HP (Hewlett-Packard) ML330 G6 инструкция обслуживания

HP Pr oL ian t ML3 3 0 G6 Serv er Us er Gui de Abstract This document is for the person wh o installs, administers, and trouble shoots servers and storage systems . HP assumes you are quali fied in the servicing of comp uter equipment a nd trained in recogniz ing hazards in products wit h hazardous energy levels. Part Number: 534305 - 003 March 201[...]

© Copyright 2009, 2011 Hewlett- Packard Development Company, L.P. The information contained herei n is subject to change witho ut notice. The only warranties fo r HP products and serv ices are set forth in the express warranty statements accompanyin g such products and services. Nothing herein s hould be construed as constitutin g an additional wa[...]

Contents 3 Con tents Component identification ............................................................................................................... 7 Front panel co mponents ............................................................................................................................. 7 Front panel LEDs and but tons ........[...]

Contents 4 Introduction ............................................................................................................................................ 35 Processor option ...................................................................................................................................... 35 Memory options ............[...]

Contents 5 Redundant ROM suppo rt ................................................................................................................ 90 USB support .................................................................................................................................. 91 Diagnostic tools .....................................[...]

Contents 6 Power cord statement for Japan ............................................................................................................... 119 Electrostatic discharge ............................................................................................................... 120 Preventing electrostatic discharge .................[...]

Component ident ification 7 C om ponen t i dentif i cati on F ront panel comp onents Item Description 1 Optical drive 2 USB connect ors (2) 3 Standard har d drive bays (4) 4 Expansion h ard drive bays (4) 5 Media bays (2)[...]

Component ident ification 8 F ront panel LEDs and b uttons Item Description Status 1 System health LED Green = System health is normal. Amber = System health is degraded. To identify the compon ent in a degraded state, see " System board LEDs (on page 13 )." Red = System h ealth is criti cal. To iden tify the comp onent in a crit ical sta[...]

Component ident ification 9 R ear panel comp onents Item Description 1 Dedicated iLO 2 ma nagement port ( optional) 2 Serial connecto r 3 10/100/1000 NIC 2 conne ctor 4 10/100/1000 NIC 1 conne ctor/share d iLO 2 management port 5 Mouse conne ctor 6 Power supply 1 7 Power supply blank 8 Slot 1 PCI - X* 9 Slot 2 PCI - X* 10 Slot 3 PC Ie1 x8 (1) 11 Sl[...]

Component ident ification 10 *Slots 1 and 2 are available on ly when an optio nal PCI - X extender board is installed. R ear panel LEDs and b uttons Item Description Status 1 UID button/LED Blue = Activated Flashing = System is being managed remotely. Off = Deacti vated 2 NIC/iLO 2 activit y Green or flashing green = Activity exists. Off = No acti [...]

Component ident ification 11 S ystem board c omponents For this server, some system board slots and connectors are reser ved. Item Description 1 Hard drive bac kplane connec tors (2) 2 Internal USB connector 3 Redundant power supply connecto r 4 Front panel con nector 5 Reserved 6 SATA connectors 1 - 4 (har d drive) 7 Hard drive LED conne ctor 8 Sy[...]

Component ident ification 12 Item Description 23 System power connector 24 Fan 1 conne ctor 25 Fan 1.5 or 2 connector 26 Fan 3 conne ctor 27 Reserved 28 Processor socket 1 (populated) 29 Battery 30 Reserved 31 Power connect or 32 Front USB co nnector * The server sup ports one opti cal drive that ca n be connected to either SATA conne ctor 5 or SAT[...]

Component ident ification 13 N MI functionality An NMI crash dump enable s administrators to create crash dump fi les wh en a sys tem is hung and not responding to traditio nal debug mechanisms. Crash dump log analysis is an essential part of diagnosing reliability pr oblems, such as hangs in operating systems, d evice drivers, and applications. Ma[...]

Component ident ification 14 Item LED description Status Off = Normal 5 Fan 1 failure Amb er = Fan has fa iled or is missing. Off = Normal 6 Fan 1.5 or 2 fa ilure Amb er = Fan has fail ed or is missing. Off = Normal 7 DIMM failure ( 1 - 9) Amber = DIMM has failed or is missing. Off = Normal 8 Fan 3 failure Amb er = Fan has fa iled or is missing. Of[...]

Component ident ification 15 System LED and Color Internal Health LED Color Sta tus Power supply (amber) Red One or more of the following condit ions may exis t: • There is no AC power. • The p ower supply has failed. Amber There is a power supply mismatch at POST. D IMM slots DIMM slots a re numbered s equentially (1 through 9) for each proces[...]

Component ident ification 16 The memory subsystem may be populated with eithe r RDIMMs or UDIMMs, but mixing the two types is not supported. To determine DI MM characterist ics, use the l abel attached to t he DIMM and the foll owing illustration an d table. Item Description Definitio n 1 Size — 2 Rank 1R = Single - ra nk 2R = Dual - ra nk 4R = Q[...]

Component ident ification 17 S AS and SA TA device numbe rs • Standard configu ration • Optional configura tion with hard driv e expansion cage[...]

Component ident ification 18 H ot -plug SATA or SAS hard drive LEDs Item LED description Status 1 Fault/UID status Amber = Drive fa ilure Flashing ambe r = Fault - process activity Blue = Unit ide ntification is act ive Off = No fault - process a ctivity 2 Online/Activity status Green = Drive activity Flashing green = High act ivity on the drive or[...]

Component ident ification 19 F an locations • Standard fan configu ration • Redundant fan configuration[...]

Operations 20 Oper atio ns P ower up the server To powe r up the server, press the Power On/Standby button. P ower down the server WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power co rd to remove power from the server. The front panel P ower On/Standby button does not completely shut off s[...]

Operations 21 2. Using the key provided wit h the server, unloc k the bezel. 3. Remove the b ezel, as needed. Extend the server from the ra ck NOTE: If the optional cable manage ment arm option is ins talled, you can extend the server without powering d own the server or disconne cting peripheral cables a nd power cords. These steps are only neces [...]

Operations 22 3. Loosen the ac cess panel screw s. 4. Slide the access pane l back about 1.5 cm (0.5 in). 5. Lift and rem ove the access panel. CAUTION: For proper cooling, d o not operate the server witho ut the access panel, baffles, expansion slot cove rs, hard drives, or blank s installed. I nstall the access p anel 1. Place the access pa nel o[...]

Operations 23 o Open or rem ove the tower bezel, as needed (" Open o r remove the tower b ezel " on page 20 ). o Extend the server from the rack (on pag e 21 ). 3. Remove the a ccess panel (on page 21 ). 4. Remove the a ir baffle (on page 22 ). 5. Press and hold the release button. 6. Remove the partition. R emove the media b ay blank 1. [...]

Operations 24 CAUTION: Always po pulate each media bay with either a devi ce or a blank. P roper airfl ow can only be maintained whe n the bays are populated. Unpopulat ed drive bays can lead to improper cooling and thermal damage. 3. Remove the media bay blank . R emove a bezel blank 1. Power down the serv er (on page 20 ). 2. Remove the fr ont be[...]

Operations 25 3. Remove the a ccess panel (on page 21 ). 4. Place the to wer server on it s side. 5. Remove the a ir baffle (on page 22 ). 6. Disconnect th e power cable from the proces sor board. 7. Using a T - 15 Torx screwdri ver, remove the sc rews securing th e processor boa rd. 8. Remove the processo r board. 9. Using the wrench provided in t[...]

Operations 26 o Open or rem ove the tower bezel, as needed (" Open or remove the tower bezel " on page 20 ). o Extend the server from the rack (on pag e 21 ). 3. Remove the a ccess panel (on page 21 ). 4. Place the to wer server on it s side. 5. Remove the a ir baffle (on page 22 ). 6. Using a T - 15 Torx screwdri ver, remove the sev en s[...]

Operations 27 9. Using the wrench from the kit, install the mezzanine support stand - offs. 10. Install the processor bo ard. 11. Using the scr ews removed f rom the system board, secure th e processor boa rd.[...]

Setup 28 Setup O ptional installa tion services Delivered b y experienced, certified engin eers, HP Care Pack services help y ou keep your serve rs up and running with support packages tailor ed specifica lly for HP ProL iant systems. HP Care Packs let you integrat e both hardware and so ftware support into a single pac kage. A number o f service l[...]

Setup 29 • Leave a minimum c learance of 121.9 cm (48 in) from the back of the rac k to the back of another rack or row of racks. HP server s dr aw in cool air through th e front door and expel warm air through the rear d oor. Therefore, the front and rear rac k doors must be ade quately ventilated to all ow ambient ro om air to enter the c abine[...]

Setup 30 (code for Protection of Electronic Computer/D ata Processing Equipment). For el ectrical power ratin gs on options, refer to the product rating label or the user documentation supplied with that option. WARNING: To reduce the risk of perso nal injury, fire, or da mage to the equipment, do not overload the AC supp ly branch circuit that pro[...]

Setup 31 WARNING: To reduce the risk of personal in jury or equipment damage when unl oading a rack: • At least two peopl e are needed to safel y unload the rack from the pallet. An empty 42U rack can weigh as much as 115 kg (253 lb), can stand more than 2.1 m (7 ft) tall, and may bec ome unstable when being moved on its casters. • Never stand [...]

Setup 32 WARNING: To reduce the risk of electric shock or damage to the equipment: • Do not disable the power cord grounding plug. The g rounding plug is an imp ortant safety feature. • Plug the power cord int o a grounded (earthed ) electrical outlet that is eas ily accessible at all times. • Unplug the power cord from the power supply to di[...]

Setup 33 3. Attach the straps to the tray. 4. Place the server on the tray, and then secure t he server to the tray. CAUTION: To preve nt damage to equipment , do not place the monit or on a r ack - mounted server. The ra ck enabling kit supports only t he server. 5. Slide the tray fully into the rack, and then tighten the thumbscrews.[...]

Setup 34 6. Slide the locking bracket forward, and then tighten the thu mbscrews. I nstalling th e operating system To operate properly, the server mus t have a supported operating system. For the latest information on supported op erating system s, refer to the HP website ( http://www.hp.com/go/sup portos ). Two methods are a vailable to install a[...]

Hardware options installation 35 H ar d w ar e optio ns ins tallati on Introduction If more than one opt ion is being installed, read the installation instr uctions for all the hard ware options and identify simila r steps to streamline the ins tallation process. WARNING: To reduce the risk o f personal inj ury from hot surfa ces, allow the d rives[...]

H ardware options installation 36 2. Power down the serv er (on page 20 ). 3. Disconnec t all power co rds from the pow er source. 4. Disconne ct power cords fr om the server. 5. Do one of the followin g: o Open or rem ove the tower bezel, as needed (" Open o r remove the tower b ezel " on page 20 ). o Extend the server from the rack (on [...]

Hardware options installation 37 12. Open the pro cessor lockin g lever and the p rocessor socket reta ining bracket. Do not remov e the processor sock et cover . IMPORTANT: Be sure the processor rema ins inside the processor in stallation tool. 13. If the processor has separated from the installation tool, carefull y re - insert the processor in t[...]

Hardware options installation 38 14. Align the processor installation tool with the socke t, and then install the processor. THE PINS ON TH E SYSTEM BOARD AR E VERY FRAGILE AND E ASILY DAMAGED . CAUTION: THE PINS ON THE SYSTEM B OARD ARE VERY FRAGIL E AND EASILY DAMAGED. To avoid damage to the s ystem board: • Never install or remov e a processor[...]

Hardware options installation 39 15. Press the tabs on the processor install ation tool to separate it from the processor, and then remove the tool. 16. Close the pro cessor socket retaining bra cket and the proce ssor locking l ever. The pro cessor socket cover is automatically ejected . Remove the cov er. CAUTION: Be sure to clos e the processor [...]

Hardware options installation 40 17. Remove the h eatsink prote ctive cover. 18. Install the heatsink. Be sure the ai rflow arrow on t he heatsink poin ts toward the rea r of the server. 19. (Optional) To opt imize performance, inst all D IMMs into the processor 2 DIMM slots (" Installing DIMMs " on page 47 ). For the location of th e pro[...]

Hardware options installation 41 25. Power up the serv er (on page 20 ). M emory options IMPORTANT: This ser ver does not support mixin g RDIMMs and UDIMMs. Att empting to mix these two types causes the server to halt d uring BIOS initializati on. The memory s ubsystem in this serv er can support RD IMMs or UDIMM s. Both types are refe rred to as D[...]

Hardware options installation 42 one rank is acc essible at a time. The server memory control subsy stem selects the proper rank within the DIMM when writing to o r reading from the DIMM. Dual - and qua d- rank DIMMs provi de the greatest capacity with the existing memory technology. For example, if current DRAM technology su pports 2 - GB single -[...]

Hardware options installation 43 • If there is o ne quad - rank LVDIMM per channel on any populated memory channel in the s ystem running at 1066 MHz, the LVDIMMs operate at 1.5V. This setting pre serves maximum memory su bsystem performance. To have DIM Ms operate at 1.35V, configure the Maximum M emory Bus Frequency opti on in the ROM - Based S[...]

Hardware options installation 44 • Populate DIMM slot s for a processor only if the proc essor is installed. • To maximize perfor mance in multi - processor configurations, d istribute the total memory capacity between all processors as e venly as possib le. • Do not mix Unbuffer ed and Registered PC3 DI MMs. • Each channel su pports up to [...]

Hardware options installation 45 • In multi - processor config urations, each proces sor must have a valid Lockstep Mem ory configuration. • In multi - processor con figurations, each processor may have a differ ent valid Lockst ep Memory configuration. Single - proce ssor Lockste p population or der For Lockstep memory mode configurations wit [...]

Hardware options installation 46 • DIMMs installed on c hannel 1 and chan nel 2 of an installed process or must be identical. • In multi - processor config urations, each proces sor must have a valid Mirrored M emory configuration . • In multi - processor con figurations, each processor may have a differ ent valid Mirro red Memory configurati[...]

Hardware options installation 47 • Each processor mus t have a valid Online Spare c onfiguration. • In multi - processor configur ations, each processor c an have a different valid Onl ine Spare configuration. Single - proce ssor Online S pare population or der For Online Spare mod e configurations with a single processor, popula te the DIMM sl[...]

Hardware options installation 48 3. Remove the a ccess panel (on page 21 ). 4. Remove the a ir baffle (on page 22 ). 5. Open the DI MM slot latches. 6. Install the DIMM. 7. Install the air b affle. 8. Install the access panel (on page 22 ). 9. Do one of the followin g: o Close or inst all the tower beze l, as needed. o Slide the server bac k into t[...]

Hardware options installation 49 WARNING: To reduce the risk of electric shock or damage to the equipment, do not c onnect the power cord to the p ower supply until the power sup ply is installed. CAUTION: Always install either a hot - plug power supply or a power su pply blank into eac h bay t o maintain proper a irflow and cooling in th e server.[...]

Hardware options installation 50 2. Remove the power supply blank . WARNING: To reduce the risk of electric shock or damage to the equipment, do not connect AC power cords to uninsta lled power supplie s. 3. Slide the power supply int o the power supply bay until the release/lock lev er clicks, securing the power supply. 4. Connect the power cord t[...]

Hardware options installation 51 2. Do one of the followin g: o Open or rem ove the tower bezel, as needed (" Open o r remove the tower b ezel " on page 20 ). o Extend the server from the rack (on pag e 21 ). 3. Remove the a ccess panel (on page 21 ). 4. Remove the a ir baffle (on page 22 ). 5. Remove the fa n from fan ba y 1.5. 6. Instal[...]

Hardware options installation 52 b. Fan 2 cable to fan 2 conne ctor 11. Install the air b affle. 12. Install the access panel (on page 22 ). 13. Do one of the followin g: o Close or inst all the tower beze l, as needed. o Slide the server bac k into the rack . 14. Power up th e server (on page 20 ). S AS or SATA h ard drive opt ion CAUTION: For pro[...]

Hardware options installation 53 2. Prepare the driv e for installation. 3. Install the hard drive. 4. Determine the status of the drive by observing the drive LEDs (" Hot - plug SATA or SAS hard drive LEDs " on page 18 ). 5. Resume norm al server oper ations. E xpansion hard drive cage op tion (hot -plug) To install the component: 1. Pow[...]

Hardware options installation 54 4. Remove the a ir baffle (on page 22 ). 5. Using a T - 15 Torx sc rewdriver, remove the hard dri ve cage blank. 6. Install t he expansion hard drive cage. 7. Connect the following cables to the expansion hard drive cage . a. SATA controller cable b. Hard drive data cable c. An available powe r cable[...]

Hardware options installation 55 The server is not shown for clarity. 8. Do one of the followin g: o If using a SATA/SAS RAID controller, install the controll er (" Installing expansion boards " on page 65 ). o If using SATA cables, connect the cables to the system board, and then proceed to step 10. 9. Connect the SATA controller cable t[...]

Hardware options installation 56 4. Remove the a ir baffle (on page 22 ). 5. Using a T - 15 Torx sc rewdriver, remove the hard dri ve cage blank. CAUTION: To preve nt improper cooling and thermal damage , do not operate the server unless all bays are popul ated with either a co mponent or a blank. 6. Using four of t he surplus T- 15 screws locat ed[...]

Hardware options installation 57 Be sure to thread the cables through the re ar of the non - hot - plug expansion cage into the server. 9. Connect the cables to the SATA connectors 1 - 4 on the system board (" System board components " on page 11 ). 10. Install the air b affle. 11. Install the access panel ( on page 22 ). 12. Do one of th[...]

Hardware options installation 58 I dentifying guide scr ews When installing drives in the removable media bay, gu ide screws must be installed so th at the drives align correctly in the drive cage. H P has provided extr a guide screws, located behind t he side access pa nel. Depending on the opt ion, use 5.25 M3 metric screw s or HD 6- 32 shipping [...]

Hardware options installation 59 6. Install the guide screws on the optical drive. 7. Install the optical d rive. 8. Connect the power cable to the rear of the drive.[...]

Hardware options installation 60 9. Connect the optical drive cable to the rear of the optical drive and to t he SATA connector on the sys tem board. 10. Remove the applicabl e bezel blank fro m the bezel (" Remove a bez el blank " on page 24 ). 11. Install the access panel (on pag e 22 ). 12. Do one of the followin g: o Close or inst all[...]

Hardware options installation 61 6. Install the guide sc rews. 7. Install the tape dri ve. 8. Connect the power cable to the rear of the drive.[...]

Hardware options installation 62 9. Connect the USB tape drive cable to the rear of the drive and to the USB tape drive connector on the system board. 10. Remove the applicabl e bezel blank fro m the bezel (" Remove a bez el blank " on page 24 ). 11. Install the access panel (on page 22 ). 12. Do one of the followin g: o Close or inst all[...]

Hardware options installation 63 6. Install th e guide screws. 7. Install the tape dri ve. 8. Install a SAS contro ller (" Inst a lling expansion boards " on page 65 ). 9. Connect the power cable to the rear of the drive.[...]

Hardware options installation 64 10. Connect the tape drive cable to the rear of the dri ve and to the SAS controller. 11. Remove the a pplicable bezel b lanks from the b ezel (" Remove a bezel blank " on page 24 ). 12. Install the access panel (on page 22 ). 13. Do one of the followin g: o Close or inst all the tower beze l, as needed. o[...]

Hardware options installation 65 4. Open the slot cover retainer. 5. Remove the sl ot cover. CAUTION: To preve nt improper cooling and thermal damage , do not operate the server unless all PCI slots have eith er an expansion slo t cover or an expansion board i nstalled. I nstalling expansion boards CAUTION: To preve nt damage to the serve r or expa[...]

Hardware options installation 66 3. Remove the a ccess panel (on page 21 ). 4. Remove the expansion slot cover (" Removing the expansion slot co ver " on page 64 ). 5. Inst all the expansion board, and then press firmly to seat the board i n the connector. 6. Close the slot cover retainer. 7. Connect any required internal cables to the ex[...]

Hardware options installation 67 7. Remove the protective film from the PCI - X expans ion cage bracket. 8. Disconnect the power cabl e from the extende r board. 9. Using a T - 10 Torx screwdriver, remove the six screws securing the extender board, and then re move the extender board from t he PCI - X expansion cag e bracket. 10. Remove fan 3. 11. [...]

Hardware options installation 68 12. Connect the power extender cables, provided in the option kit, to the powe r cables in the server. For clarity, the follo wing illustration inc ludes cabling only. 13. Install the riser board in expansion slot 5. 14. Connect the mini - SAS data c able to the exte nder board and to the ri ser board. 15. (Optional[...]

Hardware options installation 69 19. Do one of the followin g: o Close or inst all the tower beze l, as needed. o Slide the server bac k into the rack . 20. Connect all power cords to the server. 21. Connect power cord s to the power source. 22. Power up th e server (on page 20 ). S torage controller option IMPORTANT: For additional installation an[...]

Hardware options installation 70 IMPORTANT: The battery pack might have a low charge when installed. In this case, a POST error message is dis played when the server is powered up, indicatin g that the batter y pack is temporarily disable d. No action is nec essary on yo ur part. The internal circuitry automatically recharges the batteries and enab[...]

Hardware options installation 71 7. Connect the cable to the cache module. 8. Install the battery pack. 9. Route the cable. 10. Install the access panel (on page 22 ). 11. Do one of the followin g: o Close or inst all the tower beze l, as needed. o Slide the server bac k into the rack . 12. Power up th e server (on page 20 ). F BWC mo dule and capa[...]

Hardware options installation 72 To install the component: 1. Back up all data. 2. Close all application s. 3. Power down the serv er (on page 20 ). CAUTION: In systems that u se external data storage, be sure that the ser ver is the first unit to be powered down and the last to be powered back up. Taking this precaution ensures that the sys tem do[...]

Hardware options installation 73 8. Install the capacito r pack . 9. Route the cable. 10. Install the access panel (on page 22 ). 11. Do one of the followin g: o Close or inst all the tower beze l, as needed. o Slide the server bac k into the rack . 12. Power up the server (on page 20 ). S AS controller option To install the component: 1. Power dow[...]

Hardware options installation 74 D edicated iLO 2 port mod ule option To install the component: 1. Power down the serv er (on page 20 ). 2. Do one of the followin g: o Open or rem ove the tower bezel, as needed (" Open o r remove the tower b ezel " on page 20 ). o Extend the server from the rack (on pag e 21 ). 3. Remove the a ccess panel[...]

Hardware options installation 75 6. Using a T - 15 Torx sc rewdriver, secure the de dicated iLO 2 manageme nt port module. 7. Install the access panel. 8. Do one of the followin g: o Close or inst all the tower beze l, as needed. o Slide the server bac k into the rack . 9. Connect a n etwork cable to the module, as need ed. 10. Power up th e server[...]

Hardware options install ation 76 • When installing or repl acing hardware, HP service provid ers cannot enable the TPM or the encryption technology. For security reasons, only the customer can enable the se features. • When return ing a system b oard for serv ice replaceme nt, do not rem ove the TPM fr om the system board. When reque sted, HP [...]

Hardware options installation 77 7. Install the TPM board. Press dow n on the connector to seat the board (" System board components " on page 11 ). 8. Install the TPM security rivet by pressing the rivet fi rmly into the system board. 9. Install the processor bo ard, if removed (" Install the processor board " on page 25 ). 10.[...]

Hardware options installation 78 key/passw ord is required to enter Recovery Mode a fter BitLocker ™ detects a poss ible compromise of sy stem integrity. To help ensure ma ximum security, observ e the following guidelines when retaining the recov ery key/p assword: • Always store the re covery key/password in multiple locations. • Always stor[...]

Cabling 79 C abling N on - hot - plug SATA har d drive cabl ing Item Description 1 Media bay 11 2 Media bay 10 3 Media bay 9 4 Hard drive bay (hard drives 1 - 4) 5 Hard drive bay (hard drives 5 - 8)[...]

Cabling 80 N on - hot - plug SATA/SA S hard drive cabl ing Item Description 1 Media bay 11 2 Media bay 10 3 Media bay 9 4 Hard drive bay (hard drives 1 - 4) H ot - plug SATA/S AS hard driv e cabling Item Description 1 Media bay 11 2 Media bay 10[...]

Cabling 81 Item Description 3 Media bay 9 4 Hard drive bay (hard drives 1 - 4) N on - hot - plug hard d rive single power cab ling The hard drive bac kplane uses the 4 - pin power connectors. When connectin g SATA hard drives, be sure to use th e black SATA power connect ors. Item Description 1 Media bay 11 2 Media bay 10 3 Hard drive bay (hard dri[...]

Cabling 82 H ot - plug hard drive sin gle power cablin g The hard drive bac kplane uses the 4 - pin power connectors. When connectin g SATA hard drives, be sure to use th e black SATA power connect ors. Item Description 1 Media bay 11 2 Media bay 10 3 Hard drive bay (hard drives 1 - 4) 4 Power supply 5 4- pin power conne ctor (P14) 6 4- pin power c[...]

Cabling 83 N on - hot - plug hard drive redundant powe r cabling The hard drive bac kplane uses the 4 - pin power connectors. When connectin g SATA hard drives, be sure to use th e black SATA power connect ors. Item Description 1 Media bay 11 2 Media bay 10 3 Media bay 9 4 Hard drive bay (hard drives 1 - 4) 5 Hard drive bay (hard drives 5 - 8) 6 Po[...]

Cabling 84 H ot - plug hard dri ve redundant po wer cabling The hard drive bac kplane uses the 4 - pin power connectors. When connectin g SATA hard drives, be sure to use th e black SATA power connect ors. Item Description 1 Media bay 11 2 Media bay 10 3 Media bay 9 4 Hard drive bay (hard drives 1 - 4) 5 Hard drive bay (hard drives 5 - 8) 6 Power s[...]

Configuration and utilities 85 C onf i gur atio n and utiliti e s C onfiguration tools S martStart software SmartStart is a collection of software tha t optimizes single - server setup, providing a s imple and consis tent way to deploy server c onfiguration. SmartStart has been test ed on many ProLiant s erver products , resulting in proven, reliab[...]

Configuration and utilities 86 refer to the SmartStart Scr ipting Toolki t User Guide on the HP website ( http://h18004.www1.hp.com/products/servers/management/toolkit/documentation.html ). H P ROM - Based Setup Utility RBSU is a configu ration utility embedde d in ProLiant servers t hat performs a wide ran ge of configuration activities that can i[...]

Configuration and utilities 87 NOTE: If the boot drive is not empty or has been written to in the past, OR CA does not automatically configure the array. You must run ORCA to c onfigure the array settings. Drives install ed Drives used RAID level 1 1 RAID 0 2 2 RAID 1 3, 4, 5, or 6 3, 4, 5, or 6 RAID 5 More than 6 0 None To change any ORCA default [...]

Configuration and utilities 88 6. Press the Enter key. 7. Press the Esc key to exit the current menu or press the F10 key to exit RBSU. For more informa tion on mirrored memory , see the white paper on the HP website ( http://h18000.www1.hp.com/products/servers/technology/memoryprotection.html ). C onfiguring lockstep memory To configure Lockst ep [...]

Configuration and utilities 89 For more information regarding the defa ult configurations tha t ORCA uses, refer to the HP ROM - Based Setup Utility User Guide on the Documentation CD. Re- entering th e server serial number and product ID After you repl ace the system b oard, you must re - enter the server serial number and the product ID. 1. Durin[...]

Configuration and utilities 90 The ROMPaq utilit y checks the system and provides a choice ( if more than one exists ) of available firmwa re revisions. For more informa tion, see the Download driv ers and software page f or the server. To a ccess the server - spe cific page, enter the following web address into the b rowser: http://www.hp.com/supp[...]

Configuration and utilities 91 NOTE: The serv er ships with t he same version prog rammed on eac h side of the ROM. S afety and security benefits When you fla sh the system ROM, ROMPaq writes ov er the backup RO M and saves the curr ent ROM as a backup, enabling you to switch easily to the alternat e ROM version if the new ROM b ecomes corrupt ed f[...]

Configuration and utilities 92 H P Insight Diagnostic s survey functionality HP Insight Diagnostics (on page 91 ) provides survey functionality that gathers critical hardware and software information on ProLiant servers. This functionality supports operating systems that may not be s upported by the server. Fo r operating system s supported b y the[...]

Configuration and utilities 93 • HP Insight Remote Su pport Advanced: This s oftware provides comprehensi ve remote monitoring and proactive servic e support for nearly all HP servers, storage, ne twork, and SAN environme nts, plus selected non - HP servers that have a support obligatio n with HP. It is i ntegrated with HP Systems Insight Manager[...]

Configuration and utilities 94 C hange control and proactive notification HP offers Change Cont rol and Proactive Notifi cation to notify custo mers 30 to 60 days in advance o f upcoming hardware and s oftware changes on HP commercial products. For more informa tion, refer to the HP website ( http://www.hp.com/go/pcn ). C are Pack HP Care Pack Serv[...]

Troubleshootin g 95 T r ouble shooting T roubleshooting resources The HP ProLiant Serv ers Troubleshooting Guid e provides procedure s for resolving common pr oblems and comprehensiv e courses of action for fault isola tion and identificati on, error message interpr etation, issue resolution, and software m aintenance on ProLiant serv ers and serve[...]

Troubleshootin g 96 S ymbols on equipment The following sy mbols may be placed on e quipment to indicate the presence of potenti ally hazardous conditions. This symbol in dicates the pr esence of hazar dous energy circuit s or electric shoc k hazards. Refer all s ervicing to qualifie d personnel. WARNING: To reduce the risk of injury from electric [...]

Troubleshootin g 97 WARNING: To reduce the risk of electric shock or damage to the equipment: • Do not disable the power cord grounding plug. The g rounding plug is an important safety feature. • Plug the power cord int o a grounded (earthed ) electrical outlet that is eas ily accessible at all times. • Unplug the power cord from the power su[...]

Troubleshootin g 98 2. Record any error messag es displayed by the sys tem. 3. Remove all d iskettes, CD- ROMs, DVD - ROMs, and USB drive ke ys. 4. Power down the serv er and peripheral devices if y ou will be diagnosing the serv er offline. If possible, always perform an orderl y shutdown: a. Exit any applications. b. Exit the operating system. c.[...]

Troubleshootin g 99 When requested to break the server down to t he minimum configurati on, uninstall the followin g components, if installed: • All additional D IMMs Leave only the mini mum required to boot the s erver — either one DIMM o r a pair of DIMMs . For more informati on, see the memor y guidelines i n the server user g uide. • All [...]

Troubleshootin g 100 S ervice notific ations To view the latest ser vice notifica tions, refer to t he HP website ( http://www.hp.com/go/bizsupport ). Select the appropriate server model, and then click the Trouble shoot a Problem link on the product page. Server health LEDs Some server s have an in ternal health LED and an external health LED, whi[...]

Troubleshootin g 101 G eneral diagnosis flowchart The General diagn osis flowchart provides a gen eric approach to troublesho oting. If you are unsure o f the problem, or if th e other flowcharts do not fix the pr oblem, use the followin g flowchart. Item See 1 " Symptom informa tion (on page 97 )" 2 " Loose connections (on page 99 )[...]

Troubleshootin g 102 Item See 5 "General memory problems are occu rring" in t he HP ProLiant Servers Troubleshootin g Guide located on the Document ation CD or se e " Troubleshooting resources (on page 95 )" 6 Server maintenance and service guide, located on the Documentation CD or the HP website ( http://w ww.hp.com /produ cts/[...]

Troubleshootin g 103 S erver power - on pr oblems fl owchart Symptoms: • The server d oes not power on. • The system po wer LED is off or a mber.[...]

Troubleshootin g 104 • The external health LED is red or amber . • The internal heal th LED is red or amber. NOTE: For the lo cation of server LED s and informat ion on their stat uses, refer to th e server documentation. Possible caus es: • Improperly seated or f aulty power suppl y • Loose or faulty pow er cord • Power source problem ?[...]

Troubleshootin g 105[...]

Troubleshootin g 106 P OST problems flowchart Symptoms: • Server does not co mplete POST NOTE: The serv er has completed POST when the sy stem attempt s to access the boot d evice. • Server comp letes POST with errors Possible problems : • Improperly seated or f aulty internal compo nent • Faulty KVM device • Faulty video devic e Item See[...]

Troubleshootin g 107 Item See 13 • "Server informa tion you need" in t he HP ProLiant Servers Troubleshootin g Guide located on the Document ation CD or se e " Troubleshooting re sources (on page 95 )" • "Operating sy stem information y ou need" in the HP Pr oLiant Servers Troubleshootin g Guide located on the Docu[...]

Troubleshootin g 108 O S boot problems flowchart Symptoms: • Server does not boot a pr eviously installed ope rating system • Server does not boot Smar tStart Possible caus es: • Corrupted op erating syste m • Hard drive subsyst em problem • Incorrect boot order setting in RBSU Item See 1 HP ROM - Based Setup Utility User Guide ( http://w[...]

Troubleshootin g 109 S erver fault indications flowchart Symptoms: • Server boots, but a fau lt event is reported by Insight Management Ag ents • Server boots, but the internal he alth LED, external health LED, or c omponent health LED is red or amber NOTE: For the lo cation of server LED s and informat ion on their stat uses, refer to th e ser[...]

Troubleshootin g 110 Possible caus es: • Improperly sea ted or faulty internal or externa l component • Unsupported compo nent installed • Redunda ncy failure • System overtemperatu re condition Item See 1 • " Integrated Management Log (on page 92 )" or in the HP ProLiant Servers Trouble shooting Guide located on the D ocumentat[...]

Troubleshootin g 111 P OST error messages and beep codes For a complet e listing of error messages, refer to the "POST error m essages" in the HP ProLiant Servers Troubleshooti ng Guide located on the Documentation CD or on the HP website ( http://www.hp.com/support ).[...]

Troubleshootin g 112 WARNING: To avoid po tential problems, ALWA YS read the warnings and cautionary information in the server documentation b efore removing, rep lacing, reseating, or mod ifying system components.[...]

Battery replacement 113 B at ter y r e pla cement If the server n o longer automatically displays the correct date and time, you may need to replace the battery that provides powe r to the real - time clock. Under normal use, b attery life is 5 to 10 years. WARNING: The compu ter contains an internal l ithium manganese dioxi de, a vanadium pentoxid[...]

Regulatory comp liance notices 114 R egulator y com pliance n oti ce s R egulatory co mpliance identification numbers For the purpose of regulato ry compliance certificati ons and identification, t his product has been assigned a unique regulatory mo del number. The regulat ory model number can be fo und on the product namepl ate label, along with [...]

Regulatory comp liance notices 115 radio communications. However, there is no guarantee that interference will no t occur in a particular installation. If this equipment does caus e harmful interference to radi o or television recept ion, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the inter[...]

Regulatory comp liance notices 116 This Class A digital apparatus meets all requirements of the Canadian Interference - Causing Equi pment Regul ations . Cet appareil numérique de la classe A resp ecte toutes les ex igences du R èglement sur le m atériel brouil leur du Canada. Class B equipment This Class B digital apparatus meets all requiremen[...]

Regulatory comp liance notices 117 This symbol on the product or on its packaging indicates that this product must not be disposed of with your other h ousehold waste. Instead , it is your responsibility to dispose of your waste equipment by handin g it over to a designated collection p oint for the recycling of wast e electrical and electronic equ[...]

Regulatory comp liance notices 118 Class B equipment C hinese notice Class A equipment L aser compl iance This product may be pro vided with an optic al storage device (t hat is, CD or DVD drive) and/ or fiber optic transceiver. Each of these devices con tains a laser tha t is classified as a Class 1 Laser Pro duct in accordan ce with US FDA regula[...]

Regulatory comp liance notices 119 For more information about battery r eplacement or proper di sposal, contact an autho rized reseller or an authorized service provider. T aiwan batt ery recycling no tice The Taiwan EPA req uires dry battery manufa cturing or importing f irms in accordance w ith Article 15 of the Waste Disposal Act to in dicate th[...]

Electrostatic dis charge 120 E lectr o st ati c disc har ge P reventing elect rostatic d ischarge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricit y from a fing er or other conductor may damage system boards or other stat ic - sensitiv e dev[...]

Specifications 121 S pec if i cati ons E nvironmental spec ifications Specification Value Temperature Operating 1 10 ° C to 35 ° C (50 ° F to 90 ° F) Non - operating 30 ° C to 60 ° C ( - 22 ° F to 140 ° F) Maximum rate of temperature change Operating 2,3 10°C /hr (18°F/hr) Non - operating 20° C/hr (36°F/h r) Relative humidity (nonconden[...]

Specifications 122 P ower supply specifica tions Depending on install ed options, the server is c onfigured with one of t he following power supp lies: • HP ProLiant 750 W Pow er Supply Specification Value Input requirements Rated input voltage 100 to 120 VA C, 200 to 240 VAC Rated input frequency 50 Hz to 60 Hz Rated input cu rrent 9.4 A at 100 [...]

Technical su pport 123 T ec hn i cal suppo r t B efore you contact HP Be sure to have the follo wing information available before you call HP : • Technical support registration number ( if applicable) • Product seri al number • Product model name and n umber • Product identification number • Applicable erro r messages • Add - on boards [...]

Technical su pport 124 • Optional — Parts for whi ch customer self repair i s optional. Thes e parts are al so designed f or customer self repair. If, however, you require that HP replace them fo r you, there may or may not be additional cha rges, depending on the type of warranty servi ce designated for your product. NOTE: Some HP parts a re n[...]

Technical su pport 125 R ipar a zi one da parte del c lie nt e Per abbreviare i te mpi di riparazione e garanti re una maggiore fles sibilit à nella sostituzione di parti difettose, i prodott i HP sono realizzati con numer osi componenti che p ossono essere riparati di rettamente dal cliente ( CSR, Custom er Self Repair) . Se in fase di diagnostic[...]

Technical su pport 126 CSR - Teile werd en abhängig von der Verfügbarkeit und vom Lieferziel am folge nden Geschä ftstag gelie fert. Für bestimmte Standorte ist eine Lieferung am selben T ag oder innerhalb von vier Stunden gegen einen Aufpreis verfügbar. Wenn Sie Hilfe benötigen, können Sie das HP technisc he Support Center anrufen und sich [...]

Technical su pport 127 Para obtener más i nformación acerca del pr ograma de Reparac iones del propio cliente de HP, póngase en contacto con s u proveedor de se rvicios local. Si e stá interesado en el programa para Norte américa, visi te la página web de HP s iguiente ( http://www.hp.com/go/selfrepair ). C u sto mer Se lf R epair Veel onderd[...]

Technical su pport 128 Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas pe ças também são proje tadas para o reparo feito pelo cliente. No entan to, se desejar que a HP as substitua, pode haver ou n ão a cobrança de taxa adicional, depe ndendo do tipo de s erviço de garantia des tinado ao produto. OBSERVAÇÃ O: Algumas p[...]

Technical su pport 129[...]

Technical su pport 130[...]

Acronyms and abbrevia tions 131 A c r on y ms and a bbr e v i a ti ons ABEND abnormal end ACU Array Configuration Utility ADU Array Diagnostics U tility AMP Advanced Memory Protec tion ASR Automatic Server R ecovery DDR double data rate FBWC flash- backed write cache IEC International Electrotechnical Commissi on iLO Integrated Lights - Out IML Int[...]

Acronyms and abbrevia tions 132 NMI non - maskable interrupt NVRAM non - volatile memory ORCA Option ROM Conf iguration for Arrays PCIe peripheral component interconnect express PCI -X peripheral component interconnect extended PDU power distribution unit POST Power - On Self Test PSP ProLiant Support Pac k RBSU ROM - Based Setup Utility RDIMM Regi[...]

Acronyms and abbrevia tions 133 SMP Server Migration Pack TPM trusted platform modul e UDIMM Unregistered Dual I n - Line Memory Mod ule UID unit identification USB universal serial bus VCA Version Contr ol Agent[...]

Index 134 A access panel 21, 22 additional infor mation 95 air baffle 22 air baffle, config uring 22 airflow requir ements 28, 29 ASR (Automatic Se rver Recovery) 89 authorized r eseller 123 auto -c onfiguration proc ess 86 Automatic Server R ecovery (ASR) 89 B Basic Input/Output System (BIOS) 87, 89, 101 batteries, replac ing 118 battery 13, 113, [...]

Index 135 Federal Communi cations Commission (F CC) notice 114, 115 flowcharts 100, 101, 103, 106, 108, 109 front bezel 20 front panel buttons 8 front panel components 7 front panel LEDs 8, 14 full - height media device 62 full - height tape drive 62 G general diagnosis flo wchart 101 gro unding methods 120 grounding requirem ents 30 guide screw s [...]

Index 136 phone numbers 123 POST error messages 111 POST problems fl owchart 106 power cord 96, 119 power distribution unit (PDU) 30 Po wer On/Standby button 20 power requirements 29 power supplies 48, 49 power supply confi guration 49 power supply specific ations 122 powering down 20 powering up 20, 86 power - on problems flowchart 103 pre - diagn[...]

Index 137 tape drives 60, 62 technical support 123 telephone n umbers 123 temperatur e requirement s 29 tool, processor 35 tower bezel, remov ing 20 tower serv er, setting up 31 TPM (Trusted Platform Module) 11, 75, 76, 78 troubleshooting 95 troubleshootin g flowcharts 100 troubleshootin g resources 95 Trusted Platf orm Module (TP M) 75, 77, 78 U u[...]