Gefen EXT-DSC инструкция обслуживания

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Хорошее руководство по эксплуатации

Законодательство обязывает продавца передать покупателю, вместе с товаром, руководство по эксплуатации Gefen EXT-DSC. Отсутствие инструкции либо неправильная информация, переданная потребителю, составляют основание для рекламации в связи с несоответствием устройства с договором. В законодательстве допускается предоставлении руководства в другой, чем бумажная форме, что, в последнее время, часто используется, предоставляя графическую или электронную форму инструкции Gefen EXT-DSC или обучающее видео для пользователей. Условием остается четкая и понятная форма.

Что такое руководство?

Слово происходит от латинского "instructio", тоесть привести в порядок. Следовательно в инструкции Gefen EXT-DSC можно найти описание этапов поведения. Цель инструкции заключается в облегчении запуска, использования оборудования либо выполнения определенной деятельности. Инструкция является набором информации о предмете/услуге, подсказкой.

К сожалению немного пользователей находит время для чтения инструкций Gefen EXT-DSC, и хорошая инструкция позволяет не только узнать ряд дополнительных функций приобретенного устройства, но и позволяет избежать возникновения большинства поломок.

Из чего должно состоять идеальное руководство по эксплуатации?

Прежде всего в инструкции Gefen EXT-DSC должна находится:
- информация относительно технических данных устройства Gefen EXT-DSC
- название производителя и год производства оборудования Gefen EXT-DSC
- правила обслуживания, настройки и ухода за оборудованием Gefen EXT-DSC
- знаки безопасности и сертификаты, подтверждающие соответствие стандартам

Почему мы не читаем инструкций?

Как правило из-за нехватки времени и уверенности в отдельных функциональностях приобретенных устройств. К сожалению само подсоединение и запуск Gefen EXT-DSC это слишком мало. Инструкция заключает ряд отдельных указаний, касающихся функциональности, принципов безопасности, способов ухода (даже то, какие средства стоит использовать), возможных поломок Gefen EXT-DSC и способов решения проблем, возникающих во время использования. И наконец то, в инструкции можно найти адресные данные сайта Gefen, в случае отсутствия эффективности предлагаемых решений. Сейчас очень большой популярностью пользуются инструкции в форме интересных анимаций или видео материалов, которое лучше, чем брошюра воспринимаются пользователем. Такой вид инструкции позволяет пользователю просмотреть весь фильм, не пропуская спецификацию и сложные технические описания Gefen EXT-DSC, как это часто бывает в случае бумажной версии.

Почему стоит читать инструкции?

Прежде всего здесь мы найдем ответы касательно конструкции, возможностей устройства Gefen EXT-DSC, использования отдельных аксессуаров и ряд информации, позволяющей вполне использовать все функции и упрощения.

После удачной покупки оборудования/устройства стоит посвятить несколько минут для ознакомления с каждой частью инструкции Gefen EXT-DSC. Сейчас их старательно готовят или переводят, чтобы они были не только понятными для пользователя, но и чтобы выполняли свою основную информационно-поддерживающую функцию.

Содержание руководства

  • Страница 1

    ® Digital Signage Creator Digital Signage Creator Hardware Manual www.gefen.com[...]

  • Страница 2

    T echnical Support : T elephone (818) 772-9100 (800) 545-6900 Fax (818) 772-9120 T echnical Support Hours: 8:00 AM to 5:00 PM PST Monday thru Friday PST Write T o: Gefen, LLC c/o Customer Service 20600 Nordhoff St Chatsworth, CA 9131 1 www .gefen.com support@gefen.com Notice Gefen, LLC reserves the right to make changes in the hard ware, packaging,[...]

  • Страница 3

    CONTENTS 1 Introduction 2 Operation Notes 3 Features 4 Panel Layout 5 Panel Descriptions 6 Connecting And Operating The Digital Signage Creator 6 How to Connect the Digital Signage Creator 7 Accessing the Digital Signage Creator HTTP Server 8 Using the Digital Signage Creator Web Interface 25 DHCP Con fi guration 26 Static IP Con fi guration 30 C[...]

  • Страница 4

    1 Congratulations on your purchase of the Digital Signage Creator . Y our complete satisfaction is very important to us. Gefen Gefen delivers innovative, progressive computer and electronics add-on solutions that harness integration, extension, distribution and conversion technologies. Gefen’s reliable, plug-and-play products supplement cross-pla[...]

  • Страница 5

    READ THESE NOTES BEFORE INST ALLING OR OPERA TING THE DIGIT AL SIGNAGE CREA T OR • This manual covers operation of the Digital Signage Creator hardware. Please see the Digital Signage Director manual for software operation. • The Digital Signage Creator uses DHCP by default. The unit is always reachable at http://gef-dsc-xxxxxxxxxxxx.local from[...]

  • Страница 6

    3 Features • Comprehensive software suite which includes content creation and management features • Built-in layout templates that quickly allows users to get a project started • Selectable output resolutions supporting 4:3 and 16:9, 16:10 computer and HDTV to 720p • Supports both horizontal and vertical display types • Direct iCal suppor[...]

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    4 Front Panel Back Panel 1 6 2 7 3 8 5 4 9 P ANEL LA YOUT[...]

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    5 1 Mini-Plug to RS-232 Serial Port This port is used to control functions and features using serial communications. 2 Ethernet Port Connects the Digital Signage Creator to the network using Ethernet cabling. When connected, the Digital Signage Creator unit can be controlled using the built-in Web interface of the DSD (Digital Signage Director) sof[...]

  • Страница 9

    6 How to Connect the Digital Signage Creator 1. Connect an HDTV display to the output port on the rear panel of the Digital Signage Creator using the included 6 foot HDMI cable. NOTE : A VGA monitor can also be connected to the Digital Signage Creator . The HDMI and VGA ports are active at all times. 2. Connect an ampli fi ed speaker or audio devi[...]

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    7 Accessing the Digital Signage Creator HTTP Server (PC) This procedure is required to access the Digital Signage Creator for the fi rst time, administer the HTTP server , or to publish content on a Digital Signage Creator unit. Use this procedure only if the default network con fi guration has not been modi fi ed. See Resetting the Digital Sign[...]

  • Страница 11

    8 Using the Digital Signage Creator Web Interface The Web Interface is divided into two sections: • Information • Administration Information > Status The Status function returns the status screen which is displayed once the Web interface is launched. CONNECTING AND OPERA TING THE DIGIT AL SIGNAGE CREA TOR[...]

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    9 Information > Snapshot The Snapshot function creates a snapshot of the current content shown on the display and displays the image in the Snapshot window . Click the Refresh button to capture the current content displayed on the screen. The captured image is stored as a .PHP fi le. Clicking in the Snapshot window will display the full-size im[...]

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    10 Information > Display Info Shows information about the display connected to the Digital Signage Creator . The Digital Signage Creator gets this information by reading the EDID of the attached display . CONNECTING AND OPERA TING THE DIGIT AL SIGNAGE CREA TOR[...]

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    11 Information > Storage Provides information about the storage media used by the Digital Signage Cre- ator . A link to the Local Storage is also provided. Clicking on this link will display the directories and content on the Digital Signage Creator . Clicking on the Local Storage Access link (Server Address) will display a Web page similar to t[...]

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    12 The fi le list can be sorted by clicking on Name, Last Modi fi ed, Size, or Description. Information > Logs Allows viewing of all Resource, JavaScript, Information, and W arning logs which have been generated by the Digital Signage Creator . CONNECTING AND OPERA TING THE DIGIT AL SIGNAGE CREA TOR[...]

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    13 Administration > Display Settings > Basic Allows the resolution, orientation, and other display options to be changed. The Digital Signage Creator contains seven prede fi ned video modes for computer monitors and HD displays. 1 Select the output resolution to activate. For more detailed settings, see Administration > Advanced > Disp[...]

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    14 A preview of the current display settings are shown on the Display Settings page. Click the Apply button to save the changes and reboot the Digital Signage Cre- ator . Display Settings > TV Screen Sets the output resolution for the HDMI output: 480p or 720p Display Settings > Computer Monitor Sets the output resolution for the computer mon[...]

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    15 Display Settings > Force Aspect Ratio T o Check this box to force the aspect ratio on the output. Select 4:3 (pan-and-scan) or 16:9 or 16:10 (widescreen). Display Settings > Screen Orientation Use the pull-down list box to select: Horizontal, Rotate 90 Right, Rotate 90 Left, Rotate 180, Flip V ertical, or Flip Horizontal. Display Settings [...]

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    16 Display Settings > Power Mode for VGA Output Controls the voltage level of pin 9 on the VGA connector . Setting Description Automatic T urns off VGA monitor when disconnected Always On VGA monitor is always on when connected Always Off T urns off the VGA monitor Display Power Save > Enable Display Power Saving Allows the connected display [...]

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    17 Administration > Display Settings > Advanced Allows advanced control of resolution and other display options. After changing the Display Settings, click the Check button to test the video settings. Advanced > Display Settings > Resolution Select the output resolution from the pull-down list box. The list of available resolutions can [...]

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    18 Available resolutions: Resolution VGA ED HD 640 x 480 720 x 480 720 x 576 800 x 500 800 x 600 1024 x 640 1024 x 768 1280 x 720 1280 x 800 1920 x 1080 Advanced > Display Settings > Default Aspect Ratio Select the default aspect ratio on the output from the pull-down list box. Default Aspect Ratio 4:3 16:9 16:10 Advanced > Display Setting[...]

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    19 Advanced > Display Settings > Restrict Video Mode T o Restricts the video mode. Video Mode HDMI VESA GTF VESA, GTF HDMI, GTF HDMI, VESA Advanced > Display Settings > Power Mode for VGA Output Sets the power mode when connecting to a VGA monitor . Power Mode Automatic Always On Always Off Advanced > Display Settings > HDMI Displ[...]

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    20 Advanced > Display Settings > Overscan Percentage Adjusts the amount of overscan on the display . Overscan Percentage 0 1 2 3 4 5 Advanced > Display Settings > Force V ertical Refresh Forces the vertical refresh rate. Refresh Rate 24 Hz 25 Hz 30 Hz 50 Hz 60 Hz CONNECTING AND OPERA TING THE DIGIT AL SIGNAGE CREA TOR[...]

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    21 Advanced > Display Settings > Screen Orientation Sets the Screen Orientation. Screen Orientation Horizontal Rotate 90 Right Rotate 90 Left Rotate 180 Flip V ertical Flip Horizontal Advanced > Display Settings > Enable Audio Output Check this box to enables the audio output on the 3.5mm stereo mini-jack (see page 4). Advanced > Int[...]

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    22 Advanced > Interactivity Settings > Maximum Rendering Latency Allows the rendering latency to be changed. Rendering Latency 250 ms 500 ms 1000 ms (1 sec) 1500 ms (1.5 sec) The rendering latency can be reduced to 60 ms when events are received by checking the check box. Advanced > T ouchscreen Calibration Calibrates the Digital Signage C[...]

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    23 Advanced > Splash Screen Con fi guration Allows each of the default Splash Screens to be changed. Use the Browse... buttons to select a different splash screen. The splash screens can all be the same or can all be different images. Click the Apply button to have the Digital Signage Creator use the custom Splash Screen(s). Click the Reset to [...]

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    24 Administration > Network Settings > Basic > Identi fi cation Displays the Digital Signage Creator Device Name and Multi-screen ID. By default, these two identi fi cation numbers are the serial number of the Digital Signage Creator . The Device Name and Multi-screen ID can be renamed. Click the Apply button after renaming either of the[...]

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    25 CONNECTING AND OPERA TING THE DIGIT AL SIGNAGE CREA TOR Network Interface Ethernet 3G Modem The Digital Signage Creator can connect to a network using an Ethernet cable or using a 3G Modem. By default, the Digital Signage Creator will use DHCP to acquire the network information. The MAC address is used for the network ID. Clicking the Static rad[...]

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    26 Static IP Con fi guration Make sure that the Digital Signage Creator HTTP server can be accessed over Ethernet before continuing with the following instructions. 1. Collect information on the network con fi guration. The following information should be available about the network: • A range of free IP addresses that can be allocated to the D[...]

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    27 Selecting 3G Modem for the network interface will list a new set of options: After the network information has been modi fi ed, click the Apply button to apply changes to the current settings. CONNECTING AND OPERA TING THE DIGIT AL SIGNAGE CREA TOR[...]

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    28 Administration > Network Settings > Advanced > Network API Enables the API server . Enter the port number of the server and click the Apply button. Administration > Network Settings > Advanced > Proxy Settings Changes the proxy server settings. The proxy can be bypassed for connections within a Local Area Network and at the sam[...]

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    29 Administration > Network Settings > Advanced > SNMP Settings Allows changes of the SNMP settings. Click the Apply button to apply the changes. CONNECTING AND OPERA TING THE DIGIT AL SIGNAGE CREA TOR[...]

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    30 CONNECTING AND OPERA TING THE DIGIT AL SIGNAGE CREA TOR Administration > Media Sources > Basic > Media Sources Allows con fi guration of media sources. Both the Primary Source and the Fallback Source can use Local Storage (e.g. USB drive, etc) or Network Storage. It is recommended to set up a Fallback Source when using the Digital Sign[...]

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    31 1. Plug the USB storage device to the Digital Signage Creator 2. Press the Format Now button. All content of the USB storage device will be erased. 3. When the formatting is complete, unplug the USB storage device from the Digital Signage Creator 4. Plug the USB storage device to the Digital Signage Creator . NOTE: at this point content must be [...]

  • Страница 35

    32 Administration > Media Sources > Advanced > Network Credentials Used to add usernames and passwords for network access. The Add Server Row button can be used to add another to this page. Con fi guring Network Credentials For Remote Servers 1. For each remote server protected by a password, enter the following information: • The serve[...]

  • Страница 36

    33 Administration > Security > Administrative Server Used to change the password. Click the Apply button to save the changes. Administration > Security > Content Server Con fi gures the Content Server password. Click the Apply button to save the changes. CONNECTING AND OPERA TING THE DIGIT AL SIGNAGE CREA TOR[...]

  • Страница 37

    34 Administration > Security > Monitoring Con fi gures the Monitoring password. Click the Apply button to save the changes. Administering User Rights The Digital Signage Creator offers three levels of security: • Administrative Server: Controls the access to all pages of the HTTP administration server . It is recommended to always protect [...]

  • Страница 38

    35 1. Press the Apply button to save the changes. The Apply button must be pressed for each password that is changed. Passwords can only be changed individually . T o con fi gure a password for a remote server , go to Administration > Media Sources > Advanced > Network Credentials (see page 37). Administration > Date / Time > Curren[...]

  • Страница 39

    36 CONNECTING AND OPERA TING THE DIGIT AL SIGNAGE CREA TOR Administration > Date / Time > Change Time Allows manual setting of the time or con fi guration of NTP Servers to provide the time information. Click the Manual T ime Settings checkbox to manually set the time. Click the Apply button to save changes.[...]

  • Страница 40

    37 Administration > Date / Time > NTP Statistics Provides information about NTP server traf fi c. Press the Refresh button to update the NTP server information. P id i f i b N TP f fi CONNECTING AND OPERA TING THE DIGIT AL SIGNAGE CREA TOR[...]

  • Страница 41

    38 Administration > RS232 / USB IO > Settings Allows con fi guration of the RS-232 and USB settings. There are four built-in RS-232 device protocol options. By default the serial port control is disabled. It is enabled by selecting a protocol fi le in the Protocols drop-down box. Choose either pre-loaded fi les designed by Gefen (identi ?[...]

  • Страница 42

    39 Once a protocol fi le is selected, the serial port should be con fi gured for the attached device. Checking the Control monitor power check box will force the Digital Signage Creator to send the PowerOn and PowerOff commands at speci fi ed times (in 24 hours format) regardless of the content uploaded on the device. For example, the Digital Si[...]

  • Страница 43

    40 Administration > Pull Mode > Content Pull Scheduling Pull Mode is the method in which the Digital Signage Creator pulls content from the server based on a speci fi c time schedule. This permits automatic updating of the content during speci fi c times. Click the Apply button to save the changes. CONNECTING AND OPERA TING THE DIGIT AL SIG[...]

  • Страница 44

    41 Pull Mode can be used bidirectionally to: • Automatically publish fi les to the Digital Signage Creator . Each time the Digital Signage Creator has been scheduled to update the content of its local storage, it will connect to the speci fi ed server , check for changes, and download all modi fi ed fi les. • Upload logs and previews to a r[...]

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    42 Administration > Firmware Update > Current V ersions Displays the current version of Digital Signage Creator fi rmware and updater . Administration > Firmware Update > Update Server Allows the fi rmware update server to be changed. Click Apply to save the changes. Click the Reset to Default button to restore the default server addr[...]

  • Страница 46

    43 Administration > Firmware Update > Automatic Update The Digital Signage Creator will automatically check for updates using the address listed in the Update Server box (see page 39). The pull-down list box can be use to select the hourly Update T ime from 0:00 (Midnight) to 23:00 (1 1:00 PM). Click the Apply button to save the changes. Admi[...]

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    44 Administration > Firmware Update > Updater Info Displays the last update log. The latest update log is also available under the Logs menu (see page 15). Administration > Maintenance > Basic > System Restart Click the Restart Now button to reboot the Digital Signage Creator unit. CONNECTING AND OPERA TING THE DIGIT AL SIGNAGE CREA [...]

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    45 Administration > Maintenance > Basic > Restore Default Content Click the Restore Default Content button to restore the default Digital Signage Creator content. Administration > Maintenance > Basic > Reporting Click the Get Report button to generate a Digital Signage Creator status report. The status report is helpful to technic[...]

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    46 Administration > Maintenance > Advanced > Installation Mode Click the Enable button to place the Digital Signage Creator in Installation Mode. This feature will prevent the Digital Signage Creator from automatically rebooting when con fi guration changes are made. Administration > Maintenance > Advanced > Extended Reporting Ge[...]

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    47 Finding the Digital Signage Creator on the Network (Mac OS X) Make sure that the Digital Signage Creator is powered and connected to the Mac using an Ethernet cable. 1. Open the T erminal program, located under Applications > Utilities. 2. In the terminal window , type the following command: ping -c 3 224.0.0.1 3. Press the Return key . Multi[...]

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    48 4. T ype the command: arp -a 5. Press the Return key . A list of known network names, IP addresses, and MAC addresses will be dis- played in the terminal window . The network name is listed in the fi rst column. The IP address is listed in the second column and the MAC address is listed in the third column: Network Name IP Address MAC Address ([...]

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    49 Connecting T o The Digital Signage Creator (Mac OS X) 1. From the Go menu, click Connect to Server ... 2. T ype the IP address or network name of the Digital Signage Creator in the Server Address text box, followed by the port number . Example: http://192.168.1.10:81 3. Click the Connect button. Uploading Content to the Digital Signage Creator 1[...]

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    50 Using The Digital Signage Creator HTTP Server When accessing the HTTP server for the fi rst time, read the previous sections fi rst. Make sure that a PC is connected to the Digital Signage Creator unit using an Ethernet cable. The network con fi guration for the PC and the Digital Signage Creator will need to be con fi gured correctly and be[...]

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    51 CONNECTING AND OPERA TING THE DIGIT AL SIGNAGE CREA TOR Using A Network Server With the Digital Signage Creator The Digital Signage Creator can use an HTTP server as the source for multimedia content. The Digital Signage Creator will frequently check for new or modi fi ed content on the server . The internal storage will be used to cache some o[...]

  • Страница 55

    52 Content Access Modes When connected to the network, Digital Signage Creator can be used to access content to be displayed in three different modes: • Push mode: Files are pushed to the Digital Signage Creator using a WebDA V server . For example, the DSD uses the push mode to publish an Hyper Media Project to an Digital Signage Creator unit. ?[...]

  • Страница 56

    53 Con fi guring the RS-232 Serial Interface The Gefen Digital Signage Creator can control external appliances using its serial port (RS-232) interface. This type of interface is supported in particular by most professional monitors to allow switch on/off operations or image con fi gurations. T o control a device through the serial port interface[...]

  • Страница 57

    54 SPECIFICA TIONS Digital Display Compatibility Aspect Ratio 16:9, 16:10, 4:3 (horizontal & vertical) Maximum resolution 1280x720 (16:9), 1024x640 (16:10), 1024x768 (4:3) Video output 720p (HD-Ready), 576p, 480p, VGA; 50 or 60 fps Video connectors HDMI (incl. digital audio), DVI via adapter . VGA (DB15 HD connector). Simultaneous use of HDMI a[...]

  • Страница 58

    55 SPECIFICA TIONS Interactivity events T ouch screen, keyboard and mouse via USB 2.0 port, user de fi ned serial port T ime synchronized Millisecond accuracy , for unconstrained video wall con fi gurations Network Connectivity Ethernet 10/100 Mbit/s (RJ-45), IEEE 802.3u, 802.3x Protocols IPv4, DHCP or fi xed address Remote con fi guration HTTP[...]

  • Страница 59

    56 Gefen warrants the equipment it manufactures to be free from defects in material and workmanship. If equipment fails because of such defects and Gefen is noti fi ed within two (2) years from the date of shipment, Gefen will, at its option, repair or replace the equipment, provided that the equipment has not been subjected to mechanical, electri[...]

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    [...]

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    Rev X7 Pb 20600 Nordhoff St., Chatsworth CA 91311 1-800-545-6900 818-772-9100 fax: 818-772-9120 www .gefen.com support@gefen.com This product uses UL listed power supplies.[...]