Epson ACULASER M8000 инструкция обслуживания

User’s Guide NPD3936-00 EN[...]

Copyright and Trademarks No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any me ans, mechanical, photocopying, recording, or otherwise, without th e prior written permission of Seiko E pson Corporation. No patent liability is assumed with re spect to the use of the in formation contained[...]

Scalable type outlines are licensed from Monotype Imaging, Inc. Albertus, Arial, Coronet, Gillsans, a nd Times New Roman are trademarks of The Monotype Corporation registered in the United States Patent and Trademark Office an d may be registered in certain jurisdictions. ITC Avant Garde Gothic, ITC Bookman, ITC Zapf-Chancery, an d ITC ZapfDingbats[...]

Operating System Versions In this manual, the followi ng abbreviations are used. Windows refers to Windows Vista, Vista x64, XP, XP x64, 200 0, Ser ver 2008, Server 2008 x64, Server 2003, and Server 2003 x64. ❏ Windows Vista refers to Windows Vist a Ultima te Edition, Windows V ista Ho me Premium Edition, Windows Vista Home Basic Edition, Windows[...]

Contents Safety Instructions W a r n i n g s , C a u t i o n s , a n d N o t e s ........................................................... 1 3 Important Safety Instructions ......................... ........................... ........ 1 3 S e t t i n g u p t h e p r i n t e r ...... ................. ................ ............... ......... 1 [...]

Optional paper cassette un i t ................................................ ......... 3 8 Notes on loading A4 size p a p e r .......................... ............................. 3 8 S e l e c t i n g a n d U s i n g P r i n t M e d i a ........ ..................................... ............. 3 9 L a b e l s .............................[...]

T r a y M e n u ........................... .................................... ......... 6 9 E m u l a t i o n M e n u ..... ............................................ .................. 6 9 P r i n t i n g M e n u ...................... ....................................... ........ 7 0 S e t u p M e n u ........................ ............[...]

I n s t a l l i n g t h e S t a c k e r ......... .......................................... ........... 1 2 1 R e m o v i n g t h e S t a c k e r ..... ........................ ................................. 1 2 7 M e m o r y M o d u l e ............... ............... ...................... ........... ....... 1 3 1 Installing a memory m o d u[...]

T h e R e a d y l i g h t d o e s n o t t u r n o n .................................................... 1 8 5 T h e p r i n t e r d o e s n o t p r i n t ( R e a d y l i g h t o f f ) ............................................ 1 8 5 The Ready light is on but nothin g p r i n t s .................... .......................... 1 8 5 The optional [...]

Printing in the PostScript 3 Mode Pr o b l e m s ................ .............. ................. 1 9 8 The printer does not print correctly in th e P o s t S c r i p t m o d e ...... ............... ......... 1 9 9 T h e p r i n t e r d o e s n o t p r i n t ............. ................. ................ ............ 1 9 9 The printer or its dr[...]

Chapter 9 About the PostScript Prin ter Driver S y s t e m R e q u i r e m e n t s ........ ................. .................. ............. .......... 2 1 7 P r i n t e r h a r d w a r e r e q u i r e m e n t s .. ..................... ...................... ......... 2 1 7 Computer system requirements. ................... .................... .[...]

U S B i n t e r f a c e .............. ................. ................ .............. ........ 2 3 4 E t h e r n e t i n t e r f a c e ....... ................. ................ ............... .......... 2 3 4 O p t i o n s a n d C o n s u m a b l e P r o d u c t s ........ ................. ................. ............. 2 3 4 O p t i o n a l[...]

Safety Instructions Warnings, Cautions, and Notes w Warnings must be followed carefull y to avoid bodily injury. c Cautions must be observed to avoid damage to your equipment. Notes contain important information and useful tips on the operation of your printer. Important Safety Instructions Setting up the printer ❏ Because the printer weighs appr[...]

❏ Be sure the AC power cord meets the relevant local safety standard s. Use only the power cord that comes with this product. Us e of the another cord may result in fire or electric shock. This product’s power cord is for use with this prod uct only. Use with other equipment may result in fire or electric shock. ❏ If damage occurs to the plug[...]

❏ Connect your printer to an electrical outlet th at meets the power requir ements o f this printer. Your printer’s power requirements are indicated on a label attached to the printer. If you are not sure of the power supply specifications in your area, contact your local power company or consult your dealer. ❏ If you use an extension cord, m[...]

3. Turn the circuit breaker switch back to ON . a. circuit breaker switch b. test button If you notice anything unus ual, contact your local Epson dealer or representative. EPSON AcuLaser M8000 Series User's Guide Safety Instructions 16[...]

Finding the place for the printer When relocating the printer, alwa ys choose a location that has ade quate space for easy operation and maintenance. Use the foll owing illustration as a guide for the amount of space required around the printer to ensure smooth operation. a b c d e a. 35 cm b. 30 cm c. 10 cm d. 76 cm e. 20 cm To install and use any[...]

❏ Place the printer near an electrical outlet where yo u can easily pl ug in an d unplug the power cord. ❏ Do not put your printer where the cord will be stepped on. ❏ Do not use printer in a damp environment. ❏ Avoid locations that are subject to direct sunlight, excessive heat , moisture, oil vapor, or d ust. ❏ Do not place the printer [...]

❏ Do not insert your hand deep into the fuser unit as some co mponents are sharp and may cause injury. ❏ Never push objects of any kind through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock. ❏ Do not sit or lean on th e printer. Do not put heav y objects on th[...]

Handling the consumables ❏ Do not burn used consumables because they migh t explode and injure so meone. Dispose of them according to local regulations. ❏ Be sure to keep consumable compon ents out of the re ach of children. ❏ When handling an imaging cartridge, always place it on a clean, smooth surface. ❏ Do not attempt to modify an imag [...]

Safety Information Laser safety labels w Warning: The performance of procedures and adjustments other than those specified in the printer’s documentation may result in hazardous radiatio n exposure. Your printe r is a Class 1 laser product as defined in the IEC60825 specifications. The label shown is attached to the back of the printer in countri[...]

❏ Use of multiple laser printers in a confin ed area ❏ Operation in conditions of extremely low humidity ❏ Poor room ventilation ❏ Long, continuous printing toge ther with any of the above Printer location The printer should be located so that the exhaust gases and heat generated are: ❏ Not blown directly into the user’s face ❏ Vented[...]

Chapter 1 Getting to Know Your Printer Printer Parts Front view a. face-down tray b. top cover c. control panel d. right side cover e. paper indicator f. standard lower paper cassette g. power switch h. paper support EPSON AcuLaser M8000 Series User's Guide Getting to Know Your Printer 23[...]

Rear view a. cover B lever b. cover B c. upper option cover d. AC inlet e. circuit breaker switch f. lower option cover g. parallel interface connector h. USB interface connector i. Type-B interface card slot cover j. Ethernet interface connector EPSON AcuLaser M8000 Series User's Guide Getting to Know Your Printer 24[...]

Inside the printer a. imaging cartridge b. cover A c. MP tray d. tray paper size switch Control panel EPSON AcuLaser M8000 Series User's Guide Getting to Know Your Printer 25[...]

a. LCD panel Displays printer status me ssages and control panel menu settings. b. Cancel Job button Press once to cancel the current print job. Press and hold for more than two seconds to delete all jobs from the printer memory. c. Data light (Green) O n w h e n p r i n t d a t a i s s t o r e d i n t h e print buffer (the section of printer memor[...]

❏ A4 Stacker (C12C802562) This unit increases paper output capaci ty to a maximum of 500 sheets of paper. ❏ CompactFlash Memory This option enables you to store overlay forms, use Reserve Job function , and improve the collate printing environment. By using the Reserve Job fu nction, you can store prin t jobs in th e printer’s CompactFlash me[...]

Provides you with detailed information on the pr inter’s functions, option al products, maintenance, troubleshooting, and te chnical specifications. Network Guide Provides network administrators with information on both the printer driv er and network settings. Font Guide Provides you with information on fo nts used on the printer. You need to co[...]

Security printing This printer enables you to print with security func tion. For example, you can store print jobs on the memory and print them later directly from the pr inter’s control panel. You can also print a document as a copy-protected document. Th e printer can encrypt print data using the SSL (Secure Sockets Layer) protocol to protect c[...]

Chapter 2 Printing Tasks Loading Paper into Your Printer This section describes how to load paper. If you use special media such as transparencies or envelopes, see also “Selecting and Using Print Media” on page 39. For sp ecifications or details about the paper types and sizes, see “Paper” on page 229. c Caution: Do not let the paper’s e[...]

2. Slide the paper guides to acco mmodate the paper you are loading. Note: When the loading paper size is bigger than B4, open the exte nsion tray on the MP tray to accommodate the paper. EPSON AcuLaser M8000 Series User's Guide Printing Tasks 31[...]

3. Load a stack of the desired paper with the printa ble surface facing up. Th en slide the paper guides to get a snug fit. Note: Make sure that you do not load paper beyond the limit mark. EPSON AcuLaser M8000 Series User's Guide Printing Tasks 32[...]

4. Turn the tray paper size switch to match the size of the loaded paper. Note: ❏ After loading paper, set the MP Type setting on the control panel to match the type of paper loaded. For details, see “Tray Menu” on page 69. ❏ If the tray paper size switch is set to , set the MP Tray Size setting on the control panel to match the size of the[...]

2. Remove the tray cover. 3. Pinch the knobs and slide th e paper guides to accommodate the paper you are loading. Note: When loading paper that is A3, B4, A4 portrait, or l arger, exte nd the paper cassette. If you do not need to extend the paper cassette, go to step 8. EPSON AcuLaser M8000 Series User's Guide Printing Tasks 34[...]

4. Slide the unlock levers outward. 5. Pull out the paper tray to extend the paper ca ssette and align the arrow marks according to the paper size. EPSON AcuLaser M8000 Series User's Guide Printing Tasks 35[...]

6. Slide the unlock levers ba ck to their lock positions. 7. Pinch the knobs and slide th e paper guide to accommodate the paper you are loading. EPSON AcuLaser M8000 Series User's Guide Printing Tasks 36[...]

8. Load a stack of the desired paper on the center of the paper cassette wi th the printable surface facing up. Note: Make sure that you do not load paper beyond the limit mark. 9. Insert the paper size label into the front of the paper cassette. 10. Replace the tray cover. EPSON AcuLaser M8000 Series User's Guide Printing Tasks 37[...]

11. Reinsert the paper cassette into the printer. Note: After loading paper, set the Cassette1 Size / Cassette1 Type settings to match the loaded paper size and paper type on the control pane l. For details, see “Tray Menu” on page 69. Optional paper cassette unit The paper sizes and types supporte d by the optional 500-Sheet Univ ersal Paper C[...]

Paper source Orientatio n of paper in paper source Tray paper s ize switch Control panel Tray Menu - MP Tray Size Lower cassette Portrait Unnecessary Unnecessary Landscape Unnecessary Unnecessary Selecting and Using Print Media You can use special media, such as labels, envelopes, thick paper, and transparencies. When loading special media, you sho[...]

Note: ❏ Depending on the quality of labels, the printing environment, or the printing procedure, labels might be wrinkled. Make a tria l print ru n before you pr int on a lot of labels. ❏ Duplex printing is not available for labels. ❏ Press a sheet of paper on top of ea ch sheet of labels. If the paper sticks, do not use those labels in your [...]

Paper Size: Mon, C10, DL, C5, C6, IB5 Paper Source: MP Tray Note: ❏ Depending on the quality of envelopes, the prin ting environment, or the printing procedure, envelopes might be wrinkled. Ma ke a trial print run before yo u print on a lot of envelopes. ❏ Duplex printing is not available for envelopes. ❏ When printing on envelopes, open cove[...]

❏ MP tray Printer driver settings: Paper Size: A4, A3, A5, A6, B4, B5, LT, HLT, LGL, GLT, GLG, B, EXE, F4 Paper Source: MP Tray Paper Type: Thick (for 91 to 157 g/m paper), Extra Thic k (for 158 to 216 g/m paper) Note: Duplex printing is not avai lable for extra thick paper. Transparencies Available paper source : ❏ MP tray Printer driver[...]

Printer driver settings: Paper Size: User Defined Size Paper Source: MP Tray Paper Type: Normal, Transparency , Labels, Thick, Extra Thick Note: ❏ Depending on the quality of the no n-standard size paper, the printi ng environment, or the printing procedure, the paper might skew. Make a trial print run before you print on a lot of non-standard si[...]

From the computer For Windows users Double-click your printer’s icon on the taskba r. Select the job in the list, then click Cancel from the Document menu. Setting the Print Quality You can change the print quali ty of printouts through setti ngs in the printer driver. In the Automatic setting, you can select a print mode according to your printi[...]

2. Click Automatic , then choose desire d printing quality. 3. Click OK . Using the Advanced setting For Windows users 1. Click the Basic Settings tab. EPSON AcuLaser M8000 Series User's Guide Printing Tasks 45[...]

2. Select Advanced . Then select the most appropriate setting from the list according to the type of document or image you want to print. When you choose a predefin ed setting, other settings such as Print Quality and Screen are set automatically. Changes are shown in the current settings list on th e Setting Information dialog box that appears by [...]

Note: ❏ You cannot use a predef ined setting name for your custom settings. ❏ The saved custom settings can only be used with the printe r driver you saved them to. Even if multiple printer names are set for a printer driver, the s ettin gs can be available only for the printer name in which you saved the settings. ❏ You cannot d elete pr ede[...]

3. Select the Toner Save check box, then click OK . Setting the Advanced Layout Duplex printing (with the Duplex Unit) This function allows you to print on both sides of the paper automatically by installing the optional Duplex Unit. For Windows users 1. Click the Basic Settings tab. 2. Select the Duplex check box, then select Left , Top , or Right[...]

3. If you want to make detailed settings, click Duplex Settings to open the Duplex Settings dialog box. 4. Make appropriate settings. For details about each setting , see online help. 5. Click OK . Output settings This function allows you to outp ut A4 size paper horizontally, vert ically, or alternately in case of collate printing. For Windows use[...]

3. Select Eject Horizontal ly , Eject Vertically , or Eject Alternately for the output direction. If you select Eject Horizontally , all A4 size pages are output horizontally. If you select Eject Vertically , all A4 size pages are output vertically. If you select Eject Alternately , each copy can be output in alternate directions for collating docu[...]

3. If you want to make detailed settings, click More Settings . The Print Layout Settings dia log box appears. 4. Make appropriate settings. For details about each setting , see online help. 5. Click OK . Resizing printouts This function allows you to en large or reduce your document. For Windows users 1. Click the Advanced Layout tab. EPSON AcuLas[...]

2. Select the Zoom Opti ons check box. 3. If you want to resize pages auto matically to fit the output paper, select the desired paper size from the Output Paper drop-down list. If you want to resize pages by a sp ecified magnification, select the Zoom To check box, then specify the percentage. You can also select the output paper size. 4. Select U[...]

2. Select a watermark that you want to use from the Watermark drop-down list. 3. If you want to make detailed setti ngs, click Watermark Settings , and make appropriate settings. For details about each se tting, see online help. 4. Click OK . Making a new watermark For Windows users 1. Click the Advanced Layout tab. 2. Click New/Delete . 3. Select [...]

5. Click Save . Your watermark will ap pear in the List box. Note: ❏ To edit the saved text watermark, select it fr om the List box, then follow the steps 4 and 5. ❏ To remove the saved wat ermark, select it from the List box, then click Delete . After removing it, be sure to click OK to close the dialog box. 6. Click OK . Note: ❏ You can reg[...]

2. Select the Header/Footer check box, then click Header/Footer Settings . 3. Select the items from the drop-down list. Note: ❏ If you select Collate Number , the number of copies is printed. ❏ When using the Reserve Job function, you cannot select Collate Number . 4. Click OK . Printing with an overlay This function allows you to pr int a stan[...]

2. Select the Form Overlay check box. 3. Select Create Overlay Data , then click More Settings . The Create Form dialog box appears. 4. Type the form name in the Form Name bo x and its description in the Description box. 5. Select Foreground Document or Background Document to specify whether the overlay will be printed as foreground or background o[...]

Printing an overlaid document You can select the registered form data from the Paper Source drop -down list on the Basic Settings tab. For registering form data in the Paper Source, see step 6 in “C reating an overla y” on page 55. If overlay form data is not regist ered in the Paper Source or if yo u want to make detailed settings, follow the [...]

Printing with an over lay (with the storage) This function allows you to regist er the overlay form data on the storage. The optional CompactFlash memory installed on the printer is us ed as the storage for this product. This function is availab le only when the following cond itions are satisfied. ❏ The optional CompactFlash memory is installed [...]

7. Select the form name from the Form Names list, and then click Register . Note: ❏ Only form names that ca n be registered appear on the Form Names list. ❏ Click Print List to print the form list registered in the printer. 8. Click Back to close the Register to Storage dialog box. 9. Click OK . Printing a overlaid document 1. Click the Advance[...]

4. If you delete all overlay form data, select All , then click Delete . If you want to delete some specific data, select Selected , enter the form name in the Fo rm Name edit box, then click Delete . Note: ❏ If you need the list of the regi stered overlay form data, click Print List to print it and confirm the form name. Also, if you need a samp[...]

2. Select Copy from the Anti-Copy Pattern drop-down list. 3. Select Front or Back t o s e l e c t i f “ C O P Y ” i s p r i n t e d i n f r o n t o r b a c k o f t h e i m a g e s i n t h e d o c u m e n t . 4. Click OK . Printing Web Pages to Fit Your Paper Size This function allows you to make Web pages fit to your paper size when printing. I[...]

Using the Reserve Job Function This function allows you to store print jobs on th e printer’s memory and to print them later directly from the printer’s control panel. You can prevent the printed document from being looked at by other people by applying a password to the print job. This function uses the followi ng types of printer memory. Prin[...]

1. Click the Optional Settings tab, then click Reserve Jobs Settings . The Reserve Jobs Settings dialog box appears. 2. Select the Reserve Job On check box, then select Re-Print Job , Verify Job , Stored Job , or Confidential J ob . 3. Enter a user name and job name in the corresponding te xt boxes. If you selected Confidential Job , enter a four-d[...]

Chapter 3 Using the Control Panel Using the Control Panel Menus When to make control panel settings In general, printer driver se ttings override sett ings ma de using the control panel. You should make the following se ttings by using the control pane l because these se ttings cannot be made in the printer driver. ❏ Settings to select emulation [...]

5. Press the r Right button to carry out the operation indica ted by an item, such as printing a configuration status sheet or resetting the printer, or to view the setting s available for an item, such as paper sizes or emulation modes. Use the u Up and d Do wn buttons to scroll through avai lable settings, then press the r Right button to select [...]

Note: To delete the bookmarked menus, select Reset All from the control panel’s Reset Menu . Control Panel Menus Note: Some menus an d items appear only wh en a corresponding optional device is installed or an appropriate setting has been done. Information Menu Press the d Down or u Up button to select an item. Press the r Right button to print a[...]

Item Values Toner E******F to E F Fuser Unit Life E******F to E F Total Pages 0 to 9999999 9 *1 Available only when the jobs are stored by using the Quick Print Job feature. *2 This item appears only when Form Overlay data exis ts. *3 Available only when the Network I/F setting in Network Menu is set to On . *4 Available only when an opti onal inte[...]

Prints a sheet showing the working status of the optional interface. USB Ext I/F Status Sht Prints a sheet showing the workin g status of the USB interface. PS3 Status Sheet Prints a sheet showing information about the PS3 mode such as the PS3 version. PS3 Font List, PCL Font Sample, ESCP2 Font Sample, FX Font Sample, I239X Font Sample Prints a sam[...]

Tray Menu Item Settings (default in bold) MP Tray Size A4 Portrait, A4 Landscape , A3, A5, A6 , B4, B5, LT , HLT, LGL, GLT, GLG, B, E XE, F4, MON, C10, DL, C 5, C6, IB5 Cassette1 Size/Cassette2 Size * / Cassette3 Size * / Cassette4 Size * A4 Portr ait, A4 Land scape, A3 , A5, B4, B5 , LT, LGL MP Type Plain , Preprinted, Letterhead, Recycl ed, Color[...]

Item Settings (default in bold) USB Auto , ESCP2, FX , I239X, PS3, PCL Network Auto , ESCP2, FX, I2 39X, PS3, PCL AUX * Auto , ESCP2, FX , I239X, PS3, PCL * Available only wh en an optional Type-B inte rface card is installed. Printing Menu Note: The settings are overridden by the se ttings made in the printer driver. Item Settings (default in bold[...]

Wide A4 Selecting On decreases the left and right margins from 4 mm to 3.4 mm. Orientation Specifies whether the page is printed in portrait or landscape orientation. Resolution Specifies the printing resolution. RITech Turning RITech on produces smoother and crisper li nes, text, and graphi cs. Toner Save When this setting is selected, the printer[...]

Adjusts the vertical printing positi on on the back of the paper when prin ting on both sides. Use this if the printout on the back is not where you expected. L Offset B Adjusts the horizontal prin ting posi tion on the back of the paper when printing on both sides. Use this if the printout on the ba ck is not where you expected. Setup Menu Item Se[...]

Item Settings (defa ult in bold) Toner Alert Skip , Set LCD Contr ast 0 to 7 to 15 RAM Disk *6*7 Off , Normal, Maximu m *1 Available only when the corresponding option is installed. *2 Available only when you use A4, A3, A5, B4, B5, LT, HLT, LGL, GLT, GLG, B, EXE, or F4 size paper. *3 Available only for ESC/Page, ESC/P2, FX, or I239X mode. *4 Not a[...]

Stacker Specifies whether or not to output the paper to the face-down tray when the Stacker is full. MP Mode This setting determines whethe r the MP tray has the highes t or lowest priority when Auto is selected as the Paper Source setting in the printer driver. When Normal is selected as the MP Mode, the MP tray has the highest priority as the pap[...]

Specifies whether or not to eject paper when the li mit specified in the Time Out setting is reached. The default is Off , which me ans paper is not ejected wh en the time-out limit is reached. Size Ignore If you want to ignore a paper size error, select On . When you turn this it em on, the printer keeps printing even if the image size ex ceeds th[...]

Optional RAM capacity (Total RAM capacity) RAM Disk setting Off Normal Maxim um 0 MB (Total 128 MB) Disabled 16 MB 16 MB 64 MB (Total 192 MB) 32 MB 64 MB 128 MB (Total 25 6 MB) 64 MB 128 MB 192 MB (Total 32 0 MB) 96 MB 144 MB 256 MB (Total 38 4 MB) 128 MB 144 MB 320 MB (Total 44 8 MB) 160 MB 192 MB 448 MB (Total 57 6 MB) 224 MB 320 MB Reset Menu Cl[...]

Restores the control panel menu settings to their default values. Reset Transfer Counter Reset the transfer life counter when you replace the transfer. Reset Fuser Counter Reset the fuser unit life counter when you replace the fuser unit. Reset Feed Roller C2/C3/C4 Counter Reset the feed roller C2/C3/C4 life counter when you replace the feed roller[...]

Time Setting Specifies the current date and ti me by entering them directly. Date Format Specifies the format to display the date. Parallel Menu These settings control communication between the printer and the co mputer when using the parallel interface. Item Settings (default in bold) Parallel I/F *1 On , Off Speed *1*2 Fast , Normal Bi-D *1*2 ECP[...]

Buffer Size Determines the amount of memo ry to be used for rec eiving data and printing data. If Maximum is selected, more memory is allocated for receiving data. If Minimum is selected, more memory is allocated for printing data. Note: ❏ To activate Buffer Size settings, you must turn off the printer for more than five seconds then turn it back[...]

Item Settings (default in bold) Buffer Size *1 *2 Normal , Maximum, Minimum *1 After this item is changed, the setting va lue takes effect after a warm boot or af ter the power is turned on ag ain. While it is reflected in t he Status Sheet and EJL re ad-back, the a ctual change tak es effect after a w arm boot or after the powe r is turned on agai[...]

AUX Menu See the Network Guide for each setting. PCL Menu These settings are availa ble in the PCL mode. Item Settings (default in bold) FontSource Resident , Download *1 Font Number 0 … 65535 (depending on your settings) Pitch *2 0.44 … 10.00 … 99.99 cpi in 0.01 cpi increme nt Height *2 4.00 … 12.00 … 999.75 pt in 0.25 pt increme nt SymS[...]

Specifies the default font pitch if the font is sc alable and of fixed-pitc h. You can select from 0.44 to 99.99 cpi (characters per inch), in 0.01-cpi increments. This item may not appear depending on the Font Source or Font Number settings. Height Specifies the default font height if the font is scalable and proportional. You can select from 4.00[...]

Item Settings (default in bold) Text Detection Off , On PDF Page Size Auto, A4 , A3, A5, A6, B4, B5, LT, HLT, LGL , GLT, GLG, B, EXE, F4, MON, C10, DL, C5 , C6, IB5 Error Sheet When you select On , the printer prints out an error sheet when an error occurs in the PS3 mode or when the PDF file you tried to print is not a suppor ted version. Image Pr[...]

ESCP2 Menu Item Settings (default in bold) Font Courier , Prestige, Roman, Sans serif, Roman T, Orator S, Sans H, Script, OCR A, OCR B Pitch 10 , 12, 15 cpi, Prop. Conden sed Off , On T. Margin 0.40 ... 0.50 ... 1.50 inches in 0.05-inch increments Text 1... 66 ... 117 lines CGTable PcUSA , Italic, PcMu ltilin, PcPortugue, PcCanFrenc, PcN ordic, PcT[...]

Text Sets the page length in lines. For this option, a line is assumed to be 1 pica (1/6 inch ). If you change t h e O r i e n t a t i o n , P a g e S i z e , o r T . M a r g i n s e t t i n g s , the page length setting au tomatically returns to the default for each paper size. CG Table Use the character generator (CG) tabl e option to select the [...]

Specifies whether the printer prin ts a slashed or unslashed zero. FX Menu Item Settings (default in bold) Font Courier , Prestige, Roman, Sans serif, Script, Orator S, OCR A, OCR B Pitch 10 , 12, 15 cpi, Prop. Conden sed Off , On T. Margin 0.40 ... 0.50 ... 1.50 inches in 0.05-inch increments Text 1... 66 ... 117 lines CGTable PcUSA , Italic, PcMu[...]

Sets the distance from the top of the page to the baseline of the fi rst printable line. The distance is measured in inches. The smaller the value, th e closer the printable line is to the top. Text Sets the page length in lines. For this option, a line is assumed to be 1 pica (1/6 inch ). If you change t h e O r i e n t a t i o n , P a g e S i z e[...]

ZeroChar Selects whether the printer prin ts a slashed or unslashed zero. I239X Menu The I239X mode emulates IBM ® 2390/2391 Plus commands. These settings are availabl e only when the printer is in the I239X mode. Item Settings (default in bold) Font Courier , Prestige, Gothic, Orator, Script, Presen tor, Sans serif Pitch 10 , 12, 15, 17, 20, 24 c[...]

Selects the character tables. Char acter tables contain the characte rs and symbols used by different languages. The printer prints text ba sed on the selected character table. T. Margin Sets the distance from the top of the page to the baseline of the fi rst printable line. The distance is measured in inches. The smaller the value, th e closer the[...]

Selects whether the printer prin ts a slashed or unslashed zero. CharacterSet Selects character table 1 or 2. Password Config Menu Item Settings (default in bold) Password Config * - Limitation Disable , Interface, Config, All * The default password is bla nk. You can enter up t o 20 characters fo r the password. Password Config Changes the passwor[...]

c Caution: ❏ Select only the items below from the Support Menu . Do not select any items on the Print Adjust Menu . ❏ When formatting the CompactF lash or deleting the data, unplug the interface cables and do not print files. Format CompactFlash Formats the CompactFlash memory in the prin ter if a CompactFlash memory is installed. Format PS3 Co[...]

Status and Error Messages This section contains a list of error messages shown on the LCD panel, a brief description of each message and suggestions for correcting the problem. Note that not eve ry me ssage shown on the LCD panel indicates a problem. When the mark is displayed at the right of the warnin g message, multiple warnings occur. To confir[...]

The printer has encountered prob lems during duplex printing . Make sure you are using an appropriate type and size of pape r for the duplex printing. The pr oblem could also be a result of incorrect settings for the paper sour ce you are using. Pressing the Start/Stop button will print the rest of the print job on only on e side of the paper. Pres[...]

Printing by speci fying the number of copies is no longer possible due to a lack of memory (RAM). If this error occurs, print only one copy at a time. To clear this error, select Clear Warning from the control panel’s Reset Menu . See “How to access the control panel menus” on pag e 64 for instructions. CompactFlash Error The installed Compac[...]

If On is selected as the Auto Cont setting on the control panel’s Setup Menu , printing continues automatically after a certain period of time. Face-down Full The output paper at the face-down tray is full. Remove the paper that has been output and press the Start/Stop button. Printing resumes. Feed Roller C2 Needed Soon , Feed Roller C3 Needed S[...]

The installed CompactFlash memory needs to be formatted to use it with the printer. Select Yes to format the memory, or select No to cancel formatting. If you select No , CompactFlash Error is displayed and you cann ot use the memo ry for the printer. In that case, turn off the printer and remove the CompactFlash memory. Formatting CF The CompactFl[...]

Invalid Data The spool file on the driver is deleted while printing or th e data is abnormal. Press the Start/Stop button to clear the error. Invalid N/W Module There is no network program, or the network program cannot be used with your printer. Contact a qualified service representative. Invalid PS3 There are errors in the ROM module. Turn off th[...]

Need Memory The printer has insufficient memory to complete the current print job. To clear this error message, select Clear Warning from the control panel’s Reset Menu . See“How to access the control panel menus” on page 64 for instructions. To prevent this problem from recu rring, add more me mory to your printer as described in “Memory m[...]

Location Description Paper Jam A Paper is jammed at cover A. For instructions o n c l e a r i n g t h i s t y p e o f p a p e r j a m , s e e “Paper Jam A (Cover A)” on page 157. Paper Jam B A Paper is jammed inside the output p ath cover (cover A or B) or fuser unit. For instructions on clearing this type of pape r jam, see “Paper Jam B A (C[...]

The required time to process the pr int data exceeded the print engi ne speed because the current page is too complex. Press the Start/Stop button to resume pr inting, or press the + Cancel Job button to cancel the print job. If this message appears again, select On as the Page Protect setting in the control panel’s Setup Menu or select Avoid Pag[...]

The imaging cartridge has reached th e end of its service life and need to be replaced. See “Replacing Consumable Products” on page 147 for instructions. Replace Transfer Unit The transfer unit has reached the end of its service li fe and needs to be replaced. If this error occurs, consult your dealer. Reserve Job Canceled The printer cannot st[...]

The printer is currently performing a self test and initialization. Service Req Cffff/Service Req Exxx A controller error or a print engi ne error has been detected. Turn off the printer. Wait at least 5 seconds, then turn it back on. If the error message still appears, write down the error number listed on the LCD panel ( Cffff / Exxx ), turn off [...]

The direction of the paper loaded in the MP tray do es not match the required paper direction. Correct the tray paper size switch and/or the MP Tray Size setting. Then reload the paper in the specified orientation if necessary. Press the Start/Stop button to resume printing, or press the + Cancel Job button to cancel the print job. Turn Paper Casse[...]

Printing and Deleting Reserve Job Data Print jobs stored on the printer’s memory using the Re-Print Job, Verify Job, and Stored Job options of the Reserve Job function can be printed and delete d using the control panel’s Quick Print Job Menu . Jobs saved using the Confidential Job opt ion can be printed from the Confidentia l Job Menu . Follow[...]

Using the Confid ential Job Menu Follow the steps below to print or delete Confidential Job data. 1. Make sure the LCD panel displays Ready or Sleep , then press the r Right button to access the control panel menus. 2. Press the d Down button repeatedly until ConfidentialJobMenu appears on the L CD panel, then press the r Right button. 3. Use the d[...]

2. Press the r Right button three times. The printer pr ints a configuration status sheet. 3. Confirm that the information about the in stalled options is correct. If th e options are installed correctly, they appear under Hardwa re Configuration. If the option s are not listed, try reinstalling them. Note: ❏ If the configuration status sheet doe[...]

Using the Reset menu Selecting Reset from the control panel’s Reset Menu stops printing, clears the print job being received from the active interf ace, and clears errors that ma y have occurred at the interface. Follow the steps below to use the Reset Menu . 1. Press the r Right button to access the control panel menus. 2. Press the d Down butto[...]

Chapter 4 Installing Options Optional Paper Cassette Unit For details about the paper types and sizes that you can use with the optional paper cassette unit, see “Optional paper cassette unit” on page 38. For specifications, s ee “Optional paper cassette unit” on page 234. Handling precautions Always pay attention to the following handlin g[...]

2. Carefully take the optional pape r cassette unit out fr om its carton and place it where you intend to set up the printer. Note: The instructions below describe installing three optional pape r cassette units a s an example. 3. Confirm the bundled items. a. optional paper cassette unit b. fittings c. stabilizer s 4. Pull out the optional paper c[...]

5. Turn over the optional paper cassette un it, and then install the two stabilizers. c Caution: ❏ When you turn over the option al paper cassette u nit, place it gently on a flat s urface. ❏ Be sure to attach the two stabilizers to the lowest optional paper cas sette unit. 6. Place the optional paper cassette units in advance. EPSON AcuLaser M[...]

7. Secure the optional paper cassette units with the four fittings. Inst all two of the four fittings inside on both sides of the opti onal paper cassette unit and the othe r two fittings outside on both sides. Note: If you install three optional paper ca ssette units, repe at steps 6 and 7. EPSON AcuLaser M8000 Series User's Guide Installing [...]

8. Pull out the standard lower paper cassette. 9. Be sure to lift the printer by the correct positions as shown below. c Caution: When moving the printer, always keep it horizontal. EPSON AcuLaser M8000 Series User's Guide Installing Options 112[...]

10. Place the printer onto th e optional paper cassette units. Align each of the printer’s corn ers with those of the optional pape r cassette units. Then lower the prin ter until it rests securely on the optional paper cassette units. Note: The printer should be carried by at least two pe ople, holding the printer with their hands in the indicat[...]

11. Open the MP tray. 12. Pull out the MP tray from the printer. EPSON AcuLaser M8000 Series User's Guide Installing Options 114[...]

13. Secure the printer to the optional paper cassette unit with the four fittings. Install two of the four fittings on both sides of the inside of the printer. EPSON AcuLaser M8000 Series User's Guide Installing Options 115[...]

14. Insert the MP tray into the printer. EPSON AcuLaser M8000 Series User's Guide Installing Options 116[...]

15. Close the MP tray. 16. Remove the protective materials from the optional paper cassettes. 17. Insert all paper cassettes. 18. Reconnect the interface cable and power cord, and then turn the printer on. To confirm that the option is in stalled corr ectly, print a confi gur ation status sheet. See “Printing a Configuration Status Sheet” on pa[...]

Duplex Unit For specifications or details about the paper types an d sizes that you can use wi th the Duplex Unit, see “Duplex Unit” on page 235. Installing the Duplex Unit 1. Turn the printer off and unplug the power co rd and interface cable. c Caution: Make sure to unplug the power cord from the printer to prevent getting an electrical shock[...]

3. Remove the duplex unit connector cover. Note: Keep the upper option cover, lower option cover, and duplex unit connector cover in a safe place to prevent from losing it. 4. Install the Duplex Unit as shown below. Make su re that the hooks on the Duplex Unit hook onto the printer’s tabs and the duplex connector goes into the s lot. EPSON AcuLas[...]

5. Secure the Duplex Unit with the two screws. 6. Reconnect the interface cable and po wer cord, then turn the printer on. To confirm that the option is in stalled corr ectly, print a confi gur ation status sheet. See “Printing a Configuration Status Sheet” on page 184. Note for Windows users: If EPSON Status Monitor is not installed, you have [...]

3. Press the unlock button to unlo ck the hooks, then remove the Duplex Unit from the printer. 4. Attach the duplex unit connector cover that was removed when installing the Duplex Unit. 5. Attach the upper and lower option covers that were removed when installing the Duplex Unit. 6. Reconnect the interface cable and po wer cord, then turn the prin[...]

2. Open cover B. Note: If the Duplex Unit is instal led, open the Duplex Unit’s cover before opening cover B. EPSON AcuLaser M8000 Series User's Guide Installing Options 122[...]

3. Push up the tabs to remove the top cover. EPSON AcuLaser M8000 Series User's Guide Installing Options 123[...]

4. Insert the right and left tabs of the Stacker into the holes on the top of th e printer and slowly lower it onto the top of the printer. EPSON AcuLaser M8000 Series User's Guide Installing Options 124[...]

5. Secure the Stacker with the two screws. EPSON AcuLaser M8000 Series User's Guide Installing Options 125[...]

6. Close cover B. Note: When the optional Duplex Unit is installed, close the Duplex Un it’s cover after closing cover B. 7. Reconnect the interface cable and powe r cord, and then tu rn on the printer. To confirm that the option is in stalled corr ectly, print a confi gur ation status sheet. See “Printing a Configuration Status Sheet” on pag[...]

Note for Windows users: If EPSON Status Monitor is not installed, you have to make settings manually in the printer driver. See “Making Optional Settings” on page 205. Removing the Stacker 1. Turn off the printer and unplug the power co rd and interface cable. EPSON AcuLaser M8000 Series User's Guide Installing Options 127[...]

2. Open cover B. Note: If the Duplex Unit is instal led, open the Duplex Unit’s cover before opening cover B. EPSON AcuLaser M8000 Series User's Guide Installing Options 128[...]

3. Loosen the screws on bo th sides of the Stacker. 4. Hold up the Stacker and remove the right and left tabs from the holes of th e top of the printer. EPSON AcuLaser M8000 Series User's Guide Installing Options 129[...]

5. Insert the right and left tabs of the top cover into the ho les on the top of the printer. EPSON AcuLaser M8000 Series User's Guide Installing Options 130[...]

6. Close cover B. Note: When the optional Duplex Unit is installed, close the Duplex Un it’s cover after closing cover B. 7. Reconnect the interface cable and powe r cord, and then tu rn on the printer. Memory Module By installing Dual In-l ine Memory Module (DIMM), you can in crease printer memory up to 576 MB. You may want to add additional mem[...]

Installing a memory module w Warning: Be careful when working inside the printer as some components are sharp and may cause injury. c Caution: Before you install a memory module, be sure to discharge any static elec tricity by touching a grounded piece of metal. Otherwise, you may damage static-sensitive components. 1. Turn the printer off and unpl[...]

3. Loosen the two screws using a sc rewdriver. Then hold the tab on the top of the shield cover and remove the cover. w Warning: Removing other screws and covers will expose high voltage areas. EPSON AcuLaser M8000 Series User's Guide Installing Options 133[...]

4. Identify the RAM slot. a. RAM slot S2 b. RAM slot S1 Note: You can add an optional RAM DIMM in the RAM slot S2 or replace the standard 64 MB RAM DIMM in the RAM slot S1 wi th a larger capacity DIMM. EPSON AcuLaser M8000 Series User's Guide Installing Options 134[...]

5. Insert the memory module into the slot un til the clips lock onto the memory module. c Caution: ❏ Do not force the memory module into the slot. ❏ Be sure to insert the memory module facing the correct way. ❏ You should not remove any mo dules from the circuit board. Otherwise, the printer will not work. EPSON AcuLaser M8000 Series User&apo[...]

6. Reattach the shield cover with two screws. Note: Keep the shield cover vertical as you hook the bottom onto the convex portion. 7. Reattach the right side cover to the printer as shown below. EPSON AcuLaser M8000 Series User's Guide Installing Options 136[...]

8. Tighten the screw on th e back of the printer. w Warning: Tighten the screw firmly to pr event the printer’s right side cover from the falling off when moving the printe r. 9. Reconnect the interface cable and po wer cord and turn the printer on. To confirm that the option is in stalled corr ectly, print a confi gur ation status sheet. See “[...]

When removing a memory module from its slot, press the clip an d pull out the memory module. Interface Card Your printer comes with an empty type-B interface slot. Various optional inte rface cards are available to expand your printer’s interface options. Installing an interface card c Caution: Before you install the interface card, be sure to di[...]

2. Remove the screws and the Type-B inte rface card slot cover as shown below. w Warning: Removing screws and covers that are not described in the foll owing instructions will expose high voltage areas. Note: K e e p t h e s l o t c o v e r i n a s a f e p l a c e . Y o u w i l l n e e d t o r e a t t a c h i t i f y o u r e m o v e t h e i n t e r[...]

To confirm that the option is in stalled corr ectly, print a confi gur ation status sheet. See “Printing a Configuration Status Sheet” on page 184. Note for Windows users: If EPSON Status Monitor is not installed, you have to make settings manually in the printer driver. See “Making Optional Settings” on page 205. Removing an interface card[...]

2. Remove the right side cover by removing th e sc rew on the back of the prin ter and sliding the cover backward. EPSON AcuLaser M8000 Series User's Guide Installing Options 141[...]

3. Loosen the two screws using a sc rewdriver. Then hold the tab on the top of the shield cover and remove the cover. w Warning: Removing other screws and covers will expose high voltage areas. EPSON AcuLaser M8000 Series User's Guide Installing Options 142[...]

4. Identify the installation sl ot for a CompactFlash memory. * CompactFlash memory slot 5. Insert a CompactFlash memory into the slot. Note: Make sure that the back side of the CompactFla sh memory is facing up and the grooves on both sides of the CompactFlash memo ry are aligne d with the slot. EPSON AcuLaser M8000 Series User's Guide Instal[...]

6. Reattach the shield cover with two screws. Note: Keep the shield cover vertical as you hook the bottom onto the convex portion. 7. Reattach the right side cover to the printer as shown below. EPSON AcuLaser M8000 Series User's Guide Installing Options 144[...]

8. Tighten the screw on th e back of the printer. w Warning: Tighten the screw firmly to pr event the printer’s right side cover from the falling off when moving the printe r. 9. Reconnect the interface cable and po wer cord and turn the printer on. To confirm that the option is in stalled correctly, print a Status Sheet. See “Printing a Config[...]

Note: ❏ Completely erase all data using sp ecialized software or ca rry out Delete All Co mpactFlash Data on Support Menu before you give away or discard CompactFlash memory. See “Support Menu” on page 90 for details. ❏ Deleting files or formatting the CompactFlash memory from the computer may not erase the data completely. Physically destr[...]

Chapter 5 Replacing Consumable Products Precautions During Replacement Always observe the following han dling precau tions when replacing consumable products. For details about the repl acement, see the instru ctions on the package. w Warning: ❏ Be careful not to touch the fuser, which is marked CAUTION HIGH TEMPERATURE , or the surrounding areas[...]

Chapter 6 Cleaning and Transporting the Printer Cleaning the Printer The printer needs only minimal cleaning. If the printer’s outer case is dirty or dusty, turn off the printer and clean it with a soft, clean cloth m oistene d with a mild detergent. c Caution: Never use alcohol or paint thinner to clean th e printer cover. These chemicals can da[...]

Cleaning the pickup roller MP tray 1. Open the MP tray. 2. Pull out the MP tray from the printer. EPSON AcuLaser M8000 Series User's Guide Cleaning and Tra nsporting the P rinter 149[...]

3. Gently wipe the rubber parts of the pick up rollers with a well-wrung wet cloth. * pickup roller 4. Insert the MP tray into the printer. EPSON AcuLaser M8000 Series User's Guide Cleaning and Tra nsporting the P rinter 150[...]

5. Close the MP tray. Standard lower paper cassette 1. Pull out the standard lower paper cassette. EPSON AcuLaser M8000 Series User's Guide Cleaning and Tra nsporting the P rinter 151[...]

2. Remove the tray cover. 3. Gently wipe the rubber parts of the pick up rollers with a well-wrung wet cloth. * pickup roller 4. Replace the tray cover. EPSON AcuLaser M8000 Series User's Guide Cleaning and Tra nsporting the P rinter 152[...]

5. Insert the standard lower paper cassette. Optional paper cassette unit The cleaning procedure is the same as the standard lower paper cassette. Transporting the Printer For long distances Before you move the printer, prepare the location where you are going to place it. See the following sections. ❏ “Setting up the printer” on page 13 ❏ [...]

1. Turn off the prin ter and remove the following items: ❏ Power cord ❏ Interface cables ❏ Loaded paper ❏ Installed options ❏ Imaging cartridge 2. Attach the protective materials onto the printer, then repack the printer in its original box. c Caution: When moving the printer, always keep it horizontal. For short distances Before you move[...]

2. Be sure to lift the printer by the correct positions as shown below. c Caution: When moving the printer, always keep it horizontal. EPSON AcuLaser M8000 Series User's Guide Cleaning and Tra nsporting the P rinter 155[...]

Chapter 7 Troubleshooting Clearing Jammed Paper If paper becomes jammed in the printer, the printer’s LCD panel an d EPSON Status Monitor provide alert messages. Precautions for clearing jammed paper Be sure to observe the following points when you clear jammed paper. ❏ Do not remove jammed paper by force. Torn pa per can be difficult to remove[...]

Paper Jam A (Cover A) 1. Open cover A. Note: When the optional Stacker is installed, raise the stacke r first, then open cover A . EPSON AcuLaser M8000 Series User's Guide Troubleshoot ing 157[...]

2. Hold the handle of the imag ing cartridge and pull it out. Note: Place the cartridge on a clean, flat surface. EPSON AcuLaser M8000 Series User's Guide Troubleshoot ing 158[...]

3. If there is any jammed paper, remove it gently with both ha nds. Be careful not to tear the jammed paper. Note: When jammed paper cannot be remo ved easily, turn the roller to take tension off the paper, then pull it straight out. 4. Reinstall the imaging cartridge. EPSON AcuLaser M8000 Series User's Guide Troubleshoot ing 159[...]

5. Close cover A. Note: When the optional Stacker is installed, close cover A fi rst, then lower the stacker. EPSON AcuLaser M8000 Series User's Guide Troubleshoot ing 160[...]

Paper Jam B A (Cover B or A) 1. Open cover B. Note: When the optional Duplex Unit is installed, open the Duplex Unit ’s cover before opening cover B. EPSON AcuLaser M8000 Series User's Guide Troubleshoot ing 161[...]

2. Open the paper holder by pulling down the lever with a black star on it. w Warning: Be careful not to touch the rollers in the fuser unit, they ma y be very hot. 3. If there is any jammed paper, remove it gently while holding the paper holder. Be careful not to tear the jammed paper. EPSON AcuLaser M8000 Series User's Guide Troubleshoot ing[...]

4. Close the paper hold er and close cover B. Note: When the optional Duplex Unit is installed, close the Duplex Un it’s cover after closing cover B. EPSON AcuLaser M8000 Series User's Guide Troubleshoot ing 163[...]

5. Open cover A. Note: When the optional Stacker is installed, raise the stacke r first, then open cover A . EPSON AcuLaser M8000 Series User's Guide Troubleshoot ing 164[...]

6. Hold the handle of the imag ing cartridge and pull it out. Note: Place the cartridge on a clean, flat surface. EPSON AcuLaser M8000 Series User's Guide Troubleshoot ing 165[...]

7. If there is any jammed paper, remove it gently with both ha nds. Be careful not to tear the jammed paper. Note: When jammed paper cannot be remo ved easily, turn the roller to take tension off the paper, then pull it straight out. 8. Reinstall the imaging cartridge. EPSON AcuLaser M8000 Series User's Guide Troubleshoot ing 166[...]

9. Close cover A. Note: When the optional Stacker is installed, close cover A fi rst, then lower the stacker. EPSON AcuLaser M8000 Series User's Guide Troubleshoot ing 167[...]

Paper Jam MP A (MP tray or Cover A) 1. Open the MP tray. 2. If there is any jammed paper, remove it gently with both ha nds. Be careful not to tear the jammed paper. EPSON AcuLaser M8000 Series User's Guide Troubleshoot ing 168[...]

3. Open cover A. Note: When the optional Stacker is installed, raise the stacke r first, then open cover A . EPSON AcuLaser M8000 Series User's Guide Troubleshoot ing 169[...]

4. Hold the handle of the imag ing cartridge and pull it out. Note: Place the cartridge on a clean, flat surface. EPSON AcuLaser M8000 Series User's Guide Troubleshoot ing 170[...]

5. If there is any jammed paper, remove it gently with both ha nds. Be careful not to tear the jammed paper. Note: When jammed paper cannot be remo ved easily, turn the roller to take tension off the paper, then pull it straight out. 6. Reinstall the imaging cartridge. EPSON AcuLaser M8000 Series User's Guide Troubleshoot ing 171[...]

7. Close cover A. Note: When the optional Stacker is installed, close cover A fi rst, then lower the stacker. Paper Jam C1 A, Paper Jam C2 A, Paper Jam C3 A, Paper Jam C4 A (All paper cassettes and Cover A) The instruction describes about standard lower pa per cassette C1 as an example. Use the same procedure for optional paper cassette C2, C3, and[...]

1. Pull out the paper ca ssette from the printer. 2. Remove the tray cover and discard any c rum pled paper. Then, reattach the tray cover. EPSON AcuLaser M8000 Series User's Guide Troubleshoot ing 173[...]

3. Gently remove the jammed paper with both ha nds. Be careful not to tear the jammed paper. EPSON AcuLaser M8000 Series User's Guide Troubleshoot ing 174[...]

4. Open cover A. Note: When the optional Stacker is installed, raise the stacke r first, then open cover A . EPSON AcuLaser M8000 Series User's Guide Troubleshoot ing 175[...]

5. Hold the handle of the imag ing cartridge and pull it out. Note: Place the cartridge on a clean, flat surface. EPSON AcuLaser M8000 Series User's Guide Troubleshoot ing 176[...]

6. If there is any jammed paper, remove it gently with both ha nds. Be careful not to tear the jammed paper. Note: When jammed paper cannot be remo ved easily, turn the roller to take tension off the paper, then pull it straight out. 7. Open the MP tray. EPSON AcuLaser M8000 Series User's Guide Troubleshoot ing 177[...]

8. Pull out the MP tray from the printer. 9. If there is any jammed paper, remove it gently with both ha nds. Be careful not to tear the jammed paper. 10. Insert the MP tray into the printer. EPSON AcuLaser M8000 Series User's Guide Troubleshoot ing 178[...]

11. Close the MP tray. 12. Reinsert the paper cassette. EPSON AcuLaser M8000 Series User's Guide Troubleshoot ing 179[...]

13. Reinstall the imaging cartridge. EPSON AcuLaser M8000 Series User's Guide Troubleshoot ing 180[...]

14. Close cover A. Note: When the optional Stacker is installed, close cover A fi rst, then lower the stacker. EPSON AcuLaser M8000 Series User's Guide Troubleshoot ing 181[...]

Paper Jam DM (Duplex Unit’s cover) 1. Press the unlock button to unlock the h ooks. Then open the Duplex Unit’s cover. 2. Gently remove the jammed paper inside the cover. Be carefu l no t to tear the paper. Note: ❏ If paper is torn, be sure to remove all torn parts. ❏ When you cannot remove jammed paper by this procedure, open cover A or co[...]

3. Close the Duplex Unit’s cover. Paper Jam STK (Stacker) 1. Open the stacker cover by pulling the ta b at the top left of the stacker cover. EPSON AcuLaser M8000 Series User's Guide Troubleshoot ing 183[...]

2. Remove any jammed paper inside the Stacker. 3. Close the Stacker cover. Printing a Configuration Status Sheet To confirm the current status of the printer, and that the option s are installed correctly, print a configuration status sheet u sing the printe r’s control panel or the printer driver. EPSON AcuLaser M8000 Series User's Guide Tr[...]

To print a configuration status sh eet from the printer’s control pane l, see “Printing a Configuration Status Sheet” on page 105. To print a configuration status sheet from th e printer driver, for Wi ndows, see “Printing a configuration status sheet” on page 205. Operational Problems The Ready light does not turn on Cause What to do The[...]

Cause What to do The interface cabl e may not be plugg ed in securely. Check both ends of the interface cable between the printer and the computer. You may not be using the correct interfa ce cable. If you are using the parallel interf ace, make sure that the ca ble is a double-shielded, twisted-pair interface cable no more than six feet in length.[...]

Cannot install software or drivers Cause What to do You are not accessing the op erating system with the administrator privilege. Access the operating system with the administrator privil ege. Cannot access the shared printer Cause What to do Inappropriate te xts are used for the Share name of the shared printer. Do not use spaces or hyphens for th[...]

Printout Problems The font cannot be printed Cause What to do For Windows users, you may use the printe r fonts substituted for spe cif ied TrueType fonts. In the printer driver, choose the Print TrueType fonts as bitmap check box in the Extended Settings dialog box. The selected font is not supported by your printer. Make sure that you have instal[...]

Cause What to do The MP Tray Size setting may be incorrect. When loading paper for which the size is not specified with Auto setting, specify the correct paper si ze by the tray pa per size switch or on the MP Tray Size setting in the Tray Men u on the control panel. The size of the loaded paper is incorrect. MP tray: Make sure t hat the size of pa[...]

Cause What to do The Density setting may be too dark. In the printer driver, click Extended Setting on the Optional Settings tab, and then lighten the Density setting. White dots appear in the printout Cause What to do The paper path inside th e printer may be dusty. Clean internal printe r components by printing three page s with only one characte[...]

Cause What to do The imaging cartridge may be near the end of its service life. If the message on the LCD panel or in EPSON Status Monitor indicates that the imaging cartridg e is near the end of its service life, replace the imaging cartridge. See “Repl acing Consumable Products” on page 147. For Windows users, you can also check the remaining[...]

Completely blank pages are output Cause What to do The printer may have load ed more than one shee t at a time. Remove the paper stac k and fan it. Ta p it on a flat surface to even the edges, then reload the paper. The problem may b e with your applicati on or interfac e cable. Print out a configuration status sheet. See “Printing a Configuratio[...]

Cause What to do The imaging cartridge may be near the end of its service life. If the message on the LCD panel or in EPSON Status Monitor indicates that the imaging cartridg e is near the end of its service life, replace the imaging cartridge. See “Repl acing Consumable Products” on page 147. For Windows users, you can also check the remaining[...]

Memory Problems Insufficient memory for current task Cause What to do The printer has insufficient memory for current task. Add more memory for a permanent solution or lower print quality temporarily in the printer driver. If RAM Disk is set to Maximum or Normal on the control panel, you can increase the av ailable memory space by chang ing this se[...]

Cause What to do The size of loaded paper di ffers from the cont rol panel or printer driver settings. Make sure that the correct paper size and paper source are set in the control panel or printer driver. Too many sheets may be loaded in the MP tray or pa per cassettes. Make sure that you have not tried to load too many s heets of paper. For the m[...]

Paper does not feed from the optional paper cassette Cause What to do The paper guides are not set correctly. Make sure that the paper guid es in the optional paper cassette s are set to the correct paper size positions. The optional paper ca ssette may not be instal led properly. See “Optional Paper Cassette Unit ” on page 108 for instructions[...]

USB connections USB cables or connections can someti mes be the source of USB problems. For best results, you should connec t the printer directly to the comp u ter’s USB port. If you must use multiple USB hubs, we recomme nd that you co nnect the pr inter to the first- tier hub. Windows operating system Your computer must be a model pre-installe[...]

Note: ❏ For Windows 2000, if the Digital Signature Not Fo und dialog box appears during the installation process, click Yes . If you click No , you will have to install the printer software again. ❏ For Windows Vista, Vista x64, XP, XP x64, Serv er 2003, or Server 2003 x64, if the Software Installation dialog box appears during the instal latio[...]

The printer does not print co rrectly in the PostScript mode Cause What to do The printer’s emulation mode setting is incorrect. The printer is set to the Auto mode by defaul t, so that it can automatically det ermine the encoding use d in the received print job data and select t he appropriat e emulation mode. Howe ver, there are situat ions whe[...]

The font on the printout is di fferent from that on the screen Cause What to do The PostScript screen fonts are not installed. The PostScript screen fonts must be installed on the compute r that you are u sing. Otherwise, the font that you select is substituted by some other font for display on the screen. For Windows users only The appropriate sub[...]

Cause What to do For Macintosh users only The print setting in the application is set to Binary encoding. The printer cannot p rint binary data when it is connected to t he computer via the USB inte rface. Make sure that the print setting in the application is set to ASCII encoding. The printer does not print norm ally via the network interface Cau[...]

Printing in the PCL6/5 Mode Problems The problems listed in this sect ion are those that you may encoun ter when printing in the PCL6/ PCL5 mode. All procedural i nstru ctions, refer to “About the PC L Printer Driver” on page 226. The printer does not print Cause What to do The Print to file check box is selected in the Print dialog box. Clear [...]

The font on the printout is di fferent from that on the screen Cause What to do The EPSON Screen Fonts are not installed. The screen fonts must be installed on the computer that you are using. Otherwise, the font that you select is su bstitute d by some other font for display on the screen. The edges of texts and/or images are no t smooth (only fo [...]

Chapter 8 About the Printer Software for Windows Using the Printer Driver The printer driver is the software that allows you to adjust printe r settings to get the best results. Note: The printer driver’s online help provides details on printer driver settings. Note for Windows Vista users: Do not press th e power button or put y our comput er to[...]

Windows 2000 users Click Start , point to Settings , then click Printers . Right-click your prin ter’s icon, then click Printing Preferences . Printing a configuration status sheet To confirm the current status of the printer, print a configuration status sheet from the printer driver. Note: Print the configuration status sheet on A4 size paper ([...]

Note: ❏ This function is availa ble only when EPSON Stat us Monitor is installed. ❏ This information might be differ ent from the information displaye d in EPSON Status Monitor. Use EPSON Status Monitor to get more de tailed information about consumables. ❏ If the genuine consumables are not used, the level indicator and the alert icon showin[...]

3. Click Custom Install . Note: ❏ See the Network Guide for information on inst alling EPSON Status Monitor on a network. ❏ If you want to use the printer via the pr int se rver, you have to install EPSON Status Monitor from the CD-ROM with administra tor privileges in each client. 4. Click EPSON Status Monitor . 5. Read the license agreemen t [...]

Accessing EPSON Status Monitor Right-click the EPSON Status Monito r tray icon on the taskbar, th en select the pr inter name and menu you want to access. Note: ❏ You can also access EPSON Stat us Monitor by clicking the Simple Status button on the Optional Settings tab on the printer driver. ❏ The Order Online dialog box al so appears by click[...]

Note for Windows XP users: EPSON Status Monitor is not available when printing from a Remote Desktop connection. Note for NetWare users: When monitoring NetWare printers, a Novell Client that corresponds to yo ur operating system must be used. Operation is confir med for the vers ions below: ❏ For Windows XP or 2000: Novell Client 4.91 SP1 for Wi[...]

Replacement Parts Information Note: To change the two windows above, click or . a. Paper: Displays the paper size, the paper type and the approximate amount of paper remaining in the paper source. b. Toner: Indicates the remaining service life of the imaging cartridge. The toner icon flashes when the imaging cartridge has some error or has neared t[...]

Note: The remaining service lives of the replacement parts are displayed only if genui ne Epson parts are used. Job Information a. Job Name: Displays the user’s print job names. Other user’s print jobs are displayed as -------- . b. Status: Waiting: Indicates the print job is waiting to be printed. Spooling: Indicates the print job is being spo[...]

g. Print button: Prints the held status job. h. Refresh button: Refreshes the information on this menu. i. Display settings button: Displays the Display Sett ings dialog box to se lect items and the order they are displayed on the Job Information screen and to sele ct the type of jobs to be displayed. Note for Windows XP users: Shared Windows XP LP[...]

❏ Note that if the user account used to log on to a client is different from the user account used to connect to the server, the job mana gement function is not available. Notice Settings a. Monitor the printing status check box: When this check box is selected, EPSON Status Monitor monitors the printer status during a print job is processed. b. [...]

h. Display only when a replacement part first becomes low check box: When this radio box is selected , the Order Online window appe ars automatically only whe n a replacement part firs t becomes low. i. More Settings button: Opens the More Settings dialog box in which you can set the URL for placing an order appears. j. Monitor Settings but ton: Op[...]

c. Replacement Par ts button: Displays the replacement parts information. d. Do not display this window automatical ly until a repl acement part becomes low or reaches the end of its service life check box: When this check box is selecte d, the Order Online window appears automatically only when a replacemen t part first becomes low or reaches end [...]

4. For Windows Vista or Server 2008, select EPSON Printer Software , then click Unin stall/ Change . For Windows XP, XP x64, 2000, Server 2003, or Se rver 2003 x64, select EPSON Printer Software , then click Change/Remove . 5. Click the Printer Model tab, select your printer’s icon. 6. If you wish to uninstall only a utility, click the Utilities [...]

Chapter 9 About the PostScript Printer Driver System Requirements Printer hardware requirements Recommended Memory Standard + 256 MB (for duplex pr inting of image da ta at Fine) Note: Add more memory modules into your printer if th e amount of memory curr ently installed does not meet your printing needs. Computer system requirements Windows Recom[...]

Using the PostScript Printer Driver with Windows To print in the PostScript mode, yo u will have to install the printer driver. See the appropriate sections below for installation instruction s according to the interface that you are using to print. Installing the PostScript printer driver for the parallel interface c Caution: Never use EPSON Statu[...]

7. Select the printer, then click Next . 8. Follow the on-screen instructions for the rest of the installation. 9. When installation is done, click Finish . Installing the PostScript printe r driver for the USB interface c Caution: Never use EPSON Status Monitor an d PostScript 3 dr iver at the same time when the printer is connected via a USB port[...]

7. Click Have Disk and specify the following path for the CD-ROM. If yo ur CD-ROM drive is D:, the path will be D:ADOBEPSENGLISHPS_SETUP. Then click OK . Note: Change the drive letter as needed for your system. 8. Select the printer, then click Next . 9. Follow the on-screen instructions for the rest of the installation. 10. When installation is[...]

8. Click Finish . 9. Click Have Disk in the Add Printer Wizard and specify the followin g path for the CD-ROM. If your CD-ROM drive is D:, the path will be D:ADOBEPSENGLISHPS_SETUP. Then click OK . Note: Change the drive letter as needed for your system. 10. Select the printer and click Next . 11. Follow the on-screen instructions for the rest o[...]

For Mac OS X users Note: Make sure that Print & Fax (for Mac OS X 10.5) or Printer Setup Utility (for Mac OS X 10.4 or below) is not open. 1. Insert the printer software CD -ROM into your C D-ROM drive. 2. Double-click the CD-ROM icon. 3. Double-click Mac OS X , then double-click PS Installer . 4. The Install EPSON PostScript So ftware screen a[...]

1. For Mac OS X 10.5 users, open the System Prefer ences, and then double -click the Pr int & Fax icon. For Mac OS X 10.4 or be low users, open the Applica tions folder, open the Utilities folder, and then double-click Printer Setu p Utility . The Printer List window appears. 2. Click Add in the Printer List window. 3. Select the protocol or th[...]

4. Follow the instructions as approp riate below to select your printer. AppleTalk Select your printer from th e Name List, then select Auto Select from the Printer Model List. IP Printing Select Epson from the Name List, then select your printer from the Printer Model List. USB Select your printer from the Name List, then se lect your printer from[...]

For Mac OS X users 1. Access the printer driver. The Printer List window appears. 2. Select the printer from the list. 3. Select Show Info from the Printers menu. The Pr inter Info dialog box appears. 4. Make necessary changes to the se ttings, then close the dialog box. 5. Quit Print & Fa x (for Mac OS X 10.5) or Printer Setup Utility (for Mac[...]

Chapter 10 About the PCL Printer Driver About the PCL Mode Hardware requirements Your printer must meet the follow ing hardware requirements to be ab le to use the PCL6/PCL5 printer driver. Memory requirements for using the PC L6/PCL5 prin ter driver are shown be low. Install optional memory modules into your printer if the amount of memory current[...]

Using the PCL6 Printer Driver (Onl y for Epson PCL6 Printer Driver) To print in the PCL mode, you will have to install the printer dr iver. Consult the customer support in your region regarding ho w to get the printer driver. Note: The PCL6 printer driver and EPSON Status Monitor cannot be used at the same time. Installing the PC L6 printer driver [...]

5. Select the OS that you are us ing and the Yes or No check box depen ding on whether you want to share your printer on the network or not. Then click Next . Note: ❏ When using setup.exe to do the in stallation, you can select a plat form, different from the current Windows OS, in Available Platform s. This is so that when you perform an install[...]

Appendix A Technical Specifications Paper Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any ty pe of paper. Always test samples of paper stock before purchasing large quantit ies or printing large jobs. Available paper types Paper type Description Pla[...]

❏ Previously printed paper by any other black-and-white laser printe rs, color laser printers, color copiers, black-and-white copiers, ink je t printers, or therma l transfer printers ❏ Carbon paper, carbonless paper, thermal-sensitiv e paper, pressure-sensiti ve paper, acid paper, or paper that uses hi gh-temperature-sensiti ve ink (around 200[...]

Note: ❏ The printable area ma y be smaller depending on the application. ❏ When printing on envelopes, th e assured printable area is an area 10 mm from all sides. Printer General Printing method: Laser beam scanning and dry electrophotographic process Resolution: 300 × 300 dpi, 600 × 600 dpi, 12 00 × 1200 dpi Continuous printing speed * : U[...]

Paper output capacity: Face-down tray Up to 500 sheets of plain paper (80 g/m) Stacker Up to 500 sheets of plain paper (80 g/m) Printer language: ECP/Page ESC/P 2 24-pin printer emulation (ESC/P 2 mode) ESC/P 9-pin printer emulation (FX mode) IBM Proprinter emulation (I239X mode) Adobe PostScript3 (PS3 mode) PCL6/PCL5 emulation (PCL mode ) Re[...]

Electrical 120 V 220-240 V Rated voltage 110 V-120 V 220 V-240 V Rated frequency 50 Hz / 60 Hz 5 0 Hz / 60 Hz Rated current 12.5 A 6.0 A Power consumption Du ring printing Average 712 W 703 W MAX 1130 W 1 150 W During ready mode 86 W 88 W During sleep mode * 4 W or below 7 W or below * Values represent power consumption whi le all operations are co[...]

USB interface USB 2.0 High Speed mode Note: ❏ Only computers equipped with a USB connector and running Windows Vist a, Vista x64, XP, XP x64, 2000, Server 2003, or Server 2003 x64, support the USB interface. ❏ Your computer must support USB 2.0 in order to use USB 2.0 as the interface to c onnect your computer to the printer. ❏ Since USB 2.0 [...]

Width: 505 mm (19.9 in.) Depth: 373 mm (14.7 in.) Weight: 6.3 kg (13.9 lb) including cassette * This product conforms to CE marking requirements in accordance with EC Directive 2004/108/ EC. Duplex Unit Product code/Model: C12C802552 * Paper size: A3, A4, A5, B4, B5, Letter (LT), Half Letter (HLT), Legal (LGL), Government Legal (GLG), Ledger (B), E[...]

CompactFlash memory Contact the EPSON sales comp any for detail information. A4 Stacker Product code: C12C802 562 / L571AST * Output capacity: Up to 500 sheets (When using 80 g/m paper) Paper size: A4, A5, B5, Letter (LT), Half Letter (HLT), Government Le tter (GLT), Exe cutive (EXE) Paper weight: 60 to 157 g/m (16 to 42 lb) Paper types: Plai[...]

Appendix B Where To Get Help Contacting Customer Support Before Contacting Epson If your Epson product is not operating proper ly and you cannot solve the problem using the troubleshooting information in yo ur product documentation, contact customer support services for assistance. If customer support for your area is not listed below, cont act the[...]

Your Dealer Don’t forget that your dealer can often help iden tify and resolve problems. The dealer should always be the first call for advise on pr oblems; they can often solve proble ms quickly and easily as well as give advise on the next step to take. Internet URL http://www.epson.com.au Access the Epson Australia World Wide Web page s. Worth[...]

Epson HelpDesk (Phone: (65) 6586 3111) Our HelpDesk team can help you wi th the following over the phone: ❏ Sales enquiries and product information ❏ Product usage ques tions or problems ❏ Enquiries on repair serv ice and warranty Help for Users in Thailand Contacts for information, support, and services are: World Wide Web (http://www.epson.[...]

World Wide Web (http://www.epson.co.id) ❏ Information on product s pecifications, drivers for download ❏ Frequently Asked Question s (FAQ), Sa les Enquiries, questi ons through e-mail Epson Hotline ❏ Sales enquiries and product information ❏ Technical support Phone (62) 21-572 4350 Fax (62) 21-572 4357 Epson Service Center Jakarta Mangga Du[...]

Makassar MTC Karebosi Lt. Ill Kav. P7-8 JI. Ahmad Yani No.49 Makassar Phone: (62)411-350147/411-350148 Help for Users in Hong Kong To obtain technical suppor t as well as other after-sales servic es, users are welcome to contact Epson Hong Kong Limited. Internet Home Page Epson Hong Kong has established a loc al home page in both Chinese and En gli[...]

❏ Frequently Asked Question s (FAQ), Sa les Enquiries, questi ons through e-mail Epson Trading (M) Sdn. Bhd. Head Office. Phone: 603-56288288 Fax: 603-56288388/399 Epson Helpdesk ❏ Sales enquiries and produc t information (Infoline) Phone: 603-56288222 ❏ Enquiries on repair serv ices & warranty, pr oduct usage and techni cal support (Tech[...]

Location Telephone numbe r Fax number Delhi 011-30615000 011-30 615005 Chenna i 044-30277500 044-30277575 Kolkata 033-22831589 / 90 033-22831591 Hyderabad 040-66331738/ 39 040-66328633 Cochin 0484-23579 50 0484-2357950 Coimbator e 0422-2380002 NA Pune 020-30286000 /30286001/3 0286002 020-30 286000 Ahmedabad 079-26407176 / 77 079-26407347 Helpline F[...]

Our Hotline team can help you wi th the following over the phone: ❏ Sales enquiries and product information ❏ Product usage ques tions or problems ❏ Enquiries on repair serv ice and warranty EPSON AcuLaser M8000 Series User's Guide Where To Get Help 244[...]

Index A Anti-copy (cop y protecti on) function how to use (Windows)............ .......... ........... ........... ........60 AUX menu........... .......... ............. ............ .......... ............. ......81 Available paper.............. ............... ............ .............. ...........229 B Bookmark menu.................... .......[...]

Font Guide...................... ..................... ..................... ........28 Network Guide............................................. ....................28 Online Help............. ........... ............. .............. .............. .....28 Setup Guide............ ........ ........... ........... ......... .......... .........27 U[...]

Special media......................... .................... .......................39 unavailable paper..................... .............. ................... .....229 Paper Jam A (Cover A)..................... ................................157 Paper Jam B A (Cover B or A).........................................161 Paper Jam C1 A, Paper Jam C2 [...]

R Relocating the printer.......... .......... ............ ............. ........... .17 Replace ment M essages .......... ........... .............. ........... .......147 Reserve job data.......................... ......................... ..............104 Reset menu.................. ................ .................... ................... ..7[...]