HP (Hewlett-Packard) E2S18UA#ABA инструкция обслуживания

User Guide[...]

© Copyright 2013 Hew lett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Microsoft and Windows are U.S. registered tr ademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notic[...]

Safety warning notice WARNING! To reduce the possibility of heat-related inju ries or of ove rheating th e computer, do not place the compu ter directly on your lap or o bstruct the computer air ven ts. Use the computer only on a hard, flat surface. Do n ot allow another hard surface, such as an adjoinin g optional printer, or a soft surface, such [...]

iv Safety warning no tice[...]

Table of contents 1 Start ing righ t ..... ............ ......... ............ ......... ........... .......... ........... .......... ........... ......... ... ........... .......... ......... ..... 1 Best practices ................ .......... ............. ........... .......... ............ .......... .......... ............. ....... ...........[...]

4 Enjoying entertainment features . .......... .......... ......... .......... ........... ........ ........... .......... .......... .. ............. ........ 20 Multimedia features .............. ........ ........... ........ .......... ......... ......... .......... ........ ........... ........ . ................. 20 Using the webcam ..........[...]

Using the hot keys ............... ............. ........... ............. .......... .............. .......... ....... 38 6 Managing power .................. ............. ............ ................. ........... .............. ................ ........ ................. .............. 39 Initiati ng Sleep and Hibe rnation ... ............... ..[...]

Updati ng progra ms and drive rs ........ .......... ......... .......... ........... ........ ......... ........... ........ ......... .... ......... 56 Cleanin g your co mputer ......... ............ ......... ........... .......... ........... ......... ........... ......... ............ . .......... ... 56 Cleaning procedures ............... ..[...]

Changing t he com puter boo t order ..... .............................................................. 71 Removing the HP Recovery partition .. ........... .............. ............ ............. ............ ............. .... 72 12 Specifications ............... ................. ............. ............ ................ .............. ....[...]

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1 Starting right This computer is a powerful tool de signed to enhance your work and entertainment. Read this chapter to learn abou t best practices after you se t up your computer, fun things to do with your computer, and where to find additiona l HP resources. Best practices To get the most out of your smart inve stment, after you set up a nd reg[...]

More HP resources You have already u sed Setup I nstructions to turn on the computer and locate this guide. To locate resources that provide product details, ho w- to information, and mo re, use this table. Resource Contents Setup Instructions ● Overview of computer setup and features Windows 8 Basics guide ● Overview of using Windows® 8 Help [...]

Resource Contents Limited Warranty * To access this guide: 1. From the Start screen, type support , and then select the HP Support Assistant app. 2. Select My computer , and then select Warranty and services . – or – Go to http://www.hp.com/go/orderdocuments . ● Specific warranty information about this computer *You can find the expressly pro[...]

2 Getting to know your computer Finding your hardware an d software information Locating hardware To find out what hardware is installed on your computer: 1. From the Start screen, type c , and then select Control Panel . 2. Select System and Security , and then in the System area, click Device Manager . A list reveals all the device s installed on[...]

Right side Component Description (1) Audio-out (headphone) jack/Audio-in (microphone) jack Connects optional powered stereo speake rs, headphones, earbuds, a headset, or a tele vision audio cable. Also connects an optional headset micro phone. This jack do es not support optional microphone-only de vices. WARNIN G! To reduce the risk of personal in[...]

Left side Component Description (1) Security cable slot Attaches an option al security cable to the compu ter. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. (2) External monitor port Connects an ex ternal VGA monitor or projector. (3) Vent Enables airflow to cool int[...]

Display Component Description (1) Internal display switch Turns off the display and initiates Sleep if the display is closed while the power is on. NOTE: The internal display switch is not visible from the outside of the computer. (2) WLAN antennas (2)* Send and rece ive wireless signals to communicate with wir eless local area networks (WLANs). (3[...]

Top TouchPad Component Description (1) TouchPad zone Moves the on-screen pointer and selects or activates items on the s creen. NOTE: The TouchPad also supports edge-swipe gestures. For more information, see Edge swipes on page 30 . (2) Left TouchPad button Functions like the left button on an e xternal mouse. (3) Right TouchPad button Functions li[...]

Lights Component Description (1) Power light ● On: The computer is on. ● Blinking: The computer is in the Sleep state, a power- saving state. The computer shuts off power to the display and other unneeded components. ● Off: The computer is off or in Hibernation. Hibernation is a power-saving state that uses the least amount of power. (2) Caps[...]

Buttons and speakers Component Description (1) Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. ● When the computer is in Hibernation, press the button br[...]

Keys Component Description (1) esc key Reveals system information when pr essed in combination with the fn key. (2) fn key Executes frequently used system functions when pressed in combination with the esc key. (3) Windows key Returns you to the Start screen from an open a pp or the Windows desktop. NOTE: Pressing the Windows key again will return [...]

Bottom Component Description (1) Service door Provides access to the hard drive bay, the wireless LAN (WLAN) module slot, and the memory module slot. CAUTION: To prevent an unresponsive system, replace the wireless module only with a w ireless module authorized for use in the computer by the governmental agency that regulates wireless devices in yo[...]

Labels The labels affixed to the computer provid e inform ation you may need wh en you troubles hoot system problems or travel internationa lly with the computer. IMPORTANT: Al l labels described in this section will be located in on e of 3 places depending on your computer model: Affixe d to the bottom of th e computer, located in the battery bay,[...]

Component (4) Model number (select models only) (5) Revision n umber ● Regulatory label(s)—Provide(s) regulato ry information about the com puter. ● Wireless certification label(s)—P rovide(s) information about op tional wireless devices an d the approval markings for the countries or regions in which the devices have been approved for use [...]

3 Connecting to a network Your computer can tr avel with you wh erever you go. But even at home, you can explor e the globe and access inform ation from millions of we bsites using your computer and a wire d or wireless network connection. This chapter will hel p you get connected to that world. Connecting to a wireless network Wireless technology [...]

To use operating system controls: 1. From the Start screen, type n , and then select Settings . 2. Type network and sharing in the se arch box, an d then select Network and Sharing Center . For more information, from the Start screen, type h , and then select Help and Support . Sharing data and dr ives and accessing software When your computer is p[...]

NOTE: The terms wireless ro uter and wireless access point are often used interchangeab ly. ● A large-scale WLAN , such as a corporat e or public WLAN, typic ally uses wireless access points that can accommodate a large number of comput ers and accessories and can separate critical network functions. ● A home or small office WLAN t ypically use[...]

NOTE: It is recommended that you initially conn ect your n ew wireless computer to th e router by using the n etwork cable pro vided with the ro uter. When the computer successf ully connects to the Internet, disconnect the cable, a nd access t he Inte rnet through your wirel ess network. Protecting your WLAN When you set up a WL AN or access an ex[...]

NOTE: The functional range (ho w far your wireless signal s travel) depends o n WLAN implementation, router ma nufacture r, and interference from othe r electronic device s or structural barriers such as walls and floors. Using Bluetooth wireless d evices (select models only) A Bluetooth device provide s short-range wireless communications that rep[...]

4 Enjoying entertainment features Use your HP comput er as an enterta inment hub to socialize via the webcam, e njoy and mana ge your music, and download and watch movies. Or, to make your comput er an even more powerfu l entertainment center, connect externa l devices like a monitor, projec tor, or TV, or spea kers and headphones. Multimedia featu[...]

Component Description (6) Audio-out (headphone) ja ck/Audio-in (microphone) jack Connects optional power ed stereo speakers, headphones, earbuds, a headset, o r a television audio cable. Also conn ects an optional h eadset microphone. This jack does not support o ptional microphone-only devices. WARNING! To reduce the risk of personal injury, adjus[...]

To connect wireless speakers to your computer, follow the device manufacturer's instructions . To connect high -definition sp eakers to the computer, se e Configuring HDMI audio setting s on page 24 . Before connecting speakers , lower the volume setting. Connecting headphones You can connect wired he adphones to the hea dphone jack on your co[...]

IMPORTANT: Be sure that the external de vice is conn ected to the correct port on the computer, using the correc t cable. Check the de vice manufacturer's inst ructions. Connecting a VGA monitor or projector To see the computer screen image on an externa l VGA monito r or projected fo r a presentati on, connect a monito r or projector to th e [...]

Connecting an HDMI device NOTE: To connect an HDMI device to your computer , you need an HDMI cable, sold separa tely. To see the computer scre en image on a h igh-definit ion TV or monitor, connect the hig h-definition device according to the following instructions. 1. Connect one end of th e HDMI cable to the HDMI port on the compu ter. 2. Connec[...]

To return the audio stream to the computer speakers: 1. From the Windows desktop, ri ght-click the Speakers icon in the notification area, at the far right of the taskbar, and the n click Pla yback devices . 2. On the Playback tab, click Speake rs / HP . 3. Click Set Default , and then cl ick OK . Managing your audio and vide o files (select models[...]

5 Navigating using touch gestures, pointing devices and the keyboard Your computer allows navi gation us ing touch gestures in additi on to the keyboard and mouse. Tou ch gestures can be used on yo ur computer T ouchPad or on a touc h screen (select models only). NOTE: An external USB mo use (purchased se parately) can be conn ected to one of the U[...]

Tapping To make an on-scre en selection, us e the tap fun ction on the T ouchPad. ● Point to an item on the screen , and then tap one fin ger on the TouchPa d zone to make a selection. Double-tap an item to open it. Scrolling Scrolling is useful for mo ving up, down, or sideways on a page or image. ● Place two fingers slightly apart on the Touc[...]

Pinching/zooming Pinching and zooming allow you to zoom in or out on images or text. ● Zoom in by placing two fingers tog ether on th e T ouchPad zone and then moving your fingers apart. ● Zoom out by placing two fingers ap art on the Tou chPad zone and then moving your fing ers together. Rotating (select models only) Rotating allows you to tur[...]

2-finger click (select models only) 2-finger click allows you to make menu selections for an object on the screen. ● Place two fingers on th e TouchPad zon e and press down to o pen the options menu for the selected object. Flicking (select models only) Flicking allows you to navigate th rough scr eens or q uickly scroll through d ocuments. ● P[...]

Edge swipes Edge swipes allow you to perform ta sks such as changing settin gs and finding o r using apps. Right-edge swipe The right-edge swipe reveals the charms, which let you search, share, start apps, access devices, or change setting s. ● Swipe your finger gently from the right e dge to reveal th e charms. Top-edge swipe The top-edge swipe [...]

Left-edge swipe The left-edge swipe accesses yo ur recently opened a pps so that you can switch between them quickly. ● Swipe your finger gently fro m the left edge of the TouchPad to switch be tween them quick ly. Using TouchPad gestu res 31[...]

Using touch screen gestures (select models only) A touch screen computer allows you to control item s on the screen directly with your fingers. TIP: On touch scr een computers, you can perform th e gestures on the screen or on the TouchPad. You can also perfor m on-screen actions with the keyboard and mouse. One-finger slide The one-finge r slide i[...]

Tapping To make an on-scre en selection, use th e tap function. ● Use one finger to tap an object on the screen to make a selection. Double-tap an item to ope n it. Scrolling Scrolling is useful fo r moving the pointer u p, down, left, or right on a page or image. ● Place two fingers on the screen and th en drag them in an up, down, left, or ri[...]

Pinching/stretching Pinching and stre tching allows you to zoom out or in on images or text. ● Zoom in by placing two fing ers together on th e display and then move your fingers apa rt. ● Zoom out by placing two fingers ap art on the displ ay and then move yo ur fingers together. Rotating (select models only) Rotating allows you to turn i tems[...]

Edge swipes With edge swipes you can perf orm tasks such as changing setti ngs and finding or using apps. Right-edge swipe The right-edge swipe reveals the charms, which let you search, share, start apps, access devices, or change setting s. ● Gently swipe your finger in ward from the right edge o f the display onto the screen to re veal the char[...]

Top-edge swipe and bottom-edge swipe The top-edge swipe or bottom-edge swipe allows you to open a list of app s available on your computer. 1. From the Windows Start screen , gently swip e your finger from the top edge or th e bottom edge of the display onto the scre en. 2. Tap All apps to view available apps. Using the keyboard and mouse The keybo[...]

Using the action keys An action key performs an assigned function. The icon on each of the f1 through f4 keys, and the f6 through f12 keys illustrates the assign ed function for that key. To use an actio n key function, press and hold the key. The action key feature is enabled at the factory. You can disable th is feature in Setup Utility (BIOS). S[...]

Using Microsoft Windows 8 shortcut keys Microsoft Windows 8 provides shortcuts to pe rform actions quickly. Press the Windows key in combination with a desig nated key in the table to perform the action. Shortcut key Key Description Returns you to the Start screen from an open app or the Windows desktop. NOTE: Pressing the key again returns y ou to[...]

6 Managing power Your computer can operate on either battery power or external power. When the computer is runnin g on battery power on ly and an AC powe r source is not a vailable to charge th e battery, it is importa nt to monitor and conser ve the battery char ge. Your comp uter supports an optimal power plan to manage how your computer uses and[...]

Manually initiating and exiting Hibernation (select models only) You can enable u ser-initiated Hibernation a nd change othe r power settings and timeouts u sing Power Options. 1. From the Start screen, type power , se lect Settings , and then select Power Option s from the list of applications. 2. In the left pane, clic k Choose what the power b u[...]

display brightness de creases to cons erve battery lif e. The battery in the computer slow ly discharges when the computer is off and un plugged from external power. Computer battery life varies, depending on power manage ment settings, pro grams running on the computer, display brightness, ex ternal devices connected to the computer, an d other fa[...]

Conserving battery power Tips for conserving battery p ower and maximizing battery life: ● Lower the brightness on the display. ● Select the Power saver setting in Power Options. ● Remove a user -replaceable ba ttery from t he comput er if it will not be used or charged for more than 2 weeks. ● Turn off wireless devices wh en you a re not u[...]

Resolving a low battery level when th e computer cannot exit Hibernation When the computer lacks su fficient power to exit Hibernation, follow these steps: 1. Replace the discharged user-replaceable ba tter y with a charged batte ry, or connec t the AC adapter to the compute r and to external power. 2. Exit Hibernation by pressin g the power button[...]

When you connect the computer to external AC power: ● The battery be gins to charge. ● The display brig htness increases. ● The power meter ico n on the Windows desktop cha nges appearance. When you disconne ct external AC pow er, the followi ng events occur : ● The computer switches to battery po wer. ● The display bright ness automatica[...]

Shutting down (turning off) the computer CAUTION: Unsaved inf ormation is lost wh en the comput er shuts down. Be sure to save your work before shutting down the comput er. The Shut down command closes all open programs , including the operatin g system, and then turns off the display an d computer. Shut down the co mputer under any o f the followi[...]

7 Managing and sharing information Drives are digita l storage devices that help you store, manage, share, an d access information. Your computer has an internal hard drive or a solid st ate drive that stores yo ur computer's software, operating system, and also provides storage for all of your personal files. Some computers have a built-in op[...]

▲ Connect the USB cab le for the device to the USB po rt. NOTE: The USB port on your computer may look sl ig htly different fro m the illustrat ion in this section. A sound indicates that th e device has been detected. NOTE: The first time you co nnect a USB device, a messag e is revealed on the Wind ows desktop and an icon appears in the notifi [...]

2. Insert the card into the memory ca rd reader, an d then press in on the ca rd until it is firmly seated. A sound indicates that th e device has been detected. To remove a memory card: CAUTION: To reduce the risk of loss of data or an unresponsiv e system, use the following procedure to saf ely re move the memory card. 1. Save your information an[...]

8 Maintaining your computer It is important to perform regular maintenance to keep you r computer in optimal con dition. This chapter provides information abou t improving the perfo rmance of your comp uter by running too ls such as Disk Defragmenter and Disk Clea nup. It also p rovides informati on about updati ng your programs and drive rs, instr[...]

CAUTION: To prevent information loss or an unresponsive system: Before removing or installing a drive, shut down the computer. If yo u are unsure whether the computer is off, in the Sleep state, or in Hiberna tion, tu rn the computer on , and then shu t it down through the operating system. Before you remo ve the hard drive: 1. Save your work and s[...]

3. Remove the 4 screws (3) from the hard drive. 4. Lift the hard drive o ut of the hard drive bay. NOTE: After removing the hard drive from the compu ter, you must remove the h ard drive bracket to access the hard drive itself. Remove the hard drive bracket: 1. Disconnec t the hard drive cable (1) from the har d drive. 2. Remove the 4 screws (2) fr[...]

3. Remove the ha rd drive br acket (3) from the hard drive. To install a ha rd drive, reverse this procedure. Using HP 3D DriveGuard (select mode ls only) HP 3D DriveGuard protects a hard drive by parking the drive and halting data requests unde r either of the following conditi ons: ● You drop the compu ter. ● You move the compute r with the d[...]

drive is currently protected or wh ether it is park ed, view the icon on the Wind ows desktop in the notification area, at the fa r right of the taskbar, or in the Mobility Center: ● If the software is actively protecti ng the drive, a green check mark is superimposed over th e icon. ● If the software has b een disabled, a no symbol i s superim[...]

overflowin g with work, your productivit y slows down. A gr eat solution to improve performance is to expand the a mount of memo ry you have in your computer. The computer ha s one memory module slot. The memory module slo t is located on the b ottom of the computer under the service door. The m emory ca pacity of the computer ca n be upgraded by r[...]

b. Grasp th e edge of th e memory module (2) , an d then gently pull the module out of the memory module slot. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch th e components on the memory modul e. NOTE: To protect a memory mod ule after removal, place i t in an electrosta tic-safe containe r.[...]

9. Replace the service d oor. 10. Replace the battery. 11. Turn the computer ri ght-side up, and then re connect external power and extern al devices. 12. Turn on the computer. Updating programs and drivers HP recommends that you up date your prog rams and drivers on a regular basis to the latest versions. Updates can resolve issues an d bring new [...]

● Dry microfiber cleaning cloth or a chamois (static-free cloth without oil) ● Static-free cloth wipes CAUTION: Avoid strong cleaning solvents that can p e rmanently damage your computer. If you are not sure that a cleaning product is safe for your computer, check the prod uct contents to make sure that ingredients such as a lcohol, acetone, am[...]

Traveling with or shipping your computer If you have to trave l with or ship your com puter, he re are some tips to keep in mind to keep your equipment safe . ● Prepare the comput er for traveling or shipping: ◦ Back up your informa tion to an external d rive. ◦ Remove all discs and all external media cards, such as memory cards, from the com[...]

9 Securing your computer and information Computer security is essential for protectin g the confiden tiality, integrity, and avail ability of your information. Standard se curity solutions provided by the Windows operating syste m, HP applications, the non-Windows Setup Utility (BIOS), and other third- party software can help protect your computer [...]

Setting Windows passwords Password Function User password Protects access to a Windows user account. Administrator password Protects administrat or-level access to computer contents. NOTE: This password cannot be used to access Setup Utility (BIOS) contents. Setting Setup Utility (BIOS) passwords Password Function Administrator password ● Must be[...]

the security softwar e trial offer or purchase the software of you r choice in orde r to fully protect yo ur computer. Using antivirus software Computer viruses can disable program s, utilities, or the operating system, or cause them to function abnormally. Antivirus software can detect most viruses, destroy them , and in most cases, repair any dam[...]

If you have instal led third-party software after yo u purchased your computer, regularly update the software. Software compani es provide software updates to their products to correct security problems and improve functionali ty of the software. Securing your wireless network When you set up you r wireless network, alw ays enable security fe ature[...]

10 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) Setup Utility, or Basic In put/Output System (BIOS), controls co mmunication between all the input and output devices on the system (such as disk drives , display, keyboard, mous e, and printer). Setup Utility (BIOS) includes settings for the types of devices installed, the sta rtu[...]

Downloading a BIOS update CAUTION: To reduce the risk of damage to the computer or an u nsuccessful installation, downlo ad and install a BIOS update only when the computer is connected to reli able external power u sing the AC adapter. Do not d ownload or install a BIOS up date while the computer is running on batte ry power, docked in an optional[...]

To start HP PC Hardwa re Di agnostic s UEFI: 1. Turn on or restart the computer, quickly press esc , and then press f2 . The BIOS searches thre e places for the HP PC Hardware Diagnostics (UEFI) tools in the following order: a. Connected USB drive NOTE: To download the HP PC Hardware Diagno stics (UEF I) tool to a USB drive, see Downloading HP PC H[...]

11 Backing up, restoring, and recovering Your computer includes tool s prov ided by HP and Windows to help you safeguard your information and retrieve it if you ever need to. These tools w ill help you return your comp uter to a proper working state or even back to the origina l fa ctory state, all with simple st eps. This chapter provides informat[...]

choose to reset the computer by reinstallin g Windows or choose to recover using HP Recovery Manager. NOTE: File History is not en abled by default, so you must turn it o n. For more information and step s for enabling Wi ndo ws File History, see Help an d Support. From the Start scree n, type h , and the n select Help and Su pport . Creating HP Re[...]

Restore and recovery There are several options for re covering your system. Choose the method that best matches your situation and leve l of expertise: ● If you need to restore your p e rsonal files and data, you can use Windows File History to restore your information from the backups you created. For more information and steps for using File Hi[...]

Using Windows Refresh fo r quick and easy recovery When your computer is not work ing properly and you need to regain system stability, the Windows Refresh option allo ws you to start fres h a nd keep what is importan t to you. IMPORTANT: Refresh re moves any traditional applications that were not origina lly installed on the system at the factory.[...]

3. Click Change PC setting s in the bottom-right corne r of the scre en, and then select General from the PC settings screen. 4. Scroll the right-side choi ces down to display Remove everything and reinstall Window s . 5. Under Remove everythi ng and reinstall Windows , select Get starte d , and follow the on- screen instructions. Recovering using [...]

To start HP Recovery Manager fr om the HP Recovery partition: 1. Press f11 while the compute r boots. – or – Press and hold f1 1 as you press the po wer button. 2. Choose your keyboard layout. 3. Select Troubleshoot from the bo ot options menu. 4. Select Recov ery Manage r , and follow the on-scre en instructions. Using HP Recovery media to rec[...]

Removing the HP R ecovery partition HP Recovery Manager software a llows you to remove the HP Recov ery partit ion to free up ha rd drive space. IMPORTANT: After you remove the HP Recovery part ition, you can no longer u se the Windows Refresh option, the Windo ws option to remove ever ything an d reinstall Windows, or the HP Recovery Manager optio[...]

12 Specifications Input power The power information in this section may be helpfu l if you plan to travel internationally with the computer. The computer op erates on DC power, whi ch can be supplied by an AC or a DC power source. The AC power source must be rated at 100–240 V, 50 –60 Hz. Although the comp uter can be powered from a standalone [...]

13 Electrostatic Discharge Electrostatic discharge is the rele ase of static electricity wh en tw o objects come into contact—for example, the sho ck you receive wh en you walk across th e carpet and touc h a metal door knob. A discharge of static ele ctricity from fingers or other electrostati c conductors may damage electronic components. To p [...]

Index A AC adapter 5 AC adapter, testing 44 action keys decrease screen brightness 37 Help and Suppo rt 3 7 identifying 11 increase screen brightness 37 next track or section 37 play, pause, resume 37 previous track or section 37 switch screen image 37 volume down 37 volume mute 37 volume up 37 wireless 37 airport security devices 49 antivirus soft[...]

HP Recovery media creating 67 recovery 71 HP Recovery partition recovery 70 removing 72 hubs 46 I input power 73 installing critical security updates 61 optional security cable lock 62 integrated webcam, identifying 7, 20 internal display switch, identifying 7 internal microph one, identifyin g 7, 20 Internet co nnection setu p 1 7 Internet securit[...]

serial number 13 serial number, computer 13 service labels locating 13 setting password prot ection on wakeup 40 setup of WLAN 17 Setup Utility (BIOS) passwords 60 Setup Utility (BIOS), using 63 shipping the computer 58 shutdown 45 Sleep exiting 39 initiating 39 slots memory card 6 security cable 6 software CyberLink PowerDVD 25 Disk Cleanup 53 Dis[...]