HP Photosmart C4600 инструкция обслуживания

HP Photosmart C4600 series[...]

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Contents 1 HP Photosmar t C4600 se ries Help .................................. .............................. .................... ......3 2 Get to kn ow the HP Ph otosmart Printer parts......................... ................................. ....................... ................................. ........ ......5 Control panel features......[...]

2 Contents[...]

1 HP Photosmart C4600 series Help For information a bout the HP Phot osmart, see: •“ Get to know the H P Photosmart” o n page 5 •“ Print” on page 13 •“ Scan” on page 27 •“ Copy” on p age 31 •“ Reprint photos” on page 35 •“ Save photos” on page 37 •“ Work with cart ridges” on page 39 •“ Technical informa[...]

Chapter 1 4 HP Photosmart C4600 series Help HP Photosmart C4600 series Help[...]

2 Get to know the HP Photosmart • Printer parts • Control pane l feat ures Printer parts Figure 2-1 Prin ter parts 1 Color graphics display (also referred to as the d isplay) 2 Control panel 3 On button 4 Photo lig ht 5 Memory card slo t for Memory Stick card s 6 Memory card slot for Secure Digital and xD cards 7 Paper tray 8 Paper tray extende[...]

Control panel features Figure 2-2 Contro l pane l featur es Co py Photo Scan 2. 1 Back : Returns to the previous screen. 2 Cancel : Stops the current opera tion, restores default settings, and clears the curre nt photo selection. 3 OK : Selects a menu setting, value, or photo. 4 Scan : From the Home scr een, opens the Scan Menu . When viewin g scre[...]

3 Paper basics You can load many dif ferent types and si zes of paper in t he HP Photosmart , including letter or A4 paper, phot o paper, transparencies, and envelopes. By default, the HP Photosmart is set to detect the size an d type of pape r you load in th e input tray autom atically and t hen adjust its set tings to generate the highest qualit [...]

HP Photo Value Pack HP Photo Value Packs convenie ntly package origin al HP cartridges and HP Advanced Photo Paper to save yo u time and take the guesswork out of printing aff ordable professiona l photos with your HP Photosma rt. Original HP inks and HP Adva nced Photo Paper have be en designed to wo rk together so your photos are long lasting and[...]

HP Printing Paper HP Printing Pape r is a high -quality multifun ction paper. It pr oduces docu ments that look and feel more substa ntial than documents pr inted on stand ard multipurp ose or copy paper. It features ColorLok Te chnology for less smearing, bold er blacks, and vivid colors. It is acid-free for l onger lasting do cuments. HP Office P[...]

NOTE: At this ti me, some p ortion s of the HP W eb site ar e avail able in English only. Load media ▲ Do one of t he follow ing: Load smal l-size pape r a . Lower paper tra y. ❑ Slide paper-widt h guide outw ards. b . Load paper. ❑ Insert stack o f photo paper into paper tray with sh ort edge forward and print side down. Chapter 3 10 Paper b[...]

❑ Slide stack of paper fo rward until it st ops. NOTE: If the phot o paper you are usi ng has perforat ed tabs, l oad photo paper so that tabs are cl osest to you. ❑ Slide paper-wid th guide inward until it stops at edge of pap er. Load full-size paper a . Lower paper tray. ❑ Slide paper-wi dth guide outwards. b . Load paper. ❑ Insert stack[...]

❑ Slide stack of pa per forward until i t stop s. ❑ Slide paper-wi dth guide inw ard until it stops at edge of pa per. Related topics “ Informatio n on paper” on page 12 Information on paper The HP Photosmart is desig ned to work we ll with most pape r types. Test a variety of paper types before buying a large qua ntity. Find a paper type t[...]

4P r i n t “ Print documents” on page 13 “ Print photos” on page 14 “ Print envelopes” on page 21 “ Print on specialty media” on page 21 “ Print a Web pag e” on page 22 Related topics •“ Load medi a” on page 10 •“ Recommended papers for ph oto print ing” on page 7 •“ Recommended papers for pr inting” on page 8 [...]

5. Select th e approp riate optio ns for your prin t job by usi ng the features availab le in the Advanced , Printing Shortcuts , Features , and Co lor tabs. TIP: You can easi ly select the app ropriate optio ns for your print job by choosing one of the pred efined print task s on the Printing Shortcuts tab. Click a type of print task in the Printi[...]

6. Click the Features tab. 7. In the Size li st, click the size of phot o paper loaded in the input t ray. If a borderless im age can be printed on the specified si ze, the Borderless printi ng check box is ena bled. 8. In the Paper Type drop-down list, click More , and then select the app ropriate p aper type. NOTE: You cannot print a bo rderless [...]

8. In the Basic Options area, select a hig h print qualit y, such as Best , from the Print Qualit y drop-dow n list. NOTE: To achieve the hi ghest dpi resolu tion, you can use the Maximu m dpi setting with sup ported types of photo paper. If Maximum dpi is not listed in the Print qualit y drop-down l ist, you can enable i t from the Advanced tab. F[...]

Print photos from a m emory car d ▲ Do one of th e followin g: Print ph oto on sm all-size paper a . Load pap er. ❑ Load up to 10 x 15 cm (4 x 6 inch) photo paper in p aper tray. b . Select project type. ❑ Press button next to Photo on Home screen. ❑ Press button next to Memory C ard Print . c . Insert m emory. 1 Memory Stick, Memory Stick [...]

d . Select photo . ❑ Press button next to Select . ❑ Press same button t o increase number of copies. ❑ Press OK . e . Print photo. ❑ Press OK . Print photo on full-size paper a . Load paper. ❑ Load full-si ze photo p aper in pape r tray. b . Select pr oject type . ❑ Press the button next to Photo on Home screen. ❑ Press the button ne[...]

c . Insert m emory. 1 Memory Stick, Memory Stick P ro, Memory Stick Select, Memory Stick Magic Gate, Memory Stick Duo or Pro D uo (adapter optional) , Memory Stick Pro-HG Duo (ada pter optional), or Memory Stick Micro (adapter required) 2 MultiMediaCard (MMC), MMC Plus, Secure MultiMedia C ard, MMC Mobile (RS-MMC; adapter required), Secure Digital [...]

Print passport ph otos a . Load paper. ❑ Load full-si ze photo p aper in pape r tray. b . Select pr oject type . ❑ Press button next to Photo on Ho me screen. ❑ Press button next to Passport Photo Print . c . Insert memory. 1 Memory Stick, Memory Stick Pro, Memory Stick Select, Memory Stick Magic Gate, Memory Stick Duo or Pro D uo (adapter op[...]

❑ Press OK . ❑ Press button next to 2 x 2 inches to select paper size. e . Print photo. ❑ Press OK . Related topics •“ Recommended papers for ph oto print ing” on page 7 •“ Stop the current jo b” on page 121 Print envelopes With the HP Pho tosmart, you can prin t on a single envelo pe, a group of envelopes, or label sheet s design[...]

4. Click the Features tab. 5. In the Paper Type drop-dow n list, click More , and then select HP Iron-on Tra nsfer from the list. 6. If the selected si ze is not what you want, click an approp riate size in t he Size list. 7. Click the Advan ced tab. 8. In the Features area, select the Mirror Image check box. 9. Click OK , and then click Print or O[...]

Internet Explorer. Fo r more info rmation about HP Smart We b Printing , see the help file provided with it. To print a Web page 1. Make sure you have pa per loaded in th e main input tray. 2. On the F ile menu in your Web brow ser, click Print . The Print dialog box app ears. 3. Make sure the produ ct is the selected pri nter. 4. If your Web brows[...]

9. In the Print Qual ity drop-down list , click Maximum dpi . NOTE: To find out what d pi the produ ct will print base d on the paper typ e and print qua lity settings you selected, click Resolution . 10. Select any other print setting s that you want , and then click OK . Related topics “ View the prin t resolution ” on page 24 View the print [...]

• Fast/Economical Pr inting : Produce draft-q uality printout s quickly. • Presentation Printing : Print high-q uality docume nts, including le tters and transparen cies. • Two-sided (Du plex) Printi ng : Print two-si ded pages wit h the HP Phot osmart manually. To crea te a pr in ting shor tcut 1. On the F ile menu in your sof tware applicat[...]

Chapter 4 26 Print Print[...]

5 Scan •“ Scan to a computer” on p age 27 •“ Scan to a memory card” on page 28 •“ Scan and reprin t photos” on page 35 Scan to a computer To scan to a co mputer 1. Load or iginal. a . Lift li d on product. b . Load origin al print side down on right front corn er of glas s. Scan 27 Scan[...]

c .C l o s e l i d . 2. Connect to com puter. 3. Start scan. a . Press button ne xt to Scan . b . Press button ne xt to Scan t o PC . Related topics “ Stop the current job” on page 121 Scan to a memory card To save a scan to a m emory car d 1. Load origin al. a . Lift lid o n product. b . Load original print side down on right front corner of g[...]

c .C l o s e l i d . 2. Select Scan . a . Press button ne xt to Scan . b . Press button ne xt to Scan to Memo ry Card . 3. Insert memory. 1 Memory Stick, Memory Stick P ro, Memory Stick Select, Memory Stick Magic Gate, Memory Stick Duo or Pro Duo (adapter opt ional), Memory Stick Pro-HG Duo (adapter optional), or Memory Stick Micro (adap ter requir[...]

Chapter 5 30 Scan Scan[...]

6C o p y •“ Copy text or mi xed docume nts” on page 3 1 •“ Copy photos (re print)” on page 35 Copy text or mixed documents Copy text or mi xed documen ts ▲ Do one of th e followin g: Black and Whi te copy a . Load pap er. ❑ Load full-size p aper in paper tra y. b . Load o riginal. ❑ Lift lid on product. Copy 31 Copy[...]

❑ Load original print side down on right fron t corner of glass. ❑ Close lid. c .S e l e c t Copy . ❑ Press button next to Copy . ❑ Press button next to Black Copy . ❑ Press button next to Actual Size . ❑ Press button next to Copies to increase num ber of copies to two. d . Start cop y. ❑ Press OK . Chapter 6 32 Copy Copy[...]

Color copy a . Load pap er. ❑ Load full-size p aper in paper tra y. b . Load o riginal. ❑ Lift lid on product. ❑ Load origin al print sid e down on right front corner of gla ss. ❑ Close lid. c . Select Copy . ❑ Press button next to Copy . ❑ Press button next to Color Copy . Copy text or mixed docu ments 33 Copy[...]

❑ Press button next to Actual Size . ❑ Press button next to Copies to increase num ber of copies to two. d . Start cop y. ❑ Press OK . Related topics •“ Change the copy se ttings” on page 34 •“ Stop the current job” on page 121 Change the copy settings To set the paper size from the control panel 1. Press the button next to Copy .[...]

7 Reprint photos To reprint an origin al photo 1. Load paper. ▲ Load up to 13 x 18 cm (5 x 7 inch) phot o paper in pape r tray. 2. Select project type. a . Press button ne xt to Photo on Home screen . b . Press button ne xt to Photo Origi nal Repr int . c . Press OK . 3. Load or iginal. a . Lift li d on product. Reprint photos 35 Reprint photos[...]

b . Load original print side down on right front corner of glass. c .C l o s e l i d . 4. Reprint ph oto. a .P r e s s OK . b .P r e s s Prints to increase number of copies to two. c .P r e s s OK . Related topics “ Stop the current job” on page 121 Chapter 7 36 Reprint photos Reprint p hotos[...]

8 Save photos You can use the HP Photo smart Software in stalled on yo ur computer to transfer photos from a memory card to your comp uter’s hard drive fo r advanced photo e diting, shari ng photos onlin e, and printin g from your computer. Before transferring photo s to your computer , you need to rem ove the memory card f rom your digi tal came[...]

Chapter 8 38 Save photos Save photos[...]

9 Work with cartridges • Check the e stimat ed ink le vels • Replace the cartridges • Order ink supplies • Cartridge warranty information Check the estimated ink levels You can easily check the in k supply level to det ermine how soo n you might need to replace a cartridg e. The ink supp ly level shows an est imate of th e amount of i nk re[...]

Replace the cartridges To replac e the cart ridges 1. Check that power i s on. 2. Remove cartridge. a . Open cartridge access door. Wait for print carriage to move to center of t he product. b . Lightly press do wn on the cartri dge to release it , then remo ve it from slot . 1 Cartridge slot for tri-color cartr idge 2 Cartridge slot for black cart[...]

3. Insert new cartridge. a . Remove cartridge from p ackaging. b . Remove plast ic tape by usin g the pink pull ta b. c . Line up colored shaped icons, th en slide cartridge into slot until it clicks into place. d . Close cartridg e door. 4. Align cartridges. a . When prompted, press OK to print a cartridge al ignment page. b . Load page pri nt sid[...]

Related topics •“ Order ink supplies” on p age 42 •“ Ink-backup mo de” on page 42 Order ink supplies To learn whi ch HP supp lies work with your product , order supplies onl ine, or create a printab le shopping list, open HP Soluti on Center, and select the onlin e shopping fe ature. Cartridge info rmation and li nks to online shopping [...]

Exit ink-backup mo de Install two pri nt cartridges in the H P Photosmart to ex it ink-backup mode. For informati on about install ing a print ca rtridge, see “ Replace the cartridges” on page 40 . Cartridge warrant y information The HP cartri dge warranty is ap plicable whe n the product is use d in its design ated HP printing device. T his wa[...]

Chapter 9 44 Work with cartridges Work with cartridges[...]

10 Solve a problem This section co ntains the follo wing topics: • HP support • Uninstall an d reinstall th e software • Setup troublesho oting • Print quality troubl eshooting • Print trouble shooting • Memory card troubleshoo ting • Copy tr oubleshoo ting • Scan troubleshoot ing • Errors HP support • Support process • HP sup[...]

Phone suppor t period One year of ph one support is available in No rt h America, Asia Pacific, and La tin America (including Mexico). To determine t he duration of phone suppo rt in Europe , the Midd le East, and Africa, go to www.hp.com/ support . St andard phone company charges app ly. Placing a call Call HP support whi le you are in front of th[...]

For the mo st curren t HP list o f telepho ne supp or t numbers and call co sts information, see www.hp.com/support . $IULFD (QJOLVK VSHDNLQJ    $IULTXHIUDQFRSKRQH     ﺮﺋﺍﺰﺠﻟﺍ $UJHQWLQD%XHQ[...]

After the phone support perio d After the phone support period, hel p is available from H P at an addit ional cost. H elp may also be available at the HP onli ne support Web site: www.hp.com/support . Contact your HP dealer or call the su pport phone num ber for your coun try/region to learn more about support options. Additional warranty options E[...]

When the softwar e instal lation is comp lete, the HP Di gital Ima ging Moni tor icon appears in the Windows system tray. To verify that the softwa re is properly in stalled, do uble-click the HP Solution Center icon on the desktop. I f the HP Solu tion Center shows the essential i cons ( Scan Picture and Scan Docume nt ), the software has been pro[...]

• A red X appears on the U SB connect promp t • The registratio n screen does not appear The produc t will not turn on Try the follow ing solutio ns if there are no l ight indication s, no noise, a nd no movement from the produ ct when you turn i t on. • Solution 1: Make sure you use the power cord th at came with the pro duct • Solution 2:[...]

Solution 2 : Re set the product Solution: Turn off the p roduct, and the n unplug the pow er cord. Plug the powe r cord back in, and then press th e On button to turn on th e product. Cause: The produ ct experienced an e rror. If this di d not s olve the issue, try the next so lution. Solution 3: Pres s the On button more sl owly Solution: The prod[...]

I connected th e USB cable, bu t I am having problems usi ng the pro duct with my computer Solution: You must first in stall the softw are that came wit h the product be fore connecting t he USB cable. Du ring inst allation, d o not plug in th e USB cable un til prompted by the onscreen instructio ns. Once you have instal led the softw are, connect[...]

• Make sure that t he print queue i s not paused . If it is, choose the ap propriate set ting to resume print ing. For more informati on about accessi ng the print q ueue, see the documentation that came with the operatin g system installed on your computer. • Check the USB cable. If you are using an older cable, it might not be working properl[...]

When I insert the CD-ROM into my computer’s CD-ROM drive, noth ing happens Solution: If t he installat ion does not run auto matically, you can start it m anually. To start the instal lation from a Win dows comp uter 1. On the Windows taskbar, click Start . 2. Depending on your operating syst em, do one of the following: • In Window s Vista: In[...]

c . Remove all the items that are related to the HP Photosmart Sof tware. CAUTION: If the computer is manuf actured by HP or Compa q, do not remove any applic ations ot her than th ose list ed below. • HP Imag ing device f unctions • HP Document Vi ewer • HP Photosmart Essential • HP Image Zone • HP Photo and imaging gallery • HP Photos[...]

h . Click Apply , and then click Close . NOTE: If you receive a message stat ing A ccess is d enied while making changes, cli ck OK and continue. The m essage will not pre vent you from making the changes. i . Click Restart to apply the changes to th e computer du ring the next restart. After the computer restarts, the You’ve use d system configu[...]

A red X appears on the USB con nect prompt Solution: Check that the product i s turned on, and t hen try the USB co nnection again. To retry t he USB conne ction 1. Verify that the USB cable is set up properly as foll ows: • Unplug the USB cable and plug it in again or try pl ugging the U SB cable into a different USB port. • Do not attach t he[...]

Print quality troubleshooting Use this sectio n to solve the se print q uality pro blems: • Wrong, inaccurate, or bl eeding colors • Ink is n ot filli ng the te xt or grap hics comple tely • The print out has a hori zontal band of distortion near t he bottom of a borderle ss print • Printouts ha ve horizon tal streak s or line s • Printou[...]

If this di d not s olve the issue, try the next so lution. Solution 2: Make sure p aper is lo aded correctl y in the i nput tray Solution: Make sure the paper is l oaded correctly a nd that it is not wri nkled or too thick. • Load paper with th e side you want to print on facin g down. For exampl e, if you are loading glossy photo paper, load the[...]

If you are sati sfied with th e print quali ty, continue printi ng in ink-back up mode. Or, replace the missing print cartridge. For more information, see: •“ Ink-backup mode” on pa ge 42 •“ Replace the cartridges” on pag e 40 Cause: A print cartridge was missing and the product was printing in ink-backup mode. If this did no t solve th[...]

self-test report show s a problem, clean the pri nt cartridges. If the problem p ersists, you might need to replace the print cartrid ges. For more information, see: “ Check the estim ated ink levels” on page 39 Cause: The pri nt cartridges need ed to be cleaned o r there w as insufficie nt ink. Ink is not fillin g the text or grap hics complet[...]

For more information, see: •“ Recommended papers for pri nting” on page 8 •“ Informatio n on paper” on pa ge 12 Cause: The wrong kind of pap er was loaded i n the input tray . If this did no t solve the i ssue, try the next so lution. Solution 3: Make sure you are using genuine HP print cartridge s Solution: Check to see if your print c[...]

NOTE: During ink-backup m ode, the produ ct can only print jobs from th e computer. You can not initiat e a print job from the control p anel (such as pri nting a photo from a memo ry card). Check to see if your prin t cartridge is stil l under wa rranty and end of w arranty date has not been reached. • If the end of warranty dat e has been reach[...]

NOTE: For maximum dpi resol ution, go to t he Advanced tab, and t hen sele ct Enabled from the Maximum dpi drop-down list. For more information, see: “ Print using Maximu m dpi” on page 23 Cause: The print quality setting was set too low . If this did no t solve the i ssue, try the next so lution. Solution 3: Rotate the image Solution: If th e [...]

Cause: The prin t quality setti ng was set too l ow. If this di d not s olve the issue, try the next so lution. Solution 3: If the p rint cartridge was dro pped, wait for it to r ecover Solution: Allow 30 mi nutes for the pr int cartridge to recover. Cause: A tri-colo r or photo pr int cartrid ge was jarred or handled roug hly during installatio n.[...]

Check to see if yo ur print cartridge is still under warrant y and end of wa rranty date has not been reache d. • If the end o f warranty date has been reached, purchase a n ew print ca rtridge. • If the end of wa rranty date ha s not been reached , contact HP sup port. Go to www.hp.com/support . If prompted, choose your country/region , and th[...]

For more information, see: •“ Recommende d papers for printing” on page 8 •“ Information on paper” on page 12 Cause: The w rong kind of pap er was loaded in the input tray. If this di d not s olve the issue, try the next so lution. Solution 3: If you are ma king a copy , place a p rotect ive sheet o n the gla ss Solution: If you are mak[...]

4. Click the Device Ser vices tab. 5. Click Clean the Prin t Cartridges . 6. Follow the p rompts until you are satisfi ed with t he quality of the outp ut, and th en click Done . 7. Follow the p rompts until you are satisfi ed with t he quality of the outp ut, and th en click Done . There are three stage s of cleaning. Each stag e lasts from one to[...]

Solution 1: Check the print settings Solution: Check the print settings. • Check t he paper typ e settin g to make sure it m atches the type of paper loaded in the input t ray. • Check the quality setti ng. Use a hi gher qual ity setting to i ncrease th e amount of ink used fo r printing . For more information, see: “ Print using Maxim um dpi[...]

NOTE: There is no proble m with the in k supplies and re placing t he print cartridges i s unnecessary. For more information, see: •“ Recommended papers for pri nting” on page 8 •“ Informatio n on paper” on pa ge 12 Cause: The wrong kind of pap er was loaded i n the input tray . Printouts are slan ted or skewed Try the follow ing soluti[...]

Ink streaks on the back of the paper Try the followin g solutions if there is smeared ink on the back of your printout. • Solution 1: Pri nt on a page of pl ain paper • Solution 2: W ait whil e the in k dries Solution 1: Pri nt on a page of plai n paper Solution: Print one or several pages of plain paper to soak up any exce ss ink in the produc[...]

Some softwa re applicat ions offer cu stom fonts t hat have jagged edges when enlarged or print ed. Al so, if you want to print b itmapped text, it might h ave jagged edges when enlarged or printed. If this did no t solve the i ssue, try the next so lution. Solution 2: Align th e print cartridges Solution: Align t he print cartridg es. To align the[...]

Print troubleshooting Use this section to solve these printing prob lems: • Envelopes prin t incorrectly • The product prints meani ngless characters • The pages in my docum ent came out in the wrong orde r • The margins are not printing as e xpected • A blank page ca me out while printing Envelopes p rint incor rectly Try the followin g [...]

Solution 3: Tuck the fla ps to avoid paper ja ms Solution: To avoid pape r jams, tuck the flap s inside the enve lopes. Cause: The flaps might get caught in th e rollers. The produc t prints meaningless cha racters Try the followi ng solutions to resolve the issue. So lutions are l isted in orde r, with the m ost likely solution f irst. If the firs[...]

Solution 1: Check th e printe r margin s Solution: Check the prin ter margins. Make sure the margi n settings for th e document do not excee d the print able area of the product. To check your margin settings 1. Preview you r print j ob before s ending i t to the prod uct. In most softwa re applicatio ns, click the File menu, and th en click Print [...]

Make sure that you remove all pap er from the input t ray before loading t he envelopes. Cause: A stack of en velopes was loaded incorr ectly. A blank page came out while printing Try the followi ng solutions to resolve the issue. So lutions are l isted in orde r, with the m ost likely solution f irst. If the first soluti on does not solve th e pro[...]

covering the ink nozzles, care fully remove the tape from the print cartridg es. Do not touch the ink nozzl es or the copper-co lored cont acts. 1 Copper-colored contacts 2 Plastic tape with pink pull tab (must be removed before installing) 3 Ink nozzles under tape Cause: The pro tective plastic t ape was only part ially removed f rom the print car[...]

The On butto n is bl inking Try the followi ng solutions to resolve the issue. So lutions are l isted in orde r, with the m ost likely solution f irst. If the first soluti on does not solve th e problem, conti nue trying th e remaining solu tions until the issue is resolved. • Solution 1: Remove a nd reinse rt the mem ory card • Solution 2: Rem[...]

Solution 2: Insert the memo ry card fully i nto the appropri ate slot on the pro duct Solution: Make sure you fully insert th e memory card into the approp riate slot on the product. If the memory card is not inserted properl y, the product will not respo nd and the green Photo light (near t he memory card slots) will blink rapidly. After the mem o[...]

Solution 1: Insta ll the pr oduct software Solution: Install th e produ ct softw are tha t came with the pro duct. If it is inst alled, rest art yo ur comp uter. To install the product software 1. Insert the product CD-ROM into your compu ter’s CD-ROM drive and then start the Setup program. 2. When prompte d, click Install More Softwa re to insta[...]

For more informati on on setting up the product and conne cting it to your computer, see the Setup Gui de that came wi th the product. Cause: The pro duct was not prop erly connected to the computer. Copy troubleshooting Use this section to solve these co py problem s: • Nothing happen s when I try to copy • Parts of the orig inal do not ap pea[...]

Solution 2: Place the o riginal corr ectly o n the glass Solution: Load th e original print side down on t he right fron t corner of the glass as shown below. Cause: The original wa s placed in correctly on the gl ass. If this did no t solve the i ssue, try the next so lution. Solution 3: Wait unti l the product compl etes the current operati on So[...]

Parts of the original do not appear or are cu t off Solution: Load the orig inal print side down on the right f ront corner of the glass as shown bel ow. Cause: The ori ginal was place d incorrectly on th e glass. Resize to Fit is no t working as expected Try the followin g solutions to reso lve the issue. Solutions are l isted in order, w ith the [...]

Solution 2: Place the o riginal corr ectly o n the glass Solution: Load th e original print side down on t he right fron t corner of the glass as shown below. To copy a photo, position the photo on the glass so that the long ed ge of the photo is along the front ed ge of the glass. Cause: The original wa s placed in correctly on the gl ass. If this[...]

Cause: The ori ginal was place d incorrectly on th e glass. Scan troubleshooting Use this section to solve these sca n problems : • Scanned imag e is blan k • Scanned imag e is incorre ctly crop ped • Scanned imag e has incorrect page layout • Scanned image show s dotted lines i nstead of text • Text format is incorrect • Text is incorr[...]

Cause: If you used the Text image type to scan text that you planned to edit, the scanner mi ght not have re cognized colo r text. The Text image type scans at 300 x 300 dpi, i n black and wh ite. If you scanne d an original tha t has graphics or artw ork surrounding the text, the scanner mi ght not have recognized the text. Text format is in corre[...]

NOTE: If you are us ing HP Ph otosmart Essenti al, the Opti cal Characte r Recognition (OC R) software m ight not be instal led on your comput er. To in stall the OCR softw are, you must re-ins ert the software disk and select OCR under the Custom installation opti ons. Cause: The scan d ocument settin gs were not set to the correct optical charact[...]

Firmware re vision mismatch Solution: Conta ct HP support f or service. Go to: www.hp.com/support . If prompted, choose your country/regi on, and then clic k Contact HP for information on callin g for te chnical support. Cause: The revision n umber of the pro duct firmware di d not matc h the revision number of the soft ware. Memory is full Solutio[...]

Cause: The H P Photosmart Soft ware was not insta lled. If this di d not s olve the issue, try the next so lution. Solution 2: Tu rn on the product Solution: Turn on the produ ct. Cause: The pro duct was turned o ff. If this di d not s olve the issue, try the next so lution. Solution 3: T urn on the computer Solution: Turn on the comp uter Cause: T[...]

File messages The followi ng is a list of file-related e rror messages: • Error reading or writi ng the fil e • Unreadable fi les. NN files cou ld not be read • Photos not found • File n ot found • Invalid f ile name • Supported file t ypes for the product • File corrupted Error re ading or wr iting the file Solution: Check t o see if[...]

File not found Solution: Close some ap plications and try the task a gain. Cause: There was not enoug h available memory on your com puter to creat e a print preview f ile. Invalid fil e name Solution: Make sure that you are no t using any invalid symbol s in the file name. Cause: The fi le name you ent ered was invalid . Supported file ty pes for [...]

General u ser messages The followi ng is a list of messag es related to comm on user errors: • Cannot crop • Borderless printi ng error • Memo ry ca rd e rror • Out of disk space • Card access error • Use only one card at a time • Card is inserted incorrectly • Card is damag ed • Card is not fully in serted Cannot crop Try the fol[...]

Cause: The pro duct was in ink-backu p mode with onl y the black print cartridge installed, and a borderle ss print job was init iated. Memory card erro r Try the followin g solutions to reso lve the issue. Solutions are l isted in order, w ith the m ost likely solution fi rst. If the f irst solution does no t solve the problem, continue tryi ng th[...]

If this did no t solve the i ssue, try the next so lution. Solution 2: Push the memo ry card all the w ay forward Solution: Remove the memory card and reinsert it in t he memory ca rd slot unti l it stops. Cause: You had not fully inserted the memory card. Use only one car d at a time Solution: You can insert on ly one memory card at a t ime. If mo[...]

Card is not fully in serted Solution: Make sure you fully insert th e memory card into the approp riate slot on the product. If the memory card is not inserted properl y, the product will not respo nd and the green Photo light (near t he memory card slots) will blink rapidly. After the mem ory card has been i nserted properly, the Photo li ght will[...]

Cause: The last time the produ ct was used, it was not t urned off properl y. The product can be damaged if it is turned of f by turning o ff the swit ch on a po wer strip or by using a wa ll switch. Print cartrid ge messages The followi ng is a list of prin t cartridge error m essages: • Low on in k • Need ali gnment or ali gnment failed • P[...]

Solution 1: In correc t type of pa per is loaded in the input tray Solution: If you have colore d paper loaded in th e input tray whe n you align the print cartridges, the alignment fa ils. Load u nused plain w hite letter or A4 paper into t he input tray, an d then try the alignment ag ain. If the al ignment fai ls again, you might have a defectiv[...]

Solution 3: Chec k if print cartri dges are fully i nserted Solution: Remove and then rein sert the pri nt cartridges . Verify that the y are fully inserted an d locked in place. Cause: The contacts on the print cartr idge were no t touchi ng the conta cts in the print carriage. If this did no t solve the i ssue, try the next so lution. Solution 4:[...]

Also, make sure the print cartridges are installed into the correct slo ts. To make sur e the print cartri dges are ins talled co rrectly 1. Make sure th e produ ct is tu rned on. CAUTION: If the product is turned off when you o pen the print cartridge door to access the print cartridges, it wi ll not release the cartri dges for changing . You migh[...]

5. Reinsert the pri nt cartridge by slid ing it forw ard into the slot on the right . Then push the pri nt cartridge forward until it clicks into the socket. 6. Repeat steps 1 a nd 2 for the tr i-color print cart ridge on the left side. Cause: The indicated print cartridges we re installe d incorrectly. Non-HP cartri dges instal led Solution: Follo[...]

• Solution 3: Remove a nd reinsert th e print cartrid ges • Solution 4: Co ntact HP support Solution 1: Inse rt the print cartri dges Solution: One or both of the print cartridges is mi ssing. Remove and re insert the print cartridges and verify t hat they are ful ly inserted and locked in p lace. If the problem persists, clea n the contacts of[...]

7. Clean only th e copper-colored cont acts. Allo w the print cart ridges t o dry for approxim ately ten min utes. 1 Coppe r-col ored cont act s 2 Ink nozzles (do not clean) 8. Hold the p rint cartridge with the HP logo on top, a nd insert t he print cartridge ba ck into the slot. Ma ke sure you push th e print ca rtridge i n firmly until i t snaps[...]

If this di d not s olve the issue, try the next so lution. Solution 2: Remove t he tape from the print cartridges Solution: Check each print cartridge. The tape might have been removed fro m the copper-colo red contacts, but stil l might cover the i nk nozzles. If the tap e is still covering the ink nozzles, care fully remove the tape from the prin[...]

3. Lightly press down on the print cartridge to release it, an d then pull it towards you out of the slo t. NOTE: Do not remove both print cartridg es at the same time. Re move an d clean each prin t cartridge o ne at a t ime. Do not leav e a print cartridge o utside the HP Photosmart f or more than 30 minut es. 4. Inspect the p rint cartri dge con[...]

9. Repeat if necessary for the other pri nt cartridg e. 10. Gently close the print cartridge doo r and plug th e power cord into th e back of the produc t. Cause: One or b oth of the print cartridges were no t installed or w ere installe d incorrectly. If this di d not s olve the issue, try the next so lution. Solution 4: Contac t HP support Soluti[...]

Print cartridg es missing o r not detected Try the followi ng solutions to resolve the issue. So lutions are l isted in orde r, with the m ost likely solution f irst. If the first soluti on does not solve th e problem, conti nue trying th e remaining solu tions until the issue is resolved. • Solution 1: Reinsert the pr int cartrid ges • Solutio[...]

4. Remove the black print cart ridge from the slo t on the right. Do not touch the i nk nozzles or the copper-colo red contacts. Ch eck for possible da mage to the copper - colored contacts or ink nozzles. Make sure the clea r plastic tape has b een remove d. If it is st ill covering the ink nozzles, g ently remove the clear plastic tape by using t[...]

Make sure you have the fol lowing material s available: • Dry foam rubber swabs, lint -free cloth, or any soft material th at will n ot come apart or leave fi bers. TIP: Coffee filte rs are lint-free and work well fo r cleaning print cartridges. • Distilled, filtered, o r bottled w ater (tap water might contain contaminan ts that can damage the[...]

7. Clean only the co pper-colored conta cts. Allow t he print cartridge s to dry for approximatel y ten minu tes. 1 Copper-colored co ntacts 2 Ink nozzles (do not clean) 8. Hold the print cart ridge with the HP lo go on top, and insert t he print cartri dge back into the slot. M ake sure you push th e print cartridge in f irmly until it snaps into [...]

If this did no t solve the i ssue, try the next so lution. Solution 3: Replace th e print cartridge Solution: Repla ce the indicat ed print cartridge . You can also remo ve the indicat ed print cart ridge and p rint using in k-backup mode. NOTE: During ink -backup mode , the product can o nly print jobs from th e computer. Yo u cannot init iate a p[...]

Solution 2: Contac t HP support for ser vice Solution: If you have completed a ll of th e steps provided i n the previo us solu tions and are still havin g a problem, cont act HP support for service. Go to: www. hp.com/support . If prompt ed, choose your co untry/r egion, and then click Contact HP for technical support. Cause: The print cartri dges[...]

4. Remove the black print cartrid ge from the slot on the right. Do n ot touch the ink nozzles or the co pper-colored conta cts. Check for possi ble damage t o the coppe r- colored cont acts or ink nozzles. Make sure the clear plastic ta pe has been removed. If it is s till coveri ng the ink nozzles, gently remove the clear pla stic tape by using t[...]

Cause: The i ndicated print cartri dges were inst alled inco rrectly. Print cartridge problem The message mi ght indicate w hich cartridge i s causing the p roblem. If so, try the f ollowing solutions to resolve t he issue. Solutions a re listed in order, with the most likely solut ion first. If the first soluti on does not sol ve the probl em, con[...]

4. Remove the black pri nt cartridge from t he slot on the right . Press down on the cartridge to release it, and t hen pull it t oward you out of the slot. 1 Tri-colo r print cartridge 2 Black print cartridge 5. Close the pri nt cartridge door. 6. Check to see if the e rror has been resolved. • If the er ror has been resolve d, then there is a p[...]

10. Check to see if t he error has been resolved. • If the error has been re solved, then there i s a problem with th e tri-color print cartridge. • If the error has not been resolved, then t here is a problem w ith both print cartridges. 11. Open the print cartridg e door and reinsert the tri-color print cartri dge by sliding i t forward into [...]

4. Remove the black print cartrid ge from the slot on the right. Do n ot touch the ink nozzles or the co pper-colored conta cts. Check for possi ble damage t o the coppe r- colored cont acts or ink nozzles. Make sure the clear plastic ta pe has been removed. If it is s till coveri ng the ink nozzles, gently remove the clear pla stic tape by using t[...]

Make sure you have the following materials avai lable: • Dry foam rubber swabs, lint-f ree cloth, or any soft material that will not come apart or leave fibers. TIP: Coffee filters a re lint-free and work well fo r cleaning print cartridges. • Distilled, filtered, or bottl ed water (tap water mig ht contain contaminant s that can damage the pri[...]

7. Clean only th e copper-colored cont acts. Allo w the print cart ridges t o dry for approxim ately ten min utes. 1 Coppe r-col ored cont act s 2 Ink nozzles (do not clean) 8. Hold the p rint cartridge with the HP logo on top, a nd insert t he print cartridge ba ck into the slot. Ma ke sure you push th e print ca rtridge i n firmly until i t snaps[...]

If this di d not s olve the issue, try the next so lution. Solution 3: Rep lace the print cartri dge Solution: Replace the p rint cartridg es that are e xperiencing th e problem. If only one of the print cart ridges is experi encing the prob lem, you can also remo ve it and print using ink-backup mo de. NOTE: During ink-backup m ode, the produ ct c[...]

www.hp.com/support If prompted, choose your country/regi on, and then clic k Contact HP for information on callin g for te chnical support. Cause: There was a problem wit h the product. Chapter 10 120 Solve a problem Solve a problem[...]

11 Stop the current job To stop a print job from th e product ▲ Press Cance l on the control panel . If the prin t job does not st op, press Can cel again. It can take a few moments fo r the print job to be cancelled. Stop the current job 121 Stop the current job[...]

Chapter 11 122 Stop the current job Stop the current job[...]

12 Technical information The technical specifications and international regu la tory information for the HP Photosmart are provided in this section. For additional specifications, see the printed documentation that came with the HP Photosmart. This section contains the following topics: • Notice • Specifications • Environmental product stewar[...]

Paper specifications Type Paper weight Paper t ray * Plain paper 20 to 24 lb. (75 to 90 gsm) Up to 80 (20 lb. paper) Legal paper 20 to 24 lb. (75 to 90 gsm) Up to 80 (20 lb. paper) Index cards 110 lb. index max (200 gsm) Up to 30 Hagaki cards 110 lb. index max (200 gsm) Up to 40 Envelopes 20 to 24 lb. (75 to 90 gsm) Up to 10 5 x 7 inch (13 x 18 cm)[...]

Environmental product steward ship program Hewlett-Packard is committed to providing qua lity products in an environmentally so und manner. Design for recycling has been incorporated in to this product. The nu mber of materials has b een kept to a minimum while ensuring proper functionality and reliability. Dissimilar materials have been designed t[...]

conserves resour ces by reselling some of its mo st popular products. For more information regarding recycling of HP products, please visit: www.hp.com/hpinfo/globalciti zenship/environment/recycle/ HP inkjet sup plies recycl ing progr am HP is committed to protecting the environmen t. The HP Inkjet Supplies Recycling Program is available in many c[...]

Disposal of waste equipmen t by users in private h ousehold s in the European Union Disposal of Waste Equipment by Users in Private Households in the European Union This sy mbol on the product or on its pac kaging indicates that this pr oduct mus t not be disposed of w ith your other hous ehold wa ste . Instead , it is your r esponsibility to dispo[...]

Toxic and ha zardous subs tance table Regulato ry notices The HP Photosmart meets product requirements fr om r egulatory agencies in your cou ntry/region. This section contains the following topics: • Regulatory model identification number • FCC statement • VCCI (Class B) compliance statement for users in Japan • Notice to users in Japan ab[...]

FCC statem ent FCC sta tement The Unit ed St ates F ederal Comm unicati ons C ommissi on (in 4 7 CFR 1 5 . 1 05 ) has s pec if ied that the follo wing notice be br ought to the attention of u sers o f this pr oduct . This eq uipment has been tes ted and f ound to compl y w ith the limits f or a Cla ss B digit al dev ice, pur suant to P ar t 1 5 of [...]

Notice to user s in Korea Noise emis sion stateme nt for Germa ny Geräusc hemission LpA < 7 0 dB am Arbe itsplatz im Nor malbetri eb nac h DIN 4 5 6 35 T . 1 9 Chapter 12 130 Technical information Technical information[...]

HP Photosmart C4600 s eries declar ation of confo rmity DECLARATION OF CONFORMITY according to ISO/IEC 17050-1 and EN 17050-1 DoC #: SNPRH-0803 Rev A Supplier's Name: Hewlett-Packard Company Supplier's Address: declares, that the product 20, Jia Feng Road Waigaoqiao Free Trade Zone Pudong, Shanghai ᧨ PRC 200131 Product Name and Model: H[...]

Chapter 12 132 Technical information Technical information[...]

Index Symbols/Numerics 10 x 15 cm photo paper specifications 124 A after the support period 48 alignment failed 96 print cartridges 96 B blank copy 84 scan 85 buttons, control panel 6 C color dull 66 connection problems HP All- in-One will not turn on 50 control panel buttons 6 features 6 copy blank 84 fit to page fails 83 missing information 83 sp[...]

non-HP ink 100 previously used 119 print quality smeared ink 58 print settings print quality 58 printing with one ink cartridge 42 Printing Shortcuts tab 24 problems copy 81 error messages 87 print 73 scan 85 R recycle ink cartridges 126 regulatory notices regulatory model identification number 128 reinstall software 48 S scan blank 85 crop incorre[...]