HP (Hewlett-Packard) 355385-001 инструкция обслуживания

So ftw ar e Guide HP Notebook Ser i es Doc ument P art Number:3 5 5 38 5-001 No ve mber 2003 This guide explains ho w to manage notebook po wer , use multimedia software, and update or restore system software. It also provides instructions for using the Setup and support utilities.[...]

© 2003 Hewlett-P ackard De velopment Company , L.P . Microsoft ® and W indo ws ® are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor . The information contained herein is su bject to change without notice. The only warranties for HP products and services are set forth in the express warranty statemen[...]

Soft ware Guid e iii Cont ent s 1P o w e r Selecting a Power Source . . . . . . . . . . . . . . . . . . . . . . . . . 1–1 Standby, Hibernation and Shutdown . . . . . . . . . . . . . . . . 1–2 Standby . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 Hibernation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

i v Softwar e Guide Cont ents 2 Security Security Features Quick Reference . . . . . . . . . . . . . . . . . 2–2 About Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–3 Forgotten Passwords . . . . . . . . . . . . . . . . . . . . . . . . . 2–3 Using HP and Windows Passwords. . . . . . . . . . . . . . 2–3 About Quick[...]

Cont ent s Soft ware Guid e v Playing Audio and Video CDs with Windows Media Player . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–6 Playing CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–6 Playing DVDs and Video CDs with InterVideo WinDVD (Select Models) . . . . . . . . . . . . . . . . [...]

v i Softwar e Guide Cont ents Repairing or Reinstalling the Operating System . . . . . . 4–13 Repairing the Operating System . . . . . . . . . . . . . . . 4–14 About Operating System Reinstallation . . . . . . . . . 4–15 Backing Up Your Data . . . . . . . . . . . . . . . . . . . . . . 4–15 Reinstalling the Operating System . . . . . . . . .[...]

Soft ware Guid e 1– 1 1 Po w e r Selecting a P o w er Sour ce The notebook can run on internal po wer from a battery pack or on ex te rn al power from an A C adapter and other devices. The follo wing table describes the best po wer source for general tasks. T ask Use This P o wer Source: W ork in most software applications. ■ Charged batter y p[...]

1–2 Softw are Gui de Po w e r Standb y , Hiberna tion and Shutdow n This section describes Standby , Hibernation, and shutdown, and explains when to implement them. Standb y and Hibernation are energy-sa ving features that can be initiated b y you or by the system. The amount of time a battery pa ck can hold a charge to support Standby or Hiberna[...]

Po w e r Soft ware Guid e 1– 3 Ä CAUT ION: T o pr e ve nt loss o f data dur ing a lo w-battery condition , do not disable H ibernati on when the battery pack is in a lo w-bat tery condition . Ä CAUT ION: If Hibernati on is disabled , the s ys tem does not automati cally sa v e y our sy stem memor y w hen the notebook r eache s a cr itical lo w-[...]

1–4 Softw are Gui de Po w e r C hoosing Stan db y , H iberna tion or Shutdo wn Y our choice of Standb y , Hibernation, or shutdown will depend on ho w you work. The amount of ti me a battery pack can support Standby or Hibernation or hold a char ge v aries by notebook configuration and the condition of the battery pack. A fully charged ne w batte[...]

Po w e r Soft ware Guid e 1– 5 When Using Infrared or Driv e M edia Ä CAUT ION: T o pr e ven t possible v ideo and a udio degr adatio n and loss of audi o or vi deo play bac k functi onality , do not initiate Standb y or Hibernati on w hile using dr iv e media . Standby and Hibernation interfere with the use of infrared communication and dri ve [...]

1–6 Softw are Gui de Po w e r Iden tifying P o w er Controls and Indica tors ✎ In this guide, the function ke ys are capitalized ( Fn, F5 ). The function ke ys on your keyboard may be lo wercase ( fn, f5 ). 1 Po wer button 2 Po wer/Standby light 3 Fn+F5 hotkey (to initiate Standb y) Identify ing po w er contr ols and indi cator s[...]

Po w e r Soft ware Guid e 1– 7 Identify ing po w er contr ols and indi cator s[...]

1–8 Softw are Gui de Po w e r Using t he Default P o w er Settin gs The follo wing tables describe the default po wer settings on the notebook. Y ou can change man y of these settings according to your preferences. If you want to change the defa ult settings, see “Setting Po wer Preferences” later in this chapter . T urning t he No tebook or [...]

Po w e r Soft ware Guid e 1– 9 Initia ting or Resuming from Hibernation T ask Pr ocedure Result User-initiated Hibernation. With the notebook on: ■ Briefly press the power but to n -or- ■ Select Star t > Shut Down > Hibernate. (If the Hibernate option is not displa yed, press and hold shift. ) ✎ In the Power Options window, you can ch[...]

1–10 Softwa re Gui de Po w e r Initia ting or Resuming from Standb y Using Em ergency Shu tdo wn Procedures If the notebook is unresponsi ve to the Microsoft® W indows® shutdo wn procedure, try one of the following emer genc y shutdo wn procedures: ■ If the notebook is running W indo ws XP Professional, press ctrl+alt+del. Select Shut do wn f[...]

Po w e r Softw are Gui de 1–11 Set ting P ow er Prefer ences Many of the def ault power settings, such as timeouts, alarms, and po wer button settings, can be changed in the Po wer Options windo w . For e xample, you can set an audio alert to warn you when the battery reaches a lo w-power condition. ✎ On some notebook models, processor performa[...]

1–12 Softwa re Gui de Po w e r Set ting or C hanging a P o wer Schem e The Po wer Schemes tab in the Po wer Options window assigns po wer lev els to system components. Y ou can assign dif ferent schemes depending on whether the notebook is running on a battery pack or A C po wer . Y ou can also set a Po wer Scheme that initiates Standby or turns [...]

Po w e r Softw are Gui de 1–13 Proce ssor P er for man ce Controls W indo ws XP Home and W indows XP Professional provide unique software that allo ws th e user to control processor performance. The CPU (central pr ocessing unit) speed can be set for optimal performance or for optimal po wer conserva tion. For e xample, the software can be set to[...]

1–14 Softwa re Gui de Po w e r When you choose a Po wer Scheme, you are setting the A C po wer and battery po wer modes show n in the following table. No other user intervention is required to control the performance of your notebook processor . Pow e r S c h e m e AC Pow e r B a t t e r y Po w e r Home/Office Desk None Adaptive P ortable/Laptop [...]

Soft ware Guid e 2– 1 2 Sec urity This chapter describes some of the security features that may be provided on your notebook. F or information about W indo ws XP Home or W indo ws XP Professional security features, refer to your operating system documentation.[...]

2–2 Softw are Gui de Security Se c uri t y Fea tu res Q ui c k Re feren ce Y our notebook also has a Dri v eLock security feature. For more information about this feature, refer to the notebook’ s online Help and Support Center by selecting Start > Help and Support. T o Pr otect Against This Risk Use This Feature Unauthorized use of the note[...]

Security Soft ware Guid e 2– 3 About P assw ords Fo rg o t t en Pa s swo rd s Most security features use passwords. When you set a password, write it do wn and store it in a secure location. ■ If you forget your po wer -on password or Administrator password, you cannot start the notebook or resume from Hibernation until an authorized service pr[...]

2–4 Softw are Gui de Security ■ An Administrator password and a W indows Administrator password are not interchangeable. Ho we ver , the same word or series of letters, numerals, or slashes used for an HP password can also be used for another HP password or as a W indo ws passw ord, with these considerations: ❏ HP passwords can be an y combin[...]

Security Soft ware Guid e 2– 5 About P o w er- O n P as sw ords A po wer-on passw ord prev ents unauthorized use of the notebook. After being set, a po wer-on passw o rd must be entered each time the notebook is turned on or restarted, or when the notebook resumes from Hibernation. A po wer-on passw ord: ■ Does not display as it is set, entered[...]

2–6 Softw are Gui de Security 6. When you are prompted to continue, press enter . 7. T o save your preferences and e xit the Setup utility: a. Press esc (or select Exit from the menu bar). b . Select Exit Saving Changes. c. Then follo w the instructions on the screen. Ch anging a P o w er- On P assw ord T o change a power -on password: 1. Open th[...]

Security Soft ware Guid e 2– 7 Deleti ng a P ow er- On P a ss w or d T o delete a power -on password: 1. Open the Setup utility by pressing F10 while the “Press <F10> to enter setup” prompt is displayed in the lower left corner of the screen. 2. Select Security from the menu bar . (T o select a menu, use the arro w keys.) 3. Select the [...]

2–8 Softw are Gui de Security About Adminis trator P a ssw ords An Administrator password protects the conf iguration settings and system identification information in the Setup utility . After it is set, this password must be entered to access Setup. An Administrator password: ■ Is not interchangeable with a W indo ws Administrator password, a[...]

Security Soft ware Guid e 2– 9 5. T ype the password in the New P assword f ield, and then press enter . 6. T ype the password in the Confirm Ne w Passw ord f ield, and then press enter . 7. When you are prompted to continue, press enter . 8. T o save your preferences and e xit the Setup utility: a. Press esc (or select Exit from the menu bar). b[...]

2–10 Softwa re Gui de Security 8. When you are prompted to continue, press enter . 9. T o save your preferences and e xit the Setup utility: a. Press esc (or select Exit from the menu bar). b . Select Exit Saving Changes. c. Then follo w the instructions on the screen. Y our preferences are set as you e xit Setup and are in effect when the notebo[...]

Security Softw are Gui de 2–11 Entering Adminis trator P assw ords At the Setup prompt, type your password (using the same type of ke ys you used to set the password), and then press enter . After 3 unsuccessful attempts to enter the Administrator password, you must restart the notebook to try again. Using O th er De vice Sec urity The De vice Se[...]

2–12 Softwa re Gui de Security Protectin g S ystem Inf ormation Using S y stem Information System Information options allo w you to: ■ Display or enter the notebook serial number , asset tag, and o wnership tag. ■ Display a battery pack serial number . Set ting S y stem Infor ma tion Options 1. Open the Setup utility by turning on (not restar[...]

Security Softw are Gui de 2–13 Protectin g Y our Notebook When you use your notebook to access a network or the Internet, you expose the notebook to security and pri v ac y threats in the form of viruses, worms, and hack ers. These security and priv acy occurrences can potentially disable the notebook operating system, software applications, and [...]

2–14 Softwa re Gui de Security Using Sec urit y Soft w are Measures HP recommends that you follo w these three protecti ve security software measures to improv e your notebook security and to reduce the se verity of security access threats. ✎ Using a fire wall can block access to Internet games, or to printer and file sharing within a netw or k[...]

Security Softw are Gui de 2–15 Connec ting an O ptional Sec urit y Cab le ✎ The purpose of security solutions is to act as a deterrent. These solutions do not pre vent the product from being mishandled or stolen. Refer to the illustration that is the closest match to your notebook. T o install an optional security cable: 1. Loop the security ca[...]

2–16 Softwa re Gui de Security Connec ting the optional s ec urity cable[...]

Soft ware Guid e 3– 1 3 Multim edia Using CDs an d D VDs This chapter provides general instructions for using select multimedia hotke ys and Quick Launch buttons, playing CDs and D VDs, and using multimedia software. Multimedia softw are applications included with your notebook v ary by model. Protecting Play bac k Ä CAUT ION: T o pr e ven t pos[...]

3–2 Softw are Gui de Multimedia Obs erving t he Co p yrigh t W arning It is a criminal of fense, under applicable copyright laws, to mak e unauthorized copies of copyright-protected material, including computer programs, films, broadcasts, and sound recordings. This notebook should not be used for such purposes. Using Hotk e y s and Q uic k Launc[...]

Multimedia Soft ware Guid e 3– 3 Select notebook models hav e 2 multimedia Quick Launch buttons—the Picture b utton and the Media b utton—to access default softwa re applications. ■ T o access the default photo and imaging software application, press the Picture button 2 . This opens the My Pictures folder on your screen, and then launches [...]

3–4 Softw are Gui de Multimedia Identify ing the notebook m ultimedia hotk ey s HP Ima ge Zone (Select Mod els) HP Image Zone is a digital and imaging software application. The application manages digital photos, scanned images, and video clips. It also provides tools for editing images, sending images to friends and family , and using images in [...]

Multimedia Soft ware Guid e 3– 5 InterVideo Hom e Theater (Selec t Models) InterV ideo Home Theater is a multimedia software application. The application records and plays digital media content: audio CDs, MP3s, pictures, video clips, D VDs, and VCDs. Only select models hav e this software. T o launch InterV ideo Home Theater , press the Media b [...]

3–6 Softw are Gui de Multimedia P lay ing Au dio and Video CDs with Win dow s Me di a Player The W indo ws Media Player software application is included with the notebook operating system. Pl ayi n g C Ds T o open Windo ws Media Player to play a CD: 1. Insert a CD into the optical dri ve and close the tray . W ait se veral seconds. If W indows Me[...]

Multimedia Soft ware Guid e 3– 7 ■ If the D VD displays a “Playback Of Content From This Region Is Not Permitted” error message, change the re gion setting as described in the ne xt section, and then restart the D VD. ■ For more information about using W inD VD, select Help on the W inD VD menu bar . P laying D VDs or Video CDs T o play a[...]

3–8 Softw are Gui de Multimedia Cha n g i ng R eg i o n Se tti n gs T o change the region setting on driv e media: 1. Insert the D VD into the optical dri ve. 2. If the W inD VD window does not open after a short pause, select Start > All Programs > InterV ideo W inD VD > InterV ideo W inD VD. 3. Select the Properties icon in the lo wer [...]

Multimedia Soft ware Guid e 3– 9 Preparing to Use InterVideo WinD VD Creator Ä CAUT ION: T o pr e ve nt loss o f data and damage to a D VD: ■ Bef or e wr iting to a D VD , connect th e notebook to a r eli able e xternal po wer s our ce . Do not wr ite to a D VD w hile the notebook is running on battery pow er . ■ Bef or e wr iting to a D VD [...]

3–10 Softwa re Gui de Multimedia Creating D VDs and Video CDs T o open InterV ideo WinD VD Creator: » Select Start > All Programs > InterV ideo > W inD VD Creator . For instructions on creating D VDs and video CDs, select Help on the W inD VD Creator menu bar . Sonic RecordNo w! Sonic RecordNo w! can be used to create backups of data or[...]

4–1 4 Soft w ar e Upd a tes and Res tora t ion s Updat ing So ftw ar e For optimal notebook performance and to mak e sure your notebook remains compatible with changing technologies, install the latest versions of the softw are provided with your notebook as they become a v ailable. T o update notebook software: 1. Prepare for any update b y iden[...]

4–2 Softwar e Updat es and Re stor ations Accessing N otebook Product Information T o access the updates for your notebook, you will need the follo wing information: ■ The product cate gory is Notebook. ■ The product family name and series number are printed on the display bezel. ■ The product name, product number , and serial number are pr[...]

Softwar e Update s and Re stor ations 4–3 5. T o confirm the information or your preferences, press F10. 6. T o save your preferences and e xit the Setup utility . a. Press esc (or select Exit from the menu bar). b . Select Exit Saving Changes. c. Then follo w the instructions on the screen. Y our preferences are set as you e xit Setup and are in[...]

4–4 Softwar e Updat es and Re stor ations Do w nloa ding and Installin g ROM Updates Ä CAUT ION: T o prev ent se ri ous damage to the notebook or an unsucces sful installati on, do w nload and install a R OM updat e only w hile the notebook is connected to r eli able e xternal po w er . (Do not do w nload or install a R OM update w hile the note[...]

Softwar e Update s and Re stor ations 4–5 Do wnloading ROM Upd ate T o download a R OM update: 1. Access the page at the HP W eb site that provides software for your notebook: ❏ Select Start > Help and Support, and then select a software update link. -or- ❏ V isit the HP W eb site at: http://www .hp.com/support 2. Follo w the instructions [...]

4–6 Softwar e Updat es and Re stor ations Installing ROM Upda te R OM installation procedures v ary . T o install a R OM update, follo w any instructions that are displayed on the screen after the do wnload is complete. If no instructions are displayed: 1. Open W indo ws Explorer by selecting Start > All Programs > Accessories > W indo w[...]

Softwar e Update s and Re stor ations 4–7 Do wn loa ding and Ins talling Ot her Soft war e T o update software other than a R OM update: 1. Access the page at the HP W eb site that provides software for your notebook: ❏ Select Start > Help and Support, and then select a software update link. -or- ❏ V isit the HP W eb site at: http://www .h[...]

4–8 Softwar e Updat es and Re stor ations 7. Select the file that includes an .e x e extension—for e xample, Filename.ex e. (The installation begins.) 8. T o complete the installation, follow the instructions on the screen. ✎ After a message on the screen reports a successful installation, you can delete the do wnloaded file from the HP folde[...]

Softwar e Update s and Re stor ations 4–9 Bef o r e Y ou Be gi n ✎ HP recommends that you try to re store your system by using the System Restore utility before you consider repairing or reinstalling your operating system. Perform the follo wing restore procedures in the order presented. Step Description Refer to 1 Return the notebook to a syst[...]

4–10 Softwar e Updat es and Re stor ations Using t he S y stem Restore Utility The System Restore utility enables you to safeguard your system files and settings b y using restore points, which are restorable, benchmark “snapshots” of your system. The notebook sets restore points, called system restore points, at regular interv als and might [...]

Softwar e Update s and Re stor ations 4–11 Repairing or Reinstalling Driv ers All dri vers required for notebook functionality can be reinstalled from the Driver Recovery CD included with your notebook. If you hav e not reinstalled your operating system, these dri vers can also be reinstalled from your hard dri ve. The dri ver reinstallation proc[...]

4–12 Softwar e Updat es and Re stor ations Repairing or Reinstalling App lications All applications preinstalled or preloaded on your notebook can be repaired or reinstalled by using the Driver Recovery CD. ✎ If you hav e not reinstalled your operating system, some applications preloaded on your notebook, such as those av ailable in the Softwar[...]

Softwar e Update s and Re stor ations 4–13 Reinstalling Ap plica tions from the Driv er Rec o v er y C D T o reinstall a preloaded or preinstalled application from the Driver Recovery CD : » While running W indo ws, insert the CD into the optical dri v e, and then follo w the instructions on the screen. (When you are prompted to select the appli[...]

4–14 Softwar e Updat es and Re stor ations R epa ir ing the Ope r atin g S y ste m T o repair the operating system without deleting your personal data: 1. Insert the Operating System Reco very CD (included with the notebook) into the optical dri ve. 2. T urn off the notebook using the standard W indows shutdo wn procedure. If the notebook is unre[...]

Softwar e Update s and Re stor ations 4–15 About O perating S y stem Reinstall ation If you could not solve the problem b y repairing the operating system as described in the pre vious section, it might be necessary to reinstall the operating system. Backi ng Up Y our Data Ä CAUT ION: P ersonal data and an y softwar e y ou ha v e installed on th[...]

4–16 Softwar e Updat es and Re stor ations ■ The shortcuts on a desktop are often stored in C: Documents and Settings (Y our User Account) Desktop. ■ If you hav e customized the settings in a windo w , toolbar , or menu bar , you might w ant to take a screen shot of that element. The screen shot could be a time-saving reference when you be[...]

Softwar e Update s and Re stor ations 4–17 3. T urn on the notebook by briefly pressing the power b utton. If the Operating System Reco very CD does not open after se veral minutes, the boot order settings on your notebook might hav e been changed from the default settings. F or information about changing boot order settings, refer to the Boot Me[...]

4–18 Softwar e Updat es and Re stor ations Reinstalling Ot her Soft ware After you hav e reinstalled dri vers, you can be gin to reinstall other software. T o reinstall optional software, refer to the installation instructions included with the software. Installation instructions are usually provided on the softw are CD, in the CD package, or at [...]

Softwar e Update s and Re stor ations 4–19 Installin g a Retail V ersion of an Opera ting S y s tem The W indo ws operating system provided on the notebook or on the Operating System Recovery CD is enhanced by HP . The HP enhancements add po wer and security features and provide supplementary support for external de vices such as dri ves and PC C[...]

4–20 Softwar e Updat es and Re stor ations Naviga ting and Sel ectin g in the S etup Utilit y Because the Setup utility is not W indo ws-based, it does not support the T ouchPad. Navigation and selection are b y ke ystroke. ■ T o navigate, use the up and do wn arro w keys or tab. ■ T o select an item, use the arrow ke ys to select the item, a[...]

Softwar e Update s and Re stor ations 4–21 The follo wing tables describe BIOS settings for the BIOS version at publication. If your BIOS is a dif ferent version, some settings may dif fer from those show n. Main Menu Setting Description Default BIOS Re vision Shows the current BIOS ver s io n . Detected automatically System Time Sets the time us[...]

4–2 2 Softwar e Updat es and Re stor ations Boot Menu Setting Description Default 1. Flopp y Diskette De vices 2. CD-ROM 3. +Hard Drive 4. Network Adapter Shows the order of boot de vices. Mov e the entries to change the order . If the notebook has more than one de vice in a + categor y , you can select the one scanned. Built-in LAN provides disk[...]

Softwar e Update s and Re stor ations 4–2 3 Restoring Setup U tility D efault Settin gs T o return all Setup utility settings to default values, select Exit menu > Load Setup Defaults. (Identif ication information, including R OM v ersion information, is retained.) Exiting th e Setup Utilit y The Setup utility exit options are on the Exit menu[...]

4–2 4 Softwar e Updat es and Re stor ations ■ Use administration tools to mana ge areas such as passwords, file backups, system restore, and user accounts. ■ Learn ho w to print, fax, run performance and maintenance tools, and install and configure ne w hardware. ■ T roubleshoot and f ix common notebook problems. ■ Protect your notebook f[...]

Softwar e Update s and Re stor ations 4–2 5 Using Su pport T el ephone N umbers Obtainin g Suppor t T eleph one Numbers If you cannot solve a notebook problem b y using the online Help and Support Center in stalled on your notebook or the documentation included with the notebook, you may need to contact HP . T o obtain a list of worldwide custome[...]

4–2 6 Softwar e Updat es and Re stor ations Preparing to Call T echnical Su pport T o provide the fastest possible resolution of your problem, hav e the notebook and the follo wing information av ailable when you call: ■ Product name, serial number , and product number are provided on Service T ag label aff ix ed to the bottom of the notebook. [...]

Soft ware Guid e Ind ex–1 Ind e x A AC power devices that supply 1–1 using Hibernation with 1–9 using Standby with 1–10 Administrator password changing 2–8 , 2–9 , 2–10 deleting 2–8 , 2–9 , 2–10 entering 2–11 features 2–8 setting 2–8 , 2–9 , 2–10 applications. See software; software updates audio CDs, playing 3–6 B b[...]

Index–2 S oftware Gui de Index E emergency shutdown steps 1–10 End User License Agreement, operating system repair 4–14 F Fn key, in hotkeys 3–2 function keys 3–2 H Hibernation changing configuration during 1–2 default settings 1–9 defined 1–2 initiating 1–9 interfering with drive media 3–1 with infrared or drive media 1–5 set[...]

Index Soft ware Guid e Ind ex–3 power schemes 1–12 power-on passwords 1–12 setting preferences 1–11 shutting down notebook 1–8 turning on notebook 1–8 power settings, default 1–8 power, AC vs battery 4–8 power/Standby light 1–6 power-on password about 2–4 combining with other passwords 2–3 defined 2–5 setting, changing, dele[...]

Index–4 S oftware Gui de Index Software Setup reinstalling applications 4–12 reinstalling drivers 4–11 software updates downloading and installing 4–4 , 4–7 obtaining 4–3 preparing for 4–1 Standby default settings 1–10 defined 1–2 interfering with infrared or drive media 1–5 , 3–1 setting preferences 1–11 when to use 1–2 s[...]