HP (Hewlett-Packard) cp1160 инструкция обслуживания

user ’s guide hp color inkjet printer cp1160[...]

user ’s guid e hp color inkjet printer cp1160 table of contents notices and acknowledgments . . . . . . . . . . . . . . . . . . . . . . . . . . . iv terms and conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v using the onscreen user’s guide . . . . . . . . . . . . . . . . . . . . . . . . . . . vii getting started .[...]

photographs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 greeting cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 posters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 banners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

hp services and s upport . . . . . . . . . . . . . . . . . . . . . . . 162 contacting hp services and support . . . . . . . . . . . . . . . . . . . . . . 163 hp printer and software limited warra n ty statement . . . . . . . . . . . 172 hp inkjet printhead and ink cartridge p roduct warranty information 176 supplies and accessories . . . . . . . . [...]

iv notices and ac kno w ledgm ents hew lett-pac k ar d compan y notices The information contained in this document is subject to change without notice. Hewlett-Packard (HP) makes no warran ty of any kind with regard to this material including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlet[...]

v terms and con v entions The following terms and word convention s are used in the onscreen User’s Guide. terms The hp color inkjet printer cp1160 is referred to as hp cp116 0 or print er . sym b o l s The > symbol guides you through a series of software steps. For example: Click File > Print > Set up , then select Pr opert ies . cautio[...]

vi icons A Not e icon indicates that additional in formation is provided. For exam ple: A Mouse icon indicates that additional information is available th rough the Wh a t ’ s Th i s ? help feature. For best results use HP products. To find more information about option s on each tab screen, point to an option and click the right mouse button to [...]

vii using th e onsc r een user ’s guide This onscreen User’s Guide is viewed through Adobe Acrobat Reader 4.0. 1. Vi ew B u t t o n s : Cli ck the se bu ttons to change page v ie w s: Vi e w the page in actual si z e F it the page in the w indo w . F it the page w i dth in the w indo w . 2. Zoom : Use to z oom in on a page. 3. Bookmarks : Click[...]

1 getti ng s ta rted • yo ur h p color in k jet pr inter cp116 0 • printer f eatures • L CD panel • buttons and lights • infr ar ed lens • p aper tra y • ink deli ve ry sy st em • auto matic paper -t ype sensor • automatic tw o -sided pr inting module (duplex er ) • connecti v ity[...]

2 y our hp color inkjet pr inter cp116 0 Congratulations! You have purchased an hp color inkjet printer cp1160 which is equipped with features designed to make the printer easy to use and the output look outstanding: • Pr int speeds o f up to 17 page s per minu te f or blac k te xt in dr aft mode and 8 pages per min ute in no rmal mode • Automa[...]

3 pr inter featur es The printer has several features designed to make it easy to use. To learn about a feature, click the name of the feature below: 1. L CD panel 2. b uttons and lights 3. infr ar ed lens 4. paper tra y 5. ink deli ve ry sy st em 6. automatic paper type s ensor      [...]

4 7. auto mati c tw o -sided pr inting m odule (duple x er) 8. connecti v ity  [...]

5 L CD panel The LCD panel displays icons to show the printer’s status. Each icon represents one of the following: • An oper ating conditio n of the pr inter (suc h as an er r or ) • A ph ysi cal part of the pr inter (suc h as the paper tr ay) By combining these types of icons, th e LCD panel shows the printer’s status.[...]

6 operating condition icons The LCD panel displays icons that sh ow the printer’s operating condition. The printer needs attention. Other icons on the LCD panel flash when the alert icon appears to indicate that attention is needed. The printer is busy. It may be receiving data. This icon represents a normal operating condition. The printer is pr[...]

7 ink cartridges The LCD panel displays one ic on for each ink cartridge. 1. black ink cartridge 2. tri-color ink cartridge When replacing ink cartridges and printheads, purchase ink cartridges and pr intheads with selection no. 14. For more information, see ink cartr idg e sel ect ion n umbers . [...]

8 ink level gauge The Ink Level Gauge shows you when one or both of the ink cartridges are functioning properly, very low on ink, or out of ink. Full. Hall full. Very low on ink. Last portion of ink level flashes. Replace soon . O ut of ink. Replace immed iately.[...]

9 e xpired ink The LCD panel indicates when an ink cartridge will expire soon or is expired. For an explanation of ink expiration, see expi red i n k c a r t rid g e s . To see instructions for repl acing an ink cartridge, see rep l a ci n g i n k cartridge s . Will expire soon. Ink l evel may vary. Replac e soon . E xpired. Ink level may vary. Rep[...]

10 printheads The printhead icons appear when a pr inthead needs to be replaced. The printhead that needs to be replaced flashes. For a description of the printheads, see prin theads . 1. cyan 2. black 3. magenta 4. ye ll ow When replacing ink cartridges and printheads, purchase ink cartridges and pr intheads with selection no. 14. For more informa[...]

11 normal oper ation conditions Under normal operating conditions, the LCD panel displays the printer and the ink cartridge icons (ink levels may vary). When the printer is receiving data, th e hourglass icon appears (ink levels may vary). err or messages When the printer encounters an error, the alert icon appears an d one or more icons flash to i[...]

12 buttons and lights The printer buttons let you turn the printe r on and off, cancel a pr int job, or resume printing. The lights give you visu al cues about the status of the printer. 1. cancel but ton 2. resume button and light 3. power button and light cancel button Pressing this button cancels the current print job. resume button and light Th[...]

13 po wer button and light The Po w e r button turns the printer on and off. It may take a few seconds for the printer to turn on after pressing the Po w e r button. The green light next to the P ower button flashes when the printer is busy. Cauti on! Always use the Power button on the front of the printer to turn the printer on and off. Using a po[...]

14 infr ar ed lens The printer has a special Infr ared (Ir) lens. The Infrared lens al lows printing from an infrared sending device such as a Palm device, laptop , or notebook computer. For a full description of infrared printing, see inf rar ed printing .[...]

15 paper tr a y The printer comes with a 150-sheet capac ity paper tray. The paper tray can be removed from the printer. 1. paper tra y top 2. put paper here for printing Additionally, the printer can also us e an optional 250-sheet plain paper tray.  [...]

16 loading the paper tra y The paper tray holds paper or other media to be printed. The length and width guides adjust to the size of the media being used. For ease of loading, the paper tray to p raises. Lower the top when printing. 1. paper width guide 2. paper length guide 3. paper tray t op up To load a specific media type, see printing .  ?[...]

17 output The printer deposits printed pages on top of the paper tray. Pull the paper tray extension out to prev ent the paper from falling off the tray. When the print job finishes, push the tray extension back into its storage slot. 1. printed page s are deposited here 2. paper tray e xtension  [...]

18 ink deliv ery s ystem The printer’s ink delivery system consists of these parts: •I n k c a r t r i d g e s •P r i n t h e a d s •P r i n t c a r r i a g e ink cartridges Ink cartridges supply ink to the printer. 1. black ink cartridge 2. tri-color ink cartridge For installation instructions, see re p l a ci n g i n k c a r t ri d g e s [...]

19 printheads The printer uses four printheads. The printheads apply ink to printable media. 1. cyan 2. black 3. magenta 4. ye ll ow For installation instructions, see re p l a ci n g p ri nt h e a d s . Cauti on! After installing printheads, do not open the print carriage unless a printhead needs to be re placed. Opening the print carriage needles[...]

20 print car riage The print carriage is the main operating feature of the printer’s ink delivery system. It holds the two ink cartridges and the four printheads. 1. ink cartridges 2. printheads Cauti on! Do not open the print carriage unless a printhead needs to be replaced or you are asked to by an HP support agent. Opening the print carriage n[...]

21 auto matic paper-ty pe sensor The Automatic Paper-Type Sensor automa tically determines the correct paper type and adjusts the print settings for most paper or media placed in the paper tray. This feature, particularly when used with HP paper and media, provides better printing results. When the Automatic Paper-Type Sensor is engaged, the printe[...]

22 automatic t w o -sid ed printing module ( d u p l exe r ) The Automatic Two-Sided Printing Module (duplexer) is a special hardwa re feature that enables the printer to automa tically print on both sides of a page. installing the duplex er 1. T urn the latc h counter -clock w ise on the pr inter ’s Rear A ccess Door and rem ove t h e d o o r . [...]

23 2. Insert the duplex er in the back o f the pr inte r until both side s snap into place. Do not pr ess the buttons on e ither side o f the duplex er w hen installing it in the print er . Use these buttons onl y wh en r emo v ing the duplex e r fr om the pr inter . If you encounter a problem using the duplexer, see t wo - s i d e d p ri n t i n g[...]

24 supported paper t ypes Not all paper types, weights, a nd sizes can be used with the duplexer. Use one of the paper types listed below when using the duplexer. • hp plain paper • hp br ight w hite inkj et pape r • hp premium inkjet heavywei ght paper • hp fe lt- te xtur ed gr eetin g car d paper • hp pro fes sional br och ur e paper , [...]

25 connec tiv it y The printer offers a number of options for connectivity, including: • USB • parallel • networ k connections For the latest updates on connect ivity for your hp cp1160 , visit www .hp .com .[...]

26 USB The printer can connect to your computer with a USB cable if your computer is running Windows 98, Me, or 2000. 1. USB cabl e 2. USB r eceptacle For instructions on connecting the pr inter with a USB cable, see the Setup poster that came with the printer. For supply numbers, see interf ace cable s .  [...]

27 parallel The printer can connect to your computer with a parallel cable via a parallel cable adapter and the LIO slot. 1. centronix par allel cable (I EEE 1284) 2. parallel cable adapter 3. LIO slot For instructions on con necting with a pa rallel cable, see the Setup poster that came with the printer. For supply numbers, see interf ace cable s [...]

28 network c onnections The printer can connect to a network with an LIO module. 1. ethern et cable 2. LIO modul e 3. LIO slot For instructions on connecting with an LIO module, see the Setup poster that came with the printer or the document ation that came with the LIO module. H P o f f e r s a n u m b e r o f L IO m o d u l e s t o connect the pr[...]

29 To see more information on the printer’s networking feature: 1. Insert the CD that came w ith the pr inte r into y our com puter’s CD-R OM dri v e . 1. Click Vi ew Doc u me nta ti on . 2. Click Net working . 3. Select one of the f ollo w ing options: • Net work Basic s T utori al - A brie f intr oducti on to networ ks and network printing [...]

30 printing For an explanation of the printer software, click the following: • printer pr op erties For instructions about printin g functions, click the appropria te topic below: • c hanging def ault pr int er pr oper t ies • pr inting a doc ument • two -sided pr inting • using the aut omatic paper - type sensor • wat e rm a rk s For i[...]

31 pr inter pr operties The printer is controlled by software installed on your computer. Use the printer software, also called the “printer driver”, to change the print settings for a document. displa y ing the printer properties dialog bo x Follow these steps to display th e Printer Prope rties dialog box: 1. Open the file you w ant to print [...]

32 using the printer properties dialog bo x The Printer Properties dialog box has se veral tools to make it easy to use. 1. T abs : Click a tab to see its contents. To see a description of a specific tab, see set up , fe at u res , color , or se r vices . 2. Preview : Shows how changes to the print settings affect the document. 3. But tons : • OK[...]

33 tabs setup The Setup tab allows you to set these options: 1. Pr in t Qu a lity : Quality and print speed. 2. Orie nt ati on : Page layout. 3. Rotate 180º : Use with envelopes and Hagaki cards. 4. Use Different F irst P age : Paper type, paper size, and paper tray for the first page of a document. 5. P aper T ype : The type of paper used. 6. P a[...]

34 featu res The Features tab allows you to set these options: 1. Tw o - S i d e d P r i n t i n g : See two-sided pr inting . 2. Pa g e s p e r S h e e t : Number of pages printed on each sheet of paper. 3. Po s t e r P r i n t i n g : Number of sheets of paper used to print a poster. 4. Advanc e d Fe at ur es : Ink volume and dry time. 5. Wa t e [...]

35 color The Color tab allows you to set these options: 1. Print in Grayscale : Print in shades of gray. 2. Sa tur atio n : Intensity of printed colors. 3. Brightness : Lightness or darkness of printed colors. 4. Color T one : Warmth or coolness of printed colors. 5. Autom atic Image Enhancem ent : Automatic Contrast Enhancement and Fixed Resolutio[...]

36 services The Services tab allows you to open the Toolbox. 1. Open th e HP T oolbo x : Click this button to open the Toolbox. To see a description of the Toolbox, see too lbox . [...]

37 c hanging default pr inter pr oper t ies The taskbar icon allows you to adjust default printer properties. Default printer properties apply to all documents that you print. 1. taskbar icon[...]

38 setting default pr int quality and two-sided printing 1. Click th e task ba r icon . The Def ault Pr inter Settings dialog box appears . 2. Select f r om the a vailable pr in t options: •P r i n t Q u a l i t y : Best , Normal , or Draft . • Au tomati c T wo -Si ded Pr inting: Chec k to u se the duple x er . 3. Click ou ts ide of th e di al [...]

39 selecting a default pr inter Use this feature to select a default prin ter if you have more than one printer installed on yo ur computer. 1. Rig h t - cl i ck t h e taskbar icon . A list of a v ailabl e pr inter s appear s. 2. Select the printer y ou want .[...]

40 pr inting a docum ent Follow these instructions to print a document: 1. Open the file you w ant to print . 2. F ollo w one of these paths to open the Pr inter Pr ope rties dialog bo x : •C l i c k Fil e > Print , the n selec t Pr opert ies . •C l i c k Fil e > Print S etu p , the n sele ct Pr operti es . •C l i c k Fil e > Print &[...]

41 t w o -sid ed printing Use one of the following methods to print two-sided documents: • auto mati c tw o -sided pr inting • manual tw o -sided pr inting[...]

42 automatic two-sided printing To print two-sided documents automatically, the duplexer must be attached to the printer. The duplexer only works with certain media types. For a list of supported media types, see duple x er media ty pes . If you want to print a two-sided docume nt on a media type not supported by the duplexer, see manual tw o -side[...]

43 5. Select Book or T abl et . 6. Change an y othe r desir ed pr int s ettings , then cl ic k OK . When the first side prints, the printer pa uses while the first side of the printed page dries. Once dry, the second side of the page is printed and rel eased to the top of the paper tray. For a description of the duplexer, see auto mati c two-sided [...]

44 manual two -sided printing Use the manual two-sided printing feature if: • The du ple x er is not att ached t o the pr inter • Y ou want to print a two -sided documen t on a media t ype the duple x er does not support rear a ccess door If the duplexer is not attached to the printer, the printer cannot feed paper unless the Rear Access Door i[...]

45 2. T urn the latc h to the r ight t o attach the R ear Acce ss Door to the pr inter .[...]

46 printing instructions Follow these instructions to print a two-sided document manually: 1. Open the Printer Pr opert ies dialog bo x, then select th e Feat ur es tab . 2. Che ck Two - S i d e d P r i n t i n g . The T wo -Si ded Printing Mar gin dialog bo x appears . 3. Select the a ppr opr iat e page content opti on , then c lic k OK to r eturn[...]

47 7. T he prin ter a utoma ticall y pr ints odd- number ed pages fir st . Once the odd-number ed pages ar e pr inted , a mes sage app ears pr o mpting y ou t o r eload the pa per so that the e v en-number ed pages can be pr in ted . book binding tablet binding 8. R eload the pape r , then c lic k Contin ue .[...]

48 using th e automatic paper -type sensor activating the automatic paper -type sensor Open the file you want to print, fo llow the basic printing procedures and select the following option: turning off the automatic paper-type sensor Open the file you want to print, fo llow the basic printing procedures and select the following option: For a descr[...]

49 wa t e r m a r k s Watermarks appear as background printing on documents. apply ing an existing w atermark to a docum ent Follow these steps to apply an existing watermark to a document: 1. Open the Printer Pr operties dialog box . 2. Click th e Fea tu re s tab . 3. Select the w ater mark y o u want f r om the Cu rr en t W ate rm ar ks list . 4.[...]

50 3. Click th e Edit button . The W atermar k Details dialog bo x appears . 4. Do one of the f ollo w ing: • T o create a water mark , cli ck New . • T o change a water mark , select the water mark . 5. Cr eate or c hange the w ater mar k message , message angle , and fon t attributes as y ou want . 6. After you ha ve set the watermark details[...]

51 plain paper 1. R aise the top o f the paper tr a y . 2. Slide out both paper gui des . 3. Do one of the f ollo w ing: •F o r exe c u t i v e , A4 , and B5 si z ed paper , place the paper in the tra y . •F o r leg a l-s i z e d pa per , pull out the paper length gui de , then pla ce the paper in the tra y . 4. Slide the paper guides snugly ag[...]

52 1. Open the Printer Pr opert ies dialog bo x , then select the follow i ng setting: 2. Selec t an y othe r desir ed pr int s ettings . 3. Afte r y ou ha ve s elect ed the pr int settings , cli c k OK . For basic printing instructions, see pr inting a doc ument . If you encounter a problem while printing, see troubleshooting . printing on plain p[...]

53 en ve lopes Print a single envelope using the e nvelope slot, or prin t multiple envelopes using the paper tray. • A v oi d using en v elope s that hav e c lasps or w indo w s . • A v o id using en velopes that ar e shiny or embo ssed , env elope s w ith thic k , irr egular , or curled edges , or env elopes that ar e wr inkled, tor n , or ot[...]

54 1. R aise the top o f the tr ay . 2. Slide out both paper gui des and r emo ve all paper f r om the tr a y . 3. P lace no mor e than 15 env elopes—w ith the flap side on the left and fac ing up—in the tra y . 4. P ush the e n ve lopes f orwar d until the y st op . 5. Slide the paper guides snugly against the edges of the env elopes . 6. L o [...]

55 If your software program includes an envelope-printing feature, follow the instructions provided with the software program. 1. Open th e Printer Pr oper ties dialog b o x, then select the follo w ing setti ngs: 2. Selec t an y othe r desir ed pr int s ettings . 3. Afte r y ou ha ve s elect ed the pr int settings , cli c k OK . For basic printing[...]

56 tr ansparencies For best results use hp premium plus t ransparency fil m . 1. R aise the top o f the paper tr a y . 2. Slide out both paper gui des, then r emo v e all paper fr om the tr a y . 3. F an the edge s of the tr ans par ency sheets to separ ate them, t hen align the edges . 4. P lace no mor e than 30 tr anspar e ncy sheets in the tr a [...]

57 1. Open the Printer Pr opert ies dialog bo x , then select the follow i ng setting: 2. Selec t an y othe r desir ed pr int s ettings . 3. Afte r y ou ha ve s elect ed the pr int settings , cli c k OK . The printer may wait for transparencies to dry before releasing them to the top of the tray. For basic printing instructions, see pr inting a doc[...]

58 labels • Use o nly pa per labels that ar e designed spec ificall y f or inkj et pr inter s . • Use only f ull sheets of labels. • V erify that the labe ls ar e not sti c ky , w r inkled , or pulling aw a y f r om the pr otecti v e backing . • Do not use plas tic or c lear la bels. T h e ink w ill not dr y on these labels . 1. R aise the [...]

59 If your software program includes a label-printing feature, follow the instructions provided with the software program. 1. Open th e Printer Pr oper ties dialog b o x, then select the follo w ing setti ngs: 2. Selec t an y othe r desir ed pr int s ettings . 3. Afte r y ou ha ve s elect ed the pr int settings , cli c k OK . For basic printing ins[...]

60 inde x car ds and other small media Use only cards and small media th at meet the printer’s paper size specifications. For the printer’ s paper size specifications, see si ze spe c ificat ions . 1. P lace the card into the single en v elope slot . 2. P u sh the car d fo rwar d until it stops . 1. P ull out the pape r tr ay , then rais e the [...]

61 5. P ush the car ds forwar d until the y stop . 6. Slide the paper length guide all the w a y in , then slide the f ine length guide snu gly agains t the media . 1. fine paper lengt h guide 7. Slide the paper w idth gui de snugl y against the media . 8. L o w er the top of the paper tr ay , insert the paper tra y into the pr inter , then pull ou[...]

62 If your software program includes a card-printing feature, follow the instructions provided by the software program. 1. Open th e Printer Pr oper ties dialog b o x, then select the follo w ing setti ngs: 2. Selec t an y othe r desir ed pr int s ettings . 3. Afte r y ou ha ve s elect ed the pr int settings , cli c k OK . If an out of paper messag[...]

63 photogr aphs • T he photo m ust be in an elec tr oni c f or mat (digit al) bef or e it ca n be pr inted . T ak e a di gital pi c tur e , sc an a photo , or hav e y our local camer a shop pr o v ide an e lectr oni c f ile of the photo . • Use Ph otoREt f or mos t photo pa per pr inting . •U s e hp premium plus photo pape r or hp premium pho[...]

64 1. Open th e Printer Pr oper ties dialog b o x, then select the follo w ing setti ngs: 2. Selec t an y othe r desir ed pr int s ettings . 3. Afte r y ou ha ve s elect ed the pr int settings , cli c k OK . For basic printing instructions, see pr inting a doc ument . If you encounter a problem while printing, see troubleshooting . printing phot og[...]

65 gr eeting card s Unfold pre-folded cards before placing them in the paper tray. 1. P ull out the pape r tr ay , then rais e the top of the paper tr ay . 2. Slide out both paper gui des, then r emo v e all paper fr om the tr a y . 3. F an the edges of the gr eeting car ds to separ ate them. 4. Ali gn the edges of the car ds , then place no mor e [...]

66 If your software program includes a gr eeting card-printing feature, follow the instructions provided with the software program. 1. Open th e Printer Pr oper ties dialog b o x, then select the follo w ing setti ngs: 2. Selec t an y othe r desir ed pr int s ettings . 3. Afte r y ou ha ve s elect ed the pr int settings , cli c k OK . If an out of [...]

67 posters 1. R aise the top o f the paper tr a y . 2. Slide out both paper gui des, then r emo v e all paper fr om the tr a y . 3. F an the edges of the sheets t o separ ate them , then align the edges . 4. P lace the paper in t he tr a y . 5. Slide the paper guides snugly against the paper . 6. L o w er the top of the paper tray , then pull out t[...]

68 1. Open th e Printer Pr oper ties dialog b o x, then select the follo w ing setti ngs: 2. Selec t an y othe r desir ed pr int s ettings . 3. Afte r y ou ha ve s elect ed the pr int settings , cli c k OK . 4. Afte r the post er has pr inted , tr im th e edge s on the sheets then t ape the sheets together . For basic printing instructions, see pr [...]

69 banners • See the pr inte r Re lease Notes f or s pec if ic pr inting inf or mation . •U s e hp banner paper for be st resu lt s. 1. R aise the top o f the paper tr a y . 2. Slide out both paper gui des, then r emo v e all paper fr om the tr a y . 3. Selec t up to 20 shee ts of banner pa per . Remo v e and dis car d an y perfor ated str ips [...]

70 If your software program includes a banner-printing feature, follow the instructions provided with the software program. 1. Open th e Printer Pr oper ties dialog b o x, then select the follo w ing setti ngs: 2. Selec t an y othe r desir ed pr int s ettings . 3. Afte r y ou ha ve s elect ed the pr int settings , cli c k OK . For basic printing in[...]

71 ir on-on transfers • When printing a doc ument w ith a mirr or -image , the text and pi ctur es ar e hori z ontall y r e v ers ed fr om w hat appears on the compute r scr een. •U s e hp iron-on t -shi r t transf er paper fo r b es t res u lt s. 1. R aise the top o f the paper tr a y . 2. Slide out both paper gui des, then r emo v e all paper[...]

72 I f y o u r s o f t w a r e p ro g r a m i n c l u d e s a n i r on-on transfer-printin g feature, follow the instructions provided with the software program. 1. Open th e Printer Pr oper ties dialog b o x, then select the follo w ing setti ngs: 2. Selec t an y othe r desir ed pr int s ettings . 3. Afte r y ou ha ve s elect ed the pr int setting[...]

73 infr ar ed printing infrar ed pr inting with a la ptop or notebook computer setting up a laptop or notebook in Windo ws 9 8 and M e If the operating system you are using is Windows 98 or Me, the computer’s BIOS settings may need to be reconfigured for infrar ed printing. Use one of the following methods to lo cate in structions for co nfigurin[...]

74 selecting th e port in Window s 9 8 or Me 1. Click St ar t > Set tings > Printers to open the Printers w indo w . 2. Rig h t - cl i ck hp cp1160 to v ie w the shor tc ut menu . 3. Select Proper t ies . 4. Select th e Det ail s tab. 5. Select IR L o c a l P ort in the Pr int to the f ollo w ing port bo x . 6. Click OK . printing in W indow [...]

75 selecting th e port in Window s 2000 1. Click St ar t > Set tings > Printers to open the Printers w indo w . 2. Rig h t - cl i ck hp cp1160 to v ie w the shor tc ut menu . 3. Select Proper t ies . 4. Select th e Po r t s tab . 5. Select IR L o c a l P ort in the Pr int to the f ollo w ing port bo x . 6. Click OK . printing in W indow s 200[...]

76 display ing the infrar ed icon on the taskbar The infrared icon appears on the taskbar after you configure your laptop or notebook for infrared printing. If the icon does not appear, follow these instructions to activate it: 1. Click St ar t > Set tings > Control P anel . 2. Double -clic k the Infr a red ico n. T he Infr ar ed Monitor dial[...]

77 infrar ed pr inting wi th a P alm dev ice 1. L ocate the infr ar ed lens on the P alm de v ice . 2. Ali gn the P alm de v ice ’s infrar ed lens with the pr int er’s inf r ar ed lens . T he P alm dev i ce shou ld be positi on ed no more than one mete r (thr ee feet) f r om the pr inter and w ithin a 30-degree total angle f r om the pr inter?[...]

78 infrar ed pr inting with a W indo w s CE dev ice 1. L ocate the infr ar ed lens on the Windo w s CE de v ice . See the de v ice ’s operating man ual for the locati on of the inf r ar ed lens . 2. Ali gn the infr ar ed lens on the Windo w s CE de v ice w ith the printe r’s infr ar ed lens . The W indo w s CE de v ice should be po sitioned n o[...]

79 maintenance • re p l a ci n g i n k c a r t ri d g e s • r eplacemen t alter nati v e s • maintaining ink cartr idges • ink cartridge selection n umbers • re p l a ci n g p ri nt h e a d s • cl ea n i n g pri n t h eads • pr inthead selection n umbers • maintaining the pr inte r body • toolbox[...]

80 re pl a cin g i n k c a rt r i d ge s L CD panel messages When it is time to replace an ink ca rtridge, one of the following messages appears on the LCD panel (ink levels may vary): For ink cartridge replacement alternatives, see repl acement alter nati v es . For information on HP’s ink cartridge recycling program, see hp inkjet pr oduct r ec[...]

81 selec tion numbers When replacing ink cartridges and printheads, purchase ink cartridges and pr intheads with selection no. 14. For more information, see ink cartr idg e sel ect ion n umbers . Cauti on! To avoid damaging the printer, remove an ink cartridge or a printhead only when a replacement is available. If an ink cartridge or a printhead i[...]

82 replacing an ink cartridge To replace an ink cartridge: 1. V erify that the top o f the pa per tr a y is do w n . 2. V erify that the pr inter is tur ned on . 3. Open the printer’s fr ont door . The car r iage mo v es to the cen ter of the pr inter . 4. Pr ess the Rel ea se button on the ink ca rtri dge to be r eplaced , lift the ink cartri dg[...]

83 5. R emo v e the r eplaceme nt ink cartr idge f r om its pac k aging , the n car ef ull y pull the tab to r emo v e the f oil s eal fr om the bot tom of the cartri dge . Cauti on! Do not touch the ink cartridge co pper contacts or the surfaces around the ink wells. Touching thes e parts may adversely affect the performance of the ink cartridge. [...]

84 6. Insert the ink car tr idge f irml y into the pr int car r iage , then pr ess it do w n until it snaps into place . 7. Clos e the fr on t door . If the LCD panel continues to show a problem with the ink cartridge, remove the cartridge from the printe r, then reinstall it. Also verify the correct selection number. If you continue to have a prob[...]

85 r eplacement alternati v es hp supplies To get the best performance from your printer, HP recommends using only genuine HP supplies. For the correct selection numbers, see ink cartr idge sele ction n umbers . Caution! Damage that results from modifying or refilling HP ink cartridges or the use of non-HP ink is specifically excluded from the warr[...]

86 overrid in g t he in k l evel g au g e Overriding the Ink Level Gauge disabl es the printer’s ink level tracking feature. Caution! If you use the override sequenc e desc ribed bel ow , you w ill disable the I nk Lev el Gauge for your ink cart ridge. If you choose to contin ue printing wit h an ink car tridg e that has had its I nk Lev el Gauge[...]

87 Follow these steps to override the Ink Level Gauge: if y ou installed a black ink cartridge 1. Pr ess and hold do w n the Po w e r button . 2. While holding do w n the Po w e r button: •P r e s s t h e Cancel bu tt on tw el v e t im e s •P r e s s t h e Resum e but ton once . 3. R elease the Pow e r button . if yo u installed a tri-color ink[...]

88 maintaining ink car tridges The following tips will help maintain HP ink cartridges and ensure consistent print quality: • K eep all ink car tr idges in the o ri ginal seal ed pack ages until they ar e needed. Ink cartri dges should be stor ed at r oom temper atur e (60–7 8 degr ees F or 15 .6–2 6 .6 degr ees C). • If the pr ot ecti v e [...]

89 e xpir ed ink cartridges To protect against deteriorated print quality and damage to your printer, the printer monitors the age of the ink ca rtridges. When a cartr idge has reached its expiration date, the cartridge stops working and the printer ceases to operate until the cartridge is replaced. If installed prior to the “Must Install Before?[...]

90 ink cartridge selec tion numbers When replacing ink cartridges and printheads, purchase ink cartridges and printheads with selection no. 14. selection no. select ion color product numb er product name 14 Black C5011A hp 14 black ink cartridge 14 Tri-color C5010A hp 14 tri-color ink cartridge[...]

91 re pl a cing printheads L CD panel messages When a printhead fails, one of the fol lowing messages appears on the LCD panel (ink levels may vary): The printer will continue to print; however the failed printhead may affect print quality and speed. If several pr intheads fail, the printer may stop printing. If you notice poor print quality, but a[...]

92 selec tion numbers When replacing ink cartridges and printhead s, purchase ink cartridges and printheads with sel ection no. 14. For more information, see pr inthead selecti on n umbers . Cauti on! To avoid damaging the printer, remove an ink cartridge or a printhead only when a replacement is available. If an ink cartridge or a printhead is rem[...]

93 replacing a printhead To replace a printhead: 1. V erify that the pr inter is tur ned on . 2. Open the printer doors . The pr in t carr iage mo ves to the center of the pr in ter . 3. L ift the print carr i age latc h, then open the pr int car r iage . 1. latch [...]

94 4. Gr ip the handle of the failed pr in thea d, then lift the pr inthead out of the print car r iage . ink rem ov al Follow these guidel ines if you get ink on the following: Skin : Wash with a gritty soap. W hite fabri c : Wash with chlorine bleach and cold water. Color fabric : Wash with sudsy ammonia and cold water. Warm or hot water may set [...]

95 5. Un w r ap the ne w pr inthead , then r emov e the pr otec ti v e plasti c tape . 1. ink nozzles 2. plastic tape–remov e only the plastic tape 3. copper contac ts–do not touch or remove the copper contacts 4. do not touch t he printhead tow er 6. Holding the pr inthead ha ndle , gentl y push the pr in thead into place in the print car r ia[...]

96 7. Clos e the pr int carr iage, the n pr ess the pr int carr i age latc h into positi on until it c lic ks . 1. print carria ge latch 2. verify that the loops catch t he hooks 8. Clos e the top pr inte r door , then the fr ont door . T he prin ter al igns the pr intheads . 9. W ait for a cal ibr atio n page to pr int .  [...]

97 cl eaning printheads If your printed pages are missing lines or dots, or if they contain ink streaks, the printheads may n eed to be cleaned. During the cleaning process, the printe r also verifies the health of each printhead. If a printhead ha s failed, its icon flashes on the LCD panel. Follow these steps to clean the printheads: 1. Open the [...]

98 pr inthead sel ec tion numbers When replacing ink cartridges and printheads, purchase ink cartridges and printheads with selection no. 14. selection no. select ion color product numb er product name 14 Black C4920A hp 14 black printhead 14 Cyan C4921A hp 14 cyan printhead 14 Magenta C4922A hp 14 magenta printhead 14 Yellow C4923A hp 14 yellow pr[...]

99 maintaining th e printer bod y printer case e xterior Follow these guidelines when clea ning the outside of the printer: • Use w ater onl y . Do not use hous ehold c leaner s or deter gen ts. • Use a soft damp cloth to r emo v e dust , smudges, stains , and spilled ink fr om the pr inter case e xteri or . printer inter ior Cauti on! Do no t [...]

100 toolbox The Toolbox contains a number of useful tools to calibrate the printer, clean the printheads, print a test page, and print a d iagnostic page. displa y ing the toolbox Use one of the following methods to open the Toolbox: •C l i c k Star t > Programs > Hew let t- P ac kard > hp cp1160 > T oolbox . •R i g h t - c l i c k [...]

101 toolbo x na vigation The Toolbox has several tabs. Each tab displays a certain grou p of tools. Click a tab to view its contents. 1. F or a de sc r iption o f a spec if i c tab , see dev ice servi ces , estimated i nk lev el , conf i gur ati on , or w arning inf or mation ta b . Depending on how your printer was installed, the Toolbox may not d[...]

102 toolbo x tabs dev ice services The Device Services tab displays the following tools: 1. Open t he User ’s Gui de : View onscreen User’s Guide. 2. Cali brate t he Dev ice : Calibrat es the pr int er and aligns the printheads. 3. Cali brate Color : Adjusts color to correct problems with tint. 4. Cle an the P r in thea d s : Cleans t he printh[...]

103 estimated ink lev el Depending on how your printer was installed, the Estimated Ink Lev el tab may not be available in the Toolbox. The Estimated Ink Level tab displays the followin g: • Appr ox imate ink le vel f or eac h ink cartri dge • Access button to HP online order ing Depending on how the printer is connec ted to your computer, the [...]

104 configuration Depending on how your printer was inst alled, the Configuration tab may not be available in the Toolbox. The Configuration tab displays the following settings: 1. A uto m atic T w o- Sid ed P rin t Mo du le : Ac ti vat e or deacti v ate the duplex er . 2. Messages : Acti v ate or se t s y ste m mess ages .  [...]

105 war ning messages indicators war ning inf orma tion tab Depending on the communication cap ability between the printer and the computer, a fourth tab may appear in the Toolbox when the printer is in a warning condition. The Warning Inform ation tab displays: • A war ning mes sage desc r ibing the condition • Access button to HP online order[...]

106 taskbar icon The taskbar icon appears at the end of the taskbar. The color and appearance of the icon indicate the status of warning messages. • When the taskbar icon is blinking and ou tlined in y ello w , unr ead w arning me ss ages ha ve bee n issued . • Wh en t he tas kb ar ic on i s no l ong er b li nk in g b ut i s o utl ine d i n yel[...]

107 tr oubleshooting Use one of the following methods to find a solution to a problem: To interpret an error message, see LC D p a n e l e r r o r mess ages To point and click on a printer part, see pr int er diagr am To print and interpret a Diagnostic Page, see diagno sti c page . If you observe a specific problem with the printer, click the topi[...]

108 L CD panel error messages The alert icon always flashes in conjunction with at least one other icon. From the menu below, click the icon that is flashing with the alert icon. ink cartridge icons are flashing paper icons are flashing printhead icons ar e flashing door icons are flashings communication icon is flashing If the alert icon is displa[...]

109 ink cartridge icons are flashing Click the LCD panel display to view th e appropriate problem solution (ink levels may vary). Out of Black Ink Out of Tri-color Ink Black Ink Expired Tri-color Ink Expired Print Carriage Stall Ink Delivery System Error[...]

110 printhead icons ar e flashing Click the LCD panel display to view th e appropriate problem solution (ink levels may vary). Cyan Printhead Failed Black Printhead Failed Magenta Printhead Failed Yellow Printhead Failed Ink Delivery System Error[...]

111 pr inter diagra m Click the printer part with which you are having a problem. 1 paper tray 2 infrared printer feature 3 power button 4 duplexer 5 ink delivery system     [...]

112 ink deliv er y s y stem From the list below, click the printer part with which you having a problem. 1 ink cartridges 2 print carriage 3 printheads  [...]

113 diagnostic page The Diagnostic Page provides detailed information concerning the status of the ink cartridges and printheads. Print a Diagnostic Page when you: • Encount er pr int q uality pr oblems • W ant to v ie w inf orm ation a bout pr in theads and ink cartri dges • W ant to check ink le v e ls • W ant to see the print er ser i al[...]

114 printing a diagno stic page Follow these steps to print a Diagnostic Page: from t h e p rin te r d river 1. Open the To o l b ox . 2. Click Pri nt a Di agnost ic P age . The page pr ints. or from the printer 1. Pr ess and hold do w n the P ower button . 2. While holding do w n the Po w e r button, pr es s the Cancel button once. 3. R elease the[...]

115 ink cartridge information The Diagnostic Page provides the following information about the ink cartridges: 1. Ink Le v el : The precise ink level for each cartridge. 2. Stat us : • OK = Cartri dge is w or king . • Replace Soon = Cartridge w ill exp ir e soon , is lo w on ink, or v ery lo w on ink. • ID S F a ilu r e - C a l l H P = C all [...]

116 printhead inf ormation 1. Color Bl oc k : If any block is not solid, see print q uality . 2. Color : • C = C y an • K = Black • M = Magen ta • Y = Y ello w 3. Stat us : • OK = Prin thead is w or king . • Repl ac e Now = Prin ter ma y not w or k w ith pr inthead . • Disabl ed = Printhead is te mpor ar ily ou t of serv ice . See dis[...]

117 print quality Follow these steps if one or more of the Color Blocks is not solid: 1. L oad cl ean, pla in wh ite paper in the pa per tr a y . Using paper w ith prin ting on either side will under mine the cleaning pr ocess. 2. Open the To o l b ox . 3. Click Clean the Printheads , then f ollo w the onsc r een instr ucti ons . If one of the pr i[...]

118 printhead alignment Follow these steps if any of the bars on the Diagnostic Page are not aligned: 1. L oad cl ean, w hit e plain paper in the pa per tr a y . Using paper w ith prin ting on either side will under mine the calib r ation pr ocess. 2. Open the To o l b ox . 3. Click Calibrate the Printer . F ollo w the ons cr een instructi ons to a[...]

119 pri nter is not pr inting Verify the following: • The pr inter is connected to the po w er s our ce . • The cable connecti ons ar e sec ur e . • The pr int er is turned on . • The medi a is corr ec tly placed in the paper tr a y . • The pr inter ’s top co v er is c losed . • T he duple x er o r Rear A cces s Door is attac hed . ?[...]

120 ink cartridge needs to be replaced If an ink cartridge expires or runs out of ink , it needs to be replaced. For instructions on replacing an ink cartridge, see re p l a ci n g i n k c a r t ri d g es . printheads need to be r eplaced If multiple printheads fail, the printer may stop printing. For instructions on replacing printheads, see re p [...]

121 paper pr oblems If you see this display on the LCD pa nel, then click the appropriate topic below: • paper jam • out o f pape r Otherwise, click the topic below that best describes the problem: • pr inter ej ects the pa per • bla nk pages are pr inting[...]

122 paper jam Occasionally paper jams in the printer. When this happens the following display appears on the LCD panel. Follow each of the following step s until the paper jam is cleared. 1. Pr ess the Resu me but ton. 2. R emo v e the paper f r om the pape r tr ay . 3. Detach the r emo vable paper tr a y(s) , re mov e an y paper stuck in the paper[...]

123 out of paper When the printer either runs out of paper or cannot locate paper, the following display appears on the LCD panel: if the paper tray is loaded 1. Adj us t the length guide s o that the paper s tac k touc hes the bac k of the paper tr ay 2. Pr ess the Resu me but ton. if the paper tray is empty 1. L oad paper in the tr a y . 2. Pr es[...]

124 printer ejects the paper The printer may have been placed in dir ect sunlight which can affect the Automatic Paper-Type Sensor. Move the printer away from direct sunlight. blank page s are pr inting The printer may process pages containing no text or images if a facsimile (fax) is being printed. F ollo w the se steps to sa v e a fax file in gra[...]

125 ink deliv ery sy stem not w orking • print car r iage stalls • ink deli ve ry sy st em err or occ urs[...]

126 print car riage stall s When the print carriage stalls, the following display appears on the LCD panel. Follow these steps to fix a carriage stall. 1. Pr ess the Resum e button. 2. If the carr i age is still st alled , pr es s the Cancel button. 3. If the carr i age is still stalled , open the fr ont door , then open the top door . 4. V erify t[...]

127 ink delivery sy stem err or occurs When the printer encounters a major er ror with the ink delivery system, the following display appears on the LCD panel. Call HP for help. For information on contacting HP, see contacting hp services and support .[...]

128 USB probl em s • the err or mess age “ther e w as an er r o r wr iting t o lpt1” appear s • the er r or me ss age “ther e wa s an er r or w r iting to <name o f u sb port>” app ears • confli cting U SB cable connec tions[...]

129 the err or message “ther e wa s an err or w riting to lpt1” appe ars The USB cable may not have been attach ed before installing the software. Uninstall the software, then reinstall it. Follow these steps to uninstall th en reinstall the printer software. 1. Disconnec t the USB ca ble fr om the printer . 2. F o llo w one o f these me thods [...]

130 the err or message “there was an er r or writing t o <name of usb port>” appears The printer may not be receiving correct data from another USB device or the hub. Connect the printer directly to the USB port on the computer. conflicting USB cable connec tions A pr inting conf lic t ma y ar ise w hen the pr inte r and se v er al U SB d[...]

131 uninstall and reinstall instructions Follow these steps to uninstall then re ins tall the printer software on your computer: 1. F o llo w one o f these me thods to unins tall the s oftw ar e: •S e l e c t Star t > Programs > He wlett -P ackard > hp cp116 0 > uninstaller . •S e l e c t St ar t > Settings > Control P anel , [...]

132 pr o blems with printouts Click the topic below that best describes the problem: • print quality is poor • doc u ment is pr int ed off-cente r or at an angle • p arts of the docu ment ar e mis sing or pr inted in the w r o ng place • pri ntou t does not r e flect ne w pr in t settings • pho tos ar e not printing cor r ec tly • ba nn[...]

133 print quality is poor Click the topic below that best describes the problem: • color is tinted • te xt and images ar e mis aligned If the print quality of a printout is not as good as you expected, see the following: • pr oblems w ith the au tomati c paper - t ype s ensor • a pr inthead ma y be fa iling[...]

134 color is tinted If the color on your printouts is tinted incorrectly, then calibrate the printer’s color. Follow these steps to calibrate the printer’s color: 1. Open the To o l b ox . 2. Click Cali brate Color . 3. F oll ow the on scr een in stru ction s. For a description of the Toolbox, see toolbox . te xt and images a re misaligned If t[...]

135 problems with the automatic pa per-type sensor The Automatic Paper-Type Sensor scans each sheet of paper before printing and determines the best print setting. Se veral factors can affect the Automatic Paper-Type Sensor and reduce pr int quality. chec k the paper If you are using the Automatic Paper-Ty pe Sensor, verify th at the paper is not w[...]

136 document is printed off-center or at an angle 1. V erify that the paper is corr ec tly placed in the paper tra y . 2. V erify that the paper guides f it sn ugly against the paper . 3. R eprin t the doc ument . parts of the doc ument are missing or pr inted in the wrong place Follow the basic printing instructions and verify the following option[...]

137 photos are not pr inting corr ec tly chec k the paper tra y 1. V er ify that the photo medi a is placed in the pape r tr a y w ith the pr int si de do wn . 2. Slide the paper f orwar d until it st ops. 3. Slide the paper guides snugly against the paper , then p ush in the tr ay . chec k the printer properties Follow the basic printing instructi[...]

138 banner does not print corr ectly When the printer encounters a problem printing a banner, the following display appears on the LCD panel. chec k the paper tra y • Unf old and r e f old the pape r wh en se v er al sh eets feed i nto the pr inter at once. • Conf ir m that the unattached edge of the banner pa per stac k is f ac ing the pr inte[...]

139 chec k the soft war e • V erify that the s oftwar e appli cati on y ou ar e u sing pr ints banne rs . Not all so ftwar e a pplicati ons pr in t banner s. • If gaps appear at the ends of the sheets , v er ify that the prin ter softw ar e is oper ating cor r ectl y . •C l i c k Star t > Programs > Hew let t- P ac kard > hp cp1160 &[...]

140 print er is too slo w Several variables can slow the printer’s performance. Click the topic below that best describes the printer’s performance: • multiple softwar e applicatio ns are open • co mple x doc ume nts , gr aphi cs , or phot ogr aphs ar e pr in ting • aut omatic paper type option is enabled • two -sided doc uments ar e pr[...]

141 multiple softwar e applications ar e open If too many software applications are open, the printer cannot print at its normal speed. Close all unnecessary software applications, then print the document again.[...]

142 comple x documents, graphics, or photographs ar e pr inting Documents containing graphics or photographs print slower tha n text documents. To print faster: Open the Printer Properties dialog box, then select one of the following settings: For a description of the Printer Properties dialog box, see prin ter pr ope rties . tab settin g Setup Pho[...]

143 automatic paper type option is enabled When the automatic option is enabled, it takes a few seconds for the printer to scan the first page of the print job to determine the approp riate paper type. To increase the print speed, turn o ff the Automatic Paper-Type Sensor. For instructions on turning off the Automatic Paper-Type Sensor, see tur nin[...]

144 computer does not meet s y stem requir ements 1. V erify the computer ’s RAM and proce ssor s peed . F or mor e informati on , see syste m re qu irements . 2. Incr eas e space on the hard dr i v e . If y our comput er has less than 100 MB av ailable on the hard dr i v e , the printer pr oces sing time will be longer . a printhead ma y be fail[...]

145 t w o -sid ed printing pr oblems Click the topic below if you see this display on the LCD panel: • paper jam occur s inside the automatic tw o -sided printing module Select the topic that best describes the problem with the printer software: • o ption f or t w o -sided printing cannot be s elected • paper si ze c hange s w hen the t w o -[...]

146 paper jam occurs inside t he automatic two -sided printing module 1. R emo v e the paper f r om the pape r tr ay . 2. Pr ess the Resu me but ton on the fr ont o f the pr inter . Pr oceed to step 3 if the pa per jam is n ot clear ed. 3. Tu r n o f f t h e p r i n t e r. 4. Pr ess the bu ttons on the le ft and r ight si des of the du ple x er , t[...]

147 6. Pr ess the button on top o f the duple x er , then low er the acce ss doo r . 7. Re mov e an y paper fr om the dupl e xer , then close the access door . 8. P u sh the duple x er int o the pr inter un til it snaps into place . 9. T urn on the pr inter , then repr in t the document .[...]

148 option for two-sid ed printing cannot be selected An unsupported paper type or size may be selected in the Setup tab. On the Setup tab, verify that a paper type and size supported by the duplexer is selected. Supported media types include: • hp plain paper • hp br ight w hite inkj et pape r • hp premium inkjet heavywei ght paper • hp fe[...]

149 paper siz e changes when the t wo-sided printing option is selec ted The paper size selected in the Setup t ab is not supported by the duplexer. On the Setup tab in the Printer Properties dialog box, verify that a paper size supported by the duplexer is selected. For supported media sizes, see media si z e . For a description of the Printer Pro[...]

150 only one side of the page prints when the two -sided printing option is selected Use the following solutions: • Prin t the docu ment using the manual tw o -sided printing f eatur e . • Use a medi a type su pported b y the duple x er . • Us e a media si z e suppo rted b y the duple xer .[...]

151 communication err o r Select the topic that best describes the problem: • local connecti on • networ k connection When there is a communication proble m, the followin g display appears on the LCD panel.[...]

152 local connec tion Follow these steps if the printer enco unters a communication problem over a local connection: 1. V erify that all cables ar e fir mly attached to the prin ter and the computer . • If y ou ar e not using a U SB connection , v er ify that the par allel cable adapter is f ir ml y attached t o the pr inter . V erify that the pa[...]

153 network c onnection Follow these steps if the printer enco unters a communication problem over a network connection: 1. Pr ess the Po w e r button to tur n the pr inter off . 2. Pr ess the Po w e r button to tur n the pr in ter bac k o n . • If the communication er r or displa y does not r eappear on the L CD panel , then r e send y o ur doc [...]

154 infr ar ed printing pr obl ems Select the topic that best describes the problem: • print er st opped pr in ting • pri nter is taking too long to print • in fr ar ed icon is not displa y ed • single P alm P ilot cale ndar appointme nt pr ints For more information on inf rared printing visit HP’s website at: www .hp .com/su pport/cp1160[...]

155 printer stopped pr inting When the printer has established an in frared link with another device, the following display appears on the LCD panel. When the Infrared Printing Feature enco unters an interrup tion, the infrared icon disappears from the LCD panel. If the device is moved out of the printe r’s infrared lens range, and the printer st[...]

156 printer is taking too long t o print Position the device closer to the prin ter’s infrared lens, then verify the following: • An infr ar ed port is selected on the laptop or notebook. • T he dev ice and the pr inter ar e corr ectl y align ed. • The de v i ce is IrD A-compl iant . • L ook for an IrD A sy mbol or see the de v i ce ’s [...]

157 infrar ed icon is not displa y ed Perform one or more of these options: • F ollo w the ins truc tions that came w ith the laptop or not ebook to confi gur e inf r ar ed printing . • Log onto the laptop or notebook manufactur er’s W ebsite or contact the manuf ac tur er ’s support t elephone n umber . • L og onto the Inf r ar ed Data A[...]

158 single P alm Pilot calendar appointment prints The Palm Pilot may not have an enhanced printing application installed. Install an enhanced printing application to print more than one calen dar appointment at a time. For a full description of the infrared printing feature, see infr ared pr inting . If you continue to have problems with the print[...]

159 printer har dw are pr obl ems Click the topic below that best describes the problem: • printer door time out • pr inter does not tur n on[...]

160 printer door time out In order to protect the ink del ivery sy stem, the printer doors can remain open for only 15 minutes. After 15 minutes, the print carriage goes to its rest position and one of the following displa ys appears on the L CD panel. To access the print carriage, clos e the doors, then reopen them. Cauti on! Do not try to force t[...]

161 printer does not tur n on Follow these steps when the power co rd and cable are connected to the printer, but the printe r does not turn on: 1. Disconnec t the po w er cor d fr om the electri cal outlet . 2. Wa i t a b o u t 1 0 s e c o n d s . 3. Reconnec t the po w er cor d to the elec tr ical outlet . 4. Pr ess the P ower button to turn the [...]

162 hp ser vices and support • contac ting hp serv ic es and support • hp printer and so ft war e limited war r anty statement • hp inkjet prin thead and ink cartri dge pr oduct w arr an ty infor mati on[...]

163 contac ting hp ser vices and support HP Services and Support provides expert advice on using your HP printer or solving problems with your printer. support process HP support process works most effectively if you look for help in the following order: 1. Use the ons cr een User ’s Guide . 2. Acc ess H P e - sup po r t. Use y our Internet conne[...]

164 hp e -support HP e-support offers online support as long as you own your HP printer. Get instant access to support information, helpful printing tips, and the latest updates for your printer software (also referred to as the printer driver)—24 hours a day, seven days a week, at no cost to you. hp support Websites If you have access to the Int[...]

165 hp support email One-to-one email gives direct an swers to your questions from an HP service technician. Email suppo rt is a grea t w ay t o ask tec hni cal ques tio ns or obtain an ans w er that is ta ilor ed to y our spec ifi c need . Enter your question on a Web form and receive an email reply. Responses are normally provided within 48 hours[...]

166 hp support by phone HP provides telephone support free of charge during the printer’s phone support period. (Standard ph one company charg es do apply.) free phone support period The list below shows the phone support period for your region. * Stan dar d phone com pan y c har ges a pply . region phone support* North America— Including Canad[...]

167 bef ore placing a call Before placing a call for help, tr y these other free support options: • Onscr een User ’s Guide • Setup p oster •H P e - s u p p o r t • HP support audio tips (in the U .S .) . Soluti ons to commonl y ask ed HP pr inter q uesti ons ar e pr o v i ded w hen y ou phone our toll-f r ee automated supp ort l ine at ([...]

168 support phon e numbers If you need help solving a problem, contact HP support using one of the phone numbers in the table below. If th e phone number for your region is not listed, please refer to HP's Website: http://www .hp. com/cps o -support/guide/p sd/e xpect ation s.h tml for this re gion ... use this phone num ber... Africa/Middle E[...]

169 India 11 682 6035 Indonesia 21 350 3408 Ireland 01 662 5525 Israel 09 952 4848 Italy 02 264 10350 Japan 0570 000511 Korea (Seoul) 02 3270 0700 Korea, (outside Seoul) 080 999 0700 Malaysia 03 295 2566 Mexico (Mexico City) 5258 9922 Mexico (Outside Mexico City) 01 800 472 6684 Netherlands 0 20 606 8751 New Zealand 09 356 6640 Norway 22 11 6299 Pe[...]

170 after t he free phone sup port period After the free phone support period, you can receive help from HP for a fee. Prices are subject to change without notice. HP e-support is always available at no cost. For more information, see hp e -supp ort . • F or calls in the United States that may last less than10 minu tes, call (9 00) 5 5 5-15 00. T[...]

171 obtaining hp repair If your HP printer needs to be repaired, call HP phone support. A trained HP service technician will diagnose the problem and coordinate t he repair process. For a list of HP support phone numbers, see suppor t phone numbers . HP support will direct you to the best solution, whether it is an authorized service provider or an[...]

172 hp pr inter and softwar e limited w a rr anty statement A. e xtent of limited w arr anty 1. Hew lett-P ac k ar d (HP) warr ants to the end-user c u stomer that the HP pr oducts spec if ied abo v e w ill be f r ee fr om de fects in mater ials and w or kmanship f or the dur ation spec ified a bo ve , whi c h dur ati on begins on the date of pur c[...]

173 4. F or HP pr inter pr oduc ts, the u se o f a non-HP ink cartri dge or a r ef illed ink cartri dge does not aff ect e ither the w arr anty to the c u stomer or an y HP support contr act w ith the cust omer . How e v er , if pr inter failur e or damage is attributa ble to the u se of a no n- HP or r e f illed ink cartri dge , HP w ill char ge i[...]

174 B. li m i ta t i o ns o f wa rr an t y 1. T O THE EXTENT ALL O WED B Y L OCAL L A W , NEITHER HP NOR I T S THIRD P ARTY S UP P LIERS MAKE ANY O THER W ARR ANTY OR CONDI T ION OF ANY K IND , WHETH ER EXP RE S S OR IMPLIED , WITH RE SP E CT T O THE HP PR ODUCT S , AND SPE CI FICALL Y DIS CLAIM THE IMP LIED W ARRANTIE S OR C ONDIT ION S OF MER CHA[...]

175 2. T o the exte nt that this W arr anty State ment is inconsiste nt w ith local law , this W arr anty St atemen t shall be deemed modif ied t o be consiste nt w ith suc h local la w . Under such local la w , certain disc laimer s and limitati ons of this W arr ant y Sta tement may n ot appl y to the c u stome r . For e x ample, some states in t[...]

176 hp inkjet pr inth ead and ink cartridge pr oduct war r anty infor mation hp inkjet products limited warr anty All HP Inkjet products are warranted to be free from defects in material and workmanship during the warranty period. warra n t y p eri o d The Inkjet product is warr anted until the End-of -Warranty date, which is printed on each produc[...]

177 hp inkjet product reco very progr am Customers interested in recycling their genuine HP inkjet cartridges can participate in HP's empty inkjet cartridge return and recycle program. HP offers this program in the United Stat es, Puerto Rico, France, Germany, and Singapore, more countries than any othe r inkjet manufactur er in the world. Thi[...]

178 supplies and accessor ies • suppl y and a cces sory part number s • paper and media part number s • ho w to or der[...]

179 suppl y and access or y par t numbers Refer to these part numbers when ordering HP supplies and accessories: ink cartridges See ink cartridge selectio n n umbers printheads See pr inth ead selection n umbers interface cables HP IEEE 1284-Compliant Pa rallel Interface Cable: • 2 meter le ngth: C2 9 50A • 3 meter le ngth: C2 9 51A HP USB-Comp[...]

180 Thailand, Indonesia, Brazil, Caribbean, Latin America: 8121-0587 or T503082 China, Taiwan, Philippines: 8121-0586 Chile: 8120-8880 Denmark: 8120-8881 Israel: 8120-8883 Switzerland: 8120-8885[...]

181 paper and media par t numbers Refer to these part numbers when ordering HP paper and other media: hp bright white inkjet paper A4 (210 × 297 mm), 200 sheets: C5977A A4 (210 × 297 mm), 500 sheets: C1825A US letter, 200 sheets: C5976A US letter, 500 sheets: C1824A hp premium inkjet paper A4 (210 × 297 mm), 200 sheets: 51634Z US letter, 200 she[...]

182 hp premium p lus photo paper , mat te European A4 (210 × 297 mm), 20 sheets: C6951A US letter, 20 sheets: C6 950A hp premium p lus photo paper , glossy snap shot European A4 (4 × 6 in finished size), 20 sheets: C6945A US letter (4 × 6 in finished size), 20 sheets: C6944A hp premium inkjet tr anspar ency fi lm A4 (210 × 297 mm), 20 sheets: C[...]

183 ho w to or d er To purchase printer supplies or accessories directly from HP, visit www .hp .co m. You can also purchase supplies and accessories from your nearest HP dealer. Not all supplies and accessories are availabl e in all regions.[...]

184 specifications To see specifications for the printer and printer accessories, click the appropriate heading below: • print er spec if icati ons • auto matic tw o -sided pr inting module s pec if i catio ns • infr ar ed pr inting spec if i cations • minimum pr inting margins • syst e m re qu ir emen ts • env ir onmental statement •[...]

185 pr inter specifications hp color inkjet printer cp116 0 black text print speed * Draft: Up to 17 pages per minute Normal: Up to 8 pages per minute Best: Up to 4 pages per minute mix ed te xt with color graphics print speed* Draft: Up to 16 pages per minute Normal: Up to 7 pages per minute Best: Up to 4 pages per minute *These are approximate fi[...]

186 softw ar e compat ibility MS Windows compatible (95, 98, Me, 2000, and NT 4.0) MS-DOS software programs duty cycle 5,000 pages per month memor y 8 MB built-in RAM processor 96 MHz processor user interface Icon-driven LCD panel Cancel Button Resume Button and Light Power Button and Light co nn ec t ivit y Built in: Universal Serial Bus 2.0 fulls[...]

187 wei gh t Without Automatic Two-Sided Printing Module: 6.88 kg (15.17 lb) without print cartridges With Automatic Two-Sided Printing Module: 7.45kg (16.42 lb) without print cartridges operating envi ronment Maximum operating conditions: Temperature: 41 to 104 degree F, 5 to 40 degrees C Humidity: 15 to 80 percent RH non-condensing Recommended op[...]

188 declared noise emissions in ac cordance w ith ISO 92 9 6 Best Mode: Sound power level, L WAd without duplexer: 5.6 B Sound power level, LWAd with duplexer: 5.7 B Sound pressure l evel, LpAm (b ystander positions) without duplexer: 43 dB Sound pressure level, LpAm (bystander positions) with duplexer: 44 dB Normal Mode: Sound power level, L WAd w[...]

189 media handling Sheets: up to 150 Banners: up to 20 sheets Envelopes: up to 15 Cards: up to 60 ca rds Greeting cards: up to 5 cards Transparencies: up to 30 Labels: up to 30 sheets of labels (use only U.S. Letter– or A4–size d sheets) Photo paper: up to 20 sheets Output capacity: Draft: up to 35 sheets Normal: up to 50 sheets Best: up to 50 [...]

190 Index/Greeting Cards: 76 x 127 mm (3 x 5 in) 102 x 152 mm (4 x 6 in) 127 x 203 mm (5 x 8 in) A6: 105 x 148.5 mm Hagaki: 100 x 148 mm Labels: U.S. Letter 216 x 279 mm (8.5 x 11 in) A4 210 x 297 mm Photo (with tear-off tab) 102 x 152 mm (4 x 6 in)[...]

191 automatic two -sided pr inting module specifications duty cycle 5,000 sides of pages per month dimensions 324 mm (12.75 in) long x 133 mm (5.2 5 in) wide x 111 mm (4.37 in) high wei gh t 0.79 kg (1.75 lbs) declared noise emissions in ac cordance w ith ISO 92 9 6 Best Mode: Sound power level, LWAd: 5.7 B Sound pressure level, LpAm (bystander pos[...]

192 minimum printing mar gins Letter and Executive: Left and right margins 6.4 mm (0.25 in) Top and bottom margins 11.7 mm (0.46 in) A4: Left and right margins 3.4 mm (0.13 4 in) Top and bottom margins 11.7 mm (0.46 in) A5, B5, 5 x 8 in Card, and User D efined Size: Left and right margin s 3.17 mm (0.125 in) Top and bottom margins 11.7 mm (0.46 in)[...]

193 infr ar ed printing specifications ran g e 1 meter (3 feet) 30 degree cone supported op erating s y stems Some operating systems supported by infrared technology include: • Windo ws 2000 •W i n d o w s 9 8 •W i n d o w s C E •P a l m supported d ev ices Some of the devices supported by infrared technology include: • Laptop or notebook[...]

194 minimum printing mar gins The printer cannot print outside a desi gnated area of the page so your document content must be contained within the printable area. A4 paper Left and Right Margins: 3.4 mm (0.134 in) Top Margin: 1.8 mm (0.07 in) Bottom Margin: 11.7 mm (0.46 in) letter , l egal, and ex ecutiv e paper Left and Right Margins: 6.4 mm (0.[...]

195 banners - A4 (210 x 2 9 7 mm [8.2 7 x 11.7 in]) Left and Right Margins: 3.4 mm (0.134 in) Top Margin: 1.8 mm (0.07 in) Bottom Margin: 11.7 mm (0.46 in) Between Page Margin: 0.0 mm (0.0 in) banners - letter ( 216 x 2 7 9 mm [8.5 x 11 in]) Left and Right Margins: 6.4 mm (0.25 in) Top Margin: 1.8 mm (0.07 in) Bottom Margin: 11.7 mm (0.46 in) Betwe[...]

196 s ystem r equir ements Your computer must meet the following minimum requirements: Microsoft W indo ws NT 4. 0 or 2000 Minimum Processor Speed: Pentium 133 MHz Required RAM: 64 MB Required Free Hard Disk Space: 40 MB* Microsoft W indo ws 9 5, 98, or Me Minimum Processor Speed: Pentium 150 MHz Required RAM: 32 MB Required Free Hard Disk Space: 4[...]

197 en v ir onmental statem ent Hewlett-Packard continuously improves the design processes of its deskjet printers to minimize the negative impact on the office environment and on the communities where printers are manufa ctured, shipped, and used. Hewlett- Packard has also developed processes to minimize the negative impact of the disposal of the [...]

198 P last ic par ts : All major plastics and plastic parts are marked according to international standards. All plastic pa rts used in the pr inter housing and chassis are technically recyclable and all use a single polymer. Haz ardous materials : This hp product contains the following materials that may require special handling at end-of-life: ?[...]

199 energ y consumption This printer was designed with energy conservation in mind. This printer averages 4 watts in stand-by mode. Not on ly does this save natural resources, but it also saves money with out affecting the high performance of the printer. This product qualifies for the ENER GY STAR Program (U.S. and Japan). ENERGY STAR is a volunta[...]

200 r egulatory notices hew lett-pac k ar d compan y This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: • This dev ice may n ot cau se harm ful interf er ence , and • This de v i ce mu st accept an y interfer ence r ece i v ed , including inte rfer e nce that may ca us e undesir ed oper ati[...]

201 note This equipment has been tested and fo und to comply with the limits for a Class B digital device, pu rsuant to part 15 of the FCC rules. These l imits are designed to provide reasonable p rotection against harmful interference in a residential installation. This equipment generates, uses, an d can radiate radio frequency energy and, if not[...]

202 inde x a Ado be Ac r oba t vii ali gnment 188 A uto ma tic P ap er-T yp e S en so r 2, 48 dis abli ng 48, 143 tr oubleshoot ing 143 Automat ic T wo-Si ded Pri nt ing Modul e 22 , 24 only one page pr i nts 150 opti on cannot be enabl ed 148 paper si ze changes 149 pri nti ng pr obl ems 145 spe cifica tion s 191 support ed paper t ypes 24 b banne[...]

203 i index card pr int i ng 60 single 60 Infra red icon 73 infrare d len s 14, 7 4 infrare d ligh t 74 infrare d p rinting 73 delayed print ing 156 in Windows 2000 75 in W in dow s 9 8 73 , 74 IrLP T 19 3 OBE X 19 3 PCL inkj et opt ion 78 probl ems 154 spe cifica tion s 19 3 support ed dev ices 19 3 supp orted ope rating systems 19 3 support ed pr[...]

204 p page ori entat i on 40 paper al ignment 18 8 paper c apacit y 189 paper j ams in A uto m a tic T wo -S ide d P rin ting M o d- ule 146 paper si zes 189 paper t rays 15 inpu t 16 output 17 paper t ypes 188 de term in ing au tom a tica lly 48 part of documen t mis si ng 136 phone su pport 166, 16 8 phot o paper pr int i ng res olut i on 185 pho[...]

205 paper 51 phot ographs 63 guideli nes 63 poster s 67 sin gle en ve lo pe 53 small m edia 60 tr anspar enci es 56 guideli nes 56 two- sid ed pri nt ing i nst ruc ti ons 41 au tom a tic 42 man ua l 44 wat er ma r ks 49 pri nt ing mar gin s 19 4 settin g 19 4 pri nti ng speed incre asin g 63, 6 4 pri nt out pr obl ems 13 2 r recycli ng prin ter 197[...]