HP (Hewlett-Packard) 2000 инструкция обслуживания

HP 2000 Notebook PC Maintenance and Service Guide[...]

© Copyright 2011 Hew lett-Packard Development Company, L.P. AMD and the AMD Arrow logo and combinations thereof, are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel, Celeron, and Pentium are trademarks of Intel Corporation in the U .S. and other co[...]

Safety warning notice WARNING! To reduce the possibility of heat-related in juries or of ove rheating th e device, do not place the device dire ctly on your lap or obstr uct th e device air vents. Use th e device only on a hard, flat surface. Do not allow anot her hard surfac e, such as an adjoinin g optional print er, or a soft surface, such as pi[...]

iv Safety warning no tice[...]

Table of contents 1 Product description ............ ......... ........... ......... ......... .......... .......... ........... ........ ............ ... ............. ........ ......... .. 1 2 External component id enti fication ...... ......... ........ ........... ........ ........ .......... ........ ........... ........ ... ........... ......[...]

Packaging and transporting guidelines ........ ........... ....... ........... ........ 36 Component replac ement pr ocedure s .... .......... ........... ........ ........... .......... ........... .......... .......... ......... ... 38 Service tag ............ ........ .......... ......... .......... .......... ......... .......... ............ .[...]

7 Backup and recovery .................... ................. ........... ................. ............. ............ ........................... ............. .. 90 Restore .............. .......... .......... .............. .......... .......... ............ .......... .......... .............. ..... ............... ......... 90 Creating restore [...]

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1 Product description Category Description Computer models equipped with an AM D processor Computer models equipped with an Intel processor Product Name HP 2000 Notebook PC √√ Processors AMD® E450 1.65-GHz processor (dual core, 18 W) √ AMD E350 1.60-GHz processor (dual core, 18 W) √ AMD E300 1.30-GHz processor (dual core, 18 W) √ AMD E24[...]

Category Description Computer models equipped with an AM D processor Computer models equipped with an Intel processor Intel Pentium B960 2.20-GHz processor (2 .0- MB L2 cache, dual core, TJ85, 35 W; not supported with Windows 7 Starter, 32- bit operating system) √ Intel Pentium B950 2.10-GHz processor (2 .0- MB L2 cache, dual core, TJ85, 35 W; no[...]

Category Description Computer models equipped with an AM D processor Computer models equipped with an Intel processor Switchable discrete graphics (not sup ported on computer models equipped with Windows 7 Starter OS): AMD Radeon HD 6470M Graphics with 512-MB of discrete video memory (64M×16 DDR3 900 MHz × 4 PCs) or AMD Radeon HD 6470M Graphics w[...]

Category Description Computer models equipped with an AM D processor Computer models equipped with an Intel processor Support for the following hard drives: ● 500-GB, 5400-rpm ● 320-GB, 5400-rpm ● 250-GB, 5400-rpm √√ Optical drive (select models only) Fixed √√ Serial ATA √√ 12.7-mm tray load √√ Support for the following optica[...]

Category Description Computer models equipped with an AM D processor Computer models equipped with an Intel processor Support for the following WLAN formats: ● Atheros 9485GN 802.11b/g/n 1×1 WiFi and 3012 Bluetooth 4.0 Combo Adapter ● Atheros AR9002WB-1NGB 802.11b/g/n 1×1 WiFi and Bluetooth 2.1+EDR Combo Adapter (BT3.0+HS ready) ● Broadcom [...]

Category Description Computer models equipped with an AM D processor Computer models equipped with an Intel processor 90-W PFC RC V EM HP Smart AC ad apter with localized cable plug support (3-wire plug with ground pin, supports 3-pin DC connector) 90-W PFC RC V HP Smart AC ada pter with localized cable plug support (3-wire plug with ground pin, su[...]

2 External component identification Display Item Component Description (1) WLAN antennas (2)* Send and receive wireless signals to communicate with WLANs. NOTE: Select computer models only have one WLAN antenna. (2) Webcam light On: The webcam is in use. (3) Webcam Records video and captures still photographs. To use the webcam, select Start > A[...]

Item Component Description (5) Internal display switch Turns off the display and initiates Sleep if the display is closed while the power is on. NOTE: The internal display switch is not visible from the outside of the computer. *The antennas are not visible from the outsid e of the comput er. For optimal transmission, keep the areas immedia tely ar[...]

Keys Item Component Description (1) esc key Displays system information when pressed in combination with the fn key. (2) fn key Displays system information when pressed in combination with the esc key. (3) Windows logo key Displays the Windows Start menu. (4) Windows applications key Dis plays a shortcut menu for items beneath the pointer. (5) Acti[...]

Lights Item Component Description (1) TouchPad light ● Amber: The TouchPad is off. ● Off: The TouchPad is on. (2) Caps lock light ● White: Caps lock is on. ● Off: Caps lock is off. (3) Power light ● White: The computer is on. ● Blinking white: The computer is in the Sleep state. ● Off: The computer is off. (4) Wireless light ● White[...]

TouchPad Item Component Description (1) TouchPad light ● Amber: The TouchPad is off. ● On: The TouchPad is on. (2) TouchPad on/off button Turns the TouchPad on and off. Quickly double-tap the TouchPad on/off button to turn the TouchPad on and off. (3) TouchPad zone Moves the pointer and selects or activates items on the screen. (4) Left TouchPa[...]

Left side Item Component Description (1) External monitor port Connects an external VGA monitor or proje ctor. (2) Vents (2) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. ([...]

Right side Item Component Description (1) Optical drive Reads and writes to an optical disc. (2) Optical drive light ● On: The optical drive is in use. ● Off: The optical drive is idle. (3) USB ports (2) Connect optional USB devices. (4) Power connector Connects an AC adapter. (5) AC adapter light ● White: The computer is connected to externa[...]

Bottom Item Component Description (1) Battery bay Holds the battery. (2) Battery release latch Releases the battery from the battery bay. (3) Vents (5) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off [...]

3 Illustrated parts catalog Service tag When ordering pa rts or requestin g information, provide the comput er serial numbe r and model description provided on the service tag. Item Description Function (1) Product name This is the product name affixed to the front of the computer. (2) Serial number (s/n) This is an alphanum eric identifier that is[...]

Item Description Function (3) Part number/Product number (p/n) This number provides specific information about the product's hardware components. T he part number helps a service technician to determine what components and parts are needed . (4) Warranty period This number describes the duration of the w arranty period for the computer. (5) Mo[...]

Computer major components Item Component Spare part number (1) 15.6-in, high definition (HD) , light-emitting diode (LED), BrightView disp lay assembly (includes microphone and wireless antenna transceivers and cables): Equipped with webcam, in black finish 664237-001 Equipped with webcam, in charcoal gra y finish 645093-001 Not equipped with webca[...]

Item Component Spare part number NOTE: For more display assembly spare part information, see Display assembly subcomponents on pa ge 22 . (2) Keyboard (includes key board cable): For us e with all comput er models: For use in Belgium 646125-A41 For use in Bulgaria 646125-261 For use in Canada 646125-121 For use in the Czech Republic 646125-221 For [...]

Item Component Spare part number (6a) TouchPad cable (6b) Optical drive connector cable (6c) Hard drive connector cable NOTE: See Cable Kit on page 23 for more Cable Kit spare pa rt information. (7) USB board (includ es cable) 646128-001 (8) Power connector cable 646121-001 Plastics Kit , includes: 646131-001 (9a) Hard drive compartment cover (incl[...]

Item Component Spare part number Intel Core i5-2430M 2.40-GHz proce ssor (1333-MHz FSB, 3.0-MB L 3 cache, dual core, 35 W) 653341-001 Intel Core i3-2350M 2.30-GHz proce ssor (1333-MHz FSB, 3.0-MB L 3 cache, dual core, 35 W) 653340-001 Intel Core i3-2330M 2.20-GHz proce ssor (1333-MHz FSB, 3.0-MB L 3 cache, dual core, 35 W) 653339-001 Intel Core i3-[...]

Item Component Spare part number (17) Optical drive (includes bezel and b racket: DVD±RW and CD-RW Super Multi Double-Layer Comb o Drive with LightScribe (select models only) 646126-001 DVD±RW and CD-RW Drive 659879-001 DVD-ROM Drive 659638-001 Optical drive slot space saver 659632-001 (18) Hard drive (2.5-in, 7.0-mm, SATA; does not include hard [...]

Display assembly subcomponents Item Component Spare part number (1) Display bezel: For use with computer models equipped with a webcam and a microphone 646115-001 For use with computer models equipped only with a micro phone 646116-001 (2) Display hinge covers (2) 646124-001 (3) 15.6-in, HD, LED, BrightView display panel 645096-001 (4) Webcam/micro[...]

Item Component Spare part number In charcoal gray finish 646112-001 Display Screw Kit (not illustrated, includes Mylar screw covers and screws) 646134-001 Cable Kit Item Component Spare part number Cable Kit , includes: 646119-00 1 (1) TouchPad cable (2) Optical drive connector cable (3) Hard drive connector cable Cable Kit 23[...]

Mass storage devices Item Component Spare part number (1) Hard dr ive (2.5-in, 7.0-mm, SATA; does not include hard driv e connector cable, hard dr ive bracket, or screws): 640-GB, 5400-rpm 603785-001 500-GB, 5400-rpm 634932-001 320-GB, 5400-rpm 622643-001 250-GB, 5400-rpm 622641-001 Hard Drive Hardware Kit , includes: 646122-001 (2) Hard drive brac[...]

Miscellaneous parts Componen t Spare part num ber HP Smart AC adapter: 65-W RC V HP Smart AC adapter for use will all computer models 609939-001 For use only with computer models equipped with an Intel processor: 90-W PFC RC V EM HP Smart AC adapter 609940-001 90-W PFC RC V HP Smart AC adapter 609947-001 65-W RC V EM HP Smart AC adapter 609948-001 [...]

Plastics Kit Item Component Spare part number Plastics Kit , includes: 646131-001 (1) Hard drive compartment cover (includes one captive screw, secured by a C -clip) (2) Memory module/wireless module compartment cover (includes one captive screw, secured by a C-clip) 26 Chapter 3 Illustrated parts catalo g[...]

Sequential part number listing Spare part number Description 490371-001 Power cord for use with all computer models in North America (3-pin, black, 1.83-m) 490371-011 Power cord for use only with computer models equipped with an Intel processor in Australia (3- pin, black, 1.83-m) 490371-021 Power cord for use with all computer models in Europe (3-[...]

Spare part number Description 613584-001 Intel Core i3-370M 2.40-GHz processor (1066-MHz FSB, 3.0-MB L3 cache, du al core, 35 W; includes replacement thermal material) 621565-001 2-GB memory module (PC3, 10600, 1333-MHz) 621569-001 4-GB memory module (PC3, 10600, 1333-MHz) 622641-001 250-GB, 5400-rpm hard drive (2.5-in, 7.0-mm, SATA; does n ot incl[...]

Spare part number Description 646122-001 Hard Drive Hardware Kit (include s hard drive bracket and screws) 646123-001 Display Hinge Kit (includes left and right display hinges and brackets) 646124-001 Display hinge covers 646125-001 Keyboard for use with all computer models in the United States ( includes keyboard cable) 646125-031 Keyboard for use[...]

Spare part number Description 646128-001 USB board (includes cable) 646129-001 Power button board (includes cable) 646130-001 TouchPad button board (includes bracket and cable) 646131-001 Plastics Kit (includes hard drive compar tment cover and me mory module/wireless module compartment cover ) NOTE: See Plastics Kit on page 26 for more Plastics Ki[...]

Spare part number Description 647320-001 System board for use only with computer models equipped with an AMD E350 1.60-GHz processor (dual core, 18 W) and a graphics s ubsystem with UMA video memory (includes replacement thermal material) 647322-001 System board for use only with computer models equipped with an AMD E240 1.50-GHz processor (single [...]

Spare part number Description 676785-001 Intel Pentium B970 2.30-GHz processor (2.0-MB L2 cache, dua l core, 35 W; includes replacement thermal paste and pads) 677153-001 Intel Celeron B815 1.60-GHz processor (2.0-MB L3 cache, dual core, 35 W; includes replacement thermal paste and pads) 32 Chapter 3 Illustrated parts catalo g[...]

4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to comple te the removal and re placement procedures: ● Flat-bla ded screw driver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers Service considerations The following sectio ns include some of the cons iderations[...]

Drive handling CAUTION: Drives are fragile components that must be handle d with care. To prevent damage to the computer, damage to a d r ive, or loss of information, observe these precau tions: Before removing or inserting a hard dri v e, shut down the computer. If you are unsure whe ther the computer is off or in Hibernation, turn the computer on[...]

CAUTION: A product can be degraded by as little as 700 V. Typical electrostatic voltage levels Relative hum idity Event 10% 40% 55% Walking across carpet 35,000 V 15,000 V 7,500 V Walking across vinyl floor 12,000 V 5,000 V 3,000 V Motions of bench worker 6,000 V 800 V 400 V Removing DIPS from plastic tube 2,000 V 700 V 400 V Removing DIPS from vin[...]

Packaging and transporting guidelines Follow these groun ding guidelines when packaging and transp orting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts an d assemblies wi th conduct ive or approv ed containe rs or packaging. ● Keep ESD-sensitive parts in their conta [...]

Equipment guidelines Grounding equi pment must include either a wrist strap o r a foot strap at a grou nded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexibl e straps with a minimu m of one megohm ±1 0% resi stance in the ground cords. To provid e proper ground, wear a strap snugl y against t[...]

Component replacement procedures This chapter provides removal an d replacement procedures. There are as many as 7 5 screws that must be removed, replaced , or loosened when servicing the computer. Make special note of each screw size and location du ring removal and repl acement. Service tag When ordering pa rts or requestin g information, provide[...]

Item Component Description (4) Warranty period This number describe s the duration of the warranty period for the co mputer. (5) Model description This is the alphanumeric identifier used to lo cate documents, drivers, and support for the computer. Computer feet The computer feet a re adhesive-backe d rubber pads. There are 4 rubb er feet that atta[...]

3. Remove the battery (3) from the computer. To insert the battery: 1. Align the tabs on the rea r edge of the ba ttery with the notches on the rear edge of the battery bay. 2. Pivot the front edge of the batt ery down into the battery bay until i t is seated. (The ba ttery release latch will automatically lock into place.) Optical drive (select mo[...]

3. Disconnect th e power from the c omputer by firs t unplugging the power cord from the AC outlet and then unpl ugging the AC adap ter from the comput er. 4. Remove the batt ery (see Battery on page 39 ). Remove the opti cal drive: 1. Loosen the captive screw (1) that secures the memo ry module/wireles s module compartment cover to the computer. 2[...]

6. Remove the optical drive (3) by sliding it out of the optical drive bay. 7. If it is necessary to replace the optical drive brac ket, position the optica l drive with the rear panel toward y ou. 8. Remove the two Phillips PM2.0×3.0 screws (1) th at secure the bracket to the optical drive. 9. Remove the optical drive bracket (2) . Reverse this p[...]

WLAN module Description Spare part number Atheros 9485GN 802.11b/g/n 1×1 WiFi and 3012 Blu etooth 4.0 Combo Adapter 655795-001 Atheros AR9002WB-1NGB 802.11b/g/n 1x1 Wi Fi and Bluetooth 2.1+EDR Combo Adapter (BT3.0+HS ready) 593127-001 Broadcom 4313GN 802.11b/g/n 1×1 WiFi and 20702 Bluetooth 4.0 Combo Adapte r 657325-001 Ralink 5390GN 802.11b/g/n [...]

3. Remove the WLAN modu le by pulling the module awa y from the slot at an angle (3) . NOTE: The WLAN mo dule is designed with a notch (4) to prevent incorrect inst allation into the WLAN module socket. NOTE: If the WLAN ante nnas are not conne cted to the terminals on the WLAN module, the protective sleeves must be insta lled on the antenna conne [...]

Memory module Description Spare part number 4-GB (PC3, 10600, 1333-MHz) 621569-001 2-GB (PC3, 10600, 1333-MHz) 621565-001 1-GB (PC3, 10600, 1333-MHz) 639738-001 Before removing a memory module, follow th ese steps: 1. Shut down the co mputer. If you are unsure whether th e computer is off or in Hibern ation, turn the computer on, and th en shut it [...]

Hard dr ive NOTE: The hard drive spare part kit do es not include the hard drive connecto r cable, bracket , or screws. The hard drive connector ca ble is included in the Cable Kit, sp are part number 646119-001. The hard drive bracket a nd screws are included in the Ha rd Drive Hardware Kit, spare part numb er 646122-001. Description Spare part nu[...]

2. Lift the rear edge of the hard drive compartme nt cover (2) up and forward until it rests at an angle. 3. Remove the hard drive compartme nt cover. The hard dr ive compartmen t cover is available in the Plastics Kit, spare part number 64613 1-001. 4. Disconnec t the hard drive conn ector cable (1) from the system board. 5. Release the hard drive[...]

8. If it is necessary to replace the hard drive connector cable (1 ) , the hard drive screws (2) , or the hard drive bracket (3) , remove and replace the com ponents. Reverse this procedure to rea sse mble and install the h ard drive. 48 Chapter 4 Remova l and replacement procedures[...]

Keyboard NOTE: The keyboard spare part kit inclu des a keyboard cable. Description Spare part number Description Spare part number For use with all computer models: For use in Belgium 646125-A41 For use in Latin America 646125-161 For use in Bulgaria 646125-261 For use in the Netherlands 646125-B31 For use in Canada 646125-121 For use in Portugal 6[...]

Remove the keyboard: 1. Remove the Phillips PM 2.5×6.0 screw that secures th e keyboard to the computer. 2. Rest and secure th e computer on its left side. 3. Partially open the computer. 4. Insert a s crew driver or similar thin too l into the keyboard release hole, and then press on the back of the keyboa rd until the keyboard disen gages from t[...]

6. Lift the rear edge of th e keyboard (1) , and then swing the keyboard up and forward (2) until it rests upside dow n on the palm rest. 7. Release the zero inserti on force (ZIF) conne ctor (1) to which the keyboard cab le is attached, an d then disconnect the keyb oard cable (2) from the system board. 8. Remove the keyboard. Reverse this procedu[...]

Description Spare part number Top cover (includes To uchPad and TouchPad cable) 646137-001 Before removing the top cover, follow these steps: 1. Shut down the co mputer. If you are unsure whether th e computer is off or in Hibern ation, turn the computer on, and th en shut it down thr ough the operating system. 2. Disconnect all ext ernal devices c[...]

4. Remove the seven Phillip s PM2.5×6.0 screws in the batter y bay and the har d drive bay that secure the top cove r to the comput er. 5. Remove the two Phillips PM2.5×9.0 screws (1) and the three Phillips PM2.0×3.0 screws (2) in the battery bay that secure the top cover to the computer. 6. Turn the computer right-side up, with the front toward[...]

9. Remove the Phillips PM 2.5×6.0 screw that secures th e top cover to the computer. 10. Lift the rear edge of the top cover (1) until the left and right sides disengage from the base enclosure . 54 Chapter 4 Remova l and replacement procedures[...]

11. Remove the top cover (2) . Reverse this procedure to insta ll the top cover. Power button board Description Spare part number Power button board (includes cable) 646129-001 Before removing the power button board, follow th ese steps: 1. Shut down the co mputer. If you are unsure whether th e computer is off or in Hibern ation, turn the computer[...]

3. Remove the power button board and cable (2) . Reverse this procedure to in sta ll the po wer button board a nd cable. TouchPad button board Description Spare part number TouchPad button board (includes cable) 646130-001 Before removing the TouchPad butt on board, follow these steps: 1. Shut down the co mputer. If you are unsure whether th e comp[...]

3. Remove the four Philli ps PM2.0×4.0 screws (3) that secure the TouchP ad button bo ard to the top cover. 4. Remove the TouchPad button board (4) and cables from the top cover. Reverse this procedure to insta ll the TouchPad button board and cable. Component replacement procedures 57[...]

USB board Description Spare part number USB board (includes cable) 646128-001 Before removing the USB board, follow these ste ps: 1. Shut down the co mputer. If you are unsure whether th e computer is off or in Hibern ation, turn the computer on, and th en shut it down thr ough the operating system. 2. Disconnect all ext ernal devices connected to [...]

Power connector cable Description Spare part number Power connector cable 641394-001 Before removing the power connecto r cable, follow th ese steps: 1. Shut down the co mputer. If you are unsure whether th e computer is off or in Hibern ation, turn the computer on, and th en shut it down thr ough the operating system. 2. Disconnect all ext ernal d[...]

6. Open the computer. 7. Remove the two Phillips PM2.5×6.0 screws (1) th at secure the power connec tor and bracket to the computer. 8. Remove the powe r connector brack et (2) . 9. Remove the power connector (3) . Reverse this procedure to in stall the power connector cable. Speakers Description Spare part number Speaker Kit (includes left and ri[...]

Remove the speake rs: 1. Disconnec t the speaker cabl e (1) from the system board. 2. Release the speaker cables (2) from the clips built into the ba se enclosure. Remove the Phillips PM2.5×9.0 screw (3) and the three Ph illips PM2.5×6.0 scre ws (4) that secure the speakers to the computer. Remove the speakers (5) . Reverse this procedure to inst[...]

Remove the optical dr ive connector ca ble: 1. Release the optical driv e cable from the clips (1) built into the b a se enclosure. 2. Remove the two Phillips PM2.0×5.0 screws (2) th at secure the optical drive co nnector to the base enclosure . 3. Remove the optical drive connector (3) from the base enclosure . Reverse this procedure to insta ll [...]

3. Disconnect th e power from the c omputer by firs t unplugging the power cord from the AC outlet and then unpl ugging the AC adap ter from the comput er. 4. Remove the batt ery (see Battery on page 39 ), and then remove the following co mponents: ● Optical drive (see Optical driv e (select models only) on page 40 ) ● WLAN module (see WLAN mod[...]

5. If it is necessary to replace the display beze l or any of the display assembly subcomponents: a. Remove the two Mylar screw covers (1) and the two Phillips PM2.5×4.0 screws (2) that secure the display bezel to the display asse mbly. The Mylar screw co vers are available in the Display Screw Kit, spare part number 64 6134-001. b. Flex the insid[...]

c. Remove the webcam/microphon e module (3) or microphon e module. The webcam/ microphone module is available using spar e part n umber 646138-00 1. The microphone module is available using spare part number 645980-001. 7. If it is necessary to replace the hinge covers: a. Remove the two Phillips PM2.5×5.0 (1) screws that s ecure t h e hinge cover[...]

8. If it is necessary to replace the display panel: a. Remove the two Phillip s PM2.5×4. 0 screws (1) and four Phillips PM2.5×5.0 screws (2) that secure the display pa nel to the display e nclosure. b. Lift the top edge of the d isplay panel, and then swing it up and forward until it rests upside down in front of th e display enclosure . 66 Chapt[...]

c. Release the adhesive stri p (1) that secures the display panel cable to the display panel, and then disconnect the disp lay panel cable (2) from the display pan el. d. Remove the display pane l. The display pan el is available using spare part n umber 645096-001. 9. If it is necessary to replac e the display hing es: a. Remove the four Phi llips[...]

10. If it is necessary to replace the di splay panel cable: a. Release the tabs (1) built into the display enclosure sh ie lding that secure the displ ay panel cable to the displa y enclosure. b. Release the display pan el cable from the clips (2) buil t into the display enclosure. c. Remove the display pane l cable (3) . The display pane l cable i[...]

Reverse this procedure to rea ssemble an d install the display assembly. System board NOTE: The system board spare part kit includes replacemen t thermal material. Replacement thermal material is also available in the Thermal Material Kit, spare part numbers 650277-001 (for use only with computer models e quipped with an AMD p rocessor) and 646135 [...]

7. Disconnect the hard drive connector ca ble from the system board (see Hard drive on page 46 ). 8. Remove the following compo nents: ● Keyboard (see Keyboard on page 49 ) ● Top cover (see Top cover on page 51 ) ● USB board (see USB board on page 58 ) ● Power connector cable (see Power connector cable on page 59 ) ● Display assembly (see[...]

4. Remove the system board (3) by sliding it up and to the right at an angle. NOTE: A heat sink is attache d to the base en clos ure to service a compon ent on the bottom of the system board. The thermal material must be thoroughly cleaned from the surfaces of the system board (1) and the heat sink (2) attached to the base enclos ure each time the [...]

RTC battery Description Spare part number RTC battery (includes cable and double-sided tape) 646132-001 Before r emoving the RTC bat t ery, foll ow these steps: 1. Shut down the co mputer. If you are unsure whether th e computer is off or in Hibern ation, turn the computer on, and th en shut it down thr ough the operating system. 2. Disconnect all [...]

3. Detach the RTC battery (2) from the system board. (The RTC battery is attached to the system board with double- sided tape.) 4. Remove the RTC battery. Reverse this procedure to in stall the RTC battery. Fan/heat sink assembly NOTE: The fan/heat sink assembly spare part ki t includes repl acement thermal material. Replacement thermal material is[...]

NOTE: To proper ly ventilate the comput er, allow at least 7.6 cm (3 in) of clearance on the left side of the computer. The computer uses an electric fan for ventilation. The fan is contro lled by a temperature sensor an d is designed to turn on au tomaticall y when high temp erature conditions exist. These conditio ns are affected by high externa [...]

Remove the fan/heat sink assembly: 1. Disconnect the fan cable from the system board. 2. Turn the system board upside do wn, with the front toward you. 3. Loosen the captive screws (1) that secure the fan/heat sink assembly to the system board. NOTE: The number of screws used to secure the fan/heat sink a ssembly to the system board varies by compu[...]

NOTE: The following illustration sh ows the fan/heat sink assembly removal process on a computer model equipped with an Intel pr ocessor, the Intel HM65 or HM55 chipset, and a graphics subsystem with discrete memory. NOTE: The following illustration sh ows the fan/heat sink assembly removal process on a computer model equipped with an Intel pr oces[...]

NOTE: The following illustration sh ows the fan/heat sink assembly removal process on a computer model equipped with an Intel processor, the Intel HM45 chip set, and a graphics subsystem with UMA memory. The thermal materia l must be thoroughly cleaned fr om the surfaces of the heat sink and the system board components ea ch time the heat si nk is [...]

● Thermal paste is used on the processor (1) a nd the heat sink section (2) that services it ● A thermal pad is us ed on the Nort hbridge chip (3) and the heat sink section (4) that services it NOTE: The following illustration shows the repla c em ent thermal material locations on a computer model equipped with an Intel Pe ntium processor and a[...]

● Thermal paste is used on the processor (1) a nd the heat sink section (2) that services it ● A thermal pad is us ed on the Nort hbridge chip (3) and the heat sink section (4) that services it NOTE: The following illustration shows the repla c em ent thermal material locations on a computer model equipped with a n Intel Celeron processor. ● [...]

Processor NOTE: This section applies only to computer models equipped with an Intel pro c essor. NOTE: The processor spare part kit includes re placement thermal material. Replacement thermal material is also available in the Thermal Material Kit, spare part numbers 650277-001 (for use only with computer models e quipped with an AMD p rocessor) and[...]

● WLAN module (see WLAN module on page 43 ) ● Keyboard (see Keyboard on page 49 ) ● Top cover (see Top cover on page 51 ) ● System board (see Syste m board on page 69 ) ● Fan and heat sink (see Fan/heat sink assemb ly on page 73 ) Remove the proce ssor: 1. Use a flat-bladed screw driv er to turn the processor locking screw one -half turn [...]

5 Setup Utility (BIOS) and System Diagnostics Using Setup Utility Setup Utility, or Basic In put/Output System (BIOS), controls co mmunication between all the input and output devices on the system (such as disk drives , display, keyboard, mous e, and printer). Setup Utility includes settin gs for the types of periphera ls installed, the startup se[...]

Navigating and selectin g in Setup Utility To navigate and select in Setu p Util ity, follow these steps: 1. Turn on or restart the compu ter, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of th e screen. ● To select a menu or a menu item, use the tab key a nd the keyboa rd arrow keys and[...]

Restoring factory settings in Setup Utility NOTE: Restoring defaults will not change the hard drive mode. To return all settings in Setup Ut ility to the values that were set at the fact ory, follow these steps: 1. Turn on or restart the compu ter, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bot[...]

Determining the BIOS version To determine whether available BIO S updates c ontain later BIOS versions tha n those currently installed on the computer, you need to know the version of the system BIOS currently installed. BIOS version informa tion (also known as ROM date and System BIOS) can be displayed by pressing fn+esc (if you are already in Win[...]

3. Using the har d drive path you reco rded earlier, o pen the folder on your hard drive that contains the update . 4. Double-click the file that has an .e xe extension (for example, filename.exe ). The BIOS instal lation begins. 5. Complete the installation by foll owi ng the on-screen instructions. NOTE: After a message on the screen rep orts a s[...]

6 Specifications Computer specifications Metric U.S. Dimensions Depth 24.7 cm 9.7 in Width 37.6 cm 14.8 in Height (front to back) 3.1 to 3.6 cm 1.2 to 1.4 in Weight 2.49 k g 5.49 lb Input power Operating voltage 18.5 V dc @ 3.5 A - 65 W or 19.0 V dc @ 4.74 A - 90 W Operating current 3.5 A - 65 W or 4.74 A - 90 W Temperature Operating 5°C to 35°C [...]

15.6-inch disp lay specifications Metric U.S. Dimensions Height 19.6 cm 7.72 in Width 34.7 cm 13.66 in Diagonal 39.8 cm 15.67 in Number of colors Up to 16.8 million Contrast ratio 200:1 (typical) Brightness 200 nits (typical) Pixel resolution Pitch 0.197 × 0.197 mm Format 1366 × 768 Configuration RGB vertical stripe Backlight LED Character displa[...]

Hard drive specifications 500-GB* 320-GB* 250-GB* Dimensions Height 9.5 mm 9.5 mm 7.0 mm Length 100.4 mm 100.4 mm 100.4 mm Width 69.9 mm 69.9 mm 69.9 mm Weight 110 g 110 g 110 g Interface typ e SATA SATA SATA Transfer rate Synchronous (maximum) 1.1 GB/sec 1.1 GB/sec 1.1 GB/sec Security ATA security ATA security ATA security Seek times (typical read[...]

7 Backup and recovery Your computer includes t ools provided by the operating system and HP to help you safeguard your information and restore it if ever needed. This chapter provide s information on the fol lowing topics: ● Creating a set of recovery discs or a recovery flash drive (Recovery Ma nager so ftware feature) ● Performing a system re[...]

Creating restore media HP recommends that you create either a set of recovery discs or a recovery flash drive to be sure that you can restore your computer to its o riginal factory state if the hard drive fails, o r if for any reason you cannot restore using th e recovery partition tools. Create thes e discs or the flash drive after setting up the [...]

Performing a system restore Recovery Manager software allows yo u to repair or rest ore the compute r to its origina l factory state. Recovery Manager works from recovery discs, a reco very flash drive, or from a dedicated recovery partition (select models o nly) on the hard drive. NOTE: A system restore needs to be pe rformed if the computer hard [...]

Restoring using the restor e media 1. If possible, bac k up all personal files. 2. Insert the first recovery disc into the optical drive on your computer or an optional external optical drive, and then restart the computer. – or – Insert th e recovery flash d rive into a USB por t on your computer, an d then restart t he computer. NOTE: If the [...]

Backing up and recovering your information It is very important to back up your files and keep any new software in a safe place. As you add new software and data files, continue to create backups on a regular b asis. How completely you are able to recover your system depends on how recent your backup is. NOTE: A recovery from yo ur most recent back[...]

Using Windows Backup and Restore Guidelines: ● Be sure that the computer is co nnected to AC power before you start the backu p process. ● Allow enough time to complete the backup process. Dependin g on file sizes, it may take o ver an hour. To create a backup : 1. Select Start > Control Panel > System an d Security > Backup and Resto [...]

Create a system restore point 1. Select Start > Control Panel > System an d Security > System . 2. In the left pane, click System Protection . 3. Click the System Protection tab. 4. Follow the on-screen instructions. Restore to a previous date and time To revert to a restore poi nt (creat ed at a previous date and time), when the computer [...]

8 Power cord set requirements The wide-range input fe ature of the computer perm its it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor powe r cord set included wi th t he computer meets the req uirements for use in the country or region where the e quipment is purchased. Power cord sets for u[...]

Requirements for specific countries and regions Country/region Accredited agency Applicable note numb er Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KE MA 1 Norway NEMKO 1 The People's Republic of China COC 5 South Korea EK 4 Swe[...]

9 Recycling Battery When a battery has reached the end of its use f ul life, do n ot dispose of the ba ttery in general household waste. Follo w the local laws and regulati ons in your ar ea for computer b attery disposal. Display WARNING! The backlight contains mercury. Caution must be exercised when removing and handling the ba cklight to avoi d [...]

Perform the following ste ps: 1. Remove all screw covers (1) and screws (2 ) that secure the display bezel to the display assembly. 2. Lift up and out o n the left and ri ght inside edges (1) and the top and b o ttom inside edges (2) of the display beze l until the bezel disengag es from the display assemb ly. 3. Remove the display bezel (3) . 100 [...]

4. Disconnect all disp lay panel cables (1) from the display i nverter and remove the inverte r (2) . 5. Remove all screws (1) that secure the display panel a ssembly to the display enclosure. 6. Remove the display panel assembly (2) from the display enclosure. 7. Turn the display pa nel assembly upside down . 8. Remove all screws that secure the d[...]

10. Remove the display pan el frame (2) from the display panel. 11. Remove the screws (1) that secure the backlight cover to the display panel. 12. Lift the top edge of the backlig ht cover (2) and swing it outward. 13. Remove the backlight cover. 14. Turn the display panel righ t-side up. 102 Chapter 9 Recycling[...]

15. Remove the backlight cables (1) from the clip (2) in the display panel. 16. Turn the display pane l upside down. 17. Remove the backlight frame from th e display panel. WARNING ! The backlight contains mercury. Exercise caution when removing and handling t he backlight to avoid damag ing this compon ent and causin g exposure to the mercu r y. 1[...]

19. Disconnec t the display cab le (1) from the LCD panel. 20. Remove the screws (2) that secure the LCD panel to the display re ar panel. 21. Release the LCD panel (3) from the d isplay rear panel. 22. Release the tape (4) that secures th e LCD panel to the display rear panel. 23. Remove the LCD panel. 24. Recycle the LCD panel and backlight. 104 [...]

Index A AC adapter light 13 AC adapter, spare part numbers 25, 27 Action keys 9 antenna locations 7 remov al 68 spare part number 22, 28, 68 Antenna Kit, spare part number 22, 28, 68 audio, product description 4 audio-in jack 12 audio-out jack 12 B base enclosure, spare p art number 20, 28 battery remov al 39 spare part numbers 20, 27, 39 battery b[...]

grounding guide lines 34 guidelines equipment 37 grounding 34 packaging 36 transporting 36 workstation 36 H hard drive precautions 34 product description 3 remov al 46 spare part numbers 21, 24, 27, 28, 46 specifications 89 hard drive bay 14 hard drive bracket illustrated 24 remov al 48 hard drive compartment cover illustrated 26 remov al 46 hard d[...]

processor product description 1 remov al 80 spare part numbers 19, 27, 28, 31, 32, 80 product description audio 4 chipset 2 display panel 3 Ethernet 4 external media ca rds 5 graphics 2 hard drives 3 keyboard 5 memory module 3 microphone 4 operating system 6 optical drive 4 pointing device 5 ports 5 power requirements 5 processors 1 product name 1 [...]