HP Deskjet D4260 инструкция обслуживания

HP Deskjet D4200 Printer series HP Photosmart Software Help[...]

© 2007 Hewlett-Packard Development Company, L.P. Hewlett-Packard Com pany notices The information contained in this document is subject to change without notice. All rights reserved. Repro duction, adaptation, or translation of this material is prohibited without prio r written permission of Hewlett-Packard, except as allowed unde r copyright laws[...]

Contents 1W e l c o m e .... ...................... ......................... .......................... ................... ............................ ........5 2 Special featur es ................................... ................................... ............................................ ......7 3 Get started The printer at a glance ...[...]

Share photos with fr iends and family ................ ...................... .................... .................. ...........34 Other photo projects .................... ............... ................................................... .................... ......34 8 Print other document s Print e-mail ............. ............. ............[...]

11 Maintenance Install print cartri dges ...................................................................................................... ........64 Print cartridge co mbinations ........................................................ ......................................64 Selection numbers .................... ............................[...]

Problems with bord erless documents .................. ...................... ................. ...................... .......91 Borderless printing gu idelines .......................... .................................... .............................91 Part of the photo is faded .................................... .............................[...]

1W e l c o m e Welcome to the HP Deskjet D4 200 Printer series Help. This gu ide primarily exp lains how to print photos from memory cards, digital camera s, and other USB devic es. For details on how to use your computer and the printer t ogether, see t he followi ng table an d select an appropriate to pic. You can also use the table of con tents [...]

Section Description HP support Find out how to contact HP support. Troubleshoo ting Find a solution to a hardware or software problem. Order supplies Learn how to order supplies for the printer. Specifications Learn about the paper capacity, requir ements, and other specifications for the printer. HP inkjet supplies recyc ling program Find out how [...]

2 Special features Congratulations! You have purchase d an HP Deskj et printer that is equipped with several exciting features: • Borderless pri nting : Use the entir e page surfac e when prin ting photos and brochures with the borderless printing featu re. • Six-ink upgradeable printing : Enhance photo printing w ith a photo print cartridg e ([...]

3 Get started • The printer at a glance • Buttons and ligh ts • Paper trays • Print cartridges • Ink-backup mode The printer at a glance Click the links below to learn about the p rinter featur es. 1 Buttons and lights 2 Front USB port 3 Paper trays 8 Get started[...]

1 Print cartridges 2 Ink-backup mode 1 USB port The printer at a glance 9[...]

Buttons and lights Use the printer buttons to turn the printer on and off, cancel a print job , restart a job, and open HP Photosmart So ftware. The print er lights give you visual cues abou t the status of the printer. 1 Power button and light 2 Print Cartridge Status lights 3 Photosmart Essential button 4 Resume button and light 5 Front USB port [...]

Power button an d light Use the Power button to turn the printer on a nd off. It can take a few seconds for the printer to turn on after you press th e Power button. 1 Power button and light The Power light flashes w hen the printer is processing. CAUTION: Always use the Power but ton to turn the printer on and of f. Using a power strip, surge prot[...]

Print Cartridge Status lights The Print Cartridg e Status lights are lo cated in the center of the control pan el. For more information, see Print cartridges . 1 Print Cartridge Status lights 1 Tri-color print cartr idge light 2 Black/Photo print cartridge light Chapter 3 12 Get started[...]

1. The left status light represe nts the tri-color print cartridge, which is insta lled in the lef t side of the print cartri dge cradle. • The light is o n and solid when the tri-color print cartri dge is low on in k. • The light flash es when the tri-color p rint cartrid ge needs to be serviced. 2. The right status light repre sents the black[...]

Resume button and lig ht The Resume light f lashes when an action i s required, such as loading paper or clearing a paper jam. Wh en the problem is sol ved, press the Resume b utton to con tinue printin g. 1 Resume button and light Front USB port lights To transfer photos fr om a digital camera, exte rnal card reader, or USB flash dri ve, just plug[...]

NOTE: You can al so use the front USB port to downloa d images from ex ternal card readers, USB flash drives, and other USB devices. Cancel icon The printer has a Cancel i con located to t he left of the Power butto n. When the printe r is busy, the Power butt on functions li ke a Cancel button. 1 Cancel icon Pressing the Power button during a prin[...]

Unfold the paper trays To unfold the paper trays 1. Lower the input tray. 2. Lower the output tray. 3. Pull out the output-tray extensio n. Chapter 3 16 Get started[...]

Input tray The input tray hol ds paper or other media. 1 Input tray Paper guide Print on different sizes of me dia by sliding the paper guide to the right or to the left . Output tray Printed pages are deposit ed in the outp ut tray. 1 Output tray Paper trays 17[...]

Raise the output tray to load paper or other medi a. Lower the output tr ay before printing. To prevent paper f rom falling ou t of the output t ray, pull out bo th sections of the output- tray extension. I f you are printing in the Fast Draft mode, raise the output-tray extensi on stop. 1 Second section of output-tray extension 2 Output-tray exten[...]

4. Raise the output tr ay. 5. Raise the input tray. Print cartridges Three print cartridge s can be used with the p rinter. 1 Black print cartridge 2 Tri-color pr int cartri dge 3 Photo print cartridge For information abou t using the print cartrid ges, see the fo llowing topics: • Use print cartridges • Replace print cartri dges Print cartridg[...]

Use print cartridges The print cartri dges can be used in the following w ays: • Everyday printing : Use the black and t ri-color print cartridges fo r everyday print jobs. • Quality col or photos : For more vi brant colors when printin g color photogra phs or other special document s, remove the black print cartridge and in stall a photo print[...]

NOTE: When the printer operates i n ink-backup mode, a m essage is displayed on screen. If the message is displayed an d two print cartridges are inst alled in the printer, verify that the prote ctive piece of plasti c tape has been removed from each print cartridge. When plastic tape covers the prin t cartridge contact s, the printer canno t detec[...]

4 Connect the printer • USB USB The printer connect s to the computer wit h a universal serial bus (USB) cable. NOTE: For best printing perf ormance, use a USB 2.0 compa tible cable. For instructions ab out connecting the printer with a USB cable, se e the Setup G uide that came with the printe r. NOTE: A USB cable might not be packaged with your[...]

5 Print using the Photosmart Essential button To quickly print photos, use the Photosmart Essential butto n. • About the Photosmart Essential button • About the HP Ph otosmart Software About the Photosmart Essential button The Photosmart Essentia l button is locate d on the front panel of the printer. When you press the butt on, the HP Photosma[...]

6 Print photos using the front USB port You can transfer photo s from a digital ca mera, external card reader, or USB flash drive to your computer, and then print them. For more inf ormation, check the follow ing topics: • About the front USB port • Print photos from the front USB port • About the front USB port lights About the front USB por[...]

To print from the front USB port 1. Load photo paper into the printer. For instructions abou t loading photo p aper, click one of th e following op tions: • Print borderless photos • Print photos with a border 2. Connect your camera or other USB device t o the front USB port using a USB cable. The green Connectio n light should be illum inated.[...]

1 Connection light 2 Error light Chapter 6 26 Print photos using the front USB port[...]

7 Print photos The printer software o ffers several features th at make printing d igital photos easier a nd improve phot o quality. Learn ho w to print ph otos Print a borderless photo . Print a photo with a border . Learn how to perform other ph oto printing tasks •U s e t h e photo print cartridge for great co lors and virtually grain-free pho[...]

Prepare to print 1. Raise the output tray. 2. Slide the paper guide all the way to the left. 3. Verify that the photo paper is fl at. 4. Place the photo paper in the right side of the input tray. The side to be printed on should face down an d the short edge should po int towards the p rinter. If you are using photo paper that has a tear-off tab, v[...]

4. In the Printing Shortcuts list, click Photo Printing-Borderless , an d then select th e following o ptions: • Print Quality : Normal or Be st NOTE: For maximum dpi quality, go to the Features tab, and then click Maximum dpi in the Print Quality drop-down list. • Paper Type : An appropriate phot o paper typ e • Paper Size : An appropriate b[...]

Prepare to print 1. Raise the output tray. 2. Slide the paper guide all the way to the left. 3. Verify that the photo paper is fl at. 4. Place the photo paper in the right side of the input tray. The side to be printed on should face down an d the short edge should po int towards the p rinter. NOTE: Some paper sizes mi ght extend beyo nd the edge o[...]

4. In the Printing Shortcuts list, click Photo Printing-w ith white bord ers , and then select the following optio ns: • Print Quality : Normal or Be st NOTE: For maximum dpi quality, go to the Features tab, and then click Maximum dpi in the Print Quality drop-down list. • Paper Type : An appropriate phot o paper typ e • Paper Size : An appro[...]

To install th e photo print cartri dge ▲ To install the p hoto print cartri dge, remove the black print cartridge from t he printer, and then inst all the photo print cartridge in the right side of the prin t cartridge cra dle. NOTE: To learn how to install a pr int cartridge, see Installation instructions . To protect a pri nt cartridge whe n it[...]

exposure time, type o f flash, and color satu ration, and stores it in the image file. T he printer software then uses this informat ion to automati cally perform im age-specific enhancements to create outstanding phot os. To print Exif Print -enhanced photos, you must have the following items: • A digital ca mera that suppo rts Exif Print • Ex[...]

NOTE: For higher-quality ph otos, use HP Premium Plus Pho to Paper and set the print quality to Best or Maximum dpi . Share photos with friends and family If you have installed the HP Photosma rt Software, you can use HP Pho tosmart Share to easily share imag es by e-mail without t he use of large file attachments. HP Photosmart Share lets yo u: ?[...]

8 Print other documents E-mail Documents Letter s Envelopes Postcards Hagaki cards Index cards Labels CD/DVD tattoos Transparencies Brochures Greeting cards Booklets Poster s Iron-on transfers Printing tips : Minimize your cost and ef fort while ma ximizing the qualit y of your printouts with printing tip s . Printer software : Learn about the prin[...]

5. Slide the paper guide firmly agai nst the edge of t he paper. 6. Lower the output tray. Print 1. Open the Printer Properties dialog box . 2. Click the Printing Shortcuts tab. 3. In the Printing Shortcuts list, click General Ever yday Printing or Fast /Economica l Printing , and then speci fy the following p rint settings: • Paper Type : Plain [...]

5. Slide the paper guide firmly ag ainst the edge of the paper. 6. Lower the output tray. Print 1. Open the Printer Proper ties dialog box . 2. Click the Printing Shortcuts tab. 3. In the Printing Shortcuts list, click General Everyd ay Printing , and the n specify the following p rint settings: • Paper Type : Plain paper • Paper Size : An appr[...]

5. Slide the paper guide firmly agai nst the edge of t he paper. 6. Lower the output tray. Print 1. Open the Printer Properties dialog box . 2. Click the Printing Shortcuts tab. 3. In the Printing Shortcuts list, click Presentation Printing , and then specify t he following print set tings: • Paper Type : Plain paper • Paper Size : An appropria[...]

5. Slide the paper guide firmly ag ainst the edge of the envelopes. 6. Lower the output tray. Print 1. Open the Printer Proper ties dialog box . 2. Click the Features tab, and then select the followi ng print setting s: • Paper Type : Plain paper • Size : An appropriate envelope size 3. Select any other print setting s that you want, and then c[...]

Print 1. Open the Printer Properties dialog box . 2. Click the Featur es tab, and then spec ify the follo wing print setting s: • Paper Type : Click More , click Specialty Papers , and then select an appropriat e card type. • Print Quality : Normal or Best • Size : An appropriate card size 3. Select any other print settings that you want , an[...]

Print 1. Open the Printer Proper ties dialog box . 2. Click the Features tab, and then specify the followi ng print setti ngs: • Paper Type : Click More , click Hagaki , and then select an appropriate hagaki card type. • Print Quality : Normal or Be st • Size : An appropriate hagaki card size 3. Select any other print setting s that you want,[...]

Use the What's Thi s? help to learn about t he features th at appear in the Pri nter Properties dialog box. NOTE: If an out-of-paper message is displaye d, see Out-of-paper message for help in resolving the problem. Print labels Guidelin es • Use only pape r, plastic, or cle ar labels that are de signed specifica lly for inkjet prin ters. ?[...]

3. In the Printing Shortcuts list, click General Everyd ay Printing , and the n specify the following p rint settings: • Paper Type : Plain paper • Paper Size : An appropriate pape r size 4. Click OK . Use the What's This? help to lea rn about the f eatures that app ear in the Printe r Properties dialog box. Print CD/DVD tattoos NOTE: This[...]

Print 1. Open the Printer Properties dialog box . 2. Click the Feature s tab, and then specify the print sett ings in the order shown below : • Size : 5x7in. • Paper Type : Click More , click Specialty Pa pers , and then click HP CD/DVD Tattoo . • Print Quality : Best NOTE: If you are using the HP Photosmart Essenti al Software, click th e Ad[...]

3. In the Printing Shortcuts list, click Presentation Printing , and then spec ify the following prin t settings: • Paper Type : Click More , and then select an app ropriate transparen cy film. • Paper Size : An appropriate pape r size 4. Select any other print setting s that you want, and then click OK . Use the What's This? help to lea r[...]

4. Specify the following print se ttings: • Print Quality : Best • Paper Type : Click More , and then select an ap propriate HP inkje t paper. • Orientati on : Portrait or Landscape • Size : An appropriate paper size • Two-sided printing : Manual For more info rmation, se e Two-sided printing . 5. Click OK to pr int. Use the What's T[...]

1. Open the Printer Proper ties dialog box . 2. Click the Features tab, and then specify the followi ng print setti ngs: • Print Quality : Normal • Paper Type : Click More , and then select an appropr iate card type . • Size : An appropriate card size 3. Select any other print setting s that you want, and then click OK . Use the What's T[...]

5. Slide the paper guide firmly agai nst the edge of t he paper. 6. Lower the output tray. Print 1. Open the Printer Properties dialog box . 2. Click the Printing Shortcuts tab. 3. In the Printing Shortcuts list, click Two-sided (Duplex) Printing . 4. In the Print On Both Sides dr op-down list, select on e of the following bi nding options: • Lef[...]

Print posters Guidelines • For poster printing , sections of the poster are automa tically arranged o n individual sheets that can be taped together . After the sections of a poster have been printed, trim the edges of the sheets and tape the sheet s together. • Do not exceed the input tray capacity: 10 0 sheets of paper. Prepare to print 1. Ra[...]

4. In the Poster Printing drop-down list, select the number of sheets for the poster. 5. Click the Select Tiles button. 6. Check that the number of tiles that are selected matches the number of sheets for the poster, and t hen click OK . 7. Select any other print settings that you want , and then click OK . Use the What's This? he lp to learn [...]

Print NOTE: If your sof tware program incl udes an iron-on transfe r printing feature, follow the instructions that a re provided with the sof tware program. Otherwise, follow the instructions below . 1. Open the Printer Proper ties dialog box . 2. Click the Features tab, and then specify the followi ng print setti ngs: • Print Quality : Normal o[...]

9 Printing tips Check your printer • Connect the printer to your computer. • Print a test page . Save time •U s e t h e Printing Shortcuts tab. • Set the order that the pa ges print. Save money •U s e Fast/Economical printing . •P r i n t multiple page s on a single shee t of paper . •P r i n t i n grayscale . • Print a two-side d d[...]

NOTE: When yo u select a printing sh ortcut the ap propriate printi ng options ar e automatically displ ayed. You can leave them as is or change them. Use printing shortcuts Use the Printing Shortcuts ta b for the following print tasks: • General everyday prin ting • Photo printing–bo rderless • Photo printing–wit h white borders • Fast[...]

To use Fast/Econo mical printi ng 1. Open the Printer Properties dialog box . 2. Click the Printing Shortcuts tab. 3. In the Printing Shortcuts list, click Fast/Economical Printin g . 4. Specify the print settings that you want , and then click OK . General Everyday printing Use General Everyday print ing to print docum ents quickly. • Documents [...]

Print quality settings • Fast Draft produc es draft-quality ou tput at the faste st printing spe ed, while usin g the least amount of i nk. • Fast Norm al produces higher qual ity output th an the Fast Draft set ting and p rints more quickly than the Normal setting. • Normal provides the best balance betwe en print qualit y and speed and i s [...]

To print in Ma ximum dpi mode 1. Open the Printer Properties dialog box . 2. Click the Featur es tab. 3. In the Paper Type drop-down list, click More , and then select the appropriat e paper type. 4. In the Prin t Quality drop-down list, click Maximum dpi . NOTE: To view the maxim um dpi that the H P Deskjet printer will p rint, click Resolution . [...]

3. In the Size drop-down list , select Custom . The Custom Paper Size dialog box is displayed. 4. In the Name box, type a name for the custom pa per size. 5. In the Width and Length boxes, type the dimensions of th e custom paper size. The minimum and maximum dimensions are di splayed beneath Width and Le ngth. 6. Click the unit of measurement: Inc[...]

To previ ew a printed document 1. Open the Printer Properties dialog box . 2. Click the Featur es or th e Color tab. 3. Select the Show preview before printing check box. 4. Select any other print settings that you want , and then click OK . Before the documen t prints, a preview is displayed. 5. Do one of the followi ng: • Click OK to print the [...]

To print a two-sided document wi th a book bindin g ▲ Follow the instructions for basic two-side d printing. To print a two-sided document with a tablet binding 1. Open the Printer Proper ties dialog box . 2. Click the Features ta b. 3. In the Two-sided pri nting drop-d own list, clic k Manua l . 4. Select the follow ing check boxes: • Flip Pag[...]

10 Printer software • Make the HP Deskjet the default printer . • Set the default pri nt settings for all docume nts. •U s e t h e Printer Properties dialog box to sele ct printing op tions. •U s e t h e What's This? help to learn more abou t specific print sett ings. • View t he Ink Status window for th e approximate ink le vel of e[...]

To save time when printi ng, set the defau lt print settings to options that you use o ften. That way, you do not have to speci fy the options every tim e you use the printer. To change the defa ult print settings 1. Double-click the HP Digi tal Imaging Monitor icon on the righ t side of the Win dows taskbar. 1 HP Digital Imaging Monitor icon The H[...]

NOTE: The path to the Printer Properties dialog bo x can vary depending on the software prog ram you are using. What's This? help Use the What's This? help to learn about the featur es that you see on the Printer Properties dialog box. What's This? help Use What's Thi s? help to learn more about the available print ing options. [...]

Download printer software updates Download the latest printer so ftwa re update every few mo nths to ensure you h ave the latest f eatures and im provements. To download a pri nter software update 1. Make sure you are connected to the Internet. 2. From the Wi ndows Start menu, click Programs or All Programs , poi nt to HP , and then click HP Update[...]

11 Maintena nce • Install print cart ridges • Align print cartridges • Automatically clea n print cartridges • Calibrate prin t quality • View estimated ink l evels • Maintain the printer body • Remove ink from y our skin and clothing • Manually clean prin t cartridges • Maintain print cartridges • Printer Toolbox Install print [...]

You can find the sele ction number in thre e places: • Selection num ber label: Look at t he label on th e print cartrid ge that you are replacing. 1 Selection number label • Printer document ation: For a list of print cartridge sele ction numbers, see the reference guide th at came with the prin ter. • Print Cartridge Inf ormation dialog box[...]

5. Press down on the print cartridge, and the n slide it out of the print cartridge cradle. 6. Remove the replacement print cartridge from its packaging and carefully remove the plastic tape. Hold th e print cartridge so that the cop per strips are on the bottom and facing towa rd the printer. 1 Remove p lastic ta pe CAUTION: Do not touch the prin [...]

7. Slide the print cartridge at a slight upward angl e into the cradle u ntil the cartrid ge snaps into pl ace. 8. Close the printer co ver. Align the print cartri dges for optimum print qu ality. For information a bout storing print cartri dges, see Maintain prin t cartridges . For information about recycling empty print cartridges, see HP inkjet [...]

To clean the prin t cartridges 1. Open the printer Toolbox . 2. Click Clean the Print Cartridges . 3. Click Clean , and then follow the onscreen inst ructions. If your documents are st ill faded after cle aning, manually clea n the print cartridg e contacts . CAUTION: Clean print cartridges only wh en necessary. Unnecessary cleaning wastes ink and [...]

Maintain the printer body Because the HP Deskjet eject s ink onto the paper in a fine mist, ink sm udges will eventually appear. To remove smudges, stai ns, or dried in k from the exterior 1. Turn off the HP Deskjet, and th en disconnect the powe r cord. 2. Wipe the outside of the HP Deskje t with a soft cloth th at has been lightly moisten ed with[...]

To prepare to clean 1. Open the HP Deskjet cover. 2. Wait until the print cartridge cradl e moves to the right sid e of the HP Deskjet and is idle and qu iet. 3. Remove the print cartridges and place th em on a piece of paper, with th e copper strips facing up. CAUTION: Do not leave the prin t cartridges outside the H P Deskjet for more than 30 min[...]

Print cartridge storage and handling Follow these gu idelines to help ma intain HP prin t cartridges and e nsure consistent pri nt quality: • Install the cartridge on or be fore the Install by date, which is printed on the cart ridge package. • When you remove a photo pri nt cartridge fr om the printer, store it in a print cartridge protector t[...]

To remove the pr int cartridge from th e print cartridge protector 1. Press down and back on the top of the protect or to release the prin t cartridge. 2. Sli de the print cartri dge out of the protec tor. CAUTION: Do not drop the p rint cartridge. Dr opping the prin t cartridge can damage it. Printer Toolbox The printer T oolbox contain s a number[...]

12 Troubleshooting • Error messages • Installation p roblems • Printer lights ar e on or flashing • Printer does not p rint • Document prin ts slowly • Print cartridge pro blems • Paper problems • Photos do not print corr ectly • Problems with borderless docu ments • Print quality is poo r • Document is mispri nted • I press[...]

"Print cartridge is in the wrong slot" me ssage If you receive thi s error message, the print cartridge is installe d in the wrong side of the print cartridg e cradle. Foll ow the instructions in " Print cartridge is in the wr ong slot" message to resolve th e probl em. "Printing in ink- backup mode" messag e If you re[...]

Solution: To resolve the pr oblem 1. Make sure that no USB devices other tha n the printer, the keyb oard, and the mouse are connect ed to the compu ter. 2. Disconnect and reconnect t he USB cable. 3. Make sure that the printer is conn ected directly to a USB port on the computer (instead of through a U SB hub). 4. If the installation program still[...]

Printer name doe s not appear Solution: If the printer software seem s to install co rrectly, but t he printer name doe s not appear in the l ist of printers wh en you click Print on the File menu or in th e Printers folder in Control Panel, try reinsta lling the printe r software. To reinstall the printer software 1. Quit any antivirus programs or[...]

What the flashing light means The printer lights i ndicate the prin ter status. 1 Power light 2 Print Cartridge Status ligh ts 3 Resume l ight Power light is flashing 1 Power light If the Power light is flashi ng, the printer is preparing to print . The light stops flashi ng when the printer has received all dat a. Printer lights are on or flashing[...]

Resume light is flashing 1 Resume light If the Resume li ght is flashing , check the followin g conditions: • The printer mi ght be out of pape r. Place paper in the inpu t tray, and then press the Resume button. • There might be a p aper jam. For information about clearing a pa per jam, see Paper jam . • The printer mi ght be stalled. For mo[...]

Print Cartridge Status lights are on or flashing The printer has two print cart ridge status lig hts. 1. The left status light represe nts the tri-color print cartridge, which is insta lled in the lef t side of the print cartri dge cradle. 2. The right status light repre sents the black or the ph oto print cartridge. One of these print cartridges i[...]

Front USB port lights a re flashing If the front U SB port lights are flashing , follow the i nstructions in Fron t USB port ligh ts are flashing . Printer does not print • Verify the following • Check the printe r lights • Check the printer cable conn ection • Clear the print queue • Printer is stalled • If the prin ter still do es not[...]

• If you are connect ing the printer through a U SB hub, make sure the h ub is turned on. If the hub is on, t ry connecting the p rinter directly to your comp uter. • Try connecting the USB cable to another USB port on your computer. After you check the connections, try restarting your compu ter. Turn your printer off and then on again. NOTE: F[...]

If there are no loo se or broken parts, fol low these steps: 1. Check for and remove any obstacles, such as packing tape or materials, t hat prevent the print cartridg es from moving back and f orth. 2. Make sure the print cartridges are installe d securely in t he print cartridge cradle . For more information, see Installation instructions . 3. Ma[...]

For information abou t updating the p rinter software, see Do wnload printer softwa re updates . Computer do es not meet system requir ements If your computer does n ot have enough RAM or a l arge amount of free spa ce on the hard drive, the prin ter processing tim e will be long er. 1. Verify that the comp uter hard disk space, RAM, and processor [...]

3. Check the list of print cartridges that ca n be used in the printer. a . Open the printer Toolbox . b . Click the Estimated Ink Levels tab. c . Click the Print Cartridge Informa tion button and view the list of print cartridge selection numbe rs. The refere nce guide that ca me with the printe r also shows the p rint cartridge selection n umbers[...]

"Print cartridg e is in the wrong slo t" message Cause: If you receive this error message, the prin t cartridge is installed in the wrong side of the print cartri dge cradle. Solution: Alw ays install the tri-c olor print cartridge in the left print cartrid ge cradle compartment. Install the black or pho to print cartridge in th e right p[...]

removed from each print cart ridge. When plastic ta pe covers the print cart ridge contacts, the pr inter cannot detect that the print cartridge is in stalled. To remove plastic ta pe from a pr int cartrid ge ▲ Hold the print cartri dge so that the copp er strips are on the bottom a nd facing toward the printe r, and then carefully remove th e pl[...]

4. Remove the rear access door. Press the hand le to the right, and th en pull out the door. 5. Remove any paper that is inside the prin ter by pulling it out from the back of the printer. If you are prin ting labels , verify that a labe l did not b ecome detached fro m the label sheet while passi ng through the pri nter. 6. Repla ce the rear acce [...]

Printer does not feed paper Solution: Try one or more of the f ollowing solution s: • Reduce the number of sheets in the input tr ay. • Remove the pa per from the i nput tray, and t hen reload it. • Use a different t ype of paper. Printer ejects paper Solution: If the printer ej ects the paper, t ry one of the f ollowing solutions: • Verify[...]

Paper mig ht be loade d imprope rly The printer might prin t on multiple shee ts of paper at once if t he paper is loaded t oo far toward the back of t he printer or if the p aper guide is not po sitioned firml y against the paper. Reload t he paper into the pa per tray, pushin g the paper unt il you feel resist ance, and then slide the pa per guid[...]

Horizontal li nes appear o n a photo Solution: If light or dark hori zontal lines ap pe ar on photos, follow thi s procedure: 1. Clean the p rint cartridges. 2. Reprint the photo. 3. If horizontal lines still occur, perform a print quality calibration . A black and a tri-colo r print cartridge m ust be instal led for print quality cali bration. 4. [...]

Verify that the phot o paper is not curled. If the photo paper is curle d, place the paper in a plastic bag and ge ntly bend it in th e opposite direct ion of the curl unti l the paper lies flat. If the pr oblem persists, then u se photo paper that is not curled. For instructions abou t preventing photo p aper from curling, see Store and handl e ph[...]

• If printing in grayscale, select High Quality un der Print in Gr ayscale on the Color tab. • Do not print bord erless documents in i nk-backup mode. Alw ays have two print cartridges inst alled in the pri nter when printing borderless document s. For more information, see Ink-backup mode . Streaks appear in a light po rtion of a photo Solutio[...]

3. If horizontal lines st ill occur, perform a p rint quality calibration . A black and a tri-color prin t cartridge must be installed for print qu ality calibratio n. 4. Reprint the phot o. Image is printed at an angle Solution: Verify that no problem exists w ith the source ima ge. For example, if you are prin ting a scanned image, verify th at t[...]

Fading occurs on the e dges of a photo Verify that the photo paper is not curled. If the photo paper is curled, pl ace the paper in a plastic bag and g ently bend it in the op posite direction o f the curl until th e paper lies flat. If the prob lem persists, then use photo paper t hat is not curled. For instruction s about preventi ng photo paper [...]

For most paper types If the photo has a n unwanted border , try one of the foll owing solutions: • Align the print cartridg es . • Open the Printer Proper ties dialog box , click the Features tab, an d verify that th e selected paper size matches bot h the paper size that t he photo is formatt ed for and the size of the paper th at is loaded in[...]

Print quality is poor If you are having prob lems with print qu ality, try the solu tions in this sect ion and observe the follow ing guideli nes: • Replace refil led or empty cart ridges. • Check the device set tings to make sure that the print mode and pape r selection is correct for the paper an d the task. For more information, see Select a[...]

Prints are faded Solution: • Verify that neithe r of the print cartri dges is low on ink. For more info rmation, see View estimated ink levels . If a print cartridg e is low on ink, consider replacing t he print cartridge. F or the correct part nu mbers, see the reference guide that came with the pri nter. • Verify that a bl ack print cartridge[...]

• The print cartridg es might be out of in k. Replace one or both empt y print cartridges. For more info rmation, se e View estimated in k levels . • You might be trying to print a bo rderless documen t with only the black print cartridge installed. Wh en printing a borderless document, a lways have the tri- color print cartri dge and a black o[...]

Envelope is printed a t an angle Solution: 1. Slide the flap inside the en velope before lo ading it in t he printer. 2. Confirm that the pape r guide fits firm ly against the e dge of the enve lope. 3. Reprin t the envelope . Document does not reflect the ne w print settings Solution: The printer settings migh t differ from the software program pr[...]

computer. Afte r the cable is connected pro perly, turn the HP Deskjet off a nd then on again. For more information on set ting up the HP Deskjet and connecting it to your com puter, see the Se tup Guid e that came wi th the HP Desk jet. Front USB port problems • Images in a connect ed digital cam era do not print • Front USB port li ghts are f[...]

Front USB port lights are flashin g Solution: 1 Connection light 2 Error light State of the lights Task Connection light and the Error light flash for five seconds The printer has lost connection with the camera while printing. Check the USB connection. Connection light is on and the Error light is flashing The camera is not set to the correct mode[...]

A HP support • Ink cartridge warranty information • Support process • HP support by phone Ink cartridge warranty information The HP cartridge(s) warranty is applicable when t he product is used in its designated HP p rinting device. This warranty does not cover HP ink produ cts that have been refilled, re manufactured, refurbished, misused, o[...]

HP support by phone • Phone support period • Placing a call • After the phone support period Phone support per iod One year of phone support is available in North America, Asia Pacific, and L atin America (including Mexico). To determine the duration of phone supp ort in Europe, the Middle East, and Africa , go to www.hp.com/support . Standar[...]

B Order supplies You can order HP products, such as recommended types of paper and print car tridges, online from the HP Web site. This section contains the following topics: • Order paper or other media • Order print cartridges • Order other supplies Order paper or other media To order HP papers and other supplies, such as HP Premium Photo P[...]

Country/re gion Number for ordering +44 870 606 9081 (U.K.) New Zealand 0800 441 147 South Africa +27 (0)11 8061030 U.S. and Canada 1-800-474-6836 (1-8 00-HP-INVENT) To order supplies in other countries/regions n ot listed in the table, go to www.hp.com/support . If prompted, choose your country/region , and then click Contact H P for information o[...]

C Technical information • Printer specifications • Environmental product stewardship program • Regulatory notices Printer specifications The HP Deskjet has the following specifications and re quirements. Physical specifications Printer dimension (with the tray extende d): 144 mm high x 459 mm wide x 480 mm deep (5.67 inches high x 18.07 inche[...]

designed to separate easily. Fasteners and other connections are easy to locate, access, and remove using common tools. High priority parts hav e b een designed to access quickly for e fficient disassembly and repair. For more information, visit HP’s Commitment to the Environment Web site at: www.hp.com/hpinfo/globalcitiz enship/environment/index[...]

Disposal of Waste Equip ment by Users in Private H ouseholds in the Eur opean Union Appendix C 108 Technical information[...]

Regulatory notices • FCC statement • LED indicator statement • Notice to users in Korea • VCCI (Class B) compliance statement for users in Japan • Notice to users in Japan about power cord FCC statemen t The United States Federal Communications Commiss ion (in 47 CFR 15.105) has specified that the following notice be brought to the attent[...]

Notice to users in Japa n about power cord Appendix C 110 Technical information[...]

Index A accessibility 2 after the support period 103 aligning print cartridges 67 B booklet printing 47 borderless printing 91 bound two-sided printing 58 brightness 32 brochure printing 45 buttons Cancel 15 Photosmart Essential button 13 Power button 11 Resume button 14 C calibrating print quality 68 calling HP support 103 CD/DVD tattoo printing 4[...]

O order paper 104 print cartridges 104 Setup Guide 104 software 104 User Guide 104 other document printing 35 other photo projects 34 output tray 17 P page order, setting 5 6 paper order 104 paper guide 17 paper jam 86 paper trays folding paper trays 18 input tray 17 output tray 17 unfolding paper trays 16 paper type, selecting 54 phone support per[...]

notice to users in Japan (VCCI) 109 notice to users in Korea 109 WEEE 108 removing ink from skin and clothing 69 resizing documents 57 S saturation 32 settings 61 Share photos with family and friends 34 T terms and conventions in manual 2 test page, printing 52 Toolbox 72 transparency printing 44 troubleshooting all lights are flashing 78 borderles[...]

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