HP (Hewlett-Packard) E0K21UA#ABA инструкция обслуживания

User Guide[...]

© Copyright 2013 Hewlett-Packa rd Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Microsoft and Windows are U.S. registered tr ademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notic[...]

Safety warning notice WARNING! To reduce the possibility of heat-related inju ries or of ove rheating th e computer, do not place the compu ter directly on your lap or o bstruct the computer air ven ts. Use the computer only on a hard, flat surface. Do n ot allow another hard surface, such as an adjoinin g optional printer, or a soft surface, such [...]

iv Safety warning no tice[...]

Table of contents 1 Start ing righ t ..... ............ ......... ............ ......... ........... .......... ........... .......... ........... ......... ... ........... .......... ......... ..... 1 HP Quick Start (select models only) .................. ............ ............... ............. .............. ............. ...... .......... 1 B[...]

4 Enjoying entertainment features . .......... .......... ......... .......... ......... .......... ........... ........ ........... ... .......... ........... 20 Multimedia features .............. ........ ........... ........ ......... .......... ......... ........ .......... ......... ......... .. ................. 20 Using the webcam ..........[...]

6 Managing power .................. ............. ............ ................. ........... .............. ............. ........... .............. ............. .... 36 Initiati ng Sleep and Hibe rnation ... ............... ................ ................ ............. ................ ............... ...... ..... 36 Manually initiating and exi[...]

Cleaning th e display (All-in -Ones or Notebook s) .......................................... .... 50 Cleaning the sides or cover ........... .......... ............. ........... .......... ............ ........... . 50 Cleanin g the Touc hPad, k eyboar d, or mou se ......... ......... ............. ............ ........ 51 Traveling with or shippi[...]

12 Specifications ............... ................. ............. ............ ............. ................. ........... .......... .......... ................. ....... 66 Input power ............. ............ ............. ............ ............... ............. ............ ............ ............. ........ .............. 66 Operating env[...]

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1 Starting right This computer is a powerful tool de signed to enhance your work and entertainment. Read this chapter to learn abou t best practices after setup, fun things to do with your computer, and where to find additional HP resources. HP Quick Start (select models only) HP Quick Start gives you the option to use the familiar Start m enu from[...]

More HP resources You have already u sed Setup I nstructions to turn on the computer and locate this guide. To locate product details , how-to informat ion, and more, use th is table. Resource Contents Setup Instructions ● Overview of computer setup and features Windows 8 Basics guide ● Overview of using and navi gating with Windows® 8 Help an[...]

2 Getting to know your computer Finding your hardware an d software information Locating hardware To find out what hardware is installed on your computer: 1. From the Start screen, type c , and then select Control Panel . 2. Select System and Security , and then in the System area, select Device Manager . A list reveals all the device s installed o[...]

Right side Component Description (1) USB 3.0 ports (2) Connect optional USB 3.0 device s. NOTE: For details about different types of USB ports, see Using a USB device on page 43 . (2) HDMI port Connects an optional video or audio device, such as a high- definition television, any compatible digital or audio component, or a high-speed H DMI device. [...]

Left side Component Description (1) Security cable slot Attaches an option al security cable to the compu ter. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. (2) Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool i[...]

Component Description (5) Hard drive light ● Blinking white: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. NOTE: For information about HP 3D Dr iveGuard, see Using HP 3D DriveGuard (select models only) on page 48 . (6) Power light ● On: The computer is on. ● Blinking: The computer is in t[...]

Display Component Description (1) Internal display switch Turns off the display and initiates Sleep if the display is closed while the power is on. NOTE: The internal display switch is not visible from the outside of the computer. (2) WLAN antennas (2)* Send and rece ive wireless signals to communicate with w ireless local area networks (WLANs). (3[...]

Top TouchPad Component Description (1) TouchPad zone Moves the on-screen pointer and selects or activates items on the s creen. NOTE: The TouchPad also supports edge-swipe gestures. For more information, see Edge swipes on page 28 . (2) Left TouchPad button Functions like the left button on an e xternal mouse. (3) Right TouchPad button Functions li[...]

Lights Component Description (1) Power light ● On: The computer is on. ● Blinking: The computer is in the Sleep state, a power- saving state. The computer shuts off power to the display and other unneeded components. ● Off: The computer is off or in Hibernation. Hibernation is a power-saving state that uses the least amount of power. NOTE: Fo[...]

Buttons and speakers Component Description (1) Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. ● When the computer is in Hibernation, press the button br[...]

Keys Component Description (1) esc key Reveals system information when pr essed in combination with the fn key. (2) fn key Executes frequently used system functions when pressed in combination with the esc key. (3) Windows key Returns you to the Start screen from an open app or the Windows desktop. NOTE: Pressing the Windows key again will return y[...]

Bottom Component Description (1) Battery lock latch Locks the battery into the battery b ay. (2) Battery bay Holds the battery. (3) Vents (3) Enable airflow to cool internal components. NOTE: The com puter f an star ts up aut omati cally to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and o ff duri[...]

Labels The labels affixed to the computer provid e inform ation you may need wh en you troubles hoot system problems or travel internationa lly with the computer. IMPORTANT: Al l labels described in this section will be located in on e of 3 places depending on your computer model: Affixe d to the bottom of th e computer, located in the battery bay,[...]

Component (4) Model number (5) Revision n umber ● Regulatory label(s)—Provide(s) regulato ry information about the com puter. ● Wireless certification label(s)—P rovide(s) information about op tional wireless devices an d the approval markings for the countries or regions in which the devices have been approved for use . 14 Chapter 2 Ge tti[...]

3 Connecting to a network Your computer can tr avel with you wh erever you go. But even at home, you can explor e the globe and access inform ation from millions of we bsites using your computer and a wire d or wireless network connection. This chapter will hel p you get connected to that world. Connecting to a wireless network Wireless technology [...]

To use operating system controls: 1. From the Start screen, type n , and then select Settings . 2. Type network and sharing in the se arch box, an d then select Network and Sharing Center . For more information, from the Start screen, type h , and then select Help and Support . Using a WLAN With a WLAN device, you can access a wireless lo cal area [...]

As your network grows, additional wirel ess and wi red computers can be connected to the ne twork to access the Internet. For help in setting up your WLAN , see the info rmation provided by yo u r router manufacturer or your ISP. Configuring a wireless router For help in setting u p a WLAN, see the info rmation provided by your router manu facturer[...]

NOTE: If no WLANs are listed, you may be out of ra nge of a wirele ss router or access point. NOTE: If you do not see the WLAN you want to connect to, from the Windows desktop, right- click the network status icon, and then select Open Netw ork and Shar ing Cent er . Select Set up a new conn ection or netw ork . A list of options is re vealed, allo[...]

2. Plug the other end of the network cable into a network wall jack (2) or router. NOTE: If the network cable contains noise su ppression circuitry (3) , which prevents interference from TV an d radio receptio n, orient the circuitry end of the cable toward the computer. Connecting to a wired network 19[...]

4 Enjoying entertainment features Multimedia features Use your HP comput er as an enterta inment hub to socialize via the webcam, e njoy and manage your music, and download and watch movies. Or, to make your comput er an even more powerf ul entertainment center, connect externa l devices like a monitor, projec tor, or TV, or sp eakers and headphone[...]

Component Description (5) HDMI port Connects an optional vi deo or audio device, such as a high-definition television, any compatible digital or audio component, or a high-spee d HDMI device. (6) USB 3.0 ports (2) Connect optional USB 3.0 devices. NOTE: For details about different types of USB ports, see Using a USB device on page 43 (7) Speakers ([...]

Connecting speakers You can attach wired speakers to your computer by connecting them to a USB port or to the audio- out (headphone) jack on your com puter or on a docking station. To connect wireless speakers to your computer, follow the device manufacturer's instructions . To connect high -definition sp eakers to the computer, se e Configuri[...]

To enhance your vie wing enjoyment, use one of th e video po rts on the computer to co nnect an external moni tor, projector, or TV . Most comput ers have a video g raphics array (VGA) port, which connects analog video devices. Some computers al so ha ve a high-definitio n multimedia in terface (HDMI) port, which allows you to co nnect a high-d efi[...]

Configuring HDMI audio settings HDMI is the only video interface th at supports high-definition vid eo and audio. After you connect an HDMI TV to the computer, you can then turn on HDMI audi o by following these steps: 1. From the Windows desktop, ri ght-click the Speakers icon in the notification area, at the far right of the taskbar, an d then se[...]

5 Navigating using touch gestures, pointing devices and the keyboard Your computer allows navi gation using touch gestures (select mode ls only) in addition to the keyboard and mo use. Touch gestu res can be used on your comp uter TouchPad or on a to uch screen (select models only). NOTE: An external USB mo use (purchased se parately) can be conn e[...]

3. From the Touch Pad screen, select the ap propriate g esture, and then select or clear the check box next to the gesture that you want to turn off or on. 4. Click Save . Tapping To make an on-scre en selection, us e the tap fun ction on the T ouchPad. ● Point to an item on the screen , and then tap one fin ger on the TouchPa d zone to make a se[...]

Scrolling Scrolling is useful for mo ving up, down, or sideways on a page or image. ● Place two fingers slightly apart on the Touc hPad zone and then drag them up, down, left, or right. Pinching/zooming Pinching and zooming allow you to zoom in or out on images or text. ● Zoom in by placing two fingers tog ether on th e T ouchPad zone and then [...]

2-finger click (select models only) 2-finger click allows you to make menu selections for an object on the screen. ● Place two fingers on th e TouchPad zon e and press down to o pen the options menu for the selected object. Edge swipes Edge swipes allow you to perform ta sks such as changing settin gs and finding o r using apps. Right-edge swipe [...]

Top-edge swipe The top-edge swipe allows you to access All apps available on the Sta rt screen. IMPORTANT: Wh en an app is active , the top-edg e gesture varies depe nding on th e app. ● Swipe your finger gently from the top edg e to reveal availab le apps. Left-edge swipe The left-edge swipe accesses yo ur recently opened a pps so that you can s[...]

Using touch screen gestures (select models only) A touch screen computer allows you to control item s on the screen directly with your fingers. TIP: On touch scr een computers, you can perform th e gestures on the screen or on the TouchPad. You can also perfor m on-screen actions with the keyboard and mouse. One-finger slide The one-finge r slide i[...]

Pinching/stretching Pinching and stre tching allows you to zoom out or in on imag es or text. ● Zoom in by placing two fing ers together on th e display and then move your fingers apa rt. ● Zoom out by placing two fingers ap art on the displ ay and then move yo ur fingers together. Rotating (select models only) Rotating allows you to turn i tem[...]

Edge swipes With edge swipes you can perf orm tasks such as changing setti ngs and finding or using apps. Right-edge swipe The right-edge swipe reveals the charms, which let you search, share, start apps, access devices, or change setting s. ● Gently swipe your finger in ward from the right edge o f the display onto the screen to re veal the char[...]

Top-edge swipe and bottom-edge swipe The top-edge swipe or bottom-edge swipe allows you to open a list of app s available on your computer. 1. From the Start screen, gently swipe your finger from the top edge or th e bottom edge of the display onto the screen. 2. Tap All apps to view available apps. Using the keyboard and mouse The keyboard and mo [...]

TIP: The Windows key on the keyb oard allows you to quickly return to the Start screen from an open app or the Windows desktop. Pressing the Windo ws key again will return you to the pr evious screen. NOTE: Depending on the country o r region, your ke yboard may have di fferent keys and keyboard functions than those di scussed in this section. Usin[...]

Icon Key D escription f10 Begins, pauses, or resumes playback of an audio CD , a DVD, or a BD. f11 Plays the next track of an audio CD or the next section of a DVD or a BD. f12 Turns the wireless feature on or off. NOTE: A wireless network must be set up before a wireless conne ction is possible. Using Microsoft Windows 8 shortcut keys Microsoft Wi[...]

6 Managing power Your computer can operate on either battery power or external power. Wh en the computer is only running on batte ry power only and a n AC power source is no t available to char ge the battery, it is important to monitor and co nserve the battery char ge. Your computer suppor ts an optimal power plan to manage how yo ur computer use[...]

Manually initiating and exiting Hibernation (select models only) You can enable u ser-initiated Hibernation a nd change othe r power settings and timeouts u sing Power Options. 1. From the Start screen, type power , se lect Settings , and then select Power Option s from the list of applications. 2. In the le ft pane, s elect Choos e what the pow er[...]

is disconnected from the co mputer, the comput er automatically switches to battery powe r and the display brightness de creases to cons erve batter y life. The battery in the computer slow ly discharges when the computer is off and un plugged from external power. Computer battery life varies, depending on power manage ment settings, pro grams runn[...]

Conserving battery power Tips for conserving battery p ower and maximizing battery life: ● Lower the brightness on the display. ● Select the Power saver setting in Power Options. ● Remove a user -replaceable ba ttery from the comput er if it will not be used or charged for more than 2 weeks. ● Turn off wireless devices wh en you a re not us[...]

Resolving a low battery level when th e computer cannot exit Hibernation When the computer lacks su fficient power to exit Hibernation, follow these steps: 1. Replace the discharged user-replaceable ba tter y with a charged batte ry, or connec t the AC adapter to the compute r and to external power. 2. Exit Hibernation by pressin g the power button[...]

When you connect the computer to external AC power: ● The battery be gins to charge. ● The display brig htness increases. ● The power meter ico n on the Windows desktop cha nges appearance. When you disconne ct external AC pow er, the followi ng events occur : ● The computer switches to battery po wer. ● The display bright ness automatica[...]

Shutting down (turning off) the computer CAUTION: Unsaved inf ormation is lost wh en the comput er shuts down. Be sure to save your work before shutting down the comput er. The Shut down command closes all open programs , including the operatin g system, and then turns off the display an d computer. Shut down the co mputer under any o f the followi[...]

7 Managing and sharing information Drives are digita l storage devices that help you store, manage, share, an d access information. Your computer has an internal hard drive or a solid st ate drive that stores yo ur computer's software, operating system, and also provides storage for all of your personal files. Some computers have a built-in op[...]

▲ Connect the USB cab le for the device to the USB po rt. NOTE: The USB port on your compu ter may look slig htly different from the illustration in this section. A sound indicates that th e device has been detected. NOTE: The first time you co nnect a USB device, a messag e is revealed on the Wind ows desktop and an icon appears in the notifi ca[...]

2. Insert the card into the memory ca rd reader, an d then press in on the ca rd until it is firmly seated. A sound indicates that th e device has been detected. To remove a memory card: CAUTION: To reduce the risk of loss of data or an unresponsiv e system, use the following procedure to saf ely re move the memory card. 1. Save your information an[...]

● Be sure that you have i nstalled the latest software u pdates for the drive. ● If the disc you a re using is not clean, wipe it with a dry, lint-fre e, soft cloth. Your computer may inclu de an optical drive that supports one or more of the follow ing disc technologies: ● CD—A compact disc stores data th at is read by a laser from the opt[...]

3. Type a name in the File Sharing box, and then click Add . 4. Click Share and then follow the on-scree n instructions. To share information from you r Local Disk: 1. From the Windows desktop, op en File Expl orer . 2. Click Local Dis k (C:) on the Libraries window. 3. Click the Share tab, and then click Advanced sh aring . 4. On the Local Disk (C[...]

8 Maintaining your computer It is important to perform regular maintenance to keep you r computer in optimal con dition. This chapter provides information abou t improving the perfo rmance of your comp uter by running to ols such as Disk Defragmenter and Disk Clea nup. It also p rovides informati on about updati ng your programs and drive rs, instr[...]

A short time a fter the end of one of these events, HP 3D Drive Guard returns the hard drive to normal operation. NOTE: Because solid state drives (SSDs) lack moving parts, they d o not re q uire HP 3D DriveGuard protection . NOTE: Hard drives in the primary hard drive ba y or in the secondary hard drive bay are protected by HP 3D DriveG uard. Hard[...]

recent gaming software. Without the l atest driver , you wo uld not be getting the most out of your equipment. Go to http://www.hp. com/ support to downlo ad the latest ver sions of HP prog rams and drivers. In addition, regist er to receive a utomatic update no tifications when they be come available. Cleaning your computer Use the following produ[...]

Cleaning the TouchPad, keyboard, or mouse WARNING! To reduce the risk of electric shock or da mage to internal comp onents, do not use a vacuum clean er attachment to clean the keybo ard. A vacuum cl eaner can deposi t household deb ris on the keyboard surfac e. CAUTION: To prevent damage to internal componen ts, do not allow liquids to drip betwee[...]

9 Securing your computer and information Computer security is essential for protectin g the confiden tiality, integrity, and avail ability of your information. Standard se curity solutions provided by the Windows operating syste m, HP applications, the non-Windows Setup Utility (BIOS), and other third- party software can help protect your computer [...]

Setting Windows passwords Password Function User password Protects access to a Windows user account. Administrator password Protects administrat or-level access to computer contents. NOTE: This password cannot be used to access Setup Utility (BIOS) contents. Setting Setup Utility (BIOS) passwords Password Function Administrator password ● Must be[...]

the security softwar e trial offer or purchase the software of you r choice in orde r to fully prote ct your computer. Using antivirus software Computer viruses can disable program s, utilities, or the operating system, or cause them to function abnormally. Antivirus software can detect most viruses, destroy them , and in most cases, repair any dam[...]

If you have instal led third-party software after yo u purchased your computer, regularly update the software. Software compani es provide software updates to their products to correct security problems and improve functionali ty of the software. Securing your wireless network When you set up you r wireless network, alw ays enable security fe ature[...]

10 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) Setup Utility, or Basic In put/Output System (BIOS), controls co mmunication between all the input and output devices on the system (such as disk drives , display, keyboard, mous e, and printer). Setup Utility (BIOS) includes settings for the types of devices installed, the sta rtu[...]

Downloading a BIOS update CAUTION: To reduce the risk of damage to the computer or an u nsuccessful installation, downlo ad and install a BIOS update only when the computer is connected to reli able external power u sing the AC adapter. Do not d ownload or install a BIOS up date while the computer is running on batte ry power, docked in an optional[...]

To start HP PC Hardwa re Di agnostic s UEFI: 1. Turn on or restart the computer, quickly press esc , and then press f2 . The BIOS searches thre e places for the HP PC Hardware Diagnostics (UEFI) tools in the following order: a. Connected USB drive NOTE: To download the HP PC Hardware Diagno stics (UEF I) tool to a USB drive, see Downloading HP PC H[...]

11 Backing up, restoring, and recovering Your computer includes tool s prov ided by HP and Windows to help you safeguard your information and retrieve it if you ever need to. These tools w ill help you return your comp uter to a proper working state or even back to the origina l fa ctory state, all with simple st eps. This chapter provides informat[...]

choose to reset the computer by reinstallin g Windows or choose to recover using HP Recovery Manager. NOTE: File History is not enabl ed by default, so you m ust turn it on. For more information and step s for enabling Wi ndo ws File History, see Help an d Support. From the Start scree n, type h , and the n select Help and Su pport . Creating HP Re[...]

Restore and recovery There are several options for re covering your system. Choose the method that best matches your situation and leve l of expertise: ● If you need to restore your p e rsonal files and data, you can use Windows File History to restore your information from the backups you created. For more information and steps for using File Hi[...]

Using Windows Refresh fo r quick and easy recovery When your computer is not work ing properly and you need to regain system stability, the Windows Refresh option allo ws you to start fres h a nd keep what is importan t to you. IMPORTANT: Refresh re moves any traditional applications that were not origina lly installed on the system at the factory.[...]

3. Select Change PC settings in the bottom-right corner of th e screen, and then select General from the PC settings screen. 4. Scroll the right-side choi ces down to display Remove everything and reinstall Window s . 5. Under Remove everythi ng and reinstall Windows , select Get starte d , and follow the on- screen instructions. Recovering using H[...]

To start HP Recovery Manager fr om the HP Recovery partition: 1. Press f11 while the compute r boots. – or – Press and hold f1 1 as you press the po wer button. 2. Choose your keyboard layout. 3. Select Troubleshoot from the bo ot options menu. 4. Select Recov ery Manage r , and follow the on-scre en instructions. Using HP Recovery media to rec[...]

Follow these steps to remove the HP Recovery partition: 1. From the Start screen, type recovery , a nd then select HP Recovery Mana ger . 2. Select Remove Recovery Partitio n , and then follow the on-screen instru ctions. Restore and recovery 65[...]

12 Specifications Input power The power information in this section may be helpfu l if you plan to travel internationally with the computer. The computer op erates on DC power, whi ch can be supplied by an AC or a DC power source. The AC power source must be rated at 100–240 V, 50 –60 Hz. Although the comp uter can be powered from a standalone [...]

13 Electrostatic Discharge Electrostatic discharge is the rele ase of static electricity wh en tw o objects come into contact—for example, the sho ck you receive wh en you walk across th e carpet and touc h a metal door knob . A discharge of static ele ctricity from fingers or other electrostati c conductors may damage electronic components. To p[...]

Index A AC adapter 4 AC adapter, testing 41 action keys decrease screen brightness 34 Help and Suppo rt 3 4 identifying 11 increase screen brightness 34 next track or section 35 play, pause, resume 35 previous track or section 34 switch screen image 34 volume down 34 volume mute 34 volume up 34 wireless 35 airport security devices 48 antivirus soft[...]

installing critical security updates 54 optional security cable lock 55 integrated webcam, identifying 7, 20 internal display switch, identifying 7 internal microph one, identifyin g 20 internal microph ones, identifying 7 Internet co nnection setu p 1 6 Internet security software, using 53 J jacks audio-out (headphon e) 5, 21 network 4 RJ-45 (netw[...]

Disk Cleanup 49 Disk Defragmenter 49 software up dates, installing 54 speakers, connecting 22 speakers, identifying 10, 21 storing a battery 40 supported discs recovery 60 system information hot key 35 system recovery 63 system restore point creating 59 restoring 61 T temperatur e 40 testing an AC adapter 41 Touch screen touch screen, using 30 Touc[...]