Dell Vostro PP36L инструкция обслуживания

www .dell.com | support.dell.com Dell™ V ostro™ 1310, 1510, and 1710 Setup and Quick Reference Guide Models PP36S, PP36L, and PP36X[...]

Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer . NOTICE: A NOTICE indicates either potential damage to ha rdware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury , or death. If you purchased[...]

Contents 3 Contents 1 About Y our Computer . . . . . . . . . . . . . . . . . 7 Front View . . . . . . . . . . . . . . . . . . . . . . . . . 7 Dell™ V ostro™ 1310 . . . . . . . . . . . . . . . . . 7 V ostro 1510 . . . . . . . . . . . . . . . . . . . . . . 8 V ostro 1710 . . . . . . . . . . . . . . . . . . . . . . 9 Back View . . . . . . . . . . [...]

4 Contents 3 Specifications . . . . . . . . . . . . . . . . . . . . 23 4 T roubleshooting . . . . . . . . . . . . . . . . . . . 35 T ools . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Power Lights . . . . . . . . . . . . . . . . . . . . 35 Beep Codes . . . . . . . . . . . . . . . . . . . . . 35 Error Messages . . . . . . . . . . . . . . [...]

Contents 5 6 Finding Information . . . . . . . . . . . . . . . . . 61 7 Getting Help . . . . . . . . . . . . . . . . . . . . . . . 63 Obtaining Assistance . . . . . . . . . . . . . . . . . . 63 T echnical Support and Customer Service . . . . . 64 DellConnect™ . . . . . . . . . . . . . . . . . . . . 64 Online Services . . . . . . . . . . . . . . .[...]

6 Contents[...]

About Y our Computer 7 About Y our Computer Front V iew Dell™ V ostro™ 1310 1 display 2 power button 3 device status lights 4 keyboard status lights A 9 2 3 4 6 7 1 5 8 9 10 11 12 13[...]

8 About Y our Computer V ostro 1510 5 media controls (volume, forward, reverse, stop, play , eject) 6 keyboard 7 AC adapter connector 8 USB connectors (2) 9 wireless switch 10 optical device in media bay 11 fingerprint reader (optional) 12 touch pad 13 touch pad buttons (2) 1 display 2 power button 3 device status lights 4 keyboard status lights A [...]

About Y our Computer 9 V ostro 1710 5 media controls (volume, forward, reverse, stop, play , eject) 6 keyboard 7 security cable slot 8 optical device/media bay 9 USB connectors (2) 10 IEEE 1394 connector 11 fingerprint reader (optional) 12 touch pad 13 touch pad buttons (2) 14 8 -in1 card reader slot 15 audio connectors (2) 16 p ower and battery ch[...]

10 About Y our Computer Back V iew Dell™ V ostro™ 1310 5 keyboard status lights 6 media control buttons 7 keyboard 8 security lock 9 optical device/media bay 10 USB connectors (2) 11 1394 connector 12 wireless switch 13 fingerprint reader (optional) 14 touch pad 15 touch pad buttons 16 8-in-1 card reader 17 audio connectors 18 power/ba ttery ch[...]

About Y our Computer 11 CAUTION: Do not block, push objects into, or allow dust to accumula te in the air vents. Do not store your Dell™ computer in a low-airflow envir onment, such as a closed briefcase, while it is running. Restricting the airflow can damage the computer or cause a fire.The computer turns on the fan when the computer gets hot. [...]

12 About Y our Computer CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your Dell™ computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting th e airflow can damage the computer or cause a fire. The computer turns on the fan when the computer gets hot. [...]

About Y our Computer 13 CAUTION: Do not block, push objects into, or allow dust to accumula te in the air vents. Do not store your Dell™ computer in a low-airflow envir onment, such as a closed briefcase, while it is running. Restricting the airflow can damage the computer or cause a fire. The computer turns on the fan when the computer gets hot.[...]

14 About Y our Computer Wireless Switch Use the wire less switch to locate netwo rks or to enable or disable wireless network devices. F or mor e information about the wireless switch, see the Dell T echnology Guide on your computer or at support.dell.com . F o r information about connecting to th e Internet, see "Connecting to the Internet&qu[...]

Setting Up Y our Computer 15 Setting Up Y our Computer Quick Setup CAUTION: Before you begin any of the proc edures in this section, follow the safety instructions that sh ipped with your computer . CAUTION: The AC adapter works with electrica l outlets worldwide. However , power connectors and power strips vary among coun tries. Using an incompati[...]

16 Setting Up Y our Computer 3 Connect USB devices, such as a mo use or keyboar d, if appli cable. 4 Connect IEEE 1394 devices, such as a D VD player , if applicable. 5 Open the computer display and pr ess the power button to turn on the computer . NOTE: It is recommended that you turn on and shut down your computer at least once before you inst al[...]

Setting Up Y our Computer 17 6 Connect to the Internet, if applicable. See "Connecting to the Internet" on page 17 for mor e information. Connecting to the Internet T o connect to the Internet, you need a modem or network connection and an Internet service provider (ISP). If you ar e using a dial-up connection , connect a telephone line t[...]

18 Setting Up Y our Computer Setting Up Y our Internet Connection T o set up an Internet connection with a desktop shortcut provided by your ISP : 1 Save and close any open files, and e xit any open programs. 2 Double-click the ISP icon on the Microsoft ® W indows ® desktop. 3 F ollow the instructions on the screen to complete the setup. If you d[...]

Setting Up Y our Computer 19 Microsoft Windows Vista ® 1 Save and close any open files, and exit any open programs. 2 Click the W indows Vista Start button → Control P anel 3 Under Network and Internet, click Connect to the Internet . 4 In the Connect to the Internet window , click either Broadband (PPP oE) or Dial-up , depending on how you want[...]

20 Setting Up Y our Computer Running the Files and Settings T ransfer Wi zard With the Operating Sy stem Media NOTE: This procedure requires the Operating Sy stem media. Thi s media is optional and may not be included with certain computers. T o prepar e a new computer for the file transfer: 1 Open the F iles and Settings T ransfer W izar d: click [...]

Setting Up Y our Computer 21 T o transfer data to the new computer: 1 On the Now go to your old computer screen on the new computer , click Next . 2 On the Where are the files and settings? scr een, select the method you chose for transferring your settings and files and click Next . The wizard r eads the collected files a nd settings and applies t[...]

22 Setting Up Y our Computer 3 On the F iles and Settings T ransfer Wizard welcome scr een, click Next . 4 On the Which computer is this? scr een, click Old Computer → Next . 5 On the Select a transfer method scre en, click the transfer method you prefer . 6 On the What do you want to transfer? scr een, select the items you want to transfer and c[...]

Specifications 23 Specifications NOTE: Offerings may vary by region. Fo r more information regarding the configuration of yo ur computer , click Start → Help and Support and select the option to view information about your computer . Processor P rocessor type Dell™ V ostro™ 1310, 1510, and 1710: •I n t e l ® Core ™ 2 Duo (1.4 – 2.6 GHz[...]

24 Specifications ExpressCar d connector • 54-mm ExpressCar d slot (supports both USB- and PCIe-based interfaces) Cards supported ExpressCar d/54 (54 mm) (2.126 inches) ExpressCar d connector size 54 mm (2.126 inches) 8-in-1 Memory Card Reader 8-in-1 memory card controller O2MICRO OZ129 8-in-1 memory card connector 8-in-1 combo car d connector Ca[...]

Specifications 25 Ports and Connectors Audio microphone connector , ster eo headphone/speakers connector IEEE 1394a 4-pin connector Mini-Card support (internal expansion slots) V ostro 1310, 1510, and 1710: • one Mini-Car d slot • one dedicated Mini-Car d slot for WLAN • one USB-based daughter car d with Bluetooth ® wireless technology (Dell[...]

26 Specifications Video controller V ostro 1310 and 1510 discrete: • NVIDIA GeF orce 8400M GS, 64 bit V ostro 1710 discrete: • NVIDIA GeF orce 8600M GS, 128 bit Video memory V ostro 1310, 1510, and 1710 integrated: • up to 256 MB of shar ed memory V ostro 1310 discrete: • 128 MB V ostro 1510 discrete: • 256 MB V ostro 1710 discrete: • 2[...]

Specifications 27 Display T ype (active-matrix TFT) • WXGA anti-glare (V ostro 1310 and 1510) • WXGA T rueLife (V ostro 1310) • WXGA+ anti-glare (V ostro 1510 and 1710) • WXGA+ T rueLife (V ostro 1510) • WUXGA T rueLife (V ostro 1510 and 1710) Dimensions: Height V ostro 1310: • 178.8 mm (7.03 inches) V ostro 1510: • 208.9 mm (8.224 in[...]

28 Specifications WXGA+ anti-glare 1440 x 900 (V ostro 1510 and 1710) WXGA+ with T rueLife 1440 x 900 (V ostro 1510 and 1710) WSXGA with T rueLife 1680 x 1050 (V ostro 1510) WUXGA with T rueLife 1920 x 1200 (V ostr o 1510 and 1710) Refresh rate 60 Hz Operating angle 0 ° (closed) to 160° Horizontal viewing angle ±40° (WXGA) ±40° (WXGA with T r[...]

Specifications 29 T ouch Pad X/Y position resolution (graphics table mode) 240 cpi Size: Wi d t h V ostro 1310: • 63 mm (2.480 inches) V o stro 1510 and 1710: • 73.7 mm (2.902 inches) Height V ostro 1310: • 37 mm (1.457 inches) V o stro 1510 and 1710: • 43.1 mm (1.697 inches) Battery T ype V ostro 1310: • 4-cell "smart" lithium [...]

30 Specifications Dimensions: Depth 4 cell, 6 cell, and 8 cell: • 50.3 mm (1.980 inches) 9 cell: • 72 mm (2.835 inches) Height V ostro 1310: • 4 cell and 6 cell: 19.9 mm (0.783 inch) • 9 cell: 20.7 mm (0.815 inch) V ostro 1510: • 6 cell: 19.9 mm (0.783 inch) • 9 cell: 20.7 mm (0.815 inch) V ostro 1710 • 6 cell and 8 cell: 20.2 mm (0.7[...]

Specifications 31 Output current (65 W) 4.34 A (maximum at 4-second pulse) 3.34 A (continuous) Output current (90 W) 5.62 A (maximum at 4-second pulse) 4.62 A (continuous) NOTE: On a V ostro 1710 computer that has a d iscrete video configuration, you must use the 90-W AC adapter that is shipped wi th your computer . Usin g the incorrect AC adapter [...]

32 Specifications W idth V ostro 1310: • 317 mm (12.480 inches) V ostro 1510: • 357 mm (14.055 inches) V ostro 1710: • 393 mm (15.472 inches) Depth V ostro 1310: • 243.2 mm (9.575 inches) V ostro 1510: • 258 mm (10.157 inches) V ostro 1710: • 286 mm (11.26 inches) We i g h t Vo s t r o 1 3 1 0 : • minimum 2.1 kg (4.630 lb) with 4-cell[...]

Specifications 33 Maximum vibration (using a random vibration spectrum that simulates user environment): Operating 0.66 GRMS Storage 1.3 GRMS Maximum shock (measured with hard drive in operating status and a 2-ms half -sine pulse for operating. Also measured with har d drive in head-parked position and a 2-ms halfsine pulse for storage): Operating [...]

34 Specifications[...]

T roubleshooting 35 T roubleshooting CAUTION: T o guard against the likelihood of elec tric shock, laceration by moving fan blades, or other expected injuries, alway s unplug your computer from the electrical outlet before opening the cover . CAUTION: Before you begin any of the proced ures in this section, follow the safety instructions that sh ip[...]

36 T roubleshooting If your computer b eeps during start-up: 1 W rite down the beep code. 2 R un the Dell Diagnostics to identif y a mor e serious cause (see "Dell Diagnostics" on page 42). Code (repetitive short beeps) Description Suggested Remedy 1 BIOS checksum failure. P ossible motherboard failur e. Contact Dell. 2 No memory modules [...]

T roubleshooting 37 Error Messages CAUTION: Before you begin any of the proced ures in this section, follow the safety instructions that sh ipped with your computer . If the message is not listed, see the documentation for the operating system or the program that was running when the message appeared. A UXILIARY DEVICE FAILURE — The touch pad or [...]

38 T roubleshooting D RIVE NOT READY — The operation r equir es a hard drive in the bay befor e it can continue. Install a hard drive in t he hard drive bay . See your Service Manual at support.dell.com for mor e information. E RROR READING PCMCIA CARD — The computer cannot identify the ExpressCar d. Reinsert the card or tr y another car d. See[...]

T roubleshooting 39 Then, shut down the computer , reinsta ll the har d drive, and restart the computer . If the problem persists, try another drive. Run the Har d Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 42). H ARD - DISK DRIVE READ FAILURE — The hard drive may be defective. Shut down the computer , remo[...]

40 T roubleshooting M EMORY ADDRESS LINE FAILURE AT ADDRESS , READ VALUE EXPECTING VALUE — A memory module may be faulty or im properly seated. Reinstall the memory modules and, if necessary , replace them. See your Service Manual at support.dell.com for mor e information. M EMORY ALLOCATION ERROR — The software you ar e attempting to run is co[...]

T roubleshooting 41 O PERATING SY STEM NOT FOUND — Reinstall the har d drive (see your Service Manual at support.dell.com). If the prob lem persists, contact Dell (see "Dell Diagnostics" on page 42). O PTIONAL ROM BAD CHECKSUM — The optional ROM has failed. Contact Dell (see "Dell Diagnostics" on page 42). A REQUIRED .DLL FI[...]

42 T roubleshooting T IME - OF - DAY CLOCK LOST POWER — System configuration settings are corrupted. Connect your computer to an electrical outlet to charge the battery . If the problem persists, try to restor e the data by entering the system setup program, then immediately e xit the program (see your Service Manual at support.dell.com ). If the[...]

T roubleshooting 43 It is recommended that you print these procedur es befor e you begin. NOTICE: The Dell Diagnostics wo rks only on Dell computers. NOTE: The Drivers and Utilities media is optional and may n ot ship with your computer . See your Service Manual at support.dell.com to review your computer ’s configuration information, and ensure [...]

44 T roubleshooting Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down and r estart the computer . When the DELL logo appears, press <F12> immediately . NOTE: If you wait too long and the operati ng sy stem logo appears, continue to wait until you see the Microsoft ® Windo[...]

T roubleshooting 45 Power Problems CAUTION: Before you begin any of the proced ures in this section, follow the safety information that shippe d with your computer . I F THE POWER LIGHT IS OFF — The computer is either turned off or is not r eceiving power . • Reseat the power cable in the pow er connector on the back of the computer and the ele[...]

46 T roubleshooting • Ensure that the main power cable and the front panel cable ar e securely connected to the system board connector (see your Service Manual at support.dell.com ). E LIMINATE INTERFERENCE — Some possible causes of interfer ence are: • P ower , keyboar d, and mouse extension cables • T oo many devices connected to the same[...]

T roubleshooting 47 Lockups and Software Problems CAUTION: Before you begin any of the proced ures in this section, follow the safety information that shippe d with your computer . The computer does not start up E NSURE THAT THE POWER CABLE IS FIRMLY CONNECTED TO THE COMPUTER AND TO THE ELECTRICAL OUTLET The computer stops responding NOTICE: Y ou m[...]

48 T roubleshooting A program is designed for an earlier Microsoft ® Windows ® operating sy stem R UN THE P ROGRAM C OMPATIBILITY W IZARD — Wi n do w s X P : The P rogram Compatibility W izard configur es a program so that it runs in an environment similar to non- XP operating system environments. 1 Click Start → All P rograms → Accessories[...]

T roubleshooting 49 B ACK UP YOUR FILES IMMEDIATELY • Use a virus-scanning program to check th e har d drive, floppy disks, CDs, or DV D s • Save and close any open files or pr ograms and shut down your computer through the Start menu Dell™ T echnical Update Service The Dell T echnical Update service provides proactive e-mail notification of [...]

50 T roubleshooting Clicking the Dell Support Icon Click or right-click the icon to perform the following tasks: • Check your computing environment. • View the Dell Support Utility settings. • Access the help file for the Dell Support Utility . • View fr equently asked questions. • L earn mor e about the Dell Support Utility . • T urn o[...]

Reinstalling Software 51 Reinstalling Software Drivers Identifying Drivers If you e xperience a problem with any de vice, identify whether the driver is the source of your problem and, if necessary , update the driver . Wi n d o w s X P: 1 Click Start → Control P anel . 2 Under P ick a Category , click P erformance and Maintenance , and click Sys[...]

52 Reinstalling Software Returning to a Previous Device Driver V ersion Wi n do w s X P: 1 Click Start → My Computer → P roperties → Hardware → Device Manager . 2 Right-click the device for which the new driver was installed and click P r operties . 3 Click the Drivers tab → Roll Back Driver . W indows V ista: 1 Click the W indows Vista S[...]

Reinstalling Software 53 3 When the InstallShield Wizard Complete window appears, r emove the Drivers and Utilities media and click Fi n i s h to restart the computer . 4 When you see the W indows desktop, reinsert the Drivers and Utilities media. 5 At the W elcome Dell System Owner scr een, click Next . NOTE: The Drivers and Utilities program disp[...]

54 Reinstalling Software 6 Click Browse and browse to the location to which you pr eviously copied the driver files. 7 When the name of the appropriate driv er appears, click the name of the driver → OK → Next . 8 Click F inish and r estart your computer . Restoring Y o ur Operating Sy stem Y ou can r estore your operating system in the followi[...]

Reinstalling Software 55 Starting Sy stem Restore Wi n d o w s X P : NOTICE: Before you restore the computer to an earlier operating state, save and close any open files and exit any open pr ograms. Do not alter , open, or delete any files or programs until the sy stem restoration is complete. 1 Click Start → All P rograms → Accessories → Sys[...]

56 Reinstalling Software Enabling Sy stem Restore NOTE: Windows Vista does not disable Sy st em Restore; regardless of low disk space. Therefore, the steps be low apply only to Windows XP . If you r einstall W indows XP with less than 200 MB of free har d-disk space available, System Restore is automatically disabled. T o see if System Restore is e[...]

Reinstalling Software 57 Windows XP: Dell PC Restore Using PC Restore: 1 T urn on the computer . During the boot process, a blue bar with www .dell.com appears at the top of the scr een. 2 Immediately upon seeing the blue bar , press <Ctrl><F11>. If you do not pr ess <Ctrl><F11> in time, let the computer finish starting, and[...]

58 Reinstalling Software Removing PC Restore : NOTICE: Removing Dell PC Restore from the hard drive permanently deletes the PC Restore utility from your computer . After yo u have removed Dell PC Restore, you will not be able to use it to restore your computer operating sy stem. Dell PC Restore enables you to r estore your hard drive to the operati[...]

Reinstalling Software 59 3 Select a k eyboard layout and click Next . 4 T o access the recovery options, log on as a local user . T o access the command prompt, type administrator in the User name field, then click OK . 5 Click Dell F actory Image Restore . NOTE: Depending upon your configurati on, you may need to select Dell Factory T ools , then [...]

60 Reinstalling Software T o re install W indows, you need the Dell™ Operating System media and the Dell Drivers and Utilities media. NOTE: The Drivers and Utilities media contains drivers that were installed during the assembly of the computer . Use the Dell Drivers and Utilities media to load any required drivers. Depending on the region from w[...]

Finding Information 61 Finding Information NOTE: Some features or media may be optional and ma y not ship with your computer . Some features or media may n ot be available in certain countries. NOTE: Additional information may ship with your computer . Document/Media/Label Contents Serv ice T ag/Express Ser vice Code Label The Serv ice T ag/Express[...]

62 Finding Information Safety , Regulatory , W arranty , and Support Documentation This type of information may have shipped with your computer or is available online. • W arranty information • T erms and Conditions (U.S. only) • Safety instructions • Regulatory information • Ergonomics information • End User License Agr eement Service [...]

Getting Help 63 Getting Help Obtaining Assistance CAUTION: If you need to remove the comp uter cover , first disconnect the computer power and modem c ables from all electrical outlets. If you e xperience a problem with yo ur computer , you can complete the following steps to diagnose and troubleshoot the problem: 1 See "Solving P roblems"[...]

64 Getting Help F or instructions on using the Dell Su pport, see "T echnical Support and Customer Service" on page 64. NOTE: Some of the following serv ices are not alway s available in all locations outside the continental U.S. Call your loca l Dell representative for information on availability . T echnical Support and Customer Service[...]

Getting Help 65 • Dell Support e-mail addr esses mobile_support@us.dell.com support@us.dell.com la-techsupport@dell.com (Latin Amer ica and Caribbean countries only) apsupport@dell.com (Asian/P acific countries only) • Dell Mark eting and Sales e-mail addresses apmarketing@dell.com (Asian/P acific countries only) sales_canada@dell.com (Canada o[...]

66 Getting Help Product Information If you need information about additional products available from Dell, or if you would like to place an order , visit the Dell website at www .dell.com . F or the telephone number to call for your re gi on or to speak to a sales specialist, see "Contacting Dell" on page 69. Returning Items for W arranty[...]

Getting Help 67 Before Y ou Call NOTE: Have your Express Service Code ready when you call. The code helps Dell ’ s automated-support telephone sy stem direct y our call more efficiently . Y ou may also be asked for your Service T ag (located on the back or bottom of your computer). Remember to fill out the Diagnostics Checklist (see "Diagnos[...]

68 Getting Help Diagnostics Checklist Name: Date: Address: Phone number: Service T ag (bar code on the back or bottom of the computer): Express Service Code: Return Material Authorization Number (i f provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you co nnected to a network? Y es No Network, versio[...]

Getting Help 69 Contacting Dell F o r customers in the United States , call 800- WWW -DELL (800-999-3355). NOTE: If you do not have an active Inter net connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telepho ne-based support and service options. A v[...]

70 Getting Help[...]

Index 71 Index B beep codes, 35 C contacting Dell, 69 D Dell contacting, 6 9 Dell Diagnostics, 42 Dell T echnology Guide, 62 DellConnect, 64 Device Driver Rollback, 52 diagnostics beep codes, 3 5 Dell, 4 2 Diagnostics checklist, 68 documentation Dell T echnology Guide, 6 2 Service Manual, 6 2 drivers, 51 identifying, 5 1 reinstalling, 5 1 Drivers a[...]

72 Index Microsoft W indows License, 62 O operating system media, 5 9 r einstalling, 6 1 System Restore , 5 4 Operating System media, 61 P PC Restor e, 56 power troubleshooting, 4 5 power light conditions, 4 5 problems r estore to pr evious state, 5 4 R re installing drivers, 5 1 software, 5 1 re installing software, 51 S Service Manual, 62 setup, [...]

Index 73 V views front, 7 W W indows Vista Device Driver Rollback, 5 2 F actory Image Restor e, 5 6 P rogram Compatibility wizard, 4 8 reinstalling, 6 1 System Restore , 5 4 W indows XP Device Driver Rollback, 5 2 F iles and Settings T ransfer Wi z a r d , 1 9 PC Restore , 5 6 reinstalling, 6 1 System Restore , 5 4 wizar ds F iles and Settings T ra[...]

74 Index[...]