HP (Hewlett-Packard) E0P69UA#ABA инструкция обслуживания

User Guide[...]

© Copyright 2012, 2013 Hewlett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel is a trademark of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademar k of its[...]

Safety warning notice WARNING! To reduce the possibility of heat-related inju ries or of ove rheating th e computer, do not place the compu ter directly on your lap or o bstruct the computer air ven ts. Use the computer only on a hard, flat surface. Do n ot allow another hard surface, such as an adjoinin g optional printer, or a soft surface, such [...]

iv Safety warning no tice[...]

Table of contents 1 Start ing righ t ..... ............ ......... ............ ......... ........... .......... ........... .......... ........... ......... ... ........... .......... ......... ..... 1 Best practices ................ .......... ............. ........... .......... ............ .......... .......... ............. ....... ...........[...]

4 Enjoying entertainment features . .......... .......... ......... .......... ........... ........ ........... .......... .......... .. ............. ........ 19 Using the webcam ............ ............ .......... .......... ............ .......... ........... ............ .......... .......... . ................ 20 Using a udio ............ ...[...]

Removing a user-replaceable battery .. .............. ......... .......... ......... ........ ........... ........ ........ . 36 Finding battery in format ion ...... .............. ........... .............. .............. ........... ............... ........... 37 Conserving battery power ....... .......... ......... .......... .......... ........[...]

Setting Windows passwords .... ............ ......... ......... .......... ......... ............ ........ ......... ............ 58 Settin g Setup U tility ( BIOS) p asswo rds ....... .................. ................... .............. ................... 58 Using Int ernet securi ty sof tware .. ........ .......... ........ .......... .........[...]

1 Starting right This computer is a powerful tool design ed to en hance your work an d entertainment. To get the most out of your computer, read this cha pter to learn ab out best practices afte r setup, fun things to do with your computer, and where to go to get more HP resources. Best practices To get the most out of your smart inve stment, after[...]

More HP resources You have already u sed Setup I nstructions to turn on the computer and locate this guide. For pr oduct details, how-to information, and more, use this tab le. Resource Contents Setup Instructions ● Overview of computer setup and features. Windows 8 Basics guide ● Overview of using and nav igating with Windows 8. Help and Suppo[...]

2 Getting to know your computer Finding your hardware an d software information Locating hardware To find out what ha rdware is included on your computer: 1. From the Start screen, type control , and then select Control Panel . 2. Select System and Security , and then in the System area, click Device Manage r . A list displays all the devices insta[...]

Right side Component Description (1) Optical drive Reads an optical disc. NOTE: On select models, the optical drive also writes to an optical disc. (2) Optical drive light ● Green: The optical driv e is being accessed. ● Off: The optical drive is idle. (3) Optical drive eject button Releases the disc tray. (4) USB 2.0 ports (2) Connect optional[...]

Left side Component Description (1) External monitor port Connects an ex ternal VGA monitor or projector. (2) Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automa tically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. (3) RJ-45[...]

Component Description (9) Hard drive light ● Blinking white: The hard drive is being accessed. (10) Power light ● White: The computer is on. ● Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The computer shuts off power to the display and other unneeded components. ● Off: The computer is off or in Hiberna[...]

Display Component Description (1) Internal display switch Turns off the display and initiates Sleep if the display is closed while the power is on. NOTE: The internal display switch is not visible from the outside of the computer. (2) Internal microphone Records sound. (3) Webcam Records video, captures still photogra phs, and allows video conferen[...]

Top TouchPad Component Description (1) TouchPad on/off button Turns the TouchPad on or off. (2) TouchPad light ● On: The TouchPad is off. ● Off: The TouchPad is on. (3) TouchPad zone Moves the on-screen pointer and selects or activates items on the s creen. (4) Left TouchPad button Functions like the left button on an external mouse. (5) Right [...]

Lights Component Description (1) Caps lock light On: Caps lock is on, which switches the keys to all capital letters. (2) Power light ● White: The computer is o n. ● Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The comp uter shuts off power to the display and other unneeded components. ● Off: The compute[...]

Buttons Component Description Power button ● When the computer is off, p ress the button to turn on the computer. ● When the computer is in the Sleep state, pr ess the button briefly to exit Sleep. ● When the computer is in Hibernation, press the button down briefly to exit Hibernation. CAUTION: Pressing and holding down the power button will[...]

Keys Component Description (1) esc key Displays system informatio n when pressed in combination with the fn key. (2) fn key Displays system information when pressed in combination with the esc key. (3) Windows logo key Displays the Start scr een. (4) Action keys Execute frequently used system functions. (5) Windows applications key Displays options[...]

Bottom Component Description (1) Battery bay Holds the battery. (2) Vents (3) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine oper ation. (3) Battery release latch Releases th e battery[...]

Labels The labels affixed to the computer provid e inform ation you may need wh en you troubles hoot system problems or travel internationa lly with the comput er. The labels are in e asily accessible locations. ● Service label—Provides important information, including the following : Component (1) Product name (2) Serial number (3) Product par[...]

3 Connecting to a network Your computer can tr avel with you wh erever you go. But even at home, you can explor e the globe and access inform ation from millions of we bsites using your computer and a wire d or wireless network connection. This chapter will hel p you get connected to that world. Connecting to a wireless network Wireless technology [...]

To use operating system controls: 1. From the Start screen, type network and sharing . 2. Click Settings , and then select Network and Sharin g Center from the options displayed. For more information, see Help and Support. To ac cess Help and Sup port, from the Start screen, type help , and then select Help and Support from the list of apps. Using [...]

Setting up a WLAN To set up a WLAN an d connect to the In ternet, you need the following eq uipment: ● A broadband modem (either DSL or cable) (1) and high-spee d Internet service purchased from an Internet service provider ● A wireless router (2) (purchased separately) ● A wireless computer (3) NOTE: Some modems have a built-in wireless rout[...]

Connecting to a WLAN To connect to the WLAN, follow these steps: 1. Be sure that the WLAN device is on. If the device is o n, the wireless light is white. If the wirel ess light is amber, press th e wireless button . 2. From the Desktop, click the network status icon i n the noti ficatio n area, at the far ri ght of the taskbar. 3. Select yo ur WLA[...]

Connecting to a local area network (LAN) Use a LAN connecti on if you wan t to connect the comp uter d irectly to a rout er in your home (instead of working wirelessly), or if you wan t to connect to an exis ting network at your offic e. Connecting to a LAN requires an 8-pin, RJ-45 (netwo rk) cable. To connect the ne twork cable, follow these step [...]

4 Enjoying entertainment features Use your HP comput er as an enterta inment hub to socialize via the webcam, e njoy and mana ge your music, and download and watch movies. Or, to make your comput er an even more powerfu l entertainment center, connec t external devi ces lik e speakers, headph ones, monitor, projec tor, TV, and, on select mode ls, h[...]

Component Description (7) Audio-out (headphone) jack Produces sound when connected to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. WARNING! To redu ce the risk of personal inju ry, adjust the volume before putting on headphones, e arbuds, or a headset. For additional safety information, see the Regulatory, [...]

WARNING! To reduce the risk of personal inju ry, adjust the volume before putting on headphone s, earbuds, or a headset. For additio nal safety information, se e the Regulatory, Safety and Environmental Notices . Connecting a microphone To record audio , connect a microphone to the microphon e jack on the computer. For best results when recording, [...]

To connect a monitor o r projector: 1. Connect the VGA ca ble from the monito r or projector to the VGA port o n the computer as shown. 2. Press f4 to alternate the screen image between 4 display states: ● PC screen only: View the screen image on the computer only. ● Duplicate: View the screen image simultaneously on both the compute r and exte[...]

To connect a high-d efinition TV or monitor to your co mputer: 1. Connect one end of th e HDMI cable to the HDMI port on the compu ter. 2. Connect the other en d of the cable to the high-definition T V or monitor. 3. Press f4 to alternate the computer screen ima ge between 4 disp lay states: ● PC screen only: View the screen image on the computer[...]

Managing your audio and video files CyberLink PowerDVD (select mo dels only) helps you ma nage and edit you r photo and vid eo collections. ▲ To start CyberLink PowerDVD from the computer Start screen, typ e cyberlink , and then select CyberLink PowerDVD from the list of apps. For more information abo ut using CyberL ink PowerDVD, see the PowerDV[...]

5 Navigating using touch gestures, pointing devices and the keyboard Your computer allows navi gation using touch gestures (select mode ls only) in addition to the keyboard and mo use. Touch gestu res can be used on your comp uter TouchPad or on a to uch screen (select models only). NOTE: An external USB mo use (purchased se parately) can be conn e[...]

To view a demonst ration of eac h gesture: 1. From the Start screen, type control , select Control Panel fro m the list of apps, and then select Hardwa re and Sound . 2. Select Synaptics TouchPad . 3. Click a gesture to activate the demo nstration. To turn a gest ure off or on: 1. From the Synaptics To uchPad screen, select or clear the check box n[...]

Pinching/zooming Pinching and zooming allows you to zoom in or ou t on images or text. ● Zoom in by placing two fingers tog ether on th e T ouchPad zone and then moving your fingers apart. ● Zoom out by placing two fingers ap art on the Tou chPad zone and then moving your fing ers together. Rotating (select models only) Rotating allows you to t[...]

NOTE: Rotate is intended for specif ic apps where you can mani pulat e an object or image. Rotate may not be fu nctional for all apps. 2-finger click (select models only) 2-finger click allows you to make menu selections for an object on the screen. ● Place two fingers on th e TouchPad zon e and press down to o pen the options menu for the select[...]

Edge swipes Edge swipes allow you to perform ta sks such as changing settin gs and finding o r using apps. Right-edge swipe The right-edge swipe reveals the charms, which let you search, share, start apps, access devices, or change setting s. ● Slide your finger gently from t he right edge to display the charms. Top-edge swipe The top-edge swipe [...]

Left-edge swipe The left-edge swipe reveals your ope n apps so that you can switch to them quickly. ● Swipe from the le ft edge of the TouchPad to switch between apps. Using the keyboard and mouse The keyboard and mo use allow you to type, select items, scroll and to pe rform the same functio ns you do by using tou ch gestures. The keyboard also [...]

TIP: The Windows logo key on the keyboard allows yo u to quickly return to the Start screen from an open app or the Desktop. Pressing the Windows lo go key again will return you to the previous scree n. NOTE: Depending on the country o r region, your ke yboard may have di fferent keys and keyboard functions than those di scussed in this section. Us[...]

Icon Key Descriptio n f8 Plays the next track of an audio CD or the next section of a DVD or a BD. f9 Decreases speaker volume incrementally as long as you hold down the key. f10 Increases speaker volume incrementally as lon g as you hold down the key. f11 Mutes or restores speaker sound. f12 Turns the wireless feature on or off. NOTE: A wireless n[...]

Function Hot key Description Display system information. fn + esc Displays information about system hardware components and the system BIOS version number. Using the keyboard and mouse 33[...]

6 Managing power Your computer can operate on either battery power or external power. Wh en the computer is only running on batte ry power and an AC power source is not a vailable to charge the battery, it is important to monitor and co nserve the battery charge . Your computer supports power pl ans to manage how your computer uses and con serves p[...]

When the computer exits Sl eep, the power lights turn o n and the compu ter returns to the screen where you stop ped working. NOTE: If you have set a password to be required on wakeup, you mus t enter your Win dows password before the computer will return to the screen. Enabling and exiting user -initiated Hibernation You can enable u ser-initiated[...]

Different pow er meter icons indi cate whether the computer is runnin g on battery or external power. The battery icon disp lays a message if th e batte ry reaches a low or critical battery level. Selecting a power plan A power plan manage s how the computer uses po wer and helps you conserve power and maximize performance. To change the power plan[...]

3. Pivot the battery (2) upward and remove it (3 ) from the computer. Finding battery information Help and Support provides the following too ls and information abou t the battery: ● Battery Check tool to test battery performance ● Information about calibratio n, power management, a nd proper care and storage to maximize battery life ● Inform[...]

NOTE: For additional information about the power meter, see Using the powe r meter and power settings on page 35 . The computer takes the follo wing actions for a critical battery level: ● If Hibernation is disab led and the computer is o n or in the Sleep state, the compu ter remains briefly in the Sleep state, and then shut s down and loses any[...]

possibly covered by an HP warranty , instructions include a warra nty ID. A message refers you to the HP website for more i nformation a bout ordering a rep lacement battery. Running on external AC power For information about connecting to AC power, see the Setup Instructions pro vided in the co mputer box. The computer do es not use battery power [...]

3. Connect the AC adapter to the computer, and then plug it into an AC outlet. 4. Turn on th e compute r. ● If the power lights turn on, the AC adapter is working properly. ● If the power lights remain off, check the conn ection from the AC adapter to the computer and the conne ction from the AC adapte r to the AC outlet to make sure the connec[...]

7 Managing and sharing information Drives are digita l storage devices that help you store, manage, share, an d access information. Your computer has an internal hard drive or a solid st ate drive that stores yo ur computer's software, operating system, and also provides storage for all of your personal files. Some computers have a builtin opt[...]

▲ Connect the USB cab le for the device to the USB po rt. NOTE: The USB port on your compu ter may look slig htly different from the illustration in this section. A sound indicates that th e device has been detected. NOTE: The first time you co nnect a USB device, a messag e displays on th e Desktop and an icon s shows in the notifi cation area l[...]

2. Insert the card into the digi tal storage slot, and then press in on the card until it i s firmly seated . A sound indicates that th e device has been detected. To remove a digital storage card: CAUTION: To reduce the risk of loss of data or an unresponsiv e system, use the following procedure to safely re move the digital card. 1. Save your inf[...]

● Make sure you have installed the la test softw are updates for the drive. ● If the disc you a re using is not clean, wipe it with a dry, lint-fre e, soft cloth. Your computer may inclu de an optical drive that supports one or more of the follow ing disc technologies: ● CD—A compact disc stores data th at is read by a laser from the optica[...]

4. Hold the disc by the edges to avoid tou ching the flat surfaces and po sition the d isc label-side up over the tray spindle. NOTE: If the tra y is not fu lly acces sible, tilt t he disc carefully t o positio n it over t he spindle . 5. Gently press the disc (3) down onto the tray spind le until the disc snaps into place. 6. Close the disc tray. [...]

2. Remove the disc (3) from the tray by ge ntly pressing dow n on the spindle while lifting the outer edges of the di sc. Hold the disc by the edg es and avoid touching the flat surfaces. NOTE: If the tra y is not fu lly acce ssible, tilt the disc carefully as you remove it. 3. Close the disc tray and pla ce the disc in a protective case. Sharing d[...]

3. Under View your active netw orks , select an active network. 4. Select Change advanced sharing settings to set sharing options fo r privacy, netw ork discovery, file and printer sharing o r other network optio ns. Using optical drives 47[...]

8 Maintaining your computer It is important to perform regular maintenance to keep you r computer in optimal con dition. This chapter provides information abou t improving the perfo rmance of your comp uter by running too ls such as Disk Defragmenter and Disk Clea nup and by replacing a hard drive or addin g memory. It also provides information abo[...]

CAUTION: To prevent information loss or an unresponsive system: Before removing or installing a drive, shut down the computer. If yo u are unsure whether the computer is off or in the Sleep state, turn th e computer o n, and then shut it d own through the operating system. 1. Save your work and shut down the computer. 2. Disconnect all ext ernal de[...]

Remove the hard drive: 1. Loosen the hard drive cover screw (1) , and then lift up (2) and remove the cover (3) . 2. Pull up to disconn ect the hard dr ive cable (1) from the system board. 3. Lift the hard drive (2) out of the hard drive bay. NOTE: After removing the hard drive from the compu ter, you must remove the hard drive bracket to access th[...]

6. Remove the ha rd drive (3) from the bracket. To install a ha rd drive, reverse this procedure. Using Disk Defragmenter As you use your comput er over time, the files on the hard drive beco me fragmented. A fragmented drive means data on your drive is not contigu ous (sequential) and, because of thi s, the hard drive works harder to locate files,[...]

To run Disk Cleanu p: 1. From the Start screen, type disk , select Settings , and then select Free up disk space by deleting unnece ssary files . 2. Follow the on-screen instructions. Adding or replacing memory modules Adding memory can help i mprove your computer's performance. Your computer is like your physical work area. The hard drive is [...]

▲ Loosen the wire less and memory module co mpartment cover screw (1) , and then lift up (2) and remove the co ver (3) . 7. If you are replacing a memory module, remove the existing memory module: a. Pull away the retention clips (1) on each side of the memory module. The memory module tilts up. b. Grasp th e edge of th e memory module (2) , an d[...]

8. Insert a new memory module: CAUTION: T o prevent damage to the memory module, ho ld the memory module by the edges only. Do not to uch the compo nents on the me mory module. a. Align the notched edge (1) of the memo ry module with the tab in the memory module slot. b. With the memory modul e at a 45-degree ang le from the su rface of the memory [...]

recent gaming software. Without the l atest driver , you wo uld not be getting the most out of your equipment. Download the latest version s of HP programs an d drivers and also registe r to receive au tomatic update notifica tions when new versions beco me available. Fo r U.S. support, go to http://www.hp.com/ go/contactHP . For worl dwide support[...]

CAUTION: Perform this action before shipping, stor ing, or traveling w ith a drive. This will help reduce the risk of d amage to the compu ter, damage to a drive, or loss of information. ◦ Shut down the comput er. ● Take along a backup of yo ur information. Keep th e backup separate from the computer. ● When traveling by ai r, carry the compu[...]

9 Securing your computer and information Computer security is essential for protectin g the confiden tiality, integrity, and avail ability of your information. Standard se curity solutions provided by the Windows operating syste m, HP applications, the non-Windows Setup Utility (BIOS), and other third- party software can help protect your computer [...]

For additional informa tion about Windows passwor ds, such as screen-sav er passwords, see Help and Support. To access Help and Support, from the Start screen, type help , an d then select Help and Support from the list of apps . Setting Windows passwords Password Function User password Protects access to a Windows user account. You may also set up[...]

Using Internet security software When you use your computer to access email, a ne twork, or the Internet, you potentially expose your computer to computer viruses, sp yware, and other online threats. To he lp protect your computer, Internet security softwar e that includes antivirus and firewall feature s may be preinstalled on your computer as a t[...]

To be sure that all a vailable updates are in st alled on the computer, obs erve these guidelin es: ● Run Windows Up date as soon as po ssible afte r you set up your computer. From the Start screen, type windows update . Cl ick Settings , and t hen select Windows Update from the options displayed. ● Run Windows Upda te monthly ther eafter. ● [...]

3. Insert the security cable lock into the security cable slot on the compute r (3) , and then lock the security cable lock with the key. 4. Remove the key and keep it in a safe place. Using an optional security cable lock 61[...]

10 Using Setup Utility (BIOS) and System Diagnostics Setup Utility, or Basic In put/Output System (BIOS), controls co mmunication between all the input and output devices on the system (such as disk drives , display, keyboard, mous e, and printer). Setup Utility (BIOS) includes settings for the types of devices installed, the sta rtup sequence of t[...]

Downloading a BIOS update CAUTION: To reduce the risk of damage to the computer or an u nsuccessful installation, downlo ad and install a BIOS update only when the computer is connected to reli able external power u sing the AC adapter. Do not d ownload or install a BIOS up date while the computer is running on batte ry power, docked in an optional[...]

To start System Diagnostics: 1. Turn on or restart the computer, quickly press esc , and then press f2 . 2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagno stics test while it is running, pres s esc . 64 Chapter 10 Using Setup Utility (BIOS) a nd System Diagnostics[...]

11 Backing up, restoring, and recovering Your computer includes t ools provided by HP and the operating system to help you safeguard your information and re trieve it if you ever need to . These tools wi ll help you return your computer to a proper working state or even back to the original factory state , all with simple steps. This chapter provid[...]

choose to reset the computer by reinstallin g Windows or choose to recover using HP Recovery Manager. NOTE: File History is not enabl ed by default, so you m ust turn it on. For more information and step s for enabling Wi ndows File History, see Windows Help an d Support. From the Start screen, type help , and then select Help and Suppo rt . Creati[...]

Restore and recovery There are several options for re covering your system. Choose the method that best matches your situation and leve l of expertise: ● If you need to restore your p e rsonal files and data, you can use Windows File History to restore your information from the backups you created. For more information and steps for using File Hi[...]

Using Windows Refresh fo r quick and easy recovery When your computer is not work ing properly and you need to regain system stability, the Windows Refresh option allo ws you to start fres h a nd keep what is importan t to you. IMPORTANT: Refresh re moves any traditional applications that were not origina lly installed on the system at the factory.[...]

3. Click Change PC setting s in the bottom-right corne r of the scre en, and then select General from the PC settings screen. 4. Under Remove everythi ng and reinstall Windows , select Get starte d , and follow the on- screen instructions. Recovering using HP Recovery Manager HP Recovery Manager software a llows you to recov er the c omputer to its[...]

Using HP Recovery media to recover You can use HP Recovery media to recover the or iginal system. This method can be used if your system does not have an HP Reco very partition or if the hard drive is not working proper ly. 1. If possible, bac k up all personal files. 2. Insert the first HP Recovery disc you created into the optical drive on your c[...]

12 Specifications Input power The power information in this section may be helpfu l if you plan to travel internationally with the computer. The computer op erates on DC power, whi ch can be supplied by an AC or a DC power source. The AC power source must be rated at 100–240 V, 50 –60 Hz. Although the comp uter can be powered from a standalone [...]

13 Electrostatic Discharge Electrostatic discharge is the rele ase of static electricity wh en tw o objects come into contact—for example, the sho ck you receive wh en you walk across th e carpet and touc h a metal door knob. A discharge of static ele ctricity from fingers or other electrostati c conductors may damage electronic components. To p [...]

Index A AC adapter 4 action keys decrease screen brightness 31 Help and Suppo rt 31 identifying 11 increase screen brightness 31 next track or section 32 play, pause, resume 31 previous track or section 31 switch screen image 31 volume down 32 volume mute 32 volume up 32 wireless 32 airport security devices 48 antivirus software, using 59 audio fun[...]

installing critical security updates 59 optional security cable lock 60 integrated webcam light, identifying 7, 19 internal display switch, identifying 7 internal microph one, identifyin g 7, 19 Internet co nnection setu p 16 Internet security software, using 59 J jacks audio-in (microphone) 5, 20 audio-out (headphon e) 5, 20 network 5 RJ-45 (netwo[...]

Setup Utility (BIOS) passwords 58 shipping the computer 55 shutdown 40 Sleep exiting 34 initiating 34 slots Digital Media 5 security cable 4 software CyberLink PowerDVD 24 Disk Cleanup 51 Disk Defragmenter 51 software up dates, installing 59 speakers, identifying 3, 19 storing a battery 38 supported discs recovery 66 system information hot key 33 s[...]