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Хорошее руководство по эксплуатации
Законодательство обязывает продавца передать покупателю, вместе с товаром, руководство по эксплуатации Epson TK14. Отсутствие инструкции либо неправильная информация, переданная потребителю, составляют основание для рекламации в связи с несоответствием устройства с договором. В законодательстве допускается предоставлении руководства в другой, чем бумажная форме, что, в последнее время, часто используется, предоставляя графическую или электронную форму инструкции Epson TK14 или обучающее видео для пользователей. Условием остается четкая и понятная форма.
Что такое руководство?
Слово происходит от латинского "instructio", тоесть привести в порядок. Следовательно в инструкции Epson TK14 можно найти описание этапов поведения. Цель инструкции заключается в облегчении запуска, использования оборудования либо выполнения определенной деятельности. Инструкция является набором информации о предмете/услуге, подсказкой.
К сожалению немного пользователей находит время для чтения инструкций Epson TK14, и хорошая инструкция позволяет не только узнать ряд дополнительных функций приобретенного устройства, но и позволяет избежать возникновения большинства поломок.
Из чего должно состоять идеальное руководство по эксплуатации?
Прежде всего в инструкции Epson TK14 должна находится:
- информация относительно технических данных устройства Epson TK14
- название производителя и год производства оборудования Epson TK14
- правила обслуживания, настройки и ухода за оборудованием Epson TK14
- знаки безопасности и сертификаты, подтверждающие соответствие стандартам
Почему мы не читаем инструкций?
Как правило из-за нехватки времени и уверенности в отдельных функциональностях приобретенных устройств. К сожалению само подсоединение и запуск Epson TK14 это слишком мало. Инструкция заключает ряд отдельных указаний, касающихся функциональности, принципов безопасности, способов ухода (даже то, какие средства стоит использовать), возможных поломок Epson TK14 и способов решения проблем, возникающих во время использования. И наконец то, в инструкции можно найти адресные данные сайта Epson, в случае отсутствия эффективности предлагаемых решений. Сейчас очень большой популярностью пользуются инструкции в форме интересных анимаций или видео материалов, которое лучше, чем брошюра воспринимаются пользователем. Такой вид инструкции позволяет пользователю просмотреть весь фильм, не пропуская спецификацию и сложные технические описания Epson TK14, как это часто бывает в случае бумажной версии.
Почему стоит читать инструкции?
Прежде всего здесь мы найдем ответы касательно конструкции, возможностей устройства Epson TK14, использования отдельных аксессуаров и ряд информации, позволяющей вполне использовать все функции и упрощения.
После удачной покупки оборудования/устройства стоит посвятить несколько минут для ознакомления с каждой частью инструкции Epson TK14. Сейчас их старательно готовят или переводят, чтобы они были не только понятными для пользователя, но и чтобы выполняли свою основную информационно-поддерживающую функцию.
Содержание руководства
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TK14 THERMAL PRINTER Operation manual - Version 1 February -2006[...]
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FENIX IMVICO TK14 OPERATION M ANUAL 2/65 TK14 therm al printer operation m anual revision: Version 1 Date: Febr aury 2006 Page Revision type Before c hange After c hange[...]
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FENIX IMVICO TK14 OPERATION M ANUAL 3/65 INDEX IMPORTANT NOTES IN T K14 THERMAL PRINTER MANAGEMENT................ 6 0 – INTRODUCTION............................................................................................ 8 1 – GENERAL SPECIFICATIONS....................................................................... 9 1.1- Printing spec[...]
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FENIX IMVICO TK14 OPERATION M ANUAL 4/65 APPENDIX A – SPECIFICATIONS...................................................................... 45 APPENDIX B – IF1500 C ONNECTORS AND BUTTONS................................... 46 APPENDIX C – EXTERNAL APPEARANCE........................................................ 47 APPENDIX D – HOW TO ORDER [...]
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FENIX IMVICO TK14 OPERATION M ANUAL 5/65 FIGURES A ND TA BLES Fig. a. Therm al print head cleaning................................................................................................. 7 Fig. 2.1- TK14 acces sibility ............................................................................................................. 11 Fig. 2.2-[...]
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FENIX IMVICO TK14 OPERATION M ANUAL 6/65 IM PORTA NT NOTES IN TK14 THERMAL PRINTER MA NAGEMENT In order to pres erve the life of the printer , it is necessary to keep in m ind some prec autions in the handling of the T K14 printer. Please read caref ully the following points in or der to mak e a good use of the printer. SECURITY PRECA UTONS • Bef[...]
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FENIX IMVICO TK14 OPERATION M ANUAL 7/65 • CLEA NING PROCEDURE AND PRECA UTIONS In order to clean the therm al print head, proceed as indicated by the following steps : 1. Unplug the power supply cable and r emove the 4 scr ew s (2 in each side) holding the therm al print mec hanism. Open the pr inter cover. W et a c otton sponge in alcohol (etha[...]
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FENIX IMVICO TK14 OPERATION M ANUAL 8/65 0 – INTRODUCTION The T K14 is a high perform ance therm al printer. Its com pact and func tional design covers m any profes sional uses (as in super mark ets, hotels, hospitals, r estaurants, and so on.) It is capable of printing text, graphics, logo and bar codes. It can be used in laborator ies, industri[...]
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FENIX IMVICO TK14 OPERATION M ANUAL 9/65 1 – GENERA L SPECIFICA TIONS 1.1- Printing specifications 1) Printing m ethod: Ther mal line printing 2) Dot density: 203 dpi x 203 dpi (‘dpi’: dots per inc h. 1 inch = 25.4mm ) (203 dpi = 8 dots per m m) 3) Printing direc tion: Unidirectional with fric tion feed. 4) Printing width: 48 mm (384 dots). 5[...]
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FENIX IMVICO TK14 OPERATION M ANUAL 10/65 1.3- Passive cut ter The T K14 has a passive cutter s y stem . After present the tic ket printed in the nozz le, user can take it and, hims elf, cuts the paper, without any TK14 automatic action. 1.4- Paper specifi cations 1) Paper type: therm al paper roll 2) Paper width: 58 +0/-1m m 3) Paper roll s iz e: [...]
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FENIX IMVICO TK14 OPERATION M ANUAL 11/65 2 – INSTA LLA TION 2.1- TK14 INST A LLA T ION CONSIDERA TIO NS There ar e some general c onsiderations to tak e into account when installing the TK14 printer. A wrong installation can caus e many serious problem s like paper j am, diff icult maintenanc e of the printer, diff iculty in changing the paper r[...]
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FENIX IMVICO TK14 OPERATION M ANUAL 12/65 For these r easons, FENIX suggests the following sy stem s as solutions to a correct installation: The printer must be set quite near the front side of the us er’s chassis. Special care in the des ign of the part which goes fr om the printer outlet to the paper guide (paper jams can occur due to an inappr[...]
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FENIX IMVICO TK14 OPERATION M ANUAL 13/65 2.2- POWER SUPPL Y The T K14 is powered by an exter nal pow er s upply by m eans of a f emale polarized connector of 4 pins that includes a sec urity anchor. T he power supply voltage mus t be verified before m aking the connec tion between the supply and the pr inter. The power supply male c onnector mus t[...]
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FENIX IMVICO TK14 OPERATION M ANUAL 14/65 2.3- RS-232 SERIAL INTERFA CE 2.3.1- RS-232 Serial interf ace specifications • Data transm ission ty pe: Serial • Sy nc hroniz ation: Asynchronous • Flow control: DTR/DSR control • Signal levels (RS232) : MARK = -3 to -15 V Logic ‘1’/OFF SPACE = +3 to +15 V Logic ‘0’/ON • Speed: 4800, 9600[...]
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FENIX IMVICO TK14 OPERATION M ANUAL 15/65 2.3.3- Serial RS-232 interf ace pins assignment The as signments of the terminals of the RS-232 connector and the f unctions of its s ignals are described in the following table: Pin Signal name Signal direction (from the printer point of view) Function 20 TX D Output Data transm ission line. 21 RX D Input [...]
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FENIX IMVICO TK14 OPERATION M ANUAL 16/65 2.4- CENTRONICS PARA LLEL INTERFA CE The T K14 comply the IEE1284 protocol ( NIBBLE M ODE ). Copyright © 1994 by the Institute of Electrical and Electr onic Engineers, Inc. 2.4.1- Compatibility mode (Data transmission from host sy stem to the printer: Centronics compatible) *Any s y stem sending data to th[...]
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FENIX IMVICO TK14 OPERATION M ANUAL 17/65 Specific ation Descrip tion Symbol Min(ns) Max( ns) Data hold time tHold 750 -- Data setup tim e tSetup 750 -- STRO BE pulse width tSTB 750 -- REA DY cy cle id le time tReady 0 -- BUSY output delay tim e tBUSY 0 500 Data process ing time tReply 0 ∞ ACKNLG pulse width tACK 500 10 µ s BUSY release tim e tn[...]
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FENIX IMVICO TK14 OPERATION M ANUAL 18/65 NOT ES: (1) The ‘n’ pref ix used before a s ignal name m eans that they are ac tive in ‘0’ logic level. If the host sy stem does not provide any of the signal lines m entioned above, both comm unication types could fail. (2) It is recom mended to us e tw is ted pair cables (signal/ground) , w ith th[...]
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FENIX IMVICO TK14 OPERATION M ANUAL 19/65 3 – BA SIC OPERA TIONS 3.1- PA PER L OA DING W hen the printer r uns out of paper, there are two way s of loading paper: autom atic and manual. Before s tarting the paper load sequence, please m ake sur e the paper roll has been placed in the right way. Place the paper ro ll in the right directio n. The t[...]
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FENIX IMVICO TK14 OPERATION M ANUAL 20/65 3.2- BUTT ONS FUNCTIONS Fig. 3.3- TK14 led and buttons. 1) PFEED Butt on . Functions: • If pres sed on start-up, it activates the SELF- TEST MODE. • If pres sed together with PROG button on start-up, they activate the HEXADECIM AL MODE . • During PRO GR AMMING MODE this is the “YES” button. • Pa[...]
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FENIX IMVICO TK14 OPERATION M ANUAL 21/65 3.4- OPEN PLATEN SENSOR W hen this s ensor detects the opening of the platen, it lights the orange LED, blocking all the activity related to printing. NOTE: If TK14 detects no paper or platen open w hile is printing, the current and the following data will be lose. T he control error must be done befor e se[...]
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FENIX IMVICO TK14 OPERATION M ANUAL 22/65 3.6.2- P rogramming mode The T K14 has a PROGRAMMING MODE in or der to set up som e parameters of the printer, without sending any comm and neither setting m icro-switches. In this m ode, the printer mak es som e questions to the user. T hese questions m ust be answered by pressing one of the tw o pus h but[...]
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FENIX IMVICO TK14 OPERATION M ANUAL 23/65 3.6.3- Hexadecimal dump mode Fig. 3.6- HEXADECIMAL DUMP mode ex ample. NOT ES: (1) F or any received c haracters that are under 20h, the ASCII ‘.’ will be printed. (2) During the hex adecimal dum p mode, the DEL EOT comm and does not work. (3) It m ust be taken into ac count that if the num ber of by te[...]
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FENIX IMVICO TK14 OPERATION M ANUAL 24/65 3.7- ERROR PROCESSING 3.7.1- Error types W hen an error happens, the TK14 visually notifies the error ty pe through the led, located next to the buttons. T his fact allows the final us er to have a direct and visual ref erence on the current printer status. On the other hand, the printer status and all its [...]
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FENIX IMVICO TK14 OPERATION M ANUAL 25/65 HARDW ARE ERROR [Description] At initialization, the printer inter nally check s its hardware devices . If they do not f unction properly, an error occurs. [Recover action] T his error c annot be recovered. One of the c ontrol board components might be dam aged and should be replaced or repaired. POW ER SUP[...]
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FENIX IMVICO TK14 OPERATION M ANUAL 26/65 PAPER JAM ERROR [Description] W hen printing a tick et, the paper mus t run across the printer mechanism and the presenter unit without any obstacle. Moreover, the tick et has to be the minim um length in order to the user m ay catch it. IMPORT A NT NOTES: • THE M INIMUM TICKET L ENGTH IS 120 mm. A NY T I[...]
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FENIX IMVICO TK14 OPERATION M ANUAL 27/65 3.7.2- P rinter operation when an error ha ppens W hen the T K14 detects an error (ex cept the near-end paper), it exec utes the following operations: • It stops all printing oper ations. • The red led blink s or orange per manently lights. 3.7.3- Data recepti on error (serial interface o nly ) If one o[...]
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FENIX IMVICO TK14 OPERATION M ANUAL 28/65 3.7.5- Flow diagram of the er ror detection for the para lle l port The T K14 meets the IEEE- 1284 standard, in the nibble mode variant. Fig.3.11- Nibble m ode phase transitions . NOT ES: (1) T he circles repres ent the IEEE1284 phases. (2) T his diagram c an not be considered as the true s tate diagram. (3[...]
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FENIX IMVICO TK14 OPERATION M ANUAL 29/65 4 – CONTROL COMA NDS 4.1- COMM A ND NOTATION [Name] The com mand nam e. [Form at] T he coding sequence. [Range] It pr ovides the allowed range for the argum ents. [Description] It describes the comm and functionality. [Notes] It provides im portant inform ation in com mand usage and warnings, if needed. [[...]
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FENIX IMVICO TK14 OPERATION M ANUAL 30/65 4.3- DESCRIPTION OF T HE CONTROL COMM A NDS Command List Comm and classi fication Comm and Name Ex ecuting Setting Page LF Print and line feed X 31 CR Print and carr iage return X 31 DLE EOT Real-tim e status transm ission X 31 ESC t Select charac ter code table X 33 ESC SP Set right-side c haracter spacing[...]
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FENIX IMVICO TK14 OPERATION M ANUAL 31/65 LF [Name] Print and line feed [Format] ASCII LF Hex 0A Decim al 10 [Description] Pr ints the data in the print buffer and feeds one line, based on the curr ent line spacing. [Note] This comm and sets the print position to the beginning of the line. [Referenc e] ESC 2 , ESC 3 . CR [Name] Print and car riage [...]
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FENIX IMVICO TK14 OPERATION M ANUAL 32/65 n = <02>H: Offlin e status Bit OFF/ON Function 0 OFF Not used. Fixed to OF F 1 ON N ot used. Fixed to ON OFF Platen is closed ( Therm al head is closed) 2 ON Platen is open (T hermal head is open) 3 - Undefined 4 ON N ot used. Fixed to ON OFF No paper-end stop 5 ON Printing is being st opped OFF No er[...]
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FENIX IMVICO TK14 OPERATION M ANUAL 33/65 ESC t n [Name] Select charac ter code table [Formato] ASCII ESC t n Hex 1B 74 n Decim al 27 116 n [Range] n =<00>H , n = <11>H [Description] Selects page n from the character c ode table. n Page 0 PC437 (U.S.A., standard Europe) 17 PC866 (Cyrillic) [Default] n = 0 [Referenc e] A PPENDIX F ESC SP[...]
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FENIX IMVICO TK14 OPERATION M ANUAL 34/65 • If this c omm and is not received at the beginning of a line, and the c haracter font is to be changed, all previous data in the pr int buffer is pr inted and the ticket is plac ed at the beginning of the next line.. [Default] n = <00>H [Referenc e] ESC M, GS !, A PPENDIX A ESC 2 [Name] Select def[...]
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FENIX IMVICO TK14 OPERATION M ANUAL 35/65 GS B n [Name] Turn w hite/blac k reverse pr inting mode [Format] ASCII GS B n Hex 1D 42 n Decimal 29 66 n [Range] 0 ≤ n ≤ 255 [Description] T urns on or off w hite/blac k reverse pr inting mode. W hen the LSB of n i s 0, white/black reverse m ode is turned off. W hen the LSB of n is 1, white/black rever[...]
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FENIX IMVICO TK14 OPERATION M ANUAL 36/65 ESC a n [Nam e] Select jus tification [Format] ASCII ESC a n Hex 1B 61 n Decimal 27 97 n [Range] 0 ≤ n ≤ 2, 48 ≤ n ≤ 50 [Description] Aligns all the data in one line to the spec ified position n selects the justification as follows: n Justificatio n 0, 48 Left jus tification 1, 49 Centering 2, 50 Ri[...]
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FENIX IMVICO TK14 OPERATION M ANUAL 37/65 ESC c 5 n [Name] Enable/disable panel buttons [Format] ASCII ESC c 5 n Hex 1B 63 35 n Decim al 27 99 53 n [Range] 0 ≤ n ≤ 255 [Description] Enables or disables the panel buttons. • W hen the LSB of n is 0, the panel buttons are enabled. • W hen the LSB of n is 1, the panel buttons are disabled. [Not[...]
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FENIX IMVICO TK14 OPERATION M ANUAL 38/65 [Notes] • Th is comm and is eff ective for all char acters, except f or HRI characters . • The ver tical direction is the paper feed direction, and the horizontal direc tion is perpendicular to the paper feed direction. • W hen char acters are enlarged w ith dif ferent sizes on one line, all the chara[...]
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FENIX IMVICO TK14 OPERATION M ANUAL 39/65 GS T n [Name] Set print position to the beginning of print line [Format] ASCII GS T n Hex 1D 54 n Decim al 27 84 n [Range] n = <00>H or n = <01>H [Description] Sets the print position to the beginning of print line. • n specif ies the data processing in the print buf fer. n Printing position &[...]
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FENIX IMVICO TK14 OPERATION M ANUAL 40/65 GS H n [Name] Select print position f or HRI characters . [Format] ASCII GS H n Hex 1D 48 n Decim al 29 72 n [Range] n = 0/3 [Description] Selec ts the print position of HRI c haracters when printing a bar code. n selects the print position as follows: n Printing position 0 Not printed 1 Above the bar code [...]
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FENIX IMVICO TK14 OPERATION M ANUAL 41/65 • This comm and is enabled only when no data exists in the print buffer . W hen data exists in the pr int buffer, the printer processes the data f ollowing m as normal data. • After pr inting the bar code, this com mand sets the print position to the beginning of the line. • This comm and is not affec[...]
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FENIX IMVICO TK14 OPERATION M ANUAL 42/65 GS w n [Name] Set bar code width [Format] ASCII GS w n Hex 1D 77 n Decim al 27 119 n [Range] <02>H ≤ n ≤ <06>H [Description] Sets the horizontal siz e of the bar code. n specif ies the bar code width as follows: n Module Width (mm) for Mu lti-level Bar Code <02>H 0.250 <03>H 0.37[...]
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FENIX IMVICO TK14 OPERATION M ANUAL 43/65 FS p n m [Name] Print NV bit im age [Format] ASCII FS p nm Hex 1C 70 nm Decim al 28 112 nm [Range] n = 1 0 ≤ m ≤ 3, <48>H ≤ m ≤ < 51>H [Description] Prints a NV bit im age n using the mode s pecified by m . m Mode Vertical Dot Density Hori zontal Dot Density 0, 48 Norm al 203.2 dpi 203.2[...]
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FENIX IMVICO TK14 OPERATION M ANUAL 44/65 FS q n [xL xH yL yH d1…dk]1…[ xL xH yL yH d1…dk] [Name] Define NV bit im age [Format] ASCII FS q n[ x L x H y L y H d1...dk]1...[ x L x H y L y H d1...dk ] Hex 1C 71 n[ x L x H y L y H d1...dk]1...[ x L x H y L y H d1...dk ] Decim al 28 113 n[ x L x H y L y H d1...dk]1...[ x L x H y L y H d1...dk ] [R[...]
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FENIX IMVICO TK14 OPERATION M ANUAL 45/65 A PPENDIX A – SPECIFICA TIONS Printing method Ther mal line printing Dot density 203 dpi x 203 dpi (dpi = dots per inch. 1 inch=25.4m m) 8 dots x m m Printing direc tion Unidirectional with fric tion feed Printing width 48 m m (384 dots) Character per line ( default) Font A: 42 Font B: 56 Character spacin[...]
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A PPENDIX B – IF1500 CONNECTORS A ND BUTTONS IF1500 IFCON1500 ACU6205 (Seiko) AUTOCUT TER UNIT LTP1245 (Seiko) LINE THE RMA L PRINTER MECHANISM Serial RS232 and Parallel CENTRONICS (IEEE1284) Comunic ation connector POW ER SUPPLY connector LOW PAPER connector TICKET PICKUP connector INTERCONNECTION PAPER FEED BU TTON PROG BU TTON STAT US LED[...]
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A PPENDIX C – EXTERNA L A PPEA RA NCE COTES IN m m[...]
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FENIX IMVICO TK14 OPERATION M ANUAL 48/65 A PPENDIX D – HOW TO ORDER TK14-58-XX A VA I LABLE A CCESORIES PARTNUMBER Descripti on FAPOS-1 Power supply c lose fram e FA - 40TK Power supply open frame RS232-6 Serial cable 1,5m CENTRONIC-7 Centronic c able 1,5m T58X80X25,4 Standard 80 m m diam eter paper roll for 58 Special version nil : Standard typ[...]
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FENIX IMVICO TK14 OPERATION M ANUAL 49/65 A PPENDIX E – CODE128 BA R CODE In Code128 bar code system , it is possible to represent 128 ASCII c haracters and 2-digit num erals using one bar code char acter that is defined by combining one the 103 bar code characters and 3 c ode sets. Each code set is used for repr esenting the following characters[...]
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FENIX IMVICO TK14 OPERATION M ANUAL 50/65 E.2 Printable charact ers in CODE SET A Transmit Dat a Transmit Dat a Transmit Data Character Hex Decimal Character Hex Decimal Character Hex Decimal NUL 00 0 ( 28 40 P 50 80 SOH 01 1 ) 29 41 Q 51 81 STX 02 2 * 2A 42 R 52 82 ETX 03 3 + 2B 43 S 53 83 EOT 04 4 , 2 C 44 T 54 84 ENQ 05 5 - 2D 45 U 55 85 ACK 06 [...]
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FENIX IMVICO TK14 OPERATION M ANUAL 51/65 E.3 Printable charact ers in CODE SET B Transmit Dat a Transmit Dat a Transmit Data Character Hex Decimal Character Hex Decimal Character Hex Decimal SP 20 32 H 48 72 P 70 112 ! 21 33 I 49 73 Q 71 113 “ 22 34 J 4A 74 R 72 114 # 23 35 K 4B 75 S 73 115 $ 24 36 L 4C 76 T 74 116 % 25 37 M 4D 77 U 75 117 &[...]
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FENIX IMVICO TK14 OPERATION M ANUAL 52/65 E.4 Printable charact ers in CODE SET C Transmit Dat a Transmit Dat a Transmit Data Character Hex Decimal Character Hex Decimal Character Hex Decimal 00 00 0 40 28 40 80 50 80 01 01 1 41 29 41 81 51 81 02 02 2 42 2A 42 82 52 82 03 03 3 43 2B 43 83 53 83 04 04 4 44 2C 44 84 54 84 05 05 5 45 2D 45 85 55 85 06[...]
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FENIX IMVICO TK14 OPERATION M ANUAL 53/65 A PPENDIX F – INTERNA L CHA RA CTER TA BLES a) Page 0 . PC437: USA, Standard Eur ope (International Character Set: USA).[...]
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FENIX IMVICO TK14 OPERATION M ANUAL 54/65 Page 0 (Continued): 80H to FF H € 213[...]
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FENIX IMVICO TK14 OPERATION M ANUAL 55/65 b) Page 17 . PC866: Cyrillic.[...]
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FENIX IMVICO TK14 OPERATION M ANUAL 56/65 A PPENDIX G – TESTING SOFTWA RE The T K14 printer is delivered together with a W indows-bas ed, testing program . This program is an easy way to explor e the TK14´s m ain features. To ins tall the program, run the “ SETUP.EXE” file and f ollow the ins tructions on the sc reen. The progr am is intende[...]
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FENIX IMVICO TK14 OPERATION M ANUAL 57/65 PRINTER ST A TUS W hen enabling the printer s tatus window , the pr ogram tests the printer’s sensors and notifies every significant er ror or printing status . The progr am tests the pr inter’s status once. In som e errors , there may be a little time delay from the mo ment when the error is pr oduced [...]
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FENIX IMVICO TK14 OPERATION M ANUAL 58/65 SA M PLE TICKET W ith this f eature, user can appreciate dif ferent for mats of tex t by choosing the attr ibutes of the desired text. User can c hange t his text (up to 25 charac t ers) Attri but es to choose Prints the customiz ed ticket Prints an aut otest including t he printer settings Prints graphic, [...]
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FENIX IMVICO TK14 OPERATION M ANUAL 59/65 SPAIN c / Pacífico, 53-55 – 08027 BARCELONA Phone Num: 34 – 93 353 92 22 Fax Num : 34 – 93 353 97 21 E-m ail: fenixim @retemail.es htt p: www.f enix imv ico.c om[...]