Grandstream Networks BT200 инструкция обслуживания
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Хорошее руководство по эксплуатации
Законодательство обязывает продавца передать покупателю, вместе с товаром, руководство по эксплуатации Grandstream Networks BT200. Отсутствие инструкции либо неправильная информация, переданная потребителю, составляют основание для рекламации в связи с несоответствием устройства с договором. В законодательстве допускается предоставлении руководства в другой, чем бумажная форме, что, в последнее время, часто используется, предоставляя графическую или электронную форму инструкции Grandstream Networks BT200 или обучающее видео для пользователей. Условием остается четкая и понятная форма.
Что такое руководство?
Слово происходит от латинского "instructio", тоесть привести в порядок. Следовательно в инструкции Grandstream Networks BT200 можно найти описание этапов поведения. Цель инструкции заключается в облегчении запуска, использования оборудования либо выполнения определенной деятельности. Инструкция является набором информации о предмете/услуге, подсказкой.
К сожалению немного пользователей находит время для чтения инструкций Grandstream Networks BT200, и хорошая инструкция позволяет не только узнать ряд дополнительных функций приобретенного устройства, но и позволяет избежать возникновения большинства поломок.
Из чего должно состоять идеальное руководство по эксплуатации?
Прежде всего в инструкции Grandstream Networks BT200 должна находится:
- информация относительно технических данных устройства Grandstream Networks BT200
- название производителя и год производства оборудования Grandstream Networks BT200
- правила обслуживания, настройки и ухода за оборудованием Grandstream Networks BT200
- знаки безопасности и сертификаты, подтверждающие соответствие стандартам
Почему мы не читаем инструкций?
Как правило из-за нехватки времени и уверенности в отдельных функциональностях приобретенных устройств. К сожалению само подсоединение и запуск Grandstream Networks BT200 это слишком мало. Инструкция заключает ряд отдельных указаний, касающихся функциональности, принципов безопасности, способов ухода (даже то, какие средства стоит использовать), возможных поломок Grandstream Networks BT200 и способов решения проблем, возникающих во время использования. И наконец то, в инструкции можно найти адресные данные сайта Grandstream Networks, в случае отсутствия эффективности предлагаемых решений. Сейчас очень большой популярностью пользуются инструкции в форме интересных анимаций или видео материалов, которое лучше, чем брошюра воспринимаются пользователем. Такой вид инструкции позволяет пользователю просмотреть весь фильм, не пропуская спецификацию и сложные технические описания Grandstream Networks BT200, как это часто бывает в случае бумажной версии.
Почему стоит читать инструкции?
Прежде всего здесь мы найдем ответы касательно конструкции, возможностей устройства Grandstream Networks BT200, использования отдельных аксессуаров и ряд информации, позволяющей вполне использовать все функции и упрощения.
После удачной покупки оборудования/устройства стоит посвятить несколько минут для ознакомления с каждой частью инструкции Grandstream Networks BT200. Сейчас их старательно готовят или переводят, чтобы они были не только понятными для пользователя, но и чтобы выполняли свою основную информационно-поддерживающую функцию.
Содержание руководства
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Страница 1
Grandstream Networks, Inc. BT–Series BT–200 Dual Ethernet Port SIP Phone BT–200 User Manual www.grandstream.com Firmware Version 1.1.1.14 support @grandstream.com[...]
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Страница 2
Grandstream Networks, Inc. BT-200 User Manual Page 2 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 TABLE OF CONTENTS BT–200 USER MANUAL WELCOME ............................................................................................................................... ..................... 4 CONNECTING YOUR PH ONE .............................[...]
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Страница 3
Grandstream Networks, Inc. BT-200 User Manual Page 3 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 TABLE OF FIGURES BT–200 USER MANUAL F IGURE 1: BT–200 I LLUSTRATION ................................................................................................................... 5 F IGURE 2: BT–200 LCD I LLUSTRATION .......................[...]
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Страница 4
Grandstream Networks, Inc. BT-200 User Manual Page 4 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 W ELCOME Thank you for purchasin g the Grandstream BT –200 SIP phone. The BT–200 is an affordable, next generation SIP phone that feature s excellent audio quality and rich telephony features. The BT–2 00 supports popular voice co decs and is de[...]
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Страница 5
C ONNECTING Y OUR P HONE Connecting your BT–200 is easy. Before you begin, please verify the contents of the BT–200 package. E QUIPMENT P ACKAGING The BT–-200 phone package co ntains: 1. One BT–200 Main Case 2. One Handset 3. One phone cord 4. One Universal Power Adapter 5. One Ethernet cable C ONNECT YOUR P HONE Connecting your phone is si[...]
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Страница 6
Grandstream Networks, Inc. BT-200 User Manual Page 6 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 T ABL E 1: BT–200 C ONNECTOR D EFINI TIONS POWER 5V power port; Connect to your phone and the wall o utlet LAN 10/100 Mbps Switch LAN port to con nect your phone to an Ethernet port. PC 10/100 Mbps Switch port to connect your phone to the PC. HEADSE[...]
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Страница 7
Grandstream Networks, Inc. BT-200 User Manual Page 7 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 P RODUCT O VERVIEW The BT–200 SIP phone is designed to provide all the feature functionality of a traditional phone plus advanced features like voicemail, 3-way confe renci ng, remote configuration, and dual 100 Mbps switche d or routed network port[...]
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Страница 8
Grandstream Networks, Inc. BT-200 User Manual Page 8 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 T ABL E 2: T ECHNICAL S OFTW ARE F EA TU RES Feature Software Lines 1 direct number Protocol Support(1) IETF SIP (RFC 3261 and companion RFCs) Display 12-digit caller ID LCD Feature Keys 8 dedicated keys: Message Button, Ho ld, Transfer, Confere nce, [...]
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Страница 9
H ARDWARE F EATUR ES • Headset with auto switch when in use • 10/100 Mbps Full/Half Duplex Ethernet Switch with LAN and PC port, • Auto detect Ethernet polarity - use eith er straight through or twi st cable • Message Waiting Indicator – RED LE D T ABL E 2: T ECHNICAL H ARDWA RE S PECI FICATIO NS LAN interface 2 x RJ45 10/100Mbps Ethernet[...]
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Страница 10
T ABL E 4: LCD I CON D EFINITIONS Icon LCD Icon Definitions Connectivity Status / SIP Proxy/Se rver Icon: Solid – connected to SIP Server/IP address received Blinking – physical connection failed Blank – SIP Proxy/Server not registered Phone Status Ic on: OFF when the handset is on-hook ON when the handset is off-hook Speaker Phone Status Ico[...]
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Страница 11
G ETTING F AMILIAR WITH K EYPAD The BT–200 keypad is the sam e as a traditional phone, with additional feat ure functionality including speaker, menu keys, LCD navigation keys, and advanc ed feature keys which include h old, transfer, conference and flash. F IGURE 3: BT–200 K EYPAD I LLUSTRATION Navigation Keys Message Button & LED Menu and[...]
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Страница 12
CONF Press CONF button to connect Ca lling/Called part y into conference FLASH Flash to switch between two lines SPEAKER Enable/Disable hands-fre e speaker mode SEND Press SEND to dial a new number or redial la st number dialed. Press send button to send a call immediately before “no ke y entry timeout” value expires MUTE/DEL Mute an active cal[...]
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Страница 13
Grandstream Networks, Inc. BT-200 User Manual Page 13 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 P LACING A D IRECT IP-IP C ALL To place a direct IP to IP call, first off-hook, then press th e “MENU” key, then enter a 12-digit target IP address to make the call. If port is not default 5060, destination ports can be specified by using “*4?[...]
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Страница 14
Grandstream Networks, Inc. BT-200 User Manual Page 14 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 Blind and Attended Call Transfer BT–200 supports both blind and attended call transfer. Each is easy to use. Use bli nd transfer if you want to transfer a call without speaking with someon e first; use attended transfer if you want to speak with th[...]
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Страница 15
Grandstream Networks, Inc. BT-200 User Manual Page 15 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 2. To delete entries when dial ing, press MUTE/DEL to delete the digit. 3. To send a call directly to voicemail (witho ut picking up the call), press MUTE/ DEL C ALL F EATURES The BT–200 supports an advanced call feature list including but not limi[...]
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Страница 16
Grandstream Networks, Inc. BT-200 User Manual Page 16 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 C ONFIGURATI ON G UIDE This section of the BT–200 manual will help gui de you to configure your phone, either using the keyp ad or through the web interface. Examples of the web interfaces can be downloaded @ http://www.grandstream.co m/user_manual[...]
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Страница 17
Grandstream Networks, Inc. BT-200 User Manual Page 17 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 Menu Item Menu Func tions 5 Display “[5] dnS ” Press MENU to display the DNS address Enter new DNS address if DHCP is OFF Press ‘ ↓ ’ or ’ ↑ ’ to exit Press MENU to (save and) exit Must recycle power for changes to take effect. 6 Disp[...]
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Страница 18
Grandstream Networks, Inc. BT-200 User Manual Page 18 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 Menu Item Menu Func tions 10 Display “[10] Phy Addr” Press MENU to display the physical / MAC address. Press ‘ ↓ ’ or ’ ↑ ’ to exit. 11 Display “[11] ring 0” Press MENU to hear the selected ring tone, press ‘ ↓ ’ or ’ ↑ [...]
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Страница 19
Grandstream Networks, Inc. BT-200 User Manual Page 19 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 T ABL E 8: K EYPAD B UTTON D EFINITIONS End User Password This contains the password to access t he Web Configuration Men u. This field is case sensitive with a maximum length of 25 characters. IP Address There are two modes under which the BT–200 [...]
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Страница 20
Grandstream Networks, Inc. BT-200 User Manual Page 20 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 Date Display Format Allow user to choose among the following three format s: 1. Year-Month-Day 2. Month-Day-Year 3. Day-Month-Year Display Account Name instead of Date If set to Yes, it will display the inform ation entered on Account Name field from[...]
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Страница 21
T ABL E 9: D EVICE S TA TUS D EFINITIONS MAC Address The device ID, in HEX format. This is a very important ID for ISP troubleshooting. IP Address This field shows LAN IP address of BT– 200 Product Model This field contains the product model info. Software Version Program: This is the main software release. This number is always used for firmware[...]
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Страница 22
Grandstream Networks, Inc. BT-200 User Manual Page 22 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 T ABL E 10: A DVANCED C ONFIGURA TION P AGE D EFINITIONS Admin Password Administrator password. Only administrat or can configure the “Advanced Settings” page. Password field is purposely left blank for securi ty reason after clicking update and [...]
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Страница 23
Grandstream Networks, Inc. BT-200 User Manual Page 23 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 Use Random Port This parameter, when set to Yes, will fo rce random generat ion of both the local SIP and RTP ports. This is usually nece ssary when multiple BT–200s are behind the same NAT. Keep-alive interval This parameter specifie s how often t[...]
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Страница 24
Grandstream Networks, Inc. BT-200 User Manual Page 24 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 Off-hook Auto Dial This parameter allows the user to config ure a User ID or extension number to be automatically dialed upon off-hook. Please NOTE that only the user part of a SIP address needs to be entered here. Th e phone will automatically appen[...]
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Страница 25
Grandstream Networks, Inc. BT-200 User Manual Page 25 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 Quick IP Call Mode Dial an IP address under the sam e LAN s egment by simply pressing the last octet in the IP address. In the Advanced Settings page the option "Use Quick IP-call m ode", is set to No by default. When this option is set to [...]
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Страница 26
Grandstream Networks, Inc. BT-200 User Manual Page 26 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 User ID is Phone Number If the BT–200 has an assigned PSTN telephone nu mber, this field should be set to “Yes”. Otherwise, set it to “No”. If “Yes” is set, a “user=phone” parameter will be attached to the “From” header in SIP r[...]
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Страница 27
Grandstream Networks, Inc. BT-200 User Manual Page 27 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 Enable Call Features Default is No . If set to Yes, Call transfer, Ca ll Forwarding & Do-Not-Disturb are supported locally. Disable Missed-Call Default is No . If set to Yes, missed calls will not be recorded for your review. Session Expiration T[...]
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Страница 28
Allow Auto Answer by Call-Info Default is No . If set to Yes, auto answer depend s on the Call-Info in the SIP message. This feature needs the support of IP-PBX. Turn off speaker on remote disconnect Default is No . If set to Yes, the speaker will turn off, and the phone will go back to idle status, after the other party of the call hands up. Check[...]
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Страница 29
Grandstream Networks, Inc. BT-200 User Manual Page 29 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 R EBOOTING THE P HONE FROM R EMOTE The administrator can remotely rebo ot the phone by clicking the “Reboot ” button at the bottom of the configuration menu. Once done, the web serve r will di splay a confirmation page to indicate that rebooting [...]
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Grandstream Networks, Inc. BT-200 User Manual Page 30 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 U PGRADE THROUG H TFTP To upgrade firmware, the BT–200 can be configured wi th a TFTP server where the new code image is located. It is recommended to set the TFTP server address in eithe r a public IP address or on the same LAN with the BT–200. [...]
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Страница 31
Grandstream Networks, Inc. BT-200 User Manual Page 31 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 NOTE for TFTP/HTTP Firm w are Upgrade: 1. When the BT–200 boots up, it will send TFTP or HT TP request to download configuration fi les. There are two configuration files, 1) “ cfg.txt ” and 2) “ cfg000b82 xxxxxx ”, where “000b82xxxxxx”[...]
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Grandstream Networks, Inc. BT-200 User Manual Page 32 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 G LOSSARY OF T ERMS ADSL Asymmetric Digital Subscri ber Line: Modems atta ched to twisted pair coppe r wiring that transmit from 1.5 Mbps to 9 Mbps downstream (to the subs criber) and from 16 kbps to 800 kb ps upstream, depending on line distance. AG[...]
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Grandstream Networks, Inc. BT-200 User Manual Page 33 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 FQDN Fully Qualified Domain Name. A FQDN consists of a host and d omain name, including top-level domain. For example, www.grandstream.com is a fully qualified domain name. www is the host, Grandstream is the seco nd-level domain, and and.com is the [...]
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Grandstream Networks, Inc. BT-200 User Manual Page 34 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 MTU A Maximum Transmission Unit (M TU) is the largest size pa cket or frame , specified in octet s (eight- bit bytes), that can be sent in a packet- or fram e- based network such as the Internet. The maximum for Ethernet is 1500 byte. NAT Network Add[...]
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Grandstream Networks, Inc. BT-200 User Manual Page 35 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 UDP User Datagram Protocol (UDP) is one of the core proto cols of the Internet protocol suite . Using UDP, programs on networ ked computer s can send short messages known as datagrams to one another. UDP does not provide the reliabilit y and ordering[...]