HotBrick LB-2 инструкция обслуживания

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Хорошее руководство по эксплуатации

Законодательство обязывает продавца передать покупателю, вместе с товаром, руководство по эксплуатации HotBrick LB-2. Отсутствие инструкции либо неправильная информация, переданная потребителю, составляют основание для рекламации в связи с несоответствием устройства с договором. В законодательстве допускается предоставлении руководства в другой, чем бумажная форме, что, в последнее время, часто используется, предоставляя графическую или электронную форму инструкции HotBrick LB-2 или обучающее видео для пользователей. Условием остается четкая и понятная форма.

Что такое руководство?

Слово происходит от латинского "instructio", тоесть привести в порядок. Следовательно в инструкции HotBrick LB-2 можно найти описание этапов поведения. Цель инструкции заключается в облегчении запуска, использования оборудования либо выполнения определенной деятельности. Инструкция является набором информации о предмете/услуге, подсказкой.

К сожалению немного пользователей находит время для чтения инструкций HotBrick LB-2, и хорошая инструкция позволяет не только узнать ряд дополнительных функций приобретенного устройства, но и позволяет избежать возникновения большинства поломок.

Из чего должно состоять идеальное руководство по эксплуатации?

Прежде всего в инструкции HotBrick LB-2 должна находится:
- информация относительно технических данных устройства HotBrick LB-2
- название производителя и год производства оборудования HotBrick LB-2
- правила обслуживания, настройки и ухода за оборудованием HotBrick LB-2
- знаки безопасности и сертификаты, подтверждающие соответствие стандартам

Почему мы не читаем инструкций?

Как правило из-за нехватки времени и уверенности в отдельных функциональностях приобретенных устройств. К сожалению само подсоединение и запуск HotBrick LB-2 это слишком мало. Инструкция заключает ряд отдельных указаний, касающихся функциональности, принципов безопасности, способов ухода (даже то, какие средства стоит использовать), возможных поломок HotBrick LB-2 и способов решения проблем, возникающих во время использования. И наконец то, в инструкции можно найти адресные данные сайта HotBrick, в случае отсутствия эффективности предлагаемых решений. Сейчас очень большой популярностью пользуются инструкции в форме интересных анимаций или видео материалов, которое лучше, чем брошюра воспринимаются пользователем. Такой вид инструкции позволяет пользователю просмотреть весь фильм, не пропуская спецификацию и сложные технические описания HotBrick LB-2, как это часто бывает в случае бумажной версии.

Почему стоит читать инструкции?

Прежде всего здесь мы найдем ответы касательно конструкции, возможностей устройства HotBrick LB-2, использования отдельных аксессуаров и ряд информации, позволяющей вполне использовать все функции и упрощения.

После удачной покупки оборудования/устройства стоит посвятить несколько минут для ознакомления с каждой частью инструкции HotBrick LB-2. Сейчас их старательно готовят или переводят, чтобы они были не только понятными для пользователя, но и чтобы выполняли свою основную информационно-поддерживающую функцию.

Содержание руководства

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    HotBrick Network Solutions Load Balancer LB-2 User’s Guide HotBrick Network Solutions[...]

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    [...]

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    HotBrick Network Solutions T ABLE OF C ONTENTS 1: INTRODUCTION .............................................................................................................................. 1 Internet Features .............................................................................................................. ............ 1 Other Features[...]

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    HotBrick Network Solutions 9: OPERATION AND STATUS ....................................................................................................... .. 61 Operation ...................................................................................................................... ............... 61 System Status ...........................[...]

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    HotBrick Network Solutions 1: Introduction Congratulations on the purchase of your new HotBrick Load Balancer LB-2. The Load Balancer provides Shared Broadband Internet Access for all LAN users. Figure 1: LB-2 Internet Features • Shared Broadband Internet Access All LAN users can access the Internet through the Load Balancer LB-2, by sharing one [...]

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    HotBrick Network Solutions • PPPoE Session Management Multiple PPPoE sessions are supported and you can choose to “map” sessions to individual PCs if desired. • Multiple IP Address Support If your ISP allocates you multiple IP addresses, these are also supported and you can “map” IP addresses to individual PCs if desired. • Special Ap[...]

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    HotBrick Network Solutions Other Features • 4-Port Switching Hub The Load Balancer LB-2 incorporates a 4-port 10 /100BaseT switching hub, making it easy to create or extend your LAN. • DHCP Server Support D ynamic H ost C onfiguration P rotocol provides a dynamic IP address to PCs and other devices upon request. The Load Balancer LB-2 can act a[...]

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    HotBrick Network Solutions Package Contents The following items should be included: • The Load Balancer LB-2 Unit • Power Adapter • Quick Installation Guide • CD-ROM containing the on-line manual. If any of the above items are damaged or missing, please contact your dealer immediately. Physical Details Front Panel Operation of the Front Pan[...]

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    HotBrick Network Solutions Also, some Status and Error conditions are indicated by combinations of LEDs, as shown below LED Action Condition WAN1 LINK/ACT & 10M/100M LEDs flash alternatively. Firmware Download in progress. WAN1 LINK/ACT & 10M/100M LEDs flash concurrently. MAC address not assigned. WAN1 LINK/ACT & 10M/100M LEDs solid On [...]

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    HotBrick Network Solutions Rear Panel Load Balancer LB-2 Figure 2: Rear Panel LB-2 DC 5V Connect the supplied power adapter here. WAN 2 Connect the 2 nd Broadband Modem here, if available. Reset Button When pressed and released, the Load Balancer will reboot (restart) within 1 second. It resets to default over 3 seconds. LAN Ports Connect the PCs t[...]

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    HotBrick Network Solutions Figure 3: Windows TFTP utility LB-2 • Enter the name of the firmware upgrade file on your PC, or click the "Browse" button to locate the file. • Enter the LAN IP address of the Load Balancer LB-2 in the "Server IP" field. • Click "Download" to send the file to the Load Balancer LB-2. 3.[...]

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    HotBrick Network Solutions 2: Basic Setup Overview Basic Setup of your HotBrick Load Balancer LB-2 involves the following steps: 1. Attach the HotBrick Load Balancer LB-2 to one (1) PC, and configure it for your LAN. 2. Install your HotBrick Load Balancer LB-2 in your LAN, and connect the Broadband Modem or Modems. 3. Configure your HotBrick Load B[...]

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    HotBrick Network Solutions • The "User Name" is always admin • You can and should set a password, using the following Admin Password screen. No Response ? • Is your PC using a Fixed IP address ? If so, you must configure your PC to use an IP address within the range 192.168.1.2 to 192.168.1.254, with a Network Mask of 255.255.255.0.[...]

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    HotBrick Network Solutions 9. Select LAN & DHCP from the menu. You will see a screen like the example below. Figure 6: LAN & DHCP 10. Ensure these settings are suitable for your LAN: • The default settings are suitable for many situations. • See the following table for details of each setting. 11. Save your data, then go to Step 2, Inst[...]

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    HotBrick Network Solutions default, act as DHCP clients. This setting is called Obtain an IP address automatically .) • DHCP Server Setup - If you are already using a DHCP Server, the DHCP Server setting must be Disabled , and the existing DHCP server must be set to provide the IP address of the Load Balancer LB-2 as the Default Gateway . • Cli[...]

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    HotBrick Network Solutions 2. Installing the HotBrick Load Balancer LB-2 in your LAN Figure 7: Installation Diagram LB-2 1. Ensure the HotBrick Load Balancer LB-2 and the DSL/Cable modem are powered OFF. Leave the modem or modems connected to their data line. 2. Connect the Broadband modem or modems to the Load Balancer LB-2. • If using only one [...]

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    HotBrick Network Solutions • For each PC connected to the LAN ports, the corresponding LAN LED (either 10 or 100 ) should be ON. 3. Configuring the HotBrick Load Balancer LB-2 for Internet Access Select Primary Setup from the menu, to see a screen like the example below. • Configure WAN 1 and/or WAN 2 as required. • For any of the following s[...]

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    HotBrick Network Solutions Settings – Primary Setup Connection Mode Select the appropriate setting: • Enable – Select this if you have connected a broadband modem to this port. • Disable – Select this if there is no broadband modem connected to this port. • Backup – Use this if you have a broadband modem on each port, and wish to norm[...]

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    HotBrick Network Solutions Optional • Host name – This is required by some ISPs. If your ISP provided a Host Name, enter it here. Otherwise, you can use the default value. • Domain name – This is required by some ISPs. If your ISP provided a Domain Name, enter it here. Otherwise, you can use the default value. • MAC address – Some ISP&a[...]

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    HotBrick Network Solutions 4: Configure PCs on your LAN Overview For each PC, the following may need to be configured: • TCP/IP network settings • Internet Access configuration TCP/IP Settings If using the default Load Balancer LB-2 settings, and the default Windows 95/98/ME/2000/XP TCP/IP settings, no changes need to be made. Just start (or re[...]

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    HotBrick Network Solutions 7. Select "Set up my connection manually" and click Next . 8. Check "Connect using a broadband connection that is always on" and click Next . 9. Click Finish to close the New Connection Wizard. Setup is now completed. Accessing AOL To access AOL (America On Line) through the Load Balancer LB-2, the AOL[...]

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    HotBrick Network Solutions Fixed IP Address By default, most Unix installations use a fixed IP Address. If you wish to continue using a fixed IP Address, make the following changes to your configuration. • Set your Default Gateway to the IP Address of the Load Balancer LB-2. • Ensure your DNS (Name server) settings are correct. To act as a DHCP[...]

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    HotBrick Network Solutions 3: Advanced Port Setup Overview • Port Options contains some options, which can be set on either or both WAN ports. For most situations, the default values are satisfactory. • Load Balance screen is only functional if you are using both WAN ports. It allows you to determine the proportion of WAN traffic sent through e[...]

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    HotBrick Network Solutions Settings – Port Options Connection Validation • Health Check – Disable will not do Alive Indicator Check. By default health check is enable. Health checking is performing an ICMP echo request and HTTP packets to the specific destination that could be either: 1. Name or IP Address user specified in the “Alive Indic[...]

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    HotBrick Network Solutions Load Balance This screen is only operational if using Internet connections on both WAN ports. Figure 10: Load Balance These settings are only functional if using both WA N ports. If using both WAN ports, these settings determine the proportion of traffic sent over each port. Settings – Load Balance Load Balance Configur[...]

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    HotBrick Network Solutions NAT Statistics This section displays the current data about WAN 1 and WAN 2. You can use this information to help you "fine-tune" the settings above. Interface Statistics This section displays cumulative statistics. Use the "Restart Counters" button to restart these counters when required. Buttons • [...]

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    HotBrick Network Solutions Advanced PPPoE The screen is required in order to use multiple PPPoE sessions on the same WAN port. It can also be used to manually connect or disconnect a PPPoE session. Figure 11: Advanced PPPoE Settings – Advanced PPPoE WAN Port PPPoE Session Select the desired Port and Session, then click the "Select" butt[...]

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    HotBrick Network Solutions Advanced PPTP This screen is only useful if using the PPTP connection method. Figure 12: Advanced PPTP Settings – Advanced PPTP WAN Port Select the desired Port, then click the "Select" button. The data for the selected Port will then be displayed in the WAN IP Account section. WAN IP Account • User Name –[...]

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    HotBrick Network Solutions 4: Advanced Setup Overview The following advanced features are provided. • Host IP Setup • Virtual Servers • Custom Virtual Server • Special Applications • Dynamic DNS • Multi DMZ • Advanced Features • UPnP This chapter contains details of the configuration and use of each of these features. Host IP Setup [...]

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    HotBrick Network Solutions Figure 13 Host IP Setup Settings – Host IP Setup Host Network Identity This section identifies each Host (PC) • Host List – When adding a new Host, ignore this list. To edit an existing entry, select it from the list, and click the "Select" button. The data fields will then be updated with data for the sel[...]

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    HotBrick Network Solutions Host Network Binding • Bind WAN port/Session – Select Enable if you wish to associate this PC with a particular PPPoE Session. All traffic for that PC will then use the selected PPPoE port and session. • Binding Method – Suppose your PC is bound to WAN1 port, now you are selecting “Strict Binding”. If WAN1 por[...]

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    HotBrick Network Solutions Virtual Servers This feature allows you to make Servers on your LAN accessible to Internet users. Normally, Internet users would not be able to access a server on your LAN because: • Your Server's IP address is only valid on your LAN, not on the Internet. • Attempts to connect to devices on your LAN are blocked b[...]

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    HotBrick Network Solutions to allow users to connect to your Virtual Servers using a URL, instead of an IP Address. e.g. HTTP://my_domain_name.dyndns.org FTP://my_domain_name.dyndns.org Figure 15 Virtual Server Settings – Virtual Server Enable Use this to Enable or Disable each Virtual server as required. Server Type Select the desired Server typ[...]

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    HotBrick Network Solutions Custom Virtual Servers This screen allows you to define your own Server types, for situations when the desired Server type is not listed on the Virtual Servers screen. Figure 16 Custom Virtual Servers Settings – Custom Virtual Servers Select Custom Server Name Server List If creating a new entry, ignore this list. To ed[...]

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    HotBrick Network Solutions • Protocol Type – Select the network protocol used by this sever type. • LAN Port Range – Enter the range of port number used for outgoing traffic from this Server. If only a single port is required, enter it in both fields. • WAN Port Range - – Enter the range of port number used for incoming traffic to this [...]

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    HotBrick Network Solutions Special Applications If you use Internet applications which have non-standard connections or port numbers, you may find that they do not function correctly because they are blocked by the firewall in the Load Balancer. In this case, you can define the application as a "Special Application" in order to make it wo[...]

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    HotBrick Network Solutions Enable Use this to Enable or Disable this Special Application as required. Name Enter a descriptive name to identify this Special Application. Outgoing Protocol Select the protocol used by this application, when sending data to the remote server or PC. Outgoing Port Range Enter the beginning and end of the range of port n[...]

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    HotBrick Network Solutions Dynamic DNS Dynamic DNS is very useful when combined with the Virtual Server feature. It allows Internet users to connect to your Virtual Servers using a URL, rather than an IP Address. This also solves the problem of having a dynamic IP address. With a dynamic IP address, your IP address may change whenever you connect t[...]

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    HotBrick Network Solutions Settings – Dynamic DNS Dynamic DNS Service Use this to Enable/Disable the Dynamic DNS feature, and select the required service provider. • Disable – Dynamic DNS is not used. • TZO – Select this to use the TZO service (www.tzo.com). You must configure the TZO section of this screen. • Standard Client – Select[...]

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    HotBrick Network Solutions Multi DMZ This feature allows each WAN port IP address to be associated with one (1) computer on your LAN. All outgoing traffic from that PC will be associated with that WAN port IP address. Any traffic sent to that IP address will be forwarded to the specified PC, allowing unrestricted 2-way communication between the &qu[...]

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    HotBrick Network Solutions Settings – Multi DMZ Enable Use this to enable or disable the DMZ setting, as required. Name Enter a name to assist you to remember this setting. This name has no effect on the operation. For Static IP Public IP address Enter the WAN port (Internet) IP address you wish to associate to a PC. This IP address must have bee[...]

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    HotBrick Network Solutions UPnP With UPNP (Universal Plug & Play) function, it can easily setup and configure an entire network, enable discovery and control of networked devices and services. Figure 20 UPnP Settings – UPnP UPnP Option If you Enable UPnP, then this two wan router will become one of the entire local network. You can find out t[...]

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    HotBrick Network Solutions Advanced Features This screen allows you to change some advanced settings: • NAT – NAT (Network Address Translation) is the technology which allows a number of LAN PCs to share one (1) Internet IP address. These settings rarely need to be changed. • Remote Access Configuration – This feature allows you to manage t[...]

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    Session Pe rsistency ( Protocol, P ort Ra nge) Enabled Session 1 Sessi on 2 Session 3 Session 4 Session 5 Sessi on 6 BO T H BO T H BO T H BO T H BO T H BO T H 0 ~ 0 0 ~ 0 0 ~ 0 0 ~ 0 0 ~ 0 0 ~ 0 Sessio n Persiste ncy – Some I nternet applications ( notably secure web sites, gaming sites) would need several established sessions to make a successfu[...]

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    HotBrick Network Solutions Remote Access Configuration • Remote Upgrade – If enabled, you can use the supplied Windows program to remotely upgrade the Firmware. If not enabled, upgrades must be performed by a PC on the LAN. • Remote Web-based setup - – If enabled, access to the Web-based interface is available via the Internet. (See below f[...]

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    HotBrick Network Solutions Interface Binding SMTP (Simple Mail Transport Protocol) Binding Unless you are using E-mail accounts from different ISPs on each port, you can ignore these settings. Some ISPs configure their E-mail Servers so they will not accept E-mail from IP addresses not allocated by themselves. If you are using accounts from differe[...]

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    HotBrick Network Solutions 5: Security Management Overview • Block URL It can block specific website by configure IP address, URL or Key words • Access filter You can block all Internet access or select block well-known port or block user define ports by groups. • Session Limit It can eliminate users access Internet, and send email alert to t[...]

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    HotBrick Network Solutions Figure 22 Block URL Settings – Block URL Access Group This allows you have different blocking rules for different Groups of PCs. • All PCs (users) are in the Default Group unless moved to another group on the Host IP screen. • If you want the same restrictions to apply to everyone, select Default for the Group. In t[...]

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    HotBrick Network Solutions Access Filter The network Administrator can use the Access Filter to gain fine control over the Internet access and applications available to LAN users. • Five (5) user groups are available, and each group can have different access rights. • All PCs (users) are in the Default group, unless assigned to another group on[...]

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    HotBrick Network Solutions Filter Setting Select the desired option for this Group: • No filtering – Nothing is blocked, Internet access is not restricted. • Block All Access – Everything is blocked, Internet access is not available. • Block selected items – Items selected on this screen are blocked. You can block well known services by[...]

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    HotBrick Network Solutions Session Limit This new feature allows to drop the new sessions from both WAN and LAN side. If the new sessions number are exceed the maximum sessions in a sampling time. Figure 24: Session Limit Session Limit Sampling Time The period to count the new session. Only those new sessions occurred in the most recently sampling [...]

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    HotBrick Network Solutions Firewall Exception System Firewall Exception Rules: The rules with which any received packets is complied, the packets will not processed by Firewall or NAT module, but to be processed directly by system protocol stack. Figure 25: Firewall Exception Firewall Exception Enable The check box can allow you enable or disable f[...]

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    HotBrick Network Solutions 6: QoS Configuration Overview The Load Balancer provides QoS, which supports the high quality of network service. Because it will classify outgoing packets based on some policies defined by users, make some real-time applications to get better response or performance. QoS Setup The following web page management are guidin[...]

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    HotBrick Network Solutions IP TOS ( Type of Service) Feature • Process TOS Field –An 8 bits field in the IP packet header designed to contain values indicating how each packet should be handled in the network. If you choose "enable" then it will enable this function to process IP Type of Service field. • Overwrite policy priority ?[...]

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    HotBrick Network Solutions Data – Policy Configuration. Network Admission Policy This section identifies each policy • Policy Name List – When adding a new Policy, ignore this list. To edit an existing entry, select it from the list, and click the "Select" button. The data fields will then be updated with data for the selected entry[...]

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    HotBrick Network Solutions 7: Management Assistant Overview The following advanced features are provided. • SNMP • Email Alert • SNMP • Syslog • Upgrade Firmware This chapter contains details of the configuration and use of each of these features. SNMP This section is only useful if you have SNMP (Simple Network Management Protocol) softw[...]

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    HotBrick Network Solutions Settings – SNMP System Information • Contact Person – The name of the person responsible for this device. • Device name – The name of the Load Balancer. • Physical Location – The location of the Load Balancer. Trap Targets Enter the IP address of any targets (PCs running SNMP software) to which you want trap[...]

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    HotBrick Network Solutions Settings – Email Alert Email Alert • Enable – This will enable email alert to send an warning email when WAN port was disconnected. • Disable – This will disable email alert not to send an warning email when WAN port was disconnected. Email Sender Address Email Sender Address - It is an email address that sends [...]

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    HotBrick Network Solutions Syslog This feature can send real time system information on the web page or to the specified PC. Syslog Configuration – Syslog Configuration allow you where to send system information to other machine or not. There are up to three machines you can choose to send your system log. Message Status– Messages send only kee[...]

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    HotBrick Network Solutions Syslog Configuration Syslog Global • Enable – Set to “enable”, if you want to send system log messages to other machine. Keep Sent Messages • Enable – Checked this, if you want to keep sent messages,otherwise the sent messages will be deleted. Syslog Server • IP address: Up to 3 syslog servers can be used. ?[...]

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    HotBrick Network Solutions Admin Password The password screen allows you to assign a password to the Load Balancer. Figure 31: Admin Password Screen Enter the desired password, re-enter it in the Verify Password field, then save it. When you connect to the Load Balancer with your Browser, you will be prompted for the password when you connect, as s[...]

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    HotBrick Network Solutions Upgrade Firmware This Upgrade Firmware Screen allows you to upgrade firmware or backup system configuration by using HTTP upgrade. Figure 33: Firmware Upgrade Screen  You can backup your system configuration by press “save” button of Save System Configuration. It will save the system configuration for you. (N otice[...]

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    HotBrick Network Solutions 8: Advanced LAN Configuration Overview These screens and settings are provided to deal with non-standard situations, or to provide additional options for advanced users. Existing DHCP Server If your LAN already has a DHCP Server, and you wish to continue using it, the following configuration is required. • The DHCP Serv[...]

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    HotBrick Network Solutions Note: If there is an entry or entries in the Routing table with an Index of zero ( 0 ), these are System entries. You can not modify or delete these entries. Settings – Static Routing Entry Index • If adding a new entry, ignore this field. • To edit an existing entry, select it from the list, and click the "Sel[...]

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    HotBrick Network Solutions For the Load Balancer Gateway's Routing Table For the LAN shown above, with 2 routers and 3 LAN segments, the Load Balancer requires 2 entries as follows. Entry 1 (Segment 1) Destination IP Address 192.168.2.0 Network Mask 255.255.255.0 Gateway IP Address 192.168.1.100 Interface LAN Metric 2 Entry 2 (Segment 2) Desti[...]

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    HotBrick Network Solutions 9: Operation and Status Operation Once both the Load Balancer and the PCs are configured, operation is automatic. However, there are some situations where additional Internet configuration may be required: Refer to Chapter 4 - Advanced Features for further details. System Status Use the System Status link on the main menu[...]

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    HotBrick Network Solutions Data – System Status WAN Information • Connection Status – Current status – either "Connected" or "Not connected". • Connection Type – The type of connection used – DHCP, Fixed IP, PPPoE, or PPTP. • "Force Renew" button– Only available if using a dynamic IP address (DHCP). C[...]

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    HotBrick Network Solutions Buttons • Refresh – Update the data on screen. • Restart – Restart (reboot) the Load Balancer. • Restore Factory Defaults – This will delete all existing settings, and restore the factory default settings. See below for details. Restore Factory Defaults When the "Restore Factory Defaults" button on t[...]

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    HotBrick Network Solutions WAN Status Use the WAN Status link on the main menu to view this screen. Figure 38 WAN Status Data – System Status NAT Statistics This section displays data for each WAN port. • Connection status – This will display either Connected or Not Connected . • Default Loading Share - The default traffic loading between t[...]

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    HotBrick Network Solutions NAT Status This screen is displayed when you click the "Check NAT Detail" button on the WAN Status screen. Figure 39 NAT Status Data – NAT Status LAN IP Info • IP Address – The LAN IP Address of the Load Balancer. • Mask Address – The Network Mask (Subnet Mask) for the IP Address above. Active WAN IP I[...]

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    HotBrick Network Solutions NAT Connections This displays the current number of active connections. For further details, click the "View Connection" list button. Errors Statistics are displayed for Checksum errors, number of retries, and number of bad packets. Misc. This displays the total IP packets and reserved address. 66[...]

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    HotBrick Network Solutions Appendix A Specifications Model Load Balancer Dimensions 245mm (W) x 137mm (D) x 30mm (H) Operating Temperature 0 ° C to 40 ° C Storage Temperature -10 ° C to 70 ° C Network Protocol: TCP/IP Network Interface: 6 Ethernet: 4 * 10/100BaseT (RJ45) auto-Switching Hub ports for LAN devices 2 * 10/100BaseT (RJ45) for WAN LE[...]

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    HotBrick Network Solutions Appendix B Windows TCP/IP Setup Overview TCP/IP Settings If using the default Load Balancer setti ngs, and the default Windows 95/98/ME/2000 TCP/IP settings, no changes need to be made. • By default, the Load Balancer will act as a DHCP Server, automatically providing a suitable IP Address (and related information) to e[...]

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    HotBrick Network Solutions Figure 41: IP Address (Win 95) Ensure your TCP/IP settings are correct, as follows: Using DHCP To use DHCP, select the radio button Obtain an IP Address automatically . This is the default Windows settings. Restart your PC to ensure it obtains an IP Address from the Load Balancer. Using "Specify an IP Address" I[...]

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    HotBrick Network Solutions • On the DNS Configuration tab, ensure Enable DNS is selected. If the DNS Server Search Order list is empty, enter the DNS address provided by your ISP in the fields beside the Add button, then click Add . Figure 43: DNS Tab (Win 95/98) Checking TCP/IP Settings - Windows 2000: 1. Select Control Panel - Network and Dial-[...]

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    HotBrick Network Solutions Figure 45: TCP/IP Properties (Win 2000) 5. Ensure your TCP/IP settings are correct: Using DHCP To use DHCP, select the radio button obtain an IP Address automatically . This is the default Windows settings. Restart your PC to ensure it obtains an IP Address from the Load Balancer. Using a fixed IP Address ("Use the f[...]

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    HotBrick Network Solutions Checking TCP/IP Settings - Windows XP: 1. Select Control Panel - Network Connection. 2. Right click the Local Area Connection and choose Properties . You should see a screen like the following: Figure 46: Network Configuration (Windows XP) 3. Select the TCP/IP protocol for your network card. 4. Click on the Properties but[...]

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    HotBrick Network Solutions Figure 47: TCP/IP Properties (Windows XP) 5. Ensure your TCP/IP settings are correct. Using DHCP To use DHCP, select the radio button obtain an IP Address automatically . This is the default Windows settings. Restart your PC to ensure it obtains an IP Address from the Load Balancer. Using a fixed IP Address ("Use the[...]

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    HotBrick Network Solutions Appendix C Troubleshooting Overview This chapter covers some common problems that may be encountered while using the Load Balancer and some possible solutions to them. If you follow the suggested steps and the Load Balancer still does not function properly, contact your dealer for further advice. General Problems Problem [...]

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    HotBrick Network Solutions Use the Special Applications feature to allow the use of Internet applications which do not function correctly. If this does solve the problem you can use the DMZ function. This should work with most applications, but: • It is a security risk, since the firewall is disabled for the DMZ PC. • Only one (1) PC can use th[...]