Edimax Technology NVR-4 инструкция обслуживания

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1 COPYRIGHT Copyright  Ed imax Technology Co., Ltd. all rights reser ved. No part of this p ublication may be rep roduced, transmitted, tran scribed, stored in a retrieval system, or translat ed into any langu age or computer language, in any form or by any means, elect ronic, mechanic al, magnetic, optical, chemic al, manual or otherwise, witho[...]

2 CONTENTS CHAPTER I: INTRODUCTION .......... .......... ............... .......... .......... .......... .......... .................... .......... .......... .......... .. 4 1.1 Features .......... .......... .......... .................. .......... .......... .......... .......... .................... .......... .......... .......... ..... 4 1.2[...]

3 3.6 Event Schedule ......... .......... .......... ................. .......... .......... .......... .................... .......... .......... .......... ..... 68 3.6.1 Schedule Setup.......... .......... .......... .................. .......... .......... .......... .................... .......... .......... .. 69 3.6.2 Event Server ........ .[...]

4 CHAPTER I: INTROD UCTION 1.1 Features Congratulates on p urchasing th is high-performance network video rec order! With this NVR, you can view an d manage four IP cameras on the n etwork, and keep th eir video in hard drive for future usag e. With built-in 2-bay SATA hard drive desi gn, the storage cap acity and system stability is hig hly expand[...]

5 1.3 Package Contents Please chec k the contents of your ne w Network Video Record er when you u npack the package. If an y item is missing, please c ontact your dealer of purchase for help. Item Description Quantity 1 Network Video Record er 1 2 AC power adapter 1 3 Power cord 1 4 CD with utility softwa re and u ser manual 1 5 Quick installation [...]

6 Flash: Transferring ne twork data Indicates hard drive 1 status ON: Hard drive 1 is online OFF: Hard drive 1 is offline Flash: Accessing hard drive 1 Indicates hard drive 2 status ON: Hard drive 2 is online OFF: Hard drive 2 is offline Flash: Accessing hard drive 2 Indicates USB status ON: USB device c onnected OFF: USB device n ot connected Flas[...]

7 (right) (ICON 1): HDD 2 is online (ICON 2): Ac cessing HDD 2 Power switch Switch NVR on/off 1: Switch NVR on 0: Switch NVR off System reset (bu tton) Resets NVR when NV R is not working p roperly. Use a pen or other sharp objec ts to press (10 second s) the button inside th e hole to reset the NVR. Power socket Conne cts to AC power adap ter Ethe[...]

8 1. Press the black tab on HDD enclosure 1 down. 2. Pull the black tab downward.[...]

9 3. Hold the HDD enc losure and pull it out . 4. Use your finger to rem ove white bracket in HDD enclosure, as instructed by the arrows.[...]

10 5. Put a 3.5” SATA HDD in the HDD enclosure, as in structed. HDD’s SATA connect or should be located at left. 6. Use screwdriver with screws to fasten HDD to HDD enclosure. P lease use the screws that come with HDD package, and b e careful when you are doing this. DO NOT u se forces to fasten HDD.[...]

11 7. Press the top of HDD e nclosure and fu lly push it back into NVR, as instruct ed (do not press white lever back now, and it should remain in open position in this step). Note: Do not pull t he hard drive out when the NVR is powered on, or data stored on the hard drive will be damaged. 8. Push the lever un til you hear a ‘click ’ sound. If[...]

12 9. Connect AC cord t o AC adapter and connect AC cord to power outlet on the wall. 10. Insert the AC adapter’s power plug into NVR’s powe r socket.[...]

13 11. Insert the Ethernet cable into NVR’s Ethernet socket. The other end of Ethernet cable should conne ct to your local network’s hub or switch. 12. Switch the p ower switch of NVR on. The ‘ POWER’ LED on th e front panel of NVR sho uld light up now. If not, please rechec k step 7 to 9 and m ake sure the power outlet you are connecting t[...]

14 CHAPTER II: USING T HE NVR WEB INTERF ACE 2.1 Locating the NVR ’s IP Address You can u se your new Network Video Rec order by its web user interface via web browser. You must kn ow the IP address of NVR before you can conne ct to it. The NVR will use DHCP server on your local n etwork to obtain an IP address aut omatically by default. Th erefo[...]

15 2.2 Accessing the Web I nterface When you k now the IP address of NVR, you can connect to it by web browser by entering its IP add ress in address bar. The use login screen will appear whe n you are connec ted: Lon in the NVR. The d efault username is ‘admin’ and th e default password is ‘1234’. Click ‘Apply’ or press ‘ENTER’ key[...]

16 IE 8 and e arlier versions: Right click the indication bar and click ‘Install This Add-on for All Users on This Compu ter…’ to install ActiveX plug-in. For IE 9: Click ‘Allow’ to install ActiveX plug -in. If you see ‘Wind ows Firewall has blocked some features of this p rogram’, click ‘Allow access’, or video serve r will not b[...]

17 Click ‘Yes’ to allow ch anges. After ActiveX plugin is installed, you should be able to see the video stream from c amera 2.3 Controlling Network Came ras Your new NVR is cap able to conn ect to multiple IP cameras and display their video streams simultaneously. You can also chan ge Pan and Tilt of camera. In this c hapter, you will learn ho[...]

18 Item Description Time & Date Displays current dat e and tim e. If the date and/or time is incorrect, please correct it or the data recorded by this NVR will become inacc urate when you need to review them. You can c orrect date and time by System setup -> Gen eral -> Time Setup menu. Pan & Tilt Controls the pan and tilt of remote I[...]

19 IP address In Quad display, mouse move over the icon, will get the IP address information. 2.4 Setup Wizard Setup wizard allows y ou to setup the NVR quickly and easily. It is a good idea to setup NVR by this way if it is first time you use this NVR. To access ‘Setup Wizard’ menu, click indicated button on the top of web int erface: The foll[...]

20 DHCP: This NVR will allocate an IP address automatically from your DHCP server on local network. Static IP: In put the IP address information m anually; please assign a uniqu e IP address on your net work. DNS1 and DNS2 are optional, but some network funct ionalities will not work if both fields are b lank. Input at least DNS1 when possible. Sta[...]

21 Click ‘Next’ to con tinue and NVR will conf igure th e hard disk(s) for you. Please n ote that if you configured h ard disk(s) before, you wi ll receive this messag e: You can c lick ‘Next’ button as you have configured storage space already. After these setup steps, you will be p rompted with th e setup information so far: Click ‘Back[...]

22 Please wait until c ountdown finishes, an d you will be prompted t o close current Internet Explorer window: Click ‘Yes’ to c lose window, and reconn ect to NVR. Your NVR will be ready to use. 2.5 Camera Setup Camera setup allows you to setup remote IP camera’s param eters, so NVR can access IP camera and start recording. To access ‘Came[...]

23 Item Description Auto Search Click this b utton and NVR will search all com patible IP cameras on your local area network, t his may requ ire few seconds to comp lete, please be patient. Search results will be displayed as follows: Check all boxes of IP camera you wish to ad d, and click ‘Apply’ to add all cameras into cam era list, or click[...]

24 Password: Inp ut the login password of IP camera. Model: Select th e IP camera’s model from dropdown me nu. HTTP port: In put the HTTP (web) p ort of IP camera. By default th is setting should b e ‘80’, if you change d the web port setting on IP c amera, input c orrect web port numb er here. RTSP port: Inp ut the RTSP (Real Time Stre aming[...]

25 Click ‘OK’ an d the IP camera will be delet ed, click ‘Can cel’ to abort. Start Click this b utton to start video recording. When recording video from this camera, this field will look like this: To stop recording, c lick ‘Stop’ button. Note: If you want to configure disk space , you must stop recording first. If NVR is recording any[...]

26 Item Description LAN Select this item to assign an I P address to network interface. Y ou will also need to select DHCP (NVR will obtain I P address from DHCP server automatically), or Sta tic IP (You have to assign IP address manually). If you selected static IP, Please input the IP address information: IP address: Please input the IP address y[...]

27 places (like from I nternet), you c an leave this field blank. DNS1: Please input the IP address of DNS server . If you don’t know its IP address, please c onsult your network adm inistrator. DNS2: Input backup DNS server’s IP add ress here. You can leave this field blank if you have only one DNS server. Start UPnP Check this box an d this N[...]

28 Provider: Select DDNS service provider from dropdown list. Hostname: In put hostname you acquired from DDNS service provider . Username: In put DDNS account’s username . Password: Inp ut DDNS account’s password. When you finish, click ‘Apply’ to save sett ings. NVR will start coun tdown for 120 seconds: Please wait until c ountdown finis[...]

29 The following screen will appear: To setup recording, select an IP camera from ‘Camera list’ by clicking its nu mber (under ‘#’ field) first, then click ‘Edit’ bu tton. There are two record ing settings p ages available: ‘Recording Se tup’ and Storage’. Please note : To make sure the camera’s motion de tection has been e nabl[...]

30 Then click ‘Ed it’ button. The following setu p page will appear: Item Description Split File When recording , NVR will split the recording file into smaller ones to ease file acc ess. You can select the individual file size from dropdown m enu here. Space Select the hard disk space you wish to save the video rec orded by this cam era. Motio[...]

31 You can d efine the recording sched ule here. Each b ox represents an hour of a week day, camera will record o nly when correspond ing box is checke d. All boxes are ch ecked by de fault, and you can check th e weekday box under weekly (all) to check all 0-23 hours in a weekd ay automatically. If you want to d efine a record job in the future, c[...]

32 Please click ‘ Recording Setup’ tab: The following setup page will appear: All hard drives will be listed here. If a disk is not configured for video recording, the ‘Space’ field will be blank, and you will not be able to store video files on it. If you want to d elete a configured d isk space, select the disk by click its radio but ton [...]

33 This procedure may require few minutes, please be patient. After d isk space has b een configured, you will s ee this message: Please wait until c ountdown finishes, an d you will be prompted t o close current Internet Explorer window: Click ‘Yes’ to c lose window, and reconn ect to NVR. Your NVR will be ready to use. If NVR have two hard dr[...]

34 USB flash drives: If the NVR con nect one USB flash, system will display th e information. 2.8 Video Playback You can p lay recorded video clips he re. To access ‘Playback’ menu, click indicated button on the top of web interface: When you e nter this page for the first time, you may receive add-on n otification (on the top of bottom of Inte[...]

35 And click ‘Run Add-on’, then you’ll b e prompted to run ActiveX c ontrol: Please click ‘ Run’ to enable Wind ows media player in I nternet Explorer, or you will not be able to see rec orded video. When Wind ows media player is enab led, you can search for recorded file: Item Description Camera Please select an IP camera from dropdown m[...]

36 You can u se this calendar to select a specific date. For time, you can use dropdown menu to select hour and m inute. End Time Specify the en ding date and t ime of video search. Search Start search for video files between starting an d ending time. When a video file is found, the search window will look like this: All found files will be listed[...]

37 Please note th at you will not be prompt ed to confirm file deletion, so only use ‘Delete’ button when you really want to rem ove a video file from NVR. 2.9 System Setup You can c onfigure NVR’s system paramete rs here. To acce ss ‘System Setup ’ menu, click indicated button on the top of web interface: There are 3 sub-menus available:[...]

38 Item Description Hostname You can configure NVR’s h ostname. This wi ll help you to iden tify NVR on network ( Some network servers and computers c an discover NVR’s hostn ame you set here). Time Zone Select the time zone of residence from dr opdown menu here. Synchronize with Computer Time Select this option and NVR will set its time by you[...]

39 working properly. Reset Clear all settings of NVR an d reset to factory de fault settings. You’ll be prompted t o confirm factory reset. Shutdown Shutdown NVR. Whe n you want t o remove the power supply or add / remove hard drive fr om NVR, please use this function or th e data saved on hard drive may corrupt and not b e able to use again. Bro[...]

40 2.10 Server Setup You can c onfigure NVR’s built-in net work server upload func tionality here. When you enable FTP server, you can rece ive log file on remote FTP file server whe n camera is disconnected ; when you enable Em ail function, you’ll receive PP POE notification e mail when network PP POE function is ope ned. To access ‘Server [...]

41 Folder The folder on FTP server you wish to save video files. Test FTP Click this b utton to establish a connec tion to FTP server to test connection. Email Item Description Enable SMTP Server Enable Email n otification functionality. SMTP Server Input SMTP server’s I P address or host n ame. Sender Email Input an E-ma il address here. This E-[...]

42 2.11 User Managem ent This NVR allows two kinds of user to login: Administrator and user. Adm inistrator can configure NVR and ap ply chan ges, while user only allowed viewing video files. Only 1 administrator is allowed , while more than one user is allowed. To ac cess ‘User Management’ menu, click ind icated button on th e top of web inter[...]

43 Confirm Password Input administrator’s new password again for confirmation. When you d ecided administrator’s new p assword, click ‘Ed it’ button to save c hanges. If the passwords in ‘Passwo rd’ and ‘Confirm Password’ field are differen t, you will receive an error message. Account Item Description Account List Lists all user ac[...]

44 There are two tabs in this page: You will find general NVR inf ormation under ‘General’: NVR activities are recordin g under ‘ Log’:[...]

45 Item Description First page Go to first page of sy stem log. Previous Go to previous page . Next Go to next page. Final page Go to last page of sys tem log. Clear Remove all logs from NVR . Refresh Reload log and display latest log information.[...]

46 CHAPTER III: CMS L ITE 3.1 Installation Perform CMSLite inst allation: setup.exe Click Next[...]

47 Click Install Installation steps: Press Finish to complet e system installation. After comp leting installation, th ere will be a hyperlink CMSLite produced on desktop.[...]

48 Shortcut Click desktop link to execute CMSLite. Enter valid acc ount and password (th e default account is “adm in” and the default password is “1234”). Click OK button to en ter main menu. In case of wrong information entered, there will a notice shown. Click Exit bu tton to complete the system. Note: The minim um screen resolution sup [...]

49 3.2 Main Menu : Capable to check the curren t camera device list and group list (tree structu re). Click the arrow to pop up or scale the whole lis t. Device mainten ance: To create new area, location, d evice sating, group setup. View video: classified into d evice check and group chec k; or directly click c amera page or group p age at top lef[...]

50 Report log: Provide system u se log, video p layback log, acc ount abnormal chan ge log for check an d output PTZ operating pan el and preset p oint operation and setup are valid only in one split window. In case that it does not support model P TZ, no response will be ach ieved if to click some functional bu ttons. Eight directional PT operatio[...]

51 4.1 Area Setup Administrators can add/m odify/remove area data at will.  Add: Press Add button. It will be OK to click Save butt on just after entering area name.  Modify: Slide the mouse to click one area name to be ch anged from area list; ente r the correct name and press Save butt on to complete modification. 3.3.1 Area Setup Administr[...]

52  Add: Press Add button. It will be OK to click Save butt on just after entering area name.  Modify: Slide the mouse to click one area name to be ch anged from area list; ente r the correct name and press Save butt on to complete modification.  Remove: After sliding the mouse to click one area name to be change d from area list, it will [...]

53 3.3.2 L ocation Setup Administrators can add/modify/remove lo cation data at will.  Add: Press Add button; after selec ting data (Oth er data are for reference only, t hey are not required for input.) of area located and entering location name, it will be OK just to clic k Save button.  Modify: Slide the mouse to click the area name to be [...]

54  Remove: After sliding the mouse to click one location to be changed from location list, it will OK just to p ress Remove button. In case of location data existing in th is location, “remove” is prohibited. 4.3 Camera device setup : The devices inc lude IP Cam era, Video Server and NVR. Administrators can add/modify/remove d ata of the de[...]

55  Select brand and model (Pop up to select brand of camera. In case of wrong selection, came ra can not be correctly shown.)  Enter devic e name (Caption d isplayed on real time camera or icon shown on figure)  Enter IP location (Directly enter IP or Domain name)  Enter devic e number and location (not required)  Enter linked accou[...]

56  Modify: Slide the mouse to click one device name to be changed from camera device list; after m aking modification in field to be changed , press Save button to complete m odification. The operation mode s of each field are the same as the added action.  Remove: Slide the mouse to click one camera device name to be chan ged from camera de[...]

57 3.3.3 Group Setup Administrators can add/modify/remove g roup data of the camera devices at will. Group setup is c onvenient for video man agement an d view.  Add: Press Add button; after en tering group name and click ing camera located, it will OK just to press S ave button.  Modify: Slide the mouse to click one group name to be chang ed[...]

58 Back to main m enu: After completing setu p the related devices, press OK but ton to return to the main menu. (I f not to press OK butt on, some operations of the m ain menu are lock ed and can not be performed.) At this time , the camera device group data at top left corner of the main men u will ails be acc ordingly changed. (Arrow zoom li st [...]

59 3.3.4 Status Collectin g Steps If the statu s collecting field of the c amera device is set to Yes, the system will supervise if the device if normal by CMS IP Came ra Status service procedure b eing performed at background. I f abnormality detec ted, it will notify CMNS for proce ssing (Event trigger) System exiting will au tomatically close th[...]

60 Real time video  1/4/9/16 : According to spilt mode select ed, it is to display real time video. If camera qu antity is more than q uantity of split, page-next and page-previous button will be shown. The current total num ber of page is shown in the middle.  Page-next/page-p revious: Switchover of displayed video camera.  Automatic scan[...]

61  Right button list: Click right bu tton of the mouse on device n ame to select to display a list. Click th e desired fun ction.  Connect: In case of video interrupted , click Connect to conne ct with the camera again.  Disconnect: If stop is required, c lick Disconnect. If displaying c amera is required, it is to click Connect.  Came[...]

62 3.4.2 Group Check Click group c heck, click one group name from the list; th e system will record camera data of this group set. The system will first ly display camera in split 1. And , aiming at demand, th e system performs functions lik e 1/4/9/16 /full screen/page-next/p age-previous/automatic scan/PT. If to click t o select a certain group [...]

63 The butt on operating method is the same as device view mode. 3.4.3 Event Alarm When th e system detects abnormality wit h the device, the icon at bottom of th e main menu will start flashi ng.  Click event alarm icon to check locat ion of abnormality with the device. Press X button at left bottom to return hide event alarm list, retu rn to t[...]

64 3.5 Electronic Map Includin g functions of electronic map maintenance and electronic m ap browser 3.5.1 Electronic Map Maintenance Administrators can add/modify/remove el ectronic m ap data at will.  Add: Press Add button; after selec ting one map file (t he uploaded file types are BMP/JPG/GIF/PNG), you can find map file in the preview area a[...]

65 After completing ad ding, editin g camera location button will be shown. Click it to enter came ra location editing.  Add cam era to map: Select one c amera from camera list to be placed in to the map, slide t he mouse to this E-MAP t o find the location to be placed in, and then p ress the mouse to pop up a window for selecting c amera direc[...]

66  Added t o map link: Electronic map s can be linked togethe r. After selecting the electronic map to be linked, move th e mouse to map area to find the location to be place d in. Then, click th e mouse to complete electronic map location editing.  Remove map link from the map : Find map link in the map, click right butt on of the mouse. Th[...]

67  Remove: Click one electronic m ap name in the electronic map list to be removed; it will be OK just t o press Remove bu tton. The system will ask yo u to make sure if really to remove data of the elec tronic map. 3.5.2 Electronic Map Browser After clicking the main menu, you c an select one elec tronic map to browse.[...]

68  Map list: List out electronic map for users to op erate. Click any elec tronic map to show this map an d camera location linking with the map.  Click any camera icon to browse real time video of the came ra (pop up the window); click m ap link to switch over to anoth er electronic map.  Close map: Return to browse real time vid eo of t[...]

69 3.6.1 Schedule Setup Administrators can add/modify/remove s chedule setup data at will.  Add: Press Add button; after en tering schedule name, select period of time ( half hour is one period) ; and finally click Save button to complete adding. Click setup of each pe riod of time with the mouse (Press Setup for once, an d press it again to rem[...]

70  Remove: Click one schedule name in the schedu le list to be changed; it will be OK just to press Remove button. If t here is still set trigger data in the schedu le, there will be a warning note shown, and “rem ove” is prohibited. 3.6.2 Event Server Administrators can add/modify/remove even t server setup d ata at will. SMTP server  E[...]

71  Sender: E-m ail from sender t o send trigger event n otice;  Authentic ation information: If aut hentication is required for SMTP, p lease enter account/p assword of the sender;  SMTP port: The preset is 25; if SMTP server port and port even t are with preset value, they c an be changed to c orrect data. FTP server:  Enable FTP: Wit[...]

72 3.6.3 Event Trigger Aiming at each camera, administrator can ad d/modify/remove e vent trigger setup data at will. In case of abnormal event happ ened, disposal action to be triggered can be selected. Setup for each camera to be triggered is required. Firstly select the cam era to be set from the came ra list. If it was set ready, t here would b[...]

73  SMTP: If to sen d notice when event happens, please select SMTP and click e-mail information in t he address book. Message subject and text to be sent c an be set.  Play audio: I f to send audio when even t happens, you m ay click browser button to select one sound level (*.wav). You may press test b utton to check if normal play can be p[...]

74 Press OK button to return to the main menu. 3.8 System Maintena nce Includin g the functions of account m anagement, address book setu p, system setu p and password chan ge (Common user ac count login), click the page with ite m to be maintained on for data setup and m aintaining. 3.8.1 Account Mana gement Administrator can change password of ad[...]

75  Modify: Click one user account from user account list to b e changed with the mouse; after ent ering correct data in the right field, press Save button to complete m odification.  Remove: Click one account from the user accoun t list to be deleted, it will be OK just to press Remove button. The system will pop up a notice to confirm your [...]

76  Modify: Click one name from add ress book to be changed with the mouse; after entering th e correct data, press Save b utton to complete modification.  Remove: Click one name to b e removed from the ad dress book with the mouse, it will OK just to press Re move button. The system will pop up a notice for confirm your removing.[...]

77 3.8.3 System Setup  System information:  Scan time interval: Automatic scan time interval by second; after selecting th e desired seconds, it will be OK just to press the Apply button.  Enable start t he software when windows start  Language: Set language for the system; after selecting the desired language, it will be OK just to pre[...]

78 button to restore th e system to th e status of the datab ase. Before performing restoring, the system will ask you to make sure if to make a backup;  Remove: Select one file to be removed from the bac kup database list; just to press Remove button to delete th e backup database;  Download: Select one file to be downloaded from the b ackup[...]

79 3.9 Video Playback After pressing Playb ack button in the main menu, the system will pop up a playback page (If another screen is conn ected, it will be popped up on the second screen .) User may perform operati on in the main menu and playbac k interface.  Select cam era and inquiry conditions: Select a camera and a period of time for playba[...]

80 the video file.  Play control  Control of play/paus e/stop can be performed on the video;  In c ase of couples of videos in the folder, the previous and last video are for option;  Click the right button of the m ouse on the being played vid eo, advanced operation can b e performed (play spe ed, volume and zoom)  Download video fi[...]

81  Search: Select the account, functions t o be performed and period of time to be searched; p ress Search butt on to find out system use log.  Export: After pressin g export CSV file for the searche d files, the system will export the file to the designated catalogue.  Remove: In case of too many log files, whe n the file can be searched[...]

82  Search: Select the camera, accoun t and period of time for file p layback to be searched, an d press Search but ton to find video playback log.  Export: After pressin g export CSV file for the searche d file, the system will export the file to the designated catalogue.  Remove: In case of too many log files, whe n the file can be searc[...]

83  Search: Select the changed ac count, operation action (Add /Modify/Remove) and period of time for chan ge to be searched, and press Search b utton to find acc ount change log. Information of curre nt password, name and password, and new account, n ame and password will be recorded.  Export: After pressin g export CSV file for the searche [...]

84 CHAPTER IV: APPEN DIX 4.1 Troubleshooting Please don’t panic when you foun d this NVR is not working properly. Before you sen d th is NVR back to us, you can do some simp le checks to save your time : Problem Solution Cannot conn ect to the NVR 1. Please check the IP address of NVR again. 2. Please make sure the network cable is c orrectly con[...]

85 Recording Frame Rate 120 fps at H.264 Export File Format AVI Recording Search Date/Time Playback Play / Pause / Stop / Fast Forward Video Split Mode 1/4 split PTZ Control Yes Event Handling Motion / System Event Trigger Action FTP CMS Yes (CMS Lite) Log Yes Remote Managemen t IE / CMS Expandability Free Bundled CMS ( CMS Lite ) Manage 16 sets of[...]

86 Federal Communication Comm ission Interference S tatement This equipment has b een tested and found t o comply with the limits for a Cl ass B digital device, pursuant to Part 15 of FCC Rules. These limits are designed to pr ovide reasonable pr otection against h armful interference in a residen tial installation. This equipm ent generates, us es[...]

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