HP (Hewlett-Packard) CF399A#BGJ инструкция обслуживания

LASERJET PRO 400 Software Technical Reference M401[...]

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HP LaserJet Pro 400 M401 Printer Series Software Technical Reference[...]

Copyright and License © 2012 Copyright Hewlett-Packard Development Company, L.P. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in[...]

Table of contents 1 Documen t and product basics ..... .............. .............. .............. .............. ............... .............. . 1 Purpose and scope ...... ........... ......... ........... ........... ........... ........... ......... ........... ........... ........ ...... 2 Software ava ilability and lo calization ... ........[...]

Advanced ta b features ............... .............. ............. ............... ...... 19 Printing Sho rtcuts tab featu res ..................................................... 22 Paper/Qu ality tab featu res ....... ................. ................ ................. 26 Effects tab features ...................................................[...]

PostSc ript ................. ........................ ........................ ................ 66 Networking tab .... .............. .......... ............ ............. ............. .............. ........ 67 Network Summary ... ............ ............ ............. ........... ............ ...... 68 IPv4 C onfiguratio n ....................[...]

HP Utility toolbar .............. .............. ............. .............. .............. 110 Supplies Status ........................................................................ 111 Device Informa tion ................................................................. . 112 File Upload ........................................................[...]

1 Document and product basics ● Purpose and scope ● Software availability and localization ENWW 1[...]

Purpose and scope This software technical reference (STR) provides information about and troubleshooting tips f or the printing-system software for the product. This STR is prepare d in an electronic for mat to serve as a qu ick-referenc e tool for Global S upport Center (GSC) agents, support enginee rs, system admin istrators, management informati[...]

Software availability and localization This section provides information about the availability of the product printing-system software and related software and firmware. Printing-system soft ware on a CD is available f rom HP fulf illment centers. Printing-system software on the Web All software that is contained on the inst allation CD is also av[...]

● Languages ● Prerequisites ● Setup ● Utilities ● x64 The Utilities folder contains the file s to run these stand-alone utilit ies: ● FileToEmail ● LogAnalyzer.exe ● Scrubber CD versions and language support The product printing-system softwa re CD is available with the following components and languages. Table 1-1 Software CD suppo[...]

Table 1-1 Software CD supported languages (continued) Language Two-letter abbreviation HP-preferred name File designation Latvian LV Latvian LVWW Lithuanian LT Lithuanian LTWW Norwegian NO Norsk NOWW Polish PL Polski PLWW Portuguese PT Portugues PTWW Romanian RO Romanian ROWW Russian RU R ussian RUWW Serbian SR Serbian SRWW Simplified Chinese ZHCN [...]

Driver languages The product provides discrete driver support in the following languages. Table 1-2 Supported discrete dri ver language s Component Language list HP PCL 6 Print Drive r ● Arabic ● Bulgarian ● Catalan ● Croatian ● Czech ● Danish ● Dutch ● English ● Estonian ● Farsi ● Finnis h ● French ● German ● Greek ● [...]

Installer languages The product provides installer componen t support in the following languages. Table 1-3 Installer compon ent languages Component Language list Administrator install Installer Common Windows installer Web registration * ● Arabic ● Bahasa Indonesian ● Catalan ● Croatian ● Czech ● Danish ● Dutch ● English ● Finnis[...]

Documentation languages The product provides documentation in the followin g languages. Table 1-4 Document ation lang uages Language User Guide Help and Learn Center Warranty and Legal Guide Install Notes (Windows) Hardware Install Guide A r a b i c XXXXX B a h a s a I n d o n e s i a n XXXXX Bulgarian X C a t a l a n XXXXX C z e c h XXXXX D a n i [...]

Table 1-4 Documentation languages (co ntinued) Language User Guide Help and Learn Center Warranty and Legal Guide Install Notes (Windows) Hardware Install Guide S l o v a k XXXXX S l o v e n i a n XXXXX S p a n i s h XXXXX S w e d i s h XXXXX T h a i XXXXX T u r k i s h XXXXX U k r a n i a n X S i m p l i f i e d C h i n e s e XXXXX Traditional Chi[...]

10 Chapter 1 Doc ument and product ba sics ENWW[...]

2 Windows software description and installation Introduction The product comes with software and installers fo r Microsoft Windows and Ap ple Computer, Inc., Mac systems. Linux and UNIX systems are supported, a nd software is available on the Web. For information about specific system installers, drivers, and co mponents, see the sectio n that corr[...]

Install overview The printing-system software CD contains the prod uct software. The printing -system software can al so be installed when the product is connected to the computer through Smart Install. For all supported operating systems, each install op tion presents a series of screens that gu ide you through the installation process. Software i[...]

CD installation and HP Smart Install installation Supported operating systems for Windows The product comes with software for the following Win dows operating systems: ● Windows 7 (32-bit and 64-bit) ● Windows Vista (32-bit and 64-bit) ● Windows XP (32-bit, Service Pack 2) ● Windows Serve r 2003 (32-bit, Servi ce Pack 3) NOTE: Basic print a[...]

HP LaserJet software co mponents for Windows Installer The Installer is a Windows–only software component that provides an insta ller for the driver files, connects the product to the user's computer, inst alls software components, launches configuration utilities, and provides links to Web sites or documentation. Uninstaller The uninstall p[...]

NOTE: For a list of HP LaserJet Pro 400 M401 print drivers, updated HP pr inting-system software, and product-support information, go to: www.hp.com/ support/l jm401series The Windows XP, Windows Server 2003, Windows Server 2008 a nd 2008 R2, Wi ndows Vista, and Windows 7 operating system s support the HP PCL 6, PCL 5 Universal Print Driver, and PS[...]

The appearance and names of the driver tabs ca n va ry, depending on the operating system. These driver settings apply only while that software program is open. You can control the drivers directly from the Printers folder. Here you have access to two sets of driver tabs: the Printing Preferences tabs and the Properties tabs. The settings that you [...]

Printer Properties driver tabs This set of tabs controls the driver behavior and dr iver connections. To gain access to the Printer Properties tabs, follow these step s: 1. Depending on your operating system, cli ck the Start button and then do one of the following to find the list of insta lled printers: ● Click Devices and Printers or Printers [...]

In supported Windows operating environments, so me technically invalid print-driver configurations result in warning messages. For example, duplexing is not possibl e when pr inting an envelope. The following figure sh ows an incompatible print settings warning. Figure 2-1 Incompatible print settings warning If you c lick the OK button, the Incompa[...]

If you want to keep the co nflicting setting, click the Keep this setting, and I will change it later option, and then click the OK button. NOTE: In this example, the co nflict can be resolved ma nually. If the con flict is not resolved when the driver is closed, then the same dialog appears aga in when a print job is sent to the product. Advanced [...]

Graphic The Graphic setting contains the following controls: ● True Type Font settings True Type Font Use the Substitute with Device Font option (the default setting) to print documents that contain TrueType fonts by using eq uivalent printer fonts. Th is permits faster printing; however, you might lose special characters that the equivalent pri [...]

Printer Features The Printer Features setting contains th e following controls: ● Print All Text as Black The feature is Disabled by default. When Enabled is selec ted, the driver pr ints all text as blac k regardless of the original document text color. Color text is printed as black, exc ept for white text, which remains white. (White text is a[...]

Printing Shortcuts tab features ● Use defined printing shortcuts ● Create a custom printing shortcut NOTE: The Printing Shortcuts tab is located on the Printing Preferences tab set. For information about how to access these tabs, se e Printing Preferences driver tabs on page 16 , Use the Printing Shortcuts tab to store specific combination s of[...]

● Factory Defaults ● General Everyday Printing ● Envelopes ● Cardstock Heavy ● Labels ● Transparencies ● EcoSMART Set tings ● Booklet Printing Factory Defaults The Factory Defaults are as follows: ● Paper sizes: Letter (This setting changes according to country/region.) ● Paper source: Automatically Select ● Paper type: Unspec[...]

Paper source The following options are available: ● Automatically Select (default) ● Printer auto select ● Manual Feed in Tray 1 ● Tray 1 ● Tray 2 Paper type The Paper type setting is a drop-down menu that lists al l of the supported pap er types. For detailed information on the supported paper types, see the user guid e. Print on both si[...]

Cardstock Heavy These settings ar e automatically selected: ● Paper sizes: Letter (This setting changes according to country/region.) ● Paper source: Automatically Select ● Paper type: Unspecified ● Print on both sides: No Labels These settings ar e automatically selected: ● Paper sizes: Letter (This setting changes according to country/r[...]

Create a custom printing shortcut 1. Select General Everyday Printing as a base. 2. Select the appropriate print settings on the Printing Shortcuts tab or use the settings on any of the Printing Preferences tabs. 3. On the Printing Shortcuts tab, click Save As... . The Printing Shortcuts dialog box appears. 4. Type a name for the custom printing sh[...]

Figure 2-5 Paper/Quality tab The Paper/Quality tab contains the following control sets: ● Paper Options ● Document preview image ● Print Quality Paper Options The settings specified in the Paper Options group box on the Paper/Quality tab apply to all of the pages of the document. The settings in the Paper Options group box ar e describe d in [...]

● Special pages Paper sizes The Paper sizes setting is a drop-down menu that li sts all of the supported paper size s. When you move the mouse over the dimensions labe l, the mouse cursor changes from an arrow to a gloved hand. Click the dimensions label to toggle between English and metr ic units. Because paper-si ze settings in most so ftware p[...]

Paper size The width and height values can be changed by t ypi ng numeric strings into the edit boxes in the Paper Size group box. Any entry that is greater than the maximum limit s of the width and height control is rounded down to the maximum valid entry, while any entry that is smal ler than the minimum limits of the width and height control is [...]

Paper type The Paper type drop-down menu shows the first few paper types that the product supports and an entry for More . Clicking More opens the Type Is dialog box. Click the + next to Type Is and its subcategories to view all of the pa per types that the product supports. For detailed information on the supported paper types, see the user guide.[...]

Print pages on different paper Use the Print pages on different paper options to select an alternative p aper type or source for the first, last, or other pages of a document. The following ar e the Print pages on differen t paper opti ons: ● Pages in document. Select which pages are customized: the First page, the Last page, or specify a page ra[...]

The Print Quality drop-down menu contains the following resolution options. ● 600 dpi ● FastRes 1200 (the default setting) ● ProRes 1200 (180 l pi) ● ProRes 1200 (132 l pi) EconoMode Select the EconoMode check box to enable t his feature. When this feature is turned on, the prod uct uses less toner on each page, ext ending the life of the t[...]

Figure 2-6 Effects tab The Effects tab contains the following controls: ● Resizing Options ● Document preview image ● Watermarks Resizing Options The Resizing Options group box consists of the following controls: ● Actual size (default) ● Print document on ● Scale to fit ● % of actual size Actual size Actual size is the default settin[...]

Print document on Click the Print document on option to format the document fo r one paper size and then print the document on a different paper si ze, with or without scaling the image to fit the new paper size. The Print document on control is disabled by either of the following conditions: ● The % of actual size value i s not 100. ● The Page[...]

The following se ttings disable % of actual size : ● Print document on (on the Effects tab) is selected ● Pages per sheet (on the Finishing tab) is not 1 Document preview image The document preview image is a line-drawn image of a page that represents graphics and text. The document preview image is always oriented so that the contents of the p[...]

Watermarks are applied to logical pages. For e xample, when Pages per sheet is set to "4" and First page only is turned off, four watermarks appear on the physical page (one on each logical page). Click Edit , and the Watermark Details dialog box ap pears. Figure 2-7 Watermark Details dialog box The dialog box shows a pr eview image and p[...]

To name the new watermark, type th e selected watermark text in the Watermark Message edit box. To delete a wa termark, se lect the watermark in the Current Watermarks list, and then click Delete . A warning appears asking whether y ou are sure you want to delete the selected item. Click Cancel if you want to keep the watermark. Click OK to delete [...]

● Shading The default Shading setting for new and pr eset watermarks is Very light . The fo llowing range of shades is available from the Shading drop-down menu: ◦ Lightest ◦ Very light (defaul t) ◦ Light ◦ Medium light ◦ Medium ◦ Medium dark ◦ Dark ◦ Very dark ◦ Darkest These values represent th e intensity of the gray that is [...]

Table 2-1 Font Attribute settings for new and pre set watermarks (contin ued) Setting New watermark Preset watermark Size 80 Varies by language Style Regular Regular Click the OK button to accept al l of the changes that ha ve been made in the Watermark Details dialog box. Clicking the Cancel button does not cancel all of the changes. If you make c[...]

● Document Options ● Document preview image ● Orientation Document Options The Document Options group box contains th e following controls: ● Print on both sides ● Flip pages up ● Booklet layout ● Pages per sheet ● Print page borders ● Page order Print on both sides NOTE: For models that do n ot have th e automa tic duplexing feat[...]

NOTE: To make the Print on Both Sides check box available in the document options, set the Duplex Unit (for 2–sided printing) setting to Installed on the Device Settings tab in the print- driver Properties tab set. Cardstock pa per can be manually pr inted on the second side. Transpar encies and lab els should never be printed on the second side.[...]

When you select Left binding or Right bi nding , the docum ent preview im age changes to show the location of the binding. If the Pages per sheet setting is on the default se tting of 1 , it automatically changes to 2 pages per sheet . If you change the Pages per sheet setting manually to 4, 6, 9, or 16 pages per sheet, the book let setting is disa[...]

Print page borders Print page borders sets a line around each page image on a printed sheet to he lp visually define the borders of each logic al page. Page order The Page order drop-down menu contai ns four selections: ● Right, then Down ● Down, then Righ t ● Left, then Down ● Down, then Left Document preview image The document preview ima[...]

You can toggle orientation between po rtrait and land scape by clicking the do cument preview image. If you select the Rotate by 180 degrees check box, no change occurs in the docum ent preview image. Services tab features NOTE: The Services tab is located on the Printing Preferences tab set. For information about how to access these tabs, see Prin[...]

Internet Services The Internet Services group box contains the Select a destination drop-down menu with the following selections: ● Online diagnostic tools . Downlo ad diagnostic tools ● Support and troubleshooting . This is the main Web site for HP LaserJet Pro 400 M401 Printer Series product support. ● Product manuals . View or download pro[...]

Form to Tray Assignment A network administrator can use Form to Tray Assignment to specify the paper size in each input tray. The product sup ports more than one source of p aper. You can a ssign a form (whic h defines the pape r size and margins) to ea ch paper source. When a form is matched t o a source, you can select the form when you print. Th[...]

Installing external fonts Follow these steps to install external fonts. 1. Depending on your operating system, cli ck the Start button and then do one of the following to find the list of insta lled printers: ● Click Devices and Printers or Printers and Faxes ● Click Control Panel and then click Printers , or first click Hardware and Sound , an[...]

Removing external fonts 1. Depending on your operating system, cli ck the Start button and then do one of the following to find the list of insta lled printers: ● Click Devices and Printers or Printers and Faxes ● Click Control Panel and then click Printers , or first click Hardware and Sound , and then click Printers ● Click Settings , and t[...]

If your environment does not supp ort bidirectional communication, the Update Now setting is unavailable, so y ou must manually conf igure the options on this tab. If you have more than one driver installed fo r th e product (for example, the default HP PCL 6 print driver and the HP PCL 5 Universal Print Driver), the Update Now feature works automa[...]

Figure 2-12 About tab The About tab lists driver installation file names and their version numbers. The About tab also indicates whether the driver was autoconfigur ed, wh ether administrator preferences were set, the date the driver was last configure d, and whether the co nfiguration is autoconfigured or user- configured. The About button is also[...]

Table 2-3 Automatic discovery and driver configur ation through bidirectional communicat ion 1 Connection type Add Printer Wizard install Common installer Network Yes Yes Direct connection No Yes 1 The table applies to Windows XP, Windows Server 2003, Windows Server 2008 and 200 8 R2, Windows Vista, and Windows 7. Bidirectional communication In env[...]

Table 2-4 EAC availability in Microsoft Windows and Mic rosoft Share Method Connection type Microsoft Share 1 2000 XP 2000/XP host with 2000/XP client/ Windows Server 20 08 and 2008 R2/Windows Vista USB Network Jetdirect TCP/IP x x x IPX/SPX x x x Standard TCP/IP (HP) x x x TCP/IP (MS) x x x IPX/SPX (HP) x x x Add Printer Direct connect Parallel US[...]

Table 2-5 EAC availability in No vell Netware environments Method Connect ion type Novell Netware 4.x Netware 5.x Bindery queue NDS queue Bindery queue U S B Network Jetdirect TCP/IP x x x IPX/SP X Standard TCP/IP (HP) TCP/IP (MS 1 ) IPX/SPX (HP) 1 Bidirectional functionality is supported only with the client so ftware from Novell. It is not suppor[...]

3. Click the Properties or Printer Pro perties item. 4. Click the Device Settings tab. 5. If necessary, click the Installable Options list to expand it and show the options. 6. In the Automatic Configuration drop-down menu, select the Update Now item. 7. Click the OK button to save the setting. HP Reconfiguration Utility If you are already using th[...]

● Courier New ● Times New Roman HP ePrint With HP ePrint , you can print anywhere, anytime, from a mobile ph one, la ptop, or any other mobile device. HP ePrint works with any em ail-capable device. If you can e-mail , you can print to an HP ePrint- enabled product. For more details, go to www.hpeprintcenter.com . NOTE: The product must be conn[...]

Click the Help & Learn Center link on the Documentat io n screen of the installer to open an HTML help system that provides step-by-step instructions for pe rforming specific tasks, in cluding clearing jams and loading trays. Figure 2-13 Help & Learn Center The Help & Learn Center can also be opened from the Windows Start menu. 1. Click[...]

HP LaserJet toner cartridges . Th is software was developed for home, micro, and small business environments. ● Customer downloads the HP Toner Authentication software from HP.com and installs it on his or her computer. ● The software checks to see if the prod uct needs software or firmware upgrades ◦ Software or firmware upgrades can be inst[...]

4. Find the IP address on the c onfiguration page. Figure 2-14 IP address location on the configuration page Configuration Report Product Name = HP LaserJet 400 M01a Formatted Number = V400005F Serial Number = VNBA22S504 Service ID = 22058 Firmware Date = 2010601_1440 Phoexix Firmware Smart Install SW Version = 10/27/2010.1.0.10301.31 Location = US[...]

Home tab Use the Home tab to access and print de tailed information re garding produc t and supply status, product configuration, network configuration , and usage. The Home tab contains the following pages: ● Device Status ● Supplies Status ● Device Configuration page ● Network Summary page ● Reports ● Event Log page Device Status The [...]

Supplies Sta tus The Supplies Status page shows the status of all of the product supplies, including the toner cartridges. Figure 2-17 HP Device Toolbox, Home tab – Supplies Status page Device Configuration page The Device Configuration page shows the values of all of th e settings that are available in the product. The contents of this pa ge are[...]

Network Summ ary page The Network Summary page contains information about th e network and its enabled features. Figure 2-19 HP Device Toolbox, Home t ab – Network Summary page Reports Use the Reports page to print the internal special pages the device generates. The following information pages are available: ● Configuration Report ● Supplies[...]

● PS Font List ● Demo Page Figure 2-20 HP Device Toolb ox, Home tab – Reports page Event Log page Use the Event Log page to track the events that occur on the product. Figure 2-21 HP Device Toolbox, Home tab – Event Log page System tab Use the System tab to view and change setti ngs for the following features: ● Device Inform ation page ?[...]

Device Information page The Device Information page contains identifying information about the product: ● Device De scription . This fiel d shows the version of the HP LaserJet Pro 400 M401 Printer Series product that is installed. ● Asset Number . Use this field to assign an identify ing asset control number to the product. ● Company Name . [...]

Print Quality page Use the Print Quality page to change the print qu ality defaults for the product. Figure 2-24 HP Device Toolbox, System tab – Print Quality page EcoSMART Console page Use the EcoSMART Cons ole page to cont rol the energy-s aving settings on the product. Figure 2-25 HP Device Toolbox, System tab – EcoSMART Console page Paper T[...]

System Setup page Use the System Setup page to change settings on the prod uct such as Jam Recovery and Auto Continue. Figure 2-27 HP Device Toolb ox, Syst em tab – System Setup page Service page Use the Service page to start the cl eaning mode procedure o n the product. Figure 2-28 HP Device Toolb ox, System tab – Service page Save and Restore[...]

Administration Page Use the Administration page to set or change the administrator password. Figure 2-30 HP Device Toolbox, Syst em tab – Ad ministration page Print tab ● Printing ● PCL5 ● PostScript Printing Use the Printing page to change the printi ng defaults for the product. Figure 2-31 HP Device Toolbox, Print tab – Printing page PC[...]

If Print PostScript errors is set to On , the product wil l print multiple pages of PostScript characters when an error is encountered. If Print PostScript errors is set to Off (default), the prod uct suppresses this printing behavior. Figure 2-33 HP Device Toolb ox, Pr int tab – PostScript page Networking tab Use the Networking tab to view and c[...]

Network Summary The Network Summary page contains all the information about the network and its enabled features. Figure 2-34 , Net working tab – Network Summary page IPv4 Configuration Use the IPv4 Configuration pane to modify settings for basi c TCP/IPv4 network configuration. If Automatic IP is configured, the Manual IP address configuration s[...]

Click Apply to keep changes. When you click the Apply button, a confirmation dialog ap pears. Click the Yes button to continue. Figure 2-35 HP Device Toolbox, Networki ng tab – IPv4 Configuration page IPv6 Configuration The IPv6 Configuration page shows t he status of the IPv6 ne twork configuration settings. This page is read-only and no setting[...]

Wireless Configuration (w ireless models only) Use the Wireless Configuration page to turn off/on the wire less capabilities for the product. Figure 2-37 HP Device Toolbox, Networking tab – Wireless Configuration page Wireless Direct Setup (w ireless mod els only) Use the Wireless Direct Setup page to enab le devices w ithin wireless range to con[...]

Table 2-6 Network Identification pane – Text Entities Text Entity Disabled status Host name Disabled if configured by BOOTP Domain name (IPv4/IPv6) Disabled if configured by BOOTP, DHCPv4, or DHCPv6 Domain name (IPv6) Disabled if configured by DHCPv6 Bonjour Service name Disabled if Bonjour is disabled Figure 2-39 HP Device Toolbox, Networking ta[...]

You may also use the Certificates page to upload a Certificate A uthority (CA) certificate to verify the email server's certificat e, for increased security Figure 2-41 HP Device Toolbox, Networ king tab — Certificates page HTTPS Enforcement page Use the HTTPS Enforcement page to securely mana ge the network device using a Web browser and th[...]

HP Web Services tab Web Services Setup page Use the Web Services Setup page to enable or disable the HP Web Services feature. Figure 2-44 HP Device Toolbox, Web Se rvices Setup p age HP ePrint page Use the HP ePrint page to print the HP ePrint information page. Figure 2-45 HP Device Toolbox, HP ePrint page ENWW HP LaserJet software components for W[...]

Apps page Use the Apps page to enable or disable t he Apps feature. Figure 2-46 HP Device Toolbox, Apps page Proxy Settings page Use the Proxy Settings page to set the HP We b Services proxy server. Figure 2-47 HP Device Toolbox, Proxy Settings page HP Smart Install tab Use the HP Smart Install ta b to enable or disa ble the HP Smart Install instal[...]

At the time of the invitation, abou t two weeks after installation, full disclosure of the informatio n to be communicated is provided. Particip ation is en tirely voluntary, an d the impact on proc essing and connection speeds is negligible. Personal information is never sent to HP unless permission is given. Figure 2-49 Welcome screen To particip[...]

Online product registration When the prod uct has been succ essfully installed and configured, and whe n an active Inter net connection exists, you can select the option to register the product with HP on the final installation screen. The following Product Registration screen is provided for registration information. Figure 2-50 Online product reg[...]

Detailed Windows installation instructions The dialog boxes shown here appear in the Windows XP Professional installation sequence. The order and appearance of dialog boxes can vary among operating systems. Use the Recommende d installation with HP Smart Install or the CD NOTE: If HP Smar t Insta ll does not s tart auto maticall y, AutoPlay might b[...]

2. A licensing agreement dialog opens. Click the I have re viewed and accept the installation agreements check box, and then click the Next button. Wait a few minutes while the program sets up, and then the Software Install dialog box appears. Figure 2-52 HP Smart Inst all — Software Install dialog box 3. Select a connection type option on the Co[...]

● For USB-connected products , follow these steps: ▲ Connect the product to the computer when prompted at the Co nnect the Product screen. The installer program opens a progr ess bar as it automatically starts the software installation. Figure 2-54 Software installation — Con nect the Product screen ENWW Detailed Windows installation instruct[...]

● For wired network connected products, follow these steps: a. Select the Connect through a wired network opti on. Figure 2-55 Software installation — Connect ion Type screen for wired network installation b. If the product's network settings are not known, select the Automatically find my product on the network option. c. If the product&a[...]

e. The Network Product(s) Found screen displays a list of products. Se lect the product to install and then click the Next butto n Figure 2-56 Softwar e installati on — Network Prod uct(s) Found s creen ● For wireless network connected products, follow these st eps: a. Select the Connect through a wireless network option, and the n click the Ne[...]

b. In the Network Product(s) Found screen, select the correct network, and then click the Next button. Figure 2-58 Software installation — Networ k Product(s) Found screen for wir eless connected installation NOTE: If the correct network does not appea r, click the Se arch Again button, or click the I do not see my wireless networ k. I will speci[...]

c. In the Product Settings screen, determine whether or not you want to enable the HP Wireles s Direct Printi ng, and then click t he Next button. Figure 2-59 Software installation — Product Se ttings screen for wireless connected installation ENWW Detailed Windows installation instructions 83[...]

4. When the installation completes, the Fini sh screen appea rs. Figure 2-60 Software installation — Finish screen ● Open the HP ePrint Center by checking the Open the HP ePrint Center web site check box. ● Have the product print a test page to verify successful installation by checking the Print a test page check box. Click the Next button t[...]

5. A confirmation d ialog box opens. Figure 2-61 Software installation — conf irmation dialog box ● Open the HP ePrint Center by checking the Open the HP ePrint Center web site check box. ● Register the product with HP by selecting the Register the product with HP check box. 6. Click the Fin ish button to complete the product installation. Pe[...]

NOTE: You can return to the previous dialog bo x by clicking the Back butt on, or exit the p rinting- system software installation by clicking the Cancel button. 1. Close all progra ms. 2. Insert the printi ng system softwa re CD into the CD-ROM drive. Th e software installer detect s the language of the operating system, and then displa ys the mai[...]

4. Select Click here for more install options to customize the software components that are installed with the product. When you have fi nished customizing the installation, click the I have reviewed and a ccept the installati on agreements check box, and then c lick the Next button to continue to the Con nection Type screen. Figure 2-63 Software I[...]

Figure 2-64 Software installation — Connection Type screen ● For USB-connected products , follow these steps: ▲ Connect the product to the computer when prompted at the Connect the Product screen. The installer program opens a progre ss bar as it automatically starts the software installation. Figure 2-65 Software installation — Connect the[...]

● For wired network connected products, follow these steps: a. Select the Connect through a wired network opti on. Figure 2-66 Software installation — Connection Type screen for network connected installation b. If the product's network settings are not known, select the Automatically find my product on the network option. c. If the produc[...]

e. A list of products is displayed on the Network Produc t(s) Found scree n. Select the product to install and then click the Next button Figure 2-67 Software installation — Network Product(s) Found screen 90 Chapter 2 Windows software description and installation ENWW[...]

● For wireless network connected products, follow these st eps: a. Select the Connect through a wireless network option, and the n click one of the check boxes. Figure 2-68 Software installation — Connectio n Type screen for wireless connected installation If you click the Yes, retrieve the wireless se ttings on my computer option , the install[...]

b. Click the Next button. The installer program prompts you to connect the USB cable, momentarily, between the computer and the pr oduct. Co nnect the cable a nd the installer program continue s automatically. Figure 2-69 Software installation — Connec t USB screen for wireless connected installation 92 Chapter 2 Windows software description and [...]

c. In the Network Protect(s) Found screen, select the correct network, and then click the Next button. Figure 2-70 Software installation — Network Protect(s ) Found screen f or wireless connected installation NOTE: If the correct network does not appea r, click the Se arch Again button, or click the I do not see my wireless networ k. I will speci[...]

d. In the Product Settings screen, determine whether or not you want to enable the HP Wireles s Direct Printi ng, and then click t he Next button. Figure 2-71 Software installation — Product Settings screen for wireless connected installation 94 Chapter 2 Windows software description and installation ENWW[...]

6. When the installation completes, the Product Co nfiguration screen appears. Figure 2-72 Software installation — Product Configuration screen ● Install the Bing search too lbar by checking the Install the Bing Toolbar check box. ● Have the product print a test page to verify successful installation by checking the Print a test page check bo[...]

7. A confirmation d ialog box opens. Figure 2-73 Software installation — conf irmation dialog box ● Open the HP ePrint Center by checking the Open the HP ePrint Center web site check box. ● Register the product with HP by selecting the Register the product with HP check box. 8. Click the Fin ish button to complete the product installation. 96[...]

Point-and Print installation Use the following information to install a print driver by using the Microsoft Poin t-and-Print feature when you do not connect directly to the product on the network. Point-and-Print is a Microsoft term th at describes a two- step print driv er installation pr ocess. The firs t step is to install a shared print driver [...]

Remove Windows software NOTE: If the print driver was installed by using the HP Driver Installation Utility, follow the instructions in the Remove the print driver by using the Wi ndows Add or Remove Programs feature on page 103 . If the driver was installed using the Add Pr inter Wizard, follow the instructions in the Remove the print driver by us[...]

4. When the process is c omplete, either click the Reboot Now button, or clear the check box and click the Reboot Later button. Figure 2-75 HP Uninstaller utility — Reboot Now button Figure 2-76 HP Uninstaller utility — Reboot Later button ENWW Remove Windows software 99[...]

Use the software CD to remove the product software The installer program on the software CD includ es a utility to remove the product software. 1. Insert the printi ng system softwa re CD into the CD-ROM drive. Th e software installer detect s the language of the operating system, and then displa ys the main menu of the installation program in the [...]

2. Click the Uninstall option, and then click the Next button. Figure 2-78 Software removal — Uninstall option selected 3. In the dialog box that opens, click the Uninstall button, and then follow the onscreen instructions to complete the process. Figure 2-79 Software removal — Uninstall button ENWW Remove Windows software 101[...]

4. When the process is c omplete, either click the Reboot Now button, or clear the check box and click the Reboot Later button. Figure 2-80 Software removal — Reboot Now button Figure 2-81 Software removal — Reboot Later button 102 Chapte r 2 Windows softw are description and installation ENWW[...]

Remove the print driver by us ing the Windows Add or Remove Programs feature If the print driver was installed by the HP Driver Installation Utili ty (HP DIU), perfor m the following to uninstall the driver: NOTE: You do not need the printing-system soft ware CD to use this uninstall method. NOTE: To uninstall the so ftware, you must log on with ad[...]

4. The HP Driver Uninstall Utility launches. Click the Uninst all button to start the uninstall process. Click Can cel to exit the HP Uninstall Utility. Figure 2-83 HP Driver Uninstall Utility screen 104 Chapte r 2 Windows softw are description and installation ENWW[...]

5. When the process is c omplete, either click the Reboot Now button, or clear the check box and click the Reboot Later button. Figure 2-84 Reboot Now button Figure 2-85 Reboot Later button Remove the print driver by using the Server Properties feature If the print driver was installed by the Add Printer Wizard, perfor m the following to remove the[...]

NOTE: To uninstall the so ftware, you must log on with administrator privileges. 1. Close all progra ms. 2. On the Start menu, do one of the foll owing steps: ● Windows XP and Windows Server 2003 : Click the Settings item, and then open the Printers and Faxes item. ● Windows Server 2008 : Click the Control Panel item, and then open the Printers[...]

3 Mac software and utilities ● Software installation methods ● Install the Mac printing-system software ● Remove the printing-s ystem software from Mac operating systems ENWW 107[...]

Software installation methods CD installation Supported operating systems for Mac The product supports the following Mac operating systems: ● Mac OS X 10.5, 10.6, and 10.7 NOTE: For Mac OS X 10 .5 and later, PPC and Intel® Co re™ Processor Macs are supported. For Mac OS X 10.6 and 10.7, Intel Co re Processor Macs are supported. Supported langu[...]

allow the user to select between the various print options and setti ngs. An HP-supplied Mac printer configuration utility is provided, which allows the user to access the HP E mbedded Web Se rver (HP EWS) for additional configur ation and product status monitoring. The follow ing are provided on the printing-system CD: ● The HP LaserJ et Install[...]

Open the HP Utility 1. Perform one of the following steps: ● From the Printer Browser menu, click the Printer Utility button. ● From the Print Queue , click the Utility icon. 2. The main HP Utility screen appe ars. Click the product in the Printers lis t. Figure 3-1 HP Utility main screen The following sections describe the screens and fe ature[...]

● Registration : Click this button to open the HP registration Web site. ● Recycling : Click this button t o open the HP Plan et Partners Recycling Program Web site. Supplies Sta tus In the Information And Support section, click Supp lies Status to open the Supplies Status screen. Figure 3-3 Supplies Status screen Click the Detailed Sup plies I[...]

Device Information In the Information And Support section, click the Device Information icon to find the product Service ID (if assigned), the firmware version ( FW Versio n ), and t he Serial Number . Figure 3-4 Device Information screen The product configuration page shows other settings; click the View Configuration Page button. File Upload In t[...]

Acrobat Reader programs for .PDF files), but can be sent direc tly to the product b y using the Fil e Upload command. ● HP LaserJet printer command language (.PRN) ● Portable document format (.P DF) ● Postscript (.PS) ● Text (.TX T) On the File Upload screen, click the Choose button to open a navigation screen. Locate the file you want to u[...]

Test In the Information And Support section, click the Test icon to send a test page to the product. Figure 3-7 Test scre en Upload Fonts In the Information And Support section, click the Upload Fonts icon to gain access to fonts that you can upload to the product. Figure 3-8 Upload Fonts scre en 114 Chapter 3 Mac software and utilities ENWW[...]

The drop-down menu in the Upload Fonts pane has the following options: ● Memory . Fonts that are available in the product memory are listed . ● Disk . Select this option to show any fonts that are installed on the product hard disk or flash disk. By default, no fonts are stored on either of these disks. To upload font s, select the font name, a[...]

Network Settings In the Printer Settings section, click the Network Settings icon to open the IPv4 Settings screen. Figure 3-10 IPv4 Settings screen This screen provide s access to IPv4 , IPv6 , Bonjour Settings , and Other Settings . Click the Configuration drop-down menu, to modi fy the following settings: ● DHCP ● BootP ● Manual You can al[...]

To view and change the Bonjour network settings, click the Bonjour Settings button. Figure 3-11 Bonjour Settings screen Bonjour is en abled by default. T o disable Bonjour, cl ick to clear the Enable Bonjour check box, and then click the A pply Now button. Supplies M anagement In the Printer Settings section, click the Supplies Management icon to c[...]

Trays Configuration Use the Trays Configuration screen to change paper size and type for each of the trays inst alled on the product. Figure 3-13 Trays Configuration screen 1. In the Printer Settings section, click the Trays Configuration icon. 2. To change the paper type, select a tray an d then select a different paper type in the Default Media T[...]

Additional Settings In the Printer Settings section, click the Additional Settings icon to open the HP EWS. Figure 3-14 Additional Settings screen To open the HP EWS, click the Open Embedded Web Server button. For information about HP EWS settings, consult the HP EWS online help. ENWW Software installation methods 119[...]

Message Center In the Information section, click the Mes sage Center icon to open the Message Center screen. The screen shows any error events th at have occurred with the product. Figure 3-15 Message Center screen Supported print drivers for Mac The HP installer provides Postscript Printer Description (PPD) files, Printer D ialog Extensions (PDEs)[...]

● Default print driver settings : The default print driver settings de termine the settings used in all print jobs , unless settings are changed in the Page Setup , Print , or Printer Properties dialog boxes. ● Product control-panel settings : Settings changed at the product control panel have a lower priority than changes made anywhere else. I[...]

Detailed Mac installation NOTE: These instructions pertain to USB , network, and wireless connections. 1. Close all progra ms. 2. Connect the USB cable between the product and th e computer, and make sure that the product is turned on . 3. Insert the printi ng system softwa re CD into the Mac CD-R OM drive. NOTE: If the installer screen does no t o[...]

5. In the License screen, select the correct language in the drop-down box, read the l icense agreement, and then click the Continue bu tton. Figure 3-17 Mac installation — License scree n 6. In the pop-up that appears, click the Agree button to confirm t hat you accept the license agreement. Figure 3-18 Mac installation — License pop-up ENWW I[...]

7. In the HP ePrint Offer screen, click the check box to install eP rint software, or clear it to decline the softwar e. Click th e Continue button. Figure 3-19 Mac installation — HP ePrint Offer screen 124 Chapter 3 Mac software and utilities ENWW[...]

8. In the Select Device screen, select the product to be installed, and then click the Continue button. Figure 3-20 Mac installation — Select Device screen If the product does not app ear, make su re that the USB conne ction is correct, click the My device is not listed check box, clic k the Continue button, select the product software to be inst[...]

9. In the Installation Options screen, select w hich option you w oul d like to install, and then click the Install button.. Figure 3-21 Mac installation — Installation Options screen 10. In the Password popup that opens, enter the user Name and Password , and then click the OK button. Figure 3-22 Mac i nstallation — Password popup 126 Chapter [...]

11. The installer program shows a p rogress bar as the installation proc ess starts. This process can take several minutes. Figure 3-23 Mac installation — Progress bar ENWW Install the Mac printing-system software 127[...]

12. In the Setup screen, you can click More Info button or click the chec k box to learn more about optional software. There is also an HP Online Privacy Statement link. Cli ck the Continue button to complete the setup, or click the Skip Setup b utton to run the setup wizard at another time. Figure 3-24 Mac installation — Setup screen 128 Chapter[...]

13. If installing a USB only connection in the Wireless Setup screen, mak e sure that the Configure your device for a wireless network check box is clear, and then click the Continue button. In the popup that opens, click the Continue button. Figure 3-25 Mac installation — Wireless Setup screen 14. Open the “Add Printer” wizard by clicking th[...]

15. To install HP ePrint, in the Wireless Direct Printing screen, click the Enable Direct Print checkbox, and click Continue . Figure 3-27 Mac installation — Download and install HP ePrint screen 130 Chapter 3 Mac software and utilities ENWW[...]

16. The installer program automatically performs the Printer Queue setup and then opens t he Web Registration scr een: Click the Register button, or click the Register later check box, a nd then click Continue . Figure 3-28 Mac installation — Web Registration screen ● If you clicked the Register button, the installation program opens the HP reg[...]

17. When the installation completes, the Summary screen ap pears. To add the HP Utility icon to your Dock, c lick the Add HP Utility to Dock selection box. Click the OK button to close the installer program. Figure 3-29 Mac installation — Summary screen Setup instructions If you clicked the Skip Setup button during the initial installation proces[...]

3. If you are insta lling the prod uc t using a USB connection, verify that the product appears in the printer list. The Name column in the printer list should di splay the product name. If this is the case, the USB setu p is comple te. If the product does not appear, or if the correct information does not a ppear in the field, see Troubleshoot the[...]

Remove the printing-system software from Mac operating systems 1. Open the Finder program. 2. Go to the Applications group, and then open the Hewlett-Packard item. 3. Double-click the HP Uninstaller item. 4. In the Introduction screen, click th e Continue button. Figure 3-30 Mac software removal — Introduction screen 134 Chapter 3 Mac software an[...]

5. In the Select Device screen, select the product, and then click the Uninstall button. Figure 3-31 Mac software removal — Select Device screen ENWW Remove the printing-system software from Mac operating systems 135[...]

6. In the passwor d popup, provide a user name an d password, and then click the OK button. Figure 3-32 Mac software remo val — Password popup The HP Uninstaller shows a progress bar as the removal process begins. Figure 3-33 Mac software removal — Progress bar 136 Chapter 3 Mac software and utilities ENWW[...]

7. When the process is complet ed, the Summ ary screen appears. Click the OK button to close the HP Uninstaller. Figure 3-34 Mac software removal — Summary screen ENWW Remove the printing-system software from Mac operating systems 137[...]

138 Chapter 3 Mac software and utilities ENWW[...]

4 Linux and Unix ● Linux information ● Unix information ENWW 139[...]

Linux information HPLIP (Hewlett-Packar d Linux Imaging & Printing) is an HP-developed solution for printing, scan ning, and faxing with HP inkjet and laser based print ers in Linux, distributed unde r the MIT, BSD, and GPL license. HPLIP supports most HP printers and MFP’s sold over the past 20 years. More specific ally, HPLIP curren tly sup[...]

Unix information Unix systems req uire a Model Script to set up the Un ix environment to be able to print to the printer. The HP LaserJet IIISi, or an y gene ric HP LaserJet printer Mo del Scri pt, should work. Thes e files are written and prov ided by the individual Unix v endor. Contact a U nix Vendor to obtain copies of these files. For more inf[...]

142 Chapter 4 Linux and Unix ENWW[...]

5 Engineering details Introduction This chapter presents enginee ring details for the following topics: ● Network Diagnostic Utility (NDU) ● Printer Diagnostic Utility (PDU) ● SAP and Citrix Printing ENWW Introduction 143[...]

Network Diagnostic Utility (NDU) Network Diagnostic Utility is a downloadable tool to help identify and fix common problems when installing or using HP pro ducts on your home network. Th e NDU guides you through the following troubleshooting steps: ● Identify network and Internet connection problems. ● Identify communication problems be tween t[...]

Printer Diagnostic Utility (PDU) HP Print Diagnostic Utility is a downloadable tool created to help users trou bleshoot and correct many common problems on Windows-based co mputers that can prevent printing. To download the PDU, go to: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex? cc=us&lc=en& lang=en&sof twareitem=m p-91788[...]

SAP and Citrix Printing For support information on SAP printing go to: www.hp.com/ go/sap/driver s The HP Universal Print Driver (UPD) for Windows is supported by HP in Citrix and Terminal Server environments. For more information go to http://h20195.www2.hp.com/ V2/GetPDF.aspx/ 4AA0-8465ENW .pdf 146 Chapter 5 Engineering details ENWW[...]

Index A accessories, automatic configuration 50 Administration page, HP Device Toolbox (Windows) 66 Advanced page, HP Device Toolbox (Windows) 71 autoconfiguration, driver support for 50 autoconfiguration, Enterprise about 51 Windows support 51 B bidirectional communication about 51 Enterprise Au toConfiguration 51 booklet printing Booklet Layout s[...]

HP Embedded Web Server (Windows) Advanced page 71 SNMP page 72 HP ePrint description 55 HP PCL 5 Universal Print Driver included 14 HP PCL 6 Print Driver included 14 supported operating systems 14 HP PCL 6 print driver features 15 settings 15 HP PS Universal Print Driver included 14 HP PS Universal Print Driver and PCL Universal Print Driver suppor[...]

Effects tab content 32 Factory Defaults settin g, Printing Shortcuts tab 23 Finishing tab contents 39 Flip Pages Up setting, Finishing tab 41 Font Substitution Table settings, Device Settings tab 46 Form to Tray Assignment s etting, Device Settings tab 46 General Everyday Printing setting, Printing Shortcuts tab 23 Graphic setting, Advanced tab 20 [...]

U uninstall Mac software 134 Windows software 98 Update Now feature 51, 53 steps to activate 53 Upload fonts Configuration Settings menu 114 V version numbers print drivers 14 W Web printing HP ePrint 55 Web sites download software 3 Internet Services options, Services tab 45 Windows operating systems Enterprise Au toConfiguration support 51 instal[...]

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