HP (Hewlett-Packard) 370697-002 инструкция обслуживания

Ref er en ce Guide HP Notebook Ser ie s Doc ument P art Number: 3 7 06 9 7 -00 2 Apr il 2005 This guide explains ho w to set up, operate, maintain, and troubleshoot your notebook. It also provides information on battery pack and po wer management, external device connections, and modem and network connections. The last chapter provides additional r[...]

© Copyright 2004, 2005 He wlett-Packard Dev elopment Company , L.P . Microsoft and W indows are U.S. re gistered trademarks of Microsoft Corporation. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express w arranty statements accompanying such products and[...]

Referen c e G u ide ii i Cont ents 1 Getting Started with Your Notebook Identifying Parts of the Notebook . . . . . . . . . . . . . . . . . . 1–1 Front Panel and Right Panel Components . . . . . . . . 1–2 Left Panel and Back Panel Components . . . . . . . . . . 1–3 Bottom Panel Components . . . . . . . . . . . . . . . . . . . . 1–4 Status L[...]

i v Re fer ence Guide Cont ent s Using CDs or DVDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–10 To Insert or Remove a CD or DVD . . . . . . . . . . . . . 2–10 To Play DVD Movies . . . . . . . . . . . . . . . . . . . . . . . 2–11 To Write to DVD Media (Sel ect Models Only) . . . 2–12 To Create or Copy CDs . . . . . . . . . . .[...]

Cont ent s Referen c e G u ide v 4 Modem and Network Connections Using the Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1 To Connect the Modem . . . . . . . . . . . . . . . . . . . . . . . 4–2 Special Restrictions in Certain Countries . . . . . . . . . 4–3 To Change Your Modem Settings . . . . . . . . . . . . . . . 4?[...]

v i Re fer ence Guide Cont ent s Display Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–4 Hard Drive Problems . . . . . . . . . . . . . . . . . . . . . . . . . 6–5 Heat Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–6 Infrared Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–7 Keyb[...]

Referen c e G u ide 1– 1 1 Get ting Star ted with Y our Notebook Id entifying P arts of t h e Notebook Components included with the notebook may v ary by geographical region and the features you selected. The follo wing tables identify the standard external components included with most notebook models. Find the illustrations that closely match y[...]

1–2 Ref erence Guide Getting Started w ith Y our Notebook Fr on t P anel and Ri ght P anel C ompon ents 1 Main status lights (left to right): power mode , hard drive activity , and batter y 7 CD-ROM, D VD , or other drive 2 T ouchP ad, scroll pad, Click buttons , and an on-off button 8 Battery pack 3 P ower b utton: tur ns the notebook on and off[...]

Getting Started w ith Y our No tebook Referen c e G u ide 1– 3 L e f t Pa n e l a n d B a c k Pa n e l C o m p o n e n t s 1 A C adapter jack 9 RJ-11 jack: connects the modem cable 2 Universal serial b us (USB) por ts - PC Card and CardBus slot and button (select models only; location varies by model) 3 RJ-45 jack: connects a netw or k cable q IE[...]

1–4 Ref erence Guide Getting Started w ith Y our Notebook Bottom P ane l Compon ents Ä CAUT I ON: T o pr eve nt an unres ponsive s ys tem and the display of a war n ing messa ge, install onl y a Mini PCI de v ice authori z ed for use in y our notebook by the go vernmen tal agency that regulate s wir eless dev ices in y our country . If y ou inst[...]

Getting Started w ith Y our No tebook Referen c e G u ide 1– 5 Status Li ghts The notebook includes a number of status lights that report po wer and battery status, dri ve activity , and ke yboard functions such as Caps Lock and Num Lock. The follo wing diagram shows the main status lights on the front of the notebook. 1 P ower mode ■ On—note[...]

1–6 Ref erence Guide Getting Started w ith Y our Notebook The ke yboard status lights, located above the ke yboard, indicate the states of the ke yboard locks. 1 Caps Lock On: Caps Loc k is active . 2 Num Lock On: Num Loc k is active . (The Ke ypad Lock must also be on to use the embedded ke ypad.) 3 Ke ypad Lock On: The embedded ke ypad is activ[...]

Getting Started w ith Y our No tebook Referen c e G u ide 1– 7 Set ting U p Y our Notebook Å W ARNI NG: T o redu ce the risk of ser ious inj ury , r ead the Sa fety & Comf ort Guide . It des cribe s proper w orkstati on setup , posture , and health and wo rk habits f or computer use rs, and pr ov ides important electr ical and mechani cal sa[...]

1–8 Ref erence Guide Getting Started w ith Y our Notebook Step 2 : C onnect AC P ow er Ä CAUT I ON: Use onl y the AC adapter inc lud ed w ith your notebook (or other appr ov ed adapter that meets the pow er r equiremen ts of the notebook). Using the wr ong A C adapter could damage the notebook or adapter , cause data lo ss, and ma y void y our w[...]

Getting Started w ith Y our No tebook Referen c e G u ide 1– 9 Step 3: Connec t a Phone Line 1. Make sure the telephone line is an analog line, sometimes called a data line. (Do not use a digital line.) 2. Connect the telephone cord (RJ-11) into a telephone jack. 3. Plug the other end of the te lephone cord into the RJ-11 modem jack on the notebo[...]

1–10 Re fer ence Guide Getting Started w ith Y our Notebook Step 4 : T urn On t h e Notebook Press the po wer button abov e the left side of the keyboard. The notebook boots up, and W indows starts automatically . ✎ If your notebook does not turn on when operating on battery po wer, the battery pack may be out of po wer . Plug in the A C adapte[...]

Getting Started w ith Y our No tebook Re fer ence Guide 1–11 Step 5: Set Up Window s Y our notebook has the Microsoft W indows operating system preinstalled on its hard dri ve. The first time you turn on your notebook, the W indows Setup program runs automatically and includes opportunities to customize your setup. 1. Follo w the Setup program in[...]

HP Manual T itle 2–1 2 B asi c O peration Opera ting Y our Notebook Y ou can start and stop your notebook by using the po wer button. At other times, po wer considerations, types of active connections, and startup time may cause you to use alternati ve methods to start or stop your notebook. This chapter describes se veral methods.[...]

2–2 HP Man ual Title Basic Oper ation Default P o w er Set tings Y ou can also customize the way these power modes w ork. See the “Battery Packs and Po wer Management” chapter in this guide. P ower mode T o enter this mode Function ON —P ower status light will turnon. Briefly press the power but to n . P owers on the notebook. OFF —P ower[...]

Basic Oper ation HP Manual T itle 2–3 T o R eset t h e Notebook Occasionally , you may f ind that W indows or the notebook has stopped responding and will not let you turn of f the notebook. If this happens, try the follo wing procedures in this order: ■ If possible, shut do wn Windo ws. Press ctrl+alt+del, then select Shut Do wn > Restart. [...]

2–4 HP Man ual Title Basic Oper ation To U s e t h e To u c h Pa d The T ouchPad includes an on-of f button so you can turn of f the T ouchPad to a void moving the pointer accidentally when you are typing. The indicator light turns of f when you turn off the T ouchPad. 1 Click b uttons. The Click buttons wo r k like the left and right buttons on [...]

Basic Oper ation HP Manual T itle 2–5 T o Use the T ap to C lic k Func tion of t he To u c h P a d The T ap to Click function of your T ouchPad is enabled by default. T o disable it, follow the instructions included here: 1. Select Start > Control Panel > Printers and Other Hardw are > Mouse. The Mouse Properties dialog box opens. 2. Sel[...]

2–6 HP Man ual Title Basic Oper ation T o Use the Func tion Hot K e ys The combination of the Fn key plus another k ey creates a hot ke y—a shortcut key sequence—for v arious system controls. T o use a hot ke y , press and hold Fn, press the appropriate second ke y , then release both ke ys. This hot key Does this Fn+F1 Decreases the displa y[...]

Basic Oper ation HP Manual T itle 2–7 To U s e t h e O n e - To u c h B u t t o n s Y our notebook includes 5 One-T ouch buttons that can start any application or open a document or W eb site by pressing a single ke y . Press a One-T ouch button to open the corresponding application, document, or W eb site. T o program a One-T ouch button: 1. Sel[...]

2–8 HP Man ual Title Basic Oper ation T o Use the Window s and Ap plica tions K e y s The W indows k ey brings up the W indows Start menu. This is the same as selecting the Start button on the taskbar . The Applications ke y brings up the shortcut menu for the selected item. This is the same menu that appears when you right-click while pointing a[...]

Basic Oper ation HP Manual T itle 2–9 T o T ype Alterna te Grap hic s Using t he AL T G R K e y Non-U.S. ke yboards have an AL T GR key to the right of the spacebar and ke ys on the keyboard that sho w International characters. These special characters appear on the lo wer-right corner of some ke ys on the keyboard. For e xample: » T o type an A[...]

2–10 HP Manual T itle Basic Oper ation Using CDs or D VDs T o Insert or Remo ve a CD or DVD Ä CAUT I ON: Do not remo ve a CD or D VD while the notebook is r eading it, or the notebo ok could stop resp onding and y ou could lose data . T o av oid damage to the disk or dr iv e, be sur e to pre ss the CD or DVD f irmly onto the sp indle. ✎ The lo[...]

Basic Oper ation HP Manual T itle 2–11 To P l a y DV D M o v i e s If your notebook is equipped with a D VD or other D VD readable dri ve, it also includes D VD player software that lets you play D VD movies. » Select Start > All Programs > Multimedia > D VD Player > InterV ideo W inD VD. ✎ For best performance while playing mo vie[...]

2–12 HP Manual T itle Basic Oper ation T o W rite to D VD Media (Sel ect Mod els O nly) If your notebook is equipped with a D VD+R W/R and CD-R W Combo Dri ve, you must install your D VD burning software from the CDs included with your not ebook before you can write to D VD media. When writing to D VD+R or D VD+R W media, observe the follo wing g[...]

Basic Oper ation HP Manual T itle 2–13 Securin g Y our Notebook T o Set Up P assw ord Protection Y ou can protect your notebook from access by another user when you set up password protection, which is a vailable through W indows and through the BIOS Setup utility . See “Configuring Y our Notebook” in the “Troubleshooting” chapter . For c[...]

2–14 HP Manual T itle Basic Oper ation T o Attac h an O ption al Sec urit y Ca bl e Y our notebook includes a built-in connector to secure the notebook with a cable and a lock (such as the K ensington MicroSav er lock system, av ailable at many computer stores). 1. Wrap the cable around a secure object. 2. Insert the cable into the security cable[...]

Basic Oper ation HP Manual T itle 2–15 To L o c k t h e H a r d D r i v e The notebook enables you to lock its internal hard dri ve to help keep your information secure. Ä CAUT I ON: When y ou enable th e hard dr ive loc k, the curr ent BIOS user pass wor d (or administr ator pass wor d if that is the only pass wor d set) is encoded on the har d[...]

2–16 HP Manual T itle Basic Oper ation ■ Put the notebook in Standby or shut it do wn before transporting it. This turns of f the hard drive. A drop of a fe w inches onto a rigid surface while the hard dri ve is operating could destroy data or damage the dri ve. ■ Carry the notebook in a padded case to protect against b umps and jolts. ■ Se[...]

Basic Oper ation HP Manual T itle 2–17 T o Ex ten d th e Life of the Dis pl ay ■ Set the display brightness to the lo west comfortable level ( Fn+F1 ). ■ When working at your desk, connect an e xternal monitor and turn of f the internal display (press the optional TV Now! One-T ouch button at the top of the ke yboard). ■ If you are not usin[...]

Referen c e G u ide 3– 1 3 B at ter y P ac ks and P o w er Manage ment Manag ing P o w e r Con sump tion When you are running your notebook on battery po wer, you can maximize operating time without compromising performance. Y our notebook is designed to help you reduce power consumption and extend battery life. During idle periods, the notebook [...]

3–2 Ref erence Guide Battery P acks and P o wer Manageme nt Ho w the No tebo ok Manage s P o w er Automa tically Y our notebook enters Hibernation and Standby automatically , and turns of f the hard drive and display based on v alues set in W indows. Ä CAUT I ON: Mak e a habit of sa ving y our wor k befor e allow ing yo ur notebook to enter S ta[...]

Battery P acks and P o wer Managemen t Referen c e G u ide 3– 3 T o Chan ge Timeou t Set tin gs an d Create Pow e r S c h e m e s Y ou can adjust the length of timeouts after which your notebook automatically shuts do wn compone nts or enters a power -saving mode. Y ou can also sav e these settings as a power scheme. 1. Select Start > Control [...]

3–4 Ref erence Guide Battery P acks and P o wer Manageme nt From the W indows Control P anel » Select Start > Control Panel > Performance and Maintenance > Po wer Options, then select the Power Meter tab to see the battery status. The Alarms and Advanced tabs provide additional po wer information options. On the battery pack 1. Remov e [...]

Battery P acks and P o wer Managemen t Referen c e G u ide 3– 5 T o R ech ar ge th e Batt ery P a ck Ä CAUT I ON: The A C adapter is nor mally w arm when plugged into an A C outlet. T he notebook is normally w arm w hile rechar ging. Do not re charge the n otebook in a brie fcase or other conf ined space, or the battery pack could ov erheat . »[...]

3–6 Ref erence Guide Battery P acks and P o wer Manageme nt ■ If your notebook has a wireless on-of f button, turn of f the wireless function when you are not using it. Press the wireless on-of f button to turn of f the light. ■ If you hav e a PC Card, such as a network card, remov e it when you are not using it. Some PC Cards use significant[...]

Battery P acks and P o wer Managemen t Referen c e G u ide 3– 7 Disposin g of a Used B at tery P ac k Å W ARNI NG: Ther e is a risk o f fir e and chemical bur n if a bat tery pack is handled impr operly . Do not disas semble, c rush , or puncture a battery pack o r short the contacts on a batt ery pack . Do not expose a battery pack t o temperat[...]

Referen c e G u ide 4– 1 4 Modem and N et w or k Con nectio ns Using t he Mod em Y ou can connect your modem to a telephone line and communicate throughout the world. Y ou can explore the Internet, send and recei ve e-mail messages, and use your notebook to send and recei ve faxes. Y our notebook contains se veral software programs that work with[...]

4–2 Ref erence Guide Modem and Networ k Connections To C o n n e c t t h e M o d e m Ä CAUT I ON: Y our built -in modem may not w ork w ith multiple phone lines or a pr ivat e branch e x change (PBX) , cannot be connect ed to a coin-operated t elephone, and does not w ork w ith par ty lines. Some o f these connec tions may r esult in ex cess ele[...]

Modem and Network C onnections Referen c e G u ide 4– 3 Spec ial Restric tions in C ertain C ountries ■ Many countries impose a black out period after a modem repeatedly fails to connect to a service pro vider . The number of failed attempts and the period you must wait before trying again dif fer from country to country . Check with your telep[...]

4–4 Ref erence Guide Modem and Networ k Connections To C h a n g e Y o u r M o d e m S e t t i n g s The modem is already set up to be compatible with telephone systems and modems in most areas. Ho weve r, in some situations, you may hav e to change modem settings to match local conditions. If you hav e questions about local requirements, contact[...]

Modem and Network C onnections Referen c e G u ide 4– 5 Connec tin g to a Local Area Netw or k (LAN) Y ou can connect to local area ne tworks (LANs). LANs gi ve you access to network resources, such as printers and f ile servers on your corporate network, and possibly to the Internet. T o connect to a LAN: 1. Check that the existing LAN supports [...]

4–6 Ref erence Guide Modem and Networ k Connections Makin g Wireless Net w ork Connec tions (S elec t Models O nly) If your notebook includes a wireless on-of f button, you can connect by radio to an 802.11 wireless local area netw ork (WLAN) and access computers and other resources on the network. A wireless network pro vides all the functions o[...]

Modem and Network C onnections Referen c e G u ide 4– 7 T o T urn Wirel es s C o mm un ic a tio n O n an d O f f For instructions to enable WLAN communications, refer to the Go W ir eless booklet included with your notebook (select models only). ✎ W ireless networks and cellular modems are examples of de vices that use wireless communication. S[...]

4–8 Ref erence Guide Modem and Networ k Connections T urning Off C ommunica tion and Endin g a Connec tion 1. Close any f iles that reside on other network notebooks. 2. T o turn off the wireless 802.11 communication without turning of f the notebook, press the wireless on-off b utton. -or- Right-click the wireless network connection icon in the [...]

Referen c e G u ide 5– 1 5 Add- O n D e vic es Connec tin g External De vices T o Insert or Remo v e a PC Card The notebook PC Card slot supports standard T ype II and T ype III PC Cards (PCMCIA and CardBus). ✎ The location and number of the PC Card slots v ary by model series. Inserting a PC Card 1. Hold the PC Card label side up and its conne[...]

5–2 Ref erence Guide Add-On Devi ces Rem o vi n g a PC C a rd Ä CAUT I ON: Befo re r emov ing a PC Car d, y ou mus t use the Ej ect Hard ware or Saf ely Remo ve Hard war e icon in the taskbar , or shut dow n the notebook . Other w ise, y ou could lose data . 1. Select the Eject Hardware or Safely Remo ve Hardware icon in the taskbar , select the[...]

Add-On Devi ces Referen c e G u ide 5– 3 To C o n n e c t a n A u d i o D ev i c e Y ou can plug in an external microphone, external speak ers, or headphones. Ä CAUT I ON: The headphone and line-in jacks ar e three- terminal s tereo jac ks. The y are not com patible with tw o -terminal mono plug s. Connec ting a mono plug into either of thes e j[...]

5–4 Ref erence Guide Add-On Devi ces T o Connect a T V to Y our Notebook (Selec t Mod els Only) 1. Plug a standard 4-pin S-V ideo cable to the optional S-V ideo out jack on your notebook (ye llow connector on the back panel). Plug the other end of the cable to the S-V ideo in jack on your tele vision. ✎ Although your notebook may have a 7-pin S[...]

Add-On Devi ces Referen c e G u ide 5– 5 S witc hing t he Dis pl ay to the Extern al Monitor (Selec t Mod els Only) Press the TV No w! One-T ouch b utton which is identified with a TV icon, at the top of your ke yboard to switch the display to the TV -Out mode. If a TV is not connected to the notebook, your default media application will launch. [...]

5–6 Ref erence Guide Add-On Devi ces Using Dual Dis pl ay Mode Y ou can extend your desktop by connecting an e xternal monitor to your notebook. 1. Select Start > Control Panel > Appearance and Themes > Display . 2. Select the Settings tab . 3. Select the second display , then select the option to e xtend the desktop. Y ou can set differ[...]

Add-On Devi ces Referen c e G u ide 5– 7 To C o n n e c t a 1 39 4 D e v i c e (Selec t Mod els Only) If your notebook has a 1394 port (also kno wn as fire wire), you can use it to connect de vices such as audio and video equipment, disk dri ves, printers, and other notebooks. Attach the de vice cable to the 1394 port. Windo ws automatically reco[...]

5–8 Ref erence Guide Add-On Devi ces Using t he Infrared P ort ■ Make sure the infrared port of your notebook and the infrared port of the de vice with which you want to communicate are positioned in a straight line facing each other . The 2 ports should be no more than 3.3 feet (1 meter) apart with no obstructions in between. Noise from nearby[...]

Add-On Devi ces Referen c e G u ide 5– 9 Installin g Additional R AM (Mem or y) The notebook has 2 slots that hold 2 RAM modules. At least 1 slot contains a RAM module installed at the factory . Y ou can use both slots to expand your RAM. T o Install a RAM Expansion Modul e Use only PC2100 DDR-266 MHz or higher RAM. Y ou will need a small Phillip[...]

5–10 Re fer ence Guide Add-On Devi ces 4. Insert the RAM board into the connector at about a 30-degree angle until it is fully inserted. Then press do wn at both sides until both latches snap closed. 5. Replace the cov er . 6. Insert the battery pack. T o R emo ve a RAM Expansion Module Y ou may want to remov e a RAM module so you can install a l[...]

Add-On Devi ces Re fer ence Guide 5–11 4. Release the 2 latches at the sides of the RAM board, so the free edge of the board pops up. Match your notebook to the follo wing illustration. 5. Pull the board out of the connector . 6. Replace the cov er . 7. Insert the battery pack.[...]

5–12 Re fer ence Guide Add-On Devi ces Repla c ing t h e Hard Driv e To R e p l a c e t h e H a r d D r i v e Y ou will need a small Phillips screwdri ver for this procedure. 1. Unplug the A C adapter , if connected. 2. Remov e the battery pack. 3. T urn the unit bottom side up. 4. Use a pointed tool to remov e the plugs from the 2 or 3 screw hol[...]

Add-On Devi ces Re fer ence Guide 5–13 T o R ep l ace t he H ard Driv e Ho lder If you are installing a ne w hard drive that does not ha ve a holder , you can remov e the holder parts from the hard driv e you are removing. Y ou will need a small Phillips scre wdriv er for this procedure. 1. Remov e the 4 screws from the sides of the holder and dr[...]

5–14 Re fer ence Guide Add-On Devi ces T o Prepar e a N e w Hard Driv e When you install a ne w hard drive, you also need to prepare it to be able to work with your notebook. If you want to restore the W indo ws software and operating system that were originally installed on your notebook, follo w the system recov ery procedures described in the [...]

Referen c e G u ide 6 – 1 6 T roubleshooting T r ou bl eshooting Y our Notebook This chapter contains solutions to many types of problems you might hav e with your notebook. T ry the solutions one at a time, in the order in which they are presented. Here are some other sources of information for troubleshooting: ■ Use the W indows troubleshoote[...]

6–2 R eference Guide T r oubleshooting Audio Problems If No Sound is Au dible ■ If your model has a volume control, press the + (plus) b utton to increase the volume. ■ Select the speaker icon on the taskbar (if present). Clear the Mute all check box if selected . If your model has an audio mute button, press it so the indicator light goes of[...]

T r oubleshooting Referen c e G u ide 6 – 3 CD-ROM and D VD Problems If Y ou Cannot Boot from a CD or D VD ■ Make sure the CD or D VD is bootable. ■ Make sure the CD-R OM/D VD dri ve is selected as the boot de vice. See the “Basic Operation” chapter in this guide to change the boot sequence. ■ Restart the notebook. Select Start > T u[...]

6–4 R eference Guide T r oubleshooting ■ Restart the system: remov e the disc from the driv e, and select Start > T urn Of f Computer > Restart. ■ If you created the CD on a D VD/CD-R W combo-type dri ve, try using a dif ferent media brand. Read and write quality may v ary for media. If a D VD Mo vie Does N ot Fill the Sc reen Each side[...]

T r oubleshooting Referen c e G u ide 6 – 5 If th e Sc reen Is Diffi cult to Read ■ T ry setting the display resoluti on to its default setting of 1024 × 768 or higher , depending on your model. Select Start > Control Panel > Appearan ce and Themes > Display . ■ T ry adjusting the size of the desktop icons and labels. If an External[...]

6–6 R eference Guide T r oubleshooting If Files Are Corrupted ■ Open My Computer , and the disk you want to scan. Select File > Properties. Select the Check No w box under the Error-checking section of the T ools tab . ■ Run the virus-scanning program. ■ If necessary , you can format the hard disk and reinstall the original factory softw[...]

T r oubleshooting Referen c e G u ide 6 – 7 Infrared Pr ob lems By default, the optional infrared port is enabled, so you must enable it before you can use it. If Y ou Hav e Problems wit h Infrared Commu nicatio ns ■ Make sure the line of sight between the 2 infrared ports is not blocked, and that the ports face each other as squarely as possib[...]

6–8 R eference Guide T r oubleshooting If th e T ouchP a d Does Not W ork ■ Press the T ouchPad on-of f button to turn on the light. ■ Do not touch the T ouchPad while the notebook is rebooting or resuming from Standby mode. If this happens, try the follo wing: press a key on the ke yboard to restore normal operation. ■ If an external mouse[...]

T r oubleshooting Referen c e G u ide 6 – 9 If Y ou Cannot Bro wse the Net wor k N eighborhood or My Networ k Places Select Start > Search > Notebooks or People to look for a notebook. If Y ou Cannot Log In to N etware Servers If a Netware serv er is using IPX/SPX protocol, you may need to force your frame type to match th e server frame ty[...]

6–10 Re fer ence Guide T r oubleshooting If th e Notebook Beeps B ut Does Not Star t After Adding RAM Y ou installed an incompatible type of RAM. Remove the module. Modem Problems If th e Modem Seems Slow ■ Excess static or noise on a line reduces the ov erall transmission speed of the modem connection. If necessary , contact your telephone com[...]

T r oubleshooting Re fer ence Guide 6–11 ■ T ry another telephone line, preferably one normally used for a fax machine or modem. ■ If you are in a foreign country , the dial tone may not be recognized by the modem. In Control P anel, open Phone and Modem Options. T ry disabling the option that waits for a dial tone. If th e Modem Dials In cor[...]

6–12 Re fer ence Guide T r oubleshooting If th e Modem Is N ot Detec ted ■ Check the modem setup. In Control Panel, open Phone and Modem Options. Check the COM port. ■ Open the hardware De vice Mana ger . Select Start > Control Panel > Performance and Maintenance > System. If the modem is disabled, try to enable it. If it has a confl[...]

T r oubleshooting Re fer ence Guide 6–13 If th e Modem Does Not Fax ■ If you are using fax Class 2 in the fax softw are, try using Class 1. ■ Close any other communications programs. ■ If you are faxing b y printing from an application, make sure you hav e selected the fax printer . ■ T ry turning off po wer management features temporaril[...]

6–14 Re fer ence Guide T r oubleshooting ■ Zoomed V ideo is not supported. ■ If the card requires an IRQ, make sure one is a vailable. Open the hardware De vice Manager . Select Start > Control Panel > Performance and Maintenance > System. If a Net w ork PC Card Stops Communica ting Properly ■ The card may hav e been reset if the n[...]

T r oubleshooting Re fer ence Guide 6–15 ■ Some file bro wsers respond slow ly while processing graphics or waiting for broken netw ork connections to time out. ■ If the notebook hard dri ve frequently runs (as indicated by the hard dri ve light on the front of the notebook) while the notebook appears to be paused or running slo wly , W indo [...]

6–16 Re fer ence Guide T r oubleshooting If th e Notebook K eeps Beep ing The notebook beeps repeatedly or displays a warning when battery po wer is low . Save your w ork, shut down W indo ws immediately , and insert a char ged battery pack or plug in the AC adapter . If th e Ba t ter y P ac k Does Not C h arge ■ Make sure the A C adapter is fu[...]

T r oubleshooting Re fer ence Guide 6–17 ■ If the operating time has gradually become shorter and the battery pack is more than a year or two old, you may need to replace the battery pack. ■ Heavy modem use can impact battery-operating time. ■ PC Card use can impact battery-operating time. ■ T est and recondition the battery pack every 3 [...]

6–18 Re fer ence Guide T r oubleshooting Printing Probl ems ✎ Y ou will usually be able to solve most printing problems by using the Print troubleshooter in W indo ws Help. Select Start > Help and Support. If a Serial or P arall el Printer Does No t Print ■ Make sure the printer is on and has paper in it. ■ Make sure you are using the co[...]

T r oubleshooting Re fer ence Guide 6–19 Serial , P arallel and U SB Problems If a Serial Mouse Does Not W ork ■ Make sure you follo wed the manufacturer’ s installation instructions completely and hav e installed the mouse properly . If not, repeat the procedure. ■ Make sure the port connection is secure. ■ Restart the notebook. Select S[...]

6–20 Re fer ence Guide T r oubleshooting If th e Serial or Pa rall el P ort I s Not W orking ■ Make sure the port connection is secure. ■ Check the port settings in Control Panel. Open the hardw are De vice Manager, then select Ports (COM & LPT). If th e USB P ort I s Not W orking ■ Contact the vendor of the peripheral de vice for the l[...]

T r oubleshooting Re fer ence Guide 6–21 If th e Notebook Will Not Boot from th e Disk et te Driv e ■ Make sure the diskette dri ve is selected as the boot de vice. See the “Basic Operation” chapter in this guide for directions. ■ If you are using a USB diskette dri ve, use the BIOS Setup utility to make sure Le gacy USB Support is enable[...]

6–2 2 Re fer ence Guide T r oubleshooting Wi rele ss Pr oblem s If Y ou Hav e Probl ems with Wireless 802. 1 1 Commu nicatio n ■ Make sure the wireless indicator light is on. ■ Make sure you are using the correct SSID and channel settings. ■ Make sure you are in range of an access point (for an infrastructure connection) or other wireless n[...]

T r oubleshooting Re fere nce Guide 6–2 3 If Y ou Cannot Conn ect to a Particul ar Notebook on th e Net w ork ■ Make sure the notebook is properly connected to the network. ■ Make sure your TCP/IP setup is correct for your network. Select Start > Control Panel > Netw ork Connections. If Y ou Can Connec t, Bu t th e Net w ork I s Slo w ?[...]

6–2 4 Re fer ence Guide T r oubleshooting Confi guring Y our Notebook The BIOS Setup utility helps you configure your notebook operation. T o R un t he B I OS Setup Utilit y The BIOS (basic input and output system) Setup utility enables you to make changes to the notebook system conf iguration, and to tailor the operation of your notebook to your[...]

T r oubleshooting Re ference Gui de 6–2 5 Main Menu Setting Description Default BIOS Re vision Shows the current BIOS ver s i o n . Detected automatically System Time Sets the time using 24-hour f or mat. V alues set take eff ect immediately . System Date Sets the date using dd/mm/yy f or mat (except English, which uses mm/dd/yy f or mat). Langua[...]

6–2 6 Re fer ence Guide T r oubleshooting System Devices Men u Setting Description Default Video Displa y De vice Sets whether the built-in displa y automatically switches to an e xter nal display , if one is detected. Au t o Exter nal P ointing De vice Disab les the inter nal pointing de vices when an external pointing de vice is connected. Au t[...]

T r oubleshooting Re fere nce Guide 6–2 7 Set Administrator Pa s s wo r d Press enter to set, change, or clear the administrator pass word, which protects BIOS Setup settings. The pass word can hav e no more than 8 characters (0–9, A–Z), and cannot include special or accented characters. Enter Require P assw ord on Boot Sets whether a user pa[...]

6–2 8 Re fer ence Guide T r oubleshooting Boot Menu Setting Description Default Hard Drive +Remov able De vices CD-ROM Driv e Built-in LAN Shows the order of boot de vices. Mov e the entr ies to change the order . If the notebook has more than 1 de vice in a + categor y , y ou can select the one scanned. Built-in LAN provides diskless boot from a[...]

T r oubleshooting Re fere nce Guide 6–2 9 Upd atin g Sof t w are an d Driv ers fr om the W eb Software and dri ver updates fo r your notebook are av ailable for do wnload. For more information, visit the W eb site at http://www .hp.com/support. Using S ystem Reco v ery Features The notebook system recov ery process provides se veral options for r[...]

6–30 Re fer ence Guide T r oubleshooting Safeguarding Y our Data Software or de vices added to the notebook can cause your system to become unstable. T o safeguard your documents, store personal files in the My Documents folder and periodically create a backup copy of My Documents. Setting System Restore points is also recommended. Y our notebook[...]

T r oubleshooting Re fer ence Guide 6–31 Operatin g S ystem (OS) CD Repair T o repair the operating system without deleting your personal data, use the standard Microsoft OS CD that was shipped with the notebook. This CD contains the follo wing preinstalled operating systems: ■ Microsoft W indows XP Home or Pro (depending on configuration) ■ [...]

6–3 2 Re fer ence Guide T r oubleshooting OS CD Reinstall If other recov ery efforts do not successfully repair the notebook, you can reinstall the operating system. Å W ARNI NG: P ersonal dat a and softwar e y ou have inst alled on the notebook w ill be lost during the O S CD re install. T o pr otect your dat a, mak e a backu p copy of M y Docu[...]

T r oubleshooting Re fere nce Guide 6–3 3 11. Select Format the partition using the NTFS f ile system (Quick) and press enter . A caution is displayed that formatting this dri ve will delete all current files. 12. Press F to format the dri ve. The reinstallation process begins. This process takes 1 to 2 hours to complete. The notebook restarts in[...]

Re fere nce Guide Index–1 Ind e x 1394 port connecting 5–7 location 1–3 A AC adapter connecting 1–8 jack location 1–3 adjusting brightness 2–6 monitor resolution 5–5 volume 2–6 ALT GR key 2–9 alternate graphics (ALT GR) 2–9 antivirus software 2–14 AT commands 4–4 audio adjusting volume 2–6 device connection 5–3 jack loca[...]

Index–2 R efer ence Guide Index power 1–2 , 1–10 reset 1–4 TV Now! One-Touch 5–5 wireless on-off 1–2 C cable lock slot 1–3 CardBus slot location 1–3 CD-ROM drive copying/creating CDs 2–12 inserting CD 2–10 location 1–2 removing CD 2–10 troubleshooting 6–3 changing the boot device 2–3 cleaning the notebook 2–17 Click bu[...]

Index Re fere nce Guide Index–3 F Fn keys 2–6 front panel components 1–2 function hot keys 2–6 H hard drive activity status light 1–5 holder replacement 5–13 location 1–2 , 1–4 locking 2–15 preparing a new drive 5–14 protecting 2–15 replacing 5–12 troubleshooting 6–5 Hibernation mode 2–2 holder, hard drive 5–13 hot key[...]

Index–4 R efer ence Guide Index open/close latch 1–2 Operating System CD reinstall 6–32 repair 6–31 P parallel connection, troubleshooting 6–20 parallel port (LPT1) 1–3 parts of the notebook back panel 1–3 bottom panel 1–4 front panel 1–2 left panel 1–3 right panel 1–2 status lights 1–5 password protection 2–13 PC Cards in[...]

Index Re fere nce Guide Index–5 S safeguarding data 2–16 , 6–30 saving power 3–3 scroll pad, location 1–2 security locking the hard drive 2–15 locking your notebook 2–13 protecting data 2–16 setting up a password 2–13 virus-protection software 2–14 serial port (COM1) location 1–3 troubleshooting 6–19 setting up the notebook [...]

Index–6 R efer ence Guide Index turning off notebook 2–2 wireless network connection 4–8 turning on notebook 1–10 , 2–2 wireless network connection 4–7 TV Now! One-Touch button 5–5 U updating software 6–29 USB ports location 1–3 troubleshooting 6–20 using BIOS Setup Utility 6–24 V virus-protection software 2–14 volume contro[...]