HP (Hewlett-Packard) dv7-7135us инструкция обслуживания

User Guide[...]

© Copyright 2012 Hewlett-Packa rd Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel is a trademark of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademar k of its prop[...]

Safety warning notice WARNING! To reduce the possibility of heat-related inju ries or of ove rheating th e computer, do not place the compu ter directly on your lap or o bstruct the computer air ven ts. Use the computer only on a hard, flat surface. Do n ot allow another hard surface, such as an adjoinin g optional printer, or a soft surface, such [...]

iv Safety warning no tice[...]

Table of contents 1 Start ing righ t ..... ............ ......... ............ ......... ........... .......... ........... .......... ........... ......... ... ........... .......... ......... ..... 1 Best practices ................ .......... .......... .............. .......... .......... .......... ............ .......... .......... ........ ..[...]

Connecting to a WLAN ........... .......... ........... ............. .......... ........... ............. ....... 21 Using Bluet ooth wire less device s (select models only) ..................................................... 21 Connecting to a local area netw ork (LAN) ...... ............ ................ ............ ............ .............[...]

Initiating and exiting Sleep ........ ......... ......... ......... ............ ......... ........ ......... ............ ........ .... 40 Initiating and exiting Hibernation ............ ............ ............ ........... .............. ............ ........... .... 41 Settin g passwo rd pro tection on wakeup . ............ .......... .........[...]

9 Securi ng your comput er and in format ion ....... ............. ............. ............. .......... ............. ............ .... ............ . 65 Locating your security softw are .......... ........... ........ ............ .......... .......... ......... ............ .......... ... ........... 65 Using passwords ............ ......... ..[...]

Restor ing to a previou s system re store po int .................................................................... 78 Restor ing spec ific file s .... ........... ........... ........ ............ ......... ............ .......... ......... ........... ..... . 78 Restoring specific files usin g Windows Backup a nd Restor e .............. .......[...]

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1 Starting right This computer is a powerful tool design ed to en hance your work and entertainment. To get the most out of your computer, read this cha pter to learn ab out best practices afte r setup, fun things to do with your computer, and where to go to get more HP resources. Best practices To protect you r smart investment, af ter you set up [...]

Fun things to do ● You know you can watch a YouTube video on the computer. But did you know that you can also connect your compute r to a TV and watch th e video on TV? Fo r more information, see Connecting an HDMI TV o r monitor on page 27 . ● You know you can listen to music on the computer. But did you know that you can also stream live radi[...]

More HP resources You have already u sed Setup I nstructions to turn on the computer and locate this guide. For pr oduct details, how-to information, and more, use this tab le. Resource Contents Setup Instructions ● Overview of computer setup and features. Help and Support To access Help and Support, se lect Start > Help and Support . For more[...]

2 Getting to know your computer Finding your hardware an d software information ▲ Select Start > Computer . A list displays all the devices inst alled in your computer, including optical drives, solid-state drives (SSDs), or a secondary hard drive. To find out what software is in cluded on your compute r, select Start > All Programs . Front[...]

Right side Component Description (1) Power light ● White: The computer is on. ● Blinking white: The computer is in the Sleep state, which is an energy-saving mode. Th e computer shuts off power to the display and other unneeded components. ● Off: The computer is off or in Hibernation. Hibernation is an energy-saving mode that uses the least a[...]

Component Description (8) AC adapter light ● White: The AC adapter is connected and the battery is charged. ● Amber: The AC adapter is con nected and the battery is charging. ● Off: The computer is using DC power. (9) Power connector Connects an AC adapter. (10) Security cable slo t Attaches an optional secu rity cable to the comp uter. NOTE:[...]

Left side Component Description (1) Vent Enables airflow to cool internal components. NOTE: The computer fan starts up auto matically to cool internal components and prevent overhe ating. It is normal for the internal fan to cycle on and o ff during routine operation. (2) External monitor port Connects an ex ternal VGA monitor or p rojector. (3) HD[...]

Rear Component Description Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routin e operation. 8 Chapter 2 Getting to know your computer[...]

Display Component Description (1) WLAN antennas (2)* Send and receive wirele ss signals to comm unicate with wireless local area networks (WLANs). (2) Internal microphones (2) Record sound. (3) HP TrueVision HD Webcam Records video, ca p tures still photographs, allows video conferences and online chat by means of streaming video. To use the webcam[...]

Top TouchPad Component Description (1) TouchPad on/off button Turns the TouchPad on or off. (2) TouchPad light ● On: The TouchPad is off. ● Off: The TouchPad is on. (3) TouchPad zone Moves the on-screen pointer and selects or activates items on the s creen. (4) Left TouchPad button Functions like the left button on an e xternal mouse. (5) Right[...]

Lights Component Description (1) Power light ● White: The co mputer is on. ● Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The comp uter shuts off power to the display and other unneeded components. ● Off: The computer is off or in Hibernation. Hibernation is an energy-saving mode that uses the least amou[...]

Buttons, speakers, and fingerprint reader Component Description (1) Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. ● When the computer is in Hibernation[...]

Keys Component Description (1) esc key Displays system informatio n when pressed in combination with the fn key. (2) fn key Executes frequently used system functions when pressed in combination with the esc key or the b key. (3) Windows logo key Displays the Windows Start menu. (4) b key Enables or disables Beats Audio when pre ssed in combination [...]

Component Description (7) num lock key Controls the function of the integrated numeric keypad. Press the key to alternate between the standard numeric function of an external keypad (selected at the factory) and the navigational function (i nd icated by the directional arrows on the keys). NOTE: The keypad function that is active when the computer [...]

Bottom Component Description (1) Integrated subwoofer Provi des superior ba ss sound. (2) Battery bay Holds the battery. (3) Battery release latch Releases the servic e door, and releases the batter y from the battery bay. (4) Vents (3) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal compo[...]

Labels The labels affixed to the computer provid e inform ation you may need wh en you troubles hoot system problems or travel internationa lly with the comput er. The labels are in e asily accessible locations. ● Serial number label—Provides importa n t information, incl uding the following: Component (1) Product name (2) Serial number (3) Pro[...]

3 Connecting to a network Your computer can tr avel with you wh erever you go. But even at home, you can explor e the globe and access inform ation from millions of we bsites using you r computer and a wi red or wireless network connection. This chapter will hel p you get connected to that world. Connecting to a wireless network Wireless technology[...]

Using the wireless button The computer has a wirele ss button, one or more wirele ss devices, and on e or two wireless lights, depending on the model. All of th e wireless devices on yo ur computer are enabled at the factory, so the wireless light is o n (white) when you turn on th e computer. The wireless light indicates th e overall power stat e [...]

Using a WLAN With a WLAN device, you can access a wireless lo cal area network (WLA N), which is composed of other computers and accessories that are linked by a wireless ro uter or a wireless access point. NOTE: The terms wireless ro uter and wireless access point are often used interchangeab ly. ● A large-scale WLAN , such as a corporat e or pu[...]

Setting up a WLAN To set up a WLAN an d connect to the In ternet, you need the following equipment: ● A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from an Internet service provider ● A wireless router (2) (purchased separately) ● A wireless computer (3) NOTE: Some modems have a built-in wireless route [...]

Connecting to a WLAN To connect to the WLAN, follow these steps: 1. Be sure that the WLAN device is on. If the device is on, the wireless light is on. If the wireless light is off, press the wireless button. NOTE: On some models, the wirel e ss light is am ber when all wireless devices are o ff. 2. Click the network status icon i n the notifi catio[...]

Connecting to a local area network (LAN) Use a LAN connecti on if you want to connect the comp uter d irectly to a rout er in your home (instead of working wirelessly), or if you wan t to connect to an exis ting network at your off ice. Connecting to a LAN requires an 8-pin, RJ-45 network cabl e. To connect the ne twork cable, follow these ste ps: [...]

4 Enjoying entertainment features Use your HP comput er as an enterta inment hub to socialize via the webcam, e njoy and manage your music, and download and watch movies. Or, to make your comput er an even more powerf ul entertainment center, connec t external devi ces, lik e speakers, headph ones, monitor, p rojector, TV, and, on select mode ls, h[...]

Component Description (3) Webcam light On: The webcam is in use. (4) Speakers (4) Produce sound. (5) Optical drive Reads and writes (select models only) to an optical disc. (6) USB 2.0 ports (2) Connect optional USB devices. NOTE: For details about different types of USB ports, see Using a USB device on page 49 . (7) USB 3.0 port Connects option al[...]

Connecting speakers You can attach wired speakers to your computer by connecting them to USB ports (or the audio-o ut jack) on your computer or on a docking station . To connect speakers to your computer , follow t he device manufacturer's instructions. To con n ect high-definition sp eakers to the compu ter, see Configuring audio settings (wi[...]

Icon Definiti on Beats Audio is enabled. Beats Audio is disabled. Checking the sound To check the audio functions on your computer, follow these ste ps: 1. Select Start > Control Panel > Hardwa re and Soun d > Sound . 2. When the So und wind ow opens, click the Sounds tab. Under Program Events , select any sound event, su ch as a beep or a[...]

To connect a monitor o r projector: 1. Connect the VGA ca ble from the monito r or projector to the VGA port o n the computer as shown. 2. Press f4 to alternate the screen image between 3 display states: ● View the screen image on the computer. ● View the screen imag e on the extern al device (monitor or projector). ● View the screen image si[...]

To connect a high-d efinition TV or monitor to your co mputer: 1. Connect one end of th e HDMI cable to the HDMI port on the compu ter. 2. Connect the other en d of the cable to the high-definition T V or monitor. 3. Press f4 to alternate the computer screen ima g e between 3 display states: ● View the screen image on the computer. ● View the s[...]

Using Intel Wireless Displ ay (select models only) Intel® Wireless Displa y allows you to transmit your computer content wirelessly to your TV by using an optional wireless TV adapter (pu rchased separately). For d etails about using th e wireless adapter, see the manufacturer's instructions. To open Intel Wireless Display, select Start > [...]

5 Using the keyboard and pointing devices Your computer allows easy on-screen navigation. In addition to the keyboard, a TouchPad allows you to perform on-screen functions. Yo ur comp uter may also have an inte grated numeric keypad. Select models also have special action keys or hot key functions to perform routine tasks simply. In addition to the[...]

Using the keyboard The keyboard allows you to type and the action keys and hot keys allow you to perform specific functions. For more details ab out the keyboard keys, see Keys on page 13 . NOTE: Depending on the country o r region, your ke yboard may have different keys and keyboard functions than those di scussed in this section. Using ALT GR k e[...]

Icon Key Descriptio n f5 Turns the radiance backlight keyboard feature off or o n. NOTE: To conserve battery power, turn off this feature. f6 Plays the previous track of an audio CD or the previous section of a DVD or a BD. f7 Begins, pauses, or resumes playback of an audio CD , a DVD, or a BD. f8 Plays the next track of an audio CD or the next sec[...]

Using the keypad Using the integ rated numeric keypad The computer includes an integrated num eric keyp ad, and it also supports an optional external numeric keypad or an o p tional external keyboard th at includes a numeri c keypad. Component Descript ion num lock key Controls the function of the integrated numeric keyp ad. Press the key to altern[...]

Using the TouchPad Component Description (1) TouchPad light ● On: The TouchPad is off. ● Off: The TouchPad is on. (2) TouchPad on/off button Turns the TouchPad on or off. (3) TouchPad zone Moves the on-screen pointer and selects or activates items on the s creen. (4) Left TouchPad button Functions like the left button on an e xternal mouse. (5)[...]

Navigating To move the on-scree n pointer, slide one finger across the Touch Pad in the dire ction you want the pointer to go. Selecting Use the left and right Touch Pad buttons as you w oul d use the corresponding buttons on an external mouse. Using the TouchPad 35[...]

Using TouchPad gestures The TouchPad sup ports a variety of gestures that let your finge rs swipe, pinch, an d rotate to manipulate item s on the desktop . To use TouchP ad gestures, place two fin gers on the TouchPad at the same time. NOTE: TouchPad gestures are n ot supported in all prog rams. To view the demo nstration of a gesture: 1. Select St[...]

Scrolling Scrolling is useful for movi ng up, down, or sideways on a page or image. To scroll, place two fingers slightly apart on the TouchPa d , an d then dr ag them acro ss the TouchP ad in an up, down, le ft, or right motion. NOTE: Scrolling speed is co ntrolled by finger speed. Pinching/Zooming Pinching allows yo u to zoom in or out on images [...]

Rotating Rotating allows you to rotate it ems such as photos. T o rotate, anchor your left forefinger in the TouchPad zone. Move the right forefinger around th e an chored finger in a sweeping motion, mo ving from 12 o’clock to 3 o’clock. To reverse the rotation, move your right forefinger from 3 o’clock to 12 o’clock. NOTE: Rotating is dis[...]

6 Managing power Your computer can operate on either battery power or external power. When the computer is only running on batte ry power and an AC power source is not a vailable to charge the battery, it is important to monitor and co nserve the battery charge . Your computer supports power pl ans to manage how your computer uses and con serves po[...]

Using Sleep or Hibernation Microsoft Windows has two power-sav ing states, Sleep a nd Hibernation. NOTE: For select models, the In tel Rapid Start Techno logy (RST) feature is ena bled at the factory. Rapid Start Technology allows your comput er t o resume quickly from inac tivity. Rapid Start Technology manag es your power-saving option s as follo[...]

● Press a key on the keyboard . ● Tap or swipe the TouchPad. When the computer exits Sleep , the power lights turn on and the computer displays the screen as it was when you stopped workin g. NOTE: If you have set the co mputer to require a password on wakeup, you must en ter your Windows password before the computer redisplays your work. Initi[...]

Using the power meter The power meter allows you to quickly access power settings and view the remaining ba ttery charge. ● To display the perce ntage of remaining battery cha rge and the curre nt power plan, move the pointer over the Power Mete r icon, at the far right of the taskbar. ● To access Power Options, or to change the power pla n, cl[...]

Selecting a power plan A power plan manage s how the computer uses po wer and helps you conserve power and maximize performanc e. The following pow er plans are availa ble: ● HP Recommen ded . Automatically balances performan ce with energy conservation. ● Power Saver . Saves power by redu cing system performance and scre en brightness. ● Hig[...]

Running on battery power When a charged battery is i n the computer and the computer is not plugged into external power, the computer runs on batte ry power and the displa y br ightness de creases to conse rve battery life. T he battery in the compu ter slowly discharge s when the compute r is off and unplugg ed from exter nal power. Computer batte[...]

Conserving battery power Use the following tips for conserving ba ttery power and maximizing battery life : ● Lower the brightness on the display. ● Select the Power saver setting in Power Options. ● Remove the battery from the comp uter w hen it is not being used or cha rged. ● Turn off wireless devices wh en you a re not using the m. ● [...]

Replacing a user-replaceable battery Battery Check in Help and Su pport notifies you to replace the batte ry when an internal cell is no t charging prop erly or when the battery storag e capa city has reached a weak co ndition. If the battery is possibly covered by an HP warranty , instructions include a warra nty ID. A message refers you to the HP[...]

Using HP CoolSense (select models only) HP CoolSense automatically detects when the computer is not in a stationary position and adjusts performa nce and fan settin gs to keep the su rface temperat ure of your compu ter at the optimum level of comfort. When HP CoolSense is off, the position of the co mputer is not detected and the performance and f[...]

Shutting down the computer CAUTION: Unsaved inf ormation is lost wh en the computer sh uts down. The Shut down command closes all open programs , including the operatin g system, and then turns off the display an d computer. Shut down the co mputer under any o f the following cond itions: ● When you need to replace the ba ttery or access componen[...]

7 Managing and sharing information Drives are digita l storage devices or solid-state drives that help yo u st ore, manage, sh are, and access information . Your computer has a n internal hard drive th at stores your comp uter's softwar e, operating system, as well as prov iding storage for all of your per sonal files. Some computers also have[...]

▲ Connect the USB cab le for the device to the USB po rt. NOTE: The USB port on your compu ter may look slig htly different from the illustration in this section. A sound indicates that th e device has been detected. NOTE: The first time you co nnect a USB device, a messag e in the notification are a lets you know that the device is reco gnized b[...]

Inserting and removing digital storage cards To insert a digita l storage card: CAUTION: To reduce the risk of damage to the digital card connectors, use minimal force to insert a digital card. 1. Hold the card label-side up, with the connecto rs facing the computer. 2. Insert the card into the digi tal storage slot, and then press in on the card u[...]

Using optical drives An optical disc drive uses laser light to read or sto re large amounts of information. Some drives can only read information, but others can also write (burn) information onto a blank disc. Use these tips for best p erformance of your op tical drive: ● When the battery is the only source of po wer, be sure the batter y is su [...]

such a BD movie release is inse rted in the drive. Follow the on-screen inst ructions to install the update. ● If lines appear on the display when viewing a BD, they may be caused by interf erence from the wireless network. To resolve the issue, close an y open applications and turn off your wireless feature. Inserting an optical disc 1. Turn on [...]

2. Remove the disc (3) from the tray by ge ntly pressing dow n on the spindle while lifting the outer edges of the di sc. Hold the disc by the edg es and avoid touching the flat surfaces. NOTE: If the tra y is not fully acces sible, tilt the disc carefully as you remo ve it. 3. Close the disc tray and pla ce the disc in a protective case. If the di[...]

8 Maintaining your computer It is important to perform regular maintenance to keep your computer in optimal con dition. This chapter provides information abou t improving the perfo rmance of your comp uter by running to ols such as Disk Defragmenter and Disk Clea nup and by replacing a hard drive or adding memory. It also provides information abo u[...]

● Do not type on the keyboa rd or move the comput er while an optical drive is writing to a disc. The write process is sensitive to vibration. ● Before you move a computer that is connected to an external hard drive, initiate Sleep and a llow the screen to clea r, or proper ly disconnect the e xternal hard dr ive. Replacing a hard drive CAUTION[...]

4. Slide the hard drive ta b (3) to the left, and then lift the ha rd drive ou t of the hard drive bay. NOTE: After removing the hard drive from the compu ter, you must remove the h ard drive bracket to access the hard drive itself. 5. Remove the 2 screws (1) from t he hard drive brack et. 6. Remove the ha rd drive br acket (2) from the hard drive.[...]

Using HP 3D DriveGuard HP 3D DriveGuard protects a hard drive by parking the drive and halting data requests unde r either of the following conditi ons: ● You drop the compu ter. ● You move the compute r with the display cl osed while the computer is running on battery power. A short time a fter the end of one of these events, HP 3D Drive Guard[...]

Adding or replacing memory modules Adding memory can help i m prove your computer's performance. Your computer is like your physical work area. The hard drive is the filing cabinet wher e you store your work an d the memory is the desk where you work. Wh en your memory isn’t big enough to hold a ll your work easily, like a desk overflowin g [...]

b. Grasp th e edge of th e memory module (2) , an d then gently pull the module out of the memory module slot. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch th e components on the memory modul e. To protect a memory modu le after removal, place it in an electrostatic-saf e container. 8. Inse[...]

9. Replace the service d oor. 10. Replace the battery. 11. Turn the computer ri ght-side up, and then re connect external power and extern al devices. 12. Turn on the computer. Improving performance 61[...]

Updating programs and drivers HP recommends that you up date your prog rams and drivers on a regular basis to the latest versions. Updates can resolve issues an d bring new features an d options to your compu ter. Technology i s always chan ging, and updating programs and d r ivers allows yo ur computer to run the late st technology available . For[...]

Cleaning your computer Cleaning your computer an d external de vices helps keep them in good working cond ition. If you don't clean your computer, d ust and dirt particles can bu ild up. CAUTION: Avoid using the following cl eaning pr oducts to clean your computer: Strong s olvent s, such a s al cohol, acetone, ammonium chloride, methylene chl[...]

Traveling with or shipping your computer If you have to trave l with or ship your com puter, he re are some tips to keep in mind to keep your equipment safe . ● Prepare the comput er for traveling or shipping: ◦ Back up your informa tion to an external d rive. ◦ Remove all discs and all external media cards, such as digital storage cards, fro[...]

9 Securing your computer and information Computer security is essential for protectin g the confiden tiality, integrity, and avail ability of your information. Standard se curity solutions provided by the Windows operating syste m, HP applications, the non-Windows Setup Utility (BIOS), and other third- party software can help protect your computer [...]

To open HP Security Assistant, select Start > All Program s > Security and Prote ction > HP Security Assi stant . Using passwords A password is a group of characters that you choo se to secure your computer information and to protect online t ransactions. Seve ral types of passw ords can be set. F or example, whe n you set up your computer[...]

Setting Setup Utility (BIOS) passwords Password Function Administrator password ● Must be entered each time you access Setup U tility (BIOS). ● If you forget your administrator password, you cannot access Setup Utility (BIOS). NOTE: The administrator password can be used in place of the power-on password. NOTE: Your administrator password is no[...]

Using HP SimplePass HP SimplePass provides an ea sy-to-use interface to help secure yo ur computer and simplify the way you log on to you r computer an d password -protected websites. Use a register ed finger print to: ● Log on to Windo ws. ● Access websites and other pr ograms th at require a logon. ● Set up a single sig n-on service that al[...]

Using antivirus software Computer viruses can disable program s, utilities, or the operating system, or cause them to function abnormally. Antivirus software can detect most viruses, destroy them , and in most cases, repair any damage they h ave caused. For more information abo ut computer viruses, type viruses in the Search box in Help and Support[...]

If you have instal led third-party software after yo u purchased your computer, regularly update the software. Software compani es provide software updates to their products to correct security problems and improve functionali ty of the software. Securing your wireless network When you set up you r wireless network, alw ays enable security fe ature[...]

10 Using Setup Utility (BIOS) and System Diagnostics Setup Utility, or Basic In put/Output System (BIOS), controls co mmunication between all the input and output devices on the system (such as disk drives , display, keyboard, mous e, and printer). Setup Utility (BIOS) includes settings for the types of devices installed, the sta rtup sequence of t[...]

BIOS version informa tion (also known as ROM date and System BIOS ) can be displayed by pressi ng fn + esc (if you are already in Windows) or by using Setu p Utility (BIOS). 1. Start Setup Utility (BIOS). 2. Use the arrow keys to select Main . 3. To exit Setup Utility (BIOS) wi thout savin g your changes, use the tab key and the arrow keys to selec[...]

NOTE: After a message on the screen rep orts a su ccessful installation, you can delete the downloaded file fro m your hard drive. Using System Diagnostics System Diag nostics allows you to run dia gnostic te sts to de termine if the compute r hardware is functioning properly. To start System Diagnostics: 1. Turn on or restart the compu ter. While [...]

11 Backing up, restoring, and recovering Your computer includes t ools provided by the operating system and HP to help you safeguard your information and re trieve it if ever needed. Creating backups 1. Use HP Recovery Manage r to create re covery media immediately after you set up the working computer. 2. As you add hardware and soft ware pr ogram[...]

● Store the recove ry media in a safe locat ion, separate from the computer. ● If necessary, you can exit the progra m before you have finished creating the recove ry media. The next time you open HP Re covery Manager, you will be prom pted to continue the process. Creating the r ecovery media 1. Select Start and type recovery in the sear ch fi[...]

Backing up system and personal information Your computer stores information that is important to you, such as files, emails, and pho tos, and you will want to keep that information even if you dow nload a virus or the syste m stops working properly. How completely you are able to re cover yo ur files depends on how re cen t your backup is. As yo u [...]

Creating a backup using Wi ndows Backup and Restore Windows allows you to back up files using Win dows Backup and Restore. You ca n select the level you want to back up , from individual fo lders to drives. Th e backups are co mpressed to save spa ce. To back up: 1. Select Start > Control Panel > System and Security > Backup and Restore . [...]

Restore and recovery Restoring to a previou s system restore point Sometimes installing a softw are program causes your computer or Windows to behave unpredictably. Usually uninstalling th e software fixes the problems . If uninstalling does not fix the probl ems, you can restore the computer to a previous system restor e point (created at an ea rl[...]

● If the recovery media do not work, you can obta in recovery discs for your system from the H P website. ● The Minimized Image Reco very option is recommende d for advanced use rs only. All hardware- related drivers an d software are re- installed, bu t other software applications are not. Do not interrupt the process until it is comp lete, ot[...]

Changing the co mputer boot or der To change the boot or der for recovery discs: 1. Restart the computer. 2. Press esc while the computer is re starting, and then press f9 fo r boot options. 3. Select Internal CD/DVD ROM Drive from the boot option s window. To change the boot o rder for a recovery flash drive: 1. Insert the flash drive into a USB p[...]

12 Specifications Input power The power information in this section may be helpfu l if you plan to travel internationally with the computer. The computer op erates on DC power, whi c h can be sup plied by an AC or a DC power source. The AC power source must be rated at 100–240 V, 50 –60 Hz. Although the comp uter can be powered from a standalon[...]

Operating environment Factor Metric U.S. Temperature Operating 5°C to 35°C 41°F to 95°F Nonoperating -20°C to 85°C -4°F to 185°F Relative humidity (noncondensing) Operating 5% to 95% 5% to 95% Nonoperating 5% to 95% 5% to 95% Maximum alti tude (unpressurized) Operating -15 m to 3,048 m -50 ft to 10,000 ft Nonoperating -15 m to 15,240 m -50 [...]

13 Troubleshooting and support ● Troubleshooting ● Contacting customer suppo rt 83[...]

Troubleshooting Disc drive problems If the disc tray fails to open normally, follow these steps: 1. Insert the end of a paper clip into the release access (1) in the front bezel of the drive. 2. Press in ge ntly on the paper clip un til the tray is released, and then pull out the tr ay (2) until it stops. 3. Remove the disc (3) from the tray by ge [...]

Cannot connect to a WLAN If you have a problem con necting to a WLAN, confir m that the integrated WLAN device is turned on and properly installed on your computer. 1. If the wireless lig ht is off or ambe r, press the wi reless button, wireles s switch, or wireless key to turn the wireless device on. 2. Then try connecting to the WLAN again . If y[...]

on a secure netwo rk. The SSID and se curity code are a lphanumeric codes th at you enter into your computer to identify your computer to the network. ● For a network connected to your personal wirele ss router, review the router use r guide for instructions on setting up the same code s on both the router and the WLAN device. ● For a private n[...]

If the computer still ca nnot make a conn ection to a WLAN, rest art the wireless ro uter. For details , see the router manufacturer's instructions. Network status icon is not displayed If the network status icon is not disp layed in the n otification area after you config ure the WLAN, th e software driver is either missing or corrupted. A Wi[...]

Resolving a low battery level Resolving a low b attery level when externa l power is available ● Connect an AC a dapter. ● Connect an optio nal docking or expansion device. ● Connect an optional power adapter purchased as an accessory from HP. Resolving a low battery leve l when no power source is available ● Initiate Hibernation. ● Save [...]

Contacting customer support If the information provided in this u ser guide or in Help and Support does not answer your questions, you can contact H P Customer Suppor t at http://www.hp.com/ go/contactHP . NOTE: For worldwide support, click Contact HP worldwi de on the left side of the page, or go to http://welcome.hp.com/ cou ntry/us/e n/wwcon tac[...]

14 Electrostatic Discharge Electrostatic discharge is the rele ase of static electricity wh en tw o objects come into contact—for example, the sho ck you receive wh en you walk across th e carpet and touc h a metal door knob . A discharge of static ele ctricity from fingers or other electrostati c conductors may damage electronic components. To p[...]

Index A AC adapter 6 action keys decrease screen brightness 31 Help and Suppo rt 31 identifying 13 increase screen brightness 31 next track or section 32 play, pause, resume 32 previous track or section 32 radiance backlight keyboard 32 switch screen image 31 volume down 32 volume mute 32 volume up 32 wireless 32 airport security devices 55 antivir[...]

HDMI configuring audio 28 HDMI port, connecting 27 HDMI port, identifying 7, 24 Hibernation exiting 41 initiated during cr itical battery level 45 initiating 41 high-definition devi ces, connecting 27, 29 hot keys bass settings 32 description 32 display system information 32 using 32 HP 3D DriveGuard 58 HP and third-party software updates, installi[...]

recovery 78 HP Recovery Manage r 78 recovery discs 74 recovery media 74 recovery, system 78 regulatory information regulatory label 16 wireless certification labels 16 restore points 75 restoring the original system creating recovery media 74 RJ-45 (network) jack, identifying 7 rotating TouchPad gesture 38 S scrolling TouchPad gesture 37 security c[...]