HP LaserJet Enterprise M4555 MFP инструкция обслуживания

MFP SERIES LASERJET ENTERPRISE M4555 Us er Guide[...]

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LaserJet Enterprise M4555 MFP Series User Guide[...]

Copyright and License © 2011 Copyright Hewlett-Packard Developme nt Comp any, L.P. Reproduction, adaptation, o r translation without prior written permis sion is prohi bited, ex cept as all owed un der the copyright laws. The infor matio n cont ain ed he rei n is su bjec t to change without no tice. The onl y warranties fo r HP products and servic[...]

Conventions used in this guide TIP: Tips provide helpful hints or s hortcuts. NOTE: Notes provide important information to explain a concept or to complete a task. CAUTION: Cautions indicate procedures that you should follow to avoid losing data or damaging the product. WARNING! Warnings alert you to specific procedures that you should fo llow to a[...]

iv Conventions used in this guide ENWW[...]

Table of contents 1 Product basi cs ......... ............ ........ ............. ........ ............. ........ ............. ........ ............. .... ..... 1 Product compa rison ....... .......... ....... ........... ....... ........... ....... .......... ....... ........... ....... ........... .. ...... 2 Environmenta l features .......... .[...]

Stapler/ Stacker S ettings me nu ....... ......... ............. ........ ............. ......... ............. ........ .. 38 Networ k Settings me nu ......... .............. ................... ............. ................... .............. .... 39 Troubl eshooting menu ......... ........... ....... ............ ....... ........... ........ ...[...]

HP Utility featu res ................ ......................... .................. ........... 65 Supporte d utilities for Mac .................................................... ................................... 66 HP Embedd ed Web Server ... .......... .............. ........... .............. .......... .......... 66 Print with Ma c .........[...]

Load T ray 1 . .............. ........... ................. .............. .......... .............. .......... .............. ... 94 Load Tray 2 an d optional Trays 3, 4, and 5 with standard-siz e paper ............. ........ ...... 95 Load Tray 2 a nd optional Trays 3, 4, and 5 with cu stom-size paper .............................. 97 Configure t[...]

Save cu stom print se ttings for r euse with Windows ............. ....................................... 123 Use a printing shortc ut with Windows ..................................... .................. 123 Create printing sh ortcuts ......................................................................... 124 Improve print quality with Windows [...]

9 C opy ...... ............. ...................... ................. .............. ................. .............. ................ ..... 1 5 5 Use cop y functions ........................... ..................... .................. ..................... .................. ... ... 156 Copy . ............ ................. ............. .........[...]

Introduction ..................... ................ ....................... ................ ........................ ...... 190 HP LaserJet Analog Fax Accessory 500 features ............................ ............. .............. 190 Verify fax oper ation .................................. ........................................................[...]

Defaul t job options .. ............................ ...................... ............................ . 214 Notification ..... .......................... ................... .......................... 214 Stamp rece ived faxes (inc oming faxes ) .............. ......... ............... 215 Set fit-to -page ....... ........... .............. ....[...]

Does your phone line have a call-w aiting feat ure? .... .......... ........... ............. 234 Chec k fax accesso ry status .... ................ ........................ .................... ............... ...... 234 Fax fea ture is n ot operating ...... ................ ............. .................. ............. .................. 2 3 5 G[...]

Secure the HP E mbedded We b Server ................... ................ ...................... ............ 2 56 Encryp tion support: HP Encryp ted High Performance Ha rd Disks ................................. 256 Secure stored jo b s .... .................. .............. ........... .............. ........... .............. ........... 257 Lock[...]

Change ja m recove ry ................. ........................................ .................... 2 96 Improve print quality ........ ............. ......... ............. ......... ................ ............ .......... ............. .. .... 297 Selec t a paper type ..... ....................... ................... ....................... ..[...]

Custo mer self-rep air parts ........ ................ ............ ................ ............ ................ ....... 313 Cables and interface s .... ....................... .................. .............. .................. .............. . 314 Appendix B Se rvice and support ....... ............... ............ ......... ........... ......[...]

Declaration of conformity (fax mode ls) ............. ...................... .................. ............. .................. 336 Safety sta tements ............... ............................................ .................................... .............. .... 338 Laser safety . .................... ........................... ............[...]

xviii ENWW[...]

1 Product basics ● Product comparison ● Environmental features ● Accessibility features ● Pro duc t v iew s ENWW 1[...]

Product compari son M4555 MFP CE502A ● Prints up to 55 pages p er minute (ppm) on Lette r -siz e or 52 ppm on A4-si ze pape r ● Scans up t o 55 s ing le-sid ed mo noch rome or color imag es per minute (ipm) for Letter -size pages, 26 ipm for two-si ded monoc hrome jobs , and up to 1 9 ipm for t wo-sided co lor jobs ● Digi tal sen din g featu [...]

M4555f MF P CE503A This model has the sam e features as the M4555 MFP mode l, with the following differences: ● HP 1 x 500 sheet feeder (Tray 3) with cabinet (increas es the total inp ut capacity to 1100 pages ) ● Analog faxi ng with the b uilt-in HP Ana log Fax Accesso ry 500 ● HP Encrypted High Performa nce Hard Disk Drive (on the formatte [...]

Envi ronmental fea tures Duple x Save paper by using dup lex printin g as your defau lt print settin g. Print multip le pa ges p er shee t Save p aper by pr inting two or mo re p ages o f a doc ument side -by- side o n one shee t of pa per. Access this feature throug h the printer driver. Recyc ling Reduc e waste by usin g recy cled pa per. Recycl [...]

Accessibi lity features The product include s several f eatures th at aid you with accessibility issues. ● Online user guide that is compatible with text screen-readers. ● The print cartridge can be installed and removed by using one hand. ● All doors and covers can be opened by using one hand. ● Paper can be loaded in Tray 1 by using one h[...]

Product views Front vi ew M4555 MFP 1 2 3 9 4 5 7 6 8 1 Standard ou tput bin 2 Control pa nel with color touchscreen display 3 Docum ent fe eder c over (access for cleari ng jams) 4 Docum ent feeder input tray 5 Docum ent fe eder o utput b in 6 Top c over re leas e le ver 7T r a y 1 8 Right door latch 9T r a y 2 6 Chapter 1 Product basics ENWW[...]

M4555f MFP 1 2 3 4 5 7 6 8 9 10 11 12 1 Standard ou tput bin 2 Control pa nel with color touchscreen display 3 Docum ent fe eder c over (access for cleari ng jams) 4 Docum ent feeder input tray 5 Docum ent fe eder o utput b in 6 Top c over re leas e le ver 7T r a y 1 8 Right door latch 9T r a y 2 ENWW Product views 7[...]

10 Tray 3 11 Lower right door l atch 12 Storage cabinet 8 Chapter 1 Product basics ENWW[...]

M4555fskm MFP 1 2 3 4 5 7 6 8 9 10 11 13 14 15 12 1 Stapler/stacker outp ut bins 2 Stapler/stacker accessory 3 Control pa nel with color touchscreen display 4 Docum ent fe eder c over (access for cleari ng jams) 5 Docum ent feeder input tray 6 Docum ent fe eder o utput b in 7 Top c over re leas e le ver 8T r a y 1 ENWW Product views 9[...]

9 Right door latch 10 Tray 2 11 Tray 3 12 Lower right door l atch 13 Tray 4 14 Tray 5 15 Stapl er door ( acces s t o the staple cartrid ge) Back view 3 2 1 1 Interf ace ports (for matter) 2 Po wer conne cti on 3P o w e r s w i t c h 10 Chapter 1 Product basi cs ENWW[...]

Interface ports 1 4 7 3 5 2 6 1 Slot for a cable- type se curit y lock 2 Fore ign interf ace ports for connecting third-pa rty devices (ro und) 3 Hi-speed USB 2.0 printing port 4 Loc al ar ea ne two rk (LA N) Ethe rnet (RJ-45) network port 5 USB port fo r connecting external USB de vices 6 EIO in ter face ex pans ion slo t 7 Fax por t (RJ-11 ) Seri[...]

Control-panel la yout 7 5 8 6 3 1 4 9 10 14 2 12 13 11 1 Hardw are i ntegr ation port Area for add ing third-p arty s ecurity devic es 2 Tou chscreen graphi cal display Use the touchscr een to open and set up all produ ct funct ions. 3 Brightness-adju stment button Use this button to increase or decrease the brightness of the touchscreen display. 4[...]

Control-panel h elp system The product has a built-in Help system that explains how to use each screen. To open the Help system, touch the Help button in the upper-right corner of the screen. For some screens, the Help opens to a global menu where you can search for specific topic s. You can browse through the me nu structure by touching the button[...]

Touchscreen navigati on The home screen provides access to the product features, and it indicates the current status of the pro duct. NOTE: HP regularly updates fea tures that are av ailabl e in the product firmware. To tak e advantage of the most curre nt features, u pdate the produc t firmware. To download the most recent firmw are upgrade, go to[...]

4 Help button Touch the Help button to open the embedded help system. 5 Scroll bar Touch the up or dow n arrows o n the scroll bar to see the complete l ist of available features. 6 Sign In or Sign Out Touc h th e Sign In button to ac cess secure d feature s. Touc h th e Sign Out button to sign out of the product if you have signed in fo r access t[...]

Buttons on the touchscreen The status line on t he touchscreen provides inform ation about the product sta tus. Various buttons can appear in this area. The following table describ es each button. Home button . T ouch the home button to go to the Home screen fr om any othe r screen. Start button . Tou ch the Start button to begin the action fo r th[...]

2 Control panel menus ● Control panel menus ● Administration menu ● Device Maintenance menu ENWW 17[...]

Control panel men us The product has many menus on the control panel H ome screen to help you perform tasks and configure settings. NOTE: To learn about each menu option, touch the Help button in the upper-right corner of the screen for that option. NOTE: HP regularly updates fea tures that are av ailabl e in the product firmware. To tak e advantag[...]

Table 2-1 Menu s on t he Hom e scree n (cont inued) Menu Descrip tion Save to Devic e Memory Use this menu to s can documents and s ave them to the hard disk in th e product. Sever al options are ava ilable for cu stomiz ing jobs. The se settin gs are tempora ry. After you have finished the job, the product re turns to the default settings. Open fr[...]

Administrati on menu You can per form ba sic pr oduc t set up by usin g the Administration menu. Use the HP Embedded Web Server for more advanced product setup. To open the HP Embedded Web Server, enter the product IP address or host name in the addres s bar of a Web browser. Reports menu To dis play : At the product control panel, select the Admin[...]

Table 2-2 Reports menu (c ontinued) First level Second level Values Othe r Pages PCL Font L ist Print PS Fon t List Print General Settings menu To dis play : At the product control panel, select the Administration menu, and then select the Gen eral Settings menu. In the following table, asterisks (*) indicate the factory default setting. Table 2-3 [...]

Table 2-3 General Settings menu (co ntinued) First level Second level Third level Fourth level Values Sleep Delay Enter a value between 1 and 12 0 minute s. The defaul t value is 45 minutes. Print Quality Image Registrati on Adju st Tray <X > Print T est Page X1 Shift Y1 Shi f t X2 Shi ft Y2 Shi f t Range: -5.00 mm to 5.00 mm Adju st Pape r T[...]

Table 2-3 General Settings menu (co ntinued) First level Second level Third level Fourth level Values Toner De nsity Ran ge of 1 to 5. The defaul t value is 3. Quiet Mode Off * On Automatic Transitio n Jam Recovery Au to * Off On Manage Stored Jobs Quick Copy Job Storage Limit 1-300 Default = 32 Quick Co py Jo b Held Timeout Off * 1 Hour 4 Hours 1 [...]

Copy Settings menu To dis play : At the product control panel, select the Administration menu, and then select the Copy Settings menu. In the following table, asterisks (*) indicate the factory default setting. Table 2-4 Copy Settings menu First level Second level Values Copies Range: 1 – 9999 Default = 1 Ima ge Prev iew NOTE: You might ne ed to [...]

Table 2-4 Copy Settings menu (cont inu ed) First level Second level Values Redu ce/Enlar ge Scalin g Auto matic Range X-Y (25-400%) 100% 75% 50% 125% 150% 200% Auto Include Margin s Pape r Selec tion Manually Feed Automatically d etect Tray 1 : [S ize] , [Type ] Tray <X>: [S ize], [Type] Image Ad justment Darkne ss Contrast Backgrou nd Cleanu[...]

Table 2-4 Copy Settings menu (cont inu ed) First level Second level Values Page Orde r Right, t hen down Dow n, then right Add Page Bo rders Original Size Automatically detect * Sel ect fr om a list of size s tha t the prod uct supports. Edge-To-E d ge Normal (reco m mend ed) * Edge-To-E d ge outp u t Job Build Job Bu ild off * Job Build on 26 Chap[...]

Sca n/Dig it al Sen d Sett ing s menu To dis play : At the product control panel, select the Administration menu, and then select the Scan/ Digital Send Settings menu. In the following table, asterisks (*) indicate the factory default setting. Table 2-5 Scan/Digital Send Settings me nu First level Seco nd level Third level Fourth level Va lues E-ma[...]

Table 2-5 Scan/Digital Send Settings menu (continu ed) First level Seco nd level Third level Fourth level Va lues Resolution 600 dp i 400 dpi 300 dpi 200 dpi 150 dpi * 75 dpi Content Orientation Orienta tion Portrait * Landscape 2-Sided Form at Book -style * Flip-style Colo r/Bl ack Automatically detect Color Black/Gray Black Origin al Size Choo se[...]

Table 2-5 Scan/Digital Send Settings menu (continu ed) First level Seco nd level Third level Fourth level Va lues Digi tal Sen d Servi ce Setup Allow Usage of Digital Sending Softw are (DSS) Server Selec t or clear the check box. The default setti ng is with the check box clear ed. Allo w Transfer to New Digi tal Se nding S o ftwa re (DSS) Serv er [...]

Table 2-6 Fax Settings menu (cont inued ) First level Seco nd level Third level Fourth level Va lues General Fax S end Settings PC Fa x Send Enabl ed * Disabled Fa x Head er Prepen d * Over lay Er ror Corre ction Mode Enabl ed * Disabled Fa x Number Confirmation E nabled Disabled * J BIG Compr ession Enabled * Disabled Billing Codes Enable Bill ing[...]

Table 2-6 Fax Settings menu (cont inued ) First level Seco nd level Third level Fourth level Va lues Notifica tion Do n ot notify * Notify when job completes Notify on ly if jo b fails Print E-mail N otification E-mail addr ess Include Thumbnail Content Orientation Orienta tion Portrait * Landscape 2-Sided Form at Book -style * Flip-style Origin al[...]

Table 2-6 Fax Settings menu (cont inued ) First level Seco nd level Third level Fourth level Va lues Fax Receiv e Speed Fast Medium Slow Fax Print ing Schedu le Incoming Fax Options Always stor e faxes Always pri nt faxes * Use Fax Print ing Schedu le Schedule Touch this to set up a fax printing schedule i f you selec ted the Use Fax Printing Sched[...]

Table 2-6 Fax Settings menu (cont inued ) First level Seco nd level Third level Fourth level Va lues Fa x Arc hiving E-ma il Addr ess Enabl e Fax Forwarding Type of Fax Jo b to Forward Send and rece ive Send only Receive onl y Fax Forwarding Numb er Clear fax ac tivity log Open from USB Settings menu To dis play : At the product control panel, sele[...]

Table 2-7 Print Settings menu (continued) First level Second level Values Perso nalit y Au to * PCL POSTS CRIPT PDF PCL Form L ength Range: 5 – 128 Default = 60 Orien tation Portrai t * Landscape Font Source Internal * Card slot 1 Card slot <X> EIO <X> disk USB Font Number Range: 0 – 999 Default = 0 Font Pitch Range: 0.44 – 99.99 [...]

Table 2-8 Print Options menu First level Second level Values Numb er o f Co pies Default Pa per Size S elect from a li st o f si zes that the pr oduc t supports. Default Custo m Paper Size X Dimension Y Dimensi on Use I nches Use Millimeters Output Bin Sele ct fr om a li st of outpu t bins . Side s 1-s ided * 2-s ide d 2-Si ded Fo rmat Book-style *[...]

Table 2-9 Display Settings menu ( continu ed) First level Second level Values Slee p Mo de Disa bled Use sl eep de lay * Use sl eep s chedu le Balanc e power sav ings/Wait time Inactivity Time out Range: 10 – 300 seconds Default = 60 seconds Clearabl e Warnings On Job * Continua ble E vents Auto continue (10 second s) * Press OK t o contin ue 36 [...]

Manage Supplies m enu To dis play : At the product control panel, select the Administration menu, and then select the Manage Supplies menu. In the following table, asterisks (*) indicate the factory default setting. Table 2- 10 Manage Supplies menu First level Seco nd level Third level Fourth level Va lues Suppl ies Stat us Print View Supply Settin[...]

In the following table, asterisks (*) indicate the factory default setting. Table 2- 11 Manage Trays menu First leve l Values Use Re quested Tr ay Exclus ively * First Manually Fe ed Prompt Always * Unless lo aded Size /Type Pr ompt Displ ay * Do not dis play Use A nother Tray Enabl ed * Disab led Altern ative Lette rhead Mo de Disab led * Enable d[...]

Table 2- 12 Stap ler/Stacker Setting s menu ( continued ) First leve l Values Stap ling Non e Top lef t or r ight Top left Top rig ht Staples Very Low Continue Stop Network Settings menu To dis play : At the product control panel, select the Administration menu, and then select the Netw ork Settings menu. In the following table, asterisks (*) indic[...]

Table 2- 14 Emb edded Jetdirect Menu / EIO < X> Jetdir ect Menu (c ontin ued) First level Seco nd level Third level Fourth level Va lues Manual Settings NOTE: This menu is available only if you sele ct the Manual op tion under the Conf ig Me tho d menu. IP Address Enter the address. S u bnet Ma sk Ente r the addres s. Default Gateway Enter th[...]

Table 2- 14 Emb edded Jetdirect Menu / EIO < X> Jetdir ect Menu (c ontin ued) First level Seco nd level Third level Fourth level Va lues Reset Se curity Ye s No * Diagno stics Embedded Tests LAN HW T est Yes No * HTTP Tes t Yes No * SNMP Test Yes No * Data Path Test Yes No * Select All Te sts Yes No * Executi on Tim e [M] Range: 1 – 60 hour[...]

Table 2- 14 Emb edded Jetdirect Menu / EIO < X> Jetdir ect Menu (c ontin ued) First level Seco nd level Third level Fourth level Va lues Pi ng Results Packets Sent Ra nge: 0-655 35 Default = 0 Packets Rece ive d Range: 0-65535 Default = 0 Percen t Lost Rang e: 0-100 percent Default = 0 RTT Min Range: 0-4096 Default = 0 RTT Max Range: 0-4096 D[...]

Table 2- 15 Troubleshooting menu ( conti nue d) First level Seco nd level Third level Fourth level Va lues Paper Pa th Page View * Print Fax Fax T.30 T race Print T.30 Report When to Pri nt Report Print Never automa tically print * Print after every fax Print only after fax send jobs Print afte r any fax e rror Print only after fax send errors Prin[...]

Table 2- 15 Troubleshooting menu ( conti nue d) First level Seco nd level Third level Fourth level Va lues Stacking Off On Ma nual Sensor Test S elect from a list of availa ble compo nents. Tra y/Bi n Manual Sensor Test S elect from a list of availa ble compo nents. Component Test Select fr om a list of availa ble compo nents. Pr int/S top Te st Ra[...]

Device Maintenance m enu Backup/Restore menu To dis play : At the product control panel, select the Device Maintenance menu, and then select the Bac kup/R estor e menu. In the following table, asterisks (*) indicate the factory default setting. Table 2- 16 Backup/Restore menu First level Second level Thi rd level Values Back up Dat a Enable Schedu [...]

USB Firmware Upgrade menu To dis play : At the product control panel, select the Device Maintenance menu, and then select the USB Firmware Upgrade menu. Insert a USB storage device wit h a firmware upgrad e bundle into the US B port, and follow the onscreen instructions. Service menu To dis play : At the product control panel, select the Device Mai[...]

3 Software for Windows ● Supported operating systems for Windows ● Supported printer drivers for Windows ● Select the cor rect printer driver for Windows ● Priority for print settings ● Change printer-driver settings for Windows ● Remove software fo r Windows ● Supported utilities for Windows ● Software for other operating systems E[...]

Supported operating systems for Windows The product supports the following Windows operating systems: ● Windows XP Service Pack 2 o r greater (32-bit and 64-bit) ● Windows Se rver 2003 (32-bit and 64-bit) ● Windows Se rver 2008 (32-bit and 64-bit) ● Windows Se rver 2008 R2 (64-bi t) ● Windows Vista (32-b it and 64-bit) ● Windows 7 (32-b[...]

Supported prin ter drivers for Window s ● HP PCL 6 (this is the default p rinter driver that is installed from the software instal lation CD) ● HP postscript emulation Universal Print Driver (HP UPD PS) ● HP PCL 5 Universal Print Driver (HP UPD PCL 5) ● HP PCL 6 Universal Print Driver (HP UPD PCL 6) The printer drivers include online H elp [...]

Select the co rrect prin ter driver for Windows Printer drivers provide access to the product features and allow the computer to commu nicate with the product (using a printer language). The following printer drivers are available at www.hp .com/ support /ljm4555mfp_so ftware . HP PCL 6 drive r ● Provid ed as the defau lt dri ver on the soft ware[...]

HP Universal Print Driver (UPD) The HP Universal Print Driver (UPD) for Windows is a single driv er that gives you instant access to virtually any HP Las erJet product, from any location, without downloading separate drivers. It is built on proven HP print driver technology and has been tested thoroughly and used with many software programs. It is [...]

Priority for print settings Changes to print settings are prioritized depending on where the changes are made: NOTE: The names of commands and dialog boxes might vary depending on your software program. ● Page Setup dialog bo x : Click Page Setup or a similar co mmand on the File menu of the program you are working in to open this dialog box. Set[...]

Change pri nter-d river settings for Windows Change the settings for all pri nt jobs until the software program is closed 1. On t he File menu in the softwa re program, click Print . 2. Select the driv er, and then click Properties or Preferences . The st eps can vary; th is proc edure is most com mon. Change the default settings fo r all print job[...]

4. To automatically set the configuration settings, in the Installable Options list, click the Automatic Configuration drop-down menu, and then click the Update Now menu item. 54 Chapter 3 Softw are for Windows ENWW[...]

Remove software for Windows Windows XP 1. Cli ck Start , Control Panel , and then Ad d or Re mov e Progr ams . 2. Find and s elect the product from the list. 3. Cli ck t he Change/Remove button to remove the software. Windows Vista 1. Cli ck Start , Control Panel , and then Programs and Features . 2. Find and s elect the product from the list. 3. S[...]

Supported utili ties for Windows HP Web Jet admin HP Web Jetadmin is a simple print and imaging peripheral management software tool that helps optimize product us e, control color costs , secure products, and streamline supplies management by enabling remote configuration, proactiv e monitoring, se curity troubleshoo ting, and reporting of printing[...]

Software for other operating systems OS Software UNIX For HP-UX and Solaris netw orks, go to www.hp .com/ go/j etdirectun ix_so ftware to install model scripts using the HP Jetdirect printer installer (HPPI) for UNIX. For th e latest model sc ripts, go t o www.h p.com/ go/unixmode lscripts . Linux For information, go to www.h plip.ne t or www. hp.c[...]

58 Chapter 3 Softw are for Windows ENWW[...]

4 Use the product with Mac ● Software for Mac ● Print with Mac ● Solve problems with a Mac ENWW 59[...]

Software for Ma c Supported operating systems for Mac The product supports the following Mac operating systems: ● Mac OS X 10.5, 10. 6, and later NOTE: For Mac OS X 10.5 and later, Intel® Core™ Processor Macs are supported. The Mac printer driver can be installed from the softwa re installation CD that came with the product. If the CD is unav [...]

5. To configure the pr oduct software to recognize the installed acce ssories, complete these steps: Mac OS X 10.5 and 10.6 1. From the Apple menu , clic k the System Prefer ences menu and then click the Print & Fax icon. 2. Select the product in the left side of the window. 3. Click the Options & Supplies button. 4. Click the Driver tab. 5[...]

If th e Network A ddress button is not visible, you can find the IP address or host name by printing a configuration page. a. At the product control panel, scroll to and touch the Admi nistration butt on . b. Open the following menus: ● Reports ● Configuration/Status Pages ● Configuration Page c. Touch the View button to view the information [...]

By default, Mac OS X uses the Bonjour method to find the d river and add the product to the printer pop-up menu. This method is best in mo st situations. If Mac OS X cannot fin d the HP printer driver, an error message displays. Reinstall the s oftware. If you are connecting t he product to a large ne twor k, you might need to use IP printing to co[...]

Priority for print settings for Mac Changes to print settings are prioritized depending on where the changes are made: NOTE: The names of commands and dialog boxes might vary depending on your software program. ● Page Setup dialog bo x : Click Page Setup or a similar co mmand on the File menu of the program you are working in to ope n this dial o[...]

Software for Mac computers HP Utility for Mac Use the HP Utility to set up produc t features that are not available in the printer driv er. You can use the HP Utility when the product uses a un iversal serial bus (USB) cable or is connected to a TCP/IP-based ne twork. Open the HP Utility ▲ From the dock , click HP Utility . -or- From Applications[...]

Menu Item Descrip tion Restrict Color Configure s color-prin ting restri ctions fo r specifi c users and softwa re prog rams . NOTE: This o ption i s ava ilable o nly aft er you o pen the Vie w menu and se lect the Show Adva nced option. Protect Direct Ports Dis ables printing over USB or paral lel port s. Additional Settings Pr ovid es acce ss to [...]

Print with Mac Cancel a print j ob with Mac 1. If the print job is currently printing, cancel it by fo llowing this proc edure: a. Press the S top button on the product c ontrol panel. b. From the list on the touchscreen, touch the print job you w ant to delete, and touch t he Cancel Job button. c. The product prompts you to confirm t he deletion. [...]

Use printing pres ets 1. On t he File menu, click the Print option . 2. Sele ct the dr iver. 3. In t he Presets menu, select the printing preset . NOTE: To use printer-driver default settings, select the standard option. Resize documents or print o n a custom paper size with Mac Mac OS X 10.5 and 10.6 Use on e of thes e meth ods. 1. On the File men[...]

5. From the Text menu, select one of the standard message s, or select the Custom option and ty pe a new message in the box. 6. Select options for the rema ining settings. Print multiple pages on one sheet of paper with Mac 1. On t he File menu, click the Print option . 2. Sele ct the dr iver. 3. Open the Layo ut menu. 4. From the Pages per Sheet m[...]

3. In t he Job Storage Mode drop-down list, select the ty pe of stored job. ● Proof and Hold : This feature provides a quick way to print and pro of one copy of a jo b and then print more copies. ● Personal Job : When you send a job to the product, the job does not print until y ou request it at the product control panel. If you as sign a perso[...]

Solve probl ems with a Mac See Solve product softwa re problems with Mac on page 309 . ENWW Solve problems with a Mac 71[...]

72 Chapter 4 Use t he product with Mac ENWW[...]

5 Connect the pr oduct ● Printer sharing disclaimer ● Connect with USB ● Connect to a network ENWW 73[...]

Printer sharing disclaimer HP does not support peer-to-peer networking, as the f eature is a function of M icrosoft operating systems and not of the HP printer drivers. Go to Microsoft at www.mi cros oft.c om . Connect with USB This product supports a USB 2.0 connection. Use an A-to-B type US B cable. HP recommends using a cable that is no longer t[...]

Connect to a network You can configure network parameters from the control panel, the HP Embedded Web Server, or for most networks, from the HP Web Jetadmin s oftware. NOTE: HP Web Jetadmin softwa re is not supported on Mac OS X operating s ystems. For a complete list of supported n etworks and for instructions on configuring network parameters fro[...]

Table 5-1 Supp orted netw ork protoco ls (continued) Net work t ype Supp orte d proto cols TCP/IP IPv6 networks only ● Dynamic Host C onfigur atio n Protoc ol (DHCP ) v6 ● Multic ast Listener D iscovery Protocol (MLD) v1 ● Intern et Control Messag e Protocol (ICM P) v6 Other suppor ted ne twork pr otoc ols ● Intern etwork Packet Ex change/ [...]

2. Connect the network cable to the product and to the network. 3. Wait for 60 seconds before con t inuing. During th is time, the network recognizes the product and assigns an IP address or host name for the product. 4. At the product control panel, touch the Ne twork Address button to identify the product IP address or host name. If th e Network [...]

IPv6 : If the IP address begins with "fe80:", the prod uct should be able t o print. If not, you must manually configure the IP address. Inst all the software 1. Qui t al l pr ogr ams on the comp uter . 2. Install the software from the CD. 3. Follow the onscreen instructions. 4. When prompt ed, sele ct the Connected through a wir ed netwo[...]

Configure network settin gs View or change netw ork settings Use the embed ded Web server to view or change IP configuration settings. 1. Print a configuration page, and locate the IP address. ● If you are using IPv4, the IP address contains only digits . It has this format: xxx.xxx. xxx.xxx ● If you are using IPv6, the IP address is a hexadeci[...]

Manually co nfigure IPv4 TCP/IP parameters from the control panel Use the control-panel Administration menus to manually set an IPv4 address, s ubnet mask, a nd default gate way. 1. From the Home screen, scroll to and tou c h the Administration button. 2. Open each of the following menus: a. Network Setting s b. Embed ded Jet direc t Me nu c. TCP/I[...]

Manually co nfigure IPv6 TCP/IP parameters from the control panel Use the control-panel Administration menus to manually set an IPv6 address. 1. From the Home screen, scroll to and tou c h the Administration button. 2. To enable manual configuration, open each of the following menus: a. Network Setting s b. Embed ded Jet direc t Me nu c. TCP/IP d. [...]

82 Chapter 5 Connect the produc t ENWW[...]

6 Paper and print media ● Understand paper us e ● Change the printer driver to match the paper type and size in Windows ● Supported paper sizes ● Supported paper types ● Load paper trays ● Conf igu re tr ays ● Select an output bin (for mode ls with a stap ler/stacker) ENWW 83[...]

Understand p aper use This product supports a variety of paper and other pr int media in accordance with the guidelines in this user guide. Paper or print media t hat does not m eet these guide lines might cause poor print quality, increased jams, and premature we ar on the product. For best results, use only HP-brand paper and print media designed[...]

Med ia ty pe Do Do no t Letterhead or pr eprint ed forms ● Use only letterh ead or forms approv ed fo r use i n lase r print ers. ● Do not use raised o r metallic letterhead. Heavy pa per ● Use only he avy pape r that is approv ed fo r use i n lase r print ers and me ets the wei ght speci f ica tions for this p roduct. ● Do not us e paper t[...]

Supported pap er sizes NOTE: To obtain best results, select the correct paper size and type in the printer driver before pri nting. Table 6-1 Supported paper and p rint media s izes Size and dimensi ons Tray 1 Tray 2 Optio nal Trays 3, 4, and 5 Automatic dupl ex print ing Letter 216 x 279 mm (8.5 x 11 in) Legal 216 x 356 mm (8.5 x 14 in) Executi ve[...]

Table 6-1 Supporte d paper and print media sizes (co ntinued) Size and dimensi ons Tray 1 Tray 2 Optio nal Trays 3, 4, and 5 Automatic dupl ex print ing B5 (JIS) 182 x 257 mm (7.17 x 10.12 in) B6 (JIS) 128 x 182 mm (5.03 x 7.16 in) 16K 195 x 270 mm (7.67 x 10.62 in) 184 x 260 mm (7.24 x 10.23 in) 197 x 273 mm (7.75 x 10.74 in) Postca rd (JI S) 100 [...]

Table 6-1 Supporte d paper and print media sizes (co ntinued) Size and dimensi ons Tray 1 Tray 2 Optio nal Trays 3, 4, and 5 Automatic dupl ex print ing Envelope DL ISO 110 x 220 mm (4.33 x 8.66 in) 1 The product ca n print on 76 x 127 m m (3 x 5 in) size paper from Tray 1 for Extra Heavy (131-175 g /m 2 ) and Ca rdstoc k (176-220 g/m 2 ) paper ty [...]

Supported pap er types Paper t ype Tray 1 Tray 2 Option al Tray s 3, 4, and 5 Automatic duplex print ing Plain Paper Light (60–74 g/m 2 ) Cardstock (17 6–220 gm 2 ) Transp arency Labels Letterhead Envelope 1 Prepri nted Prepunc hed Colore d Bond Recycled Rough 1 Also s u pport ed f or the optional e nvelope fe eder. ENWW Supported paper types 8[...]

Load paper trays Tray a nd bin capa city Tray or bin Paper type Specifications Quantity Tray 1 P aper R ange: 60 g/ m 2 (16 lb) b ond to 200 g/ m 2 (53 lb) bond Maxi mum stac k he ight : 10 m m (0.39 in) Equivalent to 100 sheets of 75 g/ m 2 (20 lb) bond Envelope s Less th an 60 g/ m 2 (16 lb) bond to 90 g/m 2 (24 lb) b ond Up to 10 envelopes Label[...]

Tray or bin Paper type Specifications Quantity Envel ope feeder Envelopes Range : Minim um: 90 mm (3.5 in) x 148 mm (5 .82 in) Maximum: 178 mm (7. 0) x 254 mm (10. 0) ● COM 10 ● Monarch ● B5 176 mm (6.9 in) x 250 mm (1 0.0 in) ● C5 162 mm (6.4 in) x 229 mm (9 .0 in) ● DL 110 mm (4.3 in) x 220 mm (8 .7 in) Up to 75 envelopes Top and midd l[...]

Paper orienta tion for lo ading trays If you are using pa per that requires a specific orie ntation, load it according to the information in the following tables. NOTE: The Alternative Letterhead Mode and Image Rotation settings affect the way you load letterhead or preprinte d paper. The following information depicts the default setting. Paper ori[...]

Pape r ori entatio n for load ing Tray 2 or Trays 3, 4, and 5 Paper type Single-sided printing Duplex printing Let terhe ad, pr epri nted, o r pre punch ed Face -down Top edge at the right of the tray Face-up Top edge at the right of the tray ENWW Load paper tray s 93[...]

Load Tray 1 CAUTION: To avoid jams, never add or remove paper from Tray 1 during printing. 1. Open Tray 1. 2. Pull out the tray extension to support the paper and set the side guides to the correct width. 3. Load pa per in the tray. 94 Chapter 6 Paper and print media E NWW[...]

4. Make sure the stack fits under the tabs on the guides and does not exceed the load-level indicators. 5. Adjust the s ide guides so that they lightly touch the paper stack but do not bend it. Load Tra y 2 and optional Trays 3, 4, and 5 w ith standa rd-size paper 1. Open the tray . NOTE: Do no t open the tray while it is in use. ENWW Load paper tr[...]

2. Adjust the pa per-length and pap er-width guides by squee zing the adjustment latches and s liding the guides to the size of the paper bein g used. 3. Load paper into the tray. Check the paper to verify the guides lightl y touch the stack, but do not bend it. NOTE: To prevent jams, do no t overfill the tray. Be sure the top of the stack is below[...]

Load Tra y 2 and optional Trays 3, 4, and 5 wi th custom-siz e paper 1. Open the tray . 2. Adjust the pa per-length and pap er-width guides by squee zing the adjustment latches and s liding the guides to the size of the paper bein g used. 3. Load paper into the tray. Check the paper to verify the guides lightl y touch the stack, but do not bend it.[...]

4. Close the tray. 5. The control panel prompts you to set the paper size and typ e. Select the Custom setting, a nd then configure the X and Y dimensions of the custom paper size. NOTE: See the label in the paper tray, or the following illustration, to determine the X and Y d imensi on s. Y X 98 Chapter 6 Paper and print media E NWW[...]

Configure trays The product automatically prompts you to configure a tray for ty pe and size in the following situations: ● When you load pape r into the tray ● When you specify a particular tray or paper typ e for a print job through the printer driver or a software program and the tray is not conf igured to match the print-job’s settings NO[...]

Select the paper by so urce, type, or size In the Microsoft Windows operating system, three settings affect ho w the printer driver tries to pull media when you send a print job. Source, Type, and Size settings appear in the Page Setup , Pri nt , or Print Properties dialog boxes in most software programs. Unless you change these settings , the prod[...]

Select an output bin (for mo dels with a stapl er/ stacker) You can configur e the product to use different output bins for printing , copying, and fa xing. You can also configure the product to sort jo bs according to the username associated with each job, or to stack all jobs from the lower bin to the upper bin. NOTE: You can also select output b[...]

4. To configure the bin for copy jobs, open these menus, and then select a bin from the lis t of opt ions . ● Administration ● Copy Settings ● Output Bin 5. To configure t he bin for printing incoming fax es, open these menus: ● Administration ● Fax Settings ● Fax Receive Settings ● Default Job Options ● Output Bin Select a bin fr o[...]

7 Manage supplies ● Print cartridge info rmation ● Supplies views ● Manage print cartridg es ● Replacement instructions ● Solve problems with supplies ENWW 103[...]

Print cartridge information Feature Description Part nu mbers ● Standard-capacity black print cartridge: CE390A Selectability number: 90A ● High-capacity black print cartrid ge: CE390X Selectability number: 90X Access ibility ● The pr int cart ridg e can be in stalle d and r emoved by using one ha nd. Environmenta l featur es ● Recy cle the[...]

Supplies v iews Print cartridge views 1 2 4 3 1 Plastic shield 2 Pri nt cartri dge memor y tag 3 Toner sealing tape ta b 4I m a g i n g d r u m ENWW Supplies views 105[...]

Manage print cartridges Settings for print cartridges Print when a p rint cartridge i s at estimated end of life ● A Black Cartridge Low message appea rs when the print cartridge is ne aring the estimated end of it s use ful life . ● A Black Cartridge Very Low message appears when the print cartridge is at its estimated end of use ful life. Pri[...]

Once an HP supply has reached very low , HP’s premium Protection Warranty on that supply has ended. All print defects or cartridge failures incurred when an HP supply is used when the Very Low Settings item is set to the Co nti nu e mode will not be considered to be defects in materials or workmanship in the supply under the HP Print Cartridge Wa[...]

Replacement instructions Replace the p rint cartridge CAUTION: If toner gets on clothing, wipe it off with a dry cloth and wash the clothes in cold water. Hot water sets toner into fabric. NOTE: Information about recycling used print cartridges is on the print-cartridge box. 1. Pull the top cover release lever to open the t op cover. 2. Grasp the h[...]

4. Remove the new print cartridge from its pro tecti ve b ag. NOTE: Be careful not to damage the memory tag (callout 1) on the print cartridge. 5. Grasp both sides of the print cartridge and distribute the toner by gently rocking the print cartridge five or six times. 6. Remove the o range, plastic sh ip ping lo ck from the bottom of the new print [...]

7. Pull on the orange tab to remove the toner sealing tap e. Completely remove the sealing tape from the cartridge. CAUTION: Avoid prolonged exposure to light. 8. Align the print cartridge with its s lot and insert the print cartridge until it clicks into place. 9. Close the top cover. 110 Chapter 7 Manage supplies ENWW[...]

Replace the staple cartridge (for models wi th a stapler/ stacker) 1. Press the release latch, and then slide the stapler/stacker away from the product. 2. Open the staple-cartridge door. 3. Lift up on the staple-ca rtridge green handle, and then pull the cartridge out of the stapler to remove it. ENWW Replacement instructions 111[...]

4. Ins ert a new st apl e car tridge , push d own on it to snap it into place, and then close the staple- cartridge door. 5. Slide the stapler/stacker toward the product until it latches in p lace. 112 Chapter 7 Manage supplies ENWW[...]

Solve problems with supplies Check the print cartridge Check the print cartridge, and replace it if necessar y, if you are having any of the following problems: ● The printing is too light or seems faded in areas. ● Printed pages have s mall unprinted areas. ● Printed pages hav e streaks or b ands. NOTE: If you are using a draft or EconoMode [...]

3. Examine the surf ace of the green imaging dr um on the bottom of the print cartridge. CAUTION: Do not touch the green roller (imaging drum) on the bottom of the c artridge. Fingerprints on the imaging drum c an cause print-quality problems. 4. If you see any scratches, fingerprints, or other damage on the ima ging drum, replace the print cart ri[...]

Print the supplies status page The supp lies status pag e indicates t he estimated life remaining in print cartridges. It also lists the part number for the correct g enuine HP print cartridge for your product so you can order a replac ement print cartridge, as well as other useful information. 1. Open the following menus: ● Administration ● Re[...]

Table 7-1 S upplies sta tus mess ages (con tinued) Control panel message Description Recommende d action Fuse r Kit low The fuser kit is low. The actual supply life remain ing might vary. Co nsider ha ving a repla cement f user k it ava ilable t o in stall when pr int qual ity is no l onger ac ceptable. You do not need to replace th e fuser kit a t[...]

Table 7-1 S upplies sta tus mess ages (con tinued) Control panel message Description Recommende d action Replac e suppl ies Two or mor e suppl ies are at the es timate d end of lif e. The actual lif e remain ing might be diff erent tha n the es t imati on. Consider havin g replac ement su pplies av ailable to insta ll whe n print qu ality is no l o[...]

118 Chapter 7 Manage supplies ENWW[...]

8 Print tasks ● Cancel a print job w ith Windows ● Basic print tasks with Windows ● Additional print tasks with Windows ● Walk-up USB printing ENWW 119[...]

Cancel a print job wi th Windows NOTE: If the print job is too far into the printing pro c ess, you might not have t he option to cancel it. 1. If the print job is currently printing, cancel it by fo llowing this proc edure: a. Press the S top button on the control pane l. b. From the list on the touchscreen, touch the print job you w ant to delete[...]

Basic print tasks with Windows Open the printer driver with Windows 1. On the File menu in the software program, click Print . 2. Select the product, and then click the Properties or Pr efer en ces button. ENWW Basic print tasks with Windows 121[...]

Get help for any printing option wi th Windows 1. Click the Help button to open the online Help. Change the number of prin t copies with Windows 1. On t he File menu in the softwa re program, click Print . 2. Select the produ ct, and then select the number of copies. 122 Chapter 8 Print tasks ENWW[...]

Save custom print settings for reuse wi th Windows Use a printing s hortcut with Windo ws 1. On the File menu in the software program, click Print . 2. Select the product, and then click the Properties or Pr efer en ces button. ENWW Basic print tasks with Windows 123[...]

3. Click the Printing Shortcuts tab. 4. Select one of the shortcut s, and then click the OK button. NOTE: When you select a shortcut, the corresponding settings chang e on the other tabs in the printer driver. Create printing shortcuts 1. On the File menu in the software program, click Print . 124 Chapter 8 Print tasks ENWW[...]

2. Select the product, and then click the Properties or Pr efer en ces button. 3. Click the Printing Shortcuts tab. 4. Select an ex isting shortcut as a base. NOTE: Always select a shortcut before adjusting any of the settings on the right s ide of the screen. If you adjust the settings and then select a shortcut, all your adjustments are lost. ENW[...]

5. Select the print options for the new shortcu t. 6. Click the Sa ve As button. 7. Type a name for the shortcut, and click the OK button. 126 Chapter 8 Print tasks ENWW[...]

Improv e print qua lity with W indows Select the pag e size with Win dows 1. On t he File menu in the softwa re program, click Print . 2. Select the product, and then click the Properties or Pref eren ces button. 3. Cli ck t he Paper/Quality tab. 4. Sele ct a siz e from th e Paper si ze drop-down list. Select a custo m page size with Wi ndows 1. On[...]

Print on both sides (duplex) with Windows 1. On the File menu in the software program, click Print . 2. Select the product, and then click the Properties or Pr efer en ces button. 128 Chapter 8 Print tasks ENWW[...]

3. Click the Fi nishi ng tab. 4. Select the Print on both sides check box. Click the OK button to print the job. Print on 10 x 15 cm (4 x 6 in) paper wi th Windows 1. On the File menu in the software program, click Print . 2. Select the product, and then click the Properties or Pr efer en ces button. 3. Click the Paper/Quality tab. 4. From the Pape[...]

7. Expand the list of Type is : opt ions. 8. Expand the list of Photo/Cover 176-220g paper types, and select the paper type that you are us ing. Print multiple pages per sheet with W indows 1. On the File menu in the software program, click Print . 2. Select the product, and then click the Properties or Pr efer en ces button. 3. Click the Fi nishi [...]

4. Select the number of pages per sheet from the Pages per sheet drop-down list. 5. Select the correct Print page borders , Page order , and Orientation options. Select page ori entation with Win dows 1. On the File menu in the software program, click Print . ENWW Basic print tasks with Windows 131[...]

2. Select the product, and then click the Properties or Pr efer en ces button. 3. Click the Fi nishi ng tab. 4. In the Orientation area, s elect th e Portrait or Landscape option. To print the pa ge image upside down, selec t the Rotate by 180 degrees option. 132 Chapter 8 Print tasks ENWW[...]

Additional print tasks with Windows Print on preprinted letterhead or forms with Win dows 1. On the File menu in the software program, click Print . 2. Select the product, and then click the Properties or Pr efer en ces button. 3. Click the Paper/Quality tab. ENWW Additional print tasks with Windows 133[...]

4. From the Paper type dro p-down list, clic k the More… option. 5. Expand the list of Ty pe is : options. 134 Chapter 8 Print tasks ENWW[...]

6. Expand the list of Other options. 7. Select the option for the type of paper you are using, and click the OK button. Print on speci al paper, l abels, or transparenci es 1. On the File menu in the software program, click Print . ENWW Additional print tasks with Windows 135[...]

2. Select the product, and then click the Properties or Pr efer en ces button. 3. Click the Paper/Quality tab. 4. From the Paper type dro p-down list, clic k the More… option. 136 Chapter 8 Print tasks ENWW[...]

5. Expand the list of Ty pe is : options. 6. Expand the category of paper types that best describes your paper. NOTE: Labels and transp arencies are in the list of Other op tion s. 7. Select the option for the type of paper you are using, and click the OK button. ENWW Additional print tasks with Windows 137[...]

Print the first or last page on dif ferent paper with Windows 1. On the File menu in the software program, click Print . 2. Select the product, and then click the Properties or Pr efer en ces button. 3. Click the Paper/Quality tab. 138 Chapter 8 Print tasks ENWW[...]

4. In the Special pages area, cl ick the Print pages on different paper option, and then click the Settings button. 5. In the Pages in document area, select either the First or Last opt ion . 6. Select the correct options from the Paper source and Paper type drop-down lists. Click the Add bu tton . ENWW Additional print tasks with Windows 139[...]

7. If you are printing both the first and last pages on different paper, repeat steps 5 and 6, selecting the options for the other page. 8. Click the OK button. Scale a document to f it page size with W indows 1. On the File menu in the software program, click Print . 140 Chapter 8 Print tasks ENWW[...]

2. Select the product, and then click the Properties or Pr efer en ces button. 3. Click the Effects tab. 4. Select the Print document on option, and then sele ct a size from the dro p-do wn l ist. ENWW Additional print tasks with Windows 141[...]

Add a w atermark t o a doc ument with Windows 1. On t he File menu in the softwa re program, click Print . 2. Select the product, and then click the Properties or Pref eren ces button. 3. Cli ck t he Effe cts tab. 4. Select a watermark from the Watermarks dro p-down list. Or, to add a new watermark to the list, c lick the Ed it button. Specify the [...]

3. Click the Fi nishi ng tab. 4. Select the Print on both sides check box. 5. In the Booklet layout drop-down list, clic k the Left b inding or Right binding option. The P ages per sheet option a utomatically changes to 2 pages per sheet . ENWW Additional print tasks with Windows 143[...]

Select output op tions with Windows (f skm models only) Select an output bin wi th Windows 1. On the File menu in the software program, click Print . 2. Select the product, and then click the Properties or Pr efer en ces button. 144 Chapter 8 Print tasks ENWW[...]

3. Click the Output tab. 4. In the Output Bin Options area, selec t a bin fro m t he Bin drop-down list. Select staple options with Windows 1. On the File menu in the software program, click Print . ENWW Additional print tasks with Windows 145[...]

2. Select the product, and then click the Properties or Pr efer en ces button. 3. Click the Output tab. 4. In the Output Options area, se lect an option from the Staple drop-down list. 146 Chapter 8 Print tasks ENWW[...]

Use job sto rage features with Windows The following job-storag e modes are available for print jobs: ● Proof and Hold : This feature provides a quick way to print and proof one copy of a job and then print more copies. ● Personal Job : When you send a job to the product, the job does not print until you request it at the product control panel.[...]

3. Click the Job S torage tab. 4. Select a Job Storage Mode option. Print a stored job Use the following procedure to print a jo b that is stored in the product memory . 1. From the Home screen, touch the Open from Device Memory button. 148 Chapter 8 Print tasks ENWW[...]

2. Select the name of the folder where the job is stor ed. 3. Select the name of the job, adjust the n umber of copies, and t hen touch the Start button to print the job. 4. If the job is locked, type the PIN in the PIN field, adjust the number of copies, and then touch the Start button to print the job. Delete a stored job with Windows When you se[...]

3. Cli ck t he Job Storage tab. 4. In t he Job Storage Mode area, click the Proof and Hold option. Temporarily store a private job on the product and print it later NOTE: The product deletes the job after y ou print it. 1. On t he File menu in the softwa re program, click Print . 2. Select the product, and then click the Properties or Pref eren ces[...]

Make a permanently stored job private so that anyone who tries to print it must provide a PIN NOTE: This opt ion i s ava ila bl e if t he op ti ona l hard disk is installed in the product. 1. On t he File menu in the softwa re program, click Print . 2. Select the product, and then click the Properties or Pref eren ces button. 3. Cli ck t he Job Sto[...]

3. Cli ck t he Job Storage tab. 4. Select the job storage mode that you want. 5. To a utomatically generate the job name associated with t he stored document, in the Job Name area, click the Automatic option. The driver uses the document fi le name, if it is available. If the document has no file name, the driver uses the software program name or a[...]

Walk-up USB printin g This product features walk-up USB printing , so you can quickly print files without se nding them from a computer. The product accepts sta ndard USB storage accessories in the USB port on the fr ont of the product. You can print the following ty pes of files: ● .pd f ● .prn ● .pcl ● .ps ● .cht 1. Insert the USB stora[...]

4. If you need to adjust the number of copies, touch the Copies field, and then use the keypad to sele ct the number of copies. 5. Touc h th e Start button to print the document. 154 Chapter 8 Print tasks ENWW[...]

9C o p y ● Use copy functions ● Copy settings ● Copy a book ● Copy a photo ● Crea te a sto red copy job ● Copy mixed-size originals ● Copy on both sides (duplex) ● Use Job Build mode ENWW 155[...]

Use copy functions Copy Use the scanner glas s to make as many as 9999 co pies of small, lightweight paper (less than 60 g/m 2 or 16 lb) or heavy paper (more than 105 g/m 2 or 28 lb). This includes paper such as receipts, newspaper c lippings, photograph s, old documents, worn documents, a nd books. Use the document feeder to make as many as 9999 c[...]

Cancel a copy job 1. Press the St op button on t he control panel and then touch the name of the job. 2. Touch the Can cel Job button, and then touch the OK button. Reduce or enla rge a copy image 1. From the Home screen, touch the Copy button. 2. Tou ch th e Re duce/Enlarge button. 3. Select one of the predefined percentages, or touch the Scaling [...]

Collate a copy job 1. From the Home screen, touch the Copy button. 2. Tou ch th e Collate button or the Stap le /Col lat e button. 3. Tou ch th e Collate on (Sets in page order) option. 4. Touc h th e Star t button. 158 Chapter 9 Copy ENWW[...]

Copy settings Change co py qualit y Optimize the copy image for text or p ictures 1. From the Home screen, touch the Copy button. 2. Tou ch th e More Options button, and then touch the Optimize Text/Picture button. 3. Select one of the predefined options, or touch the Manually adjust button and the n adjust the slider in the Optimize For area. Touc[...]

1. Use the power switch to turn off the product, and then unplug the power cord from the elec trical so cket. 2. Open the s cann er lid . 160 Chapter 9 Copy ENWW[...]

3. Clean the scanner glass and the white plastic backing with a soft cloth or sponge t hat has bee n moi stened wit h no nabr asive gl ass cleaner. Dry the glass a nd white p lastic backing with a chamois or a cellulose sponge to prevent spotting. CAUTION: Do not use abrasives, ac etone, benzene, ammonia, e thyl alcohol, or carbon tetrachloride on [...]

3. Adjust the sliders to set the Dark ness level, the Contrast , the Sharpness level, and the Bac kgroun d Cleanu p level. Touc h the OK button. 4. Touc h th e Star t button. 162 Chapter 9 Copy ENWW[...]

Define custom cop y settings You can use the Administration menu to establish defa ult settings that a pply to all copy jobs. If necessary, you can override most settings for an indi vidual job. After that job is complete, the product returns to the default settings. 1. From the Home screen, scroll to and tou c h the Administration menu. 2. Open th[...]

Restore copy default setting s 1. From the Home screen, open the following menus: ● Administration ● General Settings ● Restore Factory Settings 2. Sele ct the Copy check box, and then touch the Rese t button. 164 Chapter 9 Copy ENWW[...]

Copy a book 1. Lift the l id an d plac e the boo k on the sc anner gl ass wit h the upper- lef t cor ner of th e book in th e upper-left corner of the g lass. 2. Gently close the lid. 3. On the control panel, touch the Copy button. 4. Touch the Start button. 5. Repea t these steps for each page that you want to copy. NOTE: This product does not hav[...]

Copy a photo NOTE: Copy photos from the scanner glass. 1. Lift the l id an d plac e the pho to o n the scan ner glas s with th e pict ure- side do wn and th e upper -le ft corner of the photo in the upper-left corner of the g lass. 2. Gently close the lid. 3. On the control panel, touch the Copy button. 4. Touch the Optimize Text/Picture button, a [...]

Create a stored copy job Use this procedure to scan a document and save it on the product so you can print copies at any time. 1. Place the document face-down on the scanner glass or face-up in the document feeder. 2. From the Home screen, touch the S ave to Device Me mory button. NOTE: If prompted, type your user name and password. 3. Select an ex[...]

Copy mixed-size originals You can copy original documents that are printed on different sizes of paper as long as the sheets of paper have one common dimension. For example, you could combine Letter and Legal sizes. 1. Arrange the s heets in the original document so they a ll have the same w idth. 2. Place the sheets face- up into the document fe e[...]

Copy on both sides (duplex) 1. Load the original documents into the document feeder with the first page facing up, and with the top of the page leading. 2. On the control panel, touch the Copy button. 3. Tou ch th e Sides button. ENWW Copy on both sides (duplex) 169[...]

4. To make a two-sided copy from a one-sided original, touch the 1-sided original, 2-sided output button. To make a two-sided copy from a two-sided original, touch the 2-sided original, 2-sided output button. To make a one-sided copy from a two-sided original, touch the 2-sided original, 1-sided output button. Tou ch th e OK but ton. 5. Touc h th e[...]

Use Job B uild m ode Use the Job Build feature to combine several sets of original docu me nts into one copy job. Also use this feat ure to co py an ori gina l docum ent that has m ore page s than th e docum ent fee der can ac commo dat e at on e time. 1. Load the original document face-up in the document feeder or fac e-down on the scanner glass. [...]

172 Chapter 9 Copy ENWW[...]

10 Scan and send documen ts ● Se t up sc an/sen d fe atures ● Use scan/send functions ● Send a scanned document ENWW 173[...]

Set up scan/send features The product offers the following scan and send features: ● Scan and save files to a folder on your network. ● Scan and save files to the product hard drive. ● Scan and save files to a USB flash drive. ● Scan and send documents to one or more e-mail addresses. Some scan and send features are not available on the pro[...]

f. Continue through the screens and select the default options you want to apply to the Quick Set. g. On the Summar y screen, review the settings and then click the Finish button. 5. Enab le th e Save to USB feature. a. Click the Save to USB Setup link. b. Select the Enable Save to USB che ck box. c. Click the Apply button at the b ottom of the pag[...]

Use scan/send function s Sign in Some features on the product c ont rol panel can be secured so that unauthorized p eople cannot use them. When a feature is secured, the product prompts you to sign in before you can use it. You can also sign in without w aiting for a prompt by touching the Sign In button on the Home screen. Typically, you us e the [...]

Send a scanned docum ent Send a scanned docume nt to a network folder The product can scan a file and save it in a folder on the n etwork. The following operating systems support this feature: ● Windows Se rver 2003, 64-bit ● Windows Se rver 2008, 64-bit ● Windows XP, 64- bit ● Windows Vista, 64-bit ● Windows 7, 64-bit ● Novell v5.1 and[...]

3. To use one of the preset job settings, select one of the items in the Quick Sets list. 4. To set up a new job, type the name for the file in the File Name text field, and type the path to the network folder in the Network Fold er Path field. Use this format for the path: pat hpath 5. To configure settings for the document, touch the More Opti[...]

1. Place the document face-down on the scanner glass or f ace-up in the document feeder. 2. From the Home screen, touch the Save to Device Memory button. NOTE: If prompted, type your user name and password. 3. Select an existing folder, or touc h the New Folder button to create a new folder . 4. Type the name for the file in t he File Name text fie[...]

5. To configure settings for the document, touch the More Options button. 6. Touc h th e Star t button to save the file. Send a scanned docum ent to a USB fla sh drive The product can scan a file and save it in a folder on a USB flash drive. NOTE: You might be required to sign in to the product to use this feature. 1. Place the document face-down o[...]

3. Select one of the fol ders in the list, or tou ch the New Folder button to create a new fo lder on the USB flash drive. 4. Type the name for the file in t he File Name text field, and select the file type from the File Type drop-down list. 5. To configure settings for the document, touch the More Options button. 6. Touc h th e Star t button to s[...]

SMTP ● SMTP is a set of rules that define the interaction betw een pro grams t hat send and rec eive e-mai l. In order for the product t o send documents to e- mail, it must be conne cted to a L AN that has access to an e-mail server that s upports SMTP. ● If you are using a LAN connection, contact your system administrator to obta in the IP ad[...]

3. Open the E-mail Settings menu. 4. Open the E-mail S etup W izard me nu, and follow the on-scr een instructions. Send a sc anned documen t to one or more e-mail ad dresses 1. Place the document face-down on the scanner glass or f ace-up in the document feeder. 2. From the Home screen, touch the E-mail bu tton. NOTE: If prompted, type your user na[...]

4. Type the appropriate information for the field. To send to multiple addresses , separate the addresses with a semicolon, or touch the Enter button on the touchs creen keypad after you type each address . 5. To change the settings for the document touc h the More Options button. 6. If you are se nding a two-sided document, sele ct the Original Si[...]

If you are not signed in to the pro duct, contacts th at you add to the a ddress book will be visible to all people who use the product. NOTE: You can also use the HP Emb edded Web S erver (EWS) to crea te and manage the address boo k. 1. From the Home screen, touch the E-mail bu tton. NOTE: If prompted, type your user name and password. 2. Touch t[...]

Send a document to e-m ail by using the addre ss book 1. Place the document face-down on the scanner glass or f ace-up in the document feeder. 2. From the Home screen, touch the E-mail bu tton. NOTE: If prompted, type your user name and password. 3. Touch the address book button that is next to the To field to open the Address Book scr een. 4. From[...]

5. Select a name fro m the list of contacts, and then touch the right arrow button to add the name to the recipient s list. Repeat this step for each rec ipient, and then touch the OK butto n. 6. Touc h th e Star t button to begin sending. ENWW Send a scanned d ocument 187[...]

188 Chapter 10 Scan an d send documents ENWW[...]

11 Fax ● Set u p fa x ● Set fax settings ● Use fax ● Solve fa x prob lem s ENWW 189[...]

Set up fax Introduction The HP LaserJet Analog Fax Accessory 500 enables th e HP multifunction product (MFP) to function as a standalone analog fax machine. For m ore information, see www.hp.co m/ go / ljanalogfaxaccess ory500_manuals . NOTE: In a ddition to the analog fax feature, the product also supports LAN and internet faxing . Only one fax me[...]

Receive- fax featur es ● Stamp re ceive d faxes ● Bloc k in co ming fax es ● Fax polling ● Adjust able ri ngs-to-answe r Advanced fax featu res ● Notification of fax status ● JBIG co mpressio n ● Error c orrection ● Fax a rch iv e Remote fax configur ation ● Embe dded Web serve r ● HP We b Jetadm in ● HP MFP Digital S ending S[...]

Fax Setup Wizard The Fax Setup Wizard guides you through a step-by- step procedure to conf ig ure fax settings that are required to use the fax feature. If the settings are not config ured, the fax feature is di sabled. The first time the product i s turned on with a fa x accessory installed, access the Fax Setup Wizard by foll owin g th ese step s[...]

NOTE: If the Fax Setup menu settings does not appear in the menu listing, LAN or internet fax might be enabled. When LAN or internet fax is enabled, the analog fax accessory is disabled and the fax menu does not display. Only one fax feature, eith er LAN fax, analog f a x or internet fax, c an be enabled at a time. The fax icon display s for either[...]

Set fax settings Remote fax c onfiguration In addition to using the product control panel, you can configure the fax accessory remotely by using various software tools. Because the product contains an e mbedded Web s erver (EWS), you can configure the fax accessory across the Web by us ing either a Web brows er or HP Web Jetadmin (WJA). In addition[...]

HP MFP Digital Sending Software Configur ation Utility To access the analog MFP fax settings by using th e DSS configuration utility, perform the following step s. 1. Start the utility (on the computer or server) to open the main screen. 2. Select the product and click the Configure MFP button on the main scr een, and then click the Send to Fax tab[...]

Access the Fax Setup Wizard after initia l setup through the control panel by following these step s: 1. From the Home screen, scroll to and tou c h the Administration button. 2. Open the following menus: ● Fax Settings ● Fax Send Settings ● Fax Send Setup ● Fax Setup Wizard Follow these steps to configure the required fax settings using th[...]

Fax dialing settings Set the fax dial volume Use the Fax Dial Volume setting to control the product's dialing volume level when sending faxes. 1. From the Home screen, scroll to and tou c h the Administration button. 2. Open the following menus: ● Fax Settings ● Fax Send Settings ● Fax Send Setup ● Fax Dialing Settings 3. Touch the Fa [...]

Set fax send spe ed The fax send speed setting sets the modem bit rate (measured in bits per second) of the analog fax modem while send ing a fax. 1. From the Home screen, scroll to and tou c h the Administration button. 2. Open the following menus: ● Fax Settings ● Fax Send Settings ● Fax Send Setup ● Fax Dialing Settings 3. Touch the drop[...]

Set redial on error The R edial on error feature sets the number of times a fax nu mber will be redialed when an error occurs during a fax transmission. 1. From the Home screen, scroll to and tou c h the Administration button. 2. Open the following menus: ● Fax Settings ● Fax Send Settings ● Fax Send Setup ● Fax Dialing Settings 3. Touch th[...]

Set redial-on-no-answe r The redial-on-no-answer setting selects the number of times t he fax accessory redials if the number dialed does not answer. The number of retries is eith er 0 to 1 (used in the U.S.) or 0 to 2, depending on the country/region setting. The interval betwee n retries is set by the redial interval setting. 1. From the Home scr[...]

NOTE: You might need a pause betwee n the prefix and the phone number. To insert a 2-s econd pause, enter a co mma ( , ), pound sign (#), or a “P”. To add an extension number, use “X”. 1. From the Home screen, scroll to and tou c h the Administration button. 2. Open the following menus: ● Fax Settings ● Fax Send Settings ● Fax Send Se[...]

Enable PC fax send Use the PC fax se nd feature to send faxes from a PC. Th is feature is enabled by default. If this feature is disabled , use the follo wing steps to enable: NOTE: The PC fax send driver must be installed on the computer from where the faxes will be sent. 1. From the Home screen, scroll to and tou c h the Administration button. 2.[...]

To enable or disable JBIG compression, perform the following steps. 1. From the Home screen, scroll to and tou c h the Administration button. 2. Open the following menus: ● Fax Settings ● Fax Send Settings ● Fax Send Setup ● General Fax Send Settings 3. Touch the JBIG Compression feature (default) to enable JBIG compression. 4. Touch the Sa[...]

Billing codes are disabled by default. Follow these steps to enable billing codes: 1. From the Home screen, scroll to and tou c h the Administration button. 2. Open the following menus: ● Fax Settings ● Fax Send Settings ● Fax Send Setup ● Billing Codes 3. Touch the Enable Billing Codes feature to enable billing codes. NOTE: To disable bill[...]

Image preview 1. From the Home screen, scroll to and tou c h the Administration button. 2. Open the following menus: ● Fax Settings ● Fax Send Settings ● Default Job Options ● Image Preview 3. The following option is available: ● Disable pr eview 4. Touch the Sav e button. Set the outgoing fax resolution The outgoing fax resolution settin[...]

Original sides 1. From the Home screen, scroll to and tou c h the Administration button. 2. Open the following menus: ● Fax Settings ● Fax Send Settings ● Default Job Options ● Original Sides 3. Touch one of the follow ing options: ● 1-sided (default) ● 2-sided 4. Touch the Orientation button to set the page orientation. 5. Touch the Sa[...]

If yo u sel ected the E- mail option, use the keyboard to type an e-mail address . Then touch t he OK button to complete the no t ification setup. 6. Touch the Include Thumbnail check box to include a thumbnail imag e with notifications. Content orientation Use the content orientation feature to set how the fax content is oriented on the page. For [...]

● Legal (8 .5 x 13 ) ● A4 (210x297 mm) ● A5 (148x210 mm) ● B5 (257x182 mm) ● 16k (197x 273 mm) ● DPostcard JIS (148x200 mm) 4. Touch the Sav e button. Image adjustment 1. From the Home screen, scroll to and tou c h the Administration button. 2. Open the following menus: ● Fax Settings ● Fax Send Settings ● Default Job Options ● [...]

3. Touch one of the follow ing options: ● Manually adjust (default) ● Text ● Printed picture ● Phot og rap h 4. Touch the Sav e button. Job build Use the job build feature to combine multiple originals into a single fax job. 1. From the Home screen, scroll to and tou c h the Administration button. 2. Open the following menus: ● Fax Settin[...]

3. Touch one of the follow ing options: ● Disabled (default) ● Enab led 4. Touch the Sav e button. Receive fax settings Fax receive setup Set the ringer volume 1. From the Home screen, scroll to and tou c h the Administration button. 2. Open the following menus: ● Fax Settings ● Fax Receive Settings ● Fax Receive Setup 3. Touch the Ringer[...]

3. Touch the Rings To Answer drop-down menu and then touc h the number of rings (1-5, the default is 1). 4. Touch the Sav e button. Set fax receive sp eed 1. From the Home screen, scroll to and tou c h the Administration button. 2. Open the following menus: ● Fax Settings ● Fax Receive Settings ● Fax Receive Setup 3. Touch one of the followin[...]

Set ring freq uency 1. From the Home screen, scroll to and tou c h the Administration button. 2. Open the following menus: ● Fax Settings ● Fax Receive Settings ● Fax Receive Setup 3. Touch the box beneath the Ring Frequency head ing to open t he keypad. 4. Enter a value for the ring frequency on the keypad, and then touch the OK button. The [...]

NOTE: Only one fax p rinting schedule can b e applied per day. Block i ncoming fa xes Use the fax block list setting to create a list of bl ocked phone number s. When a fax is received from a blocked phone number, the fax is not printe d an d is immediately deleted from memory. Create a blocked-f ax list 1. From the Home screen, scroll to and tou c[...]

Initiate polling receive Some fax machines can hold a fax until another fax machine req uests that the fax b e sent. When a product polls a nother fax machine that is holding a fax and requests that the held fax be sent to the product, this is known as poll ing receive. 1. On the control panel, touch the Fax icon to display the Fax scr e en. 2. Tou[...]

3. Touch one of the following notification settings: ● Do not notify (default) ● Notify when job completes ● Notify only if job fails 4. Touch the Pri nt option to receive a printed notification, or tou c h the E-m ail option to receive a n e- mail notification. 5. If you sel ected the Print option, tou ch the Save button to complete the noti[...]

● Default Job Options ● Fit to Page 3. Touch the Enabled option (default) to enable fit-to-page, or touch the Disabled option to disable fit- to-page. 4. Touch the Sav e button. Set the paper selection Use the paper selection feature to specify which tray the paper for the fax is loaded from. 1. From the Home screen, scroll to and tou c h the A[...]

3. Touch the bin to use for your received faxes. 4. Touch the Sav e button. Set the sides Use the s ides feature to specify 1 -side or 2-sided output for fax es. 1. From the Home screen, scroll to and tou c h the Administration button. 2. Open the following menus: ● Fax Settings ● Fax Receive Settings ● Default Job Options ● Sides 3. Touch [...]

Enable fax fo rwarding 1. From the Home screen, scroll to and tou c h the Administration button. 2. Open the following menus: ● Fax Settings ● Fax Archive and Forwarding 3. Touch the Enable Fax Forwarding box. 4. Select one of the following ch oices from the Type of Fax Job to Forward drop down menu: ● Send and receive ● Send only ● Recei[...]

Use fax Fax feature screen The Fax feature sc reen is used to send faxes. To access this screen, press the Fax icon displayed on the control panel Home scr een. 1 13 14 15 2 8 9 5 6 7 3 4 10 11 12 16 17 1 H ome Key — touch to return t o main screen 2 Send Fax — touch to se nd fax to recipients 3 Backspace /Delete Num ber 4 Enter Nu mber in to R[...]

1 When the Fax Number is touched, a pop up is displayed which includes the PIN button for adding special character brackets ( [ ] ) to hide a PIN, and a Pause button to insert a comma for a two se cond pau se. NOTE: The PIN is for calling card numbers, no t for the security of fax ed documents. Status message bar While sending and receiving faxes, [...]

● – ● + ● X ● P When entering a phone number from the numeric ke ypad , include any pauses or other numbers, such as area codes, acces s codes for numbers outside a PBX system (usually a 9 or 0), or a long-distance prefix. A two second pause may be included by typi ng a comma (,). If the fax prefix s etting has bee n set to automatically [...]

4. Tou ch th e Fax Number box to open the keyp ad. 5. Using the keypad, enter a phone number and then touch the OK b utton. 6. Tou ch th e Start icon to send the fax. You can either touch the Start icon on the touch screen or press the green St art button on the control pane l. Send a fax using speed di al NOTE: Prior to send ing a fax using speed [...]

1. From the Home screen, touch the Fax button. 2. Tou ch th e Speed Dial Search button. This button looks like a magnifying glass and is located to the right of the Speed Dial butto n. 3. Type the first letters of the sp eed dial name to search for. As matches are found, the list at the top of the search screen is populated. If necessary, scroll to[...]

Send a fax by usin g fax addres s book numbers The fax address book fe ature allows you to store fax numbers on the product. Your Microsoft® Exchange c ontact list might als o be enabled on t he product to appea r in the fax address book. 1. On the control panel, touch the Fax icon to display the Fax screen. 2. Touch the Address B ook icon to disp[...]

Touch the OK button to finish canceling the fax job and r e turn to the Fax screen. Cancel pending fax es 1. From the Home screen, scroll to and tou c h the Job S tatus button. 2. Touch the fax job to cancel on the Job St atu s screen. 3. Touch the Can cel Job butto n. 4. Touch the Yes button on the screen with the message Are you sure you want to [...]

Create a speed dial list 1. From the Home screen, scroll to and touch the Fax button. 2. Tou ch th e S peed Di als button to display the Speed D ial scree n. 3. Tou ch a Speed Dia l Numbe r . 4. Tou ch th e S peed Di al Name box to display the key boar d. 5. Type a name for the speed dial. 6. Tou ch th e down ar row on the S peed Dial Name box to o[...]

8. Type a fax number for the Speed Dial Name . NOTE: To ente r additional fax numbers for a speed dial name , touch the screen to the right of the last digit of the previously entered fax number. When the cursor appears, touch the ente r key to move the cursor to the next line. Repeat this step to enter all the numbers for t he speed dial name. 9. [...]

3. Tou ch a Speed Dia ls number of the list to be dele ted. 4. Tou ch th e Delete button. 5. Touc h th e Yes button to confirm the d eletion of the speed dial list and to return to the Fax scr een. Delete a single number from the speed d ial list 1. From the Home screen, scroll to and touch the Fax button. 2. Tou ch th e S peed Di als button to dis[...]

4. Tou ch th e down ar row on the S peed Dial Name box to open the drop down menu and then touch the Fax Numbers option. 5. Scroll through the list of fax numbe rs and touch the screen to the right of last digit of the fax number to be deleted. Use the backspace key to delete the fax number. 6. Tou ch th e OK button to return to the Speed Dials scr[...]

3. Tou ch th e S peed Di al number of the list to b e edit ed. 4. Tou ch th e down ar row on the S peed Dial Name box to open the drop down menu. 5. Touc h th e Fax Numbers item. 6. To add a fax number for a speed dial name, touch the screen to the right of the la st digit of the last fax number in the list. When the cursor appears, touch the enter[...]

Voice calls and retries Fax call report A fax call report is printed when the n otification fe ature has been enabled in the D efault Job Options or Mo re Op ti ons me nu. When all fax attempts have been exhaus ted, a fax call report will be printed for a fax send. It shows the fax job log ID. The result of the final atte mpt is printed on the fax [...]

NOTE: Retriev ed stored faxes can be accessed by entering the Fax Printing menu and changing to the Print all received faxes mode. If the Prin t al l re cei ved f ax es mode is selected, then all incoming faxes will be printed. Any faxes that are currently stored in memory w ill also be printed. If the Use Fax Printing Schedule mode is selected, th[...]

Solve fax probl ems Is your fax set up correctly? Use the following checklist to help identify t he caus e of any fax related problems you are encountering: ● Are you using the phone co rd supplied with the f ax accessory? This fax accessory has been tested with the supplied phone cord to meet RJ11 and functional specifications. Do not substitute[...]

Are you using a phone c ompany voice-mes saging service or an answering machine? If the rings- to-answer setting for the messaging s ervic e is lower than the rings-to-answer setting for the fax accessory, the mess aging service answers the call, and the fax accessory is not able to receive faxes. If the rings-to-answer se tting for the fax ac cess[...]

Fax feature is no t operating The fax accessory is installed but the icon does not appear on the product main screen. Cause Solution HP MFP Digital Send ing Software Confi guratio n utility has disable d the analog -fax fe ature. Use the HP MF P Digi tal Send ing S oftware Configura tion utili ty to enabl e the analo g-fax fea ture. The a ccess ory[...]

Problem Caus e Solution Not able to locate the Fax settings in HP Web Jetadmin. Fax settings in H P Web Jetadmin are locat ed u nder t he dev ice's statu s pa ge dro p-dow n menu. Select Digit al Sending a nd Fax fr om the drop-dow n menu. The he ader is being ap pended to the top of the page when I have overlay enable d. The fax will append t[...]

Faxes are tra nsmitting or being re ceived very slowly . Cause Solution The receivi ng fax machi n e mi ght have a s l ow modem s peed. The fax a ccessory onl y sen ds the fax at the fastest m odem speed the receivin g fax machine can use. The resolu tion a t which the fax was s ent or is b eing rece ived is very high . A high er resolu tion typi c[...]

Problem Caus e Solution Y our phone lin e might be noisy or poor quali ty Try us ing a lower b aud rate to im prove the re liabi lity of tr ansmission. S ee maximum baud rate setting. A call-waiting feature might be active Verify that the fax telephone line does not have an a ctivated call-waiting featu re . A call- wai ting no tic e can interrupt [...]

Any error that takes place during the f ax process regardless of where it originates will be displayed by the product. If the fax process is interrupted or an error occurs during a fax transmission or reception, a two pa rt status/error description is generated by the fax subsys tem on the product. Normal or successful faxes also ge nerate messages[...]

Send-fax messages Table 11-1 Sen d-fax messa ges Message Error No. Description Action(s) Cancelled 0 Fax was ca ncelled by user at control panel of product. None. Success n/a Fax sent successfully. None. Fail Busy 0 The recei ving fax mac hine is busy. The fa x will be retried automaticall y (if configur ed); otherw ise try resend ing fax lat er. N[...]

Table 11-1 Send- fax messages (continued) Message Error No. Description Action(s) Power Failure 0 A po wer fail ure occu rred duri ng the fax tr ansmissi on on the sending fax product. Try re sendi ng the fa x. No F ax Det ect ed 17 or 36 No fax machine was detected at re ceivi ng end. May be d ue to voice ca ll s. Verif y fax number and have rece [...]

Receive-fax messages Table 11-2 Receive-fax messa ges Message Error No. Description Action(s) Success n/a Fax received ok . None. Blocked n /a Fax rec eptio n was b locked by recei ving fax ma chine usin g bloc ked numbe r fe ature . None. Modem F ail Any Unexp ected or bad resp onse from the internal modem to the prod uct - examp le is trying to s[...]

Fax reports The following sections list the fax reports available o n this product. These reports can be printed or viewed on the product control panel. The following fax reports are available on this product: ● Fax Activity Log ● Billing Codes Report ● Blocked Fax List ● Speed Dial List ● Fax Call Report Use the following steps to print [...]

If you want to use the log for recor d keeping purpos es, you should print the log periodically (at least every 500 fa xes) and then clear it. Billing code repor t The billing code report is a list of the most rec ent 500 faxe s that were s uccessfully se nt, listed by b illing code. The following infor m ation is provided in this re port. ● Bill[...]

Service settings These items in the control-panel menus can help with troubleshooting if the corrective action taken under the Error Codes section is unsuccess ful. They ar e intended to be used when an HP service representat ive is assisting you. Settings in the Troubl eshooting menu Open the Administration menu, and t hen select the Troubleshooti[...]

246 Chapter 11 Fax ENWW[...]

12 Manage and main tain ● Print information pages ● Use the HP Embedded Web Server ● Use HP Web Jetadmin software ● Product security features ● Economy settings ● Install external I/O devic es ● Cle an th e p rod uct ● Product updates ENWW 247[...]

Print in formation pages Information pages provide de tails about the product and its current configuration. Use the following procedure to print or view the information pages: 1. From the Home screen, scroll to and tou c h the Administration button. 2. Open the Reports menu. 3. Select the name of the report you want to review, and then touc h the [...]

Use the HP Embedd ed Web Server Use the HP Embedded Web Server to view product status, configure product network settings, and to manage printing functions from your computer instead of from the p roduct control panel. The following are exampl es of wh at you c an do usin g th e H P Emb edded W eb Server : NOTE: When the product is directly connect[...]

HP Embed ded Web Server feat ures Information tab Table 12-1 HP Embedded Web Server Info rmation tab Menu Descrip tion Device Status Sho ws t he p roduct sta tus a nd s hows t he estim ated life rem ain ing of H P su pplie s. Th e page al so shows t he type an d size of pa per set for each t ray. To c hange the d efault settings, click th e Change [...]

Table 12-2 HP Embedded Web Server Genera l tab (continued) Menu Descrip tion Edit Other Links Add or cust omize a link to anoth er Web si te. This link appear s in the Other Links area on all HP Embe dded Web Serv er pages . Ordering Informa tion E nter sp ecific supp lies o rdering infor mation to be displ ayed on the Supplies Statu s Page. For ex[...]

Scan/Digital S end tab Table 12-4 HP E mbedded We b Server Sca n/Digital Sen d tab Menu Descrip tion Address Book Add e- mail addr esses into the prod uct one at a time, and edit e-ma il addre sses that have al ready been saved in the prod uct. You can al so use the Import/E xport tab to load a l arge list of frequ ently -used e-ma il addr esses on[...]

Fax tab (fskm mo dels only) Table 12-5 HP Embedded Web Server Fax tab Menu Descrip tion Fax Send Setup Confi gure sett ings fo r sendin g faxes, i ncluding the f ollowing: ● Default sett ings for o utgoing f axes ● Default sett ing for sen ding faxes with the inter nal fax modem ● Sett ings fo r u sin g a LAN fa x ser vice ● Settings for us[...]

Security tab Table 12-7 HP Embedded Web Server Security tab Menu Descrip tion General Security Configure an admini strator passw ord so yo u can rest rict acc ess to ce rtain featu res on the product. Enab le or di sabl e the Ho st US B port on the c ontr ol pane l or th e USB co nnecti vity port on th e formatter for printin g directly fr om a com[...]

Use HP Web Jetadmin softw are HP Web Je tadmin is a Web- based software s olu tion for remotely installing, monitoring, and troubleshooting network-connected peripherals. Manag ement is proactive, allowing network administrators the ability to reso lve issues before users are aff ected. Download this free, enhanced- management softwa re at www.hp. [...]

Product security features Security statements The product supports security standards and recommended protocols that help you kee p the product secure, protect critical information on your network, and simplify the way you monitor and maintain the pro duct. For in-depth information about HP's s ecure imaging and printing solutions, visit www.h[...]

For more information about the encrypted hard disk, see the HP High-Performance Secure Hard Disk Setup Guide . 1. Go t o www.hp. com/ supp ort . 2. Type Secure Hard Disk in to the search box and click the >> button. 3. Cli ck t he HP Secure High Performance Hard Di sk Drive link. 4. Cli ck t he Manuals link. Secure stored jobs You can protect[...]

Economy settings Powersave modes Use the Sleep Schedule feature to reduce power consumption when the product is inactive. You can schedule specific times of the day at which the pr oduct enters sleep mode or wakes from sleep mode. You can customize this schedule for each day of t he week or for holidays. Use the Sleep Delay fea ture to cause the pr[...]

Set the sleep schedule NOTE: You mus t configure the date and time settings before you can use the Sleep Sc hedule feature. If you have already configured the dat e and time settings, you can s kip steps 2 and 3 in the following procedure. 1. From the Home screen, touch the Administration button. 2. Open the General Settings menu, and then open the[...]

Install external I/O devices This product is equipped with an external I/ O (EIO) slot. Y ou can install an a dditional HP Jetdirect print server card or external EIO hard drive in the available EIO slot. NOTE: This example shows installing an HP Jetdirect print server card. 1. Turn the product off. 2. Disconnect all power and interface cables. NOT[...]

3. Loosen and remove the two retaining screws hold ing the cover for the EIO slot, and then remove the cover. You will not need these screws and the cover again. They can be discarded. 4. Firmly insert the HP Jetdirect print server card into the EIO slot. ENWW Install external I/O devic e s 261[...]

5. Insert and tighten the retaining screws that came with the print server card. 6. Reconnect the power cable and remaining in terface cables, and turn the product on. 7. Print a configuration page. An HP J etdirect configuration page that contains network configuration and status information should also print. If it does not print, turn the produc[...]

Clean the paper path 1. From the Home screen, touch the De vice Maintenance button. 2. Open the following menus: ● Calibration/Cleaning ● Cleaning Page 3. Touch the Pri nt button to print the page. 4. The cleaning process can take several minutes. When it is finished, discard the printed page. Clean the scanner glass NOTE: If streaks or other d[...]

2. Open the s cann er lid . 3. Clean the scanner glass and the white plastic backing with a soft cloth or sponge t hat has bee n moi stened wit h no nabr asive gl ass cleaner. Dry the glass a nd white p lastic backing with a chamois or a cellulose sponge to prevent spotting. CAUTION: Do not use abrasives, ac etone, benzene, ammonia, e thyl alcohol,[...]

Product updat es To download the most recent firmware upgrade for the produc t, go to www.hp.com/ go/ ljm4555mfp_firmware . ENWW Product updates 265[...]

266 C hapter 12 Manage and maintain ENWW[...]

13 Solve problems ● Self help ● Solve problems checklist ● Restore factory settings ● Interpret control-panel messages ● Paper feeds incorrectly or becomes jammed ● Improve print quality ● The product does not print or it prints slowly ● Solve walk-up USB printing problems ● Solve connectivity problems ● Solve product software p[...]

Self help In addition to the information in this guide , other sources are available that provide helpful information. Printable poster for using the product control panel This pos ter is availab le on the pr oduct CD. It prints on fou r pages t hat you can post near the p roduct. It contain s information on using the buttons and other features ava[...]

Solve p roblems check list Follow these steps when trying to solve a problem with the product. 1. Make sure the product Ready light is on. If n o lights are on, complete these steps: a. Chec k the power-cable connections. b. Check that the power is turned on. c. Make sure that the line voltage is correct fo r the product power configuration. (See t[...]

Windows : Cli ck Start , click Se ttings , and then click Printers or Printers and Faxes . Double-click the name of t he product. -or- Mac OS X : Open t he Printer Setup Utility or t he Print & Fax list, and double-click the line for the product. 8. Verify that you have installed the printer driver for this product. Check the program to mak e s[...]

Restore factory settings 1. From the Home screen, scroll to and tou c h the Administration menu. 2. Open the following menus: ● General Settings ● Restore Factory Settings 3. Select one or more categories of settings from the list, and then tou c h the Re set button. ENWW Restore factory set tings 271[...]

Interpret control-panel messages Control-panel message types Four types of control-panel messages can indicate the status of or problems with the product. Message ty pe Description Statu s messa ges Status me ssages ref lect th e current state of the prod uct. They in form yo u of norm al produ ct operation and re quir e no int eract ion to cl ear [...]

Paper feeds incorrectly or beco mes ja mmed ● The product does not pick u p paper ● The product picks up multiple sheets of paper ● Prevent paper jams ● Cle ar j ams The product d oes not pic k up paper If the product does not pick up p aper from the tray, try these solutions. 1. Open the product and remove any jammed sheets of paper. 2. Lo[...]

4. Make sure the tray is not overfilled. If it is , remove the entire stack of paper from the tray, straighten the s tack, and t hen return some of the paper to the tray. 5. Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust the guides so they are touching th e paper stack without bending it. 6. Make sure th[...]

7 Stapler d oor (for models w ith a sta pler/sta cker) 8 Out put bi ns (for mod els with a st apler /stacker) ENWW Paper feeds incorrectly or becomes jammed 275[...]

Clear jams i n the document feeder 1. Open the doc ument feeder cover. 2. Lift the jam-access door, and remove any jammed paper. 3. Close the document feeder cover. 276 C hapter 13 Solve problems ENWW[...]

Clear paper jams in the s tapler (for model s with a stap ler/stacker) 1. Press the release latch, and then slide the stapler/stacker away from the product. 2. If jammed paper is visible, pull it straight out. 3. Slide the stapler/stacker toward the product until it latches in p lace. ENWW Paper feeds incorrectly or becomes jammed 277[...]

Clear staple jams (for models with a stapl er/stacker) 1. Press the release latch, and then slide the stapler/stacker away from the product. 2. Open the staple-cartridge door. 3. Lift up on the staple-ca rtridge green handle, and then pull the cartridge out of the stapler to remove it. 278 C hapter 13 Solve problems ENWW[...]

4. Lift up on the small lever at the ba ck of the staple cartridg e. 5. Remove the jammed staples. 6. Close the lever at the back of the staple cartridge. Be sure that it snaps into place. ENWW Paper feeds incorrectly or becomes jammed 279[...]

7. Insert the stap le cartridge into the s tapler, push down on the green handle until it snaps into place, and then close the staple-cartridge doo r. 8. Slide the stapler/stacker toward the product until it latches in p lace. 280 C hapter 13 Solve problems ENWW[...]

Clear jams i n the output bin area 1. If paper is visible from the output bin, grasp the l eadi ng edge a nd remo ve it. Clear jams fr om under the top co ver 1. Pull the top cover release lever to open the t op cover. ENWW Paper feeds incorrectly or becomes jammed 281[...]

2. Remove any jammed sheets that are visible in the print cartridge area. 3. If no jammed paper is visible, remove the print cartridge, and then remove the any jammed paper in the paper path. 4. Reinstall the print cartridge, and then close the top cover. 282 C hapter 13 Solve problems ENWW[...]

Clear jams i n the right door 1. Open the right door. 2. Gently pull the paper out of the p ickup area. 3. Close the right door. ENWW Paper feeds incorrectly or becomes jammed 283[...]

Clear jams in Tray 1 1. Clear the jam by gently pulling the paper straight out. Touch the OK button to clear the message. 2. If you cannot remove the pa per, remove the black- plastic shield. 284 C hapter 13 Solve problems ENWW[...]

3. Pull the top cover release lever to open the to p cover, and then remove the print cartridge. 4. At the front of the registration roller, lift the small g reen tab to raise the plastic roller shield, and then pull any jammed paper straight out. ENWW Paper feeds incorrectly or becomes jammed 285[...]

5. At the ba ck of the rol ler, use t he longer gree n ta b to r aise the metal shield, and then pull any jammed paper straig ht out. Touch the OK button to clear the message. 6. Lower the shield, reinstall the print cartridge, and then close the top cov er. 286 C hapter 13 Solve problems ENWW[...]

7. Reinstall the black-plas tic shield. ENWW Paper feeds incorrectly or becomes jammed 287[...]

Clea r jams in Tra ys 2, 3, 4, or 5 CAUTION: Opening a tray when paper is jammed can cause the paper to tear and leave pieces of paper in the tray, which might cause another jam. Be sure to clear jams before opening the tray. 1. Open the tray and make s ure that the pape r is stacked correctly . Remove any jammed or damaged s heets of pap er. To ac[...]

Clear jams i n the lower right d oor (Tr ays 3, 4, or 5) 1. Open the lower right door. 2. If paper is visible, gently pull the jammed paper up or down to remove it. 3. Close the lower right door. ENWW Paper feeds incorrectly or becomes jammed 289[...]

Clear jams i n the fuser CAUTION: The fuser can be hot. Turn off the produc t, and then wait for the fu ser to cool. 1. Models with a stapler/stacker : Disconnect the stapler/stacker connector. 2. Models with a stapler/stacker : Release the stapler/stacker latch, and then slide the stapler/ stacker away from the product to remove it. 3. All other m[...]

4. Slide the duplexer awa y from the product to remove it. 5. Carefully flex the left-hand side of fuser-entrance guide to release it, and then rotate the guide out and away from the product to remove it. 1 2 6. Squeeze the two blue tabs on the fu ser to release it, slightly lift it up and then pull the fuser straight out of the product to remove i[...]

7. Clear the jam by carefully pulling the paper straight out. 8. Push the fuser straight into the produc t until it snaps into place. 9. Insert the right-hand side of fuser-entrance guide into the product, c arefully flex the left-hand side of the guide, and then push it back into the product until the pins on the guide snap into the holes on the p[...]

10. Slide the duplexer into the product to install it. 11. Models with a stapler/sta c ker : Slide the stapler/stack er toward the product until it latches into place to install it. 12. Models with a stapler/sta c ker : Re connect the staple r/stacker conne ctor. ENWW Paper feeds incorrectly or becomes jammed 293[...]

13. All other models : Slide the output bin toward the product to install it. Clear jams i n the regi stration area 1. Pull the top cover release lever to open the to p cover, and then remove the print cartridge. 294 C hapter 13 Solve problems ENWW[...]

2. If jammed paper is visible under the registration shield use the green lever to raise the shield, and then clear the jam by gently pulling the paper straight out. 3. Lower the shield, reinstall the print cartridge, and then close the top c o ver. ENWW Paper feeds incorrectly or becomes jammed 295[...]

Change jam recovery This product provides a jam recovery feature that reprints jammed pages. 1. From the Home screen, touch the Administration button. 2. Open the General Settings menu, and then open the Jam Recovery menu. 3. Select one of the fo llowing options: ● Auto — The product attempt s to reprint jammed page s when sufficient memory is [...]

Improve print quali ty You can prevent most print-quality problems by follo wing these guidelines. ● Use the correct paper type setting in the printer driver. ● Use paper that meets HP specifications for this product. ● Clean the product as necessary. ● Replace the print cartridge when it has reached the end of its estimated life and print [...]

Print a cleaning page Print a cleaning page to remove dust and excess toner from the p aper path if you are having any of the following problems: ● Sp ecks of tone r are on th e print ed pages. ● Toner is smearing on the printed pages. ● Repeated marks occur on the printed pages. Use the following procedure to print a cl eaning page. 1. From [...]

NOTE: If you are using a draft or EconoMo de print se tting, the printing might appear light. HP does not recommend the full time use of Ec onoMode. If EconoMode is used full time, the toner supply might outlast the mechanical parts in the print cartridge. If print qua lity begins to degrade and is no longer acceptable, consider replacing the print[...]

Use the printer driver that best meets your printing needs You might need to use a different printer d river if the printed page has unexpected lines in graphics, missing text, missing graphics, incorr ect formatting, or substituted fonts. HP PCL 6 drive r ● Provid ed as the defau lt dri ver on the soft ware i nstallatio n CD. This dri ver is aut[...]

Improve print qua lity for copies If you encounter print quality problems in copied do cuments, review the solutions for printed d ocuments listed previously in this doc u ment. However, some print-quality problems occu r only in copied doc ume nts . ● If streaks appear on copies made by using the document feeder, clean the small glass strip on t[...]

The product does not print or it prints slowly The product does not print If the product does not print at all, try the following s olutions. 1. Make sure the product is turned on and that the control pa nel indicates it is ready. ◦ If the control panel does not indicate the product is r eady, turn the product off and then o n again. ◦ If the c[...]

The product prints slowly If the product prints, but it seems slow, try the following solutions. 1. Make sure the computer meets the minimum sp ecifications for this product. For a list of specifications, go to this Web site: www.h p.com / support/lj m4555mfp . 2. When you configure the product to print on some paper types, such as heavy paper, the[...]

Solve w alk-up USB printi ng problems ● The Open from USB menu does not open when you insert the US B accessory ● The file does not print from the USB storage accessory ● The file that you want to print is no t listed in the Open from USB menu The Open from USB men u does not o pen when you insert the USB accessory 1. You might b e using a US[...]

The file that you want to print is not listed in the Open from USB menu 1. You might b e trying to print a file type that th e USB printing feature d oes not support. The produc t sup port s .p df, . prn, . pc l, .ps , and .cht fil e typ es. 2. You might ha ve too many files in a single folder on the USB storage accessory. Reduce the number of file[...]

Solve c onnect ivity p roblems Solve direct-connect problems If you have connected the pro duct dire ctly to a computer, check the cab le. ● Verify that the cable is connected to the computer and to the produc t. ● Verify that the cable is not long er than 5 m (16 .4 ft). Try using a shorter cable. ● Verify that the cable is working correctly[...]

3. If you installed the product using a Microsoft standard TCP/IP port, use the hostname instead of the IP address. 4. If the IP address is correct, delete the product and then add it again. The computer is unable to communicate with the pr oduct 1. Test netw ork communication by pinging the network. a. Open a command-line prompt on your co mp uter[...]

Solve produc t software problem s with Windows Problem Solution A printer driver for the product is not visible in the Printer folder Rein stall t he p roduct so ftware . NOTE: Clos e any appl icatio ns that are run ning. To cl ose an applic ation tha t has an icon in the sys tem tray, right-click the icon, and select Close or Disable . Try plu ggi[...]

Solve produc t software problem s with Mac ● The printer driver is not listed in the P rint & Fax list ● The product name does not appe ar in the product list in the Print & Fax list ● The printer driver does not automatically set up the selected product in the Print & Fax list ● A print job was not sent to the product that you [...]

A print job was not sent to the product that you wanted 1. Open the print queue and restart the print job. 2. Another product with the same or similar name might have received your print job. Print a configuration page to check the product name. Verify that the name on the configuration page matches the product name in the Print & Fax list. Whe[...]

A Supplies and accessories ● Order parts, accessories , and supplies ● Par t nu mbe rs ENWW 311[...]

Order parts, accessorie s, and supplies Orde r supplies and pape r www.h p.com / go/suresup ply Orde r genuine HP pa rts or acce ssories www.h p.com / buy /parts Orde r through servi ce or sup port provi ders C ontact an HP-au thorize d service or support pr ovid er. Orde r using HP sof tware Use the HP Embe dded Web Serv er on pag e 249 312 Append[...]

Part numb ers Ordering information and av ailability migh t change during the life of the product. Accessories Item Description Part number HP Color LaserJet 1 x 500 Paper Feeder and st and 500-sheet paper tray with a storage cabin et and a stand. CE734A HP Color LaserJet 3 x 500 Paper Feeder and st and 1500-sheet paper tray. Contains thre e 500-sh[...]

Item Description 1 Self-replacement options Part number Docum ent feed er maintenance k it Include s a replaceme nt roller ass embly an d separatio n pad for th e do cumen t feed er Mandatory CE 248A Control-panel a ssembly Re placem ent contro l panel Mandatory Formatter assembly Replacement formatter Mandatory Tran sfer ro ller Repla cement tran [...]

B Service and support ● Hewlett-Packard limited warranty statement ● HP's Premium Protection Warranty: LaserJet print cartridge limited warranty statement ● Data stored on the print cartridge ● End User License Agreeme nt ● Open SSL ● Customer self-repair warranty service ● Customer support ENWW 315[...]

Hewlett-Pa ckard l imited wa rranty statemen t HP PRO DUCT DURATI ON OF L IMITED WARR ANTY HP LaserJet M4555, M4555h, M4555f, M4555fskm 1-year next day on-site warranty HP warrants to you, the end-user cu stom er, that HP har dware an d acces sori es will be free fro m de fect s in materials and workmanship after the date of purchase, for the perio[...]

HP's Premium Prote ction Warranty: LaserJet print cartridge limited warranty statement This HP product is warranted to be free fr om defects in materials and workmanship. This warranty does not apply to products that (a) have been refilled, refurb ished, remanufactured or tampered with in any way, (b) experience proble ms resulting from misuse[...]

Data stored on the print cartridge The HP print cartridges used with this product contain a memory chip that as sists in the operat ion of the pro duct. In addition, this memory chip collects a l imited set of information about the usage of the product, which might include the following: the date when the print ca rtridge was first installed, the d[...]

End User Li cense Agre ement PLEASE R EAD CAR EFULLY B EFORE USING THIS SO FTWARE PRO DUCT: This E nd-User Lice nse Agreement (“EULA”) is a contract between (a) you (either an individual or the entity yo u represent) and (b) Hewlett-Packard Company (“HP”) that governs your use of the software product (“S o ftware”). This EULA does not a[...]

4. TRANSFE R. a. Third Party Transfer. The initial end user o f the HP Software may make a one-time transfer of the HP Software to another end user. Any transfer will include all component parts, media, User Documentation, this EULA, a nd if applicable, the Certificate of Authenticity. The transfer may not be an indirect transfer, such as a co nsig[...]

OpenSSL This product includes software developed by th e OpenSSL Project for use in the Ope nSSL Toolkit (http://www.ope nssl.org/) THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJEC T ``AS IS'' AND ANY EXPRESSED OR IMPLIED WARRANTIES, INCLU DING, BUT NO T LIM ITED TO, THE IMPLIED WARRANTIE S OF MERCHANTABILITY AND FITNESS FOR A PARTICUL AR [...]

Customer self-repair warranty service HP products are designed with many C ustomer Self Re pair (CSR) parts to minimize rep air time and allow for greater flexibility in performing defective parts replacement. If during the diagnosis period, HP identifies that the repair can be accomplished by the use of a CSR part, HP will ship that part directly [...]

Customer support Get telephone suppo rt for y our country/re gion Have the product n ame, serial nu mber, date of pur chase, and prob lem d escripti on read y. Coun try/re gion p hone number s are on the fl yer that w a s i n the box with your product or at www.h p.com / su ppor t/ . Get 24-hour Interne t support www.h p.com / supp ort/ljm4555mfp G[...]

324 Ap pendix B Service and support ENWW[...]

C Product specifications ● Physical specifications ● Power consumption, electrical specif ications, and a coustic emissions ● Environmental specifications ENWW 325[...]

Physical spe cificatio ns Table C-1 Produ ct dim ensi ons Product Height Depth Width Weight M4555 MFP M4555h MFP 549 mm (21. 6 in) 511 mm (20.1 i n) 739 mm (29 .1 in) 52.3 kg (115.3 lb) 52.5 kg (115 .4 lb) M4555f MFP 1010 mm (43 .3 in) 719 mm (28.3 i n) 780 mm (30 .7 in) 75.0 kg (166.4 lb) M4555fskm MFP 1010 mm (43 .3 in) 719 mm (28.3 i n) 909 mm ([...]

D Regulatory information ● FCC regulations ● Environmental product stewardship program ● Declaration of conformity ● Declaration of conformity (fax models) ● Safety s tatements ● Additional statements for telecom (fax) products ENWW 327[...]

FCC regulations This eq uipment has b een tested and found to comp ly with the limits for a Class A dig ital device, pursuant to Part 15 of the FC C rules. These li mits are designed to provide reasonable protection against harmful interference in a residential inst allation. This equipment generates, uses, and can radiate radio frequency energy, a[...]

Envi ronmental pr oduct stewardship program Protecting the envi ronment Hewlett-Packard Company is committed to providing quality products in an environ mentally sound manner. This product has been designed with several attributes to minimize impacts on our env iron men t. Ozone produc tion This product generates no appreciab le ozone gas (O 3 ). P[...]

HP LaserJet print supplies It’s easy t o return and recycle your HP LaserJet print cartridges after use—free of charge—with HP Planet Partners. Multiling ual program inform ation and instructions are included in every new HP LaserJe t print cartridg e and sup plies package. Y o u help reduce the to ll on the environment further when you retur[...]

If you are returning the package with the FedEx label, give the package to either the U.S. Postal S ervice carrier or FedEx driver during your next pick-up o r delivery. (Requested Fe dEx G roun d pic kup will be charged normal pick-up rates). Or, you can drop off your packaged print cartridge(s) at any U.S. Post Office or any FedEx shipping center[...]

For recycling information, you can go to www.hp.com/ recycle , or contac t your local autho rities or th e Electronics In dustries Alliance: www.eiae. org . Disposal of waste equipment by users in private households in the European Union This symbol on the product or on its packaging indicates that th is product must no t be disposed of with your o[...]

Visit www.hp.c om/ go/environment or www .hp.com/ hpinfo/globalcitizenship/environment . ENWW Environmental product stewardship program 333[...]

Declaration of c onformity Decl aratio n of c onfo rmity according to ISO/IEC 17050-1 and EN 17050-1 Manufac turer's Name : Hewlett-Packard Company DoC#: BOISB-0904-00-rel.1.0 Manufact urer's Ad dress: 11311 Chinden Boulevard Boise, Idaho 83714-1021, USA decla res, th at the produc t Pro duc t Nam e: HP La serJet En terp rise M4 555 M FP [...]

This Device complies with Part 15 of the FCC Rules. Operation is subject to the following two Conditions: (1) this device may n ot caus e harm ful in ter ferenc e, an d (2 ) th is dev ice m ust accep t any in terfe rence recei ved , incl udi ng in terfer ence that may cau se un desire d op erati on. 1. T he product was tested in a typical c o nfigu[...]

Declaration of c onformity (fax models) Decl aratio n of c onfo rmity according to ISO/IEC 17050-1 and EN 17050-1 Manufac turer's Name : Hewlett-Packard Company DoC#: BOISB-0904-01-rel.1.0 Manufact urer's Ad dress: 11311 Chinden Boulevard Boise, Idaho 83714-1021, USA decla res, th at the produc t Pro duc t Nam e: HP La serJet En terp rise[...]

This Device complies with Part 15 of the FCC Rules. Operation is subject to the following two Conditions: (1) this device may n ot caus e harm ful in ter ferenc e, an d (2 ) th is dev ice m ust accep t any in terfe rence recei ved , incl udi ng in terfer ence that may cau se un desire d op erati on. 1. T he product was tested in a typical c o nfigu[...]

Safety statements Laser safety The Center for Devices and Radiological Health (CDRH) o f the U.S. Food and Drug Administration h as implemented regulations for laser products manu factured since A ugust 1, 1976. Co mpliance is mandatory for products ma rketed in the United States. The device is certified as a “Class 1” laser product under the U[...]

EMC statement (China) EMC statement (Korea) EMI statement (Taiwan) Laser statement for Finland Luokan 1 laserlaite Klass 1 Laser A pparat HP LaserJet M4555, M4555h, M4555f, M4555fskm, laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite. Normaalissa kä ytössä kirjoitti men suojakotelointi estää lasersäteen pääsyn laitteen[...]

VARO ! Mikäli kirjoittimen suojakotelo avataan, olet altt iina näkymättömällelasersätei lylle laitteen ollessa toiminnassa. Älä ka tso säteeseen. VARNI NG ! Om laserprinterns sk yddshölje öppnas då apparaten är i fun ktion, utsättas användaren för osynlig laserstrålning. Betrakta e j strålen. Tiedot laitteess a käytettävän lase[...]

Additional statements for telecom (fax) products EU Statement for Telecom Operation This product is intended to be connected to the analog Public Sw itched Telecommunication Networks (PSTN) of European Economic Area (EEA) countries/regions. It meets requirements of EU R&TTE Directive 19 99/5/EC (Annex II) and carries appropriate CE conformity m[...]

An FCC-compliant telephone c ord and modular plug is provided with this equipment. This equipment is designed to be connected to the telephone network or premises wiring using a compatible modular jack, which is P art 68 compliant. This equipment cannot be used on telephone company-provided coin service. Connection to Party Line Se rv ice is subjec[...]

Notice : The Ringer Equivale nce Numb er (REN) as signed to each terminal device provides an indication of the maximum number of terminals allowed to be c onnected to a telephone interface. The termination on an interface may consist of any combination of de vices subject only to the requirement that the sum of the Ringer Equivalence Nu mber of all[...]

344 Appendix D Regulatory in formation ENWW[...]

Index Symbols/N umerics 10 x 15 cm paper printing (Windows) 129 4 x 6 in paper printing (Windows) 129 A accessorie s orde ri ng 312 part numbers 313 acoustic specifications 326 activity log 243 address books, e-mail LDAP support 182 recipient lists 186 recipient lists, creating 184 adjust copy images 161 Administration menu, control pane l 20 alert[...]

Print Settings menu 33 Reports menu 2 0 Scan/Digital Send Settings menu 2 7 security 257 Service men u 46 settings 52 , 64 Stapler/Stacker Settings menu 38 touchscreen buttons 16 Troubleshooting menu 42 USB Firmware Upgrade menu 46 controlling print jobs 100 conventions, document iii copies changing number of (Windows) 1 22 copy adjust lightness/da[...]

envelopes loading in Tray 1 94 loading orientation 92 environment, specifications 326 environmental features 4 Environmental Product Stewardship Program 329 error code s 238 Error button, co ntrol panel touchscreen 16 error correction mode settings 20 3 error messages control panel 2 72 e-mail alerts 65 numerical list 115 types of 2 72 errors softw[...]

software, USB connections 74 software, wired networks 78 interface ports locating 10, 11 Internet Explorer, versions supp orted HP Embedded Web Server 249 IP address configuring 6 1, 76 IP Security 256 IPsec 25 6 IPv4 address 80 IPv6 address 81 J jams caus es of 273 document feeder 276 fuser 290 lower right door 289 outp ut area 2 77 outp ut bin 28[...]

memory tag locating 109 memory, saving and deleting faxes 220 menus summary 18 menus, control panel Administration 20 Backup/R estore 45 Cal ibr ate/ Clea ning 45 Copy Settings 24 Display Settings 3 5 Fax Settings 29 General Settings 21 Manage Supplies 37 Mana ge Trays 3 7 Network Settings 39 Open from USB Settings 33 Print Options 34 Print Setting[...]

paper, s pecial printing (Windows) 135 part numbers maintenance kits 313 pri nt ca rt rid ges 3 13 supplies 313 pause, when dialing 2 20 PBX systems troubleshooting 237 PCL drivers univ ersa l 5 1 PCL Font List description 24 8 phone lines troubleshooting 237 photos copy ing 166 photos, low quality 220 polling 214 portrait orientation selecting, Wi[...]

resize documents Maci ntos h 6 8 Windows 140 resolution setting 205 restore factory settings 271 restoring default settings copy 164 retention, job mo des avai lable 147 setting options (Windows) 149 right door, u pper jams 283 rings-to-answer 210 ruler, repetitive defect 114 S safety s tatements 338, 3 39 SAP software 57 save to device memory enab[...]

speed dial creat ing 226 delete 227 list report 244 Speed Dial List description 24 8 stamp receiv ed faxes 215 staple options selecting (Windows) 145 stapler jams 27 7, 278 stapler/stacker capacity 91 Stapler/Stacker Settings menu, control panel 38 staples replacing 111 Start button, control panel touchscreen 16 status Home screen, control panel 14[...]

USB configuration, Mac 60 USB configuration, Windows 74 USB Firmware Up grade menu, control panel 46 USB storage accessories printing from 153 USB, sca n to 1 80 user names setting for stored jobs (Windows) 1 51 V voice calls and retries 231 VoIP 23 2 W walk-up USB printing 153 Warning button, control panel touchscreen 16 warnings iii warranty cust[...]

354 Index ENWW[...]

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*CE502-90906* *CE502-90906* CE5 0 2 -90 906[...]