HP (Hewlett-Packard) XU инструкция обслуживания
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Хорошее руководство по эксплуатации
Законодательство обязывает продавца передать покупателю, вместе с товаром, руководство по эксплуатации HP (Hewlett-Packard) XU. Отсутствие инструкции либо неправильная информация, переданная потребителю, составляют основание для рекламации в связи с несоответствием устройства с договором. В законодательстве допускается предоставлении руководства в другой, чем бумажная форме, что, в последнее время, часто используется, предоставляя графическую или электронную форму инструкции HP (Hewlett-Packard) XU или обучающее видео для пользователей. Условием остается четкая и понятная форма.
Что такое руководство?
Слово происходит от латинского "instructio", тоесть привести в порядок. Следовательно в инструкции HP (Hewlett-Packard) XU можно найти описание этапов поведения. Цель инструкции заключается в облегчении запуска, использования оборудования либо выполнения определенной деятельности. Инструкция является набором информации о предмете/услуге, подсказкой.
К сожалению немного пользователей находит время для чтения инструкций HP (Hewlett-Packard) XU, и хорошая инструкция позволяет не только узнать ряд дополнительных функций приобретенного устройства, но и позволяет избежать возникновения большинства поломок.
Из чего должно состоять идеальное руководство по эксплуатации?
Прежде всего в инструкции HP (Hewlett-Packard) XU должна находится:
- информация относительно технических данных устройства HP (Hewlett-Packard) XU
- название производителя и год производства оборудования HP (Hewlett-Packard) XU
- правила обслуживания, настройки и ухода за оборудованием HP (Hewlett-Packard) XU
- знаки безопасности и сертификаты, подтверждающие соответствие стандартам
Почему мы не читаем инструкций?
Как правило из-за нехватки времени и уверенности в отдельных функциональностях приобретенных устройств. К сожалению само подсоединение и запуск HP (Hewlett-Packard) XU это слишком мало. Инструкция заключает ряд отдельных указаний, касающихся функциональности, принципов безопасности, способов ухода (даже то, какие средства стоит использовать), возможных поломок HP (Hewlett-Packard) XU и способов решения проблем, возникающих во время использования. И наконец то, в инструкции можно найти адресные данные сайта HP (Hewlett-Packard), в случае отсутствия эффективности предлагаемых решений. Сейчас очень большой популярностью пользуются инструкции в форме интересных анимаций или видео материалов, которое лучше, чем брошюра воспринимаются пользователем. Такой вид инструкции позволяет пользователю просмотреть весь фильм, не пропуская спецификацию и сложные технические описания HP (Hewlett-Packard) XU, как это часто бывает в случае бумажной версии.
Почему стоит читать инструкции?
Прежде всего здесь мы найдем ответы касательно конструкции, возможностей устройства HP (Hewlett-Packard) XU, использования отдельных аксессуаров и ряд информации, позволяющей вполне использовать все функции и упрощения.
После удачной покупки оборудования/устройства стоит посвятить несколько минут для ознакомления с каждой частью инструкции HP (Hewlett-Packard) XU. Сейчас их старательно готовят или переводят, чтобы они были не только понятными для пользователя, но и чтобы выполняли свою основную информационно-поддерживающую функцию.
Содержание руководства
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HP Kayak XU & XW PC W orkstations User’s Guide crystal.bk : cover.fb4 Page 1 Monday, March 23, 1998 6:05 AM[...]
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Notice The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incid[...]
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User’s Guide crystal.bk : title.fb4 Page iii Monday, March 23, 1998 4:09 AM[...]
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iv English Welcome to Your HP Kayak XU & XW PC Workstations Congratulations on the purchase of your new Hewlett-Packard Kayak XU or XW PC W orkstation. These high-performance PC W orkstations are equipped with: • One or two Pentium TM II processors, with 100 MHz bus support, in slots for easy processor upgrading. • Intel 440BX AGPset optimi[...]
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English v • Seven mass storage shelves: ❒ Five front-access shelves ❒ Two internal shelves. • Six slots for accessory boards: ❒ One AGP (Accelerated Graphics Port) slot ❒ Three 32-bit PCI (Peripheral Component Interconnect) slots ❒ One 16-bit ISA (Industry Standard Architecture) slot ❒ One combination ISA or PCI slot. • A CD-ROM d[...]
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vi English Who This Manual Is For This manual is for anyone who wants to: • Set up the PC Workstation for the first time. • Configure the PC Workstation. • Add accessories to the PC Workstation. • Troubleshoot problems on the PC Workstation. • Find out where to get more information and support. Important Safety Information WARNING If you [...]
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English vii WARNING There is a danger of explosion if the battery is incorrectly installed. For your safety , never attempt to recharge, disassemble, or burn the old battery . Replace the battery only with the same or equivalent type recommended by the manufacturer . The battery is a lithium battery which does not contain heavy metals; nevertheless[...]
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viii English crystal.bk : title.fb4 Page viii Monday, March 23, 1998 4:09 AM[...]
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Contents English ix 1 Setting Up and Using Y our PC W orkstation Unpacking Y our PC W orkstation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Connecting the Mouse, Keyboard, Display and Printer . . . . . . . . . . . 3 Connecting to a Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Connecting Audio [...]
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x English Recycling an Old HP PC W orkstation . . . . . . . . . . . . . . . . . . . . . . . . 21 2 How to Install Accessories Inside Y our PC W orkstation Supported HP Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Removing and Replacing the Cover . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Removing the [...]
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English xi 3 Troubleshooting Y our PC W orkstation Solving Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 HP Summary Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 HP Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]
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xii English If Y ou Have a Network Problem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 If Y our PC W orkstation Has an Audio Problem . . . . . . . . . . . . . . . . . . . . 74 Using HP MaxiLife to Diagnose Problems . . . . . . . . . . . . . . . . . . . . 75 Other Features . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]
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English xiii The HP Summary Screen and Setup Program . . . . . . . . . . . . . . . . . 101 Viewing the HP Summary Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 Starting the HP Setup Program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 Saving Y our Changes and Leaving Setup . . . . . . . . . . . . . . .[...]
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xiv English 5 Hewlett Packard Support and Information Services Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140 Y our HP-Authorized Reseller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141 HP SupportPack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]
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English xv Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159 Regulatory Information and W arranty . . . . . . . . . . . . . . . . . . . 165 crystal.bk : crystal.toc Page xv Monday, March 23, 199[...]
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xvi English crystal.bk : crystal.toc Page xvi Monday, March 23, 1998 4:09 AM[...]
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1 Setting Up and Using Your PC Workstation crystal.bk : cryst-1.fb4 Page 1 Monday, March 23, 1998 4:09 AM[...]
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1 Setting Up and Using Your PC Workstation Unpacking Your PC Workstation 2 English Unpacking Your PC Workstation WARNING If you are in any doubt that you can lift the PC Workstation and the display safely, do not try to move them without help. 1 When you receive your PC Workstation, unpack all of the components: • Computer and power cords • Dis[...]
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English 3 1 Setting Up and Using Your PC Workstation Connecting the Mouse, Keyboard, Display and Printer Connecting the Mouse, Keyboard, Display and Printer Connect the mouse, keyboard, and display to the back of the PC workstation. The connectors are shaped to go in one way only . Tighten the display cable attachment screws. Connect the printer ca[...]
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1 Setting Up and Using Your PC Workstation Connecting to a Network 4 English Connecting to a Network Y our PC W orkstation has a 10BT/100TX LAN interface adapter . The LAN adapter supports both 10 Mbit/s and 100 Mbit/s operations and automatically detects which network type is being used. 1 Connect the RJ-45 plug on your network cable to the LAN co[...]
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English 5 1 Setting Up and Using Your PC Workstation Connecting Audio Accessories Connecting Audio Accessories Y our PC W orkstation has a Headphone Out jack and a Microphone In jack on the Audio Front Panel (see page 98 for more information). A LINE IN jack, LINE OUT jack, MIC IN jack, and MIDI/Joy stick connector are located on the rear panel (se[...]
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1 Setting Up and Using Your PC Workstation Connecting an External SCSI Accessory 6 English Connecting an External SCSI Accessory Y our PC W orkstation is equipped with an UltraWide 16-bit SCSI connector for external SCSI devices. When an external SCSI device is connected, the UltraW ide 16-bit SCSI controller automatically switches to non-Ultra mod[...]
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English 7 1 Setting Up and Using Your PC Workstation Connecting an External SCSI Accessory 3 Connect the SCSI accessory to your PC Workstation’s external 16-bit SCSI connector with a shielded SCSI cable. 4 Refer to the manual provided with the SCSI accessory to learn how to install any software that may be necessary to use it. NOTE The total leng[...]
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1 Setting Up and Using Your PC Workstation Connecting the Power Cords 8 English Connecting the Power Cords 1 Remove any warning labels that may be covering the computer’s power connector on the rear of the computer. 2 Connect the power cords to the display and the computer. ( The connectors are shaped to go in one way only .) 3 Connect the displa[...]
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English 9 1 Setting Up and Using Your PC Workstation Your PC Workstation’s Hardware Control Panel Your PC Workstation’s Hardware Control Panel The hardware control panel is located on the front of your PC W orkstation. PC Lock Button W ith HP Lock installed, you can use this button to prevent unauthorized access of your PC W orkstation during y[...]
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1 Setting Up and Using Your PC Workstation Starting and Stopping Your PC Workstation 10 English Starting and Stopping Your PC Workstation Starting Your PC Workstation for the First Time If your PC W orkstation has preinstalled software, it is initialized the first time you start the PC W orkstation. The software initialization process takes a few m[...]
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English 11 1 Setting Up and Using Your PC Workstation Starting and Stopping Your PC Workstation • The current date and time. • The type of printer (for example, HP LaserJet 5L). This is shown on the front of the printer. You also need to enter the connection used by the printer. 3 While the initialization program is running, you can complete th[...]
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1 Setting Up and Using Your PC Workstation Starting and Stopping Your PC Workstation 12 English When you switch on the computer , it carries out the Power -On-Self- T est (POST) while the PC W orkstation’ s logo is displayed. If you wish to view the POST details, press to get the HP Summary Screen. If there is an error in the POST , the error wil[...]
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English 13 1 Setting Up and Using Your PC Workstation Using Your HP Enhanced Keyboard Using Your HP Enhanced Keyboard The HP enhanced keyboard includes soft key s you can use to: • Display and configure the actions assigned to keys. • Perform one-touch shortcuts to start applications, open files, or open sites on the WWW. • Launch the Interne[...]
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1 Setting Up and Using Your PC Workstation Using Your HP Enhanced Keyboard 14 English Menu Key Pressing the Menu soft key display s the soft key section of the HP enhanced keyboard on your screen. Click any of the key s on the screen to display the action assigned to an individual key or to change or assign an action to a key . Shortcut key s are p[...]
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English 15 1 Setting Up and Using Your PC Workstation Using Your HP Enhanced Keyboard The Sy stem Health window of the HP T opT ools hardware monitoring facility provides information on: • Fan Control in the HP UltraFlow cooling system • System Temperature for PC Workstation components • ECC Error Notification (only when ECC DIMMs are install[...]
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1 Setting Up and Using Your PC Workstation Using Your HP Enhanced Mouse 16 English Using Your HP Enhanced Mouse XU Models Y our HP enhanced mouse includes the following additional features: • A combination mouse wheel/button that enables you either to scroll down by pushing the mouse wheel forwards and scroll up by pushing it backwards. • A mou[...]
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English 17 1 Setting Up and Using Your PC Workstation Using Your HP Enhanced Mouse XW Models Y our HP enhanced mouse includes the following additional features: • A third control button — useful when using certain 3D CAD, CAM and other graphics-intensive W indows NT applications. • Control buttons can be customized, using mouse setup, to perf[...]
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1 Setting Up and Using Your PC Workstation Setting Passwords 18 English Setting Passwords Y ou can set two passwords, the Administrator (or Supervisor) password and the User password, to provide two levels of protection for your PC W orkstation. Y ou set both passwords using the Security menu in the Setup program ( refer to “The HP Summary Screen[...]
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English 19 1 Setting Up and Using Your PC Workstation Setting Passwords NOTE If you forget your password, refer to “If You Have Forgotten Your Password” on page 72. Setting a User Password A User password can only be set if an Administrator password has already been set. Set a User password to: • Provide a power-on password prompt to prevent [...]
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1 Setting Up and Using Your PC Workstation Using Power Management 20 English Using Power Management Power management enables you to reduce your PC W orkstation’ s overall power consumption by slowing down the PC W orkstation’ s activity when it is idle. T o configure power management, refer to the Power menu in the Setup program. ( refer to “[...]
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English 21 1 Setting Up and Using Your PC Workstation Recycling an Old HP PC Workstation Recycling an Old HP PC Workstation HP has a strong commitment towards the environment. This HP PC W orkstation has been designed to respect the environment as much as possible. HP can take an old computer back for recycling when it reaches the end of its useful[...]
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1 Setting Up and Using Your PC Workstation Recycling an Old HP PC Workstation 22 English crystal.bk : cryst-1.fb4 Page 22 Monday, March 23, 1998 4:09 AM[...]
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2 How to Install Accessories Inside Your PC Workstation This chapter explains how to install accessories, such as extra memory , accessory boards, and additional disk drives, in your PC W orkstation. crystal.bk : cryst-2.fb4 Page 23 Monday, March 23, 1998 4:09 AM[...]
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2 How to Install Accessories Inside Your PC Workstation Supported HP Accessories 24 English Supported HP Accessories This chapter describes how to install memory , mass storage devices, and accessory boards in your computer . Contact your dealer for an up-to-date list of supported devices. NOTE 256 MB registered ECC SDRAM DIMMs cannot be used with [...]
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English 25 2 How to Install Accessories Inside Your PC Workstation Removing and Replacing the Cover Removing and Replacing the Cover WARNING For your safety, never remove the PC Workstation’s cover without first removing the power cord from the power outlet, and any connection to a telecommunications network. Always replace the cover on the PC Wo[...]
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2 How to Install Accessories Inside Your PC Workstation Removing and Replacing the Cover 26 English 4 Lift the two latches on the front sides of the computer upwards. 5 Grasp the cover on the sides at the back of the computer and slide it forwards and off the computer. crystal.bk : cryst-2.fb4 Page 26 Monday, March 23, 1998 4:09 AM[...]
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English 27 2 How to Install Accessories Inside Your PC Workstation Removing and Replacing the Cover Replacing the Cover 1 Ensure that you have installed all your accessories and that all internal cables are properly connected and safely routed. 2 Ensure that the two latches on the front sides of the cover are lifted up, and that the lock is unlocke[...]
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2 How to Install Accessories Inside Your PC Workstation Removing and Replacing the Cover 28 English 4 Lower the latches on the front sides of the cover. 5 If required, lock the cover using the key provided. 6 Reconnect all the power cables. Intrusion Monitor Y our PC W orkstation is equipped with an intrusion monitor , which is located on the front[...]
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English 29 2 How to Install Accessories Inside Your PC Workstation Moving the Power Supply Moving the Power Supply Y ou can slide the power supply unit out of the computer to improve access to the sy stem board and the cables at the rear of the disk drives. 1 Disconnect the computer’s power cord and any telecommunications cable. 2 Remove the comp[...]
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2 How to Install Accessories Inside Your PC Workstation Moving the Power Supply 30 English WARNING To avoid electrical shock, do not open the power supply. 6 Slide the power supply out of the computer until it stops—the power supply unit remains connected to the computer. Replacing the Power Supply after Installing Accessories 1 Check that all in[...]
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English 31 2 How to Install Accessories Inside Your PC Workstation Installing Memory Installing Memory Main Memory Modules If you need more main memory to run your application software, you can install up to 1GB of memory in four DIMM slots. Main memory upgrades are available in single 32 MB, 64 MB and 128 MB Non-Buffered ECC SDRAM or 256 MB Regist[...]
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2 How to Install Accessories Inside Your PC Workstation Installing Memory 32 English 4 Remove the fan connection to the system board and lift the airflow guide completely out of PC Workstation’s case. 5 Remove the Ultra wide 16-bit SCSI cable from the system board. 6 Remove the power supply and the transparent airflow guide covering the processor[...]
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English 33 2 How to Install Accessories Inside Your PC Workstation Installing Memory 9 Slide the memory module into the slot at 90° to the system board (with the cutouts furthest away from the processor). 10 Firmly press the memory module completely into the connector until the retaining clips click into position. 11 Repeat this procedure for each[...]
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2 How to Install Accessories Inside Your PC Workstation Installing Memory 34 English Installing More Memory on the Video Adapter For XU Models Y our PC W orkstation is equipped with a video adapter that supports 2D and 3D graphics. If you need to have more video memory to display more colors, higher resolutions, or for increased speed, you can inst[...]
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English 35 2 How to Install Accessories Inside Your PC Workstation Installing Memory 4 Replace the video adapter in the computer. Carefully slide the board back into its accessory slot. Firmly press the board into the socket. Make sure that the board slides into the socket completely and does not touch components on other boards. Secure the video a[...]
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2 How to Install Accessories Inside Your PC Workstation Installing Mass Storage Devices 36 English Installing Mass Storage Devices If you need extra mass storage space for your application software, you can install additional mass storage devices. The computer has two internal shelves (for hard disk drives) and five front-access drive shelves (for [...]
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English 37 2 How to Install Accessories Inside Your PC Workstation Installing Mass Storage Devices Connecting Devices If you add an IDE Zip drive, hard disk drive, CD-ROM drive, CD-RW drive, or tape drive, you need to connect it to power and data cables. The data cables and connectors provided are shown below: 16-bit SCSI with five 68-pin SCSI conn[...]
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2 How to Install Accessories Inside Your PC Workstation Installing Mass Storage Devices 38 English Which Data Connectors to Use Y our PC W orkstation has the following cables and connectors which may be used by mass storage devices: • A cable for UltraWide 16-bit SCSI with five connectors. • A cable for UltraNarrow 8-bit SCSI with two connector[...]
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English 39 2 How to Install Accessories Inside Your PC Workstation Installing Mass Storage Devices Installing a Hard Disk Drive This PC W orkstation has an integrated Ultra SCSI controller , an Ultra SCSI interface board and an integrated Ultra A T A-33 IDE controller . • The Ultra A T A-33 IDE controller, on the PCI bus, supports up to two fast [...]
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2 How to Install Accessories Inside Your PC Workstation Installing Mass Storage Devices 40 English Before Installing a SCSI Hard Disk If you are installing an additional SCSI drive, you should assign an unused SCSI address to this accessory. SCSI addresses range from 0 to 7 for Ultra narrow 8-bit SCSI and from 0 to 15 for Ultra wide 16-bit SCSI. SC[...]
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English 41 2 How to Install Accessories Inside Your PC Workstation Installing Mass Storage Devices 5 Slide the power supply out to improve access to the internal shelf (see page 29). 6 Slide the drive into position in the first internal shelf and align the screw holes in the drive with the four self-retaining screws in the drive shelf. 7 Secure the[...]
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2 How to Install Accessories Inside Your PC Workstation Installing Mass Storage Devices 42 English 8 Locate the appropriate data cable for the hard disk drive. 9 Connect the power cable and the data cable to the rear of the drive. ( The connectors are shaped to go in one way only .) 10 Install any other accessories before completing the installatio[...]
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English 43 2 How to Install Accessories Inside Your PC Workstation Installing Mass Storage Devices Installing a Hard Disk Drive in a Front-Access Shelf NOTE T o ensure your hard disk drive is properly located and cooled, you should only install drives that are up to one inch (1”) in height and of a speed equal to or less than 7200 rpm in this she[...]
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2 How to Install Accessories Inside Your PC Workstation Installing Mass Storage Devices 44 English 7 Mount the drive on the tray as shown below. 8 Slide the drive tray into the drive shelf and secure it. Set the drive on the tray Fix the drive to the tray Slide the drive tray into the drive shelf crystal.bk : cryst-2.fb4 Page 44 Monday, March 23, 1[...]
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English 45 2 How to Install Accessories Inside Your PC Workstation Installing Mass Storage Devices 9 Locate the appropriate data cable for the disk drive. 10 Connect the data and power cables to the rear of the device. ( The connectors are shaped to go in one way only .) 11 Slide the power supply back into position, and tighten the four self- retai[...]
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2 How to Install Accessories Inside Your PC Workstation Installing Mass Storage Devices 46 English 12 Replace the HP UltraFlow airflow guide and reconnect the fan to the system board (see the illustration on page 29). 13 Install any other accessories before replacing the cover and completing the installation. 14 Follow the instructions below to com[...]
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English 47 2 How to Install Accessories Inside Your PC Workstation Installing Mass Storage Devices Installing a Drive in a Front-Access Shelf These instructions explain how to install a drive (such as a flexible disk drive, a CD-ROM drive, CD-RW drive, or a tape drive) in one of the front-access drive shelves. Y ou should also refer to the manual s[...]
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2 How to Install Accessories Inside Your PC Workstation Installing Mass Storage Devices 48 English 7 Locate the appropriate data cable for the device. 8 Connect the data and power cables to the rear of the device. ( The connectors are shaped to go in one way only .) 9 Slide the power supply back into position, and tighten the four self- retaining s[...]
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English 49 2 How to Install Accessories Inside Your PC Workstation Installing Mass Storage Devices 10 Remove the plastic panel from the cover by pulling the panel from the left and unhinging its right-hand side. Store the panel in a safe place. 11 Install any other accessories before replacing the cover and completing the installation. Completing t[...]
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2 How to Install Accessories Inside Your PC Workstation Installing Accessory Boards 50 English Installing Accessory Boards CAUTION Static electricity can damage electronic components. T urn OFF all equipment. Don’t let your clothes touch the accessory . T o equalize the static electricity , rest the accessory bag on top of the computer while you [...]
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English 51 2 How to Install Accessories Inside Your PC Workstation Installing Accessory Boards 4 Unscrew and remove the slot cover. Store it in a safe place. If the slot cover is tight, loosen the screws on the adjacent slots. 5 Hold the board horizontally by its “top” edge. Slide it into the board guide of the chosen slot. Do not bend the boar[...]
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2 How to Install Accessories Inside Your PC Workstation Installing Accessory Boards 52 English 7 Secure the board by replacing the slot cover screw. If you loosened the screws on adjacent slots, remember to tighten them. 8 Install any other accessories before replacing the cover (see page 27). Reconnect all cables and power cords. Completing the In[...]
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English 53 2 How to Install Accessories Inside Your PC Workstation Installing a Processor Installing a Processor Some operating sy stems support a second processor for enhanced performance. Contact your authorized reseller for up-to-date information. NOTE The Setup program provides an option to disable the second processor. 1 Disconnect the compute[...]
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2 How to Install Accessories Inside Your PC Workstation Installing a Processor 54 English 7 The system board has two processor sockets and a VRM slot for each processor. If you are changing the existing processor, remove it from the socket by squeezing the tabs at the top and bottom of the processor and gently pulling the processor away from the sy[...]
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English 55 2 How to Install Accessories Inside Your PC Workstation Installing a Processor Completing the Installation of a Processor 1 Verify that the system board bus speed switches are correctly configured for the processor. NOTE If two processors are installed, both must operate at the same bus speed and processor speed. Refer to the manual supp[...]
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2 How to Install Accessories Inside Your PC Workstation Installing a Processor 56 English crystal.bk : cryst-2.fb4 Page 56 Monday, March 23, 1998 4:09 AM[...]
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3 Troubleshooting Your PC Workstation This chapter deals with problems you may encounter when using your PC W orkstation. crystal.bk : cryst-3.fb4 Page 57 Monday, March 23, 1998 4:09 AM[...]
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3 Troubleshooting Your PC Workstation Solving Problems 58 English Solving Problems This chapter can help you solve most problems you might have with your PC W orkstation. If you are unable to solve your problem after following the advice in this chapter , refer to "Hewlett Packard Support and Information Services", on page 139. HP Summary[...]
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English 59 3 Troubleshooting Your PC Workstation If Your PC Workstation Does Not Start Properly If Your PC Workstation Does Not Start Properly Use this section if your PC W orkstation does not start properly when you turn it on, and you experience one of the following symptoms: • Your PC Workstation’s display is blank and there are no error mes[...]
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3 Troubleshooting Your PC Workstation If Your PC Workstation Does Not Start Properly 60 English Check Internal Items If the PC W orkstation still does not start properly , follow this procedure to check the internal items: 1 Turn off the display, the computer, and all external devices. 2 Unplug all power cords and cables, noting their positions. Di[...]
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English 61 3 Troubleshooting Your PC Workstation If Your PC Workstation Does Not Start Properly 5 Replace the cover. 6 Reconnect all cables and power cords. 7 Turn on the display and computer. Rebuild Your PC Workstation’s Components If your PC W orkstation still does not start properly , remove all boards and accessories, except the hard disk dr[...]
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3 Troubleshooting Your PC Workstation If Your PC Workstation Does Not Start Properly 62 English Clearing the PC Workstation’s Configuration Memory If the PC W orkstation then starts, but POST still persists in reporting an error , clear the current configuration memory values and reinstall the built-in default values: 1 Turn off the PC Workstatio[...]
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English 63 3 Troubleshooting Your PC Workstation If You Cannot Turn Off Your PC Workstation If You Cannot Turn Off Your PC Workstation Use this section if you cannot turn off your PC W orkstation, the power indication light is red, and you hear a “buzzing” sound. • Check if your PC Workstation is locked, whereby “power-off” is not allowed[...]
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3 Troubleshooting Your PC Workstation If Your PC Workstation Has a Hardware Problem 64 English If Your PC Workstation Has a Hardware Problem This section describes what to do if you have problems with your display , disk drives, printer , accessory boards, keyboard, or mouse. Display Does Not Work Properly If Your Display Is Blurred or Unreadable I[...]
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English 65 3 Troubleshooting Your PC Workstation If Your PC Workstation Has a Hardware Problem Other Display Problems If the display image is not aligned with the screen, use the display’ s controls to center the image (refer to the display manual for instructions). If the screens generated by the applications do not appear to be correct, check t[...]
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3 Troubleshooting Your PC Workstation If Your PC Workstation Has a Hardware Problem 66 English If Your Printer Does Not Work • Make sure the printer’s power switch is ON. • Verify that the power cord is plugged into the power outlet and the printer. • Verify that you have the correct cable for the printer. Make sure that it is securely conn[...]
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English 67 3 Troubleshooting Your PC Workstation If Your PC Workstation Has a Hardware Problem • Check that the Flexible Disks item and the Write on Flexible Disks item are not set to locked in the Setup program (Security > Hard- ware Protection). • Clean the flexible disk drive using a diskette cleaning kit. • Check that the disk power an[...]
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3 Troubleshooting Your PC Workstation If Your PC Workstation Has a Hardware Problem 68 English If the CD-ROM Drive Has a Problem WARNING Be sure to disconnect the power cord and any telecommunication cables from your computer before you remove the cover to check the cable connections or jumper settings. To avoid electric shock and harm to your eyes[...]
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English 69 3 Troubleshooting Your PC Workstation If Your PC Workstation Has a Hardware Problem No Sound from the CD-ROM Drive If you are having problems with sound when playing a CD: • Check that the volume control (if present) on the CD-ROM or CD-RW drive front panel is not set to the minimum. • Ensure that the disk in the drive is an audio di[...]
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3 Troubleshooting Your PC Workstation If Your PC Workstation Has a Hardware Problem 70 English The CD-ROM Drive Does not Open If you have difficulty removing a CD-ROM disk from the CD-ROM drive (during a power failure for example), you can use the manual eject button. T o eject a CD-ROM disk using the manual eject button, proceed as follows: 1 If t[...]
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English 71 3 Troubleshooting Your PC Workstation If Your PC Workstation Has a Hardware Problem If an Accessory Board Does not Work Carry out the following checks: • Check that the accessory board has been firmly installed in the slot. • Check that the accessory board has been correctly configured. • Check that the accessory board is not using[...]
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3 Troubleshooting Your PC Workstation If Your PC Workstation Has a Software Problem 72 English If Your PC Workstation Has a Software Problem If You Have Forgotten Your Password ❒ If you forget the User Password and the Administrator password is set and known: 1 Switch off the PC Workstation. 2 Restart the PC Workstation. 3 Wait for the message Se[...]
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English 73 3 Troubleshooting Your PC Workstation If Your PC Workstation Has a Software Problem If You Can’t Start the Setup Program This may happen if the copy of the PC W orkstation’ s configuration stored in memory is corrupted. Y ou will need to erase this bad configuration. Refer to “Clearing the PC W orkstation’ s Configuration Memory?[...]
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3 Troubleshooting Your PC Workstation If Your PC Workstation Has a Software Problem 74 English 2 Insert the CD-ROM containing the HPIEDIAG utility in the CD-ROM drive. 3 Make the CD-ROM drive the current drive by typing, for example, D: if D is the letter of your CD-ROM drive. 4 Change to the DIAG directory by typing: CDLANDIAG . 5 Start the HPIE[...]
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English 75 3 Troubleshooting Your PC Workstation Using HP MaxiLife to Diagnose Problems Using HP MaxiLife to Diagnose Problems Y our HP LCD can help you to diagnose problems with your PC W orkstation, even when you are unable to get your sy stem and monitor working properly . Pre-Boot Checks When you press your PC W orkstation’ s on/off button, H[...]
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3 Troubleshooting Your PC Workstation Using HP MaxiLife to Diagnose Problems 76 English POST Phase Following these checks, the POST (Power-On Self T est) sequence is initiated. One of the following screens will appear in this phase: Other Features HP MaxiLife can also be configured to: • Display the configuration details of your PC Workstation re[...]
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English 77 3 Troubleshooting Your PC Workstation Using HP MaxiLife to Diagnose Problems System Info. Sy stem information is displayed on the LCD one screen at a time and should detail the following: T o view these details, use the button to scroll through the information screens. Boot Steps Where available, the Boot steps option will display all PO[...]
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3 Troubleshooting Your PC Workstation Using HP MaxiLife to Diagnose Problems 78 English If an error is detected, an error screen appears indicating the problem. T o continue viewing the test results of the other sy stem components, press the control button. When the diagnostic tests are complete, one of the following screens is displayed. Y ou can [...]
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English 79 3 Troubleshooting Your PC Workstation HP Hardware Diagnostics Utility HP Hardware Diagnostics Utility The Hardware Diagnostics utility helps you to diagnose hardware- related problems on HP PCs and PC Workstations. It is a series of tools designed to help you to: • Check the configuration of your system and verify that it is functionin[...]
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3 Troubleshooting Your PC Workstation HP Hardware Diagnostics Utility 80 English Starting This Diagnostics Utility T o start the Hardware Diagnostics utility: 1 Quit all applications, shut down the operating system and restart your PC. a If you are going to run this utility from a diskette, insert it into the flexible disk drive before you restart [...]
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4 Technical Information This chapter provides technical information about your PC W o rkstation and includes information on the HP Setup program. crystal.bk : cryst-4.fb4 Page 81 Monday, March 23, 1998 4:09 AM[...]
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4 Technical Information Features 82 English Features Feature: Description: Processor (standard) Pentium II (single or dual) Cache Memory (integrated in processor package) • Level-One: 16 KB code, 16 KB data • Level-Two: 512 KB Main memory (size/speed) Upgradeable to 1 GB (SDRAM) using either: • 64 MB or 128 MB 100 MHz Non-Buffered ECC SDRAM, [...]
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English 83 4 Technical Information Features Rear connectors • Mini-DIN mouse • Mini-DIN keyboard • 25-pin parallel • 9-pin serial (two, buffered) • Two USB connectors • Joystick/Dual MIDI connector • LINE IN jack (3.5 mm) • LINE OUT jack (3.5 mm) • MIC IN jack (3.5 mm) 25-pin parallel connector • Mode: Centronics or bidirectiona[...]
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4 Technical Information Features 84 English Keyboard/Mouse • HP enhanced keyboard with mini-DIN connector XU Models: • HP enhanced scrolling mouse with mini-DIN connector XW Models: • HP three-button mouse with mini-DIN connector HP UltraFlow cooling system Cooling system with multiple temperature-regulated fans to optimize cooling Headset St[...]
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English 85 4 Technical Information System Specifications System Specifications Power Consumption Information NOTE When the PC Workstation is turned off with the power button on the front panel, the power consumption falls below 5 Watts, but is not zero. The special on/off method used by this PC Workstation considerably extends the lifetime of the p[...]
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4 Technical Information System Specifications 86 English IRQs, DMAs, and I/O Addresses Used by Your PC Workstation The IRQ, DMA, and I/O address mappings shown here are for a basic configuration. The resources used by your PC W orkstation may vary , depending on which accessory boards are bundled with the PC W orkstation. Resources are allocated by[...]
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English 87 4 Technical Information System Specifications I/O Addresses used by PC Workstation 0000 - 000F DMA controller 1 0020 - 0021 Master interrupt controller 002E - 002F Configuration registers 0040 - 0043 Timer 1 0060, 0064 Keyboard controller 0061 Port B (speaker, NMI status and control) 0070 Bit 7: NMI mask register 0070 - 0071 RTC and CMOS[...]
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4 Technical Information System Specifications 88 English Audio Features Feature: Description: Digitized Sounds • Compatible SoundBlaster® Pro Adlib® /OPL3® • 16-bit and 8-bit stereo sampling from 4 kHz to 55.2 kHz • Programmable sample rates with 1 Hz resolution • Full duplex capture and playback at different sample rates • Up to six d[...]
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English 89 4 Technical Information System Specifications MIDI/Joystick Interface • Built-in MIDI interface for connection to external MIDI devices • Sound Blaster and MPU-401 UART mode compatible • MIDI time-stamp for multimedia extension • Input buffer: 64-byte FIFO • Microsoft Direct Input standard dual joystick port Audio Front Panel ?[...]
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4 Technical Information System Specifications 90 English Video Features 1. Your display may not support the maximum refresh rates shown here. Refer to the User’s Guide supplied with your display for details of the refresh rates supported by your display. Resolution and Pixel Depth Resolution Matrox HP Visualize FX4 AccelEclipse II 640x480 8, 16, [...]
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English 91 4 Technical Information System Specifications NOTE The video drivers and adapter card supplied for your operating system will determine the available video resolutions and the number of displayable colors. For further information, refer to HP’ s online Customer Information. T o learn how to access this information, see “Using Y our H[...]
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4 Technical Information System Specifications 92 English Disk Striping Features (FastRAID) Feature: Description: Computer bus 32-bit PCI local bus and HP FastRAID socket connector Host bus data transfer rate Up to 133 MB per second Device protocol UltraWide 16-bit SCSI Advanced HP FastRAID features • Array status monitoring and event notification[...]
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English 93 4 Technical Information System Specifications Network Features Feature: Description: LAN Controller AMD PCNET-Fast Chip RJ45 Connector 10BT/100TX autonegotiation Remote Boot Protocols integrated in System BIOS ExStart Connector • Connection to CPU board • LAN Remote Wake Up or Remote Power On signals • Auxiliary power • Hardware [...]
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4 Technical Information The HP FastRAID Option 94 English The HP FastRAID Option HP FastRAID uses RAID technology to accelerate the performance of your PC’ s hard drives. Rather than focussing on data protection, as with server -based RAID technologies, HP FastRAID brings top performance to your computer . If you purchased your computer with the [...]
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English 95 4 Technical Information The PC Workstation’s Rear Connectors The PC Workstation’s Rear Connectors 25-pin Parallel Port Connector 15-pin VGA Display Connector (on video adapter board) 9-pin Serial Port Connectors: Port B (left)/Port A (right) MIDI/Joystick Connector 3.5 mm Audio jacks Keyboard (right) and Mouse (left) Connectors USB C[...]
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4 Technical Information System Connectors and Switches 96 English System Connectors and Switches System Board Connectors Multimedia Front Panel Connector 16-bit Wide SCSI Processor 1 Processor 2 AGP Slot PCI Slots Fan Fan (airflow guide) Status Panel MT Power Fan System Board Switches FDD VRM 1 VRM 2 Memory Modules ISA Slots LCD Panel Wake On Lan S[...]
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English 97 4 Technical Information System Connectors and Switches Internal Audio Connectors The PC W orkstation’ s sy stem board has several connectors that allow you to internally connect to other devices. This includes: • A CD audio connector • An auxiliary (AUX) connector • An Audio Front Panel connector • A Front Panel Microphone conn[...]
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4 Technical Information System Connectors and Switches 98 English Audio Front Panel Connector The Audio Front Panel Connector , labeled “Audio Front Panel,” is a 10-pin connector that links the sy stem board with the multimedia Front Panel. This connector directs stereo output to either the front panel headphone jack or the rear panel stereo ja[...]
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English 99 4 Technical Information System Connectors and Switches Front Panel Microphone Connector The Front Panel Microphone Connector , labeled “Front Panel Micro,” is a 3-pin connector . The Audio signal from this connector is directly mixed with the signal from the rear panel Microphone jack. The connector has the following pin assignments:[...]
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4 Technical Information System Connectors and Switches 100 English 1. On the switch, UP=OFF and DOWN=ON. Switch 1 Use Switch to: 6 - CLEAR CMOS Retain or clear CMOS memory: • UP to retain CMOS memory — DEFAULT • DOWN to clear CMOS memory. 7 - PSWRD Enable or clear (and disable) User and System Administrator Passwords stored in EEPROM: • UP [...]
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English 101 4 Technical Information The HP Summary Screen and Setup Program The HP Summary Screen and Setup Program This section introduces the HP Summary Screen and the HP Setup program. Y ou can use the Summary Screen and the Setup program to configure your PC W orkstation and solve configuration problems with your PC W orkstation. Viewing the HP[...]
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4 Technical Information The HP Summary Screen and Setup Program 102 English NOTE In addition to the Exit menu, you can also use the key to save your settings and exit the Setup program. Use to exit without saving any changes. Pressing the or arrow key s will take you to the next menu option. Use the and arrow key s to scroll through the items on th[...]
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English 103 4 Technical Information Configuring Your Network Connection Configuring Your Network Connection Use the information in this section if your PC W orkstation comes with an HP-supplied integrated network solution. Y ou must use the PC W orkstation's Setup program (described on page 101) to change the integrated Ethernet interface sett[...]
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4 Technical Information Configuring Your Network Connection 104 English To enable starting from the network: 1 With the Setup program running (see page 101), use the or key to select the Security menu. 2 Press to highlight the line Boot Devices Security and press to select the submenu. 3 Highlight the line Start from Network and press or to change [...]
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English 105 4 Technical Information Configuring a SCSI Accessory Configuring a SCSI Accessory There are two way s to configure a SCSI accessory: • SCSISelect — for use with Internal Wide 16-bit SCSI devices & HP FastRAID (Adaptec). • SCSI Configuration Utility — for use with External and Internal 16/8-bit SCSI devices (Symbios). NOTE Yo[...]
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4 Technical Information Configuring a SCSI Accessory 106 English The Options menu is displayed. Use the and key s and the key to make selections in the SCSISelect utility . Press at any time to return to the previous menu. Configure/View Interface Settings Menu It is recommended that you do not change these settings. SCSISelect(TM) Utility v1.xxx W[...]
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English 107 4 Technical Information Configuring a SCSI Accessory SCSI Channel Interface Definitions: • Host Adapter SCSI ID Changes the adapter SCSI ID from its default value of 7. • SCSI Parity Checking Enable or disable host adapter SCSI parity checking. Most currently available SCSI devices do support SCSI parity. You should disable SCSI Par[...]
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4 Technical Information Configuring a SCSI Accessory 108 English Boot Device Configuration Menu This menu lets you configure the SCSI boot device. T o find out the SCSI ID of a specific SCSI device, you can run the SCSI Disk Utilities (refer to page 112). Use the and key s to move between options. Press to display a menu with a selection of values.[...]
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English 109 4 Technical Information Configuring a SCSI Accessory SCSI Device Configuration Menu This menu lets you configure parameters for each SCSI device on the SCSI bus. T o configure a specific SCSI device, you need to know which SCSI ID it uses. T o know the SCSI ID of a specific SCSI device, you can run the SCSI Disk Utilities (refer to page[...]
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4 Technical Information Configuring a SCSI Accessory 110 English • Initiate Wide Negotiation This option determines whether the SCSI channel attempts 16-bit data transfer instead of 8-bit data transfer. • Send Start Unit Command When set to Yes this option reduces the load on your computer’ s power supply by allowing the interface to power -u[...]
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English 111 4 Technical Information Configuring a SCSI Accessory • Plug and Play Scam Support When enabled, this option automatically configures Plug and Play compatible SCSI devices. For SCSI devices that do not support Plug and Play, set this option to Disabled . By default, it is enabled. • Extended BIOS Translation for DOS Drives >1 GByt[...]
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4 Technical Information Configuring a SCSI Accessory 112 English SCSI Disk Utilities When the SCSI Disk Utilities are selected from the initial Options menu, the SCSISelect utility scans the SCSI bus and lists all the SCSI devices on the SCSI bus. The list shows the SCSI ID and name of each SCSI device. Y ou can use this list to discover the SCSI I[...]
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English 113 4 Technical Information Configuring a SCSI Accessory Using the SCSI Configuration Utility The Symbios Logic SCSI Configuration Utility lets you view and change the default configuration for your host adapter and all SCSI devices connected to it, or for individual SCSI devices. Default Settings You Can Change The following two tables sho[...]
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4 Technical Information Configuring a SCSI Accessory 114 English Starting the SCSI Configuration Utility Y ou access the SCSI Configuration Utility by pressing when the message Press F6 to start Configuration Utility... is displayed during the PC W orkstation’ s start-up routine. A further message is then displayed: Please wait, invoking Configur[...]
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English 115 4 Technical Information Configuring a SCSI Accessory Adapter Boot Order This option is only available when you have more than one host adapter installed. It lets you set the order in which host adapters boot. When you select this option the Boot Order menu is displayed. T o change an adapter’ s boot order (from the Boot Order menu), s[...]
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4 Technical Information Configuring a SCSI Accessory 116 English Adapter Utilities Menu When you select (click on and press ) a host adapter from the Main menu, the Utilities menu is displayed: Adapter Setup This option lets you view and change the selected adapter settings. Device Selections This option lets you view and change settings for the de[...]
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English 117 4 Technical Information Configuring a SCSI Accessory Adapter Setup Menu When you select Adapter Setup from the Adapter Utilities menu, the Adapter Setup menu is displayed: The settings in this menu are global settings that effect the selected host adapter and all SCSI devices attached to it. SCAM Support The Symbios Logic BIOS version 4[...]
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4 Technical Information Configuring a SCSI Accessory 118 English Host SCSI ID In general it is not advisable to change your host adapter ID from the default value of 7, as this gives it the highest priority on the SCSI bus. However , if you have two adapters sharing the same SCSI devices, you should give one of the adapters a currently-unassigned I[...]
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English 119 4 Technical Information Configuring a SCSI Accessory Device Selections Menu When you select Device Selections from the Adapter Utilities menu, the Device Selections menu is displayed: This menu provides information about individual SCSI devices attached to the selected host adapter , and the adapter itself. T o make changes to these set[...]
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4 Technical Information Configuring a SCSI Accessory 120 English Device Setup Menu When you select a device from the Device Selections menu, the Device Setup menu is displayed: This menu provides information about an individual SCSI device. T o make changes to these settings, select an item from the list and press . Sync Rate (Mega Bytes/sec) This [...]
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English 121 4 Technical Information Configuring a SCSI Accessory Disconnect This option lets you enable or disable disconnects for the device. T o optimize SCSI bus performance, this option should be set to Enabled when two or more SCSI devices are connected to the host adapter . Set the option to Disable to achieve slightly better performance when[...]
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4 Technical Information Using the ArrayConfig Program 122 English Using the Array Config Program Y ou can use the Array Config TM program to: • Create a new array, and • Manage existing arrays on your system’s hard disk drives. Creating a New Array Before you create a new array , you will need to do the following: ❒ Back up any existing dat[...]
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English 123 4 Technical Information Using the ArrayConfig Program Using Express Setup T o create an array using Express Setup, you will need to do the following: 1 Select the Array Config menu option by pressing the hot key — the letter that appears in a different color. (The hot key letters are underlined in the following instructions). You can [...]
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4 Technical Information Using the ArrayConfig Program 124 English 8 When the next menu appears, select a boot order for the new array . • Select Disk Arra y will be Boot Driv e if you want your computer to boot from the new array. If you selected Optimized for Data Protection in Step 4, booting from an array safeguards the information on your boo[...]
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English 125 4 Technical Information Using the ArrayConfig Program Using Custom Setup T o create an array using Custom Setup, you will need to do the following: NOTE Y ou can also perform most of these advanced options with the HP RAID Device Manager once you’ve completed the installation and the HP RAID Device Manager has been installed. Refer to[...]
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4 Technical Information Using the ArrayConfig Program 126 English NOTE When you select a single hard drive for RAID 0, the drive will be striped and optimized using the ARO-1130’ s cache memory , but no actual array will be created. A single drive optimized in this way , although significantly faster , will not provide the same level of performan[...]
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English 127 4 Technical Information Using the ArrayConfig Program Select L o w-L e v el Format only if the drives were previously formatted on another sy stem or if you are using drives other than new HP accessory drives (where there’ s a possibility of surface defects). Low-level formatting takes a long time for large disk drives. (Refer to the [...]
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4 Technical Information Using the ArrayConfig Program 128 English Managing an Existing Array Y ou can manage an existing array in the following way s: • Making a bootable array • Displaying array information • Deleting an array • Initializing an array • Adding or deleting a spare disks Making the Array Bootable Follow these steps if you w[...]
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English 129 4 Technical Information Using the ArrayConfig Program 3 When the list of arrays appears, highlight the array for which you want information and press . 4 View the information that appears on the screen. This includes array type and status, array size, and information about each disk in the array. 5 Press any key to return to the Disk Ar[...]
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4 Technical Information Using the ArrayConfig Program 130 English NOTE Y ou can identify individual drives by blinking the drive lights while you are running the HP RAID Device Manager software. Refer to the HP RAID Device Manager Software online documentation for more information. Initializing an Array When you create a new array in Custom Setup, [...]
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English 131 4 Technical Information Using the ArrayConfig Program CAUTION A warning appears if you select an array that has partitions. Do not initialize an array with partitions if it contains data you want to keep, because any existing data will be erased. Be especially careful not to initialize your boot array! 5 When the Select Format Mode menu[...]
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4 Technical Information Using the ArrayConfig Program 132 English Follow these steps to add one or two dedicated spares to an already- existing array: 1 Select Disk Arra y Operations from the Main Menu. 2 Select A dd/Delete Spare Driv e from the Disk Array Operations menu. 3 Select the array to which you want to add the dedicated spare. 4 Select A [...]
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English 133 4 Technical Information Using the ArrayConfig Program Optimizing Performance Check HP’ s W orld W ide W eb site for more information on how to optimize the performance of HP FastRAID on your sy stem. Refer to “HP W orld W ide W eb Site” on page 144. T o change HP FastRAID settings: • Click the Start button, select Programs , the[...]
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4 Technical Information Using the ArrayConfig Program 134 English Resolving Problems If you experience problems using the HP FastRAID option, check that: 1 The ARO-1130 adapter BIOS sign-on message appear during bootup? If not, check that the ARO-1130 adapter is properly seated in the RAID port slot. 2 All SCSI bus cables and power cables are conne[...]
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English 135 4 Technical Information Using the ArrayConfig Program 4 The External 16/8-bit Symbios BIOS and the FastRAID BIOS cannot be loaded at the same time in BIOS setup. The Symbios BIOS should be disabled (from the Advanced/External and Internal Wide 16/8-bit SCSI window, disable Option ROM Scan ). This may be fixed in a later version of the B[...]
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4 Technical Information Using the ArrayConfig Program 136 English Frequently Asked Questions Q: Can I boot from an array? A : Yes, you can boot without any problem from an array. Q: If you have two UltraWide SCSI drives connected to the RAID controller, does one of them have to be the bootable drive? A : No, the entire RAID array is bootable rather[...]
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English 137 4 Technical Information Using the ArrayConfig Program The only way to boot on the non-RAID device is to go to the SCSI Select Utility , then select Configure/View Interface Settings. Use the arrow key s to select the SCSI Device Configuration, then in the Include in BIOS Scan option, move to the SCSI Device ID to be disabled and press t[...]
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4 Technical Information Using the ArrayConfig Program 138 English crystal.bk : cryst-4.fb4 Page 138 Monday, March 23, 1998 4:09 AM[...]
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5 Hewlett Packard Support and Information Services crystal.bk : cryst-5.fb4 Page 139 Monday, March 23, 1998 4:09 AM[...]
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5 Hewlett Packard Support and Information Services Introduction 140 English Introduction Hewlett Packard computers are engineered for quality and reliability to give you many years of trouble-free service. T o ensure that your desktop sy stem maintains its reliability and to keep you up-to-date with the latest developments, HP and a worldwide netwo[...]
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English 141 5 Hewlett Packard Support and Information Services Your HP-Authorized Reseller Your HP-Authorized Reseller HP-Authorized Resellers have been trained on HP PC W orkstation equipment and are familiar with its configuration and environment. Authorized Resellers can also answer questions regarding non-HP hardware, software and sy stems as w[...]
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5 Hewlett Packard Support and Information Services HP Support Assistant CD-ROM 142 English HP Support Assistant CD-ROM HP Support Assistant is a yearly subscription service on two CD-ROMs: one for software; the other for support documentation. The software CD-ROM is updated monthly and contains the latest HP drivers and utilities. The documentation[...]
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English 143 5 Hewlett Packard Support and Information Services Hewlett-Packard Information Services Hewlett-Packard Information Services Hewlett-Packard Electronic Information Services are available 24 hours a day , 7 day s a week, ensuring that the most up-to-date information is alway s available. HP Forum on CompuServe The HP Sy stems Forum on Co[...]
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5 Hewlett Packard Support and Information Services Hewlett-Packard Information Services 144 English HP Forum on America Online The HP Forum on America Online is an electronic information and communication service which can be accessed via modem. T o access the HP Forum: • select Keyword Search from the menu, • type HP , • press . This will lo[...]
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English 145 5 Hewlett Packard Support and Information Services Ordering Drivers and BIOS on Diskette Ordering Drivers and BIOS on Diskette Y ou can order diskettes from HP , with the latest versions of drivers, BIOS and software utilities. The diskettes will be delivered by mail. Information for ordering diskettes is set out in the tables below: T [...]
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5 Hewlett Packard Support and Information Services HP Support Services 146 English HP Support Services Hewlett-Packard provides a three-year hardware warranty which includes on-site service during the first year after purchase, and a return service during the second and third years after purchase. This warranty coverage will apply from the nearest [...]
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English 147 5 Hewlett Packard Support and Information Services Hewlett-Packard Telephone Support Hewlett-Packard Telephone Support HP North American Customer Support Center Assistance from the HP North American Customer Support Center is available Monday to Friday , 7:00 am to 6:00 pm Mountain time. The number is: +1 (970) 635-1000 HP European Cust[...]
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5 Hewlett Packard Support and Information Services Lifeline Telephone Support 148 English Please have the following information ready when you call so that your enquiry can be dealt with quickly: • Your HP PC Workstation model number and serial number. • The operating system version and the configuration. • A description of the software insta[...]
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English 149 5 Hewlett Packard Support and Information Services HP Network Phone-in Support Service (NPS) HP Network Phone-in Support Service (NPS) The HP Network Phone-in Support Service (NPS) provides fast access to HP experts in networked Multivendor environments. It can help you to: • Resolve complex network problems. • Leverage HP’s allia[...]
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5 Hewlett Packard Support and Information Services Summary 150 English Summary The table below summarizes the services and support available from HP or authorized resellers. Service Covers Period covered Response time Fee When available Purchase from Basic Warranty Parts and labor for HP products: first year on-site parts & labor; second and th[...]
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English 151 5 Hewlett Packard Support and Information Services Hewlett-Packard Marketing Headquarters Hewlett-Packard Marketing Headquarters Should you wish to contact Hewlett-Packard, check your local telephone directory for the HP Sales and Service Office near you. If you cannot find a convenient HP office, you can write to one of the major HP Sa[...]
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5 Hewlett Packard Support and Information Services Hewlett-Packard Marketing Headquarters 152 English crystal.bk : cryst-5.fb4 Page 152 Monday, March 23, 1998 4:09 AM[...]
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English 153 Glossary 8-bit SCSI Also called narrow SCSI. Ultra narrow SCSI provides data transfer rates of up to 20 MB per second. 10/100BaseT Refers to the 100 Mbit/s network technology over category 5 UTP (unsheilded twisted pair) cable that is compatible with the proposed IEEE 802.3 standard. This technology, which takes the CSMA/CD protocol to [...]
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154 English Glossary computer. It is used to store information that must be maintained, such as your computer’s configuration. controller A device that enables another device (such as a hard disk) to communicate with the computer. DAT Digital Audio Tape. DIMM Dual In-line Memory Module. These memory modules provide a 64- bit data path for improve[...]
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Glossary English 155 jumper An electrically-conductive part that is used to connect two or more points on a circuit board. Commonly used to select configuration options. LAN Local Area Network. A general- purpose communications network that interconnects a variety of devices within a limited geographical area. A LAN might connect computers on adjac[...]
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156 English Glossary Polyphonic More than one voice played simultaneously. Plug and Play Plug and Play is an architecture designed to simplify installation and configuration of new devices in a PC. POST Power-On Self-Test. A series of tests your computer performs when you switch the computer on. Q-Sound Audio-processing technique to simulate reverb[...]
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Glossary English 157 Synthesizer Hardware for generating audio from software. Typical methods used are FM synthesis and wave table synthesis. terminator A resistor at the end of a data connection cable that prevents the signal from reflecting back along the cable. Total harmonic distortion A specification for quantifying the fidelity of audio proce[...]
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158 English µ -law A method of data compression that enables the sampling of sound at a resolution of 16 bits, but that generates the same quantity of data as an 8-bit sampling rate. crystal.bk : glossary.fb4 Page 158 Monday, March 23, 1998 4:09 AM[...]
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Index 159 Symbols µ-law, defined, 158 Numerics 10/100BaseT, defined, 153 10BT/100 BaseTX LAN interface, 4 16-bit SCSI connector, on system board, 96 defined, 153 8-bit SCSI connector, on system board, 96 defined, 153 A accessories installing, 23 supported, 24 accessory board installing, 50 activity light hard disk, 9 network, 9 Adaptec RAIDport ad[...]
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160 Index DIMM defined, 154 DIMMs slots, on system board, 96 Disk Array Operations, 128, 130 disk drives installing, 36 disk striping, 39, 94 features, 92 display connecting, 3 Display Arrays, 128 Display Boot Order, 128, 134 displaying array information, 129 DMA channel defined, 154 used by PC Workstation, 86 drivers obtaining via World Wide Web, [...]
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Index 161 defined, 154 IRQ line defined, 154 ISA slots, on system board, 96 J jumper defined, 155 K keyboard, 13 browsers, 14 connecting, 3 troubleshooting, 65 L LAN defined, 155 LINE IN jack, 5 LINE OUT, 5 LINE OUT jack impedance, 89 lock button, 9 lock/suspend key, 14 M making the array bootable, 128 mass storage defined, 155 mass storage devices[...]
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162 Index R RAID option and RAIDport, 94 RAM defined, 156 removing power supply, 29 replacing power supply, 30 resolution defined, 156 resolutions, 90 RJ-45 connector, 4 RJ-45 connector, 4 ROM defined, 156 S safety information, vi sampling defined, 156 sampling rate defined, 156 SCAM defined, 156 SCSI cables, 42, 45, 48 defined, 156 external connec[...]
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Index 163 PC Workstation, 57 printer, 66 Setup, 73 software, 72 U unpacking the PC Workstation, 2 URL for HP World Wide Web site, 144 using FastRAID, 94 V video controller defined, 157 video memory installing, 34 video resolutions, 90 view menu, 133 voices defined, 157 voltage monitoring, 15 volume key, 15 VRM socket on system board, 96 W WAV files[...]
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Regulatory Information and Warranty crystal.bk : bckmttr.fb4 Page 165 Monday, March 23, 1998 4:09 AM[...]
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166 English Regulatory Information DECLARA TION OF CONFORMITY according to ISO/IEC Guide 22 and EN 4501 4 Manufacturer’s Name: HEWLETT -P A CKARD Manufacturer’s A ddress : 5 A v enue Raymond Chanas 38320 Eybens FRANCE Declares that the product: Product Name: HP Ka y ak XU & XW PC W orkstation Model Number: Conforms t o the follo wing Produc[...]
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English 167 FCC (for USA only) Federal Communications Commission Radio Frequency Interference Statement W arning: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a resident[...]
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168 English Notice for the United Kingdom The HP Kayak XU and XW PC W orkstations are approved under approval number NS/G/1234/J/100003 for indirect connection to Public T elecommunication Sy stems within the United Kingdom. Notice for the Netherlands Bij dit apparaat zijn batterijen geleverd. W anneer deze leeg zijn, moet U ze niet weggooien maar [...]
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English 169 HP Hardware Warranty Important: This is your hardware product warranty statement. Please, read it carefully. W arranty terms may be different in your country. If so, your Authorized HP Dealer or Hewlett-Packard Sales and Service Office can give you details. HP products may contain remanufactured parts equivalent to new in performance or[...]
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170 English Limitation of Liability and Remedies THE REMEDIES PROVIDED ABOVE ARE THE CUSTOMER'S SOLE AND EXCLUSIVE REMEDIES. IN NO EVENT SHALL HP BE LIABLE FOR ANY DIRECT , INDIRECT , SPECIAL, INCIDENT AL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON W ARRANTY , CONTRACT , TORT , OR ANY OTHER LEGAL THEORY . The foregoing limitation of liability [...]
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English 171 Obtaining Parts Warranty Service When parts warranty service applies, the customer may be required to run HP-supplied diagnostic programs before a replacement part will be dispatched. The customer must be prepared to supply proof of purchase. The customer shall return some defective parts upon HP demand. In that case, HP will prepay shi[...]
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172 English TRANSFER OF RIGHTS IN SOFTWARE. Customer may transfer rights in the software to a third party only as part of the transfer of all rights and only if Customer obtains the prior agreement of the third party to be bound by the terms of this License Agreement. Upon such a transfer , Customer agrees that his/her rights in the software are te[...]
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Characteristics: Description: Weight (excl. keyboard and display) 17.1 kilograms (37.6 pounds). Dimensions 41.1 cm (max.) (D) by 21 cm (W) by 41. 4 cm (H) (16.18 inches (max) by 8.27 inches by 16.30 in ches). Footpr int 0.09 m 2 (0.95 sq ft ) . Storage te mperature -40 °C to 70°C (-40 °F to 158 °F). Storage humidity 8% to 80% (re lative). Opera[...]
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50% Part Number D 5699-90001 Printed in EU Paper not ble ached w ith chlo rine PC Workstation Documentation Road map If you want to ... HP User’s Guide Setting Up and Using Your PC Workstat ion Set up y our co mput er Learn how to use your HP PC Workstation’s h ardware and softwar e Learn h ow to us e your operating system Learn how to upgrade [...]