HP (Hewlett-Packard) QZ219AV инструкция обслуживания

Hardware Reference Guide HP Compaq Pro 4300 Small Form Factor Business PC[...]

© Copyright 2012 Hew lett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Microsoft, Windows, and Windows Vista are either trademarks or registered trademar ks of Microsoft Corporation in the U nited States and/or other countries. The only warrantie s for HP products and services are set fort[...]

About This Book This guide provides basic information for upgr ading this comput er model. WARNING! Text set off in this manner indi cates that failure to follow di rections could result in bodily harm or l oss of life . CAUTION: Text set off in this manner indicates that failure to follo w directions could result in damage to eq uipment or loss of[...]

iv About This Book[...]

Table of contents 1 Produc t Feature s ............ ............ .............. ........... ............... ............ ............... ........... ..... ............ ........... .......... 1 Standar d Configu ration Fe atures ........... ............. .............. ............. .............. ............. ............... .. .......... 1 Front [...]

Appendix B Extern al Security Devices .. ...................... ............... ................ ................. ................. ............ ..... 45 Installing a Security Lock .......... ............ ............ ................ ............ ............ ............... ........... ........... ..... 45 Cable Lock ............. ........... ..[...]

1 Product Features Standard Configuration Features The HP Compaq Small Form Factor features ma y vary depending on th e model. For a complete listing of the hardware and softwar e installed in the computer, run the diagnostic utility (included on some computer models on ly). NOTE: The Small Form Factor compute r can also be used in a tower orie nta[...]

Front Panel Components Drive configuration ma y vary by model. Some models have a b ezel blank covering one or more drive bays. Figure 1 -2 Front Panel Componen ts Table 1-1 Fron t Panel Compon ents 1 5.25-inch Optical Drive 6 USB (U niversal Serial Bus) Ports 2 Optical Drive Activity Light 7 Microphone Connector 3 Optical Drive Eject Button 8 3.5-[...]

Table 1-2 Media C ard Reader Comp onents (continued) No. Slot Media 2 MicroSD ● MicroSD (T-Flash) ● MicroSDHC 3 Media Card Reader Activity Light 4 SD/MMC+/miniSD ● Secure Digit al (SD) ● Secure Digital High Capacity (SDHC) ● MiniSD ● MiniSDHC ● MultiMediaCard (MMC) ● Reduced Size MultiMediaCard (RS MMC) ● MultiMediaCard 4.0 (MMC P[...]

Rear Panel Components Figure 1 -4 Rear Panel Components Table 1-3 Rear Panel Comp onents 1 RJ-45 Network Connector 6 DVI-D Connector 2 VGA Monitor Connector 7 PS/2 Mouse Connector (green) 3 Serial Connector 8 PS/2 Keyboard Connector (purple) 4 Power Cord Connector 9 Line-Out Connector for powered audio devices (green) 5 Universal Serial Bus (USB) 1[...]

Keyboard Figure 1 -5 Keyboard C omponents Table 1-4 Keyb oard Components 1 Function Keys Perform special functions depending on the so ftware application be ing used. 2 Editing Keys Includes the following: Insert, Home, Page Up, Delete, End, and Page Down. 3 Status Lights Indicate the status of the computer and ke yboard settings (Num Lock, C aps L[...]

Using the Windows Logo Key Use the Windows Logo key in combination with other keys to perform certain functions available in the Windows opera ting system. Refer to Keyboard on page 5 to identify the Windows Logo ke y. Table 1-5 Windows Logo Key Functions The following Windows Logo Key functions are available in Microsoft Windows XP, Micr osoft Win[...]

Table 1-5 Windows Logo Key Functions (continued) Windows Logo Key + right arr ow Snaps the window to the right side of the scre en Windows Logo Key + down arrow Minimizes the window Windows Logo Key + Shift + up arrow Stretches t he window to the top and bottom of the screen Windows Logo Key + Shift + left arro w or right arrow Moves a window from [...]

2 Hardware Upgrades Serviceability Features The computer include s features that make it easy to upgrade a nd service. No tools are neede d for most of the installa tion procedur es described in this chapter. Warnings and Cautions Before perfo rming upgrades be sure to carefull y read all of the applicable instructions, caut ions, and warnings in t[...]

Removing the Computer Access Panel 1. Remove/disengage an y security devices that prohibit opening the computer. 2. Remove all removable m edia, such as compact discs o r USB flash drives, from the computer. 3. Turn off the compu ter properly through the ope rating system, then turn off any external devices. 4. Disconnect the power cord from the p [...]

Replacing the Computer Access Panel Slide the lip on the front end of the access panel under the lip on the front of the chassis (1) the n press the b ack end of the access pane l onto the un it (2) and tighten th e captive thumbscrew (3). Figure 2 -2 Replacing th e Access Panel 10 Chapter 2 Hardware Up grades[...]

Removing the Front Bezel 1. Remove/disengage an y security devices that prohibit opening the computer. 2. Remove all removable m edia, such as compact discs o r USB flash drives, from the computer. 3. Turn off the compu ter properly through the ope rating system, then turn off any external devices. 4. Disconnect the power cord from the p ower outle[...]

2. To remove a bezel blank, push the two retaining tabs that hold the be zel blank in place towards the outer right edge of the bezel (1) and slide th e bezel blank back an d to the right to remove it (2). Figure 2-4 Removing a Bezel Blank 12 Chapter 2 Hardware Up grades[...]

Replacing the Front Bezel Insert the three hooks on the bottom side of the bezel into the rectangular h oles on the chassis (1) then rotate the to p side of the bezel on to the chassis (2) and snap it into place. Figure 2 -5 Replacing the Front Bezel Using the Small Form Fact or Computer in a Tower Orientation The Small Form Factor co mputer can be[...]

5. Orient the comput er so that its right sid e is facing down and p lace the compute r in the optional stand. Figure 2-6 Changing from Desktop to Tower Orientat ion NOTE: To stabilize the computer in a tower orie ntation, HP recomme nds the use of the optional tower stand. 6. Reconnect the power cord and any external devices, then turn on the comp[...]

Table 2-1 System Board Conne ctions No. System Board Connector System Board Label Color Component 1 DIMM (Channel A) XMM3 black Memory Module 2 DIMM (Channel B) XMM1 black Memory Module 3 Power SATAPWR1 black SATA Drives 4 Media Card Reader MEDIA1 black Media Card Reader 5 SATA SATA1 white Optical Drive 6 SATA SATA0 dark blue Hard Drive 7 PCI Expre[...]

Installing Additional Memory The computer comes with double data rate 3 syn chrono us dynamic random access memory (DDR3- SDRAM) dual inline memo ry modules (DIMMs). DIMMs The memory sockets on the system board can be po pulated with up to two industry-standard D IMMs. These memory sockets are populated with at leas t one preinstalle d DIMM. To ach[...]

Populating DIMM Sockets There are two DIMM sockets on the system board: XMM1 and XMM3 with one socket per Channel. XMM3 operates in memory cha nnel A. XMM1 operates in memory Channel B. The system will au tomatically operate i n single channel mode, d ual channel mode, or flex mode, depending on how the DIMMs are i nstalled. ● The system will ope[...]

7. Rotate up the drive bay housing to access the memory mod ule sockets on the system board. Figure 2-8 Rotating the Drive Cage Up 8. Open both latches of the memory module socket (1), and insert th e memory module into the socket (2). Figure 2-9 Installing a DIMM NOTE: A memory module can be installed in o nly one way. Match the notch on the modul[...]

10. Rotate the drive cage back down to its normal position. Figure 2-10 Ro tating th e Drive Ca ge Down 11. Replace the access panel. 12. If the computer wa s on a stand, replace th e stand. 13. Reconnect the power cord an d turn on the compute r. 14. Lock any security devices that we re disengaged when the access pan el was remove d. The computer [...]

Removing or Installing an Expansion Card The computer has two PCI expansion slots, on e PCI Express x1 expansion slot, and one PCI Express x16 expansion slot. NOTE: The PCI and PCI Express slots support o nly low profile cards. NOTE: You can install a PC I Express x1, x4, x8 , or x16 expans ion card in the PCI Exp ress x16 slot. To install an expan[...]

9. Before installing an expansion ca rd, remove the expansion slot co ver or the existing expansion card. a. If you are installing an expan sion card i n a vacant socke t, remove the appropriate expansion slot cover o n the back of the chassis. Pul l the slot cover straight up then a way from the inside of the cha ssis. Figure 2-12 Removing an Expa[...]

b. If you are removing a standard PCI card or PC I Express x1 card, hold the card at each end, and carefully rock it back a nd forth until th e connectors pull fre e from the socket. Pull the expansion card straight up fro m the socket (1) then away from the inside of the cha ssis to release it from the chassis frame (2). Be sure not to scrape the [...]

c. If you are removing a PCI Express x16 card, pull the rete ntion arm on the back of the expansion socke t away from the card and ca refully rock the card back and forth until the connectors pull free from the socket. Pull the expansion card straight up from the socket then away from th e inside of the chassi s to re le ase it from the chassis fra[...]

12. To install a new expansion card , hold the card just ab ove the expansion socket on the system board then mo ve the card toward the rear of the chassi s (1) so that the b racket on the card is aligned with th e open slot on the rear of the chassis. Press the card straight down into the expansion socket on the system board (2). Figure 2-15 Insta[...]

17. Reconnect the power cord an d turn on the compute r. 18. Lock any security devices that we re disengaged when the access pan el was remove d. 19. Reconfigure the computer, if ne cessary. Drive Positions Figure 2 -17 Drive Positions Table 2-2 Drive Positions 1 3.5-inch internal hard drive bay 2 3.5-inch internal drive bay for opti onal drives (m[...]

Installing and Removing Drives When installing additional drives, follow these guidelines: NOTE: Refer to System Board Connections on page 14 for an illustration of the system board drive connectors. ● The primary Serial ATA (SATA) hard drive mu st be connecte d to the dark blue primary SAT A connector on the system board labeled SATA0. ● Conne[...]

CAUTION: To prevent loss of work and damage to the compu ter or drive: If you are inserting or removing a drive, shut down the operating system properly, turn off the computer, and unplu g the power cord. Do not remove a drive whi le the computer is on or in sta ndby mode. Before hand ling a drive, ensure that you are dischar g ed of static electri[...]

Removing an Internal 5.25-inch Drive CAUTION: All removable media should be taken out of a drive before removin g the drive from the computer. To remove a 5.25-inch interna l drive: 1. Remove/disengage an y security devices that prohibit opening the computer. 2. Remove all removable m edia, such as compact discs o r USB flash drives, from the compu[...]

8. Disconnect the power cabl e (1) and data cable (2) from the rea r of the optical drive. Figure 2-20 Disconnecting the Power and Data Cables 9. Rotate the drive ca ge back down to its normal po sition. CAUTION: Be careful not to pinch a ny cables or wires when rotati ng the drive cag e down. Figure 2-21 Ro tating th e Drive Ca ge Down Installing [...]

10. Slide the drive back until it stops, then lift it up and out of the drive cage. Figure 2-22 Removing the 5.25-inch Drive NOTE: When repla cing a drive, transf er the four moun ting screws from the old drive to the new on e. Installing an Optical Drive in to the 5.25-inch Drive Bay To install an optional 5.25-inch optical d rive: 1. Remove/disen[...]

8. Install three M3 metric mountin g screws in the lowe r holes on each side of the drive: two on the right side and one on the front left side. HP ha s provided extra M3 metric mo unting screws on the front of the chassis, under the fron t bezel. The M3 metric mounting screws ar e black. Refer to Installing an d Removing Drives on page 26 for an i[...]

10. Rotate the drive cage to its upright position (1) and install an M3 mounting screw in the back left side of the drive (2) to secure the drive to the d rive cage. Figure 2-25 Securing the Drive in the Drive Cage 11. Connect the SATA data cable to the white system bo ard connector labeled SAT A1 if it is not already connected. 12. Route the data [...]

14. Rotate the drive cage back down to its normal position. CAUTION: Be careful not to pinch a ny cables or wires when rotati ng the drive cag e down. Figure 2-27 Ro tating th e Drive Ca ge Down 15. Replace the access panel. 16. If the computer wa s on a stand, replace th e stand. 17. Reconnect the power cord an d turn on the compute r. 18. Lock an[...]

2. If you are remo ving a media card rea der, di sconnect the USB cable from the system board. Figure 2-28 Disconnecting the Media Card Reader USB Cab le 3. Rotate the drive ca ge to its upright p osition (1) and remove the mountin g screw on the back left side of the drive (2). Figure 2-29 Removing the Drive Mounting Screw 4. Rotate the drive ca g[...]

5. Slide the drive back until it stops, then lift it up a nd out of the drive cage. Figure 2-31 Removin g a 3.5-inch Drive (Media Card Reader Shown) NOTE: When repla cing a 3.5-inch drive, tran sfer the four mounting screws from th e old drive to the new one. Installing a Drive into the 3. 5-inch Internal Drive Bay The 3.5-inch bay is lo cated unde[...]

4. Position the mounting scre ws on the drive into the J-slots in the drive bay. Then slide the drive toward the front o f the computer until it stops. Figure 2-33 Installing a Drive into the 3.5-inch Drive Bay (Media Card Reader Shown) 5. Rotate the drive ca ge to its upright p osition (1) and install an M3 mounting screw in the back left side of [...]

6. Rotate the drive ca ge back down to its normal po sition. CAUTION: Be careful not to pinch a ny cables or wires when rotati ng the drive cag e down. Figure 2-35 Ro tating th e Drive Ca ge Down 7. If installing a media card reader, connect the USB cable from the media card reader to the USB connector on the system board labeled MEDIA1. Figure 2-3[...]

Removing and Replacing th e Primary 3.5-inch Internal SATA Hard Drive NOTE: Before you remove th e old hard drive, be sure to back up the data from the o ld hard drive so that you can transfer the data to the new hard drive. The preinstalled 3.5-inch hard drive is located under the power supply. To remo ve and replace the hard drive: 1. Remove/dise[...]

8. Rotate the power su pply to its upright position. The hard drive is lo cated beneath the power supply. Figure 2-38 Raising the Power Supply 9. Disconnect the power cable (1) a nd data cable (2) from the back of the hard drive. Figure 2-39 Disconne cting the Hard Drive Power Cable and Data Cable Installing and Removing Drives 39[...]

10. Press down on th e green release latch n ext to the ha rd drive (1). While holding the latch down, slide the dr ive forward until it stops, then lift the drive up and o ut of the bay (2). Figure 2-40 Removing the Hard Drive 11. To install a hard drive, yo u must transfer the silver and blue isolatio n mounting screws from the old hard drive to [...]

12. Align the mountin g screws with the slots on the chassis drive ca ge, press the hard drive down into the bay, then slide it back until it stops and locks in place. Figure 2-42 Installing the Hard Drive 13. Connect the powe r and data cables to the back of the hard drive. NOTE: When repla cing the primary hard d rive, be sure to route the SAT A [...]

A Battery Replacement The battery that comes with the comp uter provides power to th e real-time clock. When repla cing the battery, use a b attery equivale nt to the battery or iginally installed in t he computer. The co mputer comes with a 3-volt lithium coin cell battery. WARNING! The computer contains an in ternal lithium ma nganese dioxide bat[...]

8. Depending on the type of battery holder on the system board, comp lete the following instructions to replace the b attery. Type 1 a. Lift the bat tery out of it s holder. Figure A-1 Removing a Coin Cell Battery (Type 1) b. Slide the replacement batte ry into position, positive side up. The battery holder automatically secures the battery in the [...]

b. Insert the new battery an d position the clip back in to place. Figure A-3 Removing a Coin Cell Battery (Type 3) NOTE: After the batter y has been replace d, use the following steps to complete this proced ure. 9. Replace the access pane l. 10. If the computer wa s on a stand, replace th e stand. 11. Plug in the computer an d turn on power to th[...]

B External Security Devices NOTE: For informa tion on data securit y feature s, refer to http://www.hp.com . Installing a Security Lock The security locks displayed below and on the follo wing pages can be used to secure the computer. Cable Lock Figure B -1 Installing a Cable Lock Installing a Security Lock 45[...]

Padlock Figure B -2 Installing a Padlock HP Business PC Security Lock 1. Fasten the security cable by looping it around a stationary object. Figure B-3 Securing the Cable to a Fixed Ob ject 46 Appendix B External Security Devices[...]

2. Insert the cable lock into the cable lo ck slot on the back of th e monitor and secure the lock to the monitor by inserting the key into th e key hole on the rear of th e lock and rotating the key 90 degrees. Figure B-4 Installing the Cabl e Lock on the Monitor 3. Slide the security cable throu gh the hole in the cable lock on the rear of the mo[...]

4. Use the bracket provided in the kit to secure ot her peripheral devices by laying the device cable across the center of the b racket (1) and inserting the security cable through one of th e two holes in the bracket (2). Use the hole in the br acke t that best secures the peripheral device cabl e. Figure B-6 Securi ng Peripheral Devi ces (Printer[...]

6. Remove the thumbscrew from the access pa nel (1) and install it in the placeholder hole on the back edge of the access panel (2) to pre vent the thumbscrew from getting lost. Figure B-8 Removi ng the Thumbscre w 7. Screw the lock to the chassis in the th umbscre w hole using the scr ew provided. Figure B-9 Attaching the Lock to the Chassis Insta[...]

8. Insert the plug end of the secu rity cable into the l ock (1) and push the button in (2) to engage the lock. Use the key provided to disengage the lock. Figure B-10 Engag ing the Lock 9. When complete, all de vices in your workstation will be secured. Figure B-11 Secured Workstation 50 Appendix B External Security Devices[...]

Front Bezel Security The front bezel can be lock ed in place by installing a security screw provided by HP. To install the security screw: 1. Remove/disengage an y security devices that prohibit opening the computer. 2. Remove all removable m edia, such as compact discs o r USB flash drives, from the computer. 3. Turn off the compu ter properly thr[...]

9. Install the security screw next to the midd le front bezel release tab to secure th e front bezel in place. Figure B-13 Inst alling the F ront Bezel S ecurity S crew 10. Replace the access panel. 11. If the computer wa s on a stand, replace th e stand. 12. Reconnect the power cord an d turn on the compute r. 13. Lock any security devices that we[...]

C Electrostatic Discharge A discharge of static ele ctricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of damage may red uce the l ife ex pectancy of the device. Preventing Electrostatic Damage To prevent electrostatic damage, o bserve the following precaution s: ● Avoid hand contact by[...]

D Computer Operating Guidelines, Routine Care and Shipping Preparation Computer Operating Guidelines and Routine Care Follow these guideli nes to properly set up and care for the computer and mon itor: ● Keep the computer away from excessive mo isture , dire ct sunlight, and extremes of heat a nd cold. ● Operate the computer on a sturdy, level [...]

Optical Drive Precautions Be sure to observe the followi ng guidelines while operatin g or cleaning the optical drive. Operation ● Do not move the d rive during operation . This may cause it to malfun ction during reading. ● Avoid exposi ng the drive to sudd en changes in te mperature, as condensation may form inside the unit. If the temp eratu[...]

Index A access panel locking and unlocking 45 audio connectors 2, 4 B battery replacement 42 C computer access panel removing 9 replacing 10 computer operating gu idelines 54 connecting dr ive cables 26 D DIMMs. See memory drives connecting cables 26 installing 26 locations 25 removing 26 E electrostat ic discharge, preventing damage 53 expansion c[...]

U unlocking access panel 45 USB ports front panel 2 rear panel 4 V ventilation guidelin es 54 W Windows Logo key 6 Index 57[...]