HP (Hewlett-Packard) D730 инструкция обслуживания

HP De skj et D7 3 0 Pr in te r W indo w s Help[...]

© 2007 Hewlett-Packard Development Company, L.P. Hewlett-Packard Com pany notices The information contained in this document is subject to change without notice. All rights reserved. Repro duction, adaptation, or translation of this material is prohibited without prio r written permission of Hewlett-Packard, except as allowed unde r copyright laws[...]

Contents 1W e l c o m e .... .................................... ..................................... ................................... ....................5 2 Special featur es ..................................................... ............................................................. ......7 3 Get started The printer at a glance.......[...]

7 Printing tips Print a test page.............................................................................................................. .........38 Printing shortcuts..... ............................................. ..................................... ...................... .........38 Use printing shortcuts.............................[...]

10 Shop for ink supp lies ............................................................. ...............................................58 11 Troubleshootin g Error messages........................................................................................ ......................... .......59 Print cartridge error messages.......................[...]

A HP support Ink cartridge warranty in formation..........................................................................................108 Support process................................................................................................................ .....108 HP support by phone........................ ...........................[...]

1W e l c o m e Welcome to t he HP Deskjet D730 Printer H elp. For details on how to use your computer and the printer togethe r, see the following table and select an appropriate topic. You can also use th e table of conten ts pane on th e left to locate information. If you are using the pr oduct with a Windows 2000 com puter, some features may not[...]

Section Description HP inkjet supplies recyc ling program Find out how to recycle print cartridges. Chapter 1 (continued) 6W e l c o m e Welcome[...]

2 Special features Congratulations! The HP Deskjet is equipped wit h several exciting features: • User friendly : Easy t o install and operate. • Borderless pri nting : Print 4 x 6 inch photos to the edges of the paper by using the borderless printing featu re. For information, see Pri nt borderless photos . • Estimated ink le vels : Know the[...]

3 Get started • The printer at a glance • Buttons and ligh ts • Paper tray • Print cartridges • Ink-backup mode The printer at a glance Click the links below to learn about the printer features. 1 Buttons and lights 2 Paper tray 1 Print cartridges 8 Get started Get started[...]

1 Connect the printer port Buttons and lights Use the printe r buttons to turn the print er on and off, cancel a print job, and restart a job. The printer light s give you visual cues about the status of the printer. 1 Power button and light 2 Cancel button 3 Resume button and light 4 Print Cartridge Status ligh ts Buttons and lights 9 Get started[...]

Power button a nd ligh t Use the Power button to turn the p rinter on and off. It can take a few secon ds for the printer to tur n on after you pre ss the Power button. 1 Power button and light The Power light flashes w hen the printer is processing. CAUTION: Always use the Power button to turn the printer on and off. Usi ng a power strip, surge pr[...]

Resume butto n and light The Resume light fl ashes when an action is required, such as loading paper or cleari ng a paper jam. When t he problem is solved, press the Resume button to continue pri nting. 1 Resume button and light Print Cartridge Status lights The Print Cartridge Stat us lights are located on the cont rol panel. 1 Print Cartridge Sta[...]

1 Tri-color print cartridge light 2 Black print cartridge light 1. The left status ligh t represents the tri-color print cartridge, wh ich is installed in the left side of the print ca rtridge carriage. • The light is on a nd solid when the tri-color pr int cartridge is low on ink. • The light flas hes when the tri-color print cartri dge needs [...]

2. Pull out the tr ay extension. 3. If you are printing in the Fa st Draft mode, fold out the t ray extension stop. Use the p aper tray Print on different sizes of media by sliding the pape r guide to the right or to the left. The printer deposits pri nted pages on the top of the p aper tray. Paper tray 13 Get started[...]

Fold the pa per tray To fold the paper tray 1. Remove pap er or other me dia from th e paper tray . 2. If the tray extensio n stop is folded out, fold it back in. 3. Push the tray extensi on into the pa per tray. 4. Raise the pape r tray. Chapter 3 14 Get started Get started[...]

Print cartridges Two print cartridges can b e used with the printer. 1 Black print cartridge 2 Tri-color pr int ca rtridge NOTE: Your printer might be packaged with only a t ri-color print cartridge. For better results, install a b lack print cartridge in addition to the tri-color print cartridge . You can print without a bl ack print cartridge but[...]

To remove plastic tape from a print car tridge ▲ Hold the print cartridge so that the copper st rips are on the bottom an d facing toward the printe r, and then carefull y remove the pl astic tape . 1 Remove plas tic tape CAUTION: Do not touch the prin t cartridge ink nozzles or copper cont acts. Touching these parts w ill result in clogs, ink fa[...]

4 Connect the printer • USB USB The printer connects t o the computer with a universal seri al bus (USB) cable. NOTE: For best printi ng performance, use a USB 2.0 com patible cable. For instructions abou t connecting the printer with a U SB cable, see the Start He re guide that came with the printer. NOTE: A USB cable might not be packaged with [...]

5 Print photos The printer softw are offers several features that make p rinting digital photos ea sier and improve phot o quality. Learn how to print ph otos Print borderless photos . Pr int photos with a border . Learn how to perform oth er photo printing tasks • Print an Exif Print-forma tted photo if you have Exif Print-e nabled software. For[...]

3. Place the photo pa per in the right side of the tray . The side to be printed on should face down and the sho rt edge should point towards the pri nter. 4. Push the pa per into the printer until it stop s. 5. Slide the paper guide firmly against the edge of th e paper. Print NOTE: If your software pro gram includes a photo printing fe ature, fol[...]

Guidelin es • For maximum fade resistance, u se HP Advanced Photo Paper. • Verify that the plain paper that you are using is f lat. • Do not exceed the paper tray capacity: 80 she ets of paper. Prepare to print 1. Slide the paper guide all the way to the left. 2. Verify that the photo paper is flat. 3. Place the phot o paper in the right side[...]

4. In the Printing Shor tcuts list, click Photo Printing -with white borders , and then select the following optio ns: • Print Quality : Normal or Be st NOTE: For maximum dpi quality, go to the Advanced tab, an d then select Enabled from the Maximum dp i drop-down list. For more info rmation, see Maximum dpi . • Paper Type : An appropriate phot[...]

Print NOTE: If your softw are program includes a photo pri nting feature, follow the instructions that ar e provided with the software prog ram. Otherwise, foll ow these inst ruction s. 1. Open the photo in a software program tha t allows editing, such as HP Photosmart Software. 2. Open the Printer Properties di alog box . 3. Click the Printing Sho[...]

printer software then uses this information to a utomatically perform im age-specific enhancements to create outstanding photos. To print Exif Print -enhanced photos, you must have the f ollowing items: • A digital ca mera that supports Exif Pri nt • Exif Prin t-enabl ed photo soft ware, such as HP Photosmart Soft ware To print Exif Print-enha [...]

HP Everyday Photo Paper is designed to create qual ity photos with less in k. NOTE: For higher-quality ph otos, use HP Advanced Photo Paper a nd set the print resolution to Best or Maximum d pi . For more information on enabling the ma ximum dpi mode, se e Maximum dpi . Chapter 5 24 Print photos Print photos[...]

6 Print other documents E-mail Documents Letters Envelopes Postcards Ind ex cards Labels Transpar encies Brochures Greeting cards Booklets Poster s Iron-on transfers Printing tips : Minimize your cost and effort while maximizing the qualit y of your printouts with prin ting ti ps. Printer software : Learn about the p rinter software. Print e-mail G[...]

3. Push the paper into the printer until it stops. 4. Slide the paper gu ide firmly against the edge of the paper. Print 1. Open the Printer Properties di alog box . 2. Click the Printing Shortcuts tab. 3. In the Printing Shortcuts list, click Genera l Everyda y Printing or Fast/Ec onomical Printing , and then speci fy the following print setti ngs[...]

Print 1. Open the Printer Properties dialog bo x . 2. Click the Printing Shortcuts tab. 3. In the Printing Shor tcuts list, click General Everyday Printing , and then specify the following p rint settings: • Paper Type : Plain paper • Paper Size : An appropriate pape r size 4. Select the foll owing print settings: • Print Quality if you want [...]

3. In the Printing Shortcuts list, click Presentation Pr inting , and then specif y the following print set tings: • Paper Type : Plain paper • Paper Size : An appropriate pape r size 4. Select any other print sett ings that you want, and then click OK . Use the What's This? help to learn about the fe atures that appear in the Printer Prop[...]

Print postcards Guidelines Do not exceed the pap er tray capacity: 20 postcards. Prepare to print 1. Slide the paper g uide all the way to the l eft. 2. Place the cards in the rig ht side of the tray. T he side to be printed on should face down and the shor t edge should point toward the printer. 3. Push the card s into the printe r until they stop[...]

3. Push the cards in to the printer un til they stop. 4. Slide the paper gu ide firmly against the edge of the cards. Print 1. Open the Printer Properties di alog box . 2. Click the Features tab, and then specif y the following print setti ngs: • Paper Type : Plain paper • Size : An appropriate card size 3. Select any other print sett ings that[...]

Print NOTE: If your software pro gram includes a label printing fe ature, follow the instructions that ar e provided with the software program. Otherwise, follow the instructions below . 1. Open the Printer Properties dialog bo x . 2. Click the Printing Shortcuts tab. 3. In the Printing Shor tcuts list, click General Everyday Printing , and then sp[...]

Use the What's This? help to learn about the fe atures that appear in the Printer Properties dialog box. F or more information, see What's This? help . Print brochures Guidelin es • Open the file in a so ftware program and assign the brochure size . Ensure that the size corresponds to the pape r size on which you want to print the broch[...]

Print greeting cards Greetin g cards • Unfold prefol ded cards, and then place them in the paper tray. • For great results, use HP Gree ting Card Paper. • Do not excee d the paper tray capacity: 20 card s. Prepare to print 1. Slide the paper g uide all the way to the l eft. 2. Fan the edges of t he greeting cards to separate them, and then al[...]

For example, whe n a four-page booklet is printed o n both sides of the paper, t he pages are reordered and printed like this: Guidelin es Do not exceed the paper tra y capacity: 80 sheets of paper. Prepare to print 1. Slide the paper guide all the way to the left. 2. Place plain pape r in the right side of the tray. The side to be printed on shoul[...]

6. When prompted, rel oad the printed pages in the pape r tray as shown below. 7. Click Continue to finish printi ng the booklet. Use the What 's This? help to learn about the features that appe ar in the Printer Properties dialog box. For more information, see What's Thi s? help . Print posters Guidelines • For poster printing, secti o[...]

3. Push the paper into the printer until it stops. 4. Slide the paper gu ide firmly against the edge of the paper. Print 1. Open the Printer Properties di alog box . 2. Click the Features tab, and then specif y the following print setti ngs: • Paper Type : Plain paper • Orientati on : Portrait or Landscape • Size : An appropriate paper size 3[...]

Prepare to print 1. Slide the paper g uide all the way to the l eft. 2. Place the ir on-on transfer paper in the right side of th e tray. The side to be printed on should face down. 3. Push the pa per into the printer until it stop s. 4. Slide the paper guide firmly against the edge of th e paper. Print NOTE: If your software program includes an ir[...]

7 Printing tips Learn how to use pri nting shortcuts, select a paper typ e, change the print resolut ion, set the page order, print mul tiple pages on a single sheet, preview a document, a nd use two- sided printing. Click any of the following links: Check your printer • Connect the printer . • Print a test page . Save time • Printing shortcu[...]

NOTE: When you select a printing shortcut the ap propriate printing opt ions are automatically displ ayed. You can leave them as is or change t hem. This section contai ns the following topics: • Use printing shortc uts • Create printing shortcu ts • Delete prin ting shortcu ts Use printing shortcuts Use the Printing Shortcuts ta b for the fo[...]

To delete a printi ng shortcut 1. Open the Printer Properties di alog box . 2. Click the Printing Shortcuts tab. 3. In the Printing Shortcuts list, click th e printing shortc ut that you want to delete. 4. Click Delete . The printin g shortcut is removed from the list. Set the page order The page order det ermines the order in which your multipage [...]

Print multiple pages on a single sheet of paper You can print up to 16 pag es on a single sheet of paper. 12 4 3 To print multiple pages on a si ngle sheet of paper 1. Open the Printer Properties dialog bo x . 2. Click the Features tab. 3. In the Pages Per Sheet drop-down list , select the number of pages that you wa nt to appear on each sheet of p[...]

4. In the Print In Graysca le drop -down list, se lect from the follow ing options: • High Quality : uses all the available colors to print your photo in grayscale. This creates smooth a nd natural shades of gray. • Black Ink On ly : uses black ink to print your ph oto in grayscale. The gray shading is created by varying patterns of black dots,[...]

To preview a printed do cument 1. Open the Printer Properties dialog bo x . 2. Click the Features or the Color tab. 3. Select the Show prev iew before printing check box. 4. Select any other print set tings that you want, and the n click OK . Before the document prints, a preview is displaye d. 5. Do one of the fo llowing: • Click OK to print t h[...]

Change the print speed or quality The HP Deskjet au tomatically chooses a print qua lity and speed setting depe nding on the paper type se tting you select. You can also cha nge the print quality sett ing to customize the sp eed and qu ality of the p rint process. Print quality setti ngs • Fast Draft produces dra ft-quality output at the fastest [...]

Printing in maximum dp i takes longer than printing wit h other settings and requires a la rge amount of di sk space. To print in Maxi mum dpi mode 1. Open the Printer Properties dialog bo x . 2. Click the Advanced tab. 3. In the Printer Feature s area, select Enabled from the Maximum dpi drop-down list. NOTE: To disable maximu m dpi mode, sele ct [...]

To print a two- sided document with a tablet binding 1. Open the Printer Properties di alog box . 2. Click the Features tab. 3. In the Two-sided printi ng drop-down list, click Manual . 4. Select the foll ow ing check boxes: • Flip Pages Up • Preserve Layo ut 5. Select any other print sett ings that you want, and then click OK . The printer pri[...]

To print a W eb page 1. Make sure you have pa per loaded in the input tray . 2. On the File menu in your Web browser, click Print . TIP: For best results, select HP Smart Web Printing on the File menu. A check mark appears when it is se lected. The Print dialog box appea rs. 3. Make sure the product is the selected prin ter. 4. If your Web browser [...]

8 Printer software Most print sett ings are automatically handle d by the software appli cation. You need to change the setti ngs manuall y only when you ch ange print quality, print on specific types of paper or tra nsparency film, or use specia l features. This secti on contains the followin g topics: • Make the HP Deskje t the default printer [...]

To change the defa ult print settings 1. Double-click t he HP Digital Imaging Mon itor icon on the right side of t he Windows taskbar. 1 HP Digital Imaging Monitor icon The HP Soluti on Center is displayed. 2. In the HP Solution Center, click Settings , point to Print Settings , and th en click Printer Settings . 3. Make changes to t he print setti[...]

What's This? help Use What's Thi s? help to learn more about the available print ing options. To use What's Thi s? help 1. Move the cursor over the feat ure that you want to learn m ore about. 2. Click the right mouse button. The What's This box is displayed. 3. Move the curso r over the W hat's This? box, and then click th[...]

9 Maintenance The HP Deskjet requires litt le maintenance. Y ou will need t o replace, align, or clean your print cartridges from t ime to time. This section provides instru ctions for keeping the HP Deskjet in t op working condition. Perf orm these simple mainte nance procedures as necessary. This section contai ns the following topics: • Work w[...]

• Printer documentat ion: For a list of pr int cartridge se lection numbers , see the reference guide that came with the printer. • Print Cartridge Information dialog box: For a list o f print cartridge selectio n numbers, open the printer Toolbox , click the Estimated Ink Levels tab, and then click the Print Cartridge Information bu tton. Prin[...]

5. Remove the repla cement print cartri dge from its packagin g and carefully remo ve the plastic tape. Hold t he print cartridge so that the copper strip is on the bottom and facing tow ard the printe r. 1 Remove plastic tape CAUTION: Do not touch the print cartridge in k nozzles or copper contacts. Touching these pa rts will result in clogs, in k[...]

8. Close the printer cover. 9. Align the print cartrid ges for optimum print quality. F or more information, see Align print cartridges . Related topics • Shop for ink supplies • Maintain print cartridges • HP inkjet suppli es recycling program Align print cartridges After installing a pri nt cartridge, align the print cartridges t o ensure t[...]

NOTE: Ink from the cartri dges is used in the printing process in a number of different ways, including i n the initialization process, which prepares t he device and cartridges for printing, and in printhead servicing, wh ich keeps print nozzles cle ar and ink flowing smoothly. In addition, some residua l ink is left in the cartridge after it is u[...]

Manually clean print cartridges CAUTION: Do not clean the prin t cartridge contacts unless you are having a problem with print qualit y and other measures have not been successful . For more information, see Print quality is poor . If the HP Deskj et is used in a dusty enviro n ment, a small amount of de bris can accumulate on the print cartridge c[...]

3. Repeat this proce ss until no ink residue or dust appears on the swab. 4. Insert the print cartridges in th e HP Deskjet, and then close the cover. For more information, see Replace print cartridges . Maintain print cartridges Follow these g uidelines to maintain a nd store HP print cartridges and to en sure consistent print qual ity. • When y[...]

10 Shop for ink supplies To find the print cartridg e reorder number, see the printed docume ntation that came with the HP Deskjet . You can also use the software that came wi th the HP Deskjet to fin d out the reorder number for the prin t cartridge. Yo u can order print cart ridges online from the HP Web site. Add itionally, you can contact a loc[...]

11 Troubleshooting • Error messages • Installation p roblems • Printer lights ar e on or flashing • Printer does not p rint • Document prin ts slowly • Print cartridge pro blems • Paper problems • Photos do not print corr ectly • Problems with borderless documents • Print quality is poo r • Document is mispri nted • If you c[...]

Print cartridge p roblem message The printer cannot print if the print cartridges are faulty, or if th ey are not installed properly. If you receive a message stating there is a prob lem with a print cartridge, follow the instructions in Resolving print cartridge error m essages to resolve the problem. Print cartridge ca rriage is stuck If the prin[...]

Original HP ink de pleted Solution: Follow the prom pts on the computer screen to contin ue or replace the indicated print cartrid ges. For more informati on, see Replace print cart ridges . Ink levels might not be available for t he indicated print cartridges. Ink level warnings and indicato rs provide estimates for planning pu rposes only. When y[...]

removed from each print cart ridge. When plastic tape covers the print cartridge contacts, the pr inter cannot detect that th e print cartridge is inst alled. To remove plastic tape from a print car tridge ▲ Hold the print cartri dge so that the copper strips are on the bo ttom and facing toward the printe r, and then carefully remove the plas ti[...]

NOTE: Do not set the pa per size from the Pri n ters folder or from the prin ter icon located in the lo wer-right hand cor ner of the screen next to the clock, because this will affect all ap plications. Only set the pa per size in Microsoft Word. To set the paper size in Microso ft Word 1. In Microsoft Word, click File , and then click Print . 2. [...]

Installation progr am stops Cause: If the installation progra m stops when it looks for new hardware, one of the following issues is causing a communication problem: • The USB cable is old or defecti ve. • Software, such as an antivirus program, is run ning. • Another device, such as a sca nner, is connected to the computer. Solution: To reso[...]

To resolve the pr oblem 1. Disconnect the USB ca ble from the printer. 2. Disconnect the power cord f rom the printer. 3. Wait approximat ely 30 seconds. 4. Reconnect the power cord t o the printer. 5. Reconnect the USB cable to the printer. 6. If the “Unknow n Device” message is still displayed, replace the USB cable. Printer name does not app[...]

Printer lights are on or flashing The printe r lights in dicate th e printer sta tus. 1 Power light 2 Resume light 3 Print Cartridge Status lights To resolve the problem t hat is causing the lights to flash , click the appropriate link. NOTE: There may be mor e than one re ason why the printer lights a re flashing, so you may see seve ral solutions[...]

Power light is flashi ng 1 Power light If the Power light is flashi ng, the printer is preparing to print. The ligh t stops flashing when the printer has received all data. Resume l ight is flashing 1 Resume l ight If the Resume li ght is flashing, check the f ollowing conditions: • The printer might be out of paper. Place paper in the in put tra[...]

Both Power and R esume light s are flashi ng The printer might need to be restarted. 1. Press the Power button to turn off th e printer, and then press the Power button to restart the pri nter. Proceed to step 2 if the l ights continue to flash. 2. Press the Power button to turn off the printer. 3. Disconnect the pri nter power cord from the elect [...]

If one or both Print Cartridge Stat us lights are on and flashing • The light on the left bl inks when the tri-color print cartridge (on the left ) is the problem, the light on the right blinks when the bl ack cartridge (on the right ) is the problem. For resolving the error with the problem cartridge, see Resolving print cartridge error messages[...]

• Solution 3: Cl ear the print queue • Solution 4: C heck the printer cable co nnection • Solution 5: Verify the printer d river confi guration • Solution 6: Ch eck if the printer is paused or of fline • Solution 7: Cl ear the print queue manu ally • Solution 8 : Restart t he print spoo ler • Solution 9: Ve rify whether the software a[...]

Solution 3: Clear the print queue Solution: Restart your computer to clear the print queue. To clear the print qu eue 1. Restart your computer. 2. After the comput er has restarted, check the p rint queue. a . Depending upon your operating system, do one of the following: • Windows Vista: On the Windows taskbar, click Start , click Contr ol Panel[...]

After reconnecti ng the USB cable, the product should start printing the jobs in queue. NOTE: If you are connecting the pro duct through a USB hub, make sure t he hub is turned on. If th e hub is on, try connecting direct ly to your computer. 5. If the produ ct does not start printing automati cally, start another print job . Cause: The USB cable n[...]

6. Check the driver listed in the Driver drop-down menu to ve rify that the product is using the c orrect driver. The name of your prod uct should be listed as the d river. 7. If the wrong drive r is selected, select the correct driver fro m the Driver drop-down menu. 8. Click OK to save your changes. Cause: If there w as more than one product conf[...]

Solution 7: Clear the p rint queue manually Solution: Manual ly clear the print queue. To clear the print q ueue manually 1. Depending upon your operating system, do one of the following: • Windows Vista: On the Windows taskbar, click Start , click Control Panel , and then click Printers . • Windows XP: On the Windows taskbar, click Start , cli[...]

Solution 9: Veri fy whether the software application is causing the problem Solution: Verify whether the soft ware application is the problem. To verify the softwar e application 1. Close the soft ware application and re open it. 2. Try to print agai n from the software a pplication. NOTE: The printer might no t support printing from a DOS a pplica[...]

To increase printe r speed, close all unnecessary softwa re programs when printing. Complex documents, graphics, or photos are prin ting Documents containi ng graphics or photos print more sl owly than text docume nts. Best or Maximum dp i print mode is selecte d The printer prints more slow ly when Best or Maximum dpi is selected as the print qual[...]

NOTE: In the procedures belo w, the "problem" cartri dge is identified by the blinking light. The light on the left bl inks when the tri-color print ca rtridge (on the left) is the problem and the light on t he right blinks when the black cartrid ge (on the right) is the problem. If both li ghts blink, either both cartridges are t he prob[...]

8. Check to see if the e rror has been resolved. • If the error has b een resolved, then there is a proble m with the black print cartridge. • If the error has not be en resolved, then there is a prob lem with both print cartridges. 9. When you have iden tified the problem cartridg e, continue with the following solutions. Work through the foll[...]

5. Read the selection num ber on the print cartridge label and make sure i t is compatible wi th your printer. Compatible print cartridges are listed in the ref erence guide that ca me with your printer. 1 Selection number 6. If the print cartridge has the wrong selection n umber, install a new prin t cartridge. For more information, see Replace pr[...]

Try the following solu tions: • Solution 1 : Turn th e power off and on • Solution 2 : Clear any pa per jams • Solution 3: Move the printer carriage • Solution 4 : Verify th e power source • Solution 5: Remove and reinstall the print cartridges Solution 1: Turn the power off an d on Solution: Turn the pow er off and then back on. CAUTION:[...]

Solution 3: Move the pr inter carriage Solution: If the printer carriage i s still stuck, try moving it as described in t he following pro cedure. To move the printe r carriage 1. Press the Power button to turn off the printer, and th en disconnect the power co rd from the pr inter. 2. Open the pri nter cover and try to move the print carriage from[...]

Solution 4: Verify th e power source Solution: Verify that the printer is properly connected to a suitable power source. To verify the powe r source 1. Verify that the compu ter and the printer have the co rrect power plugs depending on your country/region. 2. Remove the printer cable from any power strips or surge suppressors, a nd then plug it di[...]

5. Remove the rear ac cess door. Press the handle to the ri ght, and then pull o ut the door. 6. Remove the paper jam from the back of the printer, and then replace the rear access door securely. 7. If the pap er jam cannot be removed from the back of the printer, raise the printer cover, remove the paper j am from the front of t he printer, and th[...]

Out of paper Try the following solu tions: • Solution 1: Make sure the paper tray is n ot empty • Solution 2 : Check the rear door of the pri nter • Solution 3: Ch eck the paper • Solution 4: Use the HP Paper Feed Cleaning Kit • Solution 5: C lean the rollers • Solution 6: Cont act HP support for service Solution 1: Make sure the p aper[...]

5. Replace any paper tha t is ripped, dusty, wrinkl ed, or bent. If the paper is cu rled, uncurl the paper by gently b ending it in the opposite direction of the curl or replace t he paper. NOTE: Use plain paper in the product until the issue is resol ved. 6. Tap the stack of paper on a flat surface to align the edge s. 7. Verify that the st ack of[...]

Paper type Suggested paper size setting s Greeting-card papers Letter or A4 Index cards Appropriate listed card size (if listed sizes are not appropriate, you can specify a custom paper size) Inkjet papers Letter or A4 Iron-on T-shirt transfers Letter or A Labels Letter or A4 Letterhead Letter or A4 Panorama photo paper Appropriate listed panorama [...]

Make sure you have the f ollowing materials availa ble: • Lint-free clot h, or any soft material that wi ll not come apart or leave fib ers. • Distill ed, filte red, or bot tled water. To clean the roll ers 1. Turn off the pr oduct and remove the power cord. 2. Remove the rear door to access the rollers. 3. Dip the lint-free cl oth into the pur[...]

Paper weig ht The printer might print on multiple sheets of paper at on ce if the paper is under the recommended pape r weight. Use paper that is within the recommend ed specifications. For more information, see Paper weights . Paper migh t be loade d imprope rly The printer might print on multiple sheets of paper a t once if the paper is loaded to[...]

Problems with borderless documents If you are having problems with printing borderless documents and phot os, observe the guidelines and check t he solutions in the f ollowing topics: • Borderless print ing guidelines • Image is print ed at an angle • Fading occurs on t he edges of a photo • Photo has an un wanted border Borderless printing[...]

Fading occurs on the edges of a photo Verify that the photo paper is not curled. If the photo paper is curl ed, place the paper in a plastic bag and g ently bend it in the opposite dire ction of the curl until the paper lies flat. If the prob lem persists, then use photo pa per that is not curled. For instruction s about preventing photo p aper fro[...]

Print quality is poor This section contai ns the following topics: • Wrong, inaccura te, or bleeding co lors • Ink is not fillin g the text or graphics com pletely • The printout has a h orizontal band of distortion near th e bottom of a borderle ss print • Printouts have horizont al streaks or lines • Printouts are faded or have dull col[...]

NOTE: HP cannot guaran tee the quality or rel iability of non-HP supplies. Printer service or repairs required as a resul t of using a non-HP supply will not be covered under warranty. If you believe you purchased genuine HP print cartridges, go to: www.hp.com/go/antic ounterfeit Cause: Non-HP in k was being us ed. If this did not so lve the issue,[...]

If you are satisfied with the print quality, contin ue printing in ink-backup mode . Or, replace the missing print cartridge. For more information, see: • Ink-backup mode • Replace pri nt cartridges Cause: A print cartrid ge was missing, and the product wa s printing in ink-backup mode. If this did not solve the issue , try the next solution. S[...]

Ink is not filling the tex t or graphics completely Try the following so lutions to resolve the issue. Solut ions are listed in order, with the most likely solution f irst. If the first solution d oes not solve the problem, continue trying the remaining soluti ons until the issue is resolved. • Solution 1: Check th e print settings • Solution 2[...]

NOTE: HP cannot guarantee t he quality or reliability of non-HP suppli es. Printer service or repairs requ ired as a result of using a no n-HP supply will not be cove red under warrant y. If you believe you pu rchased genuine HP print cartrid ges, go to: www.hp.com/go/anti counterfeit Cause: Non-HP in k was being used. If this did not solve the iss[...]

The printou t has a hor izontal ba nd of dis tortion n ear the bo ttom of a borderl ess print Try the following solut ions if your borderless print has a blurry band or line on t he bottom of it. NOTE: For this issue, there is no t a problem with your ink supplies. Therefore, replacing the pri nt cartridge s is not necessary. • Solution 1: Ch eck[...]

Printouts have horizonta l streaks or lines Try the following sol utions to resolve the issue. Sol utions are listed in order, with the most likely solution first. If the first solution does not sol ve the problem, continue trying the remaining solut ions until the issue is resolve d. • Solution 1: Make sure the paper is loaded correctly • Solu[...]

Cause: The print cartridge nozzle s needed to be cleane d. If this did not so lve the issue, try th e next soluti on. Solution 5: Check the p rint catridge s Solution: Print a self-te st report to determine if the re is a problem with the print cartridges. If t he self-test report shows a problem, clean the p rint cartridges. If the problem persist[...]

Printouts are fa ded or have dull colors Try the following sol utions to resolve the issue. Sol utions are listed in order, with the most likely solution first. If the first solution does not sol ve the problem, continue trying the remaining solut ions until the issue is resolve d. • Solution 1: Check the print settings • Solution 2: Check the [...]

NOTE: Ink level warnings and indicato rs provide estimates for planning purposes only. When you receive a low-ink warning message, consider having a replacement cartrid ge available to avoid possible printin g delays. You do not need to replace the print cartridges until pr int quality becomes unacceptab le. If there is ink remai ning in the print [...]

For more information, see: • Select a paper type • Change the print speed or quality • Maximum dpi Cause: The paper t ype or print quality settin gs were incorrect. If this did not solve the issue , try the next solution. Solution 2: Use a higher quality image Solution: Use a higher reso lution image. If you are printing a photo or graphic,an[...]

Printouts are slanted o r skewed Try the followi ng solutions if your printout do es not appear straight on the page. • Solution 1: Make sure th e paper is loaded correctly • Solution 2: Make su re only one type of paper is load ed • Solution 3: Ch eck the rear door Solution 1: Ma ke sure t he paper is load ed correctly Solution: Make sure th[...]

Cause: Ink accumula ted inside the product, where the back of the paper rests during printing. If this did not solve the issue , try the next solution. Solution 2: Wait while the ink dries Solution: Wait at least th irty minute s for the in k inside the product t o dry, then try the print job again. Cause: The excess ink in t he product needed to d[...]

If this did not so lve the issue, try th e next soluti on. Solution 3: Clean the rol lers Solution: Clean t he rollers. Make sure you have the following materials ava ilable: • A lint-free cloth, o r any soft material that will not com e apart or leave fibers. • Distilled, filtere d, or bottled water (tap wa ter might contain cont aminants that[...]

The text edg es are jagged Try the following sol utions to resolve the issue. Sol utions are listed in order, with the most likely solution first. If the first solution does not sol ve the problem, continue trying the remaining solut ions until the issue is resolve d. • Solution 1: Use T rueType or OpenType fon ts • Solution 2: Ali gn the print[...]

Text and images a re misaligned Solution: If t he text and images on your printout s are misaligned, then align th e print cartridges. For more information, see Align print cartridges . Document is prin ted off-center or at an angle Solution: 1. Verify that the pa per is correctly placed in the in put tray. For more info rmation, se e Print documen[...]

If you continue to have problems If you continue to have problems aft er investigating the troubleshoot ing topics, shut down your computer an d then restart it. If you still have questions after restarting your compute r, visit HP Technical Support at www.hp.com/support . For information abou t the support process, see HP support . If you continue[...]

A HP support • Ink cartridge warranty information • Support process • HP support by phone Ink cartridge warranty information The HP cartridge(s) warranty is applicable when t he product is used in its designated HP p rinting device. This warranty does not cover HP ink produ cts that have been refille d, remanufactured, refurbished, misused, o[...]

Phone support per iod One year of phone support is available in North Amer ica, Asia Pacific, and Latin America (includin g Mexico). To determine the duration of phone supp ort in Europe, the Middle East, an d Africa, go to www.hp.com/support . Standard phone company charge s apply. Placing a call Call HP support while you are in front of the compu[...]

B Technical information • Printer specifications • Notice to Windows 2000 users • Environmental product stewardship program • Regulatory notices Printer specifications The HP Deskjet has the following specifications and re quirements. Physical specifications Printer dimension (without the tray extended): 140.9 mm high x 437.7 mm wide x 307 [...]

designed to separate easily. Fasteners and other connections are easy to locate, access, and remove using common tools. High priority parts hav e b een designed to access quickly for efficient disassembly and repair. For more information, visit HP’s Commitment to the Environment Web site at: www.hp.com/hpinfo/globalcitiz enship/environment/index.[...]

ENERGY STAR is a U.S. registered service mark of the U.S. EPA. As an ENERGY STAR p artner, HP has determined that this product meets ENERGY STAR guidelines for energy efficiency. For more information on ENERGY STAR guidelines, go to the following Web site: www.energystar.gov Appendix B 112 Technical infor mation Technical information[...]

Disposal of waste equipmen t by users in private households in the Eur opean Union Disposal of Waste Equipment by Users in Private Households in the European Union This symbol on the pr oduct or on its packaging indicates that this pr oduct must not be disposed of with y our other household wa ste . Instead, it is your responsib ility to dispose of[...]

Regulatory no tices • FCC statement • Notice to user s in Kore a • VCCI (Class B) compliance statement for users in Japan • Notice to users in Japan about the pow er cord • Toxic and hazardous substance table • HP Deskjet D730 Printer declaration of conformity FCC statement FCC sta tement The Unit ed States F ederal C ommunications C om[...]

VCCI (Class B) compl iance statement for users in Japan Notice to users in Ja pan about the power cord Toxic and hazardo us substance table Regulatory notices 11 5 Technical information[...]

HP Deskjet D 730 Printer declaration of conformity Appendix B 116 Technical infor mation Technical information[...]

Index A accessibility 2 after the support period 109 aligning print cartridges 54 B booklet printing 33 borderless printing 89 bound two-sided printing 45 brochure printing 32 buttons Cancel button 10 Power button 10 Resume button 11 C calling HP support 109 cartridges. See print cartridges cleaning print cartridges automatically 54 print cartridge[...]

paper type, selecting 43 phone support period period for support 109 photo fix options 22 photo has unwanted border for small photo paper 90 photo paper, storing and handling 23 photo printing borderless photos 18 photos on plain paper 21 photos with a border 19 saving money 23 photo printing problems verifying print settings 88 photos digital 22 d[...]

envelope prints at angle 106 image prints at angle 89 installation program stops 64 misprinted document 105 multiple pages print at once 87 paper jam 82 parts of the document are missing or in wrong place 106 photo printing problems 88 poor print quality 91 Power light is flashing 67 Print Cartridge Status light is flashing 68 printer 59 printer do[...]

120 Index[...]