HP (Hewlett-Packard) C5370A инструкция обслуживания

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© Copyright Hewlett-Packard Company 1998 All rights are reserved. No part of the document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company . Publication number: C5370-90000 First edition: February 1998 Printed in U.S.A. Notice The information contained in this document i[...]

Safet y S y mbols Owner ’ s Information Please complete the following for future reference. HP Color Copier Model _________ Serial Number: Date of Purchase: Place of Purchase: Address: Phone Number: Service Contract Number: Date of Contract Expiration: If present, this symbol is placed on the copier where it is necessary for you to refer to the m[...]

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contents HP Color Copier User’s Guide iii Chapter 1 — Welcome! About Your Copier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Conventions Used . . . . . . . . . . . .[...]

iv Contents Automatic Document Feeder Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4 How to Order Quality HP Papers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4 Chapter 5 — Troubleshootin g How to Clear a Paper Jam in the Paper Tray . . . . . . . . . . . . . . . . . . . . . . . . . [...]

HP Color Copier User’s Guide v Prepare your HP Color Copier for Shipment . . . . . . . . . . . . . . . . . . . . . . . . . 8-5 Chapter 9 — Technical Information Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3 Ordering Accessories and Supplies . . . . . . . . . . . . . . [...]

vi Contents[...]

HP Color Copier User’s Guide 1-1 Welcome! 1 W elcome to your new Hewlett-Packard Color Copier! And welcome to this User ’ s Guide, which will help you set up and use your Color Copier . HP Color Copier 145 and 155 (with automatic document feeder) HP Color Copier 140 and 150[...]

1-2 Welcome! About Your Copier W ith your HP Color Copier , you can produce high-quality color and black and white copies on letter- (8.5 x 1 1 in.) and A4- (210 x 297 mm, the European standard) sized paper . Y ou can print on a variety of paper types, including plain paper , premium inkjet paper , photo paper , transparency film, and iron-on trans[...]

HP Color Copier User’s Guide 2-1 Settin g Up Your New HP Color Copier 2 This chapter presents recommendations for placement of your HP Color Copier and presents the nine simple steps for unpacking and setting up your copier . Be sure to perform the steps in the order listed. Copier Location and Environment  Use only within normal office temper[...]

2-2 Settin g Up Your New HP Color Copier Step 1 — Unpack Your HP Color Copier 1 Remove the cardboard tray containing the accessory items. 2 Rest the box on its side and pull out your HP Color Copier . 3 Remove the packing material and the orange packing tape from the outside of the copier . TIP Save the packing materials in case you ever need to [...]

HP Color Copier User’s Guide 2-3 5 V erify that the following items are included with your HP Color Copier: a front-panel overlay (has text on it) b one black and one color print cartridge c User’s Guide d power cord (appropriate for your location) e Help card If any of the items are missing or damaged, contact the dealer from whom you purchase[...]

2-4 Settin g Up Your New HP Color Copier Step 3 — Unlock Your HP Color Copier The scanner lock is under the front panel. Unlock the scanner by twisting the green knob under the front panel toward the back of your HP Color Copier , until it stops. The knob only turns one way . NOTE Leave the scanner unlocked unless y ou need to move y our HP Color[...]

HP Color Copier User’s Guide 2-5 Step 4 — Load Paper Into Your HP Color Copier 1 Remove the yellow/orange shipping inserts from the paper tray , if you have not already done so. 2 Slide the paper width and length adjusters to their outermost positions. 3 Insert a stack of up to 150 sheets of paper into the bottom (IN) tray , print side down, un[...]

2-6 Settin g Up Your New HP Color Copier Step 5 — Insert the Color and Black Print Cartrid g es 1 Lift the document cover , open the print cartridge access cover, and remove the yellow/orange shipping insert from the inside of the cartridge cradles. TIP Keep and store the shipping insert and other packing materials in case you ever need to move o[...]

HP Color Copier User’s Guide 2-7 3 Remove the color print cartridge (the thicker one, part number C1823A) from its package and, being careful to touch only the black plastic, gently remove both the green pull tab and blue tape covering the nozzles. CAUTION Be careful not to touch the g old-colored contacts. 4 Push the color print cartridge firmly[...]

2-8 Settin g Up Your New HP Color Copier Step 6 — Connect the Power Cord The HP Color Copier comes with a power cord for the country to which it is shipped. If the plug on your power cord does not look familiar , contact your dealer or local HP Sales and Support Office. See “HP Customer Support” on page 6-2 for more information. WARNING Power[...]

HP Color Copier User’s Guide 2-9 Step 7 — Set the Front Panel Lan g ua g e and Default Paper Size The front panel initially displays English as the default language and assumes letter-sized paper (8.5 x 1 1 in.) as the default paper size. T o change the default language and associated paper size, perform the following steps. 1 While holding dow[...]

2-10 Settin g Up Your New HP Color Copier Step 8 — Ali g n Your Black and Color Print Cartrid g es Before you start using your HP Color Copier , you need to align the black and color print cartridges to ensure the best copy quality . When you turn on your HP Color Copier for the first time, you will see the message “Initializing,” followed by[...]

HP Color Copier User’s Guide 2-1 1 4 Now look closely at the set of vertical bars, and determine which set lines up the best. 5 Select the letter that represents the best vertical alignment on the page, and press Select/Resume . If necessary , use the Plus ( + ) and Minus ( – ) buttons on the front panel to change the letter on the display . 6 [...]

2-12 Settin g Up Your New HP Color Copier Step 9 — Test the Copier Use the copier ’ s built-in Self T est to verify that the copier is operating properly . The Self T est Page lists current front panel settings and, if you are using Model 145 or 155, tells whether the automatic document feeder is attached properly . 1 Make sure the Best, Normal[...]

HP Color Copier User’s Guide 3-1 Cop y in g 3 This chapter explains how to make copies and how to use the special copying features of the HP Color Copier . It also explains how to use other features on the copier front panel and special considerations of the automatic document feeder (Models 145 and 155 only). How to Make Copies 1 If it is not al[...]

3-2 Copyin g 2 Manually (on the copy glass): Lift the document cover , place the original face down on the glass along the two green borders, and close the document cover . Put the long edge of your original along the longer green border . NOTE Be sure to place all ori g inals, includin g small photo g raphs, in the corner alon g the two g reen bor[...]

HP Color Copier User’s Guide 3-3 3 If you are making more than one copy , press the Plus ( + ) button or the Number of Copies button followed by the Plus (+) button until the appropriate number is displayed on the front panel. 4 Adjust the way your copy will look using the Copy Quality , Reduce/Enlarge, Lighter/Darker , and Color Intensity button[...]

3-4 Copyin g Number of Copies Y ou can specify the number of copies to make in either of two ways:  When “1 copy” is displayed on the front panel, press the Plus ( + ) button.  Press the Number of Copies button, then press the Plus ( + ) button. Cop y Qualit y The Copy Quality button changes the speed and quality of the copies you make. Y[...]

HP Color Copier User’s Guide 3-5  Auto Fit pre-scans the original to determine where its edges are. Auto Fit then reduces or enlarges the original to fit on the paper you are copying onto. When enlarging, Auto Fit increases the size of the copy to the largest size that will fit on the page without distorting the image, and centers the image on[...]

3-6 Copyin g  Mirror 100% (– +) reverses the image of your original and makes a copy based on the percent reduction/enlargement you specify . Y ou can use Mirror to copy favorite photos or images onto HP Iron-On T-Shirt T ransfers. Then iron the image to make custom t-shirts, banners, and flags. Y ou can also use Mirror to copy presentation ma[...]

HP Color Copier User’s Guide 3-7 T o make copies Lighter or Darker: 1 Press the Lighter/Darker button. The range of lightness/darkness values appears on a scale on the display . 2 T o make your copy darker , press the Plus (+) button. The dot moves to the right. T o make your copy lighter , press the Minus (–) button. The dot moves to the left.[...]

3-8 Copyin g T o turn TE On/Off: 1 Press the Menu button until “TE” appears on the front panel display . 2 Press the Plus ( + ) and Minus ( – ) buttons to switch between  (off) and z (on). 3 Press Select/Resume to confirm your selection. ELC (Enhance Li g ht Colors) Use the Enhance Light Colors (ELC) setting to enhance light-color backgrou[...]

HP Color Copier User’s Guide 3-9 2 Press the Plus ( + ) or Minus ( – ) button to scroll through the available languages until the language you need appears. The following languages are available: English, Español, Deutsch, Français, Italiano, Nederlands, Dansk, Norsk, Portugués, Svenska, and Suomi. 3 Press Select/Resume to choose the display[...]

3-10 Copyin g 3 Press the Menu button until “Set Defaults” appears on the front panel display . 4 Press the Select/Resume button. The message “Current settings saved as defaults” is displayed. (This step saves the new setting—Auto Fit—as your default.) Factor y Defaults Y ou can return all the control panel settings to their factory def[...]

HP Color Copier User’s Guide 3-1 1 Usin g the Automatic Document Feeder (ADF) W ith the automatic document feeder (Models 145 and 155 only), you can feed up to 25 originals at a time. Y ou can use etter-sized or A4-sized originals in the feeder . Here are some other tips:  Always feed your originals with the printed-side facing back in the doc[...]

3-12 Copyin g[...]

HP Color Copier User’s Guide 4-1 All About Paper 4 This chapter explains the paper types you can use when copying. It also presents some tips on loading paper and transparency film, and sets forth paper requirements for originals used in the automatic document feeder . For a current list of HP copier papers, visit our website: http://www .hp.com/[...]

4-2 All About Paper  HP Photo Paper is a high-quality , glossy-finish, photo-based inkjet paper . It looks and feels like a photograph and can be mounted under glass or in an album. HP Photo paper dries rapidly and resists fingerprints and smudges.  HP Iron-On T-Shirt T ransfers can be used to transfer your designs or photos onto t-shirts, sw[...]

HP Color Copier User’s Guide 4-3 Usin g the Ri g ht Paper T y pe Option The Paper T ype option you select determines how the HP Color Copier prints on the paper you are using. Each time you load a different type of paper in the paper tray or document feeder , be sure to set the corresponding Paper T ype option on the front panel. Tips on Loadin g[...]

4-4 All About Paper Special Considerations When Usin g Transparenc y Film  Load a maximum of 80 transparency sheets at a time.  Be sure to specify “T ransparency” as the Paper T ype setting.  Ink dries slower on film. Be sure to allow enough time for the ink to dry before using the transparency .  If you are copying from a transpare[...]

HP Color Copier User’s Guide 5-1 Troubleshootin g 5 This chapter presents procedures for resolving paper jams in the paper tray and automatic document feeder (Models 145 and 155 only). It also includes lists common copying problems and their solutions. How to Clear a Paper Jam in the Paper Tra y The message “Paper Jam” appears on the display [...]

5-2 Troubleshootin g 5 If all else fails, remove the paper tray by pinching together the two levers under the paper tray . Pull the tray toward you, and gently remove the jammed paper . Then slide the paper tray back into the copier . 6 T urn the copier off, then on again to continue copying. If paper has jammed in the copier , but no message is di[...]

HP Color Copier User’s Guide 5-3 3 Check to make sure the margins are aligned and not skewed. a Fold the Self Test Page in half carefully so that the “A” and the “C” along the left margin line up. b Line up the equal signs (=). c Verify that the vertical line next to the “A” appears between the two vertical lines next to the “C” ([...]

5-4 Troubleshootin g Front Panel Messa g es Messa g e What You Should Do Power Save On The front panel displays this message when the OfficeJet Pro has not been used for 12 hours or more. Press any button on the front panel or load originals in the automatic document feeder . Door Open. Close cartridge door . Close the print cartridge door . Paper [...]

HP Color Copier User’s Guide 5-5 . Remove and check color cartrid g e. V erif y Part Number: C1823A The wron g tri-color cartrid g e is installed. Remove it, and re p lace it with the correct cartrid g e, p art number C1823A. Unlock scanner . The scanner is locked. T urn off the HP Color Co p ier . The scanner lock is located beneath the front p [...]

5-6 Troubleshootin g The print cartridges need to be replaced. The HP Color Copier black or color cartridge may need to be replaced. The best way to check this is to print a Self T est Page. (See the procedure on page 2-12.) If any of the colored bars are missing (blue, magenta, or yellow), the color print cartridge must be replaced. Y ou are makin[...]

HP Color Copier User’s Guide 5-7 The Paper Size setting on the front panel is set to A4, and letter-size paper is loaded, or the Paper Size setting is set to letter , and A4-size paper is loaded. Check to make sure that Paper Size is set correctly . See “Copy Paper Size” on page 3-9. Auto Fit, Clone, or Poster not workin g properl y Possible [...]

5-8 Troubleshootin g The HP Color Copier may not be turned on. T urn the HP Color Copier on by pressing the Power button on the front of the product in the bottom right corner . The current Copy Quality setting will light up, and a message will appear on the front panel. The paper has jammed in the copier . Clear the paper jam using the procedure o[...]

HP Color Copier User’s Guide 5-9 Y ou are copying a page with very dark colors. Press the Lighter/Darker button. Press the Minus (–) button to lighten your copy . The round dot moves to the left on the scale. Y ou can also press the Color Intensity button to decrease the intensity of the colors. Press the Minus (–) button to reduce the color [...]

5-10 Troubleshootin g Cop y streaked, smeared, or with white horizontal lines Possible Causes Solutions The Paper T ype setting does not match the paper loaded in the paper tray . If you are using special papers, such as photo, premium inkjet, iron-on, or transparencies, you need to make sure the Paper T ype setting you selected matches the type of[...]

HP Color Copier User’s Guide 5-1 1 . Y ou are co py in g an ori g inal that is g reater than 8” wide, and the solution above did not solve the p roblem. Place the ori g inal on the g lass and p lace white sheets of p a p er on toe of the ori g inal to cover the entire g lass. Copies crooked on pa g e Possible Causes Solutions The ori g inal is [...]

5-12 Troubleshootin g White lines on copies appear between adjacent black and color areas, or black and color overlap. The print cartridges may need to be aligned:  Press the Menu button until “Align Print Cartridges” appears on the display .  Press the Select/Resume button; instructions are printed. Follow the instructions that are print[...]

HP Color Copier User’s Guide 5-13 Paper repeatedly jams or the copier tears the corner of the paper .  The wrong size paper is loaded. Load the correct size paper .  The leading edge is damaged or bent. Do not use damaged paper .  The paper width and length adjusters are not set correctly . Be sure the paper width and length adjusters on[...]

5-14 Troubleshootin g[...]

HP Color Copier User’s Guide 6-1 HP Support Services 6 If you are unable to find the answer you need in this book, you can contact one of the HP support services listed in the following pages. Some support services are available only in the U.S. and Canada, while others are available in many countries worldwide. If a support service number is not[...]

6-2 HP Support Services CompuServe Support information and interactive sharing of technical information are available on CompuServe’ s HP Peripherals forum GO HPPER. T o subscribe, call CompuServe, Inc. at (800) 848-8199 (U.S.). NOTE This service is not operated b y HP. HP Customer Support If you are unable to resolve problems with your HP Color [...]

HP Color Copier User’s Guide 7-1 Maintainin g Your HP Color Copier 7 W ith minimal maintenance you can keep your HP Color Copier in top working condition. Perform the following maintenance procedures as necessary . Cleanin g the Exterior Case Use a soft, damp, lint-free cloth to wipe dust, smudges, and stains off the case. The interior of the HP [...]

7-2 Maintainin g Your HP Color Copier T o clean the glass: 1 T urn off the HP Color Copier , remove the power cord, and then raise the document cover . 2 Clean the glass with a soft cloth or sponge slightly moistened with warm water and a mild soap or detergent. Y ou may also use glass cleaner . CAUTION Do not use abrasives, acetone, benzene, or ca[...]

HP Color Copier User’s Guide 7-3 Cleanin g Cartrid g es Use the Clean Cartridges feature when the Self T est Page shows streaking or white lines through any of the colored bars. Do not clean cartridges unnecessarily . This wastes ink and shortens the life of your print cartridges. T o clean the cartridges: 1 Press the Menu button repeatedly until[...]

7-4 Maintainin g Your HP Color Copier[...]

HP Color Copier User’s Guide 8-1 Hewlett-Packard Limited Warrant y 8 Model Number: C5370A Product Numbers: 140, 145, 150, and 155 Duration of Limited W arranty (Hardware): 1 Y ear Duration of Limited W arranty (Print Cartridges): 90 Days Extent of Limited Warrant y 1 HP warrants to you, the end-user customer , that HP hardware, accessories and su[...]

8-2 Hewlett-Packard Limited Warranty 6 HP MAKES NO OTHER EXPRESS W ARRANTY OR CONDITION WHETHER WRITTEN OR ORAL. TO THE EXTENT ALLOWED BY LOCAL LA W , ANY IMPLIED W ARRANTY OR CONDITION OF MERCHANT ABILITY , SA TISF ACTOR Y QUALITY , OR FITNESS FOR A P AR TICULAR PURPOSE IS LIMITED TO THE DURA TION OF THE EXPRESS W ARRANTY SET FOR TH ABOVE. Some co[...]

HP Color Copier User’s Guide 8-3 Warrant y Service Express Service T o obtain HP express repair service, the customer must contact an HP service office or an HP Customer Support Center for basic troubleshooting first. If a customer unit needs a minor part replacement and these parts can normally be replaced by the customer , the customer-replacea[...]

8-4 Hewlett-Packard Limited Warranty Returnin g Your HP Color Copier for Service Before You Call Before you call HP Customer Support: 1 Make sure that the copier is plugged in and powered on, that the specified inkjet print cartridges are installed correctly , and that the recommended paper is properly loaded in the input tray . 2 Review the setup [...]

HP Color Copier User’s Guide 8-5 Prepare y our HP Color Copier for Shipment 1 T urn on the HP Color Copier , and leave it on for at least 2 minutes. 2 Raise the document cover , and then raise the print cartridge access cover . 3 Remove both print cartridges and close the print cartridge latches. Place print cartridges in an airtight bag so they [...]

8-6 Hewlett-Packard Limited Warranty 7 Pack the copier for shipment using the original packing materials. 8 Please also include the following items in the box:  A brief description of symptoms for service personnel (samples of print quality problems are helpful).  A copy of the sales slip or other proof of purchase to establish the warranty c[...]

HP Color Copier User’s Guide 9-1 Technical Information 9 Speed Specifications Copy speed is related to the complexity of the document. Black Copy Speed (letter-sized, text) Fast mode: 9 pages per minute Normal mode: 8 pages per minute Color Copy Speed (letter-sized, mixed text and graphics) Fast mode: 3 pages per minute Normal mode: 1 page per mi[...]

9-2 Technical Information Black Resolution Fast: 300 x 300 dpi Normal: 600 x 600 dpi Best: 600 x 600 dpi Color Resolution Fast: 300 x 300 dpi Normal: 600 x 300 dpi CREt Best: 600 x 600 dpi CREt Colors Up to 16.8 million Other Resolution Enhancement technology (REt)/Color (CREt) CopySmart text enhancement technology, which includes:  Text Enhance[...]

HP Color Copier User’s Guide 9-3 Re g ulator y Notices FCC Statement (U.S.A.) The United States Federal Communications Commission (in 47 CFR 15.105) has specified that the following notice be brought to the attention of users of this product. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant[...]

9-4 Technical Information Orderin g Accessories and Supplies In the U.S., you may order printer supplies by calling HP Direct, (800) 538-8787, to get the name of your local authorized HP dealer. Outside the U.S. call your local authorized HP dealer. Supplies/Accessories HP Reorder Number Print cartridges Black print cartridge 51645A T ri-color prin[...]

HP Color Copier User’s Guide I-1 index A ADF - see automatic document feeder 5-10 aligning print cartridges 2-10 alignment horizontal 2-10 vertical 2-11 Auto Fit 3-5 does not work properly 5-7 automatic document feeder how to clear a paper jam 3-11, 5-2 image of rollers included on copy 5-10 loading originals 4-4 paper specifications 4-4 tips 3-1[...]

I-2 D damage parts 2-3 dark colors 5-9 darkness, copy 3-6 defaults changing 3-9 factory 3-10 front panel 3-9 indicator 3-9 paper size 2-9 when reset 3-3 E edges cut off 5-6 ELC (Enhance Light Colors) changing the setting 3-8 enlarging 3-4 Entire 91% 3-4 environmental specifications 9-2 error messages 5-3 F factory defaults 3-10 how to reset 3-10 fa[...]

HP Color Copier User’s Guide I-3 changing copy paper size 3-9 heavyweight inkjet 4-1 how to order from HP 4-4 HP papers to use 4-1 inkjet 4-1 iron-on t-shirt transfers 4-2 jams 5-13 loading 2-5 ordering 9-4 output tray capacity 2-5 photo 4-2 recommended types 4-2 settings to use 4-3 size 2-9, 3-9 tips on loading 4-3 to use when copying 4-1 transp[...]

I-4 power 9-2 speed 9-1 speed specifications 9-1 streaked copies 5-10 support CompuServe 6-2 HP FIRST 6-1 internet 6-1 on-line services 6-1 T text splotchy 5-11 text enhancement 3-7 turning it off 3-8 tip, what this label means in the user’s guide 1-2 torn paper 5-13 transparencies loading 4-4 tips on using 4-4 transparency film 4-1 loading 4-3 t[...]