HP F2100 инструкция обслуживания

HP Deskjet F2100 All-in-One series[...]

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Contents 1 HP Deskjet F2100 All-in-One series Help ................................... ......................................... ...5 2 HP All-in-On e overview The HP All-in-One at a glance............ ......................... .......................... ......................... .......... ..7 Control panel buttons.................................[...]

Perform special print jobs.... ............................................... .............................................. .... ....36 Print a borderless image..... ................. ................ ................. ................ ................ ..............36 Print a photo on photo paper .................................................[...]

Work with print cartridges..... ................................................... ............................................. ....59 Handle the print cartridges................................ ........................................ .........................60 Check the estimated ink levels............................... ......................[...]

HP support by phone.................... ..................... ........................ ....................... .................... ..130 Phone support period.......................................................................................................130 Placing a call.......................................................................[...]

1 HP Deskjet F2100 All-in- One series Help For information a bout the HP All -in-One, see: • HP All-in -One overvie w • Find more in formation • How do I? • Connection inf ormation • Load origi nals and load paper • Print from your computer • Use the copy fe atures • Use the scan fe atures • Maintain the HP All-in-One • Shop for[...]

Chapter 1 6 HP Deskjet F2100 All-in-One series Help HP Deskjet F2100 All-in-One series Help[...]

2 HP All-in-One overview The HP Deskjet F2100 All-i n-One series is a versatile devi ce that gives you easy-to-use copying, scanning, an d printing. Copy The HP All-in-O ne allows yo u to produce high -quality color a nd black-an d-white co pies on a variety of paper type s. You can enlarge o r reduce the size of an orig inal to fit a specific pape[...]

Label Description 1 Control panel 2 Input tray 3 Tray extender 4 Paper-width guide 5 Print cartridge door 6 Glass 7 Lid backing 8 Rear door 9 Rear USB port 10 Power connection * * Use only with the power adapter supplied by HP. Control panel buttons Chapter 2 8 HP All-in-One overview HP All-in-One overview[...]

Label Icon Name and Descriptio n 1 On : Turns the HP All-in-One on or off. The On button is lit when the HP All- in-One is powered on. The light blinks while performing a job. When the HP All-in-One is off, a minimal amount of power is still used by the device. To completely disconnect the power supply to the HP All-in-One, turn the device off, and[...]

Label Description 1 On button 2 Check Paper light 3 Check Print Cartridge light 4 Plain Paper Type light 5 Photo Paper Ty pe light The follow ing table d escribes common sit uations and exp lains what the lights mean. Light status What it means All lights are off. The HP All-in-One is turned off. Press the On button to turn on the device. The On li[...]

Use the HP Photosmart software The HP Photosma rt Software p rovides a fast an d easy way to make prin ts of your photos. It also provid es access to other b asic HP imaging softw are features, such as saving and viewing yo ur photos. For more informatio n on using the HP Phot osmart Software : • Check the Contents panel on the left. Look for the[...]

Chapter 2 12 HP All-in-One overview HP All-in-One overview[...]

3 Find more information You can access a variety of re sources, both prin ted and onscre en, that p rovide information about sett ing up and using the HP All-in -One. Setup Guide The Setup Guid e provides instructions for setting up the H P All-in-One and installing software. Make sure you follow the steps in the Setup Guide in order. If you have p[...]

Chapter 3 14 Find more information Find more informat ion[...]

4 How do I? This section contains links to commonly performed tasks, su ch as printing photos and optimizing your print job s. • How do I change the print settings? • How do I print borderless photo s on 10 x 15 cm (4 x 6 inch) paper? • How do I load envelopes? • How do I scan us ing the control pa nel? • How do I get the best pri nt qual[...]

Chapter 4 16 How do I? How do I?[...]

5 Connection information The HP All-in-On e comes equipped wi th a USB port so you can conne ct directly to a computer using a USB cable. You can al so share the devic e over an existin g home network. This section co ntains the followin g topics: • Supported conne ction types • Use printer sharing Supported connection types The followin g tabl[...]

Chapter 5 18 Connection information Connection info rmation[...]

6 Load originals and load paper You can load many diffe rent types and sizes of paper in the HP All-in-One, in cluding letter or A4 paper, p hoto paper, transparencies, an d envelopes. This section co ntains the followin g topics: • Load or iginals • Choose papers f or printing and copying • Load pap er • Avoid paper jams Load originals You[...]

paper types, rememb er to change the paper type setting s. For more informa tion, see Set the paper type fo r printing . This secti on contai ns the follow ing topics : • Recommended papers for prin ting and co pying • Recommended papers for printin g only • Papers to avoid Recommended pape rs for printing and copying If you want t he best pr[...]

HP Bright Whi te Inkjet Pape r HP Bright Wh ite Inkjet Paper d elivers hi gh-c ontrast colors and sharp text . It is opa que enough for two-si ded color usage wit h no show-throug h, which makes it ideal for newsletters, repo rts, and flyers. HP All-in-One Pap er or HP Printing Paper Ensure that the Plain paper type is selected w hen using HP All-i[...]

HP CD/DVD Tattoos HP CD/DVD Tatto os allow yo u to person alize your CDs and DVDs by printing h igh- quality, lo w-cost CD or DVD labe ls. To order HP papers an d other supp lies, go to www.hp.com /buy/supplies . If prompted, choose your country/region , follow the prompts t o select your product, an d then click one of the shoppi ng links on the p[...]

TIP: To help prevent ri ps, wrinkles, and curled or bent edges, store all paper fl at in a resealable bag. If th e paper is not stored properl y, extreme chan ges in temperat ure and humidity mig ht result in curled paper that doe s not work well in the HP All-in-One. This section co ntains the followin g topics: • Load full -size pape r • Load[...]

4. Insert the stack of pa per into the input tray with the short ed ge forward. Ensure that the side you want to print on face s down. Slid e the stack of paper toward the device until it stops. CAUTION: Make sure that the H P All-in-One is idle and sil ent when you loa d paper into t he input tray. If the HP All-in-One is servicing the print cartr[...]

TIP: To help prevent ri ps, wrinkles, and curled or bent edges, store all paper fl at in a resealable bag. If th e paper is not stored properl y, extreme chan ges in temperat ure and humidity mig ht result in curled paper that doe s not work well in the HP All-in-One. To load 10 x 15 cm ( 4 x 6 inch) p hoto paper wi th tab i n the inp ut tray 1. Re[...]

To load index car ds in the input tray 1. Remove all pa per from t he input tray. 2. Insert th e stack of card s, with the s ide you want to pr int on faci ng down, in to the far- right side of the inp ut tray. Slide th e stack of cards forward unt il it stops. 3. Slide the paper-w idth guide inward aga inst the stack o f cards until it st ops. Do [...]

To load envel opes 1. Remove all paper f rom the input tra y. 2. Insert one or more envelopes into the far-right side of the input tray with the envelope flaps up and on the le ft. Slide the st ack of envelopes forwar d until it stops. TIP: For more help on loading envelo pes, refer to the diagram engra ved in the base of the in put tray. 3. Slide [...]

HP Inkje t labels (for prin ting on ly) 1. Always use lette r or A4 label sheets designed for use with HP inkjet devices (suc h as HP inkjet l abels), and make su re that the labe ls are no more than two ye ars old. Label s on older sheet s might peel off w hen the paper is pul led through the HP All-in-One, causing subsequent pa per jams. 2. Fan t[...]

7 Print from your computer The HP All-i n-One can be used wit h any softwa re applicatio n that allow s printing. You can print a range of p rojects, such a s borderless imag es, newsletters, greeting cards, iron-on transfers, and post ers. This section co ntains the followin g topics: • Print from a soft ware app lication • Make the HP All-in-[...]

6. Click OK to close the Properties dialog box. 7. Click Print or OK to begin printin g. Make the HP All-in-One the default printer You can set the HP All-in-O ne as the default printer to use fr om all softwa re applications. This means t hat the HP All-in-On e is automatically select ed in the printer l ist when you select Print from the File men[...]

5. Click the Features tab. 6. In the Resi zing Options area , click the appropriat e paper size from the Size list. The followin g table lists the sug gested paper size setti ngs for the diffe rent types of paper you can load in th e input tray. Make sure to look at the l ong list of choices in the Size list to see if a defined pap er size already [...]

View the prin t resolution The printer sof tware displays the print resolution in dots per inch (dpi). The dpi varies according to th e paper type and p rint quality th at you select in the printer softw are. To view the print reso lution 1. Make sure you ha ve paper loa ded in the in put tray. 2. On the File menu in your softwa re application, cl [...]

To change the p age orientation 1. Make sure you have pa per loaded in the input tray. 2. On the F ile menu in your softw are application , click Print . 3. Make sure the HP All -in-One is the sel ected printe r. 4. Click the button t hat opens t he Properties dial og box. Depending on your software applicati on, this butto n might be cal led Prope[...]

Preview your prin t job You can preview you r print job before sending it to the HP All-in -One. This h elps to prevent wasting paper a nd ink on projects that do not print a s expected. To preview y our print j ob 1. Make sure you ha ve paper loa ded in the in put tray. 2. On the File menu in your softwa re application, cl ick Print . 3. Make sure[...]

Use the Printing Shortcuts ta b for the following print tasks: • General Ev eryday Printin g : Print documents quickly. • Photo Printi ng–Borderl ess : Print to th e top, bottom , and side edge s of 10 x 15 cm (4 x 6 inch) HP Premium Plus Photo Papers with a tear-off tab . For more informatio n, see Print a bord erless image . • Photo Print[...]

5. In the Printing Shortcuts list, click the printing shortc ut that you want to delete. 6. Click Delete . The print ing shortcut is remo ved from the li st. NOTE: Only the shortcu ts that you have creat ed can be delet ed. The origi nal HP shortcuts cannot be deleted. Perform special print jobs In addition to supporting stan dard print jobs, th e [...]

6. In the Resi zing Options area , click the appropriat e paper size from the Size list. If a borderle ss image can be prin ted on the specified size, the Borderless check box is enabled. 7. In the Basi c options area, click a paper type in the Pape r Type drop-down li st. NOTE: You cannot prin t a borderless image if the paper type is set to Autom[...]

9. In the HP real life tech nologies area, click the Photo fix drop-d own list and select from the following options: • Off: applies no HP real l ife technologi es to the image. • Basic: automatically focuses the image; mode rately adjust s image sharpne ss. • Full: automatically li ghtens dark ima ges; automatically ad justs sharpness, contr[...]

NOTE: If a phot o print cartridge is also instal led, the prin t quality is e nhanced. A photo print cartridge can be p urchased separat ely if it is not i ncluded with t he HP Al l- in-One. To print in Ma ximum dpi mode 1. Make sure you have pa per loaded in the input tray. 2. On the F ile menu in your softw are application , click Print . 3. Make[...]

7. For binding , do one of the f ollowing: • For bindi ng on the top like a not ebook or calendar, select th e Flip Pages Up check box. This causes the od d and even pag es of your document to print o pposite of each other top-to-bott om. This ensures that the to p of the page is always at the top of the sheet w hen you flip the pa ges up in your[...]

To print a multiple-pag e document as a booklet 1. Load paper into t he input tray. The paper sh ould be thick enoug h that the ima ges do not show t hrough to the oth er side. 2. On the F ile menu in your softw are application , click Print . 3. Make sure the HP All -in-One is the sel ected printe r. 4. Click the button t hat opens t he Properties[...]

10. Follow the inst ructions tha t appear on your screen for rel oading the paper to print on the second si de, and then click Contin ue . 11. When the entire document ha s finished printing, fol d the stack of paper in ha lf, so that the first pag e is on top, then stap le the documen t along the crease. TIP: For best results, use a saddle stapler[...]

4. Click the button t hat opens t he Properties dial og box. Depending on your software applicati on, this butto n might be cal led Properti es , Options , Printer Setup , Printer , or Pref erences . 5. Click the Features tab. 6. In the Pages per sheet list, click 2 , 4 , 6 , 8 , 9 , or 16 . 7. In the Page O rder list, click an app ropriate page o [...]

7. Click Page Or der in the Layout Opti ons list, and then click Front to Back . NOTE: If you set your do cument to pri nt on both si des of the p age, the Front to back opti on is not available. Your document w ill autom atically print in the correct order. 8. Click OK , and then click Print or OK in the Pr int dial og box. When you are printing m[...]

6. In the Basi c Options area, click the appropriate t ransparency t ype in the Paper Type list. TIP: If you want to make notat ions on the back of the t ransparencies and erase them later withou t scratching the origi nal, click the Ad vanced tab, and select the Mirror Image check box. 7. In the Resi zing Options area , click an appropriate size i[...]

Print a poster You can create a post er by printin g a document on mult iple pages. T he HP All-in-O ne prints do tted lines on some pag es to indicate where to trim the pages before tapi ng them together. To print a poster 1. Make sure you ha ve paper loa ded in the in put tray. 2. On the File menu in your softwa re application, cl ick Print . 3. [...]

7. In the Poster Printing drop-down list, click either 2x 2 (4 sheets) ; 3x3 (9 sheets) ; 4x4 (16 sheets) ; or 5x5 (25 sheets) . This selection tells th e HP All-in-One to enlarge your docum ent so that i t fits on 4, 9 , 16, or 25 pages. If your original docu ment is multipl e pages , each of th ose pages will be printed on 4 , 9, 16, or 25 pages.[...]

To stop a print job from the compu ter ▲ You can cancel most print jo bs from the print queu e. For more info rmation about ho w to do this, see the Windows H elp. Related topics Control panel buttons Resume a print job If an error occurs w hile printing, you m ay need to resume t he job from the HP All-in-One or the computer after you addr ess t[...]

8 Use the copy features The HP All-in-O ne allows yo u to produce high -quality color a nd black-an d-white co pies on a variety of paper type s. You can enlarge o r reduce the size of an orig inal to fit a specific paper size , adjust the copy qua lity, and m ake high-quality copies of photo s, including borderless copi es. This section co ntains [...]

Refer to the fo llowing tabl e to determine wh ich paper type sett ing to choose b ased on the paper loaded in the input t ray. Paper type Control p anel setti ng Copier paper or letterh ead Plain HP Bright White Paper Plain HP Premium Plus Photo Paper, Glossy Photo HP Premium Plus Photo Paper, Matte Photo HP Premium Plus 4 x 6 inch Photo Paper Pho[...]

Set the copy pa per type Copy a two-page black-and-white document You can use the HP All-in -One to copy a single- or multi ple-page document in color or black and white. In this example, th e HP All-in-One is used to copy a two-page black- and-white o riginal. To copy a two-page documen t from the control pane l 1. Make sure you have pa per loaded[...]

Related topics Control panel buttons Stop copying To stop c opying ▲ Press Cancel on the control panel. Related topics Control panel buttons Chapter 8 52 Use the copy features Use the copy featu res[...]

9 Use the scan features Scanning is the proces s of converting text an d pictures into an el ectronic format for your computer. You can sca n almost anything (photos, magazine article s and text documents) on the HP All- in-One. You can use the scann ing features of t he HP All-in-O ne to do the f ollowing: • Scan text from an article i nto your [...]

you want it, you can open it in anothe r application, sen d it through e-mai l, save it to a file, or print it. To scan to a compute r 1. Place your origina l with the side you wa nt to copy or scan face down on the left front corner of th e glass. TIP: For quality copi es, ensure that the scan ner glass is cle an and tha t there are no foreign mat[...]

Edit a scanned document You can edit a scann ed document using your Optical Character Recog nition (OCR ) software. Scannin g text using OCR software e nables you to bring the content of magazine articles, books, and ot her printed matte r into your favorite wo rd processor and many ot her applicatio ns as editable text. Lea rning to use OCR soft w[...]

Chapter 9 56 Use the scan features Scan[...]

10 Maintain the HP All-in-One The HP All- in-One requ ires little mai ntenan ce. Sometimes you mi ght want to clea n the glass and lid backing to remove surface dust and ensure tha t your copies and sca ns remain clear. You w ill also need to rep lace, align, o r clean your prin t cartridges f rom time to time. Thi s section provides in structions [...]

Clean the lid backin g Minor debris can accumula te on the white docume nt backing located un derneath the l id of the HP All-in -One. To clean the lid b acking 1. Turn off the HP All-in-One, un plug the power cord, an d raise the lid. 2. Clean the w hite document backing with a so ft cloth or sponge sli ghtly moiste ned with a mild so ap and warm [...]

3. Make sure the test p atterns show a comple te grid and the thick co lor lines are complete. • If more than a few lines in a patt ern are broken, th is might indica te a problem with the nozzles. You m ight need to clean the print cart ridges. • If the bl ack line is missing, fad ed, streaked, or shows l ines, this might i ndicate a problem w[...]

Handle the print cartridges Before you replace or cle an a print cartri dge, you should know th e part names a nd how to handle the print cart ridges. 1 Copper-colored contacts 2 Plastic tape with pink pull tab (m ust be removed before installing) 3 Ink nozzles under tape Hold the print cartridges by their black pl astic sides, with the l abel on t[...]

NOTE: Ink from the ca rtridges is used in the print ing process in a number of different ways, includin g in the ini tialization p rocess, which pre pares the device and cart ridges for printing, a nd in printhead servicing, wh ich keeps prin t nozzles clear and ink flowin g smoothly. In additio n, some residual ink is left in the cartridge after i[...]

To replace the pr int cartridges 1. Make sure th e HP All-i n-One is on. CAUTION: If the HP All -in-One is off when you o pen the print cart ridge door to access the print cart ridges, the HP All -in-One will no t release the cart ridges for changing. You mig ht damage the HP All-in-One if the print cartridges are not docked sa fely when you try to[...]

3. Wait until the print carriage is idle a nd silent, and th en lightly press down o n a print cartridge to release it. If you are replaci ng the tri-color print cartridge, remove t he print cartridg e from the slot on the lef t. If you are rep lacing the bl ack or photo print cartri dge, remove the pri nt cartridge from the slot on the right. NOTE[...]

6. Remove the n ew print cartrid ge from its pa ckaging, being careful to to uch only the black plastic. Gent ly remove the pastic tape using the pink p ull tab. 1 Copper-colored con tacts 2 Plastic tape with pink pull tab (must be remove d before installing) 3 Ink nozzles under tape CAUTION: Do not touch the copper-colored co ntact s or ink nozzle[...]

8. Close the print cartridge door. 9. If the print cartri dge alignment shee t prints, load it on the lef t front corner of the glass with the top of the page to the l eft. 10. Press the Scan button. The HP All-in-On e aligns the print cartri dges. Recycle or discard the prin t cartridge alignment sheet. Related topics • Check the e stimated ink [...]

For more informati on about ink-backu p mode, see the following t opics: • Ink-backup mo de output • Exit ink-backup mode Ink-backup mod e output Printing in ink-backu p mode slows the H P All-in-One and af fects the qua lity of prin touts. Installed print cartridge Result Black print cartridge Colors print as grayscale. Tri-color print cartrid[...]

NOTE: Your printer m ight be packaged with only a t ri-color print cartridge. F or better results, instal l a black print cartri dge in addition to the tri-color prin t cartridge. You can print without a black print cartridge b ut doing so can cause the prin ter to print more slowly and printe d colors to differ f rom those you w ould see if a blac[...]

One came wit h a print cartridge protector, you can use an a irtight pla stic contai ner to protect your prin t cartridge. The print cartri dge protector is design ed to keep a print cartridge secure and pre vent it from drying out when it is not bei ng used. Wheneve r you remove a print cartridg e from the HP All- in-One with the i ntention of usi[...]

using the soft ware you installed wi th the HP All -in-One. Alignin g the print cart ridges ensures high-quali ty output. NOTE: If you remove and reinstall the sa me print cartridge , the HP All-in-One will not prompt you t o align the print cartridges. The HP All-in-One remembers the alignment value s for that print cart ridge, so you do not ne ed[...]

5. Load the pri nt cartridge alig nment sheet print side down on t he left fr ont corner of the glass. 6. Press the Scan button. The HP All-in-One aligns th e print cartridges. Recycle or discard the print cartridge alignment sheet. Related topics Control panel buttons Clean the print cartridg es Use this fe ature when t he self-test report show s [...]

Make sure you have the following materials avai lable: • Dry foam rubber sw abs, lint-free cloth, or any so ft material t hat will not come apart or leave fibe rs. TIP: Coffee f ilters are lint-f ree and work well for cleaning print cartridges. • Distilled, fi ltered, or bot tled water (tap w ater might cont ain contaminants that can damage the[...]

9. Repeat if nece ssary for the othe r print cartridge. 10. Gently close the pr int cartridge door and plug the p ower cord in to the back of th e HP All-in-On e. Related topics • Clean the area around the ink n ozzles • Replace the print cartri dges Clean the are a around th e ink nozzles If the HP All-i n-One is used in a d usty environment, [...]

3. Lightly pr ess down on the print cartridge t o release it, and then pull it toward you out of the sl ot. NOTE: Do not remove both print cart ridges at the sam e time. Remove an d clean each print cart ridge one at a time. D o not leave a print ca rtridge outside the HP All- in-One for m ore than 30 minu tes. NOTE: Your printer might b e packaged[...]

Remove ink from your sk in and clothing Follow these i nstructions to remove ink from yo ur skin and clot hing: Surface Remedy Skin Wash the area with an ab rasive soap. White fabric Wash the fabric in cold water an d use chlorine bleach. Color fabric Wash the fabric in cold water an d use sudsy ammonia. CAUTION: Always use cold water to remove ink[...]

11 Shop for printing supplies You can order HP products, such as recommen ded types of paper and print cartridges, online from th e HP Web site. This section co ntains the followin g topics: • Order paper or ot her media • Order print cartridges • Order other supp lies Order paper or other media To order HP papers a nd other supplies, such as[...]

3. Click Print Ca rtridge Ordering Information . The print cartridge reorder numbers ap pear. 4. Click Order Onli ne . HP sends detai led printer i nformation, i ncluding model number, serial n umber, and ink supply levels, to an authorized onl ine reseller. The supplies you ne ed are preselected; you can change quan tities, add or re move items, a[...]

12 Troubleshooting This section co ntains the followin g topics: • Troubleshoot ing tips • Hardware setup troubleshooti ng • Software in stallation t roubleshootin g • Print cartridge tro ubleshooting • Print quality troubl eshooting • Print trouble shooting • Copy tr oubleshoo ting • Scan troubleshoot ing • Errors Troubleshooting[...]

• Check the co nnection from the HP All-in-O ne to your computer. Veri fy that the U SB cable is securely plug ged into the USB port on the back of the HP All-in-One . Make sure the other e nd of the USB cable is pl ugged into a USB po rt on your comput er. After the cable is connected prope rly, turn the HP All- in-One off and then o n again. ?[...]

• Do not use paper tha t is heavily textured. It ca n cause graphics or text to print improperly. • Do not combine different pap er types and paper sizes in the input tray; the entire stack of paper in the input t ray must be the same size and type. • Store printed phot os under glass or in a st orag e book to preven t bleeding ove r time fro[...]

connected the HP Al l-in-One to your compu ter before the so ftware inst allation screen prompts you to do so, you m ust follow these st eps: Troubleshooti ng common setup issues 1. Disconnect th e USB cable from th e computer. 2. Uninstall the sof tware (if you have alre ady installed i t). 3. Restart your computer. 4. Turn off the HP All -in-One,[...]

• Test the power outlet to make sure it is working. Plug i n an appliance tha t you know works, and see if the appliance has p ower. If not, the n there might be a problem with t he power outlet. • If you plugged the HP All-in-One int o a switched outlet, make sure the switch is on. If it is switched to on but still does not wo rk, then there m[...]

For more informa tion on in stalling the so ftware and co nnecting the USB cabl e, see the Setup Guid e that came with t he HP All-in-O ne. The HP All-in-O ne does not prin t Cause: The HP All-in-One and com puter are not comm unicating wit h each other. Solution: • Look at th e On light located on the front of the HP All-in-One. If it is not lit[...]

• If you are connect ing the HP All-in-One throug h a USB hub, make sure the hub is turned on. If the hub is on, try connect ing directly to your compute r. • Check other printers or scanners. You might need to disco nnect older products from your comp uter. • Try connecting the USB cab le to another USB port on your computer. After you check[...]

Solution: Click Details to see what t he specific proble m is, and then correct the problem before a ttempting to insta ll the soft ware. A red X appears o n the USB conne ct prompt Cause: Normally, a green check ap pears indicating that the plug an d play is successful . A red X indicates that t he plug and play failed. Solution: To retry the plug[...]

Solution: Try to continue wi th the installat ion. If that does not work, sto p and then restart the in stallation, and follow th e directions on the screen. If an erro r occurs, you might need t o uninstall and then re install the software. Do not si mply delete t he HP Al l- in-One applicat ion files from your computer. Make su re to remove t hem[...]

Uninstall and reinsta ll the softw are If your installa tion is incomple te, or if you con nected the USB cable to the co mputer before prompted by th e software inst allation screen , you might need t o uninstall and then reinstall the sof tware. Do not simply d elete the HP All-in -One applica tion files from your computer. Make su re to remove t[...]

To uninstall fr om a Windows computer, method 3 NOTE: Use this method if Uninstall is not availa ble in the Windo ws Start menu. 1. Insert the HP All -in-One CD-ROM in to your computer’s CD-ROM drive and t hen start the Setup program . 2. Disconnec t the HP All-in -One from your comp uter. 3. Select Uninstall and foll ow the onscre en directions.[...]

3. Repeat steps 1 and 2 f or the tri-color print cart ridge on the left side. 4. If the problem persist s, print a self-test re port to determine if there is a problem wit h the print cartridges. This report pro vides useful i nformation abo ut your print cartridges, including status informatio n. 5. If the self-t est report shows a problem, clea n[...]

To print a self-test report 1. Load lette r or A4 unused p lain white pap er into the in put tray. 2. Press and hold the Cancel butt on and then press the Start Copy Color button. The HP All-i n-One prints a se lf-test repor t, which might indicate the source of the printing problem. A sample of the ink test area of the report is show n below. 3. M[...]

3. Lightly press dow n on the print cartridge t o release it, a nd then pull it toward yo u out of the slot. NOTE: Do not remove both print cartrid ges at the same t ime. Remove and clea n each print cartrid ge one at a time. Do n ot leave a p rint cartridge outside the HP All- in-One for more than 30 minu tes. 4. Inspect the print cartridge contac[...]

To replace the print cartrid ges 1. Make sure the HP All -in-One is on. CAUTION: If the HP All-in-One is off when you open t he print cartridge do or to access the print cartridges, the HP All-i n-One will not rel ease the cartridg es for changing. You m ight damage the HP All -in-One if the p rint cartrid ges are not docked safely when you try t o[...]

3. Wait until the print carriage is i dle and silent, an d then lightly press do wn on a print cartridge t o release it. If you are repl acing the tri- color prin t cartridge, remove the print cartridg e from the slot on the lef t. If you are rep lacing the black or photo print cartridge, remove the print cartridge f rom the slot on the right. NOTE[...]

6. Remove the new prin t cartridge from it s packaging, being ca reful to touch only the black plastic. Gent ly remove the pasti c tape using the pink pull tab. 1 Copper-colored contacts 2 Plastic tape with pink pull tab (must be removed before installing) 3 Ink nozzles under tape CAUTION: Do not touch the copper-colored contacts or ink nozzles. To[...]

8. Close the pri nt cartridge door. 9. If the print cart ridge align ment sheet prints, load it on the left f ront corner of the glass with th e top of t he page to the lef t. 10. Press the Scan button. The HP All-in-One aligns th e print cartridges. Recycle or discard the print cartridge alignment sheet. Information on print cartridges For best re[...]

• Do not open the print cartridge door un less necessary. This exposes the print cartridges to air, which reduces the life of the print cartridges. NOTE: If you leave the print cartridg e door open for a long period of t ime, the HP All-in-One will recap the print cartrid ges to protect th em from exposure to air. • Clean the pr int cartridges [...]

• Printouts or copies have vertical stre aks • Paper is not picked up fro m the input tray • Printouts or copies are slanted or skewed Ink is bleedin g or smearin g Cause: The paper type is not suitab le for the HP All -in-One. Solution: Use HP Premi um Papers or any other paper type that is appropriate for the HP All-in-On e. Cause: The prin[...]

Solution: Change the paper type setting to mat ch the type of pap er loaded in the input tray. For more information, see: • Set the p aper ty pe for prin ting • Set the copy paper type Cause: The prin t quality or copy set ting on the HP All-in -One is set too low. Solution: Check the quali ty setting. Use a hi gher quality settin g to increase[...]

Solution: If t he paper you are using is too fibrous, the ink applied by the H P All-in- One might not fully cove r the surface of the pap er. Use HP Premium Papers or any other paper type th at is appropriat e for the HP All-in -One. For more information, see: Informat ion on paper Cause: The copy or print paper type se tting is in correct. Soluti[...]

to the Check Pape r and Check Print Cartri dge lights o n the control pa nel of the HP All- in-One. For more information, see: Load full -size pape r Printouts or cop ies are slante d or skewed Cause: The pa per is not feed ing properly o r is loaded incorre ctly. Solution: Make sure the paper i s loaded correctly. For more information, see: Load f[...]

Cause: The wrong type of enve lope is loa ded. Solution: Do not use shiny or embossed enve lopes or envelo pes that have clasps or windows. Borderless printi ng produces unex pected results Cause: Printing a borderless image from a non-H P software a pplication prod uces unexpected results. Solution: Try print ing the image from the photo imag ing [...]

Solution: Load paper in the input t ray. For more information, see: Load full -size pape r Cause: The pri nt carriage has stall ed. Solution: Turn the HP All -in-One off , remove any objects that are blocking the print carriage (inc luding a ny packing mate rials), and then turn th e HP All-in-One on again. Cause: The com puter is not com municatin[...]

the HP All- in-One and plugg ed into a power outl et. Press the On bu tton to turn on t he HP All-in-On e. Cause: The HP All-in-One experienced an error. Solution: Turn t he HP All-in-O ne off, an d then unplug the po wer cord. Plug the power cord back in, and then press the On button to turn on the HP All -in-One. Cause: The status of the print er[...]

the HP All-in-O ne and plugged i nto a power outlet. Press the On button to turn on th e HP All-in-One . Cause: The HP All-in-O ne is busy w ith anoth er task. Solution: If the HP Al l-in-One is performin g another task su ch as copying or scanning, your print jo b will be delayed un til the HP All-in-One comp letes the current task. Some documents[...]

Solution: Clear t he paper jam. For more information, see: Clear paper ja ms Cause: The print carriage has st alled. Solution: Turn t he HP All-in-One off , remove any objects tha t are blocking the pri nt carriage (includin g any packing materials), and then turn the HP All-in-One on again. Cause: The HP All-in-One is out of paper. Solution: Load [...]

Make sure the margi n settings for the do cument do not exceed t he printable ar ea of the HP All-in -One. To check your margin settings 1. Preview your print job before send ing it to the H P All-in-One. 2. Check the marg ins. The HP All-in-On e uses the margins you have set in your software appli cation, as long as they a re greater than th e min[...]

Text or graphics are cut off at the edge of the page Cause: The margins are not set correctly i n your software a pplication. Solution: Make su re the margin se ttings for t he document do not exceed the printabl e area of th e HP All-in-On e. To check you r margin settings 1. Preview your prin t job before send ing it to th e HP All-in-One. 2. Che[...]

Solution: Check the e stimated ink l evels remain ing in the p rint cartridg es. If the print cartridges are lo w or out of ink, you might need t o replace the print cartri dges. If there is ink rem aining in the prin t cartridges, but yo u are still noticin g a problem, print a self-tes t report to determine if there is a pro blem with t he print [...]

For more information, see: Replace the print cartri dges Ink is spraying th e inside of the HP All-in-O ne when I p rint a photo Cause: The borderless print se ttings requ ire photo paper to be loaded in the input tray. You are using the wr ong paper typ e. Solution: Make su re you load photo paper in the input tray before you prin t a borderle ss [...]

Solution: Check the On light. If it is blinki ng, the HP All-in-One is busy. Cause: The H P All-in-One does no t recognize the paper type. Solution: Do not use the HP All-i n-One to copy onto envelopes or o ther papers the HP All-in-On e does not support . Cause: The H P All-in-One has a pap er jam. Solution: Clear the paper jam . For more informat[...]

The printout is b lank Cause: The original is plac ed incorrectly o n the glass. Solution: Place your ori ginal print side down on the left front corner of the glass. Cause: The print cartridges nee d to be cleaned or mig ht be out of ink. Solution: Check the estimated ink levels remain ing in the print cartridges. If the print cartridge s are low [...]

Scan troubleshooting Use this section to solve these scan p roblems: • Scan halts • Scan fails • Scan fails because of insu fficient comput er memory • Scanned imag e is blank • Scanned imag e is incorre ctly croppe d • Scanned imag e has incorrect p age layout • Text format is incorrect • Scanned image show s dotted lines inste ad [...]

Scan fail s becau se of ins ufficien t comput er memory Cause: Too many applicatio ns are running on your comput er. Solution: Close a ll applications t hat are not in use. This in cludes applicati ons that run in th e background, such as screen savers and virus ch eckers. If you turn off your virus checker, remember to tu rn it back on afte r y ou[...]

as multiple columns from a n ewsletter, by pu tting the text in different f rames (boxes) in the dest ination app lication. In the soft ware, select the correct format so that the scanned text layo ut and formatting are retained. Scanned image shows dotted lin es instead of text Cause: If you use the Text im age type to scan text that you plan to e[...]

This secti on contai ns the follow ing topics : • Flashing li ghts • Device messages • File messages • General user message s • Paper messages • Power and conn ection messages • Print cartridge messages Flashi ng lights The lights on th e HP All-in-One flash in spe cial sequences to i nform you about various error conditi ons. Refer t[...]

On ligh t Check Paper light Check Print Cartridge light Paper Type lights Description Solution and Check Print Cartridge lights on the control panel. Paper -size setting does not match the paper size detected in the input tray. Change the paper in the tray or the size setting in the software. On Off Blinking 1 On, 1 Off Print cartridge door is open[...]

On light Check Paper light Check Print Cartridge light Paper Type lights Description Solution On Blinking Blinking Both blinking The control panel overlay is not attached or is not attached properly. 1. Turn the HP All- in-One off. 2. Attach the control panel overlay using the instructions in the Setup Guide. 3. Turn the HP All- in-One back on. Bli[...]

Mechanism er ror Cause: The H P All-in-One has a pap er jam. Solution: Clear the paper jam . For more information, see: Clear paper jams Cause: The print carriage is bl ocked. Solution: Turn the HP All -in-One off , remove any objects that are blocking the print carriage (inc luding a ny packing mate rials), and then turn th e HP All-in-One on agai[...]

• Invalid f ile name • Supported file t ypes for the HP Al l-in-One Error re ading or writin g the file Cause: The HP All-in-One softw are could not open or save the file. Solution: Check t o see if you have the right folder and f ile name. File not found Cause: There is not enough avail able memory on your com puter to create a print preview f[...]

Solution: Close all a pplications th at are not in use. This incl udes applicatio ns that run in the background, such as screen savers and virus ch eckers. If you turn off your virus checker, remember t o turn it back on after yo u finish your scan. If this problem occurs f requently, or if you encounter m emory proble ms while using other applicat[...]

• Paper jam, misfeed or blocked carriage • Paper mismatch • Wrong paper width Cannot load paper from in put tray Cause: There is not enough pa per in the inpu t tray. Solution: If the HP All-in-O ne is out of p aper or th ere are only a few sh eets remaining, l oad more paper in the input tray. If there is paper in the input tray, remove the [...]

Cause: The print carriage is bl ocked. Solution: Turn the HP All -in-One off , remove any objects that are blocking the print carriage (inc luding a ny packing mate rials), and then turn th e HP All-in-One on again. Paper mismatc h Cause: The print setting for the pr int job does not ma tch the pap er type o r size loaded in th e HP All-in-On e. So[...]

Solution: If t he HP All-in-One i s not properly connect ed to the compute r, communication errors can occu r. Make sure the USB cabl e is securely connected to the HP All- in-One and the compu ter, as shown belo w. For more information, see: Communicat ion problems over a U SB connection Communication test failed Cause: The HP All-in-One is turn e[...]

For more information, see: Communicat ion problems ove r a USB conn ection Improper shutdow n Cause: The last time the HP All-in-One wa s used, it was not tu rned off prop erly. If the HP All-in-One is turned off by turning off t he switch on a po wer strip or by using a wall switch, the device can be da maged. Solution: Press the On button located[...]

Print cartrid ge messages The followi ng is a list of prin t cartridge error m essages: • Low on in k • Need ali gnment or ali gnment failed • Print cartridge is missing, incorrectl y installed, or not intende d for your device • Printing in ink-backu p mode • Print cartridge is fa ulty or not inst alled properly Low on ink Cause: One or [...]

covering the ink nozzles, care fully remove the tape from the print cartridg es. Do not touch the ink nozzl es or the copper-co lored contacts. 1 Copper-colored contacts 2 Plastic tape with pink pull tab (must be removed before installing) 3 Ink nozzles under tape Remove and then reinsert the print cartridges. Verify that t hey are fully i nserted [...]

To find support and warrant y information , go to the HP Web site at www.hp.com/ support . If prompted, choose your c ountry/region, and then click Contact HP for informatio n on calling f or technical suppo rt. For more information, see: Align the print cartridge s Print cartridge is missing, inc orrectly instal led, or not in tended for your devi[...]

Cause: One or b oth of the print cartridges are not install ed or are inst alled incorrectly. Solution: Remove and then reinsert the print cartri dges. Verify that the y are fully inserted and locked in place . If the problem pe rsists, clean the cop per-colored contacts o f the print cart ridges. For more informati on on print cartrid ges, see Pri[...]

Solution: To resolve the problem 1. Open the p rint cartridge door. 2. Do one of t he followi ng: • If an error message is displayed on screen, remove the prin t cartridge that is named in the error m essage. Go to step 3. • If an error message is not displa yed, remove an d reinstall each pri nt cartridge and close the print cartridge d oor. I[...]

13 HP warranty and support Hewlett-Packard provides Internet and phone support for the HP All-in-One. This section contains the following topics: • Warranty • Support process • Before you call HP customer support • HP support by phone • Additional warranty options • Call HP Korea customer supp ort • Prepare the HP All-in-One for shipm[...]

3. To find support and warranty information, g o to the HP Web site at www.hp.com/support . If prompted, choose your country/region, a nd then click Cont act HP for information on calling for technical support. Check the HP Web site for updated information or troubleshooting tips for the HP All-in-One. 4. If you are still expe riencing problems and[...]

Additional warranty options Extended service plans are ava ilable for the HP All-in-One at additional costs. Go to www.hp.com/ support , select your country/region and language, then explore the service s and warranty area for information about the extended service plans. Call HP Korea customer support Prepare the HP All-in-One for shipment If afte[...]

To pack the HP All-in-One 1. If available, pack the HP All-in-O ne for ship ment by using the or iginal packing materials o r the packaging materials that came with your exchange device. If you do not have the original packaging materials, please use other a dequate packaging materials. Shipping damage c aused by imp roper packaging and/or improp e[...]

14 Technical information The technical specifications and international r egula tory information for the HP All-in-One are provided in this section. For additional specifications, se e the printed Basics Guide. This section contains the following topics: • Specifications • Environmental product stewardship progr am • Regulatory notices Specif[...]

• Copy speeds vary according to the complexity of the document a nd model • Maximum copy enlargement rangi ng from 200-400 % (depends on model) • Maximum copy reduction ranging from 25-50% ( depends on model) Scan specifications • Image editor included • Integrated OCR software automatically converts scanned text to editable text (if inst[...]

Recycli ng progr am HP offers an incr easing number of product return a nd recycling programs in many countries/regions, and partners with some of the largest e lectronic recyclin g centers throughout the wor ld. HP conserves resources by reselling some of its mo st popular pr oducts. For more information r egarding recycling of HP pr oducts, pleas[...]

Disposal of Waste Equipm ent by Users in Priv ate Househol ds in the Euro pean Union Disposal of Waste Equipment by Users in Private Households in the European Union This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of you[...]

Regulatory notices The HP All-in-One meets product requiremen ts fr om regulatory agencies in your country/region. This section contains the following topics: • FCC statement • Notice to users in Australia • Notice to users in Korea • VCCI (Class B) compliance statement for users in Japan • Notice to users in Japan about power cord • Ge[...]

VCCI (Cl ass B) compli ance statement fo r users in Japan Notice to users in Ja pan about power cor d Geräusch emission Chapter 14 138 Technical informatio n Technical information[...]