HP DESKJET D730 инструкция обслуживания

HP De skj et D7 3 0 Pr in te r W indo w s Help[...]

© 2007 Hewlett-Packard Development Company, L.P. Hewlett-Packard C ompany notices The information conta ined in this document is subject to change without notice. All rights reserved. Repro duction, adaptation, or translation of this material is prohibited withou t prior written permission of Hewlett-Packard, except as allowed u nder copyright law[...]

Contents 1W e l c o m e . ................................... ................... ..................................... ................................... .....5 2 Special fe atures .................. ............................................................. .........................................7 3 Get start ed The printer at a glance.....[...]

7 Printing tips Print a test page.............................................................................................................. .........38 Printing shortcuts..... ....................................... ....................................... .......................... .........38 Use printing shortcuts....................... .....[...]

10 Shop for ink su pplies ............................................................. .. ............................................. 58 11 Troublesho oting Error messages.................................................................... .... ......................................... . ......59 Print cartridge error messages...................[...]

A HP support Ink cartridge warranty in formation..........................................................................................108 Support process......................................................................................................... ....... .....108 HP support by phone.................... ..............................[...]

1W e l c o m e Welcome to t he HP Deskjet D730 Printe r Help. For det ails on how to use your computer and the printer toge ther, see the following table and sel e ct an appropriate topi c. You can also use the table of contents pan e on the left to locate information . If you are using the p roduct with a Windows 2000 com puter, some features may [...]

Section Description HP inkjet supplies r ecycling program Find out how to recycle print cartridges. Chapter 1 (continued) 6W e l c o m e Welcome[...]

2 Special features Congratulations! The HP Deskjet is equipped w i th several exciti ng features: • User friendly : Easy t o install and operate. • Borderless pri nting : Print 4 x 6 inch photos to the edges of the paper by using t he borderless printing fea ture. For information, se e Print borderless phot os . • Estimated ink levels : Know [...]

3 Get started • The printer at a glance • Buttons and li ghts • Paper tray • Print cartridges • Ink-backup mode The printer at a glance Click the links bel ow to learn abou t the printer features. 1 Buttons and lights 2 Paper tray 1 Print cartridges 8 Get started Get starte d[...]

1 Connect the printer port Buttons and lights Use the prin ter buttons to turn the pr inter on and of f, cancel a print job, and restart a job. The printer light s give you visual cues about the stat us of the printer. 1 Power button and light 2 Cancel button 3 Resume button and ligh t 4 Print Cartridge Status lights Buttons and lights 9 Get starte[...]

Power butto n and li ght Use the Power button to turn th e prin ter on a nd off. It can ta ke a fe w seconds for the printer to tur n on after yo u press the Power button. 1 Power button and light The Power light fla shes when the print e r is processing. CAUTION: Always use the Power button to turn the printer on and off. U sing a power strip, sur[...]

Resume bu tton and light The Resume ligh t flashes when an action is required, such as loading paper or cl earing a paper jam. Whe n the problem is solved, press the Resume button to continue printing. 1 Resume button and ligh t Print Cartridge Status lights The Print Cartridg e Status lights are loca ted on the control pane l. 1 Print Cartridge St[...]

1 Tri-color print cartrid ge light 2 Black print cartridge light 1. The left statu s light represents the tri -color print cartridge, which is install ed in the left side of the prin t cartridge carriage. • The light is on and solid when the tri-color print cartridg e is low on ink. • The light fla shes when the tri-color print ca rtridge needs[...]

2. Pull out the t ray extension. 3. If you are printing in th e Fast Draft mode, fold out t he tray extension stop. Use the p aper tray Print on different sizes of media by sliding the pape r guide to the right or to t h e left. The printer deposits pri nted pages on the top of th e paper tray. Paper tray 13 Get started[...]

Fold the paper tr ay To fold the paper tray 1. Remove p aper or other media from the paper tray . 2. If the tray extensio n stop is folded out, fold it back in. 3. Push the tray exte nsion into th e paper tr ay. 4. Raise the p aper tray. Chapter 3 14 Get started Get starte d[...]

Print cartridges Two print cartridg es can be used with the p rinter. 1 Black print cartridge 2 Tri-col or print cartridge NOTE: Your printer m ight be packaged with only a tri-color print cartridge. For better results, instal l a black print cartridge in addit ion to the tri-color print cartri dge. You can print without a black print cartridge b u[...]

To remo ve plas tic tape from a p rint car tridge ▲ Hold the print cartridge so that the copper st rips are on the bottom and facing toward the prin ter, and t hen ca refully re move the pl astic ta pe. 1 Remove p lastic tape CAUTION: Do not touch the print cartridge ink no zzles or copper cont acts. Touching these p arts will result in clogs, in[...]

4 Connect the printer • USB USB The printer connects t o the computer with a universa l serial bus (USB) cable. NOTE: For best prin ting performance, use a USB 2.0 compatible cable. For instructions ab out connecting the printer with a USB cable, see the Start Here guide that came with the printer. NOTE: A USB cable mig h t not be packag ed with [...]

5 Print photos The printer sof tware offers several features that ma ke printing digital photo s easier and improve p hoto quality. Learn how to pri nt photos Print borderless ph otos . Print photos with a border . Learn how to perf orm other photo pri nting tasks • Print an Exif Print-f ormatted photo if you have Exif Prin t-enabled softw a re. [...]

3. Place the phot o paper in the right side of the t r ay. The side to be printed on shoul d face down and th e short edge should po int towards the printer. 4. Push the paper into th e printer un til it stops . 5. Slide the paper gu ide firmly against the edge of the paper. Print NOTE: If your softwa re program includes a photo printing feature, f[...]

Guidel ines • For maximum fade resistan ce, use HP Advanced Photo Paper. • Verify that the plain paper that you are usin g is flat. • Do not exceed the paper tray ca pacity: 80 sheets of paper. Prepare to p rint 1. Slide the paper gui de all the way to the left. 2. Verify that the photo paper is flat. 3. Place the phot o paper in the right si[...]

4. In the Printin g Shortcuts list, click Photo Printi ng-with w hite borde rs , and then select the following op tions: • Print Quality : Normal or Best NOTE: For maximum dpi quality, go to the Advan ced tab, and then select Enabled from the Maximum d pi drop-down list. For m ore information, see Maximum dpi . • Paper Type : An appropriate pho[...]

Print NOTE: If your soft ware program includes a phot o printing feat ure, follow the instructions that are provided wit h the software prog ram. Otherwise, foll ow these inst ruction s. 1. Open the pho to in a software program that allows editing, such as HP Photosmart Software. 2. Open the Printe r Properties dialog box . 3. Click the Printing Sh[...]

printer software t hen uses this information t o automatically perform im age-specific enhancement s to create outstandi ng photos. To print Exif Print - enhanced photos , you must have the f ollowing items: • A digital camera that sup ports Exif Print • Exif Pr int-enab led pho to softwa re, such as HP Photosmart So ftware To print Exif Print-[...]

HP Everyday Photo Paper is designed to create qu ality photos w ith less in k. NOTE: For higher-quali ty photos, use HP Advanced Photo Pap er and set the print resolution to Best or Maximu m dpi . Fo r more informatio n on enabling the maximum dpi mode, se e Maximum dpi . Chapter 5 24 Print photos Print photos[...]

6 Print other documents E-mail Documents Letters Envelopes Postca rds Index ca rds Labels Transpa rencies Brochures Greeting cards Booklets Poster s Iron-on transfers Printing tips : Minimize your cost and effort whil e maximizing the qualit y of your printouts with p rintin g tips . Printer software : Learn about t he printer software. Print e-mai[...]

3. Push the paper i n to the printer unt il it stops. 4. Slide the pa per guide firmly a gainst the edg e of the paper. Print 1. Open the Printe r Properties dialog box . 2. Click the Printing Shortcuts tab. 3. In the Printing Shortcuts list, click Gen eral Ever yday Print ing or Fast/Ec onomica l Printing , and then specify the following print se [...]

Print 1. Open the Printer Properti es dialog box . 2. Click the Printing Shortcuts tab. 3. In the Printin g Shortcuts list, click General Everyd ay Printing , and then specify the followin g print settin gs: • Paper Type : Plain paper • Paper Size : An appropriate pa per size 4. Select the fo llowing print setting s: • Print Quality if you wa[...]

3. In the Printing Shortcuts list, click Presentation Pr inting , and th en specify the following pri n t settings: • Paper Type : Plain paper • Paper Size : An appropriate p aper size 4. Select any other print settings that you wa nt, and then click OK . Use the What's This? help to learn about th e features that a ppear in the Printer Pr[...]

Print postcards Guidelines Do not exceed the p a per tray capacity: 20 postcards. Prepare to pri nt 1. Slide the pape r guide all the way to the l eft. 2. Place th e cards in th e right side o f the tray. The side to be printed on shoul d face down and the sho rt edge should point toward the printer. 3. Push the cards into the printer until they st[...]

3. Push the card s into the pri nter until they stop. 4. Slide the paper gu ide firmly against the edg e of the cards. Print 1. Open the Printe r Properties dialog box . 2. Click the Features tab, and then specif y the following print se ttings: • Paper Type : Plain paper • Size : An appropriate card size 3. Select any other print settings that[...]

Print NOTE: If your softwa re program includes a label printing feature, fo llow the instructions that a re provided with the software program. Otherwise, follow the instructions b elow. 1. Open the Printer Properti es dialog box . 2. Click the Printing Shortcuts tab. 3. In the Printin g Shortcuts list, click General Everyd ay Printing , and then s[...]

Use the What's This? help to learn about th e features that a ppear in the Printer Properties dialog box. For more informat ion, see What's This? he lp . Print brochures Guidel ines • Open the file i n a software program a nd assign the brochure size. Ensure that the size corresponds to the p aper size on which you want to print the bro[...]

Print greeting cards Greet ing card s • Unfold pref olded cards, and then place them in the paper tray. • For great results, use H P Greeting Card Pap er. • Do not excee d the pa per tray cap acity: 20 cards. Prepare to pri nt 1. Slide the pape r guide all the way to the l eft. 2. Fan the edges of t he greeting cards to separate th em, and th[...]

For example, w h en a four-page booklet is print ed on both sides of the paper, t he pages are reordered and printed like this: Guidel ines Do not exceed the pap er tray capacity: 80 sheet s of paper. Prepare to p rint 1. Slide the paper gui de all the way to the left. 2. Place plain pa per in the ri ght side of the tray. The si de to be printe d o[...]

6. When prompted , reload the print ed pages in the paper tray as show n below. 7. Click Continue to finish pri nting the booklet. Use the Wh at's Th is? help to learn about the features that appear in the Printer Properties dialog box. Fo r more information , see What's This? help . Print posters Guidelines • For poster printing , sect[...]

3. Push the paper i n to the printer unt il it stops. 4. Slide the pa per guide firmly a gainst the edg e of the paper. Print 1. Open the Printe r Properties dialog box . 2. Click the Features tab, and then specif y the following print se ttings: • Paper Type : Plain paper • Orient ation : Portra it or Landscap e • Size : An appropriate paper[...]

Prepare to pri nt 1. Slide the pape r guide all the way to the l eft. 2. Place the i ron-on transfer paper i n the right side of the tray. The side to be printed on should face down. 3. Push the paper into th e printer un til it stops . 4. Slide the paper gu ide firmly against the edge of the paper. Print NOTE: If your softw a re program incl udes [...]

7 Printing tips Learn how to use printing shortcuts, select a paper type, change th e print resolution, set the page order, prin t multiple pages on a single shee t, preview a documen t, and use two - sided printing. Click any of the followi ng links: Check your printe r • Connect t he printer . • Print a test page . Save time • Printing shor[...]

NOTE: When you sel ect a printing sh ortcut the appropriate printing options are automatically di splayed. You can leave t hem as is or chang e them. This section co ntains the follo wing topics: • Use printing sho rtcuts • Create printing sh ortcuts • Delete pri nting sho rtcuts Use printing shortcuts Use the Printing Shortcuts ta b for the [...]

To delete a printi ng shortcut 1. Open the Printe r Properties dialog box . 2. Click the Printing Shortcuts tab. 3. In the Printing Shortcuts list, click the pri nting shortc ut that you want to del e te. 4. Click Delete . The print ing shortcut is remo ved from the list. Set the page order The page orde r determines the o rder in which your multip[...]

Print multiple pages on a single sheet of paper You can print up to 16 pages on a single sh eet of paper. 12 4 3 To print multiple pag es on a single shee t of paper 1. Open the Printer Properti es dialog box . 2. Click the Features tab. 3. In the Pages Per Sheet drop-down li st, select t he number of pages that you want to appear on each sheet of [...]

4. In the Print In Graysca le drop-down list, select fr om the follow ing option s: • High Quality : uses all the available colors to print your photo in grayscale. This creates smoot h and natural shade s of gray. • Black In k Only : uses black ink to print your ph oto in grayscale. The gray shading is created by varyi ng patterns of black dot[...]

To preview a printe d document 1. Open the Printer Properti es dialog box . 2. Click the Features or the Color tab. 3. Select the Show pr eview before printing check box. 4. Select any other prin t settings that you want, and then click OK . Before the docum ent prints, a preview is d isplayed. 5. Do one of th e followin g: • Click OK to prin t t[...]

Change the print speed or quality The HP Deskje t automatical ly chooses a print qua lity and speed setting d epending on the paper type setting you se lect. You can al so change the print quality setting to customize the speed an d quality o f the pr int process. Print quality settings • Fast Draft produ ces draft-quali ty output at the fastest [...]

Printing in maxim um dpi takes longer than printing w ith other sett ings and requires a large amount of di sk space. To print in Ma ximum dpi mode 1. Open the Printer Properti es dialog box . 2. Click the Advanced tab. 3. In the Printer Fe atures area, select Enabled from the Maximum dpi drop-down list. NOTE: To disabl e maximum dpi mode, sele ct [...]

To print a two -sided document with a tablet bi nding 1. Open the Printe r Properties dialog box . 2. Click the Features tab. 3. In the Two-sided printi ng drop-down list, click Manual . 4. Select the f ollow ing check boxes: • Flip Page s Up • Preserve L ayout 5. Select any other print settings that you wa nt, and then click OK . The printer p[...]

To print a Web page 1. Make sure you have pa per loaded in the input tra y. 2. On the F ile menu in your Web brow ser, click Print . TIP: For best results, select HP Smart Web Printing on the File menu . A check mark appears when it is selected. The Print dialog box app ears. 3. Make sure the produ ct is th e selected printer. 4. If your Web browse[...]

8 Printer software Most print se ttings are auto matically handled by the so ftware application . You need t o change the se ttings manu ally only when you ch ange print qualit y, print on specific types of paper or transpare ncy film, or us e special fe atures. This secti on contai ns the foll owing top ics: • Make the HP D eskjet the default pr[...]

To change the d efa ult print settings 1. Double-click t he HP Digital Imaging Monitor icon on t he right side of t he Windows taskbar. 1 HP Digital Imaging Monitor icon The HP Solu tion Center is displayed. 2. In the HP Solution Center, click Settings , point to Print Settings , an d then click Printer Settings . 3. Make changes t o the print sett[...]

What's This? help Use What's Thi s? help to learn more about the available print ing options. To use What's Thi s? help 1. Move the cursor over the fe ature that you want to learn m ore about. 2. Click the right mou se button. The What's Thi s box is displayed. 3. Move the cu rsor over th e Wh at's Th is? box, and then clic[...]

9 Maintenance The HP Deskjet requires li ttle mainten ance. Y ou will nee d to replace, a lign, or clean your print cartridges from t ime to time. This section provides inst ructions for keeping the HP Deskjet in top working condition . Perform thes e simple mai ntenance procedure s as necessary. This section co ntains the follo wing topics: • Wo[...]

• Printer documen tation: For a list of pr int cartridg e selection n umbers, see the reference guide t hat came with the printer. • Print Cartridge Information dialog b ox: For a lis t of print cartridg e selection numbers, open t he printer T oolbo x , click the Estimated Ink Levels tab, and then click the Print Cartridge Information button. [...]

5. Remove the rep lacement pr int cartridge fro m its packaging an d carefully remove the plastic tape. Hol d the print cartridge so that the copper strip is on the botto m and facing tow ard the p rinter. 1 Remove plastic tape CAUTION: Do not touch the print cartridg e ink nozzles or copp er contacts. Touching thes e parts will resu lt in clogs, i[...]

8. Close the printer cover. 9. Align the print cart ridges for optimum print quali ty. For more inform ation, see Align print cartridges . Related topics • Shop for ink suppli es • Maintain p rint cartridges • HP inkjet supp lies recycling program Align print cartridges After installing a print cartridge, ali gn the print cartridg es to ensur[...]

NOTE: Ink from the ca rtridges is used in the pri n ting process in a numbe r of diffe rent ways, includin g in the initialization process, which prepares t he device and cartrid ges for printing, a nd in printhead servicing, w hich keep s print nozzles clear and ink flowing smoothly. In additio n, some residual ink is left in the cartridge aft er [...]

Manually clean print cartridges CAUTION: Do not clean the print cartridge contacts unless you are having a problem with print qual ity and other me asures have not been succe ssful. For more information, see Print quality i s poor . If the HP D eskjet is used in a dusty envi ro nment, a sma ll amount of debris can accumulate on the print cartridge [...]

3. Repeat this process until no ink residue o r dust appears on t he swab. 4. Insert the print cartridge s in the HP Deskjet, a nd then close the cover. For more informatio n, see Replace prin t cartridges . Maintain print cartridges Follow th ese guidelines t o maintain and store HP print cartridges and to ensure consisten t print qual ity. • Wh[...]

10 Shop for ink supplies To find the print cartri dge reorder number, see the printed do cumentation that came with the HP Deskj et. You can also use th e software that came with the HP Deskjet to f ind out the reorder number fo r the print cartridg e. Yo u can order print cartridges o nline from t h e HP Web site. Additionally, yo u can contact a [...]

11 Troubleshooting • Error messages • Installation p roblems • Printer lights ar e on or flash ing • Printer does not print • Document pri nts slowly • Print cartridg e problems • Paper problems • Photos do not print corr ectly • Problems wi th borderl ess documents • Print quality is p o or • Document is mispri nted • If yo[...]

Print cartridg e problem message The printer cannot pri nt if the print cartridge s are faulty, or if they are not in stalled properly. If you recei v e a message stat ing there is a problem with a print cartridge, follow the instructions in Resolving pri nt cartridg e error messages to resol ve the problem. Print cartridg e carriage is stuck If th[...]

Original HP ink d epleted Solution: Follow the pro mpts on the computer screen to cont inue or replace the indicated print cartridges. For m ore information, see Re place print cartridges . Ink levels might not be available for t he indicated print cartrid ges. Ink l evel warnings and indicato rs provide estimates for planning pu rposes only. When [...]

removed from each prin t cartridge. When plastic tape covers the print cartridg e contacts, the p rinter cannot detect that th e print cartridge is in stalled. To remo ve plas tic tape from a p rint car tridge ▲ Hold the prin t cartridge so that the copper strips are on th e bottom and facing toward the prin ter, and then carefu lly remove the pl[...]

NOTE: Do not set the pa per size from the Prin ters folder or from the printer icon located in the lo wer-right hand cor ner of the screen next to the clock, because this will affect al l applications. Only set the pa per size in Microsoft W ord. To set the paper size in Micr osoft Word 1. In Microsoft Word, click File , and then click Print . 2. M[...]

Installation pr ogram stops Cause: If the installation p rogram stops when i t looks for new hardw a re, one of t he following issue s is causing a communicat ion problem: • The USB cable is old or d efective. • Software, su ch as an antivirus program, i s running. • Another device, such as a scanner, is connected to the compu ter. Solution: [...]

To resolve the problem 1. Disconnect the US B cable from the printer. 2. Disconnect the pow e r cord from the prin ter. 3. Wait approxi mately 30 seconds. 4. Reconnect the pow e r cord to the printer. 5. Reconnect the USB cabl e to the printer. 6. If the “Unkno wn Device” message is still displayed, replace the USB cable. Printer name does not [...]

Printer lights are on or flashing The prin ter lig hts indica te the p rinter sta tus. 1 Power light 2 Resume light 3 Print Cartridge Status lights To resolve the pro blem that is causing the lights to flash, click the ap propriate link. NOTE: There may be more than on e reason why the pri nter lights a re flashing , so you may see seve ral solutio[...]

Power lig ht is flas hing 1 Power light If the Power light is flashing, the printer is preparing t o print. The light stops flashing w h en the printer ha s received al l data. Resume light is flashing 1 Resume light If the Resum e light is flashing, check th e following conditio ns: • The printer mi ght be out of pa per. Place paper in th e inpu[...]

Both Power and R esume lights ar e flashing The printer mi ght need to be restarted. 1. Press the Power button to turn off the printer, and t h en press the Power button to restart the printer. Proceed to step 2 if th e lights continue to flash. 2. Press the Power button to turn off the printer. 3. Disconnect th e printer power cord from the el ect[...]

If one or both Print Cartridge Sta tus lights are on and flashin g • The light on the le ft blinks when the tri-co lor print cartridge (on the le ft) is the problem, the light on the right blinks when the black cartridge (on the ri ght) is the problem. For resolving the error wi th the problem cartridge, see Resolving print cartridge error messag[...]

• Solution 3: Clear the pri nt queue • Solution 4: Check the pr inter cabl e connection • Solution 5: Verify the pri nter dr iver confi guration • Solution 6: Check if the prin ter is paused or of fline • Solution 7: Clear the pri nt queue ma nually • Solution 8: Resta rt the pri nt spoo ler • Solution 9: Verify wheth er the software [...]

Solution 3: Clear the print queue Solution: Restart your comput er to clear the print queue. To clear the pri nt queue 1. Restart your comput er. 2. After the comput er has restarted, check t he print q ueue. a . Depending upon your operating system, do one of the following: • Windows Vista: On the Windows taskbar, click Start , click Control Pan[...]

After reconn ecting the USB cable, the product should start printing the jobs in queue. NOTE: If you are connecting th e product through a USB hub, make sure the hub is turned on. If the hub is on, try connecting d irectly to your computer. 5. If the pr oduct does not start printing automati cally, start another print j o b. Cause: The USB cable ne[...]

6. Check the drive r listed in th e Driver drop-down menu to verif y that the product is using the correct dri ver. The name of your product should be listed as the driver. 7. If the wrong driver is selected, select the correct driver from the Driver drop-down menu. 8. Click OK to save your changes. Cause: If th ere was more than one product config[...]

Solution 7: Clear the print queue man ually Solution: Man ually clear the pri n t queue. To clear the print q ueue manually 1. Depending upon your operating system, do one of the following: • Windows Vista: On the Windows taskbar, click Start , click Control Panel , and then click Printers . • Windows XP: On the Windows taskbar, click Start , c[...]

Solution 9: Veri fy whether the software applicatio n is causing the problem Solution: Verify whether the software applicat ion is the problem. To verify the so ftware applicatio n 1. Close the sof tware application an d reopen it. 2. Try to print agai n from the software application. NOTE: The printer migh t not support printi ng from a DOS applic[...]

To increase pri nter speed, close all unnecessary software program s when printing. Complex docume nts, graphics , or photos are prin ting Documents contai ning graphics or photos print more slowly than text documents. Best or Maxi mum dpi print mode is selected The printer prints more sl owly when Best or Maximum dpi is selected as the print quali[...]

NOTE: In the procedures b elow, the "p roblem" cartri dge is identified by the blin king light. The light on the left bl inks when the tri-color print ca rtridge (on the left) is the problem and the light on the right blinks w hen the black cartrid ge (on the right) is the problem. If b oth lights blink, either both cartridge s are the pr[...]

8. Check to see if the e rror has been resolved. • If the erro r has been resolved, then there is a pro blem with the bl ack print cartridge. • If the error has not been resolved, then there is a problem with both print cartridges. 9. When you have i dentified the problem cart ridge, continue with the following solutions. Work through the fo ll[...]

5. Read the selection num ber on the print cartridge label and make sure it is compatible with your printer. Compatible p r int cartridges are list ed in the reference guide that came with your p rinter. 1 Selection number 6. If the print cartridge has the wrong selecti on number, inst all a new print cartridge. For more information, see Replace pr[...]

Try the followi ng solutions: • Solution 1: Turn the po wer off an d on • Solution 2: Clear an y paper ja ms • Solution 3 : Move the printer carriag e • Solution 4: Verify the pow er source • Solution 5: Re move and reinstall the prin t cartridges Solution 1: Turn the power off an d on Solution: Turn the po wer off and then back on. CAUTI[...]

Solution 3: Move th e printer carriage Solution: If the printer carria ge is still stuck, try moving it as described in the followin g procedure. To move the pr inter carriage 1. Press the Power button to turn off the printer, and th en disconnect the power cord from the pr inter. 2. Open the printer cover and try to move the print carriag e from s[...]

Solution 4: Verify the power so urce Solution: Verify t hat the printer is pro perly connected to a suitable power source . To verify the p ower source 1. Verify that the computer and the p r inter have the correct power plug s depending on your country/regio n. 2. Remove the printer ca ble from any power strips or surge suppressors, and then plug [...]

5. Remove the rear a ccess door. Press the handle to th e right, and then pull out the door. 6. Remove the paper jam from the back of the printer, and th en replace the rear access door securely. 7. If the pap er jam cannot be removed from the back of the printe r, raise the printer cover, remove the pa per jam from the front of the print er, and t[...]

Out of paper Try the followi ng solutions: • Solution 1: Make sure the pape r tray is no t empty • Solution 2: Check the rear door of the printer • Solution 3: Check the pa per • Solution 4: Use the HP Paper Feed C leaning Kit • Solution 5: Clean the ro llers • Solution 6: Co ntact HP support for service Solution 1: Make sure the paper [...]

5. Replace any pape r that is ripped, dusty, wr inkled, or be nt. If the pap er is curled, uncurl th e paper by gent ly bending it i n the opposit e direction of the curl or repl ace the paper. NOTE: Use plain paper in t he product unti l the issue is resolved. 6. Tap the stack of pape r on a flat surface t o align the edges. 7. Verify that the sta[...]

Paper type Suggested paper size set tings Greeting-card papers Letter or A4 Index cards Appropriate listed card size (if listed sizes are not appropriate, you can specify a custom paper size) Inkjet papers Letter or A4 Iron-on T-shirt transfers Letter or A Labels Letter or A4 Letterhead Letter or A4 Panorama photo paper Appropriate listed panorama [...]

Make sure you have the following materials avai lable: • Lint-free clot h, or any soft material that w ill not come apart or leave f ibers. • Disti lled, fi ltered , or bottl ed water. To clean the ro llers 1. Turn off the p roduct and remove the power cord. 2. Remove the rear doo r to access the rollers. 3. Dip the lint-f ree cloth into t he p[...]

Paper wei ght The printer mi ght print on multiple sheets of paper a t once if the paper is under the recommended pa per weight. Use paper that is within the recommend ed specifications. For more information, see Paper weights . Paper mi ght be lo aded imp rope rly The printer mi ght print on multiple sheets of pa per at once if the paper is loaded[...]

Problems with borderless documents If you are havi ng problems with printi ng borderless documents and p hotos, observe the guidelines and check the soluti ons in the following to pics: • Borderless print ing guidelines • Image is print ed at an angle • Fading occu rs on the edges of a photo • Photo has an un wanted bord er Borderless print[...]

Fading occu rs on the edges of a photo Verify that the pho to paper is not curled. If the photo paper is curled, place t he paper in a plastic bag a nd gently bend it in the opposite direction of the curl until th e paper lies flat. If the problem persists, then use phot o paper that is not curled. For instruct ions about preventing phot o paper fr[...]

Print quality is poor This section co ntains the follo wing topics: • Wrong, inaccu rate, or bleeding colors • Ink is not fillin g the text or graph ics completely • The printout has a horizontal band of distortion ne ar the bottom of a border less print • Printouts have horizont al streaks or lines • Printouts are fade d or have du ll co[...]

NOTE: HP cannot gu arantee the quality or reliability of non-HP supplies. Printer service or repairs require d as a result of using a non-HP suppl y will not b e covered under warranty. If you belie ve you purchased genuine HP pri nt cartridges, go to: www.hp.com/go/antic ounterfeit Cause: Non-HP ink was bei ng used . If this did no t solve the i s[...]

If you are satisfi e d with the prin t quality, cont inue printing in ink-backup mode . Or, replace the missing print cartridge . For more information, see: • Ink-backup mode • Replace p rint cartridge s Cause: A print cart ridge was missing, and the produ ct was printi ng in ink-backu p mode. If this di d not s olve th e issue, try the n ext s[...]

Ink is not filling th e text or graphics complete ly Try the followi ng solutions to resolve the issue. So lutions are list ed in order, with the m o st likely solution f irst. If the first soluti on does not solve the pro blem, continue trying th e remaining solu tions until the issue is resolved. • Solution 1: Ch eck the print settings • Solu[...]

NOTE: HP cannot guarantee the quality or reliab ility of non-HP supp lies. Printer service or repairs re quired as a result of using a non-HP supply w ill not be covered under warra nty. If you believe yo u purchased genuine HP print ca rtridges, go t o: www.hp.com/go/an ticounterfe it Cause: Non-H P ink was being used. If this di d not s olve th e[...]

The print out has a horizo ntal band of dis tortio n near th e bott om of a borderl ess print Try the followin g solutions if your borderless prin t has a blurry band or line on the bottom of it. NOTE: For this issue, t here is not a problem w ith your ink suppli es. Therefore, replacing the print cartri dges is not nec essary. • Solution 1: Ch e[...]

Printouts have horizon t al streaks or lines Try the followin g solutions to reso lve the issue. Solutions are l isted in order, wi th the most likely solution fi rst. If the f irst solution does not sol v e the problem, continue trying the remaining solut ions until the issue is re solved. • Solution 1: M ake sure the paper is l oaded correctly [...]

Cause: The print cartridge n ozzles needed to be clea ned. If this did no t solve the i ssue, try the ne xt solution . Solution 5 : Check t he print ca tridges Solution: Print a self -test report to de termine if there is a problem w ith the prin t cartridges. If the self-test repo rt shows a problem, clean t he print cartridges. If the problem per[...]

Printouts are faded or have dull colo rs Try the followin g solutions to reso lve the issue. Solutions are l isted in order, wi th the most likely solution fi rst. If the f irst solution does not sol v e the problem, continue trying the remaining solut ions until the issue is re solved. • Solution 1: Ch eck the print sett ings • Solution 2: Ch [...]

NOTE: Ink level warnings and indi cators provide estimate s for planning purposes only. When you receive a low-ink warning me ssage, consider ha ving a replacement cartridge availabl e to avoid possible print ing delays. You do not need to replace t he print ca rtridges until p rint qualit y becomes unacceptable. If there is ink re maining in the p[...]

For more information, see: • Select a paper ty pe • Change the pri nt speed or quality • Maximum dpi Cause: The pa per type or prin t quality sett ings were incorrect . If this di d not s olve th e issue, try the n ext solution. Solution 2: Use a higher quality image Solution: Use a high er resolution image. If you are printi ng a photo or gr[...]

Printouts are slan ted or skewed Try the follow ing solutions if your printout does not appear straight on the page. • Solution 1: Make su re the paper is loaded correctly • Solution 2: Make sure only one type of paper is loaded • Solution 3: Check the rear do or Solution 1 : Make sur e the pap er is loade d correctly Solution: Make su re the[...]

Cause: Ink accumu lated inside the product, where t he back of the paper rest s during printing. If this di d not s olve th e issue, try the n ext solution. Solution 2: Wait while the ink dries Solution: Wait at least thirty mi nutes f or the in k inside the prod uct to dry, then try the print jo b again. Cause: The excess i nk in the product neede[...]

If this did no t solve the i ssue, try the ne xt solution . Solution 3: Clean the rol lers Solution: Clean the rollers. Make sure you have the follo w ing material s available: • A lint-free cloth , or any soft materi al that will not com e apart or leave fibers. • Distilled, fil tered, or bottled wa ter (tap water might con tain contami nants [...]

The text e dges are jag ged Try the followin g solutions to reso lve the issue. Solutions are l isted in order, wi th the most likely solution fi rst. If the f irst solution does not sol v e the problem, continue trying the remaining solut ions until the issue is re solved. • Solution 1: U se TrueType o r OpenType fonts • Solution 2: Ali gn the[...]

Text and imag es are misaligned Solution: If t he text and images on your printout s are misaligned, then align the print cartridges. For more information, see Align print cartridges . Document is prin ted off-center or at an angle Solution: 1. Verify that th e paper is correctly placed in the in put tray. For more info rmatio n, see Print document[...]

If you continue to have problems If you continue to have proble ms after investigat ing the troublesh ooting topics, shut down your computer and then re start it. If you still ha ve questions afte r restarting your computer, visit HP Te chnical Support at www.hp.com/support . For information a bout the support process, see HP suppo rt . If you cont[...]

A HP support • Ink cartridge warranty information • Support process • HP support by phone Ink cartridge warranty information The HP cartridge(s) warranty is applicab le when t he product is used in its designated HP printing device. This warranty does not cover HP ink p roducts that have been refilled, remanufactured , refurbished, misused, o[...]

Phone support period One year of ph one support is available in North America, Asia Pacific, and Latin America (includin g Mexico). To determine the duration o f phone supp ort in Europe, the Middle East, and Africa, go to www.hp.com/support . Stan dard phone comp any charges apply. Placing a call Call HP support while you are in front of the compu[...]

B Technical information • Printer specific ations • Notice to Windows 2000 users • Environmental product stewardship program • Regulatory no tices Printer specifications The HP Deskjet has the following specifications and re quirements. Physical specifications Printer dimension (without the tray extended): 1 40.9 mm high x 437.7 mm w ide x [...]

designed to separate easily. Fasteners and other connections are easy to locate, access, and remove using common tools. High priority parts hav e been designed to a ccess quickly for efficient disassembly and repair. For more information, visit HP’s Commitment to the Environment We b site at: www.hp.com/hpinfo/globalcitiz enship/environment/index[...]

ENERGY STAR is a U.S. registered service mark of the U.S. EPA. As an ENERGY STAR partner, HP has determined that this product meets ENERGY STAR guidelines for energy efficiency. For more information on ENERGY STAR guidelines, go to the follow ing Web site: www.energystar.gov Appendix B 112 Technica l information Technical information[...]

Disposal of waste equipmen t by users in private h ouseholds in the European Union Disposal of Waste Equipment by Users in Private Households in the European Union This sy mbol on the product or on its packaging indicates that this pr oduct must not be disposed of w ith your other household w a ste. Instead, it is y our responsibility to dispose of[...]

Regulato ry notices • FCC statement • Notice to users in Korea • VCCI (Class B) compliance statement for users in Japan • Notice to users in Japan about the power cord • Toxic and hazardous substance table • HP Deskjet D730 Printer declaration of conformity FCC statement FCC sta tement The Unit ed States F ederal C ommunicati ons Commis[...]

VCCI (Class B) com pliance stateme nt for users in Japa n Notice to users i n Japan about the p ower cord Toxic and haza rdous substa nce table Regulatory notices 11 5 Technical information[...]

HP Deskje t D730 Printe r declaration of conformity Appendix B 116 Technica l information Technical information[...]

Index A accessibility 2 after the support period 109 aligning print cartridges 54 B booklet printing 33 borderless printing 89 bound two-sided printing 45 brochure printing 32 buttons Cancel button 10 Power button 10 Resume button 11 C calling HP support 109 cartridges. See print cartridges cleaning print cartridges automatically 54 print cartridge[...]

paper type, sele cting 43 phone support period period for support 109 photo fix options 22 photo has unwanted borde r for small photo paper 90 photo paper, storing and handling 23 photo printing borderless photos 18 photos on plain paper 21 photos with a border 19 saving money 23 photo printing problems verifying print settings 88 photos digital 22[...]

envelope prints at angle 106 image prints at angle 89 installation program stops 64 misprinted document 105 multiple pages print at once 87 paper jam 82 parts of the document are missing or in wrong place 106 photo printing problems 88 poor print quality 91 Power light is flashing 67 Print Cartridge Status light is flashing 68 printer 59 printer do[...]

120 Index[...]