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Grandstream Networks ENTERPRISE GXP1200 инструкция обслуживания

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Похожие руководства по эксплуатации

Хорошее руководство по эксплуатации

Законодательство обязывает продавца передать покупателю, вместе с товаром, руководство по эксплуатации Grandstream Networks ENTERPRISE GXP1200. Отсутствие инструкции либо неправильная информация, переданная потребителю, составляют основание для рекламации в связи с несоответствием устройства с договором. В законодательстве допускается предоставлении руководства в другой, чем бумажная форме, что, в последнее время, часто используется, предоставляя графическую или электронную форму инструкции Grandstream Networks ENTERPRISE GXP1200 или обучающее видео для пользователей. Условием остается четкая и понятная форма.

Что такое руководство?

Слово происходит от латинского "instructio", тоесть привести в порядок. Следовательно в инструкции Grandstream Networks ENTERPRISE GXP1200 можно найти описание этапов поведения. Цель инструкции заключается в облегчении запуска, использования оборудования либо выполнения определенной деятельности. Инструкция является набором информации о предмете/услуге, подсказкой.

К сожалению немного пользователей находит время для чтения инструкций Grandstream Networks ENTERPRISE GXP1200, и хорошая инструкция позволяет не только узнать ряд дополнительных функций приобретенного устройства, но и позволяет избежать возникновения большинства поломок.

Из чего должно состоять идеальное руководство по эксплуатации?

Прежде всего в инструкции Grandstream Networks ENTERPRISE GXP1200 должна находится:
- информация относительно технических данных устройства Grandstream Networks ENTERPRISE GXP1200
- название производителя и год производства оборудования Grandstream Networks ENTERPRISE GXP1200
- правила обслуживания, настройки и ухода за оборудованием Grandstream Networks ENTERPRISE GXP1200
- знаки безопасности и сертификаты, подтверждающие соответствие стандартам

Почему мы не читаем инструкций?

Как правило из-за нехватки времени и уверенности в отдельных функциональностях приобретенных устройств. К сожалению само подсоединение и запуск Grandstream Networks ENTERPRISE GXP1200 это слишком мало. Инструкция заключает ряд отдельных указаний, касающихся функциональности, принципов безопасности, способов ухода (даже то, какие средства стоит использовать), возможных поломок Grandstream Networks ENTERPRISE GXP1200 и способов решения проблем, возникающих во время использования. И наконец то, в инструкции можно найти адресные данные сайта Grandstream Networks, в случае отсутствия эффективности предлагаемых решений. Сейчас очень большой популярностью пользуются инструкции в форме интересных анимаций или видео материалов, которое лучше, чем брошюра воспринимаются пользователем. Такой вид инструкции позволяет пользователю просмотреть весь фильм, не пропуская спецификацию и сложные технические описания Grandstream Networks ENTERPRISE GXP1200, как это часто бывает в случае бумажной версии.

Почему стоит читать инструкции?

Прежде всего здесь мы найдем ответы касательно конструкции, возможностей устройства Grandstream Networks ENTERPRISE GXP1200, использования отдельных аксессуаров и ряд информации, позволяющей вполне использовать все функции и упрощения.

После удачной покупки оборудования/устройства стоит посвятить несколько минут для ознакомления с каждой частью инструкции Grandstream Networks ENTERPRISE GXP1200. Сейчас их старательно готовят или переводят, чтобы они были не только понятными для пользователя, но и чтобы выполняли свою основную информационно-поддерживающую функцию.

Содержание руководства

  • Страница 1

    Grandstream N et works, Inc. GXP User Ma n ual Page 1 of 44 Firmware 1.2. 5 .3 Last Updated: 03 /2011 Grandstream Networks, Inc. GX P2020/GXP2010/GXP 2000/GXP1200/GXP280/G XP285 Enterpris e IP Phones GXP- 2020 GXP- 201 0 GXP- 1200 GXP- 280/GXP - 285 GXP- 2000[...]

  • Страница 2

    Grandstream N et works, Inc. GXP User Ma n ual Page 2 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 TABLE OF CONTEN TS GXP USER MANUAL WELCOME ................................................................................................ ................................................................ . 4 INSTALLATION .........................[...]

  • Страница 3

    Grandstream N et works, Inc. GXP User Ma n ual Page 3 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Table 7: GXP Technical Specification s .......................... ..................................................... .......... 11 Table 8: LCD Buttons .................... ....................................... ...............................[...]

  • Страница 4

    Grandstream N et works, Inc. GXP User Ma n ual Page 4 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Welcome Your Grandstream GX P Series IP phon e features a new sophisticated design and is very easy to use. The GXP combines advanced featur e functionality with the latest t ec hnology to offer excellent audi o quality , ease of use, expandabil i[...]

  • Страница 5

    Grandstream N et works, Inc. GXP User Ma n ual Page 5 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Installation E QUIPMENT P ACKAGING Table 1: Equipment Packaging GXP - 280/285 GXP - 1200 GXP - 2000 GXP - 2010 GXP - 2020 Main Case Yes Yes Yes Yes Yes Handset Yes Yes Yes Yes Yes Phone Cord Yes Yes Yes Yes Yes Pow er A dap to r Yes Yes Yes Yes Ye[...]

  • Страница 6

    Grandstream N et works, Inc. GXP User Ma n ual Page 6 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 1) One GXP Ext ension unit 2) One PS2 cabl e 3) One connecti on plat e 4) One Universa l P ower Adaptor F IGURE 1: C ONNECTING THE GXP – 200 0 AND THE GXP –E XTENSION GXP – 2000 w/GXP –Extension GXP Extension Connecting the GXP – 2000 w [...]

  • Страница 7

    Grandstream N et works, Inc. GXP User Ma n ual Page 7 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Figure 2 : GXP – 2000 Internal Headset Wi ri ng Schema NOT E: For GXP - 2000 HW REV. 0.3 and 0.4, a 3.5mm to 2.5m m plug converter is require d to use a 2.5mm headset. The converter ca n be purchased at any el e c tronics store. S AFETY C OMPL I[...]

  • Страница 8

    Grandstream N et works, Inc. GXP User Ma n ual Page 8 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Product Overvie w Table 3 : GX P Product Models Model Picture Ove rview GXP - 280 GXP280 is an entry - level SIP phone. It features:  Single line  Three soft key s GXP - 285 GXP285 is an entry - l evel SIP phone. It features:  Single line[...]

  • Страница 9

    Grandstream N et works, Inc. GXP User Ma n ual Page 9 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 GXP - 2020 GXP2020 is an execut ive SIP phone. I t features:  Six lines  Seven programm abl e h ard keys  Four XML programm able soft key s  PoE Supported Table 4 : GX P Comparison Guide Features GXP - 280/285 GXP - 1200 GXP - 200 0 GX[...]

  • Страница 10

    Grandstream N et works, Inc. GXP User Ma n ual Page 10 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Table 6 : GXP Hardware Specificatio ns LAN Interface (Ethernet ports) Two (2) 10/100 Mbps Full/Half Dup lex Ethernet S witch with LAN and PC port with auto detection Graphic LCD Disp lay GXP - 280/ 285 GXP - 1200 GXP - 2000 GXP - 2010 GXP - 2020 [...]

  • Страница 11

    Grandstream N et works, Inc. GXP User Ma n ual Page 11 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Table 7 : GXP Technical Specificatio ns Lines Multiple direct lines with in depe ndent SIP account s, p rogrammable spee d dia l keys , XML programmable s of t - keys ( non programmabl e on GXP - 280/285 , GXP1200 , GXP2000 ). Protocol Support Su[...]

  • Страница 12

    Grandstream N et works, Inc. GXP User Ma n ual Page 12 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 (attended/blin d), call forwa rd, call waitin g, caller ID, mute, redi al, call log, c aller ID display or block , Do - Not - Dist urb (DND) and volume control Multi - party c onfe r encing (up to 5 ), dial plan prefix , off - hook auto dial, aut[...]

  • Страница 13

    Grandstream N et works, Inc. GXP User Ma n ual Page 13 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Using the GXP SI P Enterprise Phone G ETTING F AMILIAR WITH T HE LCD GXP -2x xx has a dynamic and customizable s creen. The screen display s differently dependi ng on whether the phone is idle or in u se (active screen ). Table 8 : LCD Button s K[...]

  • Страница 14

    Grandstream N et works, Inc. GXP User Ma n ual Page 14 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 SPECIAL SOFT BUTTONS ( Excluding GXP2000 and Only When I ntegrated with GXE5024/50 28) Call Parking : FOR GXP2020/G XP2010 ONLY . Refer to the GXE5024/5028 Onli ne User Manual for more inform ation. • Call P ark When a GXP2020 dials out, t he C[...]

  • Страница 15

    Grandstream N et works, Inc. GXP User Ma n ual Page 15 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Calls Forw arded Icon: INDICATES calls are forwarded Follow ‘call forwar di ng’ procedures Handset , Speakerp hone and R ing Volume Icon: Each icon app ears next to the volume ico n To adjust volu me, use the up/do wn button Real – time Clo[...]

  • Страница 16

    Grandstream N et works, Inc. GXP User Ma n ual Page 16 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 T ABL E 10 : GXP K EYPAD B UTTON S Key Button Key Button Defini tions LINE BUTTONS Line keys with LED, can be configured t o different SIP prof iles TRANSFER TRANSFE R key: T ransfer an ACTI V E call t o another number CONF Press CONF but t on to[...]

  • Страница 17

    Grandstream N et works, Inc. GXP User Ma n ual Page 17 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 M AKING P HONE C ALLS Handset, Sp ea ker phone and Headset Mode The GXP series phone s allow you make phone calls via handset, s peakerph one, or headset mode. During the active calls the us er can s witch betw een the ha ndset and the s pea ker [...]

  • Страница 18

    Grandstream N et works, Inc. GXP User Ma n ual Page 18 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 3. C ALL R ETURN : To call the last phone nu mber that call ed your phone. When returning a call , the phone will us e the same SIP acco unt as the call was made t o. Thus, when returning a call m ade t o the third SIP acc ount , the phone will u[...]

  • Страница 19

    Grandstream N et works, Inc. GXP User Ma n ual Page 19 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Note: The multi - funct ional buttons will function as LINE keys when all LINEs are busy . The LED will fl ash in red to indicate an incoming call. Press the button to pick up t he call. If any one of the Multi Purpose K eys is associated wit h a[...]

  • Страница 20

    Grandstream N et works, Inc. GXP User Ma n ual Page 20 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 A NSWERING P HON E C ALLS Receivin g Calls 1. Incoming sin gle call : Phone rings with selecte d ring-tone. The corresponding a ccount LINE flashes red. Answe r call by taking Ha ndset/SPE AKER/Headset off hook or pressing SPE AKER or by pressing[...]

  • Страница 21

    Grandstream N et works, Inc. GXP User Ma n ual Page 21 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 1. Blind Transfer: Press “ TRANSFER ( or TRNF for GXP - 2000) ” button, then dial the number and press the “SEND” but t on to complete tr ansfer of act iv e call. 2. Attended (or Superv ised) Transfer: Press “LINEx” but ton to make a [...]

  • Страница 22

    Grandstream N et works, Inc. GXP User Ma n ual Page 22 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 NOTE: The party that starts the c onference call h as to remain in t he conference f or its entire dur ation, you can put the party on mut e but it must rem ai n in t he conversation. Voice Me ssages ( Message Waitin g Indicat or) A blinking red [...]

  • Страница 23

    Grandstream N et works, Inc. GXP User Ma n ual Page 23 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 C ALL F EATURES The GXP supports tr adi t ional and advan ced telephon y features includi ng caller ID, caller ID w/name, call forward/transf er/park/hold a s well a s intercom/pagi ng a nd BLF. Table 11 : GXP Call Feat u res Key Call Fe atures *[...]

  • Страница 24

    Grandstream N et works, Inc. GXP User Ma n ual Page 24 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Configura tion Guide The GXP can be configured in two way s . F irstly, usi ng the K ey Pad Configurat ion Menu on the phone; se condly, through embedd ed web - configu ration men u. C ONFIGURATION V IA K EYPAD To enter the MEN U, press the round[...]

  • Страница 25

    Grandstream N et works, Inc. GXP User Ma n ual Page 25 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 • SIP To change SIP - se rver sett ings for prima ry account. • Upgrade In this menu sett ing re garding the fi rmw are server and Config server can be changed. It also enables t he user to make the phone attempt to download new fi rm w are. [...]

  • Страница 26

    Grandstream N et works, Inc. GXP User Ma n ual Page 26 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 F IGURE 3: K EYPAD GUI F LOW Call History Status Phone Book LDAP Director y Instant Message Direct IP Call Preference Config Factory Functions Reboot Exit MENU Answered Calls Dialed Calls Missed Calls Back Call History Back Clear All Any of pre v[...]

  • Страница 27

    Grandstream N et works, Inc. GXP User Ma n ual Page 27 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 C ONFIGURATION VIA W EB B ROWSER The GXP embedded Web server resp ond s to HTTP/HTTPS GET/POST requests. Emb e dded HTML pag es allow a user to config ure the IP phone t hrough a Web bro ws er such as Micro soft’s IE or Mozill a Fire fox. Acces[...]

  • Страница 28

    Grandstream N et works, Inc. GXP User Ma n ual Page 28 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Table 13 : Device Configuration - Status MAC Address The device ID, in HEXADEC IMAL format. IP Address This field shows IP add ress of GXP Product Model This field contai ns t he product model inf ormation. Part Number This field contai ns t he p[...]

  • Страница 29

    Grandstream N et works, Inc. GXP User Ma n ual Page 29 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Multi Purpose Key X These opt i on s are used to assign a f unction to t he corresponding m ul t i purpose key. Options avail able ar e: 1. “Speed Dial” . 2. “BLF” ( Busy Lamp Field). Thi s opt ion has to be supp orted on the PBX and i t [...]

  • Страница 30

    Grandstream N et works, Inc. GXP User Ma n ual Page 30 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Daylight Savings Time T his parameter controls t ime displayed in da yl ight savings time. If set to “Yes”, then the di s played tim e wi ll b e 1 hour ahead of norma l time. The “Optional R ule” is configured to aut omatically adjust the[...]

  • Страница 31

    Grandstream N et works, Inc. GXP User Ma n ual Page 31 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 HEADSET K ey Mode Se lec t either “ Default mod e ” or “ Toggle Speak er(def a ult) / Hea ds et” or “Toggle Speaker/Headset( default) ”. In “Default Mode”, only t he speaker phone will ring for an incom i ng call . User can use th[...]

  • Страница 32

    Grandstream N et works, Inc. GXP User Ma n ual Page 32 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Voice Frames per TX This field contains t he number of v oice frames t o be transmitt ed in a singl e Ethernet packet (be adv ise d the IS limit is based on the m aximum size of Ethernet packet i s 15 00 byte (or 120kb ps)). When setting thi s va[...]

  • Страница 33

    Grandstream N et works, Inc. GXP User Ma n ual Page 33 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Keep - alive i n terval This paramet er s pecifie s how often the GXP sends a blank UDP packet to the SIP server in orde r t o keep the “hole ” on the NAT open. Def aul t is 20 seconds. Use NAT IP NAT IP address us ed in SIP/SDP messag e. Def[...]

  • Страница 34

    Grandstream N et works, Inc. GXP User Ma n ual Page 34 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Automatic U pgrade This function is used by ITSP. End user should NOT touch these param eters. Default is No . Choose “Yes” to enabl e automatic HTTP upgrad e and provisioning. In “Check for upgrade every” field, ent er the number of minu[...]

  • Страница 35

    Grandstream N et works, Inc. GXP User Ma n ual Page 35 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 NTP server This parameter def ines the URI or I P address of t he NTP (Network Tim e Protocol) serv e . It is used to display t he current date/ t ime. Public Mode Default is ‘No’ (sta ndard mode). Supp orted only on GXP1200, GXP2010, and GXP[...]

  • Страница 36

    Grandstream N et works, Inc. GXP User Ma n ual Page 36 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Use Quick IP Call Mode Dial an IP addre ss under the s ame LAN/V PN segment by entering the l ast octet in the IP a d dress. In the Advanced Setti ngs page there i s an option “ Use Q uick IP - call mode ” . Default se t ting is No . Whe n se[...]

  • Страница 37

    Grandstream N et works, Inc. GXP User Ma n ual Page 37 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Display Language Allows u se r to choose preferr ed display l angu age in web UI and k ey pad UI. Language file postfi x allows the langua ge file to have diff erent postfixes so the pho ne can request a p articular file. I t will append an under[...]

  • Страница 38

    Grandstream N et works, Inc. GXP User Ma n ual Page 38 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Authenticate Pas s word SIP service subscriber’s a ccount password f or GXP to register to (SIP) servers of ITSP. Name SIP service subs criber’s name that is used for Calle r ID display. Use DNS SRV: Default is No . I f set to “Yes”, the [...]

  • Страница 39

    Grandstream N et works, Inc. GXP User Ma n ual Page 39 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 SUBSCRIBE fo r Registration Event Default is No. This is mainl y used for IMS purposes. When enabled, the terminals should store the Serv i c e - Route header v alues after succes sfully registere d, and thereafter add a rout e he ader with the v[...]

  • Страница 40

    Grandstream N et works, Inc. GXP User Ma n ual Page 40 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 UAS Specify R e fresher As a Callee, sele ct UAC to use caller o r proxy serv er as the refresh er, or UAS to use the phone as the r ef resher. Force INVITE Session Timer can be ref reshed using INVITE method or UP DATE method. Se lect “Yes” [...]

  • Страница 41

    Grandstream N et works, Inc. GXP User Ma n ual Page 41 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 eventli st BLF URI If a serv er s upports this f e ature, user need s to configure a n " eventlist BLF " URI on the service side (i.e.: BLF1006 @myserver.com ) On the GXP, unde r A c count page, fill i n t he "" eventlist BLF [...]

  • Страница 42

    Grandstream N et works, Inc. GXP User Ma n ual Page 42 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Software Upgrade & Customization Softw are (or firmware) upgrade s are completed via either TFTP or HTTP. The corresponding configu ra tion settings are in t he A DVANCED SETTIN GS configurat i on pag e . F IRMWARE U PGRAD E T HROUGH TFTP/HTT[...]

  • Страница 43

    Grandstream N et works, Inc. GXP User Ma n ual Page 43 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Instruc tions for local TFTP Upgrade: 1. Unzip the file and put all of them under t he root directory of the TFTP server. 2. The PC running t he T FT P serve r and the GXP should be in t he same LAN se g ment . 3. Go to File - > C onfigure - &[...]

  • Страница 44

    Grandstream N et works, Inc. GXP User Ma n ual Page 44 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Restore Factory Default Setting WARNING: Restori ng the Factory De fault Sett ing will delete all configurat ion informati on of the phone. Please backup or print all the settings before you re storing factor y default setting s. Grandstream is n[...]