Epson LQ 630S инструкция обслуживания

24-pin Dot Matrix Prin ter All ri ghts res erved. N o part of th is publi cation may be repr oduced, s tored in a retri eval system, or transmi tted in any form or by any means, electron ic, mechanica l, photocopying, re cord ing , or ot her wi se, w ithou t the prio r wr itten pe rmiss io n of SEIK O EP SO N CO RPOR ATI ON. The in form ation con t[...]

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iii Content s Chapter 1 Paper Han dling Selecting a Paper Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Paper source a nd paper types. . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Setting the paper rele ase lever . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Adjusting the Pa per-Thickness Le[...]

iv Using EPSON Stat us Monitor 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Setting up EPSON Status Monitor 3 . . . . . . . . . . . . . . . . . . . . . 35 Accessing EPSON Stat us Monitor 3 . . . . . . . . . . . . . . . . . . . . . 36 Chapter 3 Control Pane l Buttons and Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

v Appendi x A Pro duc t Info rm at ion Safety Instru ctions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124 Warnings, cauti ons, and notes . . . . . . . . . . . . . . . . . . . . . . . . . 124 Hot parts cauti on symbol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124 Important sa fety inst ructions .[...]

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Paper H andlin g 1 1 1 1 1 1 1 1 1 1 1 1 1 Chapter 1 Paper Handling Selecting a Paper Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Paper source a nd paper types. . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Setting the paper rele ase lever . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Adjus[...]

2 Pape r Handli ng Selecting a Paper Source Your printer can pr int on single sheets, continuous paper, multi part form s, and labe ls. c Cauti on: Do not use p aper that is folded, creased , curled, torn, stained, or stamped. Always use new, clean pap er that meets the paper specifications. See “Paper” on pag e 133 for more detailed informa ti[...]

Paper H andlin g 3 1 1 1 1 1 1 1 1 1 1 1 1 Setting the paper release leve r Set the paper releas e lever to selec t the paper -feedi ng method you wa nt the pr int er to use . Th e pap er re le as e lev e r has tw o posi tio ns : for tract or feeding and for single-sheet feeding, as explai ned bel ow. Adjusting the Paper-Thickness Lever You can get[...]

4 Pape r Handli ng The hig her the number y ou set the pa per-thic kness lever to , the wider the space bet ween the plat en and print head. If your print out appear s faint or characte rs seem skippe d or missing, th is settin g may be too hi gh. On t he other h and, if the sett ing i s too low, your printout may ap pear smudged , the paper may no[...]

Paper H andlin g 5 1 1 1 1 1 1 1 1 1 1 1 1 Loading Continuous Paper Your pr inter can print on cont inuous pap er fro m 101.6 to 25 4 mm (4.0 to 10. 0 inches) wide. See “ Conti nuous pap er ” o n p a g e 1 3 4 f o r detailed continu ous paper s pecific ations. You can load con tin uou s pap er fr om the t rac tor uni t. Positioning the co ntinu[...]

6 Pape r Handli ng Loading continuo us paper with the tractor Whe n u sing co ntin uo us pape r, it is a goo d id ea to set t he A ut o tear-off fu nction in th e default- setting mo de to on. Fo r more info rmat ion, s ee “ About Your Printer ’ s Default Settings ” on pa ge 41. 1. Ma ke su re t hat th e p ape r re lea se le ver is se t to th[...]

Paper H andlin g 7 1 1 1 1 1 1 1 1 1 1 1 1 3. Facing the ba ck of the print er, release the spro cket l ock leve rs by pus hing them up . 4. Position the left sprocket s o that the sprocket pins ar e to the left of the ar row mark (0 positi on) on the back of t he print er. Then push down t he lock lev er to lock the sprocket in plac e. Note: Print[...]

8 Pape r Handli ng 6. Slide the cente r paper supp ort t o the middl e of the two sprockets. 7. Open the sprocket covers of the both s prockets. 8. Fit t he first two h oles of the c ontinuo us pap er over the sprocket pins on both sides. Be sure t o position your paper supply so that the printable side faces up. sprocket cover[...]

Paper H andlin g 9 1 1 1 1 1 1 1 1 1 1 1 1 c Cautio n: Make sure the first sheet of your continuous paper has a clean, straight edge so that it can feed smoo thly into the printer. 9. Close the sprocket covers. 10. Slide the right sprocket to r emove any slack in the p aper. Then push down the sprocket lock leve r to lock t he sprocket in place. No[...]

10 Pape r Handli ng Note: ❏ Always make sure there is at least one more sheet tha n required; continuous paper may not feed properly if it is not f ed through the sprockets. ❏ Do not pull the l oaded pa per out of th e tractor unit wh ile th e printer is on. Do ing so may ca use pa per ja ms or p rinter ma lfunc tion s, also the top-of-form pos[...]

Paper H andlin g 11 1 1 1 1 1 1 1 1 1 1 1 1 1. When printing is finished, the printer advances the perf or ati on o f the fin al pr inte d pag e to the t ear -off po si tio n. Tear o ff all print ed p ages using the tear-o ff edge of the printe r cover. Note: If you r pap er ’ s perforation is not properly aligned with the tear-off edge, you can [...]

12 Pape r Handli ng Loading Single Sheets Your pr inter ca n print on singl e sheet s of pa per from 90 to 257 mm (3.5 to 10.1 inches) wi de. See “ Si ngle sheets ” on page 134 for deta il ed sing le-s he et pa per spec if icati on s. Note: If you load long paper (for example, legal size paper), leave e nough space at the back of the printer so[...]

Paper H andlin g 13 1 1 1 1 1 1 1 1 1 1 1 1 4. Slide the ed ge gui de until i t rests agai nst the g uide mark. 5. While aligning the left side of a sheet of pap er with the edg e guide, insert it i nto th e print er unt il it m eets r esistance. Be s ure to load paper p rinta ble sid e up and t he top of t he pape r firs t. Af ter a fe w se co nds[...]

14 Pape r Handli ng ❏ If you need to adjust the position of the paper after it is loaded, see “ Adjusting t he top-of-form posit ion ” on page 2 0 and follow the instruct ions. ❏ Do not pull out paper that is not ejected completely after pressing the Load/E ject button. Doin g so may cau se paper jams or printer malfunc tions, also the top-[...]

Paper H andlin g 15 1 1 1 1 1 1 1 1 1 1 1 1 You can load si ngle-sheet multi part forms from the pap er guide. For in structions, see “ Lo ading Single Sheets ” o n p a g e 1 2 . Y o u c a n load c ontinuou s multip art form s in t he same way as you l oad ordinary continuo us paper. For instru ctions, see “ Loadi ng Continuo us Paper ” on [...]

16 Pape r Handli ng To tear off and eject labels When using continuous for ms, always tear off and eject label s as desc ri bed b elo w. c Cauti on: Never feed l abels backward using the Load/E ject button. La bels can easily peel off their backing and jam the printer. 1. At the b ack of y our pr inter, tear off the l ast labe l form that has enter[...]

Paper H andlin g 17 1 1 1 1 1 1 1 1 1 1 1 1 Switching Between Continuous Paper and Single Sheets You can easil y switch betwe en continuous pa per and singl e sheets wi tho ut r em ovi ng th e c on tin uou s pap e r fro m the tr acto r. Switching to single sheets Follow these steps to switch from continuous paper to single sheets: 1. When the Aut o[...]

18 Pape r Handli ng Switching to continuous paper Follow these steps to switch from single sheets to continuous paper : 1. If necessary, press the Load/Eje ct butto n to eje ct t he l as t print ed single s heet. 2. Make sur e continu ous paper is loaded in the pri nter as desc ribed in “ Lo adin g co nti nuo us pa p er w ith th e tr act or ” o[...]

Paper H andlin g 19 1 1 1 1 1 1 1 1 1 1 1 1 Using the Micro Adjust Function The Micro Ad just funct ion allows y ou to move the paper forward or backwar d in 0.141 mm ( 1/180-inch) increments so that yo u can make pr ecise adj ust ments to the top-o f-fo rm and tear-off p ositions. Adjusting the tear-off position If your paper perfora tion i s not [...]

20 Pape r Handli ng Note: The printer has a minimum and a maximum tear-off position. If you try to adjust the tear-off position beyond these limits, the printer beeps and stops moving the pap er. 4. Tear off t he pri nted pages. 5. Press the Pau se button to exit the Micro Adjust mode. When you resume p rinting, the pri nter au tomat ically f eeds [...]

Paper H andlin g 21 1 1 1 1 1 1 1 1 1 1 1 1 4. Hold down the Pa use bu tton for about three second s. Th e Pause light s tarts flashing and the pri nter ent ers the Mi cro Adjust mode. 5. Press the LF/FF D butto n to move the t op-of-fo rm po sition down on t he pag e, or press the Load/E ject U butt on t o mo ve the top-o f-form positi on up on th[...]

22 Pape r Handli ng[...]

Printer Software 23 2 2 2 2 2 2 2 2 2 2 2 2 Chapter 2 Printer Software About Your Print er Softwar e . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Using the P rinter Driv er with Windows Me, 98, and 95 . . . . . . . . . 24 Accessing the printer drive r from Windows applicat ions . . . 25 Accessing the printer drive r from the S[...]

24 Printer Soft ware About Your Printer Software Th e EP SON pri nte r soft wa re th at com es w ith you r pr int er inclu des the prin ter dri ver software and EPSON Statu s Monitor 3. Th e pr inte r dr iv er is soft wa re th at allo ws you r co mp ute r to contro l the printe r. You need to instal l the printer d river so your Windows software a [...]

Printer Software 25 2 2 2 2 2 2 2 2 2 2 2 2 ❏ When you access the printe r driver fro m the Start menu, the pr inte r dr ive r sett ing s y ou ma k e appl y t o al l you r applicat ions. See “ Accessi ng the printe r driv er from the Start men u ” on page 26 for more inf ormati on. See “ Chan gi ng the pri nte r d rive r s ett ing s ” on [...]

26 Printer Soft ware 2 . M a k e s u r e t h a t y o u r p r i n t e r i s s e l e c t e d a n d t h e n c l i c k Pr inter , Setu p , Properti es , or Options . (Yo u may need to clic k a combinati on of these buttons.) T he Properti es window appear s, and you see the Pap er, Gr aphics, a nd Device Optio ns menu. These menus co ntain the pr inter[...]

Printer Software 27 2 2 2 2 2 2 2 2 2 2 2 2 4. To view a menu, cl ick the co rrespond ing tab at the t op of the window. See “ Changi ng the pr inter d river se ttings ” on page 27 to c han ge the sett ing s. Changing the printer driver settings You can change the p rinte r driver setting s from t he prin ter ’ s Propertie s dialo g box. For [...]

28 Printer Soft ware Using the Printer Driver with Windows XP, 2000 and NT 4.0 You can access t he printer dr iver from yo ur Windows applica tions or f rom the Start menu. ❏ When you access t he printer driver from a Windows appl ication, any sett ings yo u make app ly only to the applica tion yo u are usin g. See “ Acce ssin g th e p ri nte r[...]

Printer Software 29 2 2 2 2 2 2 2 2 2 2 2 2 1. Select Print Setup or Print f r o m t h e F i l e m e n u o f y o u r a p p l i c a t i o n software. The Print or Print Setup dialog box appears . 2. Make s ure that yo ur pri nter i s selected and then r ight- clic k yo ur pr int er ico n an d sel ect P rinting P references (W in dows XP or 2 000) or[...]

30 Printer Soft ware 3. To v iew a menu , clic k the correspon ding tab at the top of the window. See “ Ch an gin g th e p ri nte r dr iv er s et ti ngs ” on page 32 to change the settings. Access ing the printe r driver fro m the Start menu Foll ow these steps to access the pr inter driver from the Start menu: Note: The screen shots used in th[...]

Printer Software 31 2 2 2 2 2 2 2 2 2 2 2 2 2. Rig ht-c l ick you r pri n ter ico n, and clic k Print ing Pref erence s (for Windows XP or 2000), Document Defaults (for Windows NT 4.0). The P rinting P references dialog box or the Document Pro perties dialo g box, whic h contains the Lay out and Paper/Q ualit y menus (Wind ows XP or 2000) or the P [...]

32 Printer Soft ware 3. To v iew a menu , clic k the correspon ding tab at the top of the window. See “ Ch an gin g th e p ri nte r dr iv er s et ti ngs ” on page 32 to change the settings. Changing the printer driver settings Your print er driver has two menus from whi ch you can change the pri nter driv er sett ing s: Lay out me nu an d Pape [...]

Printer Software 33 2 2 2 2 2 2 2 2 2 2 2 2 Printer Driver Settings Overview The following tables show t he Windows prin ter driv er settings. Note that not eve ry sett ing is ava ilable in all versions of Windo ws. Printer settings Settings Explanatio ns Pape r size Select th e size of the paper you want to use. If you do not se e you r pa per si [...]

34 Printer Soft ware Monitoring settings Using EPSON Status Monitor 3 EPS ON Sta tus Moni to r 3 th at c ome s w ith y our prin ter is a vail a ble for Windo ws Me, 98 , 95, XP, 200 0 or NT 4.0. It allows you t o monitor your pri nter ’ s stat us, alerts you when pri nter errors occur, a nd provides trou bleshootin g instru ctions when neede d. E[...]

Printer Software 35 2 2 2 2 2 2 2 2 2 2 2 2 Note: If you install the driver using Add Printer in the Printers folder, or u sing the “ Poi nt an d Pr int ” method, EPS ON Status Moni tor 3 ma y not function properly. If you want to use EPSON Status M onitor 3, reinstall the driver as described in the Setup Sheet. Be fore u sin g EP SO N St atu s[...]

36 Printer Soft ware 3. The foll owing set tings are av ailabl e: Note: Click Default to revert all items to the default settings. Accessing EPSON Status Monitor 3 Do one of t he follo wing to access EPSON Stat us Monit or 3: ❏ Double -click the pri nter-sh aped shor tcut icon on the t askbar. To add a short cut ico n to the t askbar, go to the U[...]

Control P anel 37 3 3 3 3 3 3 3 3 3 3 3 3 Chapter 3 Con tr ol P ane l Buttons and Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Selecting a Font . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 About Your Pr inter ’ s Defau lt Settin gs . . . . . . . . . . . . . .[...]

38 Cont rol Pa nel Buttons and Lights 1 LF/FF but ton ❏ Feeds paper line by line when pressed shortly. ❏ Ejects a single sheet or advances continuou s paper to th e next top-of-for m position when hel d down for a few seconds. 2 Micro A djust When you hol d down the Pau se button for thr ee seco nds, the print er enters the Micro Adjus t mode. [...]

Control P anel 39 3 3 3 3 3 3 3 3 3 3 3 3 4 Pause button ❏ Stops printing temporarily, and resumes printing when pressed aga in. ❏ When held down for three seco nds, enters the Micro Adjust mode. When pressed again, exits the Micro Adj ust mode. Pause light ❏ On when the printe r is pau sed. ❏ Flashes when the printer is in the Mi cro Adjus[...]

40 Cont rol Pa nel Selecting a Font You can s elect t he printer ’ s fonts, pitch, and size by using the defa ult -se ttin g mo de. S ee “ Changing defaul t settings ” o n p a g e 4 7 for ins tructio ns on ho w to change the defau lt sett ings. Note: ❏ The available pitch or size depends on the font you select. See the tabl e b elo w f or m[...]

Control P anel 41 3 3 3 3 3 3 3 3 3 3 3 3 About Your Printer’s Default Settings Th e defa u lt se ttin gs con tro l m any prin te r fun cti ons . W hil e y ou can of ten set t he se f unct ion s th ro ugh you r so ftw are or p rin ter driver, you may sometimes need to change a default setting fr om the printer ’ s control panel us ing the defau[...]

42 Cont rol Pa nel * For LQ-630 only ** For LQ-630S Only *** T his set ting is a vai lab le o nl y in IBM PPD S e mu latio n m od e. **** The op tion s a vail ab le for this s ettin g v ary depe nd ing on the co un try. Baud rat e** 19200 BP S , 9600BPS, 4800BPS, 2400BPS, 1200BPS, 600BPS, 300BPS Pari ty** None , O dd, Even , I gnor e Data lengt h**[...]

Control P anel 43 3 3 3 3 3 3 3 3 3 3 3 3 Page length for tractor This se tting al lows you t o set the page len gth (i n inches) for the co nti nu ous pap e r loa d ed o n th e tr a cto r. Skip over perf oration This fe at ure is ava ila bl e only wh en cont inu ous p ape r is selec te d as the pap er so urce. When you tur n on this featu re, the [...]

44 Cont rol Pa nel 0 sla sh Select the zero c haracter with a slash ( ) (thi s fe ature is on) or without a slash (0 ) (this feature is off). Th e slash allows yo u to easily di stinguis h between the upperca se letter “ O ” and a ze ro. High spe ed dr af t Whe n h igh sp eed dra ft i s on, the pri nte r pr int s up to 300 cps (charact ers per [...]

Control P anel 45 3 3 3 3 3 3 3 3 3 3 3 3 Baud rate (F or LQ-6 30S only) Use this option to set t he data tr ansfer rate ( baud) fo r the seri al i n t e r f a c e . T h e b a u d r a te i s m e a s u r e d i n b it s p e r s e c o n d ( b p s ) . S e e your computer manua l and software doc umentation for the proper setting . Parity (For LQ-630S o[...]

46 Cont rol Pa nel Char act er t abl e You can selec t from among 1 3 to 36 st andard charac ter tabl es, depend ing on the cou ntry of p urchase. See “ Defau lt-se tting mode ” on page 41 for more inform ation. Inter nation al c har acter set f or ita lic table You ca n sele ct among s everal inter nation al chara cter s ets for t he ital ic c[...]

Control P anel 47 3 3 3 3 3 3 3 3 3 3 3 3 Changing default settings Follo w these s teps to enter the default- setting mo de and change the printer ’ s default settings: Note: ❏ To print the lan guage selec tion and defa ult-setti ng mode instructions, you need five sheets of A4 or letter size single-sheet paper or five pages of continuous pape[...]

48 Cont rol Pa nel 5. Press the Load/ Ejec t bu tton to prin t th e d efa ult-s etti ng mo de inst ructi ons (four pages) in the language you selec ted. Th e pr inte d inst ru cti o ns l ist the set ti ngs you ca n ch an ge, desc ribe how to chang e them, and s how you how the con trol panel li ghts help you make sett ings. Use these ins tructi ons[...]

Control P anel 49 3 3 3 3 3 3 3 3 3 3 3 3 Lock-Out Mode You ca n restri ct the use of butt ons on the control panel b y using the lock-out mode. In the basi c setting , you can only use the Pause and Load/ Ejec t buttons, when t he lock-out mode is on. Turning on or of f the l ock-out m ode You can turn on or off the lo ck-out mode easi ly by using[...]

50 Cont rol Pa nel Foll ow these steps to change the lock-out mode setting: 1. W hen us in g co nt inu ous pape r, mak e su re p ape r is lo ade d an d the pr inter i s turned off. c Cauti on: Whenever you turn off the printer, wait at l east five seconds before turning it back on; otherwise, you may d amage the printer. 2. Turn on the printer whil[...]

Troubleshooting 51 4 4 4 4 4 4 4 4 4 4 4 4 Chapter 4 Troubleshooting Using the Error Indicator s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Problems and Solu tions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Power supply pr oblems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

52 Troubleshooting Using the Error Indicators You can id en tify ma ny com mo n pri nte r pro b lems usin g th e lig hts on the c ont rol pa nel. If you r pri nt er st ops wo rki ng a nd o ne or more contr ol panel li ghts are on o r flashing or the printe r beeps, use the follo wing tabl e to diagno se and fix the pr oblem. If you can not fix y ou[...]

Troubleshooting 53 4 4 4 4 4 4 4 4 4 4 4 4 n = on, o = off, f = f las hing ••• = short series of bee ps (three beep s), •••• • = long series of be eps (fiv e beep s) Problems and Solutions Most pr oblems you may encounte r whil e operat ing y our print er have simple sol utions. Us e the informati on in this s ection to fin d the so[...]

54 Troubleshooting Power supply pro blems The control pane l light s come on bri efly but t hen go off a nd stay off. Caus e What t o do The printer ’ s voltage rat ing does not mat ch the volta ge of your electrical outlet . Check the printer and the outlet vol t age r ati ng s . If t he vo lt ag es do no t match, unplug the printer immedi ately[...]

Troubleshooting 55 4 4 4 4 4 4 4 4 4 4 4 4 Paper loading or feeding problems Single she ets The print er does not load single- sheet paper or does not feed it proper ly. Ca use What to do Continuous paper is in the paper path. Pre ss the Load/E ject button to rem ove the continuous paper. Set the paper release lever to the single-sheet feeding posi[...]

56 Troubleshooting The paper is old or creased. Use only new, clean shee ts of paper. Note: If pape r is jammed in t he paper path, see “ Clea ring a P ap er Jam ” on page 7 1. The paper-th ickness lever is set incorrectly. Set the paper-thick ness lever to match th e thickness o f you r paper. See “ Adjusting the Paper-Thick ness Lever ” o[...]

Troubleshooting 57 4 4 4 4 4 4 4 4 4 4 4 4 Contin uous pap er The pri nter does not l oad continuous paper or do es not fe ed it proper ly. Cause What to do The paper source is set to single-sh eet feedin g. Set the paper re lease lever to the tractor feeding posi tion. S ee “ Setting the paper release lever ” on page 3 for more informa tion. T[...]

58 Troubleshooting The paper supply is too far away fro m the printer. Make sure that your paper supply is within 1 meter (3 feet) of the printer . The holes on the sides of the paper are misaligned. Check that the holes on the sides of the paper are a ligned wi th each oth er. Also make su re the sprocket units are lo cked and their covers are clo[...]

Troubleshooting 59 4 4 4 4 4 4 4 4 4 4 4 4 The paper size setting in your application or the printer driver may not match the size of the paper you are using. Check the paper size setting i n your application or the printer driver. The printer ’ s page leng th setting fo r the tracto r may n ot match the siz e of the continuous paper you are usin[...]

60 Troubleshooting Printing position problems Wrong top-of-form position Your printing appears t oo high or low on t he page. Cause What to do The paper size setting i n your appl ica tio n so ftwa re or pr inter driver does not match the size of the paper you a re using. Check the paper size setting in you r application or printer driver. The prin[...]

Troubleshooting 61 4 4 4 4 4 4 4 4 4 4 4 4 Wrong tear-off position The pri nter prints on (or t oo far away from) the perforation of your co ntinuous pa per. Cause What to do The tear-off pos ition setting is incorrect. Adjust the tear-o ff position using the Micro Adjust f unction. See “ Adjustin g the tear-off positi on ” on page 19 f or more[...]

62 Troubleshooting Printing or printout quality proble ms The Pause light is off but the print er does not print. Cause What to do The interface cable is not plugg ed in securely. Check that both ends of the cable between the printer and the computer are plugged in securely. If the cable is connected correctly, run a self test as described in “ P[...]

Troubleshooting 63 4 4 4 4 4 4 4 4 4 4 4 4 The pri nter sound s like it is printi ng, but nothi ng prints. Cause What to do The ribbon cartridge is not installed properly. Reinstall the ribbon cartridge as described in “ Replacin g the ribbon cartridge ” on page 118. The ribbon is worn out. Replace the ribbon cartridge as described in “ Repla[...]

64 Troubleshooting There is too m uch sla ck in the ribbon or the ribbon h as come loos e. Remove any sl ack in the ribbon by turnin g the ribbon-ti ghtenin g knob, or replace the ribbon cartridge a s described in “ Replacing the ribbon cartridge ” on page 11 8. Lines of dots are missing in the printout as shown below. Cause What to do The ribb[...]

Troubleshooting 65 4 4 4 4 4 4 4 4 4 4 4 4 Inc orr ect ch ar act e rs ar e p ri nte d. Cause What to do Your printer and the compu ter may not be com munica ting correctly. Make sure that you use the cor rect interface cable and that the communicatio ns protocol is co rrect. Refer to the Setup Sheet and your computer documentation. If you installed[...]

66 Troubleshooting Printing st arts t oo high or too l ow on the page . Cause What to do The paper siz e setting s in yo ur appl ica tio n so ftwa re d o n ot match th e size of the paper loaded in the printer. Change the paper size settings in your appl ica tio n sof twa re o r pri nte r dr iver to match the size of the paper you ar e usin g. The [...]

Troubleshooting 67 4 4 4 4 4 4 4 4 4 4 4 4 All th e text is printed on the same line . Cause What to do No line feed command is s ent at the end of each line of text. Turn on the au to line fe ed option in the default-settings mode, so that the printer automa tically adds a line feed code to each carr iage return. See “ Changing def ault settings[...]

68 Troubleshooting Correcting USB Problems If you a re having difficul ty using your printer with a USB connecti on, read the informati on in this sect ion. M a k e s u r e t h a t y o u r c o m p u t e r i s a W i n d o w s M e , 9 8 , X P , o r 2 0 0 0 pre -inst alled mo del Your comput er must b e a Windows Me, 98, XP, or 2000 pre-ins talled mod[...]

Troubleshooting 69 4 4 4 4 4 4 4 4 4 4 4 4 Make sure that EPS ON USB Pri nter Devices ap pears on t he Device Manage r menu (for Wi ndows Me and 98 only) If you ca nceled the pl ug-and-play driver installat ion before t he procedure was complet e, either the USB printe r device driver or the prin te r driv er m ay be inc orr ec tly i nsta lle d. Fo[...]

70 Troubleshooting If USB P rint er appears under Oth er devices , the USB print er dev ice driv er i s n ot in stal led co rre ct ly. If EPSON LQ-630 app ea rs, t he p rin ter drive r is n ot i ns tal led c orr ectl y. If n either USB P rint er nor EPSON L Q-630 appear s under Other dev ices , c lick Refresh or unpl ug the USB cabl e from the pr i[...]

Troubleshooting 71 4 4 4 4 4 4 4 4 4 4 4 4 Printer doe s not work correctly with the USB cable If your pri nter does not work correct ly with the USB cable, try one or mo re o f the se s olu tio ns : ❏ Make sur e that the cable y ou are u sing i s a st andard, shielded USB cable. ❏ If you are u sing a USB hub, connect t he print er to the f irs[...]

72 Troubleshooting 3. If continuous pap er is j ammed in the print er, te ar of f the f resh supply at the bac k of the p rinter. 4. Open the paper b ail and remove the paper. Remove any re ma inin g pi ec es of p ape r. If the paper is stuck where the prin ter eject s it, gently pul l the paper out of th e print er. 5. Close the paper b ail and p [...]

Troubleshooting 73 4 4 4 4 4 4 4 4 4 4 4 4 2. While holding d own the Pause but ton, tu rn on the pri nter. The printer enters the b idirectiona l adju stment mode. When usi n g co nti nuo us pap er, the pri nte r pr in ts th e in st ruc tio n sheet and the fi rst set of a lignment patter ns. 3. W h en us ing sing le-she et p aper, loa d pap er in [...]

74 Troubleshooting 1. W hen us ing cont inu ou s pa per , ma ke su re p aper is loa ded , an d th e pa per rel eas e l eve r is s et to th e c orr ec t po sit ion . Th en turn o ff the pri nter. c Cauti on: Whenever you turn off the printer, wait at l east five seconds before turning it back on; otherwise you may da mage the printer. 2. To run th e[...]

Troubleshooting 75 4 4 4 4 4 4 4 4 4 4 4 4 Printing Hex Dump If you ar e an experi enced user or a prog rammer, print a hexadecimal dump to isola te communication proble ms between the printer and your softwar e program. In hex dump mode, the print er prin ts all data i t receive s from the compu ter as hexadecimal v alues. Follow these st eps to p[...]

76 Troubleshooting Contacting Customer Support If your EPSON product is n ot oper ating pr operly and y ou cannot solve the pr oblem using the t roubleshoo ting info rmation in you r prod uct doc umentatio n, contact custom er suppo rt serv ices for assistance. If custo mer support for your area is not listed below, co nta ct t he d e ale r wh er e[...]

Troubleshooting 77 4 4 4 4 4 4 4 4 4 4 4 4 Ger man y EPS ON D eut sch land G m bH Servic e & Support 0180-5234 110 Monday to Friday : 9 a.m. to 9 p. m. Saturday t o Sunday: 10 a.m. t o 4 a.m. Pu blic ho lida ys : 10 a.m . t o 4 p .m . (0,12 E p er mi nute) www.epson.de/su pport/ France Supp ort T echni que EPSON Franc e, “ Cyprus ” on page [...]

78 Troubleshooting 0 892 89 9 999 (0,3 4 E/minut e) Ouve rt du lu nd i au samed i de 9h0 0 à 20 h00 sans interr uptio n http: //www.epson.fr/supp ort/selfhelp /french.htm pou r acc é de r à l' AIDE EN LIGN E. http: //www.epson.fr/supp ort/services/ind ex.shtml pou r acc é der aux SERVICES du support techni que. Cent res de m ainten ance AJ[...]

Troubleshooting 79 4 4 4 4 4 4 4 4 4 4 4 4 BORDEAU X FMA Parc d'a ct ivit é s Chemin Long All é e J ame s Wa tt - Imme ubl e S pa ce 3 33700 MERIGNAC T é l : 05. 56.34.85 .16 Fax : 0 5.56.47. 63.18 BORDEAU X MAINTR ONIC 11/19 rue E dmond Besse Imme uble Ri ve Gauche 33300 BORDEAUX T é l : 05. 57.10.67 .67 Fax : 0 5.56.69. 98.10 BOURGES ( t[...]

80 Troubleshooting DIJO N FMA 60, rue du 14 Juillet Parc des Gran ds Cru s 21300 CHENOVE T é l : 03.80.51. 17.17 Fax : 03.80.51. 23.00 GRENOBL E (td) FMA 2 rue Mayencin 38400 ST MARTI N D'HERES T é l : 04.38.37. 01.19 Fax : 04.76.44. 78.92 GRENOBL E MAINTRO NIC Les Akhesades B â t B. Rue Ir è ne Joli ot C urie 38320 E YBENS T é l : 04.76.[...]

Troubleshooting 81 4 4 4 4 4 4 4 4 4 4 4 4 LILLE MAINTR ONIC Synerg ie Park 9, avenue Pierre et Marie Curi e 59260 LEZENNES T é l : 03. 20.19.04 .10 Fax : 0 3.20.19. 04.19 LIMOGES MAINTR ONIC 43 ru e Cruve ilh er 87000 LIMOGES T é l : 05. 55.10.36 .75 Fax : 0 5.55.77. 44.00 LYO N FMA 136, chemin Mou lin Carron 69130 ECULLY T é l : 04. 78.35.38 .[...]

82 Troubleshooting METZ FMA 104 rue de Pont à Mou ss on 57950 MONTIGNY LE S METZ T é l : 03 87 66 92 00 Fax : 03 87 66 18 22 METZ MAINTRO NIC TECHNOPOLE 2000 6, r ue T homas Edis on 57070 MET Z T é l : 03.87.76. 98.30 Fax : 03.87.76. 31.15 MONTPEL LIER MAINTRO NIC Parc A teliers Techn olo giques 2, av enue Ei nstein 34000 MONTPELLI ER T é l : 0[...]

Troubleshooting 83 4 4 4 4 4 4 4 4 4 4 4 4 NICE FMA 329, ave nue des PUGETS B â t A. 2 - Le R é al 06700 ST LAURENT DU VAR T é l : 04. 93.14.01 .70 Fax : 0 4.93.14. 01.73 NICE MAINTR ONIC Les terriers N ord Immeu ble Le s Spo rade s 500, al l é e des Terriers 06600 ANTIBES T é l : 04. 92.91.90 .90 Fax : 0 4.93.33. 98.63 NIORT MAINTR ONIC 49 ru[...]

84 Troubleshooting PARIS 14 è me FMA 63, rue de Gergovie 75014 PA RIS T é l : 01.45.45. 57.65 Fax : 01.45.39. 48.86 PARIS EST (td) BEGELEC 3, al l é e Je an I mage 77200 TOR CY T é l : 01.60.06. 02.02 Fax : 01.60.06. 02.60 PARIS NORD FMA 30, av. du vieux Chemin de St D enis 92390 VILLENEUVE LA GARENNE T é l : 01.40.85. 98.08 Fax : 01.47.92. 00[...]

Troubleshooting 85 4 4 4 4 4 4 4 4 4 4 4 4 RENNES MAINTR ONIC Parc d ’ affaires de la Bre t è che B â t 2 35760 RENNES ST GR EGOIRE T é l : 02. 99.23.62 .23 Fax : 0 2.99.23. 62.20 ROUEN BEGELEC Technopole des Bocquets Imme uble le Dulon g 75 All é e Paul Lan gev in 76230 BOIS GUILLAUME T é l : 02 35 12 41 66 Fax : 0 2 35 12 41 67 STRAS BOURG[...]

86 Troubleshooting Spain EPS ON IBÉR ICA, S.A. Avda. Roma 1 8-26, 08290 Cerdany ola, Barce lona, Esp a ñ a Tel.: 3 4.93.5821 500 Fax: 34.9 3.5821555 CENTRO DE ATENCI Ó N AL CLIENTE Tel.: 9 02 40 41 42 Fax: 93 5 82 15 16 E-mail: soporte@epson.es www.epson.es www.epson.es/suppor t/ SERVICIOS O FICIALES DE ASI STENCIA T É CNICA EPSON TOURS BEGELEC[...]

Troubleshooting 87 4 4 4 4 4 4 4 4 4 4 4 4 ALBACETE ALBACETE DEPARTAMENT O T É CNICO INF ORM Á TIC O S.A.L. 967/ 50.69. 10 967/5 0.69.09 C/ FRANCISCO PIZ ARRO, 13 BAJOS 02004 ALICANTE ALICANTE RPEI 96/ 510.20 .53 96/51 1.41.80 C / EDUARDO LANGUCHA, 17 BAJOS 03006 ALMERIA ALMERIA MASTER KIT S.A. 950/ 62.13. 77 950/6 2.13.72 C AMINO LA GOL ETA , 2 [...]

88 Troubleshooting C Á CERE S C Á CE RES PAITRO N C Á CERE S 902/ 21. 40. 21 927/21.3 9.99 C/ GABINO MUR I EL , 1 10001 PTO.SANTA.M ª .C Á DIZ ELS E INFORM Á TI CA, S.L. 902/ 19. 75. 63 956/56.05.12 AV. RIO SAN PEDR O, 59 , UR B. VALDELAGMANA 11500 JEREZ C Á DIZ NEW S ERVICE , S.L. 956/ 18. 38. 38 956/18.55.85 C/ ASTA, 1 8 11404 LAS PALMAS C[...]

Troubleshooting 89 4 4 4 4 4 4 4 4 4 4 4 4 LUGO LUGO LABEL MICROHARD, S.L. 982/ 20.37. 15 982/2 0.37.15 C/. ESCULTOR ASOREI, 1, B JOS. 27004 MADRID MADRID GRUPO PENTA, S.A. 91/ 543.73 .03 91/54 3.53.04 C/ BLASCO DE GAR AY, 63 28015 MADRID MADRID MICROMA, S.A. 91 / 304.68 .00 91/327.3 9.72 C / STA. LEONOR, 61 28037 MADRID MADR ID SETE CMAN, S. L. 9 [...]

90 Troubleshooting United Kin gdom EPSON (UK) L td. Campus 100, Mayland s Avenue, Hemel Hempst ead, Hertf ordshire HP 2 7TJ United Kingd om Tel.: +4 4 (0) 1442 26 1144 Fax: +44 (0) 1422 227227 www.epson.co. uk Stylu s Products Warr anty & Suppor t 08 705 13 3 64 0 Scanner Prod ucts Warranty & Support 08 702 41 3 45 3 Sales VALENCIA VALENC I[...]

Troubleshooting 91 4 4 4 4 4 4 4 4 4 4 4 4 0800 220 546 Republic of Ireland Stylus P roducts Warra nty & Supp ort 01 679 90 16 Other Pr oducts W arranty & Su pport 01 679 90 15 Sales 1 800 409 132 www.epson.co.uk Italy EPSON Ita lia S.p. a. Via M . Vi ga n ò de Viz zi, 93/95 20092 Ci nisello Bal samo (MI) Tel. 02. 660.321 Fax. 02.61 2.36.2[...]

92 Troubleshooting ELENCO CENTRI ASSISTENZA AUTORIZZATI EPSON AEM SERVI CE S.R.L. Via Vero len go, 20 00167 ROMA Tel : 06- 66018020 Fax : 0 6-66018052 ELEC TR ON IC ASSISTANCE CENTR E Via Baz zini, 17 20131 MILANO Tel : 02-7063140 7 Fax : 02-70631301 QUAIZ S.N.C. Via Sa n Pa ol o, 5 /h Lo c. Badi a a Set ti mo 50018 SCANDICCI (FI) Tel : 055-720561 [...]

Troubleshooting 93 4 4 4 4 4 4 4 4 4 4 4 4 COMPUTER ASSISTANCE S.A. S. 1a Trave rs a Via de l Gal litell o 85100 POT ENZA Tel: 0 971-489973 Fax: 0971-476892 INFORMAI NT S.N.C. Filia le di Ol bia Via Mo nte Pasubi o, 22 07026 OLBIA Tel: 0789- 23786 Fax: 078 9-203891 S.T.E. S.N.C. di Ciarrocchi A.& C. Via Set timo To rinese, 5 65016 MONTESILVANO [...]

94 Troubleshooting Portugal EPSON Portu gal, S.A. Rua G reg ó rio Lopes Lote 1514 Rest elo COMPUTER SERVICE 2 S.N.C. Via V.Gu indani , 10 26100 CREMONA Tel/Fax : 0372 -43586 1 MEDIEL S.N.C. filiale di Catania Via No va ra, 9 95125 CATANIA (CT) Tel : 095-716912 5 Fax : 095-7160889 TE CNO STA FF S. R .L. Via Vivaldi , 19 00199 ROMA Tel : 06-8606173 [...]

Troubleshooting 95 4 4 4 4 4 4 4 4 4 4 4 4 1400 - 197 Lisbo a Tel.: 21 303 54 00 Fax: 21 30 3 54 90 Servi ç o de Apoio a Clientes 707 222 000 www.epson.pt Austr ia EPS ON D eut sch land G m bH Servic e & Support 0810-2001 13 Monday to Friday : 9 a.m. to 9 p. m. Saturday t o Sunday: 10 a.m. t o 4 a.m. Pu blic ho lida ys : 10 a.m . t o 4 p .m . [...]

96 Troubleshooting Public holi days: 10 a.m. t o 4 p.m. www.epson.nl/supp ort/ Belgium EPSON Deu tschla nd GmbH Service & Sup port 070-2220 82 Monday to Frid ay: 9 a.m. to 9 p .m. Saturday to Sunday: 10 a.m. to 4 a.m. Public holi days: 10 a.m. t o 4 p.m. (9 a.m. to 6 p.m.: 0 ,1735 E per minute, re main ing ti me: 0,0 86 8 E per m in ute ) www.e[...]

Troubleshooting 97 4 4 4 4 4 4 4 4 4 4 4 4 0800 523 010 Sales (09) 81 71 0083 www.epson.fi Croatia REC RO d. d. Trg Spo rtova 11 10000 Zagr eb Tel.: 00 385 1 309 1090 Fax: 00385 1 309109 5 Email: se rvis @recro.hr www.epson@recro .hr Macedo nia DIGIT COMPUTER ENGINEERING 3 Maked onska br igada b.b upravna zg rada R. Konkar - 91000 Sko pje Tel.: 00 [...]

98 Troubleshooting REMA COMPUT ERS Str. Koz ara , 64-B -1 1- 1000 Sk opje Te l.: 003 89 9 1 118 159 o ppu re 00389 9 1 113 637 Fax: 00389 91 214 338 E-mail: slatanas@unet .com.mk opp ure www.rema@unet.c om.mk Slovenia REPRO LJ UBLJA NA d .o.o. Smartinsk a 106 1000 Ljub ljana Tel.: 0 0386 1 585341 7 Fax: 00386 1 5 400130 E-mai l: bojan. zabnik ar@re[...]

Troubleshooting 99 4 4 4 4 4 4 4 4 4 4 4 4 Pu blic ho lida ys : 10 a.m . t o 4 p .m . (9 a.m. to 6 p.m.: 0,1435 E per minut e, remaining time: 0,0716 E per mi nute) http://www.e pson.de/eng/suppo rt/ Switzerland EPS ON D eut sch land G m bH Servic e & Support 0848-4488 20 Monday to Friday : 9 a.m. to 9 p. m. Saturday t o Sunday: 10 a.m. t o 4 a[...]

100 Troubleshooting Slovac Repub lic EPSON Deu tschla nd GmbH Service & Sup port ++421 02 5 2625241 Monday to Frid ay: 8.30 a .m. to 5 p. m. http: //www.epson.sk/supp ort/ Czek. Repu blic EPSON Deu tschla nd GmbH Service & Sup port 00420-80 0142052 Monday to Frid ay: 9 a.m. to 5.3 0 p.m www.epson.cz/su pport/ Norway Warr anty & Sup port[...]

Troubleshooting 101 4 4 4 4 4 4 4 4 4 4 4 4 Sales 08 519 92 082 www.epson.se Yugoslav ia BS PPROCE SOR d.o.o. Hazdi Nikole Zivkovica 2 Beo grad- F.R. Tel.: 00 381 11 328 44 88 Fax: 00381 11 328 1 8 70 E-m ail : vule @bsp ro cesor .co m; www.goran@bspro cesor.com www.gorangali c@sezampro.y u Gr eece POULI ADIS A SSO CIAT ES CO RP. 142, Sygr ou Avenu[...]

102 Troubleshooting Turkey ROMAR PAZ ARLAMA SANAY I VE TICARE T A.S. Rihtim Cad . Tahir Han No. 201 Karak ö y 80030 Istanb ul Te l.: 009 0 21 2 252 08 09 (ex t:2 05 ) Fax: 0090 212 252 08 04 E-mail: zoze noglu@romar.com.t r PROSE R ELEKT RONIK SANAY I VE TICARET LIM ITEDN SIRKETI In ö n ü Caddesi, Teknik Han, No 7 2 Kat 3, G ü m ü ssuy ü Ista[...]

Troubleshooting 103 4 4 4 4 4 4 4 4 4 4 4 4 ISTANBUL Bilgisaya r Hastanesi In ö n ü Cad . No:72 T eknik Ha n Kat:3 80090 G ü m ü ssuyu-Taksim/Istanbul Tel : 0 2 12 252 17 67 Fax : 0 212 244 54 79 E-Mail : epson@bi lgisay arhastanesi .com Datapro Alemdag cad. Bayir Sok. No:5/3 Kisik li/Istanbul Tel : 0 2 16 461 77 75 Fax : 0 216 344 77 35 E-M ai[...]

104 Troubleshooting E-M ail : ep son@ datap ro.c om.tr Bilgisay ar Hastanes i Toros Cd. Do ktorlar Si tesi Asma Kat No:39 Seyhan/Adana Tel : 0 322 459 87 27 Fax : 0 32 2 459 87 28 E- Mai l : ad an a@ bhte m sil cili k.n et ANKARA Bilgisay ar Hastanes i Akay Caddesi No: 22/2 2 Kavaklidere / Ank ara Tel : 0 312 417 16 40 Fax : 0 31 2 417 50 88 E-Mail[...]

Troubleshooting 105 4 4 4 4 4 4 4 4 4 4 4 4 E-Ma il : roma r@romar .com.t r ANTALYA Bilgisaya r Hastanesi Y.Ulusoy Bu lvari- 86.Sok. N o:24/33 Antaly a Tel: 0 2 42 248 50 10 Fax: 0 242 248 50 09 E-Mail : antal ya@bhtems ilci lik.net Rom ar Bu rha nett in O nat Cad . Ze rda lel ik Ma h. Ekin cil er si tes i A blok N.120/A Anta lya Tel : 0 2 42 312 9[...]

106 Troubleshooting Tel: 0 224 225 2 9 47 Fax : 0 22 4 225 29 48 E-M ail : ep son@ datap ro.c om.tr DENIZLI Bilgisay ar Hastanes i Murat dede mahellesi, 357 . sokak No 8/b Den izli4 Ç esme mevkii Tel : 0 258 241 97 41 Fax : 0 25 8 242 114 8 E-Mail : deni zli@bht emsil cilik.net DIYARBAKIR Bilgisay ar Hastanes i Ekinc iler Ca d. Azc Pl aza K:3 No:7[...]

Troubleshooting 107 4 4 4 4 4 4 4 4 4 4 4 4 GAZIANTEP Rom ar Gazi Mu htarpasa Bulvari Buhara I s Merk ezi 1 Kat N . 48 Gaziant ep Tel : 0 3 42 215 06 31 Fax : 0 342 215 06 32 E-Ma il : roma rgantep @romar .com.tr IZMIR Bilgisaya r Hastanesi 1372 Sok. No:24 K: 3 D:4- 5-6 Ç ankaya / Izmir Tel: 0 2 32 445 80 79 Fax: 0 232 445 80 79 E-Ma il : izm ir2@[...]

108 Troubleshooting Tel : 0 232 463 39 74 Fax: 0 232 463 39 7 5 E-Mail : romar@ romar.co m.tr KOC AELI Bilgisay ar Hastanes i G ü zell er Mahel lesi, Bagdat Caddesi No 1 95 Gebze /Kocaeli Tel : 0 262 643 65 66 Fax : 0 26 2 643 65 67 E-Mail : kocael i@bhtems ilcili k.net KONYA Bilgisay ar Hastanes i Nisantasi M ah. Tamer Sk . Bulus Sit. C Blok 9/A [...]

Troubleshooting 109 4 4 4 4 4 4 4 4 4 4 4 4 E-Ma il : mersi n@bht emsilc ilik .net SAMSUN Bilgisayar H astanesi Ç iftlik Mah Sefa Sok . Ayazoglu Ap t. 17/1 Samsu n Tel : 0 3 62 231 77 12 Fax : 0 362 234 46 74 E-M ail : sa msu n@b hte msilc ilik .ne t TEKI RDAG Bilgisayar H astanesi Omurtak Cad. Ist. Kismi Peksoy Ap t. No:58/8 Ç or lu/Tekird ag Te[...]

110 Troubleshooting Stavrou Av enue Marle n Cart Of fi ce 1 0 1- 102 St ov olo s 2035 Nicosi a Tel.: 0 0357 2 368000 Fax: 00357 2 5 18250 E-m ail : ya nn is.k@ infot el. co m.c y; george .p@infotel.com.cy Pouliadis Associated Cypru s Ltd 75, Limassol Avenue 2121 Nicosi a Tel. +35 7 2 4902 09 Fax +357 2 490240 Poland EPSON Deu tschla nd GmbH Service[...]

Troubleshooting 111 4 4 4 4 4 4 4 4 4 4 4 4 Bulgaria EPS ON D eut sch land G m bH Servic e & Support www.epson.bg/supp ort/ Romani a EPS ON D eut sch land G m bH Servic e & Support +40 21230 5384115 Monday to Friday: 8.3 0 a.m. to 5.30 p .m. www.epson.ro/su pport/ Estonia EPS ON D eut sch land G m bH Servic e & Support +372 6 718 166 Mo[...]

112 Troubleshooting http: //www.epson.lv /support/ Lithuania EPSON Deu tschla nd GmbH Service & Sup port 8-37-4 00088 Monday to Frid ay: 8.30 a .m. to 5.30 p.m. http: //www.epson.lt /support/ Israel Warr anty & Sup port 04 8 560 380 www.epson.com Middle East Warr anty & Sup port + 971 (0) 4 352 44 88 or 351 7 7 77 www.epson.com Email Wa[...]

Troubleshooting 113 4 4 4 4 4 4 4 4 4 4 4 4 For detail s of EPSON Expr ess centres and Service Repair centres http://www.epson.co .za/support/i ndex.htm Sales (011) 2 62 9200 o r 0800 00 595 6 www.epson.co.z a/ Bosnia Herzgov ina REC OS d.o .o. Vilsonov o setaliste 1 0 71000 Sa rajevo Tel.: 00 387 33 657 389 Fax: 00387 33 659 4 61 E-m ail : re co s[...]

114 Troubleshooting Brazil EPSON DO B RASIL LTDA. Av. Tucu nar é , 720 Tambor é Baruer i, S ã o Paul o, SP 0646 0-020 Tel.: (55 11 ) 7296-6100 Fax: (55 11) 7295 -5624 www.epson.com.br Chile EPSON CHILE, S.A . La C once pci ó n 322 Provi dencia , Santia go Tel.: (56 2) 236- 2453 Fax: (56 2) 236- 6524 www.epson.cl Colombia EPS ON COLO MBIA, LTDA.[...]

Troubleshooting 115 4 4 4 4 4 4 4 4 4 4 4 4 Costa Rica EPSON CO STA R ICA, S.A Embaja da America na, 200 Su r y 300 O este San Jos é , Costa Rica Tel.: (50 6) 296-6 222 Fax: (50 6) 296-604 6 www.epsoncr.co m Mex i co EPSON M É XICO, S.A. de C.V. Av. Sonora #15 0 M é xico, 06 100, DF Tel.: (52 5) 211-1 736 Fax: (52 5) 533-117 7 www.epson.com.mx P[...]

116 Troubleshooting Venezuela EPSON VENEZUELA, S.A. Calle 4 con Ca lle 11 -1 La Urbina Sur Caracas, Venez uela Tel.: (58 2) 240- 1111 Fax: (58 2) 240- 1128 www.epson.com.ve USA (L atin America) EPSON L ATIN AMERICA 6303 Blue Lagoon Dr., Ste. 3 90 Miami, FL 3312 6 Tel.: (1 305) 265- 0092 Fax: (1 305) 265- 0097 USA EPSON AMERICA, INC 3840 K ilroy Air[...]

Options and Consumables 117 5 5 5 5 5 5 5 5 5 5 5 5 Chapter 5 Options and Consumables Ribbon Cartri dge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118 Genuine EPSON ri bbon cartri dge . . . . . . . . . . . . . . . . . . . . . . 118 Replacing the ribbon cart ridge . . . . . . . . . . . . . . . . . . . . . . . .[...]

118 Options and Consu mables Ribbon Cartridge Genuine EPS ON ribbon cartridge When pri nti ng be co mes fa int , yo u n eed to rep lac e the ribb on cartrid ge. Genuine E PSON ribbon ca rtrid ges are desig ned and man ufa ct ure d to wo r k pro p erl y wi th you r E PS ON p ri nte r. The y ensure pr oper operat ion an d long life of the prin t head[...]

Options and Consumables 119 5 5 5 5 5 5 5 5 5 5 5 5 3. Pull t he paper bail forwa rd. 4. F li p the pape r ba il to wa rds yo u. Note: When it is dif ficult to open the paper bail because of the position of the print head, close the printer cover. Then, turn on the printer and the print head moves to the right automatically. After that, turn the pr[...]

120 Options and Consu mables 6. Ho ld bo th en ds o f the c art ri dge an d pu ll it o ut o f the pr int er. 7. Rem ov e th e ne w ri bbo n car t ridg e f rom it s p ack ag e. 8. Ho ld bot h sid es of th e rib bo n gu ide and pull it un ti l it is o ut of th e ca rt ridg e. c Cauti on: Do not tear off the clear film on the ribbon guide. Doing so ma[...]

Options and Consumables 121 5 5 5 5 5 5 5 5 5 5 5 5 9. Ho ld th e ri bb on ca rt ridg e a nd in ser t i t int o the prin te r as shown below; then press both side s of the ca rtridge firm ly to fit t he plast ic h oo ks i nto the pri nte r slo ts. 10. Slide it int o the p rint hea d aligni ng it with the groove s of the print head until it click s [...]

122 Options and Consu mables 12. Clos e the pap er bail a nd the p rinter cover. Print Server You can us e thi s p rin ter as a netw ork prin ter by ins ta llin g a pr int server in the pri nter ’ s i nterface port. Se e the Adminis trator ’ s Ma nua l p ack a ged w ith this op ti on fo r in st ruc ti ons on ins ta ll atio n and use. The foll o[...]

Product Information 123 A A A A A A A A A A A A Appe ndix A Product Informat ion Safety Instru ctions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124 Warnings, cauti ons, and notes . . . . . . . . . . . . . . . . . . . . . . . . . 124 Hot parts cauti on symbol . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

124 Pro duc t Info rma tion Safety Instructions Warnings, cautions, and note s w War nin gs must be f ollowed careful ly to avo id bod ily inju ry. c Cauti ons must be observed to avoid da mage to you r equipment. Notes con tain important information and useful tips on the operation of your printer. Hot parts caution symbol Important safety instr u[...]

Product Information 125 A A A A A A A A A A A A ❏ Do n ot use a damag ed or fra yed po wer c ord . ❏ If you use a n exten sion cord with the pr inter, make sure t he total ampere rati ng of all device s plugged into the extensi on cord does not exceed the cor d ’ s ampere rating. Al so, make sure the t otal a mpere of all de vices p lugged in[...]

126 Pro duc t Info rma tion E NERGY S TAR ® com pliance The Int ernatio nal E NERGY S TAR ® Office Equipment progr am is a voluntar y partn ership with the computer and office equip ment indust ry to promote the introd uctio n of energ y-eff icient per sonal computers, moni tors, pr inters, fax machines, copiers, and scanners i n an effort to r e[...]

Product Information 127 A A A A A A A A A A A A If you have to fit a pl ug: As the col ours o f the mains le ad of t his appl iance may not match colo u red ma rkin gs us ed t o ide nti fy th e te rm ina ls in a plug , pl ease proceed as f ollows: The green and yello w wire must be connected to the terminal in the plug whi ch is mark ed with the le[...]

128 Pro duc t Info rma tion Printer Parts ribb on cartrid ge contr ol pa nel powe r switc h printer cover edge gui de print h ea d pape r ba il pape r g uid e paper re leas e lever paper- thickne ss leve r OFF cent er paper support * sprockets* paral lel/serial in terface co nnector USB in te rfac e connector * trac tor unit part s ** parallel for [...]

Product Information 129 A A A A A A A A A A A A Printer Specifications Mechani cal Pr int ing me tho d: 2 4- pin i mp act do t mat ri x Printing sp eed: Hi gh speed draft 300 cps at 10 cpi 360 cp s at 12 cpi Draft 225 cps at 10 cpi (33 7 c ps at 15 c pi maximum) Let ter qua lit y 79 c ps at 1 0 cp i Prin tin g direc tion: Bidi rec tion al l ogic se[...]

130 Pro duc t Info rma tion Note: The paper-thickness lever position or an overheated print head may affect the print speed. Dimensions a nd weight (with pape r guide) : Hei ght Width Dep th Weight 185 mm (7.3 inches) 386 mm (15.2 inches) 306 mm (12.0 inches) Approx. 3.5 kg (7.7 l b) Ribb on: Black ri bbon c art ri dge S01 52 90 Ribb on life Appr o[...]

Product Information 131 A A A A A A A A A A A A Electronic Interfac es: LQ- 630: One s tandard bi direct ional, 8-bi t, par allel inter face with I EEE 1284 nibb le mode sup port, one USB (v er 1.1) i nterface sl ot LQ-63 0S: One EI A-232D seri al interf ace, One USB (ver 1.1) interfa ce slot Buffer: 3 2KB Built -in font s: Bi tm ap fonts EPSON Dr [...]

132 Pro duc t Info rma tion EPSON Sans Serif H10.5, 8 to 32 poi nts, in 2-po int incre men ts Barco de fon ts EAN-1 3, EA N-8 , Inter leave d 2 o f 5, UPC- A, UPC-E, Code 39, Co de 128, POSTNET Charact er tables : Standar d versi on One i talic and 12 grap hics char acter t ables: Ital ic table , PC437 ( US, Standa rd Eu rope), PC8 50 (Mu ltil in g[...]

Product Information 133 A A A A A A A A A A A A Electrical Note: Check the lab el on the back of the printer for t he voltage of your pri nter. Enviro nmental Paper Note: ❏ Use recycled paper a nd label only under normal temperature and humidit y condit ions describ ed below. ❏ Do not load paper that is curled, folded, or crumpled. 220 to 240 V[...]

134 Pro duc t Info rma tion Single shee ts See also “ Mult ipar t fo rm s ” o n page 136 for d etaile d info rmation on th e sp eci fica tio n for sin gle -shee t m ult ipar t for ms. * Whe n using 4 inch es or wide r but less than 9.4 inch es wid e mult ipa rt forms joine d by crimpin g (multipa rt forms with cut-pa per tab binding ), set the [...]

Product Information 135 A A A A A A A A A A A A ❏ Th e r ati o of t he cu t/u nc ut len g th a t t he pe rfor at ion s hou ld b e between 3:1 and 5:1. The perforati on between pages must not extend al l the way to the edg es of the paper. 1. cut ar ea 2. uncut a rea 3. uncut par t of the edges o f the pape r ❏ If yo u us e con t inu ous pa p er[...]

136 Pro duc t Info rma tion * Whe n using 4 inch es or wide r but less than 9.4 inch es wid e mult ipa rt forms joine d by crimpin g (multipa rt forms with cut-pa per tab binding ), set the Multi part fo rms with cut -paper tab bind ing in the defau lt-sett ing mod e to on. Multipart forms The spec ificat ion s fo r the dim ensio ns of mu ltip ar t[...]

Product Information 137 A A A A A A A A A A A A 1. 1 inch or less 2. 3 inches or less 3. printi ng side 4. 1 inch or less 5. 3 inches or less Note: When using 4 inches or wider but less than 9.4 inches wide multipart forms joined b y crimping (multipart f orms with cut-paper tab bindin g), set the Multipart forms with cu t-paper tab binding in the [...]

138 Pro duc t Info rma tion ❏ The thi ckness of the fold ed part when e xtended should b e 1 mm or less. ❏ The binding area shoul d be flat and h ave no creases. ❏ The sproc ket h ole s shou ld be a ci rcle or a notc hed c irc le. ❏ The spro cket hole s of all sheets in t he form should be aligned prope rly. ❏ The bindin g position should[...]

Product Information 139 A A A A A A A A A A A A ❏ Always use l abels whose ba cking sheet i s entirel y covered, and make sure t he cuts aro und the e dges of the labels are perforat ed. 1. backing sheet 2. label shee t 3. severa l uncut areas on each sid e 4. label Labels (c ontinuou s forms) ❏ Labels should be s ecurely at tached to the back [...]

140 Pro duc t Info rma tion ❏ The labe ls should no t peel off thei r backing sheet under t he conditi ons below. 1. label 2. 27 mm ❏ Whe n u sing labe ls wh os e bac kin g sh ee t is en tir ely cov ere d, make sure t he cuts around the edges of t he labels ar e perfora ted. 1. backing sheet 2. la bel she et 3. several uncut ar eas on each side[...]

Product Information 141 A A A A A A A A A A A A ❏ When using label s whose back ing sheet is no t covere d with th e labe l m ate ria l, se e th e il lust ra tio n be low . 1. label 2. backing sheet 3. corner radius is more th an 2.5 mm 4. label Backing sheet Width Length /pa ge 101.6 t o 254 mm (4 to 10 inches) 101.6 t o 558.8 mm (4 t o 22 inc h[...]

142 Pro duc t Info rma tion Printable area Single shee ts (including single -she et multipart forms) Continuou s paper (inclu ding continu ous multipart forms) A 4.2 mm (0 .17 inc h) o r m or e B The min imu m le ft an d ri ght marg in s are 3.0 mm (0.12 in ch) each. The maximum printa ble width i s 203.2 mm (8 .0 inc hes ). Fo r si ngl e sh eet s [...]

Product Information 143 A A A A A A A A A A A A Labels (s ingle-she et) Labels (c ontinuou s forms) Standards and Approvals Europ ean mod el: A 3 m m (0.118 inch) or more A 6.35 mm (0.25 inch) or mo re B 1.2 mm (0.0472 inch) or more C 3 m m (0.118 inch) or more Low Volt a ge D ire ctiv e 73/23/EEC EN 60950 EMC Dir ect iv e 89 /3 36/ EEC EN 55 02 2 [...]

144 Pro duc t Info rma tion Command Lists EPSON ESC/ P 2 con trol codes Sele ct ing EP SON E SC/ P 2 pr int er in you r so ft ware all ow s y ou to use the most advanced font and g raphics. For more i nformatio n about the commands, contact EPSON customer ser vices. See “ Contacting Customer Su pport ” on p age 76 for de tails. General operatio[...]

Product Information 145 A A A A A A A A A A A A IBM PPD S Emulation Control Code s This pr inter emul ates the IBM Propr inter wit h the fo llowing commands. General oper ation: NUL, DC3, ESC j , BEL, CAN, DC1, ESC Q, E SC [ K, ESC U, ESC [ F Paper feed ing: FF, LF, ESC 5, E SC A, ESC A (AGM*), ESC 0, ESC 1, ESC 2, ESC 3, ESC 3 (AGM*), CR, ESC ] Pa[...]

146 Pro duc t Info rma tion Cleaning the Printer To keep your printer operat ing at it s best, you shou ld clean i t thorou ghly several times a year . Foll ow these steps to clean the print er: 1. Turn off the prin ter and remove any paper loaded i n the pri nte r as w ell a s the pap er g uid e. 2. Use a soft br ush to careful ly brush aw ay all [...]

Product Information 147 A A A A A A A A A A A A Transporting the Printer If you need to tr ansport your p rinter some dista nce, carefully repack i t using the ori ginal box and packing m ateri als. Follow these st eps to r epack the pr inter in its ori ginal pack ing ma ter ia ls : w Warn ing: If you have just used the printer, the print head may [...]

148 Pro duc t Info rma tion[...]

Glossary 149 Glossary ASCI I American Stand ard Code for Information Interchange. A standardized coding system for assignin g numerical codes to letters and symbols. auto line feed When this feature is sel ected in the default- setting mode, each carriage-return (CR) code is automatic ally foll owed by a line-feed ( LF) code. bidirectional printing[...]

150 Glossary dot ma tri x A method of printing in whic h each letter or symbol is formed by a pattern (matr ix) of indi vidu al dots . draf t The print mode used by your printer wh en you select Draft as the font. The Draft font uses less dots per character for faster printing. See also high s peed dra ft . driver See pri nter dr iver . ESC/P Abbre[...]

Glossary 151 letter quality (LQ) The print mode used by your pri nter when a font other than Draft is selec ted. Prin ting wit h l ett er-qu al ity font s pr ovi des bett er read abi li ty an d ap pear anc e at a reduced print speed. See also draf t and h igh sp ee d draf t . line feed (LF) A control code and contro l panel button that advances the[...]

152 Glossary unidirectional printing Pr in tin g in wh ic h the pr in t he ad p r in ts in o ne dire c tio n o nly . Un idi re ct io nal pr int ing is u s efu l for p rint in g grap hi cs b eca us e i t al low s pr ec ise ve rtic al alignment . You can select unidirec tional p rinting in the prin ter ’ s default-setting mode. See also bidir ectio[...]

Index 153 Index Numerics 0 slas h, 44 A A.G .M. (IB M) , 45 Align ing vert ical lines, 7 3 Auto CR (ca rriag e retu rn), 45 Auto I/F (in terface) wait time, 44 Auto li ne feed, 43 Auto tear-off, 10, 43 B Bidirecti onal pr inting (Bi- D), 43 Button LF/FF , 38 Load /Ej ect, 38 Micro Adjust, 38 Pause, 38 Buzzer (beeper) settin g, 46 C Chara cter tab l[...]

154 Index top-of-form position , 20 Multipar t forms continu ous, 14 singl e-sheet, 14 Multip art for ms wi th c ut-pa per tab bin ding, 46 P Packet mode, 45 Page leng th f or tr acto r, 43 Paper ja m cleari ng, 71 Paper re lease lev er, 3 Paper so urce selec ting, 2 Paper-th ickn ess leve r, 3 Parallel I/F (i nterface ) bidirection al mode, 44 Par[...]