HP (Hewlett-Packard) B5A04UAR#ABA инструкция обслуживания

User Guide[...]

© Copyright 2012 Hewlett-Packa rd Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel is a trademark of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademar k of its prop[...]

Safety warning notice WARNING! To reduce the possibility of heat-related inju ries or of ove rheating th e computer, do not place the compu ter directly on your lap or o bstruct the computer air ven ts. Use the computer only on a hard, flat surface. Do n ot allow another hard surface, such as an adjoinin g optional printer, or a soft surface, such [...]

iv Safety warning no tice[...]

Table of contents 1 Start ing righ t ..... ............ ......... ............ ......... ........... .......... ........... .......... ........... ......... ... ........... .......... ......... ..... 1 Best practices ................ .......... .......... .............. .......... .......... .......... ............ .......... .......... ........ ..[...]

Connect ing to a wired n etwor k ..... ......... ......... .......... ....... ........... ........ ......... ......... .......... ....... ... .. ........ 20 Conne cting to a local a rea netw ork (L AN) ...... ............. ............. .......... .............. ............. .... 20 4 Enjoying entertainment features . .......... .......... .......[...]

Running on bat tery pow er ..... .......... ........... .......... ............ ......... ............ ......... ............ ......... ... .. ......... . 41 Removing a user-replaceable battery .. .............. ......... ........ ........... ........ ........ ........... ........ . 41 Finding battery in format ion ...... .............. ...........[...]

Setting Windows passwords .... ......... ............ ......... ........ ........... .......... ........ ........... ........ .... 64 Settin g Setup U tility ( BIOS) p asswo rds ....... .................. ................... .............. ................... 65 Using Int ernet securi ty sof tware .. ........ .......... ........ .......... ........[...]

12 Specifications ............... ................. ............. ............ ............. ................. ........... .......... .......... ................. ....... 78 Input power ............. ............ ............... ............. ............ ............. ............ ............ ............. ........ .............. 78 Operating env[...]

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1 Starting right This computer is a powerful tool design ed to en hance your work and entertainment. To get the most out of your computer, read this cha pter to learn ab out best practices afte r setup, fun things to do with your computer, and where to go to get more HP resources. Best practices To protect you r smart investment, af ter you set up [...]

Fun things to do ● You know you can watch a YouTube video on the computer. But did you know that you can also connect your compute r to a TV and watch th e video on TV? Fo r more information, see Connecting an HDMI TV o r monitor on page 25 . ● You know you can listen to music on the computer. But did you know that you can also stream live radi[...]

More HP resources You have already u sed Setup I nstructions to turn on the computer and locate this guide. For pr oduct details, how-to information, and more, use this tab le. Resource Contents Setup Instructions ● Overview of computer setup and features. Help and Support To access Help and Support, se lect Start > Help and Support . For more[...]

2 Getting to know your computer Finding your hardware an d software information ▲ Select Start > Computer . A list displays all the devices inst alled in your computer, including optical drives, solid-state drives (SSD), or a secondary hard drive. To find out what software is in cluded on your compute r, select Start > All Programs . Right [...]

Component Description (5) Hard drive light ● Blinking white: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. NOTE: For information about HP 3D Dr iveGuard, see Using HP 3D DriveGua rd (select models only) on page 55 . (6) USB 2.0 port Connects an optional USB device. NOTE: For details about dif[...]

Left side Component Description (1) External monitor port Connects an ex ternal VGA monitor or projector. (2) Vents (2) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent over heating. It is normal for the internal fan to cycle on and off during routine operation. (3) H[...]

Component Description (7) Audio-out (headphone) jack Connects opti onal powered stereo sp eakers, headphones, earbuds, a headset, or a television audio cab le. WARNING! To reduce the risk of perso nal injury, adjust the volume before using headphones, earb uds, or a headset. For additional safety information, see the Regulatory, Safety and Environm[...]

Display Component Description (1) WLAN antennas (2)* Send and receive wire less signa ls to communicate with wireless local area networks (WLANs). (2) Internal microphone (1) Records sound. (3) Webcam Records video, captures still photogra phs, and allows video conferences and online chat by means of streaming video. To use the webcam, select Start[...]

Top TouchPad Component Description (1) TouchPad on/off button Turns the TouchPad on or off. (2) TouchPad light ● Amber: The TouchPad is off. ● Off: The TouchPad is on. (3) TouchPad zone Moves the on-screen pointer and selects or activates items on the s creen. (4) Left TouchPad button Functions like the left button on an e xternal mouse. (5) Ri[...]

Lights Component Description (1) Power light ● White: The computer is o n. ● Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The comp uter shuts off power to the display and other unneeded components. ● Off: The computer is off or in Hibernation. Hibernation is an energy-saving mode that uses the least amou[...]

Buttons and speakers Component Description (1) Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. ● When the computer is in Hibernation, press the button do[...]

Keys Component Description (1) esc key Displays system informatio n when pressed in combination with the fn key. (2) fn key Displays system information when pressed in combination with the esc key. (3) Windows logo key Displays the Windows Start menu. (4) Action keys Execute frequently used system functions. (5) Windows applications key Displays a [...]

Bottom Component Description (1) Battery bay Holds the battery. (2) Battery release latch Releases the battery from the battery bay. (3) Vents (5) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off durin[...]

Labels The labels affixed to the computer provid e inform ation you may need wh en you troubles hoot system problems or travel internationa lly with the comput er. The labels are in e asily accessible locations. ● Serial number label—Provides importa n t information, incl uding the following: Component (1) Product name (2) Serial number (3) Pro[...]

3 Connecting to a network Your computer can tr avel with you wh erever you go. But even at home, you can explor e the globe and access inform ation from millions of we bsites using you r computer and a wi red or wireless network connection. This chapter will hel p you get connected to that world. 15[...]

Connecting to a wireless network Wireless technology transfers data across radio waves instead of wires. Your computer may be equipped with one or more of the followi ng wireless devices: ● Wireless local area network (WLAN) d evice—C onnects the computer to wireless l ocal area networks (commonly referred to as Wi-Fi networ ks, wireless LANs, [...]

To open HP Conn ection Manage r, select Start > All Programs > HP Help and Support > HP Connection Manager . For more details a bout using HP Conn ection Manager, see the HP Conne ction Manage r software Help. Using operating system contro ls The Network and Sha r ing Center allows you to set up a connection or network, con nect to a netwo[...]

Setting up a WLAN To set up a WLAN an d connect to the In ternet, you need the following equipment: ● A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from an Internet service provider ● A wireless router (2) (purchased separately) ● A wireless computer (3) NOTE: Some modems have a built-in wireless route [...]

Connecting to a WLAN To connect to the WLAN, follow these steps: 1. Be sure that the WLAN device is on. If the device is on, the wireless l ight is on (white). If the wireless light is amber, press the wirele ss button. NOTE: On some models, the wirel e ss light is am ber when all wireless devices are o ff. 2. Click the network status icon i n the [...]

Connecting to a wired network Your computer supports a local area network (LAN) wired connection. A L AN connection uses a network cable and is much faster than a mo dem, which use s telephone cable. LAN (RJ-45 ) cables are sold separately. WARNING! To reduce the risk of el ectric shock, fire , or damage to the equi pment, do not plug a modem cable[...]

4 Enjoying entertainment features Use your HP comput er as an enterta inment hub to socialize via the webcam, e njoy and manage your music, and download and watch movies. Or, to make your comput er an even more powerf ul entertainment center, connec t external devi ces lik e speakers, headphon es, monitor, projector, TV, and, high-defin ition devic[...]

Component Description (4) USB 2.0 port Connects optional USB devices. NOTE: For details about different types of USB ports, see Using a USB device on page 46 . (5) Optical drive Reads and writes to an optical disc. (6) Audio-out (headphone) ja ck Produces sound when connected to optional powered stereo speakers, headphon es, earbuds, a headset, or [...]

Using the webcam Your computer has an inte grated webcam, a powerful social netw orking tool that allows you to communicate up clo se with friends and collea gues ne xt door or on the othe r side of the wo rld. With the webcam, yo u can stream video with you r instant messaging software, capture and share video, and take still photos. To start the [...]

To check the recording functions on your computer, follow these steps: 1. Select Start > All Programs > Accessories > Sound Recorder . 2. Click Start Recording and speak into the micro phone. Save the file to your desktop. 3. Open a multimedia p rogram and play the recording. To confirm or change the audio settings on your computer, select[...]

● View the screen image on the computer extended to the external device. ● View the screen imag e on the extern al device (monitor or projector). Each time you press f4 , the display state changes. Connecting an HDMI TV or monitor To see the computer scre en image on a h igh-definit ion TV or monitor, connect the hig h-definition device accordi[...]

Configuring audio settings (with HDMI TV) HDMI is the only video interface th at supports high-definition vid eo and audi o . After you connect an HDMI TV to the computer, you can then turn on HDMI audio by following these steps: 1. Right-click the Speaker icon in the notification area, at the far right of the taskbar, and then cli ck Playback devi[...]

5 Using the keyboard and pointing devices Your computer allows easy on-screen navigation. In addition to the keyboard, a TouchPad allows you to perform on-screen functions. Yo ur comp uter may also have an inte grated numeric keypad. Select models also have special action keys or hot key functions to perform routine tasks simply. In addition to the[...]

Using the keyboard The keyboard allows you to type and the action keys and hot keys allow you to perform specific functions. For more details ab out the keyboard keys, see Keys on page 12 . NOTE: Depending on the country o r region, your ke yboard may have different keys and keyboard functions than those di scussed in this section. Using ALT GR k e[...]

Icon Key Descriptio n f6 Plays the previous track of an audio CD or the previous section of a DVD or a BD. f7 Begins, pauses, or resumes playback of an audio CD , a DVD, or a BD. f8 Plays the next track of an audio CD or the next section of a DVD or a BD. f9 Decreases speaker volume incrementally as long as you hold down the key. f10 Increases spea[...]

Using the keypad Using the integ rated numeric keypad The computer includes an integrated num eric keyp ad, and it also supports an optional external numeric keypad or an o p tional external keyboard th at includes a numeri c keypad. Component Description num lock key Controls the function of the integrated numeric keypad. Pre ss the key to alterna[...]

Using the TouchPad Component Description (1) TouchPad on/off button Turns the TouchPad on or off. (2) TouchPad light ● Amber: The TouchPad is off. ● Off: The TouchPad is on. (3) TouchPad zone Moves the on-screen pointer and selects or activates items on the s creen. (4) Left TouchPad button Functions like the left button on an e xternal mouse. [...]

Navigating To move the on-scree n pointer, slide one finger across the Touch Pad in the dire ction you want the pointer to go. Selecting Use the left and right Touch Pad buttons as you w oul d use the corresponding buttons on an external mouse. 32 Chapter 5 Using th e keyboard and pointin g devices[...]

Using TouchPad gestures The TouchPad sup ports a variety of gestures that let your finge rs swipe, pinch, an d rotate to manipulate item s on the desktop . To use TouchP ad gestures, place two fin gers on the TouchPad at the same time. NOTE: TouchPad gestures are n ot supported in all prog rams. To view the demo nstration of a gesture: 1. Select St[...]

Scrolling Scrolling is useful for movi ng up, down, or sideways on a page or image. To scroll, place two fingers slightly apart on the TouchPa d , an d then dr ag them acro ss the TouchP ad in an up, down, le ft, or right motion. NOTE: Scrolling speed is co ntrolled by finger speed. Pinching/Zooming Pinching allows yo u to zoom in or out on images [...]

Rotating Rotating allows you to rotate it ems such as photos. T o rotate, anchor your left forefinger in the TouchPad zone. Move the right forefinger around th e an chored finger in a sweeping motion, mo ving from 12 o’clock to 3 o’clock. To reverse the rotation, move your right forefinger from 3 o’clock to 12 o’clock. NOTE: Rotating is dis[...]

6 Managing power Your computer can operate on either battery power or external power. When the computer is only running on batte ry power and an AC power source is not a vailable to charge the battery, it is important to monitor and co nserve the battery charge . Your computer supports power pl ans to manage how your computer uses and con serves po[...]

Using Sleep or Hibernation Microsoft Windows has two power-sav ing states, Sleep a nd Hibernation. When Sleep is initiate d, the screen clears , and your work is saved to memory, allowing you to resume your work faster than when you ex it Hibernation. If the computer is in the Sleep state for an extended period or if the battery reache s a critical[...]

To initiate Hibe rnation, select Start , click the arrow next to the Shut do wn button, and then click Hibernate . To exit Hibernat ion, briefly pre ss the power butto n. The power lights turn on and the computer retu rns to the scre en where you st opped work ing. NOTE: If you have set a password to be required on wakeup, you mus t enter your W in[...]

Using the power meter The power meter allows you to quickly access power settings and view the remaining ba ttery charge. ● To display the perce ntage of remaining battery cha rge and the curre nt power plan, move the pointer over the Power Mete r icon, at the far right of the taskbar. ● To access Power Options, or to change the power pla n, cl[...]

Selecting a power plan A power plan manage s how the computer uses po wer and helps you conserve power and maximize performanc e. The following pow er plans are availa ble: ● HP Recommen ded . Automatically balances performan ce with energy conservation. ● Power Saver . Saves power by redu cing system performance and scre en brightness. ● Hig[...]

Running on battery power When a charged battery is i n the computer and the computer is not plugged into external power, the computer runs on batte ry power and the displa y br ightness de creases to conse rve battery life. T he battery in the compu ter slowly discharge s when the compute r is off and unplugg ed from exter nal power. Computer batte[...]

Conserving battery power Use the following tips for conserving ba ttery power and maximizing battery life : ● Lower the brightness on the display. ● Select the Power saver setting in Power Options. ● Remove the battery from the comp uter w hen it is not being used or cha rged. ● Turn off wireless devices wh en you a re not using the m. ● [...]

Disposing of a user-r eplaceable battery WARNING! To reduce the risk of fire or bu rns, do not disassemble, crush, or puncture; do not short external co ntacts; do not disp ose of in fire or w ater. See the Regulatory, Safety a nd Environmental No tices for p roper battery disposal. To access this guide, select Start > Help and Support > User[...]

Running on external power For information about connecting to AC power, see the Setup Instructions pro vided in the co mputer box. The computer do es not use battery power wh en the computer is conne cted to external power with an approved AC adapte r or an optional docking/expa nsion device. WARNING! To reduce potential safety issues, use only the[...]

HP CoolSense HP CoolSense automatically detects when the comput e r is not in a stationary positi on and adjusts performa nce and fan settin gs to keep the su rface temperat ure of your compu ter at the optimum level of comfort. When HP CoolSense is off, the position of the co mputer is not detected and the performance and fan options remain at the[...]

7 Managing and sharing information Drives are digita l storage devices or solid-state drives that help yo u st ore, manage, sh are, and access information . Your computer has a n internal hard drive th at stores your comp uter's softwar e, operating system, as well as prov iding storage for all of your per sonal files. Some computers also have[...]

▲ Connect the USB cab le for the device to the USB po rt. NOTE: The USB port on your computer may look sl ig htly different fro m the illustrat ion in this section. A sound indicates that th e device has been detected. NOTE: The first time you co nnect a USB device, a messag e in the notification are a lets you know that the device is reco gnized[...]

Inserting and removing a digital storage card To insert a digita l storage card: CAUTION: To reduce the risk of damage to the digital card connectors, use minimal force to insert a digital card. 1. Hold the card label-side up, with the connecto rs facing the computer. 2. Insert the card into the digi tal storage slot, and then press in on the card [...]

Using optical drives An optical disc drive uses laser light to read or sto re large amounts of information. Some drives can only read information, but others can also write (burn) information onto a blank disc. Use these tips for best p erformance of your op tical drive: ● When the battery is the only source of po wer, be sure the batter y is su [...]

such a BD movie release is inse rted in the drive. Follow the on-screen inst ructions to install the update. ● If lines appear on the display when viewing a BD, they may be caused by interf erence from the wireless network. To resolve the issue, close an y open applications and turn off your wireless feature. Inserting an optical disc 1. Turn on [...]

2. Remove the disc (3) from the tray by ge ntly pressing dow n on the spindle while lifting the outer edges of the di sc. Hold the disc by the edg es and avoid touching the flat surfaces. NOTE: If the tra y is not fully accessi ble, tilt the disc carefully as you r emove it. 3. Close the disc tray and pla ce the disc in a protective case. If the di[...]

8 Maintaining your computer It is important to perform regular maintenance to keep your computer in optimal con dition. This chapter provides information abou t improving the perfo rmance of your comp uter by running to ols such as Disk Defragmenter and Disk Clea nup and by replacing a hard drive or adding memory. It also provides information abo u[...]

● Do not type on the keyboa rd or move the comput er while an optical drive is writing to a disc. The write process is sensitive to vibration. ● Before you move a computer that is connected to an external hard drive, initiate Sleep and a llow the screen to clea r, or proper ly disconnect the e xternal hard dr ive. Replacing a hard drive CAUTION[...]

4. Lift the hard drive (2) out of the hard drive bay. 5. Disconnec t the hard drive cable (1) from the har d drive. 6. Remove the front bumper (2) and back bumper (3) from the hard drive. 7. Remove the 4 screws (4) from the hard drive and remo ve the bracket (5) from the hard drive. To install a ha rd drive, reverse this procedure. 54 Chapter 8 Mai[...]

Using HP 3D DriveGuard (select mode ls only) HP 3D DriveGuard protects a hard drive by parking the drive and halting data requests unde r either of the following conditi ons: ● You drop the compu ter. ● You move the compute r with the display cl osed while the computer is running on battery power. A short time a fter the end of one of these eve[...]

Adding or replacing memory modules Adding memory can help i m prove your computer's performance. Your computer is like your physical work area. The hard drive is the filing cabinet wher e you store your work an d the memory is the desk where you work. Wh en your memory isn’t big enough to hold a ll your work easily, like a desk overflowin g [...]

7. Slide the service do or forward slightly (2) , lift the front right corner of the service door (3) , and then maintain an angle wh ile removing the service door (4) . 8. If you are replacing a memory module, remove the existing memory module: a. Pull away the retention clips (1) on each side of the memory module. The memory module tilts up. Impr[...]

b. Grasp th e edge of th e memory module (2) , an d then gently pull the module out of the memory module slot. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch th e components on the memory modul e. To protect a memory modu le after removal, place it in an electrostatic-saf e container. 9. Inse[...]

10. Replace the service door. 11. Replace the battery. 12. Turn the computer ri ght-side up, and then re connect external power and extern al devices. 13. Turn on the computer. Improving performance 59[...]

Updating programs and drivers HP recommends that you up date your prog rams and drivers on a regular basis to the latest versions. Updates can resolve issues an d bring new features an d options to your compu ter. Technology i s always chan ging, and updating programs and d r ivers allows yo ur computer to run the late st technology available . For[...]

Cleaning your computer Cleaning your computer an d external de vices helps keep them in good working cond ition. If you don't clean your computer, d ust and dirt particles can bu ild up. CAUTION: Avoid using the following cl eaning pr oducts to clean your computer: Strong s olvent s, such a s al cohol, acetone, ammonium chloride, methylene chl[...]

Traveling with or shipping your computer If you have to trave l with or ship your com puter, he re are some tips to keep in mind to keep your equipment safe . ● Prepare the comput er for traveling or shipping: ◦ Back up your informa tion to an external d rive. ◦ Remove all discs and all external media cards, such as digital storage cards, fro[...]

9 Securing your computer and information Computer security is essential for protectin g the confiden tiality, integrity, and avail ability of your information. Standard se curity solutions provided by the Windows operating syste m, HP applications, the non-Windows Setup Utility (BIOS), and other third- party software can help protect your computer [...]

Using passwords A password is a group of characters that you choo se to secure your computer information and to protect online t ransactions. Seve ral types of passw ords can be set. F or example, whe n you set up your computer for the first time, you were asked to create a u ser password to secu re your computer. Additional passwords can be set in[...]

Setting Setup Utility (BIOS) passwords Password Function Administrator password ● Must be entered each time you access Setup U tility (BIOS). ● If you forget your administrator password, you cannot access Setup Utility (BIOS). NOTE: The administrator password can be used in place of the power-on password. NOTE: Your administrator password is no[...]

Using antivirus software Computer viruses can disable program s, utilities, or the operating system, or cause them to function abnormally. Antivirus software can detect most viruses, destroy them , and in most cases, repair any damage they h ave caused. For more information abo ut computer viruses, type viruses in the Search box in Help and Support[...]

If you have instal led third-party software after yo u purchased your computer, regularly update the software. Software compani es provide software updates to their products to correct security problems and improve functionali ty of the software. Securing your wireless network When you set up you r wireless network, alw ays enable security fe ature[...]

10 Using Setup Utility (BIOS) and System Diagnostics Setup Utility, or Basic In put/Output System (BIOS), controls co mmunication between all the input and output devices on the system (such as disk drives , display, keyboard, mous e, and printer). Setup Utility (BIOS) includes settings for the types of devices installed, the sta rtup sequence of t[...]

Determining the BIOS version To determine whether available BIO S updates c ontai n later BIOS versions tha n those currently installed on the computer, you need to know the version of the system BIOS currently installed. BIOS version informa tion (also known as ROM date and System BIOS ) can be displayed by pressi ng fn + esc (if you are already i[...]

4. Double-click the file that has an .e xe extension (for example, filename .exe). The BIOS instal lation begins. 5. Complete the installation by foll owi ng the on-screen instructions. NOTE: After a message on the screen rep orts a su ccessful installation, you can delete the downloaded file fro m your hard drive. Using System Diagnostics System D[...]

11 Backing up, restoring, and recovering Your computer includes t ools provided by the operating system and HP to help you safeguard your information and re trieve it if ever needed. Creating backups 1. Use HP Recovery Manage r to create re covery media immediately after you set up the working computer. 2. As you add hardware and soft ware pr ogram[...]

● Store the recove ry media in a safe locat ion, separate from the computer. ● If necessary, you can exit the progra m before you have finished creating the recove ry media. The next time you open HP Re covery Manager, you will be prom pted to continue the process. Creating the r ecovery media 1. Select Start and type recovery in the sear ch fi[...]

Backing up system and personal information Your computer stores information that is important to you, such as files, emails, and pho tos, and you will want to keep that information even if you dow nload a virus or the syste m stops working properly. How completely you are able to re cover yo ur files depends on how re cen t your backup is. As yo u [...]

Creating a backup using Wi ndows Backup and Restore Windows allows you to back up files using Win dows Backup and Restore. You ca n select the level you want to back up , from individual fo lders to drives. Th e backups are co mpressed to save spa ce. To back up: 1. Select Start > Control Panel > System and Security > Backup and Restore . [...]

Restore and recovery Restoring to a previou s system restore point Sometimes installing a softw are program causes your computer or Windows to behave unpredictably. Usually uninstalling th e software fixes the problems . If uninstalling does not fix the probl ems, you can restore the computer to a previous system restor e point (created at an ea rl[...]

● If the recovery media do not work, you can obta in recovery discs for your system from the H P website. ● The Minimized Image Reco very option is recommende d for advanced use rs only. All hardware- related drivers an d software are re- installed, bu t other software applications are not. Do not interrupt the process until it is comp lete, ot[...]

Changing the co mputer boot or der To change the boot or der for recovery discs: 1. Restart the computer. 2. Press esc while the computer is re starting, and then press f9 fo r boot options. 3. Select Internal CD/DVD ROM Drive from the boot option s window. To change the boot o rder for a recovery flash drive: 1. Insert the flash drive into a USB p[...]

12 Specifications Input power The power information in this section may be helpfu l if you plan to travel internationally with the computer. The computer op erates on DC power, whi c h can be sup p lied by an AC or a DC po wer source. The AC power source must be rated at 100–240 V, 50 –60 Hz. Although the comp uter can be powered from a standal[...]

Operating environment Factor Metric U.S. Temperature Operating 5°C to 35°C 41°F to 95°F Nonoperating -20°C to 60°C -4°F to 140°F Relative humidity (noncondensing) Operating 10% to 90% 10% to 90% Nonoperating 5% to 95% 5% to 95% Maximum alti tude (unpressurized) Operating -15 m to 3,048 m -50 ft to 10,000 ft Nonoperating -15 m to 12,192 m -5[...]

13 Troubleshooting and support ● Troubleshooting ● Contacting customer suppo rt 80 Chapter 13 Tro ubleshooting an d support[...]

Troubleshooting Disc drive problems If the disc tray fails to open normally, follow these steps: 1. Insert the end of a paper clip into the release access (1) in the front bezel of the drive. 2. Press in ge ntly on the paper clip un til the tray is released, and then pull out the tr ay (2) until it stops. 3. Remove the disc (3) from the tray by ge [...]

Cannot connect to a WLAN If you have a problem con necting to a WLAN, confir m that the integrated WLAN device is turned on and properly installed on your computer. 1. If the wireless lig ht is off or ambe r, press the wi reless button, wireles s switch, or wireless key to turn the wireless device on. 2. Then try connecting to the WLAN again . If y[...]

on a secure netwo rk. The SSID and se curity code are a lphanumeric codes th at you enter into your computer to identify your computer to the network. ● For a network connected to your personal wirele ss router, review the router use r guide for instructions on setting up the same code s on both the router and the WLAN device. ● For a private n[...]

If the computer still ca nnot make a conn ection to a WLAN, rest art the wireless ro uter. For details , see the router manufacturer's instructions. Network status icon is not displayed If the network status icon is not disp layed in the n otification area after you config ure the WLAN, th e software driver is either missing or corrupted. A Wi[...]

Resolving a low battery level Resolving a low b attery level when externa l power is available ● Connect an AC a dapter. ● Connect an optio nal docking or expansion device. ● Connect an optional power adapter purchased as an accessory from HP. Resolving a low battery leve l when no power source is available ● Initiate Hibernation. ● Save [...]

Contacting customer support If the information provided in this u ser guide or in Help and Support does not answer your questions, you can contact H P Customer Suppor t at http://www.hp.com/ go/contactHP . NOTE: For worldwide support go to http://welcome.hp.com/ country/us/en/ wwcontact_us.html . Here you can: ● Chat online wi th an HP te chnicia[...]

14 Electrostatic Discharge Electrostatic discharge is the rele ase of static electricity wh en tw o objects come into contact—for example, the sho ck you receive wh en you walk across th e carpet and touc h a metal door knob . A discharge of static ele ctricity from fingers or other electrostati c conductors may damage electronic components. To p[...]

Index A AC adaptor 5 action keys decrease screen brightness 28 Help and Suppo rt 28 identifying 12 increase screen brightness 28 next track or section 29 play, pause, resume 29 previous track or section 29 switch screen image 28 volume down 29 volume mute 29 volume up 29 wireless 29 airport security devices 52 antivirus software, using 66 audio fun[...]

display system information 29 using 29 HP 3D DriveGuard 55 HP and third-party software updates, installing 66 HP Connection Manager software 16 HP Recovery Manager 75 hubs 46 I input power 78 installing critical security updates 66 optional security cable lock 67 integrated nume ric keypad, identifying 12, 30 integrated webcam light, identifying 8,[...]

S scrolling TouchPad gesture 34 security cable lock, installing 67 security cable slot, identifying 5 security, wireless 18 serial number 14 serial number, computer 14 service labels locating 14 setting password prot ection on wakeup 38 setup of WLAN 18 Setup Utility (BIOS) passwords 65 shipping the computer 62 shutdown 45 Sleep exiting 37 initiati[...]