel connection to a printe r or other par[...]

Glossary 169 O optical drive — A drive that uses optical technology to read or write data from CDs, D VDs, or DVD+R Ws. Example of optical drives in clude CD drives, D VD drives, CD-RW drives, and CD-R W/DVD combo drives. P parallel connector — An I/O port often used to connect a parallel printer to your computer . Also referr ed to as an LPT p[...]

170 Glossary www .dell.com | suppo rt.dell.com read-only — Data and/or files you can view but cannot edit or delete. A file can have read-only status if: • It resides on a physically write-protected floppy disk, CD, or D VD. • It is located on a network in a directory and the system administrator has assigned rights only to specific individua[...]

Glossary 171 Strike Zone™ — Reinforced a rea of the platform base that protects the har d driv e by acting as a dampening device when a computer e xperi ences resonating shock or is dropped (whether the computer is on or off). surge protector s — Pr event voltage spikes, such as those that may occur during an electrical storm, from entering t[...]

172 Glossary www .dell.com | suppo rt.dell.com UXGA — ultra extended graphics array — A video standard for video car ds and controllers that supports resolutions up to 1600 x 1200. V video controller — The circuitry on a video card or on the system board (in computers with an integrated video controller) that provides the video capabilities?[...]

Glossary 173 Zip drive — A high-capacity floppy drive developed by Iomega Corporation that uses 3.5-inch removable disks called Zip disks. Zip disks are slightly larger than regular floppy disks, about twice as th ick, and hold up to 100 MB of data. book.book Page 173 Wedn esday, October 26, 2005 1 :00 PM[...]

174 Glossary www .dell.com | suppo rt.dell.com book.book Page 174 Wedn esday, October 26, 2005 1 :00 PM[...]

Index 175 Index Numbers 5-in-1 media memo ry card rea d er , 71 A audio connectors, 20 audio device connecting, 5 5 enabling, 6 4 audio . See soun d B battery charge gauge, 4 7 charging, 4 7 checking the charge, 4 6 description, 2 3 health gauge, 4 7 i n s t a l l i n g , 108 life expectancy , 3 9 low-battery warning, 4 7 low-char ge warning, 4 3 p[...]

176 Index 176 Index Dell Diagnostics, 77 starting from the Driver s and Utilities CD, 7 8 starting from your hard drive, 7 7 Dell MediaDirect, 17, 54 problems, 8 9 Dell P remier Support website, 12 device security scr ew about, 1 1 1 device status lights, 16 diagnostics Dell, 7 7 display adjusting brightness, 3 3 adjusting the size of icons, 4 4 ad[...]

Index 177 IEEE 1394 connecto r description, 2 0 problems, 8 7 Internet connection about, 2 5 options, 2 5 setting up, 2 5 IRQ conflicts, 99 K key b oa rd description, 1 7 numeric keypad, 3 5 problems, 8 7 rem ov i ng , 1 2 5 shortcuts, 3 6 keyboar d status lights description, 1 8 key p ad numeric, 3 5 L labels Microsoft W indows, 1 2 Service T ag, [...]

178 Index 178 Index power (continued) protection devices, 3 0 settings, 3 9 standby mode, 4 1 surge protectors, 3 0 UPS, 3 0 power light conditions, 9 1 power managemen t adjusting settings, 4 4 QuickSet, 4 4 power management . See power printer cable, 2 9 connecting, 2 9 problems, 9 2 setting up, 2 9 USB, 3 0 problems blue screen, 8 9 CD drive, 8 [...]

Index 179 stolen computer , 141 support contacting Dell, 1 4 5 policy , 1 4 2 support website, 13 S-video TV -out connector description, 2 0 System Restore, 9 9-100 system setu p program commonly used options , 1 3 8 purpose, 1 3 7 screens, 1 3 8 viewing, 1 3 7 T taskbar QuickSet icon, 4 4 technical support policy , 1 4 2 toolbars adjusting the siz[...]

180 Index 180 Index book.book Page 180 Wedn esday, October 26, 2005 1 :00 PM[...]