HP (Hewlett-Packard) 4400c Series, 5400c Series инструкция обслуживания

hp scanj et 44 00c ser i es and 5 4 00c ser i es s canners us er’s man ual[...]

Cop y r i ght inf or mati on © Copyright Hewlett-Packard Company 2001 All rights reserved. Repro duction, adaptation, or t ranslation without prior written permission is prohibited, except as allowed under copyrigh t laws. T r ademark c r edits Microsoft ® , Windows ® , Windows NT ® , Hotmail ®, Microsoft W ord ® , Microsoft Outlook ®, and O[...]

3 Front panel and accessories comparisons Back to TOC F r ont pan el and accessories compar isons The following table s provide information about the HP Scanjet 4400c series and 5400c series scanners, including description s of the buttons available on the front p anels and the accessories you can use with these scanners. T o find information about[...]

4 Front panel and accessories comparisons Back to TOC HP Scanjet 4400c scanner Featur e Included on scanne r or in box Supported accessory a Copy button Photo Reprint button Scan T o button E-mail button Power Save button USB cable Parallel cable HP Scanjet T ransparency Adapter (XP A) a. Supported acce ssories inclu de accessor ies that are n ot b[...]

Back to TOC Front panel and accessories comparisons 5 HP Scanjet 44 7 0c scann er Featur e Included on scanne r or in box Supported accessory a Copy button Color/black & white copy button and select number of copies buttons Photo Reprint button Scan T o button E-mail button Share-to-Web button Power Save button More options button Cancel button[...]

6 Front panel and accessories comparisons Back to TOC HP Scanjet 5 400c s canner Featur e Included on scanne r or in box Supported accessory a Copy button Color/black & white copy button and select number of copies buttons Photo Reprint button Scan T o button E-mail button Share-to-Web button Power Save button More options bu tton Cancel b utto[...]

Back to TOC Front panel and accessories comparisons 7 HP Scanjet 5 4 7 0c scanner Featur e Included on scanne r or in box Supported accessory a Copy button Color/black & white copy button and select number of copies buttons Photo Reprint button Scan T o button Select Dest ination butt on E-mail button Share-to-Web button Power Save button More [...]

8 Front panel and accessories comparisons Back to TOC HP Scanjet T ransparency Adapter (XP A) HP Scanjet Automati c Document Feeder (ADF) a. Supported a ccessories include accesso ries that are not boxed with t he scanner, but ca n be purchased separately. Featur e Included on scanne r or in box Supported accessory a[...]

Back to TOC Front panel and accessories comparisons 9 HP Scanjet 5 4 90 c scann er Featur e Included on scanne r or in box Supported accessory a Copy button Color/black & white copy button and select number of copies buttons Photo Reprint button Scan T o button Select Dest ination butt on E-mail button Share-to-Web button Power Save button More[...]

10 Front panel and accessories comparisons Back to TOC HP Scanjet T ransparency Adapter (XP A) HP Scanjet Automati c Document Feeder (ADF) a. Supported a ccessories include accesso ries that are not boxed with t he scanner, but ca n be purchased separately. Featur e Included on scanne r or in box Supported accessory a[...]

11 Front panel and accessories comparisons HP Scanjet 4400c scanner . . . . . . . . . . . . . . . . . . . . . . . . 4 HP Scanjet 4470c scanner . . . . . . . . . . . . . . . . . . . . . . . . 5 HP Scanjet 5400c scanner . . . . . . . . . . . . . . . . . . . . . . . . 6 HP Scanjet 5470c scanner . . . . . . . . . . . . . . . . . . . . . . . . 7 HP Scan[...]

12 Back to TOC Setting which colors become black or white in black & white bitmaps . . . . . . . . . . . . . . . . . . . . .59 Descreening images . . . . . . . . . . . . . . . . . . . . . . . . .60 Resetting all adjustments . . . . . . . . . . . . . . . . . . . . . . .60 Completing the final scan . . . . . . . . . . . . . . . . . . . . . . . . [...]

Back to TOC Getting started 13 G et ting star ted This section conta ins the basics to help you get sta rted with your new HP Scanjet scanner . From here, you can learn about viewin g the product tour , prep aring items before you scan them, and choosing which scanning method to use. Printing t his informa tion T o print this .pdf manual, use the P[...]

14 Getting started Back to TOC Where do I star t? Y ou can st art scanning from one of these pla ces: Scanner buttons HP Precisionscan Pro software Another program HP Scanjet Copy Utility Where you star t depends on what you want to do with the scan and on your own preferences. Using the scanner buttons Use the scanner buttons, which are sho rtcuts[...]

Back to TOC Getting started 15 Selec tin g and preparin g items Before placing items in the scanner , follow these g uidelines for selecting and prep aring them to prevent damage to the items and the scanner . CAUTION Improper placement and scanning can d amage the items and the scanner . Items for the scanner gl ass The scanner glass can scan th e[...]

16 Getting started Back to TOC Items fo r t he AD F The HP Scanjet Automatic Document Feeder (ADF), which is a fast, convenient way to scan multiple-p age items, is included or supported on some scanner models. See "Front p anel and accessories comparisons" on p age 3 . The ADF accepts items that meet the following specifications: items o[...]

Back to TOC Getting started 17 Com p letin g y our firs t scan This section shows you how to t ake the same item and scan to print using the two primary scanning methods: Scanner buttons HP Precisionscan Pro software Before scanning, place the item in the scanner . T o load t he item in the s canner 1 Choose an item to scan, such as a p age from a [...]

18 Getting started Back to TOC T o com plet e y our f irst s can usin g the scanne r buttons 1 Load the item in the scanner . See "T o load the item in the scanner" on page 17 . 2 On the scanner , press the Copy butto n ( ). The scanner scans the item using settings optimize d for printing this type of item and then prints the item to the[...]

Back to TOC Getting started 19 4 Experiment with the image. Change th e output type or make other adjustments. 5 When you finish: On the Scan menu, click Print . 6 Select any printer options you want and click OK . T he scanner performs a final scan including your ch anges, then prints the scanned image. 7 If the scan does not work, or you have dif[...]

20 Getting started Back to TOC F req uentl y ask e d questi ons This section contains answe rs to some questions users frequently ask about scanning. What set ti ngs does the HP P rec is ionsca n Pro soft war e set aut omaticall y f or an item I scan? Based on the scanned item, the software automatically chooses optimal values for these settings: o[...]

Back to TOC Getting started 21 Ho w can I r educe the f ile si z e? T o reduce file size: Save files using a compressed forma t, such as TIFF compressed or JPEG . Avoid using the T rue Color output type unless ne cessary . This output type of fers exceptional quality for colo r photos or drawings, but it also creates large file sizes. Set the resol[...]

22 Getting started Back to TOC[...]

Back to TOC 23 Scanning fr om scann er but tons The scanner buttons provide an easy way to scan items directly to destinations using settings optimized for th e destination you choose. Y ou do not view or change scanned images before they go to the destination. T o view or change images, scan to the HP Precisionscan Pro software using the Scan T o [...]

24 Scanning from scanner buttons Back to TOC Ov er v ie w of scanner b ut t ons For a list of buttons available on you r scanner , see the "Front panel and accessories comparisons" o n page 3 . Scan T o Scan to the HP Precisionscan Pro software. V iew the image or make adjustments, such as changing resolution or resizing. If your sca nner[...]

Back to TOC Scanning from scanner buttons 25 Copy Print copies using settings optimized for printing. At the computer , you can click Cancel to choose add itional copy settings in the HP Scanjet Copy Utility before the p ages print. Number of copies (some models only) Choose the number of copies before pressing Copy . The liquid crystal display (LC[...]

26 Scanning from scanner buttons Back to TOC Sca nni ng quickl y w it h sca nner buttons Use the scanner buttons to sca n quickly to a destination using settings optimized for that destination. A destination is a printer , file, or program, such as your e-mail or word-processing program. If you are scanning slides or negatives usin g the HP Scanjet[...]

Back to TOC Scanning from scanner buttons 27 Scannin g to anot h er program On some models, you can select from a list of destinations (including the HP Precisionscan Pro software) on th e front panel LCD display , then scan directly to the se lected destination. When you select a program o ther than HP Precisionscan Pro using the Select Destinatio[...]

28 Scanning from scanner buttons Back to TOC Sendin g a scan to a website On some models, you can share images with other people by scanning directly to the W eb with the Share-to-W eb button ( ). People you know can view photos and other items by visiting yo ur website, which will have its own address. T o place a scan on a w ebsite 1 Close the HP[...]

Back to TOC Scanning from scanner buttons 29 Scannin g for photo reprints Y ou can scan photographs and prep are them for photo reprints by using the Photo Reprint button ( ). Photo reprint s optimize the use of photo p aper , allowing you to print multiple photos on one p age. Y ou can also create p ages with multiple photographs for project s suc[...]

30 Scanning from scanner buttons Back to TOC Sendin g a scan using e -mail When you send e-mail using the E-mail button ( ), the scanner scans the item using default settings optimized for mailing. If you have a supported e-mail program, the scann ed image automatically appears as a file atta chment in a new e-mail message, which you then address a[...]

Back to TOC Scanning from scanner buttons 31 T o e-mail a scan f r om the s canner 1 Close the HP Precisionscan Pro and HP Scanjet Co py Utility programs if they are open o n your computer . 2 Place the original face down on the scanner glass and close the lid. T o load items in the ADF , see "Scanning fro m the ADF" on page 76 . 3 Press [...]

32 Scanning from scanner buttons Back to TOC Selec ting or iginal type f or e-mail If the software prompts you f or an original type, you have two choice s, Photo or Document. The scanner will use optimized scan settings for your item depending on your choice. Use the follo wing guidelines to determine the best original type fo r your needs: Select[...]

Back to TOC Scanning from scanner buttons 33 Printin g copi es Y ou can scan an item and se nd it to a printer to make co pies using the Copy button ( ). Note that when you make copies, e ach page is treated as a sep arate print job, so the printer will not collate cop ies. To p r i n t c o p i e s f ro m t h e s c a n n e r 1 Close the HP Precisio[...]

34 Scanning from scanner buttons Back to TOC Cha ng in g s ett i ng s f or bu tt o ns When you use the scanner butto ns, the scanner scans the item using settings optimized for the destination, such a s e-mail, that is associated with that button. Y ou can change the default settings for some scanner buttons. Settings are applied to all items being[...]

Back to TOC Scanning from scanner buttons 35 T o r estor e def ault E -mai l button options 1 Do one of the following: (Some models only , see "Front panel and accessories comparisons" on p age 3 .) On the scanner , press the More Options button ( ). On the Star t menu, point to Programs , point to HP Scanjet Utilities , and click HP Scan[...]

36 Scanning from scanner buttons Back to TOC Original type Choose one: Photo Document Prompt for original type each time By default, the original type is set to Prompt for o riginal type each time . If you scan a variety of orig inal types, this allows you to make the original type choice each time. Use Photo or Document if you are frequently scann[...]

Back to TOC Scanning from scanner buttons 37 Gener al tab options If you install a new so ftware program on your computer after you inst all the HP scanning software, update the scanner but ton destinations using the General t ab options. An update ensures that the scanner buttons can send to supported new destinations on your compu ter . In order [...]

38 Scanning from scanner buttons Back to TOC[...]

Back to TOC 39 Scanning fr om HP Pr ec isionscan Pr o Using the HP Precisionscan Pro softwa re, you can preview scanned images and make changes to the images before you send them to a destination or file them. Y ou start the HP Precisionscan Pro software from a scanner button or the Programs grou p in the Star t menu. Y ou can also start the HP Pre[...]

40 Scanning from HP Precisionscan Pro Back to TOC Startin g t he HP Prec isionscan Pro soft w are T o start the HP Precisionscan Pro software, pre ss the Scan T o button ( ), or on the Start menu, point to Programs , and click HP Precisionscan Pro . The softwa re start s. T o view the function of a command, place the cursor over the command until a[...]

Back to TOC Scanning from HP Precisionscan Pro 41 P erfor ming a ne w scan Once you start a new scan, the scanner does a preliminary scan of the item and displays the scanned image in the HP Precisionscan Pro software. Then, you can see the scanned image and edit it, if necessary , before sending it to a destination or savin g it as a file. T o sta[...]

42 Scanning from HP Precisionscan Pro Back to TOC Croppin g or sel ec ting an area for final scan Once a scanned ima ge appears in the HP Precisionsca n Pro software, you must select which area becomes the final scanned image by creating a selection ar ea. When you create a selection area, a dotted selection border appears around the a rea: For inf[...]

Back to TOC Scanning from HP Precisionscan Pro 43 Get tin g a c l oser look (zooming) Zoom in on the selection area to look a t it more closely or make changes to it. Zoom out to view the entire pr eview image, or so you can select a dif ferent area of the image to view . Zooming in on the selection area before makin g changes or performing a final[...]

44 Scanning from HP Precisionscan Pro Back to TOC L ist of o utput type s T o r eset outp ut type On the Output T ype menu, click Automatically Set T ype . The software chooses the best output type b ased on the image inside the selection area. For these uses Use this output type Color photos or drawings with lots of shading to be: printed on a col[...]

Back to TOC Scanning from HP Precisionscan Pro 45 Makin g optional a dj ustm ents , basi c These tools are needed most often, but using a ny of them is optional. Depending on the output type chosen, some tools will not be available. Resizing (output dimensions) Y ou can resize the image before you do the final scan by changin g the output dimension[...]

46 Scanning from HP Precisionscan Pro Back to TOC Cha ng i ng re so lu t i o n Resolution determines the amount of data in a scanned image. Th e scanning software chooses the optimal resolution based on the output type. This resolution generally does not need to change. If you do change the resolution, choose one no higher than the capabilities of [...]

Back to TOC Scanning from HP Precisionscan Pro 47 Rotating an ima ge Y ou can rot ate the image in 90-degree increments clockwise or counterclockwise. Y ou might need to rotate the imag e if you placed the bottom of the item at the top of the scanner glass, or if the item was sideways. Items such as negatives in their template of ten scan sideways.[...]

48 Scanning from HP Precisionscan Pro Back to TOC Sharpening an im ag e Increasing sharpening enhances det ail in the image. The HP Precisionscan Pro software automa tically selects the optimal sharpen level, but you can change it. Y ou might want to increase sharpening if the ima ge looks fuzzy . Conversely , you might want to decrease sharpenin g[...]

Back to TOC Scanning from HP Precisionscan Pro 49 Makin g optional a dj ustm ents , ad v an ce d These optional adjustments are ones that most people generally do not use or need, but some advanced users might want them for special effect s or other needs. Depending on the output type chosen, some tools are not available. Inv ertin g t he im ag e U[...]

50 Scanning from HP Precisionscan Pro Back to TOC C han ging mi dtones The midtone sett ing lets you lighten or darken the middle values in an image. The range for the number in the Mid tone field is 1.0 to 4.0. Moving toward 1.0 darkens the image. Moving toward 4. 0 lightens the image. T o adjust midtones for slides, negatives, or other transp are[...]

Back to TOC Scanning from HP Precisionscan Pro 51 C han ging hi ghlights The highlight is the value in the image that is represented on the screen as white. All values lighter than the highlight also appear as white. The image has a default highlight setting. Select ing a higher number makes more of the lighter values distinct, which increases det [...]

52 Scanning from HP Precisionscan Pro Back to TOC Cha ng i ng sh ad o w s The shadow is the value in t he image that is represented on the screen as black. All values darker than the shadow a lso appear as black. The image has a default shadows value. Selecting a lower number makes more of the darker values distinct, which in creases detail in dark[...]

Back to TOC Scanning from HP Precisionscan Pro 53 C hec king for cl ipped areas The lightest or darkest areas of an imag e that will print without any detail in them a re known as clipped areas. The lightest areas, or highlights, will print as the color of the paper (without ink or toner) an d therefore will have no det ail. The darkest areas, or s[...]

54 Scanning from HP Precisionscan Pro Back to TOC Set tin g pix el ou tpu t lev els The output levels setting lets you create intere sting effect s for scanned pictures. When you select this command, the Black and White output levels appear . By default, white is set to 255, and black is set to 0. Decreasing the White output level makes the overall[...]

Back to TOC Scanning from HP Precisionscan Pro 55 Vie win g RGB values and pix els Y ou can view the RGB values and pixel color for any spot in a color or grayscale image using the RGB meter . T o view the RGB values and pixel color for slides, negatives, or other transparent items, use "V iewing RGB values and pixel color" on page 83 . T[...]

56 Scanning from HP Precisionscan Pro Back to TOC About t he histogram The histogram is a graph of the distribution of pixels in the selection area. The magenta line represent s the current setting for shadow . The red line represents the curr ent setting for highlight. The mid tone setting is not represented. The turquoise line appears in the hist[...]

Back to TOC Scanning from HP Precisionscan Pro 57 C han ging t h e sa turation Color in an image consist s of its hu e and the saturation. Saturation refers to the intensity of the colors. The software sets the sa turation for an image, but you can cha nge it. Y ou might want to change it to make colors in the image more or less vivid, or to create[...]

58 Scanning from HP Precisionscan Pro Back to TOC C hangin g t he bl ac k an d white threshold Changing black and white threshold on ly applies to images using the Black & White Bitmap output type. The threshold is a value in the image that represent s the border between black and white. All values in the image that are lighter than th e thresh[...]

Back to TOC Scanning from HP Precisionscan Pro 59 Setting w hich color s beco me black or w hite in blac k & white bitma ps This procedure only applies to color images that will be using the Black & White Bitmap output type. It allows yo u to create special ef fects, or to correct for originals on colored p aper . Images consist of pixels. [...]

60 Scanning from HP Precisionscan Pro Back to TOC Desc reen ing im a ges Use the Descreen command to reduce undesirable patterns in printed items you are scanning. An example of an undesirable p attern is a moiré pattern, or the circles that often appear on pictures printed in newspapers. Note that scanning take s longer when this command is selec[...]

Back to TOC Scanning from HP Precisionscan Pro 61 Com p letin g t h e fina l scan When you finish making changes, you need to complete the fin al scan by doing one of these t asks: "Sending to a program" on pag e 61 . "Returning the image to a TW AIN program" on page 62 . "Saving to a file" on page 62 . "Printing&[...]

62 Scanning from HP Precisionscan Pro Back to TOC Returning th e ima ge to a T W AI N p rogram If you started the sca n from a TW AIN-compliant program, you can perform a final scan and return the image t o that program using this procedure. For more information a bout scanning using TW AIN, see "Scanning from other programs (TW AIN)" on [...]

Back to TOC Scanning from HP Precisionscan Pro 63 L ist of f ile t ype s Image file format s Bitmap (.bmp). Often a good choice because W indows itself and most Windows programs accept the .bmp file type. FlashPix (.fpx). A FlashPix file contains a co mplete image plus several lower resolution copies of that imag e. The advantage of t he FlashPix f[...]

64 Scanning from HP Precisionscan Pro Back to TOC Printin g The selection area is the p art of the image that prints. If there is no selection border , the content s of the entire scanner bed, including blank a reas, pri nt. The Print command is disabled if on e of these output types is selected: Edit able T ext (OCR) , T ext and Image , or Black a[...]

Back to TOC Scanning from HP Precisionscan Pro 65 Set tin g t he s canned im ag e as wallpaper When you choose this comma nd, the software performs the final scan and uses the results as the wallpaper on your Windo ws Desktop. Right-click on the scanned image and click Set as W allp aper . T o change to a different wallpaper , right-click on the Wi[...]

66 Scanning from HP Precisionscan Pro Back to TOC Drag ging- and-d ro pping t o the Wi ndo w s Desktop or a folder Scanned images you drag-and-drop to th e Windows Desktop or a folder in Windows Explorer become a b itmap file. The bitmap file is given a generic name such as “scan.bmp .” Subsequent images scanned to the Desktop or that folder re[...]

Back to TOC Scanning from HP Precisionscan Pro 67 Ot h er features and tips In this section, you can find information about: Which settings to use to get the best image quality . (See "T ips for best image quality" on pa ge 67 .) How to save a group of settings and use them with future scans when you select them. (See "Saving setting[...]

68 Scanning from HP Precisionscan Pro Back to TOC Sa vi ng settings Y ou can save and name a group of settings that you frequently use for a particular purpo se and apply them to items you scan in th e future. For example, if you routinely e-mail pictures to someone, you can save the settings including the output type, resolution, and dimensions th[...]

Back to TOC Scanning from HP Precisionscan Pro 69 Scanner tab opti ons The Scanner t ab of the Preferences dialog box controls these options. Preview scan when the Scan T o button is pushed When selected, a preview o f the scan appears when you press the Scan T o button on the scanner . When cleared, the software st arts, but the scanner does not s[...]

70 Scanning from HP Precisionscan Pro Back to TOC Selection Ar ea tab opti ons The Selection Area tab controls the following preference s. Automatically create selection area after a mou se click When selected, a selection area will be crea ted around an area on which you click with the cursor . Automatically set the Output T ype after selection Wh[...]

Back to TOC Scanning from HP Precisionscan Pro 71 Contr ols tab opti ons The Controls tab of the Preferences dialog box controls the cont rol range readout to use for scannin g. The control range set s the amount of tonal resolution per co lor available for correction in the Adjust Exposure command and Adjust Black & White command. Using a larg[...]

72 Scanning from HP Precisionscan Pro Back to TOC T o scan f ro m othe r pr ograms (TW AIN) 1 S tart a scan from within the other program by choosing the Acquire (or similar) command. 2 If the HP Precisionscan Pro software opens a nd displays the preview image, create a selection area. Y ou can crop the scan (if necessary), select the output type, [...]

Back to TOC Scanning from HP Precisionscan Pro 73 Wha t to e xpec t from OCR programs Optical character recognition p rograms convert some text more accurately than other text. Because OCR technology is never perfect, proofread all converted text carefully to ensure the cha racters have been correctly interpreted. These types of text convert most a[...]

74 Scanning from HP Precisionscan Pro Back to TOC[...]

Back to TOC 75 Using accessor ies Some scanners support using the HP Scan jet Automatic Document Feeder (ADF) and the HP Scanjet T ransparency Adapter (XP A) for scanning slides and negatives. (Some models only , see the "Front panel and accesso ries comparisons" on p age 3 .)[...]

76 Using accessories Back to TOC Scanning from t he AD F Y ou can scan multiple-pag e items quickly and easily using the ADF . When you use the ADF , you can scan to the HP Precisionscan Pro software or other destinations. For instructions about setting up the ADF , see the Setup and Support Guide . For information ab out preparing items for the AD[...]

Back to TOC Using accessories 77 Scanning from t he XP A Y ou can scan 35 mm slides or negatives u sing the XP A. See the Setup and Support Guide fo r information about inst alling the XP A. See "Items for the XP A" on page 16 for information abou t preparing items for the XP A. Scannin g slides T o scan standard 35 mm slides, use the XP [...]

78 Using accessories Back to TOC 3 Slide up to three slides into the slide holder on the bottom side of the XP A light source. Slides should be rig ht-side facing you. 4 If you are scanning fewer than three slides, insert the slide light shield after you load your last slide. 5 Place the XP A light source into the positioning plate with slides faci[...]

Back to TOC Using accessories 79 Scannin g neg ativ es T o scan 35 mm negatives, use the XP A light source, the positioning plate, and the negative holder . When scanning fewer than four negative frames, you also need th e negative light shield. To s c a n n e g a t i v e s 1 With the XP A light source connected to its p ort on the scanner , restar[...]

80 Using accessories Back to TOC 6 Place the XP A light source into the positioning plate with negatives facing down and the HP logo facing you. 7 From the HP Precisionscan Pro software, click the Scan menu, and select XP A (Negatives) . 8 Before making changes, see "Making optional adjustment s for slides or negatives" on p age 81 . 9 Wh[...]

Back to TOC Using accessories 81 Makin g optional a dj ustmen ts for slides or neg a tiv es Y ou can make optional adjust ments to slides or negatives scanned using the XP A. Before deciding to make adjustments, create a selection area around one slide or negative so the software exposes it correctly . See "Cropping or selecting an area for fi[...]

82 Using accessories Back to TOC Adjus ting hi ghligh ts for slides or neg a tiv es Y ou can adjust highlight s to lighten or darken the light areas. The range for the number in the Highlig hts field is -1 00 to 100. T o ligh ten li ghte r ar eas 1 On the Advanced menu, click Adj ust Exposure . 2 Do one of the following: Drag the Highlight slider t[...]

Back to TOC Using accessories 83 Vie win g RGB values and pix el col or Y ou can view the RGB values and pixel color for any spot in an image, color or grayscale, using the RGB Meter . T o view R G B va l u e s a n d pixe l c o l or 1 On the Advanced menu, click Adj ust Exposure . 2 Click . The cursor changes to an eyedropper . 3 Move the cursor ov[...]

84 Using accessories Back to TOC[...]

Back to TOC 85 T r oubleshooting and maintaining This section provides information for: Solving issues that might occur while using the scanner or HP scanning software, or issues with the appearance of scanned images. S tart with "Checking the basics" on p age 85 . Clearing jams from the ADF . See "Clearing jams from the ADF" on[...]

86 Troubleshooting and maintaining Back to TOC Star ting troubl eshootin g S tart here to find the in formation you need. Choose one of these general group s of issues, and then choose one of that group’ s more specific issues. The scann er or soft war e is not wor king. A message is on the scanner or the computer . Follow the directions in the m[...]

Back to TOC Troubleshooting and maintaining 87 R eso lv ing sc an ner message s (Some models only , see "Front panel and a ccessories comparisons" on page 3. ) If a n error message appears on the 16-character f ront panel LCD d isplay on your scanner , look for the cause and solution in this section. ADF P aper Jam Pages are jammed in the[...]

88 Troubleshooting and maintaining Back to TOC I sav ed a scanned image to a f ile , but no w I cannot open the f ile in the pr ogr am I wan t . Y ou might have saved the file in a format the other program cannot use. Save the file in a dif ferent format the program can use. Look in the File Open or Import comman d for the program to see which file[...]

Back to TOC Troubleshooting and maintaining 89 When I c hoose Scan T o on the scanne r , the image does no t appear in the so ftwar e. A cable might be loose. Ch eck that the interface cable is securely connected. Y ou might have accident ally turned off th e preview feature. Check this setting on the Scanner t ab in the Preferences of the HP Preci[...]

90 Troubleshooting and maintaining Back to TOC The s canner is making a l oud c lic king or gr inding no ise. The scanner is locked. Move th e lock to the unlocked positio n. (Some models only , see the "Front pa nel and accessories comparisons" on p age 3 .) The online Help o r the Guided S teps in t he HP Pr ec isions can Pr o so f t wa[...]

Back to TOC Troubleshooting and maintaining 91 Resolv ing is sues wit h s canned im ag es This section conta ins solutions to issues that af fect all scanned images, regardless of whether you used the scanner glass or the ADF . If you were printing, see also "Resolving issues with printed copies" on page 93 . Scanned images ar e too ligh [...]

92 Troubleshooting and maintaining Back to TOC The image is completely black or completely white . The item might not be placed corre ctly on the scanner glass or in the ADF . Make sure that the item you are trying to scan is placed face down on the glass, or face up in the ADF . Colo rs in th e scanned image ar e differ ent fr om the or iginal ite[...]

Back to TOC Troubleshooting and maintaining 93 Images scanned fr om the HP Pr ecisionscan Pr o softw are ar e lar ger than the or iginal whe n vi ew ed or pr inted f r om another pr ogr am, suc h as MS P aint , MS Inte rn et Explor er , or MS Imaging . The other program did not accept the image size information. Scan the image at a lower resolution[...]

94 Troubleshooting and maintaining Back to TOC Cop ies ar e too ligh t . If you are copying an item printed on co lored paper , there might not be enough contrast between the ink and paper colors. Adjust the highlights, shadows, midtones, and reso lution settings from the HP Precisionscan Pro software. See "Scanning from HP Precisionscan Pro&q[...]

Back to TOC Troubleshooting and maintaining 95 Resol ving issues with slid es and neg ativ es Use the following section to help resolve issues with slides or negatives scanned using the XP A. All actions must be performed in the HP Precisionscan Pro software, b ecause you must scan slides or negatives using this sof tware. See also "Resolving [...]

96 Troubleshooting and maintaining Back to TOC Resol ving issu es with edita bl e te xt This section conta ins resolutions to issues that might occur when yo u are trying to make text edit able. Scanned te xt is not editable . If you used the HP Precisionscan Pro software, the software might have identified the text as a drawing . In the software, [...]

Back to TOC Troubleshooting and maintaining 97 Afte r I scan usin g T ext or T ext and Image ou tput type , some o f the te xt displays as squar es or un r ec ogniz able character s. This is due to the display cap ability of your Microsoft Windows operating system. For example, the English version of Windows 95 cannot properly display Russian, T ur[...]

98 Troubleshooting and maintaining Back to TOC Whe n pr inting cop ies fr om the scann er or the HP S canjet C op y Utility , I cannot c hoose t he pr inter I w a nt . Scan the item to the HP Precisionscan Pro software and print from there. Whe n pr inting cop ies, I can onl y make m u ltiple cop ie s of one page at a time (I cannot colla te cop y)[...]

Back to TOC Troubleshooting and maintaining 99 I am tryin g to r eturn a scanned image t o m y T W AI N or WIA- compli ant pr ogr am, bu t the image w ill not a ppear . The TW AIN or WIA-compliant program might not accept the resolution or output typ e you selected. Rescan the image using the default settings the HP Pre cisionscan Pro software sets[...]

100 Troubleshooting and maintaining Back to TOC Resol vin g issues with accessories This section conta ins information for resolving issues when you are using the XP A or ADF . Reso lvin g is sues wit h t h e X P A This section conta ins issues that might occur when you are using the XP A (transparency adapter). See also "Resolving issues with[...]

Back to TOC Troubleshooting and maintaining 101 Reso lvin g is sues wit h t h e A D F This section conta ins issues that might occur when you are using the automatic document feeder (ADF). The ADF is f eeding multiple sheets , sk ew ing pages, or j amming frequ en tly . If the pages look like the y are skewing as they feed into the ADF , check the [...]

102 Troubleshooting and maintaining Back to TOC C l earing j ams from t h e AD F Pages can jam at the beginning or the end o f a page. Use the appropriate procedure below to cle ar the jam and continue. T o clear j ams at the start of a page 1 Raise the hatch. 2 Lift the large green t ab (located to the left of the roller) and gently remove the jam[...]

Back to TOC Troubleshooting and maintaining 103 4 Remove the jammed item from the ADF and replace the p aper lead. 5 Close the hatch. Press down firmly until you hear a click. 6 Restack all p ages and reload them into the ADF . 7 On the ADF prompt on the computer , reselect any se ttings you had changed and click Scan T o or Scan again.[...]

104 Troubleshooting and maintaining Back to TOC T o c lear jams a t the e nd of a pa ge 1 Remove any pages from the ADF input tra y . 2 Remove the input tray from the ADF . 3 Gently pull the pap er out of the ADF in the feeding direction (towards you). 4 If you still cannot re move the paper f rom the ADF , lift the ADF lid to its fully open positi[...]

Back to TOC Troubleshooting and maintaining 105 C leanin g and maintainin g Periodically , the scanner and accessories might need to be cleaned or to have maintenance, especially if you are seeing ma rks or smudges on scanned images. C leanin g th e scann er gla ss Y ou might need to clean the scanner glass if the ink on items you are scanning can [...]

106 Troubleshooting and maintaining Back to TOC C leanin g t he XP A (Some models only , see "Front panel and a ccessories comparisons" on page 3 .) Clea n the XP A with a dry , soft cloth. If necessa ry , spray the cloth with window cleaner or isopropyl alcohol. C leanin g t he AD F gl ass (Some models only , see "Front panel and a [...]

Back to TOC Troubleshooting and maintaining 107 Uninstallin g t he sof t war e The Uninstall option of the setup p rogram allows you to remove the scanning software from your computer . See the Setup and Support Guide fo r installation and trou bleshooting information. Ot her resources , su pp or t, and spe cif icat ion s The Setup and Support Guid[...]

108 Troubleshooting and maintaining Back to TOC[...]

Back to TOC 109 Using so f t w ar e commands and contr ols This section contains information for using the sho rtcuts, toolbars, and cursors in the HP Precisionscan Pro software. The HP Precisionscan Pro contains keyboard shortcut s and toolbars to give you quick access to software commands. The S tatus bar and Info bar provide informat ion about t[...]

110 Using software commands and controls Back to TOC Using k e yboard shortc u ts and t he menu s This section summarizes the menus a nd commands in the HP Precisionscan Pro software that yo u can select using the keyboard. T o open a menu, press A LT + the underlined letter for that menu. T o perform a command, open the menu and press the underlin[...]

Back to TOC Using software commands and controls 111 T rue Color (16.7 million colors) Choose the output type. Only one can be selected. For help choo sing an output type, show the Guided S teps from the View menu. 256-Color (o ptimized palette) 256-Color (w eb palette) S pot Color (16-color) G rayscale B lack & White Bitmap Black & White S[...]

112 Using software commands and controls Back to TOC Note: Help is available for computers running Inter net Explorer version 4.0 or greater . See "Resolving issues that did not generate messages" on p age 87 . C ontents F1 View Help topics (contents). S earch Look for a Help topic. W hat’s This? S HIFT + F1 Display context-sensitive He[...]

Back to TOC Using software commands and controls 113 HP Precisions can Pro tool and inf orma tion bars The HP Precisionscan Pro software con tains a toolbar , a S tatus bar , and an Info bar to help you use commands quickly o r find information about the current scanned image. T oolbar The HP Precisionscan Pro software displa ys a toolbar containin[...]

114 Using software commands and controls Back to TOC Addin g tools to t he toolbar Y ou can add the Change Reso lution tool and the Sharpen tool to the toolbar . T o add Change Resolution a nd S harpen tool s to the to olba r 1 On the T ools menu, click Change Resolution or Sharpen . 2 When the dialog box opens, place the cursor o ver the title of [...]

Back to TOC Using software commands and controls 115 Status bar The status bar displays the fo llowing information: A message about the action you ca n take when the pointe r is over some part of the scan ning software window or a tool. An icon for the transp arency adapter when it is in use. One of the following: A progress bar that shows when the[...]

116 Using software commands and controls Back to TOC Cont e x t-se ns it i v e cu r so rs The shape of the pointer indica tes the type of activity you can perform in the scanning software. Selection a rea cursor New selection area Draw a new selectio n area. Move selection area Drag the selection area to a ne w location in the preview area. Drag th[...]

Back to TOC 117 Gl o ss ary a b c d e f g h i j k l m n o p q r s t u v w x y z 8-bit gr ay scale Used to represent black-and-white photos accurately . These grayscale images contain 256 sha des of gray . 24 - bi t c o l o r Color images composed of three 8-bit color channe ls. When combined, the red, green, and blue ch annels provide up to 16 mill[...]

118 Glossary Back to TOC .pcx The filename extension for Paintbrush files. .pdf The filename extension for Port able Document Format (PDF) files. .png The filename extension for Port able Network Graphics (PNG) files. .rtf The filename extension for Rich T ext Format files. .tif The filename extension for TIFF or TIFF compressed files. .txt The fil[...]

Back to TOC Glossary 119 auto( mat ic) cropping Automatic cropping displays only the it em(s) detected on the scanner bed, not any of the surrounding area. aut omatic doc ument feeder Abbreviated ADF , it is an optional accessory that allows you to scan multiple pages. auto( matic ) resolut ion A feature of the scanning software that automatically [...]

120 Glossary Back to TOC c click T o press and release the left mouse button once. Right -click means to press and release the right mouse button once. clipped p i x els Pixels in an image tha t are extremely light or extremely dark and that would lose detail when th e image is printed or displayed. CMYK Cyan, Magenta , Y ellow , Black. The color m[...]

Back to TOC Glossary 121 crop T o eliminate portions of an image from the final scan. d def ault setting s Predetermined settings in the scanning software that define levels on the your behalf. Default sett ings in the HP Precisionscan Pro software are set for Output T ype, Output Resolution, Color , Exposure, Black & White Threshold, and Sharp[...]

122 Glossary Back to TOC dr ag T o move an object on screen. Place the cursor over the image or selection area, hold the left mouse but ton down, and move the mouse to move the object. dr ag-and-dr op T o move an object to a new location and keep it there. Click on the object and drag it to a new location, such as a n open document in another progr[...]

Back to TOC Glossary 123 flow e d text The Flowed T ext option converts output into one column, placing images as closely as possible to the appropriate text. fram e d tex t The Framed T ext option places text and images in a frame, positioned as closely as possible to the way they appear in th e original document. T ext may be more difficult to ed[...]

124 Glossary Back to TOC highli ghts The lightest portion of an ima ge, usually reproduced as white on the computer screen or when printed. histogr am A graphical represent ation of the concentration of pixe ls at each intensity or gray level in the selectio n area of the scanned image. Histograms help determine the optimal highligh t, shadow , or [...]

Back to TOC Glossary 125 interf ace connection The connection between the scanner an d the computer . This can be either a USB, parallel, o r SCSI connection depending on the model of scanner and your operating system. inter polated resoluti on Resolution that is changed in the scan ning software rather than in the hardware. For example, if your sc[...]

126 Glossary Back to TOC m max imum pi xel depth This option enables higher bit s per pixel when the scan is sent to the software. When it is of f, 8 bits per pixel are returned for grayscale and 24 bits for color . When it is turned on , 16 bits per pixel are returned for grayscale and 48 bit s for color . midt ones The gray shades of an image. Mi[...]

Back to TOC Glossary 127 or iginal The original document or picture to be scanned. output The file that is generated by the scanning pro cess. output dimensi ons The actual height and wid th of an image when saved. Y ou will not see the size changes to your image in the Preview area since image size affect s only the final scan. output type The typ[...]

128 Glossary Back to TOC posting scans T erm for scanning items directly to a website. Po w e r S a v e An energy conservation method that reduces po wer consumption when the scanner is idle for a period of time. PPI Pixels Per Inch. A mea surement of resolution for monitors and scanners where the individual element is a square pixel. pr efer ences[...]

Back to TOC Glossary 129 RGB Red, Green, Blue. The color model in which every color is composed of a varying amount of red, green, and blue, which are the three primary colors of light. RGB is used to display co lors on a computer monitor . rich t ex t fo rm a t A format for text files. Rich T ext Format preserves all formatting in the original tex[...]

130 Glossary Back to TOC settings Saving settings allows you to save a set o f settings used with one scanned image and reuse the settings with an ima ge scanned in the future. shadow The darkest area of an image, usually re produced as near black on the computer screen or when printed. The rang e between highlight and shadow determines the quality[...]

Back to TOC Glossary 131 thr esholding The process of rendering all a reas darker than a set value as black, and all areas lighter than a set value as white. Useful when converting grayscale images to black and white. TIFF T agged Image File Format. A bitmapped file format for images, capable of storing up to 24-bit depth images. TIFF file forma t [...]

132 Glossary Back to TOC w W eb palette A palette or color t able containing red, green, and blu e pixel colors that is standard for image s embedded in Web pages or .htm file s. It consists of 2 16 entries of all combinations of the values 0, 51, 102, 153, 204, and 255. WIA Windows Imaging Application. The method Word uses to bring scanned images [...]

135 Inde x A About HP Precisionscan Pro command 112 abrasive cleaners, avoiding 105, 106 accessories troubleshooting 100 using 75 accuracy, OCR 73 acquiring scans 71 active program, definition 118 adapter, transparency. See XPA additional pages, prompt for 36 ADF (automatic document feeder) capacity 101 cleaning 106 document specifications 16 feedi[...]

Back to TOC 136 colors automatic adjustment 70 converting to black and white 59 highlights, adjusting 51 hue, adjusting 56 inverting 49 midtones, adjusting 50 negatives, troubleshooting 95 output types 43 RGB values, viewing 55 saturation, adjusting 57 shadows, adjusting 52 slides, troubleshooting 95 tonal resolution 71 troubleshooting 92, 94 compa[...]

Back to TOC 137 file size s definition 122 options 36 reducing 21 resolution changes 46 status bar 115 files attaching to e-mail 30 dragging and dropping 66 saving to 62 film, scanning adjusting colors 81 from XPA 48 negatives 79 slides 77 troubleshooting 95 final scans definition 122 options 61 selecting areas for 42 fingerprints, cleaning 105, 10[...]

Back to TOC 138 JPEG files (.jpg) definition 125 output types for 44 using 63 K keyboard shortcuts 110 keys. See scanner buttons L lamp broken 100 stays on 87 time out, extending 69 turned off 88 landscape orientation, definition 126 languages, OCR 70 large file size, option for 36 See also file sizes launching software 40 lid, scanner 129 light ar[...]

Back to TOC 139 Photo Reprint button identifying 24 using 29 photos inverting colors 49 output types for 44 quality options 36 troubleshooting 92 pink images, troubleshooting 95 pixel color transparent items 83 viewing 55 pixel depth, options for 69 pixel, definition 127 pixels per inch (PPI), definition 128 platforms, file types for 63 PNG files ([...]

Back to TOC 140 Scanner Glass command shortcuts 110 using 48 scanner lamp. See lamp Scanner tab options 69 scanning destinations, defined 26 loading items 17 methods for 14 negatives 79 preparing originals 15 previewing 41 selecting areas for 42 sending to programs 61 slides 77 using ADF 76 using HP Precisionscan Pro software 41 using scanner butto[...]

Back to TOC 141 transparency adapter (XPA) cleaning 106 light so urce 69, 78, 132 media sizes 16 models including 3 negatives, scanning 79 scanning from 77 slides, scanning 77 troubleshooting 95, 100 XPA command 48 trays. See input tray, ADF troubleshooting ADF 101 checklist 85 copies 93 e-mailing 97 frequently asked questions 20 HP Precisionscan P[...]

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