Honeywell 6500 инструкция обслуживания

Dolphin ™ 6500 Mobile Computer with Windows ® CE 5.0 User’s Guide[...]

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Disc laimer Honeyw ell International Inc. (“HII”) reser v es the right to make changes in specifications and other inf or- mation contained in this document without prior notice , and the reader should in all cases consult HII to deter mine whether an y such changes ha v e been made. The inf ormation in this publication does not rep- resent a c[...]

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iii Chapter 1 - Agency Approvals Label Locations ................................................. ............................................................... ....1-1 Safety & RF Approvals by Country: ................ ........................................ .............................1-2 Dolphin RF Terminal—802.11b/g and/or Bluetoot h [...]

iv Chapter 5 - Using the Image Engine Overview ................................ ....................................................................................... ....... 5-1 Available Image Engines .................................... ................................................................. 5-1 Depth of Field ........................[...]

v Chapter 10 - Dolphin QuadCharger Device Overview ................................ ....................................................................................... ..... 10-1 QuadCharger Device ................................... ..................................................................... 10-1 Battery Charging ....................[...]

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1 - 1 1 Agency Appr ov als Label Locations Dolphin 6500 mobile computers meet or exceed the requirements of all applicable standards organizations for safe operation. However, as with an y electrical equipment, the best way to ensure safe operation is to operate them according to the a gency guidelines that follow. Read these guidelines carefully b[...]

1 - 2 Safety & RF Appr ov als by Country: * Does not apply to IS4813 laser engine. R&TTE Compliance Statement—802.11b/g and/or Bluetooth Dolphin RF terminals are in conformity with all esse ntial requirements of the R&TTE Directive (1999/5/ EC). This product is marked with in accordance wi th the Class II product requirements specifie[...]

1 - 3 Laser Safety Label If the following label is attached to your product, it indicates the product contains an imager engine with a laser aime r (5300) or a laser engine (IS4813). Laser Eye Safety Statement: This device has been te sted in accordance with and complies with IEC60825-1: 1993+A1+A2 and 21 CFR 1040.10 and 1040.11, except for deviati[...]

1 - 4 This device and its antenna must not be co-loc ated or operating in conjunction with any other antenna or transmitter. To maintain compliance with FCC RF exposure guidelines for body- worn operation, do not use accessories that contain metallic components. CAUTION! Any changes or modifications not expressly ap proved by the grantee of this de[...]

2 - 1 2 Getting Star ted Out of the Bo x Verify that your carton c ontains the following items: • Dolphin 6500 mobile computer (the terminal) • Main battery pack (3.7v, Li-Ion) • AC power supply • Localized plug adapters Note: Be sure to keep the original packaging in case y ou need to return the Dolphin terminal for service; see Product Se[...]

2 - 2 5. Replace the hand strap. We recommend use of Honeywell Li-Ion ba ttery packs. Use of any non-Honeywell battery may result in damage not covered by the warranty. Step 2. Charge the Batteries We recommend use of Honeywell peripherals, po wer cables, and power adapters. Use of any non- Honeywell peripherals, cables, or power adapters may cause[...]

2 - 3 *The power adapter on the power cable converts the voltage from the power source to 5 volts DC. Only power adapter cables from Honeywell convert the volt age appropriately. The powe r cable contains a plug adapter for each geography (US, UK, EU, etc.). Step 3. Boot the Terminal The terminal begins booting as soon as power is ap plied and runs[...]

2 - 4 Command Bar Icons The command bar, located at the bottom of appl ication screens, provides access to many system functions and programs. Icon Meaning Opens the Star t menu. T ap to change vie ws between open applications or to retur n to the desktop . Accesses the Bluetooth radio . Double tap this icon to open the Bluetooth Handler (see page [...]

2 - 5 Using the Stylus The terminal comes with a stylus included in a loop on the hand strap. Use this stylus (or your finger) to select or enter information on the touch screen. The st ylus functions as a mouse; generally, a tap is the same as a click. Tap Tap the touch screen once or double tap to open menu items and select options. Drag Hold the[...]

2 - 6 Selecting Pr ograms Tap Start > Programs . To open a program, tap the icon on the menu. P op-Up Menus You can quickly choose an action fo r an item using the pop-up menus. 1. Tap and hold the stylus on the item name. The pop-up menu appears. 2. Lift the stylus and tap the action you want to perform. The contents of pop-up menus change acco[...]

3 - 1 3 T erminal Har dware Overvie w Dolphin 6500 terminals include a number of standard terminal configurations as well as charging and communication peripherals and accessories to maxi mize the efficiency of your application setting. Standar d T erminal Configurations There are two standard Dolphin 6500 configurations: WPAN only and WPAN/WLAN. B[...]

3 - 2 Fr ont P anel Features Scan/Decode LED The LED lights red when you press the Sc an trigger in scanning applications. The LED lights green when a scanned bar code is successfully decoded. The LED lights red while the main battery is charging. The LED lights green when the main battery charging is completed. The LED lights blue or red during so[...]

3 - 3 For touch screen input, use the stylus included with the terminal or your finger. The method you choose depends on which one is most approp riate for your application. While there is a great deal of variation in different applicatio ns, you generally achieve greater accuracy with the stylus for buttons or icons that are close together. Use of[...]

3 - 4 Replacement screen protectors can be purchased dire ctly from Honeywell. Contact a Honeywell sales representative for details. Honeywell also mandates use of a proper stylus, which is one that has a stylus tip radius of no less than 0.8mm. Use of the Honeywell stylus included with the terminal is recommended at all times. Honeywell’s warran[...]

3 - 5 2. Clean the touch panel thoroughly with a clean, non-abr asive, lint-free cloth. Make sure nothing is on the touch panel. 3. Release the left edge of the backing paper on the screen protector. 4. Align the exposed edge of the screen protector along the left edge of the touch panel. Make sure that it lies flush with edges of the touch panel. [...]

3 - 6 6. Pull smoothly and evenly from left to right unt il the screen protector is applied. Press gently but firmly. Use the card as necessary to smooth out any air pockets or bumps after application. 7. Press the Power key to wake the terminal and check the touch panel with the stylus. 8. Verify that the screen accepts input from the styl us as u[...]

3 - 7 12. For maximum performance, recalibrate the screen. Tap Start > Settings > Control Panel > double tap Stylus > Calibration tab. 13. Tap Recalibrate and follow the instructions on the screen.[...]

3 - 8 Bac k P anel Features Hand Strap The Dolphin 6500 comes with an adjustable, elastic hand strap. The strap is attached to the device with the two small screws. It is threaded through the slot on the bottom of the back of the unit. Keep in mind that the hand strap covers the ba ttery. When you want to replace the battery, you will need to adjus[...]

3 - 9 • 4KHz–72db Stylus Dolphin 6500 terminals ship with a stylus inserted in a loop on the hand strap. Store the stylus in the hand strap when you’re not using it; see Using the Stylus on page 2-5. Installing Memory Cards The Dolphin 6500 supports Secure Digital (SD) memo ry cards from 512MB up to 8GB in capacity. The recommended SD cards a[...]

3 - 10 Left Side P anel Features Side Button There is a button like this on both side panels . You can use the Programs Buttons option in the Control Panel to change the functionality of the side buttons. Headset Jack The rubber door on the right side panel provides access to the headset jack. This is a 2.5mm audio jack that supports a headset wi t[...]

3 - 11 Bottom P anel Features DC Power Jack The DC power jack receives external power from the Dolphin power cable that is included in the box with the terminal. When connected to the Dolphin power cable, the terminal is powered and the main battery pack is charging. I/O Connector The I/O mechanical connector is designed to work exclusively with Do[...]

3 - 12 Dolphin HomeBase ™ Device This charging and communication cradle supports USB and RS-232 communication, enabling your terminal to interface with the majority of enterprise systems. When a terminal is seated in a powered base, its main battery pack charges in an average of 5 1/2 ho urs for a fully depleted battery. It takes less time if the[...]

3 - 13 Main Battery P ack We recommend use of Honeywell Li-Ion battery packs. Use of any non-Honeywell battery may result in damage not covered by the warranty. The Dolphin 6500 has a Li-Ion 3.7V/3300 mAh/12.2 Wh battery pack. The Li-Ion battery pack is the primary power source fo r the Dolphin terminal as well as the internal backup battery. Chang[...]

3 - 14 Managing Main Battery P ower Data and files saved on the Dolphin terminal may be stored in RAM memory; therefore, maintain a continuous power supply to the term inal to help prevent data loss. When you remove a battery pack, insert another charged battery pack in the Dolphin. If the ma in battery pack is low, insert the terminal into a charg[...]

3 - 15 • Excessive discharge damages a battery. Recharge the battery when your terminal indicates low battery power. • If you observe that the Honeywell battery supplied is physically damaged in some way, send it to Honeywell International Inc. or an authorized service center for inspection. Refer to the Product Service and Repair (page 13-1) s[...]

3 - 16 You would perform a soft reset 1) when the termina l fails to respond, 2) after installing software applications that require a reboot, 3) after making changes to certain sys tem settings, or 4) to install new CAB or REG files. The desktop appears when th e Soft Reset is complete. Hard Reset (Cold Boot) A hard reset erases all of the data an[...]

3 - 17 1. Tap Start > Settings > Control Panel > System > Memory tab. 2. Move the slider to adjust the memory allocation and tap OK . The changes take effect immediately. Care and Cleaning of the Dolphin T erminal When needed, clean the image or laser engine window and the LCD display with a clean, non-abrasive, lint-free cloth. The ter[...]

3 - 18 Backup Battery 100mAh Li-P olymer Ion (5300SR) or 145mAh (IS4813) Expected Hours of Operation 3300mAh battery pack: 12 hour s (5300SR)/11 hours (IS4813) (with scan e very 2 seconds) Battery life varies with application and use case . Charging 5V/3A (5300SR) and 5V/2A (IS4813) input through botto m access or USB/Serial connector Expected Char[...]

3 - 19 Regulatory and Compliance Safety: UL60950-1, cUL 60950, IEC 60825-1:1993+A1:1997+A2:2001 , NOM-019, EN60950, CCC , PSE, EMC: FCC P ar t 15, Sub par t B , Sub P ar t C, ICES-003, RSS 210, EN 55022 (CISPR 22) Class B, EN55024:1998, EN300 328, EN301 489-1, EN301 489-7, EN301 489-17, IEC 62209-2, SRRC , AIRB, ANA TEL, AS/NZS4268, COFETEL[...]

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4 - 1 4 Using the K eypad Overview The 28-key and 52-key keypads are as follows: Navigation K eys The navigation keys enable you to move the cursor up and down lines and from character to character. Navigation keys Po we r k ey 28-key ke ypad (numeric) 52-key ke ypad (full alphanumeric) Po we r k ey c o m b i n a t i o n Navigation k eys (arrow k e[...]

4 - 2 Basic Ke ys Alpha/Numeric Modes 28-key keypad: The keypad defaults to numeric mode. Use the ALPHA key to toggle between numeric and alpha modes. Pressing the ALPHA key locks the keypad in numeric mode, alpha mode (lowercase), or alpha mode (uppercase). 52-key keypad: The keypad is a full alpha and numeric keypad. Pressing the SFT key twice in[...]

4 - 3 Note that when typing in alpha mode on the 28-k ey Dolphin 6500, you must use the same multi-press method you would use when typing le tters on a phone keypad. Each key press types the next letter in the sequence as displayed by the alpha indicator. Function Ke y Combinations On the 28-key keypad, hold down the Function key ( FUNC ) and then [...]

4 - 4 CTRL Ke y Combinations On the 28-key keypad, hold down the Control key ( CTRL ) and then press a key with the red characters below it to type the desired character. On the 52-key keypad, press the Blue button and then press a key with th e blue text to the upper left of it to type the desired characte r. You will need to press the Blue key be[...]

4 - 5 Pr ogram Buttons Buttons can be programmed to execute different f unctions using the Program Button program in the Control Panel. The following buttons on the 28-key keypad are programmed for the listed function. CTRL + G : CTRL + H “ CTRL + I ? CTRL + K @ CTRL + L / CTRL + M = CTRL + N ! CTRL + P – CTRL + Q CTRL + U Windows Explorer CT[...]

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5 - 1 5 Using the Image Engine Overview The Dolphin 6500 houses a compact image engine using Adaptus ™ Imaging Technology that instantly reads all popular 1D and 2D bar codes and supports omni-directional aiming and decoding. The image engine can also capture digital images , such as signatures and pictures. A v ailable Image Engines Dolphin 6500[...]

5 - 2 Suppor ted Bar Code Symbologies Symbology T ype Symbology Name 1D Symbologies Codabar Code 3 of 9 Code 11 Code 32 Pharmaceutical (P ARAF) Code 93 Code 128 EAN with Add-On EAN with Extended Coupon Code EAN-13 GS1 Databar Interleav ed 2 or 5 Matrix 2 of 5 Plessey P osiCode Straight 2 of 5 IA T A Straight 2 of 5 Industrial T elepen T rioptic Cod[...]

5 - 3 Activ a ting the Engine When a scanning application is open, press the Scan key to activate the image engine. Using Demos Dolphin Demos are software utilities loaded on all Dolphin terminals that demonstrate the advanced features of the terminal. There are two Demos that feature the image engine: Image Demo and Scan Demo. To access these demo[...]

5 - 4 Sample Bar Codes You can use the following bar codes to verify decoding: Omni-Directional Scanning P ositions The high-vis aiming pattern frames the bar code to provide you with the best scanning performance. Note: To achieve the best read, the aiming beam shoul d be centered horizontally across the bar code. The aiming pattern is smaller whe[...]

5 - 5 Capturing Images The image-capture process is an intuitive, split-second operation for experienced users. By following basic guidelines, however, new users can easily deve lop their own technique and, with practice, quickly learn to adapt to different application environments. Image Preview When the imaging process is initiated, the touc h sc[...]

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6 - 1 6 Using the Laser Engine Overview The Dolphin 6500 (IS4813 laser version) contains a laser diode that emits a beam toward an oscillating mirror that scans through the code and the reflecte d light is bounced off of two mirrors back to the collector. The 6500 Laser reads all popular 1D bar codes. A v ailable Engines The Dolphin 6500 can be equ[...]

6 - 2 Activ a ting the Engine When a scanning application is open, press the Scan key to activate the laser engine. Using Demos Dolphin Demos are software utilities loaded on Dolphi n terminals that demonstrate the advanced features of the terminal. To access these demos, tap Start > Programs > Demos . •S e l e c t Scan Demo to verify decod[...]

7 - 1 7 Comm unication Comm unication Options Dolphin terminals offer several communication opti ons including Microsoft ActiveSync and wireless radios. I/O Connector (Wired Communication) The mechanical connector on the bottom panel (see DC Power Jack on page 3-11) connects the terminal to various Dolphin communication pe ripherals that connect to[...]

7 - 2 Connecting the USB Charging/Comm unication Cable f or the Dolphin 6500 Slide the USB cable unit onto the bottom of the termin al lining up the terminal’s I/O connector to the cable unit’s connector to facilitate USB communication be tween the Dolphin terminal and the host workstation. Charging T erminal with USB Cable Not only can you com[...]

7 - 3 ActiveSync Comm unication To synchronize, ActiveSync 4.1 or higher must be installed and configured for the appropriate communication type on the host workstation and the Dolphin terminal. Dolphin terminals ship with ActiveSync already installed. Therefore, if ActiveSync is already installed on the host workstation, you just need to connect t[...]

7 - 4 Setting Up the Dolphin T erminal The Dolphin terminal defaults to USB communication out of the box. To verify a nd/or change the default setting, tap Start > Settings > Control Panel > PC Connection . Tap Change Connection to change the current settings. Connection Options Select this option to … ‘USB Establish a USB connection. [...]

7 - 5 Exploring the T e rminal fr om the W orkstation When the terminal and desktop computer are connec ted, open the main ActiveSync window (on the desktop), and click Explore . The Mobile Device folder opens in Windows Explorer. The Dolphin terminal is now treated as a mass storage device, and transferring files is as simple as dragging and dropp[...]

7 - 6 If the File is an Installer An installer program is one that installs to the wo rkstation and the terminal si multaneously; one process installs to both devices. 1. On the workstation, double-click the *.exe or *.setup.exe file. The installation wizard begins. 2. Follow the directions on the workstation screen. The installation process includ[...]

7 - 7 By default, the 802.11b/g radio is powered off (i.e., disabled) “out of the box.” To power it on (i.e., enable), press the vertical arrow (bottom, ri ght corner of screen) and select Turn Wireless LAN On . The enable/ disable state of the radio will survive subsequent soft and hard resets. The next step is to configure the connection para[...]

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8 - 1 8 Bluetooth Handler Bluetooth wireless technology is a short-range comm unications technology to connect portable and/or fixed devices while maintaining high levels of security. Enabling the Bluetooth Radio 1. Select the UP arrow in the lower, right portion of the display. 2. Tap Turn Bluetooth On . The Bluetooth icon appears in the task bar.[...]

8 - 2 OR Wait until all Bluetooth devices in range have been scanned. Then the Scan Dialog window appears. 6. Scroll through the list until your Bluetooth printer device is found. You may single tap any device in the list to display its MAC address. 7. Highlight the Bluetooth printer device and tap the Select button. 8. When the COM port selection [...]

9 - 1 9 Dolphin HomeBase/eBase De vice Overview Note: The information in this chapter applies to both the Dolphin HomeBase and Dolphin eBase devices unless otherwise indicated. As the hub of your Dolphin 6500 system, the Dolp hin HomeBase charging and communication cradle supports full-speed USB 1.1 and RS-232 communicati on with a workstation. The[...]

9 - 2 Fr ont P anel Terminal Well Place the Dolphin terminal in the terminal well to communicate with a host device, power the terminal, and charge the terminal’s battery. Make sure that the device is securely seated. Rubber Feet The bottom panel has four rubber feet to stabilize the unit on a flat surface. You can set the base on a dry, stable s[...]

9 - 3 Bac k P anel DC Power Jack Connect the power cable to this power jack; see Powering the Dolphin HomeBase Device on page 9-4. USB Port The USB port is full-speed (v1.1). Using the USB cable, you can connect the base to a USB- compliant device to facilitate USB communi cation to and from the terminal. USB communication occurs through Microsoft [...]

9 - 4 P owering the Dolphin HomeBase De vice The terminal requires 5 volts DC input for communica tion and battery charging; the power adapter on the power cable converts the voltage from the power sour ce to 5 volts DC. Only power adapter cables from Honeywell convert the voltage appropriately. The same power cable that ships wi th each terminal c[...]

9 - 5 Charging the Main Battery The base powers the terminal and fully charges its main battery pack in an average of 5 1/2 hours for a fully depleted battery. It takes less time if the battery has some charge. As battery packs charge, the charging circuitry follows the two- step charging process (CC-CV) that is recommended for Li-Ion batteries. Th[...]

9 - 6 Charging a Spare Battery The base can also charge a second battery while th e terminal is positioned in the base. The second battery can be inserted in the battery charging well in back of the terminal connection. Place the battery in the well with the label facing up and toward the back of the unit. Angle the battery as shown. Once the conne[...]

9 - 7 T echnical Specifications Structural Dimensions 5.3 in. high X 4.5 in. wide X 3.1 in. deep (13.5 cm. X 11.4 cm. X 7.9 cm.) We ig h t Dolphin HomeBase - 11.0 oz. (313g) Dolphin eBase - 11.3 oz (320g) Material P olycarbonate Color Black En vironmental Operating T emperature 14° to 122°F (-10° to +50°C) Storage T emperature -4° to 158°F (-[...]

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10 - 1 10 Dolphin QuadChar ger Device Overview The Dolphin QuadCharger device is a four-slot charging station that charges up to four Li-ion battery packs in an average of 5 1/2 hours for a fully depleted battery. It takes less time if the battery has some charge. For more details about charging, see Battery Charging on page 10-2. We recommend use [...]

10 - 2 Battery Charging Charging Process This charger charges Dolphin 6500 Li-Ion 3300mAh pack s in an average of 5 1/2 hours for a fully depleted battery. It takes less time if the battery has some ch arge. Each charging slot works independently of the other three. As battery packs char ge, the charging circuitry follows th e two-step charging pro[...]

10 - 3 Recommendations f or Storing Batteries To maintain top performance from batte ries, follow these storage guidelines: • Avoid storing batteries outside of the specified tem perature range of -4 to 104°F (-20 to 40°C) or in extremely high humidity. • For prolonged storage, it is recommended that the battery be at a 40% - 50% charge level[...]

10 - 4 T echnical Specifications Structural Dimensions 7.3 in. long X 3.7 in. wide X 2.4 in. high (18.5 cm. X 9.4 cm. X 6.1 cm.) We ig h t 11.5 oz. (325g) Material Case: P olycarbonate Color : Blac k Capacity Suppor ts up to f our Li-Ion batter y packs En vironmental Operating T emperature 32° to 104°F (0° to 40°C) Storage T emperature -4° to [...]

11 - 1 11 Dolphin 6500 Net Base Device Overview The Net Base enables up to f our Dolphin 6500 mobi le computers to communicate with a host de vice ov er an Ether net network. In addition, the Net Base provides a second RJ45 Ethernet por t f or connec- tion to an additional de vice such as a pr inter , w or kstation, eBase , or another Net Base. We [...]

11 - 2 P ar ts and Functions Front P anel Terminal Wells The Net Base contains four terminal wells. Ea ch well has its own dedicated Power/Dock LED and COMM LED indicator. Place the Dolphin terminal in any one of the four wells to communicate with a host device, power the terminal, and charge the installed battery pack. The Net Base completely char[...]

11 - 3 Back P anel DC Power Jack Use the power cable from Honeywell that comes with the Net Base to supply power to this power jack. For more information, see Power on page 11-4. RJ45 Ethernet Ports The Net Base contains two RJ45 Ethernet ports. You can connect the Net Base to an Ethernet- compliant device to facilitate Ethernet communica tion to a[...]

11 - 4 Bottom P anel F or details on how to mount the Net Base, see Mounting the Net Base on page 11-6. Po w e r The ter minal requires 12 V olts DC input for commun ications and battery charging; the power adapter on the pow er cab le conv er ts the vo ltage from the pow er source to 12 v olts DC . Only the Honeyw ell 12V/ 8.5A pow er supply provi[...]

11 - 5 Charging the Main Battery The base provides po wer to the Dolphin ter minals and allo ws the charging of the main batteries in th e ter minals. The main battery of each ter minal charges in 4 hours f or the standard 3.7V batter y or 6 hours f or the extended 3.7V battery . The intelligent batter y charging system incor porated into all Dolph[...]

11 - 6 3. Plug the Ethernet cable into the network. 4. Insert the Dolphin into one of the terminal wells. The DOCK LED for the well changes from red to green and the connection icon on the Dolphin’s title bar changes from to . 5. By default, the DHCP server assigns a unique IP address to each of the Dolphin terminals docked in the Net Base. This [...]

11 - 7 Bottom P anel Desk Mounting The DIN Rail (7.5 X 35 mm) slot on the bottom pane l enables secure mounting on a horizontal surf ace. Hardware Required • 3/16 in. dia x 5/8 in. long pan head screw • 1/2 in. OD x 7/32 in. ID x 3/64 in. thick • 3/16 in. dia nut Installing the DIN Rail 1. Slide the DIN Rail into the DIN Rail slot on the bott[...]

11 - 8 3. Then, using the appropriate nuts and bolts, secure the DIN Rail to a stable, flat horizontal surface. W all Mounting The optional wall mount br ack et enables secure mounti ng of the base on a v er tical surf ace. The wall mount brac ket can be used in conjunction with the DI N rail b ut does not require the DIN Rail for use . Hardware (P[...]

11 - 9 2. Slide the bolt through the wall bra cket, and thread the toggle nut onto the bolt. 3. Press the ends of the toggle nut toget her, and insert the bolt/nut into the pilot hole until the nut clears inside wall surface. The toggle nut should spring open preventing the screw from being removed. 4. Repeat steps 2 and 3 for each of the remaining[...]

11 - 10 3. Slide the washer onto the screw and tighten the nut to secure the assembly. 4. Remove the rubber feet on the bottom of the Net Base. 5. Slide the base onto the DIN Rail using the slot on the bottom of the base. W all Bracket, Qty . 1 DIN Rail, Qty . 1 W asher , Qty . 1 Nut, Qty . 1 Screw , Qty . 2 W asher , Qty . 1 Nut, Qty . 1 W all Bra[...]

12 - 1 12 Dolphin 6500 Slide-On Handle Overview The optional slide-on handle provides a productivity-enhancing solution for applications that require high volume scanning, such as inventory management and stock replenishment. Removing the Hand Strap Prior to installing the Dolphin 6500 handle on the terminal, you must remove the hand strap. 1. Rele[...]

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13 - 1 13 Customer Suppor t T echnical Assistance If you need assistance installing or troubleshooting your device, please contact us by using one of the methods below: Knowledge Base: www.hsmknowledgebase.com Our Knowledge Base provides thousa nds of immediate solutions. If th e Knowledge Base cannot help, our Technical Support Portal (see below) [...]

13 - 2 HII’S RESPONSIBILITY AND PURCHASER’S EXCL USIVE REMEDY UNDER THIS WARRANTY IS LIMITED TO THE REPAIR OR REPLACEMENT OF THE DEFECTIVE PRODUCT WITH NEW OR REFURBISHED PARTS. IN NO EVENT SHALL HI I BE LIABLE FOR INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, AND, IN NO EVENT, SHALL ANY LIABILITY OF HII ARISING IN CONNECTION WITH ANY PRODUCT[...]

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