HP (Hewlett-Packard) D4200 инструкция обслуживания

HP Deskjet D4200 Printer series HP Photosmart Software Help[...]

© 2007 Hewlett-Packard Development Company, L.P. Hewlett-Packard Com pany notices The information contained in this document is subject to change without notice. All rights reserved. Repro duction, adaptation, or translation of this material is prohibited without prio r written permission of Hewlett-Packard, except as allowed unde r copyright laws[...]

Contents 1W e l c o m e .... ...................... ......................... .......................... ................... ............................ ........5 2 Special featur es ................................... ................................... ............................................ ......7 3 Get started The printer at a glance ...[...]

Share photos with fr iends and family ................ ...................... .................... .................. ...........34 Other photo projects .................... ............... ................................................... .................... ......34 8 Print other document s Print e-mail ............. ............. ............[...]

11 Maintenance Install print cartri dges ...................................................................................................... ........64 Print cartridge co mbinations ........................................................ ......................................64 Selection numbers .................... ............................[...]

Problems with bord erless documents .................. ...................... ................. ...................... .......91 Borderless printing gu idelines .......................... .................................... .............................91 Part of the photo is faded .................................... .............................[...]

1W e l c o m e Welcome to the HP Deskjet D4 200 Printer series Help. This gu ide primarily exp lains how to print photos from memory cards, digital camera s, and other USB devic es. For details on how to use your computer and the printer t ogether, see t he followi ng table an d select an appropriate to pic. You can also use the table of con tents [...]

Section Description HP support Find out how to contact HP support. Troubleshoo ting Find a solution to a hardware or software problem. Order supplies Learn how to order supplies for the printer. Specifications Learn about the paper capacity, requirements, and other specifications for the printer. HP inkjet supplies recyc ling program Find out how t[...]

2 Special features Congratulations! You have purchase d an HP Deskj et printer that is equipped with several exciting features: • Borderless pri nting : Use the entir e page surfac e when prin ting photos and brochures with the borderless printing featu re. • Six-ink upgradeable printing : Enhance photo printing w ith a photo print cart ridge ([...]

3 Get started • The printer at a glance • Buttons and ligh ts • Paper trays • Print cartridges • Ink-backup mode The printer at a glance Click the links below to learn about the p rinter featur es. 1 Buttons and lights 2 Front USB port 3 Paper trays 8 Get started[...]

1 Print cartridges 2 Ink-backup mode 1 USB port The printer at a glance 9[...]

Buttons and lights Use the printer buttons to turn the printer on and off, cancel a print job , restart a job, and open HP Photosmart So ftware. The print er lights give you visual cues abou t the status of the printer. 1 Power button and light 2 Print Cartridge Status lights 3 Photosmart Essential button 4 Resume button and light 5 Front USB port [...]

Power button an d light Use the Power button to turn the printer on a nd off. It can take a few seconds for the printer to turn on after you press th e Power button. 1 Power button and light The Power light flashes w hen the printer is processing. CAUTION: Always use the Power button to turn the printer on and off. Using a power strip, surge protec[...]

Print Cartridge Status lights The Print Cartridg e Status lights are lo cated in the center of the control pan el. For more information, see Print cartridges . 1 Print Cartridge Status lights 1 Tri-color print cartridge light 2 Black/Photo print cartridge light Chapter 3 12 Get started[...]

1. The left status ligh t represents the tri-co lor print cartridge, which is installed in the left side of the print cartri dge cradle. • The light is on an d solid when the t ri-color print cartri dge is low on ink. • The light flash es when the tri-color p rint cartridge needs to be service d. 2. The right status li ght represents the bla ck[...]

Resume button and lig ht The Resume light f lashes when an action i s required, such as loading paper or clearing a paper jam. Wh en the problem is sol ved, press the Resume b utton to con tinue printin g. 1 Resume button and light Front USB port lights To transfer photos fr om a digital camera, exte rnal card reader, or USB flash dri ve, just plug[...]

NOTE: You can also use th e front USB port to download imag es from external card readers, USB flash drives, and other USB devices. Cancel icon The printer has a Cancel i con located to t he left of the Power butto n. When the printe r is busy, the Power butt on functions li ke a Cancel button. 1 Cancel icon Pressing the Power button during a print[...]

Unfold the paper trays To unfold the paper trays 1. Lower the input tray. 2. Lower the output tray. 3. Pull out the out put-tray extension. Chapter 3 16 Get started[...]

Input tray The input tray hol ds paper or other media. 1 Input tray Paper guide Print on different sizes of me dia by sliding the paper guide to the right or to the left . Output tray Printed pages are deposit ed in the outp ut tray. 1 Output tray Paper trays 17[...]

Raise the output tray to load paper or other medi a. Lower the output tr ay before printing. To prevent paper f rom falling ou t of the output t ray, pull out bo th sections of the output- tray extension. I f you are printing in the Fast Draft mode, raise the output-tray extensi on stop. 1 Second section of output-tray extension 2 Output-tray exten[...]

4. Raise the outpu t tray. 5. Raise the inpu t tray. Print cartridges Three print cartridge s can be used with the p rinter. 1 Black print cartridge 2 Tri-color pr int cartri dge 3 Photo print cartridge For information abou t using the print cartrid ges, see the fo llowing topics: • Use print cartridges • Replace print cartri dges Print cartrid[...]

Use print cartridges The print cartri dges can be used in the following w ays: • Everyday printing : Use the black and t ri-color print cartridges fo r everyday print jobs. • Quality col or photos : For more vi brant colors when printin g color photogra phs or other special document s, remove the black print cartridge and in stall a photo print[...]

NOTE: When the printer o perates in ink-backup m ode, a message i s displayed on screen. If the message is displayed an d two print cartridges are inst alled in the printer, verify that the prote ctive piece of plasti c tape has been removed from each print cartridge. When plastic tape covers the prin t cartridge contact s, the printer canno t dete[...]

4 Connect the printer • USB USB The printer connect s to the computer wit h a universal serial bus (USB) cable. NOTE: For best printing perf ormance, use a USB 2.0 compati ble cable. For instructions ab out connecting the printer with a USB cable, se e the Setup G uide that came with the printe r. NOTE: A USB cable might no t be packaged with you[...]

5 Print using the Photosmart Essential button To quickly print photos, use the Photosmart Essential butto n. • About the Photosmart Essential button • About the HP Ph otosmart Software About the Photosmart Essential button The Photosmart Essentia l button is locate d on the front panel of the printer. When you press the butt on, the HP Photosma[...]

6 Print photos using the front USB port You can transfer photo s from a digital ca mera, external card reader, or USB flash drive to your computer, and then print them. For more inf ormation, check the follow ing topics: • About the front USB port • Print photos from the front USB port • About the front USB port lights About the front USB por[...]

To print from the front USB port 1. Load photo pape r into the prin ter. For instructions abou t loading photo p aper, click one of th e following op tions: • Print borderless photos • Print photos with a border 2. Connect your camera o r other USB device to the front U SB port using a USB ca ble. The green Connectio n light should be illum ina[...]

1 Connection light 2 Error light Chapter 6 26 Print photos using the front USB port[...]

7 Print photos The printer software o ffers several features th at make printing d igital photos easier a nd improve phot o quality. Learn ho w to print ph otos Print a borderless photo . Print a photo with a border . Learn how to perform other ph oto printing tasks •U s e t h e photo print cartridge f or great colors and virtua lly grain-free ph[...]

Prepare to print 1. Raise the outp ut tray. 2. Slide the paper guide all the way to the lef t. 3. Verify that the photo paper is flat . 4. Place the photo paper in the right side of th e input tray. The side to be printed on should face down an d the short edge should po int towards the p rinter. If you are using photo paper that has a tear-off tab[...]

4. In the Printing Shortcuts list, click Photo Printing-Border less , and then sele ct the following o ptions: • Print Quality : Normal or Be st NOTE: For maximum dpi quality, go to the Features tab, and then click Maximum dpi in the Print Quality drop-down list. • Paper Type : An appropriate phot o paper typ e • Paper Size : An appropriate b[...]

Prepare to print 1. Raise the outp ut tray. 2. Slide the paper guide all the way to the lef t. 3. Verify that the photo paper is flat . 4. Place the photo paper in the right side of th e input tray. The side to be printed on should face down an d the short edge should po int towards the p rinter. NOTE: Some paper sizes might extend beyond the e dge[...]

4. In the Printing Shor tcuts list, click Photo Printing-with w hite borders , and then select the following optio ns: • Print Quality : Normal or Be st NOTE: For maximum dpi quality, go to the Features tab, and then click Maximum dpi in the Print Quality drop-down list. • Paper Type : An appropriate phot o paper typ e • Paper Size : An appro[...]

To install th e photo print cartri dge ▲ To install the p hoto print cartri dge, remove the black print cartridge from t he printer, and then inst all the photo print cartridge in the right side of the prin t cartridge cra dle. NOTE: To learn how to install a print cartridge, see Installation instructions . To protect a pri nt cartridge whe n it [...]

exposure time, type o f flash, and color satu ration, and stores it in the image file. T he printer software then uses this informat ion to automati cally perform im age-specific enhancements to create outstanding phot os. To print Exif Print -enhanced photos, you must have the following items: • A digital ca mera that suppor ts Exif Print • Ex[...]

NOTE: For higher-quality ph otos, use HP Premium Plus Phot o Paper and set the print quality to Best or Maximum dpi . Share photos with friends and family If you have installed the HP Photosma rt Software, you can use HP Pho tosmart Share to easily share imag es by e-mail without t he use of large file attachments. HP Photosmart Share lets yo u: ?[...]

8 Print other documents E-mail Documents Letters Envelopes Postcards Ha gaki cards Index cards Labels CD/DVD tattoos Transparencies Brochures Greeting card s Booklets Poster s Iron-on transfers Printing tips : Minimize your cost and ef fort while ma ximizing the qualit y of your printouts with printi ng tips . Printer software : Learn about the pri[...]

5. Slide the paper gu ide firmly against the edge of the paper. 6. Lower the output tray. Print 1. Open the Printer Properties di alog box . 2. Click the Printing Shortcuts tab. 3. In the Printing Shortcuts list, click General Eve ryday Print ing or Fast/Econo mical Printing , and then speci fy the following p rint settings: • Paper Type : Plain [...]

5. Slide the paper guide firmly against the e dge of the paper. 6. Lower the output t ray. Print 1. Open the Printer Properties dialog bo x . 2. Click the Printing Shortcuts tab. 3. In the Printing Shor tcuts list, click General Everyday Printi ng , and then specify the following p rint settings: • Paper Type : Plain paper • Paper Size : An app[...]

5. Slide the paper gu ide firmly against the edge of the paper. 6. Lower the output tray. Print 1. Open the Printer Properties di alog box . 2. Click the Printing Shortcuts tab. 3. In the Printing Shortcuts list, click Presentati on Printing , and th en specify the following print set tings: • Paper Type : Plain paper • Paper Size : An appropri[...]

5. Slide the paper guide firmly against the edge of the e nvelopes. 6. Lower the output t ray. Print 1. Open the Printer Properties dialog bo x . 2. Click the Features tab, and then select the f ollowing print settings: • Paper Type : Plain paper • Size : An appropriate envelope size 3. Select any other print set tings that you wa nt, and then [...]

Print 1. Open the Printer Properties di alog box . 2. Click the Features tab, and then specif y the following print settings: • Paper Type : Click More , click Specialty Papers , and then select an appropriat e card type. • Print Quality : Normal or Best • Size : An appropriate card size 3. Select any other print sett ings that you want, an d[...]

Print 1. Open the Printer Properties dialog bo x . 2. Click the Features tab, and then specify the f ollowing print set tings: • Paper Type : Click More , click Hagaki , and then select an appropriate hagaki card type. • Print Quality : Normal or Be st • Size : An appropriate hagaki card size 3. Select any other print set tings that you wa nt[...]

Use the What's Thi s? help to learn about t he features th at appear in the Pri nter Properties dialog box. NOTE: If an out-of-paper message is displaye d, see Out-of-paper message for help in resolving the problem. Print labels Guidelin es • Use only pap er, plastic, or clear labels that are designed specifi cally for inkjet pri nters. • [...]

3. In the Printing Shor tcuts list, click General Everyday Printi ng , and then specify the following p rint settings: • Paper Type : Plain paper • Paper Size : An appropriate pape r size 4. Click OK . Use the What's This? he lp to learn about the features th at appear in the Printer Properties dialog box. Print CD/DVD tattoos NOTE: This f[...]

Print 1. Open the Printer Properties di alog box . 2. Click the Features tab, and then specify the print settings in the orde r shown below: • Size : 5x7in. • Paper Type : Click More , click Specialty Pa pers , and then click HP CD/DVD Tattoo . • Print Quality : Best NOTE: If you are using the HP Photo smart Essential Soft ware, click the Adv[...]

3. In the Printing Shor tcuts list, click Presentation Printing , and then specify the following prin t settings: • Paper Type : Click More , and then select an app ropriate transparen cy film. • Paper Size : An appropriate pape r size 4. Select any other print set tings that you wa nt, and then click OK . Use the What's This? he lp to lea[...]

4. Specify the follow ing print sett ings: • Print Quality : Best • Paper Type : Click More , and then select an ap propriate HP inkje t paper. • Orientati on : Portrait or Landscape • Size : An appropriate paper size • Two-sided printing : Manual For more info rmation, se e Two-sided printing . 5. Click OK to print. Use the What's T[...]

1. Open the Printer Properties dialog bo x . 2. Click the Features tab, and then specify the f ollowing print set tings: • Print Quality : Normal • Paper Type : Click More , and then select an appropr iate card type . • Size : An appropriate card size 3. Select any other print set tings that you wa nt, and then click OK . Use the What's [...]

5. Slide the paper gu ide firmly against the edge of the paper. 6. Lower the output tray. Print 1. Open the Printer Properties di alog box . 2. Click the Printing Shortcuts tab. 3. In the Printing Shortcuts list, click Two-side d (Duplex) Printing . 4. In the Print On Both Sides drop-down list, se lect one of the followin g binding options: • Lef[...]

Print posters Guidelines • For poster printing, secti ons of the poster are automati cally arranged on individual sheets that can be taped together . After the sections of a poster have been printed, trim the edges of the sheets and tape the sheet s together. • Do not exceed the inp ut tray capacity: 100 she ets of paper. Prepare to print 1. Ra[...]

4. In the Poster Printing drop-down list, sel ect the number of shee ts for the poster. 5. Click the Select Tiles button. 6. Check that the number of til es that are selected matches the num ber of sheets for the poster, and t hen click OK . 7. Select any other print sett ings that you want, an d then click OK . Use the What's Thi s? help to l[...]

Print NOTE: If your software program includes an iron-on transfer print ing feature, foll ow the instructions that a re provided with the sof tware program. Otherwise, follow the instructions below . 1. Open the Printer Properties dialog bo x . 2. Click the Features tab, and then specify the f ollowing print set tings: • Print Quality : Normal or[...]

9 Printing tips Check your printer • Connect the printer to your computer. • Print a test page . Save time •U s e t h e Printing Shor tcuts tab. • Set the order that the pages print . Save money •U s e Fast/Economical printing . •P r i n t multiple page s on a single shee t of paper . •P r i n t i n grayscale . • Print a two-side d [...]

NOTE: When you select a printing shortcut the appropriat e printing opt ions are automatically displ ayed. You can leave them as is or change them. Use printing shortcuts Use the Printing Shortcuts ta b for the following print tasks: • General everyday prin ting • Photo printing–bo rderless • Photo printing–wit h white borders • Fast/Ec[...]

To use Fast/Econo mical printi ng 1. Open the Printer Properties di alog box . 2. Click the Printing Shortcuts tab. 3. In the Printing Shortcuts list, click Fast/ Economical Printing . 4. Specify the print setting s that you want, an d then click OK . General Everyday printing Use General Everyday print ing to print docum ents quickly. • Document[...]

Print quality settings • Fast Draft produc es draft-quality ou tput at the faste st printing spe ed, while usin g the least amount of i nk. • Fast Norm al produces higher qual ity output th an the Fast Draft set ting and p rints more quickly than the Normal setting. • Normal provides the best balance betwe en print qualit y and speed and i s [...]

To print in Ma ximum dpi mode 1. Open the Printer Properties di alog box . 2. Click the Features tab. 3. In the Pape r Type drop-down list, click More , and then select t he appropriat e paper type. 4. In the Print Quality drop-down list, click Maximum dpi . NOTE: To view the maximum dpi t hat the HP Deskjet printer will print, click Resolution . 5[...]

3. In the Size drop-do wn list, select Custom . The Custom Paper Size dialog box is displayed. 4. In the Name box, type a name for th e custom paper size. 5. In the Width and Length boxes, type the dim ensions of the custom pape r size. The minimum and maximum dimensions are di splayed beneath Width and Le ngth. 6. Click the unit of measu rement: I[...]

To previ ew a printed document 1. Open the Printer Properties di alog box . 2. Click the Features or the Color tab. 3. Select the Show preview before pr inting check box. 4. Select any other print sett ings that you want, an d then click OK . Before the documen t prints, a preview is displayed. 5. Do one of t he following: • Click OK to print the[...]

To print a two-sided document wi th a book bindin g ▲ Follow the instructions fo r basic two-sided pr inting. To print a two-sided document with a tablet binding 1. Open the Printer Properties dialog bo x . 2. Click the Features tab. 3. In the Two-si ded printing drop-down list , click Manual . 4. Select the foll ow ing check boxes: • Flip Page[...]

10 Printer software • Make the HP D eskjet the def ault printer . • Set the default print set tings for all documents. •U s e t h e Printer Properties dialog box to select pr inting opti ons. •U s e t h e What's This? help to learn mo re about specific prin t settings. • View the Ink Status window for th e approximate i nk level of e[...]

To save time when printi ng, set the defau lt print settings to options that you use o ften. That way, you do not have to speci fy the options every tim e you use the printer. To change the defa ult print settings 1. Double-click t he HP Digital Im aging Monitor icon on the right side of t he Windows taskbar. 1 HP Digital Imaging Monitor icon The H[...]

NOTE: The path to the Pri nter Properties dialog box can vary depending on th e software prog ram you are using. What's This? help Use the What's This ? help to learn about the features that you se e on the Printer Properties dialog box. What's This? help Use What's Thi s? help to learn more about the available print ing options[...]

Download printer software updates Download the latest printer so ftwa re update every few mo nths to ensure you h ave the latest f eatures and im provements. To download a pri nter software update 1. Make sure you are connected to the Internet. 2. From the Windo ws Start menu, click Programs or All Programs , poin t to HP , and then click HP Update[...]

11 Maintena nce • Install print cart ridges • Align print cartridges • Automatically clea n print cartridges • Calibrate prin t quality • View estimated ink l evels • Maintain the printer body • Remove ink from y our skin and clothing • Manually clean prin t cartridges • Maintain print cartridges • Printer Toolbox Install print [...]

You can find the sele ction number in thre e places: • Selection num ber label: Look at t he label on the print cartridge that you are rep lacing. 1 Selection number label • Printer document ation: For a list of print cartridge selecti on numbers, see the reference guide th at came with the prin ter. • Print Cartridge Inf ormation dialog box:[...]

5. Press down on the print cart ridge, and then slide it out of the print cart ridge cradle. 6. Remove the replacement print cartri dge from its packaging and ca refully remove the plastic tape. Hold th e print cartridge so that the cop per strips are on the bottom and facing towa rd the printer. 1 Remove plas tic tape CAUTION: Do not touch the pri[...]

7. Slide the print cart ridge at a slight upwa rd angle into th e cradle until the cartridge snaps into pl ace. 8. Close the prin ter cover. Align the print cartri dges for optimum print qu ality. For information a bout storing print cartri dges, see Mai ntain print cartridges . For information about recycling empty print cartridges, see HP inkjet [...]

To clean the prin t cartridges 1. Open the printe r Toolb ox . 2. Click Clean the Print Cartri dges . 3. Click Clean , a nd then follow t he onscreen instructi ons. If your documents are st ill faded after cle aning, manually cl ean the print cartridge contacts . CAUTION: Clean print cartridges only when ne cessary. Unnecessary cleaning wastes ink [...]

Maintain the printer body Because the HP Deskjet eject s ink onto the paper in a fine mist, ink sm udges will eventually appear. To remove smudges, stai ns, or dried in k from the exterior 1. Turn off the HP Deskjet, and then disconnect the power cord. 2. Wipe the outside of the HP Deskjet with a soft cloth that has been lig htly moistened with wat[...]

To prepare to clean 1. Open the HP Deskjet cover. 2. Wait until the p rint cartridge cradle mo ves to the right side of the HP Deskjet and is idle and qu iet. 3. Remove the print cartridg es and place them on a piece of pap er, with the cop per strips facing up. CAUTION: Do not leave the print cart ridges outside the HP Deskjet for more than 30 min[...]

Print cartridge storage and handling Follow these gu idelines to help ma intain HP prin t cartridges and e nsure consistent pri nt quality: • Install the cartrid ge on or before the Install by date, which is printed on the cart ridge package. • When you remove a photo pri nt cartridge from th e printer, store it in a print cartridge protector t[...]

To remove the pr int cartridge from th e print cartridge protector 1. Press down and back on the t op of the protect or to release the print cartri dge. 2. Slide the prin t cartridge out of the p rotector. CAUTION: Do not drop the p rint cartridge. Drop ping the print cartridge can damage it. Printer Toolbox The printer T oolbox contain s a number [...]

12 Troubleshooting • Error messages • Installation p roblems • Printer lights ar e on or flashing • Printer does not p rint • Document prin ts slowly • Print cartridge pro blems • Paper problems • Photos do not print corr ectly • Problems with borderless docu ments • Print quality is poo r • Document is mispri nted • I press[...]

"Print cartridge is in the wrong slot" me ssage If you receive thi s error message, the print cartridge is installe d in the wrong side of the print cartridg e cradle. Foll ow the instructions in " Print cartridge is in the wron g slot" message to resolve th e probl em. "Printing in ink- backup mode" messag e If you re[...]

Solution: To resolve the pr oblem 1. Make sure that no USB devices ot her than the printer, t he keyboard, and t he mouse are connect ed to the compu ter. 2. Disconnect and reconne ct the USB cable. 3. Make sure that the printer i s connected directly to a USB port on the compute r (instead of through a U SB hub). 4. If the installat ion program st[...]

Printer name doe s not appear Solution: If the pri nter software seems to install correc tly, but the pri nter name does not appear in the l ist of printers wh en you click Print on the File menu or in th e Printers folder in Control Panel, try reinsta lling the printe r software. To reinstall the printer software 1. Quit any antivirus prog rams or[...]

What the flashing light means The printer lights i ndicate the prin ter status. 1 Power light 2 Print Cartridge Status ligh ts 3 Resume l ight Power light is flashing 1 Power light If the Power light is flashi ng, the printer is preparing to print . The light stops flashi ng when the printer has received all dat a. Printer lights are on or flashing[...]

Resume light is flashing 1 Resume light If the Resume li ght is flashing , check the followin g conditions: • The printer migh t be out of paper. Place paper in the inpu t tray, and then press the Resume button. • There might be a pape r jam. For information about clearing a pa per jam, see Paper jam . • The printer migh t be stalled. For mor[...]

Print Cartridge Status lights are on or flashing The printer has two print cart ridge status lig hts. 1. The left status ligh t represents the tri-co lor print cartridge, which is installed in the left side of the print cartri dge cradle. 2. The right status li ght represents the bla ck or the photo print cart ridge. One of t hese print cartridges [...]

Front USB port lights a re flashing If the front U SB port lights are flashing , follow the i nstructions in Fron t USB port ligh ts are flashing . Printer does not print • Verify the following • Check the printe r lights • Check the printer cable conn ection • Clear the print queue • Printer is stalled • If the prin ter still do es not[...]

• If you are connectin g the printer through a USB hu b, make sure the hub is turned on. If the hub is on, t ry connecting the p rinter directly to your comp uter. • Try connecting the USB cable to an other USB port on your computer. After you check the connections, try restarting your compu ter. Turn your printer off and then on again. NOTE: F[...]

If there are no loo se or broken parts, fol low these steps: 1. Check for and remove any obstacles, such as packi ng tape or materials, that prevent the print cartridg es from moving back and f orth. 2. Make sure the print cart ridges are installed securely in the pri nt cartridge cradle. For more information, see Installation instructions . 3. Mak[...]

For information abou t updating the p rinter software, see Do wnload printer softwa re updates . Computer do es not meet system requir ements If your computer does n ot have enough RAM or a l arge amount of free spa ce on the hard drive, the prin ter processing tim e will be long er. 1. Verify that the comp uter hard disk space, RAM, and processor [...]

3. Check the list of prin t cartridges that can be used in the printer. a . Open the printe r Toolbox . b . Click the Estimated Ink Levels tab. c . Click the Print Cartri dge Information button and view the list of print cartridge selection numbe rs. The refere nce guide that ca me with the printe r also shows the p rint cartridge selection n umber[...]

"Print cartridg e is in the wrong slo t" message Cause: If you receive this error message, the print cartridge is in stalled in the wrong side of the print cartri dge cradle. Solution: Always instal l the tri-color print ca rtridge in the left print ca rtridge cradle compartment. Install the black or pho to print cartridge in th e right p[...]

removed from each print cart ridge. When plastic ta pe covers the print cart ridge contacts, the pr inter cannot detect that the print cartridge is in stalled. To remove plastic ta pe from a pr int cartrid ge ▲ Hold the print cartri dge so that the copp er strips are on the bottom a nd facing toward the printe r, and then carefully remove th e pl[...]

4. Remove the rear access door. Press th e handle to the right , and then pull out t he door. 5. Remove any paper that is insid e the printer by pulli ng it out from th e back of the printer. If you are prin ting labels , verify that a labe l did not b ecome detached fro m the label sheet while passi ng through the pri nter. 6. Replace the rear a c[...]

Printer does not feed paper Solution: Try one or more of the followi ng solutions: • Reduce the number of sheets in the input tray. • Remove the pape r from the inp ut tray, and then reload it. • Use a different t ype of paper. Printer ejects paper Solution: If t he printer eject s the paper, try o ne of the foll owing solu tions: • Verify [...]

Paper mig ht be loade d imprope rly The printer might prin t on multiple shee ts of paper at once if t he paper is loaded t oo far toward the back of t he printer or if the p aper guide is not po sitioned firml y against the paper. Reload t he paper into the pa per tray, pushin g the paper unt il you feel resist ance, and then slide the pa per guid[...]

Horizontal li nes appear o n a photo Solution: If light or dark hori zontal lines ap pe ar on photos, follow thi s procedure: 1. Clean the p rint cartridges. 2. Reprint the pho to. 3. If horizontal line s still occur, perform a print quality calibration . A black and a tri-colo r print cartridge m ust be instal led for print quality cali bration. 4[...]

Verify that the phot o paper is not curled. If the photo paper is curle d, place the paper in a plastic bag and ge ntly bend it in th e opposite direct ion of the curl unti l the paper lies flat. If the pr oblem persists, then u se photo paper that is not curled. For instructions abou t preventing photo p aper from curling, see Store and ha ndle ph[...]

• If printing in grayscale, select High Quality un der Print in Grays cale on the Color tab. • Do not print b orderless documents i n ink-backup mode. Alw ays have two print cartridges inst alled in the pri nter when printing borderless document s. For more information, see Ink-backup mode . Streaks appear in a light po rtion of a photo Solutio[...]

3. If horizontal li nes still occur, perf orm a print quali ty calibrat ion . A black and a tri-color prin t cartridge must be installed for print qu ality calibratio n. 4. Reprint th e photo. Image is printed at an angle Solution: Verify that no problem exists w ith the source ima ge. For example, if you are prin ting a scanned image, verify th at[...]

Fading occurs on the e dges of a photo Verify that the photo paper is not curled. If the photo paper is curled, pl ace the paper in a plastic bag and g ently bend it in the op posite direction o f the curl until th e paper lies flat. If the prob lem persists, then use photo paper t hat is not curled. For instruction s about preventi ng photo paper [...]

For most paper types If the photo has a n unwanted border , try one of the foll owing solutions: • Align the print cartridg es . • Open the Printer Properties dialog box , click the Features tab, and verify t hat the selected paper size matches bot h the paper size that t he photo is formatt ed for and the size of the paper th at is loaded in t[...]

Print quality is poor If you are having prob lems with print qu ality, try the solu tions in this sect ion and observe the follow ing guideli nes: • Replace refille d or empty cartri dges. • Check the device set tings to make sure that the print mode and paper sele ction is correct for the paper an d the task. For more information, see Select a[...]

Prints are faded Solution: • Verify that neither of t he print cartridg es is low on ink. For more info rmation, see View estimated ink levels . If a print cart ridge is lo w on ink, consider replacing t he print cartridge. F or the correct part nu mbers, see the reference guide that came with the pri nter. • Verify that a black prin t cartridg[...]

• The print cartridg es might be out of ink. R eplace one or both empt y print cartridges. For more info rmation, se e View estimated ink le vels . • You might be trying to print a bo rderless docu ment with only th e black print cartridge installed. Wh en printing a borderless document, a lways have the tri- color print cartri dge and a black [...]

Envelope is printed a t an angle Solution: 1. Slide the flap insid e the envelope bef ore loading it in the print er. 2. Confirm that t he paper guide f its firmly again st the edge of the envelope. 3. Reprint the envelope. Document does not reflect the ne w print settings Solution: The printer settin gs might differ from the so ftware program prin[...]

computer. Afte r the cable is connected pro perly, turn the HP Deskjet off a nd then on again. For more information on set ting up the HP Deskjet and connecting it to your com puter, see the Se tup Guid e that came wi th the HP Desk jet. Front USB port problems • Images in a connect ed digital cam era do not print • Front USB port li ghts are f[...]

Front USB port lights are flashin g Solution: 1 Connection light 2 Error light State of the lights Task Connection light and the Error light flash for five seconds The printer has lost connection with the camera while printing. Check the USB connection. Connection light is on and the Error light is flashing The camera is not set to the correct mode[...]

A HP support • Ink cartridge warranty information • Support process • HP support by phone Ink cartridge warranty information The HP cartridge(s) warranty is applicable when t he product is used in its designated HP p rinting device. This warranty does not cover HP ink produ cts that have been refilled, re manufactured, refurbished, misused, o[...]

HP support by phone • Phone support period • Placing a call • After the phone support period Phone support per iod One year of phone support is available in North America, Asia Pacific, and L atin America (including Mexico). To determine the duration of phone supp ort in Europe, the Middle East, and Africa , go to www.hp.com/support . Standar[...]

B Order supplies You can order HP products, such as recommended types of paper and print car tridges, online from the HP Web site. This section contains the following topics: • Order paper or other media • Order print cartridges • Order other supplies Order paper or other media To order HP papers and other supplies, such as HP Premium Photo P[...]

Country/re gion Number for ordering +44 870 606 9081 (U.K.) New Zealand 0800 441 147 South Africa +27 (0)11 8061030 U.S. and Canada 1-800-474-6836 (1-8 00-HP-INVENT) To order supplies in other countries/regions n ot listed in the table, go to www.hp.com/support . If prompted, choose your country/region , and then click Contact H P for information o[...]

C Technical information • Printer specifications • Environmental product stewardship program • Regulatory notices Printer specifications The HP Deskjet has the following specifications and re quirements. Physical specifications Printer dimension (with the tray extende d): 144 mm high x 459 mm wide x 480 mm deep (5.67 inches high x 18.07 inche[...]

designed to separate easily. Fasteners and other connections are easy to locate, access, and remove using common tools. High priority parts hav e b een designed to access quickly for e fficient disassembly and repair. For more information, visit HP’s Commitment to the Environment Web site at: www.hp.com/hpinfo/globalcitiz enship/environment/index[...]

Disposal of Waste Equip ment by Users in Private H ouseholds in the Eur opean Union Appendix C 108 Technical information[...]

Regulatory notices • FCC statement • LED indicator statement • Notice to users in Korea • VCCI (Class B) compliance statement for users in Japan • Notice to users in Japan about power cord FCC statemen t The United States Federal Communications Commiss ion (in 47 CFR 15.105) has specified that the following notice be brought to the attent[...]

Notice to users in Japa n about power cord Appendix C 110 Technical information[...]

Index A accessibility 2 after the support period 103 aligning print cartridges 67 B booklet printing 47 borderless printing 91 bound two-sided printing 58 brightness 32 brochure printing 45 buttons Cancel 15 Photosmart Essential button 13 Power button 11 Resume button 14 C calibrating print quality 68 calling HP support 103 CD/DVD tattoo printing 4[...]

O order paper 104 print cartridges 104 Setup Guide 104 software 104 User Guide 104 other document printing 35 other photo projects 34 output tray 17 P page order, setting 5 6 paper order 104 paper guide 17 paper jam 86 paper trays folding paper trays 18 input tray 17 output tray 17 unfolding paper trays 16 paper type, selecting 54 phone support per[...]

notice to users in Japan (VCCI) 109 notice to users in Korea 109 WEEE 108 removing ink from skin and clothing 69 resizing documents 57 S saturation 32 settings 61 Share photos with family and friends 34 T terms and conventions in manual 2 test page, printing 52 Toolbox 72 transparency printing 44 troubleshooting all lights are flashing 78 borderles[...]

114[...]