HP (Hewlett-Packard) M4349X MFP инструкция обслуживания

HP L as erJet M4 3 4 9x MFP Us er Guide[...]

[...]

HP LaserJet M4349x MFP User Gu ide[...]

Copyright and License © 2009 Copyright Hewlett-Packard Development C ompany, L.P. Reproduction, adaptation, or translation without prior written permission is prohibited, except as a llowed under t he copyright laws. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth[...]

Table of contents 1 Device basics Device in troduction ....... ........... .......... .......... ......... ............... .......... .......... .......... ........... .... .......... ......... . 2 Features comp arison ................ ........... ............ .............. ........... ............ ............ ............. ...... ............. .[...]

Default Co py Options .......... .................. .......... ............ ............ ........... ............ .......... .......... 24 Default Fax Options ... ....... ....... ........ ............ ........ ....... ........ ....... ........ ........ ....... ........ ........ . 25 Default E -mail Option s .......... ......... ......... ......... [...]

Envelope storage ......... ...... ...... ...... ...... ...... ......... ...... ..... ...... ....... ..... ...... ....... .... 68 Labels ..... ....... ....... ....... ....... ....... ........ ....... ....... ....... ........... ....... ....... ....... ....... ....... ..... ........ 68 Label const ruction ....... ....... ....... ....... ....... .....[...]

Delete a p roof and hol d job ... ...... ...... ....... ...... ....... ....... ...... ...... .......... ...... ....... .. 97 Use the p rivate job feature .......... .......... ............ ............ ........... ............ .......... ............ ........ 9 8 Create a priv ate job .. ........ ......... ........ ........ ........ ......... .....[...]

Adjust th e copy se ttings ... ....... ......... ...... ...... ...... ...... ...... ...... ...... ....... ...... ......... ...... ...... ...... . ........... .. 119 Copy t wo-sided d ocuments ...... ........... .............. ............ ........... ............ .................. ............ ...... ........ 120 Copying two-sid ed documents ma nu[...]

Open the embedded Web s erver by usin g a netwo rk con nection .. ...... ...... ...... ...... ...... ... 149 Embedded W eb server sections ........ ........ ......... ........ ......... ......... ............ ........ ......... ...... 150 Use HP Web Jetadmin software .... ...... ...... ..... ...... ...... ...... ..... ...... ...... ......... ..... [...]

Paper-path t est ....... ...... ........... ....... ...... ...... ....... ....... ....... ...... ....... ....... .......... ...... ....... .... . 198 Clear sta ple jams .. ......... ........ ........ ........ ............. ........ ........ ......... ........ ......... ......... ........ .. .............. ... 199 Solve p rint-quality p roblems ....[...]

Appendix A Accesso ries and co nsumables Order parts, a ccessories, and supp lies ..... ........ ........ ........... ....... ........ ....... ....... ........ ........ ....... .... .... 22 8 Part numbers .......... ........... .......... .......... .......... ............... ........... .......... .......... .......... ....... ............. ..... [...]

Appendix D Working with memory and print server c ards Overview ... ....... ...... ....... ....... ....... .......... ...... ....... ....... ....... ...... ....... ....... ....... ...... .......... . ......... ....... .... 248 Adding pri nter memory ..... ..... ....... ...... ...... ...... ......... ...... ....... ...... ...... ...... ...... ......[...]

xii EN WW[...]

1 Device basics ● Devi ce introduc tion ● Features c omparis on ● Walkar ound ● Devi ce softwar e ENWW 1[...]

Device intro duction Figure 1-1 HP Lase rJet M4 349x M FP The HP Lase rJet M43 49x c omes st andard with the fol lowing item s: ● 100-sheet i nput tr ay (tray 1) ● 500-sheet i nput tr ay (tray 2) ● Automatic documen t feede r (ADF) tha t holds u p to 50 page s ● HP Jetdirec t embedde d print serv er for conne cting to a 10 /100Bas e-T netwo[...]

Feat ures compar ison Fea ture HP LaserJet M4349 x Functions ● Two-sided copying (duplexing) ● Image modification ● Color digital sending ● Document finishing Speed and throughput ● 45 pages per m inute (ppm) wh en scanning and printing on letter-size paper; 43 ppm when copying and printing on A4-size pap er ● 25% to 400% scalability wh[...]

Language and fonts ● HP PCL 6 ● HP PCL 5 ● Printer Management Langua ge ● PDF ● XHTML ● 80 scalable TrueType t ypefaces ● HP Postscript 3 emulation Copying and sending ● Modes for text, gr aphics, a nd mixed text and graphics formats ● A job-interrupt feature (at copy boundaries) ● Xenon lamp for instant-on copying ● Multiple [...]

Paper Input ● Tray 1 (mult ipurpose tray): A multipurpose tray for paper, transparencies, labels, and env elopes. Holds u p to 100 sheets of pap er or 1 0 envelopes. ● Tray 2 and optional trays 3, 4, and 5: 500-sheet trays. These trays aut omatically detect standard paper s izes up to Legal and acc ommodate printing on custom-s ize paper. ● A[...]

Environmental features ● The Sleep setting saves energy (meets ENERGY STAR guidelines). Security features ● Secure Di sk Erase ● Security lo ck ● Job retention ● DSS authentication 6 Chapte r 1 Dev ice basic s ENWW[...]

Walka r ound 1 Document-feeder ass embly 2 Document-feeder top co ver 3 Document-feeder input tray 4 Top cover (provides acces s to the print cartridge) 5 Top-cover lever 6 Tray 1 (multipurpose tray) 7 Jam-access lev er 8 Tray-number indicat or 9 Paper-level indicator 10 Control-panel key pad 11 Control-panel display 12 Control-panel status lights [...]

14 Output bin 15 Optional duplexer 16 On/o ff sw itch 17 Power connect ion 18 Interface ports 19 Formatter co ver (provide s access to the memo ry DIMM slot, hard disk, and analog-fax accessory ) Accessories and supplies 1 500-sheet feeder ( Q5968A) (See t he note th at follows) 2 Duplexer (Q5969A) 3 Envelope feeder (Q2438B) 4 Stapler/stacker (Q569[...]

5 Memo ry DIMM 6 HP J etdirec t p rint server (EIO card) 7 Hard -disk a ccess ory (EI O card ) 8 Storage cabinet/stan d (Q5970A) 9 3-bin mailbo x (Q5692A) 10 Staple cartridge (C8091A) 11 Print cartridge (CE267C) 12 HP LaserJet A nalog Fax Accessory 300 (Q3701A) See Order parts, acces sori es, and supp lies on page 228 for infor mation ab out orderi[...]

10 Chapter 1 Device basic s ENWW[...]

Device so ftware The print ing-s ystem software i s only av ailable for downlo ad from the W eb. See the get ting starte d guide for i nstal lation ins truct ions. The p rinting syste m includ es softwar e for end user s and network a dministr ators , and pri nter d rivers for access to the feat ures and communica tion with the computer. NOT E: For[...]

Select the correct prin ter driver Printe r drivers al low you to gain acces s to the devic e features and allow the com puter to communica te with the device (u sing a prin ter lang uage). The de vice uses th e PCL 5, PCL 6, and HP posts cript level 3 emulat ion p rinter descrip tion languag e (PDL) dri v ers. ● Use the P CL 6 p rinter d river f[...]

Update Now If yo u have m odified th e devic e configur ation sinc e inst allation, th e driv er can be auto matic ally updat ed with the new c onfigurati on. In the Pr ope rties dial og box ( see Op en the print er driver s on pa ge 14 ), on the D evice Se ttin gs tab, click th e Upd ate N ow button to update the driver. HP Driver Pre c onfigurati[...]

Open the printer drivers Operating System To change the settings for all print jo bs unt il the so ftware prog ram is close d To change t he default set tings for all print j obs To change the device con figur at ion se tti ngs Windows 2000, XP, Server 2003, and Server 2008 1. On the File m enu in the software pr ogram, click Print . 2. Select the [...]

Software for Macintosh computers The H P in stall er pr ovides Post Scri pt Print er De scr iption (PPD) files, Print er Di alog E xtensio ns ( PDEs), and the HP Pri nter Util ity for use with Mac intos h compu ters. For netw ork connecti ons, u se the e mbedde d We b serve r (EWS) to con figure the device. See Embedde d Web serv er on p age 16 . T[...]

Utilities The de vice is equi pped wi th se veral util ities tha t make it easy to monit or an d mana ge the device on a netw ork. HP Web Jetadmin HP We b Jetadm in is a browse r-ba sed mana gement tool for HP J etdirect- connect ed print ers wit hin your intrane t, and it sh ould be b e inst alled only on the netwo rk adm inistrat or’s comp uter[...]

2 Cont rol Panel ● Use the c ontro l pan el ● Navigate the A dministr ation me nu ● Informati on menu ● Default Job Options me nu ● Tim e/Schedu ling me nu ● Ma nagem ent menu ● Init ial Setup menu ● Devi ce Behavio r menu ● Print Qua lity menu ● Troublesh ooting men u ● Resets menu ● Servic e menu ENWW 17[...]

Use the control pane l The c ontrol p anel h as a VG A touc hscreen that p rovides acces s to all devi ce fun ction s. Use the buttons and num eric keyp ad to contro l jobs and the device st atus. The LED s indic ate overal l device st atus. Control-pa nel layout The con trol pa nel inc ludes a touchscr een gra phica l displ ay, job -cont rol but t[...]

Home screen The hom e screen p rovides access to the de vice feature s, and it indi cates the curren t status of the devic e. NOT E: De pending on how th e syste m admini strator has c onfigu red the d evice, the fe atures t hat appe ar on the home scr een can vary . 1 Features Depending on how the system administrator has c onfigured the device, t[...]

Buttons on the touch screen The sta tus li ne on the touc hscree n prov ides info rmati on about the stat us of the devic e. Variou s buttons can app ear in t his a rea. The follo wing t able describ es each button . Home button . Touch the home button to go to the Home screen from any other screen. Start button . Touch the Start button to begin th[...]

Navigate the Ad ministration menu From the Home screen, tou ch Admin istr ation to open the m enu st ructure . You might nee d to s croll t o the b ottom of the Ho me scr een to see th is featur e. The Adm inistrat ion menu has sev eral sub- menus, whi ch are liste d on the left side of the screen. Touch the n ame of a me nu to ex pand th e stru ct[...]

Information me nu Use thi s men u to pri nt info rmati on pages and r eports th at are stor ed in ternally on the devic e. Table 2 -1 Information menu Menu i tem Sub-me nu item Sub-m enu item Val ues Description Configuration/Status Pages Administration Menu Map Print ( button) Shows the basic structure of t he Administration menu and curren t admi[...]

Default J ob Option s menu Use thi s menu to define the de fault j ob opt ions for each fun ction. If the user do es not specify the job options when creating the j ob, the defaul t optio ns are used. The Default Job Options m enu c ontains t he fol lowing s ub-menus : ● Default Options for Or iginals ● Default Copy O ptions ● Default Fax Opt[...]

Default Copy Options Table 2 -3 Default Copy Options menu Menu i tem Sub-m enu it em Values Descript ion Number of Copies Type the number of copies. The fac tory default setting is 1. Set the default number of copies for a copy job. Number of Sides 1 2 Set the default number of sides for copies. Staple/Collate Staple None (default) One left angled [...]

Default Fax Options Table 2 - 4 Fax Send menu Menu it em Sub- menu it em Values Description Res oluti on Standard (100x200dpi) (default) Fine (200x200dpi) Superfine (300x300dpi) Use this feature to set the resolution for sent documents. Higher resolution images have more dots per inch (dpi), so they show more detail. Lower resolution images have fe[...]

Default E-mail Options Use this menu to set d efault options f or e- mails t hat ar e sent from the devi ce. Menu item Value s Descripti on Document File Type PDF (default) JPEG TIFF M-TIFF Choose the file format for the e-mail. Output Quality Hi gh (large file) Medium (default) Low ( s mall file) Choosing higher quality for output increases the si[...]

Default Send to Folder Options Use thi s menu to set defa ult opt ions for scan jobs sent to the co mputer. Menu ite m Values Description Color/Black Color scan Black/white scan (default) Specify whether the file will be in black or in color. Document File Type PDF (default) M-TIFF TIF F JPEG Choose the file for mat for the file. TIFF ver sio n TIF[...]

Default Print Options Use this menu to se t default o ptions for jobs that are sent fr om a co mputer . Table 2 -6 Default Print Options menu Menu i tem Sub-m enu it em Values Descript ion Copi es Pe r Job Type a value. Use this feature to set the default number of copies for print jobs. Default Paper Size (List of supported sizes.) Choose a paper [...]

Time/Sc heduling menu Use thi s menu to set option s for set ting the time and for s etting the d evice to e nter and exit sleep mod e. NOT E: Va lues shown wi th "( default )" are the fac tory-de fault val ues. Som e menu items have no defaul t. Table 2 - 7 Time/ S cheduling m enu Menu it em Sub-menu item Sub-men u item Value s Descripti[...]

Menu i tem Sub-me nu item Sub-m enu item Val ues Description Fax Printing Fax Printing Mode Store all received faxe s Print all received faxe s Use Fax Printing Schedule If you have concerns about the secur ity of private faxes, use this feature to store faxe s rather than having t hem automatically print by creating a printing schedule. For the fa[...]

Manage ment menu Use thi s menu t o set up glo bal dev ice-man agement o ptions. NOT E: Va lues shown wi th "( default )" are the fac tory-de fault val ues. Som e menu items have no defaul t. Table 2 - 8 Managemen t menu Menu it em Sub- menu it em Val ues Description Stored Job M anagement Quick Copy Job Storage Limit Select the maximum n[...]

Init ial Setu p menu The Initial Se tup menu con tains the sub-me nus shown: ● Networking a nd I/O m enu ● Fax Se tup men u ● E-mail S etup menu NOT E: Va lues sh own wi th "(defa ult)" are the factory- defaul t values . Some m enu ite ms ha ve no default. Networking and I/O Table 2 -9 Networking and I/O Menu i tem Sub-m enu it em V[...]

Menu it em Sub- menu it em Sub-menu item Va lues and Description IPV4 Settings Config Method Specifies the method that TCP/IPv4 parameters will be configured on the HP Jetdirect print server. Bootp : Use BootP (Bootstrap Protocol) for autom atic configuration from a BootP server. DHCP : Use DHCP (Dynamic Host Configuration Protocol) for aut omatic [...]

Menu i tem Sub-m enu it em Sub-m enu it em Values and Description Default IP Specify the IP address to default to when the print server is unable to obtain an IP address from the network during a forced TCP/IP reconf iguration (for example, when manually configured to use BootP or DHCP). Auto I P : A link-local IP address 169.254.x.x is set. Legacy[...]

Menu it em Sub- menu it em Sub-menu item Va lues and Description Proxy Serv er Specifies the prox y server to be use d by embedded applications in the dev ice. A proxy server is typically used by network clients for Interne t access. It caches Web pages, and provides a degree of Intern et security, for those clients. To specify a proxy se rver, e n[...]

Menu i tem Sub-m enu it em Sub-m enu it em Values and Description Secur ity Print Sec Page Yes : Prints a page that contains the current security settings on the HP Jetdirect print server. No (default): A security settings page is not printed. Secure Web For configuration management, specify whether the embedded Web server will accept communication[...]

Menu it em Sub- menu it em Sub-menu item Va lues and Description SNM P Test This test c hecks op eration of SNMP communicati ons by accessing predefined SNMP objects on the device. Selec t Yes to ch oo se thi s te st, o r No to not choose it. Select All Tests Use this item to select all available embedded tests. Selec t Yes to choose all tests. Sel[...]

Menu i tem Sub-m enu it em Sub-m enu it em Values and Description Ping Results Use this item to v iew the ping test status and result s using the control panel display. You can select the following items: Packets Sent Shows the number of packets (0 - 65535) sent to the remote host since the most recent test was initiated or completed. Pac kets Re c[...]

Menu it em Sub- menu it em Sub-menu item Va lues and Description Link Speed The link speed and communication mode of the print server must match the network. The available settings depend on the dev ice and installed print server. Select one of the following link configuration settings: CAUTION: If you change the link setting, network communication[...]

Fax Setup Table 2 -11 Fax Setup menu Menu i tem Sub-me nu item Sub-m enu item Val ues Description Required Settings Location (Countries/regions listed) Configure the set tings that are legally required for outgoing faxes. Date/Time Fax Header Inform ation Phone Number Company Name PC Fax Send Disabled Enabled (default) Use this feature to enable or[...]

Menu it em Sub-menu item Sub-men u item Value s Descripti on Fax Send Settings Fax Dial Volume Off Mediu m (default) High Use this featur e to set the volume of the tones that you hear while the device dials the fax number. Error Correction Mode Enabled (default) Disabled When Error Correction Mode is enabled and an erro r occurs during fax transmi[...]

Menu i tem Sub-me nu item Sub-m enu item Val ues Description Fax Receive Settings Rings To Answer The range var ies by loc ation . Th e fac tory default is 2 rings. Use this feature to specify t he number of rings that must occur before the fax modem answers. Ring Interval Default (default) Custom Use this feature to control the time between rings [...]

E-mail Setup Use this men u to enable the e-mai l featur e and to configu re basic e- mail setti ngs. NOT E: To c onfigure a dvanc ed e-mail settin gs, use the embed ded Web ser ver. For mo re inform ation, see Embedded W eb se rver o n page 16 . Tabl e 2- 12 E -mail Setup menu Menu it em Value s Descri ption Address Validation On (default) Off Thi[...]

Device Beh avior menu NOT E: Va lues sh own wi th "(defa ult)" are the factory- defaul t values . Some m enu ite ms ha ve no default. Table 2 -14 Device Behavior m enu Menu i tem Sub-me nu item Sub-m enu item Val ues Description Language Selec t the language from the list. Use this feature to select a different language for control-pa nel[...]

Menu it em Sub-menu item Sub-men u item Value s Descripti on Stapler/Stacke r Staple None One If the optional stapler/stacker is installed, use this feature to set stapling characteristics for the device. Staples Out Continue (default) Stop MBM-3 Configuration Operation Mode Function Separat or Mailbox Stacker Use this feature to configure the opti[...]

Menu i tem Sub-me nu item Sub-m enu item Val ues Description General Print Behavior Default Paper Siz e Selec t from the list of paper sizes. Use this feature to configure the default paper size used f or print jobs . Override A4/Letter No Yes (d efault) Use this feature to print on letter-size paper when an A4 job is sent but no A4-siz e paper is [...]

Menu it em Sub-menu item Sub-men u item Value s Descripti on PCL Form Length T ype a value between 5 and 128 lines. The fac tory default is 60 lines. PCL is a set of printer commands that Hewlett-Packard develop ed to pr ovide access to printer features. Orientation Portrait (default) Landscape Select the orientation t hat is most often us ed pri n[...]

Print Quality menu NOT E: Va lues sh own wi th "(defa ult)" are the factory- defaul t values . Some m enu ite ms ha ve no default. Table 2 -15 Print Quality menu Menu i tem Sub-m enu it em Values Descript ion Set Registration Test Page Print (b utton ) Use Set Registra tion to shift the m argin alignment to center the image on the page fr[...]

Menu it em Sub- menu it em Val ues Description Calibration/Cleaning Auto Cleaning Enabled Disabled When auto-cleaning is on, the d evice prints a cleaning page when the page count reaches the value that is set in Cleaning Interval . Cleaning Interval 1000 2000 5000 10000 20000 Set the interval when the cleaning page should be printed. The interval [...]

Troubles hooting menu NOT E: Va lues sh own wi th "(defa ult)" are the factory- defaul t values . Some m enu ite ms ha ve no default. Table 2 -16 Troubleshooting me nu Menu i tem Sub-me nu item Sub-m enu item Val ues Description Event Log Print (button) This feature shows the e vent codes and their corresponding e ngine cycles on the disp[...]

Menu it em Sub-menu item Sub-men u item Value s Descripti on Paper Path Test T est Page Pr int (button) Ge nerate a test pa ge for testing paper handling features. You can define the path that is used for the test in order to test specific paper paths. Source All trays Tray 1 Tray 2 (Additional trays a re shown, if applicable.) Specify whether the [...]

Menu i tem Sub-me nu item Sub-m enu item Val ues Description Finishing Paper Path Test Staples Finishing Options Choos e from a list of available options. Test pap er handling featur es for the finisher. Select the opt ion that you w ant to te st. Media Size Letter Legal A4 Executive (JIS) 8.5 x 13 Select the paper size for the Finishing Paper Path[...]

Menu it em Sub-menu item Sub-men u item Value s Descripti on Component Test Exerci se individual par ts independently to isolate noise, leaking, or other is sues. To start the test, select one of the components. The test will run the number of times specified by the Repeat option. You m i ght be prompted to remove parts from the device during the t[...]

Resets men u Table 2 -17 Resets menu Menu i tem Value s Description Clear Local Add ress Book Clear (but ton) Use this feature to clear all addresses from the address books that are stored on the device. Clear Fax Acti vity Log Yes No (default) Use this feature to clear all events from the Fax A ctivity Log. Rest ore Fact ory Te lecom S etting Rest[...]

Service menu The S ervice menu i s locked and re quire s a PIN for ac cess. T his m enu is int ended fo r u se by auth oriz ed servi ce pers onnel . ENWW S ervice m enu 55[...]

56 Chapter 2 Control Pan el ENWW[...]

3 Input/output (I/O) This chap ter descr ibes how to configure certain netw ork par ameters on the device. T he following top ics are c overed: ● USB confi guration ● Network c onfigu ration ENWW 57[...]

USB confi gur ation This devic e supports a USB 2.0 connecti on. You mus t use an A-to-B type USB cable for printi ng. Figure 3-1 USB conne ct ion 1 USB connector 2 USB port (type B) 58 Ch apter 3 Inp ut/output ( I/O) ENWW[...]

Network conf iguration You mi ght ne ed to c onfigu re cert ain ne twork pa ramete rs on th e dev ice. You can c onfigure these parame ters in th e followi ng loca tions: ● Installati on software ● Device co ntrol panel ● Embedded W eb server ● Managemen t softw are (H P Web Jetadm in or HP LaserJ et Uti lity for Mac intos h) NOT E: For mor[...]

6. Touch IP V4 Set ting s . 7. Touch C onfig Meth od . 8. Touch M anual . 9. Touch Save . 10. Touch Manu al Settings . 11. Touch IP Ad dress . 12. Touch the IP A ddress tex t box. 13. Use the touc hscreen keyp ad to type th e IP add ress . 14. Touch OK . 15. Touch Save . Set the subnet mask 1. Scroll to and touch Administr ation . 2. Scroll to and [...]

5. Touch TCP/IP . 6. Touch IPV4 S etting s . 7. Touch C onfig Method . 8. Touch M anual . 9. Touch Save . 10. Touch Manu al Settings . 11. Touch Default Gatew ay . 12. Touch the Default Gateway text box. 13. Use the touc hscreen keyboar d to type th e defa ult g ateway. 14. Touch OK . 15. Touch Save . Configure TCP/IPv6 parameters For infor matio n[...]

Disable AppleT alk 1. Scroll to and touch Administr ation . 2. Scroll to and touch Initial Se tup . 3. Touch N etworking an d I/O . 4. Touch E mbedded J etdirect . 5. Touch A ppleTa lk . 6. Touch E nable . 7. Touch Off . 8. Touch Save . Disable D LC/LLC 1. Scroll to and touch Administr ation . 2. Scroll to and touch Initial Se tup . 3. Touch N etwo[...]

4 Media and trays This chapt er conta ins the follo wing sec tions: ● General med ia spe cificati ons ● General g uideli nes for medi a ● Me dia consid eratio ns ● Select pr int medi a ● Printing and pape r-st orage e nvironm ent ● Load media ● Contro l print jobs ● Sel ect outp ut bins ENWW 63[...]

Gener al media sp ecificati ons For com plete paper specif ications for all H P Laser Jet devic es, see the HP Las erJet Print er Family Prin t Media Gu ide (av ailabl e at w ww.hp.com/ s upport/ ljpap erguide ) . Category Specifications Acid content 5.5 pH to 8.0 pH Caliper 0.094 to 0.18 mm (3.0 to 7. 0 mils) Curl in ream Flat within 5 mm (0 .02 i[...]

Genera l guideline s for media Before purc hasin g any paper or spe ciali zed f orms in q uantity, veri fy tha t you r pa per su ppli er has obtai ned and unde rstand s the print-m edia re quire ments that are spec ified in the HP Laser Jet Prin ter Famil y Print Medi a Guid e . To down load a c opy of the HP LaserJet Prin ter Family Print Med ia G[...]

● Do not use any me dia that pr oduce s hazardo us emis sions, or that melts, offsets, or discolors whe n exposed to the tem perature of the fus er. ● Do not use paper that is embo ssed or coated, or an y med ia that is not design ed to withsta nd the fusing tem peratur e of th e devi ce. Do not u se letter head p aper or prepri nted for ms t h[...]

Media co nsideration s Envelopes Envel ope constru ction is crit ical. Envel ope fold li nes can vary consid erably, not only betwe en manufac turer s, bu t also within a box from t he sam e ma nufactu rer. Succes sful printing on envel opes depends upon the quali ty of the envelope s. When se lecti ng envelope s, conside r the foll owing compo nen[...]

1 Acceptable envelope construction 2 Unacceptable envelope constructi on Envelopes with a d hesive strips or f laps Envelo pes with a peel -off a dhesi ve st rip or with m ore than one fl ap that folds ov er to s eal mu st use adhesiv es com patible wi th the heat a nd pr essure in the printer . The ex tra flaps and strips might cause wrinkl ing, c[...]

Label construction When s electing label s, c onsider the qu ality o f e ach com ponent: ● Adhesives: Th e adhesi ve ma terial s hould be st able a t 200°C (392 °F), the pri nter's fu sing temperat ure. ● Arrangement: Only us e lab els w ith no exp osed b ackin g between th em. Lab els c an peel of f sheet s with spaces between the lab e[...]

Letterhead and prep rinted forms Many m anufact urers now o ffer premium paper adver tised as las er-com patible o r la ser-gu arante ed. Some o f the r ougher s urface finish es, suc h as coc kle, la id, or line n, might requi re the spec ial f user modes that ar e ava ilable o n som e printer models in o rder to achie ve adequ ate to ner a dhesio[...]

Media t ype Fuser m ode sett ing Transparency Lo w 2 Prepunched Norm al Labels Norm al Bond Nor mal Recycled Norm al Color Norm al Light Low 1 Card stock Norm al Rough High 1 Envelope Normal To re set the fuser m odes to the defaul t settings , touc h the Administr ation menu at t he device c ontro l panel. To uch Print Quality , touch Fuse r M ode[...]

Select print media Table 4 -1 Supported types of m edia Type of medi a Tray 1 Trays 2, 3, 4, and 5 Option al duplexer Optional envelope feeder 3- bin ma ilb ox or stacker part of stapler/stacker Stapler part of stapler/stacker Plai n X X X X X X Preprinted X X X X X X Letterhead X X X X X X Transparency X X X Prepunched X X X X X Labels X X X X X B[...]

Size Di mensions 1 Weight Capacity 2 Envelope Commercial #10 105 x 241mm (4.1 x 9.5 inches) 75 to 105g/m 2 ( 20 to 28lb ) 10 envelopes EnvelopeDL ISO 110 x 220mm (4.3 x 8.7 inches) EnvelopeC5 ISO 162 x 229mm (6.4 x 9.0 inches) EnvelopeB5 ISO 176 x 250mm (6.9 x 9.8 inches) EnvelopeMonarc h #7-3/4 98 x 191mm (3.9 x 7.5 inches) 1 The MFP support s a w[...]

Table 4 -4 Optional duplexer sup ported sizes and w eights Size D imensions Weight Letter 216 x 279mm (8.5 x 11 inches) 60 to 120g/m 2 (16 to 32lb) A4 210 x 297mm (8.3 x 11.7 inches) Executive 184 x 267mm (7.3 x 10.5 inches) Legal 216 x 356mm (8.5 x 14 inches) B5 ( JIS) 182 x 257mm (7.2 x 10.1 inches) A5 148 x 210 mm (5.8 x 8.3 inches) 8.5 x 13 216[...]

Table 4 - 6 Optional 3-bin mailbox or sta cker part of the stap ler/stacker supported s izes and weights Size D imensions 1 Weight Capacity 2 Lette r 216 x 279mm (8.5 x 11 inches) For the stack er on the stapler/ stacker or the lower bin on the 3- bin mailbox: 500 sheets of 75g/ m 2 (20lb) paper For the top two b ins on t he 3-bin mailbox: each can[...]

Table 4 -8 ADF supported sizes and weights Size Dimens ions Weight Capacity Letter 216 x 279 mm (8.5 x 1 1 inches) 60 to 120g/m 2 (16 to 32lb) 50 sheets o f 75g/m 2 ( 20lb) paper A4 210 x 297mm (8.3 x 1 1.7 inches ) A5 148 x 210mm (5.8 x 8 .3 inches) Legal 216 x 356mm (8.5 x 1 4 inches) 76 Ch apter 4 Media and trays ENWW[...]

Printing and paper-storag e environment Ideal ly, the pr inting and paper -storag e envi ronme nt should b e at or near room temperat ure, and not too dry o r too hum id. Re member pape r is hy grosco pic; i t abs orbs a nd lo ses moisture rap idly. Heat w orks with humidity to damage pa per. Hea t cause s the moist ure in pa per to evapo rate, wh [...]

Load media This secti on co ntains i nforma tion a bout lo ading standa rd- and c ustom -size media into the i nput t rays . CAUTION: To avoid a jam, neve r add or r emove paper from a tray while printin g or copy ing from that tray. To avoi d damaging the MFP, print lab els and envel opes fr om tray 1 only. Print on only one si de of labels , enve[...]

9. Adjust th e medi a guid es so th ey light ly tou ch the media s tack, but do not b end the media . 10. Make sure the m edia fits under the ta bs on the guide s and not abov e the l oad l evel ind icators . NOTE: If prin ting on long media also pu ll out the tr ay e xtension until it s tops. 11. Touch Start Copy . Load trays 2, 3, 4 and 5 Trays 2[...]

Load stand ard-size media in t rays 2, 3, 4, and 5 NOT E: Do not load envelop es in trays 2, 3, 4 , or 5 . Use only tr ay 1 for prin ting o n enve lopes. 1. Open the tray unt il it stops. 2. Load the m edia into the tr ay. NOTE: See Loa d lette rhead, prepunc hed, o r preprin ted pa per on page 85 for inform ation about loading pr eprin ted, letter[...]

5. Clos e the tr ay. NOT E: De pending on the size tha t you se lected , the MFP mig ht prompt yo u to move the media gui des. Follo w the i nstruct ions on the control pane l. Load cust om-size m edia in trays 2, 3, 4, an d 5 1. Open the tray until it stops. 2. Press t he tab o n the l eft me dia guide and s lide the guide all t he way out. 3. Pre[...]

4. Load the m edia into the tr ay. NOTE: See Loa d lette rhead, prepunc hed, o r preprin ted pa per on page 85 for inform ation about loading pr eprin ted, letterhe ad, and pre punch ed paper . 5. Adjust th e left media guide by press ing the tab o n the g uide a nd slidi ng the guide until it ge ntly touches the med ia stac k 6. Adjust th e fron t[...]

Touch Custo m . The UNIT OF MEASURE menu appears . NOTE: The M FP migh t prompt you to move the m edia guid es. Fol low the inst ructi ons on th e control p anel. 10. Touch MILLIM ETERS or touch I NCHES . 11. Use the nume ric keypa d t o select the X dime nsion (sh ort e dge). 12. Touch OK . 13. Use the nume ric keypa d t o select the Y dime nsion [...]

Load enve lopes in tray 1 1. Open tray 1 , but d o not pull out t he ex tension. M ost e nvelopes feed b est witho ut the extens ion. However, ov ersi ze envelope s might ne ed the exte nsion. 2. Load up to 1 0 enve lopes in the c enter of tray 1 with the front sid e faci ng up, and the p ostage- end toward the MFP. Sl ide the envelo pes into the M[...]

Load tran spar enci es Use only transpar enci es that are r ecomm ended fo r use in las er printe rs. For tr anspa rency spe cific ations, see Transparencie s on pa ge 69 . ● At the co ntrol panel, s croll t o and touch Adm inis trati on , scroll to and to uch P rint Qualit y , touch Fuser M ode s , touch T ran sparen cy , an d touc h Low2 . CAUT[...]

For tray 2 an d the optio nal 500-s heet tra ys, load the pa per with t he front side facing dow n, and the top, short edge towar d the right. Load paper that has a special finish Some p aper h as a sp ecial finish, such as laid paper , bond paper, a nd coc kled pa per. These types of paper can cause issue s in regar d to toner adhe sion and print [...]

Load small size s, custom sizes, or hea v y paper Custom- size pape r can be prin ted from tray 1, tra y 2, or an optional 50 0-sheet tr ay. NOT E: The MF P might print at a slow er speed when pri nting on sm all sizes, cust om sizes, and heav y paper. For m ore infor matio n about p aper th at has a special finis h, such as laid or bond pap er, se[...]

Contro l print jobs When a job i s sent to the p rinter, the pr inter driver contr ols what pa per tray is used to pull media through the pri nter. By defaul t, the print er aut omatic ally se lects the tray , but a specif ic tray can be chose n base d on three use r-spec ified setti ngs: Source , Type , and Size . These setting s are available fr [...]

Select o utput bins The M FP has two outp ut-bin lo cation s: the ADF outpu t b in and the sta ndard output b in(s) on the output device . When d ocume nts are scanned or c opied by using the AD F, the original doc uments a re au tomati cally delive red t o the A DF outp ut bin. Copie s are d elive red to the s tandard output b in or the output b i[...]

NOT E: If you select Fa ce-up (S traig hte st Path ) , the sta pler/s tacker ca nnot stapl e the job. 90 Ch apter 4 Media and trays ENWW[...]

5 Use device features ● Use the staple r ● Use job stor age features ENWW 91[...]

Use the stap ler The opti onal stapl er/st acker ca n staple jobs of up to 30 she ets of 75g/ m 2 (20lb) paper. The sta pler ca n staple t hese s izes: A 4, Let ter, Legal , Exe cutive (J IS), and 8.5 x 13. It can s tack up to 500 sheet s of paper. ● Paper wei ght can ra nge from 60 to 120g/ m 2 (16 to 32 lb). He avier pa per mi ght have a sta pl[...]

4. Touch S taple/ Collat e . 5. Touch Staple . 6. Touch the staple opti on you want to us e. NOT E: Se lecti ng the stapl er at the printer control panel changes the defau lt setting to Staple . It is possi ble that all p rint jobs wi ll be stapled . H owever, settin gs th at are c hange d in the prin ter d river ov erride setting s that are change[...]

Configure the device to stop or continue when th e staple car tridge is empty You ca n spe cify whether th e MF P sto ps print ing wh en the staple cart ridge i s emp ty or if i t con tinues printi ng but does not sta ple the jobs. 1. Scroll to and touch Administr ation . 2. Scroll to and touch Device Beh av ior . 3. Scroll to and touch Stapler Sta[...]

3. Grasp the green staple- cartrid ge han dle an d pull the o ld staple cart ridge o ut of the s tapler unit. 4. Insert th e new staple cartri dge in to the stapler unit a nd pus h down on the green h andle until the unit snaps int o place. 5. Close the stapl e-ca rtrid ge cove r, and slide the stapler /stac ker in to the MFP. ENWW Us e the sta ple[...]

Use job storage fe atures The fo llowin g job-s torage fe atures are a vaila ble fo r this devi ce: ● Proof a nd hold jobs : This feature p rovides a quick and easy way to pr int a nd proof one c opy of a job and then print the add itional cop ies. ● Private jo bs : Whe n you se nd a p rivate j ob to the dev ice, the job d oes n ot print until [...]

Print the remaining copie s of a proof and hold j o b At the devic e contro l panel, us e the followi ng procedur e to print the re maini ng copies of a job hel d on the hard dis k. 1. From the Home screen, to uch Job St orage . 2. Touch t he Retri eve tab. 3. Scroll to and touch the job stora ge fold er that h olds the jo b. 4. Scroll to and touch[...]

Use the private job feature Use the pr ivate pr inting fe ature to spec ify tha t a job is not pri nted until you release it . First, se t a 4-digit PIN by typing the PIN in the printer driver. Th e PIN is sent to the device as par t of the print job . After you hav e sent the print job to the de vice , you mu st us e the PIN to pri nt the job. Cre[...]

Use the QuickCopy feature The Quic kCopy featur e prints th e reque sted nu mber of co pies of a job and s tores a cop y on the devic e hard dis k. Additiona l cop ies of th e job ca n be p rinted later. This fea ture can be turned o ff in the printer drive r. The de fault n umber of differen t Qui ckCopy jobs t hat ca n be st ored on the de vice i[...]

Use the stored jo b feature You can s ave a prin t job to the device hard di sk wit hout pri nting it. Yo u can the n print the job at any time at th e devic e contro l pan el. F or exam ple, you migh t want t o downl oad a p ersonnel form , calenda r, tim e sheet, or acco unting for m that other users ca n print when they need it. You als o can cr[...]

If the file has (lock s ymbol) next to it, the job i s a pri vate j ob and requires a PIN. See P rint a priv ate job on page 98 . Delete a stored job Jobs stored on the d evice hard disk can be delete d at th e con trol panel. 1. From the Home screen, to uch Job St orage . 2. Touch t he Retri eve tab. 3. Scroll to and touch the job stora ge fold er[...]

102 Chapte r 5 Us e devic e features ENWW[...]

6P r i n t ● Use featur es in t he Wi ndows printer drive r ● Use featur es in t he Ma cintos h print er dri ver ● Canc el a pri n t job ENWW 103[...]

Use fe atur es in the Windows p r inter driver When y ou print from a sof tware program , many of the pr oduct fea tures are av ailable from t he pr inter drive r. For comp lete in formation about the feature s that are av ailable in the print er drive r, see the printe r- drive r Help. The follo wing f eature s are describ ed in this s ectio n: ?[...]

3. From the Effect s tab, click the Waterm arks drop-d own li st. 4. Click th e watermar k that y ou wan t to us e. To c reate a new wate rmark, clic k Ed it . 5. If you want the wate rmar k to appe ar on ly on the firs t page of the docu ment, cli ck First Page Only . 6. Click OK . To rem ove th e watermar k, click (none) in the Watermar ks drop-d[...]

Set a custom pa per size from the printer d river 1. On the File menu in the so ftware progr am, click Print . 2. Select the d river, and then click Prope rt ies or Prefer ences . 3. On the Pa per or Paper/ Quality ta b, cl ick Custom . 4. On the Custom Paper Size window, ty pe the name o f the cus tom paper size. 5. Type the paper-s ize len gth an[...]

Print multiple p ages on o ne sheet of paper You ca n prin t more th an one page on a sin gle s heet of paper. 1. On the File menu in the so ftware progr am, click Print . 2. Select the driver, and th en cl ick Properties or Pr eferenc es . 3. Click the Fini shing tab. 4. In the sectio n for Document Options , select the numbe r of pages that yo u [...]

Print on both sides of the paper When d uplex pr intin g is av ailab le, you can automat icall y print on bo th sides of a p age. If duplex pr intin g is not a vailable , you c an ma nually pr int on bo th sides o f a page by feedin g the pap er through the pro duct a seco nd tim e. NOT E: In th e printer driver , Print on Both Sides ( manuall y) i[...]

Print on both sides manual ly 1. Insert en ough pa per into o ne of the trays to acco mmodate the prin t job. If you are loa ding s pecial paper s uch as l etterh ead, lo ad it in one of the follo wing w ays: ● For tray 1, load the le tterhea d paper with th e fron t side u p, bottom- edge f irst. ● For all o ther trays, l oad le tterhe ad pape[...]

Use features in th e Macintosh p rinter d river When y ou print from a sof tware program , many of the de vice features are availabl e from th e pr inter drive r. For comp lete in formation about the feature s that are av ailable in the print er drive r, see the printe r- drive r Help. The follo wing f eature s are describ ed in this s ectio n: ●[...]

Print a cover page You can print a sepa rate c over p age for your d ocument tha t inclu des a me ssage (such as “Confid ential ”). 1. Open the prin ter driver (s ee Open th e printer dr ivers on page 14 ). 2. On t he Co ver Page or Paper/Quality pop -up menu , sele ct whet her to print the c over pa ge Before Document or Af ter Doc ument . 3. [...]

Print on both sides of the paper When dupl ex print ing is availa ble, you ca n automatica lly pri nt on both sides of a pag e. Other wise, you can man ually pr int o n both sides o f a pag e by feeding the p aper t hrough th e devi ce a seco nd time. CAUTION: To a void jam s, do no t load paper th at is heavier than 1 05g/m 2 (28-l b bond) . Use a[...]

Cancel a p rint job You c an sto p a p rint re quest by u sing the control panel or by using the s oftware pr ogram . For i nstru ction s about ho w to sto p a prin t reques t from a compu ter on a netw ork, se e the onli ne Hel p for the specifi c network software. NOT E: It can ta ke some time for all printi ng to clear a fter you have canceled a[...]

114 Chapte r 6 Pr int ENWW[...]

7C o p y This dev ice can fu nction as a st andalo ne, walk -up copi er. It i s not necessa ry to in stall the printing system softwar e on the c omputer, no r is it necessa ry to have the compute r turned on to m ake photo copie s. You can ad just t he cop y se ttings at the co ntrol panel . You can also copy o rigin als by using e ither the docum[...]

Use the Co py screen From the Home sc reen, touch Copy t o view the Cop y scr een. The Copy screen is s hown in Figure 7-1 Copy screen on page 116 . Note th at only the fir st six c opy features are imme diatel y vi sible. In order to view addit ional copy features , touch More Op tions . Figure 7-1 Copy screen 116 Chapter 7 Copy ENWW[...]

Set the de fault copy op tions You can us e the adminis tratio n menu to est ablish defa ult settings that apply to all copy jobs . If necessary, you can over ride m ost set tings fo r an in divid ual job . After that job i s comple te, the dev ice ret urns to the default setti ngs. 1. From the Ho me sc reen, s croll t o and touc h Adm inist ration[...]

Basic c opy instru ctions This sect ion prov ides the basic ins truct ions for cop ying. Copy from the scanner glass Use the scann er glas s to m ake as many as 999 c opies of smal l, lightw eight m edia (less t han 60 g/m 2 or 16 lb ) or he avy m edia (m ore than 105 g/m 2 or 28 l b). This inclu des media su ch as rec eipts, new spa per clippi ngs[...]

Adjust the copy settings The de vice offers several featur es so you can optimize copi ed output. The se featur es a re all avai lable on the C opy screen. The Copy s creen cons ists of seve ral p ages. From the fi rst page, to uch More Opt ions to go to the n ext page. Then touch the up or down arrow buttons to scroll to other pa ges. For detai ls[...]

Copy two-s ided doc uments Two-sid ed docume nts can be copied ma nuall y or autom atically . Copying two-sided documents manu ally Copies re sulti ng from this procedur e are printed on one side, and need to be han d-co llated . 1. Load the doc uments to be copi ed into t he docu ment fee der input t ray with th e firs t page fa cing u p, and with[...]

3. Touch Sides . 4. Touch 2-sided original, 2-sided output . 5. Touch OK . 6. Touch Start Co py . Make one-sided copies from two-sided d ocume nts 1. Load the doc uments to be copied int o the doc ument feeder with the first page fac ing up, an d with the top of the page leading . 2. On the c ontro l pane l, touch Copy . 3. Touch Sides . 4. Touch 2[...]

Copy mi xed-si ze ori ginal s You ca n cop y origi nal docum ents that ar e pri nted o n differe nt sizes of pa per a s long a s the sheets of paper hav e one common di mensi on. For exa mple, yo u could combi ne letter and legal sizes, or you could combin e A4 and A5 siz es. 1. Arr ange th e sheets in th e origin al docum ent so th ey all hav e th[...]

Change the copy-colla tion setting You can set the device to automat icall y collate multip le copies into sets. For examp le, if yo u are maki ng two copi es of t hree page s and th e autom atic c ollation is on, the page s print i n this order: 1 ,2,3,1,2,3 . If automati c colla tion is off, the pages pri nt in this order: 1 ,1,2,2,3 ,3. To use t[...]

Copy phot os and books Copy a photo NOT E: Ph otos sho uld be copied from t he flat bed sc anner, n ot fro m the docum ent fee der. 1. Lift the lid and plac e the photo on th e flatb ed sc anner wi th the picture- side down a nd the upper- left cor ner of the photo in the upper- left cor ner of the glass . 2. Gently c lose the lid. 3. Touch St art [...]

Combin e co py jo bs by u sing Job Buil d Use th e Job Build feature to buil d a si ngle copy job from multi ple sc ans. You can use ei ther t he doc ument feede r or th e scanne r gla ss. The settings for the firs t scan a re u sed for subs equent scans. 1. Touch C opy . 2. Scroll to and to uch Job Bu ild . 3. Touch Job Build On . 4. Touch OK . 5.[...]

Cancel a co py job To can cel th e copy jo b that is curr ently runnin g, touc h Stop on the c ontrol pan el. This p auses the d evice. Then t ouch Canc el Curr ent J ob . NOT E: If you canc el a copy job, cle ar the documen t from the fl atbed scanner or from the a utomatic docume nt feeder . 126 Chapter 7 Copy ENWW[...]

8 Scan and send to e-mail The devi ce offer s color-sc anning and dig ital- sendi ng capabili ties. B y using the con trol pa nel, you can scan bl ack-and -white or color documents and send them to an e-m ail addres s as an e-ma il attach ment. To use d igital sen ding, the device mu st be con nected to a loca l area ne twork (LAN ). The de vice c [...]

Configu r e e- mail se ttings Before yo u can send a docume nt to e-mail, you must confi gure the devic e for e-mailing . NOT E: The ins truct ions that follo w are for configu ring the devic e at the control pan el. You ca n also perfor m thes e proce dures by using the em bedded Web s erver. For m ore i nformati on, se e Embed ded Web serv er on [...]

Test the S MTP se ttings 1. From the Home screen, to uch Adminis tration . 2. Touch Initia l Setup . 3. Touch E-mail Set up , and the n touc h Test Se nd Gatew ays . If the config uration i s co rrect, Ga tewa ys O K appe ars on the contro l-panel di splay . If the fi rst test wa s succe ssful, sen d an e-m ail to your self by us ing the digi tal-s[...]

Use the Sen d E-mail screen Use the touch screen to naviga te thr ough th e options on the Send E-mai l scre en. 1 Send E-mai l button Touching this button scans the document and s ends an e-mail file to t he provided e-mail addresses. 2 Home button Touching this button opens the Home scr een. 3 From: field Touch this field t o open the keyboard, a[...]

Perform b asic e-mail functions The de vice e-mail featur e offe rs the follow ing b enefits : ● Sends docu ment s to multip le e-mail add ress es, savin g time and de liver y cost s. ● Delivers fil es in black- and-w hite or in color . Files can be sent in diff erent fi le formats tha t the recipie nt ca n manip ulate. With e -mail, docume nts[...]

Use th e auto-c omp lete fu nctio n When you type chara cters into the To: , CC: , or From: fields on th e Send E -mail sc reen, the auto- comple te func tion is act ivated . As y ou type the r equired addr ess or name by usin g the k eyboard scree n, the dev ice autom atica lly sea rches th e addr ess boo k li st and comp letes the ad dress or n a[...]

Use the address book You ca n sen d e-mail to a list of re cipients by usi ng the address book featur e of th e devic e. See y our system adm inist rator for in forma tion abou t configu ring addre ss lists . NOT E: Yo u can also use the e mbedde d Web ser ver to create an d manage the e-mai l address book. For mor e inform ation, see Embed ded Web[...]

Add e-mai l addresses to the l o cal addre ss book 1. Touch Local . 2. Touch . 3. (Optiona l) Touch the Name fi eld, and i n the keyb oard that appears type a name for the new en try. Touch OK . The name is the al ias for the e- mail address. If you do not type an alias na me, the ali as will be the e-mail add ress itself . 4. Touch the Address fi [...]

Change e-m ail settings for the cu rrent jo b Use the More Opt ions b utton to change t he foll owing e-mail settin gs for the current print j ob: Button Descripti on Document File Type Touch this button t o change t he type of file the device creates after scanning the document. Output Quality Touch this button to increase or decrease the print qu[...]

Scan to a folder NOT E: This devi ce fe ature is suppor ted for th e HP L aserJet M434 9x MFP only. If the system admin istra tor has made the feat ure av aila ble, th e devi ce can scan a file and sen d it to a folder on the network. Supporte d operating sy stems for folder de stinat ions in clude Wind ows 2000 , Window s XP, Windows Serve r 2003,[...]

Scan to a workflo w destin ation NOT E: This devic e featu re is p rovided by the optio nal Digit al Se nding Softwa re prod uct a nd is suppor ted for t he HP LaserJe t M434 9x MFP only . If the system admini strator has enabl ed the workflow functi onality, y ou ca n scan a docum ent and se nd it t o a cu stom wor kflow destinati on. A workflow d[...]

138 Chapte r 8 Sc an and send to e -mai l ENWW[...]

9F a x The HP Lase rJet M4 349x M FP com es wi th an HP Laser Jet A nalog F ax Acc essory 300 in stall ed. Window s use rs can a lso in stall the optiona l HP Di gital Sendin g Softw are (DSS ), whi ch prov ides digita l faxi ng servic es. For compl ete instruc tions for configu ring the fax acces sory and using the fax features, se e the HP Laser [...]

Analog fax When the HP Laser Jet Ana log Fax Ac cessor y 300 is installed , the de vice c an funct ion as a sta ndalon e fax ma chine . NOT E: The HP Las erJe t M434 9x MFP comes with an HP L aserJ et An alog F ax Ac cess ory 300 insta lled. Install the fax accessory If your devi ce do es not ha ve the HP La serJ et Analo g Fax Accesso ry 300 insta[...]

5. Open the formatter -cage d oor b y grasp ing the m etal ta b and pulli ng the do or op en. 6. If you are replaci ng an e xisting fax acces sory, rem ove the old card from the form atter b y pull ing it out of the slot. 7. Remove th e new fax acce ssory from the an tistatic pouch . CAUTION: The fax accessor y contai ns pa rts that a re se nsitiv [...]

11. Replace the formatter cover . 12. Plug the power cable into the device, and turn on the devi ce. Connect the fax accessory to a p hone line When c onnecting the fa x ac cessor y to a ph one li ne, ens ure that the ph one li ne tha t is being use d for the fax acce ssory is a dedicated line that is not used by any other devices . In addition, th[...]

Digital fax Digital faxing is avail able when you install the opt ional HP Di gital Se nding Softwa re. For inf ormati on about orde ring thi s software, go to www.h p.com/ go/l jm43 49mfp_sof tware . With di gital faxin g, the devic e does not ne ed to be con nected dir ectly to a pho ne line. Instead, th e device can se nd a fax in one of thr ee [...]

144 Chapter 9 Fax ENWW[...]

10 Manage and maintain the device This chapt er desc ribes how to man age the printe r: ● Use info rmati on pages ● Conf igur e e-mail al erts ● Use the e mbedded W eb ser ver ● Use HP Web Jetadmin softw are ● Use the H P Print er Uti lity for Mac intosh ● Manage suppli es ● Clean the de vice ● Calibrate the scanner ENWW 145[...]

Use informati on pages From the contr ol pane l, print pa ges tha t give d etails abo ut the devic e and it s curre nt configur ation. The table be low pr ovid es the in struct ions f or pr intin g the informat ion p ages. Page description How to print the page Menu m ap Shows the control-p anel menus and available settings. 1. From the Home s cree[...]

Page description How to pri nt the pa ge File d irec tor y Contains information f or any mass storage devices, such as flash dr ives, memory cards, or hard disks, that a re installed in the device. 1. From the Home screen, touch Admi nistrati o n . 2. Tou ch Info rmatio n . 3. Tou ch Configuration Page . 4. Tou ch File Directory . 5. Tou ch Print .[...]

Conf igure e- mail aler ts NOT E: If you r company does not have e- mail, this feat ure might not be ava ilable. You can use HP We b Jetadmin or the em bedded We b server to co nfigur e the system to aler t you of proble ms with th e dev ice. The alerts take t he form of e-mail mess ages t o the e- mail accoun t(s) that yo u speci fy. You ca n con [...]

Use the e mbedded Web s erver ● View devic e control status in format ion ● Set the ty pe of paper loaded in ea ch tray ● Determin e the r emain ing l ife on al l su pplies ● View and chan ge tray confi gurat ions ● View and chang e the devic e contro l panel menu co nfigur ation ● View and prin t internal pag es ● Receive not ificat [...]

Embedded Web server sections Tab or section Options Inform ati on tab Provides device, status, and configuration information ● Device Status : Shows the device status and shows the life remaining of HP supplies, with 0% indicating that a supply is em pty. The page also shows the type and siz e of print paper set for each tray. To change the defau[...]

Tab or sec tio n Opt i ons Settin gs tab Provides the ability to configure the device from your computer ● Configure Device : Allows you to configure device settings. This pa ge contains the traditional menus found on devices using a control-panel display. ● E-mail S erve r : Network o nly. Used in c onjunction with t he Alert s page to set up [...]

Use HP Web Jetadmin software HP Web J etadmin is a Web-base d software s olution for remotely install ing, mon itoring, and trouble shooting net work-c onnect ed perip herals. The intu itive browser interfac e simplifi es cross-p latform mana gement of a wide range o f de vices, i nclud ing HP and non -HP de vices . Mana gement i s proact ive, allo[...]

Use the HP Pr inter Ut il ity for Mac intosh Use the HP Pri nter U tility to co nfigure and ma intain a printe r fr om a Mac OS X compu ter. Open t he HP Print er Utili ty Open the HP Printer Utility in Mac OS X V10.3, V1 0.4 and later 1. In the Doc k, click the Printer Setup Utility icon . NOTE: If the Pr inter Setup Utility icon do es not ap pear[...]

Manage supplies Monitor the p rint ca rtridge to en sure high-qu ality outpu t. Supplies life expectancy The li fe of th e print cartrid ge dep ends o n the amount of tone r that print j obs requ ire a nd the le ngth of life for the com ponent s inside the car tridge. Whe n printing tex t at appro ximat ely 5% cov erage (ty pical for a b usine ss l[...]

To insta ll a new HP print cart ridge, see Cha nge the print c artridg e on p age 15 4 . To recycl e the used cartridg e, follow the instructio ns includ ed with the ne w cartridg e. Prin t-car trid ge au then tica tion The de vice autom atically authen ticates the pr int c artri dge wh en it is ins erted into the de vice . During authenti cation ,[...]

Clean the d evice During the pr intin g proces s, pa per, toner , and dust particl es can accu mulate i nside the product. Over time, this build up can caus e print-q uality pr oblems, such as toner spec ks or sme aring. This product has a clea ning m ode tha t can co rrec t and prevent these typ es o f pro blems. Clean the exterior Use a s oft, da[...]

Clean the scanner lid backing Minor debris can a ccum ulate on the w hit e document lid bac king that is loc ated und erneath the scanner lid. 1. Open the scan ner lid. 2. Clean the whi te docu ment li d backing by using a s oft clot h or spong e that has been moisten ed with a mild s oap a nd warm water. Also , clean t he scann er st rip n ext to [...]

Clean th e doc umen t feed er d eliv ery sy stem 1. Open the scann er lid. 2. Locate the white , vin yl doc ument-feed er b acking. 3. Locate the white , vin yl cal ibration strips . 4. Clean the d ocumen t-feed er backi ng and the cal ibration st rips by wipin g them with a c lean, d amp, lint-fre e cloth. Use an ammonia -based sur face cl eaner o[...]

CAUTION: Clean the rolle rs only if yo u exper ience mis feeds or m arks on the or igina ls, a nd you notic e dust on the r ollers . Cleaning the r ollers frequentl y co uld intr oduce dust into the d evice. 1. Open the scan ner lid. 2. Locate the roller s ne ar white , vin yl cal ibration strips . 3. Wipe the roll ers gently with a clean, water -d[...]

6. Locate th e rol lers. 7. Wipe the roll ers with a clean, wate r-dampe ned, lint- free cloth. CAUTION: Do n ot pour w ater d irectly onto t he ro llers. D oin g so mi ght dam age the device . 8. Locate the sepa ratio n pad. 9. Wipe the pad with a cle an, water-da mpened , lint-free cloth. 10. Close the d ocume nt-feeder cover . 160 Chapte r 10 Ma[...]

Calibr ate the scanne r Cali brate the scann er to com pensate for offse ts in th e scan ner imagi ng sy stem (c arriage h ead) f or ADF and flat bed scans. Be cause of mechani cal toler ances, the sc anner' s carria ge head mi ght not read the positi on of th e image accurat ely. Du ring the c alibrati on proced ure, scan ner off set value s [...]

162 Chapte r 10 Ma nage and mai ntain the devic e ENWW[...]

11 Problem solving This chapt er prov ides infor mation about the foll owing to pics. ● Problem -sol ving c hecklis t ● Problem -sol ving flo wchar t ● Solve gene ral dev ice prob lems ● Contro l-panel m essag e types ● Contro l-panel mes sages ● Common c auses of jams ● Clear j ams ● Clear s taple jams ● Solve pr int-qu ality pro[...]

Problem-solv ing checklis t If you are ex peri encing p roble ms, use the fol lowing c heckl ist to i dentify the cau se o f the problem: ● Is the device co nnected to power ? ● Is the device on? ● Is the device i n the R eady state? ● Are all nec essary cabl es con nected ? ● Do any m essag es app ear on t he con trol panel? ● Are genu[...]

Problem-solvin g flowchart Sympt om Check Possi ble causes Possible solutions The control-panel display is blank, no lights ar e lit, and the device mak es no so unds from the moto rs. Is the power on? The power switch might be off. The power cord might be unplugged. The power outlet might not be working correc tly. The internal power s upply might[...]

Sympt om Check Possible c auses Possible solutions Do original documents feed correctly t hrough the A DF? The original document might be printed on media that is too light or too heavy for the ADF. The ADF rollers and separation pad might be dirty. The ADF maintenanc e kit parts might need to be replaced. 1. If the original document is printed on [...]

Sympt om Check Possi ble causes Possible solutions Print-quality problems Is the overall print quality poor? Is the printing too light? Do lines, streaks, or dots appear on the pages? The media does n ot meet specifications. The print cartridg e might be empty or damaged. The maintenance kit items might be ready for replacement. 1. Make sure the me[...]

Sympt om Check Possible c auses Possible solutions E-mail problems Ar e you able to send e-mail attachments? Does an “E-mail gateway not responding” message appear on the control panel? The SMTP gateway might need to be reconfigured. See Solve e-mail proble ms on page 219 . Are you able to change t he “From” e-mail address? The device might[...]

Sympt om Check Possi ble causes Possible solutions Is the Fax feature c onfigured correctly but you cannot send faxe s? You must use the phone cord th at came with the device. The phone cor d might not be connected securely or the telephone line might not be working. You might have connected the device to a digital pho ne line instead of an analog [...]

Solve gene ral device pro b lems Device selects media from the wrong tray. Cause Soluti on The tray selection in the software pr ogram might be incorre ct. For many software programs, the paper tray selection is found on the Page Set up menu wit hin the program . Remove any media in other trays to make the devic e select from the correct tray. For [...]

Prin t job is ext remely sl ow. Cause Soluti on The job might be very complex . The maximum speed of the device cannot be exceed ed even when more memory is added. Printing speeds might b e automatically red uced when printing on custom-sized media. Note: Slower speeds are expected when printing on narrow paper, when printi ng from tray 1, or when [...]

The device prints, but the text is wrong, garbled, or incomplete. Cause Soluti on The wrong driver was selecte d in the software. Check th e software dev ice selection m enu to mak e sure that an HP LaserJet M 4349x dev ice is selected. The software pr ogram is m alfunctioning. Try printing a job from another pro gram. The device does not respond w[...]

Control-pane l message t ypes Four ty pes of control -panel m essages can indicate the st atus o f or pr oblems with t he dev ice. Message type Description Status messages S tatus messages reflect the current state of the device. They inform you of norm al device operation and require no inte raction to clear t hem. They change as the state of the [...]

Contro l-panel messages Table 11-1 Control-panel mes sages Control panel message Description Recom mended action A duplexed (2- sided) document was requested from a tray that is set to An y Size or Any Cust om . Duplexing is not allowed from a tray configured to Any Size or Any Custom . Select another tray o r reconfigure the tray. A user nam e or [...]

Control panel message Description R ecommended action 13.JJ.NT JAM IN SIDE TOP C OVER AREA M edia is jammed in the top cover area. Follow the instructions in the ons creen dialog box. See Clear jams from the top-cover and print-cartrid ge areas on page 185 . 13.JJ.NT JAM IN SIDE TOP C OVER AREA Remove print cartr idge Media is jammed in the top c o[...]

Control panel message Description Recom mended action 41.3 MEDIA TOO S HORT CANNOT S END TO FACE DOWN OUTPUT BIN The MFP cannot deliver the s elected media face-down bec ause the media does not m eet the minimum length specification. Select the fa ce-up output option, or load a longer-size media in the tray. Resend the job. See Select pr int media [...]

Control panel message Description R ecommended action 55.XX.YY DC C ONTROLLER ERROR To continue tu rn off t hen on The print engine is not communicatin g with the formatter. Turn the MFP off, and then turn t he M FP on. If this message persist s, contact your dealer for support, or go to www.hp.com/ suppo rt/ ljm4349mfp . 56.X ERROR To c ontinue t [...]

Control panel message Description Recom mended action 68.X PE RMANENT STORAG E FULL To continu e touch OK The MFP NV RA M is full. Some settings saved in the NVRAM might have been reset to the factory defaults. Printing can continue, but some unexpected function s might occur if an error occurred in permanent storage. Touch OK to clear the message.[...]

Control panel message Description R ecommended action Bad env feeder connection The envelope feeder is not connected properly. Remove and reinstall the en velope feeder. If this mes sage persists, con tact your d ealer for support, or go to www.hp.com/ support/ ljm4349mfp . Cartridge failure return for replacement The print cartridge still c ontain[...]

Control panel message Description Recom mended action E-mail Gateway did not respond. Job failed . A gateway has exceed ed the time out value. Validate the SMTP IP a ddress. See Solve e- mail problems on page 219 . E-mail Gateway rejected the job because of the addressing information. Job failed. One or more of the e-mail addresses is incorrect . S[...]

Control panel message Description R ecommended action Nove l lo gin requ ired Novell authentication has been ena bled for this destination. Enter Novell net work cr edentials to access the requested feature. Order cartri dge The number of pages remaining for the pr int cartridge has r eached the low threshold. Th e MFP was s et to stop printi ng wh[...]

Control panel message Description Recom mended action SCAN FAILURE Press 'Start' to rescan The scan was unsuccessful and the document needs to be rescanned. If necessary, reposition the document to rescan it, and then press Start . SMTP Gateway The SMTP gatewa y has exceeded a time out value. Verify the e-mail s erver addr ess. See Solve [...]

Commo n ca uses o f jams The device is jammed. 1 Cause Soluti on The media does not meet specifications. Use only media that meets HP specifications. See Select print media on page 72 . A component is installed incorrectly. Verify that the print c artridge is co rrectly installed. You are using m edia that has already passed through a device or cop[...]

Clear jams If a jam mes sage a ppears on t he contr ol-pa nel disp lay, l ook f or ja mmed p aper or other prin t med ia in the loc ations th at are indi cated in the followin g figu re. 1 Top-cover and print-cartridge ar eas 2 Envelope-feeder area and tray 1 area (the envelope feeder is optional) 3 Tray 2 and optional 500-sheet feeder areas 4 Dupl[...]

Jam message Procedure for clearing the jam 13.JJ.NT JAM INSI DE RIGHT ACCESS D OOR See Clear jams from the tray 2, 3, 4, or 5 a reas on page 190 . 13.JJ.NT JAM INSIDE TOP COVE R AREA See Clear jams from the top-cover and print-cartridge area s on page 185 . 13.JJ.NT JAM INSIDE TRAY 2 AREA See Clear jams from the tray 2, 3, 4, or 5 areas on page 190[...]

3. Slowly p ull the jammed m edia o ut of t he dev ice. Do not tear the media. 4. If jammed media is d ifficult to re move, open tray 1 an d remov e the e nvelope- entran ce cov er. If media is presen t, remov e it. 5. Rotate the p aper- rele ase gu ide to chec k for add itiona l jamm ed media un derne ath. If ja mmed m edia is present , remo ve i [...]

Clear jams from the opti onal envelope-feeder area This se ction appli es only to jam s that occur whe n you are using an optio nal e nvelop e feed er. 1. Remove any envelopes that are loa ded in the e nvelop e feeder . Lower the env elope weight and lift the tray extensi on up, to the closed pos ition . 2. Press and hold th e rele ase button on th[...]

4. Insert the op tional envelop e feeder into the devi ce unti l it locks into place. P ull gent ly on the optiona l envelope feeder to be s ure th at it i s secu rely in p lace. 5. Fold dow n the e nvelope-fee der tray . Lift the e nvelope weight . 6. Reload the env elope s, making s ure that you push the bottom env elopes in slight ly fart her th[...]

3. Slowly pull any jammed media out of the dev ice. Do not tear the med ia. If part of the sheet has already been pulled in to the device, follow the s teps for Clear jams f rom t he top- cove r an d print- cartrid ge area s on page 185 . 4. If jammed media is difficult to re move, re move the envel ope-e ntrance cov er. If medi a is prese nt, remo[...]

7. Reinstall the p rint car tridge a nd cl ose the top c over. 8. If a jam mes sage per sists, j ammed med ia is st ill in t he device . Look for the jam in an other lo catio n. Clear jams from the tr ay 2, 3, 4, or 5 areas Use thi s proce dure to clear jams th at occ ur in t ray 2 or in the option al 500 -she et feed ers. 1. Pull the jam- access l[...]

4. Slide th e tray c omple tely out of t he devic e, and remo ve any d amaged media from th e tray. 5. Slide th e tray into the de vice. 6. If a jam mes sage persist s, ja mmed media is s till in the devi ce. Loo k for the jam in an other lo catio n. Clear jams from the optional duplexer If a jam occur s during a duple x printi ng job, use this pr [...]

3. Check for j ammed paper i n the optiona l dupl exer. Ca refull y pull out the jamm ed pa per. 4. Set the duplex er as ide. 5. Check for j ammed paper i nside the de vice. Ca refull y pul l out the jamm ed pa per. 6. Reinst all t he du plexer. 7. Reinst all the output bin (or reins tall the 3- bin mailb ox or the s tapler/st acker ). 8. If a jam [...]

Clear jams f r om the output areas Use this proc edure to clear jams that occur in the output bin, the 3-bin mailb ox, or the stapl er/stac ker. 1. If you ar e using the s tandar d outpu t bin, sl ide th e stan dard outp ut bin away from the devic e. 2. If you ar e using a 3- bin ma ilbox or a st apler/stac ker, re move any medi a that is stac ked,[...]

5. If you ar e using a 3-b in mailb ox, th e jamm ed media might be c omplet ely ins ide the device . Ope n the jam- access cove r that is o n the t op of t he 3-b in ma ilbox , and car efull y pull t he jammed m edia out of the mailbox. 6. Reinstall the outp ut-bin assembl y, the 3-bi n mail box, or th e stapl er/stack er. Inser t the devic e at a[...]

4. Remove th e optional duplexe r or th e dupl ex cov er. 5. If you can not se e the jammed m edia i nside the fuser , sk ip to ste p 9. 6. If you ca n see either t he lea ding e dge or th e trai ling edg e of th e jamm ed me dia in side the fuser , care fully pull it ou t. 7. If you c an se e the jammed m edia, but nei ther the l eading edge n or [...]

10. Open the black cove r at the top of the fuser, and rem ove the jam med media. 11. Reinstall the fu ser. Pu sh on the fuser w ith your thu mbs to b e sure it s naps secu rely in to place . 12. To reinstall the fu ser-entr ance gu ide, fi rst i nsert th e right- side mo unting pin i nto th e hol e on the right si de, and then l ower the le ft-sid[...]

Clear jams from the document feeder Use thi s proc edure to clear jams f rom th e docume nt feed er. 1. Lift th e docu ment-feed er in put tray, an d check for jam med medi a under neath the t ray. Caref ully remove any jammed m edia. 2. Pull up on the docum ent-fe ede r-cove r-re lease lever, and open the do cumen t feeder c over. Carefully remov [...]

Solve repeated jams Situa tion So lutio n General repeated jam problem s 1. Make sure that the media is loa ded correctly in the trays and that all width guides are set correctly (see Load media on page 78 ). 2. Make sure that the tr ay is set for the size of media that is inst alled and that the tray is not ov erloaded. 3. Try turning over the sta[...]

Clear staple jams The sta pler i s des igned to be free of s taple jam s. To redu ce the ri sk of stapl e jams , make su re that y ou observ e the foll owing me dia limits : ● Plain me dia: 30 shee ts of 75 g/m 2 (2 0 lb) m edia Glossy medi a: 20 sheets Thick me dia (128 -199 g/m 2 [34-53 lb]): Sta ck he ight m ust not e xceed 3mm (0 .27 in ches)[...]

5. Lift up on the sm all l ever at the ba ck of the st aple car tridge. 6. Remove th e stap les th at protr ude from the s taple cart ridge. 7. Close the leve r at t he bac k of the sta ple car tridge . Be sur e that it sn aps into plac e. 8. Reinsert the sta ple ca rtri dge into the st aple-car tridge h older , and p ush down on the green handle u[...]

Solve print-qu a lity probl ems This se ction helps y ou defi ne prin t-qual ity p roblems and wh at to d o to co rrec t them . Often print -quality proble ms can be handl ed easil y by making sure that the device is co rrectl y mainta ined, usi ng print medi a that meets HP spec ification s, or running a c leaning page. Print-quality problems asso[...]

See Light print (partial page) on page 203 See Light print (entire page) on page 203 See Specks on page 203 See Specks on page 203 See Dropouts on page 204 See Dropouts on page 204 See Dropouts on page 204 A A A A A B B B B B C C C C C a a a a a c c c c c b b b b b See Lines on page 204 See Gray backgr ound on page 204 See Toner smear on page 205 S[...]

NOT E: Thes e examp les depi ct letter -size med ia that has pa ssed thr ough the device . Light pri nt (partial page) 1. Make sure that th e print cartridge is fully install ed. 2. The tone r lev el in th e pri nt cartr idge mig ht be l ow. Rep lace the pri nt cartr idge. 3. The med ia might not me et HP specif ications (for e xample, the med ia i[...]

3. Try usin g a differ ent ty pe of media . 4. Check the print c artridg e for leaks . If th e print cartrid ge is leakin g, re place it. Dropouts 1. Make sur e tha t the e nvironm ental s pecific ations fo r the devic e are b eing m et. Se e Printing and paper-s torage envir onment on pa ge 77 . 2. If the media is roug h, and the toner ea sily rub[...]

5. Open the A dmini stra tion menu at the devic e cont rol pa nel. On th e Print Qual ity m enu, in crease t he Toner Densi ty settin g. See Prin t Qualit y menu on page 48 . 6. Make su re tha t the e nvironm ental specific ations fo r the devic e are b eing m et. S ee Pr intin g and paper-s torage env ironmen t on p age 77 . 7. Replace the print c[...]

Repeating defects 1. Print a few more pag es to see if t he proble m correc ts itsel f. 2. If the dista nce betwee n defects is 44 mm (1.7 in), 58 mm (2.3 in), or 94 mm (3.7 in), the print cartrid ge might need to be rep laced . 3. Clean the i nside of the devi ce and r un a cleaning page. See Cl ean th e devi ce on page 156 .) Also se e Re peating[...]

Page skew 1. Print a few mo re pa ges to see if t he pr oblem correc ts its elf. 2. Verify that no torn pieces of med ia are i nside the dev ice. 3. Make su re tha t medi a is loa ded c orrectly and tha t all adjus tments ha ve bee n made . See Loa d media on page 78 . Make sure that th e guides in the tray are not too tight or to o loose against t[...]

Wrinkles or creases 1. Print a few more pag es to see if t he proble m correc ts itsel f. 2. Make sur e tha t the e nvironm ental s pecific ations fo r the devic e are b eing m et. Se e Printing and paper-s torage envir onment on pa ge 77 . 3. Turn over the s tack in the tray. A lso, try rot ating t he stack 1 80°. 4. Make sur e tha t medi a is lo[...]

This defe ct typ ically o ccurs wh en the print cartr idge has fa r exc eeded it s rated li fe. For ex ample, if you are pr intin g a v ery la rge qua ntity of page s with ver y littl e tone r co vera ge. 1. Replace the print cartr idge. 2. Reduce th e numb er of pag es tha t you pr int wi th very low toner cover age. White spots on black 1. Print [...]

Blurr ed prin t 1. Make sure th at the ty pe and q uality of t he medi a you ar e using mee t HP specifi catio ns. See Sele ct print media on page 72 . 2. Make sur e tha t the e nvironm ental s pecific ations fo r the devic e are b eing m et. Se e Printing and paper-s torage envir onment on pa ge 77 . 3. Turn over the s tack in the tray. A lso, try[...]

Solve n etwor k prin ting proble ms ● Print a confi guration pag e (see Use i nformati on pages on pa ge 146 ). If an HP Jet direct pri nt server is insta lled, p rinting a configur ation page also p rints a s econd p age that s hows th e network s etting s and statu s. ● See the HP Jet direct Em bedded Pr int Serv er Admini strato r's Gui[...]

Solve co py pr oble ms Prevent copy problems The f o ll o wing are a few simp le steps you ca n take to im prove cop y qualit y: ● Copy from the f latbed scanner . This will pr oduce a higher quali ty copy than copying from th e automat ic docu ment f eeder (ADF) . ● Use q uality origi nals. ● Load the med ia corr ectly . If the media is load[...]

Proble m Cause Solution Black dots o r streaks appear on the copy. Ink, glue, correction fluid, or an unwanted substance might be on the a utomatic document feeder (ADF) or flatbed scanner. Clean the dev ice. See Clean the device on page 156 . Copies are too light or dark. The darkness setting needs to be adjusted. Touch Copy , and then touch Image[...]

Proble m Cause Soluti on Print is crooked or misaligned on t he page. The media guides m ight be incorrec tly adjusted. Remove all media f rom the inpu t tray, straighten the stack, and then load the media in the input tray again. A djus t the media guides to t he width and leng th of the media that you are using and try printing again. The scanner[...]

Proble m Cause Solution Copies are blank. The sealing tape m ight not have been removed from the print cartridge. Remove the print cartr idge from t he device, pull out the sealing tape, and then reinstall the print cartridge. The original might hav e been loaded incorrectly. Load the original correctly in the ADF or flatbed scanner. See Load m edi[...]

Solve fax problems Solve sending problems Faxes quit during sending. Cause Soluti on The fax machine to w hich you are sending might be malfunctioning. Call the recipient to make sure that t he receiving fax machine is turned on and ready to receive faxes, or try sending to another fax mac hine. Your telephone line might not be working, or the line[...]

NOT E: If th e fax is send ing very slow ly, see "Faxes are tr ansmitti ng or bei ng rece ived very slowly" in Init ial Setup m enu on page 32 . Solve receiving problems Incoming fax calls are not being answered by the fax (no fax detected). Cause Soluti on The rings-to-answer setting might not be set correct ly. Check the rings -to-answe[...]

Faxes are not p rinting at the device. Cause Soluti on The Schedule Printing of F ax es mode is enabled. Faxes will not print until i t is disabled Disable the Schedule Printing of Faxes mode. See the fax guide for information about changing t he setting. The device toner lev el is low, or it has run out of toner. The device stops printing as soon [...]

Solve e-mail problems If you are u nable to send e -mails by usin g the d igital-sen d featu re, you might need to reconfigu re th e SMTP ga teway addres s or th e LDAP gatew ay addre ss. P rint a Configu ration page to find the current SMTP an d LDAP gatew ay add ress es. Use the fol lowing pr oced ures to check i f the S MTP an d LDA P gatew ay a[...]

Solve c ommon Windows problems Error message: "General Protection FaultException OE" "Spool 32" "Ille gal Ope ratio n" Cause Soluti on Close all software programs, restart Windows, and try again. Select a different printer driver. If the device PCL 6 p rinter driver is selected, switch t o the PCL 5 or HP postscrip t l[...]

Solve commo n Macintosh probl ems In addition to the problem s that are listed in Solve genera l devic e problem s on page 170 , thi s section lists problem s that ca n occur when using Mac OS X. NOT E: S etup for USB an d IP printi ng is pe rform ed thr ough the Des ktop Printe r Utility . Th e device will not appear in the Ch ooser. The pri nter [...]

The printer driver does not automatically set up the selected device in the Print Center or Printer Setup Utility. Cause Soluti on The device software might not have been ins talled or was installed incorrect ly. Make sure that the PPD file is in the following hard drive folder: Library/Printers/PPDs/Contents/Resources/ <lang>.lproj , where ?[...]

When connected with a USB cable, the device does not appear in the Print Center or Printer Setup Uti lity after the driver is se lected. Cau se Soluti on This problem is caused by ei ther a sof tware or a hardware component. Software troubleshooting ● Check that your Macintosh suppor ts USB. ● Verify that you r Macintosh operat ing system is Ma[...]

Solve L inux problems For info rmati on abou t Linu x pro blem so lving , go to the HP Linux s uppor t We b site: hp.sourcefo rge.net/ . 224 Chapte r 11 P robl em solving ENWW[...]

Solve PostScri pt pr oble ms The fo llowin g situati ons a re spec ific to t he Pos tScrip t (PS) langu age a nd might occu r wh en se veral printe r langu ages are be ing us ed. Chec k the co ntrol-pa nel displ ay for messages that mig ht help r esolve prob lems. NOT E: To r eceiv e a printed o r screen message wh en PS err ors occu r, open the Pr[...]

226 Chapte r 11 P robl em solving ENWW[...]

A Accessories an d consumables This secti on provide s infor mation about or dering par ts, suppli es, and acce ssories . Use onl y parts and acces sories that are spe cific ally d esigne d for this printe r. ● Order pa rts, acces sor ies, and sup plies ● Part nu mbers ENWW 227[...]

Order par ts, accesso ries, a nd sup plies To or der par ts, ac cessor ies, and sup plies , con tact you r dea ler. 228 Appen dix A Acces sori es and cons umable s ENWW[...]

Part numbers The fol lowing lis t of access ories wa s curren t at the tim e of printin g. Order ing inform ation an d availabi lity of th e accesso ries mi ght ch ange d uring the life of the printer . Accessories Item Description Part n umber Optional 500-sheet tray and feeder unit Optional tray to increase paper capacity. Holds Letter, A4, Legal[...]

Maintenance kits Item Description Part nu mber Printer maintenance kit. Includes a replacement fuser, a transfer roller, a transfer-r oller tool, a p ickup roller, eight feed rollers, an d one pair of disposable gloves. Includes instructions for installing each component. The printer maintenance kit is a consumable item, and its cost is not covered[...]

Item Description Part n umber HP LaserJet paper For use with HP LaserJet printers. Good for letterhead, high-value memos, legal documents, direct mail, and corre spondence. Specifications: 96 bright, 24lb (90g/m 2 ). Letter (8.5 x 11 inch), 500 sheets/ ream, 10-ream carton HPJ1124/North A merica Legal (8.5 x 14 inch), 500 sheets/ ream, 10-ream cart[...]

Item Description Part number HP Office paper For use with all of fice equipment-laser and inkjet printers, copiers, and fax machines. Good for high-volume print ing. Specifications: 84 bright, 20lb (75g/m 2 ). Letter (8.5 x 11 inch), 500 sheets/ ream, 10-ream carton HPC8511/North Am erica and Mexico Letter (8.5 x 11 inch), 3-hole, 500 sheets/ream, [...]

B Specifications ● Physic al specifi cation s ● Electri cal sp ecificat ions ● Acousti c speci ficati ons ● Operating e nvironm ent ENWW 233[...]

Physical sp ecifications Table B-1 Product d imensions Produc t Hei ght Depth Width Weight 1 HP LaserJet M4349x MFP 667mm (26.3 inches) 483mm (19.0 inches) 762mm (3 0.0 inches) 52.4kg (115.5lb) Optional 500-sheet feeder 122mm (4.8 inches) 483mm (19.0 inches) 559mm (2 2.0 inches) 8.3kg (18.3lb) Optional cabinet 440mm (17.3 inches) 762mm (30.0 inches[...]

Acoustic spec ifications Table B-5 Sound po wer and pressure level for the HP Laser Jet M4349x MFP 1 Sound power level Decl ared per ISO 9296 Printi ng 2 L WAd = 7.0Bels (A) [70dB(A)] Copying L WAd = 7.2Bels (A) [72dB(A)] Ready L pAm =33dB (A) Sound pressure level Declared per ISO 9296 Printi ng 2 L pAm =55dB (A) Copying L pAm =56dB (A) Ready L pAm[...]

236 Appen dix B Specific ations ENWW[...]

C R egulatory information This sec tion con tains the foll owing re gulatory inform ation: ● FCC regul ations ● Environ mental produc t stewa rdship pr ogram ● Telecom statem ent ● Decl aratio n of confo rmity ● Safety stateme nts ENWW 237[...]

FCC regulations This equ ipment has be en tested and foun d to c omply wi th the l imits for a Cla ss B di gital d evice, pu rsuant to Part 15 of the FCC rules. Thes e limit s are design ed to provide reasonabl e protec tion agains t harmful interfe rence in a re siden tial i nstallati on. T his eq uipmen t gene rates, u ses, and can radi ate radi [...]

Environm ental prod uct stewards hip program Protecting the enviro nment Hewlett- Pack ard Comp any i s commi tted to provid ing q uality produc ts in an env ironmen tally soun d manner . This product has been desig ned wit h sever al attribu tes to m inim ize impac ts on our environ ment. Ozone productio n This produ ct gener ates no app reci able[...]

HP LaserJet print supplies It’s easy to return and r ecycle your empty HP Las erJet pri nt cartridg es—free of cha rge—with HP Planet Partner s. HP i s comm itted to provid ing i nventive , high -qual ity pro ducts a nd se rvices that are envir onmenta lly sound , from prod uct desig n and manu facturing to distr ibution, ope ration and recyc[...]

Material restrictions This HP prod uct conta ins m ercury i n the f luore scent la mp of t he sc anner and/ or contr ol p anel liquid crys tal display that may re quire specia l handli ng at end-of- life. This HP prod uct conta ins a battery that m ight requ ire special handl ing a t end-of- life. The ba tteries contain ed in or suppli ed by Hewlet[...]

Material Safety Data Sheet (MSDS) Materi al Safet y Data Sheet s (MSD S) for suppl ies c ontaining c hemical s ubstan ces (for example, tone r) can be o btained by contac ting th e HP Web site at www.hp.com/ go/ms ds or ww w.hp.com/ hpinfo / commu nity/envir onment/pr oducti nfo/safety . For mor e in formation To obt ain in formation about thes e e[...]

Telecom statem ent The HP Lase rJet M43 49x mode ls have the HP Laser Jet Analo g Fax Ac cessor y 300 alrea dy inst alled to provi de commu nicati on to th e public switch t elepho ne netwo rk (PS TN) for fax functi onality. S ee the HP Laser Jet Analo g Fax Acc essory 300 Us er Guide fo r all regul atory approval in format ion and re gulato ry not[...]

Declarati on of conformity Declaration of Conformity according to ISO/IEC Guide 22 and EN 45014 Manufact urer's Name: Hewlett-Packard Compa ny DoC#: BOISB-0407-01-Rel. 6 Manufacturer's Address: 11311 Chinden Boulevard, Boise, Idaho 83714-1021, USA declares, that the product Produc t Name: HP LaserJet M4345/M4349 M FP Series Regula tory Mo[...]

Safety s tatemen ts Laser safety The Center for Devic es and Rad iologica l Healt h (CDRH) of the U.S. Fo od and Dr ug Adminis tration ha s implem ented r egula tions for laser product s ma nufactu red sin ce Augu st 1, 1976. Compl iance is mand atory for produc ts ma rkete d in the United States . The devi ce is certi fied as a “Clas s 1” la s[...]

VAROITUS ! Laitteen käyttämine n muulla kuin käyttöohj eessa mai nitulla tav alla saattaa altistaa käyttä jän turval lisuu sluokan 1 ylittä välle näky mättömä lle la sers äteily lle. VARNING ! Om app araten an vänds på an nat sä tt än i bruk sanvisn ing spec ific erats , kan an vändar en u tsättas för osynli g laser strålni ng[...]

D Working with memory and print server cards This secti on expla ins the memor y features of the pr inter and pr ovide s steps for expa nsion . ● Overview ● Addi ng print e r memo ry ● Checking D IMM i nstall ation ● Save res ource s (perm anent r esour ces) ● Enabling memor y fo r Wind ows ● Using HP J etdirect prin t server cards ENWW[...]

Overview Memory is upgr adeab le by r eplaci ng the memory DIMM. DIMMs are av ailabl e in 32, 48, 64, 12 8, and 512 MB. For or dering inf ormatio n, see Order par ts, a ccessori es, and supplies on p age 22 8 NOT E: Si ngle inl ine m emory m odules (SIMMs ) used in prev ious HP L aserJet pri nters are not compatibl e with the printer. The pr inter [...]

Adding printer memory You mi ght wan t to ad d mor e printe r mem ory to the print er if yo u often pr int c omplex g raphi cs, pri nt PostSc ript ( PS) doc uments, o r use m any d ownload ed fon ts. Ad ded me mory a lso giv es you more flexib ility in supp orting job-s torage features , su ch as quick copyin g. Installin g printer memory CAUTION: [...]

5. Remove th e DIMM from the an tistatic package. CAUTION: To reduc e the possibi lity of d amage ca used by sta tic ele ctricity, always wea r an electrostat ic di scharge (ESD) wrist st rap or touch the surf ace of the a ntista tic pack age before handling DIM Ms. 6. Hold the DIMM by the edges, and al ign the no tches on t he DIMM with the DIM M [...]

8. Close the formatte r-cage do or. 9. Replace the forma tter cover . 10. Reconnect the int erfac e cable (s). 11. Reconnect th e power c ord, and turn the de vice on. ENWW Adding print er memo ry 251[...]

Checking D IMM installation After i nstallin g the DIMM, m ake sur e that the i nstallati on wa s su ccessfu l. To verify that the DIMM is in stalled cor rectly 1. Turn th e printe r on. Check that the R eady light is ill uminat ed afte r the printer has go ne thr ough th e startup seq uence. If an error mes sage app ears, the DIMM mi ght have be e[...]

Save reso urce s (perman ent res ources ) Util ities or jobs that you downl oad to the dev ice so met imes in clude res ources (for exampl e, fon ts, macro s, or pat terns). Resourc es that are inte rnall y marked a s perman ent re main i n the de vice mem ory until you turn the device power off. Use the follo wing g uideli nes if y ou us e the pag[...]

Enabling memory for Windows 1. On the Sta rt menu, poi nt to Setting s , a nd click Pri nte rs or Printers and Faxes . 2. Select this printer a nd selec t Prop ert ies . 3. On the Configure tab, clic k More . 4. In the Total Memory fi eld, type or sele ct the total amo unt of memory tha t is now installe d. 5. Click OK . 6. Go to Check ing DIMM ins[...]

Using HP Jetdirect pr int server cards Follo w these p rocedur es to install or remo ve a n EIO c ard. Install an HP Jetdirect p rint server card 1. Turn off th e device. 2. Remove the two sc rews an d cover plate fr om the EIO sl ot on the back of the device. NOTE: Do not discard the screw s or th e cove r plate . Save t hem for future us e if you[...]

Remove an HP Jet d irect print server card 1. Turn off the device . 2. Disconne ct the network ca ble from the EIO c ard. 3. Loosen the two scre ws from the EIO card, and then remov e the EIO card fr om the EIO sl ot. 4. Place the cove r plate from th e EIO slot ont o the b ack of t he dev ice. Insert an d tight en the two scre ws. 5. Turn on the d[...]

Index Symbols/Numeri c s 3-bin ma ilbox capacit y 5 jams, c learing 19 3 media sp ecificat ions 75 media types supporte d 72 part num ber 9, 22 9 reattac h error mess age 181 3-bin ma ilbox sele ctin g 89 500-sheet tray. See tr ay 3 500-she et trays addin g 9 insert or clo se error messag e 180 jams, c learing 19 0 loadi ng 79 locking and un locki [...]

ADF 5, 76 envelope fe eder 74 output bins 5 stack er 7 5 stap ler 75 stapl er/ stac ker 5 tray 1 72 card sto ck guideline s for using 69 output path 89 printing on 87 cart ridg es authent ication 15 5 genuine H P 154 managemen t menu 31 non-HP 154 recy cli ng 24 0 rep lacing 154 st orage 154 cart ridge s, p rint error messag es 179, 1 80 jams, cle [...]

DIMMs error m essa ges 176 inst alling 249 part numbers 23 0 ver ifying instal lati on 252 disk EIO sl ots 248 inst alling 255 remo ving 25 6 dispos al, end-o f-life 24 1 DLC/LLC s etting s 3 5 Document feede r cleaning deliv ery sys tem 15 7 error m essa ges 179 jams, c learing 19 7 jams, fr equen t 19 8 documen t feed er copying two- side d docu [...]

file direc tory, pr inting 147 File U pload, Maci ntosh 153 Finnis h laser sa fety stateme nt 245 Firmware Updat e, Mac intos h 1 53 first page bl ank 106 use diffe rent paper 10 6, 111 folders error m essages 18 0 sending to 136 fonts EPS fil es, pro blem- solvin g 222 include d 4 list, pri nting 22, 147 permanent re sources 253 problem -sol ving [...]

proof and hold 96 QuickCopy 99 settings 31 st ored 100 jobs Macintos h settings 15 3 K keys, co ntrol panel locat ing 18 touchscr een 20 kits, mainte nance part number 2 30 Korean EM C stat ement 245 L labe ls loadi ng 78 pri nting 84 specifi cati ons 68 LAN fax 14 3 LAN-conn ector 5 language s, pri nter 4 lase r saf ety st ateme nts 2 45 LDAP serv[...]

supp ly errors 174 verifyi ng insta llatio n 252 Menu butt on 18 menu map Information men u 2 2 pri nting 146 menus, con trol pa nel access d enied 174 Adminis tration 21 E-mail S etup 43 Fax Se tup 40 Information 22 Initial S etup 32 Ma nagem ent 31 Resets 54 Send Set up 43 Servic e 55 Time/Sch eduli ng 29 mercur y-free pr oduct 24 1 messag es alp[...]

PCL driv ers opera ting sys tems suppor ted 11 unive rsal 12 perm anent res ource s 253 permane nt stora ge error s 178 phone li ne, c onnect ing fa x accesso ry 142 photos copyin g 124 load ing 131 PINs, private jobs 98 port s include d 5 problem -solving Maci ntosh 22 2 post card s 87 PostS cript problem -solving 2 25 PostS cript Prin ter Descr i[...]

replac ing stap le car tridges 94 replaci ng printing car tridges 15 4 reset button 18 Resets m enu, cont rol panel 54 resizi ng docume nts 105 resoluti on problem-s olving q uality 2 01 settin gs 153 Resoluti on Enhanc ement tech nology (R Et) 153 reso urce sa vi ng 2 53 REt (Re solution Enhan cemen t tech nology) 153 rete ntion, j ob acce ssing 9[...]

paper 64, 6 6 transpa renc ies 69 specifi catio ns, me dia envelope feede r 74 specks, pr oblem-s olvin g 2 03, 209 speed fax recei ving, problem - solvin g 217 problem -solving 1 71 troubles hooting 16 4 speed dial list, prin ting 147 Spool32 er rors 220 spots, p roble m-so lving 20 3, 209 standar d output bin capacit y 5 jams, c learing 19 3 reat[...]

trays double -sided p rinti ng 109, 112 fee ding prob lems, so lving 214 insert or clos e error messag e 180 jams, clear ing 188, 190 loadi ng 78 Macintos h settings 15 3 media size s pecifica tions 73 media types supported 72 part numbers 22 9 problem -sol ving 170 unexpecte d size or t ype err or messag e 176 trouble shooti ng checkl ist 1 64 con[...]

[...]

*CE796-90904* *CE796-90904* CE7 9 6-909 04 © 2009 He wlett-P ackar d Deve lopment Compan y , L.P . www .hp .com[...]